George Washington University
Washington, Washington DC
I. DEPARTMENT INFORMATION Job Description Summary: GW Information Technology is the chief provider of technology services and applications at GW. The area partners with all key stakeholders across GW to equip students, faculty, and staff with the technology and tools necessary to achieve academic excellence. This position works within GW Information Technology and ensures collaboration with both University stakeholders and external vendors. This experienced technical support position provides enhanced and complex technology support to end users including faculty, students, and staff. This position often focuses on the diagnosis, maintenance, and repair of both hardware and software issues in a service environment with frequent interaction with VIP customers, with hours that may include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by users in either a call center or onsite environment. This position may have the following duties: -Provides incident management and routine systems support services at a Technology Support Center or Call Center -Supports clients via in person, telephone, email, or via remote systems management in their utilization of various systems and enterprise applications -Gathers technical data from clients in order to diagnose issues and provide data for root cause analysis -Uses designated ITSM system as a work management and tracking tool -Delivers exceptional and with sense of urgency customer service to clients -Dispatches to support urgent customer, classroom or collaboration space incidents when necessary -Performs staff computer installs and support to include cable management, imaging, software installation, troubleshooting, and maintenance of computers, printers, peripherals, etc. -Coordinates service requests including AV support and faculty technology training -Provide expert tier 2 and tier 3 support in a professional environment, spearheading initiatives, and coordinating projects with minimal supervision -Creates and disseminates operational documentation, staff training materials, and user documentation -Trains peers and customers on new processes and technologies -May provide oversight for equipment loans at a Technology Support Center -Assists with the generation and reporting of operational metrics -Assists supervisor in ad hoc reporting on quality measurements and performance tracking responsibilities. This position works in central information technology and may supervise junior student employees with guidance from management. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: -Excellent customer service and communications skills with high level of attention to detail and a sense of urgency aptitude. -Experience providing advanced hands-on Windows and Mac support, endpoint security as well as enterprise level video teleconferencing equipment -Proficiency in scripting, writing macros or automation tools. -Basic project management and planning skills -Experience using device management tools such as Microsoft System Center Configuration Manager, JAMF and Airwatch MDM -Experience with using ITIL methodology and ITIL-based ITSM ticketing systems such as BMC Remedy or ServiceNow. -Industry certifications such as A+, ITIL or HDI -Leadership skills in training students and junior level technicians II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: GW IT Family Sub-Family Stream Level Full-Time/Part-Time: Hours Per Week: 40 Work Schedule: Monday-Friday Position Designation: Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Position Type: Posting Number: T000346 Job Open Date: Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
03/28/2024
Full time
I. DEPARTMENT INFORMATION Job Description Summary: GW Information Technology is the chief provider of technology services and applications at GW. The area partners with all key stakeholders across GW to equip students, faculty, and staff with the technology and tools necessary to achieve academic excellence. This position works within GW Information Technology and ensures collaboration with both University stakeholders and external vendors. This experienced technical support position provides enhanced and complex technology support to end users including faculty, students, and staff. This position often focuses on the diagnosis, maintenance, and repair of both hardware and software issues in a service environment with frequent interaction with VIP customers, with hours that may include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by users in either a call center or onsite environment. This position may have the following duties: -Provides incident management and routine systems support services at a Technology Support Center or Call Center -Supports clients via in person, telephone, email, or via remote systems management in their utilization of various systems and enterprise applications -Gathers technical data from clients in order to diagnose issues and provide data for root cause analysis -Uses designated ITSM system as a work management and tracking tool -Delivers exceptional and with sense of urgency customer service to clients -Dispatches to support urgent customer, classroom or collaboration space incidents when necessary -Performs staff computer installs and support to include cable management, imaging, software installation, troubleshooting, and maintenance of computers, printers, peripherals, etc. -Coordinates service requests including AV support and faculty technology training -Provide expert tier 2 and tier 3 support in a professional environment, spearheading initiatives, and coordinating projects with minimal supervision -Creates and disseminates operational documentation, staff training materials, and user documentation -Trains peers and customers on new processes and technologies -May provide oversight for equipment loans at a Technology Support Center -Assists with the generation and reporting of operational metrics -Assists supervisor in ad hoc reporting on quality measurements and performance tracking responsibilities. This position works in central information technology and may supervise junior student employees with guidance from management. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: -Excellent customer service and communications skills with high level of attention to detail and a sense of urgency aptitude. -Experience providing advanced hands-on Windows and Mac support, endpoint security as well as enterprise level video teleconferencing equipment -Proficiency in scripting, writing macros or automation tools. -Basic project management and planning skills -Experience using device management tools such as Microsoft System Center Configuration Manager, JAMF and Airwatch MDM -Experience with using ITIL methodology and ITIL-based ITSM ticketing systems such as BMC Remedy or ServiceNow. -Industry certifications such as A+, ITIL or HDI -Leadership skills in training students and junior level technicians II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: GW IT Family Sub-Family Stream Level Full-Time/Part-Time: Hours Per Week: 40 Work Schedule: Monday-Friday Position Designation: Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: Position Type: Posting Number: T000346 Job Open Date: Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Job Description: The Enterprise Infrastructure and Operations (EI&O) Enterprise Problem Management (EPM) team is looking for a technically experienced and extremely motivated Problem Manager. You will work in a Team focused on permanently removing issues from the Fidelity Enterprise - both reactively and proactively. In this role, you will be responsible for leading and driving technical conversations to determine root cause, understand future prevention activities, and partnering with teams across the Fidelity enterprise in accordance with Fidelity's IT Service Management (ITSM) process guidelines to continually improve resiliency and stability. As a Problem Manager on the EPM team, you will be expected to combine an in-depth understanding of the business and your technical expertise with structured methods such as the 5-Whys or Ishikawa diagraming to help determine incident root cause. Through this work, you will gain a comprehensive understanding of all the components of our applications and the system interactions and integrations by breaking down the complexity of our systems. You will work across teams to deliver robust solutions to prevent reoccurrence, focusing on preventing any negative customer experience. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging SMEs with a dedicated approach to solving problems and overcoming obstacles. Further, you will draw on previous experience using unconstrained thinking to bring external information, ideas and expertise back to the team. The Problem Management team is uniquely positioned to work with groups across the enterprise to identify opportunities for organization-wide technology initiatives. You will leverage your experience to move the technological landscape forward. Responsibilities includes collaborating and partnering across the entire organization and with vendor partners to drive action and foster growth. As a member of the Enterprise Infrastructure and Operations organization, the Problem Manager is both technically competent and business oriented. The Expertise You Have and The Skills You Bring Previous support experience in a large enterprise as second level support or higher Technical expertise demonstrated by industry standard qualifications Strong working experience as a Problem Manager handling tickets in a complex enterprise Strong communication skills enabling the facilitation of constructive postmortem reviews Ability to effectively tell a story through concise and professional documentation to clearly summarize issues for consumption at all levels within the organization Solid ability to define ambiguous situations by analyzing data, asking probing questions, and applying extensive technology knowledge to optimize results Capability to partner with Business Partners (SRE/Architecture/development teams) on proactive prevention opportunities based upon reporting/trending findings Solid knowledge of development and process improvement methodologies with training and experience Experience creating metrics reports for daily operations, projects, and ad hoc requests with demonstrable ability to analyze data to identify trends and process enhancement opportunities Experience working in an Agile environment Mastered the ability to dissect incidents, create timelines, discover root cause, and create actionable preventative measures Can lead conversations to drive towards understanding actionable permanent resolution Good technical background with the ability to discuss architecture, hardware, and software concepts Possesses a full understanding of the ITSM practices, particularly Incident, Problem, and Change Management Experience with ServiceNow Preferred Certifications ITIL V3 or V4 Foundation Certificate in IT Service Management AWS Cloud Practitioner Microsoft Certified: Azure Fundamentals Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: The Enterprise Infrastructure and Operations (EI&O) Enterprise Problem Management (EPM) team is looking for a technically experienced and extremely motivated Problem Manager. You will work in a Team focused on permanently removing issues from the Fidelity Enterprise - both reactively and proactively. In this role, you will be responsible for leading and driving technical conversations to determine root cause, understand future prevention activities, and partnering with teams across the Fidelity enterprise in accordance with Fidelity's IT Service Management (ITSM) process guidelines to continually improve resiliency and stability. As a Problem Manager on the EPM team, you will be expected to combine an in-depth understanding of the business and your technical expertise with structured methods such as the 5-Whys or Ishikawa diagraming to help determine incident root cause. Through this work, you will gain a comprehensive understanding of all the components of our applications and the system interactions and integrations by breaking down the complexity of our systems. You will work across teams to deliver robust solutions to prevent reoccurrence, focusing on preventing any negative customer experience. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging SMEs with a dedicated approach to solving problems and overcoming obstacles. Further, you will draw on previous experience using unconstrained thinking to bring external information, ideas and expertise back to the team. The Problem Management team is uniquely positioned to work with groups across the enterprise to identify opportunities for organization-wide technology initiatives. You will leverage your experience to move the technological landscape forward. Responsibilities includes collaborating and partnering across the entire organization and with vendor partners to drive action and foster growth. As a member of the Enterprise Infrastructure and Operations organization, the Problem Manager is both technically competent and business oriented. The Expertise You Have and The Skills You Bring Previous support experience in a large enterprise as second level support or higher Technical expertise demonstrated by industry standard qualifications Strong working experience as a Problem Manager handling tickets in a complex enterprise Strong communication skills enabling the facilitation of constructive postmortem reviews Ability to effectively tell a story through concise and professional documentation to clearly summarize issues for consumption at all levels within the organization Solid ability to define ambiguous situations by analyzing data, asking probing questions, and applying extensive technology knowledge to optimize results Capability to partner with Business Partners (SRE/Architecture/development teams) on proactive prevention opportunities based upon reporting/trending findings Solid knowledge of development and process improvement methodologies with training and experience Experience creating metrics reports for daily operations, projects, and ad hoc requests with demonstrable ability to analyze data to identify trends and process enhancement opportunities Experience working in an Agile environment Mastered the ability to dissect incidents, create timelines, discover root cause, and create actionable preventative measures Can lead conversations to drive towards understanding actionable permanent resolution Good technical background with the ability to discuss architecture, hardware, and software concepts Possesses a full understanding of the ITSM practices, particularly Incident, Problem, and Change Management Experience with ServiceNow Preferred Certifications ITIL V3 or V4 Foundation Certificate in IT Service Management AWS Cloud Practitioner Microsoft Certified: Azure Fundamentals Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
03/28/2024
Full time
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
03/28/2024
Full time
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
Company: US0016 Sysco South Florida, Inc. Zip Code: 33178 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors Job Summary: This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team. Responsibilities: Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives. Deliver exceptional Customer Service through on time delivery and post ship service levels Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections. Adjust departments' activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries. Prepares and executes the AOP with direct input from the management team. Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Actively supports other departments in the achievement of site and region goals. Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business. Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM. Ensures compliance with all Department of Transportation rules and regulations. Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by Sysco. Assists Safety Director with training initiatives. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Establishes emergency response or crisis management plans. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Education and / or Experience: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field Experience in warehouse and transportation 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 - 7 years in operational management experience); or equivalent combination of education and related experience Professional Skills: Ability to read, comprehends, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The associate is frequently required to sit and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other site and/or regions or the corporate office as business needs dictate (i.e. training, business continuation, etc.). . click apply for full job details
03/28/2024
Full time
Company: US0016 Sysco South Florida, Inc. Zip Code: 33178 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 10+ Years Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors Job Summary: This is a senior level operations leadership position responsible for Inbound and Outbound Warehouse, Fleet Services, Facilities Management (including building, grounds, power industrial equipment, sanitation, security), Transportation (including routing, delivery, and backhaul) and all Operating Systems. Responsibilities include but are not limited to, achieving key performance metrics; expense management; strategic execution of site, region and corporate initiatives; compliance with government regulations; safety and security of the building, its associates and contents. Responsible for building and developing the operations management team along with ensuring a culture of care and collaboration, problem-solving and continuous improvement. Reports directly to the Region President with a dotted line to the Market Vice President of Operations and is a member of the site leadership team. Responsibilities: Responsible for delivering site-level execution of key corporate, market, and regional Operations initiatives. Deliver exceptional Customer Service through on time delivery and post ship service levels Drive continuous improvement across all Operations departments by championing efficiency ideas and cost reduction measures Responsible for creating a culture of care and collaboration within the site. Implement and follow all aspects of Operations Connections. Adjust departments' activities, policies and practices to meet or exceed key performance metrics and customer service level goals and on-time deliveries. Prepares and executes the AOP with direct input from the management team. Oversees operating budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third-party contracts. Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations. Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Performs management functions of staff selection, compensation, development, discipline, performance reviews and/or terminations. Actively supports other departments in the achievement of site and region goals. Drives a collaborative effort with the Region Leadership team in building the business case for expansion, modernization and facility reconfiguration to guarantee proper storage, receiving and shipping capabilities for present and future business. Drives a culture of compliance with internal/external policies and regulations by ensuring all the required inspections and audits are completed timely, accurately and with all necessary detail. Including, but not limited to, food safety documentation, DOT records, EPSM, PSM. Ensures compliance with all Department of Transportation rules and regulations. Creates a safety culture by setting direction to reduce or eliminate operations-related injuries or accidents, damage/loss of product or equipment, and unnecessary costs by ensuring that all equipment and facilities are maintained consistent with the safety, security, sanitation and appearance standards set by Sysco. Assists Safety Director with training initiatives. Ensures contingency systems/practices/protocols are in place to eliminate business disruption. Establishes emergency response or crisis management plans. Develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development and response effort coordination. Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company's recognition within the business community. Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. Maintains associate relations through regular department meetings; maintains on-going interaction; keeps open communication channels with associates by answering questions and explaining policies and procedures; monitors associate morale; and implements or responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Education and / or Experience: Bachelor's degree in Business Administration, Supply Chain Management, Operations Management or a closely related field Experience in warehouse and transportation 10 years professional experience with demonstrated progressive levels of management experience (with at least 5 - 7 years in operational management experience); or equivalent combination of education and related experience Professional Skills: Ability to read, comprehends, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Working knowledge of environmental regulations/legislation and governing bodies. Ability to successfully engage and lead individual and team discussions and meetings. Ability to apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments, sites, Corporate and the business community in a proactive and constructive manner. Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the associate is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The associate is frequently required to sit and reach with hands and arms. The associate must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The associate is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions: The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel to other site and/or regions or the corporate office as business needs dictate (i.e. training, business continuation, etc.). . click apply for full job details
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
03/28/2024
Full time
COMPANY SUMMARY As a combined organization, Franklin Energy and AM Conservation Group is undertaking what is perhaps the central challenge of our times - to help drive the transition to net-zero carbon economies while ensuring that no working families, businesses, or local communities are left behind. To do that, we are the utility industry's top provider of turn-key energy efficiency and grid optimization programs and products, all of which contribute to reducing carbon and waste and, at the same time, free-up resources for creating more innovation investment and jobs. With over 26 years in business, we have more than 1,300 experts across the United States and Canada, with warehouses on both coasts. The organization's integrated in-house services provide deep personalization and insights, helping energy partners achieve their carbon-reduction and energy productivity goals. We believe the organization's most "precious resources" are its people. We pledge a relentless pursuit to embody a culture that acknowledges, recognizes, and infinitely seeks to understand the unique differences of its people. We are committed to creating employee experiences that continually attract and embrace a multiracial, multicultural, and multigenerational workforce that promotes outstanding performance and mirrors our diverse partnerships, clients and communities we serve. Position Summary This position is responsible for helping meet the business needs of the company by providing technical and administrative support, client management, coordination, project scheduling and tracking, training, quality assurance/testing, and technical guidance for the SaaS Customer Engagement Platform (CEP) products, as well as other applications that support Franklin's energy service programs. The role shall be responsible for managing our business clients and support our client offering improvement initiatives for technology delivery services. This role works within a team environment and is expected to operate independently and in collaboration with other teams throughout the company, in all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Essential Duties and Responsibilities This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Client Management, Project Management and ownership of the success of client customer engagement solution solutions implementations reporting to the VP of Operations for Client Technology Services. This includes both managing the requirements gathering and implementation process for new clients as well as management of client operations for Franklin Energy's customer engagement platform customer base. You will be responsible for key aspects of client management, requirements gathering, program scheduling and tracking, client communicates, assisting in testing, and managing reporting. You will work with developers to implement our technology products including developing an understanding of our Web, backend and database systems. Account Management, Project Management, Risk Management and Budget Management. Technical leadership during project planning and delivery for all aspects of our technology delivery services using Agile SLDC and including Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database and IT Systems. Manage schedule, tasks assignments, coordinate resources for all aspects of the Program/Project Management and reporting of milestone. Develop and maintain RAID logs (Risk, Action, Issues and Decisions) to ensure business and assignment risks are identified, monitored, and managed. Development of technology deliverables for the different roles associated with our platform (Programs, CSRs, Contractors, etc.) Collaboration and Support PM's and other personnel involved in respective account client implementations and operations. Facilitate the process for requirements gathering workshops and develop Business Requirements Documents (BRD) Customer Engagement Training for different roles associated with our platform (Programs, CSRs, Contractors, etc.) Managing and assisting quality assurance activities for your accounts Participate in Testing code, review, and implemented products as needed. Work directly with both our clients, set appropriate expectations and own the success of the project implementations. Identify and implement process improvement activities/projects, working with our clients, and product teams using best practices and creative thinking. Performs other duties as assigned by the VP of CEP Solutions. Position Requirements Education and Experience Bachelor Degree from an accredited college or university in a technical or engineering discipline (preferred) 3+ years of related experience Previous exposure to Project Management methodologies and associated tools Strong Data Analytics skills Previous customer service/account management experience preferred Experience with energy efficiency program implementation preferred Proficiency in applicable process documentation tools (Visio, or equivalent) preferred Proficiency in applicable project scheduling tools (MS Project, or equivalent) preferred Advanced proficiency in implementing SaaS solutions preferred Familiarity with clean-tech is a plus Required Skills, Knowledge and Abilities Excellent understanding of all phases of Agile Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC). Excellent understanding of Confluence, Jira Systems, Kanban board and SharePoint. Working experience in environment of Web portal and API development, Data Ingestion, data management for reporting, Data file transfers, Database, and IT Systems. Preferred experience with website development using PHP, HTML, CSS, Javascript and MySQL, larger database Cassandra. Strong understanding of data ingestion and tracking data in systems/databases, data extracts and data analytic. Good understanding of database, Tables and columns, proficiency in SQL preferred. The ability to work independently; collect data, analyze information, produce templates and reports. Ability to demonstrate and communicate the functionality of our technology offerings. Effective ability to work directly with clients and their customer base as required. Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload. Ability to identify and resolve any issues with PMs, customers and trade allies. Strong customer service and communication skills. Must be able to handle a wide work variety and work in a fast-paced environment. Proficient in Microsoft Project, Excel, PowerPoint, Word and Teams. Ability to communicate effectively, both verbally and in writing with customers, clients, and employees. Committed to diversity and inclusion Reliable transportation Licenses & Certifications PMP preferred but not required Valid driver's license Travel Requirements Willingness to travel up to 30% Estimated Wage Range: $82,900 - $110K+ Benefits Include: Medical, Dental, Vision, 401(k), Paid Time Off (PTO), paid holidays, parental leave, and more! Physical Demands and Work Environment Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls Ability to lift up to 10 pounds Noise Level is typically moderate Employee could be exposed to fumes and/or airborne particles and risk of potential shock Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. The above information describes the general duties and requirements necessary to perform the principle functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position. An Equal Opportunity Employer Franklin Energy implements the use of dash cams inside their fleet of leased vehicles because the Company believes video surveillance devices (Dash Cams) promote the safety of employees as well as security within the company vehicles. The Company will not use video surveillance (Dash Cams) for any unlawful purpose including monitoring employees or giving the impression of monitoring. Our Dash Cam Policy applies to all employees of the Company and temporary agency employees, regardless of whether an employee or temporary agency employee may be driving or riding in Company Vehicles. The primary use of Dash Cams is to assist in the protection and safety of employees and property, prevention, and detection of criminal offenses such as vehicle vandalism and break-ins and staged-accident fraud, defense of legal claims, driver exoneration, and driver training and improvement.
Job Description: Director, Product Management The Role This role will lead product development within one of the Fidelity Center for Applied Technology (FCAT) new product and technology incubators, focused on scalable strategies, experiments, and tactics that help incubators use cutting-edge technology and human-centered design. This role requires a highly skilled leader with a passion for being part of a team that conceives, proposes, designs, and builds products to disrupt Fidelity and the marketplace. Leading the development of POCs, Pilots, and full-scale production products. Researching and leaning new technologies and envisioning how they might impact Fidelity, its businesses and its customers. Assisting incubators in prioritizing POCs, Pilots and full-scale production products to implement Solving complex problems with a comfort in not always knowing the answer before beginning a project Innovating on process and leveraging blockchain as an enabler of both business process improvement and new businesses The Expertise and Skills You Bring Minimum of 8-12 years of proven experience in driving business results in a private equity investing role, working across functional domains (technology, marketing, product, distribution) Experience in developing products leveraging blockchain ledger / tokenization and smart contract technologies. Bachelors degree (or its equivalent) in business, computer science, engineering, information technology, information systems, mathematics, physics, or a closely related field A proven track record as a leader who is comfortable with the building and defining strategy to execution and defining priorities based on business needs and KPIs Strong technical skills and product development process experience Demonstrated creativity and design-savvy skills A hunger to work with and constantly learn new technology and its impact on business Ability to work in a fast-paced and innovative work environment Entrepreneurial drive-must be a self-starter The Team This role reports to FCAT's Head of Product Management to develop products and services leveraging Blockchain and Distributed Ledger technology. Fidelity Center for Applied Technology (FCAT) has the mission to catalyze innovation for Fidelity and our clients and supports the entire Fidelity businesses. Within FCAT, there is a group leading the efforts on how Blockchain technology could both disrupt our current businesses and provide new opportunities for new products and services. We currently have a multi-disciplinary team of software engineers, researchers, designers, product managers, security and compliance experts taking on a number of opportunities. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
03/28/2024
Full time
Job Description: Director, Product Management The Role This role will lead product development within one of the Fidelity Center for Applied Technology (FCAT) new product and technology incubators, focused on scalable strategies, experiments, and tactics that help incubators use cutting-edge technology and human-centered design. This role requires a highly skilled leader with a passion for being part of a team that conceives, proposes, designs, and builds products to disrupt Fidelity and the marketplace. Leading the development of POCs, Pilots, and full-scale production products. Researching and leaning new technologies and envisioning how they might impact Fidelity, its businesses and its customers. Assisting incubators in prioritizing POCs, Pilots and full-scale production products to implement Solving complex problems with a comfort in not always knowing the answer before beginning a project Innovating on process and leveraging blockchain as an enabler of both business process improvement and new businesses The Expertise and Skills You Bring Minimum of 8-12 years of proven experience in driving business results in a private equity investing role, working across functional domains (technology, marketing, product, distribution) Experience in developing products leveraging blockchain ledger / tokenization and smart contract technologies. Bachelors degree (or its equivalent) in business, computer science, engineering, information technology, information systems, mathematics, physics, or a closely related field A proven track record as a leader who is comfortable with the building and defining strategy to execution and defining priorities based on business needs and KPIs Strong technical skills and product development process experience Demonstrated creativity and design-savvy skills A hunger to work with and constantly learn new technology and its impact on business Ability to work in a fast-paced and innovative work environment Entrepreneurial drive-must be a self-starter The Team This role reports to FCAT's Head of Product Management to develop products and services leveraging Blockchain and Distributed Ledger technology. Fidelity Center for Applied Technology (FCAT) has the mission to catalyze innovation for Fidelity and our clients and supports the entire Fidelity businesses. Within FCAT, there is a group leading the efforts on how Blockchain technology could both disrupt our current businesses and provide new opportunities for new products and services. We currently have a multi-disciplinary team of software engineers, researchers, designers, product managers, security and compliance experts taking on a number of opportunities. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General, General, and General and others in the General to apply.
The Sr. Manager of Food Safety/Quality Assurance is responsible for leading the FSQA department and for developing and executing the site quality strategy which will enable the plant to continue to be a leader in food safety operations. The role is responsible for the daily quality management and execution of all elements of the plant strategy including managing tactical quality teams, monitoring and releasing production/product, and hosting regulatory and customer visits. The overall compliance of the site, customer and/or regulatory agency requirements, is the central responsibility of this role. Function includes management and oversight of the entire site QA Department. Assures that quality & regulatory systems are managed, continuously reviewed and improved for compliance and operating efficiencies. Ensures that QA department personnel are trained, and the site training program is well integrated. In addition, the Sr. Food Safety/Quality Manager ensures compliance to a combination of product regulations. Ensure compliance with all applicable Customer, USDA regulations. Provide guidance to site on quality compliance standards and expectations. Manage the Batch Release Process: completes quality assurance operational requirements by scheduling and assigning employees and providing adequate oversight to ensure that requirements are met. Manage the site's Analytical and Microbiological laboratories and their associated testing. Manage the site's In-Process and Incoming Inspection processes. Assist with review of quality agreements and act as liaison with all clients on quality topics. Oversee compliant document management and retention programs. Streamline departmental procedures and ensure staff are trained in pursuit of robust compliance and operating efficiency. Ensure site-wide training documentation is adequately maintained and retrievable. Manage and maintain close oversight over all compliance related activities, including evaluation of current program status. Generate and maintain site quality system metrics. Manage Quality Assurance staff job results by coaching, counseling, planning, monitoring, problem resolution mediation, and appraising through performance reviews against measurable objectives. Author, review, and approve applicable, SOPs, Investigations, year-end inventory numbers, etc. Perform other duties as assigned. Required Skills Required Skills: • 10+ years' in quality assurance and/or regulatory leadership - preferred. Knowledge of GMP/USDA/FDA regulations Previous people leadership roles with multi-shift direct reports Progressive leadership roles within quality organizations with proven track record of success. Strong leadership and communication skills with demonstrated team building success. Has a passion for building, developing and leading strong diverse teams. Creative conceptual thinker with strong analytical and problem-solving skills; comfortable with technical issues. Decisive with a bias to action Ability to communicate effectively in writing and verbally with employees at all levels of the organization. Ability to manage multiple priorities at one time using effective organizational skills and judgment in an environment of frequently changing circumstances. Ability to use the Microsoft Office suite of applications; specifically using Word to create and modify documents, Excel to record data and calculate results, and Outlook to communicate internally and externally 85% of the time will be standing and sitting in an office environment. 15% of the time will be on the production floor which will include exposure to chemicals, cold (40 degrees) and a wet working environment. Will be exposed to raw product (meat) and meat processing machines. Must be able to lift up to 50 lbs. Bachelor's Degree required - science major preferred. OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program. Required Experience
03/28/2024
Full time
The Sr. Manager of Food Safety/Quality Assurance is responsible for leading the FSQA department and for developing and executing the site quality strategy which will enable the plant to continue to be a leader in food safety operations. The role is responsible for the daily quality management and execution of all elements of the plant strategy including managing tactical quality teams, monitoring and releasing production/product, and hosting regulatory and customer visits. The overall compliance of the site, customer and/or regulatory agency requirements, is the central responsibility of this role. Function includes management and oversight of the entire site QA Department. Assures that quality & regulatory systems are managed, continuously reviewed and improved for compliance and operating efficiencies. Ensures that QA department personnel are trained, and the site training program is well integrated. In addition, the Sr. Food Safety/Quality Manager ensures compliance to a combination of product regulations. Ensure compliance with all applicable Customer, USDA regulations. Provide guidance to site on quality compliance standards and expectations. Manage the Batch Release Process: completes quality assurance operational requirements by scheduling and assigning employees and providing adequate oversight to ensure that requirements are met. Manage the site's Analytical and Microbiological laboratories and their associated testing. Manage the site's In-Process and Incoming Inspection processes. Assist with review of quality agreements and act as liaison with all clients on quality topics. Oversee compliant document management and retention programs. Streamline departmental procedures and ensure staff are trained in pursuit of robust compliance and operating efficiency. Ensure site-wide training documentation is adequately maintained and retrievable. Manage and maintain close oversight over all compliance related activities, including evaluation of current program status. Generate and maintain site quality system metrics. Manage Quality Assurance staff job results by coaching, counseling, planning, monitoring, problem resolution mediation, and appraising through performance reviews against measurable objectives. Author, review, and approve applicable, SOPs, Investigations, year-end inventory numbers, etc. Perform other duties as assigned. Required Skills Required Skills: • 10+ years' in quality assurance and/or regulatory leadership - preferred. Knowledge of GMP/USDA/FDA regulations Previous people leadership roles with multi-shift direct reports Progressive leadership roles within quality organizations with proven track record of success. Strong leadership and communication skills with demonstrated team building success. Has a passion for building, developing and leading strong diverse teams. Creative conceptual thinker with strong analytical and problem-solving skills; comfortable with technical issues. Decisive with a bias to action Ability to communicate effectively in writing and verbally with employees at all levels of the organization. Ability to manage multiple priorities at one time using effective organizational skills and judgment in an environment of frequently changing circumstances. Ability to use the Microsoft Office suite of applications; specifically using Word to create and modify documents, Excel to record data and calculate results, and Outlook to communicate internally and externally 85% of the time will be standing and sitting in an office environment. 15% of the time will be on the production floor which will include exposure to chemicals, cold (40 degrees) and a wet working environment. Will be exposed to raw product (meat) and meat processing machines. Must be able to lift up to 50 lbs. Bachelor's Degree required - science major preferred. OSI Industries is an Equal Employment Opportunity employer that believes everyone has the right to be treated with dignity and respect. OSI does not discriminate on the basis of national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable law. All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program. Required Experience
Job Title: Consulting Engineer Job Location: Surry, VA Duration: 1 Year High Level Project Overview: The candidate will fill a position as an I&C Project Engineer for the Digital I&C Program The Digital I&C project is a 10+ year effort as part of Subsequent License Renewal (SLR) to upgrade safety and non-safety-related analog systems to digital and transform the main control room to flat panel displays and controls This role works with a cross-functional team of station stakeholders, project leads, and project managers to evaluate modifications to the plant design Responsibilities include, • Reviewing and/or preparing engineering products (e.g., Design / Engineering Change packages, Specifications, Calculations, Technical Evaluations.) • Overseeing contracted engineering work and ensuring consistency and compliance with client and industry standards. • Providing technical support, input, and oversight for Factory and Site Acceptance Testing and Simulations (e.g., reviewing and approving procedures and observing activities). • Interfacing with the primary equipment supplier and project stakeholders to support technical reviews and input. • Analyzing engineering risk and failure modes and incorporating mitigating strategies in the designs. • Reporting and presenting status to engineering team lead, project managers, and management team on a periodic basis. • Supporting construction / implementation phase (e.g., design updates, field change evaluations, resolution of technical issues). Top 3 Required Skills 1) Experience with nuclear power plant design, systems, and components 2) Strong background in Electrical, Computer, or I&C Engineering fields 3) Specification, technical, engineering writing ability What soft skill requirements do you have (team fit and personality requirements)? • Strong communication skills both verbal and written • Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Strongly Preferred Skills and Qualifications (with training documentation and record provided): • Nuclear Operations experience (SRO/STA) • 50.59 (or equivalent) • Standard Design Process qualification for Nuclear Engineering Changes • Engineering specification qualification • Candidates will be expected to have or gain familiarity with Surry's nuclear power plant design, including the Electrical Distribution System and or the Instrumentation and Control Systems at the station. • Experience with Industrial Control Systems such as Distributed Control Systems (DCS) and/or Programmable Logic Controller (PLC) systems and associated control system devices, computers, communications, and networks • Demonstrated hands-on experience with power generation Industrial Control Systems and skills in the use of advanced control techniques; • In-depth knowledge of industry advances in control system monitoring, testing and analysis of control equipment; and controls theory; • Knowledge and experience of power plant controls, steam turbine control systems, combustion turbine control systems, balance of plant control systems; • Knowledge and experience of electrical and electronics theory; Preferred Years of Experience: • 6+ years of directly-related electrical power design engineering experience in a power generating station, nuclear background strongly preferred • 10+ years of industry experience Education: • Possess a 4-year Electrical Engineering Degree or equivalent extensive electrical engineering field experience. • Holds or has previously held a valid U.S Professional Engineer license can be used in lieu of a 4-year degree Are there any specific companies/industries you'd like to see in the candidate's experience? • Nuclear utility experience Preferred Interview Process Overview (High level): • Teams - Camera On At any time is overtime required or would you say it is just available as a function of the job? • Overtime may be a function of the job depending on project/plant need Length of Assignment: • 1 year - with intent to extend contingent on project need/performance. What is the preferred candidate location (local, non-local, remote?) and is there flexibility? • Preference for local candidates or those able to drive in • Flexibility for hybrid work schedule Will manager review those needing per diem? • Per-diem will be allowed for candidates who live more than 50 miles from site Will this candidate be dealing with Private Personal Information (PPI), Company Sensitive Information, or Credit Sensitive Information? • No Are they going to be driving a vehicle on behalf of or a vehicle? • No
03/28/2024
Full time
Job Title: Consulting Engineer Job Location: Surry, VA Duration: 1 Year High Level Project Overview: The candidate will fill a position as an I&C Project Engineer for the Digital I&C Program The Digital I&C project is a 10+ year effort as part of Subsequent License Renewal (SLR) to upgrade safety and non-safety-related analog systems to digital and transform the main control room to flat panel displays and controls This role works with a cross-functional team of station stakeholders, project leads, and project managers to evaluate modifications to the plant design Responsibilities include, • Reviewing and/or preparing engineering products (e.g., Design / Engineering Change packages, Specifications, Calculations, Technical Evaluations.) • Overseeing contracted engineering work and ensuring consistency and compliance with client and industry standards. • Providing technical support, input, and oversight for Factory and Site Acceptance Testing and Simulations (e.g., reviewing and approving procedures and observing activities). • Interfacing with the primary equipment supplier and project stakeholders to support technical reviews and input. • Analyzing engineering risk and failure modes and incorporating mitigating strategies in the designs. • Reporting and presenting status to engineering team lead, project managers, and management team on a periodic basis. • Supporting construction / implementation phase (e.g., design updates, field change evaluations, resolution of technical issues). Top 3 Required Skills 1) Experience with nuclear power plant design, systems, and components 2) Strong background in Electrical, Computer, or I&C Engineering fields 3) Specification, technical, engineering writing ability What soft skill requirements do you have (team fit and personality requirements)? • Strong communication skills both verbal and written • Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Strongly Preferred Skills and Qualifications (with training documentation and record provided): • Nuclear Operations experience (SRO/STA) • 50.59 (or equivalent) • Standard Design Process qualification for Nuclear Engineering Changes • Engineering specification qualification • Candidates will be expected to have or gain familiarity with Surry's nuclear power plant design, including the Electrical Distribution System and or the Instrumentation and Control Systems at the station. • Experience with Industrial Control Systems such as Distributed Control Systems (DCS) and/or Programmable Logic Controller (PLC) systems and associated control system devices, computers, communications, and networks • Demonstrated hands-on experience with power generation Industrial Control Systems and skills in the use of advanced control techniques; • In-depth knowledge of industry advances in control system monitoring, testing and analysis of control equipment; and controls theory; • Knowledge and experience of power plant controls, steam turbine control systems, combustion turbine control systems, balance of plant control systems; • Knowledge and experience of electrical and electronics theory; Preferred Years of Experience: • 6+ years of directly-related electrical power design engineering experience in a power generating station, nuclear background strongly preferred • 10+ years of industry experience Education: • Possess a 4-year Electrical Engineering Degree or equivalent extensive electrical engineering field experience. • Holds or has previously held a valid U.S Professional Engineer license can be used in lieu of a 4-year degree Are there any specific companies/industries you'd like to see in the candidate's experience? • Nuclear utility experience Preferred Interview Process Overview (High level): • Teams - Camera On At any time is overtime required or would you say it is just available as a function of the job? • Overtime may be a function of the job depending on project/plant need Length of Assignment: • 1 year - with intent to extend contingent on project need/performance. What is the preferred candidate location (local, non-local, remote?) and is there flexibility? • Preference for local candidates or those able to drive in • Flexibility for hybrid work schedule Will manager review those needing per diem? • Per-diem will be allowed for candidates who live more than 50 miles from site Will this candidate be dealing with Private Personal Information (PPI), Company Sensitive Information, or Credit Sensitive Information? • No Are they going to be driving a vehicle on behalf of or a vehicle? • No
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY To coordinate tasks with other Manufacturing staff to fulfill customer requirements, such as boxbuild and/or coating, while adhering to safety, quality and customer specifications. ESSENTIAL DUTIES AND RESPONSIBILITIES GENERAL DUTIES: Works under direct, close supervision, with output monitored frequently. Follows mostly routine, standardized procedures to accomplish assigned tasks. May be exposed to more advanced functions as part of training and development. Selects from a variety of established procedures to perform assigned duties. Resolves routine questions and problems, referring more complex issues to higher levels. Errors can cause minor delay, expense and disruption. Assembles finished units per customer specifications. Coordinates with teammates to organize tasks requiring multiple team members to accomplish. Utilizes manual and automated lifting devices while adhering to product safety specifications. Provides information and coordinates action plans at cross-functional meetings and communicates issues with team members and/or visitors to drive corrective actions. Individual must be able to work overtime as required, must be able to respond to conflicting deadlines, changing priorities, and continuous interruptions. Organizes and maintains spare parts inventory and orders spare parts as needed to fill customer orders. Assists in area organization 5S attributes. Keeps abreast of spare parts inventory locations for ease of order fulfillments. Performs preventive maintenance on area tooling according to schedules. Follows preventive maintenance procedural requirements to ensure audit compliance. May perform other duties and responsibilities as assigned. Coating MAY be a responsibility within this job. If Coating is a responsibility, the following duties appl): KEY DUTIES SUPPORTING COATING: Perform manual conformal coating of product per required specifications. Prepare assemblies for automated coating processes and operate equipment as needed. Maintain spray equipment (spray guns, booths, stripping area) Ensure assemblies and components are properly handled and marked. Accurately maintain daily thickness logs and MES record keeping. Utilize bar code scanners and small hand tools. Inspect assemblies visually for proper masking application and placement of required materials. Work under direct, close supervision of manufacturing supervisor, or in his/her absence, from Group Leader, or other management so assigned. Follow detailed written or verbal instructions, including visual aids. Ensure that assigned area is clean and organized per 5S standards. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to operate a personal computer including using a Windows based operating system and related software. Advanced PC skills, including training and knowledge of Jabil's software packages. Ability to write simple correspondence. Read and understand visual aid. Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (), the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
03/28/2024
Full time
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY To coordinate tasks with other Manufacturing staff to fulfill customer requirements, such as boxbuild and/or coating, while adhering to safety, quality and customer specifications. ESSENTIAL DUTIES AND RESPONSIBILITIES GENERAL DUTIES: Works under direct, close supervision, with output monitored frequently. Follows mostly routine, standardized procedures to accomplish assigned tasks. May be exposed to more advanced functions as part of training and development. Selects from a variety of established procedures to perform assigned duties. Resolves routine questions and problems, referring more complex issues to higher levels. Errors can cause minor delay, expense and disruption. Assembles finished units per customer specifications. Coordinates with teammates to organize tasks requiring multiple team members to accomplish. Utilizes manual and automated lifting devices while adhering to product safety specifications. Provides information and coordinates action plans at cross-functional meetings and communicates issues with team members and/or visitors to drive corrective actions. Individual must be able to work overtime as required, must be able to respond to conflicting deadlines, changing priorities, and continuous interruptions. Organizes and maintains spare parts inventory and orders spare parts as needed to fill customer orders. Assists in area organization 5S attributes. Keeps abreast of spare parts inventory locations for ease of order fulfillments. Performs preventive maintenance on area tooling according to schedules. Follows preventive maintenance procedural requirements to ensure audit compliance. May perform other duties and responsibilities as assigned. Coating MAY be a responsibility within this job. If Coating is a responsibility, the following duties appl): KEY DUTIES SUPPORTING COATING: Perform manual conformal coating of product per required specifications. Prepare assemblies for automated coating processes and operate equipment as needed. Maintain spray equipment (spray guns, booths, stripping area) Ensure assemblies and components are properly handled and marked. Accurately maintain daily thickness logs and MES record keeping. Utilize bar code scanners and small hand tools. Inspect assemblies visually for proper masking application and placement of required materials. Work under direct, close supervision of manufacturing supervisor, or in his/her absence, from Group Leader, or other management so assigned. Follow detailed written or verbal instructions, including visual aids. Ensure that assigned area is clean and organized per 5S standards. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to operate a personal computer including using a Windows based operating system and related software. Advanced PC skills, including training and knowledge of Jabil's software packages. Ability to write simple correspondence. Read and understand visual aid. Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (), the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Position Purpose The Senior Asset Protection Investigator is responsible for Asset Protection (AP) functions within a given geographic region of Company operations to ensure the safety of our associates and customers, to minimize loss and to protect the Company's assets. The Senior Asset Protection Investigator is an action-oriented leader who proactively collaborates with functions and Leadership teams to provide direction and support and resolve challenges. Design and administer pro-active loss prevention and asset recovery programs throughout the USA, including programs involving the protection of CHEP proprietary information and intellectual property assets. Must be able to travel within assigned territory (Los Angeles/North County CA) that can include multiple cities/states. Major/Key Accountabilities: Assist the Regional Managers with implementation of programs designed to reduce and control CHEP assets. Execute undercover operations. At the direction of the regional managers, monitors fraud prevention measures and executes fraud investigations/prosecutions, both internal and external. Ability to conduct complex surveillance Operations. Gathers information and data from all forms of criminal activity to be categorized and analyzed, helping to build a database for use in future investigations. Effectively execute Drone Sorties without detection securing critical evidence. Post Incident Follow up manage & coordinate property recoveries. Execute internet security and social media investigations. Identify Criminal enterprises utilize internal and external resources to eliminate these activities. Possess expert written communication skills and strong communication skills, overall and have the ability to build and maintain a culture of trust and respect. Capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client. Work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Understand the tools and processes needed to meet larger strategic initiatives. Serves as the subject matter expert on a broad range of security standards and disciplines and drives all asset protection, loss control, and audit initiatives and strategic planning. Deploy electronic tracking equipment where authorized and within our legal rights. At the direction of manager, meet with and interview informants, collects evidence and research. Challenges/Problem Solving: Executes and evaluates asset protection related solutions through a combination of applications including data analysis, audits, training programs and investigations. Works with cross functional groups across multiple levels and departments to ensure seamless, integrated solutions. Authority/Decision Making: Collaboration Communication Flexibility & Adaptability Initiative Interpersonal ability Leadership Organization & Planning Problem solving & Judgement Key Contacts: Internal: All Leadership in U.S. Market External: External Counsel, Law Enforcement, Prosecutors, Third Party Investigators Qualifications: Minimum 5-10 years of Law Enforcement background Crime solving capabilities Recent Patrol Experience Ability to interface with customer Ability to work with a matrix environment Drone experience or qualifications (Desired, training will be provided) Minor undercover operations Military experience highly desirable with honorable discharge Background in intelligence gathering Experience: Conducting complex investigations and evidence preparation for prosecution Carrying out surveillance of illegal activities Establishing a network of informants who can be groomed to provide critical intelligence Identifying individuals involved in criminal activities Working with Law Enforcement arresting law violators engaged in illegal activities. Knowledge of risk assessment methodology Skills and Knowledge: A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes. Experienced with court proceedings, Presentation Skills, Ability to motivate and inspire others, Report writing, Basic understanding of internet security and social media investigations, Proficient with Microsoft software. Languages: Required: English Desirable: Spanish Preferred Education High School Preferred Level of Work Experience More than 10 yearsFully Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
03/28/2024
Full time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Position Purpose The Senior Asset Protection Investigator is responsible for Asset Protection (AP) functions within a given geographic region of Company operations to ensure the safety of our associates and customers, to minimize loss and to protect the Company's assets. The Senior Asset Protection Investigator is an action-oriented leader who proactively collaborates with functions and Leadership teams to provide direction and support and resolve challenges. Design and administer pro-active loss prevention and asset recovery programs throughout the USA, including programs involving the protection of CHEP proprietary information and intellectual property assets. Must be able to travel within assigned territory (Los Angeles/North County CA) that can include multiple cities/states. Major/Key Accountabilities: Assist the Regional Managers with implementation of programs designed to reduce and control CHEP assets. Execute undercover operations. At the direction of the regional managers, monitors fraud prevention measures and executes fraud investigations/prosecutions, both internal and external. Ability to conduct complex surveillance Operations. Gathers information and data from all forms of criminal activity to be categorized and analyzed, helping to build a database for use in future investigations. Effectively execute Drone Sorties without detection securing critical evidence. Post Incident Follow up manage & coordinate property recoveries. Execute internet security and social media investigations. Identify Criminal enterprises utilize internal and external resources to eliminate these activities. Possess expert written communication skills and strong communication skills, overall and have the ability to build and maintain a culture of trust and respect. Capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client. Work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Understand the tools and processes needed to meet larger strategic initiatives. Serves as the subject matter expert on a broad range of security standards and disciplines and drives all asset protection, loss control, and audit initiatives and strategic planning. Deploy electronic tracking equipment where authorized and within our legal rights. At the direction of manager, meet with and interview informants, collects evidence and research. Challenges/Problem Solving: Executes and evaluates asset protection related solutions through a combination of applications including data analysis, audits, training programs and investigations. Works with cross functional groups across multiple levels and departments to ensure seamless, integrated solutions. Authority/Decision Making: Collaboration Communication Flexibility & Adaptability Initiative Interpersonal ability Leadership Organization & Planning Problem solving & Judgement Key Contacts: Internal: All Leadership in U.S. Market External: External Counsel, Law Enforcement, Prosecutors, Third Party Investigators Qualifications: Minimum 5-10 years of Law Enforcement background Crime solving capabilities Recent Patrol Experience Ability to interface with customer Ability to work with a matrix environment Drone experience or qualifications (Desired, training will be provided) Minor undercover operations Military experience highly desirable with honorable discharge Background in intelligence gathering Experience: Conducting complex investigations and evidence preparation for prosecution Carrying out surveillance of illegal activities Establishing a network of informants who can be groomed to provide critical intelligence Identifying individuals involved in criminal activities Working with Law Enforcement arresting law violators engaged in illegal activities. Knowledge of risk assessment methodology Skills and Knowledge: A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes. Experienced with court proceedings, Presentation Skills, Ability to motivate and inspire others, Report writing, Basic understanding of internet security and social media investigations, Proficient with Microsoft software. Languages: Required: English Desirable: Spanish Preferred Education High School Preferred Level of Work Experience More than 10 yearsFully Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Territory North Carolina, South Carolina, and Southern Virginia Position Purpose The Senior Asset Protection Investigator is responsible for Asset Protection (AP) functions within a given geographic region of Company operations to ensure the safety of our associates and customers, to minimize loss and to protect the Company's assets. The Senior Asset Protection Investigator is an action-oriented leader who proactively collaborates with functions and Leadership teams to provide direction and support and resolve challenges. Design and administer pro-active loss prevention and asset recovery programs throughout the USA, including programs involving the protection of CHEP proprietary information and intellectual property assets. Scope Annual Revenue Budget: N/A Number of Countries: 1 Number of Locations: Assigned territory Measures Number of investigations Number of pallets recovered because of their investigations or influence Cost avoidance Major/Key Accountabilities Assist the Regional Managers with implementation of programs designed to reduce and control CHEP assets. Execute undercover operations. At the direction of the regional managers, monitors fraud prevention measures and executes fraud investigations/prosecutions, both internal and external. Ability to conduct complex surveillance Operations. Gathers information and data from all forms of criminal activity to be categorized and analyzed, helping to build a database for use in future investigations. Effectively execute Drone Sorties without detection securing critical evidence. Post Incident Follow up manage & coordinate property recoveries. Execute internet security and social media investigations. Identify Criminal enterprises utilize internal and external resources to eliminate these activities. Possess expert written communication skills and strong communication skills, overall and have the ability to build and maintain a culture of trust and respect. Capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client. Work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Understand the tools and processes needed to meet larger strategic initiatives. Serves as the subject matter expert on a broad range of security standards and disciplines and drives all asset protection, loss control, and audit initiatives and strategic planning. Deploy electronic tracking equipment where authorized and within our legal rights. At the direction of manager, meet with and interviews informants, collects evidence and research. Challenges/Problem Solving Executes and evaluates asset protection related solutions through a combination of applications including data analysis, audits, training programs and investigations Works with cross functional groups across multiple levels and departments to ensure seamless, integrated solutions. Authority/ Decision Making Collaboration Communication Flexibility & Adaptability Initiative Interpersonal ability Leadership Organization & Planning Problem solving & Judgement Key contacts Internal : All Leadership in US Market External: External Counsel, Law Enforcement, Prosecutors, Third Party Investigators Qualifications Essential: Crime solving capabilities Background in intelligence gathering Recent Patrol Experience Ability to interface with customer Ability to work within a matrix environment Minimum of 7-10 years Law Enforcement Drone Experience or qualifications Minor undercover operations Desirable: Military experience highly desirable with honorable discharge Background in intelligence gathering CHEP knowledge/experience Experience Conducting complex investigations and evidence preparation for prosecution Carrying out surveillance of illegal activities Establishing a network of informants who can be groomed to provide critical intelligence Identifying individuals involved in criminal activities Working with Law Enforcement arresting law violators engaged in illegal activities. Knowledge of a risk assessment methodology Skills and Knowledge A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes Experienced with court proceedings, presentation skills, ability to motivating and inspire others Report writing Basic understanding of internet security and social media investigations Proficient with Microsoft software Languages Essential: English Desirable: Spanish Preferred Education Certificate - Pre-Law Preferred Level of Work Experience 7 - 10 yearsFully Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
03/27/2024
Full time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description Territory North Carolina, South Carolina, and Southern Virginia Position Purpose The Senior Asset Protection Investigator is responsible for Asset Protection (AP) functions within a given geographic region of Company operations to ensure the safety of our associates and customers, to minimize loss and to protect the Company's assets. The Senior Asset Protection Investigator is an action-oriented leader who proactively collaborates with functions and Leadership teams to provide direction and support and resolve challenges. Design and administer pro-active loss prevention and asset recovery programs throughout the USA, including programs involving the protection of CHEP proprietary information and intellectual property assets. Scope Annual Revenue Budget: N/A Number of Countries: 1 Number of Locations: Assigned territory Measures Number of investigations Number of pallets recovered because of their investigations or influence Cost avoidance Major/Key Accountabilities Assist the Regional Managers with implementation of programs designed to reduce and control CHEP assets. Execute undercover operations. At the direction of the regional managers, monitors fraud prevention measures and executes fraud investigations/prosecutions, both internal and external. Ability to conduct complex surveillance Operations. Gathers information and data from all forms of criminal activity to be categorized and analyzed, helping to build a database for use in future investigations. Effectively execute Drone Sorties without detection securing critical evidence. Post Incident Follow up manage & coordinate property recoveries. Execute internet security and social media investigations. Identify Criminal enterprises utilize internal and external resources to eliminate these activities. Possess expert written communication skills and strong communication skills, overall and have the ability to build and maintain a culture of trust and respect. Capable of embracing the ideas of others (even if they conflict with your own) for the sake of the Company and client. Work with a minimum amount of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. Understand the tools and processes needed to meet larger strategic initiatives. Serves as the subject matter expert on a broad range of security standards and disciplines and drives all asset protection, loss control, and audit initiatives and strategic planning. Deploy electronic tracking equipment where authorized and within our legal rights. At the direction of manager, meet with and interviews informants, collects evidence and research. Challenges/Problem Solving Executes and evaluates asset protection related solutions through a combination of applications including data analysis, audits, training programs and investigations Works with cross functional groups across multiple levels and departments to ensure seamless, integrated solutions. Authority/ Decision Making Collaboration Communication Flexibility & Adaptability Initiative Interpersonal ability Leadership Organization & Planning Problem solving & Judgement Key contacts Internal : All Leadership in US Market External: External Counsel, Law Enforcement, Prosecutors, Third Party Investigators Qualifications Essential: Crime solving capabilities Background in intelligence gathering Recent Patrol Experience Ability to interface with customer Ability to work within a matrix environment Minimum of 7-10 years Law Enforcement Drone Experience or qualifications Minor undercover operations Desirable: Military experience highly desirable with honorable discharge Background in intelligence gathering CHEP knowledge/experience Experience Conducting complex investigations and evidence preparation for prosecution Carrying out surveillance of illegal activities Establishing a network of informants who can be groomed to provide critical intelligence Identifying individuals involved in criminal activities Working with Law Enforcement arresting law violators engaged in illegal activities. Knowledge of a risk assessment methodology Skills and Knowledge A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes Experienced with court proceedings, presentation skills, ability to motivating and inspire others Report writing Basic understanding of internet security and social media investigations Proficient with Microsoft software Languages Essential: English Desirable: Spanish Preferred Education Certificate - Pre-Law Preferred Level of Work Experience 7 - 10 yearsFully Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
The Opportunity: As the Substation Engineering Manager, you will have the opportunity to: Lead a multi-discipline team of engineers and technicians to produce deliverables on diverse and challenging substation projects. Manage project execution of engineering design, material, equipment, and construction specification development for various substation projects. The assignments are varied and will include engineering, construction support, and Engineer Procure & Construct (EPC) projects. Manage budgeting, scheduling, and correspondence with Clients and project management in support of a project. Support business development, client interactions, project execution and proposals. Key Responsibilities: Project Execution: Develops and Manages budget, schedule, and quality requirements across multiple disciplines for assigned projects. Reviews lower level engineering work or assignments. Responsible for coordinating multiple discipline activity and serving as the responsible charge for assigned projects. Responsible for assisting with identification of key client interests and drivers on projects. Communicates client interests and drivers to project team members and develops approaches to accommodate these concerns in the performance of the work. Provides support to business development or pursuit activities. The position will entail occasional travel to support field assignments, and meetings with clients and other organizations. Actively manages project changes directly with the Client in coordination with the Project Manager. Consistently and independently applies knowledge and complies with company's quality program relative to assigned tasks Provides guidance and direction to assigned direct reports Assists with the performance management process and mentoring Management Responsibilities: Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates. Preferred Qualifications: Good communication skills and interest in engaging with Clients to grow relationships. Intermediate knowledge of project development/siting/studies/permitting, feasibility studies, conceptual design, Front End Engineering Design (FEED), energy production estimate Intermediate knowledge of Power Purchase Agreement content and the impacts on project siting, permitting, design, schedule, cost, commissioning, and O&M Advanced knowledge of engineering design principles and applicable design guides and standards Intermediate knowledge of civil/structural and electrical/controls Advanced ability to interpret engineering deliverable content as assigned. Working knowledge of procurement & contract administration Working knowledge of the proposal process P.E License highly preferred Working knowledge of testing and commissioning plans and procedures Seven years of experience in design of substation facilities with strong understanding of layout optimization and technical knowledge of major equipment associated with substation facilities Minimum Qualifications: Requires a bachelor's degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing. Minimum of 11 years related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications: Most positions depending on the nature of work performed as defined by the division will typically require incumbents to have professional registration or licensure in their designated home office country, or be in active pursuit of such registration. Additional professional registration or licensure may be needed when practicing or on assignment in a different country. Exceptions may be approved by division management on a case by case basis. This role the team has open specifically for a more Sr. Engineering Manager as the level 6. Engineering Manager 6 - (this is a Sr. Engineering Manager) Minimum 11+ years of experience - This professional has been in a Manager level role for a while and performing the duties listed above. Pay $150-190K (could be higher depending on their work location if they are in a location where we have a higher uplift) - 160 vacation - 0-12% Annual Incentive Performance Bonus (average is 4%)
03/27/2024
Full time
The Opportunity: As the Substation Engineering Manager, you will have the opportunity to: Lead a multi-discipline team of engineers and technicians to produce deliverables on diverse and challenging substation projects. Manage project execution of engineering design, material, equipment, and construction specification development for various substation projects. The assignments are varied and will include engineering, construction support, and Engineer Procure & Construct (EPC) projects. Manage budgeting, scheduling, and correspondence with Clients and project management in support of a project. Support business development, client interactions, project execution and proposals. Key Responsibilities: Project Execution: Develops and Manages budget, schedule, and quality requirements across multiple disciplines for assigned projects. Reviews lower level engineering work or assignments. Responsible for coordinating multiple discipline activity and serving as the responsible charge for assigned projects. Responsible for assisting with identification of key client interests and drivers on projects. Communicates client interests and drivers to project team members and develops approaches to accommodate these concerns in the performance of the work. Provides support to business development or pursuit activities. The position will entail occasional travel to support field assignments, and meetings with clients and other organizations. Actively manages project changes directly with the Client in coordination with the Project Manager. Consistently and independently applies knowledge and complies with company's quality program relative to assigned tasks Provides guidance and direction to assigned direct reports Assists with the performance management process and mentoring Management Responsibilities: Supervises work of others. Responsible for hiring, discipline, and pay administration of their subordinates. Preferred Qualifications: Good communication skills and interest in engaging with Clients to grow relationships. Intermediate knowledge of project development/siting/studies/permitting, feasibility studies, conceptual design, Front End Engineering Design (FEED), energy production estimate Intermediate knowledge of Power Purchase Agreement content and the impacts on project siting, permitting, design, schedule, cost, commissioning, and O&M Advanced knowledge of engineering design principles and applicable design guides and standards Intermediate knowledge of civil/structural and electrical/controls Advanced ability to interpret engineering deliverable content as assigned. Working knowledge of procurement & contract administration Working knowledge of the proposal process P.E License highly preferred Working knowledge of testing and commissioning plans and procedures Seven years of experience in design of substation facilities with strong understanding of layout optimization and technical knowledge of major equipment associated with substation facilities Minimum Qualifications: Requires a bachelor's degree in engineering from either a recognized accredited program in their home country or the country in which the professional is practicing. Minimum of 11 years related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. Certifications: Most positions depending on the nature of work performed as defined by the division will typically require incumbents to have professional registration or licensure in their designated home office country, or be in active pursuit of such registration. Additional professional registration or licensure may be needed when practicing or on assignment in a different country. Exceptions may be approved by division management on a case by case basis. This role the team has open specifically for a more Sr. Engineering Manager as the level 6. Engineering Manager 6 - (this is a Sr. Engineering Manager) Minimum 11+ years of experience - This professional has been in a Manager level role for a while and performing the duties listed above. Pay $150-190K (could be higher depending on their work location if they are in a location where we have a higher uplift) - 160 vacation - 0-12% Annual Incentive Performance Bonus (average is 4%)
Description The Army IT Sr Business Development Manager is expected to thrive in an environment where you are responsible for developing new business strategies and the management and execution of the BD lifecycle process across multiple simultaneous pursuits. You will identify gaps and emerging requirements, perform market and economic analysis, and conduct business intelligence to help customers/stakeholders understand their pain points and identify future opportunities. You will contribute to the overall Army BD strategy as well as internal and external partnerships, campaigns, and associated marketing with the Operation. As the Sr Business Development Manager you will partner with internal product/capture/proposal teams, and enterprise solution architects in achievement of the Operations short and long-term business development goals. You will maintain a robust pipeline of opportunities and execute cost-effective win strategies to achieve annual financial objectives. Essentially, you will drive Leidos' expertise and capabilities into new customers. ensure transformation initiatives are driven by Army business needs, priorities, and vision. Primary Responsibilities Coordinates and leads meetings with customers, competitors, clients, and teammates to develop market insight on requirements acquisition strategy and timing, and contract vehicle options Partners with the Army Growth Lead and Division VP to support overall strategic planning and linking pursuits/capture activities which support the business development metrics for awards, submits, and pipeline growth Identifies, develops, and implements near-term and long-term business strategies that provide the business an opportunity to grow revenue Continuously monitors the market to keep track of competitor developments and their impact on market share Participates in business planning activities, to include pipeline reviews, opportunity strategy sessions, and proposal reviews Develop and monitor the Army pipeline and recommend BD priorities Contributes to the Division's priorities and annual operating plan targets for qualified pipeline growth, win rates, submits, and awards Develops and supports strategic partnerships with industry leaders, driving innovation and new business opportunities May have other business development activities, such as investigating and evaluating potential mergers, acquisitions, divestitures, geographic expansion, licensing, partnerships, joint ventures, new business/market opportunities and sustainability to determine if such activities are in line with the division's overall strategy and vision Basic Qualifications Bachelor's Degree and at least 15+ years of related experience or Master's degree with 13+ years of relevant experience 10+ Years' experience in Enterprise Networks, Information Technology and/or Digital Transformation. Prefer direct Enterprise IT and Network experience with the US Army and Combatant Commands Proven track record of successful capture pipeline management across multiple Army customers at a variety of acquisition sizes Experience working directly with the US Army and/or Combatant Commands Demonstrated access to key Army and/or Combatant Command customers and industry partners Experience with DoD budget, investments, and acquisition processes Must be a US Citizen. Pay Range: Pay Range $144,300.00 - $260,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/27/2024
Full time
Description The Army IT Sr Business Development Manager is expected to thrive in an environment where you are responsible for developing new business strategies and the management and execution of the BD lifecycle process across multiple simultaneous pursuits. You will identify gaps and emerging requirements, perform market and economic analysis, and conduct business intelligence to help customers/stakeholders understand their pain points and identify future opportunities. You will contribute to the overall Army BD strategy as well as internal and external partnerships, campaigns, and associated marketing with the Operation. As the Sr Business Development Manager you will partner with internal product/capture/proposal teams, and enterprise solution architects in achievement of the Operations short and long-term business development goals. You will maintain a robust pipeline of opportunities and execute cost-effective win strategies to achieve annual financial objectives. Essentially, you will drive Leidos' expertise and capabilities into new customers. ensure transformation initiatives are driven by Army business needs, priorities, and vision. Primary Responsibilities Coordinates and leads meetings with customers, competitors, clients, and teammates to develop market insight on requirements acquisition strategy and timing, and contract vehicle options Partners with the Army Growth Lead and Division VP to support overall strategic planning and linking pursuits/capture activities which support the business development metrics for awards, submits, and pipeline growth Identifies, develops, and implements near-term and long-term business strategies that provide the business an opportunity to grow revenue Continuously monitors the market to keep track of competitor developments and their impact on market share Participates in business planning activities, to include pipeline reviews, opportunity strategy sessions, and proposal reviews Develop and monitor the Army pipeline and recommend BD priorities Contributes to the Division's priorities and annual operating plan targets for qualified pipeline growth, win rates, submits, and awards Develops and supports strategic partnerships with industry leaders, driving innovation and new business opportunities May have other business development activities, such as investigating and evaluating potential mergers, acquisitions, divestitures, geographic expansion, licensing, partnerships, joint ventures, new business/market opportunities and sustainability to determine if such activities are in line with the division's overall strategy and vision Basic Qualifications Bachelor's Degree and at least 15+ years of related experience or Master's degree with 13+ years of relevant experience 10+ Years' experience in Enterprise Networks, Information Technology and/or Digital Transformation. Prefer direct Enterprise IT and Network experience with the US Army and Combatant Commands Proven track record of successful capture pipeline management across multiple Army customers at a variety of acquisition sizes Experience working directly with the US Army and/or Combatant Commands Demonstrated access to key Army and/or Combatant Command customers and industry partners Experience with DoD budget, investments, and acquisition processes Must be a US Citizen. Pay Range: Pay Range $144,300.00 - $260,850.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
The Civil Engineer is responsible for working in a team environment in the preparation of site civil engineering construction documents. Tasks associated with this position include, but may not be limited to: Preparation of land development construction drawings/documents based upon client's development goals under the supervision of the assigned PM. Construction documents may include aspects of roadway design, utility design, and site design. Assist in the preparation of zoning, preliminary, and concept land development plans. Perform site grading design and drafting to ensure value engineering is achieved through earthwork analysis, and site safety is accomplished through the use of appropriate design slopes and drainage considerations. Perform soil erosion & sediment control design and drafting, including stability calculations, Best Management Practices, swale design, spillway design, and determination of construction sequence. Calculates quantities to be used in construction cost estimates. Research and understand standards/codes required by the client and jurisdictions through interaction with necessary personnel (PM, PE, etc.) to accurately and efficiently develop the above noted designs. Processing design plan documents through local, state, and federal approving agencies. The Civil Engineer completes tasks as assigned by the immediate Project Manager and/or other management staff. The Civil Engineer reports directly to the Project Manager but may receive direction from the Assistant Project Manager or from other management staff. Requirements: Microstation and/or AutoCAD drafting experience Excellent verbal, written, and interpersonal communication skills Self-Motivated and detail oriented Excellent organizational skills Ability to work in a team environment Bachelor's Degree in Civil Engineering required 5-10 years' experience in civil/site land planning and engineering Experience in Maryland and/or Southern Maryland preferred but not required This position is not remote or hybrid. PI7a77d16a171f-1858
03/23/2024
Full time
The Civil Engineer is responsible for working in a team environment in the preparation of site civil engineering construction documents. Tasks associated with this position include, but may not be limited to: Preparation of land development construction drawings/documents based upon client's development goals under the supervision of the assigned PM. Construction documents may include aspects of roadway design, utility design, and site design. Assist in the preparation of zoning, preliminary, and concept land development plans. Perform site grading design and drafting to ensure value engineering is achieved through earthwork analysis, and site safety is accomplished through the use of appropriate design slopes and drainage considerations. Perform soil erosion & sediment control design and drafting, including stability calculations, Best Management Practices, swale design, spillway design, and determination of construction sequence. Calculates quantities to be used in construction cost estimates. Research and understand standards/codes required by the client and jurisdictions through interaction with necessary personnel (PM, PE, etc.) to accurately and efficiently develop the above noted designs. Processing design plan documents through local, state, and federal approving agencies. The Civil Engineer completes tasks as assigned by the immediate Project Manager and/or other management staff. The Civil Engineer reports directly to the Project Manager but may receive direction from the Assistant Project Manager or from other management staff. Requirements: Microstation and/or AutoCAD drafting experience Excellent verbal, written, and interpersonal communication skills Self-Motivated and detail oriented Excellent organizational skills Ability to work in a team environment Bachelor's Degree in Civil Engineering required 5-10 years' experience in civil/site land planning and engineering Experience in Maryland and/or Southern Maryland preferred but not required This position is not remote or hybrid. PI7a77d16a171f-1858
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
03/22/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
03/22/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
03/22/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
03/22/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. Team Overview You may be surprised that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. What you'll do : The Data Governance Solutions team of Edward Jones is looking for an engineering leader who plans, directs, and leads a team of associates and contractors to lead our Data Catalog team. The lead is accountable for the operation, regulatory compliance, support, development, security, quality, disaster recovery, and implementation of technologies. Our signature products are Collibra Data Catalog and ASG Rocket. The Collibra Data Catalog is the enterprise view of metadata and data lineage. The Data Governance team is continuously implementing components for harvesting metadata and lineage. Align team activities, strategies, responsibilities, and objectives with the firm's strategic direction. Provide leadership, development, and mentoring to associates through examples and timely feedback. Coach team members to minimize key-person dependencies and knowledge silos. Ensure the execution and quality of enhancements, support, and projects. Establish and maintain effective communications and relationships across teams, departments, divisions, and vendors. Develop successors for key positions in the teams. Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables. Develop and execute ongoing improvements for processes related to the team (e.g. incident management escalations). Deep understanding of the team's systems, processes, priorities, standards, and technologies while representing these aspects to all levels of Technology leadership What You'll Need Bachelor's degree required or related work experience. 7+ years of experience directly related to Information Systems technology. 3+ years in a leadership role (mentoring associates and leaders, leading engineers, analysts, project leaders, etc.) Advanced working knowledge of data security, metadata capture/curation/publication, and data classification methodologies. Collibra Data Integration Catalog experience is mandatory. Experience with all aspects of SDLC, QE, and Agile Required experience implementing and maintaining metadata management solutions for structured and unstructured data. Preferred Skills Preferred experience with DevOps and CI/CD processes to support a rapid development lifecycle for Data and Analytics efforts for cloud and prem solutions. Familiar with SRE processes is a plus. Practical understanding of agile product development principles and values Financial Services or other regulated environment experience and/or industry license(s) is preferred. " Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. " At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
Job Description Maintains quality output of all programs to ensure customer retention, customer satisfaction and loyalty. Works directly with the Quality Assurance Manager, Account Teams, and Internal Support Teams on the implementation of the Epsilon product line. Essential Duties & Responsibilities Communicates daily with manager to ensure most current product knowledge. Acts as a liaison between Program Management/Client Reviews program specification prior to mailing. Proactive in researching any potential issues using current program system Researches daily concerns or issues - with a resolution in a timely manner. Maintains an inventory of program samples to be supplied to the Service Team Responsible for knowing program participation numbers. Performs other related duties as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values. Prior knowledge of printing process. Essential Job Skills: High School Diploma, required Prefer 1-2 years of related experience Conscientious and detail oriented, eye for detail Strong analytical skills Proactive Have the ability to multi-task Intermediate level computer competency Flexibility to work when needed under deadlines Strong Communication Skills Inspecting output samples, comparing to standards, measuring dimension and specs Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF219727F
03/17/2024
Full time
Job Description Maintains quality output of all programs to ensure customer retention, customer satisfaction and loyalty. Works directly with the Quality Assurance Manager, Account Teams, and Internal Support Teams on the implementation of the Epsilon product line. Essential Duties & Responsibilities Communicates daily with manager to ensure most current product knowledge. Acts as a liaison between Program Management/Client Reviews program specification prior to mailing. Proactive in researching any potential issues using current program system Researches daily concerns or issues - with a resolution in a timely manner. Maintains an inventory of program samples to be supplied to the Service Team Responsible for knowing program participation numbers. Performs other related duties as needed to support corporate objectives. Acts in the best interest of the company by applying stated corporate values. Prior knowledge of printing process. Essential Job Skills: High School Diploma, required Prefer 1-2 years of related experience Conscientious and detail oriented, eye for detail Strong analytical skills Proactive Have the ability to multi-task Intermediate level computer competency Flexibility to work when needed under deadlines Strong Communication Skills Inspecting output samples, comparing to standards, measuring dimension and specs Additional Information About Epsilon Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: Our Culture : Life at Epsilon : DE&I : CSR : Great People Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. REF219727F