Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
04/18/2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Administrative Assistant POAH Communities is seeking a highly qualified professional to serve as an Administrative Assistant at Woodlen Place Apartments in Kansas City, MO to support the property management team. This individual will perform general clerical tasks, help manage the property management office, receive calls, take messages and route correspondence as well as contribute to small-scale projects. QUALIFICATIONS/REQUIREMENTS Reporting to the Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Strong organizational skills and ability to perform and prioritize multiple tasks with excellent attention to detail and accuracy Solid verbal, written and customer service communication skills Proficient computer skills and in-depth knowledge of relevant software (Microsoft Office Suite - Word, PowerPoint, Excel and Outlook) Project coordination experience and following-through on projects to successful completion Confidence in creating effective solutions for how to deal with challenges or problems Knowledge of standard office administrative practices and procedures Knowledge of property management, real estate or affordable housing a plus Flexibility, positive attitude, team orientation and willingness to learn are a must Ability to work well with all levels of internal management and staff, outside clients and vendors Sensitivity to confidential resident matters may be required RESPONSIBILITIES Perform administrative and office support activities Maintain data and supporting information in internal property management database system Receive and distribute mail to appropriate personnel Seek opportunities to enhance communications and to build collaborative relationships with supervisors and colleagues. Complete other tasks assigned by the Property Management EDUCATION/EXPERIENCE: Bachelor's Degree or at least 3-5 year(s). BENEFITS AT POAH COMMUNITIES At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes: An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays Competitive 401(k) Matching, up to 4% of pay Wellness Program Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking Tuition Reimbursement Program Employee Referral Incentive Program 12 Weeks of Paid Parental Leave Bereavement Leave Jury and Witness Duty Leave Company-Provided Life and Accidental Death & Dismemberment Insurance Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at . ABOUT US POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. ("POAH") family. PI0077ca84e1e0-9232
04/18/2024
Full time
Administrative Assistant POAH Communities is seeking a highly qualified professional to serve as an Administrative Assistant at Woodlen Place Apartments in Kansas City, MO to support the property management team. This individual will perform general clerical tasks, help manage the property management office, receive calls, take messages and route correspondence as well as contribute to small-scale projects. QUALIFICATIONS/REQUIREMENTS Reporting to the Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following: Strong organizational skills and ability to perform and prioritize multiple tasks with excellent attention to detail and accuracy Solid verbal, written and customer service communication skills Proficient computer skills and in-depth knowledge of relevant software (Microsoft Office Suite - Word, PowerPoint, Excel and Outlook) Project coordination experience and following-through on projects to successful completion Confidence in creating effective solutions for how to deal with challenges or problems Knowledge of standard office administrative practices and procedures Knowledge of property management, real estate or affordable housing a plus Flexibility, positive attitude, team orientation and willingness to learn are a must Ability to work well with all levels of internal management and staff, outside clients and vendors Sensitivity to confidential resident matters may be required RESPONSIBILITIES Perform administrative and office support activities Maintain data and supporting information in internal property management database system Receive and distribute mail to appropriate personnel Seek opportunities to enhance communications and to build collaborative relationships with supervisors and colleagues. Complete other tasks assigned by the Property Management EDUCATION/EXPERIENCE: Bachelor's Degree or at least 3-5 year(s). BENEFITS AT POAH COMMUNITIES At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes: An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays Competitive 401(k) Matching, up to 4% of pay Wellness Program Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking Tuition Reimbursement Program Employee Referral Incentive Program 12 Weeks of Paid Parental Leave Bereavement Leave Jury and Witness Duty Leave Company-Provided Life and Accidental Death & Dismemberment Insurance Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at . ABOUT US POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. ("POAH") family. PI0077ca84e1e0-9232
Property Manager POAH Communities is an exciting and highly entrepreneurial organization committed to community development and to preserving 'at risk' affordable rental housing. We are seeking a highly qualified individual to serve as a Property Manager for Cutler Manor Apartments, located in Cutler Bay, FL. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. QUALIFICATIONS/REQUIREMENTS Reporting to a Regional Property Supervisor, the successful candidate will thrive in a team oriented environment and should possess the following: Demonstrate a high level of property management expertise, analytical ability, financial acumen, real estate software knowledge (Yardi), ability to multi-task and deal with stress. Solid verbal, written and customer service communication skills and familiarity with Microsoft Office suite. Ability to manage maintenance programs, marketing and leasing activity, occupancy, financial analysis, budget preparations and annual tenant certifications. Leadership skills to create the trust & influence needed to effectively manage a property and its residents. Strong background in operations and turnaround situations. Confidence in creating effective solutions for how to deal with challenges or problems. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist required. 7-10 years experience preferred RESPONSIBILITIES Execute the financial and operational objectives established by the company and ensure compliance with all federal, state and local laws is maintained. Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets. Seek opportunities to enhance communications and to build collaborative relationships with supervisors, peers, subordinates and residents. Work to recruit, train, motivate and retain the highest caliber property management staff for all positions within the assigned portfolio. Prepare for and attend regular meetings with the property management staff to present detailed reports on portfolio status. Complete other tasks assigned by the Regional Property Supervisor, Senior Vice President and President. BENEFITS AT POAH COMMUNITIES At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes: An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays Competitive 401(k) Matching, up to 4% of pay Wellness Program Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking Tuition Reimbursement Program Employee Referral Incentive Program 12 Weeks of Paid Parental Leave Bereavement Leave Jury and Witness Duty Leave Company-Provided Life and Accidental Death & Dismemberment Insurance Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at . ABOUT US POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. ("POAH") family. PI0b342273deea-7227
04/18/2024
Full time
Property Manager POAH Communities is an exciting and highly entrepreneurial organization committed to community development and to preserving 'at risk' affordable rental housing. We are seeking a highly qualified individual to serve as a Property Manager for Cutler Manor Apartments, located in Cutler Bay, FL. This individual will be a bright and dynamic leader with hands-on experience and the demonstrated ability to successfully manage staff and oversee day-to-day operations. QUALIFICATIONS/REQUIREMENTS Reporting to a Regional Property Supervisor, the successful candidate will thrive in a team oriented environment and should possess the following: Demonstrate a high level of property management expertise, analytical ability, financial acumen, real estate software knowledge (Yardi), ability to multi-task and deal with stress. Solid verbal, written and customer service communication skills and familiarity with Microsoft Office suite. Ability to manage maintenance programs, marketing and leasing activity, occupancy, financial analysis, budget preparations and annual tenant certifications. Leadership skills to create the trust & influence needed to effectively manage a property and its residents. Strong background in operations and turnaround situations. Confidence in creating effective solutions for how to deal with challenges or problems. Certified as a Tax Credit Specialist and/or Certified Occupancy Specialist required. 7-10 years experience preferred RESPONSIBILITIES Execute the financial and operational objectives established by the company and ensure compliance with all federal, state and local laws is maintained. Ensure that systems are in place or created to maximize resident and employee safety and health, and to preserve the physical assets. Seek opportunities to enhance communications and to build collaborative relationships with supervisors, peers, subordinates and residents. Work to recruit, train, motivate and retain the highest caliber property management staff for all positions within the assigned portfolio. Prepare for and attend regular meetings with the property management staff to present detailed reports on portfolio status. Complete other tasks assigned by the Regional Property Supervisor, Senior Vice President and President. BENEFITS AT POAH COMMUNITIES At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes: An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays Competitive 401(k) Matching, up to 4% of pay Wellness Program Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking Tuition Reimbursement Program Employee Referral Incentive Program 12 Weeks of Paid Parental Leave Bereavement Leave Jury and Witness Duty Leave Company-Provided Life and Accidental Death & Dismemberment Insurance Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at . ABOUT US POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. ("POAH") family. PI0b342273deea-7227
This position will be in-person in our St. Louis, MO office! Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people. - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 30% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIda6c736a5-
04/17/2024
Full time
This position will be in-person in our St. Louis, MO office! Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add a Commercial Property Manager to our growing team at NorthPoint Management! We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people. - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Robust Reimbursement Programs: Dependent Care, Tuition, Wellness Spending Account, Cellphone Mental Health Reimbursement Childcare reimbursement $2,000 annual HRA and HSA contribution Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match What You'll Do Provide excellent service to our industrial commercial real estate customers through our core values. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times. Conduct periodic inspections of the commercial property and tenant spaces to ensure compliance with leases and the proper upkeep of the property. Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes. Become proficient with the Yardi Property management software, Salesforce and Create building and property operating budgets utilizing Yardi Advanced Budgeting Complete Property tenant CAM Reconciliations utilizing Yardi. Maintain appropriate records, correspondence and file notes in Lease Manager. Provide 5 Year Building Capital Plans - Collaborate with Asset Management team on funding the plans/needs. Track tenant lease expirations, plan for move-outs/renewals as required. Collaborate with the Lease Concierge team to provide new tenants with an Onboarding Resource Guide regarding emergency contacts, Vendor contacts, insurance requirements, rent collection procedures, and maintenance request procedures. Participate in new building onboarding punch walks and follow through on completions with the Development Manager and one year warranty review. Work directly with the Development Management team to ensure a smooth transition of a building post construction. Be proactive in addressing warranty issues during the first 12 months post construction. Assist the Regional Director of Property Management with establishment of the Property Monitor all key dates and reporting within Yardi and Salesforce. Assist the Regional Director of Property Management with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual. Assist in the production of monthly and annual reports. Assist in preparation of transaction related documents. Assist in maintaining tenant contact lists in Yardi for the company. Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs). Contractor coordination. Coordinate tenant move-ins/move-outs. Approve and/or obtain estimates/bids for repairs at the property. Generate and track Service orders, approvals and distribution. Ensure accurate compliance with contracts of all property related invoices and verify and approve all service work order billings. Update new property information in Yardi, SalesForce and on Building Engineer reference sheets. Detailed verification of all invoice amounts and information with approved Service Orders or Contracts. Ensure proper property and GL coding on invoices. Investigate cost reduction opportunities. Assist corporate accounting with questions related to the property and resolution of vendor issues. This position requires at least 30% travel. Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you! Who You Are Strong working knowledge of MS Word, PowerPoint, G-Suite, and Excel 2+ years of direct Commercial and Industrial Property Management required Industrial Property Management experience. Familiarity with maintenance, accounting, and tracking software (i.e. Yardi, Salesforce, and ) a plus. Effectively prioritize and multi-task. Excellent people skills. Strong working knowledge of general office equipment (copiers, scanners). Ability to effectively communicate both orally and in writing with peers, managers and clients. Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality. Ability to work independently in a remote atmosphere effectively and efficiently. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIda6c736a5-
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Opportunity As a dedicated Manager of Claims Operations you will manage a non-injury team on the New Business Venture and Innovation (NBV&I) team. This is a leadership position on the Noblr, Pay as you drive (PAYD) Claims team. This is a unique opportunity to hire an experienced claims professional to join the NBV&I team. The selected hire(s) will be working within Noblr/PAYD guidelines and framework, responsible for leading non-injury auto claims, including ATF & TL. In tandem, there will be potential opportunities to be part of the operational planning to determine process workflow(s) and claims handling procedures. We are specifically looking for employees that want to be part of building something new, are self-sufficient in problem solving, and enjoy operating in the gray while helping build and frame out the future of auto. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Manages process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles issues and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority. Hires, develops, and coaches claims employees for results delivery. Consistently mentors employees on claims handling and finds opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with shown strength. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Recent claims leadership experience as a claims supervisor/leader Experience coaching and mentoring newer claims employees Master's Degree and/or CPCU or similar claims designation Experience leading large scale products, projects or initiatives Experience handling and/or leading complex auto non-injury scenarios, including but not limited to: ATF & TL claims, Contract Interpretation: Liability, Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage, Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/17/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Opportunity As a dedicated Manager of Claims Operations you will manage a non-injury team on the New Business Venture and Innovation (NBV&I) team. This is a leadership position on the Noblr, Pay as you drive (PAYD) Claims team. This is a unique opportunity to hire an experienced claims professional to join the NBV&I team. The selected hire(s) will be working within Noblr/PAYD guidelines and framework, responsible for leading non-injury auto claims, including ATF & TL. In tandem, there will be potential opportunities to be part of the operational planning to determine process workflow(s) and claims handling procedures. We are specifically looking for employees that want to be part of building something new, are self-sufficient in problem solving, and enjoy operating in the gray while helping build and frame out the future of auto. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Manages process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles issues and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority. Hires, develops, and coaches claims employees for results delivery. Consistently mentors employees on claims handling and finds opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with shown strength. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Recent claims leadership experience as a claims supervisor/leader Experience coaching and mentoring newer claims employees Master's Degree and/or CPCU or similar claims designation Experience leading large scale products, projects or initiatives Experience handling and/or leading complex auto non-injury scenarios, including but not limited to: ATF & TL claims, Contract Interpretation: Liability, Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage, Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Opportunity As a dedicated Manager of Claims Operations you will manage a non-injury team on the New Business Venture and Innovation (NBV&I) team. This is a leadership position on the Noblr, Pay as you drive (PAYD) Claims team. This is a unique opportunity to hire an experienced claims professional to join the NBV&I team. The selected hire(s) will be working within Noblr/PAYD guidelines and framework, responsible for leading non-injury auto claims, including ATF & TL. In tandem, there will be potential opportunities to be part of the operational planning to determine process workflow(s) and claims handling procedures. We are specifically looking for employees that want to be part of building something new, are self-sufficient in problem solving, and enjoy operating in the gray while helping build and frame out the future of auto. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Manages process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles issues and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority. Hires, develops, and coaches claims employees for results delivery. Consistently mentors employees on claims handling and finds opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with shown strength. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Recent claims leadership experience as a claims supervisor/leader Experience coaching and mentoring newer claims employees Master's Degree and/or CPCU or similar claims designation Experience leading large scale products, projects or initiatives Experience handling and/or leading complex auto non-injury scenarios, including but not limited to: ATF & TL claims, Contract Interpretation: Liability, Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage, Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/17/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Opportunity As a dedicated Manager of Claims Operations you will manage a non-injury team on the New Business Venture and Innovation (NBV&I) team. This is a leadership position on the Noblr, Pay as you drive (PAYD) Claims team. This is a unique opportunity to hire an experienced claims professional to join the NBV&I team. The selected hire(s) will be working within Noblr/PAYD guidelines and framework, responsible for leading non-injury auto claims, including ATF & TL. In tandem, there will be potential opportunities to be part of the operational planning to determine process workflow(s) and claims handling procedures. We are specifically looking for employees that want to be part of building something new, are self-sufficient in problem solving, and enjoy operating in the gray while helping build and frame out the future of auto. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Manages process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles issues and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority. Hires, develops, and coaches claims employees for results delivery. Consistently mentors employees on claims handling and finds opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with shown strength. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Recent claims leadership experience as a claims supervisor/leader Experience coaching and mentoring newer claims employees Master's Degree and/or CPCU or similar claims designation Experience leading large scale products, projects or initiatives Experience handling and/or leading complex auto non-injury scenarios, including but not limited to: ATF & TL claims, Contract Interpretation: Liability, Physical Damage Coverage and Uninsured/Underinsured Motorists Property Damage, Dispute resolution experience: Liability Investigation/Comparative Negligence, Unrelated Prior Vehicle Damages, Total Loss Valuation/Negotiation, Non-Owned Vehicles/Rideshare/Permissive Driver, Exceeding Coverage Limits The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Director, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drive execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Select, develop, lead and hold managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to issues. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitor claims reserves and extend settlement authority. Responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Encourage a high performance team that works to deliver exceptional experiences to the members and achieve outstanding results. Build conditions for success removes obstacles, leads and champions change. Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 4 years Property Claims Leadership experience Experience leading a team of 100 or more Demonstrated ability to perform critical review of property estimates Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority Demonstrated proficiency with the Xactimate estimating platform Completed Bachelor's Degree Completed Master's Degree or Completed Insurance or Process Engineering Designations (CPCU, SCLA, PCLA) Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230- $248,810. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/17/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Director, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service teams who are responsible for delivering business results. Responsible for leading execution change management, claims strategies, leader development and technology adoption. Drive execution of operational risk management, regulatory compliance training, policies and procedures across multiple teams. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Select, develop, lead and hold managers accountable for serving members and providing appropriate solutions in auto, property and other claims operations through their teams. Consistently coach managers on leading their teams on claims handling, inspecting and reviewing quality of claims and responding to issues. Responsible for achievement of assigned goals, objectives and scorecard deliverables. Plan, organize, and control the resources to deliver the appropriate claims service. Accountable for ensuring compliance with regulations, policies, procedures, and the fair claims settlement practices act. Provide guidance on technical matters, monitor claims reserves and extend settlement authority. Responsible for service, loss control, and loss adjustment expense. Identify trends and develop action plans as appropriate. Understand, research, and work to influence the financial impact for their respective business area. Encourage a high performance team that works to deliver exceptional experiences to the members and achieve outstanding results. Build conditions for success removes obstacles, leads and champions change. Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive customer service, operational, military or leadership experience to include a minimum 6 years of P&C experience with 4 of those years in claims required with demonstrated proficiency. 3 years of direct team lead or management experience. Demonstrated team leadership, cross-functional collaboration, building business solutions, and/or claims accountabilities. Experience using, interpreting, solutioning and leading with data. What sets you apart: 4 years Property Claims Leadership experience Experience leading a team of 100 or more Demonstrated ability to perform critical review of property estimates Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority Demonstrated proficiency with the Xactimate estimating platform Completed Bachelor's Degree Completed Master's Degree or Completed Insurance or Process Engineering Designations (CPCU, SCLA, PCLA) Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $138,230- $248,810. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Boston Consulting Group
Philadelphia, Pennsylvania
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
04/17/2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
04/17/2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
$1,500.00 Sign-On Bonus COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Apply fundamental sales processes, procedures, methods and techniques. Understand and implement Sales Process, including but not limited to; Making outbound calls to new and existing customers to meet assigned energy saving targets Managing field time effectively with customer or Trade Ally visits Developing and presenting program presentations to spur project activity Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion Maximizes all opportunities in the process to close a project. Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs Maintain knowledge of program "Best Practices", individual program offerings and how they can serve customers including features, advantages and benefits Support outreach work plan creation, monitoring and updates Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals Complete "search and discovery" work where the answers are not clear Actively "cold calling" new potential suppliers/contractors and developing their participation in our programs Perform event planning, coordination and presentations of programs Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs Identify improvement barriers and report information to Program Manager and Outreach Manager Prepare weekly and monthly project based activity reports and track progress towards program goals Assist in the implementation of specific energy efficiency programs in a "flex" capacity, according to defined budgets and energy savings targets Ability to work effectively with non-outreach orientate team personnel Contribute ideas being respectful and understanding of individual experience and knowledge compared to others Willingness to take direction for other team members Demonstrates honesty, keeps commitments and acts in a professional manner Position Requirements Education and Experience Bachelor's degree or equivalent work experience required. Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position 1 - 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation Previous customer service experience required Required Skills, Knowledge and Abilities Results oriented Ability to work in a team atmosphere and to collaborate on continuous improvement efforts Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload Ability to identify and resolve project application issues with customers and trade allies Proficient in Microsoft Office, specifically Word, Excel and Outlook Strong data entry skills in entering information in tracking systems/databases Ability to communicate effectively, both verbally and in writing with customers, clients and employees Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages and ratios Committed to diversity and inclusion Reliable transportation Licenses & Certifications Valid driver's license Travel Requirements Willingness to travel more than 50% Estimated Wage Range: Available upon request. Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
04/17/2024
Full time
$1,500.00 Sign-On Bonus COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Apply fundamental sales processes, procedures, methods and techniques. Understand and implement Sales Process, including but not limited to; Making outbound calls to new and existing customers to meet assigned energy saving targets Managing field time effectively with customer or Trade Ally visits Developing and presenting program presentations to spur project activity Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion Maximizes all opportunities in the process to close a project. Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs Maintain knowledge of program "Best Practices", individual program offerings and how they can serve customers including features, advantages and benefits Support outreach work plan creation, monitoring and updates Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals Complete "search and discovery" work where the answers are not clear Actively "cold calling" new potential suppliers/contractors and developing their participation in our programs Perform event planning, coordination and presentations of programs Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs Identify improvement barriers and report information to Program Manager and Outreach Manager Prepare weekly and monthly project based activity reports and track progress towards program goals Assist in the implementation of specific energy efficiency programs in a "flex" capacity, according to defined budgets and energy savings targets Ability to work effectively with non-outreach orientate team personnel Contribute ideas being respectful and understanding of individual experience and knowledge compared to others Willingness to take direction for other team members Demonstrates honesty, keeps commitments and acts in a professional manner Position Requirements Education and Experience Bachelor's degree or equivalent work experience required. Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position 1 - 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation Previous customer service experience required Required Skills, Knowledge and Abilities Results oriented Ability to work in a team atmosphere and to collaborate on continuous improvement efforts Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload Ability to identify and resolve project application issues with customers and trade allies Proficient in Microsoft Office, specifically Word, Excel and Outlook Strong data entry skills in entering information in tracking systems/databases Ability to communicate effectively, both verbally and in writing with customers, clients and employees Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages and ratios Committed to diversity and inclusion Reliable transportation Licenses & Certifications Valid driver's license Travel Requirements Willingness to travel more than 50% Estimated Wage Range: Available upon request. Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work from home 2 days a week. Relocation assistance is not available for this position. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some nights and weekends. Schedules will be assigned based on business needs. Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay. As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees) What sets you apart: US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/17/2024
Full time
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work from home 2 days a week. Relocation assistance is not available for this position. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some nights and weekends. Schedules will be assigned based on business needs. Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay. As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Embrace continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees) What sets you apart: US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hilton Grand Vacations
Myrtle Beach, South Carolina
Job Description Are you looking for an exciting leadership opportunity? Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. For over 30 years, we have been Hilton's exclusive timeshare brand, delivering exceptional vacation experiences to travel enthusiasts worldwide. At HGV, our top priority is to provide our members and guests with high-quality vacation ownership options, along with unmatched services and benefits. We are looking for a Chief Engineer at our Ocean 22 Resort. This amazing 220 room resort is a hidden gem and a destination in Myrtle Beach, SC. The Chief Engineer advises and controls the Engineering operations within the resort, which includes the daily supervision of mechanical, structural, electrical, and other-related maintenance systems. In this position you will work with the Resort Leadership Team to develop maintenance programs; engage team members; maintain accurate budget; and find opportunities that better equip the organization to achieve its established annual business goals. Why do Team Members Like Working for us? Competitive salary and positive team environment. DAY ONE - Excellent health care options including medical, dental, and vision that encourage preventative care. Paid Time Off (PTO) and Paid sick time. Paid Parental Leave. 401k Matching. Employee stock purchase program. Eligible for established travel discount program. Career growth opportunities. And so much more! As a Chief Engineer, you would be responsible for executing your position's responsibilities to the highest standards: Conducts a regular walk-through to visually assess the physical structure(s) of the building. The assessments are to determine the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems and any other related equipment. Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, guest rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovation projects to offices and employee work areas. Hires, trains, supervise and disciplines all staff under the direction of the Engineering Department. Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. Maintains effective Energy Management and Preventive Maintenance programs, conducting special training for other operating departments on the safe and efficient use of equipment and energy at the property. Informs the General Manager and other department managers, on a regular basis, regarding the specific and overall condition of the building, structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining same. Has the equipment and training necessary to computerize the building information and provide reports as requested. Maintains appropriate supply of materials and equipment to carry out the normal day to day operating and maintenance requirements. Maintains organized and efficient administrative and filling systems within Engineering for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department Maintains a well-defined, and organized system within the shop for the inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification. Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Ability to follow basic written and verbal directions, climb stairs and work on ladders up to 40', push/pull up to 100 lbs, lift/carry up to 50 lbs, grasp, stoop, reach overhead High School Diploma or equivalent required 5 years of related experience required It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: EPA Certification Type II (HVAC) preferred EPA I (Appliance) preferred 5-7 years of related experience preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
04/17/2024
Full time
Job Description Are you looking for an exciting leadership opportunity? Do you want to work for a company that values its team members and encourages you to achieve your best? Hilton Grand Vacations has a place for you. At HGV, we will help you reach your goals and build your future. For over 30 years, we have been Hilton's exclusive timeshare brand, delivering exceptional vacation experiences to travel enthusiasts worldwide. At HGV, our top priority is to provide our members and guests with high-quality vacation ownership options, along with unmatched services and benefits. We are looking for a Chief Engineer at our Ocean 22 Resort. This amazing 220 room resort is a hidden gem and a destination in Myrtle Beach, SC. The Chief Engineer advises and controls the Engineering operations within the resort, which includes the daily supervision of mechanical, structural, electrical, and other-related maintenance systems. In this position you will work with the Resort Leadership Team to develop maintenance programs; engage team members; maintain accurate budget; and find opportunities that better equip the organization to achieve its established annual business goals. Why do Team Members Like Working for us? Competitive salary and positive team environment. DAY ONE - Excellent health care options including medical, dental, and vision that encourage preventative care. Paid Time Off (PTO) and Paid sick time. Paid Parental Leave. 401k Matching. Employee stock purchase program. Eligible for established travel discount program. Career growth opportunities. And so much more! As a Chief Engineer, you would be responsible for executing your position's responsibilities to the highest standards: Conducts a regular walk-through to visually assess the physical structure(s) of the building. The assessments are to determine the level of safety, efficient maintenance, and operation of all mechanical, electrical, HVAC systems and any other related equipment. Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, guest rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovation projects to offices and employee work areas. Hires, trains, supervise and disciplines all staff under the direction of the Engineering Department. Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. Maintains effective Energy Management and Preventive Maintenance programs, conducting special training for other operating departments on the safe and efficient use of equipment and energy at the property. Informs the General Manager and other department managers, on a regular basis, regarding the specific and overall condition of the building, structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining same. Has the equipment and training necessary to computerize the building information and provide reports as requested. Maintains appropriate supply of materials and equipment to carry out the normal day to day operating and maintenance requirements. Maintains organized and efficient administrative and filling systems within Engineering for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department Maintains a well-defined, and organized system within the shop for the inventory, maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplaces list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company, earning our 2022 certification. Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: Ability to follow basic written and verbal directions, climb stairs and work on ladders up to 40', push/pull up to 100 lbs, lift/carry up to 50 lbs, grasp, stoop, reach overhead High School Diploma or equivalent required 5 years of related experience required It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: EPA Certification Type II (HVAC) preferred EPA I (Appliance) preferred 5-7 years of related experience preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
RESIDENTIAL MAINTENANCE TECHNICIAN - PROPERTY MANAGEMENT Company Vehicle Provided! When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. We take a different approach, focusing on affordability and value for our residents. VineBrook has built a culture of people committed to ensuring a world class resident experience. We are united around a desire for excellence and innovation. Unified by our mission, we are developers, creators, designers, managers, technicians, and most importantly leaders. Each of us is a trailblazer with a tremendous opportunity to have a positive impact on the lives of our valuable residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality rental homes. We are currently seeking a qualified residential Maintenance Technician with HVAC certifications to perform maintenance on single family homes. Successful candidates will be hard working, reliable, ability to work independently or as a team. We are seeking candidates who desire a long-term career opportunity with a successful company in the residential services industry. SUMMARY Residential Maintenance Technicians are responsible for the upkeep and repair of our properties. They must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. They must be able to diagnose and troubleshoot problems. Customer service is very important and must be displayed at all times. Documentation is done via smart devices such as provided smartphones and tablets. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent HVAC Certification required 2-5 years of experience in the maintenance field Proficient at using a smartphone and computer ADDITIONAL REQUIREMENTS Must have own tools, we provide larger/specialized equipment Valid driver's license Pass a motor vehicle, drug screen, credit, and criminal background check Please be aware that a positive test could render you ineligible for hire. This includes positive tests for medical and recreational marijuana. Candidates from states who have legalized Marijuana for medicinal and recreational use; VineBrook Homes, LLC considers this a positive result for an illegal substance. ADDITIONAL INFORMATION/BENEFITS We offer paid PTO, health insurance, life insurance, supplemental insurance, dental and vision coverage, as well as a 401(k) with matching and paid time off. We are an equal opportunity employer OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a drug free work place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.
04/16/2024
Full time
RESIDENTIAL MAINTENANCE TECHNICIAN - PROPERTY MANAGEMENT Company Vehicle Provided! When you join VineBrook Homes, LLC. you join a diverse and growing team of talented professionals who are changing the property management industry. VineBrook is an internally managed real estate company specializing in acquiring, renovating, and leasing single family homes. We take a different approach, focusing on affordability and value for our residents. VineBrook has built a culture of people committed to ensuring a world class resident experience. We are united around a desire for excellence and innovation. Unified by our mission, we are developers, creators, designers, managers, technicians, and most importantly leaders. Each of us is a trailblazer with a tremendous opportunity to have a positive impact on the lives of our valuable residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality rental homes. We are currently seeking a qualified residential Maintenance Technician with HVAC certifications to perform maintenance on single family homes. Successful candidates will be hard working, reliable, ability to work independently or as a team. We are seeking candidates who desire a long-term career opportunity with a successful company in the residential services industry. SUMMARY Residential Maintenance Technicians are responsible for the upkeep and repair of our properties. They must be able to work unsupervised while performing quality repairs to HVAC, electrical, and plumbing systems. They must be able to diagnose and troubleshoot problems. Customer service is very important and must be displayed at all times. Documentation is done via smart devices such as provided smartphones and tablets. REQUIRED EDUCATION AND EXPERIENCE High school diploma or equivalent HVAC Certification required 2-5 years of experience in the maintenance field Proficient at using a smartphone and computer ADDITIONAL REQUIREMENTS Must have own tools, we provide larger/specialized equipment Valid driver's license Pass a motor vehicle, drug screen, credit, and criminal background check Please be aware that a positive test could render you ineligible for hire. This includes positive tests for medical and recreational marijuana. Candidates from states who have legalized Marijuana for medicinal and recreational use; VineBrook Homes, LLC considers this a positive result for an illegal substance. ADDITIONAL INFORMATION/BENEFITS We offer paid PTO, health insurance, life insurance, supplemental insurance, dental and vision coverage, as well as a 401(k) with matching and paid time off. We are an equal opportunity employer OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a drug free work place. Qualified applicants will also be required to pass a drug screening before receiving an offer or beginning employment. Refusal to submit to testing will result in disqualification of further employment consideration.
Beacon Hill Staffing Group, LLC
Deerfield, Illinois
Our client, an organization that helps provide low-income housing for individuals in the northern suburbs of Chicago, is seeking a permanent Property Manager. The Property Manager is responsible for all property management tasks for multiple affordable rental buildings of all types and sizes throughout the northern suburbs. Responsibilities: Residential property management for multiple affordable rental properties. Manage the leasing process from application to move-in to recertification to move-out. Qualify and select tenants for occupancy. Lease-up new properties as they come online. Prepare and deliver notices to residents as needed. Resolve tenant issues and link tenants with service agencies and resources as needed. Build relationships with tenants, neighbors, and community groups. Coordinate with maintenance personnel. Requirements: Experience managing affordable rental properties. Highly personable and able to work with people from diverse backgrounds. Energetic and creative in approach. Highly motivated and dependable; ability to work independently and take initiative. Excellent organizational, analytical, and listening skills. Computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus. Ability to work evenings and weekends. Car and valid driver's license Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
04/16/2024
Full time
Our client, an organization that helps provide low-income housing for individuals in the northern suburbs of Chicago, is seeking a permanent Property Manager. The Property Manager is responsible for all property management tasks for multiple affordable rental buildings of all types and sizes throughout the northern suburbs. Responsibilities: Residential property management for multiple affordable rental properties. Manage the leasing process from application to move-in to recertification to move-out. Qualify and select tenants for occupancy. Lease-up new properties as they come online. Prepare and deliver notices to residents as needed. Resolve tenant issues and link tenants with service agencies and resources as needed. Build relationships with tenants, neighbors, and community groups. Coordinate with maintenance personnel. Requirements: Experience managing affordable rental properties. Highly personable and able to work with people from diverse backgrounds. Energetic and creative in approach. Highly motivated and dependable; ability to work independently and take initiative. Excellent organizational, analytical, and listening skills. Computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus. Ability to work evenings and weekends. Car and valid driver's license Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you. Beacon Hill. Employing the Future (TM)
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. The Opportunity We are currently seeking dedicated professionals to work in our San Antonio office for future insurance sales and customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent US military experience through military service or a military spouse/domestic partner (current or former) Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45010 - $46010. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2024
Full time
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. The Opportunity We are currently seeking dedicated professionals to work in our San Antonio office for future insurance sales and customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent US military experience through military service or a military spouse/domestic partner (current or former) Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $45010 - $46010. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
04/14/2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile The Corporate Development Practice (CD) combines rich expertise in corporate strategy concepts with a management methodology designed to create sustainable value-add for BCG clients. Our team provides extensive experience in planning and implementing corporate transactions including merger & acquisition deals and divestitures. We deliver analytic approaches that allow senior management to effectively deal with challenges such as generating growth, managing a portfolio of assets, forming a world-class finance organization, understanding risk, and responding to the way capital markets assess companies today. Taking swift action in turning around and restructuring a business for long-term survival is also part of our offering. What You'll Do WHO WE NEED BCG's Transactions & Integrations team supports businesses with end-to-end transaction excellence, including strategic decision making in mergers and acquisitions, preparing and executing divestitures and joint ventures, supporting IPOs and spinoffs, and creating winning strategies for post-merger integration. We are currently looking for an Associate Director who has significant experience in Post Merger Integrations, Mergers & Acquisitions, and/or Carve-outs. WHAT YOU'LL DO In this role you will bring expert level experience and credibility to our cases and business development opportunities and help build out our Transactions & Integrations practice. Responsibilities include: Contribute to business development and proposal efforts: Key support for proposal creation and presentation: Provide content expertise around specific topics, act as key topic content lead for proposals or other business development work Support development and execution of commercial outreach programs in collaboration with our Industry Practice Areas Assist clients as they execute their Post Merger Integration, M&A, and/or Carve-out efforts: Act as project manager for an entire case or a module on select topic. Define and drive the project approach, supervise BCG consulting team members and manage day to day client interactions Ensure the quality of the work and the relevance of the synthesis and recommendations. Challenge the work in progress and the results; reorient the work approach and analyses as needed Advise case teams on broad and specific issues related to T&I topics by providing expertise and leveraging BCG intellectual capital Build BCG's Transactions and Integrations (T&I) practice: Contribute to improve internal methodology and tools and lead topic development on areas of expertise related to Post Merger Integration, M&A, and/or Carve-out Contribute to BCG intellectual property which are shared with alumni and clients Prepare and present BCG T&I experience and capabilities at internal conferences Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) YOU BRING (EXPERIENCE & QUALIFICATIONS) A minimum of 6 years of relevant experience, with at least 3 years of consulting experience preferred Post Merger Integration, M&A, and/or Carve-out experiences Excellent communication skills and ability to develop high level of credibility with senior clients Advanced degree preferred Bonus: Additional relevant experience with large transformations or organizational restructuring Transactions & Integrations (T&I) is one of the largest and fastest growing businesses in BCG and our team is continuously expanding to support this growth. In this role you will be a part of our Expert Consulting Team that works with T&I cadre members across North America. In this role, you will report to the North America T&I Regional Leader. YOU'LL BE BASED IN: US: Location is flexible to any US city where BCG currently has an office. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Associate Director: $252,900 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile BCG's Insurance Practice serves four industry sectors: 1 Life insurance , 2 Property & Casualty , 3 Commercial & Reinsurance and 4 Health , as well as Insurance brokerage firms. The practice works on the full range of issues of concern to top management, from strategy to operating model redesign, 5 digital transformation, cost, process improvement , 6 risk management strategy, asset management, product development, customer focus, and sales force effectiveness . We have a strong global network and "on-the-ground" experience in all major markets. The Global Practice currently comprises over 200 senior staff and works in Europe, Middle East, the Americas, and Asia Pacific, with a total of 44 insurance active offices worldwide. Our client base is the world's leading global and regional insurance and reinsurance companies and investment and wealth managers. The members of the Insurance Team combine relevant regulatory, technical and analytical know-how with the BCG core competencies: planning, steering and strategy for top management. We help companies identify and develop growth opportunities that reshape the future of the Insurance industry. We discover new avenues for value creation and provide process support during times of business transformation. All of our work is underpinned by the tracking of megatrends in the industry and the publication of thought leadership. What You'll Do WHAT WE NEED BCG is looking for an Expert Consultant focused in Property & Casualty to join our Insurance team and work alongside some of the world's top minds in the industry. You will play a critical role in the growth of our Property & Casualty topic through case execution, client development, and intellectual property and product creation. The insurance industry is entering a new era as changing customer needs and expectations place new demands on existing players. You will create value for our clients with forward-thinking solutions that help them address the operational, technical, and financial implications of changes in their business environment. WHAT YOU'LL DO As an Expert in the Insurance practice, you will have three broad roles: Contribute to the business development of the insurance sector: Contribute and drive leads and proposals together with the partners of the practice Lead development of proposals from end to end around specific topics Engage with the development of additional business beyond the delivery of recommendations on client engagements Develop the topic agenda, create respective content, and foster awareness of BCG's competence Build expertise in our insurance sector (Property & Casualty sub-segment) within BCG and increase BCG's profile externally: Develop and contribute to BCG's intellectual capital - work on BCG content projects to create new techniques and/or capture new ideas Build and maintain "fact packs" related to the P&C topic so there is an ever-available library of educational materials for internal and client usage Responsible for supporting the insurance sector in writing external reports, papers, social media contributions of its partners in concert with the INS practice's marketing lead Identify conferences for BCG's attendance and help coordinate our participation Lead and support execution of insurance projects: Responsible for overall methodology Work jointly with BCG and client project leaders, bring expertise to the team, both on issues specific to the industry and on questions asked by the client Support multiple case teams, co-lead modules, especially those in need for broad experience and hands-on approach Ensure the quality of the work, and the relevance of any synthesis and recommendations. Challenge work in progress, results, and re-orient any analyses if needed Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) A minimum of 5 years' experience overall, with significant consulting experience driving P&C transformation, with a focus on claims management operations, preferably in an international/multicultural environment, including: Strong knowledge of Properties & Casualties (P&C) claims management Experience in interfacing data and business agendas in designing a claims management new organization Experience in leading large platforms, delivery centers or supervised (digital) transformations is a must Strong leader, with clear evidence of people leadership and an ability to change organizations Successful track record in interacting and in building lasting relationships at the highest levels in large and global insurance players Can drive enterprise-wide vision and tactical decisions for our clients during the implementation of large-scale digital transformation programs Developed solid problem-solving capabilities, analytical and structured and able to interface with consultant teams Strong academics; advanced degree preferred Team oriented mind-set and strong interpersonal communication skills Excellent verbal and written communication skills in English YOU'LL BE BASED IN: We will consider candidates for our New York, Chicago, Boston, Philadelphia or Washington D.C. offices. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
04/13/2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. Practice Area Profile BCG's Insurance Practice serves four industry sectors: 1 Life insurance , 2 Property & Casualty , 3 Commercial & Reinsurance and 4 Health , as well as Insurance brokerage firms. The practice works on the full range of issues of concern to top management, from strategy to operating model redesign, 5 digital transformation, cost, process improvement , 6 risk management strategy, asset management, product development, customer focus, and sales force effectiveness . We have a strong global network and "on-the-ground" experience in all major markets. The Global Practice currently comprises over 200 senior staff and works in Europe, Middle East, the Americas, and Asia Pacific, with a total of 44 insurance active offices worldwide. Our client base is the world's leading global and regional insurance and reinsurance companies and investment and wealth managers. The members of the Insurance Team combine relevant regulatory, technical and analytical know-how with the BCG core competencies: planning, steering and strategy for top management. We help companies identify and develop growth opportunities that reshape the future of the Insurance industry. We discover new avenues for value creation and provide process support during times of business transformation. All of our work is underpinned by the tracking of megatrends in the industry and the publication of thought leadership. What You'll Do WHAT WE NEED BCG is looking for an Expert Consultant focused in Property & Casualty to join our Insurance team and work alongside some of the world's top minds in the industry. You will play a critical role in the growth of our Property & Casualty topic through case execution, client development, and intellectual property and product creation. The insurance industry is entering a new era as changing customer needs and expectations place new demands on existing players. You will create value for our clients with forward-thinking solutions that help them address the operational, technical, and financial implications of changes in their business environment. WHAT YOU'LL DO As an Expert in the Insurance practice, you will have three broad roles: Contribute to the business development of the insurance sector: Contribute and drive leads and proposals together with the partners of the practice Lead development of proposals from end to end around specific topics Engage with the development of additional business beyond the delivery of recommendations on client engagements Develop the topic agenda, create respective content, and foster awareness of BCG's competence Build expertise in our insurance sector (Property & Casualty sub-segment) within BCG and increase BCG's profile externally: Develop and contribute to BCG's intellectual capital - work on BCG content projects to create new techniques and/or capture new ideas Build and maintain "fact packs" related to the P&C topic so there is an ever-available library of educational materials for internal and client usage Responsible for supporting the insurance sector in writing external reports, papers, social media contributions of its partners in concert with the INS practice's marketing lead Identify conferences for BCG's attendance and help coordinate our participation Lead and support execution of insurance projects: Responsible for overall methodology Work jointly with BCG and client project leaders, bring expertise to the team, both on issues specific to the industry and on questions asked by the client Support multiple case teams, co-lead modules, especially those in need for broad experience and hands-on approach Ensure the quality of the work, and the relevance of any synthesis and recommendations. Challenge work in progress, results, and re-orient any analyses if needed Our Expert Consulting Track (ECT) The Expert Consulting Track (ECT) is vital to BCG's ability to successfully meet our clients' demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the 'best of BCG' to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting. What You'll Bring (Experience & Qualifications) A minimum of 5 years' experience overall, with significant consulting experience driving P&C transformation, with a focus on claims management operations, preferably in an international/multicultural environment, including: Strong knowledge of Properties & Casualties (P&C) claims management Experience in interfacing data and business agendas in designing a claims management new organization Experience in leading large platforms, delivery centers or supervised (digital) transformations is a must Strong leader, with clear evidence of people leadership and an ability to change organizations Successful track record in interacting and in building lasting relationships at the highest levels in large and global insurance players Can drive enterprise-wide vision and tactical decisions for our clients during the implementation of large-scale digital transformation programs Developed solid problem-solving capabilities, analytical and structured and able to interface with consultant teams Strong academics; advanced degree preferred Team oriented mind-set and strong interpersonal communication skills Excellent verbal and written communication skills in English YOU'LL BE BASED IN: We will consider candidates for our New York, Chicago, Boston, Philadelphia or Washington D.C. offices. YOU'LL BE TRAVELING: Moderate travel is anticipated and will vary based on specific project locations. FOR U.S. APPLICANTS: Boston Consulting Group ("BCG") is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. The first year base compensation for this role is: Consultant: $190,000 USD In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG's Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 (USD) in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested retirement contributions made annually, whether you contribute or not Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Property Managers are responsible for the day-to-day operations of the apartment complex (physical asset) they are assigned to. They must work well in a team-oriented environment and be able to manage their assistant property manager and maintenance team (if applicable). In addition, they support in other areas outlined in other duties. Pay Rate: Starting $15/hr. up to $25 hourly plus incentives Medical Benefits after probationary period, PTO and 401K Benefits after 1 year of employment. We take into consideration the following qualifications for $19+ pay rate: 2- 5+ yrs. experience with LIHTC program, HOME program and 811 program, Texas Property Code. 2- 5+ yrs. experience in Property Management CAM certification Job Requirements Valid United States Driver's License and Valid Vehicle Insurance policy Eligible to work in the United States Essential Functions Timely collection of rents and other fees. Maintain daily inspections of curb appeal, signage, patios, common arears, grounds and parking lots. Answering phone calls and returning voicemails. Submitting maintenance requests and dispatching maintenance through internal Maintenance system. Maintain consistent communication with residents on payment plans and/or applying for rental assistance. Maximizing potential revenue by maintaining physical and financial numbers. Monitoring turnover and working with Maintenance Regional to complete make ready product. Accurately fill out and submit legal documents for the enforcement of evictions for non-payment of rent and breach of contract. Exercise sound judgement to minimize costs and contracted vendors. Issue resident violations and violation fees when needed. Establish and maintain good working relationships among all properties. Knowledgeable on all company policies and procedures. Tour vacant apartments to prospects and maintain a high closing ration with follow up. Complete rental applications that include running credit checks, criminal background checks and income verification. Work with Leasing Manager and the Compliance Department to process rental applications. Ensure the safety, comfort and privacy of all prospects, residents and business partners. Be familiar with competitors and their specials by completing mystery shops and/or completing a monthly market survey. Market vacancies on Facebook, Craigslist and any additional free advertisement sources. If applicable work with Marketing Director to market vacancies on paid advertisement sources. Review and explain TAA lease agreement, addendums and resident handbook to new residents. Inspect move outs in a timely manner and process a Security Deposit Disposition. Deescalate and resolve resident conflicts on the site level. Act as a runner for any outgoing files and/or monies when applicable. Complete daily, weekly, month reports when requested. Comply with local, state and federal Fair Housing Laws. Perform any and all tasks requested by the Regional Manager and upper management. Maintain a daily traffic log to be used by marketing personnel. Competencies Communication proficiency Excellent customer service Ethical Conduct Flexibility, multitask efficiently Initiative Time Management Bilingual (English and Spanish) preferred Excellent Verbal and Written Communication Excellent Interpersonal skills Attention to detail Organization Skills Problem Solving Knowledge on contracts/discrimination laws Supervisory Responsibility If applicable, train, supervise and review performance of an assistant on-site manager and ensure quality control on employees' duties Collaborate and assign day to day tasks of property team members Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift and carry at minimum 25 lbs. Physical requirements include sitting, walking, lifting, endurance, talking, hearing and the use of frequent motor skills. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. (hours are subject to change based off business needs) Overtime depending on business needs. (Saturdays may be required) Travel Personal vehicle is to be used for travel between properties or to corporate office, all within the same county. PI5add58f60f79-7627
04/12/2024
Full time
Property Managers are responsible for the day-to-day operations of the apartment complex (physical asset) they are assigned to. They must work well in a team-oriented environment and be able to manage their assistant property manager and maintenance team (if applicable). In addition, they support in other areas outlined in other duties. Pay Rate: Starting $15/hr. up to $25 hourly plus incentives Medical Benefits after probationary period, PTO and 401K Benefits after 1 year of employment. We take into consideration the following qualifications for $19+ pay rate: 2- 5+ yrs. experience with LIHTC program, HOME program and 811 program, Texas Property Code. 2- 5+ yrs. experience in Property Management CAM certification Job Requirements Valid United States Driver's License and Valid Vehicle Insurance policy Eligible to work in the United States Essential Functions Timely collection of rents and other fees. Maintain daily inspections of curb appeal, signage, patios, common arears, grounds and parking lots. Answering phone calls and returning voicemails. Submitting maintenance requests and dispatching maintenance through internal Maintenance system. Maintain consistent communication with residents on payment plans and/or applying for rental assistance. Maximizing potential revenue by maintaining physical and financial numbers. Monitoring turnover and working with Maintenance Regional to complete make ready product. Accurately fill out and submit legal documents for the enforcement of evictions for non-payment of rent and breach of contract. Exercise sound judgement to minimize costs and contracted vendors. Issue resident violations and violation fees when needed. Establish and maintain good working relationships among all properties. Knowledgeable on all company policies and procedures. Tour vacant apartments to prospects and maintain a high closing ration with follow up. Complete rental applications that include running credit checks, criminal background checks and income verification. Work with Leasing Manager and the Compliance Department to process rental applications. Ensure the safety, comfort and privacy of all prospects, residents and business partners. Be familiar with competitors and their specials by completing mystery shops and/or completing a monthly market survey. Market vacancies on Facebook, Craigslist and any additional free advertisement sources. If applicable work with Marketing Director to market vacancies on paid advertisement sources. Review and explain TAA lease agreement, addendums and resident handbook to new residents. Inspect move outs in a timely manner and process a Security Deposit Disposition. Deescalate and resolve resident conflicts on the site level. Act as a runner for any outgoing files and/or monies when applicable. Complete daily, weekly, month reports when requested. Comply with local, state and federal Fair Housing Laws. Perform any and all tasks requested by the Regional Manager and upper management. Maintain a daily traffic log to be used by marketing personnel. Competencies Communication proficiency Excellent customer service Ethical Conduct Flexibility, multitask efficiently Initiative Time Management Bilingual (English and Spanish) preferred Excellent Verbal and Written Communication Excellent Interpersonal skills Attention to detail Organization Skills Problem Solving Knowledge on contracts/discrimination laws Supervisory Responsibility If applicable, train, supervise and review performance of an assistant on-site manager and ensure quality control on employees' duties Collaborate and assign day to day tasks of property team members Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift and carry at minimum 25 lbs. Physical requirements include sitting, walking, lifting, endurance, talking, hearing and the use of frequent motor skills. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. (hours are subject to change based off business needs) Overtime depending on business needs. (Saturdays may be required) Travel Personal vehicle is to be used for travel between properties or to corporate office, all within the same county. PI5add58f60f79-7627
$1,500.00 Sign-On Bonus COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Apply fundamental sales processes, procedures, methods and techniques. Understand and implement Sales Process, including but not limited to; Making outbound calls to new and existing customers to meet assigned energy saving targets Managing field time effectively with customer or Trade Ally visits Developing and presenting program presentations to spur project activity Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion Maximizes all opportunities in the process to close a project. Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs Maintain knowledge of program "Best Practices", individual program offerings and how they can serve customers including features, advantages and benefits Support outreach work plan creation, monitoring and updates Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals Complete "search and discovery" work where the answers are not clear Actively "cold calling" new potential suppliers/contractors and developing their participation in our programs Perform event planning, coordination and presentations of programs Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs Identify improvement barriers and report information to Program Manager and Outreach Manager Prepare weekly and monthly project based activity reports and track progress towards program goals Assist in the implementation of specific energy efficiency programs in a "flex" capacity, according to defined budgets and energy savings targets Ability to work effectively with non-outreach orientate team personnel Contribute ideas being respectful and understanding of individual experience and knowledge compared to others Willingness to take direction for other team members Demonstrates honesty, keeps commitments and acts in a professional manner Position Requirements Education and Experience Bachelor's degree or equivalent work experience required. Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position 1 - 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation Previous customer service experience required Required Skills, Knowledge and Abilities Results oriented Ability to work in a team atmosphere and to collaborate on continuous improvement efforts Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload Ability to identify and resolve project application issues with customers and trade allies Proficient in Microsoft Office, specifically Word, Excel and Outlook Strong data entry skills in entering information in tracking systems/databases Ability to communicate effectively, both verbally and in writing with customers, clients and employees Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages and ratios Committed to diversity and inclusion Reliable transportation Licenses & Certifications Valid driver's license Travel Requirements Willingness to travel more than 50% Estimated Wage Range: Available upon request. Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
04/12/2024
Full time
$1,500.00 Sign-On Bonus COMPANY Summary As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for developing, coordinating, supporting, implementing, and managing outreach functions and performance for both new program start-up and legacy programs. This position also coordinates with internal and external programs stakeholders on processes and procedures to achieve outreach results. Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Apply fundamental sales processes, procedures, methods and techniques. Understand and implement Sales Process, including but not limited to; Making outbound calls to new and existing customers to meet assigned energy saving targets Managing field time effectively with customer or Trade Ally visits Developing and presenting program presentations to spur project activity Responding to customer and Trade Ally inquiries and concerns by phone, electronically or in person to move projects towards completion Maximizes all opportunities in the process to close a project. Recruit, train, educate and cultivate relationships with contractors and customers to encourage effective marketing of programs Maintain knowledge of program "Best Practices", individual program offerings and how they can serve customers including features, advantages and benefits Support outreach work plan creation, monitoring and updates Develop a comprehensive understanding of program's strategic outreach direction and production levels to deliver established goals Complete "search and discovery" work where the answers are not clear Actively "cold calling" new potential suppliers/contractors and developing their participation in our programs Perform event planning, coordination and presentations of programs Research the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the programs Identify improvement barriers and report information to Program Manager and Outreach Manager Prepare weekly and monthly project based activity reports and track progress towards program goals Assist in the implementation of specific energy efficiency programs in a "flex" capacity, according to defined budgets and energy savings targets Ability to work effectively with non-outreach orientate team personnel Contribute ideas being respectful and understanding of individual experience and knowledge compared to others Willingness to take direction for other team members Demonstrates honesty, keeps commitments and acts in a professional manner Position Requirements Education and Experience Bachelor's degree or equivalent work experience required. Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered when deciding on this position 1 - 2 years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation Previous customer service experience required Required Skills, Knowledge and Abilities Results oriented Ability to work in a team atmosphere and to collaborate on continuous improvement efforts Strong customer service and communication skills Must be able to handle a wide work variety and work in a fast-paced environment Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload Ability to identify and resolve project application issues with customers and trade allies Proficient in Microsoft Office, specifically Word, Excel and Outlook Strong data entry skills in entering information in tracking systems/databases Ability to communicate effectively, both verbally and in writing with customers, clients and employees Ability to analyze and interpret data and solve practical problems Knowledge of mathematical concepts such as fractions, percentages and ratios Committed to diversity and inclusion Reliable transportation Licenses & Certifications Valid driver's license Travel Requirements Willingness to travel more than 50% Estimated Wage Range: Available upon request. Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109221 The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 3 year running Top Workplace in the Greater St. Louis area. Job Summary Leonardo DRS Land Systems is seeking a full time Senior Contracts Administrator for our Bridgeton, MO facility. Position will administer and monitor contract performance on major government contracts. They will also conduct the negotiation and administration of contracts between the company and customers, ensuring adherence to company policies and procedures. Job Responsibilities Administer and monitor contract performance on major government contracts Conduct the negotiation and administration of agreements between the company/customers/subcontractors/vendors ensuring adherence to company policies and procedures Responsible for reviewing contract solicitation terms, handling contract award confirmations, interpreting agreement terms and conditions and identifying potential issues, reviewing agreement amendments / modifications and incorporating changes Review contractual documents to ensure adherence to company policy, government specifications and requirements, identify risks and areas of concern on contract terms and conditions and provide contractual advice, guidance and support to the Contract Lead/Program and Operations Managers Respond to inquiries regarding contract obligations and revisions Provide fulfillment of contract deliverables, billings and cash collections Conduct proposal preparation for customer requirements Prepare and analyze major price proposals Participate in TINA implementation/sweeps Negotiate terms and conditions Monitor contract performance and cost controls and ensure compliance with contract terms Prepare teaming agreements, MOUs, MOAs, and domestic and international consultant/sales representative agreements and other contractual agreements Prepare contractual documents, including the preparation of contract terms and conditions, and assemble contract documentation package Participate in management review of proposals/contracts and in the conduct of program reviews Assist in the preparation of export license applications Assist with subcontract negotiation and management Support, communicate, reinforce and defend DRS' mission, values and culture Maintain effective internal and external customer relations Perform special projects as requested Qualifications Bachelor's degree in related discipline with a minimum of 5 years related experience Strong knowledge of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS) Strong understanding of contract/purchase order terms and conditions and detailed knowledge of the government contracting process including sole source and competitive procurements Comprehensive knowledge of the terms and conditions appropriate for different contract types (FFP, CPFF, CPIF, T&M, IDIQ, etc.) and their proper use Advanced knowledge of government intellectual property (IP)/ software and data rights clauses and IP marking guidelines Advanced knowledge of source selection/evaluation process including cost and price analysis Knowledge of requirements for and experienced in administration of government property Detailed knowledge of government contract administration duties including subcontract flow downs, change management, inspection, acceptance, payment, warranty, close-out and records retention Detailed knowledge and thorough understanding of proper drafting, negotiation and use of contracts, subcontracts, POs teaming and other forms of agreements Excellent verbal and written communication skills Contract/agreement briefing, negotiation and review experience Experience in monitoring contracts/subcontracts of increasing complexity and value Membership in National Contract Management Association (NCMA) and CPCM certification desired General computer proficiency and familiarity with Microsoft Office programs Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Leonardo DRS Land Systems division is a recognized world leader in the integration of complex technologies into legacy systems and platforms for military and commercial customers globally. DRS Land Systems offers a diverse portfolio of military products and technologies focused on battlefield reconnaissance and surveillance, survivability, lethality, heavy transport mobility, fuel and water distribution, radar and electronic systems testing. Headquartered in Bridgeton, MO with a 100- acre heavy equipment manufacturing facility in West Plains, MO, and a site in Goleta, GA.
04/12/2024
Full time
Leonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network infrastructure, avionics systems, and intelligence and security solutions. Additionally, the company builds power systems and electro-optical/infrared systems for a wide range of commercial customers. Headquartered in Arlington, Virginia, Leonardo DRS is a wholly owned subsidiary of Leonardo S.p.A. For additional information on DRS, please visit our website at Job ID: 109221 The Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 3 year running Top Workplace in the Greater St. Louis area. Job Summary Leonardo DRS Land Systems is seeking a full time Senior Contracts Administrator for our Bridgeton, MO facility. Position will administer and monitor contract performance on major government contracts. They will also conduct the negotiation and administration of contracts between the company and customers, ensuring adherence to company policies and procedures. Job Responsibilities Administer and monitor contract performance on major government contracts Conduct the negotiation and administration of agreements between the company/customers/subcontractors/vendors ensuring adherence to company policies and procedures Responsible for reviewing contract solicitation terms, handling contract award confirmations, interpreting agreement terms and conditions and identifying potential issues, reviewing agreement amendments / modifications and incorporating changes Review contractual documents to ensure adherence to company policy, government specifications and requirements, identify risks and areas of concern on contract terms and conditions and provide contractual advice, guidance and support to the Contract Lead/Program and Operations Managers Respond to inquiries regarding contract obligations and revisions Provide fulfillment of contract deliverables, billings and cash collections Conduct proposal preparation for customer requirements Prepare and analyze major price proposals Participate in TINA implementation/sweeps Negotiate terms and conditions Monitor contract performance and cost controls and ensure compliance with contract terms Prepare teaming agreements, MOUs, MOAs, and domestic and international consultant/sales representative agreements and other contractual agreements Prepare contractual documents, including the preparation of contract terms and conditions, and assemble contract documentation package Participate in management review of proposals/contracts and in the conduct of program reviews Assist in the preparation of export license applications Assist with subcontract negotiation and management Support, communicate, reinforce and defend DRS' mission, values and culture Maintain effective internal and external customer relations Perform special projects as requested Qualifications Bachelor's degree in related discipline with a minimum of 5 years related experience Strong knowledge of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS) Strong understanding of contract/purchase order terms and conditions and detailed knowledge of the government contracting process including sole source and competitive procurements Comprehensive knowledge of the terms and conditions appropriate for different contract types (FFP, CPFF, CPIF, T&M, IDIQ, etc.) and their proper use Advanced knowledge of government intellectual property (IP)/ software and data rights clauses and IP marking guidelines Advanced knowledge of source selection/evaluation process including cost and price analysis Knowledge of requirements for and experienced in administration of government property Detailed knowledge of government contract administration duties including subcontract flow downs, change management, inspection, acceptance, payment, warranty, close-out and records retention Detailed knowledge and thorough understanding of proper drafting, negotiation and use of contracts, subcontracts, POs teaming and other forms of agreements Excellent verbal and written communication skills Contract/agreement briefing, negotiation and review experience Experience in monitoring contracts/subcontracts of increasing complexity and value Membership in National Contract Management Association (NCMA) and CPCM certification desired General computer proficiency and familiarity with Microsoft Office programs Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours. Some employees are eligible for limited benefits only Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Leonardo DRS Land Systems division is a recognized world leader in the integration of complex technologies into legacy systems and platforms for military and commercial customers globally. DRS Land Systems offers a diverse portfolio of military products and technologies focused on battlefield reconnaissance and surveillance, survivability, lethality, heavy transport mobility, fuel and water distribution, radar and electronic systems testing. Headquartered in Bridgeton, MO with a 100- acre heavy equipment manufacturing facility in West Plains, MO, and a site in Goleta, GA.