Able to speak, read and write English. Demonstrates excellent customer service skills on a daily basis. Understands and practices Values and Actions. Exemplifies the concept of a team player. Demonstrates an attitude of respect towards fellow employees. Promotes conflict resolution Maintains kitchen in a clean, neat and organized manner using proper sanitation methods. Completes daily cleaning schedule. Wraps desserts for the Ivy Café and Espresso Bar. Maintains current Food Service Handler permit. Adheres to dress code. Practices good hygiene and is neat in appearance. Wears identification while on duty. Maintains good attendance record and dependability. Follows KGH's absenteeism and tardiness policy Schedules vacations at least two weeks in advance. Clocks in and out on a daily basis using the Time Call System. Attends department staff meetings per department standards. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Maintains regulatory requirements. Completes annual education requirements. Maintains patient confidentiality at all times. Adheres to safety practices outlined in departmental procedures when using equipment. May perform the following: Demonstrates excellent customer service skills on a daily basis. Knowledgeable of "Cbord" computer software. Delivers trays to patient floors with 30 minutes of call down following departmental procedures. Returns to the kitchen promptly. Picks up dirty dish trays from the various units as needed Retrieves dirty dishes from Ivy Café. Washes dishes according to approved method outlined in departmental procedures. Puts away dishes following approved method outlined in departmental procedures. Cold foods are prepared according to sanitation and safety regulations. Prepares food to ensure that patient menu is accurate to diet, items are appropriate to menu with food served attractively following established recipes. Maintains proper portion control. Has basic understanding of diets. Follows age specific guidelines Stays on work schedule and works quickly for maximum turnover of customer demonstrating accuracy in daily functions. Consults with Food & Nutrition Supervisor, Director or Dietitian as needed. Foods are cooked according to sanitation and safety regulations. Takes and records food temperatures as applicable. Prepares food to ensure that Ivy Cafe menu is correct and serves food attractively following established departmental procedures. Maintains proper portion control. Stays on work schedule and works quickly for maximum turnover of customer, demonstrating accuracy in daily functions Maintains appropriate quantities of hot and cold foods during meal times. Replenishes hot and cold foods in Ivy Café as needed. Keeps Chef informed if more food is required. Consults with Food & Nutrition Supervisor and Director as needed. Operates cash register on a daily basis. Key in proper price and makes change correctly. Key in appropriate payment types i.e. cash, meal ticket or check. Maintains security of money. Demonstrates responsible oversight of beverage preparation and food service at Espresso Bar. Demonstrates ability to prepare a variety of beverages for a diverse group of customers. Maintains appropriate quantities of supplies during peak times. Demonstrates competence in maintenance of Espresso Bar equipment to maintain sanitation and safety standards. Completes daily prep schedule for Espresso Bar. Assists with daily Catering schedule Adapts as needed to last minute Catering Assists in prep for following day. Assists with planning menus for Catering Bakes and wraps desserts for Ivy Café and Espresso Bar as needed. Assists Espresso person with stocking as time permits. Prepares Catering food so that all foods are at the appropriate serving temperature at least 5 minutes prior to delivery. Puts groceries and paper supplies away. Rotates stock as required. Maintains basement storeroom in an organized manner. Fills and delivers daily requisitions to various units. Maintains par levels of requisitions. Trains other Food & Nutrition workers as needed. Other duties. Assist Food Service team members as requested and able. Provide backup coverage during breaks, vacations, and illness. Performs all other duties as assigned. This is designated as a safety-sensitive position Salary: $15.84 - $24.00 Benefits: Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield Dental Insurance: Offered through Delta Dental Vision Insurance: Offered through VSP Free EAP (Employee Assistance Program) Paid Time Off (Up to 25 days a year or 200 hours) Employer Paid Short-Term and Long-Term Disability Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family Voluntary Benefits: Health Savings Account Flex Spending Account: Medical & Dependent Voluntary Life: including Employee, Spouse/Domestic Partner, and Child Critical Illness: including Employee & Spouse/Domestic Partner Hospital Indemnity Accident Coverage Identity Theft Protection Legal Aid 401(k)
04/29/2024
Full time
Able to speak, read and write English. Demonstrates excellent customer service skills on a daily basis. Understands and practices Values and Actions. Exemplifies the concept of a team player. Demonstrates an attitude of respect towards fellow employees. Promotes conflict resolution Maintains kitchen in a clean, neat and organized manner using proper sanitation methods. Completes daily cleaning schedule. Wraps desserts for the Ivy Café and Espresso Bar. Maintains current Food Service Handler permit. Adheres to dress code. Practices good hygiene and is neat in appearance. Wears identification while on duty. Maintains good attendance record and dependability. Follows KGH's absenteeism and tardiness policy Schedules vacations at least two weeks in advance. Clocks in and out on a daily basis using the Time Call System. Attends department staff meetings per department standards. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Maintains regulatory requirements. Completes annual education requirements. Maintains patient confidentiality at all times. Adheres to safety practices outlined in departmental procedures when using equipment. May perform the following: Demonstrates excellent customer service skills on a daily basis. Knowledgeable of "Cbord" computer software. Delivers trays to patient floors with 30 minutes of call down following departmental procedures. Returns to the kitchen promptly. Picks up dirty dish trays from the various units as needed Retrieves dirty dishes from Ivy Café. Washes dishes according to approved method outlined in departmental procedures. Puts away dishes following approved method outlined in departmental procedures. Cold foods are prepared according to sanitation and safety regulations. Prepares food to ensure that patient menu is accurate to diet, items are appropriate to menu with food served attractively following established recipes. Maintains proper portion control. Has basic understanding of diets. Follows age specific guidelines Stays on work schedule and works quickly for maximum turnover of customer demonstrating accuracy in daily functions. Consults with Food & Nutrition Supervisor, Director or Dietitian as needed. Foods are cooked according to sanitation and safety regulations. Takes and records food temperatures as applicable. Prepares food to ensure that Ivy Cafe menu is correct and serves food attractively following established departmental procedures. Maintains proper portion control. Stays on work schedule and works quickly for maximum turnover of customer, demonstrating accuracy in daily functions Maintains appropriate quantities of hot and cold foods during meal times. Replenishes hot and cold foods in Ivy Café as needed. Keeps Chef informed if more food is required. Consults with Food & Nutrition Supervisor and Director as needed. Operates cash register on a daily basis. Key in proper price and makes change correctly. Key in appropriate payment types i.e. cash, meal ticket or check. Maintains security of money. Demonstrates responsible oversight of beverage preparation and food service at Espresso Bar. Demonstrates ability to prepare a variety of beverages for a diverse group of customers. Maintains appropriate quantities of supplies during peak times. Demonstrates competence in maintenance of Espresso Bar equipment to maintain sanitation and safety standards. Completes daily prep schedule for Espresso Bar. Assists with daily Catering schedule Adapts as needed to last minute Catering Assists in prep for following day. Assists with planning menus for Catering Bakes and wraps desserts for Ivy Café and Espresso Bar as needed. Assists Espresso person with stocking as time permits. Prepares Catering food so that all foods are at the appropriate serving temperature at least 5 minutes prior to delivery. Puts groceries and paper supplies away. Rotates stock as required. Maintains basement storeroom in an organized manner. Fills and delivers daily requisitions to various units. Maintains par levels of requisitions. Trains other Food & Nutrition workers as needed. Other duties. Assist Food Service team members as requested and able. Provide backup coverage during breaks, vacations, and illness. Performs all other duties as assigned. This is designated as a safety-sensitive position Salary: $15.84 - $24.00 Benefits: Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield Dental Insurance: Offered through Delta Dental Vision Insurance: Offered through VSP Free EAP (Employee Assistance Program) Paid Time Off (Up to 25 days a year or 200 hours) Employer Paid Short-Term and Long-Term Disability Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family Voluntary Benefits: Health Savings Account Flex Spending Account: Medical & Dependent Voluntary Life: including Employee, Spouse/Domestic Partner, and Child Critical Illness: including Employee & Spouse/Domestic Partner Hospital Indemnity Accident Coverage Identity Theft Protection Legal Aid 401(k)
Henderson Group Recruiting
West Hollywood, California
We are seeking a Restaurant Director of Catering Sales to join our team in Los Angeles, CA market. We are looking for a Catering Manager to lead our teams in various restaurants within the Los Angeles market. Restaurant Director of Catering Sales responsibilities include planning food and beverage menus, scheduling events and coordinating food preparation and serving during events. You will also be able to create a strong catering take-out operation throughout our locations in the Los Angeles market. To be successful in this role, you should have work experience in catering or hospitality and have solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. Restaurant Director of Catering Sales Responsibilities: Supervise and coordinate all culinary activities to maximize the scheduled event and take-out Oversee guest services and resolve issues and requests Manage kitchen personnel and work together for our clientele experience Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Restaurant Director of Catering Sales Qualifications: Previous experience in food service or other related fields with a catering focus Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
04/29/2024
We are seeking a Restaurant Director of Catering Sales to join our team in Los Angeles, CA market. We are looking for a Catering Manager to lead our teams in various restaurants within the Los Angeles market. Restaurant Director of Catering Sales responsibilities include planning food and beverage menus, scheduling events and coordinating food preparation and serving during events. You will also be able to create a strong catering take-out operation throughout our locations in the Los Angeles market. To be successful in this role, you should have work experience in catering or hospitality and have solid organizational abilities. Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele. Restaurant Director of Catering Sales Responsibilities: Supervise and coordinate all culinary activities to maximize the scheduled event and take-out Oversee guest services and resolve issues and requests Manage kitchen personnel and work together for our clientele experience Create and adjust staff schedules to meet restaurant needs Adhere to all safety and sanitation regulations Restaurant Director of Catering Sales Qualifications: Previous experience in food service or other related fields with a catering focus Strong leadership qualities Ability to thrive in a fast-paced environment Excellent written and communication skills Strong attention to detail
Sr. Administrative Assistant, Strategy & Mergers and Acquisition Work Mode: Hybrid Location: Kohler, WI Opportunity Under the direct supervision of the VP - Strategy, the Sr. Administrative Assistant performs administrative functions to ensure operations flow smoothly in a fast-paced, technologically oriented office environment. Administrative support will also be provided to the Director of M&A. The Administrative Assistant will perform, with minimum supervision, a wide variety of administrative, organizational, and communicative functions involving confidential information requiring a high level of accuracy. Specific Responsibilities: Owns VPs calendars. Proactively creates meeting agendas, as well as distribution of prep materials for meeting participants or leaders, pulls additional material requested by leaders, assuring documents and data are being uploaded and managed accurately. Distributes action items following meeting conclusion. Provides accurate and timely PowerPoint decks for the leader. In addition, can construct decks from slides, process edits as requested, coordinate work across team members for presentations, prepare materials for deadlines and possess advanced capabilities in PowerPoint editing and presentations. Sets up meetings, including all logistics (rooms, setup, technology, etc.). Manages budget for department, including expense management / reporting. Manages all travel needs (travel booking, hotels, schedules, itineraries, etc.). Manages employee onboarding and offboarding. Create purchase orders and submit invoices. Collaborates and demonstrates flexibility on a regular basis with the Finance Administrative Assistant pool to adjust workloads and assure work is completed; function as a resource in facilitating & implementing company procedures (SOP) & guidelines, and miscellaneous questions. Assures food and beverage accommodations are met for meetings and other preparation items as necessary. Other duties and responsibilities in support of Strategy and M&A as required. Skills/Requirements High school diploma and 6+ years of administrative experience of which 3+ with Kohler Company is preferred. Must have experience in project coordination. Exceptional and proven customer service, along with a high degree of professionalism/confidentiality required. Ability to thrive in a fast-paced environment, with frequent changes in schedules and priorities. Must have strong working knowledge of Microsoft Word, Excel and PowerPoint, Teams. Must possess excellent interpersonal skills and the ability to work well with all levels of internal and external contacts. Must be flexible. The hourly range for this position is $24.35 - $30.45. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies. On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
04/29/2024
Full time
Sr. Administrative Assistant, Strategy & Mergers and Acquisition Work Mode: Hybrid Location: Kohler, WI Opportunity Under the direct supervision of the VP - Strategy, the Sr. Administrative Assistant performs administrative functions to ensure operations flow smoothly in a fast-paced, technologically oriented office environment. Administrative support will also be provided to the Director of M&A. The Administrative Assistant will perform, with minimum supervision, a wide variety of administrative, organizational, and communicative functions involving confidential information requiring a high level of accuracy. Specific Responsibilities: Owns VPs calendars. Proactively creates meeting agendas, as well as distribution of prep materials for meeting participants or leaders, pulls additional material requested by leaders, assuring documents and data are being uploaded and managed accurately. Distributes action items following meeting conclusion. Provides accurate and timely PowerPoint decks for the leader. In addition, can construct decks from slides, process edits as requested, coordinate work across team members for presentations, prepare materials for deadlines and possess advanced capabilities in PowerPoint editing and presentations. Sets up meetings, including all logistics (rooms, setup, technology, etc.). Manages budget for department, including expense management / reporting. Manages all travel needs (travel booking, hotels, schedules, itineraries, etc.). Manages employee onboarding and offboarding. Create purchase orders and submit invoices. Collaborates and demonstrates flexibility on a regular basis with the Finance Administrative Assistant pool to adjust workloads and assure work is completed; function as a resource in facilitating & implementing company procedures (SOP) & guidelines, and miscellaneous questions. Assures food and beverage accommodations are met for meetings and other preparation items as necessary. Other duties and responsibilities in support of Strategy and M&A as required. Skills/Requirements High school diploma and 6+ years of administrative experience of which 3+ with Kohler Company is preferred. Must have experience in project coordination. Exceptional and proven customer service, along with a high degree of professionalism/confidentiality required. Ability to thrive in a fast-paced environment, with frequent changes in schedules and priorities. Must have strong working knowledge of Microsoft Word, Excel and PowerPoint, Teams. Must possess excellent interpersonal skills and the ability to work well with all levels of internal and external contacts. Must be flexible. The hourly range for this position is $24.35 - $30.45. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies. On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .
Overview The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively. Duties include: Responsible for motivating and managing a team of front and back of the house food and beverage management. Develop and recommend the budget, marketing plans and objectives and manages within those approved plans Participate in total hotel management as a member of the Hotel Executive Committee Implement and maintain F&B sales/marketing programs Direct and oversee development of employees Hire, train, empower, coach and counsel, performance and salary reviews Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations Coordinate food and beverage operations with other hotel departments to ensure efficient guest service Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and associate satisfaction Exercise quality control for both food and beverage Maintaining standards of service and ensure their implementation Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards Maintain communications with Corporate Staff Coach and counsel employees to reflect brand service standards and procedures Responsibilities Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds6 years or more of progressive hotel Food and Beverage experienceWith opening hotels, previous hotel pre-opening experience preferredService oriented style with professional presentations skillsAt least 3 years' experience in a senior role in a food and beverage environmentProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skills in EnglishMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience implementing new F&B concepts PId804274b4cb5-5698
04/28/2024
Full time
Overview The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively. Duties include: Responsible for motivating and managing a team of front and back of the house food and beverage management. Develop and recommend the budget, marketing plans and objectives and manages within those approved plans Participate in total hotel management as a member of the Hotel Executive Committee Implement and maintain F&B sales/marketing programs Direct and oversee development of employees Hire, train, empower, coach and counsel, performance and salary reviews Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations Coordinate food and beverage operations with other hotel departments to ensure efficient guest service Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality Implement procedures to increase guest and associate satisfaction Exercise quality control for both food and beverage Maintaining standards of service and ensure their implementation Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards Maintain communications with Corporate Staff Coach and counsel employees to reflect brand service standards and procedures Responsibilities Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds6 years or more of progressive hotel Food and Beverage experienceWith opening hotels, previous hotel pre-opening experience preferredService oriented style with professional presentations skillsAt least 3 years' experience in a senior role in a food and beverage environmentProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skills in EnglishMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience implementing new F&B concepts PId804274b4cb5-5698
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. A World of Difference. Made Possible. The position can be based anywhere in the U.S. The Director Operational Excellence is responsible for designing, deploying and implementing the division-wide daily management system to improve overall throughput, reduce cost, reduce unscheduled equipment downtime and improve overall process reliability. The candidate will work closely with manufacturing sites, complementing the expectations of the Director of Operations and supporting existing continuous improvement initiatives. Design, deploy and implement a Plant Management work system - leverage, scale and audit/assess all sites. This work system will achieve the following objectives: Develop plant leadership capability. Foster an engaged workforce to achieve plant objectives (shift, daily, weekly, monthly, annual). Use data to identify performance gaps at manufacturing sites and deploying resources with subject matter expertise to assist the plants with a formal problem solving process. Incorporate and support further development/adoption of an existing digital equipment performance tracking systems into the management cadence of the plants. Improve and incorporate existing operational standard processes by manufacturing discipline. Build and maintain positive working relationships with employees at all levels in the organization. Maintain an active, collaborative and strategic relationship with Plant leadership on priority development, EE development, and organizational needs. Background/Experience Strong experience in Manufacturing Leadership Systems. LEAN Manufacturing experience preferred. 7 - 10 years of direct supervisory/manager responsibility for both hourly and salaried resources Education Education: Bachelor's Degree in Engineering, Business, or Leadership disciplines preferred Experience with Continuous Improvement/LEAN preferred Skills Strong communication and follow-up skills, leadership skills-relationship building, and group facilitation skills. Business presence, ability to work through others, technical presence, extensive circle of influence, computer skills, and strong project management. Technical abilities, process understanding, process control understanding, troubleshooting abilities, CMMS abilities. Proven ability to successfully manage multiple projects simultaneously Ability to develop strategies and long-range plans to accomplish objectives Ability to travel 75%+ of the time Nearest Major Market: Chicago
04/24/2024
Full time
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful. If this sounds like something you would like to be a part of, we'd love to hear from you. A World of Difference. Made Possible. The position can be based anywhere in the U.S. The Director Operational Excellence is responsible for designing, deploying and implementing the division-wide daily management system to improve overall throughput, reduce cost, reduce unscheduled equipment downtime and improve overall process reliability. The candidate will work closely with manufacturing sites, complementing the expectations of the Director of Operations and supporting existing continuous improvement initiatives. Design, deploy and implement a Plant Management work system - leverage, scale and audit/assess all sites. This work system will achieve the following objectives: Develop plant leadership capability. Foster an engaged workforce to achieve plant objectives (shift, daily, weekly, monthly, annual). Use data to identify performance gaps at manufacturing sites and deploying resources with subject matter expertise to assist the plants with a formal problem solving process. Incorporate and support further development/adoption of an existing digital equipment performance tracking systems into the management cadence of the plants. Improve and incorporate existing operational standard processes by manufacturing discipline. Build and maintain positive working relationships with employees at all levels in the organization. Maintain an active, collaborative and strategic relationship with Plant leadership on priority development, EE development, and organizational needs. Background/Experience Strong experience in Manufacturing Leadership Systems. LEAN Manufacturing experience preferred. 7 - 10 years of direct supervisory/manager responsibility for both hourly and salaried resources Education Education: Bachelor's Degree in Engineering, Business, or Leadership disciplines preferred Experience with Continuous Improvement/LEAN preferred Skills Strong communication and follow-up skills, leadership skills-relationship building, and group facilitation skills. Business presence, ability to work through others, technical presence, extensive circle of influence, computer skills, and strong project management. Technical abilities, process understanding, process control understanding, troubleshooting abilities, CMMS abilities. Proven ability to successfully manage multiple projects simultaneously Ability to develop strategies and long-range plans to accomplish objectives Ability to travel 75%+ of the time Nearest Major Market: Chicago
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340
04/24/2024
Full time
The General Manager has responsibility for all operations of the Rooms, Spa, and Cottages; Cottages HOA Management and Owner Relations; Sales and Marketing; Revenue Management; Scheduling; Expense Management; Team Recruitment, Training, and Retention; Group Sales and Coordination; Achievement of Goals; Responsible for seeing that the company mission statement and core values are implemented throughout all operations. A collaborator in creating the business plan/budget and executing them operationally Reports to the Director of Lodging Key Accountabilities: Lead all aspects of Rooms, Restaurant, and Spa management. Ensure the correct guest experiences are consistently delivered within the various properties and departments according to brand guidelines. Be creative and entrepreneurial in developing a new property and have a willingness to adapt to changing conditions or new initiatives. Instill passion for excellence in your team. Create written SOPs to ensure consistency with quality and service in all facilities. Develop an exemplary service culture that creates memorable experiences for guests and owners. Understand financial reporting to create and work with budgets, forecasts, P&L statements, etc. Work independently with little supervision while communicating progress and asking for help when necessary. Demonstrate exemplary work ethic to the team. Maximize profitability by executing revenue strategies. Communicate effectively and responsively. Work with Marketing to promote and sell rooms effectively. Manage the Kiwanda Cottages Homeowners' Association and ensure Owner satisfaction with service and condition of property; maintain the Kiwanda Standard. Recruit, train, and retain the best employees. Build relationships with sister properties and other local businesses. Work as a contributor to the business plan and execute the business plan. Understand and meet and/or exceed the forecasts. Identify opportunities to adjust operations to help us achieve budget goals. Know the budget goals and utilize daily reports to forecast how to meet the budget or communicate what is needed and why we need to exceed the expense budget. Develop the standards for inventory needed on hand and follow processes and standards for inventory controls. Estimate needs, place orders with vendors, and schedule the delivery of all products and supplies. Process invoices to ensure accurate coding and inventory. Work with HR to make staffing?plans?for each season. Implement and oversee schedules and ensure that each team is fully staffed for all shifts. Ensure compliance with operational standards, company policies, federal/state/local laws and ordinances, all health department and OLCC rules and regulations. Ensure that proper security procedures are in place to protect employees, customers, and company assets. Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or employee is injured. Ensure OSHA compliance. Develop and manage mutually supportive vendor relationships. Work within the operation, be a team player, and lead your team by example. Design processes and systemize operations that ensure great guest experiences. Train team members to view the business and their actions from the guest's perspective. Coach them to deliver positive experiences to each guest and their co-workers. Ensure incidents in which we fall short of our brand promise are quickly resolved and recovered in a manner that re-builds guest loyalty.? Collaborate with lodging leaders to build programs that enhance the guest experience at our lodging properties. Preferred Skills: 3-5 years of experience managing full-service hotel or resort. Must include rooms and activities or spa. Food & Beverage experience helpful. Creativity and passion. Strong written and verbal presentation skills. Strong organizational skills and ability to prioritize and multi-task. Strong time management skills. Excellent Skills with front office computer software, such as MS Word, Excel, and hotel reservation systems. 2-Year college degree or higher preferred. You must carry a valid Food Handlers Card. You must carry a valid CPR and First Aid Certification. Can work well under pressure in a fast-paced environment and work cohesively as part of a team. Be detail oriented. PI0ed24dacc8f3-1340
Pay: $0 per year - $0 per year The Director of Retail & Attractions brings joy to families by leading the retail, attractions and entertainment teams to success. This role exists to build excellent teams, train and coach pack members to reach their potential as they facilitate fun and memorable experiences for our guests. This position exists to execute the retail, attractions and entertainment strategies and SOPs, draw performance insights out of trend analysis/business KPI's/operational observations, develop lodge action plans based on those insights and measure results to adjust strategy as appropriate. Essential Duties & Responsibilities Responsible for the daily operation of all retail areas including gift shops and attractions Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring, scheduling, performance reviews, and corrective action Drive employee engagement and ensure employees deliver sales based services by engaging every guest, every time Provide training and coaching for team on how to deliver guest experience and revenue results Build a comprehensive retail & attractions strategy by outlet ensuring that the strategy aligns with overall corporate strategic direction Owns, drives and grows the entertainment function within the lodge focused on character activations, kids activites and family experiences. Build and maintain accurate budgets including building framework for annual & five year planning and capital needs at the lodge Act as the key liaison & primary point of contact on all retail/attractions related projects, builds, initiatives and ensure budgets and timelines are being adhered to Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the retail & attractions business by outlet/by lodge Partner in developing key retail reporting targeted at deeper insights into what is and isn't driving the retail & attractions businesses and adjusting course as warranted in real time Partner extensively with peer team on integration of key initiatives that cross divisions such as Attractions, Food & Beverage, Operations, Rooms, etc. Serve as the key point of contact for onsite FEG Arcade manager and assist in communications to corporate on all arcade related issues and performance Act as the primary liaison for lodge related retail & attractions technology needs and partner closely with Corporate/lodge IT to deliver the tools and processes required to move the business forward in line with strategy Ensure all retail & attractions and entertainment standard operating and preventative maintenance processes are being executed in the lodge Assists the General Manager in every day operations of the Resort with scheduled Manager on Duty shifts Assures that all Retail and Attractions and Entertainment areas achieve the highest standards in areas of cleanliness, safety, presentation and service Basic Qualifications & Skills Associate degree in Business Administration or a related field, Fashion Merchandising or equivalent experience Minimum 5 years of experience in Parks, Resorts and/or Gaming Retail operations management Demonstrated experience in leading broad and diverse teams, developing strategy, managing projects/initiatives timelines & ability to manage major initiatives including all capex initiative coordination, project delivery, new resort retail location design Strong financial acumen including experience building and managing multi department budgets Strong presentation and writing skills with knowledge of PowerPoint, Keynote, MSWord, MS Excel Demonstrated organizational skills, attention to detail, and ability to meet deadlines Desired Qualifications and Traits Bachelor's degree in Business Administration or a related field, Fashion Merchandising or equivalent experience Demonstrated experience working with C-suite executives on strategy communication. Demonstrated communication and team building skills Physical Requirements Ability to lift 30 lbs. Ability to sit, stand and/or walk for long periods of time Ability to bend, stretch and twist Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
04/18/2024
Full time
Pay: $0 per year - $0 per year The Director of Retail & Attractions brings joy to families by leading the retail, attractions and entertainment teams to success. This role exists to build excellent teams, train and coach pack members to reach their potential as they facilitate fun and memorable experiences for our guests. This position exists to execute the retail, attractions and entertainment strategies and SOPs, draw performance insights out of trend analysis/business KPI's/operational observations, develop lodge action plans based on those insights and measure results to adjust strategy as appropriate. Essential Duties & Responsibilities Responsible for the daily operation of all retail areas including gift shops and attractions Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing. Manages staff of managers, supervisors, leads, pack members to including interviewing, hiring, scheduling, performance reviews, and corrective action Drive employee engagement and ensure employees deliver sales based services by engaging every guest, every time Provide training and coaching for team on how to deliver guest experience and revenue results Build a comprehensive retail & attractions strategy by outlet ensuring that the strategy aligns with overall corporate strategic direction Owns, drives and grows the entertainment function within the lodge focused on character activations, kids activites and family experiences. Build and maintain accurate budgets including building framework for annual & five year planning and capital needs at the lodge Act as the key liaison & primary point of contact on all retail/attractions related projects, builds, initiatives and ensure budgets and timelines are being adhered to Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the retail & attractions business by outlet/by lodge Partner in developing key retail reporting targeted at deeper insights into what is and isn't driving the retail & attractions businesses and adjusting course as warranted in real time Partner extensively with peer team on integration of key initiatives that cross divisions such as Attractions, Food & Beverage, Operations, Rooms, etc. Serve as the key point of contact for onsite FEG Arcade manager and assist in communications to corporate on all arcade related issues and performance Act as the primary liaison for lodge related retail & attractions technology needs and partner closely with Corporate/lodge IT to deliver the tools and processes required to move the business forward in line with strategy Ensure all retail & attractions and entertainment standard operating and preventative maintenance processes are being executed in the lodge Assists the General Manager in every day operations of the Resort with scheduled Manager on Duty shifts Assures that all Retail and Attractions and Entertainment areas achieve the highest standards in areas of cleanliness, safety, presentation and service Basic Qualifications & Skills Associate degree in Business Administration or a related field, Fashion Merchandising or equivalent experience Minimum 5 years of experience in Parks, Resorts and/or Gaming Retail operations management Demonstrated experience in leading broad and diverse teams, developing strategy, managing projects/initiatives timelines & ability to manage major initiatives including all capex initiative coordination, project delivery, new resort retail location design Strong financial acumen including experience building and managing multi department budgets Strong presentation and writing skills with knowledge of PowerPoint, Keynote, MSWord, MS Excel Demonstrated organizational skills, attention to detail, and ability to meet deadlines Desired Qualifications and Traits Bachelor's degree in Business Administration or a related field, Fashion Merchandising or equivalent experience Demonstrated experience working with C-suite executives on strategy communication. Demonstrated communication and team building skills Physical Requirements Ability to lift 30 lbs. Ability to sit, stand and/or walk for long periods of time Ability to bend, stretch and twist Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. In 2022 and 2024, Jel Sert was certified as a Great Place to Work! We are currently looking for a passionate and dedicated individual to join our team as an Graphics Project Coordinator . If you are looking for a Great Place to Work, with a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you! The Graphics Project Coordinator will serve as the primary communication and organizational support for the Graphics Manager and Director of Materials. This requires knowledge of design objectives as well as experience with production workflows for integrations with data management systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Collaborate with Graphic Manager to balance immediate and long-term project priorities. Access, download and organize project files for preparation. Coordinate artwork production while developing positive, productive, and integrated relationships with members of the Packaging and cross functional teams including Marketing, Legal, Regulatory, Quality, Supply Chain, and key suppliers. Effectively communicate with suppliers and external designers to manage current project status and requested revisions. Assist with final proofreading, reconciliation, and completion steps for approved packaging. Monitor progress to ensure approvals are completed by established deadlines, including frequent follow up with internal cross-functional teams. Provide access to final project files and imagery for use within and outside of Jel Sert. Assist with informational input for retailer-specific graphic and structural documentation. (Walmart eHalo, Target Esko, InSite, H2R, etc) Follow internal standard operating procedures to minimize errors and enable continuous improvement efforts and meet project timing requirements. Ensure all procedures for client's record retention are implemented and followed. Assist in review supplier proofs for accuracy and completeness prior to uploading images to digital asset management system. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE 3-5 years of relevant work experience within a consumer packaged goods company, private label, project management is required Bachelor's degree or certification in relevant field a plus. Experience in managing production of graphic and/or packaging components. Knowledge of Offset and Flexographic printing required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of artwork development process. Strong working knowledge of a wide variety of packaging materials. Experience with adherence to brand graphics standards for print. Ability to learn and utilize client based digital asset management platforms Strong communication skills in order to professionally represent the company with customers and suppliers. Exceptional time management, eye for detail, project management, and organizational skills; and the ability to work independently or as part of a team. Strong interpersonal skills, approachable, professional, positive and flexible. Self-starter and independent thinker with the ability to quickly react to situations. Work on multiple tasks and/or projects at once with minimal assistance within a fast paced results-driven environment. Proficient with MS Office, especially Word, Excel and PowerPoint, Adobe Creative Suite a plus WHAT'S IN IT FOR YOU - BENEFITS Medical/Dental/Vision Insurance 401(K ) & ROTH Plan with Company Match Life Insurance Aflac Supplemental Insurance Paid Time Off plus Paid Holidays Employee Assistance Program PERKS OF WORKING AT JEL SERT! Training and Career Development Opportunities Referral Program Tuition Reimbursement Discounts on our Delicious Products Health Club Member Reimbursement Interactive Company Culture with Engagement Activities Employee Service Awards Company Philanthropy PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, and the like, using feet and legs and/or hands and arms. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Discern differences between red/green/amber. WORK ENVIRONMENT Office, warehouse, and manufacturing environment. Some travel is required to suppliers and press approvals. Estimated up to 10% travel required. The worker is subject to hazards such as physical conditions, such as proximity to moving mechanical parts or moving vehicles. The worker is not substantially exposed to adverse environmental conditions due to office or administrative work. FOOD SAFETY and QUALITY RESPONSIBILITIES Follow applicable procedures and work instructions. Monitor Quality Control Points (QCP) if Applicable QCCP's. IMPACT ON JEL SERT SUCCESS This job impacts company success in overall effectiveness of packaging graphics across Jel Sert manufacturing.
04/12/2024
Full time
For nearly a century, The Jel Sert Company has focused on creating high-quality, high-value foods and beverages that help bring people together. In 2022 and 2024, Jel Sert was certified as a Great Place to Work! We are currently looking for a passionate and dedicated individual to join our team as an Graphics Project Coordinator . If you are looking for a Great Place to Work, with a work environment that encourages personal growth, responsibility, and a shared vision for creating incredible products that help create lasting memories, then Jel Sert wants you! The Graphics Project Coordinator will serve as the primary communication and organizational support for the Graphics Manager and Director of Materials. This requires knowledge of design objectives as well as experience with production workflows for integrations with data management systems. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Collaborate with Graphic Manager to balance immediate and long-term project priorities. Access, download and organize project files for preparation. Coordinate artwork production while developing positive, productive, and integrated relationships with members of the Packaging and cross functional teams including Marketing, Legal, Regulatory, Quality, Supply Chain, and key suppliers. Effectively communicate with suppliers and external designers to manage current project status and requested revisions. Assist with final proofreading, reconciliation, and completion steps for approved packaging. Monitor progress to ensure approvals are completed by established deadlines, including frequent follow up with internal cross-functional teams. Provide access to final project files and imagery for use within and outside of Jel Sert. Assist with informational input for retailer-specific graphic and structural documentation. (Walmart eHalo, Target Esko, InSite, H2R, etc) Follow internal standard operating procedures to minimize errors and enable continuous improvement efforts and meet project timing requirements. Ensure all procedures for client's record retention are implemented and followed. Assist in review supplier proofs for accuracy and completeness prior to uploading images to digital asset management system. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE 3-5 years of relevant work experience within a consumer packaged goods company, private label, project management is required Bachelor's degree or certification in relevant field a plus. Experience in managing production of graphic and/or packaging components. Knowledge of Offset and Flexographic printing required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of artwork development process. Strong working knowledge of a wide variety of packaging materials. Experience with adherence to brand graphics standards for print. Ability to learn and utilize client based digital asset management platforms Strong communication skills in order to professionally represent the company with customers and suppliers. Exceptional time management, eye for detail, project management, and organizational skills; and the ability to work independently or as part of a team. Strong interpersonal skills, approachable, professional, positive and flexible. Self-starter and independent thinker with the ability to quickly react to situations. Work on multiple tasks and/or projects at once with minimal assistance within a fast paced results-driven environment. Proficient with MS Office, especially Word, Excel and PowerPoint, Adobe Creative Suite a plus WHAT'S IN IT FOR YOU - BENEFITS Medical/Dental/Vision Insurance 401(K ) & ROTH Plan with Company Match Life Insurance Aflac Supplemental Insurance Paid Time Off plus Paid Holidays Employee Assistance Program PERKS OF WORKING AT JEL SERT! Training and Career Development Opportunities Referral Program Tuition Reimbursement Discounts on our Delicious Products Health Club Member Reimbursement Interactive Company Culture with Engagement Activities Employee Service Awards Company Philanthropy PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, and the like, using feet and legs and/or hands and arms. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers. Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Discern differences between red/green/amber. WORK ENVIRONMENT Office, warehouse, and manufacturing environment. Some travel is required to suppliers and press approvals. Estimated up to 10% travel required. The worker is subject to hazards such as physical conditions, such as proximity to moving mechanical parts or moving vehicles. The worker is not substantially exposed to adverse environmental conditions due to office or administrative work. FOOD SAFETY and QUALITY RESPONSIBILITIES Follow applicable procedures and work instructions. Monitor Quality Control Points (QCP) if Applicable QCCP's. IMPACT ON JEL SERT SUCCESS This job impacts company success in overall effectiveness of packaging graphics across Jel Sert manufacturing.
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
04/09/2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
04/06/2024
Full time
Pay: $0 per year - $0 per year The Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization. Essential Duties & Responsibilities: Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department. Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety. Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management. Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws. Ensures all operations conform to regulations of the alcoholic beverages commission Maintain accurate and up to date operations documentation for all food and beverage service areas. Ensuring all F&B technology systems are updated for optimal and effective use Maintain and manage Jolt/Audit FOH system and functionalities. Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws. Develops positive working relationships with all lines of business, all other functional leaders Support Corporate Food & Beverage and peers with additional projects Be an ambassador and active participant of the organization's shared values and customer service programs. Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department. Required Qualifications & Skills: Associates Degree in Hospitality Management or similar Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment Documented track record of managing and leading efficient and effective food and beverage operation, services and programs Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth. Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends. Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls. Demonstrated advanced knowledge of food production forecasting, waste management and yield management. Exceptional service mind-set. Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements. Demonstrated ability to drive continuous process improvement activities and programs Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures. Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization Demonstrated experience in driving effective and meaningful training, people development and mentorship programs. Demonstrated excellent verbal and written communication skills. Preferred Qualifications: Bachelors Degree in Hospitality Management or similar a plus Experience leading and managing leaders Well versed in utilization of service automation and mobile technology. Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence. Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices. Experience with diversity, inclusion and unconscious bias culture and programs
Hotel Zelos San Francisco, a member of Viceroy Hotels & Resorts, is a cutting-edge hotel focused on creating bespoke experiences and providing high levels of service. Our guests find inspiration in the unexpected and crave the energy and vibe that our hotel offers, setting us apart from the status quo. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. Join Hotel Zelos and the Viceroy Hotels & Resorts team today as our Director of Catering! Scope of this Position: Develop new business opportunities and facilitate return business to achieve revenue goals Supervise the daily operations of the Conference Services and Catering departments Book and detail catering groups within identified market segments Negotiate food and beverage prices, function space, and hotel services Work closely with Executive Chef on menu design and concepts pricing for catering events Assist management in the preparation of the annual departmental operating budget, and financial plans Complete forecasts, plans, and sales production reports Qualified Candidates will possess the following: Bachelor's Degree or equivalent working experience Knowledge of Delphi and other sales tracking activity tools Extensive knowledge of food and beverage presentation and trends within the industry Creative problem solver for thinking of unique event design to exceed client vision. Knowledge of meeting room capabilities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up Excellent communication skills, both verbal and written Must possess computer skills, including but not limited to, accounting programs, Microsoft Word, Excel Exceptional organizational and supervisory skills Ability to manage multiple priorities in a fast-paced environment Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance. EOE
02/01/2022
Full time
Hotel Zelos San Francisco, a member of Viceroy Hotels & Resorts, is a cutting-edge hotel focused on creating bespoke experiences and providing high levels of service. Our guests find inspiration in the unexpected and crave the energy and vibe that our hotel offers, setting us apart from the status quo. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. Join Hotel Zelos and the Viceroy Hotels & Resorts team today as our Director of Catering! Scope of this Position: Develop new business opportunities and facilitate return business to achieve revenue goals Supervise the daily operations of the Conference Services and Catering departments Book and detail catering groups within identified market segments Negotiate food and beverage prices, function space, and hotel services Work closely with Executive Chef on menu design and concepts pricing for catering events Assist management in the preparation of the annual departmental operating budget, and financial plans Complete forecasts, plans, and sales production reports Qualified Candidates will possess the following: Bachelor's Degree or equivalent working experience Knowledge of Delphi and other sales tracking activity tools Extensive knowledge of food and beverage presentation and trends within the industry Creative problem solver for thinking of unique event design to exceed client vision. Knowledge of meeting room capabilities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up Excellent communication skills, both verbal and written Must possess computer skills, including but not limited to, accounting programs, Microsoft Word, Excel Exceptional organizational and supervisory skills Ability to manage multiple priorities in a fast-paced environment Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance. EOE
PLEASE NOTE: Prior catering sales and/or conference services experience is required for this position. Opened in 1910, The Hermitage Hotel has been woven into the history and memories of Nashville and her residents for over 100 years. The Hermitage Hotel is searching for a dynamic and results-driven Social Catering Manager . We are seeking an enthusiastic individual who is not only involved in selling and promoting the hotel and its services to prospective wedding couples and social events, but also has a "hands-on" mentality to ensure all events are successful and meet and exceed the guest's expectations. The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction. Job Duties Prospect future customers in the wedding and social market to meet/exceed revenue goals. Manage and coordinate activities associated within the local social market to include sales, planning, negotiations, conflict resolution, supervising and executing events. Pursue new business to increase wedding revenue and social catering events Develop relationships with wedding planners to increase the hotel's social catering revenue through planner referrals. Responds to all inquiries within 24 hours of receipt Create introductory letters and proposals, schedule of events, BEO's, event resumes, and manage onsite events Prepare, implement and compile data for Sales and Marketing Plan, Monthly Reports, Annual Goals, Forecasts and other reports as directed/required Work in conjunction with the Director of Sales and the Chef to develop custom proposals as requested. Actively participate in catering sales presentations, property tours, tastings, and customer meetings Tour, inspect, and monitor banquet rooms and presentations, as well as product and service provided. Participate in business review meeting, sales meetings and management meetings. Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities Review estimated guarantees and ensure final guarantees are obtained with the required timeframe prior to scheduled function. Ensure that minimum guarantee policy and overset figures comply with established standards Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Actively participate in industry related organizations (NACE, MPI). Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities. Requirements: Three years wedding sales, catering sales, or convention services experience required. Experience working in a 4 or 5-Star property preferred Must maintain a superior working knowledge of all event phases, from sales to execution. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items Ability to effectively communicate in oral or written form Knowledge of hotel and competitive market Previous experience in Delphi, Microsoft Word, and Excel preferred Excellent English verbal and written communication skills. Prior management experience preferred Ability to multi-task within specific time constraints. Able to work a schedule that includes nights, weekends and holidays. Benefits Affordable and comprehensive health insurance which can be extended to include a spouse, children, or domestic partner. Affordable dental and vision insurance. Company provided life insurance 401k matching up to 3% Free telehealth access for all employees Customizable and comprehensive pet insurance Complimentary meals in the employee cafeteria Subsidized parking PTO starting at 15 days/year and increasing with tenure up to 30 days/year Support for industry training and certifications It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. The Hermitage Hotel is an equal opportunities employer.
02/01/2022
Full time
PLEASE NOTE: Prior catering sales and/or conference services experience is required for this position. Opened in 1910, The Hermitage Hotel has been woven into the history and memories of Nashville and her residents for over 100 years. The Hermitage Hotel is searching for a dynamic and results-driven Social Catering Manager . We are seeking an enthusiastic individual who is not only involved in selling and promoting the hotel and its services to prospective wedding couples and social events, but also has a "hands-on" mentality to ensure all events are successful and meet and exceed the guest's expectations. The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction. Job Duties Prospect future customers in the wedding and social market to meet/exceed revenue goals. Manage and coordinate activities associated within the local social market to include sales, planning, negotiations, conflict resolution, supervising and executing events. Pursue new business to increase wedding revenue and social catering events Develop relationships with wedding planners to increase the hotel's social catering revenue through planner referrals. Responds to all inquiries within 24 hours of receipt Create introductory letters and proposals, schedule of events, BEO's, event resumes, and manage onsite events Prepare, implement and compile data for Sales and Marketing Plan, Monthly Reports, Annual Goals, Forecasts and other reports as directed/required Work in conjunction with the Director of Sales and the Chef to develop custom proposals as requested. Actively participate in catering sales presentations, property tours, tastings, and customer meetings Tour, inspect, and monitor banquet rooms and presentations, as well as product and service provided. Participate in business review meeting, sales meetings and management meetings. Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities Review estimated guarantees and ensure final guarantees are obtained with the required timeframe prior to scheduled function. Ensure that minimum guarantee policy and overset figures comply with established standards Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Actively participate in industry related organizations (NACE, MPI). Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities. Requirements: Three years wedding sales, catering sales, or convention services experience required. Experience working in a 4 or 5-Star property preferred Must maintain a superior working knowledge of all event phases, from sales to execution. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items Ability to effectively communicate in oral or written form Knowledge of hotel and competitive market Previous experience in Delphi, Microsoft Word, and Excel preferred Excellent English verbal and written communication skills. Prior management experience preferred Ability to multi-task within specific time constraints. Able to work a schedule that includes nights, weekends and holidays. Benefits Affordable and comprehensive health insurance which can be extended to include a spouse, children, or domestic partner. Affordable dental and vision insurance. Company provided life insurance 401k matching up to 3% Free telehealth access for all employees Customizable and comprehensive pet insurance Complimentary meals in the employee cafeteria Subsidized parking PTO starting at 15 days/year and increasing with tenure up to 30 days/year Support for industry training and certifications It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. The Hermitage Hotel is an equal opportunities employer.
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado's Vail Valley. Embrace Vail's finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails-all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. This Group Sales Manager position requires a fully competent individual who has experience in the hotel sales process and function. Sales manager responsibilities include selling event spaces, food and beverage services, guest rooms, and other resort services to Hyatt customers in a defined territory. Role specific job responsibilities include: -Identify and target customers that will generate loyal repeat business on behalf of hotel. -Utilize various prospecting resources to solicit and secure business on behalf of hotel. -Use company wide programs, sales developments, prospecting projects, Hyatt Sales Force customer events and reporting for business development of assigned segment(s). -Coordinate sales calls with other Hyatt BDM's when possible -Hosting and/ or attending market specific trade events. -Monitor customer follow up, assigned tasks, and incoming bid requests to meet minimum response times and quality minimums for a luxury resort. -Communicate hotels rates and concessions and subsequently negotiate fair contract terms for hotel and customer, and that meet hotel's revenue targets. -Clearly communicate policies, procedures and services offered by the hotel with clients/customers. -Maintain thorough and complete product knowledge of hotel property and in-depth understanding of comp set's Features/Advantages/Benefits. -Work with ADOS to create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. -Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. -Cross sell all revenue centers of resort including, but not limited to Spa, Venue Rentals, A/V partner, and others. -Creating and tracking sales account activity in Hyatt's proprietary Envision software. -Preparing and presenting effective sales calls, in person and virtual site inspections and proposal presentations. -Maintaining well organized customer documentation and reports in Hyatt systems. -Working as a team member with the sales and catering staff and in close contact with other support staff, including facilitating proper turnover of customers to Planning Managers while meeting or exceeding client/customer expectations. -Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures. -Manage work schedule to strategically be on-site during critical event times (site visits, customer greetings, hosted FAM events, etc.), as needed. -Reconcile expense reports with Hyatt's proprietary software. -Attend Sales/ Hotel team meetings, Sales/ Marketing meetings as requested. -Additional duties as determined by Director of Sales and Marketing. The budgeted Salary for this position is $56,200-$75,000. Actual pay will be commensurate with experience.
11/07/2021
Full time
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado's Vail Valley. Embrace Vail's finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails-all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. This Group Sales Manager position requires a fully competent individual who has experience in the hotel sales process and function. Sales manager responsibilities include selling event spaces, food and beverage services, guest rooms, and other resort services to Hyatt customers in a defined territory. Role specific job responsibilities include: -Identify and target customers that will generate loyal repeat business on behalf of hotel. -Utilize various prospecting resources to solicit and secure business on behalf of hotel. -Use company wide programs, sales developments, prospecting projects, Hyatt Sales Force customer events and reporting for business development of assigned segment(s). -Coordinate sales calls with other Hyatt BDM's when possible -Hosting and/ or attending market specific trade events. -Monitor customer follow up, assigned tasks, and incoming bid requests to meet minimum response times and quality minimums for a luxury resort. -Communicate hotels rates and concessions and subsequently negotiate fair contract terms for hotel and customer, and that meet hotel's revenue targets. -Clearly communicate policies, procedures and services offered by the hotel with clients/customers. -Maintain thorough and complete product knowledge of hotel property and in-depth understanding of comp set's Features/Advantages/Benefits. -Work with ADOS to create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. -Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. -Cross sell all revenue centers of resort including, but not limited to Spa, Venue Rentals, A/V partner, and others. -Creating and tracking sales account activity in Hyatt's proprietary Envision software. -Preparing and presenting effective sales calls, in person and virtual site inspections and proposal presentations. -Maintaining well organized customer documentation and reports in Hyatt systems. -Working as a team member with the sales and catering staff and in close contact with other support staff, including facilitating proper turnover of customers to Planning Managers while meeting or exceeding client/customer expectations. -Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures. -Manage work schedule to strategically be on-site during critical event times (site visits, customer greetings, hosted FAM events, etc.), as needed. -Reconcile expense reports with Hyatt's proprietary software. -Attend Sales/ Hotel team meetings, Sales/ Marketing meetings as requested. -Additional duties as determined by Director of Sales and Marketing. The budgeted Salary for this position is $56,200-$75,000. Actual pay will be commensurate with experience.
Heritage Hotels & Resorts Corporate Office
Taos, New Mexico
Description: Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies! Full-time salaried Position range starting at $50k annual with benefits. Located in Taos, NM. Working out of our El Monte Sagrado. We offer flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of the restaurants in our portfolio across the state of New Mexico! Position Purpose: The convention services manager acts as a liaison between the customer and hotel sales person. The manager will directly serve on site for customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space and billing processes. The convention services manager will play an important role in the achievement of re-booking any group business for future dates while demonstrating effective upsell skills to obtain maximum profit. This position is an essential support of the corporate office with responsibility for the sale and successful execution of each event within the hotel. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: • Maintain high level of positive and professional open communication approach with employees, coworkers, and guests. • Exceeds guests' expectations by creating and delivering a memorable experience from start to finish. • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests. • Completes detailed banquet event orders in order to clearly illustrate critical details required and give operational departments the ability to provide high-quality service. • Works closely with guests and tailor each event to the specific needs. • Designs menus with the appropriate food & wine pairing and customizes each event to client's specifications. • Understands current market trends. • Thinks creatively in presentations design, culinary skills and developing inspiration for the client. • Conducts property site tours with historical knowledge of location and significance of the building. • Desires to serve guests and provide an outstanding product with exceptional service. • Possesses superior customer service and employee-relation skills. • Attends weekly meetings client/internal. • Ensures food service quality and function standards. • Oversee the coordination of the Delphi Function Diary. • Performs any other related duties as requested by Director of Sales & Marketing. • Other duties as assigned consistent with the functions of this position as needed at any of the properties. . Requirements: Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus. Highschool diploma or equivalent. Strong knowledge of Delfi ideal and MS Office required. High level attention to detail required. Excellent verbal and written communication and ability to multitask. Ability and willingness to work flexible hours including weekends, holidays and late nights. Must be able to lift/push/reach for/carry 20+ pounds occasionally. Inspiring Our Communities, & Celebrating Local Artisans. Full job description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI
09/25/2021
Full time
Description: Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies! Full-time salaried Position range starting at $50k annual with benefits. Located in Taos, NM. Working out of our El Monte Sagrado. We offer flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of the restaurants in our portfolio across the state of New Mexico! Position Purpose: The convention services manager acts as a liaison between the customer and hotel sales person. The manager will directly serve on site for customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space and billing processes. The convention services manager will play an important role in the achievement of re-booking any group business for future dates while demonstrating effective upsell skills to obtain maximum profit. This position is an essential support of the corporate office with responsibility for the sale and successful execution of each event within the hotel. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: • Maintain high level of positive and professional open communication approach with employees, coworkers, and guests. • Exceeds guests' expectations by creating and delivering a memorable experience from start to finish. • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests. • Completes detailed banquet event orders in order to clearly illustrate critical details required and give operational departments the ability to provide high-quality service. • Works closely with guests and tailor each event to the specific needs. • Designs menus with the appropriate food & wine pairing and customizes each event to client's specifications. • Understands current market trends. • Thinks creatively in presentations design, culinary skills and developing inspiration for the client. • Conducts property site tours with historical knowledge of location and significance of the building. • Desires to serve guests and provide an outstanding product with exceptional service. • Possesses superior customer service and employee-relation skills. • Attends weekly meetings client/internal. • Ensures food service quality and function standards. • Oversee the coordination of the Delphi Function Diary. • Performs any other related duties as requested by Director of Sales & Marketing. • Other duties as assigned consistent with the functions of this position as needed at any of the properties. . Requirements: Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus. Highschool diploma or equivalent. Strong knowledge of Delfi ideal and MS Office required. High level attention to detail required. Excellent verbal and written communication and ability to multitask. Ability and willingness to work flexible hours including weekends, holidays and late nights. Must be able to lift/push/reach for/carry 20+ pounds occasionally. Inspiring Our Communities, & Celebrating Local Artisans. Full job description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Courtyard by Marriott SUMMARY Coordinates foodservice activities of hotel and restaurant by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Estimate food and beverage costs and requisitions or purchases supplies. Confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and banquet operations. Prepares cost estimates for menus, banquets, buffets and salad bars. Performs a product margin analysis to ensure that the products offered are in line with departmental profit goals. Maintains and trains all employees on proper cash handling policies. Ensures schedules are prepared fairly and within budgeted guidelines. Inspects food and food preparation to maintain quality standards and sanitation regulations. Investigates and resolves food quality and service complaints to ensure guest satisfaction. Communicates maintenance and housekeeping needs to the appropriate supervisors. Supervises food, liquor and beer, linen, china and glassware inventory procedures, ensuring they are timely and accurate. Projects and plans for future supply needs and places orders following KHC purchasing procedures. Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. Develops training programs with supervisors and holds training sessions to ensure all employees are trained on KHC/franchise policies including but not limited to: cash handling policies, safety, guest service, suggestive selling. Actively participates in the creation of effective marketing programs for the Food & Beverage department by utilizing information from the competition, local markets, property's market position, etc. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. SUPERVISORY RESPONSIBILITIES: Manages 1-5 subordinate supervisors who supervise a total of 1-150 employees in the Restaurant, Kitchen, Bar, and Banquet. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Bachelor's degree (BA) from four-year college or university; or one to four years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read, analyze and interpret common financial reports. Ability to read and implement safety policies and procedures. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to customers, top management, public groups and/or boards of directors. Must be able to communicate clearly in person, via telephone and in writing. MATHEMATICAL SKILLS: Ability to understand, interpret and manipulate accounting concepts such as general ledger, accounts payable, payroll, accounts receivable, purchasing, night audit, cash handling and budget development/management. REASONING ABILITY: Ability to define problems, collect data, establish facts, draw valid conclusions, develop solutions and plan ahead. Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables. CERTIFICATES, LICENSES, REGISTRATIONS: Franchise specific certification PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to handle, grasp or type; reach with hands and arms; and taste or smell. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, temperature extremes from sub zero freezers, ovens, stoves and grills, extreme heat from fryers, broilers, ovens and warmers, and a mild risk of electrical shock and occasionally works with moving mechanical parts such as slicers, dishwashers and sharpeners and toxic or caustic chemicals. The noise level in the work environment is usually moderate. ACCOMMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents. FLSA Status: Exempt Benefits Level: Mgmt Reports To: General Manager recblid ll8pt24pab0odx49kh0ecpz6f59ylg
09/15/2021
Full time
Courtyard by Marriott SUMMARY Coordinates foodservice activities of hotel and restaurant by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Estimate food and beverage costs and requisitions or purchases supplies. Confers with food preparation and other personnel to plan menus and related activities such as dining room, bar, and banquet operations. Prepares cost estimates for menus, banquets, buffets and salad bars. Performs a product margin analysis to ensure that the products offered are in line with departmental profit goals. Maintains and trains all employees on proper cash handling policies. Ensures schedules are prepared fairly and within budgeted guidelines. Inspects food and food preparation to maintain quality standards and sanitation regulations. Investigates and resolves food quality and service complaints to ensure guest satisfaction. Communicates maintenance and housekeeping needs to the appropriate supervisors. Supervises food, liquor and beer, linen, china and glassware inventory procedures, ensuring they are timely and accurate. Projects and plans for future supply needs and places orders following KHC purchasing procedures. Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. Develops training programs with supervisors and holds training sessions to ensure all employees are trained on KHC/franchise policies including but not limited to: cash handling policies, safety, guest service, suggestive selling. Actively participates in the creation of effective marketing programs for the Food & Beverage department by utilizing information from the competition, local markets, property's market position, etc. KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled. SUPERVISORY RESPONSIBILITIES: Manages 1-5 subordinate supervisors who supervise a total of 1-150 employees in the Restaurant, Kitchen, Bar, and Banquet. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Bachelor's degree (BA) from four-year college or university; or one to four years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read, analyze and interpret common financial reports. Ability to read and implement safety policies and procedures. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to customers, top management, public groups and/or boards of directors. Must be able to communicate clearly in person, via telephone and in writing. MATHEMATICAL SKILLS: Ability to understand, interpret and manipulate accounting concepts such as general ledger, accounts payable, payroll, accounts receivable, purchasing, night audit, cash handling and budget development/management. REASONING ABILITY: Ability to define problems, collect data, establish facts, draw valid conclusions, develop solutions and plan ahead. Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables. CERTIFICATES, LICENSES, REGISTRATIONS: Franchise specific certification PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to handle, grasp or type; reach with hands and arms; and taste or smell. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; and to push, pull or lift over 10 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, temperature extremes from sub zero freezers, ovens, stoves and grills, extreme heat from fryers, broilers, ovens and warmers, and a mild risk of electrical shock and occasionally works with moving mechanical parts such as slicers, dishwashers and sharpeners and toxic or caustic chemicals. The noise level in the work environment is usually moderate. ACCOMMODATION: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CRISIS MANAGEMENT: Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats and accidents. FLSA Status: Exempt Benefits Level: Mgmt Reports To: General Manager recblid ll8pt24pab0odx49kh0ecpz6f59ylg
The Barista/Bistro Attendant is under the direction of the Assistant Director of Culinary Services. He/She is responsible for the opening and closing procedures in the bistro and will oversee proper setup throughout operational hours. Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner. ESSENTIAL FUNCTIONS Prioritizes workload to facilitate timely service Maintains accurate production pars and inventories in the customer service and merchandising areas. Prepares espresso orders for customers and catering using standard measures and recipes. Completes production and par lists, pre-meal checklists, requisitioning and waste lists. Adheres to policies and procedures to ensure consistency in the guest experience. Other duties as assigned (Enters orders accurately into the POS device; replenishes bistro supplies while maintaining cleanliness of service area; cleans and sets up seating area throughout operational hours; prepares garnishes for lunch and dinner; etc.) QUALIFICATIONS/REQUIREMENTS Education Background High School Diploma or GED. Licensure, Registration, Certification Current Washington State Food Handler's Permit. Special Training/Skills Understanding and knowledge of nutrition and diet and related procedures. Familiar with the operation and cleaning of brewers, grinders, espresso machines, blenders, choppers, food processors and small mixers. Knowledge of and practicing sanitation, cleanliness and personal hygiene. Basic computer skills needed. Reliability in attendance and punctuality. Pleasant demeanor, including good communication skills and cooperative attitude when working with staff and residents. Maturity and sensitivity toward employees, residents, visitors and guests. Demonstrated ability to manage time effectively and efficiently. Demonstrated ability to be patience, flexible and adaptable. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. Work Experience Experience as a bistro and/or server preferred. Physical Demands Able to work on ones feet for long periods of time. Able to bend, squat, reach and carry numerous items daily. Able to push loaded carts long distances. Able to push and carry up to 40 pounds on a regular basis. Able to adjust to frequent temperature changes when entering/exiting refrigerators and freezers. Able to work overtime, weekends and holidays as necessary. Understand there is a possibility of cuts, burns and falls in light of good safety measures. INFECTIOUS RISK CATEGORY SOME (COVID-19) RISK: Possible occupational exposure to residents or clients with COVID-19. May require personal protective equipment (PPE) to be worn during some aspects or seasons of job. Wesley Homes is a not for-profit organization that provides a network of services offering a continuum of care for older adults. It is affiliated with the Pacific Northwest Annual Conference of the United Methodist Church. Retirement Communities and Health Services for (and by) people who love life. Wesley Homes has a non-discrimination policy and is an Equal Opportunity Employer. PI
09/13/2021
Full time
The Barista/Bistro Attendant is under the direction of the Assistant Director of Culinary Services. He/She is responsible for the opening and closing procedures in the bistro and will oversee proper setup throughout operational hours. Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner. ESSENTIAL FUNCTIONS Prioritizes workload to facilitate timely service Maintains accurate production pars and inventories in the customer service and merchandising areas. Prepares espresso orders for customers and catering using standard measures and recipes. Completes production and par lists, pre-meal checklists, requisitioning and waste lists. Adheres to policies and procedures to ensure consistency in the guest experience. Other duties as assigned (Enters orders accurately into the POS device; replenishes bistro supplies while maintaining cleanliness of service area; cleans and sets up seating area throughout operational hours; prepares garnishes for lunch and dinner; etc.) QUALIFICATIONS/REQUIREMENTS Education Background High School Diploma or GED. Licensure, Registration, Certification Current Washington State Food Handler's Permit. Special Training/Skills Understanding and knowledge of nutrition and diet and related procedures. Familiar with the operation and cleaning of brewers, grinders, espresso machines, blenders, choppers, food processors and small mixers. Knowledge of and practicing sanitation, cleanliness and personal hygiene. Basic computer skills needed. Reliability in attendance and punctuality. Pleasant demeanor, including good communication skills and cooperative attitude when working with staff and residents. Maturity and sensitivity toward employees, residents, visitors and guests. Demonstrated ability to manage time effectively and efficiently. Demonstrated ability to be patience, flexible and adaptable. Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. Work Experience Experience as a bistro and/or server preferred. Physical Demands Able to work on ones feet for long periods of time. Able to bend, squat, reach and carry numerous items daily. Able to push loaded carts long distances. Able to push and carry up to 40 pounds on a regular basis. Able to adjust to frequent temperature changes when entering/exiting refrigerators and freezers. Able to work overtime, weekends and holidays as necessary. Understand there is a possibility of cuts, burns and falls in light of good safety measures. INFECTIOUS RISK CATEGORY SOME (COVID-19) RISK: Possible occupational exposure to residents or clients with COVID-19. May require personal protective equipment (PPE) to be worn during some aspects or seasons of job. Wesley Homes is a not for-profit organization that provides a network of services offering a continuum of care for older adults. It is affiliated with the Pacific Northwest Annual Conference of the United Methodist Church. Retirement Communities and Health Services for (and by) people who love life. Wesley Homes has a non-discrimination policy and is an Equal Opportunity Employer. PI