Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona , features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings. The Madrona is a historic showpiece that celebrates art and design and will offer guests highly personalized stays with a residential spirit as part of the reopening early 2022. " The Madrona is one of those rare places that invites in the extraordinary each day." We are now interviewing for a Front Desk Supervisor to join our team! OUR BENEFITS INCLUDE: Family Medical, Dental,Vision & Life Insurance - Medical & Dependent Care Flexible Spending or Health Savings Account - 401k - Employee Assistance Program - Employee Discounts to Dine & Stay - Anniversary Rewards - Complimentary Shift Meals - Paid Time Off - Flexible Schedule - Community Involvement & Social Responsibility As an active member of the Management team, the Front Desk Supervisor has responsibility for supervising and overseeing the effectiveness of the Front Office guest relations as it relates to operations at the hotel. Responsible for the general oversight and support of the hotel operations with a focus on the Front Office to ensure a high level of personalized service is delivered to guests at all times. Supports hotel operations as needed. REQUIRED COMPETENCIES: - Drive and Initiative - Excellent verbal and written communication skills - Positive attitude - Outstanding interpersonal abilities - Service & Customer Focus - Ability to build strong relationships with key departmental heads, interact and influence others at all levels of the organization. - Team player - High level of attention to detail - Outstanding planning, prioritizing and goal setting abilities - Excellent problem solving and analytical abilities - Knowledge of basic arithmetic - Excellent technical/computer skills including Microsoft Office Suite & Opera MINIMUM QUALIFICATIONS: - Bachelor's degree in Hospitality Management or related field preferred. - 3-5 years previous Front Office leadership experience, with progressive leadership experience in Rooms operations. Mosaic operates a portfolio of individually branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico. Mosaic Hotels have carved a niche by creating environments that are an authentic part of their locales and by offering an extraordinary level of guest services.
02/16/2022
Full time
Situated just one mile from Healdsburg town square, nestled within the acres of lush, layered grounds, The Madrona , features 22 charming guest rooms, suites and a lively Michelin star restaurant set across six main buildings. The Madrona is a historic showpiece that celebrates art and design and will offer guests highly personalized stays with a residential spirit as part of the reopening early 2022. " The Madrona is one of those rare places that invites in the extraordinary each day." We are now interviewing for a Front Desk Supervisor to join our team! OUR BENEFITS INCLUDE: Family Medical, Dental,Vision & Life Insurance - Medical & Dependent Care Flexible Spending or Health Savings Account - 401k - Employee Assistance Program - Employee Discounts to Dine & Stay - Anniversary Rewards - Complimentary Shift Meals - Paid Time Off - Flexible Schedule - Community Involvement & Social Responsibility As an active member of the Management team, the Front Desk Supervisor has responsibility for supervising and overseeing the effectiveness of the Front Office guest relations as it relates to operations at the hotel. Responsible for the general oversight and support of the hotel operations with a focus on the Front Office to ensure a high level of personalized service is delivered to guests at all times. Supports hotel operations as needed. REQUIRED COMPETENCIES: - Drive and Initiative - Excellent verbal and written communication skills - Positive attitude - Outstanding interpersonal abilities - Service & Customer Focus - Ability to build strong relationships with key departmental heads, interact and influence others at all levels of the organization. - Team player - High level of attention to detail - Outstanding planning, prioritizing and goal setting abilities - Excellent problem solving and analytical abilities - Knowledge of basic arithmetic - Excellent technical/computer skills including Microsoft Office Suite & Opera MINIMUM QUALIFICATIONS: - Bachelor's degree in Hospitality Management or related field preferred. - 3-5 years previous Front Office leadership experience, with progressive leadership experience in Rooms operations. Mosaic operates a portfolio of individually branded, high-end hotels in exceptional destinations throughout the West Coast and Mexico. Mosaic Hotels have carved a niche by creating environments that are an authentic part of their locales and by offering an extraordinary level of guest services.
Here at Nemacolin Woodlands Resort, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL FUNCTIONS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior reception experience required. Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS: Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount. Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount. 84 Lumber - 17 % (associate must pay to haul). recblid d4lxbvvo9mzeh1y05bhxy1dnvzcxry
11/10/2021
Full time
Here at Nemacolin Woodlands Resort, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL FUNCTIONS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior reception experience required. Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS: Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount. Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount. 84 Lumber - 17 % (associate must pay to haul). recblid d4lxbvvo9mzeh1y05bhxy1dnvzcxry
Here at Nemacolin, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL TASKS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior customer service experience required Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS : Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. *Nemacolin requires all Associates to be vaccinated against COVID-19* WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount 84 Lumber - 17 % (associate must pay to haul). recblid nihh8bwtdt5a8wtbdpgiiehowhmtak
11/10/2021
Full time
Here at Nemacolin, our associates know to Expect the Unexpected You have just come across the career opportunity where entertainment and excitement ARE the job description. Were looking for individuals who are committed to making an experience memorable, all while having fun and relishing in the incredible atmosphere of our Resort. Candidates must have the ability to perform all desk attendant functions including reservations and checking guests in and out. Prior desk experience and/or basic computer skills preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Schedule includes day, evening, weekends and holidays. ESSENTIAL TASKS: Welcome guests to the Wooflands! Facilitate daily activities, group programs, opening and closing procedures Administrative tasks such as filing, data entry, etc. Provide guests with Lodging, Daycare, Grooming and Training information. Ensure that pets have required vaccines. Communicate with Vet Clinic for lodging pet appointments. Collect daily stats and complete cash handling / bank operations Determine guest status and inform service provider of their arrival. Handle all calls promptly and courteously, providing accurate information. Post all charges following Accounting procedures. Run closing reports and balance bank at end of shift. Sell retail products and assist in monthly inventory. Assist in reaching budget/sales goals through upgrading or upselling services. Maintain accurate status of each guest in-house. Inform supervisor of any front desk problems or questions. Insure that guests are billed correctly. Follow through with gift certificate, and special promotion redemption. Collect payment on all services and post to the correct account and service. Audit daily accounting activities. Book all grooming and daycare appointments. Keep Front Desk organized and neat at all times. Review and keep up-to-date on all department and resort memos. Keep Lobby area clean and tidy. Deliver messages as required. Schedule includes day, evening, weekends, and holidays QUALIFICATIONS: Candidates must have the ability to perform all front desk functions including reservations for pet stays, as well as, for grooming appointments and checking pets in and out. Must be able to deliver quality customer service to our guests by possessing these qualities: leadership, enthusiasm, determination, willingness to learn, genuine interest in the Pet Care profession. Prior customer service experience required Sales experience preferred. Appropriate phone etiquette required. Prior knowledge of pet breeds and experience with pet grooming requirements preferred. Must be a team player, possess excellent customer service skills, good math skills, and have the ability to work in a fast pace environment. Candidate must be able to speak English. PHYSICAL REQUIREMENTS : Candidate must have high energy level In good physical condition. Must be able to sit or stand for long hours Must be able to lift 40 lbs. Candidate must be able to speak English. *Nemacolin requires all Associates to be vaccinated against COVID-19* WHY WORK FOR NEMACOLIN? Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rockboth recipients of the Forbes Travel Guide 2020 Awardsto the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization. An attractive 401(k) plan Paid vacation, holidays, and personal hours Family medical, dental and vision insurance Long-term & short-term disability insurance Employee assistance program Educational assistance Local and resort discounts On-site uniform and dry-cleaning services Discounted meals during breaks in the associate break areas Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs: Opportunities for advancement At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way. AWARDS & ACCOLADES Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Cond Nast Traveler, and Golf Digest, just to name a few. ASSOCIATE REFERRAL PROGRAM Year-Round Referral Incentive - Receive a reward of $125.00 when you refer a new applicant who is hired and is employed for a minimum of 30 days! Receive a second reward of $125.00 when the referred associate continues their employment for a total of 90 days! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)! ASSOCIATE DISCOUNTS Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Companys XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount 84 Lumber - 17 % (associate must pay to haul). recblid nihh8bwtdt5a8wtbdpgiiehowhmtak
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
09/22/2021
Full time
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
09/22/2021
Full time
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
09/18/2021
Full time
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Description: Job Summary: The Front Desk Associate is an hourly non-exempt position and reports directly to the department supervisor. This position is responsible for the overall check-in and check-out experience of the hotel guests. Typical work hours are between 7am and 11pm, Sunday through Saturday. Benefits: Medical, company paid Dental and Vision, Voluntary, paid Leave and Holidays, Travel Discount - SiEssential Functions: Aligns with the policies, procedures and standards of the Cherry Cove Group, hotel brand and franchise Greets customers immediately with a professional, friendly and sincere welcome, using a positive and articulate speaking voice Demonstrates a commitment to guest service by proactively responding to guest needs and delivering excellent customer service Actively listens to customer requests and responds professionally and appropriately ensures prompt resolution of pricing conflicts, stay inconveniences, etc. Provides welcome packet containing room key, tokens of appreciation, gifts, etc. to guests Responds to e-mail requests in a timely and professional manner Completes all aspect of front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities, and computer systems Retrieves and delivers mail, packages, and facsimiles in a timely manner For Select Service hotels, assists with preparation and serving of breakfast Responsible for the overall sanitation of hotel front desk and lobby area as assigned Other duties as assigned Safety and Security: Coordinates with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations Recognizes, reports, and corrects conditions which may create security and safety hazards Understands and adheres to policies and procedures for the hotel's key control and lost and found systems Participates in on-going safety training Wears appropriate personal protective wear as necessary while working . Requirements: Required Knowledge, Skills, and Abilities: Ability to consistently provide excellent customer service Ability to exercise good judgment Ability to read, listen, and communicate effectively in English Ability to multitask Proficient in computer and electronic technology Ability to complete Brand required training within Brand specified timeframe Ability to obtain CPR Certification Ability to use basic math and provide proper cash back to customers Education and Experience: High school diploma/GED Prior experience in customer service, preferred Physical and Environmental Conditions: Must be able to stand and walk for long periods of time, and be able to bend at the waist and stretch above the head Due to the nature of the position, you can expect to standup the majority of the time. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Use of safe work place practices is required. This document only provides a general description of the position. It is neither intended nor represented as providing a fixed and/or complete list of its duties, skills, efforts, responsibilities or working conditions. Management has the right at any time to change these duties or description herein. The Cherry Cove Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Pursuant to the Americans with Disabilities Act (ADA), the Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 and 504 of the Rehabilitation Act of 1973, The Cherry Cove Group will not discriminate against any employee or applicant for employment because of a physical or mental impairment with regard to any position or program for which that person is qualified. PI
09/17/2021
Full time
Description: Job Summary: The Front Desk Associate is an hourly non-exempt position and reports directly to the department supervisor. This position is responsible for the overall check-in and check-out experience of the hotel guests. Typical work hours are between 7am and 11pm, Sunday through Saturday. Benefits: Medical, company paid Dental and Vision, Voluntary, paid Leave and Holidays, Travel Discount - SiEssential Functions: Aligns with the policies, procedures and standards of the Cherry Cove Group, hotel brand and franchise Greets customers immediately with a professional, friendly and sincere welcome, using a positive and articulate speaking voice Demonstrates a commitment to guest service by proactively responding to guest needs and delivering excellent customer service Actively listens to customer requests and responds professionally and appropriately ensures prompt resolution of pricing conflicts, stay inconveniences, etc. Provides welcome packet containing room key, tokens of appreciation, gifts, etc. to guests Responds to e-mail requests in a timely and professional manner Completes all aspect of front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities, and computer systems Retrieves and delivers mail, packages, and facsimiles in a timely manner For Select Service hotels, assists with preparation and serving of breakfast Responsible for the overall sanitation of hotel front desk and lobby area as assigned Other duties as assigned Safety and Security: Coordinates with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations Recognizes, reports, and corrects conditions which may create security and safety hazards Understands and adheres to policies and procedures for the hotel's key control and lost and found systems Participates in on-going safety training Wears appropriate personal protective wear as necessary while working . Requirements: Required Knowledge, Skills, and Abilities: Ability to consistently provide excellent customer service Ability to exercise good judgment Ability to read, listen, and communicate effectively in English Ability to multitask Proficient in computer and electronic technology Ability to complete Brand required training within Brand specified timeframe Ability to obtain CPR Certification Ability to use basic math and provide proper cash back to customers Education and Experience: High school diploma/GED Prior experience in customer service, preferred Physical and Environmental Conditions: Must be able to stand and walk for long periods of time, and be able to bend at the waist and stretch above the head Due to the nature of the position, you can expect to standup the majority of the time. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Use of safe work place practices is required. This document only provides a general description of the position. It is neither intended nor represented as providing a fixed and/or complete list of its duties, skills, efforts, responsibilities or working conditions. Management has the right at any time to change these duties or description herein. The Cherry Cove Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Pursuant to the Americans with Disabilities Act (ADA), the Amendments Act of 2008 (ADAAA), Titles I and II of the ADA of 1990, and Sections 503 and 504 of the Rehabilitation Act of 1973, The Cherry Cove Group will not discriminate against any employee or applicant for employment because of a physical or mental impairment with regard to any position or program for which that person is qualified. PI
Overview You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel! The Sheraton Denver West hotel is looking for an organized, dedicated, and passionate candidate to fill our Guest Service Agent position. The primary functions of the Guest Service Agent are to greet and register guests, and to provide personalized and empathetic service to meet Pyramid Hotel Group's excellent standards of service. Guest Service Agents are responsible for assuring that every guest has an Awesome, memorable stay by assisting with a wide array of requests, needs, and questions. Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members! Essential Responsibilities - Greet guests with a friendly and sincere welcome. Actively listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. - Promptly answer the telephone (with a smile!) using positive and clear English communication. Input messages into the computer. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Take ownership of guest's challenges and follow through to ensure guest satisfaction. - Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Close guest accounts at time of check out and ensure guest satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during heavy hotel activity, and resolve complications such as location changes or credit issues. - Perform other supportive functions determined by the supervisor based upon the particular requirements of the hotel, always striving for excellent in service to our guests, and to each other. Minimum Experience and Qualifications - Ability to effectively deal with internal and external customers - Excellent verbal and written communication skills - Keen attention to detail - Computer skills, with knowledge of computer programs - Ability to accurately input information using a computer system - Basic mathematical skills - Ability to stand for lengthy periods of time, to move throughout hotel, to lift up to 20 pounds safely, and to continuously perform essential job functions Preferred Experience and Qualifications - Previous hotel front desk experience or other customer service experience - A desire to learn and to grow! Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to: - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match Starting Pay: $15.50/hour The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment. PI
08/30/2021
Full time
Overview You are invited to join the passionate hospitality Team at the Sheraton Denver West hotel, managed by Pyramid Hotel Group. Pyramid Hotel Group is committed to being the best, most desirable employer in the industry. To achieve this goal, we recognize the importance of providing respect, support and rewards to ALL of our employees. We seek motivated and enthusiastic Team players who believe in these same values to join us at the Sheraton Denver West hotel! The Sheraton Denver West hotel is looking for an organized, dedicated, and passionate candidate to fill our Guest Service Agent position. The primary functions of the Guest Service Agent are to greet and register guests, and to provide personalized and empathetic service to meet Pyramid Hotel Group's excellent standards of service. Guest Service Agents are responsible for assuring that every guest has an Awesome, memorable stay by assisting with a wide array of requests, needs, and questions. Being a part of the Sheraton Denver West family means striving for your personal best, every day. Expand your potential and build your resume by working with a dynamic team, guaranteed to help you advance your skills and knowledge. Being a part of hospitality means building exciting new relationships, and at Sheraton Denver West, our core values represent our commitment to warm connections with our community, with our guests, and most importantly with every one of our Team Members! Essential Responsibilities - Greet guests with a friendly and sincere welcome. Actively listen to understand requests, respond with appropriate action, and provide accurate information such as outlet hours and local attractions. - Promptly answer the telephone (with a smile!) using positive and clear English communication. Input messages into the computer. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Take ownership of guest's challenges and follow through to ensure guest satisfaction. - Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Close guest accounts at time of check out and ensure guest satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during heavy hotel activity, and resolve complications such as location changes or credit issues. - Perform other supportive functions determined by the supervisor based upon the particular requirements of the hotel, always striving for excellent in service to our guests, and to each other. Minimum Experience and Qualifications - Ability to effectively deal with internal and external customers - Excellent verbal and written communication skills - Keen attention to detail - Computer skills, with knowledge of computer programs - Ability to accurately input information using a computer system - Basic mathematical skills - Ability to stand for lengthy periods of time, to move throughout hotel, to lift up to 20 pounds safely, and to continuously perform essential job functions Preferred Experience and Qualifications - Previous hotel front desk experience or other customer service experience - A desire to learn and to grow! Benefits and Pay We believe our employees are our most valuable resource. Benefits offered by the company include, but may not be limited to: - Competitive Pay - Free parking - Opportunities for advancing skills and knowledge through continuous training and development - Associate discounts at Marriott Properties worldwide - Medical, Vision, Dental & Life Insurance - Sick-time and paid holidays - 401K with Company match Starting Pay: $15.50/hour The Sheraton Denver West Hotel is an Equal Opportunity Employer committed to a diverse and inclusive work environment. PI
Administrative Assistant / Office Assistant As an Administrative Assistant, you will perform a variety of administrative clerical office functions. You will be responsible for composing memos, transcribing notes, and researching and creating presentations. Other responsibilities of the Office Assistant role include: Scheduling and managing calendars Answering phone calls and relaying messages Providing information and customer service Taking dictation and filing paperwork Generating reports using various MS Office applications Providing support for multiple projects Preparing and monitoring invoices and expense reports Job Requirements: In the Administrative Assistant role, you must be an excellent communicator with outstanding customer service skills. We are seeking a dedicated individual with strong organizational skills and multi-tasking abilities. Additional requirements for the Office Assistant will include: High school diploma or equivalent certification Bachelor's degree or equivalent combination of training and experience, a plus At least 2 years of experience in a similar clerical office role Intermediate to advanced computer skills Skills on the MS Office suite (Excel, PowerPoint, and Word) Ability to type at least 45 wpm Benefits PrideStaff wants you to succeed! We offer the support you need along the way! Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our Recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our Field Associates that provides peace of mind as you live and work. Benefits package includes: Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay Keywords: Administrative, admin, typing, data entry, receptionist, secretarial, clerical, clerk, assistant, data-entry, front desk, front-desk, secretary
01/31/2021
Full time
Administrative Assistant / Office Assistant As an Administrative Assistant, you will perform a variety of administrative clerical office functions. You will be responsible for composing memos, transcribing notes, and researching and creating presentations. Other responsibilities of the Office Assistant role include: Scheduling and managing calendars Answering phone calls and relaying messages Providing information and customer service Taking dictation and filing paperwork Generating reports using various MS Office applications Providing support for multiple projects Preparing and monitoring invoices and expense reports Job Requirements: In the Administrative Assistant role, you must be an excellent communicator with outstanding customer service skills. We are seeking a dedicated individual with strong organizational skills and multi-tasking abilities. Additional requirements for the Office Assistant will include: High school diploma or equivalent certification Bachelor's degree or equivalent combination of training and experience, a plus At least 2 years of experience in a similar clerical office role Intermediate to advanced computer skills Skills on the MS Office suite (Excel, PowerPoint, and Word) Ability to type at least 45 wpm Benefits PrideStaff wants you to succeed! We offer the support you need along the way! Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our Recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our Field Associates that provides peace of mind as you live and work. Benefits package includes: Medical, Rx, and Wellness Benefits Dental and Vision Plan Options Short-term Disability 401(k) Retirement Plan Holiday Pay Keywords: Administrative, admin, typing, data entry, receptionist, secretarial, clerical, clerk, assistant, data-entry, front desk, front-desk, secretary
AAA (The Auto Club Group)
Hendersonville, Tennessee
Job Description Membership Representative I - The Auto Club Group What you will do: The Auto Club Group is seeking prospective Member Representative I's who can promote ACG product and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members. In this position, you will have the opportunity to: Provide support services to members including greeting, servicing and selling travel and membership products (car, hotel, basic tour packages, etc.), generating leads, updating members on travel and insurance specials and providing travel information including triptiks, tour books, maps, etc. Respond to customer inquiries and refers to senior staff or agent when appropriate. Provide cashiering services to members including taking insurance payments (installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. Receive and resolves member/customer complaints and seeks assistance from management in complaint resolution when appropriate. rovide administrative support to the travel and/or insurance sales staff during peak periods. With our powerful brand and the mentoring we offer, you will find your position as a Member Representative I can lead to a rewarding career at our growing organization. How you will benefit: Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement Qualifications We're looking for candidates who: Education: High School Diploma or equivalent Successful completion of Customer Service, Club, Travel and Payment Processing training within 6 months of hire May be required to attain and maintain state membership licenses as appropriate by department Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Word software application Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Knowledge of: Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Ability to learn the following: Promoting the sales of insurance, travel, club and membership products and services Office cash procedures as they relate to membership, travel and insurance payments; on-line cash register operating procedures and payments for Auto Club Group (ACG) products and PPS. Balancing and daily remittance procedures. Technology related to travel (e.g. Focal Point, View Point, ITT, AXIS, etc.), insurance sales (i.e. POS, IMS, IPM) and membership systems Excel software application Conduct outbound promotional calls for insurance and/or travel What it's like to work for us: We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable. All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger. Who we are: The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast. The Auto Club Group has established four long-term enterprise goals: Long-term, sustainable, profitable growth AAA Membership growth and renewal Operational excellence Become the "flagship club" of the AAA Federation Important Note: The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements. The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
01/30/2021
Full time
Job Description Membership Representative I - The Auto Club Group What you will do: The Auto Club Group is seeking prospective Member Representative I's who can promote ACG product and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members. In this position, you will have the opportunity to: Provide support services to members including greeting, servicing and selling travel and membership products (car, hotel, basic tour packages, etc.), generating leads, updating members on travel and insurance specials and providing travel information including triptiks, tour books, maps, etc. Respond to customer inquiries and refers to senior staff or agent when appropriate. Provide cashiering services to members including taking insurance payments (installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer. Receive and resolves member/customer complaints and seeks assistance from management in complaint resolution when appropriate. rovide administrative support to the travel and/or insurance sales staff during peak periods. With our powerful brand and the mentoring we offer, you will find your position as a Member Representative I can lead to a rewarding career at our growing organization. How you will benefit: Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match Medical Dental Vision PTO Paid Holidays Tuition Reimbursement Qualifications We're looking for candidates who: Education: High School Diploma or equivalent Successful completion of Customer Service, Club, Travel and Payment Processing training within 6 months of hire May be required to attain and maintain state membership licenses as appropriate by department Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Word software application Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Knowledge of: Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Ability to learn the following: Promoting the sales of insurance, travel, club and membership products and services Office cash procedures as they relate to membership, travel and insurance payments; on-line cash register operating procedures and payments for Auto Club Group (ACG) products and PPS. Balancing and daily remittance procedures. Technology related to travel (e.g. Focal Point, View Point, ITT, AXIS, etc.), insurance sales (i.e. POS, IMS, IPM) and membership systems Excel software application Conduct outbound promotional calls for insurance and/or travel What it's like to work for us: We serve our members by making their satisfaction our highest priority. We do what's right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable. All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger. Who we are: The Auto Club Group helps AAA Members enjoy life's journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast. The Auto Club Group has established four long-term enterprise goals: Long-term, sustainable, profitable growth AAA Membership growth and renewal Operational excellence Become the "flagship club" of the AAA Federation Important Note: The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements. The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
The ideal candidate to apply is an individual passionate about service and driven by growth: Additionally, s/he must enjoy working in a fast-paced, demanding-yet exciting environment. Read on for more details about this exciting opportunity! * The Day-to-Day Welcome and/or acknowledge each guest with a warm smile, maintained eye-contact, and friendly appropriate greeting; Check-in/out guests daily with the strictest adherence to PCI/PII compliance, in a professional, positive, and timely manner; Suggestively recommend and upsell opportunities during interactions with guests; Ensure each guest is introduced to Marriott Bonvoy loyalty program and account number are on-file (for current members); Communicate changes that affect other departments immediately (i.e. Sales, Food & Beverage, Housekeeping, Engineering); Supply guests--and residents--with accurate information about the property, its amenities, hours of operation, and of local area attractions; Maintain an organized, well-stocked work-station--always ensuring that the incoming shift is set-up for success. Supervisory Responsibilities: n/a Needed to be successful in this position: Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest; An uncanny attention to details: No guest detail should be overlooked or taken for granted; The ultimate team-player! QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE : Prior experience preferred. A high school diploma or equivalent required. LANGUAGE SKILLS : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS : While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance: Our Benefits (applies to Full-time Associates ONLY) Competitive Pay; Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental; 401K Retirement Program with company contribution - FREE MONEY! Discounted hotel room night program (Concord, & Marriott); Group Life Insurance equal to your annual salary; Voluntary Short- and Long-Term Disability programs; Verizon Wireless discount - save up to 18% off your billing a month with our partnership with Verizon. Concord Hospitality earned the recognition of Gr eat Place to Work ® as well as recent acknowledgement of Great Places to Work for millennials, and for women! Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment. * Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands Education Preferred Associates or better in Hospitality and Resort Management or related field Skills Required Analytical Behaviors Required Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Job Requirements: See job description
01/28/2021
Full time
The ideal candidate to apply is an individual passionate about service and driven by growth: Additionally, s/he must enjoy working in a fast-paced, demanding-yet exciting environment. Read on for more details about this exciting opportunity! * The Day-to-Day Welcome and/or acknowledge each guest with a warm smile, maintained eye-contact, and friendly appropriate greeting; Check-in/out guests daily with the strictest adherence to PCI/PII compliance, in a professional, positive, and timely manner; Suggestively recommend and upsell opportunities during interactions with guests; Ensure each guest is introduced to Marriott Bonvoy loyalty program and account number are on-file (for current members); Communicate changes that affect other departments immediately (i.e. Sales, Food & Beverage, Housekeeping, Engineering); Supply guests--and residents--with accurate information about the property, its amenities, hours of operation, and of local area attractions; Maintain an organized, well-stocked work-station--always ensuring that the incoming shift is set-up for success. Supervisory Responsibilities: n/a Needed to be successful in this position: Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest; An uncanny attention to details: No guest detail should be overlooked or taken for granted; The ultimate team-player! QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE : Prior experience preferred. A high school diploma or equivalent required. LANGUAGE SKILLS : Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS : While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance: Our Benefits (applies to Full-time Associates ONLY) Competitive Pay; Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental; 401K Retirement Program with company contribution - FREE MONEY! Discounted hotel room night program (Concord, & Marriott); Group Life Insurance equal to your annual salary; Voluntary Short- and Long-Term Disability programs; Verizon Wireless discount - save up to 18% off your billing a month with our partnership with Verizon. Concord Hospitality earned the recognition of Gr eat Place to Work ® as well as recent acknowledgement of Great Places to Work for millennials, and for women! Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment. * Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands Education Preferred Associates or better in Hospitality and Resort Management or related field Skills Required Analytical Behaviors Required Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Job Requirements: See job description
The Oaklander Hotel Now Hiring: Front Desk Clerk / Experience Ambassador We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Job Requirements: See job description
01/28/2021
Full time
The Oaklander Hotel Now Hiring: Front Desk Clerk / Experience Ambassador We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Job Requirements: See job description
The Oaklander Hotel Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace Job Requirements: See job description
01/28/2021
Full time
The Oaklander Hotel Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace Job Requirements: See job description
Recreation Assistant I City of Westminster Recreation and Parks Department Primary job functions are providing services to the Recreation and Parks patrons and Family Center members, including but not limited to: providing care for children in the child supervision area while parents are using the Family Center gym; providing fitness instruction to members with questions; spotting and supervising use of equipment; providing care and cleaning of equipment; cleaning and maintaining facility. Other responsibilities include operation of front desk to perform computer entry, accept payments, and process membership applications. Candidate must be willing to work evenings & weekends. High school diploma or G.E.D. and minimum 6 months experience in fitness facility or equivalent combination of training and experience; General knowledge of fitness concepts preferred; First Aid and CPR certified preferred, but training can be provided. $12.56/hour; 40 hours/week. Excellent benefits including health, dental, vision, life insurance and pension plan. Questions? Call . The City will accept completed applications for this position until 4:30 p.m., January 27, 2021. EOE recblid l9myvee4ybhstmkh4c15qerf9m7evo
01/27/2021
Full time
Recreation Assistant I City of Westminster Recreation and Parks Department Primary job functions are providing services to the Recreation and Parks patrons and Family Center members, including but not limited to: providing care for children in the child supervision area while parents are using the Family Center gym; providing fitness instruction to members with questions; spotting and supervising use of equipment; providing care and cleaning of equipment; cleaning and maintaining facility. Other responsibilities include operation of front desk to perform computer entry, accept payments, and process membership applications. Candidate must be willing to work evenings & weekends. High school diploma or G.E.D. and minimum 6 months experience in fitness facility or equivalent combination of training and experience; General knowledge of fitness concepts preferred; First Aid and CPR certified preferred, but training can be provided. $12.56/hour; 40 hours/week. Excellent benefits including health, dental, vision, life insurance and pension plan. Questions? Call . The City will accept completed applications for this position until 4:30 p.m., January 27, 2021. EOE recblid l9myvee4ybhstmkh4c15qerf9m7evo
The Oaklander Hotel Now Hiring: Front Desk Clerk / Experience Ambassador We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
01/26/2021
Full time
The Oaklander Hotel Now Hiring: Front Desk Clerk / Experience Ambassador We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
The Oaklander Hotel Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace
01/26/2021
Full time
The Oaklander Hotel Now Hiring: Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Provide the highest quality of service to the customer at all times. Check guests in and out efficiently and in a friendly manner. Handle guest mail and messages per established procedures. Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. Take reservation requests efficiently. Answer switchboard in accordance with standards of proper telephone etiquette. Block rooms and handles special requests. Monitor room availability and offer AGM and GM assistance in yield management and restrictions. Handle safe deposits by guests per established procedures. Keep lobby and desk area clean and presentable. Have a thorough knowledge of emergency and security procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace
Front Desk/Bartender We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
01/24/2021
Full time
Front Desk/Bartender We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
01/24/2021
Full time
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Job ID: 255079 Preferred Materials - Asphalt Division, part of Oldcastle Materials South Division of Companies, is the leader in production of high-quality hot mix and warm mix asphalt, and, with a team of skilled contracting professionals, Preferred Materials - Asphalt Division also offers design-build and conventional-bid-build solutions for roadway and civil construction projects. Headquartered in Tampa, Florida, and with offices throughout Florida and in Savannah, Georgia, and Hardeeville, South Carolina, Preferred Materials - Asphalt Division performs asphalt paving, grading, and related roadway services. Our employees make Preferred Materials - Asphalt Division a great place to work. We promote a strong safety culture, where employees take responsibility for their own safety. Job Summary We are currently seeking a Receptionist / Administrative Assistant for our Orlando office. The individual is responsible for operating the telephone system and enthusiastically greeting all guests and assisting with administrative tasks such as filing, scanning, proofreading, process incoming and outgoing mail and overnight packages. Additional duties include supporting Human Resources, Management, and Sales, as well as assisting the Accounting department as needed. Essential Duties and Responsibilities • Answering and directing incoming calls to the appropriate individuals • Retrieve and forward messages received in the general mail box • Greet all visitors and applicants in a professional and courteous manner • Assist the customer with basic requests such as address and contact information • Monitor visitor access and maintain security awareness • Signing for packages, receiving and sorting incoming mail and distributing to the appropriate individuals and preparing outgoing mail • Maintain inventory of and order office supplies of all kinds • Maintain office equipment such as copiers and set up maintenance and repair as needed • Maintain front desk appearance and cleanliness • Assist with A/P coding, vendor lookup, data entry • Assist with other administrative duties and day-to-day tasks as needed Requirements • At least 1 year of prior receptionist or administrative experience • Excellent time management skills and the ability to muti-task • Strong computer skills, including MS Office (Outlook, Word, Excel, Powerpoint) • Strong communication skills, both oral and written • Ability to work in a team environment and provide support to staff • Ability to handle confidential information and use of discretion while performing job tasks • Ability to work independently, organize, and prioritize work assignments • Exceptional accuracy and detail oriented skills required • Customer service oriented Physical Requirements • This position is a largely sedentary; however, caution needs to be taken when lifting files, boxes, opening file cabinet drawers • To avoid injuries to hands, back and neck, proper ergonomics should be maintained while working at desk/workstation • There are occasional visits to the storage area in which case safety rules must be followed What Oldcastle Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A culture that values opportunity for growth, development, and internal promotion About Oldcastle Oldcastle has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise. Oldcastle Materials South Division is a part of Oldcastle Materials, Inc., the third-largest aggregates and ready mixed concrete producer, and the number one asphalt producer in the United States. The South Division consists of three regions: Appalachian Materials, Midsouth Materials & Preferred Materials. Companies operate in the states of Alabama, Florida, Kentucky, Mississippi, North Carolina, Tennessee, Virginia, and West Virginia, with limited operations in Georgia and South Carolina. Oldcastle is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family! Follow Oldcastle Careers on LinkedIn and WordPress (Career Blog) , Pinterest , Google+ , Instagram , Twitter , Facebook ! Oldcastle Materials, South Division is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability
01/24/2021
Full time
Job ID: 255079 Preferred Materials - Asphalt Division, part of Oldcastle Materials South Division of Companies, is the leader in production of high-quality hot mix and warm mix asphalt, and, with a team of skilled contracting professionals, Preferred Materials - Asphalt Division also offers design-build and conventional-bid-build solutions for roadway and civil construction projects. Headquartered in Tampa, Florida, and with offices throughout Florida and in Savannah, Georgia, and Hardeeville, South Carolina, Preferred Materials - Asphalt Division performs asphalt paving, grading, and related roadway services. Our employees make Preferred Materials - Asphalt Division a great place to work. We promote a strong safety culture, where employees take responsibility for their own safety. Job Summary We are currently seeking a Receptionist / Administrative Assistant for our Orlando office. The individual is responsible for operating the telephone system and enthusiastically greeting all guests and assisting with administrative tasks such as filing, scanning, proofreading, process incoming and outgoing mail and overnight packages. Additional duties include supporting Human Resources, Management, and Sales, as well as assisting the Accounting department as needed. Essential Duties and Responsibilities • Answering and directing incoming calls to the appropriate individuals • Retrieve and forward messages received in the general mail box • Greet all visitors and applicants in a professional and courteous manner • Assist the customer with basic requests such as address and contact information • Monitor visitor access and maintain security awareness • Signing for packages, receiving and sorting incoming mail and distributing to the appropriate individuals and preparing outgoing mail • Maintain inventory of and order office supplies of all kinds • Maintain office equipment such as copiers and set up maintenance and repair as needed • Maintain front desk appearance and cleanliness • Assist with A/P coding, vendor lookup, data entry • Assist with other administrative duties and day-to-day tasks as needed Requirements • At least 1 year of prior receptionist or administrative experience • Excellent time management skills and the ability to muti-task • Strong computer skills, including MS Office (Outlook, Word, Excel, Powerpoint) • Strong communication skills, both oral and written • Ability to work in a team environment and provide support to staff • Ability to handle confidential information and use of discretion while performing job tasks • Ability to work independently, organize, and prioritize work assignments • Exceptional accuracy and detail oriented skills required • Customer service oriented Physical Requirements • This position is a largely sedentary; however, caution needs to be taken when lifting files, boxes, opening file cabinet drawers • To avoid injuries to hands, back and neck, proper ergonomics should be maintained while working at desk/workstation • There are occasional visits to the storage area in which case safety rules must be followed What Oldcastle Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs A culture that values opportunity for growth, development, and internal promotion About Oldcastle Oldcastle has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the Oldcastle family. Oldcastle operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise. Oldcastle Materials South Division is a part of Oldcastle Materials, Inc., the third-largest aggregates and ready mixed concrete producer, and the number one asphalt producer in the United States. The South Division consists of three regions: Appalachian Materials, Midsouth Materials & Preferred Materials. Companies operate in the states of Alabama, Florida, Kentucky, Mississippi, North Carolina, Tennessee, Virginia, and West Virginia, with limited operations in Georgia and South Carolina. Oldcastle is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the Oldcastle family! Follow Oldcastle Careers on LinkedIn and WordPress (Career Blog) , Pinterest , Google+ , Instagram , Twitter , Facebook ! Oldcastle Materials, South Division is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
01/22/2021
Full time
Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.