MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
04/20/2024
Full time
MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
04/19/2024
Full time
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job Responsibilities Shares information to improve workflow processes. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions. Gathers and updates necessary information and communicates to appropriate parties Collaborates with vendors on enhancements and platform changes. Ensures that software and program defects in tooling are tracked and summarizes and presents findings to management. Provides subject matter expertise to less experienced team members. May allocate and tracks the work of individual contributors. Participates in teaching and training members of work team. This position provides coaching to less experienced team members and reviews some aspects of their technical output. Leads in designing, building, operating and automating key application security solutions and processes to protect the integrity of the organization's digital network, systems, applications and data. Responsible for writing code and scripts for data retrieval via APIs Materially implements and develops new platforms and tools to provide security detection and analysis. Develops design specifications and technical approaches on assigned projects and may lead implementation. Multiple years of experience in administration, configuration, implementation, testing, and support of application security tools (ie. IAST/MAST/DAST/SAST) Has advanced in-depth knowledge of security protocols and standards, vulnerability assessment tools, security application suites, penetration testing tools and advanced understanding of countermeasures/mitigation techniques. About Walgreens Boots Alliance Walgreens () is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is t o create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Basic Qualifications Bachelor's Degree and at least 1 year of experience in IT security OR High School/ GED and at least 4 years of experience in IT security. Experience working in Security Engineering, Threat Response, Security Operations, IT Operations, IT Compliance and/or IT Governance Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or Information Security CISSP, CEH, GIAC Certifications To review benefits, please click here An Equal Opportunity Employer, including disability/veterans
04/19/2024
Full time
Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job Responsibilities Shares information to improve workflow processes. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions. Gathers and updates necessary information and communicates to appropriate parties Collaborates with vendors on enhancements and platform changes. Ensures that software and program defects in tooling are tracked and summarizes and presents findings to management. Provides subject matter expertise to less experienced team members. May allocate and tracks the work of individual contributors. Participates in teaching and training members of work team. This position provides coaching to less experienced team members and reviews some aspects of their technical output. Leads in designing, building, operating and automating key application security solutions and processes to protect the integrity of the organization's digital network, systems, applications and data. Responsible for writing code and scripts for data retrieval via APIs Materially implements and develops new platforms and tools to provide security detection and analysis. Develops design specifications and technical approaches on assigned projects and may lead implementation. Multiple years of experience in administration, configuration, implementation, testing, and support of application security tools (ie. IAST/MAST/DAST/SAST) Has advanced in-depth knowledge of security protocols and standards, vulnerability assessment tools, security application suites, penetration testing tools and advanced understanding of countermeasures/mitigation techniques. About Walgreens Boots Alliance Walgreens () is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities. WBA's purpose is t o create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Basic Qualifications Bachelor's Degree and at least 1 year of experience in IT security OR High School/ GED and at least 4 years of experience in IT security. Experience working in Security Engineering, Threat Response, Security Operations, IT Operations, IT Compliance and/or IT Governance Willing to travel up to 10% of the time for business purposes (within state and out of state). Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or Information Security CISSP, CEH, GIAC Certifications To review benefits, please click here An Equal Opportunity Employer, including disability/veterans
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
04/19/2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. Human Resources Generalist II Job Summary Performs highly complex Human Resources related duties at the professional level and carries out responsibilities in some or all of the following functional areas: employee relations, labor relations, recruitment, training, compliance, and recognition. Administers HR policies and procedures. Collects and analyzes HR data, assists the HR Manager with tasks as assigned and makes recommendations to Management. Coach and support new HR team members. Human Resources Generalist II Responsibilities Lead employment and compliance based investigations. Act as Company's sole representative during legal and binding arbitration, appeal's board and open door processes to settle disputes with employees. Collaborate with site HR and Operations leadership to provide advice on HR and labor regulatory issues; this may include acting as a coach for new HR team members. Collaborates with leadership in effective performance management (ensures alignment with policies and procedures) and coaches on developing effective pipeline and succession plans. Implement cost effective and practical HR solutions while ensuring the ability to attract and retain required skills. Implement projects as directed by site leadership, facilitating change management, engagement, coaching and advising of stakeholders. Responsible for protecting and maintaining privacy of employee personnel records, including compensation information Implement HR goals, processes, practices and systems to build organizational and individual capability (i.e., staffing, performance management, training & development, employee relations). Guides leaders and employees regarding Company policies, values, HR programs and monitors for compliance with Federal, State, and local laws. Analyzes and uses HR metrics, such as turnover, time system data and overtime reports, to determine appropriate action. Including supporting workforce planning and forecasting initiatives. Perform other duties as requested. Human Resources Generalist II Position Requirements Master's degree and one (1) year professional human resources experience; OR Master's degree and two (2) years related industrial or manufacturing employee relations experience; OR Bachelor's degree and two (2) years professional human resources experience; OR Bachelor's degree and three (3) years related industrial or manufacturing employee relations experience; OR High School Diploma/GED and six (6) years professional human resources experience Understand the business operations from both a strategic and tactical perspective. Understanding of and experience with most or all of the core aspects of Human Resources Management (staffing, employee relations, labor relations, performance management, leadership development, training, etc ). Experience working within a dispute resolution process. Experience in independently leading an investigation process. Experience in addressing complex employee relations issues autonomously. Experience in independently handling routine and complex scenarios utilizing various resources. Experience leading a project to completion. Ability to address and resolve workplace conflicts Courage to make tough decisions and deliver difficult messages with professionalism, poise and diplomacy skills. Standing by decisions. Ability to coach and influence leadership at all levels of the organization Must possess consultative/collaborative style and approach with proven ability to develop credible relationships with business partners. Must be a confident communicator, including written and verbal skills, effective at all levels of the organization. Comfortable working in a fast-paced environment and ambiguous business conditions. Demonstrates high level of integrity and absolute confidentiality. Human Resources Generalist II Preferred Position Requirements Prior experience providing generalist support in a fast-paced industrial environment Experience with an alternate dispute resolution process Experience working in SuccessFactors and SAP or other HRMS Experience using data to make decisions Experience conducting complex investigations and documenting results in a comprehensive investigative report Understanding the nuances of the staffing process: vacancy through to hire Versed Microsoft applications
04/19/2024
Full time
Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. Human Resources Generalist II Job Summary Performs highly complex Human Resources related duties at the professional level and carries out responsibilities in some or all of the following functional areas: employee relations, labor relations, recruitment, training, compliance, and recognition. Administers HR policies and procedures. Collects and analyzes HR data, assists the HR Manager with tasks as assigned and makes recommendations to Management. Coach and support new HR team members. Human Resources Generalist II Responsibilities Lead employment and compliance based investigations. Act as Company's sole representative during legal and binding arbitration, appeal's board and open door processes to settle disputes with employees. Collaborate with site HR and Operations leadership to provide advice on HR and labor regulatory issues; this may include acting as a coach for new HR team members. Collaborates with leadership in effective performance management (ensures alignment with policies and procedures) and coaches on developing effective pipeline and succession plans. Implement cost effective and practical HR solutions while ensuring the ability to attract and retain required skills. Implement projects as directed by site leadership, facilitating change management, engagement, coaching and advising of stakeholders. Responsible for protecting and maintaining privacy of employee personnel records, including compensation information Implement HR goals, processes, practices and systems to build organizational and individual capability (i.e., staffing, performance management, training & development, employee relations). Guides leaders and employees regarding Company policies, values, HR programs and monitors for compliance with Federal, State, and local laws. Analyzes and uses HR metrics, such as turnover, time system data and overtime reports, to determine appropriate action. Including supporting workforce planning and forecasting initiatives. Perform other duties as requested. Human Resources Generalist II Position Requirements Master's degree and one (1) year professional human resources experience; OR Master's degree and two (2) years related industrial or manufacturing employee relations experience; OR Bachelor's degree and two (2) years professional human resources experience; OR Bachelor's degree and three (3) years related industrial or manufacturing employee relations experience; OR High School Diploma/GED and six (6) years professional human resources experience Understand the business operations from both a strategic and tactical perspective. Understanding of and experience with most or all of the core aspects of Human Resources Management (staffing, employee relations, labor relations, performance management, leadership development, training, etc ). Experience working within a dispute resolution process. Experience in independently leading an investigation process. Experience in addressing complex employee relations issues autonomously. Experience in independently handling routine and complex scenarios utilizing various resources. Experience leading a project to completion. Ability to address and resolve workplace conflicts Courage to make tough decisions and deliver difficult messages with professionalism, poise and diplomacy skills. Standing by decisions. Ability to coach and influence leadership at all levels of the organization Must possess consultative/collaborative style and approach with proven ability to develop credible relationships with business partners. Must be a confident communicator, including written and verbal skills, effective at all levels of the organization. Comfortable working in a fast-paced environment and ambiguous business conditions. Demonstrates high level of integrity and absolute confidentiality. Human Resources Generalist II Preferred Position Requirements Prior experience providing generalist support in a fast-paced industrial environment Experience with an alternate dispute resolution process Experience working in SuccessFactors and SAP or other HRMS Experience using data to make decisions Experience conducting complex investigations and documenting results in a comprehensive investigative report Understanding the nuances of the staffing process: vacancy through to hire Versed Microsoft applications
Computer World Services (CWS)Corporation
Washington, Washington DC
Job Description CWS is seeking a Systems Engineer II to leverage engineering best practices within design, administration, installation and support for systems/server, software and security to include Okta Support. The contractor will support OFR's efforts to: Coordinate and/or perform additions and changes to operating systems and applications; includes investigation, analysis, recommendation, configuration, installation, and testing of new software and applications. Provide direct support in the day-to-day operations on operating systems and software, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Will be responsible for securing user applications, application integrations, deployment automation, and improving security using Okta solutions. Will play a crucial role in implementing Identity and Access Governance solutions, providing advanced authentication, overseeing privileged access management, and ensuring secure information distribution. Perform tasks including but not limited to User Lifecycle Management, security policy frameworks, and advanced directory integration for cloud and on-premises access. Use the Okta Policy framework to control user access, map identity attributes and data transformations using Universal Directory, and troubleshoot issues. Key Tasks and Responsibilities • Experience with Okta includes installation, configuration, and migrations. • Troubleshoot advanced problems within the Okta IdP by using tools such as SAML tracer, Fiddler, and other similar tools. • Integrate applications with SAML, OpenID Connect, RADIUS and Oauth. • Integrate applications with Multi Factor/Password less Authentication • Provide Proof of Concepts and Pilots for Advancing Zero Trust integration infrastructure. • Support of primarily Microsoft 365 stack (Exchange Online (hybrid), Intune, Entra ID, Teams, OneDrive) • Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, Group Policy as well as basic MS SQL administration. • Ensure that all Group Policy Management (GPM) changes are controlled and documented. • Measure and monitor metrics, identify trends, and report standings and findings to management and other stakeholders. • Participating in meetings with executives to discuss technical issues and propose solutions. • Collaborating with other members of the engineering team to design new features or improve existing ones. • Escalate issues to vendor and third-party entities, as necessary. • Other operational support duties as assigned. • Experience leading engineering projects from start to finish. • Provide support to technical leaders by coordinating activities pertaining to the development, documentation and maintenance associated with changes to the system. • Ability to work and deliver on short response tasking in a fast paced environment. • Ability to effectively manage several projects simultaneously while balancing resources • Ability to work in a dynamic team environment, adaptable to change, and thrive in an atmosphere that requires trust, initiative, creativity, and strong problem-solving skills. • Strong communication skills with customers over phone, email, or ticketing system. • Ability to work well in a constantly evolving work environment. • Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals. Education & Experience • 10 or more years of IT experience • 3+ direct years of experience engineering and providing operations support for Okta SSO solutions. • Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset. • Hands-on experience migrating applications to implement Okta. • Strong knowledge of the different identity and access management (IAM) concepts, technologies, and authentication protocols. • Intimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OAuth, OIDC, OpenID and REST APIs, and other security interfaces. • Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services. • An understanding of Zero Trust concepts. • Active Directory including but not limited to: o Microsoft Active Directory/Azure Active Directory (EntraID) o Privileged access management (PAM) systems such as Beyond Trust o Hands-on experience with cloud computing services (O365/Microsoft Azure/AWS). o Experience with SailPoint IdentityIQ integration and operations. o Experience with network architecture. o Experience with Windows PowerShell scripting. Certifications • Okta Certified Security Clearance • Public Trust High (Tier 4/BI) Risk Level • Must be a US citizen Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) • Remote or DC IND1 Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at or IND1
04/19/2024
Full time
Job Description CWS is seeking a Systems Engineer II to leverage engineering best practices within design, administration, installation and support for systems/server, software and security to include Okta Support. The contractor will support OFR's efforts to: Coordinate and/or perform additions and changes to operating systems and applications; includes investigation, analysis, recommendation, configuration, installation, and testing of new software and applications. Provide direct support in the day-to-day operations on operating systems and software, including the evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems. Will be responsible for securing user applications, application integrations, deployment automation, and improving security using Okta solutions. Will play a crucial role in implementing Identity and Access Governance solutions, providing advanced authentication, overseeing privileged access management, and ensuring secure information distribution. Perform tasks including but not limited to User Lifecycle Management, security policy frameworks, and advanced directory integration for cloud and on-premises access. Use the Okta Policy framework to control user access, map identity attributes and data transformations using Universal Directory, and troubleshoot issues. Key Tasks and Responsibilities • Experience with Okta includes installation, configuration, and migrations. • Troubleshoot advanced problems within the Okta IdP by using tools such as SAML tracer, Fiddler, and other similar tools. • Integrate applications with SAML, OpenID Connect, RADIUS and Oauth. • Integrate applications with Multi Factor/Password less Authentication • Provide Proof of Concepts and Pilots for Advancing Zero Trust integration infrastructure. • Support of primarily Microsoft 365 stack (Exchange Online (hybrid), Intune, Entra ID, Teams, OneDrive) • Systems Administration: Knowledge of Microsoft Windows Server Platforms, Active Directory, Group Policy as well as basic MS SQL administration. • Ensure that all Group Policy Management (GPM) changes are controlled and documented. • Measure and monitor metrics, identify trends, and report standings and findings to management and other stakeholders. • Participating in meetings with executives to discuss technical issues and propose solutions. • Collaborating with other members of the engineering team to design new features or improve existing ones. • Escalate issues to vendor and third-party entities, as necessary. • Other operational support duties as assigned. • Experience leading engineering projects from start to finish. • Provide support to technical leaders by coordinating activities pertaining to the development, documentation and maintenance associated with changes to the system. • Ability to work and deliver on short response tasking in a fast paced environment. • Ability to effectively manage several projects simultaneously while balancing resources • Ability to work in a dynamic team environment, adaptable to change, and thrive in an atmosphere that requires trust, initiative, creativity, and strong problem-solving skills. • Strong communication skills with customers over phone, email, or ticketing system. • Ability to work well in a constantly evolving work environment. • Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals. Education & Experience • 10 or more years of IT experience • 3+ direct years of experience engineering and providing operations support for Okta SSO solutions. • Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset. • Hands-on experience migrating applications to implement Okta. • Strong knowledge of the different identity and access management (IAM) concepts, technologies, and authentication protocols. • Intimately familiar with IAM related protocols such as SAML, SPML, XACML, SCIM, OAuth, OIDC, OpenID and REST APIs, and other security interfaces. • Strong experience with Directories, SSO, Federation, Delegated administration, API gateways, SOA services. • An understanding of Zero Trust concepts. • Active Directory including but not limited to: o Microsoft Active Directory/Azure Active Directory (EntraID) o Privileged access management (PAM) systems such as Beyond Trust o Hands-on experience with cloud computing services (O365/Microsoft Azure/AWS). o Experience with SailPoint IdentityIQ integration and operations. o Experience with network architecture. o Experience with Windows PowerShell scripting. Certifications • Okta Certified Security Clearance • Public Trust High (Tier 4/BI) Risk Level • Must be a US citizen Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) • Remote or DC IND1 Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at or IND1
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Business Development Manager SCS position is a bridge and training pathway toward a Director of Business Development position. After initial phase of training and engagement with the process and customers, the employee will be assigned their own (Request for Quote) RFQs and will be responsible for developing sales activity. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions • Lead role on proactive small to mid-sized sales and more consultative types of engagements including RFQ's and strategic initiatives.• Prospect new brands to build pipeline• Align on prospecting message with Account development managers • Support mid to larger deals with the assistance of a DBD.• Develop skills to eventually be promoted to Sr. BDM.• Understand cross sell opportunities • Continued commercial support on accounts closed by BDM. Additional Responsibilities Position will have minimal supervision but would have a DBD mentor to help build and strengthen skills required to be successful as a Supply Chain expert. Focus in one vertical/business unit - can work other deals at sales leader's discretion. Understand how Ryder's solutions can be customized to meet customer's needs. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy. Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value Qualifications Bachelor's degree required marketing/finance/business/supply chain/engineering or equally related experience. Master's degree preferred business administration (MBA) Three (3) years or more in either sales, solutions, engineering or operations required. Understanding of services, costs, pricing and value. Non-Commercial Driver License CLASS E DOT Regulated - No Applicants from California, Connecticut, Colorado, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to 65,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
04/19/2024
Full time
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Business Development Manager SCS position is a bridge and training pathway toward a Director of Business Development position. After initial phase of training and engagement with the process and customers, the employee will be assigned their own (Request for Quote) RFQs and will be responsible for developing sales activity. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions • Lead role on proactive small to mid-sized sales and more consultative types of engagements including RFQ's and strategic initiatives.• Prospect new brands to build pipeline• Align on prospecting message with Account development managers • Support mid to larger deals with the assistance of a DBD.• Develop skills to eventually be promoted to Sr. BDM.• Understand cross sell opportunities • Continued commercial support on accounts closed by BDM. Additional Responsibilities Position will have minimal supervision but would have a DBD mentor to help build and strengthen skills required to be successful as a Supply Chain expert. Focus in one vertical/business unit - can work other deals at sales leader's discretion. Understand how Ryder's solutions can be customized to meet customer's needs. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy. Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value Qualifications Bachelor's degree required marketing/finance/business/supply chain/engineering or equally related experience. Master's degree preferred business administration (MBA) Three (3) years or more in either sales, solutions, engineering or operations required. Understanding of services, costs, pricing and value. Non-Commercial Driver License CLASS E DOT Regulated - No Applicants from California, Connecticut, Colorado, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $50,000 to 65,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Director Business Development DBD is responsible for leading the pursuit of new business and expansion/renewal business as applicable. A successful DBD will coordinate the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation message and medium. The focus for this position is on new sales contracts, team selling, and solution selling. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions Lead deal pursuit Create deal and pricing strategy.o Proposal plan of attacko Prospect new brands and develop industry network to build pipelineo Explore cross sell opportunities where applicableo Negotiate contracts and close deals Continued commercial support on accounts closed DBD.o Explore cross-selling opportunities for existing clients Further education on vertical for consultative selling Additional Responsibilities Focus in one vertical/business unit - can work other deals at sales leader's discretion.Understand how Ryder's solutions can be customized to meet customer's needs.Transition new accounts to combo after 24 months unless otherwise decided by Sales & Operations management. Transition new business to Director of Key Accounts to further develop after 24 months unless otherwise decided by Sales & Operations management. Propose $120 million over 5-year period. Sign 1 cross sell opportunity SCS /DTS. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Develops and delivers effective presentations. Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value expert required Qualifications Bachelor's degree required business administration, finance, or related field. Master's degree preferred business administration (MBA) Five (5) years or more sales experience: 3 years at quota and 2 years at 75% of quota required. Five (5) years or more in selling supply chain solutions and/or achieve quota attainment more than 3 times within a 60-month period required. Understanding of services, costs, pricing and value. expert required. Travel - 25% to 40% Applicants from California, Colorado, Connecticut, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $125,000 to $175,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
04/19/2024
Full time
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Summary The Director Business Development DBD is responsible for leading the pursuit of new business and expansion/renewal business as applicable. A successful DBD will coordinate the complete sales cycle process including lead generation, prospect qualification, and leading the cross-functional pursuit team by providing clear direction on deal strategy: pricing, service, value proposition and presentation message and medium. The focus for this position is on new sales contracts, team selling, and solution selling. The individual will be issued a sales quota, for which they will be held responsible. Essential Functions Lead deal pursuit Create deal and pricing strategy.o Proposal plan of attacko Prospect new brands and develop industry network to build pipelineo Explore cross sell opportunities where applicableo Negotiate contracts and close deals Continued commercial support on accounts closed DBD.o Explore cross-selling opportunities for existing clients Further education on vertical for consultative selling Additional Responsibilities Focus in one vertical/business unit - can work other deals at sales leader's discretion.Understand how Ryder's solutions can be customized to meet customer's needs.Transition new accounts to combo after 24 months unless otherwise decided by Sales & Operations management. Transition new business to Director of Key Accounts to further develop after 24 months unless otherwise decided by Sales & Operations management. Propose $120 million over 5-year period. Sign 1 cross sell opportunity SCS /DTS. Adhere to Ryder's Policies and Procedures including Travel and Expense Policy Performs other duties as assigned. Skills and Abilities Ability to listen, write, and speak effectively Inform, explain, and give instructions. Develops and delivers effective presentations. Effective interpersonal skills Effective negotiation skills Demonstrates customer service skills. Demonstrates problem solving skills. Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments. Ability to effectively think, speak and act without preparation. Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to influence internal and/or external constituents. Ability to maintain confidential information. Ability to work independently and as a member of a team. Ability to work within tight timeframes and meet strict deadlines. Demonstrates time management and priority setting skills. Flexibility to operate and self-driven to excel in a fast-paced environment. Understanding of services, costs, pricing and value expert required Qualifications Bachelor's degree required business administration, finance, or related field. Master's degree preferred business administration (MBA) Five (5) years or more sales experience: 3 years at quota and 2 years at 75% of quota required. Five (5) years or more in selling supply chain solutions and/or achieve quota attainment more than 3 times within a 60-month period required. Understanding of services, costs, pricing and value. expert required. Travel - 25% to 40% Applicants from California, Colorado, Connecticut, Hawaii, New Jersey, New York City, and Washington - Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $125,000 to $175,000. Salaries may be supplemented with a bonus as applicable and/or as business conditions allow. Job Category: Outside Sales Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.
MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
04/19/2024
Full time
MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
04/19/2024
Full time
MARKET SUMMARY: MICHIGAN GROUP - Detroit Market The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program's accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state's trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University's College of Osteopathic Medicine and Wayne State University's School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more. The Assistant Chief Nursing Officer will have direct oversight of the following hospitals: DMC Detroit Receiving Hospital is a 223 bed institution, Michigan's first Level I Trauma Center and is a constant and innovative force in the evolution of emergency medicine. Receiving hosts one of the busiest and most well-equipped emergency departments anywhere, training nearly half of practicing emergency medicine physicians in Michigan. The oldest and largest verified burn center in the state is at Receiving, and is one of only 63 in the country. Detroit Receiving offers expertise in many specialty services, including emergency medicine and trauma , critical care, orthopaedics , neurosciences , nephrology , pulmonology , diabetes , geriatrics and urology . Boasting the state's leading 24/7 hyperbaric oxygen program and Metro Detroit's first certified primary stroke center , Detroit Receiving is a leader in senior care with our nationally recognized Rosa Parks Geriatric Center . A Center of Excellence for disaster preparedness, the experts at Detroit Receiving have made it the model for regional, state, national and federal agencies. III. JOB DESCRIPTION: The Assistant Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care. In the absence of the Chief Nursing Officer, the Assistant Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education. He/she functions as an expert nurse who facilitates the development of the Nursing areas. Facilitates mechanisms designed to guide the provision of nursing care required for all patients. Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations. Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services. Assists with the development of standards of nursing practice and standards of care with nursing leaders. Advocates organizational processes that allow for creativity in the development of alternative plans for achieving desired, client-centered, cost-effective outcomes. Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process. Assists and supports staff in developing and maintaining competency in the planning and management of transitions. Advocates integration of policies into action plans for achieving desired client-centered outcomes. Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum. Ensures CNO is informed of critical issues within assigned departments; reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations. Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations. Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society. Provides leadership direction in the identification of clinical nursing goals and directions. Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals. Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes. Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving. Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole. Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems. Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators. Collaborates with recruiter to develop successful recruitment and retention strategies. Initiates and leads departmental and cross-functional transitions. Applies "best practices", eliminates barriers, and gains organizational support for change. Promotes an environment for harmonious relationships among personnel, medical staff, patients and others. Systematically evaluates the quality and effectiveness of nursing practice and nursing administration. Ensures processes for viability of performance improvement programs. Identifies key quality indicators for monitoring and evaluating. Participates in the peer review process and privileging process for advanced practices nurses/Allied Health Professionals. Participates in interdisciplinary evaluation teams. Demonstrates current knowledge of JCAHO Standards, State and Federal Regulations and ANA Standards for nurse administrators. Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act. Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met. Visits nursing units regularly to ascertain quality of patient care and contentment of staff. Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria. Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development Seeks constructive feedback regarding his/her own practice. Takes action to achieve goals during performance appraisal. Acquires and maintains current knowledge in administrative practice. Seeks experience to expand and maintain skills and knowledge base. Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving. Maintains professional affiliations and enhances professional growth and development. Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders. Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services. Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff. Provides the opportunity for ongoing communication between self and staff. Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services. Maintains an awareness of community standards for hospital procedures and policies; communicates same to the CNO. . click apply for full job details
What is the Value of a WM Job? The value of a WM job is more than a paycheck. We are committed to your Growth: 100% tuition paid for you and your family We are People First: We foster an environment where all teammates feel welcomed, valued, and seen We are Stable: Our employees are home every day and perform essential and meaningful work We are Investing in You: Amazing Medical, Dental & Vision, 401k with match, Discounted Stock options, Dependent Day Care, and more! High Volume Phone Experience is a PLUS! I. Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Assists in troubleshooting and resolving safety, service, and operational issues. Creates, distributes, and closes-out customer tickets on a daily basis. Maintains and distributes department related information on a daily basis. Communicates with other supervisors and managers about operations and/or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. Assists with data collection and reporting required for incentive pay programs. Assists with the processing of payments and other financial tasks as necessary. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. May enter and maintain Service Machine SMART data on a daily basis. Performs other duties as assigned. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience Education: High school diploma or G.E.D. (accredited) Experience: No prior work experience required. B.Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required None required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally; Normal setting for this job is: office setting and/or landfill. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Please apply now on the site below, or call , to speak with a Waste Management recruiter today Equal Opportunity Employer Minority/Female/Disability/Veteran
04/19/2024
What is the Value of a WM Job? The value of a WM job is more than a paycheck. We are committed to your Growth: 100% tuition paid for you and your family We are People First: We foster an environment where all teammates feel welcomed, valued, and seen We are Stable: Our employees are home every day and perform essential and meaningful work We are Investing in You: Amazing Medical, Dental & Vision, 401k with match, Discounted Stock options, Dependent Day Care, and more! High Volume Phone Experience is a PLUS! I. Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Assists in troubleshooting and resolving safety, service, and operational issues. Creates, distributes, and closes-out customer tickets on a daily basis. Maintains and distributes department related information on a daily basis. Communicates with other supervisors and managers about operations and/or dispatch issues. Completes and maintains a variety of reports as directed by the department manager. Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. Assists with data collection and reporting required for incentive pay programs. Assists with the processing of payments and other financial tasks as necessary. Assists in the implementation of operational projects as needed. Communicates with customers about service issues as needed. Communicates with employees about scheduling and work assignments as needed. May enter and maintain Service Machine SMART data on a daily basis. Performs other duties as assigned. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience Education: High school diploma or G.E.D. (accredited) Experience: No prior work experience required. B.Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required None required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements occasionally; Normal setting for this job is: office setting and/or landfill. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Please apply now on the site below, or call , to speak with a Waste Management recruiter today Equal Opportunity Employer Minority/Female/Disability/Veteran
Overview Warehouse Supervisors lead and manage warehouse operations and employees while ensuring exceptional customer service. Responsibilities Improve employee productivity through coaching and instruction. Complete work assignments and customer orders safely, accurately, timely and without damage. Assist co-workers and customers. Perform administrative tasks and duties including data entry and system updates within the ERP system and associated software applications. Perform routine maintenance and troubleshooting of equipment. Perform inventory management and housekeeping duties. Perform work in a safe and efficient manner. Qualifications Must be at least eighteen (18) years of age. High School diploma or GED required. Minimum of one (1) to three (3) years supervisory experience preferred. Must be able to become certified to operate a forklift vehicle and overhead crane. Knowledge of basic computer software. Ability to resolve problems both internally and with customers. Strong customer service skills. A combination of education and experience may be qualifying. Compensation & Benefits Starting pay rate $21.40 an hour. Generous employer paid benefits valued at $10 an hour. Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children and spouse Life Insurance and Accidental Death & Dismemberment Insurance Plan Long-Term Disability Insurance Plan 401(k) Retirement Plan Generous Paid Time Off Benefits Holidays Occupational Illness & Injury Employee Assistance Program (EAP)
04/19/2024
Full time
Overview Warehouse Supervisors lead and manage warehouse operations and employees while ensuring exceptional customer service. Responsibilities Improve employee productivity through coaching and instruction. Complete work assignments and customer orders safely, accurately, timely and without damage. Assist co-workers and customers. Perform administrative tasks and duties including data entry and system updates within the ERP system and associated software applications. Perform routine maintenance and troubleshooting of equipment. Perform inventory management and housekeeping duties. Perform work in a safe and efficient manner. Qualifications Must be at least eighteen (18) years of age. High School diploma or GED required. Minimum of one (1) to three (3) years supervisory experience preferred. Must be able to become certified to operate a forklift vehicle and overhead crane. Knowledge of basic computer software. Ability to resolve problems both internally and with customers. Strong customer service skills. A combination of education and experience may be qualifying. Compensation & Benefits Starting pay rate $21.40 an hour. Generous employer paid benefits valued at $10 an hour. Dual Medical/Rx Plan Options - Base Plan: 100% paid premiums for the employee and children; spouse coverage available for a nominal payroll contribution. Buy-Up Plan: nominal payroll contribution for the employee, children and spouse Life Insurance and Accidental Death & Dismemberment Insurance Plan Long-Term Disability Insurance Plan 401(k) Retirement Plan Generous Paid Time Off Benefits Holidays Occupational Illness & Injury Employee Assistance Program (EAP)
Company: US0023 Sysco New Orleans (Division of USA II) Zip Code: 70123 Minimum Years of Experience: 1 Year Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an Operations position responsible for supervising the activities associated with night warehouse operations. Responsibilities include, but are not limited to, the supervision of order selection, product replenishment, order loading, ensuring safety and security of the warehouse and providing management and direction to assigned warehouse staff. RESPONSIBILITIES Supervises the daily work and safety of employees engaged in order selection, product replenishment, order loading, including all warehouse functions, selectors, loaders and night forklift operators. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Administers the proper utilization of Company assets in support of the warehouse. Coordinates required repairs with proper departments as necessary. Review night warehouse functions and various warehouse productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of changes within night warehouse. Conducts shipping and loading audit daily ensuring all required documentation is accurately completed (including HAACP, food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss. Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse. Aid with the training of new associates, including cross-training of existing associates. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of employees supervised and other related duties as needed. Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.) QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Reports to work promptly and regularly. Works well with others. Display the ability to consistently meet deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The employee works non-traditional business hours including evenings, nights, weekends and holidays. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
04/19/2024
Full time
Company: US0023 Sysco New Orleans (Division of USA II) Zip Code: 70123 Minimum Years of Experience: 1 Year Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY This is an Operations position responsible for supervising the activities associated with night warehouse operations. Responsibilities include, but are not limited to, the supervision of order selection, product replenishment, order loading, ensuring safety and security of the warehouse and providing management and direction to assigned warehouse staff. RESPONSIBILITIES Supervises the daily work and safety of employees engaged in order selection, product replenishment, order loading, including all warehouse functions, selectors, loaders and night forklift operators. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Administers the proper utilization of Company assets in support of the warehouse. Coordinates required repairs with proper departments as necessary. Review night warehouse functions and various warehouse productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of changes within night warehouse. Conducts shipping and loading audit daily ensuring all required documentation is accurately completed (including HAACP, food safety, and catch-weight documentation) and that material is handled and stored correctly with a minimum potential for loss. Assist with monitoring sanitation and facility/racking damage to ensure a safe and clean warehouse. Aid with the training of new associates, including cross-training of existing associates. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of employees supervised and other related duties as needed. Complies with local, state and federal regulatory agencies (i.e. OSHA, AIB, FDA, USDA, etc.) QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts proactively and constructively Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Reports to work promptly and regularly. Works well with others. Display the ability to consistently meet deadlines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions Regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts. The employee works non-traditional business hours including evenings, nights, weekends and holidays. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Our Quality Reporting Operations team is vital to our success and driving the future growth of UnitedHealth Group. Success in these careers relies on many factors - your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone. This position is fully Remote. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Demonstrate understanding of relevant organizations' operations, products, applications, strategies and processes to effectively support Quality Reporting Operations using relevant tools and applications Submission of the NCQA Health Plan Roadmap General Information, Appendix and Attestation Submission of the NCQA Healthcare Organization Questionnaire (HOQ) Complete admin and hybrid measure benchmarking and rate review to resolve all CHCA (Auditor) rate outlier concerns throughout the HEDIS project (Initial, Refresh, Final) on primarily less complex projects Perform all MRR project build steps, to ensure each hybrid MRR project is set up according to business requirements Perform SDS, administrative refresh data loads and vendor medical record event data loads to the hybrid project, including validations of these data loads Monitor rates, MRSS and exclusions within the HEDIS software, coordinating clinical review when necessary Complete all HEDIS software upgrade steps as required Complete all final admin and hybrid project processing including validation of all exclusions and QA of all final data and rates Create and validate all final hybrid frozen counts and deliver to CHCA Creation and Q/A of IDSS exports and submission to NCQA Creation and Q/A of PLD exports and submission to CHCA and/or CMS, if applicable Submission of State required reporting, if applicable May also assist in supporting chase status updates, chase activations, query exports and special request data analysis or validations Monitor on-going progress of business processes Monitor compliance against relevant process requirements and timelines Evaluate processes and outcomes against benchmarks and metrics and identify potential business impacts Ensure all NCQA, CHCA, FEHB, State and other HEDIS reporting requirements and deadlines are met Monitor and analyze business process information to identify key issues, trends, and potential root causes that point to improvement opportunities Participate in analysis of project outcomes to generate data driven recommendations for process improvement Participate in work groups to implement process improvement and/or in preparation to meet business requirements Participate in HEDIS software system testing efforts to ensure project preparedness Use a process driven approach to identify root cause and process improvement opportunities Demonstrate and remain current in understanding of relevant regulations and systems Complete all required training for job role and stay current on all HEDIS technical specifications and software systems Develop proficiency in HEDIS software tools and other required quality metric reporting specifications General knowledge of HEDIS impacts for each LOB, i.e. Accreditation, STARs, FEHB, State, etc. Summarize and communicate proposed solutions with the appropriate audiences Resolve all CHCA (Auditor) Issue Log concerns for projects assigned Communicate potential impacts and risks associated with implementing proposed solutions to manager and team leaders Timely escalation of all issues and barriers to Manager, Quality Reporting Operations (MQP) Assesses and interprets customer needs and requirements Identifies solutions to non-standard requests and problems Solves moderately complex problems and/or conducts moderately complex analysis Works with minimal guidance Translates concepts into practice You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associates degree or equivalent related experience 6+ months HEDIS or NCQA or CMS Stars experience Healthcare/Health plan experience Solid experience with MS Word for business communications Experience conducting moderately complex analysis with large data sets to identify trends and/or potential risk Intermediate to Advanced level of experience with Outlook Solid proficiency with MS Excel conducting data manipulation and analysis Demonstrated ability to manage and prioritize deliverables Preferred Qualifications: Bachelor's degree or higher 2+ years of HEDIS operations experience Experience with medical claims systems Experience working with HEDIS medical record vendors Experience using CMS, NCQA referencing websites Solid knowledge of managed care requirements related to clinical quality Proficient with certified HEDIS software Soft Skills: Ability to work without a lot of direction Team player Solid communication skills Organized Ability to manage multiple projects/priorties at a time All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/19/2024
Full time
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Our Quality Reporting Operations team is vital to our success and driving the future growth of UnitedHealth Group. Success in these careers relies on many factors - your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone. This position is fully Remote. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Demonstrate understanding of relevant organizations' operations, products, applications, strategies and processes to effectively support Quality Reporting Operations using relevant tools and applications Submission of the NCQA Health Plan Roadmap General Information, Appendix and Attestation Submission of the NCQA Healthcare Organization Questionnaire (HOQ) Complete admin and hybrid measure benchmarking and rate review to resolve all CHCA (Auditor) rate outlier concerns throughout the HEDIS project (Initial, Refresh, Final) on primarily less complex projects Perform all MRR project build steps, to ensure each hybrid MRR project is set up according to business requirements Perform SDS, administrative refresh data loads and vendor medical record event data loads to the hybrid project, including validations of these data loads Monitor rates, MRSS and exclusions within the HEDIS software, coordinating clinical review when necessary Complete all HEDIS software upgrade steps as required Complete all final admin and hybrid project processing including validation of all exclusions and QA of all final data and rates Create and validate all final hybrid frozen counts and deliver to CHCA Creation and Q/A of IDSS exports and submission to NCQA Creation and Q/A of PLD exports and submission to CHCA and/or CMS, if applicable Submission of State required reporting, if applicable May also assist in supporting chase status updates, chase activations, query exports and special request data analysis or validations Monitor on-going progress of business processes Monitor compliance against relevant process requirements and timelines Evaluate processes and outcomes against benchmarks and metrics and identify potential business impacts Ensure all NCQA, CHCA, FEHB, State and other HEDIS reporting requirements and deadlines are met Monitor and analyze business process information to identify key issues, trends, and potential root causes that point to improvement opportunities Participate in analysis of project outcomes to generate data driven recommendations for process improvement Participate in work groups to implement process improvement and/or in preparation to meet business requirements Participate in HEDIS software system testing efforts to ensure project preparedness Use a process driven approach to identify root cause and process improvement opportunities Demonstrate and remain current in understanding of relevant regulations and systems Complete all required training for job role and stay current on all HEDIS technical specifications and software systems Develop proficiency in HEDIS software tools and other required quality metric reporting specifications General knowledge of HEDIS impacts for each LOB, i.e. Accreditation, STARs, FEHB, State, etc. Summarize and communicate proposed solutions with the appropriate audiences Resolve all CHCA (Auditor) Issue Log concerns for projects assigned Communicate potential impacts and risks associated with implementing proposed solutions to manager and team leaders Timely escalation of all issues and barriers to Manager, Quality Reporting Operations (MQP) Assesses and interprets customer needs and requirements Identifies solutions to non-standard requests and problems Solves moderately complex problems and/or conducts moderately complex analysis Works with minimal guidance Translates concepts into practice You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associates degree or equivalent related experience 6+ months HEDIS or NCQA or CMS Stars experience Healthcare/Health plan experience Solid experience with MS Word for business communications Experience conducting moderately complex analysis with large data sets to identify trends and/or potential risk Intermediate to Advanced level of experience with Outlook Solid proficiency with MS Excel conducting data manipulation and analysis Demonstrated ability to manage and prioritize deliverables Preferred Qualifications: Bachelor's degree or higher 2+ years of HEDIS operations experience Experience with medical claims systems Experience working with HEDIS medical record vendors Experience using CMS, NCQA referencing websites Solid knowledge of managed care requirements related to clinical quality Proficient with certified HEDIS software Soft Skills: Ability to work without a lot of direction Team player Solid communication skills Organized Ability to manage multiple projects/priorties at a time All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Clinical Laboratories of Hawaii, LLP
Wailuku, Hawaii
Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA is it in yours? You are a superhero when it comes to customer service and assisting patients. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of ! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. This opportunity is: Location: Wailuku, HI Status: Full-time Days/Hours: TBD Base hourly pay: $16.07 to $17.67 hourly In this role, you will: Welcomes on-site patients Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information Must be able to decipher doctor's orders and make sure orders are complete May be required to take phone orders from physicians and client offices Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail May take payments for services May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer Performs other clerical duties as needed, such as filing, typing, photocopying, and collating Follow all HIPAA and Compliance guidelines. Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable In addition to an employee's typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary. All you need is: A minimum of one year of previous medical reception experience is required. Ability to professionally interact with patients, physicians, clients, and Company visitors. Previous computer and phone experience preferred. High school diploma or GED required. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Administration Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd . Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
04/19/2024
Full time
Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA is it in yours? You are a superhero when it comes to customer service and assisting patients. You've got problem-solving instincts, a passion for patient care, and the drive to keep things running smoothly. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of ! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. This opportunity is: Location: Wailuku, HI Status: Full-time Days/Hours: TBD Base hourly pay: $16.07 to $17.67 hourly In this role, you will: Welcomes on-site patients Secures appropriate billing and testing information, including date of birth, address, insurance, ABN, Medicare/MediCal information Must be able to decipher doctor's orders and make sure orders are complete May be required to take phone orders from physicians and client offices Complies with federal and state privacy laws relating to protected patient health information. May receive, sort, and route mail May take payments for services May be required to use Medi-Cal machines or online eligibility, adding machines, credit card machines, and company computer Performs other clerical duties as needed, such as filing, typing, photocopying, and collating Follow all HIPAA and Compliance guidelines. Participates in and supports all Quality Assurance and Quality Improvement endeavors for the laboratory, as applicable In addition to an employee's typical schedule, this position may require employees to work weekends, split shifts, and holidays if needed by the company. Other duties may apply as necessary. All you need is: A minimum of one year of previous medical reception experience is required. Ability to professionally interact with patients, physicians, clients, and Company visitors. Previous computer and phone experience preferred. High school diploma or GED required. We'll give you: Appreciation for your work A feeling of satisfaction that you've helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus a company match A sense of belonging - we're a community! We also want you to know: This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and must maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Administration Company: Clinical Laboratories of Hawaii, LLP In 2008 Clinical Labs of Hawaii became a member of Sonic Healthcare Ltd . Sonic is headquartered in Sydney, Australia. Since its establishment in 1987, Sonic Healthcare has grown to become the world's third largest pathology/laboratory medicine company with operations in eight countries. Sonic's success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Deputy Fire Chief / Operations, East Fork Fire Protection District; Minden, NV Annual Wage Range: $141,516-$173,327 Insurance 100% Paid by employer (Employee & Family) PLUS NVPERS Retirement / DEADLINE TO APPLY: May 2, 2024 POSITION SUMMARY: Responsible for coordination, planning and direction of the District s all-hazard field operations. Ideal Candidate Experience in career/combination all-risk agency Held position as Battalion Chief or higher Perform executive level planning and managing Strong communication and negotiation skills Make data-driven decisions to improve effectiveness ESSENTIAL FUNCTIONS: Develops and implements goals, objectives, policies, procedures, and work standards for assigned areas/programs; assists in coordinating the preparation and administration of the annual budget in assigned areas of responsibility. Manages staff and activities of the Operations Division. Plans, organizes and directs the daily operational functions of the District through the Battalion Chiefs; plans, organizes, administers, reviews, and evaluates the activities of staff directly and through subordinate managers and supervisors. Responsible for safeguarding District assets. Provides/approves discipline, hiring, promotion, evaluation, and pay increases, for all staff and volunteers. Works collaboratively with labor representatives and Human Resources to reach decisions and negotiate outcomes. Directs the conduct of and conducts analytical studies and programs; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance of accurate records and files. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, identifies opportunities for improvement; recommends and directs the implementation of changes. Attends and/or makes presentations at board meetings, interagency, committee, and other meetings and conferences. Acts as front-line responder and manager of large-scale and complex incidents; acts as interim District Chief as required or assigned. Coordinates emergency response efforts with other jurisdictions and agencies. Contributes to the overall quality of the department's service provision by developing and coordinating work teams and by reviewing and recommending improved policies and procedures. Represents the District with dignity, integrity, and a spirit of cooperation in all relationships with town, community and professional organizations, other fire agencies, districts, departments, county, city and state agencies and offices, federal agencies, and other service organizations. Coordinates disaster response or crisis management activities, provides disaster preparedness training, and prepares emergency plans and procedures for natural (e.g. fires, floods, earthquakes, epidemics,), wartime, or technological (e.g., nuclear power plant emergencies, hazardous materials spills) disasters or hostage situations. Other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Bachelor's Degree in fire science, business or public administration, emergency management or a related field and seven years of fire command experience at the position of Battalion Chief or higher or possess an equivalent combination of education, training and experience as determined by the District Fire Chief. Required Knowledge and Skills Knowledge of: Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees through multiple levels of supervision. Principles and practices of developing teams, motivating employees and managing in a team environment. Principles and practices of budget development and administration. Applicable laws, ordinances, rules, and regulations. Principles and practices of fire safety and inspection techniques. Correct business English, including spelling, grammar and punctuation. Computer applications involving word processing, data entry and/or standard report generation. Principles and practices of developing and administering an effective, all-hazard response program for both volunteer and career personnel. Standard office practices and procedures, including filing and the operation of standard office equipment. Business letter writing and the standard format for typed materials. Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, often in situations that may be stressful. Skill in: Planning, organizing and administering assigned functions in a comprehensive fire suppression and prevention, emergency medical response and hazardous materials control system. Administering programs and staff through subordinate supervision. Training others in policies and procedures related to the work. Developing and implementing goals, objectives, policies, procedures, and work standards. Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner. Interpreting, applying and explaining complex federal, state and local laws related to the areas of responsibility. Preparing clear and concise reports, correspondence and other written materials. Using initiative and independent judgment within general policy guidelines. Taking effective action in emergency situations. Enforcing laws, ordinances and regulations with firmness, tact and impartiality. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: Nevada Class B driver s license with an F endorsement. Nevada Class C required within 12 months of employment. Nevada or IFSAC Fire Officer I, II, and III Certification, California Chief Fire Officer Certification, or equivalent Fire Officer Certification as determined acceptable by the District Fire Chief Hazardous Material Incident Command certification. NWCG Red Card Type 3 Incident Commander (Regional) NIMS Training, Independent Study (IS)-100 (any version), IS-200 (any version), IS-700 (any version), and IS-800 (any version) AND Professional Development Series (PDS) PREFERRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS: Completion of or in the process of National Fire Academy Executive Fire Officer (EFO) Certification or past certification as a Paramedic PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to inspect various residential, commercial or industrial properties or other facilities which may include standing for extended periods of time, stooping, kneeling and walking on uneven terrain at construction sites, climbing ladders, scaffolding and stairs; stamina to serve as emergency incident commander; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone; hear fire alarms, speakers, horns, and bells being tested; regularly lift up to 50 pounds. Work is subject to performance under adverse environmental conditions in life threatening environments; exposure to bodily fluids, solvents, chemicals, fumes, smoke, electrical current and other hazardous substances. DEADLINE TO APPLY: May 2, 2024 CLICK TO APPLY TODAY!
04/19/2024
Full time
Deputy Fire Chief / Operations, East Fork Fire Protection District; Minden, NV Annual Wage Range: $141,516-$173,327 Insurance 100% Paid by employer (Employee & Family) PLUS NVPERS Retirement / DEADLINE TO APPLY: May 2, 2024 POSITION SUMMARY: Responsible for coordination, planning and direction of the District s all-hazard field operations. Ideal Candidate Experience in career/combination all-risk agency Held position as Battalion Chief or higher Perform executive level planning and managing Strong communication and negotiation skills Make data-driven decisions to improve effectiveness ESSENTIAL FUNCTIONS: Develops and implements goals, objectives, policies, procedures, and work standards for assigned areas/programs; assists in coordinating the preparation and administration of the annual budget in assigned areas of responsibility. Manages staff and activities of the Operations Division. Plans, organizes and directs the daily operational functions of the District through the Battalion Chiefs; plans, organizes, administers, reviews, and evaluates the activities of staff directly and through subordinate managers and supervisors. Responsible for safeguarding District assets. Provides/approves discipline, hiring, promotion, evaluation, and pay increases, for all staff and volunteers. Works collaboratively with labor representatives and Human Resources to reach decisions and negotiate outcomes. Directs the conduct of and conducts analytical studies and programs; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance of accurate records and files. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, identifies opportunities for improvement; recommends and directs the implementation of changes. Attends and/or makes presentations at board meetings, interagency, committee, and other meetings and conferences. Acts as front-line responder and manager of large-scale and complex incidents; acts as interim District Chief as required or assigned. Coordinates emergency response efforts with other jurisdictions and agencies. Contributes to the overall quality of the department's service provision by developing and coordinating work teams and by reviewing and recommending improved policies and procedures. Represents the District with dignity, integrity, and a spirit of cooperation in all relationships with town, community and professional organizations, other fire agencies, districts, departments, county, city and state agencies and offices, federal agencies, and other service organizations. Coordinates disaster response or crisis management activities, provides disaster preparedness training, and prepares emergency plans and procedures for natural (e.g. fires, floods, earthquakes, epidemics,), wartime, or technological (e.g., nuclear power plant emergencies, hazardous materials spills) disasters or hostage situations. Other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: Bachelor's Degree in fire science, business or public administration, emergency management or a related field and seven years of fire command experience at the position of Battalion Chief or higher or possess an equivalent combination of education, training and experience as determined by the District Fire Chief. Required Knowledge and Skills Knowledge of: Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees through multiple levels of supervision. Principles and practices of developing teams, motivating employees and managing in a team environment. Principles and practices of budget development and administration. Applicable laws, ordinances, rules, and regulations. Principles and practices of fire safety and inspection techniques. Correct business English, including spelling, grammar and punctuation. Computer applications involving word processing, data entry and/or standard report generation. Principles and practices of developing and administering an effective, all-hazard response program for both volunteer and career personnel. Standard office practices and procedures, including filing and the operation of standard office equipment. Business letter writing and the standard format for typed materials. Techniques for dealing with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, often in situations that may be stressful. Skill in: Planning, organizing and administering assigned functions in a comprehensive fire suppression and prevention, emergency medical response and hazardous materials control system. Administering programs and staff through subordinate supervision. Training others in policies and procedures related to the work. Developing and implementing goals, objectives, policies, procedures, and work standards. Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner. Interpreting, applying and explaining complex federal, state and local laws related to the areas of responsibility. Preparing clear and concise reports, correspondence and other written materials. Using initiative and independent judgment within general policy guidelines. Taking effective action in emergency situations. Enforcing laws, ordinances and regulations with firmness, tact and impartiality. REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS: Nevada Class B driver s license with an F endorsement. Nevada Class C required within 12 months of employment. Nevada or IFSAC Fire Officer I, II, and III Certification, California Chief Fire Officer Certification, or equivalent Fire Officer Certification as determined acceptable by the District Fire Chief Hazardous Material Incident Command certification. NWCG Red Card Type 3 Incident Commander (Regional) NIMS Training, Independent Study (IS)-100 (any version), IS-200 (any version), IS-700 (any version), and IS-800 (any version) AND Professional Development Series (PDS) PREFERRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS: Completion of or in the process of National Fire Academy Executive Fire Officer (EFO) Certification or past certification as a Paramedic PHYSICAL DEMANDS & WORKING ENVIRONMENT: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to inspect various residential, commercial or industrial properties or other facilities which may include standing for extended periods of time, stooping, kneeling and walking on uneven terrain at construction sites, climbing ladders, scaffolding and stairs; stamina to serve as emergency incident commander; vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone; hear fire alarms, speakers, horns, and bells being tested; regularly lift up to 50 pounds. Work is subject to performance under adverse environmental conditions in life threatening environments; exposure to bodily fluids, solvents, chemicals, fumes, smoke, electrical current and other hazardous substances. DEADLINE TO APPLY: May 2, 2024 CLICK TO APPLY TODAY!
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/18/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/18/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/18/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/18/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Nurse Case Manager II (NCM) is responsible for patient case management for longitudinal engagement, coordination for discharge planning, transition of care needs and outpatient patient management through the care continuum. Nurse Case Manager will identify, screen, track, monitor and coordinate the care of patients with multiple co-morbidities and/or psychosocial needs and develop a patients' action plan and/or discharge plan. They will perform reviews of current inpatient services, and determine medical appropriateness of inpatient and outpatient services following evaluation of medical guidelines and benefit determination. The Nurse Case Manager will provide continuity of care for members to an appropriate lower level of care in collaboration with the hospitals/physician team, acute or skilled facility staff, ambulatory care team, and the member and/or family/caregiver. The Nurse Case Manager will coordinate, or provide appropriate levels of care under the direct supervision of an RN Manager or MD. Function is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. Function may also be responsible for providing health education, coaching and treatment decision support for patients. The Nurse Case Manager will act as an advocate for patients and their families guide them through the health care system for transition planning and longitudinal care. The Nurse Case Manager will work in partnership with an assigned Care Advocate and Social Worker. This is a full-time position which requires 25% to 50% traveling around the Austin, TX and counties areas supporting IP HR Patients. Rotating Paid On-Calls / Mileage Reimbursement Primary Responsibilities: May perform telephonic and/or face-to-face assessments Engage patient, family, and caregivers telephonically to assure that a well-coordinated action plan is established and continually assess health status Provide member education to assist with self-management goals; disease management or acute condition and provide indicated contingency plan Identify patient needs, close health care gaps, develop action plan and prioritize goals Utilizing evidenced-based practice, develop interventions while considering member barriers independently Provide patients with "welcome home" calls to ensure that discharged patients' receive the necessary services and resources according to transition plan Conducts a transition discharge assessment onsite and/or telephonically to identify member needs at time of transition to a lower level of care Independently serves as the clinical liaison with hospital, clinical and administrative staff as well as performs a review for clinical authorizations for inpatient care utilizing evidenced-based criteria within our documentation system for discharge planning and/or next site of care needs In partnership with care team triad, make referrals to community sources and programs identified for patients Utilize motivational interviewing techniques to understand cause and effect, gather or review health history for clinical symptoms, and determine health literacy Manages assessments regarding patient treatment plans and establish collaborative relationships with physician advisors, clients, patients, and providers Collaborates effectively with Interdisciplinary Care Team (IDCT) to establish an individualized transition plan and/or action plan for patients Independently confers with UM Medical Directors and/ or Market Medical Directors on a regular basis regarding inpatient cases and participates in departmental huddles Demonstrate knowledge of utilization management processes and current standards of care as a foundation for utilization review and transition planning activities Maintain in-depth knowledge of all company products and services as well as customer issues and needs through ongoing training and self-directed research Manage assigned caseload in an efficient and effective manner utilizing time management skills Enters timely and accurate documentation into designated care management applications to comply with documentation requirements and achieve audit scores of 95% or better on a monthly basis Maintain current licensure to work in state of employment and maintain hospital credentialing as indicated Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Associate's degree in Nursing Current, unrestricted RN license, (specific to the state of employment) Case Management Certification (CCM) or ability to obtain CCM within 12 months after the first year of employment 3+ years of diverse clinical experience; (caring for the acutely ill patients with multiple disease conditions) 3+ years of managed care and/or case management experience Proven knowledge of utilization management, quality improvement, and discharge planning Access to reliable transportation and available to work flexible shifts Preferred Qualifications: Experience working with psychiatric and geriatric patient populations Knowledgeable in Microsoft Office applications including Outlook, Word, and Excel Proven ability to read, analyze and interpret information in medical records, and health plan documents Proven a bility to problem solve and identify community resources Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven planning, organizing, conflict resolution, negotiating and interpersonal skills Proven i ndependently utilizes critical thinking skills, nursing judgement and decision-making skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.