An extremely busy specialty medical practice is actively seeking a FRONT OFFICE MEDICAL person to join their growing team! Previous experience in a medical environment is NOT required, as long as you have an externship in a similar role, or have answered phones and scheduled appointments in either the dental or veterinary fields. Must possess patience and be able to diffuse challenging situations. Position is a full-time, temp-to-hire position paying $13/hr. to start and requires satisfactory results of a background check. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
An extremely busy specialty medical practice is actively seeking a FRONT OFFICE MEDICAL person to join their growing team! Previous experience in a medical environment is NOT required, as long as you have an externship in a similar role, or have answered phones and scheduled appointments in either the dental or veterinary fields. Must possess patience and be able to diffuse challenging situations. Position is a full-time, temp-to-hire position paying $13/hr. to start and requires satisfactory results of a background check. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Animal Allergy Specialists is seeking a registered veterinary technician or experienced veterinary assistant . We are a multi-doctor referral practice specializing in dermatology. Our doctors and staff travel to several satellite clinics for the convenience of our clients. We strive to be the leaders in our field; we participate in drug trial studies, dermatology resident training, and studies to advance the knowledge of our field. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Knowledge, Skills and Abilities (including but not limited to): Previous experience or training/ education in a veterinary facility Must be friendly, outgoing, people oriented Excellent communication skills Must be capable of being cross-trained for front office receptionist duties, telephone and computer skills are necessary Must be a team player willing to learn new techniques, treatments, and accept change Medical Related Skills: Phlebotomy IV catheter placement Preparing and restraining animals during procedures Anesthetic induction Anesthetic monitoring Assisting in surgery Suture cutaneous and subcutaneous tissues Apply bandages and/or splints Wound care Ability to use a stethoscope and otoscope Advising pet owners on proper care, etc. Duties (including but not limited to): Demonstrate excellent relations with client/ pets in the waiting area and exam rooms Exceed the client's expectations of service Compassionate nursing care is the top priority for all patients Housekeeping/ maintenance Ability to perform a cursory examination of an animal Ability to recognize potential patient issues Clearly communicate your findings to a doctor Record keeping Fill prescription and dispense medications as prescribed by the doctor, etc. Education and Physical Requirements: College or college-equivalent education as required in becoming a Registered Veterinary Technician Dependable attendance is required Must be able to lift 40 pounds Must be willing to work long or irregular hours under pressure conditions The ability to walk, bend, stand, squat, or reach constantly during a minimum 8-hour day. We offer: Competitive wages Voluntary benefits 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required PI
09/25/2021
Full time
Animal Allergy Specialists is seeking a registered veterinary technician or experienced veterinary assistant . We are a multi-doctor referral practice specializing in dermatology. Our doctors and staff travel to several satellite clinics for the convenience of our clients. We strive to be the leaders in our field; we participate in drug trial studies, dermatology resident training, and studies to advance the knowledge of our field. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Knowledge, Skills and Abilities (including but not limited to): Previous experience or training/ education in a veterinary facility Must be friendly, outgoing, people oriented Excellent communication skills Must be capable of being cross-trained for front office receptionist duties, telephone and computer skills are necessary Must be a team player willing to learn new techniques, treatments, and accept change Medical Related Skills: Phlebotomy IV catheter placement Preparing and restraining animals during procedures Anesthetic induction Anesthetic monitoring Assisting in surgery Suture cutaneous and subcutaneous tissues Apply bandages and/or splints Wound care Ability to use a stethoscope and otoscope Advising pet owners on proper care, etc. Duties (including but not limited to): Demonstrate excellent relations with client/ pets in the waiting area and exam rooms Exceed the client's expectations of service Compassionate nursing care is the top priority for all patients Housekeeping/ maintenance Ability to perform a cursory examination of an animal Ability to recognize potential patient issues Clearly communicate your findings to a doctor Record keeping Fill prescription and dispense medications as prescribed by the doctor, etc. Education and Physical Requirements: College or college-equivalent education as required in becoming a Registered Veterinary Technician Dependable attendance is required Must be able to lift 40 pounds Must be willing to work long or irregular hours under pressure conditions The ability to walk, bend, stand, squat, or reach constantly during a minimum 8-hour day. We offer: Competitive wages Voluntary benefits 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required PI
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 0mBe7952jh
09/23/2021
Full time
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 0mBe7952jh
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on first shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 6:00 am - 3:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 8MyL6kBJVI
09/23/2021
Full time
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on first shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 6:00 am - 3:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 8MyL6kBJVI
Boston West Veterinary Emergency and Specialty located in Natick, MA, has a Full-Time opening for a highly motivated Client Care Specialist to join our team. About the Role: Our Client Care Specialists are responsible for welcoming all guests according to company standards. Our team must anticipate and address client's service needs, and communicate professionally, effectively and with empathy. Responsibilities: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding Boston West Veterinary services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times. Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately; educate clients in alternate payment options Update and maintain client/pet records and files in accordance with Boston West Veterinary legal requirements Manages pet insurance claims from initiation to completion Assist with other administrative duties such as scanning, faxing, emailing About You: Previous experience in, and passion for, delivering exemplary client service. You will embody our culture by treating every client with the utmost courtesy and attention, with a keen sensitivity to the emotional bond between clients and their pets. Excellent communication and organizational skills that highlight your ability to provide a positive, friendly, and welcoming environment at all times. Superior interpersonal skills and be able to develop and maintain positive working relationships with others. Support team members in reaching common goals. Listening and responding appropriately to the concerns of clients and team member. Demonstrate proficiency in computer skills Able work in high stress situations and exercise good judgment as needed Previous experience as a veterinary receptionist, medical secretary, or customer service representative strongly preferred. Ability to be flexible in your schedule Schedule: Current schedule will be approximately 36 hours per week This position includes night and weekend shifts All Full-Time team members are required to work weekend shifts All Full-Time team members are required to work three holidays per year About Us: Boston West Veterinary Emergency and Specialty's mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We encourage and empower our technicians to utilize their skills, have input into case management and patient care, think critically, work autonomously, further their knowledge and education, and pursue specialty certification if so desired. Benefits of Working at Boston West Veterinary Emergency and Specialty: Compensation is based on experience and skill level. VetBloom access: Race approved continuing education, training and curriculum library Health and wellness programs including access to League wellness app Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, 3 weeks accrued paid time off, and uniforms Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. OHldBsQAla
09/14/2021
Full time
Boston West Veterinary Emergency and Specialty located in Natick, MA, has a Full-Time opening for a highly motivated Client Care Specialist to join our team. About the Role: Our Client Care Specialists are responsible for welcoming all guests according to company standards. Our team must anticipate and address client's service needs, and communicate professionally, effectively and with empathy. Responsibilities: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding Boston West Veterinary services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times. Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately; educate clients in alternate payment options Update and maintain client/pet records and files in accordance with Boston West Veterinary legal requirements Manages pet insurance claims from initiation to completion Assist with other administrative duties such as scanning, faxing, emailing About You: Previous experience in, and passion for, delivering exemplary client service. You will embody our culture by treating every client with the utmost courtesy and attention, with a keen sensitivity to the emotional bond between clients and their pets. Excellent communication and organizational skills that highlight your ability to provide a positive, friendly, and welcoming environment at all times. Superior interpersonal skills and be able to develop and maintain positive working relationships with others. Support team members in reaching common goals. Listening and responding appropriately to the concerns of clients and team member. Demonstrate proficiency in computer skills Able work in high stress situations and exercise good judgment as needed Previous experience as a veterinary receptionist, medical secretary, or customer service representative strongly preferred. Ability to be flexible in your schedule Schedule: Current schedule will be approximately 36 hours per week This position includes night and weekend shifts All Full-Time team members are required to work weekend shifts All Full-Time team members are required to work three holidays per year About Us: Boston West Veterinary Emergency and Specialty's mission is to advance the veterinary profession through our leadership in medicine, education, business and promotion of the human-animal bond. We encourage and empower our technicians to utilize their skills, have input into case management and patient care, think critically, work autonomously, further their knowledge and education, and pursue specialty certification if so desired. Benefits of Working at Boston West Veterinary Emergency and Specialty: Compensation is based on experience and skill level. VetBloom access: Race approved continuing education, training and curriculum library Health and wellness programs including access to League wellness app Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, 3 weeks accrued paid time off, and uniforms Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. OHldBsQAla
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on first shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 6:00 am - 3:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 8MyL6kBJVI
09/14/2021
Full time
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on first shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 6:00 am - 3:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 8MyL6kBJVI
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 0mBe7952jh
09/14/2021
Full time
Wisconsin Veterinary Referral Center in Waukesha is looking for a full-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, will include every other weekend. About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 0mBe7952jh
Wisconsin Veterinary Referral Center in Waukesha is looking for a part-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, occasional weekends About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 V74G5VFps7
09/14/2021
Full time
Wisconsin Veterinary Referral Center in Waukesha is looking for a part-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences. Everything we do reflects this belief. We commit ourselves to acting with respect, honor and dignity toward our clients, colleagues and each other. About the Job: This role represents an exciting opportunity for the motivated, highly trained Client Care Representative that is seeking an exciting and challenging position dedicated to quality patient care. This position requires you to be self-motivated and be able to differentiate between major and minor issues as they relate to clients and patients. Candidate must be flexible to work nights, weekends and holidays and experience delivering high quality customer service is also highly desired. About the Role: The Client Care Representative will demonstrate exceptional customer service at all times to represent the organization and perform day-to-day operations of the front desk Responsibilities and duties: Welcome our clients in a friendly, helpful, and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process admissions and discharges accurately; schedule follow up appointments as necessary Process invoices and payments accurately Update and maintain client/pet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning, faxing, emailing, for example Schedule: 10:00 am - 7:00 pm, occasional weekends About You: Excellent interpersonal skills and able to develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Ability to recognize and seek guidance in all client-related cases where protocol does not apply Willing and able to provide exceptional customer service Benefits of Working at WVRC Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 V74G5VFps7
Fetch-playing, dog-walking, cat-sitting, that-spot-behind-the-ear-scratching pet people. And when it comes to pet care, no one cares more than we do. Where "all in a day's work" means "all in a day's play" with playtime pool sessions, relaxation, and making furry new friends. This is Pet Paradise. Searching for a work environment and employment perks that both you and your pet will enjoy? You have landed in Paradise. At Pet Paradise, your furry best friend will enjoy complimentary Dog Day Camp and complimentary Pet Boarding (up to thirty non-holidays per year). Your pet will feel like a VIP with discounts on Veterinary Care including vaccinations, Hill's Science Diet, veterinary products, and Wellness Plans at our locations with clinics. We also offer Pet Adoption Assistance, quarterly Fitness Reimbursement, Paid Time Off (PTO), and Paid Holidays for both part-time and full-time employees. All employees are eligible for a Performance Bonus every Quarter. Our full-time employees are eligible for medical benefits and a 401(k) Retirement Plan. Finally, we have a robust internal leadership development program (Unleashed Leadership Academy) with graduations several times a year if you want to make working with pets a career.ABOUT PET PARADISEHeadquartered in Jacksonville, FL, Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in nine states with more than 50 locations in operation or under development, Pet Paradise continues to expand in the United States. For more information about Pet Paradise visit petparadise.comFRONT DESK ASSOCIATEThe Front Desk Associate is a critical link to guest satisfaction as you drive the customer's first and last impression of Pet Paradise. This position is responsible for guest service transactions, reporting and resolving customer issues, and providing the right services for the customers' and pets' needs.Essential Functions of the Front Desk Associate include:Welcome pet parents and their pets (our 'guests') as they enter the resort while making a positive impressionOrganize and process the check-in/check-outs; coordinating suite placement and walking the guest to their suite ensuring their needs are metAnswer in-coming phone calls, listen and respond to voicemails, respond to emails- all in a timely, problem-solving mannerComplete cashier and point of sale operations; able to communicate with leaving and in-coming staff, peers, and leadershipCommunicate and follow through with pet parent and resort leadership requestsMaintain cleanliness of the entranceway and lobby including the restrooms Offer upgrades and sell additional services based on guest wants and needsResponsible for maintaining, cleaning, and supporting the cat room (per resort routines)Liaison to veterinary service team; veterinary appointment status and arrivals. Qualifications:One to two years in a customer service role (Customer Service, Call Center, Receptionist)Thrives in a fast-paced environment Detailed, but can work with a sense of urgency while providing exceptional customer serviceStrong written and verbal communication skillsEnjoys problem solving in order to provide our guests and customers with a premier experienceReliable and flexible to resort schedule needs including days, night, weekends, holidays, and peak timesAble to learn to work with and handle a variety of sizes and breeds of dogsAbility to receive instructions and remain adaptive to change and training materialPerks & Benefits:Complimentary Pet Day CampComplimentary Boarding (up to thirty non-holidays per year)Discounted Veterinary Care (per location)Dog/Cat Adoption AssistanceFitness ReimbursementPaid Time Off (both full-time and part-time status)401(k) Savings PlanHealth, Dental and Vision Insurance (full-time status)Language Ability:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Math Ability:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carryout instructions. Ability to problem solve.Certificates and Licenses: Canine/feline CPR certification preferredSpecial Skills: Animal handling skills preferredWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.The employee may be exposed to animals that are agitated and/or injured. Associates may be exposed to animals that may scratch and/or bite.The noise level in the work environment is usually loud.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands. The employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.Pet Paradise is an Equal Opportunity Employer.
08/29/2021
Full time
Fetch-playing, dog-walking, cat-sitting, that-spot-behind-the-ear-scratching pet people. And when it comes to pet care, no one cares more than we do. Where "all in a day's work" means "all in a day's play" with playtime pool sessions, relaxation, and making furry new friends. This is Pet Paradise. Searching for a work environment and employment perks that both you and your pet will enjoy? You have landed in Paradise. At Pet Paradise, your furry best friend will enjoy complimentary Dog Day Camp and complimentary Pet Boarding (up to thirty non-holidays per year). Your pet will feel like a VIP with discounts on Veterinary Care including vaccinations, Hill's Science Diet, veterinary products, and Wellness Plans at our locations with clinics. We also offer Pet Adoption Assistance, quarterly Fitness Reimbursement, Paid Time Off (PTO), and Paid Holidays for both part-time and full-time employees. All employees are eligible for a Performance Bonus every Quarter. Our full-time employees are eligible for medical benefits and a 401(k) Retirement Plan. Finally, we have a robust internal leadership development program (Unleashed Leadership Academy) with graduations several times a year if you want to make working with pets a career.ABOUT PET PARADISEHeadquartered in Jacksonville, FL, Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in nine states with more than 50 locations in operation or under development, Pet Paradise continues to expand in the United States. For more information about Pet Paradise visit petparadise.comFRONT DESK ASSOCIATEThe Front Desk Associate is a critical link to guest satisfaction as you drive the customer's first and last impression of Pet Paradise. This position is responsible for guest service transactions, reporting and resolving customer issues, and providing the right services for the customers' and pets' needs.Essential Functions of the Front Desk Associate include:Welcome pet parents and their pets (our 'guests') as they enter the resort while making a positive impressionOrganize and process the check-in/check-outs; coordinating suite placement and walking the guest to their suite ensuring their needs are metAnswer in-coming phone calls, listen and respond to voicemails, respond to emails- all in a timely, problem-solving mannerComplete cashier and point of sale operations; able to communicate with leaving and in-coming staff, peers, and leadershipCommunicate and follow through with pet parent and resort leadership requestsMaintain cleanliness of the entranceway and lobby including the restrooms Offer upgrades and sell additional services based on guest wants and needsResponsible for maintaining, cleaning, and supporting the cat room (per resort routines)Liaison to veterinary service team; veterinary appointment status and arrivals. Qualifications:One to two years in a customer service role (Customer Service, Call Center, Receptionist)Thrives in a fast-paced environment Detailed, but can work with a sense of urgency while providing exceptional customer serviceStrong written and verbal communication skillsEnjoys problem solving in order to provide our guests and customers with a premier experienceReliable and flexible to resort schedule needs including days, night, weekends, holidays, and peak timesAble to learn to work with and handle a variety of sizes and breeds of dogsAbility to receive instructions and remain adaptive to change and training materialPerks & Benefits:Complimentary Pet Day CampComplimentary Boarding (up to thirty non-holidays per year)Discounted Veterinary Care (per location)Dog/Cat Adoption AssistanceFitness ReimbursementPaid Time Off (both full-time and part-time status)401(k) Savings PlanHealth, Dental and Vision Insurance (full-time status)Language Ability:Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.Math Ability:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carryout instructions. Ability to problem solve.Certificates and Licenses: Canine/feline CPR certification preferredSpecial Skills: Animal handling skills preferredWork Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.The employee may be exposed to animals that are agitated and/or injured. Associates may be exposed to animals that may scratch and/or bite.The noise level in the work environment is usually loud.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to use hands. The employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.Pet Paradise is an Equal Opportunity Employer.