Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Rooms Controller is responsible for coordinating all room vacancies, express checkouts, and other reservation status changes on a daily basis. Works closely with related departments to ensure excellent guest service. Acts as a role model for all front office staff and responsible for department in absence of a Hotel ManagerESSENTIAL JOB FUNCTIONS: Ensure that guest needs and special requests are met. Invoking service recovery when appropriate. Maximizing use of FOCUS skills. Prepare daily agenda (upgrading, sales/junket groups, etc.) Answer all phones directed to the Front Office. Attend Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc. Check numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. Check status of 'out of order rooms. Responsible for placing all guest requests to the housekeeping department, documenting the request and guest follow up. Complete any back to back reservation extensions. Complete all express checkout and due out. Check in all unassigned rooms, making keys and giving key packets to Supervisor to bring to the front desk for customer pick-up. Review Sales group resumes and block rooms based on special requests, etc. Run and resolve the over credit report. Run and resolve the non-zero report. Pre-assign all hotel special requests. Promote and maintain constant communication between all departments. Receive all calls for rooms that need repair. Notify facilities, place 'room out of order and follow through until repair is completed and room is available for occupancy. Cancel all non-guaranteed reservations at 6 PM (options on the main menu). Balance room inventory one day in advance. Run and complete Rooms Revenue Potential and Manual overrides. Call around city for room availability and rates. Able to work as a Front Desk Clerk as needed based on business demands. Complete required paperwork for various front desk transactions and input information into the computer. Process all cash transactions by accepting money or credit card and make the necessary change or card transaction accurately. Check guests in and out. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.QUALIFICATIONS: Must be at least 21 years old to work at a casino hotel Ability to read, write and understand English. Ability to coordinate multiple tasks simultaneously. Must perform duties with a sense of urgency. Excellent oral and written skills. High School graduate or equivalent is required. Minimum one-year customer service experience with ability to provide courteous, friendly and efficient service to all guests, every time, is required. Must be able to type at least 25 wpm. Must be able to pass a simple mathematics test. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a professional, clean and crisp appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to work inside and continuously stand and/or maneuver around front desk area and guest rooms for periods of up to eight hours at a time. Able to respond calmly in busy situations. Able to tolerate area with high noise levels. Must be able to lift and frequently push or pull up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Respond to visual and aural cues. Able to read, write and communicate directions in English clearly. Accurately count and balance bank ($1500.00) at the beginning and end of shift. Process all cash and credit card transactions. Able to operate the following equipment: computer, 10 key adding machine, safe lock key machine, phones, credit card machine, speed printer, fax machine and copier machine. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. GAMINGPERMIT: N/A
04/18/2024
Full time
Harrah's New Orleans Casino & Hotel, a Caesars Entertainment company, earned recognition by The Time-Picayune and The New Orleans Advocate as one of the Top Workplaces for 2022 in the Greater New Orleans. As a destination property in the heart of the city, Harrah's New Orleans is looking for fun, professional, and responsible Krewe Members who love delivering extraordinary services to our guests. If you enjoy working in a fun and fast-paced environment, we may have a career opportunity for youBENEFITS: Harrah's New Orleans is proud to offer our Krewe a professional, fun, and welcoming atmosphere. Our employees also enjoy exclusive benefits, such as: FREE Employee Parking Discounted Bus Passes Free Employee Assistance Program Employee Discount Program on Hotel Rooms Fun and Free Employee EventsJOB SUMMARY: The Rooms Controller is responsible for coordinating all room vacancies, express checkouts, and other reservation status changes on a daily basis. Works closely with related departments to ensure excellent guest service. Acts as a role model for all front office staff and responsible for department in absence of a Hotel ManagerESSENTIAL JOB FUNCTIONS: Ensure that guest needs and special requests are met. Invoking service recovery when appropriate. Maximizing use of FOCUS skills. Prepare daily agenda (upgrading, sales/junket groups, etc.) Answer all phones directed to the Front Office. Attend Housekeeping pre-shift to communicate information regarding groups, VIP guest, special requests, etc. Check numbers for the day and post for the staff and to give to supervisors for pre-shift meetings. Check status of 'out of order rooms. Responsible for placing all guest requests to the housekeeping department, documenting the request and guest follow up. Complete any back to back reservation extensions. Complete all express checkout and due out. Check in all unassigned rooms, making keys and giving key packets to Supervisor to bring to the front desk for customer pick-up. Review Sales group resumes and block rooms based on special requests, etc. Run and resolve the over credit report. Run and resolve the non-zero report. Pre-assign all hotel special requests. Promote and maintain constant communication between all departments. Receive all calls for rooms that need repair. Notify facilities, place 'room out of order and follow through until repair is completed and room is available for occupancy. Cancel all non-guaranteed reservations at 6 PM (options on the main menu). Balance room inventory one day in advance. Run and complete Rooms Revenue Potential and Manual overrides. Call around city for room availability and rates. Able to work as a Front Desk Clerk as needed based on business demands. Complete required paperwork for various front desk transactions and input information into the computer. Process all cash transactions by accepting money or credit card and make the necessary change or card transaction accurately. Check guests in and out. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.QUALIFICATIONS: Must be at least 21 years old to work at a casino hotel Ability to read, write and understand English. Ability to coordinate multiple tasks simultaneously. Must perform duties with a sense of urgency. Excellent oral and written skills. High School graduate or equivalent is required. Minimum one-year customer service experience with ability to provide courteous, friendly and efficient service to all guests, every time, is required. Must be able to type at least 25 wpm. Must be able to pass a simple mathematics test. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a professional, clean and crisp appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Able to work inside and continuously stand and/or maneuver around front desk area and guest rooms for periods of up to eight hours at a time. Able to respond calmly in busy situations. Able to tolerate area with high noise levels. Must be able to lift and frequently push or pull up to 60 pounds. Must have good manual dexterity to be able to type, grab, grip, pull, hold, tear, sort, reach, and file appropriate paperwork. Respond to visual and aural cues. Able to read, write and communicate directions in English clearly. Accurately count and balance bank ($1500.00) at the beginning and end of shift. Process all cash and credit card transactions. Able to operate the following equipment: computer, 10 key adding machine, safe lock key machine, phones, credit card machine, speed printer, fax machine and copier machine. Demonstrates Harrah's Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact, Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell. GAMINGPERMIT: N/A
JOB SUMMARY:Provides aggressive hospitality in a friendly manner. Greets and assists each guest in a friendly and courteous manner when checking them in and checking them out. Provides information and directions to guests regarding all services available on property. Constantly seeks ways to improve friendly, helpful service, and reduce customer wait time to positively impact department's customer service ratings.GENERAL REQUIREMENTS: High school diploma or equivalent required. Superior customer service skills required. Experience in data entry and dealing with the public is required. Career interest within the hospitality field or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Word, Office, Outlook, Excel, and LMS system knowledge is preferred. Must be able to get along well with co-workers and work as a team. Must be able to work a flexible schedule including nights, weekends, and holidays as necessary. Professional appearance and demeanor required. Strong interpersonal skills are required. Must be able to read, write, speak and understand English.ESSENTIAL JOB FUNCTIONS: Greets and welcomes customers with a smile and takes pride in being a Caesars team member. Serves as Hotel representative and customer service role model for other employees. Understands, values, and supports the Caesars' mission statement. Knows special events, promotions, and player programs. Resolves customer issues, using Service Recovery tools. Constantly seeks ways to improve friendly, helpful service, and reduce customer wait time to positively impact department's customer service ratings. Responsible for the accurate check-in and checkout of guests. Ensures that all guest contact is courteous, informative, and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due outs communicated through Housekeeping. Receives cash, credit cards, and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills, and issues change. Provides reservations for Casino/Hotel guests, which includes restaurants, and special events on property. Ensures the timely delivery of all messages, mail, and packages left for guests and departments within the Hotel/Casino. Works closely with Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Ensures guests' problems or complaints are resolved in a prompt, courteous, and efficient manner using Service Recovery tools. Maintains knowledge of hotel, community, and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to stand for long periods. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key embosser, printer, and bar encoder. WORK ENVIRONMENT: Must be able to move in and around the Casino/Hotel areas and front desk areas through the entire shift. Must be able to respond calmly and handle customer demands in a fast-paced environment. Must be able to tolerate areas containing secondhand smoke. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
04/18/2024
Full time
JOB SUMMARY:Provides aggressive hospitality in a friendly manner. Greets and assists each guest in a friendly and courteous manner when checking them in and checking them out. Provides information and directions to guests regarding all services available on property. Constantly seeks ways to improve friendly, helpful service, and reduce customer wait time to positively impact department's customer service ratings.GENERAL REQUIREMENTS: High school diploma or equivalent required. Superior customer service skills required. Experience in data entry and dealing with the public is required. Career interest within the hospitality field or related industry is preferred. Computer usage skills required. Proficiency in Microsoft Word, Office, Outlook, Excel, and LMS system knowledge is preferred. Must be able to get along well with co-workers and work as a team. Must be able to work a flexible schedule including nights, weekends, and holidays as necessary. Professional appearance and demeanor required. Strong interpersonal skills are required. Must be able to read, write, speak and understand English.ESSENTIAL JOB FUNCTIONS: Greets and welcomes customers with a smile and takes pride in being a Caesars team member. Serves as Hotel representative and customer service role model for other employees. Understands, values, and supports the Caesars' mission statement. Knows special events, promotions, and player programs. Resolves customer issues, using Service Recovery tools. Constantly seeks ways to improve friendly, helpful service, and reduce customer wait time to positively impact department's customer service ratings. Responsible for the accurate check-in and checkout of guests. Ensures that all guest contact is courteous, informative, and thorough. Ensures that Housekeeping cleans all rooms prior to issuing keys. Responsible for posting charges, settling folios for individuals, groups and due outs communicated through Housekeeping. Receives cash, credit cards, and comps in payment, obtaining proper approval and authorization. Maintains an operating bank, renders bills, and issues change. Provides reservations for Casino/Hotel guests, which includes restaurants, and special events on property. Ensures the timely delivery of all messages, mail, and packages left for guests and departments within the Hotel/Casino. Works closely with Executive Host to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed upon arrangements. Ensures guests' problems or complaints are resolved in a prompt, courteous, and efficient manner using Service Recovery tools. Maintains knowledge of hotel, community, and Special Events to provide guests with superior service. Demonstrates a positive and enthusiastic demeanor to guests, both internal and external at all times.DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:PHYSICAL & MENTAL: Must be able to stand for long periods. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key embosser, printer, and bar encoder. WORK ENVIRONMENT: Must be able to move in and around the Casino/Hotel areas and front desk areas through the entire shift. Must be able to respond calmly and handle customer demands in a fast-paced environment. Must be able to tolerate areas containing secondhand smoke. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
Perform a variety of routine to moderately complex tasks involving customer service and support/clerical activities: create and maintain databases and tracking tools; answer routine inquiries; and enter, file and maintain data, correspondence, files, reports, etc. Considerable confidentiality, awareness, judgment, tact, creativity and initiative are required in performing tasks and resolving issues. Work is performed within a well-defined framework of policies and procedures, under immediate supervision. APPLY DALLAS COUNTY (link removed) ORG Keyword: "CSCD" Enter community supervision case information; collect probation and restitution payments; balance fee collections at the end of shift. Serve as unit receptionist; respond to internal and external inquiries; re-direct calls to appropriate party; diffuse client situations in the front desk area or escalate to management in a timely manner, when applicable. Process mail (monthly report forms, fee payments, and letters to court staff) and deliver to mail boxes. Coordinate and maintain front desk office supplies: clipboards, sign-in sheets, pens, and visitors badges. Build and maintain professional, cooperative relationships with clients, CSCD staff, attorneys, and the general public. PERFORM OTHER DUTIES AS ASSIGNED. APPLY DALLAS COUNTY (link removed) ORG Keyword: "CSCD"
04/18/2024
Perform a variety of routine to moderately complex tasks involving customer service and support/clerical activities: create and maintain databases and tracking tools; answer routine inquiries; and enter, file and maintain data, correspondence, files, reports, etc. Considerable confidentiality, awareness, judgment, tact, creativity and initiative are required in performing tasks and resolving issues. Work is performed within a well-defined framework of policies and procedures, under immediate supervision. APPLY DALLAS COUNTY (link removed) ORG Keyword: "CSCD" Enter community supervision case information; collect probation and restitution payments; balance fee collections at the end of shift. Serve as unit receptionist; respond to internal and external inquiries; re-direct calls to appropriate party; diffuse client situations in the front desk area or escalate to management in a timely manner, when applicable. Process mail (monthly report forms, fee payments, and letters to court staff) and deliver to mail boxes. Coordinate and maintain front desk office supplies: clipboards, sign-in sheets, pens, and visitors badges. Build and maintain professional, cooperative relationships with clients, CSCD staff, attorneys, and the general public. PERFORM OTHER DUTIES AS ASSIGNED. APPLY DALLAS COUNTY (link removed) ORG Keyword: "CSCD"
Starting at 16.00 PLUS IncentivesGENERAL SUMMARY OF DUTIES: Responsible for assisting Guests with all aspects of hotel billing, billing requests, and general information, and running all required reports. Also answer front desk incoming, administrative calls and Guests lines. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Runs referral/denial reports, leaves messages at appropriate rooms.Distribute a list of the rooms with outstanding balances, to the Manager on duty (MOD).Answers incoming calls within three rings. Performs callbacks.Responsible for Non-Zero reports.Applies Guest charges or comps to reservations. Follows up with Hosts to ensure Guest Services.Responsible for mail and fax distribution to the department.Responsible for the completion of all applicable credit card authorizations.Adhere to Payment Card Industry Data Security Standards (PCI Compliance).Handles all billing disputes for the Guest, businesses, account t tracking, posting credit cards and credit card refunds.Works with Sales and Group Sales to make sure all billing inquiries are handled.Performs Front Desk Agent duties as needed or directed.Acts as a role model to other Team Members and always presents oneself as a credit to Eldorado Resorts and encourages others to do the same.Adheres to all regulatory, company and department policies and procedures.Regular, predictable attendance is required.Perform other job related duties as may be assigned by management.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Excellent communication skills with the ability to read, write and communicate verbally in English; perform above average mathematical skills; type 35 wpm; PC skills, including Word and Excel; understand and comply with all company and departmental rules, regulations, policies and procedures; ability to establish and maintain effective working relationships with staff and Guests.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: Previous hotel front desk experience or billing experience preferred. Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated. Contact with staff and Guests is necessary.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Ability to move freely and easily; requires constant sitting and standing; communication via use of telephone; frequent use of office equipment, such as computer, fax, calculator, and multi-line phone system; reaching up to 24 inches; ability to distinguish letters, numbers and symbols; hand/eye coordination; and normal vision range and absence of color blindness.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
04/18/2024
Full time
Starting at 16.00 PLUS IncentivesGENERAL SUMMARY OF DUTIES: Responsible for assisting Guests with all aspects of hotel billing, billing requests, and general information, and running all required reports. Also answer front desk incoming, administrative calls and Guests lines. EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)Runs referral/denial reports, leaves messages at appropriate rooms.Distribute a list of the rooms with outstanding balances, to the Manager on duty (MOD).Answers incoming calls within three rings. Performs callbacks.Responsible for Non-Zero reports.Applies Guest charges or comps to reservations. Follows up with Hosts to ensure Guest Services.Responsible for mail and fax distribution to the department.Responsible for the completion of all applicable credit card authorizations.Adhere to Payment Card Industry Data Security Standards (PCI Compliance).Handles all billing disputes for the Guest, businesses, account t tracking, posting credit cards and credit card refunds.Works with Sales and Group Sales to make sure all billing inquiries are handled.Performs Front Desk Agent duties as needed or directed.Acts as a role model to other Team Members and always presents oneself as a credit to Eldorado Resorts and encourages others to do the same.Adheres to all regulatory, company and department policies and procedures.Regular, predictable attendance is required.Perform other job related duties as may be assigned by management.PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Excellent communication skills with the ability to read, write and communicate verbally in English; perform above average mathematical skills; type 35 wpm; PC skills, including Word and Excel; understand and comply with all company and departmental rules, regulations, policies and procedures; ability to establish and maintain effective working relationships with staff and Guests.EDUCATION AND EXPERIENCE:Education: High school education or equivalent preferred.Experience: Previous hotel front desk experience or billing experience preferred. Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated. Contact with staff and Guests is necessary.TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Ability to move freely and easily; requires constant sitting and standing; communication via use of telephone; frequent use of office equipment, such as computer, fax, calculator, and multi-line phone system; reaching up to 24 inches; ability to distinguish letters, numbers and symbols; hand/eye coordination; and normal vision range and absence of color blindness.NOTE: This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. This position will be required to perform any other job-related duties as assigned.
Responsibilities/Purpose:Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Completes necessary daily reports in a timely manner. Assists Front Desk Team Members with questions or problems that may arise. Supports the Hotel Manager. Provides positive comments to Team Members as well as corrective comments to negative actions. Maintains daily break schedule. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. Secondary Job Functions: Completes duties as assigned, acts as a role model always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all company policies, regulatory and state/federal laws. Process check-in and check-out transactions for guests. Assist guests with questions about the city and property. Assist guests with booking dinner, shows, and entertainment. when necessary. Assist with guest service recovery. Maintain a positive attitude at all times. Is proactively aware of all property guest and team member relevant events. Supports Front Desk Agents with improving individual upsell conversion. Maintain professional and courteous attitude towards all guests (internal and external). Anticipate guests needs and guest expectations. Supervise Front Desk Agents. Is schedule-flexible in a 24-hour hotel operation. Able to stand for long periods of time. LMS proficiency preferred. Possesses excellent guest service, communication, organization, and prioritization skills. Essential Requirements:Education: High School diploma or equivalent required. College degree preferred. Experience: Minimum one-year customer service experience required, prior supervisory experience preferred. Previous Hotel, Room Reservations, and/or PBX experience would be a plus. 4 year college degree preferred Abilities: Must possess excellent oral and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work any day of the week any shift. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
04/17/2024
Full time
Responsibilities/Purpose:Provides excellent customer service to guests when registering or checking out. Coordinates required Front Desk responsibilities to ensure accurate guest registration. Coordinates with Hotel Training Manager to train new hire desk clerks. Completes necessary daily reports in a timely manner. Assists Front Desk Team Members with questions or problems that may arise. Supports the Hotel Manager. Provides positive comments to Team Members as well as corrective comments to negative actions. Maintains daily break schedule. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. Secondary Job Functions: Completes duties as assigned, acts as a role model always presenting oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all company policies, regulatory and state/federal laws. Process check-in and check-out transactions for guests. Assist guests with questions about the city and property. Assist guests with booking dinner, shows, and entertainment. when necessary. Assist with guest service recovery. Maintain a positive attitude at all times. Is proactively aware of all property guest and team member relevant events. Supports Front Desk Agents with improving individual upsell conversion. Maintain professional and courteous attitude towards all guests (internal and external). Anticipate guests needs and guest expectations. Supervise Front Desk Agents. Is schedule-flexible in a 24-hour hotel operation. Able to stand for long periods of time. LMS proficiency preferred. Possesses excellent guest service, communication, organization, and prioritization skills. Essential Requirements:Education: High School diploma or equivalent required. College degree preferred. Experience: Minimum one-year customer service experience required, prior supervisory experience preferred. Previous Hotel, Room Reservations, and/or PBX experience would be a plus. 4 year college degree preferred Abilities: Must possess excellent oral and communication skills. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work any day of the week any shift. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel.JOB DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.Assigns guest accommodations in accordance with procedures and SOPs.Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.Accepts same day and advance reservations as required.Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate personnel.Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departuresGive accurate and timely manner directions to airport, and tourist attractions.Able to articulate amenities menu and process guests' ordersFile Registration cards numerically in the Room Rack by the end of shift as outlined in the SOP Make reservations for Food and Beverage outletsMaintain ongoing knowledge of all Tropicana Entertainment, Inc.'s services and events.Ability to stand for long periods of timePerforms other duties as assigned by management.WORKING CONDITIONS/ESSENTIAL FUNCTIONSAbility to communicate effectively at all times with customers, as well as all levels of employees.Ability to move around the service desk effectively, pull up portfolios, reach across counter for customer transactions and retrieve and replace safety deposit boxes as needed.Ability to effectively use a computer to access, understand and input customer information.This position is, at times, subject to crowds and noise the severity of which depends upon customer volume.EQUIPMENT AND MACHINES USEDAS/400 hotel computer system, adding machine, credit card machine.JOB QUALIFICATIONSEffective communication skills.The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience.
04/15/2024
Full time
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment provider. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. POSITION SUMMARYThe incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for welcoming and providing service to guests of the hotel.JOB DUTIES AND RESPONSIBILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.)Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.Assigns guest accommodations in accordance with procedures and SOPs.Handles assigned bank in accordance to established internal controls properly and performs accurately account postings to guest folios.Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk's daily operation.Accepts same day and advance reservations as required.Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner.Maintains guest relations in a positive manner. If unable to satisfy guests' complaints, refers guest to appropriate personnel.Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departuresGive accurate and timely manner directions to airport, and tourist attractions.Able to articulate amenities menu and process guests' ordersFile Registration cards numerically in the Room Rack by the end of shift as outlined in the SOP Make reservations for Food and Beverage outletsMaintain ongoing knowledge of all Tropicana Entertainment, Inc.'s services and events.Ability to stand for long periods of timePerforms other duties as assigned by management.WORKING CONDITIONS/ESSENTIAL FUNCTIONSAbility to communicate effectively at all times with customers, as well as all levels of employees.Ability to move around the service desk effectively, pull up portfolios, reach across counter for customer transactions and retrieve and replace safety deposit boxes as needed.Ability to effectively use a computer to access, understand and input customer information.This position is, at times, subject to crowds and noise the severity of which depends upon customer volume.EQUIPMENT AND MACHINES USEDAS/400 hotel computer system, adding machine, credit card machine.JOB QUALIFICATIONSEffective communication skills.The skills and abilities necessary for this position are typically acquired through the completion of a high school education or equivalent, in addition to two months of on-the-job training or related experience.
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc. COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED Daily cleaning to include: starter stations air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily - twice per day. All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs. Experience Required 3-5 years customer service/hospitality experience preferred (This includes cashiering, waitressing, ambassador, cashier, telephone sales, office management, receptionist, sales clerk in any platform, operator, tray aide, hostess/host, catering, casino worker, front desk clerk, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; Knowledge of diets helpful
04/14/2024
Full time
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc. COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED Daily cleaning to include: starter stations air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily - twice per day. All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs. Experience Required 3-5 years customer service/hospitality experience preferred (This includes cashiering, waitressing, ambassador, cashier, telephone sales, office management, receptionist, sales clerk in any platform, operator, tray aide, hostess/host, catering, casino worker, front desk clerk, call center, medical assistant, deli, pizza station experience, order taking, etc.) ; Knowledge of diets helpful
Job Summary: The front desk clerk is responsible for providing superior guest services and building customer loyalty while checking guests in and out of the hotel. The front desk clerk is responsible for delivering fast and flawless service to internal and external guests. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets and welcomes guests with a smile. Ensures that all guest contact is courteous, informative and thorough and demonstrates a positive and enthusiastic demeanor to guests; both internal and external. Understands values and supports the Harrah's mission statement and serves as a hotel representative and customer service role model for other employees. Ensures the front desk area is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper, etc. Constantly seeks ways to improve friendly, helpful service and ways to reduce customer wait times to positively impact department's customer service ratings. Answer all guest questions and incoming calls promptly and professionally. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Maintains knowledge of hotel, special events, promotions. Responsible for accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card authorization, etc.) Ensures billing profiles are reviewed and accurately set up before checking in guests. Responsible for posting charges, settling folios for individuals, groups and due-outs; maintaining an operating bank, rendering bills and issuing accurate change. Follows safety and security guidelines for the department/property. Able to successfully complete training and cross-training, as well as perform other job related duties, when necessary of Rooms Coordinator, Night Auditor, and to complete additional duties as assigned by the supervisor such as but not limited to checking credit limit report, obtaining additional payment, answering telephones, training new employees. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: High school diploma or equivalent required. Proficiency in Microsoft Word, Outlook, Excel and LMS system knowledge preferred. Proficient in basic math skills. Previous cash handling experience preferred. Professional appearance and demeanor required. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the hotel operations field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine. Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 20 pounds. Primary Location: Harrah's Gulf Coast Work Locations: 280 Beach Blvd Biloxi, MS 39530Organization: Grand Casinos of Biloxi, LLC. Employee Status: Full Time / Part-TimeUnion: No / Yes
04/14/2024
Full time
Job Summary: The front desk clerk is responsible for providing superior guest services and building customer loyalty while checking guests in and out of the hotel. The front desk clerk is responsible for delivering fast and flawless service to internal and external guests. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Roles and Responsibilities: Greets and welcomes guests with a smile. Ensures that all guest contact is courteous, informative and thorough and demonstrates a positive and enthusiastic demeanor to guests; both internal and external. Understands values and supports the Harrah's mission statement and serves as a hotel representative and customer service role model for other employees. Ensures the front desk area is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper, etc. Constantly seeks ways to improve friendly, helpful service and ways to reduce customer wait times to positively impact department's customer service ratings. Answer all guest questions and incoming calls promptly and professionally. Performs cash handling tasks, as required and in accordance with the cash handling procedures. Maintains knowledge of hotel, special events, promotions. Responsible for accurate check-in and check-out of guests; ensures that rooms are clean prior to issuing keys; obtains the correct amount of payment (cash, credit card authorization, etc.) Ensures billing profiles are reviewed and accurately set up before checking in guests. Responsible for posting charges, settling folios for individuals, groups and due-outs; maintaining an operating bank, rendering bills and issuing accurate change. Follows safety and security guidelines for the department/property. Able to successfully complete training and cross-training, as well as perform other job related duties, when necessary of Rooms Coordinator, Night Auditor, and to complete additional duties as assigned by the supervisor such as but not limited to checking credit limit report, obtaining additional payment, answering telephones, training new employees. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Qualifications: High school diploma or equivalent required. Proficiency in Microsoft Word, Outlook, Excel and LMS system knowledge preferred. Proficient in basic math skills. Previous cash handling experience preferred. Professional appearance and demeanor required. Must pass a drug test. Must possess excellent customer service and communication skills. Must be able to initiate and engage in conversation in a professional and friendly manner. Must be at least 18 years of age. Must be willing to participate in on-going training in the hotel operations field. Maintain knowledge of current property events, promotions and attractions. Must have outgoing personality and be able to generate business. Must be able to work independently, with little supervision. Comfortable working in a fast paced, dynamic environment. Superior communication and presentation skills. Ability to work effectively in a team setting and independently. Must present a well-groomed appearance. Must adhere to uniform/appearance requirements. Computer skills including operating hardware, software, and other technical equipment. Ability to appreciate and be friendly with all Harrah's Gulf Coast team members who are of various ethnic and cultural backgrounds. Able to accept direction of Senior Leadership. Physical, Mental & Environmental Demands: Able to read, write and speak English sufficiently to perform job. Available to work any shift, holidays and weekends. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine. Must be able to use and wear two-way radio w/ earpiece, and other equipment, as required. Able to tolerate a loud and noisy environment. Able to stand and walk for extended periods. Able to sit, stoop, reach and bend. Able to lift 20 pounds. Primary Location: Harrah's Gulf Coast Work Locations: 280 Beach Blvd Biloxi, MS 39530Organization: Grand Casinos of Biloxi, LLC. Employee Status: Full Time / Part-TimeUnion: No / Yes
GENERAL SUMMARY OF DUTIES: Under the direction of the Executive Housekeeper; Assistant Executive Housekeepers and Supervisors, responsible for various administrative tasks and clerical support to Housekeeping personnel.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which may be required.Responsible for updating and tracking room status in the computer system, and entering statistics on rack format log sheets.Advise the front desk and engineering departments of special heavy duty cleaning of rooms, inform housekeeping personnel of special cleaning assignments.Ensure that the Executive Housekeeper, Assistant Executive Housekeepers and Supervisors are advised of group, VIP and pre-registered arrivals, special requests from guests, out of order rooms, etc.Receive incoming telephone calls from guests and relay messages to the appropriate personnel; maintain daily log of all calls.Coordinate all maintenance requests between supervisors, locksmith and engineering departments.Track and record all loaned items, generate a report of missing items for the Executive Housekeeper.Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completed.Recording all sick calls, late calls and early outs.Perform related duties as assigned by supervisor.Exemplifies our core values, family style service, our mission and vision.Exemplifies our DEI (diversity, equity, inclusion) culture.Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Ability to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: Previous housekeeping; telephone; and computer experience is recommended but not required.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually warm, cold or noisy. All work is done above street level. Constant awareness is required of surrounding areas to insure safety of employees and guests. Must be able to work in a drug-free environment and pass a chemical dependency test as required.TYPICAL PHYSICAL/MENTAL DEMANDS: Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Constant sitting, communication skills including speaking and understanding English through personal contact, telephone, reading and writing English. Frequent grasping, reaching, bending, twisting, telephone use. Occasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs. Seldom requires overhead lifting of no more than 20 lbs.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.NOTE: The above description denotes some of the specific characteristics which are necessary to perform the principle functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position. This position will be required to perform any job related duties as assigned.
04/14/2024
Full time
GENERAL SUMMARY OF DUTIES: Under the direction of the Executive Housekeeper; Assistant Executive Housekeepers and Supervisors, responsible for various administrative tasks and clerical support to Housekeeping personnel.EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following)Regular, punctual and predictable attendance and ability to work flexible hours, including overtime, which may be required.Responsible for updating and tracking room status in the computer system, and entering statistics on rack format log sheets.Advise the front desk and engineering departments of special heavy duty cleaning of rooms, inform housekeeping personnel of special cleaning assignments.Ensure that the Executive Housekeeper, Assistant Executive Housekeepers and Supervisors are advised of group, VIP and pre-registered arrivals, special requests from guests, out of order rooms, etc.Receive incoming telephone calls from guests and relay messages to the appropriate personnel; maintain daily log of all calls.Coordinate all maintenance requests between supervisors, locksmith and engineering departments.Track and record all loaned items, generate a report of missing items for the Executive Housekeeper.Prepare daily volume reports listing occupied rooms, vacant/dirty rooms, due outs, number of suites and swing shift duties completed.Recording all sick calls, late calls and early outs.Perform related duties as assigned by supervisor.Exemplifies our core values, family style service, our mission and vision.Exemplifies our DEI (diversity, equity, inclusion) culture.Perform other job related duties as assigned. PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities) Ability to maintain confidentiality of sensitive information. Understand and comply with all company and departmental rules and regulations, policies and procedures.EDUCATION AND EXPERIENCE:Education: High School diploma or equivalent.Experience: Previous housekeeping; telephone; and computer experience is recommended but not required.Certificate/License: None required.TYPICAL WORKING CONDITIONS: Work is performed in areas which may be unusually warm, cold or noisy. All work is done above street level. Constant awareness is required of surrounding areas to insure safety of employees and guests. Must be able to work in a drug-free environment and pass a chemical dependency test as required.TYPICAL PHYSICAL/MENTAL DEMANDS: Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps). Constant sitting, communication skills including speaking and understanding English through personal contact, telephone, reading and writing English. Frequent grasping, reaching, bending, twisting, telephone use. Occasional carrying, kneeling, squatting, handling, sorting, filing, lifting 5 lbs to 20 lbs. Seldom requires overhead lifting of no more than 20 lbs.GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.NOTE: The above description denotes some of the specific characteristics which are necessary to perform the principle functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position. This position will be required to perform any job related duties as assigned.
Apply now and join us this coming Wednesday, February 23rd & Thursday, 24th from 10am-2pm at the FirstService Residential for a chance to interview directly with a team of hiring managers and be offered a JOB ON THE SPOT! Requirements: Must be bi-lingual in Spanish and English *Would like to have one FD team member that speaks Mandarin* Where: 3000 N. 28th Terrace | Hollywood, FL 33020 When: Wednesday & Thursday, Feb 23rd & 24th from 10:00am until 2:00pm FirstService Residential is seeking qualified hospitality professionals in the area. We are seeking candidates looking for a career opportunity with FirstService Residential. We have openings in your area for Front Desk, Housekeepers, Maintenance Tech, Painter & Receiving Clerk! Please apply online today for an opportunity to interview with our high-rise condo division. We offer great benefits and competitive pay, along with ample room for growth. Apply today to join South Florida's largest residential property management company!
02/18/2022
Full time
Apply now and join us this coming Wednesday, February 23rd & Thursday, 24th from 10am-2pm at the FirstService Residential for a chance to interview directly with a team of hiring managers and be offered a JOB ON THE SPOT! Requirements: Must be bi-lingual in Spanish and English *Would like to have one FD team member that speaks Mandarin* Where: 3000 N. 28th Terrace | Hollywood, FL 33020 When: Wednesday & Thursday, Feb 23rd & 24th from 10:00am until 2:00pm FirstService Residential is seeking qualified hospitality professionals in the area. We are seeking candidates looking for a career opportunity with FirstService Residential. We have openings in your area for Front Desk, Housekeepers, Maintenance Tech, Painter & Receiving Clerk! Please apply online today for an opportunity to interview with our high-rise condo division. We offer great benefits and competitive pay, along with ample room for growth. Apply today to join South Florida's largest residential property management company!
Massage Therapist We are hiring therapists now for the busy summer season for full time employment. Therapists are paid per massage plus commission and tips. The Yampah Spa supplies all products. With our historical hot springs spa, we have a built-in clientele as we have been in operation for 129 years. Employees of Yampah Spa have access to our Vapor Caves anytime, plus discounts on all our services! Living in this mountain town offers scenic views, river rafting, hiking, skiing and much more! Front Desk Clerk We are looking for a fun, energetic and caring Front Desk Agent to join our Yampah Team. We need someone who is detail oriented and who genuinely enjoys the general public. The Front Desk Agent position includes administrative work such as answering phones, booking appointments, and giving our customers a world class spa experience. We are looking to hire full time. The desk staff is paid hourly wages plus commission for retail sales. Weekends and holidays are mandatory as Glenwood Springs is a busy tourist-oriented town with many attractions. Cosmetologist & Nail Technician We are a well-established Aveda Salon that has been in operation since 1994. The Aveda products used in our salon are environmentally conscious and plant based. We offer services for hair, skin, and nails. We offer free on the job training, and you have a built-in clientele. Cosmetologists and Nail Techs are paid 50% commission with opportunity to sell retail at a commission also. We are looking to hire full time. recblid lek7ewaeoan8uubxtvu3syhzn2kmru
11/10/2021
Full time
Massage Therapist We are hiring therapists now for the busy summer season for full time employment. Therapists are paid per massage plus commission and tips. The Yampah Spa supplies all products. With our historical hot springs spa, we have a built-in clientele as we have been in operation for 129 years. Employees of Yampah Spa have access to our Vapor Caves anytime, plus discounts on all our services! Living in this mountain town offers scenic views, river rafting, hiking, skiing and much more! Front Desk Clerk We are looking for a fun, energetic and caring Front Desk Agent to join our Yampah Team. We need someone who is detail oriented and who genuinely enjoys the general public. The Front Desk Agent position includes administrative work such as answering phones, booking appointments, and giving our customers a world class spa experience. We are looking to hire full time. The desk staff is paid hourly wages plus commission for retail sales. Weekends and holidays are mandatory as Glenwood Springs is a busy tourist-oriented town with many attractions. Cosmetologist & Nail Technician We are a well-established Aveda Salon that has been in operation since 1994. The Aveda products used in our salon are environmentally conscious and plant based. We offer services for hair, skin, and nails. We offer free on the job training, and you have a built-in clientele. Cosmetologists and Nail Techs are paid 50% commission with opportunity to sell retail at a commission also. We are looking to hire full time. recblid lek7ewaeoan8uubxtvu3syhzn2kmru
This Receptionist Position Features: ? Advancement Opportunities ? Ideal work location ? Competitive pay up to $41k Rewarding position as front desk clerk. This position offers ideal work location and schedule and advancement opportunities. Successful candidates will have excellent verbal/written communication, computer savvy with Microsoft Word and Excel, and flexible on tasks that are given. Some of the responsibilities include finding resolutions for clients, welcoming clients in friendly demeanor, answer incoming calls and manage multiple phone lines. Great benefits. Apply for this great position as a office administrator today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
This Receptionist Position Features: ? Advancement Opportunities ? Ideal work location ? Competitive pay up to $41k Rewarding position as front desk clerk. This position offers ideal work location and schedule and advancement opportunities. Successful candidates will have excellent verbal/written communication, computer savvy with Microsoft Word and Excel, and flexible on tasks that are given. Some of the responsibilities include finding resolutions for clients, welcoming clients in friendly demeanor, answer incoming calls and manage multiple phone lines. Great benefits. Apply for this great position as a office administrator today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Huntington, WV
09/25/2021
Full time
Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Huntington, WV
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a Per Diem Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Schedule: This is a Per Diem position that will work on an as needed basis. Must be available to work 12-hour shifts from 8:00 a.m. - 8:00 p.m. Must be available to work weekdays and weekends. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Jacksonville, FL
09/25/2021
Full time
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a Per Diem Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Schedule: This is a Per Diem position that will work on an as needed basis. Must be available to work 12-hour shifts from 8:00 a.m. - 8:00 p.m. Must be available to work weekdays and weekends. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Jacksonville, FL
Medical clinic seeking Customer Service Representative for front desk and patient registration. The Customer Service Representative must be proficient in basic computer usage, good attention to detail and have excellent communication skills. This is a full time position. Customer Service Representative - Administrative Assistant office clerical admin clerk omaha jobs customer service
09/25/2021
Full time
Medical clinic seeking Customer Service Representative for front desk and patient registration. The Customer Service Representative must be proficient in basic computer usage, good attention to detail and have excellent communication skills. This is a full time position. Customer Service Representative - Administrative Assistant office clerical admin clerk omaha jobs customer service
Skin Specialists & LovelySkin is searching for our next Front Desk Coordinator to join a friendly, welcoming team! Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin. Led by our founder, board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, LovelySkin offers the highest quality skin care products, cosmetics, and hair care to an international customer base, while also providing educational videos, blogs, and customer service that are in a class above. As a Front Desk Coordinator you will be this first impression for incoming clinic patients and set a welcoming tone for patients and guests. You will get to make a difference every day in the interactions with our patients and partnering with clinic nursing staff. If you're passionate about great service, detail oriented and love to make people smile; this may be the opportunity for you! As a company with roots in science and medical research, our employee's health and safety are our number one priority. LovelySkin and Skin Specialist's policy is that all clinic employees be fully vaccinated for Covid-19 prior to their first day of employment. In this role you will... Utilize multi-line phone system to schedule appointments, take messages, and conduct reminder/confirmation calls. Ensure we are providing the best customer service and care to our patients and other callers. Complete daily tasks to include (but not limited to) open/closing the clinic, prepare superbills for upcoming appointments, and scan documents into medical records. Cross train in our Med Spa reception to provide seamless reception coverage and elevated customer service Check in and out clinic patients. Inform the providers and Office Administrator of delays with clinic and keep patients informed of delays. Collect insurance cards and payments. Ensure daily balancing at the close of business and communicate discrepancies with the Accounting team and Office Administrator. Maintain a clean, organized work/file area. Proactively print schedules and pull relevant files for the following day. Perform electronic file maintenance. Maintain professional and consistent communications and working relationships with patients, team members, providers, management and other staff members, including the billing department and nursing staff. Perform other duties as assigned. We are looking for someone with: 1-2 years in a customer service role; previous clinic reception experience preferred Team player who is willing to work with a number of medical professionals in a fast-paced environment Availability to regularly work Saturdays Get excited for the WIDE variety of company perks; here are just a few.... Company Profit Sharing 401k + match Generous PTO Lots of free + discounted products Paid Vacation and Holidays! Outstanding medical insurance At LovelySkin and Skin Specialists, we don't just accept difference- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our patients and customers, and our community. LovelySkin and Skin Specialists is honored to be an equal opportunity workplace and proud to provide a livable wage for all employees. receptionists medical office clerk admin assistant clerical customer service
09/25/2021
Full time
Skin Specialists & LovelySkin is searching for our next Front Desk Coordinator to join a friendly, welcoming team! Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin. Led by our founder, board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, LovelySkin offers the highest quality skin care products, cosmetics, and hair care to an international customer base, while also providing educational videos, blogs, and customer service that are in a class above. As a Front Desk Coordinator you will be this first impression for incoming clinic patients and set a welcoming tone for patients and guests. You will get to make a difference every day in the interactions with our patients and partnering with clinic nursing staff. If you're passionate about great service, detail oriented and love to make people smile; this may be the opportunity for you! As a company with roots in science and medical research, our employee's health and safety are our number one priority. LovelySkin and Skin Specialist's policy is that all clinic employees be fully vaccinated for Covid-19 prior to their first day of employment. In this role you will... Utilize multi-line phone system to schedule appointments, take messages, and conduct reminder/confirmation calls. Ensure we are providing the best customer service and care to our patients and other callers. Complete daily tasks to include (but not limited to) open/closing the clinic, prepare superbills for upcoming appointments, and scan documents into medical records. Cross train in our Med Spa reception to provide seamless reception coverage and elevated customer service Check in and out clinic patients. Inform the providers and Office Administrator of delays with clinic and keep patients informed of delays. Collect insurance cards and payments. Ensure daily balancing at the close of business and communicate discrepancies with the Accounting team and Office Administrator. Maintain a clean, organized work/file area. Proactively print schedules and pull relevant files for the following day. Perform electronic file maintenance. Maintain professional and consistent communications and working relationships with patients, team members, providers, management and other staff members, including the billing department and nursing staff. Perform other duties as assigned. We are looking for someone with: 1-2 years in a customer service role; previous clinic reception experience preferred Team player who is willing to work with a number of medical professionals in a fast-paced environment Availability to regularly work Saturdays Get excited for the WIDE variety of company perks; here are just a few.... Company Profit Sharing 401k + match Generous PTO Lots of free + discounted products Paid Vacation and Holidays! Outstanding medical insurance At LovelySkin and Skin Specialists, we don't just accept difference- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our patients and customers, and our community. LovelySkin and Skin Specialists is honored to be an equal opportunity workplace and proud to provide a livable wage for all employees. receptionists medical office clerk admin assistant clerical customer service
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role. Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems If the hired individual resides in Florida, this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Naples, FL
09/25/2021
Full time
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role. Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems If the hired individual resides in Florida, this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Naples, FL
**$1,000 SIGN ON BONUS (external candidates)** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Hadley, MA
09/24/2021
Full time
**$1,000 SIGN ON BONUS (external candidates)** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Hadley, MA
Multiple Positions - Yampah Hot Springs Massage Therapist We are hiring therapists now for the busy summer season for full time employment. Therapists are paid per massage plus commission and tips. The Yampah Spa supplies all products. With our historical hot springs spa, we have a built-in clientele as we have been in operation for 129 years. Employees of Yampah Spa have access to our Vapor Caves anytime, plus discounts on all our services! Living in this mountain town offers scenic views, river rafting, hiking, skiing and much more! Front Desk Clerk We are looking for a fun, energetic and caring Front Desk Agent to join our Yampah Team. We need someone who is detail-oriented and who genuinely enjoys the general public. The Front Desk Agent position includes administrative work such as answering phones, booking appointments, and giving our customers a world class spa experience. We are looking to hire full time. The desk staff is paid hourly wages plus commission for retail sales. Weekends and holidays are mandatory as Glenwood Springs is a busy tourist-oriented town with many attractions. Cosmetologist & Esthetician We are a well-established Aveda Salon that has been in operation since 1994. The Aveda products used in our salon are environmentally conscious and plant based. We offer services for hair, skin, and nails. We offer free on the job training, and you have a built-in clientele. Cosmetologists and Estheticians are paid 50% commission with opportunity to sell retail at a commission also. We are looking to hire full time. Spa Attendant/Laundry We are hiring Spa Attendants and Laundry Attendants to join our busy team. The Spa Attendants give relaxation and detoxification body treatments. We train our employees. Spa Attendants are paid hourly, plus commission and tips. recblid wjs87827vixe0p0fxhvewxb1lskaev
09/24/2021
Full time
Multiple Positions - Yampah Hot Springs Massage Therapist We are hiring therapists now for the busy summer season for full time employment. Therapists are paid per massage plus commission and tips. The Yampah Spa supplies all products. With our historical hot springs spa, we have a built-in clientele as we have been in operation for 129 years. Employees of Yampah Spa have access to our Vapor Caves anytime, plus discounts on all our services! Living in this mountain town offers scenic views, river rafting, hiking, skiing and much more! Front Desk Clerk We are looking for a fun, energetic and caring Front Desk Agent to join our Yampah Team. We need someone who is detail-oriented and who genuinely enjoys the general public. The Front Desk Agent position includes administrative work such as answering phones, booking appointments, and giving our customers a world class spa experience. We are looking to hire full time. The desk staff is paid hourly wages plus commission for retail sales. Weekends and holidays are mandatory as Glenwood Springs is a busy tourist-oriented town with many attractions. Cosmetologist & Esthetician We are a well-established Aveda Salon that has been in operation since 1994. The Aveda products used in our salon are environmentally conscious and plant based. We offer services for hair, skin, and nails. We offer free on the job training, and you have a built-in clientele. Cosmetologists and Estheticians are paid 50% commission with opportunity to sell retail at a commission also. We are looking to hire full time. Spa Attendant/Laundry We are hiring Spa Attendants and Laundry Attendants to join our busy team. The Spa Attendants give relaxation and detoxification body treatments. We train our employees. Spa Attendants are paid hourly, plus commission and tips. recblid wjs87827vixe0p0fxhvewxb1lskaev
MEDICAL RECORDS CLERK JOB DESCRIPTION POSITION SUMMARY: The Medical Records Clerk is a member of the administrative team and works closely with outside entities and staff throughout the organization. The duties and responsibilities of the Medical Records Coordinator is management of medical records. Responsible for new patient processing, records releases and compliance with state and federal regulations as well as HIPAA. The Medical Records Coordinator will understand and fully support the mission, vision and value statements of Lumina Family Care. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Works closely with administration and staff to support the requests from patients and outside entities with obtaining records to support the patients care. - Retrieve, collect, and prioritize all request for medical records made through the organization, patients and affiliates. - Record and track all records requests, releases, and authorizations within the Electronic Medical Record HPI - Verify legitimacy, accuracy, and authority of all such requests and then process and invoice as appropriate. - Abide by, adhere to, and conform to all applicable organizational, local, state, federal regulations include 42CFR Part 2. - Review, develop and implement standards and procedures for processing medical records requests with administrative support - Maintain an up to date understanding of applicable policies, processes, laws, and regulations. - Report breaches, instances of noncompliance, patient complaints, problems, or similar instances to supervisor in an effort to protect patient HPI. - Assist patients, staff and affiliates with medical records requests and questions. - Schedule and process all new patients for Lumina Family Care. - Participate in improving quality throughout the organization. - Support the Maine Health Home Program and work closely with clinical team to improve this program internally. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs other duties as assigned. Assist Front desk receptionist when necessary COMPETENCIES: - Good organizational skills to handle multiple priorities while remaining professional and calm. - Ability to work with diverse people. - Effective telephone skills. - Strong level of confidentiality due to sensitivity of materials and information handled. - Must be able to make suggestions on workflow or system efficiency and effectiveness. - Ability to work independently and be self-directed and flexible. - Ability to prioritize. - Ability to perform functions with minimal supervision. - Ability to work at a high-volume level of accuracy. Medical Records Clerk Job Description GENERAL EXPECTATIONS: - Be committed to the mission of the Hometown Health Center. - Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team. - Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Hometown Health Center and the Patient Centered Medical Home Neighborhood. - Be punctual for scheduled work and use time appropriately. - Perform duties in a conscientious, cooperative manner. - Perform required amount of work in a timely fashion with a minimum of errors. - Be neat and maintain a professional appearance. - Maintain confidentiality and protect the Practice by abiding by laws and principles related to confidentiality; keep information concerning Practice Operations, patients, and employees confidential. - This position requires compliance with Health Center's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time and talk and hear. The employee is occasionally required to stand, walk, and use hands to operate a standard computer keyboard. The employee may occasionally lift and/or move up to 25 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment with frequent contact with staff and public. QUALIFICATIONS NEEDED FOR POSITION: Experience and Skill Requirements: The following experience and skills are considered essential: - At least (1) year experience in medical practice PREFERRED - Basic managerial and business skills to include good verbal and written communication. - Strong organizational skills - Ability to be professional, courteous with internal and external customers at all times, including under stress. - Ability to work both independently and as a part of a team. - Ability to communicate articulately and comprehend written and verbal communications. - Willingness to learn and take on new challenges, roles, and duties. Education Requirements: The following education requirements are considered essential: - High School graduate or the equivalent. - Completion of medical terminology course preferred. Lumina Family Care is an equal opportunity provider and employer. Job Type: Part-time or Full-time Pay: $15.00 - $17.00 per hour Experience: - Medical Records: 1 year (Preferred)
09/23/2021
Full time
MEDICAL RECORDS CLERK JOB DESCRIPTION POSITION SUMMARY: The Medical Records Clerk is a member of the administrative team and works closely with outside entities and staff throughout the organization. The duties and responsibilities of the Medical Records Coordinator is management of medical records. Responsible for new patient processing, records releases and compliance with state and federal regulations as well as HIPAA. The Medical Records Coordinator will understand and fully support the mission, vision and value statements of Lumina Family Care. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Works closely with administration and staff to support the requests from patients and outside entities with obtaining records to support the patients care. - Retrieve, collect, and prioritize all request for medical records made through the organization, patients and affiliates. - Record and track all records requests, releases, and authorizations within the Electronic Medical Record HPI - Verify legitimacy, accuracy, and authority of all such requests and then process and invoice as appropriate. - Abide by, adhere to, and conform to all applicable organizational, local, state, federal regulations include 42CFR Part 2. - Review, develop and implement standards and procedures for processing medical records requests with administrative support - Maintain an up to date understanding of applicable policies, processes, laws, and regulations. - Report breaches, instances of noncompliance, patient complaints, problems, or similar instances to supervisor in an effort to protect patient HPI. - Assist patients, staff and affiliates with medical records requests and questions. - Schedule and process all new patients for Lumina Family Care. - Participate in improving quality throughout the organization. - Support the Maine Health Home Program and work closely with clinical team to improve this program internally. NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs other duties as assigned. Assist Front desk receptionist when necessary COMPETENCIES: - Good organizational skills to handle multiple priorities while remaining professional and calm. - Ability to work with diverse people. - Effective telephone skills. - Strong level of confidentiality due to sensitivity of materials and information handled. - Must be able to make suggestions on workflow or system efficiency and effectiveness. - Ability to work independently and be self-directed and flexible. - Ability to prioritize. - Ability to perform functions with minimal supervision. - Ability to work at a high-volume level of accuracy. Medical Records Clerk Job Description GENERAL EXPECTATIONS: - Be committed to the mission of the Hometown Health Center. - Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team. - Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Hometown Health Center and the Patient Centered Medical Home Neighborhood. - Be punctual for scheduled work and use time appropriately. - Perform duties in a conscientious, cooperative manner. - Perform required amount of work in a timely fashion with a minimum of errors. - Be neat and maintain a professional appearance. - Maintain confidentiality and protect the Practice by abiding by laws and principles related to confidentiality; keep information concerning Practice Operations, patients, and employees confidential. - This position requires compliance with Health Center's compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. PHYSICAL REQUIREMENTS: The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time and talk and hear. The employee is occasionally required to stand, walk, and use hands to operate a standard computer keyboard. The employee may occasionally lift and/or move up to 25 pounds. Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment with frequent contact with staff and public. QUALIFICATIONS NEEDED FOR POSITION: Experience and Skill Requirements: The following experience and skills are considered essential: - At least (1) year experience in medical practice PREFERRED - Basic managerial and business skills to include good verbal and written communication. - Strong organizational skills - Ability to be professional, courteous with internal and external customers at all times, including under stress. - Ability to work both independently and as a part of a team. - Ability to communicate articulately and comprehend written and verbal communications. - Willingness to learn and take on new challenges, roles, and duties. Education Requirements: The following education requirements are considered essential: - High School graduate or the equivalent. - Completion of medical terminology course preferred. Lumina Family Care is an equal opportunity provider and employer. Job Type: Part-time or Full-time Pay: $15.00 - $17.00 per hour Experience: - Medical Records: 1 year (Preferred)