Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/29/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/29/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/29/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/29/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
IRHG Flatiron Management
Asheville, North Carolina
ALL ROADS LEAD TO YOU At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. WHY US Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina's iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron aspires to fulfill the building's historic purpose of signaling to the world that Asheville is a place of consequence. The Flat Iron Hotel project will draw inspiration from the original Lost Generation of the roaring twenties and connect that bygone era with a mobile creative class looking for an escape true to Asheville's prohibition-era spirit. THE ROLE As the General Manager of F&B Outlets , you will always set the standard of Enlightened Hospitality for all managers, chefs and employees through coaching, upholding standards and providing clear expectations to every employee of our hotel food and beverage outlets. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Quality Standards: The General Manager of F&B Outlets will be responsible for setting, as well as maintaining, all quality standards as set forth by The Indigo Road leadership, including but not limited to: Wine list costing through collaborative partnership with The IRHG Wine Director. Bar training and cocktail list integrity, including selection, costing, and training. Training standards and training programs as identified by IRHG leadership. Collaborating with hotel ownership on capital expense projects. Financial Oversight: The General Manager of F&B Outlets will be responsible for all aspects of financial performance, including but not limited to: Annual budget creation and approval in collaboration with hotel ownership. Weekly oversight and direction of all prime cost sheets including accuracy verification. Cost control coaching and guidance. Providing costing sheets to senior IRHG leadership for ALL new menu items, including food, wine, cocktail, and beer. Marketing: The Director of Hotel Operations will be responsible for creating, driving, and reinforcing all marketing of our brands through our strategic partnership with Phase 3 and Ampersand, as well as implementation with employees, including but not limited to: Weekly calls and in person meetings with Phase 3, Ampersand and leadership teams. Grass roots marketing initiatives such as hotel visits, concierge dinners, etc. Programming of special events in house, as well as coordination and selection of off-site events Create and implement with Phase 3 all charity and community outreach in all markets we are entering in (meeting local suppliers, business leaders etc . ). Hold regular one on one meetings with Phase 3 and Ampersand for performance evaluation. This should be done quarterly, at a minimum. Opening of New Hotel Properties: You will work directly with the Director of Hotel Operations who will lead the openings of new hotels, help hire key management, help train, mentor and cover management shifts, etc. This position will require travel to the various hotel locations and you must have the ability to leave at last notice for emergency situations to help cover Management needs in any of our hotel locations. This position will help lead, along with the President of Hotels and the Managing Director, the hotel pre-opening services below. Conceptualizing all F&B outlets and catering (including menus, wine list, cocktails and pricing) Creation of pre-opening proformas and budgeting for OS&E / FF&E Assisting with the selection of equipment for all dining rooms, bars and kitchens Staff recruitment and training (kitchen, dining room, banquets and bars) Requirements for Success: Minimum seven years of food and beverage management experience in a similar setting is required (some multi-unit experience is ideal) Ability to travel 75% of the time Experience in both hotels and independent restaurants is strongly preferred WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION Your schedule may vary (days, nights, weekends, holiday's) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week. Work Collaboratively : to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences Practice Humility & Transparency : to support culture and an ethical environment where everyone feels safe, cared for and inspired Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT Competitive Pay + PTO : Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days Health Insurance : Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program) Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both Home Loan Program: A zero-interest housing loan program to help you purchase a home. Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more! Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection Maternity/Paternity Leave: 4 weeks PTO The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is at will or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training. PI0dab3c81dad4-0429
03/29/2024
Full time
ALL ROADS LEAD TO YOU At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. WHY US Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever. The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina's iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron aspires to fulfill the building's historic purpose of signaling to the world that Asheville is a place of consequence. The Flat Iron Hotel project will draw inspiration from the original Lost Generation of the roaring twenties and connect that bygone era with a mobile creative class looking for an escape true to Asheville's prohibition-era spirit. THE ROLE As the General Manager of F&B Outlets , you will always set the standard of Enlightened Hospitality for all managers, chefs and employees through coaching, upholding standards and providing clear expectations to every employee of our hotel food and beverage outlets. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following: Quality Standards: The General Manager of F&B Outlets will be responsible for setting, as well as maintaining, all quality standards as set forth by The Indigo Road leadership, including but not limited to: Wine list costing through collaborative partnership with The IRHG Wine Director. Bar training and cocktail list integrity, including selection, costing, and training. Training standards and training programs as identified by IRHG leadership. Collaborating with hotel ownership on capital expense projects. Financial Oversight: The General Manager of F&B Outlets will be responsible for all aspects of financial performance, including but not limited to: Annual budget creation and approval in collaboration with hotel ownership. Weekly oversight and direction of all prime cost sheets including accuracy verification. Cost control coaching and guidance. Providing costing sheets to senior IRHG leadership for ALL new menu items, including food, wine, cocktail, and beer. Marketing: The Director of Hotel Operations will be responsible for creating, driving, and reinforcing all marketing of our brands through our strategic partnership with Phase 3 and Ampersand, as well as implementation with employees, including but not limited to: Weekly calls and in person meetings with Phase 3, Ampersand and leadership teams. Grass roots marketing initiatives such as hotel visits, concierge dinners, etc. Programming of special events in house, as well as coordination and selection of off-site events Create and implement with Phase 3 all charity and community outreach in all markets we are entering in (meeting local suppliers, business leaders etc . ). Hold regular one on one meetings with Phase 3 and Ampersand for performance evaluation. This should be done quarterly, at a minimum. Opening of New Hotel Properties: You will work directly with the Director of Hotel Operations who will lead the openings of new hotels, help hire key management, help train, mentor and cover management shifts, etc. This position will require travel to the various hotel locations and you must have the ability to leave at last notice for emergency situations to help cover Management needs in any of our hotel locations. This position will help lead, along with the President of Hotels and the Managing Director, the hotel pre-opening services below. Conceptualizing all F&B outlets and catering (including menus, wine list, cocktails and pricing) Creation of pre-opening proformas and budgeting for OS&E / FF&E Assisting with the selection of equipment for all dining rooms, bars and kitchens Staff recruitment and training (kitchen, dining room, banquets and bars) Requirements for Success: Minimum seven years of food and beverage management experience in a similar setting is required (some multi-unit experience is ideal) Ability to travel 75% of the time Experience in both hotels and independent restaurants is strongly preferred WHAT TO EXPECT. ON THE FLOOR & IN THE OPERATION Your schedule may vary (days, nights, weekends, holiday's) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60 hours a week. Work Collaboratively : to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiences Practice Humility & Transparency : to support culture and an ethical environment where everyone feels safe, cared for and inspired Act With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the property Enrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and development Show Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great things Leave a Lasting Impression: provide a sense of home through quality, consistency, and teamwork Embrace Positivity: create a welcoming and approachable environment that is solution driven, with a smile Have Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindness AS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT Competitive Pay + PTO : Competitive base + performance based bonus (paid out quarterly) + PTO after 90 days Health Insurance : Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program) Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or both Home Loan Program: A zero-interest housing loan program to help you purchase a home. Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more! Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industry Employee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collection Maternity/Paternity Leave: 4 weeks PTO The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is at will or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause. The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training. PI0dab3c81dad4-0429
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/29/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/28/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
03/28/2024
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed • Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills • Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team •Job Qualifications - Must be at least 16 years of age • Desire to Help At our Busiest - This may include working nights, weekends, and holidays • Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Executive Assistant is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Executive Team. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: Guest services: greeting and welcoming guests, answering their inquiries about hotel and conference center services, facilities, and hours of operation, and handling their requests and complaints. Office administration: answering telephone and email messages, opening and distributing mail, maintaining inventory of office supplies, filing correspondence, and typing and distributing meeting minutes. Executive office support: greeting guests arriving at the executive offices, answering the Managing Director's phone, and creating reservations for VIP guests. VIP guest services: working with both Rooms and Food & Beverage Department to ensure that VIP guests are accommodated and working with Guest Experience Team to create Welcome Notes for them. Donation and Auction requests management: managing, tracking, and filing all donation and auction requests received by the hotel, and communicating with the requesting organizations. Guest satisfaction: following up on guest satisfaction and handling guest complaints by following instant pacification procedures to ensure guest satisfaction. Office operation: maintaining the smooth operation of the office and managing trace file as needed. Technology: staying abreast of the latest computer programs/innovations (as applicable). Qualifications: 5 years of customer service experience required. At least 3 years of progressive leadership experience in a hotel required. Luxury preferred. Bachelor degree in a related field required. Microsoft Office knowledge & skills required. Hotel PMS knowledge required, Opera Cloud knowledge preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
03/28/2024
Full time
Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Executive Assistant is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Executive Team. He/she is also responsible for providing attentive, courteous and efficient service to all guests. Responsibilities: Guest services: greeting and welcoming guests, answering their inquiries about hotel and conference center services, facilities, and hours of operation, and handling their requests and complaints. Office administration: answering telephone and email messages, opening and distributing mail, maintaining inventory of office supplies, filing correspondence, and typing and distributing meeting minutes. Executive office support: greeting guests arriving at the executive offices, answering the Managing Director's phone, and creating reservations for VIP guests. VIP guest services: working with both Rooms and Food & Beverage Department to ensure that VIP guests are accommodated and working with Guest Experience Team to create Welcome Notes for them. Donation and Auction requests management: managing, tracking, and filing all donation and auction requests received by the hotel, and communicating with the requesting organizations. Guest satisfaction: following up on guest satisfaction and handling guest complaints by following instant pacification procedures to ensure guest satisfaction. Office operation: maintaining the smooth operation of the office and managing trace file as needed. Technology: staying abreast of the latest computer programs/innovations (as applicable). Qualifications: 5 years of customer service experience required. At least 3 years of progressive leadership experience in a hotel required. Luxury preferred. Bachelor degree in a related field required. Microsoft Office knowledge & skills required. Hotel PMS knowledge required, Opera Cloud knowledge preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Company: US0024 Sysco Chicago, Inc. Zip Code: 60016 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job . click apply for full job details
03/28/2024
Full time
Company: US0024 Sysco Chicago, Inc. Zip Code: 60016 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job . click apply for full job details
Company: US0025 Sysco Albany, LLC Zip Code: 12065 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 Compensation Range: $91,000.00 - $136,400.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job . click apply for full job details
03/27/2024
Full time
Company: US0025 Sysco Albany, LLC Zip Code: 12065 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 Compensation Range: $91,000.00 - $136,400.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job . click apply for full job details
Company: US0054 Sysco Connecticut, LLC Zip Code: 06067 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: Up to 25% Compensation Range: $100,100.00 - $150,000.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job . click apply for full job details
03/27/2024
Full time
Company: US0054 Sysco Connecticut, LLC Zip Code: 06067 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: Up to 25% Compensation Range: $100,100.00 - $150,000.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit JOB SUMMARY This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Directs the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Advises labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities to facilitate plan development, response effort coordination and assists safety manager with training initiatives. Conducts the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Handles priorities, assigns and monitors fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Administers audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, Department of Transportation (DOT) records, EPSM, PSM, etc.) and retained to ensure the minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operators Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education Bachelor's degree required or equivalent combination of education and related experience. Experience 7 years maintenance management experience required. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Commander Training required, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Condition To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places and confined spaces. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job . click apply for full job details
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/20/2024
Full time
Job title Director of Catering and Concessions Reports to Director of Operations Department Three Pillars Catering & Concessions FLSA Status Full-Time, Exempt Executive Position Summary The Director of Catering and Concessions is responsible for the overall planning and direction of the catering and events department which includes multi-unit management and off-site catering operations. This position has direct oversight of the both the front and back of house (kitchen) catering teams, sales management team, provides high profile club dining services, and other various catering events for high profile clients. This position leads the strategic vision for the department and oversees a large team of both management level and hourly food service catering positions. They are responsible to execute events at varying levels of service and ensure client satisfaction is met. Examples may include drop off events to full-scale high-profile receptions and intimate dinner services. Expected Hours of Work This is a full time exempt salaried position in which averages approximately 45-50 hours per week. Off season may require less hours. Essential Functions Direct oversight of the management team and execution of all catering and events requested by clients. Oversees client outreach from the sales team and is directly involved in development of client relationships. Responsible to create yearly department budgets, manage and meet budgetary guidelines, driving positive change to meet or exceed revenue goals. Focus on guest/client service and gathering feedback from clients. Ensuring clients are responded to promptly and ensuring their comments, suggestions, and complaints are received appropriately and addressed timely. Leads the team including culinary operations to develop menus and meet clients needs. Oversight of menu coordination, food cost management, as well as purchasing, ordering, and inventory of all food & beverage events. Stays abreast of trends within the industry, attends trade shows, and makes recommendations and evaluations of the department on a regular basis. Complies with all legal requirements and certifications including but not limited to ServSafe, TIPS, NYS Liquor License regulations including safe serving practices, and the New York State Department of Health regulations for HACCP and Food Safety. Ensures accounting functions including contracts, billing, invoices and payroll are completed timely and that stringent inventory and security controls are in place following company standards. Day to day personnel management and oversight including relationship and team building, mentorship, training and development programs, supervision, conflict management, counseling and disciplinary procedures as required following company policies and procedures. Manages Human Resources responsibilities for assigned department(s) to include creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; compliance with company policies, legal requirements and collective bargaining agreements. Promotes a pro-active work environment that creates an atmosphere of teamwork and quality service. Job duties and assignments may vary due to needs of business. Education and Training Associate's Degree or higher in food service or related field preferred. ServSafe Certification TIPS Certification (willing to become a TIPS Certified Trainer) Desired Qualifications Minimum 5 years food and beverage management experience in a high volume, diverse catering establishment, preferably college or high-end resort. Exemplary customer service skills. Effective oral and written communication and organizational skills. Ability to multi-task in a fast-paced, high volume environment. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Be able to work a minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Valid driver's license. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms. The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification Must have or be willing to obtain DOT (Department of Transportation - Health Screening to Drive a Box Truck), Driver Authorization by Company policy required TIPS certification Serv Safe certification Travel Required for offsite events frequently, trade shows as needed Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Summary about the area and the role: Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve more than 50,000 customers worldwide and treat more than 11 million cubic meters of water every day. We simply aim to be the benchmark company for ecological transformation across the world. At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements. Summary of the Job Our tax department revolves around helping our internal stakeholders effectively manage their tax obligations proactively and responsibly as well as properly report tax in the group's financial reporting requirements. Key Characteristics This role will report in to the Director of Tax and support the overall tax function of VWTS and affiliated groups to lead and manage multiple operations of the tax practice area and to deliver a full range of tax services including tax compliance, tax planning and accounting for income taxes The role will also work with businesses, service providers, and other tax professionals in carrying out responsibilities The role will also work with financial management within the Company and third-party service providers Duties & Responsibilities: This role is responsible for managing all aspects of tax accounting, reporting, compliance and forecasts in accordance with U.S. tax laws and global reporting requirements Actively identifies training opportunities to grow skills across the Corporate Tax department Jointly with the Director of Tax, this role will be instrumental in (i) in driving strategic planning around an evolving organization and changing tax law, and (ii) analyzing domestic and international structuring Preparation and review of IFRS tax provisions that they are in compliance under IAS 12 Identify tax issues related to federal, international and state income tax returns and drive solutions Manage coordination of accounting for income taxes with the auditors Work with our advisors to prepare the US and Canada corporate tax returns on a timely basis Monitor international tax developments and assist the finance team on interpreting and modelling the impact of proposed and/or new tax legislation and rulings Providing leadership, counseling, and career guidance for the development and motivation for the Tax team Educate cross-functional colleagues in tax concepts and issues relating to tax compliance and reporting, to foster strong relationships with business partners and functional area experts of the Company Inform upper management on current tax issues and accounting staff on tax accounting issues Ensuring that appropriate internal controls are in place over accounting for income taxes Departmental liaison with IT staff on all technical matters relating to tax applications Hard Skills: Proficiency using SAP and OneSource Tax Provision Advanced in Microsoft Excel (e.g. Pivot Table, lookup functions). Experience in Alteryx a plus. Outstanding written, oral, and presentation skills on sophisticated tax matters to broad audiences Soft Skills: Inclusive: Passioned for working in different cultures and environments, in a collaborative organization with a diversity team. Team Player: Ability to work with others toward a shared goal, participating actively, accountable and committed to the entire team respecting peers, leadership, stakeholders, and clients. Inspirational: Excellent oral and written communication skills: Communicate clearly and professionally with Finance and non-Finance professionals within the organization being able to inspire others. Decision Maker: Challenge the status quo and make decisions based on your role to be an effective problem solver and use critical thinking skills to find new ideas and connect them to provide the best practices and tools to our stakeholders and clients. Flexibility: Adapt and respond to the changing environment and to constructively create opportunities for change through active participation. Proven ability to lead and influence people, both directly and indirectly Education & Experience Required: Proven work experience (7+ years) as a Tax Senior Manager on global clients or in a multinational corporation Excellent knowledge of tax accounting, tax planning, tax compliance and all types of tax returns Good working knowledge of Google Suites and ERP systems (including SAP) Good working knowledge of tax software systems including OneSource Tax Provision Ability to analyze, interpret and apply accounting rules, tax laws, regulations, rulings, and court decisions Analytical skills with detail orientation Strong leadership and personnel management skills Must have a demonstrated hands-on approach and success in working in a team-based environment Strong tax research and communication skills Preferred: CPA and/or MST Working Conditions Up to 5% travel Being able to work in an office environment Hybrid Office / Remote environment
03/10/2024
Full time
Job Summary about the area and the role: Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve more than 50,000 customers worldwide and treat more than 11 million cubic meters of water every day. We simply aim to be the benchmark company for ecological transformation across the world. At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements. Summary of the Job Our tax department revolves around helping our internal stakeholders effectively manage their tax obligations proactively and responsibly as well as properly report tax in the group's financial reporting requirements. Key Characteristics This role will report in to the Director of Tax and support the overall tax function of VWTS and affiliated groups to lead and manage multiple operations of the tax practice area and to deliver a full range of tax services including tax compliance, tax planning and accounting for income taxes The role will also work with businesses, service providers, and other tax professionals in carrying out responsibilities The role will also work with financial management within the Company and third-party service providers Duties & Responsibilities: This role is responsible for managing all aspects of tax accounting, reporting, compliance and forecasts in accordance with U.S. tax laws and global reporting requirements Actively identifies training opportunities to grow skills across the Corporate Tax department Jointly with the Director of Tax, this role will be instrumental in (i) in driving strategic planning around an evolving organization and changing tax law, and (ii) analyzing domestic and international structuring Preparation and review of IFRS tax provisions that they are in compliance under IAS 12 Identify tax issues related to federal, international and state income tax returns and drive solutions Manage coordination of accounting for income taxes with the auditors Work with our advisors to prepare the US and Canada corporate tax returns on a timely basis Monitor international tax developments and assist the finance team on interpreting and modelling the impact of proposed and/or new tax legislation and rulings Providing leadership, counseling, and career guidance for the development and motivation for the Tax team Educate cross-functional colleagues in tax concepts and issues relating to tax compliance and reporting, to foster strong relationships with business partners and functional area experts of the Company Inform upper management on current tax issues and accounting staff on tax accounting issues Ensuring that appropriate internal controls are in place over accounting for income taxes Departmental liaison with IT staff on all technical matters relating to tax applications Hard Skills: Proficiency using SAP and OneSource Tax Provision Advanced in Microsoft Excel (e.g. Pivot Table, lookup functions). Experience in Alteryx a plus. Outstanding written, oral, and presentation skills on sophisticated tax matters to broad audiences Soft Skills: Inclusive: Passioned for working in different cultures and environments, in a collaborative organization with a diversity team. Team Player: Ability to work with others toward a shared goal, participating actively, accountable and committed to the entire team respecting peers, leadership, stakeholders, and clients. Inspirational: Excellent oral and written communication skills: Communicate clearly and professionally with Finance and non-Finance professionals within the organization being able to inspire others. Decision Maker: Challenge the status quo and make decisions based on your role to be an effective problem solver and use critical thinking skills to find new ideas and connect them to provide the best practices and tools to our stakeholders and clients. Flexibility: Adapt and respond to the changing environment and to constructively create opportunities for change through active participation. Proven ability to lead and influence people, both directly and indirectly Education & Experience Required: Proven work experience (7+ years) as a Tax Senior Manager on global clients or in a multinational corporation Excellent knowledge of tax accounting, tax planning, tax compliance and all types of tax returns Good working knowledge of Google Suites and ERP systems (including SAP) Good working knowledge of tax software systems including OneSource Tax Provision Ability to analyze, interpret and apply accounting rules, tax laws, regulations, rulings, and court decisions Analytical skills with detail orientation Strong leadership and personnel management skills Must have a demonstrated hands-on approach and success in working in a team-based environment Strong tax research and communication skills Preferred: CPA and/or MST Working Conditions Up to 5% travel Being able to work in an office environment Hybrid Office / Remote environment
Hotel Zelos San Francisco, a member of Viceroy Hotels & Resorts, is a cutting-edge hotel focused on creating bespoke experiences and providing high levels of service. Our guests find inspiration in the unexpected and crave the energy and vibe that our hotel offers, setting us apart from the status quo. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. Join Hotel Zelos and the Viceroy Hotels & Resorts team today as our Director of Catering! Scope of this Position: Develop new business opportunities and facilitate return business to achieve revenue goals Supervise the daily operations of the Conference Services and Catering departments Book and detail catering groups within identified market segments Negotiate food and beverage prices, function space, and hotel services Work closely with Executive Chef on menu design and concepts pricing for catering events Assist management in the preparation of the annual departmental operating budget, and financial plans Complete forecasts, plans, and sales production reports Qualified Candidates will possess the following: Bachelor's Degree or equivalent working experience Knowledge of Delphi and other sales tracking activity tools Extensive knowledge of food and beverage presentation and trends within the industry Creative problem solver for thinking of unique event design to exceed client vision. Knowledge of meeting room capabilities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up Excellent communication skills, both verbal and written Must possess computer skills, including but not limited to, accounting programs, Microsoft Word, Excel Exceptional organizational and supervisory skills Ability to manage multiple priorities in a fast-paced environment Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance. EOE
02/01/2022
Full time
Hotel Zelos San Francisco, a member of Viceroy Hotels & Resorts, is a cutting-edge hotel focused on creating bespoke experiences and providing high levels of service. Our guests find inspiration in the unexpected and crave the energy and vibe that our hotel offers, setting us apart from the status quo. Our location in the SOMA District is also home to a variety of shops, businesses, restaurants, and nightlife, as well as walking distance to Chinatown and Union Square. Join Hotel Zelos and the Viceroy Hotels & Resorts team today as our Director of Catering! Scope of this Position: Develop new business opportunities and facilitate return business to achieve revenue goals Supervise the daily operations of the Conference Services and Catering departments Book and detail catering groups within identified market segments Negotiate food and beverage prices, function space, and hotel services Work closely with Executive Chef on menu design and concepts pricing for catering events Assist management in the preparation of the annual departmental operating budget, and financial plans Complete forecasts, plans, and sales production reports Qualified Candidates will possess the following: Bachelor's Degree or equivalent working experience Knowledge of Delphi and other sales tracking activity tools Extensive knowledge of food and beverage presentation and trends within the industry Creative problem solver for thinking of unique event design to exceed client vision. Knowledge of meeting room capabilities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up Excellent communication skills, both verbal and written Must possess computer skills, including but not limited to, accounting programs, Microsoft Word, Excel Exceptional organizational and supervisory skills Ability to manage multiple priorities in a fast-paced environment Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance. EOE
PLEASE NOTE: Prior catering sales and/or conference services experience is required for this position. Opened in 1910, The Hermitage Hotel has been woven into the history and memories of Nashville and her residents for over 100 years. The Hermitage Hotel is searching for a dynamic and results-driven Social Catering Manager . We are seeking an enthusiastic individual who is not only involved in selling and promoting the hotel and its services to prospective wedding couples and social events, but also has a "hands-on" mentality to ensure all events are successful and meet and exceed the guest's expectations. The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction. Job Duties Prospect future customers in the wedding and social market to meet/exceed revenue goals. Manage and coordinate activities associated within the local social market to include sales, planning, negotiations, conflict resolution, supervising and executing events. Pursue new business to increase wedding revenue and social catering events Develop relationships with wedding planners to increase the hotel's social catering revenue through planner referrals. Responds to all inquiries within 24 hours of receipt Create introductory letters and proposals, schedule of events, BEO's, event resumes, and manage onsite events Prepare, implement and compile data for Sales and Marketing Plan, Monthly Reports, Annual Goals, Forecasts and other reports as directed/required Work in conjunction with the Director of Sales and the Chef to develop custom proposals as requested. Actively participate in catering sales presentations, property tours, tastings, and customer meetings Tour, inspect, and monitor banquet rooms and presentations, as well as product and service provided. Participate in business review meeting, sales meetings and management meetings. Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities Review estimated guarantees and ensure final guarantees are obtained with the required timeframe prior to scheduled function. Ensure that minimum guarantee policy and overset figures comply with established standards Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Actively participate in industry related organizations (NACE, MPI). Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities. Requirements: Three years wedding sales, catering sales, or convention services experience required. Experience working in a 4 or 5-Star property preferred Must maintain a superior working knowledge of all event phases, from sales to execution. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items Ability to effectively communicate in oral or written form Knowledge of hotel and competitive market Previous experience in Delphi, Microsoft Word, and Excel preferred Excellent English verbal and written communication skills. Prior management experience preferred Ability to multi-task within specific time constraints. Able to work a schedule that includes nights, weekends and holidays. Benefits Affordable and comprehensive health insurance which can be extended to include a spouse, children, or domestic partner. Affordable dental and vision insurance. Company provided life insurance 401k matching up to 3% Free telehealth access for all employees Customizable and comprehensive pet insurance Complimentary meals in the employee cafeteria Subsidized parking PTO starting at 15 days/year and increasing with tenure up to 30 days/year Support for industry training and certifications It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. The Hermitage Hotel is an equal opportunities employer.
02/01/2022
Full time
PLEASE NOTE: Prior catering sales and/or conference services experience is required for this position. Opened in 1910, The Hermitage Hotel has been woven into the history and memories of Nashville and her residents for over 100 years. The Hermitage Hotel is searching for a dynamic and results-driven Social Catering Manager . We are seeking an enthusiastic individual who is not only involved in selling and promoting the hotel and its services to prospective wedding couples and social events, but also has a "hands-on" mentality to ensure all events are successful and meet and exceed the guest's expectations. The right candidate must present a high level of experience and professionalism. This individual will be able to create a strong customer bond through communication and negotiation skills, while displaying professional and interpersonal interaction. Job Duties Prospect future customers in the wedding and social market to meet/exceed revenue goals. Manage and coordinate activities associated within the local social market to include sales, planning, negotiations, conflict resolution, supervising and executing events. Pursue new business to increase wedding revenue and social catering events Develop relationships with wedding planners to increase the hotel's social catering revenue through planner referrals. Responds to all inquiries within 24 hours of receipt Create introductory letters and proposals, schedule of events, BEO's, event resumes, and manage onsite events Prepare, implement and compile data for Sales and Marketing Plan, Monthly Reports, Annual Goals, Forecasts and other reports as directed/required Work in conjunction with the Director of Sales and the Chef to develop custom proposals as requested. Actively participate in catering sales presentations, property tours, tastings, and customer meetings Tour, inspect, and monitor banquet rooms and presentations, as well as product and service provided. Participate in business review meeting, sales meetings and management meetings. Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities Review estimated guarantees and ensure final guarantees are obtained with the required timeframe prior to scheduled function. Ensure that minimum guarantee policy and overset figures comply with established standards Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Actively participate in industry related organizations (NACE, MPI). Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities. Requirements: Three years wedding sales, catering sales, or convention services experience required. Experience working in a 4 or 5-Star property preferred Must maintain a superior working knowledge of all event phases, from sales to execution. Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items Ability to effectively communicate in oral or written form Knowledge of hotel and competitive market Previous experience in Delphi, Microsoft Word, and Excel preferred Excellent English verbal and written communication skills. Prior management experience preferred Ability to multi-task within specific time constraints. Able to work a schedule that includes nights, weekends and holidays. Benefits Affordable and comprehensive health insurance which can be extended to include a spouse, children, or domestic partner. Affordable dental and vision insurance. Company provided life insurance 401k matching up to 3% Free telehealth access for all employees Customizable and comprehensive pet insurance Complimentary meals in the employee cafeteria Subsidized parking PTO starting at 15 days/year and increasing with tenure up to 30 days/year Support for industry training and certifications It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. The Hermitage Hotel is an equal opportunities employer.
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado's Vail Valley. Embrace Vail's finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails-all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. This Group Sales Manager position requires a fully competent individual who has experience in the hotel sales process and function. Sales manager responsibilities include selling event spaces, food and beverage services, guest rooms, and other resort services to Hyatt customers in a defined territory. Role specific job responsibilities include: -Identify and target customers that will generate loyal repeat business on behalf of hotel. -Utilize various prospecting resources to solicit and secure business on behalf of hotel. -Use company wide programs, sales developments, prospecting projects, Hyatt Sales Force customer events and reporting for business development of assigned segment(s). -Coordinate sales calls with other Hyatt BDM's when possible -Hosting and/ or attending market specific trade events. -Monitor customer follow up, assigned tasks, and incoming bid requests to meet minimum response times and quality minimums for a luxury resort. -Communicate hotels rates and concessions and subsequently negotiate fair contract terms for hotel and customer, and that meet hotel's revenue targets. -Clearly communicate policies, procedures and services offered by the hotel with clients/customers. -Maintain thorough and complete product knowledge of hotel property and in-depth understanding of comp set's Features/Advantages/Benefits. -Work with ADOS to create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. -Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. -Cross sell all revenue centers of resort including, but not limited to Spa, Venue Rentals, A/V partner, and others. -Creating and tracking sales account activity in Hyatt's proprietary Envision software. -Preparing and presenting effective sales calls, in person and virtual site inspections and proposal presentations. -Maintaining well organized customer documentation and reports in Hyatt systems. -Working as a team member with the sales and catering staff and in close contact with other support staff, including facilitating proper turnover of customers to Planning Managers while meeting or exceeding client/customer expectations. -Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures. -Manage work schedule to strategically be on-site during critical event times (site visits, customer greetings, hosted FAM events, etc.), as needed. -Reconcile expense reports with Hyatt's proprietary software. -Attend Sales/ Hotel team meetings, Sales/ Marketing meetings as requested. -Additional duties as determined by Director of Sales and Marketing. The budgeted Salary for this position is $56,200-$75,000. Actual pay will be commensurate with experience.
11/07/2021
Full time
Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado's Vail Valley. Embrace Vail's finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails-all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best. This Group Sales Manager position requires a fully competent individual who has experience in the hotel sales process and function. Sales manager responsibilities include selling event spaces, food and beverage services, guest rooms, and other resort services to Hyatt customers in a defined territory. Role specific job responsibilities include: -Identify and target customers that will generate loyal repeat business on behalf of hotel. -Utilize various prospecting resources to solicit and secure business on behalf of hotel. -Use company wide programs, sales developments, prospecting projects, Hyatt Sales Force customer events and reporting for business development of assigned segment(s). -Coordinate sales calls with other Hyatt BDM's when possible -Hosting and/ or attending market specific trade events. -Monitor customer follow up, assigned tasks, and incoming bid requests to meet minimum response times and quality minimums for a luxury resort. -Communicate hotels rates and concessions and subsequently negotiate fair contract terms for hotel and customer, and that meet hotel's revenue targets. -Clearly communicate policies, procedures and services offered by the hotel with clients/customers. -Maintain thorough and complete product knowledge of hotel property and in-depth understanding of comp set's Features/Advantages/Benefits. -Work with ADOS to create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved. -Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined. -Cross sell all revenue centers of resort including, but not limited to Spa, Venue Rentals, A/V partner, and others. -Creating and tracking sales account activity in Hyatt's proprietary Envision software. -Preparing and presenting effective sales calls, in person and virtual site inspections and proposal presentations. -Maintaining well organized customer documentation and reports in Hyatt systems. -Working as a team member with the sales and catering staff and in close contact with other support staff, including facilitating proper turnover of customers to Planning Managers while meeting or exceeding client/customer expectations. -Prioritize tasks and independently manage workflow based on appropriate needs and demands and the department's policy and procedures. -Manage work schedule to strategically be on-site during critical event times (site visits, customer greetings, hosted FAM events, etc.), as needed. -Reconcile expense reports with Hyatt's proprietary software. -Attend Sales/ Hotel team meetings, Sales/ Marketing meetings as requested. -Additional duties as determined by Director of Sales and Marketing. The budgeted Salary for this position is $56,200-$75,000. Actual pay will be commensurate with experience.
Heritage Hotels & Resorts Corporate Office
Taos, New Mexico
Description: Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies! Full-time salaried Position range starting at $50k annual with benefits. Located in Taos, NM. Working out of our El Monte Sagrado. We offer flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of the restaurants in our portfolio across the state of New Mexico! Position Purpose: The convention services manager acts as a liaison between the customer and hotel sales person. The manager will directly serve on site for customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space and billing processes. The convention services manager will play an important role in the achievement of re-booking any group business for future dates while demonstrating effective upsell skills to obtain maximum profit. This position is an essential support of the corporate office with responsibility for the sale and successful execution of each event within the hotel. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: • Maintain high level of positive and professional open communication approach with employees, coworkers, and guests. • Exceeds guests' expectations by creating and delivering a memorable experience from start to finish. • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests. • Completes detailed banquet event orders in order to clearly illustrate critical details required and give operational departments the ability to provide high-quality service. • Works closely with guests and tailor each event to the specific needs. • Designs menus with the appropriate food & wine pairing and customizes each event to client's specifications. • Understands current market trends. • Thinks creatively in presentations design, culinary skills and developing inspiration for the client. • Conducts property site tours with historical knowledge of location and significance of the building. • Desires to serve guests and provide an outstanding product with exceptional service. • Possesses superior customer service and employee-relation skills. • Attends weekly meetings client/internal. • Ensures food service quality and function standards. • Oversee the coordination of the Delphi Function Diary. • Performs any other related duties as requested by Director of Sales & Marketing. • Other duties as assigned consistent with the functions of this position as needed at any of the properties. . Requirements: Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus. Highschool diploma or equivalent. Strong knowledge of Delfi ideal and MS Office required. High level attention to detail required. Excellent verbal and written communication and ability to multitask. Ability and willingness to work flexible hours including weekends, holidays and late nights. Must be able to lift/push/reach for/carry 20+ pounds occasionally. Inspiring Our Communities, & Celebrating Local Artisans. Full job description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI
09/25/2021
Full time
Description: Come seize your opportunity to have fun and grow with one of New Mexico's largest minority-owned companies! Full-time salaried Position range starting at $50k annual with benefits. Located in Taos, NM. Working out of our El Monte Sagrado. We offer flexible work schedules and benefits that are unmatched in the industry including generous discounts on hotel room rates and food at all of the restaurants in our portfolio across the state of New Mexico! Position Purpose: The convention services manager acts as a liaison between the customer and hotel sales person. The manager will directly serve on site for customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space and billing processes. The convention services manager will play an important role in the achievement of re-booking any group business for future dates while demonstrating effective upsell skills to obtain maximum profit. This position is an essential support of the corporate office with responsibility for the sale and successful execution of each event within the hotel. Supervisory Responsibilities: None Essential Duties and Functions/Responsibilities/Tasks: • Maintain high level of positive and professional open communication approach with employees, coworkers, and guests. • Exceeds guests' expectations by creating and delivering a memorable experience from start to finish. • Possesses excellent teamwork and communication skills, as both are necessary to maintain a well-orchestrated operation that resonates with guests. • Completes detailed banquet event orders in order to clearly illustrate critical details required and give operational departments the ability to provide high-quality service. • Works closely with guests and tailor each event to the specific needs. • Designs menus with the appropriate food & wine pairing and customizes each event to client's specifications. • Understands current market trends. • Thinks creatively in presentations design, culinary skills and developing inspiration for the client. • Conducts property site tours with historical knowledge of location and significance of the building. • Desires to serve guests and provide an outstanding product with exceptional service. • Possesses superior customer service and employee-relation skills. • Attends weekly meetings client/internal. • Ensures food service quality and function standards. • Oversee the coordination of the Delphi Function Diary. • Performs any other related duties as requested by Director of Sales & Marketing. • Other duties as assigned consistent with the functions of this position as needed at any of the properties. . Requirements: Minimum of 2 year or equivalent combination of education and experience; in catering or catering sales in hospitality experience preferred. Convention Service experience a plus. Highschool diploma or equivalent. Strong knowledge of Delfi ideal and MS Office required. High level attention to detail required. Excellent verbal and written communication and ability to multitask. Ability and willingness to work flexible hours including weekends, holidays and late nights. Must be able to lift/push/reach for/carry 20+ pounds occasionally. Inspiring Our Communities, & Celebrating Local Artisans. Full job description provided at interview / upon hire. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. PI
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.
09/23/2021
Full time
Job Overview Are you looking to work with the best in the industry to enhance your hospitality career? As a Service Assistant at Red Lobster , your hard work helps the restaurant run smoothly, for both the Front of House team and our guests. Your primary responsibilities will include pre-bussing tables, delivering biscuits, salads and beverages, providing refills, stocking service stations and assisting Servers in exceeding guest needs. Your responsibilities will also include greeting our guests with friendly conversations, seating our guests appropriately, checking a wait list, managing a floor chart and participating in guest service. Fulfilling guest requests in a timely manner is one way your role will represent the Red Lobster hospitality we pride ourselves on. What You Need to Succeed ? Skills to Make the Grade - Multi-tasking, teamwork, communication, and organization skills ? Take Pride in Your Restaurant - Connect with guests and Be proactive in finding ways to help the guest and Front of House team ?Job Qualifications - Must be at least 16 years of age ? Desire to Help At our Busiest - This may include working nights, weekends, and holidays ? Perform the Physical Demands - Remain on your feet for several hours at a time, lift and carry up to 30 pounds, frequent bending, kneeling, stooping, reaching and light sweeping 1 BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve . The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard . We are a global pioneer and an industry leader in Seafood Sustainability . With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration . Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family . Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2015 List of America's Best Employers) A restaurant that is loved . Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. 1 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the General Manager, Director of Operations, Vice President of Operations or Employee Relations if you need to discuss a reasonable accommodation.