Functional Role Overview: The Document Controller role is responsible for providing document management support to the project team. This role typically administers the project SharePoint site, ensures project documents and records are properly named and stored, and displaced to the system of record through project closeout. Core Functions: â Develop, maintain and execute Information Management Plan â Partner with the U.S. SharePoint Administrator to develop project-specific SharePoint site, as well as identify and establish security and access to information, as per the work scope of the project execution plan, for participating contractors and internal service groups â Review the Contractor Document Control Requirements, and revise to reflect the project's contract(s). â Develop transmittal log, distribution matrix and master document register, as required â Management of setup, monitoring and coordination of field document processes â Set up locations, data repositories, metadata and security settings for hardcopy project files â Track document submissions, revisions, approvals and distribution â Management of document naming and numbering in accordance with requirements â Control sensitive and restricted information, including regulated information â Distribute documents in accordance with the document distribution matrix â Use the master document register to track information deliverables and monitor for missing information â File information in accordance with the document control and records management requirements â Identify and track revisions of standards, specifications, processes and supporting documents applicable to the project in the project-specific SharePoint site â Track receipt of records and report the status of records (i.e., received, not received) to Management â Work with the Project Manager, Engineer, Field Clerks and/or Contractors to resolve discrepancies between the master document register, the deliverable lists and what has been received â Support Project Turnover Memorandum process â Remove electronic transitory information where applicable â Responsible for all documentation related project closeout activities for the project â Support and maintain records in project deliverable tracking tools, as required â Other project tasks as required Qualifications: â High school diploma or equivalent required â Preferred experience with working on a document control team for a small repeatable project to a large complex project, project startup/setup, compilation of data books, handover, project closeout and archiving, preparing project specific Master Document Registers, procedures, instructions and forms, processing engineering and supplier documentation, document control software â Good communication skills â Speaks and writes clearly and informatively; listens and obtains clarification when necessary â Good knowledge of departmental function, terminology and interrelationships â Good understanding of policies and procedures that apply to assignments â Exhibits sound judgment and demonstrates a strong work ethic â Follows instructions, responds to management direction and understands accountability â Ability to multi-task and understands the concept of organization â Must balance deadlines and multiple competing priorities; sets goals and objectives With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
04/17/2024
Contractor
Functional Role Overview: The Document Controller role is responsible for providing document management support to the project team. This role typically administers the project SharePoint site, ensures project documents and records are properly named and stored, and displaced to the system of record through project closeout. Core Functions: â Develop, maintain and execute Information Management Plan â Partner with the U.S. SharePoint Administrator to develop project-specific SharePoint site, as well as identify and establish security and access to information, as per the work scope of the project execution plan, for participating contractors and internal service groups â Review the Contractor Document Control Requirements, and revise to reflect the project's contract(s). â Develop transmittal log, distribution matrix and master document register, as required â Management of setup, monitoring and coordination of field document processes â Set up locations, data repositories, metadata and security settings for hardcopy project files â Track document submissions, revisions, approvals and distribution â Management of document naming and numbering in accordance with requirements â Control sensitive and restricted information, including regulated information â Distribute documents in accordance with the document distribution matrix â Use the master document register to track information deliverables and monitor for missing information â File information in accordance with the document control and records management requirements â Identify and track revisions of standards, specifications, processes and supporting documents applicable to the project in the project-specific SharePoint site â Track receipt of records and report the status of records (i.e., received, not received) to Management â Work with the Project Manager, Engineer, Field Clerks and/or Contractors to resolve discrepancies between the master document register, the deliverable lists and what has been received â Support Project Turnover Memorandum process â Remove electronic transitory information where applicable â Responsible for all documentation related project closeout activities for the project â Support and maintain records in project deliverable tracking tools, as required â Other project tasks as required Qualifications: â High school diploma or equivalent required â Preferred experience with working on a document control team for a small repeatable project to a large complex project, project startup/setup, compilation of data books, handover, project closeout and archiving, preparing project specific Master Document Registers, procedures, instructions and forms, processing engineering and supplier documentation, document control software â Good communication skills â Speaks and writes clearly and informatively; listens and obtains clarification when necessary â Good knowledge of departmental function, terminology and interrelationships â Good understanding of policies and procedures that apply to assignments â Exhibits sound judgment and demonstrates a strong work ethic â Follows instructions, responds to management direction and understands accountability â Ability to multi-task and understands the concept of organization â Must balance deadlines and multiple competing priorities; sets goals and objectives With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
UP Health System - Marquette Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy! Where We Are: In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Opportunities for education and training through partnership with Duke LifePoint Healthcare And much more Position Summary: Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. ESSENTIAL FUNCTIONS Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Checks patient's in and out, obtaining necessary/ required documentation. Schedules basic patient appointments. Verifies and enters demographic information into EMR/ Practice Management System. Completes medical record release requests. Places, answers, and directs phone calls and distributes messages. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Collects patient co-pay, co-insurance, and prior balances. Maintains daily batches and performs end-of-day functions and balancing. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Prepares patient records for all patient appointments to include outreach locations. Assists nursing staff with prior-authorizations and pre-certifications for patient procedures or testing. Navigates patient referral requests to include use of triage protocols Minimum Qualifications: Minimum Education High school diploma or equivalent Associate's degree (Preferred) Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience 6 months medical record experience (Preferred) 3 years physician practice experience (Preferred) EEOC Statement: UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
04/17/2024
Full time
UP Health System - Marquette Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy! Where We Are: In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Opportunities for education and training through partnership with Duke LifePoint Healthcare And much more Position Summary: Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. ESSENTIAL FUNCTIONS Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Checks patient's in and out, obtaining necessary/ required documentation. Schedules basic patient appointments. Verifies and enters demographic information into EMR/ Practice Management System. Completes medical record release requests. Places, answers, and directs phone calls and distributes messages. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Collects patient co-pay, co-insurance, and prior balances. Maintains daily batches and performs end-of-day functions and balancing. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Prepares patient records for all patient appointments to include outreach locations. Assists nursing staff with prior-authorizations and pre-certifications for patient procedures or testing. Navigates patient referral requests to include use of triage protocols Minimum Qualifications: Minimum Education High school diploma or equivalent Associate's degree (Preferred) Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience 6 months medical record experience (Preferred) 3 years physician practice experience (Preferred) EEOC Statement: UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Position Purpose: Our Scan Team Member will be responsible for executing a wide variety of tasks throughout the store. Along with their cashier/clerk duties the Scan Team Member ensures accurate product pricing as well as the proper use of UPC shelf tags, shelf signs and display signs Responsibilities: A Scan Team Member is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Scan Team Member's responsibilities include: Updating product pricing throughout the general department of the store. Pulling and using transmitted files of new items, discontinued items and new pricing. Ensuring all new shelf tags and signage are hung properly in a timely manner. Facilitating price checks, including sending pertinent messages to the pricing integrity department. Maintaining a positive and friendly attitude towards customers and fellow team members. Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you. Focusing on providing fast and friendly customer service. Processing cash register transactions, inputting product costs, giving back change, processing checks, EBTs, WIC checks, refunds, product coupons and gift certificates. Understanding the importance of and monitoring product pricing, signage, and placement and the use of product shelf tags and accompanying UPC codes. Keeps clean, neat, and orderly check stand and work areas. Stocking store products, rotating them as necessary to ensure quality and safety. All other related duties as assigned Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community. Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
04/17/2024
Full time
Position Purpose: Our Scan Team Member will be responsible for executing a wide variety of tasks throughout the store. Along with their cashier/clerk duties the Scan Team Member ensures accurate product pricing as well as the proper use of UPC shelf tags, shelf signs and display signs Responsibilities: A Scan Team Member is a responsible, friendly person who can safely work in a fast-paced environment and provide excellent customer service. A Scan Team Member's responsibilities include: Updating product pricing throughout the general department of the store. Pulling and using transmitted files of new items, discontinued items and new pricing. Ensuring all new shelf tags and signage are hung properly in a timely manner. Facilitating price checks, including sending pertinent messages to the pricing integrity department. Maintaining a positive and friendly attitude towards customers and fellow team members. Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and always giving a genuine thank you. Focusing on providing fast and friendly customer service. Processing cash register transactions, inputting product costs, giving back change, processing checks, EBTs, WIC checks, refunds, product coupons and gift certificates. Understanding the importance of and monitoring product pricing, signage, and placement and the use of product shelf tags and accompanying UPC codes. Keeps clean, neat, and orderly check stand and work areas. Stocking store products, rotating them as necessary to ensure quality and safety. All other related duties as assigned Employees may occasionally experience the following physical demands for an extended period: Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing, Keyboarding, Telephone Use, Walking, Bending Perks & Benefits Competitive compensation, paid weekly Retirement Benefits Medical, dental, and vision insurance for yourself and eligible dependents Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Store discount programs (10% off household groceries) Fun work environment where you have the opportunity to nourish your community. Must be 18 years of age. Must be 21 years of age for any position that serves alcohol. For Internal Transfers/Promotion/Rehire Candidates: Your current leader must recommend that you apply for this position and provide an endorsement upon request from HR. You may be asked to accept a part-time position if that is the only position available Rehires must be approved by an HRBP
Job Info POSITION - Union: Construction Department Clerk B (NYSEG-NY-Oneonta) (R-04420) NUMBER OF POSITIONS - 1 LOCATION - NYSEG-NY-Oneonta HOURLY RATE - $43.30 Responsibilities Under intermittent supervision is accountable for (a) the preparation of stores requisitions and review of work order closings and (b) reviewing daily labor reports for accuracy. Has regular contact with the public. Typical Activities Has contact with other departments, contractors, public authorities, other utilities and customers for the exchange of information, to advise them of the activity of the department or to arrange for the delivery of materials to work areas. Operates the two-way radio, notes crew locations and relays information to crews. Prepares the accompanying stores requisitions and reviews work, service, transformer, etc. Orders; when field completed. Prepares reports and maintains log relating to work order progress. Reviews daily labor reports and crew sheets for accuracy. Maintains record of overtime and lost time hours. Reviews running records for department vehicles. Maintains stock of tools and equipment and prepares related reports and records. Takes periodic inventories. Maintains departmental files. Types correspondence, reports, records, etc. Operates office equipment such as typewriters, calculating and duplicating machines. Does other related or less skilled work as required. Skills and Requirements Must have demonstrated the ability to perform clerical duties. PROBLEM SOLVING: Typical Problems Satisfying a large number of inquiries and requests. Obtaining prompt complete and accurate information on field completed work orders and timesheets. Preparing accurate stores requisitions. Qualifications Regularly works under average office conditions and occasionally works outside of office and isexposed to such factors as weather, dirt or personal hazard. PHYSICAL & PERSONAL QUALIFICATIONS: Must possess an automobile operator's license. Must meet the General Requirements for all employees as outlined in the Preamble to the Job Specification Manual. Competencies Be a role model Be agile Collaborate and Share Develop Self & Others Empower to grow Focus to achieve results Technical Skills Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at Job Posting End Date: October-15-2024PDN-9bd15a00-cb27-4e5c-bdbd-ddc6ecdeb28c
04/17/2024
Full time
Job Info POSITION - Union: Construction Department Clerk B (NYSEG-NY-Oneonta) (R-04420) NUMBER OF POSITIONS - 1 LOCATION - NYSEG-NY-Oneonta HOURLY RATE - $43.30 Responsibilities Under intermittent supervision is accountable for (a) the preparation of stores requisitions and review of work order closings and (b) reviewing daily labor reports for accuracy. Has regular contact with the public. Typical Activities Has contact with other departments, contractors, public authorities, other utilities and customers for the exchange of information, to advise them of the activity of the department or to arrange for the delivery of materials to work areas. Operates the two-way radio, notes crew locations and relays information to crews. Prepares the accompanying stores requisitions and reviews work, service, transformer, etc. Orders; when field completed. Prepares reports and maintains log relating to work order progress. Reviews daily labor reports and crew sheets for accuracy. Maintains record of overtime and lost time hours. Reviews running records for department vehicles. Maintains stock of tools and equipment and prepares related reports and records. Takes periodic inventories. Maintains departmental files. Types correspondence, reports, records, etc. Operates office equipment such as typewriters, calculating and duplicating machines. Does other related or less skilled work as required. Skills and Requirements Must have demonstrated the ability to perform clerical duties. PROBLEM SOLVING: Typical Problems Satisfying a large number of inquiries and requests. Obtaining prompt complete and accurate information on field completed work orders and timesheets. Preparing accurate stores requisitions. Qualifications Regularly works under average office conditions and occasionally works outside of office and isexposed to such factors as weather, dirt or personal hazard. PHYSICAL & PERSONAL QUALIFICATIONS: Must possess an automobile operator's license. Must meet the General Requirements for all employees as outlined in the Preamble to the Job Specification Manual. Competencies Be a role model Be agile Collaborate and Share Develop Self & Others Empower to grow Focus to achieve results Technical Skills Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at Job Posting End Date: October-15-2024PDN-9bd15a00-cb27-4e5c-bdbd-ddc6ecdeb28c
UP Health System - Marquette Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy! Where We Are: In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Opportunities for education and training through partnership with Duke LifePoint Healthcare And much more Position Summary: Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. ESSENTIAL FUNCTIONS Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Checks patient's in and out, obtaining necessary/ required documentation. Schedules basic patient appointments. Verifies and enters demographic information into EMR/ Practice Management System. Completes medical record release requests. Places, answers, and directs phone calls and distributes messages. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Collects patient co-pay, co-insurance, and prior balances. Maintains daily batches and performs end-of-day functions and balancing. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Prepares patient records for all patient appointments to include outreach locations. Assists nursing staff with prior-authorizations and pre-certifications for patient procedures or testing. Navigates patient referral requests to include use of triage protocols Minimum Qualifications: Minimum Education High school diploma or equivalent Associate's degree (Preferred) Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience 6 months medical record experience (Preferred) 3 years physician practice experience (Preferred) EEOC Statement: UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
04/16/2024
Full time
UP Health System - Marquette Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS - Marquette is a 222 bed hospital and houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy! Where We Are: In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Opportunities for education and training through partnership with Duke LifePoint Healthcare And much more Position Summary: Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. ESSENTIAL FUNCTIONS Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing. Greets visitors and communicates with patients and providers. Checks patient's in and out, obtaining necessary/ required documentation. Schedules basic patient appointments. Verifies and enters demographic information into EMR/ Practice Management System. Completes medical record release requests. Places, answers, and directs phone calls and distributes messages. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash. Collects patient co-pay, co-insurance, and prior balances. Maintains daily batches and performs end-of-day functions and balancing. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Prepares patient records for all patient appointments to include outreach locations. Assists nursing staff with prior-authorizations and pre-certifications for patient procedures or testing. Navigates patient referral requests to include use of triage protocols Minimum Qualifications: Minimum Education High school diploma or equivalent Associate's degree (Preferred) Years of relevant experience may be substituted for required education. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Minimum Work Experience 6 months medical record experience (Preferred) 3 years physician practice experience (Preferred) EEOC Statement: UP Health System - Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Basic Purpose: This position exists for the purpose of maintaining an adequate supply of parts for use by the field service mechanics in repairing customer machines or for sale to customers thus ensuring the aftermarket needs of Taylor customers are satisfactorily met. Nature and Scope: The Parts Supervisor reports directly to the Service Center Manager. The incumbent may supervise a parts administrative clerk and/or a shipping and receiving clerk. The primary responsibility of the Parts Supervisor is to maintain an adequate supply of parts in order to provide efficient after-market support of customers. The relationship of this individual to customers is critical in maintaining customer loyalty. In order to maintain customer satisfaction, this incumbent must reconcile shortages, overages, or warranty differences with customers in a manner that is fair to both the customer and the company. The Parts Supervisor furnishes customers with recommended parts inventory. The incumbent must expedite delivery on emergency or back orders in order to accommodate the customer. The incumbent must make weekend and night emergency parts calls, when necessary. The Parts Supervisor maintains a research cross-reference file in order to correctly identify parts. The incumbent may be required to contact the home office to obtain prices on special parts and assemblies. The incumbent must be capable of operating a small forklift and have appropriate driver's license. In the absence of the Service Center Manager, this incumbent assumes the supervision of the Service Center. Principal Accountabilities: Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary. Maintains a research cross-reference file in order to correctly identify parts. Obtains prices on special parts and assemblies from the Research Analyst at headquarters office. Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards. Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory. Expedites daily parts shipments. Expedites delivery on emergency or back order items to accommodate customer. Maintains listed telephone contact number in local telephone directory to enable customer contact after normal working hours. Handles warranty claims and follows through to completion. Assists supervisor in proper storage and disposal of EPA controlled waste. Supervises service center in absence of Service Center Manager. Job Requirements: High school graduate or GED equivalent. Background in parts sales a plus. Excellent telephone skills. Must be in physical condition as job requires lifting, stooping, and bending. Operate equipment such as forklift. Must have valid driver's license and good driving record in order to be insured by company auto insurance policy.
04/15/2024
Full time
Basic Purpose: This position exists for the purpose of maintaining an adequate supply of parts for use by the field service mechanics in repairing customer machines or for sale to customers thus ensuring the aftermarket needs of Taylor customers are satisfactorily met. Nature and Scope: The Parts Supervisor reports directly to the Service Center Manager. The incumbent may supervise a parts administrative clerk and/or a shipping and receiving clerk. The primary responsibility of the Parts Supervisor is to maintain an adequate supply of parts in order to provide efficient after-market support of customers. The relationship of this individual to customers is critical in maintaining customer loyalty. In order to maintain customer satisfaction, this incumbent must reconcile shortages, overages, or warranty differences with customers in a manner that is fair to both the customer and the company. The Parts Supervisor furnishes customers with recommended parts inventory. The incumbent must expedite delivery on emergency or back orders in order to accommodate the customer. The incumbent must make weekend and night emergency parts calls, when necessary. The Parts Supervisor maintains a research cross-reference file in order to correctly identify parts. The incumbent may be required to contact the home office to obtain prices on special parts and assemblies. The incumbent must be capable of operating a small forklift and have appropriate driver's license. In the absence of the Service Center Manager, this incumbent assumes the supervision of the Service Center. Principal Accountabilities: Maintains adequate parts inventory for machines in area of responsibility. Reorders as necessary. Maintains a research cross-reference file in order to correctly identify parts. Obtains prices on special parts and assemblies from the Research Analyst at headquarters office. Furnishes customers with recommended parts inventory. Trains customers in the use of parts catalogs and PSO cards. Keeps record of all parts assigned to field service mechanics and ensures all unused parts for a specific job are returned to inventory. Expedites daily parts shipments. Expedites delivery on emergency or back order items to accommodate customer. Maintains listed telephone contact number in local telephone directory to enable customer contact after normal working hours. Handles warranty claims and follows through to completion. Assists supervisor in proper storage and disposal of EPA controlled waste. Supervises service center in absence of Service Center Manager. Job Requirements: High school graduate or GED equivalent. Background in parts sales a plus. Excellent telephone skills. Must be in physical condition as job requires lifting, stooping, and bending. Operate equipment such as forklift. Must have valid driver's license and good driving record in order to be insured by company auto insurance policy.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel.JOB DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.Assigns guest accommodations in accordance with procedures and SOPs.Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.Accepts same day and advance reservations as required.Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate personnel.Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departuresGive accurate and timely manner directions to airport, and tourist attractions.Able to articulate amenities menu and process guests' ordersFile Registration cards numerically in the Room Rack by the end of shift as outlined in the SOP Make reservations for Food and Beverage outletsMaintain ongoing knowledge of all Tropicana Entertainment, Inc.'s services and events.Ability to stand for long periods of timePerforms other duties as assigned by management.WORKING CONDITIONS/ESSENTIAL FUNCTIONSAbility to communicate effectively at all times with customers, as well as all levels of employees.Ability to move around the service desk effectively, pull up portfolios, reach across counter for customer transactions and retrieve and replace safety deposit boxes as needed.Ability to effectively use a computer to access, understand and input customer information.This position is, at times, subject to crowds and noise the severity of which depends upon customer volume.EQUIPMENT AND MACHINES USEDAS/400 hotel computer system, adding machine, credit card machine.JOB QUALIFICATIONSEffective communication skills.The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience.
04/15/2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel.JOB DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.Assigns guest accommodations in accordance with procedures and SOPs.Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.Accepts same day and advance reservations as required.Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate personnel.Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departuresGive accurate and timely manner directions to airport, and tourist attractions.Able to articulate amenities menu and process guests' ordersFile Registration cards numerically in the Room Rack by the end of shift as outlined in the SOP Make reservations for Food and Beverage outletsMaintain ongoing knowledge of all Tropicana Entertainment, Inc.'s services and events.Ability to stand for long periods of timePerforms other duties as assigned by management.WORKING CONDITIONS/ESSENTIAL FUNCTIONSAbility to communicate effectively at all times with customers, as well as all levels of employees.Ability to move around the service desk effectively, pull up portfolios, reach across counter for customer transactions and retrieve and replace safety deposit boxes as needed.Ability to effectively use a computer to access, understand and input customer information.This position is, at times, subject to crowds and noise the severity of which depends upon customer volume.EQUIPMENT AND MACHINES USEDAS/400 hotel computer system, adding machine, credit card machine.JOB QUALIFICATIONSEffective communication skills.The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience.
If you are in Las Vegas , you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. The Billing Representative is responsible for the validation of charge data received from the clinic settings, creation and submission of complete and accurate claims, follow-up on claims status, payment accuracy, appeals and correspondence. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2716 N Tenaya Way, Las Vegas, NV . Employees will be required to work 3 days onsite and 2 days from home. We offer 5 days of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. Training will be conducted onsite. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Accept imported charges from clinics and complete the data elements for accurate 1500 claim form data. Apply specialty clinic edits as appropriate such as NDCs, lab values and modifiers. Follow-up on claims status and unpaid encounters using payer portals, contacting insurance plans at specific intervals to ensure claims are paid timely and accurately. Will submit corrected claims, reconsiderations and appeals via payer portals or paper as required. Respond to insurance correspondence received by various methods such as fax, mail, email. Contact clinics, coding, and other resources to assist with denials related to medical necessity, eligibility, authorizations, and diagnosis. Will submit appeals for payments according to payer requirements. Contact patients as appropriate to obtain information needed to update insurance information or provide information regarding coverage issues and coordination of benefits. Review encounters for payment demand letters and process bad debt files as appropriate. Complete address updates from electronic update files You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma / GED Must be 18 years old OR older 1+ years of experience in medical billing including Claims Status, claim appeals/reconsiderations, charge entry, payment entry or AR follow-up. 1+ years of experience working with and understanding of ICD10 and CPT coding - including modifiers. Knowledge of the 1500 form data elements, EOB reason codes, remarks codes and claims edits as well as NCDs and LCDs Basic computer skills to include Microsoft Outlook, Microsoft Word, and Microsoft Excel 1+ years of experience working as Accounts Receivable Clerk, Medical Biller, Insurance Follow-Up Representative Accounts Receivable Manager, or accountant. Understanding of collections processes, reimbursement methodologies, state, and federal guidelines for compliant billing practices Ability to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medicare and/or Medicaid billing experience Understanding of requirements for billing procedures, drugs, drug waste and office-based labs. Familiarity with medical terminology Ability to calculate expected reimbursement, co-pays, and deductibles. Experience in using electronic claims editing systems and clearinghouse. Telecommuting Requirements: Reside within commutable distance of 2716 N TENAYA WAY, Las Vegas, NV Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: High degree of accuracy and attention to detail Verbal and written communications skills to communicate with providers, payers, and others in a clear and professional manner. Nevada Residents Only: The hourly range for Nevada residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .
04/15/2024
Full time
If you are in Las Vegas , you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. The Billing Representative is responsible for the validation of charge data received from the clinic settings, creation and submission of complete and accurate claims, follow-up on claims status, payment accuracy, appeals and correspondence. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2716 N Tenaya Way, Las Vegas, NV . Employees will be required to work 3 days onsite and 2 days from home. We offer 5 days of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. Training will be conducted onsite. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Accept imported charges from clinics and complete the data elements for accurate 1500 claim form data. Apply specialty clinic edits as appropriate such as NDCs, lab values and modifiers. Follow-up on claims status and unpaid encounters using payer portals, contacting insurance plans at specific intervals to ensure claims are paid timely and accurately. Will submit corrected claims, reconsiderations and appeals via payer portals or paper as required. Respond to insurance correspondence received by various methods such as fax, mail, email. Contact clinics, coding, and other resources to assist with denials related to medical necessity, eligibility, authorizations, and diagnosis. Will submit appeals for payments according to payer requirements. Contact patients as appropriate to obtain information needed to update insurance information or provide information regarding coverage issues and coordination of benefits. Review encounters for payment demand letters and process bad debt files as appropriate. Complete address updates from electronic update files You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma / GED Must be 18 years old OR older 1+ years of experience in medical billing including Claims Status, claim appeals/reconsiderations, charge entry, payment entry or AR follow-up. 1+ years of experience working with and understanding of ICD10 and CPT coding - including modifiers. Knowledge of the 1500 form data elements, EOB reason codes, remarks codes and claims edits as well as NCDs and LCDs Basic computer skills to include Microsoft Outlook, Microsoft Word, and Microsoft Excel 1+ years of experience working as Accounts Receivable Clerk, Medical Biller, Insurance Follow-Up Representative Accounts Receivable Manager, or accountant. Understanding of collections processes, reimbursement methodologies, state, and federal guidelines for compliant billing practices Ability to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Medicare and/or Medicaid billing experience Understanding of requirements for billing procedures, drugs, drug waste and office-based labs. Familiarity with medical terminology Ability to calculate expected reimbursement, co-pays, and deductibles. Experience in using electronic claims editing systems and clearinghouse. Telecommuting Requirements: Reside within commutable distance of 2716 N TENAYA WAY, Las Vegas, NV Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills: High degree of accuracy and attention to detail Verbal and written communications skills to communicate with providers, payers, and others in a clear and professional manner. Nevada Residents Only: The hourly range for Nevada residents is $16.54 - $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
04/15/2024
Full time
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients, and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability. This position will also be responsible for working EDI transactions and ERA files, including reconciling carrier submissions, edits and rejection reports. Primary Responsibilities: Follow up of outstanding A/R all payers and/or including self-pay and/or including resolution of denials Ability to research and resolve accounts appearing on Delinquent Insurance Report, Collection Ledger and Government Payor report as directed by management making appropriate decisions on accounts to be worked to maximize reimbursement Oversee workflow of the team to ensure productivity measures are met Meet productivity standards as outlined in client metrics Identify any issues or trends and bring them to the attention of management team Work on special projects as assigned Manage escalated patient calls for the goal de-escalations with the ability to maintain Other duties as assigned Competencies: Thorough knowledge of the A/R Process Ability to meet position metrics goals (KPI's) Strong written and verbal communication skills You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of experience with the A/R process 3+ years of experience with healthcare and/or insurance billing and processing 2+ years of leadership experience Ability to work on site at: 111 Oakwood Rd., East Peoria, IL 61611 between the hours of 8am-4:30pm CST Soft Skills: Organized Detail Oriented Ability to multi-task Works well with others At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
04/15/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients, and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability. This position will also be responsible for working EDI transactions and ERA files, including reconciling carrier submissions, edits and rejection reports. Primary Responsibilities: Follow up of outstanding A/R all payers and/or including self-pay and/or including resolution of denials Ability to research and resolve accounts appearing on Delinquent Insurance Report, Collection Ledger and Government Payor report as directed by management making appropriate decisions on accounts to be worked to maximize reimbursement Oversee workflow of the team to ensure productivity measures are met Meet productivity standards as outlined in client metrics Identify any issues or trends and bring them to the attention of management team Work on special projects as assigned Manage escalated patient calls for the goal de-escalations with the ability to maintain Other duties as assigned Competencies: Thorough knowledge of the A/R Process Ability to meet position metrics goals (KPI's) Strong written and verbal communication skills You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 3+ years of experience with the A/R process 3+ years of experience with healthcare and/or insurance billing and processing 2+ years of leadership experience Ability to work on site at: 111 Oakwood Rd., East Peoria, IL 61611 between the hours of 8am-4:30pm CST Soft Skills: Organized Detail Oriented Ability to multi-task Works well with others At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Job Summary: The front desk clerk is responsible for providing superior guest services and building customer loyalty while checking guests in and out of the hotel. The front desk clerk is responsible for delivering fast and flawless service to internal and external guests. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets and welcomes guests with a smile. Ensures that all guest contact is courteous, informative and thorough and demonstrates a positive and enthusiastic demeanor to guests; both internal and external. Understands values and supports the Harrah's mission statement and serves as a hotel representative and customer service role model for other employees. Ensures the front desk area is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper, etc. Constantly seeks ways to improve friendly, helpful service and ways to reduce customer wait times to positively impact department's customer service ratings. Answer all guest questions and incoming calls promptly and professionally. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Maintains knowledge of hotel, special events, promotions. Responsible for accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card authorization, etc.) Ensures billing profiles are reviewed and accurately set up before checking in guests. Responsible for posting charges, settling folios for individuals, groups and due-outs; maintaining an operating bank, rendering bills and issuing accurate change. Follows safety and security guidelines for the department/property. Able to successfully complete training and cross-training, as well as perform other job related duties, when necessary of Rooms Coordinator, Night Auditor, and to complete additional duties as assigned by the supervisor such as but not limited to checking credit limit report, obtaining additional payment, answering telephones, training new employees. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: High school diploma or equivalent required. Proficiency in Microsoft Word, Outlook, Excel and LMS system knowledge preferred. Proficient in basic math skills. Previous cash handling experience preferred. Professional appearance and demeanor required. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the hotel operations field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine. Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 20 pounds. Primary Location: Harrah's Gulf Coast Work Locations: 280 Beach Blvd Biloxi, MS 39530Organization: Grand Casinos of Biloxi, LLC. Employee Status: Full Time / Part-TimeUnion: No / Yes
04/14/2024
Full time
Job Summary: The front desk clerk is responsible for providing superior guest services and building customer loyalty while checking guests in and out of the hotel. The front desk clerk is responsible for delivering fast and flawless service to internal and external guests. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets and welcomes guests with a smile. Ensures that all guest contact is courteous, informative and thorough and demonstrates a positive and enthusiastic demeanor to guests; both internal and external. Understands values and supports the Harrah's mission statement and serves as a hotel representative and customer service role model for other employees. Ensures the front desk area is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper, etc. Constantly seeks ways to improve friendly, helpful service and ways to reduce customer wait times to positively impact department's customer service ratings. Answer all guest questions and incoming calls promptly and professionally. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Maintains knowledge of hotel, special events, promotions. Responsible for accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card authorization, etc.) Ensures billing profiles are reviewed and accurately set up before checking in guests. Responsible for posting charges, settling folios for individuals, groups and due-outs; maintaining an operating bank, rendering bills and issuing accurate change. Follows safety and security guidelines for the department/property. Able to successfully complete training and cross-training, as well as perform other job related duties, when necessary of Rooms Coordinator, Night Auditor, and to complete additional duties as assigned by the supervisor such as but not limited to checking credit limit report, obtaining additional payment, answering telephones, training new employees. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: High school diploma or equivalent required. Proficiency in Microsoft Word, Outlook, Excel and LMS system knowledge preferred. Proficient in basic math skills. Previous cash handling experience preferred. Professional appearance and demeanor required. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the hotel operations field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine. Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 20 pounds. Primary Location: Harrah's Gulf Coast Work Locations: 280 Beach Blvd Biloxi, MS 39530Organization: Grand Casinos of Biloxi, LLC. Employee Status: Full Time / Part-TimeUnion: No / Yes
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
04/14/2024
Full time
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
04/14/2024
Full time
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
04/14/2024
Full time
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: Weekend Requirements: Every Other On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $23.100 - $28.514 - $34.217 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Coordinates all registration functions necessary to ensure the processing of a clean claim including but not limited to obtaining and processing patient demographics, visit and financial information in a manner that facilitate maximum financial reimbursement and promotes premier customer service. This role utilizes Patient Secure to identify the accurate patient medical record while adhering to EMTALA regulations and performs face-to-face interviews directly with patients and/or their designated representatives. Accurate identification and delivery of regulatory documents and securing patient financial responsibility is a key responsibility. Required Qualifications 2 Years experience in a business service setting. Must have experience communicating effectively both verbally and in writing professionally. Preferred Qualifications H.S. Diploma or Equivalent Experience communicating and discussing personal and financial matters with patients and/or their representatives is preferred. Other Qualification Requirements HFMA certifications preferred. Essential Functions Collections Follow department guidelines for providing patient with estimate letter. Request payment of co-pay, deductible, estimated out of pocket or good-faith deposit in a manner specified in department and hospital policies. If patient unable to pay requested amount, negotiate some portion. Receive and process funds, print and file receipt, and update Centricity visit comments. Secure all funds and receipts in accordance with department standard. Completes insurance verification and evaluation Insurance/Plan Selection: After medical screening (ER settings), obtain health benefit coverage including possible accident related coverage. Input all insurance coverage information into Centricity Insurance Verification (IF). If patient unable to provide insurance, search for potential coverage through MCA for SRS/SCMG and MPV (or Portal) for potential Medicare or Medi-Cal. Use Coordination of Benefits (COB) standards to prioritize billing order of insurance plans. Medicare patients - Medicare Secondary Payer (MSP) questionnaire is completed. Validate insurance eligibility electronically (e.g. MPV, Experian) when applicable. Validate health benefit coverage including possible accident related coverage. Validate and identify the Primary Medical Group on Health Maintenance Organizations (HMO) patients. Notify the clinical staff, including physician, on patients that are out-of-network. Follow process to estimate patient out of pocket based upon department guidelines and collect patient financial responsibility. Communicate to patient and leadership when unusually high out of pocket, unusually limited coverage, and/or if insurance is out of network (OON) following the guidelines established for the facility. Unfunded: Initiate interview on unfunded/underfunded patients. Input financial screening results into Pointcare fields as appropriate and provide patient with potential coverage options. Complete the process by recording the outcome through X8 function. Complete HPE (Hospital Presumptive Eligibility) process when appropriate. Document in Centricity visit comments if patient declined or completed financial screening. Follow self-pay process (aka toolkit) to discuss the Sharp out of pocket expectation. Customer service Use AIDET, key words at key times, On-Stage Behavior and support 5-star results on patient satisfaction. Communicates effectively both orally and in writing sufficient to perform the essential job functions. Use tact and empathy in working with customers under stressful situations and with frequent interruptions. Avoid abbreviations when communicating to patient. Adapt and protect patient privacy as needed (i.e. lowering voice, using face sheets vs. verbal interviews). Practice good interpersonal and communication skills and ability to work well with others contributing to a team environment. Practice a positive and constructive attitude at all times. Negotiates with others, handles minor complaints by settling disputes, grievances, and conflicts. Perform service recovery when The Sharp Experience does not go right in accordance to the department standards and Sharp's Behavior Standard Service Recovery. Identify solutions to issues not covered by verbal or written instructions. Demonstrates initiative and teamwork Prioritize job responsibilities effectively. Keep management informed of backlogs or slow volume. Round on patients when volumes are low as identified by your department. Patients are processed timely based upon depart standards such as quality audits, time, and production measurements. Offer to assist others and asks for assistance in completing of assignments, as needed. Inform patient/families of admission delays and cause if known or allowed. Promotes a team approach in completion of department duties. Contributes to department production by maintaining expected level of productivity designated by the department. Other duties As directed by Leadership, provide ongoing support of department and hospital needs as assigned. When applicable, collect patient valuables according to policy and secure them by entering into log and dropping into department safe. Follow hospital policy to release valuables. When applicable, update Patient Type, Bed Placement, Accommodation Code, Attending Physician. ED Unit Clerk (SCO only): Responsible for handling outgoing/incoming Emergency Department calls including outgoing calls for consultations and ancillary services. Calls to physicians and ancillary service areas will be documented in the EMR. Obtain medical records and facilitate transfers from/to outside facilities. Create patient chart for physician and organize charts for the HIM department. Compile workers' compensation paperwork for the ED physician. Monitor ED cafe supplies. Handle outgoing calls to other departments for ED. Input discharge disposition information obtained from EHR orders into patient admission-discharge-transfer (ADT) application. Customer Information Center duties (SCO only): Initiate ED Code calls using the overhead paging system and Code Log Book online. Answer CIC phone lines after business hours and monitor alarm panels for incoming Codes. Patient registration Patient Safety: Authenticate and/or enroll patient at workstations where Patient Secure palm scanner is available. Follow established guidelines such as scripting and picture identification for enrollment and authentication. In absence of Patient Secure workstation, use at least two patient identifiers to confirm patient identity. Notify DUPREG and document potential duplicate and overlap registrations when identified. Demographic Collection: Populate all demographic screens for new and established patients. In applicable cases, follow registration guidelines for Doe and Trauma patients. Update regulatory fields in demographic data with patient choices on regulatory forms such as Notice of Privacy Practice (NPP), Advanced Directive for Health Care (ADHC), Health Information Exchange (HIE). Secure patient signature on address attestation. If service is accident related, update appropriate visit fields indicating known details. Follow defined documentation process with homeless patient (i.e. notating 'SB1152' in FirstNet and Edit Visit (EV) form comments). Regulatory responsibilities Observe EMTALA regulations (Emergency Room/ER settings) by avoiding communication of financial information (such as eligibility, copays, authorization) until medical screening is completed. This includes avoiding discussion of financial issues with clinical counterparts, health insurances, or patient family/friends until after medical screening. Using scripting, review Conditions of Admission (COA). If unable to secure signature, indicate reason in Centricity visit comments. Based upon COA patient review, update appropriate Centricity fields related to status of ADHC, No Publish, Notice of Privacy Practices, and Patient Rights. More fields may be added as regulations change. In cases where Tricare or Medicare/Medicare Advantage is primary or secondary, use scripting to review and deliver appropriate regulatory form (Tricare Rights, Tricare Third Party Liability, and Important Message from Medicare (IMM) form). If signature secured, update Centricity fields in appropriate insurance follow-up field. If unable to secure signature, indicate reason in Centricity visit comments. Follow guidelines for delivery of Medicare Outpatient Observation (MOON) and Outpatient Observation Notice (OON) to all patients being admitted in an Observation status. Request and input Primary Care Provider (PCP) information and initiate Health Information Exchange (HIE) process as appropriate. In areas performing post regulatory review . click apply for full job details
ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department. Rate: $17.00 per hour Schedule: Monday - Friday; 8 am - 5pm Start Date: ASAP Location: IN-OFFICE - SANTA FE, NM, LAS CRUCES, NM Position Objective The objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day. Scope of Work Temporary staff shall: Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed. Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers. 3. Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications. Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program. Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required. Requirements: 2+ years' experience working as an Administrative Assistant or Office Clerk High School degree Must be able to pass a background check Significant experience with office management and daily operations Ability to maintain confidentiality. Good practical experience with MS Office Excellent knowledge of office equipment. Strong verbal skills Strong organizational and time-management skills ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 17-17 Hourly Wage PIf799d6969a24-3940
04/13/2024
Full time
ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department. Rate: $17.00 per hour Schedule: Monday - Friday; 8 am - 5pm Start Date: ASAP Location: IN-OFFICE - SANTA FE, NM, LAS CRUCES, NM Position Objective The objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day. Scope of Work Temporary staff shall: Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed. Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers. 3. Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications. Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program. Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required. Requirements: 2+ years' experience working as an Administrative Assistant or Office Clerk High School degree Must be able to pass a background check Significant experience with office management and daily operations Ability to maintain confidentiality. Good practical experience with MS Office Excellent knowledge of office equipment. Strong verbal skills Strong organizational and time-management skills ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 17-17 Hourly Wage PIf799d6969a24-3940
ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department. Rate: $17.00 per hour Schedule: Monday - Friday; 8 am - 5pm Start Date: ASAP Location: IN-OFFICE - SANTA FE, NM, LAS CRUCES, NM Position Objective The objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day. Scope of Work Temporary staff shall: Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed. Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers. 3. Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications. Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program. Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required. Requirements: 2+ years' experience working as an Administrative Assistant or Office Clerk High School degree Must be able to pass a background check Significant experience with office management and daily operations Ability to maintain confidentiality. Good practical experience with MS Office Excellent knowledge of office equipment. Strong verbal skills Strong organizational and time-management skills ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 17-17 Hourly Wage PI008db5e9066e-3939
04/13/2024
Full time
ATA Services is currently seeking to hire General Clerks to work on a temporary assignment with the State of NM - Early Childhood Education and Care Department. Rate: $17.00 per hour Schedule: Monday - Friday; 8 am - 5pm Start Date: ASAP Location: IN-OFFICE - SANTA FE, NM, LAS CRUCES, NM Position Objective The objective of this personnel services contract will be to reduce the childcare assistance application processing time after clients are identified during the intake process by screening for completeness and completing follow-up activities with clients, including status updates. Temporary staff should be expected to complete a backlog of follow-up within two (2) months and thereafter review 1-3 applications per day. Temporary staff will also be expected to support the accuracy of one-time payments and recoupments/overpayments by reconciling payments to distribution calculations completing all backlog within two months and thereafter reconciling all payment issues related to the program weekly. Temporary staff will support recertification requirements related to expanded eligibility by closing cases for clients that have not recertified, facilitating recertification to gather supporting documentation and sending out certification letters completing a backlog of recertification activities within two (2) months and thereafter reviewing 1-3 recertifications per day. Scope of Work Temporary staff shall: Screen childcare assistance applications, identify over-payments, place phone calls to clients with missing documents or signatures, lose out cases that have not been recertified, assist in reviewing worker caseloads, ensure all files are present and help reproduce non-existent files as needed. Assist with the distribution process for one-time payments and identifying overpayments, collecting documentation, researching any payment issues to childcare providers and sending out form closure letters to parents and childcare providers. 3. Work with the State of New Mexico Human Services Department integrated eligibility system, Automated System Program and Eligibility Network (ASPEN) and the State of New Mexico Department of Workforce Solutions systems to place phone calls about recertification, send out recertification letters, review various application status reports and provide updates on the status of applications. Review paperwork submitted by clients for accuracy. Interview clients to assess the need for care. Determine eligibility and create placement agreements for childcare assistance programs by utilizing our internal database. Send correspondence to clients and providers. Implement and follow Federal and State policies regarding the program. Have minor duties related to using the reports to search for issues with application processing and support other local regional staff as required. Requirements: 2+ years' experience working as an Administrative Assistant or Office Clerk High School degree Must be able to pass a background check Significant experience with office management and daily operations Ability to maintain confidentiality. Good practical experience with MS Office Excellent knowledge of office equipment. Strong verbal skills Strong organizational and time-management skills ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Compensation details: 17-17 Hourly Wage PI008db5e9066e-3939
Paralegal Salary: $42,500 to $84,000 DOE Hours: 8:00am - 5:00pm + overtime Location: Cleveland, OH My client in Cleveland has an opportunity for an experienced Paralegal to join their Labor & Employment practice. The position will research law, investigate facts, and prepare documents to assist attorneys. Independently research and analyze law sources such as statutes, recorded judicial decisions, legal articles, treaties, constitutions, and legal codes to prepare legal documents, such as briefs, pleadings, discovery, appeals for review, approval, and use by attorney. May manage work assignments for multiple paralegals and/or is a key client contact. Key Responsibilities: Research law, investigate facts, and independently prepare documents to assist attorneys with matters. Summarize complex legal documents. Organize and index complex case files. Determines and calendars deadlines. Performs a wide variety of legal research and data compilation, with little or no supervision. Files pleadings with court clerk. Prepares reports, correspondence, declarations and complaints. Drafts a wide variety of legal documents. Prepares affidavits or documents and maintains document files. Prepares for mediations and trials. Assists Attorneys at trial. Assists Attorney in preparation for depositions. Communicates with witnesses and experts. Scheduling. Enters billing and expense data into the Firm system in a timely manner. Coordinates major projects or cases, some of which may involve the work of multiple paralegals.
04/13/2024
Full time
Paralegal Salary: $42,500 to $84,000 DOE Hours: 8:00am - 5:00pm + overtime Location: Cleveland, OH My client in Cleveland has an opportunity for an experienced Paralegal to join their Labor & Employment practice. The position will research law, investigate facts, and prepare documents to assist attorneys. Independently research and analyze law sources such as statutes, recorded judicial decisions, legal articles, treaties, constitutions, and legal codes to prepare legal documents, such as briefs, pleadings, discovery, appeals for review, approval, and use by attorney. May manage work assignments for multiple paralegals and/or is a key client contact. Key Responsibilities: Research law, investigate facts, and independently prepare documents to assist attorneys with matters. Summarize complex legal documents. Organize and index complex case files. Determines and calendars deadlines. Performs a wide variety of legal research and data compilation, with little or no supervision. Files pleadings with court clerk. Prepares reports, correspondence, declarations and complaints. Drafts a wide variety of legal documents. Prepares affidavits or documents and maintains document files. Prepares for mediations and trials. Assists Attorneys at trial. Assists Attorney in preparation for depositions. Communicates with witnesses and experts. Scheduling. Enters billing and expense data into the Firm system in a timely manner. Coordinates major projects or cases, some of which may involve the work of multiple paralegals.
is seeking to hire a Legal File Clerk/Paralegal for our client in Basking Ridge! Benefits Available!(401k, Medical, Dental, etc.) Weekly Pay! $25.00/Hour Shift: At least 4 days a week in office. Job Description: We are seeking a diligent and organized individual to fill the role of Legal File Clerk/Paralegal In this position, you will work closely with the General Counsel to manage and organize legal documents and files, ensuring compliance with company policies and legal requirements. Responsibilities: Assist the General Counsel in transitioning files to storage, including opening, closing, inventorying, and indexing both electronic and physical files. Determine legal hold/retention status on files and follow the destruction process in accordance with company policy and records schedules. Create indices and chronologies of document collections, ensuring accuracy and conducting research on any discrepancies. File and store completed documents in designated locations, both electronically and physically. Perform data entry tasks as necessary and assist with clerical duties upon request. Must be capable of lifting boxes and files weighing up to at least 30 lbs. Requirements: Experience with legal document management systems such as Net Documents (NetDocs) or iManage is preferred. Strong attention to detail, ability to follow instructions, accept feedback, and work independently. Respect for confidentiality is crucial due to the nature of the legal documents being handled. A Bachelor's degree is preferred, while a paralegal certificate and/or legal/paralegal experience are also desirable qualifications.
04/12/2024
Full time
is seeking to hire a Legal File Clerk/Paralegal for our client in Basking Ridge! Benefits Available!(401k, Medical, Dental, etc.) Weekly Pay! $25.00/Hour Shift: At least 4 days a week in office. Job Description: We are seeking a diligent and organized individual to fill the role of Legal File Clerk/Paralegal In this position, you will work closely with the General Counsel to manage and organize legal documents and files, ensuring compliance with company policies and legal requirements. Responsibilities: Assist the General Counsel in transitioning files to storage, including opening, closing, inventorying, and indexing both electronic and physical files. Determine legal hold/retention status on files and follow the destruction process in accordance with company policy and records schedules. Create indices and chronologies of document collections, ensuring accuracy and conducting research on any discrepancies. File and store completed documents in designated locations, both electronically and physically. Perform data entry tasks as necessary and assist with clerical duties upon request. Must be capable of lifting boxes and files weighing up to at least 30 lbs. Requirements: Experience with legal document management systems such as Net Documents (NetDocs) or iManage is preferred. Strong attention to detail, ability to follow instructions, accept feedback, and work independently. Respect for confidentiality is crucial due to the nature of the legal documents being handled. A Bachelor's degree is preferred, while a paralegal certificate and/or legal/paralegal experience are also desirable qualifications.
CLERK (GS-0303-05) - OFO - SKILLBRIDGE INTERNSHIP IMPORTANT NOTE: This opportunity is only open to active duty servicemembers who are at least 12 months from separation. LOCATION: Office of Field Operations in Houston, TX MAJOR DUTIES AND RESPONSIBILITIES: • Performs a variety of record keeping, reporting, and informational duties in support of the office's programs. Compiles, maintains, and updates data, lists, and reports. Checks and verifies data by direct comparison with source documents, pointing out discrepancies, and checks or verifies textual material. Updates manuals on policies, directives, and memoranda. Records, sorts, assembles, and files information on specific cases, current projects, or studies. • Opens and sorts correspondence and prepares routing slips for incoming publications and other materials. Prepares simple copies of forms, including requests for supplies or services. Performs simple data entry and procedure searches using various keyboard functions. • Performs miscellaneous duties such as making travel plans, maintaining time and attendance reports, making copies, and arranging for conference rooms. Maintains the bulletin board, selecting and filing deleted material for future reference. Monitors inventory of office supplies and orders when necessary. HOW TO PREPARE YOUR APPLICATION: Your resume, which will enable us to determine the grade level for which you qualify; align it to the specifics as described in the duties and responsibilities section above. Provide details of your education, background, and experience so we can accurately assess your qualifications, and be sure to highlight any superior proficiencies that uniquely qualify you. Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Required documentation includes: • Your DD214 (SSN redacted) or Statement of Service with all campaign medals contained therein is required. • Your VA Disability Rating Letter and/or a Schedule A Letter is required. • References from all past and present employers are required. HOW TO APPLY: Email with SUBJ: CBP - SkillBridge - Houston Office of Field Operations - Clerk - (GS-0303-05) - Houston, TX and attach your resume and other documentation.
04/12/2024
Full time
CLERK (GS-0303-05) - OFO - SKILLBRIDGE INTERNSHIP IMPORTANT NOTE: This opportunity is only open to active duty servicemembers who are at least 12 months from separation. LOCATION: Office of Field Operations in Houston, TX MAJOR DUTIES AND RESPONSIBILITIES: • Performs a variety of record keeping, reporting, and informational duties in support of the office's programs. Compiles, maintains, and updates data, lists, and reports. Checks and verifies data by direct comparison with source documents, pointing out discrepancies, and checks or verifies textual material. Updates manuals on policies, directives, and memoranda. Records, sorts, assembles, and files information on specific cases, current projects, or studies. • Opens and sorts correspondence and prepares routing slips for incoming publications and other materials. Prepares simple copies of forms, including requests for supplies or services. Performs simple data entry and procedure searches using various keyboard functions. • Performs miscellaneous duties such as making travel plans, maintaining time and attendance reports, making copies, and arranging for conference rooms. Maintains the bulletin board, selecting and filing deleted material for future reference. Monitors inventory of office supplies and orders when necessary. HOW TO PREPARE YOUR APPLICATION: Your resume, which will enable us to determine the grade level for which you qualify; align it to the specifics as described in the duties and responsibilities section above. Provide details of your education, background, and experience so we can accurately assess your qualifications, and be sure to highlight any superior proficiencies that uniquely qualify you. Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Required documentation includes: • Your DD214 (SSN redacted) or Statement of Service with all campaign medals contained therein is required. • Your VA Disability Rating Letter and/or a Schedule A Letter is required. • References from all past and present employers are required. HOW TO APPLY: Email with SUBJ: CBP - SkillBridge - Houston Office of Field Operations - Clerk - (GS-0303-05) - Houston, TX and attach your resume and other documentation.
NOW HIRING LEGAL SECRETARY $2,500.00 SIGN ON BONUS The general duties for this position : Keep cases organized by establishing and organizing files, and requesting files. Maintain and review the calendar, meet deadlines, document actions, input information into the file database software, and draft documents related to cases. Interface with clients, claims adjusters, court clerks, and/or court reporters. Review, document, and distribute mail/faxes. Draft legal documents, standard letters, collect, and analyze information, schedule depositions, mediations, hearings, and/or conducting electronic filing. Other duties as assigned by management or as needed
04/12/2024
Full time
NOW HIRING LEGAL SECRETARY $2,500.00 SIGN ON BONUS The general duties for this position : Keep cases organized by establishing and organizing files, and requesting files. Maintain and review the calendar, meet deadlines, document actions, input information into the file database software, and draft documents related to cases. Interface with clients, claims adjusters, court clerks, and/or court reporters. Review, document, and distribute mail/faxes. Draft legal documents, standard letters, collect, and analyze information, schedule depositions, mediations, hearings, and/or conducting electronic filing. Other duties as assigned by management or as needed