Advanced Call Center Technologies, LLC.
Johnson City, Tennessee
Wednesday, April 17, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We offer: Opportunities to advance within Flexible schedules Tremendous bonus opportunities Fantastic Supervisors and a Positive environment Employee Owned- You will become an employee owner, once qualifications met to participate! Affordable benefits for you, your spouse, and/or children after 90 days Paid time off and paid holidays after 90 days Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) Position Summary: We will empower you to provide best in class service! Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Is consistently at work and on time Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Minimum Qualifications Must be able to successfully pass criminal background check Data entry and basic computer skills Previous Call Center experience or assisting customers preferred Education: High School diploma or GED. Must be able to successfully pass criminal background check Data entry and basic computer skills CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
04/19/2024
Full time
Wednesday, April 17, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers. We offer: Opportunities to advance within Flexible schedules Tremendous bonus opportunities Fantastic Supervisors and a Positive environment Employee Owned- You will become an employee owner, once qualifications met to participate! Affordable benefits for you, your spouse, and/or children after 90 days Paid time off and paid holidays after 90 days Join a team where your work matters. We treat each interaction as an opportunity to strengthen loyalty to the clients we serve. You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP) an added long-term savings benefit that is completely paid for by ACT. The ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer. At Advanced Call Center Technologies (ACT), we are 100% owned by our employees. When our company does well, our employees share in the rewards through our Employee Stock Ownership Plan (ESOP.) Position Summary: We will empower you to provide best in class service! Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Maintains confidentiality; Listen to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds quickly and effectively to customer questions. Multi tasks to document while speaking with the consumer. Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets clients' specific quality standards. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Is consistently at work and on time Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Other duties as requested by management Minimum Qualifications Must be able to successfully pass criminal background check Data entry and basic computer skills Previous Call Center experience or assisting customers preferred Education: High School diploma or GED. Must be able to successfully pass criminal background check Data entry and basic computer skills CB ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109380 The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services. Job Summary Perform moderately complex functions in the design, fabrication, modification and/or evaluation of manufacturing operations. May prepare complicated plans, conduct support studies, and provide analysis or tests in the development of manufacturing operations. May assign work to drafters and/or technicians and provide guidance to lower-level engineers. Job Responsibilities Perform moderately complex functions in the design, fabrication, modification and/or evaluation of manufacturing operations. May prepare complicated plans, conduct support studies, and provide analysis or tests in the development of manufacturing operations. May assign work to drafters and/or technicians and provide guidance to lower-level engineers. Apply basic engineering principles to perform routine design, fabrication, modification and/or evaluation in support of manufacturing operations: Manufacturing routes and work instructions for production Identify and procure tools, materials and fixturing for support of production Repair and maintenance of production equipment Support 6s activities and Continuous Process Improvement Provide written reports and support IPT meetings Determine root cause and corrective actions for assembly issues Read and interpret mechanical assembly drawing and or supporting documentation Work closely with Assemblers, Supervisors, Quality and Engineering Support of proposal efforts and provide production estimates Generation of assembly deviations of product assembly, red lining of documentation and engineering change requests "ECOs" Only general guidance is needed on routine work; instructions on new assignments as needed Support, communicate, reinforce, and defend the mission, values, and culture of the organization Qualifications Bachelor's degree in an applicable engineering field with 5+ years applicable engineering experience (or equivalent combination of education/training and experience) Must be proficient in the assembly of complex mechanical builds utilizing drawing, routes, and work instructions Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
04/19/2024
Full time
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109380 The Leonardo DRS Land Electronics business provides C4I Network computing and integrated situational awareness, as well as state-of-the-art embedded diagnostics, vehicle power management and combat vehicle integration products and services. Job Summary Perform moderately complex functions in the design, fabrication, modification and/or evaluation of manufacturing operations. May prepare complicated plans, conduct support studies, and provide analysis or tests in the development of manufacturing operations. May assign work to drafters and/or technicians and provide guidance to lower-level engineers. Job Responsibilities Perform moderately complex functions in the design, fabrication, modification and/or evaluation of manufacturing operations. May prepare complicated plans, conduct support studies, and provide analysis or tests in the development of manufacturing operations. May assign work to drafters and/or technicians and provide guidance to lower-level engineers. Apply basic engineering principles to perform routine design, fabrication, modification and/or evaluation in support of manufacturing operations: Manufacturing routes and work instructions for production Identify and procure tools, materials and fixturing for support of production Repair and maintenance of production equipment Support 6s activities and Continuous Process Improvement Provide written reports and support IPT meetings Determine root cause and corrective actions for assembly issues Read and interpret mechanical assembly drawing and or supporting documentation Work closely with Assemblers, Supervisors, Quality and Engineering Support of proposal efforts and provide production estimates Generation of assembly deviations of product assembly, red lining of documentation and engineering change requests "ECOs" Only general guidance is needed on routine work; instructions on new assignments as needed Support, communicate, reinforce, and defend the mission, values, and culture of the organization Qualifications Bachelor's degree in an applicable engineering field with 5+ years applicable engineering experience (or equivalent combination of education/training and experience) Must be proficient in the assembly of complex mechanical builds utilizing drawing, routes, and work instructions Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors. Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
04/19/2024
Full time
Who we are: Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale. Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors. Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
Dale Earnhardt Jr. Buick GMC Cadillac Location: 1850 Capital Circle NE, Tallahassee, Florida 32308 Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and maintenance work. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: + Examines customer vehicles. + Identifies necessary vehicle repairs and maintenance. + Estimates cost of repairs. + Performs vehicle repairs and maintenance. + Documents services performed. + Performs services efficiently and according to dealership guidelines. + Follows dealership and manufacturer service guidelines. + Requests necessary parts. + Maintains CSI at or above Company standards + Maintains an organized, clean and safe work area + Participates in required training + Records all hours worked accurately in company timekeeping system + Follows Safeguards rules and regulations. + Demonstrates the Company's Core Values + Complies with Company policies and procedures + Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. + Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years 5+ years Education/Experience: Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required. Certificates and Licenses: Valid Driver's License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Environment Demands: Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit \_screen\_reader\_optimized.pdf. Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They're family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.
04/19/2024
Full time
Dale Earnhardt Jr. Buick GMC Cadillac Location: 1850 Capital Circle NE, Tallahassee, Florida 32308 Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and maintenance work. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include the following: + Examines customer vehicles. + Identifies necessary vehicle repairs and maintenance. + Estimates cost of repairs. + Performs vehicle repairs and maintenance. + Documents services performed. + Performs services efficiently and according to dealership guidelines. + Follows dealership and manufacturer service guidelines. + Requests necessary parts. + Maintains CSI at or above Company standards + Maintains an organized, clean and safe work area + Participates in required training + Records all hours worked accurately in company timekeeping system + Follows Safeguards rules and regulations. + Demonstrates the Company's Core Values + Complies with Company policies and procedures + Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. + Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years 5+ years Education/Experience: Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required. Certificates and Licenses: Valid Driver's License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Environment Demands: Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit \_screen\_reader\_optimized.pdf. Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They're family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.
POSITION SUMMARY Focus on meeting the needs of donors through charitable gift planning and providing support. Develop relationships with Charitable Services donors, prospective donors, and non-profits. Work closely with the other members of the Harrisonburg Core Market team. Collaborate with the Trust and Investment Advisors for charitable gift planning and structured gifting plans. RESPONSIBILITIES AND DUTIES Increase donor base and deepen member/donor relationships through a systematic relationship-building program; including collaboration with the Harrisonburg advisor team. Regularly contact not-for-profit organization leadership, i.e., executive directors, development directors, etc., to learn about their organizations and open discussions about their planned giving/development needs. In collaboration with the Trust and Investment Advisors, discuss opportunities to meet the needs of donors through assessment of circumstances, goals, and objectives. Collaborate with Stewardship Consultant on planning resource/educational events for not-for-profit organization leaders relative to planned gifting. Proactive building and strengthening of institutional relationships through support of development activities and endowment management in tandem with the Stewardship Consultant. Proactive and systematic calling program on centers of influence together with the managing director (institutional development staff, attorneys, accountants, etc.). Enhance service and deepen member relationships in collaboration with other Everence staff, including, but not limited to, Stewardship Consultants, Advisors, and the Managing Director. Serve as a charitable giving specialist to individual clients and to advisors by educating and facilitating charitable/planned giving into their plans as indicated by the clients' intentions. Be a connecting point for Harrisonburg Core Market and the community at large. Collaborate with the Stewardship Consultant and Managing Director to facilitate the Fraternal Chapter Board Meetings for the Harrisonburg Core Market. QUALIFICATIONS Education: Bachelor's degree required Experience: Prefer charitable planning/development experience Skills and Abilities: Commitment to the values, beliefs, vision, and mission of Everence Ongoing commitment to stay abreast of Everence products and services, with a special focus on planned giving and charitable offerings Team player who is able to work effectively with church leaders, field staff, and home office Strong networking and relationship-building skills Responsive to customer service issues Strong written and verbal skills: strong communication and public speaking skills, including presentations in church and community settings Excellent organizational skills: able to take initiative, set priorities, and follow-through on commitments/responsibilities Understanding of local church structures Working knowledge of planned giving services and products, including the ability to work collaboratively with advisors, financial planners, members, and prospects to define goals and objectives, develop and implement planned gifts Willingness to travel within the core market and periodically on a national basis Willingness to perform other duties and responsibilities as assigned SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Part-time
04/19/2024
Full time
POSITION SUMMARY Focus on meeting the needs of donors through charitable gift planning and providing support. Develop relationships with Charitable Services donors, prospective donors, and non-profits. Work closely with the other members of the Harrisonburg Core Market team. Collaborate with the Trust and Investment Advisors for charitable gift planning and structured gifting plans. RESPONSIBILITIES AND DUTIES Increase donor base and deepen member/donor relationships through a systematic relationship-building program; including collaboration with the Harrisonburg advisor team. Regularly contact not-for-profit organization leadership, i.e., executive directors, development directors, etc., to learn about their organizations and open discussions about their planned giving/development needs. In collaboration with the Trust and Investment Advisors, discuss opportunities to meet the needs of donors through assessment of circumstances, goals, and objectives. Collaborate with Stewardship Consultant on planning resource/educational events for not-for-profit organization leaders relative to planned gifting. Proactive building and strengthening of institutional relationships through support of development activities and endowment management in tandem with the Stewardship Consultant. Proactive and systematic calling program on centers of influence together with the managing director (institutional development staff, attorneys, accountants, etc.). Enhance service and deepen member relationships in collaboration with other Everence staff, including, but not limited to, Stewardship Consultants, Advisors, and the Managing Director. Serve as a charitable giving specialist to individual clients and to advisors by educating and facilitating charitable/planned giving into their plans as indicated by the clients' intentions. Be a connecting point for Harrisonburg Core Market and the community at large. Collaborate with the Stewardship Consultant and Managing Director to facilitate the Fraternal Chapter Board Meetings for the Harrisonburg Core Market. QUALIFICATIONS Education: Bachelor's degree required Experience: Prefer charitable planning/development experience Skills and Abilities: Commitment to the values, beliefs, vision, and mission of Everence Ongoing commitment to stay abreast of Everence products and services, with a special focus on planned giving and charitable offerings Team player who is able to work effectively with church leaders, field staff, and home office Strong networking and relationship-building skills Responsive to customer service issues Strong written and verbal skills: strong communication and public speaking skills, including presentations in church and community settings Excellent organizational skills: able to take initiative, set priorities, and follow-through on commitments/responsibilities Understanding of local church structures Working knowledge of planned giving services and products, including the ability to work collaboratively with advisors, financial planners, members, and prospects to define goals and objectives, develop and implement planned gifts Willingness to travel within the core market and periodically on a national basis Willingness to perform other duties and responsibilities as assigned SUPERVISORY RESPONSIBILITIES: None SCHEDULE: Part-time
Company: US0001 Sysco Jackson, LLC Zip Code: 39209 Minimum Years of Experience: 0-1 Years Employment Type: Full Time Travel Percentage: Up to 75% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position often requires working non-traditional hours (evening, weekends and holidays) to successfully meet customers' needs. An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Education High school diploma or general education degree (GED), or 5 years of Foodservice sales experience. Bachelor's degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred. Experience 6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree. 1 year of outside foodservice sales experience preferred. Previous Sysco experience preferred. Restaurant management / chef experience preferred. Certificates, Licenses, and Registrations Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years) Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Submit to pre-employment testing (Drug Screen, Background Check). Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Outlook. Ability to read, write, speak English. Competencies To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. Frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
04/19/2024
Full time
Company: US0001 Sysco Jackson, LLC Zip Code: 39209 Minimum Years of Experience: 0-1 Years Employment Type: Full Time Travel Percentage: Up to 75% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position often requires working non-traditional hours (evening, weekends and holidays) to successfully meet customers' needs. An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Education High school diploma or general education degree (GED), or 5 years of Foodservice sales experience. Bachelor's degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred. Experience 6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree. 1 year of outside foodservice sales experience preferred. Previous Sysco experience preferred. Restaurant management / chef experience preferred. Certificates, Licenses, and Registrations Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years) Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Submit to pre-employment testing (Drug Screen, Background Check). Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Outlook. Ability to read, write, speak English. Competencies To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. Frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Urgent Team, an independent operator of urgent and family care centers, is seeking a dynamic VP of Revenue Cycle Management to optimize financial operations and drive revenue growth. Based in Nashville, TN, you'll spearhead strategic initiatives, streamline billing processes, and ensure compliance with regulatory standards. Join our dedicated team and play a pivotal role in shaping the financial future of healthcare delivery. SUMMARY This person will plan and lead the transition of the company's outsourced revenue cycle function to a partial or full-internal service. The VP, Revenue Cycle Management, reporting to the CFO, is initially responsible for interfacing and managing the current outsourced revenue cycle company including, a small existing internal company staff, and monitoring, interfacing and managing the current outsourced company to optimize their effectiveness. Concurrently, the VP, long with an outside consulting firm, will begin the planning process to internalize a revenue cycle company; leading to supervising revenue cycle staff, processes and technology that support multiple locations and all payers. The VP, Revenue Cycle Management will develop and manage policies and procedures to optimize all facets of revenue cycle operations to ensure staff compliance as well as provide cross-functional leadership that facilitates an effective operation of the entire end-to-end revenue cycle process. Responsible for oversight of the revenue cycle to optimize reimbursement and ensure achievement of the company's financial targets. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Other duties may be assigned. • Functions as a change agent; leads the enterprise-wide development and implementation of revenue cycle strategies that are optimal and consistent with best practice processes in healthcare. • Provides support and information to the clinical staff with regards to health information with the goals of optimizing revenue and promoting billing compliance. • Assesses and responds to current and future internal and external healthcare trends to establish and ensure the necessary direction for the revenue cycle activities. • Ensures that revenue cycle goals including A/R days, cash and bad debt are delivered. • Coordinates and enhances the development of data collection, analysis, and reporting processes for management of the revenue cycle, including information integrity validation and interpretation. • Serves as the financial interface and expert between the billing, IT, and clinical teams. • Plans, coordinates and prepares year-end audits with public accounting firms and third-party auditors as it relates to revenue cycle operations. • Maintains a collaborative, supporting relationship with management across the company and encourages direct reports to ensure integration of processes that will achieve optimal patient and financial outcomes. • Participates directly in completion of various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables, cost center productivity and strategic plans for the department. • Leads monthly Revenue Cycle Steering Committee Meetings, participates in revenue cycle, denial management, charge master, coding and access management meetings. • Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third-party payers. • Ensures correct and timely claim submissions to primary and secondary payers. Ensures effective accounts receivable and denials management, including reporting/ accountability and resolution. • Ensures all collections are complete, timely and accurately posted into customer accounts using electronic clearinghouses. • Monitors and manages department staff productivity with key metrics and makes timely adjustments when/where needed. • Analyzes and reviews billing requirements to maintain and improve clean claim rate submission and acceptance, bad debt reduction on a percentage basis and reducing AR > 90 days. • Monitors and manages accounts receivable aging reports keeping collection percentages and cost-to-collect within industry standards. • Ensures complete, timely and accurate delivery of recurring tasks and month-end reporting functions. • Practice and adhere to the Code of Conduct, Mission and Valued Behaviors. SUPERVISORY RESPONSIBILITIES: Oversee revenue cycle team. EDUCATION and/or EXPERIENCE: • Bachelor's Degree in Finance, Accounting, Economics or related field preferred. • Minimum of 7 years of proven, progressive experience in healthcare receivables management including experience in a complex healthcare delivery system. Experience with urgent care billing is ideal and preferred, but not required. • A proven ability to build a successful team by identifying, recruiting, developing, and retaining world-class talent at all levels of the organization while inspiring a team environment that cultivates success, develops talent, and fosters open communication. • Expert understanding of billing governmental entities and commercial insurance. • In-depth understanding of healthcare financing, strategy, community benefit and charity care. • Ability to build effective relationships throughout all levels of the organization by demonstrating strong interpersonal skills. • Experience in managing vendor partners, including understanding of contracts, ability to negotiate and manage quality operations through metrics and SLA's. BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Paid Time Off • and MORE! ABOUT URGENT TEAM: The Urgent Team Family of Urgent Care & Walk-in Centers, an "on-demand" healthcare company, was created to provide quality, affordable and, convenient walk-in medical and telemedicine service in suburban neighborhoods, rural towns, and mid-size cities across the Southeast. The company was founded in August 2011 to meet the evolving needs of patients and customers to have access to healthcare during evening hours and on weekends; a less expensive alternative to the emergency room; and more convenient and timely access than a primary care physician's office typically requiring an advanced appointment. Believing there are important clinical and patient convenience benefits to increased integration across the continuum of care, Urgent Team's services are often in conjunction with the leading healthcare system in each community; hence the company operates as a family of brands and can often be identified by the local health system brand. Our Centers provide compassionate and quality walk-in medical care for non-life or limb-threatening injuries or illnesses, as well as occupational health services. From sprains and broken bones to common illnesses that arise, the ailments that interrupt our lives don't happen on a schedule. Similarly, when workplace health needs exist (from DOT physicals, employment health assessments, or workplace injuries), we are here to meet those needs. All of our centers are have achieved the Urgent Care Association Accreditation, the highest level of distinction for an urgent care center. UCA Accreditation demonstrates an organization's overriding commitment to safety, quality and scope of services. Additionally, 17 centers are designated Rural Health Clinics, which provide access to primary care services for patients in rural communities. Based in Nashville, TN, the Urgent Team Family of Urgent Care & Walk-in Centers delivers care in five states through eight distinct brands: Ascension Saint Thomas Urgent Care, Baptist Urgent Care, Washington Regional Urgent Care, Huntsville Hospital Urgent Care, Physicians Care, Urgent Team, Sherwood Urgent Care, and Baptist Health Urgent Care.
04/19/2024
Full time
Urgent Team, an independent operator of urgent and family care centers, is seeking a dynamic VP of Revenue Cycle Management to optimize financial operations and drive revenue growth. Based in Nashville, TN, you'll spearhead strategic initiatives, streamline billing processes, and ensure compliance with regulatory standards. Join our dedicated team and play a pivotal role in shaping the financial future of healthcare delivery. SUMMARY This person will plan and lead the transition of the company's outsourced revenue cycle function to a partial or full-internal service. The VP, Revenue Cycle Management, reporting to the CFO, is initially responsible for interfacing and managing the current outsourced revenue cycle company including, a small existing internal company staff, and monitoring, interfacing and managing the current outsourced company to optimize their effectiveness. Concurrently, the VP, long with an outside consulting firm, will begin the planning process to internalize a revenue cycle company; leading to supervising revenue cycle staff, processes and technology that support multiple locations and all payers. The VP, Revenue Cycle Management will develop and manage policies and procedures to optimize all facets of revenue cycle operations to ensure staff compliance as well as provide cross-functional leadership that facilitates an effective operation of the entire end-to-end revenue cycle process. Responsible for oversight of the revenue cycle to optimize reimbursement and ensure achievement of the company's financial targets. ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. Other duties may be assigned. • Functions as a change agent; leads the enterprise-wide development and implementation of revenue cycle strategies that are optimal and consistent with best practice processes in healthcare. • Provides support and information to the clinical staff with regards to health information with the goals of optimizing revenue and promoting billing compliance. • Assesses and responds to current and future internal and external healthcare trends to establish and ensure the necessary direction for the revenue cycle activities. • Ensures that revenue cycle goals including A/R days, cash and bad debt are delivered. • Coordinates and enhances the development of data collection, analysis, and reporting processes for management of the revenue cycle, including information integrity validation and interpretation. • Serves as the financial interface and expert between the billing, IT, and clinical teams. • Plans, coordinates and prepares year-end audits with public accounting firms and third-party auditors as it relates to revenue cycle operations. • Maintains a collaborative, supporting relationship with management across the company and encourages direct reports to ensure integration of processes that will achieve optimal patient and financial outcomes. • Participates directly in completion of various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables, cost center productivity and strategic plans for the department. • Leads monthly Revenue Cycle Steering Committee Meetings, participates in revenue cycle, denial management, charge master, coding and access management meetings. • Ensures compliance with relevant regulations, standards and directives from regulatory agencies and third-party payers. • Ensures correct and timely claim submissions to primary and secondary payers. Ensures effective accounts receivable and denials management, including reporting/ accountability and resolution. • Ensures all collections are complete, timely and accurately posted into customer accounts using electronic clearinghouses. • Monitors and manages department staff productivity with key metrics and makes timely adjustments when/where needed. • Analyzes and reviews billing requirements to maintain and improve clean claim rate submission and acceptance, bad debt reduction on a percentage basis and reducing AR > 90 days. • Monitors and manages accounts receivable aging reports keeping collection percentages and cost-to-collect within industry standards. • Ensures complete, timely and accurate delivery of recurring tasks and month-end reporting functions. • Practice and adhere to the Code of Conduct, Mission and Valued Behaviors. SUPERVISORY RESPONSIBILITIES: Oversee revenue cycle team. EDUCATION and/or EXPERIENCE: • Bachelor's Degree in Finance, Accounting, Economics or related field preferred. • Minimum of 7 years of proven, progressive experience in healthcare receivables management including experience in a complex healthcare delivery system. Experience with urgent care billing is ideal and preferred, but not required. • A proven ability to build a successful team by identifying, recruiting, developing, and retaining world-class talent at all levels of the organization while inspiring a team environment that cultivates success, develops talent, and fosters open communication. • Expert understanding of billing governmental entities and commercial insurance. • In-depth understanding of healthcare financing, strategy, community benefit and charity care. • Ability to build effective relationships throughout all levels of the organization by demonstrating strong interpersonal skills. • Experience in managing vendor partners, including understanding of contracts, ability to negotiate and manage quality operations through metrics and SLA's. BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Paid Time Off • and MORE! ABOUT URGENT TEAM: The Urgent Team Family of Urgent Care & Walk-in Centers, an "on-demand" healthcare company, was created to provide quality, affordable and, convenient walk-in medical and telemedicine service in suburban neighborhoods, rural towns, and mid-size cities across the Southeast. The company was founded in August 2011 to meet the evolving needs of patients and customers to have access to healthcare during evening hours and on weekends; a less expensive alternative to the emergency room; and more convenient and timely access than a primary care physician's office typically requiring an advanced appointment. Believing there are important clinical and patient convenience benefits to increased integration across the continuum of care, Urgent Team's services are often in conjunction with the leading healthcare system in each community; hence the company operates as a family of brands and can often be identified by the local health system brand. Our Centers provide compassionate and quality walk-in medical care for non-life or limb-threatening injuries or illnesses, as well as occupational health services. From sprains and broken bones to common illnesses that arise, the ailments that interrupt our lives don't happen on a schedule. Similarly, when workplace health needs exist (from DOT physicals, employment health assessments, or workplace injuries), we are here to meet those needs. All of our centers are have achieved the Urgent Care Association Accreditation, the highest level of distinction for an urgent care center. UCA Accreditation demonstrates an organization's overriding commitment to safety, quality and scope of services. Additionally, 17 centers are designated Rural Health Clinics, which provide access to primary care services for patients in rural communities. Based in Nashville, TN, the Urgent Team Family of Urgent Care & Walk-in Centers delivers care in five states through eight distinct brands: Ascension Saint Thomas Urgent Care, Baptist Urgent Care, Washington Regional Urgent Care, Huntsville Hospital Urgent Care, Physicians Care, Urgent Team, Sherwood Urgent Care, and Baptist Health Urgent Care.
DMC University Laboratories, Inc.
Detroit, Michigan
DMC University Laboratories (DMCUL) is a regional, integrated laboratory system providing services to the eight hospitals of Detroit Medical Center. DMC University Laboratories evolved in 1993 and is comprised of Core Laboratories, Specialty Laboratories, two rapid response hospital laboratories, Centralized Stat Lab, Centralized Blood Bank Lab, and full service outreach infrastructure which includes patient service centers, remote ambulatory laboratories, marketing staff, courier system and billing department. The DMC University Laboratories service area covers the entire Southeast Michigan market, and is growing at a rapid pace with the following outstanding features: Test menu of over 1,000 tests, which includes high end specialty tests. Less than 1% of our tests are sent to outside reference laboratories. Provide reference laboratory services to many of the other healthcare systems in Southeastern Michigan and several out of state facilities. Job Summary Under general supervision and according to specific and detailed procedures, accurately performs specific pre-analytical and post-analytical tasks. Processes information by compiling, categorizing, calculating, tabulating, auditing, or verifying information or data with attention to detail. Interacts with patient and other health care professionals, and responds to routine inquiries. Inspects and maintains work area, instruments, and supplies. Promotes DMC values by demonstrating behaviors supportive of building a High Reliability Culture committed to Safety for Life, Health for Life, Customer Service, Community Welfare, Excellence, Respect, Integrity, Accountability, Innovation, Teamwork and Effective Resource Use. 1. Prioritizes incoming specimens; processes patient specimens in accordance with department safety and OSHA guidelines. Ensures stats and other critical tests are accurately and immediately processed. Documents specimen problems and refers to supervisor or other lead designee. 2. May draw blood samples from patients based on physicians order and in accordance with departmental safety and OSHA guidelines (e.g. utilizes protective equipment such as gloves, coats, and shields); verifies patients identification and collects insurance information. 3. Generates and attaches labels to specimen/blood samples; may perform specimen processing and aliquoting according to pre-established test requirements. 4. Ensures specimen integrity by verifying patient identification and ensures the sample submitted is appropriate given the requested test. Sorts, racks, and delivers specimens to appropriate testing laboratory. 5. Accurately enters and reviews laboratory test data in the laboratory computer system; detects and corrects errors according to laboratory policies and quality standards. 6. Communicates with patients to explain procedures and/or answers routine questions from physicians, nurses, or other appropriate healthcare professionals (e.g. date or time of drawing patients blood or gathering specimens, verifying a request, etc.) 7. Maintains a neat and clean work area; stocks storage area with supplies and inventories as necessary. Cleans glassware, equipment, and small instruments. 8. May perform transportation duties (e.g. delivers specimens and reports); time stamps or computer verifies all laboratory requests; may order tests in the system. 9. May conduct routine inspection, maintenance and quality control checks on equipment (e.g. records temperatures). Reports unusual findings timely to supervisor or lead designee. 10. May prepare the patient for and/or administer tolerance tests or other tests specific to assigned area. 11. Performs a variety of clerical duties such as answering the telephone, scheduling appointments, maintaining records, or relaying a message to the appropriate personnel. 12. Self-monitors their individual work behavior and performance to make improvements. Communicates training and development needs to management. 13. Complies with departmental safety polices and procedures and OSHA guidelines, including the use of applicable personal protective equipment. 14. Responsible to check organizational communication daily (i.e. Outlook, laboratory software, posted notices, etc.) 15. Performs other related duties as assigned. Qualifications: 1. High school diploma or equivalent education required. 2. Candidate must have six (6) months experience in medical training ,and/ or certification in a health care environment or related science field. (i.e. Lab Assistant, Medical Assistant, Nursing Assistant, Phlebotomist or Health Science studies.) 3. Basic studies in medical terminology or a related health science field preferred. 4. Customer service experience in a service environment preferred. 5. For Phlebotomists - Phlebotomy Certification is preferred. Job: Laboratory and Clinical Technicians Primary Location: Detroit, Michigan Facility: DMC University Laboratories, Inc. Job Type: Full Time Shift Type: Evening Shift Begin: 2:30 PM Shift End: 11:00 PM Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
04/19/2024
Full time
DMC University Laboratories (DMCUL) is a regional, integrated laboratory system providing services to the eight hospitals of Detroit Medical Center. DMC University Laboratories evolved in 1993 and is comprised of Core Laboratories, Specialty Laboratories, two rapid response hospital laboratories, Centralized Stat Lab, Centralized Blood Bank Lab, and full service outreach infrastructure which includes patient service centers, remote ambulatory laboratories, marketing staff, courier system and billing department. The DMC University Laboratories service area covers the entire Southeast Michigan market, and is growing at a rapid pace with the following outstanding features: Test menu of over 1,000 tests, which includes high end specialty tests. Less than 1% of our tests are sent to outside reference laboratories. Provide reference laboratory services to many of the other healthcare systems in Southeastern Michigan and several out of state facilities. Job Summary Under general supervision and according to specific and detailed procedures, accurately performs specific pre-analytical and post-analytical tasks. Processes information by compiling, categorizing, calculating, tabulating, auditing, or verifying information or data with attention to detail. Interacts with patient and other health care professionals, and responds to routine inquiries. Inspects and maintains work area, instruments, and supplies. Promotes DMC values by demonstrating behaviors supportive of building a High Reliability Culture committed to Safety for Life, Health for Life, Customer Service, Community Welfare, Excellence, Respect, Integrity, Accountability, Innovation, Teamwork and Effective Resource Use. 1. Prioritizes incoming specimens; processes patient specimens in accordance with department safety and OSHA guidelines. Ensures stats and other critical tests are accurately and immediately processed. Documents specimen problems and refers to supervisor or other lead designee. 2. May draw blood samples from patients based on physicians order and in accordance with departmental safety and OSHA guidelines (e.g. utilizes protective equipment such as gloves, coats, and shields); verifies patients identification and collects insurance information. 3. Generates and attaches labels to specimen/blood samples; may perform specimen processing and aliquoting according to pre-established test requirements. 4. Ensures specimen integrity by verifying patient identification and ensures the sample submitted is appropriate given the requested test. Sorts, racks, and delivers specimens to appropriate testing laboratory. 5. Accurately enters and reviews laboratory test data in the laboratory computer system; detects and corrects errors according to laboratory policies and quality standards. 6. Communicates with patients to explain procedures and/or answers routine questions from physicians, nurses, or other appropriate healthcare professionals (e.g. date or time of drawing patients blood or gathering specimens, verifying a request, etc.) 7. Maintains a neat and clean work area; stocks storage area with supplies and inventories as necessary. Cleans glassware, equipment, and small instruments. 8. May perform transportation duties (e.g. delivers specimens and reports); time stamps or computer verifies all laboratory requests; may order tests in the system. 9. May conduct routine inspection, maintenance and quality control checks on equipment (e.g. records temperatures). Reports unusual findings timely to supervisor or lead designee. 10. May prepare the patient for and/or administer tolerance tests or other tests specific to assigned area. 11. Performs a variety of clerical duties such as answering the telephone, scheduling appointments, maintaining records, or relaying a message to the appropriate personnel. 12. Self-monitors their individual work behavior and performance to make improvements. Communicates training and development needs to management. 13. Complies with departmental safety polices and procedures and OSHA guidelines, including the use of applicable personal protective equipment. 14. Responsible to check organizational communication daily (i.e. Outlook, laboratory software, posted notices, etc.) 15. Performs other related duties as assigned. Qualifications: 1. High school diploma or equivalent education required. 2. Candidate must have six (6) months experience in medical training ,and/ or certification in a health care environment or related science field. (i.e. Lab Assistant, Medical Assistant, Nursing Assistant, Phlebotomist or Health Science studies.) 3. Basic studies in medical terminology or a related health science field preferred. 4. Customer service experience in a service environment preferred. 5. For Phlebotomists - Phlebotomy Certification is preferred. Job: Laboratory and Clinical Technicians Primary Location: Detroit, Michigan Facility: DMC University Laboratories, Inc. Job Type: Full Time Shift Type: Evening Shift Begin: 2:30 PM Shift End: 11:00 PM Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. Responsibilities Responsible for addressing any customers issues Generates daily load sheets and requirement listing Monitors all Customer Portals Ensure adequate supply of containers through weekly inventories Monitor activities on the dock and activities of the shippers/receivers Adhere to all company policies, procedures and instructions The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005. The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.00001 - Corporate Quality Manual. Qualifications High School Diploma/GED 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset Strong organizational and time-management skills Strong interpersonal and communication skills (both verbal and written) Proficiency with database applications and administration systems, specifically Microsoft Office Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
04/19/2024
Full time
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. Responsibilities Responsible for addressing any customers issues Generates daily load sheets and requirement listing Monitors all Customer Portals Ensure adequate supply of containers through weekly inventories Monitor activities on the dock and activities of the shippers/receivers Adhere to all company policies, procedures and instructions The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005. The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.00001 - Corporate Quality Manual. Qualifications High School Diploma/GED 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset Strong organizational and time-management skills Strong interpersonal and communication skills (both verbal and written) Proficiency with database applications and administration systems, specifically Microsoft Office Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
Primary City/State: Tucson, Arizona Department Name: Blood Svcs-BUMCT Work Shift: Evening Job Category: Lab POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem solving skills. This position serves as a department resource, and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). CORE FUNCTIONS 1. Performs testing in an accurate and timely manner according to established policies and performance standards with a knowledge level determined for that testing. Responsible for startup, calibration and accuracy of procedures and instrumentation. Actively participates in problem solving activities within the department, using advanced level of decision-making skills. Demonstrates advanced knowledge and application of all computer systems used in the department. Demonstrates advanced knowledge and application of theory and clinical relevance testing. Assists in ensuring compliance with accrediting agencies and regulatory requirements. Demonstrates ability to assume lead responsibility in absence of on-site departmental leadership personnel. 2. Recognizes, ensures validity, and assists in monitoring abnormal patient and/or QC results of testing. Ensures accuracy of test results. Participates in detecting and documenting occurrences that deviate from defined procedures. Recognizes need and participates in department and LSA/SQL System process improvement and quality assurance activities, including assisting with monitoring of department indicators of productivity and quality. 3. Monitors and controls inventory and assists in providing financial data for the department. Active participation on process improvements in financial performance to decrease costs, improve productivity and improve service. 4. Participates in contributions to additional department/System projects. Active in training of department employees. Actively participates on at least one committee or team or is involved in at least one special project identified with department management. Exhibits awareness of medical/legal consequences of professional actions. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Completes training module for newly hired/transferred personnel. Self-directed. 5. Acts as a department resource by participating in providing educational information to internal and external customers. Demonstrated advanced level of effective verbal and written communication skills. Attendance and participation at staff meetings. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. SUPERVISORY RESPONSIBILITIES None DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING Medical Lab Technicians (MLTs), Clinical Lab Assistants, Phlebotomists. TYPE OF SUPERVISORY RESPONSIBILITIES N/A SCOPE AND COMPLEXITY Department and LSA/SQL System. Internal Customers: Employees of the system, physicians, nursing. External Customer - Nurses, physicians, office personnel, vendors, service reps etc. Involved in interdepartmental communication and activities PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. MINIMUM QUALIFICATIONS Bachelor's Degree in clinical laboratory science/medical technology, OR BS degree in chemical, physical or biological science and a certificate of completion of a Categorical equivalent of MLS program, OR Bachelor's Degree in chemical, physical or biological science and certification (MLS or categorical). U.S. Students may be hired at the job title equivalent in clinical laboratory science under the following conditions: Student is enrolled in a clinically recognized program (CLS), student's clinical rotation in the core area must be completed prior to working in that core area and student must complete program within one year of hire. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency. For certain specialty disciplines ONLY (Toxicology, Clinical Mass Spectrometry, etc.) where no certification is available from a certifying agency, a Bachelor's Degree with one year of experience in that discipline is required. Individuals with specialty certification may only work in the discipline of their specialty. PREFERRED QUALIFICATIONS MT or categorical certification (ASCP, AMT, HEW, AAB). Additional related education and/or experience. DATE APPROVED 06/12/2022 EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
04/19/2024
Full time
Primary City/State: Tucson, Arizona Department Name: Blood Svcs-BUMCT Work Shift: Evening Job Category: Lab POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem solving skills. This position serves as a department resource, and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). CORE FUNCTIONS 1. Performs testing in an accurate and timely manner according to established policies and performance standards with a knowledge level determined for that testing. Responsible for startup, calibration and accuracy of procedures and instrumentation. Actively participates in problem solving activities within the department, using advanced level of decision-making skills. Demonstrates advanced knowledge and application of all computer systems used in the department. Demonstrates advanced knowledge and application of theory and clinical relevance testing. Assists in ensuring compliance with accrediting agencies and regulatory requirements. Demonstrates ability to assume lead responsibility in absence of on-site departmental leadership personnel. 2. Recognizes, ensures validity, and assists in monitoring abnormal patient and/or QC results of testing. Ensures accuracy of test results. Participates in detecting and documenting occurrences that deviate from defined procedures. Recognizes need and participates in department and LSA/SQL System process improvement and quality assurance activities, including assisting with monitoring of department indicators of productivity and quality. 3. Monitors and controls inventory and assists in providing financial data for the department. Active participation on process improvements in financial performance to decrease costs, improve productivity and improve service. 4. Participates in contributions to additional department/System projects. Active in training of department employees. Actively participates on at least one committee or team or is involved in at least one special project identified with department management. Exhibits awareness of medical/legal consequences of professional actions. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Completes training module for newly hired/transferred personnel. Self-directed. 5. Acts as a department resource by participating in providing educational information to internal and external customers. Demonstrated advanced level of effective verbal and written communication skills. Attendance and participation at staff meetings. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. SUPERVISORY RESPONSIBILITIES None DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING Medical Lab Technicians (MLTs), Clinical Lab Assistants, Phlebotomists. TYPE OF SUPERVISORY RESPONSIBILITIES N/A SCOPE AND COMPLEXITY Department and LSA/SQL System. Internal Customers: Employees of the system, physicians, nursing. External Customer - Nurses, physicians, office personnel, vendors, service reps etc. Involved in interdepartmental communication and activities PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. MINIMUM QUALIFICATIONS Bachelor's Degree in clinical laboratory science/medical technology, OR BS degree in chemical, physical or biological science and a certificate of completion of a Categorical equivalent of MLS program, OR Bachelor's Degree in chemical, physical or biological science and certification (MLS or categorical). U.S. Students may be hired at the job title equivalent in clinical laboratory science under the following conditions: Student is enrolled in a clinically recognized program (CLS), student's clinical rotation in the core area must be completed prior to working in that core area and student must complete program within one year of hire. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency. For certain specialty disciplines ONLY (Toxicology, Clinical Mass Spectrometry, etc.) where no certification is available from a certifying agency, a Bachelor's Degree with one year of experience in that discipline is required. Individuals with specialty certification may only work in the discipline of their specialty. PREFERRED QUALIFICATIONS MT or categorical certification (ASCP, AMT, HEW, AAB). Additional related education and/or experience. DATE APPROVED 06/12/2022 EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Business Development Manager SCS position is a bridge and training pathway toward a Director of Business Development position. After initial phase of training and engagement with the process and customers, the employee will be assigned their own (Request for Quote) RFQs and will be responsible for developing sales activity. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions • Lead role on proactive small to mid-sized sales and more consultative types of engagements including RFQ's and strategic initiatives.• Prospect new brands to build pipeline• Align on prospecting message with Account development managers • Support mid to larger deals with the assistance of a DBD.• Develop skills to eventually be promoted to Sr. BDM.• Understand cross sell opportunities • Continued commercial support on accounts closed by BDM. Additional Responsibilities Position will have minimal supervision but would have a DBD mentor to help build and strengthen skills required to be successful as a Supply Chain expert. Focus in one vertical/business unit - can work other deals at sales leader's discretion. Understand how Ryder's solutions can be customized to meet customer's needs. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy. Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value Qualifications Bachelor's degree required marketing/finance/business/supply chain/engineering or equally related experience. Master's degree preferred business administration (MBA) Three (3) years or more in either sales, solutions, engineering or operations required. Understanding of services, costs, pricing and value. Non-Commercial Driver License CLASS E DOT Regulated - No Applicants from California, Connecticut, Colorado, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to 65,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
04/19/2024
Full time
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Business Development Manager SCS position is a bridge and training pathway toward a Director of Business Development position. After initial phase of training and engagement with the process and customers, the employee will be assigned their own (Request for Quote) RFQs and will be responsible for developing sales activity. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions • Lead role on proactive small to mid-sized sales and more consultative types of engagements including RFQ's and strategic initiatives.• Prospect new brands to build pipeline• Align on prospecting message with Account development managers • Support mid to larger deals with the assistance of a DBD.• Develop skills to eventually be promoted to Sr. BDM.• Understand cross sell opportunities • Continued commercial support on accounts closed by BDM. Additional Responsibilities Position will have minimal supervision but would have a DBD mentor to help build and strengthen skills required to be successful as a Supply Chain expert. Focus in one vertical/business unit - can work other deals at sales leader's discretion. Understand how Ryder's solutions can be customized to meet customer's needs. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy. Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value Qualifications Bachelor's degree required marketing/finance/business/supply chain/engineering or equally related experience. Master's degree preferred business administration (MBA) Three (3) years or more in either sales, solutions, engineering or operations required. Understanding of services, costs, pricing and value. Non-Commercial Driver License CLASS E DOT Regulated - No Applicants from California, Connecticut, Colorado, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to 65,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
Company: US1630 Bellissimo Distribution, LLC - Greco Illinois Zip Code: 60103 Minimum Years of Experience: 2 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors $17.00/hour Mon-Fri 8:00am - 4:30pm SUMMARY Responsible for all general warehouse functions including loading, unloading, manual depal, receiving, put-a-way, pulls and replenishments, and selection of product when qualified and as needed in accordance with Preferred Work Methods (PWMs). Each function requires specific equipment and/or process certification. Requires working in freezer, cooler and dry warehouse environments with extreme cold and/or warm temperatures. Performs all duties safely, accurately and meets set productivity standards and goals ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure pallets received meet defined requirements. Enter/scan accurately upon item receipt the LPN (license plate number), catch-weight, manufacture date, expiration date, etc. into the warehouse management system utilizing RF equipment. Ensure all item information is appropriately recorded into the warehouse management system by verifying and entering piece count and weights against bills of lading, invoices and other records. Inspect product being moved for shortages, damage, quality, or deterioration of packing and report to supervisor. Record all overages, shortages and damages on the OS&D form. Verify refrigerated (cooler) and frozen product temperatures are taken according to established PWMs. Follow temperature abuse process and established PWMs if product temperature is out of accepted tolerance range. Record and communicate vendor compliance issues by completing the vendor compliance form during receipt according to established PWMs. Apply blind LPNs according to established PWMs if manufacturer hasn't provided license plates. Ensure proper operation of dock doors, plates, lights and locks. Report repair or service needs to supervisor to avoid damage or an unsafe condition. Must successfully complete the receiving certification process and testing. Work effectively with immediate supervisor to minimize warehouse shrink/damage (product loss). Responsible for the neatness and cleanliness of assigned work areas and travel aisles, and the accuracy of warehouse locations. Report any unfixable/unsafe issues immediately to supervisor. Observe and enforce all safety rules to eliminate accidents and injuries. Operate appropriate MHE, such as forklifts and pallet jacks, in a safe and orderly manner to eliminate accidents and injuries. Observe proper lifting techniques and physical work practices in accordance with established PWMs. Ensure that MHE is maintained (perform daily inspection) and clean; report repair or service needs to supervisor to minimize equipment damage and down time. Use warehouse computers and RF equipment in a safe and professional manner to avoid damage to equipment. Understand and comply with all applicable Company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc. Comply with all applicable State/Federal laws, regulations, and policies (i.e. OSHA Occupational Health and Safety Administration , HACCP Hazard Analysis and Critical Control Points , etc.). Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation. Performs other warehouse duties as assigned. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Must pass a functional capacity test. Must be able to work effectively in a team environment. Must be able to communicate effectively with supervision, management and co-workers. Must be able to observe and to communicate those observations verbally and in written form to others responsible for the equipment operation and maintenance. EDUCATION AND EXPERIENCE High school diploma or General Education Degree (GED) preferred; six months previous warehouse experience and/or training preferred. Material handling equipment experience preferred. Reach truck experience preferred. Crown and/or Raymond reach truck experience a plus. LANGUAGE SKILLS Must have ability to read and comprehend simple instructions, short correspondence, and memos. Must have ability to read and write simple correspondence. Must have ability to speak effectively in one-on-one and in a small group situations and to respond to questions from managers, associates, and peers. MATHEMATICAL SKILLS Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Certification on material handling equipment is required, or the ability to become certified. PHYSICAL REQUIREMENTS OF THE POSITION The physical demands described herein are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An individual should contact his or her supervisor or the Human Resources Department if he or she believes that an accommodation is needed. While performing the duties of this job, the associate is regularly required to use hands to finger, handle or feel objects, tools, or controls. The associate is frequently required to stand, walk, reach with hands and arms, and talk and hear. The associate is required to stoop, kneel, crouch or sit. The associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Job is performed in a warehouse/operations environment. While performing the duties of this job, the associate is frequently exposed to fast moving material handling equipment or other mechanical equipment, extreme cold or heat in freezer/cooler warehouse environments including temperature of zero degrees. The associate is regularly exposed to wet and/or humid conditions, contained toxic or caustic chemicals, low voltage electrical equipment and vibration. The noise level in the work environment usually is loud. WORK HOURS This is a full-time position. The incumbent must have the ability to work a varying schedule which might include shift work (days or nights), weekdays or weekends, and some holidays. Work hours may vary or change based on customer order, departmental or business requirements. TRAVEL The position does not require travel. The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age . click apply for full job details
04/19/2024
Full time
Company: US1630 Bellissimo Distribution, LLC - Greco Illinois Zip Code: 60103 Minimum Years of Experience: 2 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors $17.00/hour Mon-Fri 8:00am - 4:30pm SUMMARY Responsible for all general warehouse functions including loading, unloading, manual depal, receiving, put-a-way, pulls and replenishments, and selection of product when qualified and as needed in accordance with Preferred Work Methods (PWMs). Each function requires specific equipment and/or process certification. Requires working in freezer, cooler and dry warehouse environments with extreme cold and/or warm temperatures. Performs all duties safely, accurately and meets set productivity standards and goals ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure pallets received meet defined requirements. Enter/scan accurately upon item receipt the LPN (license plate number), catch-weight, manufacture date, expiration date, etc. into the warehouse management system utilizing RF equipment. Ensure all item information is appropriately recorded into the warehouse management system by verifying and entering piece count and weights against bills of lading, invoices and other records. Inspect product being moved for shortages, damage, quality, or deterioration of packing and report to supervisor. Record all overages, shortages and damages on the OS&D form. Verify refrigerated (cooler) and frozen product temperatures are taken according to established PWMs. Follow temperature abuse process and established PWMs if product temperature is out of accepted tolerance range. Record and communicate vendor compliance issues by completing the vendor compliance form during receipt according to established PWMs. Apply blind LPNs according to established PWMs if manufacturer hasn't provided license plates. Ensure proper operation of dock doors, plates, lights and locks. Report repair or service needs to supervisor to avoid damage or an unsafe condition. Must successfully complete the receiving certification process and testing. Work effectively with immediate supervisor to minimize warehouse shrink/damage (product loss). Responsible for the neatness and cleanliness of assigned work areas and travel aisles, and the accuracy of warehouse locations. Report any unfixable/unsafe issues immediately to supervisor. Observe and enforce all safety rules to eliminate accidents and injuries. Operate appropriate MHE, such as forklifts and pallet jacks, in a safe and orderly manner to eliminate accidents and injuries. Observe proper lifting techniques and physical work practices in accordance with established PWMs. Ensure that MHE is maintained (perform daily inspection) and clean; report repair or service needs to supervisor to minimize equipment damage and down time. Use warehouse computers and RF equipment in a safe and professional manner to avoid damage to equipment. Understand and comply with all applicable Company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc. Comply with all applicable State/Federal laws, regulations, and policies (i.e. OSHA Occupational Health and Safety Administration , HACCP Hazard Analysis and Critical Control Points , etc.). Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation. Performs other warehouse duties as assigned. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. Must pass a functional capacity test. Must be able to work effectively in a team environment. Must be able to communicate effectively with supervision, management and co-workers. Must be able to observe and to communicate those observations verbally and in written form to others responsible for the equipment operation and maintenance. EDUCATION AND EXPERIENCE High school diploma or General Education Degree (GED) preferred; six months previous warehouse experience and/or training preferred. Material handling equipment experience preferred. Reach truck experience preferred. Crown and/or Raymond reach truck experience a plus. LANGUAGE SKILLS Must have ability to read and comprehend simple instructions, short correspondence, and memos. Must have ability to read and write simple correspondence. Must have ability to speak effectively in one-on-one and in a small group situations and to respond to questions from managers, associates, and peers. MATHEMATICAL SKILLS Must have the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. REASONING ABILITY Must have the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Certification on material handling equipment is required, or the ability to become certified. PHYSICAL REQUIREMENTS OF THE POSITION The physical demands described herein are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An individual should contact his or her supervisor or the Human Resources Department if he or she believes that an accommodation is needed. While performing the duties of this job, the associate is regularly required to use hands to finger, handle or feel objects, tools, or controls. The associate is frequently required to stand, walk, reach with hands and arms, and talk and hear. The associate is required to stoop, kneel, crouch or sit. The associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Job is performed in a warehouse/operations environment. While performing the duties of this job, the associate is frequently exposed to fast moving material handling equipment or other mechanical equipment, extreme cold or heat in freezer/cooler warehouse environments including temperature of zero degrees. The associate is regularly exposed to wet and/or humid conditions, contained toxic or caustic chemicals, low voltage electrical equipment and vibration. The noise level in the work environment usually is loud. WORK HOURS This is a full-time position. The incumbent must have the ability to work a varying schedule which might include shift work (days or nights), weekdays or weekends, and some holidays. Work hours may vary or change based on customer order, departmental or business requirements. TRAVEL The position does not require travel. The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age . click apply for full job details
Company: US1151 Buckhead Meat Florida, Division of Buckhead Meat Co Zip Code: 33823 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service and/or sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
04/19/2024
Full time
Company: US1151 Buckhead Meat Florida, Division of Buckhead Meat Co Zip Code: 33823 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 2 Years Employment Type: Full Time Travel Percentage: Up to 50% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service and/or sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Director Business Development DBD is responsible for leading the pursuit of new business and expansion/renewal business as applicable. A successful DBD will coordinate the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation message and medium. The focus for this position is on new sales contracts, team selling, and solution selling. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions Lead deal pursuit Create deal and pricing strategy.o Proposal plan of attacko Prospect new brands and develop industry network to build pipelineo Explore cross sell opportunities where applicableo Negotiate contracts and close deals Continued commercial support on accounts closed DBD.o Explore cross-selling opportunities for existing clients Further education on vertical for consultative selling Additional Responsibilities Focus in one vertical/business unit - can work other deals at sales leader's discretion.Understand how Ryder's solutions can be customized to meet customer's needs.Transition new accounts to combo after 24 months unless otherwise decided by Sales & Operations management. Transition new business to Director of Key Accounts to further develop after 24 months unless otherwise decided by Sales & Operations management. Propose $120 million over 5-year period. Sign 1 cross sell opportunity SCS /DTS. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Develops and delivers effective presentations. Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value expert required Qualifications Bachelor's degree required business administration, finance, or related field. Master's degree preferred business administration (MBA) Five (5) years or more sales experience: 3 years at quota and 2 years at 75% of quota required. Five (5) years or more in selling supply chain solutions and/or achieve quota attainment more than 3 times within a 60-month period required. Understanding of services, costs, pricing and value. expert required. Travel - 25% to 40% Applicants from California, Colorado, Connecticut, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $125,000 to $175,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
04/19/2024
Full time
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Director Business Development DBD is responsible for leading the pursuit of new business and expansion/renewal business as applicable. A successful DBD will coordinate the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation message and medium. The focus for this position is on new sales contracts, team selling, and solution selling. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions Lead deal pursuit Create deal and pricing strategy.o Proposal plan of attacko Prospect new brands and develop industry network to build pipelineo Explore cross sell opportunities where applicableo Negotiate contracts and close deals Continued commercial support on accounts closed DBD.o Explore cross-selling opportunities for existing clients Further education on vertical for consultative selling Additional Responsibilities Focus in one vertical/business unit - can work other deals at sales leader's discretion.Understand how Ryder's solutions can be customized to meet customer's needs.Transition new accounts to combo after 24 months unless otherwise decided by Sales & Operations management. Transition new business to Director of Key Accounts to further develop after 24 months unless otherwise decided by Sales & Operations management. Propose $120 million over 5-year period. Sign 1 cross sell opportunity SCS /DTS. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Develops and delivers effective presentations. Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value expert required Qualifications Bachelor's degree required business administration, finance, or related field. Master's degree preferred business administration (MBA) Five (5) years or more sales experience: 3 years at quota and 2 years at 75% of quota required. Five (5) years or more in selling supply chain solutions and/or achieve quota attainment more than 3 times within a 60-month period required. Understanding of services, costs, pricing and value. expert required. Travel - 25% to 40% Applicants from California, Colorado, Connecticut, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $125,000 to $175,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
04/19/2024
Full time
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
04/19/2024
Full time
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
04/19/2024
Full time
Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED - Live the "good stuff cheap" mindset. BE COMMITTED - Operate with grit, passion, tenacity, and action. BE GROWING - How do we get better every day? BE REAL - Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers. 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Customer Service Supervisor ensures the efficient operation of the front end of the store. The Customer Service Supervisor leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty. Resolve customer service issues including answering questions, assisting to complete transactions, and communicating customer requests to Team Leaders when necessary. Ensure that all product at the front end is merchandised per the visual merchandise standards. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that front end operations, store standards, and company programs meet all operational expectations. Assist with developing, evaluating, and supervising front end Associates. Complete any additional responsibilities and/or duties as assigned. Qualifications: Minimum of one to two years' retail experience in a mid-size to large retail service-oriented business preferred. Ability to work evenings, weekends, and holidays on a regular basis. Must have a positive attitude and the ability to interact well with others. Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
University of California- Riverside
Riverside, California
Position Information UC Riverside's Auxiliary Services is recruiting for Senior Director of Auxiliary Facilities Services. The full salary range for the Senior Director is $107,200 - $207,200 annually. However, the expected pay scale for this position is up to $157,200 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. We are collaborating with Another Source, an external recruitment agency, to manage the initial stages of our hiring process. Please connect with them directly using this link prior to completing the application: The Senior Director of Auxiliary Facilities Services is a new position and will help shape our Facilities unit. Reporting to the Associate Vice Chancellor for Auxiliary Services, the Senior Director, Auxiliary Facilities Services will oversee the maintenance, custodial, resource management and unit administrative operations for Auxiliary Services owned/operated properties across campus with 24/7/365 responsibility. Auxiliary Services is comprised of Housing Services, Dining & Hospitality Services, Early Childhood Education, Transportation Services, Campus Business Services, and Finance & Business Operations. Auxiliary Facilities Services is responsible for the upkeep and long-term health of over 105 buildings/structures totaling approximately 2.6M sf. The position has direct oversight of 5 career staff with secondary supervision to over 100 FTE team members. Manages minor capital/major maintenance projects; FFE (furniture, fixtures & equipment) specification and procurement; emergency planning and response; work order systems/processes; liaise to campus grounds & fire safety units; provides guidance and expertise to other Auxiliary Services unit operational staff. Serves on the Auxiliary Services senior leadership team and collaborates with colleagues on high level decision making and organizational strategies. Ensures clean, well-maintained facilities that comply with campus/county/state/federal health and safety regulations along with delivering high quality service to a variety of customers. Will work closely with the Associate Vice Chancellor on several critical areas including establishment of a comprehensive preventative maintenance program, short- and long-term project priorities, budgeting, development of future facilities, workforce planning and optimization of resources. Holds delegated authority on behalf of the department in order to address deferred maintenance issues through project management processes. Works closely with campus partners such as Planning, Design & Construction, Environmental Health & Safety, Facilities Services, Procurement, Fire Marshal, Risk Management and UCPD in order to advance projects and comply with campus/UC policies. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements Education Education Requirements Bachelor's degree and/or equivalent experience/training in architecture, engineering, urban design, city planning or landscape architecture. (Required) License Requirements License or certificate to practice in at least one of the above professions. (Required) Valid Drivers License (Required) Certification Requirements License or certificate to practice in at least one of the above professions. (Required) Experience Requirements 8 - 13 years of related experience. (Required) Facilities management experience of larger scale portfolios. (Required) Previous supervisory/managerial experience. (Preferred) Higher education facilities experience. (Preferred) Experience with formal work order systems or tracking program for repair needs and aging reporting. (Preferred) Demonstrated experience writing spec and scope sheets as well as researching options with new construction projects. (Preferred) Experience in a union represented environment. (Preferred) Minimum Requirements Knowledge of budget development and short/long term financial projections to meet facility needs. Ability to facilitate and collaborate with various internal and external constituencies on strategic short- and long -term facilities planning, management and building construction. Thorough knowledge of engineering and/or architectural design and concepts. Computer skills with commonly used programs (MS Word, Excel, PowerPoint, email and shared drives). Knowledge of human resources procedures, including staffing, hiring, training, disciplinary action, termination, and performance management. Leadership skills to mentor and develop professional staff. Broad knowledge and understanding of applicable laws, rules, regulations, compliance, and internal/external policies. Ability to develop high quality service standards, training programs and unit/team goals. Demonstrated trades/skilled crafts work knowledge. Understanding of union environment with demonstrated ability to work within Collective Bargaining Agreements and participating in joint labor meetings, grievances and contract negotiations. Thorough knowledge of industry best practices. Preferred Qualifications Knowledge of sustainable practices, LEED items as pertains to facilities improvements. Working knowledge and/or experience of UC systems, polices, procedures and regulations. Understanding of emergency planning, response and recovery processes and EOC's. Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud. UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings. UC Riverside is the top university in the United States for social mobility. - U.S. News 2020 UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color. Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019 Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine. The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. For information about our generous employee benefits package, visit: Employee Benefits Overview
04/19/2024
Full time
Position Information UC Riverside's Auxiliary Services is recruiting for Senior Director of Auxiliary Facilities Services. The full salary range for the Senior Director is $107,200 - $207,200 annually. However, the expected pay scale for this position is up to $157,200 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. We are collaborating with Another Source, an external recruitment agency, to manage the initial stages of our hiring process. Please connect with them directly using this link prior to completing the application: The Senior Director of Auxiliary Facilities Services is a new position and will help shape our Facilities unit. Reporting to the Associate Vice Chancellor for Auxiliary Services, the Senior Director, Auxiliary Facilities Services will oversee the maintenance, custodial, resource management and unit administrative operations for Auxiliary Services owned/operated properties across campus with 24/7/365 responsibility. Auxiliary Services is comprised of Housing Services, Dining & Hospitality Services, Early Childhood Education, Transportation Services, Campus Business Services, and Finance & Business Operations. Auxiliary Facilities Services is responsible for the upkeep and long-term health of over 105 buildings/structures totaling approximately 2.6M sf. The position has direct oversight of 5 career staff with secondary supervision to over 100 FTE team members. Manages minor capital/major maintenance projects; FFE (furniture, fixtures & equipment) specification and procurement; emergency planning and response; work order systems/processes; liaise to campus grounds & fire safety units; provides guidance and expertise to other Auxiliary Services unit operational staff. Serves on the Auxiliary Services senior leadership team and collaborates with colleagues on high level decision making and organizational strategies. Ensures clean, well-maintained facilities that comply with campus/county/state/federal health and safety regulations along with delivering high quality service to a variety of customers. Will work closely with the Associate Vice Chancellor on several critical areas including establishment of a comprehensive preventative maintenance program, short- and long-term project priorities, budgeting, development of future facilities, workforce planning and optimization of resources. Holds delegated authority on behalf of the department in order to address deferred maintenance issues through project management processes. Works closely with campus partners such as Planning, Design & Construction, Environmental Health & Safety, Facilities Services, Procurement, Fire Marshal, Risk Management and UCPD in order to advance projects and comply with campus/UC policies. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements Education Education Requirements Bachelor's degree and/or equivalent experience/training in architecture, engineering, urban design, city planning or landscape architecture. (Required) License Requirements License or certificate to practice in at least one of the above professions. (Required) Valid Drivers License (Required) Certification Requirements License or certificate to practice in at least one of the above professions. (Required) Experience Requirements 8 - 13 years of related experience. (Required) Facilities management experience of larger scale portfolios. (Required) Previous supervisory/managerial experience. (Preferred) Higher education facilities experience. (Preferred) Experience with formal work order systems or tracking program for repair needs and aging reporting. (Preferred) Demonstrated experience writing spec and scope sheets as well as researching options with new construction projects. (Preferred) Experience in a union represented environment. (Preferred) Minimum Requirements Knowledge of budget development and short/long term financial projections to meet facility needs. Ability to facilitate and collaborate with various internal and external constituencies on strategic short- and long -term facilities planning, management and building construction. Thorough knowledge of engineering and/or architectural design and concepts. Computer skills with commonly used programs (MS Word, Excel, PowerPoint, email and shared drives). Knowledge of human resources procedures, including staffing, hiring, training, disciplinary action, termination, and performance management. Leadership skills to mentor and develop professional staff. Broad knowledge and understanding of applicable laws, rules, regulations, compliance, and internal/external policies. Ability to develop high quality service standards, training programs and unit/team goals. Demonstrated trades/skilled crafts work knowledge. Understanding of union environment with demonstrated ability to work within Collective Bargaining Agreements and participating in joint labor meetings, grievances and contract negotiations. Thorough knowledge of industry best practices. Preferred Qualifications Knowledge of sustainable practices, LEED items as pertains to facilities improvements. Working knowledge and/or experience of UC systems, polices, procedures and regulations. Understanding of emergency planning, response and recovery processes and EOC's. Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel. UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud. UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings. UC Riverside is the top university in the United States for social mobility. - U.S. News 2020 UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color. Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019 Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine. The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. For information about our generous employee benefits package, visit: Employee Benefits Overview
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Front Desk and VIP Leads, Supervisor or Chief Clerks Front Desk and VIP Clerks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
04/19/2024
Full time
JOB SUMMARY:Position is responsible for supervising the daily operation of the Front Office area. The main areas of supervision include: Front Desk and VIP Services. Recommends and implements services and procedural changes. Monitors and controls expenses within approved budget constraints.ESSENTIAL JOB FUNCTIONS: Supervise the Front Desk and VIP employees; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate. Develop Standard Operating Procedures which govern the daily operations of the guest service area. Supervise for compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests. Coordinate and supervise the activities and foster good relations with event coordinators, meeting planners, on-site contacts, travel organizations, limo services, etc., to provide the maximum level of quality service. Assist the Sales and Marketing Departments in attracting and retaining customers by providing customers top quality customer service. Provide information and assist employees in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. Monitor the Department budget to minimize expenses. Implement emergency training procedures to ensure appropriate protection of the hotel guests, staff and company assets. Maintain a knowledge of emergency procedures including guest related responsibilities and evacuation procedures. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Perform other tasks as assigned by the Hotel Operations Manager. EDUCATION AND EXPERIENCE: One to two years of post high school education. One to two full years of employment in a related position within this company or other hotel organization(s). OTHER MINIMUM QUALIFICATIONS: Requires thorough knowledge of guest services and the hotel services, policies, procedures and operations, Front Desk and Casino/VIP Operations. General knowledge of other hotel departments. Supervisory/management skills. Requires the ability to compile facts and figures. Ability to make occasional decisions guided by established policies and procedures. Oral and written communication skills. Ability to develop and enforce Standard Operating Procedures. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work flexible hours including evenings, weekends, and holidays as needed. Must be able to stand or walk for an extended for the entire shift. Must be able to speak, read, write and understand English. Must be able to tolerate areas containing second hand smoke. Ability to maintain regular, predictable attendance according to schedule Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to team member and guest problems, in a timely manner. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Respond to visual and aural cues. Must have manual dexterity to operate all office equipment. Must be able to recognize and respond to individuals with questions. Must be able to maneuver around office and property. Must be able to work independently. Must be able to lift and carry 10 pounds. Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job. DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES): Front Desk and VIP Leads, Supervisor or Chief Clerks Front Desk and VIP Clerks Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Assists Supervisor in overseeing the day-to day tasks of the Retail Outlets. Under direction from the Shift Supervisor, responsible for the maintaining visual standards and creating and maintaining effective displays. Assists the Shift Supervisor in maintaining inventory levels. Trouble shoots process or technical issues for Associates. Provides quality customer service by displaying expertise in merchandising, fashion, fit and product knowledge. Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge, and most importantly, on customer satisfaction. Assists with training the Sales Associates in selling techniques, customer service and establishing clientele. Promotes positive guest/client relations. Completes special assignments as requested by the Shift Supervisor. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. 1-2 years prior retail sales experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
04/19/2024
Full time
ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Assists Supervisor in overseeing the day-to day tasks of the Retail Outlets. Under direction from the Shift Supervisor, responsible for the maintaining visual standards and creating and maintaining effective displays. Assists the Shift Supervisor in maintaining inventory levels. Trouble shoots process or technical issues for Associates. Provides quality customer service by displaying expertise in merchandising, fashion, fit and product knowledge. Builds sales volume based on customer service, sales, expertise, merchandising and fashion knowledge, and most importantly, on customer satisfaction. Assists with training the Sales Associates in selling techniques, customer service and establishing clientele. Promotes positive guest/client relations. Completes special assignments as requested by the Shift Supervisor. EDUCATION/SKILLS/EXPERIENCE: High school diploma or equivalent preferred. 1-2 years prior retail sales experience preferred. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'