Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/29/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Middough Inc. - 'TOP WORKPLACES' Award Winner! Senior Automation Engineer - Position and Responsibilities As a Senior Automation Engineer with Middough, you will work directly with clients on industrial, continuous, and batched processes, packaging line, and other audits at client facilities in the United States. As an Engineer, you will also collect and prepare data and information to perform detailed engineering calculations and perform engineering designs and analysis on complex or unique problems. Responsibilities include, but are not limited to, the following: Process design of unit operations and preparation of process engineering deliverables such as process flow diagrams, heat and material balances, P&ID's, specifications for equipment and instrumentation systems. Collect and prepare data and information, perform detailed engineering calculations, and write formal engineering and technical reports. Develop technical specifications and data sheets, perform technical evaluation of bids, and recommend best value design to meet client requirements for operability, reliability, maintainability, and safety. Check installations and complete problem-solving activities around field work. Interact with other departments to coordinate the design deliverables. Interact with suppliers to obtain pertinent information needed to finalize Instrument data sheet and calculations. Education, Experience and Skills The successful candidate will possess the following: Bachelor of Science in Engineering degree required. 8+ years of automation engineering experience required. Process flow drawing (PFD) development experience preferred. Experience in the design and selection of instruments preferred. Ability to perform flow design calculations required. Working knowledge of Microsoft Office products. Ability to multi-task and be highly organized. Excellent attention to detail. Strong analytical and problem-solving skills. Strong verbal and written communication skills. Physical Requirements The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this position, the successful candidate will: Remain in a stationary position, often standing or sitting for prolonged periods. Frequently walk, reach with hands and arms, climb stairs, balance, stoop or kneel, twist or bend, use repeating motions that may include the wrists/hands/fingers and talk and hear. Frequently use up-close vision, distance vision, depth perceptions, and the ability to adjust focus. Should not expect adverse environmental conditions within company offices. May be exposed to adverse environmental conditions (such as climbing ladders and/or stairs, extreme heat and/or cold, and/or poor air quality) if or when on-site at a client facility. Noise levels may be moderate to high at various client sites, hearing protection may be required and/or provided. Safety protections to be provided by the client and/or company and are required to be used and followed. May require occasional car or air travel to other company locations or client sites. This position requires the candidate/employee to possess and maintain a valid driver's license in their state of residence. Overtime (weekdays, weekends and/or holidays) may be necessary based on project workload. About Middough Middough Inc. (Middough), founded in 1950, is a leading professional engineering, architecture and project solutions company providing services to a broad spectrum of Fortune 500 clients in nine core industries with offices across the Central, Midwest and Northeast regions. Our diversified team is our greatest asset, and they are challenged with a large variety of interesting projects, management and technical development opportunities and team building experiences. Middough employs the best and brightest individuals who share our passion for excellence and who are dedicated to client satisfaction, quality service, safety awareness and professional development. What Middough Offers We offer a growth and learning culture which encourages and supports employee development through a wide variety of tools and resources such as the company Learning Management System, Middough Learning Center. Middough provides an opportunity to bring your talents and expertise to a successful and growing organization for your career advancement goals. Additionally, we offer a highly competitive compensation and the following comprehensive benefits package, based on eligibility and plan terms/changes: A hybrid work model for work-life flexibility (based on business and client needs) Medical, Dental, and Vision coverage Company paid Short/Long Term Disability, Life, AD&D, and Travel Insurance Health Saving and Flexible Spending Accounts 401(k) Plan Paid Time Off, Company Paid Holidays Tuition Assistance Paid Certifications and Registrations (as applicable) Employee Assistance Program Middough participates in the Department of Homeland Security (DHS) and Social Security Administration (SSA) E-Verify program to confirm work authorization. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors or any other protected characteristic under protected by federal, state, or local laws. Middough does not support sponsorship for any applicant that requires an employment visa (i.e., H-1B) to work lawfully in the US.
03/28/2024
Full time
Middough Inc. - 'TOP WORKPLACES' Award Winner! Senior Automation Engineer - Position and Responsibilities As a Senior Automation Engineer with Middough, you will work directly with clients on industrial, continuous, and batched processes, packaging line, and other audits at client facilities in the United States. As an Engineer, you will also collect and prepare data and information to perform detailed engineering calculations and perform engineering designs and analysis on complex or unique problems. Responsibilities include, but are not limited to, the following: Process design of unit operations and preparation of process engineering deliverables such as process flow diagrams, heat and material balances, P&ID's, specifications for equipment and instrumentation systems. Collect and prepare data and information, perform detailed engineering calculations, and write formal engineering and technical reports. Develop technical specifications and data sheets, perform technical evaluation of bids, and recommend best value design to meet client requirements for operability, reliability, maintainability, and safety. Check installations and complete problem-solving activities around field work. Interact with other departments to coordinate the design deliverables. Interact with suppliers to obtain pertinent information needed to finalize Instrument data sheet and calculations. Education, Experience and Skills The successful candidate will possess the following: Bachelor of Science in Engineering degree required. 8+ years of automation engineering experience required. Process flow drawing (PFD) development experience preferred. Experience in the design and selection of instruments preferred. Ability to perform flow design calculations required. Working knowledge of Microsoft Office products. Ability to multi-task and be highly organized. Excellent attention to detail. Strong analytical and problem-solving skills. Strong verbal and written communication skills. Physical Requirements The characteristics described below are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of this position, the successful candidate will: Remain in a stationary position, often standing or sitting for prolonged periods. Frequently walk, reach with hands and arms, climb stairs, balance, stoop or kneel, twist or bend, use repeating motions that may include the wrists/hands/fingers and talk and hear. Frequently use up-close vision, distance vision, depth perceptions, and the ability to adjust focus. Should not expect adverse environmental conditions within company offices. May be exposed to adverse environmental conditions (such as climbing ladders and/or stairs, extreme heat and/or cold, and/or poor air quality) if or when on-site at a client facility. Noise levels may be moderate to high at various client sites, hearing protection may be required and/or provided. Safety protections to be provided by the client and/or company and are required to be used and followed. May require occasional car or air travel to other company locations or client sites. This position requires the candidate/employee to possess and maintain a valid driver's license in their state of residence. Overtime (weekdays, weekends and/or holidays) may be necessary based on project workload. About Middough Middough Inc. (Middough), founded in 1950, is a leading professional engineering, architecture and project solutions company providing services to a broad spectrum of Fortune 500 clients in nine core industries with offices across the Central, Midwest and Northeast regions. Our diversified team is our greatest asset, and they are challenged with a large variety of interesting projects, management and technical development opportunities and team building experiences. Middough employs the best and brightest individuals who share our passion for excellence and who are dedicated to client satisfaction, quality service, safety awareness and professional development. What Middough Offers We offer a growth and learning culture which encourages and supports employee development through a wide variety of tools and resources such as the company Learning Management System, Middough Learning Center. Middough provides an opportunity to bring your talents and expertise to a successful and growing organization for your career advancement goals. Additionally, we offer a highly competitive compensation and the following comprehensive benefits package, based on eligibility and plan terms/changes: A hybrid work model for work-life flexibility (based on business and client needs) Medical, Dental, and Vision coverage Company paid Short/Long Term Disability, Life, AD&D, and Travel Insurance Health Saving and Flexible Spending Accounts 401(k) Plan Paid Time Off, Company Paid Holidays Tuition Assistance Paid Certifications and Registrations (as applicable) Employee Assistance Program Middough participates in the Department of Homeland Security (DHS) and Social Security Administration (SSA) E-Verify program to confirm work authorization. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors or any other protected characteristic under protected by federal, state, or local laws. Middough does not support sponsorship for any applicant that requires an employment visa (i.e., H-1B) to work lawfully in the US.
I. JOB OVERVIEW Job Description Summary: The Biostatistics Center (BSC) of the Milken Institute School of Public Health is an off-campus research facility of The George Washington University located in Rockville, Maryland. The Biostatistics Center serves as the coordinating center for large scale multi-center clinical trials and epidemiological studies funded by federal agencies including the National Institutes of Health. The Biostatistics Center is a leader in the statistical coordination of major medical research programs of national and international scope. Visit our website at: . The Biostatistics Center Systems Support team is seeking a full-time Systems Engineer II. The position will provide a full spectrum of software and hardware support to our on-site and remote client community. This position serves as a systems engineer II with systems administrator and end-user support functions. The position contributes in the design, implementation, engineering and administration of Linux computing systems hardware, software, network, and storage infrastructure supporting a 24 7 mission-critical environment. These systems are core components of the IT infrastructure supporting all aspects of the research portfolio of the Biostatistics Center. The individual will work on site to provide continued development, maintenance and support of the physical and virtual servers and network infrastructure of the on-site data center. This senior position takes charge of various infrastructure systems and manages and maintains these independently; is responsible for maintaining and expanding services and production infrastructure, often contributing to development efforts and strategic planning. This role oversees systems modifications, administration, applications, usage, design, load balancing, testing, resolution discovery and dissemination, and sometimes oversight of other systems administrators across the enterprise, as well as contributes to the team and the organization by researching upcoming technologies and how to incorporate these within our organization. These roles are the top individual contributing roles in systems engineering, typically with enterprise-wide scope. Essential duties include: -Design, implement and support Linux computing systems hardware and software infrastructure. -Administer and maintain Linux server operating systems and related software within a complex computer environment. -Design and implement robust and secure IT solutions within a fast paced research environment using open source tools. -Provision bare metal and/or virtual server installation and configure. -Perform OS upgrades and patching. -Work closely and collaborate with other team members to ensure optimal server functionality and infrastructure systems availability. -Build new and maintain existing technical documentation. -Perform network administration, security monitoring as well as backup and redundancy procedures. -Identify organizational needs and research and develop solutions to address these needs. -Develop and maintain installation and configuration procedures. -Contribute to and maintain system standards and security posture in accordance with security best practices. -Maintains knowledge, skills and abilities through attendance at seminars and workshops, the review of professional literature and best practices. -Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 7 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 5 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: -Experience in scripting languages and automation -Strong communications and customer service skills with the ability to provide top tier customer support to the user community -Familiarity with the following technologies: IBM Z Systems and LinuxONE servers as well as Linux on System Z IBM z/VM and/or Linux KVM as a hypervisor Building and maintaining x86 server hardware and storage SUSE Linux and SLES MySQL, MariaDB, Apache Tomcat and HTTP servers and similar tool Typical Hiring Range $90,175.49 - $146,449.56 How is pay for new employees determined at GW? II. JOB DETAILS Campus Location: Rockville, Maryland College/School/Department: Biostats Family Information Technology Sub-Family Systems Engineering Stream Individual Contributor Level Level 4 Full-Time/Part-Time: Full time -> FTE 1.00 Hours Per Week: 40 Work Schedule: Monday-Friday, 9am-6pm Will this job require the employee to work on site? No Employee Onsite Status On-campus (in person) Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S012514 Job Open Date: 01/31/2024 Job Close Date: If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
03/28/2024
Full time
I. JOB OVERVIEW Job Description Summary: The Biostatistics Center (BSC) of the Milken Institute School of Public Health is an off-campus research facility of The George Washington University located in Rockville, Maryland. The Biostatistics Center serves as the coordinating center for large scale multi-center clinical trials and epidemiological studies funded by federal agencies including the National Institutes of Health. The Biostatistics Center is a leader in the statistical coordination of major medical research programs of national and international scope. Visit our website at: . The Biostatistics Center Systems Support team is seeking a full-time Systems Engineer II. The position will provide a full spectrum of software and hardware support to our on-site and remote client community. This position serves as a systems engineer II with systems administrator and end-user support functions. The position contributes in the design, implementation, engineering and administration of Linux computing systems hardware, software, network, and storage infrastructure supporting a 24 7 mission-critical environment. These systems are core components of the IT infrastructure supporting all aspects of the research portfolio of the Biostatistics Center. The individual will work on site to provide continued development, maintenance and support of the physical and virtual servers and network infrastructure of the on-site data center. This senior position takes charge of various infrastructure systems and manages and maintains these independently; is responsible for maintaining and expanding services and production infrastructure, often contributing to development efforts and strategic planning. This role oversees systems modifications, administration, applications, usage, design, load balancing, testing, resolution discovery and dissemination, and sometimes oversight of other systems administrators across the enterprise, as well as contributes to the team and the organization by researching upcoming technologies and how to incorporate these within our organization. These roles are the top individual contributing roles in systems engineering, typically with enterprise-wide scope. Essential duties include: -Design, implement and support Linux computing systems hardware and software infrastructure. -Administer and maintain Linux server operating systems and related software within a complex computer environment. -Design and implement robust and secure IT solutions within a fast paced research environment using open source tools. -Provision bare metal and/or virtual server installation and configure. -Perform OS upgrades and patching. -Work closely and collaborate with other team members to ensure optimal server functionality and infrastructure systems availability. -Build new and maintain existing technical documentation. -Perform network administration, security monitoring as well as backup and redundancy procedures. -Identify organizational needs and research and develop solutions to address these needs. -Develop and maintain installation and configuration procedures. -Contribute to and maintain system standards and security posture in accordance with security best practices. -Maintains knowledge, skills and abilities through attendance at seminars and workshops, the review of professional literature and best practices. -Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 7 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 5 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: -Experience in scripting languages and automation -Strong communications and customer service skills with the ability to provide top tier customer support to the user community -Familiarity with the following technologies: IBM Z Systems and LinuxONE servers as well as Linux on System Z IBM z/VM and/or Linux KVM as a hypervisor Building and maintaining x86 server hardware and storage SUSE Linux and SLES MySQL, MariaDB, Apache Tomcat and HTTP servers and similar tool Typical Hiring Range $90,175.49 - $146,449.56 How is pay for new employees determined at GW? II. JOB DETAILS Campus Location: Rockville, Maryland College/School/Department: Biostats Family Information Technology Sub-Family Systems Engineering Stream Individual Contributor Level Level 4 Full-Time/Part-Time: Full time -> FTE 1.00 Hours Per Week: 40 Work Schedule: Monday-Friday, 9am-6pm Will this job require the employee to work on site? No Employee Onsite Status On-campus (in person) Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Employer will not sponsor for employment Visa status Internal Applicants Only? No Posting Number: S012514 Job Open Date: 01/31/2024 Job Close Date: If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
03/28/2024
Full time
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Find opportunities to proactively maintain our product SLAs. This is a strategy and transformation-focused role. As a Senior Manager Tech Lead, you will partner with our test automation teams, product engineering groups, and 3rd party engineering vendors to develop and drive CI/CD tool adoption and standardization, and development environment improvements. Responsibilities Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtime. Guide site reliability automation to help eliminate manual toil and create a self-healing capability. Participate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.
03/28/2024
Full time
Job Description This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and executing on our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Find opportunities to proactively maintain our product SLAs. This is a strategy and transformation-focused role. As a Senior Manager Tech Lead, you will partner with our test automation teams, product engineering groups, and 3rd party engineering vendors to develop and drive CI/CD tool adoption and standardization, and development environment improvements. Responsibilities Design and drive monitoring, alerting, ticket reporting strategies to measure SLA, SLO, MTTI, MTTR and align with management expectations to reduce/minimize prod downtime. Guide site reliability automation to help eliminate manual toil and create a self-healing capability. Participate in selection of appropriate automation tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
03/28/2024
Full time
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
201 Third Street (61049), United States of America, San Francisco, California Senior Manager, Generative AI Product Engineering - People Leader - (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Manager to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience programming with Python, Go, Scala, or C/C++ At least 5 years of experience designing and building and deploying ML applications. At least 2 years of experience mentoring and leading teams developing AI and Machine Learning solutions At least 4 years of people management experience. Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Mgr, Machine Learning Engineering San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Mgr, Machine Learning Engineering Remote (Regardless of Location): $198,900 - $227,000 for Sr. Mgr, Machine Learning Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
03/28/2024
Full time
201 Third Street (61049), United States of America, San Francisco, California Senior Manager, Generative AI Product Engineering - People Leader - (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Manager to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience programming with Python, Go, Scala, or C/C++ At least 5 years of experience designing and building and deploying ML applications. At least 2 years of experience mentoring and leading teams developing AI and Machine Learning solutions At least 4 years of people management experience. Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Mgr, Machine Learning Engineering San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Mgr, Machine Learning Engineering Remote (Regardless of Location): $198,900 - $227,000 for Sr. Mgr, Machine Learning Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Role Fidelity Charitable, specifically the Data and Shared Services (DSS) business unit, is seeking a talented Senior System Analyst/Quality Software Engineer who is experienced in the Xtrac Application or similar workflow application. In this role, you will work with the existing Principle Xtrac Admin, POs, technology Agile Teams, business users, and the DSS Quality Team to roll out a QA Strategy for Xtrac. This role requires a combination of both analyst/Xtrac product administration and quality assurance skill sets. The XTRAC System Analyst works closely with clients to automate and optimize operational processes resulting in increased scalability, reduced cycle times, and improved management information for Client business functions. The XTRAC Analyst effectively documents requirements, develops, tests, and deploys operational workflow solutions utilizing the XTRAC solution set. Post implementation maintenance and improvement are required elements of the client relationship. The XTRAC Analyst must have or quickly develop a broad understanding of supported business functions, which primarily includes various financial service and supporting functions. This position requires a solid combination of technical skills and business knowledge. The successful candidate will also have a clear client service ethic and ability. This position has a significant impact on the client's overall satisfaction with XTRAC Solutions and adoption of preferred workflow platforms, and has frequent client interactions. This role will also elevate the current QA Strategy for Xtrac, ensuring full end to end testing, regression and data best practices are in place. Configuration, Implementation and Support: Primarily work with XTRAC Admin configuration and documentation tools. Directly responsible for successful assigned client implementations, smooth client transitions to production, and ongoing maintenance of delivered solutions. Will work independently and as a team to define an optimal solution. Work with client SMEs to understand and document processes. Collect process, document management, systems integration, and other requirements necessary to implement the solution in XTRAC. Assist client users in testing and roll-out of the solution in the client environment. Provide on-going support and enhancement services to existing clients. Document requirements and recommend specific workflow automation solutions to clients Design, develop, test, deploy and maintain XTRAC workflows/application Participate in sprint and quarterly planning in an Agile environment Participate in and facilitate conference calls as needed Identify product and infrastructure dependencies relative to assigned projects or clients Collaborate with other XTRAC associates or functions as needed to support client needs Write test cases Cross Train and may provide some informal training Work with various Business Unit teams, attend client meetings to understand the requirements, and craft proofs of concept. The Expertise and Skills You Bring Education and Experience Bachelor degree required (preferably in business administration, finance, computer information systems or related fields) 5+ years of business experience required; Financial Services experience desired 3+ years of Client engagement/management experience preferred 2+ years of information systems experience is preferred Practical experience with process design, BPM, workflow, or business process analysis is highly desirable Skills and Knowledge Knowledge of BPM, workflow, analytic and related tools is highly desirable XTRAC admin configuration or similar experience is desirable Sufficient aptitude to continually adapt to changing technology is required Proven problem solving and troubleshooting ability is required Proven client communications skills using various mediums is highly desirable Working knowledge of MS Word, Excel, PowerPoint, and Visio is required Ability to effectively document requirements, test plans, incident reporting, and other necessary artifacts is required Ability to write SQL queries and perform data analysis, a plus. Good communication skills with team and stakeholders Continuous improvement mindset where mistakes and failure are viewed as opportunities to learn and improve. The Team Fidelity Charitable is the brand name for the Fidelity Charitable Gift Fund, an independent public charity, established in 1991 with the mission to foster the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants. The mission of Fidelity Charitable Services (FCS) is to be the provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS operates the Fidelity Charitable Gift Fund. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
If you are adept at IT, understanding systems, identifying, installing, and troubleshooting technical solutions, and enjoy collaborating with multiple teams? We may have the perfect role for you! As a Senior Systems Security Engineer, you will be using your skills and expertise to design, test, and implement our secure operating systems, networks, security monitoring, and tuning. You'll be responsible for the management of our IT security systems and applications, conducting risk and vulnerability assessments, and developing and implementing security controls. You'll research, evaluate, and recommend new security tools, techniques, and technologies in alignment with our IT security strategy and introduce them to the enterprise. The Senior Systems Security Engineer is responsible for designing and deploying secure IT systems to meet emerging customer needs. The SSE's primary focus will be the entire lifecycle of a newly minted secure development environment as part of a large US Air Force program. The SSE will work with the customer to identify requirements, and design, deploy, maintain, and administer the system that satisfies them. The SSE closely collaborates with the system owners, administrators, engineers, and program managers to ensure cybersecurity controls are effectively implemented and documented throughout the entire system lifecycle. The SSE is a vital contributor within SNC's highly dynamic and fast-paced environment. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. Learn more about IAS Must Haves: Bachelor's degree in Systems Security, Network Engineering, Information Technology, or related Engineering discipline and typically 10 years of relevant experience Relevant experience may be considered in lieu of required education Experience with VMWare ESXi hypervisor administration and deployment Experience with Red Hat Enterprise Linux and Windows Server virtualized administration and deployment Experience with containerization utilizing Kubernetes, Docker etc Experience deploying and maintaining cloud environments using Microsoft Azure Experience in scripting & automation using Microsoft Power Shell and Linux Shell Preferred: ISM CAP, CISSP, or CISM Certification ISSE CAP, CISSP-ISSEP Certification ISSO Security+, CISA, or CASP+ Certification MCSE or Linux Security Certification Experience with Dell VxRail Hyperconverged Infrastructure Current TS/SCI Clearance At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC Estimated Starting Salary Range: $120,552.10 - $165,759.14. SNC considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more . IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Learn more about the background check process for Security Clearances. At Sierra Nevada Corporation (SNC), our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.
03/28/2024
Full time
If you are adept at IT, understanding systems, identifying, installing, and troubleshooting technical solutions, and enjoy collaborating with multiple teams? We may have the perfect role for you! As a Senior Systems Security Engineer, you will be using your skills and expertise to design, test, and implement our secure operating systems, networks, security monitoring, and tuning. You'll be responsible for the management of our IT security systems and applications, conducting risk and vulnerability assessments, and developing and implementing security controls. You'll research, evaluate, and recommend new security tools, techniques, and technologies in alignment with our IT security strategy and introduce them to the enterprise. The Senior Systems Security Engineer is responsible for designing and deploying secure IT systems to meet emerging customer needs. The SSE's primary focus will be the entire lifecycle of a newly minted secure development environment as part of a large US Air Force program. The SSE will work with the customer to identify requirements, and design, deploy, maintain, and administer the system that satisfies them. The SSE closely collaborates with the system owners, administrators, engineers, and program managers to ensure cybersecurity controls are effectively implemented and documented throughout the entire system lifecycle. The SSE is a vital contributor within SNC's highly dynamic and fast-paced environment. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. Learn more about IAS Must Haves: Bachelor's degree in Systems Security, Network Engineering, Information Technology, or related Engineering discipline and typically 10 years of relevant experience Relevant experience may be considered in lieu of required education Experience with VMWare ESXi hypervisor administration and deployment Experience with Red Hat Enterprise Linux and Windows Server virtualized administration and deployment Experience with containerization utilizing Kubernetes, Docker etc Experience deploying and maintaining cloud environments using Microsoft Azure Experience in scripting & automation using Microsoft Power Shell and Linux Shell Preferred: ISM CAP, CISSP, or CISM Certification ISSE CAP, CISSP-ISSEP Certification ISSO Security+, CISA, or CASP+ Certification MCSE or Linux Security Certification Experience with Dell VxRail Hyperconverged Infrastructure Current TS/SCI Clearance At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC Estimated Starting Salary Range: $120,552.10 - $165,759.14. SNC considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more . IMPORTANT NOTICE: To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Learn more about the background check process for Security Clearances. At Sierra Nevada Corporation (SNC), our mission is to dream, innovate, inspire and empower the next generation to transform humanity through technology and imagination. As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Senior Generative AI Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services that enable real-time customer-facing applications. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience. Enable our users to build new GenAI capabilities. Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field At least 4 years of experience designing and building and deploying ML application platforms. At least 4 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Familiarity with Graph or Network Theory and Graph ML, including relevant frameworks and libraries such as Deep Graph Learning (DGL) or PyTorch or NetworkX Familiarity with graph querying tools such as Apache Tinkerpop Gremlin, Apache Spark Graphframes, or graph databases. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities. Experience with optimizing ML algorithms and software implementations for speed, efficiency and resource utilization At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $165,100 - $188,500 for Senior Machine Learning Engineer San Francisco, California (Hybrid On-Site): $174,900 - $199,700 for Senior Machine Learning Engineer Remote (Regardless of Location): $140,000 - $159,800 for Senior Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
03/28/2024
Full time
130 5th Ave (22130), United States of America, New York, New York Senior Engineer - Generative AI Product Engineering (Remote Eligible) Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Senior Generative AI Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services that enable real-time customer-facing applications. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience. Enable our users to build new GenAI capabilities. Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field At least 4 years of experience designing and building and deploying ML application platforms. At least 4 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Familiarity with Graph or Network Theory and Graph ML, including relevant frameworks and libraries such as Deep Graph Learning (DGL) or PyTorch or NetworkX Familiarity with graph querying tools such as Apache Tinkerpop Gremlin, Apache Spark Graphframes, or graph databases. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities. Experience with optimizing ML algorithms and software implementations for speed, efficiency and resource utilization At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $165,100 - $188,500 for Senior Machine Learning Engineer San Francisco, California (Hybrid On-Site): $174,900 - $199,700 for Senior Machine Learning Engineer Remote (Regardless of Location): $140,000 - $159,800 for Senior Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
On-Board Engineering is hiring a full-time Sr. Electrical & Instrumentation Engineer in New Castle, DE! For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board Engineering, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits, paid time off, paid holidays and 401k after a probationary time. Position Details: Position Type: Full-Time Job Location: New Castle, DE (Hybrid, 1-2 days remote per week on average) Benefits: Paid time off, paid holidays and health benefits: Medical, Dental, Vision, 401K and Life Insurance Compensation: $100,000 - $135,000 annually Summary: On-Board Engineering Corp. is seeking to grow its Electrical Engineering team with a qualified Electrical and Instrumentation (E&I) Engineer. You will join On-Board's Reputable Corporate Office Team at its Regional Engineering Headquarters in New Castle, DE (Wilmington, DE area) Duties: As a Senior Electrical Engineer (E&I) you will be responsible for designing, developing, and working with our clients as they install or modify new or existing equipment which is used to monitor and control engineering systems, machinery, and processes Produce cable block diagrams, i/o. counts, ISA data sheets, create P&IDs, blank sheet and/or early stages instrumentation design, perform instrument specifications, and the like. You will develop and maintain instrument lists/databases/ Work with Power Distribution for Medium Voltage and Low Voltage schematics, wiring diagrams, one-lines, equipment arrangements, and lighting design Troubleshoot and problem solve, but you will often put on your "Project Engineering Hat" and work collaboratively with design engineers, operations, and procurement to specify instrumentation, control and DCS equipment for purchasing based on scope requirements which will include working with vendors to provide accurate ISA data sheet specifications and equipment procurement quotations Work closely with our other All-Star Engineering Discipline Team Members to complete project objectives on-time and within budget Requirements: Bachelor's Degree in Engineering Good written and verbal communications skills and AutoCAD skills in 2D or 3D is a plus At least 4+ years or more of electrical engineering, instrumentation engineering experience either as a Engineering Design Consultant Engineer to (or on-site/in-plant experience at) industrial, chemical, manufacturing and commercial facilities Experience and knowledge in Safety Instrument Systems (SIS), I/O counts, Instrument sizing and specifications, Functional Descriptions, Automation & controls, Operator Control Panels / HMI) Experience and knowledge in Power Distribution for Medium Voltage and Low Voltage schematics, wiring diagrams, one-lines, equipment arrangements, and lighting design. Competence in Project Management activities such as scope development, cost and man hours estimates, bid package development, scheduling, vendor evaluation / review. Candidates cannot begin an assignment without successful drug & background screening clearances On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. 23-00872 INDE
03/28/2024
Full time
On-Board Engineering is hiring a full-time Sr. Electrical & Instrumentation Engineer in New Castle, DE! For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board Engineering, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits, paid time off, paid holidays and 401k after a probationary time. Position Details: Position Type: Full-Time Job Location: New Castle, DE (Hybrid, 1-2 days remote per week on average) Benefits: Paid time off, paid holidays and health benefits: Medical, Dental, Vision, 401K and Life Insurance Compensation: $100,000 - $135,000 annually Summary: On-Board Engineering Corp. is seeking to grow its Electrical Engineering team with a qualified Electrical and Instrumentation (E&I) Engineer. You will join On-Board's Reputable Corporate Office Team at its Regional Engineering Headquarters in New Castle, DE (Wilmington, DE area) Duties: As a Senior Electrical Engineer (E&I) you will be responsible for designing, developing, and working with our clients as they install or modify new or existing equipment which is used to monitor and control engineering systems, machinery, and processes Produce cable block diagrams, i/o. counts, ISA data sheets, create P&IDs, blank sheet and/or early stages instrumentation design, perform instrument specifications, and the like. You will develop and maintain instrument lists/databases/ Work with Power Distribution for Medium Voltage and Low Voltage schematics, wiring diagrams, one-lines, equipment arrangements, and lighting design Troubleshoot and problem solve, but you will often put on your "Project Engineering Hat" and work collaboratively with design engineers, operations, and procurement to specify instrumentation, control and DCS equipment for purchasing based on scope requirements which will include working with vendors to provide accurate ISA data sheet specifications and equipment procurement quotations Work closely with our other All-Star Engineering Discipline Team Members to complete project objectives on-time and within budget Requirements: Bachelor's Degree in Engineering Good written and verbal communications skills and AutoCAD skills in 2D or 3D is a plus At least 4+ years or more of electrical engineering, instrumentation engineering experience either as a Engineering Design Consultant Engineer to (or on-site/in-plant experience at) industrial, chemical, manufacturing and commercial facilities Experience and knowledge in Safety Instrument Systems (SIS), I/O counts, Instrument sizing and specifications, Functional Descriptions, Automation & controls, Operator Control Panels / HMI) Experience and knowledge in Power Distribution for Medium Voltage and Low Voltage schematics, wiring diagrams, one-lines, equipment arrangements, and lighting design. Competence in Project Management activities such as scope development, cost and man hours estimates, bid package development, scheduling, vendor evaluation / review. Candidates cannot begin an assignment without successful drug & background screening clearances On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics. 23-00872 INDE
The Senior Manager Facility Engineering Operations at Point32Health holds a strategic leadership position with responsibilities encompassing various aspects of engineering, maintenance, and technical operations. They provide direction and vision for smooth functioning, manage project activities, and lead a licensed technician team for 24/7 facility operations and maintenance. Additionally, the Senior Manger Facility Engineering Operations nurtures key relationships with internal and external stakeholders to support the organization's strategic objectives. Key Responsibilities/Duties - What You Will Be Doing Strategic Oversight: Provide strategic direction and guidance for engineering and maintenance operations. Develop and communicate a clear vision for the department and establish goals and objectives aligned with the overall company strategy. Ensure seamless functioning and optimal performance of computerized Direct Digital Control (DDC), Energy Management (EMS), and Building Management (BMS) systems. Collaborative Team Building: Recruit and foster a collaborative, inclusive culture, while leading a high-performing team with clearly defined roles and responsibilities, consistently delivering exceptional results to achieve operational excellence and support organizational goals. Campus Operations Management: Lead and Supervise performance, systems, and campus operations, ensuring they are equipped, well organized, and operating at a world class level of service. Performance Metrics Implementation: Establish and implement performance metrics, enabling data-driven measurements of success, customer satisfaction, and supporting strategic-decision making. Complex Capital Improvements: Lead the strategy, planning and execution of complex capital improvements, leveraging cross functional resources including consultants to ensure seamless building operations end-to-end. Licensed Technicians Management: Manage a team of licensed technicians, responsible for Point32Health's facilities' operation and maintenance, including HVAC and refrigeration systems. Provide expert advice and consultation to the Director on facilities engineering matters, ensuring compliance with federal/state laws and regulations. Preventative Maintenance Planning: Utilize FM work order system to efficiently manage predictive and preventative maintenance activities, ensuring timely routine maintenance, repair, and equipment replacement for maximum efficiency and uptime. Efficient Base Building Operations: Ensure the continuous and efficient operation of all base building and data center electrical, mechanical, and related control systems, implementing effective preventive maintenance programs. Project Oversight: Oversee projects with outside vendors and contractors, pertaining to the physical plant and obtain necessary permits for mechanical and refrigeration equipment installations as required. Energy Usage Optimization: In collaboration with the Monitor and optimize Point32health's energy usage, recommending measures to reduce costs and save energy. Conduct analyses of building energy systems, enabling real-time adjustments and identifying long-term capital needs to operate facilities efficiently. Records and Permits Management: Maintain accurate records and permits, pertaining to the operation of all electrical, mechanical, and plumbing systems, ensuring timely inspections in accordance with relevant state regulations and OSHA requirements. Contract Administration: Prepare and administers contracts for specialized facilities maintenance work, including mission-critical and data center support systems, elevators, fire protection and alarm services, ensuring optimal service-levels, compliance, and cost-effectiveness. Project Management: Perform project management work including budget preparation for maintenance and construction projects, overseeing project execution, resolving complex work problems, recommending contract change orders, preparing progress reports, and reviewing invoices and authorizing payments. Qualifications - What You Need To Perform The Job EDUCATION, CERTIFICATION AND LICENSURE: Engineering degree. EXPERIENCE (minimum years required): 10+ years of mechanical experience, including field experience deploying mechanical & electrical systems 8+ years project management experience in the construction, property management, or facilities management sectors 5 - 8 years' experience staff management; in particular supervising skilled tradespeople SKILL REQUIREMENTS: Employee must be a highly motivated individual who can perform tasks and handle responsibilities with little or no direct supervision. This position requires in depth knowledge of building automation software, networked systems and data communications protocols. The ability to read and thoroughly understand construction plans, electrical/mechanical diagrams and specifications is essential. Position requires the ability to use diagnostic and repair tools consistent with the practice of mechanical equipment installation and repair, to safely work with high voltage machinery and circuitry found in commercial MEP equipment. Excellent computer skills are required for use of Microsoft Office applications and Facilities Management software. Employee must be able to coordinate his/her work within a project team and work with junior maintenance personnel in their daily activities. The position also requires excellent customer service and interpersonal skills to interact with department personnel, internal and external Point32health customers, consultants, and vendors. Will be exposed to and required to deal with highly confidential and sensitive material. Employee must also adhere to the company's corporate compliance policy, department guidelines/policies, and all applicable laws and regulations at all times. Must be able to work in a fast-paced office and outdoor environment handling multiple demands simultaneously and be able to exercise appropriate judgment as necessary. Employee must be safety minded and have the following abilities: to lift up to 70 pounds; to climb ladders; to use hand and power tools; to bend, reach, and stretch; to lift materials weighing up to 70 pounds; to work outdoors under adverse weather conditions; to walk and stand for extended periods of time; and may perform manual labor consistent with maintenance and equipment upkeep, installing heavy machinery, components and working with high-voltage circuits. Employee will work at a PC for moderate periods of time. Overtime is often required to assist with critical project deadlines and to perform essential service functions. This time may be required early morning before normal work hours, in the evening after normal work hours, or on weekends, depending on the task particulars and weather conditions. This position is a member of the Emergency Operations Team and will share responsibility for 24 x 7 responses to facilities related emergencies. Employee will be required to carry a company-supplied cell phone when he/she is on-call. A valid driver's license is required as some outside travel may be required to visit supply stores and vendor locations. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS: Must be able to work under normal office conditions 4 to 5 days/week and work from home as required. May be required to work additional hours beyond standard work schedule. Commitment to Diversity, Equity & Inclusion Point32Health is committed to making diversity, equity, and inclusion part of everything we do-from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. Req ID: R7171
03/28/2024
Full time
The Senior Manager Facility Engineering Operations at Point32Health holds a strategic leadership position with responsibilities encompassing various aspects of engineering, maintenance, and technical operations. They provide direction and vision for smooth functioning, manage project activities, and lead a licensed technician team for 24/7 facility operations and maintenance. Additionally, the Senior Manger Facility Engineering Operations nurtures key relationships with internal and external stakeholders to support the organization's strategic objectives. Key Responsibilities/Duties - What You Will Be Doing Strategic Oversight: Provide strategic direction and guidance for engineering and maintenance operations. Develop and communicate a clear vision for the department and establish goals and objectives aligned with the overall company strategy. Ensure seamless functioning and optimal performance of computerized Direct Digital Control (DDC), Energy Management (EMS), and Building Management (BMS) systems. Collaborative Team Building: Recruit and foster a collaborative, inclusive culture, while leading a high-performing team with clearly defined roles and responsibilities, consistently delivering exceptional results to achieve operational excellence and support organizational goals. Campus Operations Management: Lead and Supervise performance, systems, and campus operations, ensuring they are equipped, well organized, and operating at a world class level of service. Performance Metrics Implementation: Establish and implement performance metrics, enabling data-driven measurements of success, customer satisfaction, and supporting strategic-decision making. Complex Capital Improvements: Lead the strategy, planning and execution of complex capital improvements, leveraging cross functional resources including consultants to ensure seamless building operations end-to-end. Licensed Technicians Management: Manage a team of licensed technicians, responsible for Point32Health's facilities' operation and maintenance, including HVAC and refrigeration systems. Provide expert advice and consultation to the Director on facilities engineering matters, ensuring compliance with federal/state laws and regulations. Preventative Maintenance Planning: Utilize FM work order system to efficiently manage predictive and preventative maintenance activities, ensuring timely routine maintenance, repair, and equipment replacement for maximum efficiency and uptime. Efficient Base Building Operations: Ensure the continuous and efficient operation of all base building and data center electrical, mechanical, and related control systems, implementing effective preventive maintenance programs. Project Oversight: Oversee projects with outside vendors and contractors, pertaining to the physical plant and obtain necessary permits for mechanical and refrigeration equipment installations as required. Energy Usage Optimization: In collaboration with the Monitor and optimize Point32health's energy usage, recommending measures to reduce costs and save energy. Conduct analyses of building energy systems, enabling real-time adjustments and identifying long-term capital needs to operate facilities efficiently. Records and Permits Management: Maintain accurate records and permits, pertaining to the operation of all electrical, mechanical, and plumbing systems, ensuring timely inspections in accordance with relevant state regulations and OSHA requirements. Contract Administration: Prepare and administers contracts for specialized facilities maintenance work, including mission-critical and data center support systems, elevators, fire protection and alarm services, ensuring optimal service-levels, compliance, and cost-effectiveness. Project Management: Perform project management work including budget preparation for maintenance and construction projects, overseeing project execution, resolving complex work problems, recommending contract change orders, preparing progress reports, and reviewing invoices and authorizing payments. Qualifications - What You Need To Perform The Job EDUCATION, CERTIFICATION AND LICENSURE: Engineering degree. EXPERIENCE (minimum years required): 10+ years of mechanical experience, including field experience deploying mechanical & electrical systems 8+ years project management experience in the construction, property management, or facilities management sectors 5 - 8 years' experience staff management; in particular supervising skilled tradespeople SKILL REQUIREMENTS: Employee must be a highly motivated individual who can perform tasks and handle responsibilities with little or no direct supervision. This position requires in depth knowledge of building automation software, networked systems and data communications protocols. The ability to read and thoroughly understand construction plans, electrical/mechanical diagrams and specifications is essential. Position requires the ability to use diagnostic and repair tools consistent with the practice of mechanical equipment installation and repair, to safely work with high voltage machinery and circuitry found in commercial MEP equipment. Excellent computer skills are required for use of Microsoft Office applications and Facilities Management software. Employee must be able to coordinate his/her work within a project team and work with junior maintenance personnel in their daily activities. The position also requires excellent customer service and interpersonal skills to interact with department personnel, internal and external Point32health customers, consultants, and vendors. Will be exposed to and required to deal with highly confidential and sensitive material. Employee must also adhere to the company's corporate compliance policy, department guidelines/policies, and all applicable laws and regulations at all times. Must be able to work in a fast-paced office and outdoor environment handling multiple demands simultaneously and be able to exercise appropriate judgment as necessary. Employee must be safety minded and have the following abilities: to lift up to 70 pounds; to climb ladders; to use hand and power tools; to bend, reach, and stretch; to lift materials weighing up to 70 pounds; to work outdoors under adverse weather conditions; to walk and stand for extended periods of time; and may perform manual labor consistent with maintenance and equipment upkeep, installing heavy machinery, components and working with high-voltage circuits. Employee will work at a PC for moderate periods of time. Overtime is often required to assist with critical project deadlines and to perform essential service functions. This time may be required early morning before normal work hours, in the evening after normal work hours, or on weekends, depending on the task particulars and weather conditions. This position is a member of the Emergency Operations Team and will share responsibility for 24 x 7 responses to facilities related emergencies. Employee will be required to carry a company-supplied cell phone when he/she is on-call. A valid driver's license is required as some outside travel may be required to visit supply stores and vendor locations. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS: Must be able to work under normal office conditions 4 to 5 days/week and work from home as required. May be required to work additional hours beyond standard work schedule. Commitment to Diversity, Equity & Inclusion Point32Health is committed to making diversity, equity, and inclusion part of everything we do-from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. Req ID: R7171
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
03/28/2024
Full time
314 Main Street (21020), United States of America, Cambridge, Massachusetts Senior Lead Engineer - Generative AI Product Engineering Our mission at Capital One is to create trustworthy, reliable and human-in-the-loop AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. Because of our investments in public cloud infrastructure and machine learning platforms, we are now uniquely positioned to harness the power of AI. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities, to reimagine how we serve our customers and businesses who have come to love the products and services we build. We are looking for an experienced Sr. Lead Engineer to help build and maintain APIs and SDKs to train, fine-tune and access AI models at scale. You will work as part of our Enterprise AI team and build systems that will enable our users to work with Large-Language Models (LLMs) and Foundation Models (FMs), using our public cloud infrastructure. You will work with a team of world-class AI engineers and researchers to design and implement key API products and services of our capabilities and enable real-time customer-facing applications powered by these capabilities. Examples of projects you will work on include: Architect, build and deploy well-managed core APIs and SDKs to access LLMs and our proprietary FMs including training, fine-tuning and prompting tasks, including orchestration SDKs. Design APIs for performance, real-time applications, scale, ease of use and governance automation. Develop application-specific interfaces that leverage LLMs and FMs to continue to enhance the associate and customer experience Enable our users to build new AI capabilities Develop tools and processes to monitor API access patterns and operational health. Design and implement AI safety and guardrails in the API layer working closely with researchers. Basic Qualifications: Bachelor's degree in Computer Science, Computer Engineering or a technical field. At least 8 years of experience designing and building data-intensive solutions using distributed computing and cache optimization techniques. At least 8 years of experience programming with Python, Go, Scala, or Java At least 1 year of experience building, scaling, and optimizing training or inferencing systems for deep neural networks Preferred Qualifications: Familiarity with building large-scale AI products or platforms for NLP, speech, computer vision, or recommendation systems serving millions of users. Ability to move fast in an environment with ambiguity at times, and with competing priorities and deadlines. Experience at tech and product-driven companies/startups preferred. Ability to iterate rapidly with researchers and engineers to improve a product experience while building the foundational capabilities Familiarity with deploying large neural network models in demanding production environments. Have experience with API security, observability, cloud access control and privacy best practices. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead Machine Learning Engineer San Francisco, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).