Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
04/18/2024
Full time
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures. Assist customers in the selection and purchase of products and services. Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer. Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers. Troubleshoot basic service issues and schedule on site service calls when necessary. Must balance cash drawer daily and verify all monies received. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Regular attendance required. Perform other duties as directed or required by your supervisor. Other duties as assigned. Position Requirements: High school diploma or GED required; Associates degree preferred. Required - 1-3 years' experience in retail and/or consumer sales. Preferred - 3 plus years' customer service & cash handling/reconciliation experience. Exceptional relationship-building skills. Excellent communication skills. Ability to multi-task and prioritize in a fast-paced environment. Effective cash handling skills. Valid driver's license and satisfactory driver record may be required for some locations. Must demonstrate intermediate to advanced PC skills. Sales ability and willingness to meet sales goals. Able to stand for long periods. Occasional travel to other sites within the region. Ability to work evenings, weekends and holidays and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. PDN-9bd374fd-112e-4f67-af4c-a0216ac34aa8
04/18/2024
Full time
Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures. Assist customers in the selection and purchase of products and services. Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer. Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers. Troubleshoot basic service issues and schedule on site service calls when necessary. Must balance cash drawer daily and verify all monies received. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Regular attendance required. Perform other duties as directed or required by your supervisor. Other duties as assigned. Position Requirements: High school diploma or GED required; Associates degree preferred. Required - 1-3 years' experience in retail and/or consumer sales. Preferred - 3 plus years' customer service & cash handling/reconciliation experience. Exceptional relationship-building skills. Excellent communication skills. Ability to multi-task and prioritize in a fast-paced environment. Effective cash handling skills. Valid driver's license and satisfactory driver record may be required for some locations. Must demonstrate intermediate to advanced PC skills. Sales ability and willingness to meet sales goals. Able to stand for long periods. Occasional travel to other sites within the region. Ability to work evenings, weekends and holidays and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. PDN-9bd374fd-112e-4f67-af4c-a0216ac34aa8
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/18/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. As a Senior Associate Brand Manager, you have a talent for recognizing trends and aiming for bigger goals, and an active interest in keeping up with trends, market needs, and your organization's competitive standing. This role is a marketer accountable for in-year business planning and marketing execution for the Depend brand in the United States. The Senior Associate Brand Manager leads key initiatives related to marketing planning & execution for the Depend brand, as well as overall execution and results delivery for Kimberly-Clark's Adult & Feminine Care business unit. This role reports to the Depend Senior Brand Manager and takes work direction from the Brand Manager, and collaborates with insights & analytics, customer development, agency partners, sales planning, Research & Development, and product supply teams. In this role, you will: Provide project and/or marketing leadership on key initiatives to help sustainably grow the brand's marketplace position (e.g. new product launches, pricing initiatives, etc.) Execute annual ABP and marketing plans that deliver financial objectives and aligns with brand strategies. Actively participate in the execution of brand commercial programs. Analyze consumer data, market share and sales reports to understand brand performance, product health and to track progress against marketing initiatives and return on investment analysis for marketing program. Create compelling stories and make sound recommendations about the brand, competitive, category, customer or consumer trends to enhance the brand's equity and market performance. Lead translation of brand strategy, consumer/retailer segmentation and marketplace trends into executable DPSM guidance to the organization. Develop and implement distribution, packaging, shelving and merchandising strategies and plans. Use business acumen in conjunction with marketing competency to influence and lead projects cross-functionally. Engage strategic customer teams to collaboratively build growth plans. Identify and develop relevant consumer and/or shopper insights. Collaborate across categories, to identify and proactively drive efficient brand building. Actively conduct both basic and in-depth analysis to identify problems, find trends, develop hypothesis, and drive the organization towards decisions to strengthen the brand's plan. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands-and so does the rest of the world. In fact, million of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you. At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Bachelor's Degree in Marketing/Business related field; MBA preferred. 3+ years previous business experience; brand management or digital marketing preferred. Previous marketing internship or full-time experience at a Fortune 500 CPG company. Familiarity with brand development planning, innovation, and creative ideation processes. Experience developing digital marketing strategy and activation plans to deliver effective personalization. Strong analytical knowledge with ability to drive to solutions. Ability to influence and deliver compelling communication. Demonstrated positive energy to effectively represent brand internally and externally. Must be self-driven, not deadline driven. Experience working with cross-functional groups (e.g finance, sales, operations, planning) Total Benefits For a complete overview, see Hybrid Work Arrangements: You're looking to make a difference. When and where it works best for you. And at Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . And finally, the fine print . For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Additional information about the compensation and benefits for this role are available upon request. You may contact - when prompted for employee ID, say "OTHER CALLER" - or for assistance. You must include the six digit Job # with your request. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark's applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark's sole discretion.
04/18/2024
Full time
You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU. As a Senior Associate Brand Manager, you have a talent for recognizing trends and aiming for bigger goals, and an active interest in keeping up with trends, market needs, and your organization's competitive standing. This role is a marketer accountable for in-year business planning and marketing execution for the Depend brand in the United States. The Senior Associate Brand Manager leads key initiatives related to marketing planning & execution for the Depend brand, as well as overall execution and results delivery for Kimberly-Clark's Adult & Feminine Care business unit. This role reports to the Depend Senior Brand Manager and takes work direction from the Brand Manager, and collaborates with insights & analytics, customer development, agency partners, sales planning, Research & Development, and product supply teams. In this role, you will: Provide project and/or marketing leadership on key initiatives to help sustainably grow the brand's marketplace position (e.g. new product launches, pricing initiatives, etc.) Execute annual ABP and marketing plans that deliver financial objectives and aligns with brand strategies. Actively participate in the execution of brand commercial programs. Analyze consumer data, market share and sales reports to understand brand performance, product health and to track progress against marketing initiatives and return on investment analysis for marketing program. Create compelling stories and make sound recommendations about the brand, competitive, category, customer or consumer trends to enhance the brand's equity and market performance. Lead translation of brand strategy, consumer/retailer segmentation and marketplace trends into executable DPSM guidance to the organization. Develop and implement distribution, packaging, shelving and merchandising strategies and plans. Use business acumen in conjunction with marketing competency to influence and lead projects cross-functionally. Engage strategic customer teams to collaboratively build growth plans. Identify and develop relevant consumer and/or shopper insights. Collaborate across categories, to identify and proactively drive efficient brand building. Actively conduct both basic and in-depth analysis to identify problems, find trends, develop hypothesis, and drive the organization towards decisions to strengthen the brand's plan. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands-and so does the rest of the world. In fact, million of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you. At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform - so there's your open door of opportunity. It's all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Bachelor's Degree in Marketing/Business related field; MBA preferred. 3+ years previous business experience; brand management or digital marketing preferred. Previous marketing internship or full-time experience at a Fortune 500 CPG company. Familiarity with brand development planning, innovation, and creative ideation processes. Experience developing digital marketing strategy and activation plans to deliver effective personalization. Strong analytical knowledge with ability to drive to solutions. Ability to influence and deliver compelling communication. Demonstrated positive energy to effectively represent brand internally and externally. Must be self-driven, not deadline driven. Experience working with cross-functional groups (e.g finance, sales, operations, planning) Total Benefits For a complete overview, see Hybrid Work Arrangements: You're looking to make a difference. When and where it works best for you. And at Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . And finally, the fine print . For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Additional information about the compensation and benefits for this role are available upon request. You may contact - when prompted for employee ID, say "OTHER CALLER" - or for assistance. You must include the six digit Job # with your request. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark's applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark's sole discretion.
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
04/18/2024
Full time
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/17/2024
Full time
Become a part of our caring community and help us put health first Are you passionate about the Medicare population, looking for an opportunity to work in sales with the ability to directly impact your own income potential? Do you have a track record of building trusting relationships in the community and exceeding expectations? If so, we are looking for licensed, highly motivated, and self-driven individuals to join our team. In this field position, you will; build community relationships, drive self-generated sales, and meet sales goals and metrics while working independently. You will be interacting with Humana's customers, external business partners and the community we serve through face-to-face, virtual, and telephonic interactions. Face to face will encompass grass roots marketing and field sales community events, as well as, visiting prospects in their homes. Our Medicare Sales Field Agents sell individual health plan products and educate beneficiaries on our services in a field setting. Some of our additional products include Life, Annuity, Indemnity, Dental, Vision, Prescription, and more. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers. Humana Perks: Full time associates enjoy Base salary with a competitive commission structure plus a monthly guarantee Medical, Dental, Vision and a variety of other supplemental insurances Paid time off (PTO) & Paid Holidays 401(k) retirement savings plan Tuition reimbursement and/or scholarships for qualifying dependent children And much more! Use your skills to make an impact Required Qualifications Ability to have daily face to face interactions with prospective members in the field is required for this position Active Health Insurance license or ability to obtain prior to the start date Experience with technology to include high level use of laptops and mobile phone applications with an understanding of CRM tools or other sales/marketing resources Experience with Microsoft Office products such as Excel and Outlook This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Must reside within the assigned territory/County Preferred Qualifications Active Life and Variable Annuity Insurance license Associate's or Bachelors' degree Prior experience in TEAMS and PowerPoint Experience engaging with the community through service, organizations, activities, and volunteerism Experience selling Medicare products Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance Prior experience in public speaking and presentations Additional Information Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, you will receive an email from with instructions on how to add the information into your official application on Humana's secure website. Schedule: Meeting with members requires appointments and/or event times that may vary on nights and weekends. Flexibility is essential to your success. Training: will be the first three to four weeks of employment and attendance is mandatory. Interview Format As part of our hiring process for this opportunity, we are using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward in the process, you will receive an email correspondence inviting you to participate in a HireVue prescreen. In this prescreen, you will receive a set of questions over the phone and given the opportunity to record your audio responses to each question. You should anticipate this prescreen taking about 15 minutes. Your responses will be reviewed and if selected to move forward, you will be contacted with additional details involving the next step in the process. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $31,500 - $43,400 per year This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About this role: Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at In this role you will: Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to travel 100% of the time within the district Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided) Ability to work weekends and holidays as needed or scheduled Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position is not eligible for Visa sponsorship This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
04/17/2024
Full time
About this role: Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at In this role you will: Provide support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies Be flexible and adaptable to changing priorities and new surroundings while meeting customer needs Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications Receive direction from managers and exercise judgement within defined policies and procedures Develop understanding of bank products and services to connect to customers' needs Interact with customers to demonstrate care and build relationships Provide appropriate options for bank products and services to customer Refer customers' financial needs to other bankers and partners as needed This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Customer service focus with experience handling complex transactions across multiple systems Experience proactively engaging with customers through outreach via phone or email Ability to educate and connect customer to technology and share the value of mobile banking options Ability to help customers succeed financially by offering introductions to additional team members as appropriate Experience working with others on a team to meet customer needs Experience fostering and developing strong customer relationships Ability to build strong relationships with internal partners Ability to follow policies, procedures, and regulations Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Ability to interact with integrity and professionalism with customers and team members Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Support customers and employees in resolving or escalating concerns or complaints Job Expectations: Ability to travel 100% of the time within the district Commute to the assigned location(s) for the duration of the branch assignment (reimbursement for mileage is provided) Ability to work weekends and holidays as needed or scheduled Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed This position is not eligible for Visa sponsorship This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website ( ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
Conemaugh Memorial Medical Center
Johnstown, Pennsylvania
Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Conemaugh Memorial Medical Center is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year. Conemaugh Memorial Medical Center has 537 inpatient , behavioral health, rehabilitation, and transitional care beds and is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Where We Are: The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Onsite Fitness Centers available for employees and spouses, payroll deductible Employee Recognition programs Affiliations with nearby childcare facilities with extended hours Professional Development and Growth Opportunities And much more Position Summary: The Business Intelligence Developer creates custom reports and data extracts for the organization. The primary duty is to analyze, provide specifications, and write individual reports for any applications they are assigned to. Will participate on project teams and provide analytics system report expertise, to the team and report consumers. The responsibilities include validating foundation reports, creating design specifications for new reports and data extracts, creating new reports using third party tools such as Crystal Reports and Business Objects, modify existing reports as necessary, testing of report design and volume testing, report distribution using system tools. The Business Intelligence Developer may be required to provide off-hours on-call support. EEOC Statement: Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Minimum Qualifications: High School Diploma or equivalent. Associates Degree. Proficient in use of Microsoft office products. Certification and re-certification in assigned vendor applications as applicable. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
04/17/2024
Full time
Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Conemaugh Memorial Medical Center is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year. Conemaugh Memorial Medical Center has 537 inpatient , behavioral health, rehabilitation, and transitional care beds and is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Where We Are: The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College. Why Choose Us: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off / Extended Illness Bank package for full-time employees Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants Onsite Fitness Centers available for employees and spouses, payroll deductible Employee Recognition programs Affiliations with nearby childcare facilities with extended hours Professional Development and Growth Opportunities And much more Position Summary: The Business Intelligence Developer creates custom reports and data extracts for the organization. The primary duty is to analyze, provide specifications, and write individual reports for any applications they are assigned to. Will participate on project teams and provide analytics system report expertise, to the team and report consumers. The responsibilities include validating foundation reports, creating design specifications for new reports and data extracts, creating new reports using third party tools such as Crystal Reports and Business Objects, modify existing reports as necessary, testing of report design and volume testing, report distribution using system tools. The Business Intelligence Developer may be required to provide off-hours on-call support. EEOC Statement: Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. Minimum Qualifications: High School Diploma or equivalent. Associates Degree. Proficient in use of Microsoft office products. Certification and re-certification in assigned vendor applications as applicable. Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Senior Credit Analyst Job Description: Summary Senior Credit Analysts serve as a representative of the Bank while providing analytical and administrative support to the commercial, commercial real estate, and consumer lending departments of the bank. In addition, they lead the credit analyst team and work directly with the Chief Credit Officer. Other major responsibilities include mentoring/training other credit analysts, conducting credit investigations, conducting financial analysis, managing loans, and managing early warning systems. Essential Duties and Responsibilities: Analyze financial statements and demonstrate comprehensive knowledge of theories, laws, and policies governing commercial credit, commercial banking, and banking policies. Create comprehensive and concise analyses of the risks and mitigations associated with complex commercial loan requests by reviewing and analyzing the borrower's financial statements, including income statements, cash flow statements, balance sheets, tax returns, personal financial statements, and collateral appraisal reports. Assess the financial condition of collateral guarantors and prepare sensitivity analyses. Conduct market and industry analyses (customers, competitors, suppliers, and new entrants). Contribute to the development of policy and procedures that safeguard the Bank's commercial credit operations. Propose alternative loan structures Oversee the completion of projects including planning, assigning, monitoring, and reviewing progress and accuracy of work, as well as evaluating results. Understand the policies and procedures of the bank/creditor. Work on multiple projects simultaneously, managing time and resources efficiently and within established deadlines. Provide borrowers with financial statement information by utilizing appropriate software programs, review financial analysis reports, and act as a technical resource for credit software. Keep up-to-date on new laws and regulations affecting the organization's credit practices. A recommendation for a change in risk grade should be made. Providing and maintaining credit obligations reports for Bank customers. Provide mentorship to interns and analyst interns. Perform Loan Reviews as requested by the Lead Loan Review Analyst or Credit Administration Manager. Qualifications: Knowledge of banking industry practices relative to commercial banking. Proven superior analytical skills Strong negotiating skills Strong written, verbal and interpersonal skills; ability to maintain confidentiality of information, as appropriate. Understanding of the components of the most complex financial statements and personal/corporate tax returns. Proficiency with Microsoft Office products (Word, Excel, Access, Power Point, etc.) and financial statement spreading software is required. A high level of initiative, thoroughness, accuracy and organizational skills required. Detail oriented with effective judgment and time management. Ability to work well independently. Ability to coach and develop others. Ability to provide feedback/train new credit analysts. Ability to plan and conduct special projects or assignments. Education and/or Education: 5-7 years prior credit analysis experience Bachelor's Degree. Business, finance, accounting major preferred, other majors with a business minor also acceptable; or equivalent experience. Technology: Expert computer skills, inclusive of experience with loan origination software and MS Office applications (specifically MS Word and Excel). Expert understanding of various business intelligence/database tools and applications. Certificates, Licenses and Registrations: Required or preferred certifications Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
04/17/2024
Full time
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Senior Credit Analyst Job Description: Summary Senior Credit Analysts serve as a representative of the Bank while providing analytical and administrative support to the commercial, commercial real estate, and consumer lending departments of the bank. In addition, they lead the credit analyst team and work directly with the Chief Credit Officer. Other major responsibilities include mentoring/training other credit analysts, conducting credit investigations, conducting financial analysis, managing loans, and managing early warning systems. Essential Duties and Responsibilities: Analyze financial statements and demonstrate comprehensive knowledge of theories, laws, and policies governing commercial credit, commercial banking, and banking policies. Create comprehensive and concise analyses of the risks and mitigations associated with complex commercial loan requests by reviewing and analyzing the borrower's financial statements, including income statements, cash flow statements, balance sheets, tax returns, personal financial statements, and collateral appraisal reports. Assess the financial condition of collateral guarantors and prepare sensitivity analyses. Conduct market and industry analyses (customers, competitors, suppliers, and new entrants). Contribute to the development of policy and procedures that safeguard the Bank's commercial credit operations. Propose alternative loan structures Oversee the completion of projects including planning, assigning, monitoring, and reviewing progress and accuracy of work, as well as evaluating results. Understand the policies and procedures of the bank/creditor. Work on multiple projects simultaneously, managing time and resources efficiently and within established deadlines. Provide borrowers with financial statement information by utilizing appropriate software programs, review financial analysis reports, and act as a technical resource for credit software. Keep up-to-date on new laws and regulations affecting the organization's credit practices. A recommendation for a change in risk grade should be made. Providing and maintaining credit obligations reports for Bank customers. Provide mentorship to interns and analyst interns. Perform Loan Reviews as requested by the Lead Loan Review Analyst or Credit Administration Manager. Qualifications: Knowledge of banking industry practices relative to commercial banking. Proven superior analytical skills Strong negotiating skills Strong written, verbal and interpersonal skills; ability to maintain confidentiality of information, as appropriate. Understanding of the components of the most complex financial statements and personal/corporate tax returns. Proficiency with Microsoft Office products (Word, Excel, Access, Power Point, etc.) and financial statement spreading software is required. A high level of initiative, thoroughness, accuracy and organizational skills required. Detail oriented with effective judgment and time management. Ability to work well independently. Ability to coach and develop others. Ability to provide feedback/train new credit analysts. Ability to plan and conduct special projects or assignments. Education and/or Education: 5-7 years prior credit analysis experience Bachelor's Degree. Business, finance, accounting major preferred, other majors with a business minor also acceptable; or equivalent experience. Technology: Expert computer skills, inclusive of experience with loan origination software and MS Office applications (specifically MS Word and Excel). Expert understanding of various business intelligence/database tools and applications. Certificates, Licenses and Registrations: Required or preferred certifications Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Efficiently and accurately handle calls and assist consumers in building a better financial future by providing personalized solutions to their concerns, answering questions to help them understand their account, and removing barriers to help them make on time payments. We are obsessed with constantly improving the customer experience by showing PRIDE in the work we do, looking for new ways to exceed customer expectations with empathy, sincerity, and a commitment to one call resolution. Effectively educate the customer on how to resolve their issue through self-service options and payment options, where applicable. Professionally and respectfully provide exceptional customer service during every phone call. Ensure the information we depend on to contact and collect from these consumers is accurately maintained. Support additional customer service requests (ie: customer call backs, email follow ups, etc.). Outcomes & Activities: Handle Incoming Phone Calls: You will spend up to most of your time on the phone effectively and efficiently handling consumer phone calls assisting with one-time and recurring phone payments. Provide exceptional Customer Service: You will leverage the Customer Service Call Quality model to understand how to handle each call in a manner that is respectful and helpful while providing consumers with accurate account information. Provide Support: You will handle all consumer requests such as document requests, contract questions and information inquiries. Promote Payment Options: You will proactively discuss payment options with no fees and/or lower cost with the customers when there is a fee associated with their payment. Also, offering AutoPay if the customer is calling to make a payment, but not currently enrolled. Adhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines. Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance. All other duties as assigned by Supervisor (training, workshops etc). Regular and predictable attendance as outlined in the Operations attendance policy Knowledge & Skills: Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner. Actively listen and have effective communication skills. Maintain a positive attitude and tone while addressing a customer's questions or concerns. Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments. Problem solver, with an ability to understand, interpret and act on information promptly and effectively. Self-driven, motivated to help, and able to perform with minimal supervision in a remote team environment. Open and receptive to ongoing feedback aimed at improving performance. Intuitive with the ability effectively offer options to better benefit the consumer needs. Speak clearly, professionally, and articulately on the telephone. Talk and type at the same time (talking with consumers while documenting relevant notes). Manage a set work schedule. Document account notes clearly and efficiently. Work independently in our remote environment and in a virtual team environment. Comfortable with repetitive tasks, sit and talk on the phone with a headset for up to 90% of the day. Identify basic computer components and assemble/troubleshoot company issued equipment by following both written and verbal instructions Operate company issued equipment, which may include a computer, headset, and camera Navigate within multiple computer programs simultaneously Knowledge of Microsoft Office products such as Outlook and Teams Remain compliant with our policies, processes, and legal guidelines. Requirements: High school diploma or GED. Proficiency in spoken and written Spanish High speed internet connection with a minimum of 15mbph download speed Preferred: Previous customer service experience in a call center environment. Experience in the finance or automotive industry. Experience in any position where you had to demonstrate excellent communication skills. Training & Schedule Requirements: Training : Monday through Friday; 8:00 am - 5:00 pm Virtual Training will be conducted beginning 5/6/2024 Schedule : Schedule to fall within the range of the department hours of 5:00 am to 8:00 pm PST Alternating weekends and one weekday/Sunday OFF Schedule choices are based on availability Targeted Compensation: $18.00 - $19.00/hour, plus uncapped monthly bonus potential Targeted Bonus: Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $900/month. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
04/17/2024
Full time
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work! About this Position: Efficiently and accurately handle calls and assist consumers in building a better financial future by providing personalized solutions to their concerns, answering questions to help them understand their account, and removing barriers to help them make on time payments. We are obsessed with constantly improving the customer experience by showing PRIDE in the work we do, looking for new ways to exceed customer expectations with empathy, sincerity, and a commitment to one call resolution. Effectively educate the customer on how to resolve their issue through self-service options and payment options, where applicable. Professionally and respectfully provide exceptional customer service during every phone call. Ensure the information we depend on to contact and collect from these consumers is accurately maintained. Support additional customer service requests (ie: customer call backs, email follow ups, etc.). Outcomes & Activities: Handle Incoming Phone Calls: You will spend up to most of your time on the phone effectively and efficiently handling consumer phone calls assisting with one-time and recurring phone payments. Provide exceptional Customer Service: You will leverage the Customer Service Call Quality model to understand how to handle each call in a manner that is respectful and helpful while providing consumers with accurate account information. Provide Support: You will handle all consumer requests such as document requests, contract questions and information inquiries. Promote Payment Options: You will proactively discuss payment options with no fees and/or lower cost with the customers when there is a fee associated with their payment. Also, offering AutoPay if the customer is calling to make a payment, but not currently enrolled. Adhere to Policies/Processes: You will need to remain compliant with our policies, processes and legal guidelines. Receive and Act Upon Feedback: You will need to be open to ongoing feedback aimed at improving performance. All other duties as assigned by Supervisor (training, workshops etc). Regular and predictable attendance as outlined in the Operations attendance policy Knowledge & Skills: Manage your time effectively and adhere to attendance guidelines and complete work tasks in a timely manner. Actively listen and have effective communication skills. Maintain a positive attitude and tone while addressing a customer's questions or concerns. Seek, retain, and share knowledge to help consumers resolve requests and understand the functions of other departments. Problem solver, with an ability to understand, interpret and act on information promptly and effectively. Self-driven, motivated to help, and able to perform with minimal supervision in a remote team environment. Open and receptive to ongoing feedback aimed at improving performance. Intuitive with the ability effectively offer options to better benefit the consumer needs. Speak clearly, professionally, and articulately on the telephone. Talk and type at the same time (talking with consumers while documenting relevant notes). Manage a set work schedule. Document account notes clearly and efficiently. Work independently in our remote environment and in a virtual team environment. Comfortable with repetitive tasks, sit and talk on the phone with a headset for up to 90% of the day. Identify basic computer components and assemble/troubleshoot company issued equipment by following both written and verbal instructions Operate company issued equipment, which may include a computer, headset, and camera Navigate within multiple computer programs simultaneously Knowledge of Microsoft Office products such as Outlook and Teams Remain compliant with our policies, processes, and legal guidelines. Requirements: High school diploma or GED. Proficiency in spoken and written Spanish High speed internet connection with a minimum of 15mbph download speed Preferred: Previous customer service experience in a call center environment. Experience in the finance or automotive industry. Experience in any position where you had to demonstrate excellent communication skills. Training & Schedule Requirements: Training : Monday through Friday; 8:00 am - 5:00 pm Virtual Training will be conducted beginning 5/6/2024 Schedule : Schedule to fall within the range of the department hours of 5:00 am to 8:00 pm PST Alternating weekends and one weekday/Sunday OFF Schedule choices are based on availability Targeted Compensation: $18.00 - $19.00/hour, plus uncapped monthly bonus potential Targeted Bonus: Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $900/month. Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity We are looking for a mid-level Business Support Analyst for the credit card area. Supports the business by analyzing and evaluating relevant moderately complex business data, information, metrics and processes to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and works with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains a understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4+ years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: 2+ years of data and analytics experience Experience in Consumer Product analytics including analyzing customer segmentation, customer behaviors, and trends and delivering data driven strategic recommendations Experience with credit cards and/or other core banking platforms Strong skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making Strong knowledge and/or experience of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, Python, or other analysis software US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $77,210 - $141,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Enterprise Bank & Trust
Fairview Heights, Illinois
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
04/16/2024
Full time
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
Community Choice Financial Family of Brands
Springfield, Missouri
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
04/16/2024
Full time
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
Community Choice Financial Family of Brands
Birmingham, Alabama
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
04/16/2024
Full time
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
04/16/2024
Full time
Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you! Job Title: Mortgage Loan Officer Job Description: Summary: This position is responsible for originating conventional and government residential mortgage loans to clients who qualify based on assessment on financial and credit information. Essential Duties and Responsibilities: Manages and leverages in-house referrals to engage in refinance and purchase opportunities. Follows up on leads to consult with clients to determine their needs, identify best financing options and pre-qualify as required Originates residential mortgages and participates in related business development activities. Maintains quality and production goals set by leadership. Works towards achievement of branch and individual sales and referral goals Provides outstanding customer service to customers seeking residential mortgages Answers inbound calls, makes outbound calls, handles customer inquiries and answers customer questions Interviews applicants to obtain information concerning their needs and pertinent financial and credit data Educates and advises clients on the home buying process. Ensures exceptional client experiences with ongoing communication throughout the entire loan process Conducts basic analysis and income calculations for loan qualifications. Processes borrower credit, income and asset information through the Loan Origination System. Structures loans for borrowers, while maintaining and in-depth knowledge of conventional and government programs Works closely with loan coordination to ensure all documentation is obtained as the loan moves through the process to closing Sources mortgage referrals from outside referrals sources (Centers of Influence) to supplement production in order to meet goals Attends Consumer Branch meetings to educate staff on Mortgage and encourage referrals Utilizes internal marketing resources and social media tools to target prospects and foster ongoing relationships with closed customers Performs all duties in accordance with the company's policies and procedures, and all applicable U.S. Federal and State laws and regulations Stays informed on trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both conventional and government mortgages Qualifications: Positive attitude and pleasant interpersonal skills Attention to detail Strong communication skills, both verbal and written and including in-person and via telephone. Ability to set and meet priorities. Ability to work in a fast-paced environment. Knowledge of financial statements and tax return forms Knowledge of documents needed for mortgage or various consumer type loans Professional appearance and demeanor for interaction with public Ability to maintain good conversational skills with customers who are insincere or difficult Knowledge of bank policies, procedures, regulations, forms, departments, and products Supervisory Responsibilities: None Education and/or Experience: High School diploma. Bachelor's degree preferred. Degree in financial, sales, marketing, or business fields preferred Minimum two years' experience as a mortgage loan officer or a similar role Computer and Software Skills: Microsoft Office Suite Salesforce Certificates, Licenses and Registrations: NMLS required Additional Information: Local travel is required. Typical work hours are daytime hours Monday-Friday. During time of heavy loan volume, overtime may be necessary. For cross training, teamwork, or scheduling needs, a Consumer Loan Officer may be asked to work at any branch location. Equal Opportunity Statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at . Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .
Community Choice Financial Family of Brands
Jackson, Tennessee
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.
04/16/2024
Full time
Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move your career forward. Responsibilities: Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability. This includes training Team Members on systems, policies, compliance, account management, recovery, and daily performance reports. Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs). Track, analyze, and train Team Members on various performance reports. Lead your team to reach or exceed sales goals by selling loan or pawn products to consumers, identifying local marketing strategies, leveraging business-to-business partnership opportunities, obtaining referrals, and hosting and participating in community events. Supervise and maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits. Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company. This includes overseeing store planogram and ensuring seasonal and/or promotional marketing material are displayed properly. Utilize personal vehicle to complete bank deposits and other Company business throughout the workday. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels. Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 45-hours per week . Qualifications: High School Diploma or equivalent required Minimum 2 years of experience and proven success in a supervisory or leadership role Excellent verbal and written communication skills Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) Ability to work phone, Point of Sale, Microsoft Office, and other systems Must be at least 18 years of age (19 in Alabama) Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply) Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard. Preferred Qualifications and Skills Associate degree or higher Prior leadership experience in a sales or customer service-oriented position Experience in retail, sales, or financial industry Bilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include : • A comprehensive new hire training program designed to help set you up for success • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development • Paid on-the-job training & professional development programs • Multiple coverage levels for Medical, Dental, & Vision • Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more • Traditional 401(k) and Roth 401(k) with Company match • Options for Flexible Spending Accounts and Health Savings Accounts • Basic and AD&D Life Insurance • Optional pet insurance • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance • Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment) • Diverse Culture and Inclusive Environment Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. Our Commitment to Diversity, Inclusion & Belonging Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential. Our Workplace Awards and Recognition We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023. About Us Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in-person only, remote options not available. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.