WHAT YOU'LL DO As BCG's public sector practice grows in today's dynamic and rapidly changing environment, we are continuing to build our team of business development professionals. As a senior proposal manager at BCG, you will work with senior leadership to drive our end-to-end proposal process and work as an integral part of our fast-moving U.S. State and Local (S&L) business development team. You will play a pivotal role in driving our proposal process for the S&L practice, serving as the expert to BCG's leadership on proposal development for S&L clients. Job Responsibilities Manage the end-to-end proposal development process for concurrent high-priority responses, Coordinate, communicate, and collaborate with internal departments (BCG consultants, Legal, Finance/Pricing, subject matter experts (SMEs Prepare and communicate proposal schedules, requirements checklists, and volume outlines Schedule and lead proposal milestone meetings such as the kickoff, color team reviews, debriefs, and strategy / solution sessions Provide just-in-time training and consistent guidance to colleagues new to S&L proposals Coordinate external vendors for additional support as needed In conjunction with the writing team and SMEs, actively assist in the development of best-in-class proposal responses which may require speed, flexibility, and creativity Own compliance review process across U.S. S&L proposal submissions, ensuring that all submitted proposals are compliant and compelling Develop templates, writing guides, and outlines that align with requirements Facilitate the development of customer-centric win themes and discriminators Coordinate impactful graphic development Assemble and review proposal drafts, edit material, and ensure final formatting and layout of proposals; prepare final content as editor to ensure clarity, consistent voice, inclusion of win themes, and compliance with instructions and evaluation factors Coordinate final assembly and submittal of electronic (or paper-copy) proposals Participate in calls on win strategy, teaming, and solution development, as needed Maintain bid and proposal library on SharePoint with case vignettes, teaming partners, past-performance surveys, bid questions, and other content from past proposals Assess, on an ongoing basis, the effectiveness of responses including the tracking of win / loss database and client feedback for continuous improvement Engage in learning and professional development to stay at the forefront of proposal management and become familiar with new tools and techniques for S&L BD Other proposal and administrative duties as assigned YOU'RE GOOD AT Managing up to senior leadership and managing multi-level teams of writers and SMEs working against government deadlines to meet complex requirements Demonstrating an ability to juggle multiple competing demands in a high-pressure, dynamic environment Working with and coaching teams of varying levels of experience and a wide range of expertise on diverse topics from education to infrastructure to operations and more Innovating and finding resourceful solutions - you overcome barriers and find a way to make things work Working with subject matter experts and business leaders to refine non-technical sections of proposal content, including resumes and past performance Shepherding proposals from initial concept and bid decision to consistent production of compliant and compelling proposals through iterative writing and reviews Handling multiple tasks and meeting deadlines in a fast-paced, dynamic environment Working under deadline, working well under pressure, and working extended hours as required Implementing proposal management best practices and educating teams on them; yet being open to adjusting ways of working where it will benefit the team you are supporting Working with geographically dispersed teams YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree and 7 - 10 years of relevant work experience and success managing a wide range of U.S. S&L proposals Familiarity with U.S. S&L procurement practices, including understanding of S&L and industry proposal best practices such as Shipley, APMP, or similar Demonstrated ability to effectively team with consulting teams to help drive long-term success of the S&L team Strong communication skills and the ability to influence at all levels of the organization Experience with all Microsoft Office products with strong proficiency in Word, PowerPoint, and SharePoint, including advanced MS Word Desktop Publishing capabilities Excellent writing skills; experience reviewing, writing, and editing proposal content Demonstrated ownership and resourcefulness in dealing with complex and ambiguous situations Strong attention to detail while maintaining focus on the big picture Demonstrated ability to manage a proposal content library U.S. citizenship and the ability to obtain and maintain a U.S. federal government security clearance Experience at a large professional services firm Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. ADDITIONAL INFORMATION This role currently requires 3 days a week in office presence. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.
03/29/2024
Full time
WHAT YOU'LL DO As BCG's public sector practice grows in today's dynamic and rapidly changing environment, we are continuing to build our team of business development professionals. As a senior proposal manager at BCG, you will work with senior leadership to drive our end-to-end proposal process and work as an integral part of our fast-moving U.S. State and Local (S&L) business development team. You will play a pivotal role in driving our proposal process for the S&L practice, serving as the expert to BCG's leadership on proposal development for S&L clients. Job Responsibilities Manage the end-to-end proposal development process for concurrent high-priority responses, Coordinate, communicate, and collaborate with internal departments (BCG consultants, Legal, Finance/Pricing, subject matter experts (SMEs Prepare and communicate proposal schedules, requirements checklists, and volume outlines Schedule and lead proposal milestone meetings such as the kickoff, color team reviews, debriefs, and strategy / solution sessions Provide just-in-time training and consistent guidance to colleagues new to S&L proposals Coordinate external vendors for additional support as needed In conjunction with the writing team and SMEs, actively assist in the development of best-in-class proposal responses which may require speed, flexibility, and creativity Own compliance review process across U.S. S&L proposal submissions, ensuring that all submitted proposals are compliant and compelling Develop templates, writing guides, and outlines that align with requirements Facilitate the development of customer-centric win themes and discriminators Coordinate impactful graphic development Assemble and review proposal drafts, edit material, and ensure final formatting and layout of proposals; prepare final content as editor to ensure clarity, consistent voice, inclusion of win themes, and compliance with instructions and evaluation factors Coordinate final assembly and submittal of electronic (or paper-copy) proposals Participate in calls on win strategy, teaming, and solution development, as needed Maintain bid and proposal library on SharePoint with case vignettes, teaming partners, past-performance surveys, bid questions, and other content from past proposals Assess, on an ongoing basis, the effectiveness of responses including the tracking of win / loss database and client feedback for continuous improvement Engage in learning and professional development to stay at the forefront of proposal management and become familiar with new tools and techniques for S&L BD Other proposal and administrative duties as assigned YOU'RE GOOD AT Managing up to senior leadership and managing multi-level teams of writers and SMEs working against government deadlines to meet complex requirements Demonstrating an ability to juggle multiple competing demands in a high-pressure, dynamic environment Working with and coaching teams of varying levels of experience and a wide range of expertise on diverse topics from education to infrastructure to operations and more Innovating and finding resourceful solutions - you overcome barriers and find a way to make things work Working with subject matter experts and business leaders to refine non-technical sections of proposal content, including resumes and past performance Shepherding proposals from initial concept and bid decision to consistent production of compliant and compelling proposals through iterative writing and reviews Handling multiple tasks and meeting deadlines in a fast-paced, dynamic environment Working under deadline, working well under pressure, and working extended hours as required Implementing proposal management best practices and educating teams on them; yet being open to adjusting ways of working where it will benefit the team you are supporting Working with geographically dispersed teams YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree and 7 - 10 years of relevant work experience and success managing a wide range of U.S. S&L proposals Familiarity with U.S. S&L procurement practices, including understanding of S&L and industry proposal best practices such as Shipley, APMP, or similar Demonstrated ability to effectively team with consulting teams to help drive long-term success of the S&L team Strong communication skills and the ability to influence at all levels of the organization Experience with all Microsoft Office products with strong proficiency in Word, PowerPoint, and SharePoint, including advanced MS Word Desktop Publishing capabilities Excellent writing skills; experience reviewing, writing, and editing proposal content Demonstrated ownership and resourcefulness in dealing with complex and ambiguous situations Strong attention to detail while maintaining focus on the big picture Demonstrated ability to manage a proposal content library U.S. citizenship and the ability to obtain and maintain a U.S. federal government security clearance Experience at a large professional services firm Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs. ADDITIONAL INFORMATION This role currently requires 3 days a week in office presence. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary As the Sales Support Coordinator, you will play a vital role in supporting the Regional Director with administrative and analytical support to the Commercial Sales Department, including but not limited to, coordinating, and compiling information for daily, weekly, and monthly sales reports, and providing analytical feedback to Management team. This role is an administrative role and is not eligible for commission. Responsibilities The sales coordinator assists a sales team of approximately 30 to 50 AEs and reports to the Regional Sales Director (RD). Answers RD's telephone calls; handles complex inquiries, takes messages, and transfers calls to the appropriate party. Maintains RD's calendar. Assists, receives, and directs visitors; sorts and distributes mail. Maintains departmental files and keeps records. Responsible for scheduling meetings at request by RD, video conference, or in person meeting. Responsible for maintaining payroll calendar for the Director organization and all other responsibilities associated under attendance record keeping, if designated by RD. Keep inventory records of all company equipment provided to employees, such as, but not limited to: laptop, desktop, iPad, iPhone, and accessories for such devices. Responsible for starting and following through on the New Hire onboarding process for AE new hires. Responsible for ordering office supplies, placing business card orders for the AEs, FedEx requests and ordering of sales literature. Responsible for providing reports in key data bases such as, but not limited to, Billing system, WorkFront, Remedy and Payroll. Responsible for updating quota sheets, submitting monthly goals to Commissions department, updating department phone list and Organization chart, and assisting AEs during the commission adjustment period. Maintains processes and procedures for Commercial Sales: adhering to the Sales Process and Business rules. Gathers and provides any feedback provided by AEs from field reconnaissance on customer gating factors and current competitive practices to the RD. Participates in special projects and performs other duties as assigned by RD and/or Leadership. Qualifications Three (3) plus years of administrative experience Excellent knowledge of Microsoft applications such as Excel including database and spreadsheet experience. Strong Word and PowerPoint preferred. Proficient knowledge, with proven experience, of Billing system, (preferred). Strong oral and written communication skills, ability to interact with all levels of management. Well organized and detail oriented Ability to work in a fast-paced environment. Ability to maintain highest degree of confidentiality and diplomacy. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $29,895.00 - $49,113.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
03/29/2024
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary As the Sales Support Coordinator, you will play a vital role in supporting the Regional Director with administrative and analytical support to the Commercial Sales Department, including but not limited to, coordinating, and compiling information for daily, weekly, and monthly sales reports, and providing analytical feedback to Management team. This role is an administrative role and is not eligible for commission. Responsibilities The sales coordinator assists a sales team of approximately 30 to 50 AEs and reports to the Regional Sales Director (RD). Answers RD's telephone calls; handles complex inquiries, takes messages, and transfers calls to the appropriate party. Maintains RD's calendar. Assists, receives, and directs visitors; sorts and distributes mail. Maintains departmental files and keeps records. Responsible for scheduling meetings at request by RD, video conference, or in person meeting. Responsible for maintaining payroll calendar for the Director organization and all other responsibilities associated under attendance record keeping, if designated by RD. Keep inventory records of all company equipment provided to employees, such as, but not limited to: laptop, desktop, iPad, iPhone, and accessories for such devices. Responsible for starting and following through on the New Hire onboarding process for AE new hires. Responsible for ordering office supplies, placing business card orders for the AEs, FedEx requests and ordering of sales literature. Responsible for providing reports in key data bases such as, but not limited to, Billing system, WorkFront, Remedy and Payroll. Responsible for updating quota sheets, submitting monthly goals to Commissions department, updating department phone list and Organization chart, and assisting AEs during the commission adjustment period. Maintains processes and procedures for Commercial Sales: adhering to the Sales Process and Business rules. Gathers and provides any feedback provided by AEs from field reconnaissance on customer gating factors and current competitive practices to the RD. Participates in special projects and performs other duties as assigned by RD and/or Leadership. Qualifications Three (3) plus years of administrative experience Excellent knowledge of Microsoft applications such as Excel including database and spreadsheet experience. Strong Word and PowerPoint preferred. Proficient knowledge, with proven experience, of Billing system, (preferred). Strong oral and written communication skills, ability to interact with all levels of management. Well organized and detail oriented Ability to work in a fast-paced environment. Ability to maintain highest degree of confidentiality and diplomacy. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $29,895.00 - $49,113.00 / year. The rate/Range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Summary of the Position: The Specialized Adventure Coach is accountable for owning adventure programming for Headlands within one or more of our specialized modalities (culinary, wellness, PNW ecosystem expertise). This includes ensuring that adventure programming is robust, expresses the heart of our brand, and supports our revenue and booking goals. For all programs, the Adventure Coach works with lodge leaders to ensure operational success and works with Marketing to ensure the programming aligns with Marketing strategy and cadence and ensure the experience we promote is indicative the experience we offer. Key Accountabilities: Collaborate with other Adventure Coaches, the Adventure Coordinator and the department Manager to create new, seasonal guest activities and experiences. Use the brand as lens to determine which activities are right for Headlands. Own the Research & Development process for the programming within your specialization. Aim to express the heart of our brand through specialized programming. Bring in key stakeholders (Marketing and Lodge Leaders) often. Own specialized programming calendars. Work with marketing and lodge leaders on appropriate event cadence. Develop specialized programming for our target consumer that drives bookings and maximizes rates. Track and analyze participation in the programming within your specialization. Share your findings with Marketing and Lodge Leaders and leverage the information to plan adventures most tailored to the Headlands guest. Lead specialized activities - planning, ensuring appropriate marketing, and performing each to achieve the desired guest experience. Be a local expert. Know the activities, unique history, flora and fauna of the Pacific City and North Coast area. Share with guests your love and knowledge of: area history, geology, geography, plant and animal life, and more. Build relationships with guests. Introduce yourself upon arrival and let them know they can count on you to deliver an experience right for them. Engage guests in the brand. Share your stoke of our coastal home and let guests know of the beauty and natural wonder around every corner and how and where to find it. Share with guests what Headlands is all about and why we do what we do. Actively communicate with guests before and during their arrival to share opportunities for private, complimentary group and self-guided activities. Proactively determine the needs of each guest. Offer suggestions that fit their fitness level, time restraints, interests. Share insider tips. Provide assistance, when needed, to the Adventure Coordinator to book activities for guests using the designated processes and SOPs. Work as a team. Recognize when a team member may need support and lend a hand, welcome desk, housekeeping, Maintenance, Meridian. Support Adventure Coaches and lead general adventures when needed. Support the lodge daily operations when needed; answer calls, make reservations, deliver amenities, respond to guest requests, stock pantries, prepare for arriving guests, other tasks as needed. Preferred Skills and Experience: 1-2 years' experience leading private group tours/activities, preferably outdoors Knowledge and/or expertise in the area history, geology, geography, plant, and animal life Be flexible with work schedules, job duties and job locations. Be comfortable speaking in front of groups. Ability to focus attention on guest needs, always remaining calm & courteous, & ability to connect with them. Ability to work well under pressure in a fast-paced environment, and work cohesively as part of a team Please read our FOC Core Values - Our Core Values are an important part of our culture and as a company, we lean on these core values to keep us always striving to do better for our community, company, and team members. As you join our team, we ask that you exemplify these core values in your work. CORE VALUES Entrepreneurial Spirit. Is a mindset. It's an attitude and approach to thinking that actively seeks out opportunity rather than waiting to adapt to change. We are passionate about making things better today than they were yesterday. Generosity. Be a giver not a taker. It is a readiness to give more of ourselves than is expected. Be generous of spirit-assume good intent in all interactions. Humility. It's about all of us guests, customers, employees, shareholders, and communities. Our motivation is creating the best outcome and not letting our individual egos get in the way. We do what is required on any given day and no job is beneath us. Agility. Able to quickly analyze and take action. Nimble and able to continuously adapt to changing circumstances while always keeping the end goal in mind. Empathy. Understand the feelings and experiences of others so that you can share their point of view. Look at situations through the eyes of others to understand their challenges and roadblocks. This creates win-win opportunities for our guests, teams, and communities. Optimism. You can if you think you can. Hopefulness and confidence about the future especially when faced with challenges. It is a way of life and thinking that accentuates the positives. Finding the magic and believing that amazing is possible. Tenacity. Persistence and determination. Always finding a way to do what you said you were going to do. Blowing through the roadblocks and never giving up. Total success through uncompromising excellence-no excuses. Compensation details: 20-24 Yearly Salary PI1cb77a4b1-
03/26/2024
Full time
Summary of the Position: The Specialized Adventure Coach is accountable for owning adventure programming for Headlands within one or more of our specialized modalities (culinary, wellness, PNW ecosystem expertise). This includes ensuring that adventure programming is robust, expresses the heart of our brand, and supports our revenue and booking goals. For all programs, the Adventure Coach works with lodge leaders to ensure operational success and works with Marketing to ensure the programming aligns with Marketing strategy and cadence and ensure the experience we promote is indicative the experience we offer. Key Accountabilities: Collaborate with other Adventure Coaches, the Adventure Coordinator and the department Manager to create new, seasonal guest activities and experiences. Use the brand as lens to determine which activities are right for Headlands. Own the Research & Development process for the programming within your specialization. Aim to express the heart of our brand through specialized programming. Bring in key stakeholders (Marketing and Lodge Leaders) often. Own specialized programming calendars. Work with marketing and lodge leaders on appropriate event cadence. Develop specialized programming for our target consumer that drives bookings and maximizes rates. Track and analyze participation in the programming within your specialization. Share your findings with Marketing and Lodge Leaders and leverage the information to plan adventures most tailored to the Headlands guest. Lead specialized activities - planning, ensuring appropriate marketing, and performing each to achieve the desired guest experience. Be a local expert. Know the activities, unique history, flora and fauna of the Pacific City and North Coast area. Share with guests your love and knowledge of: area history, geology, geography, plant and animal life, and more. Build relationships with guests. Introduce yourself upon arrival and let them know they can count on you to deliver an experience right for them. Engage guests in the brand. Share your stoke of our coastal home and let guests know of the beauty and natural wonder around every corner and how and where to find it. Share with guests what Headlands is all about and why we do what we do. Actively communicate with guests before and during their arrival to share opportunities for private, complimentary group and self-guided activities. Proactively determine the needs of each guest. Offer suggestions that fit their fitness level, time restraints, interests. Share insider tips. Provide assistance, when needed, to the Adventure Coordinator to book activities for guests using the designated processes and SOPs. Work as a team. Recognize when a team member may need support and lend a hand, welcome desk, housekeeping, Maintenance, Meridian. Support Adventure Coaches and lead general adventures when needed. Support the lodge daily operations when needed; answer calls, make reservations, deliver amenities, respond to guest requests, stock pantries, prepare for arriving guests, other tasks as needed. Preferred Skills and Experience: 1-2 years' experience leading private group tours/activities, preferably outdoors Knowledge and/or expertise in the area history, geology, geography, plant, and animal life Be flexible with work schedules, job duties and job locations. Be comfortable speaking in front of groups. Ability to focus attention on guest needs, always remaining calm & courteous, & ability to connect with them. Ability to work well under pressure in a fast-paced environment, and work cohesively as part of a team Please read our FOC Core Values - Our Core Values are an important part of our culture and as a company, we lean on these core values to keep us always striving to do better for our community, company, and team members. As you join our team, we ask that you exemplify these core values in your work. CORE VALUES Entrepreneurial Spirit. Is a mindset. It's an attitude and approach to thinking that actively seeks out opportunity rather than waiting to adapt to change. We are passionate about making things better today than they were yesterday. Generosity. Be a giver not a taker. It is a readiness to give more of ourselves than is expected. Be generous of spirit-assume good intent in all interactions. Humility. It's about all of us guests, customers, employees, shareholders, and communities. Our motivation is creating the best outcome and not letting our individual egos get in the way. We do what is required on any given day and no job is beneath us. Agility. Able to quickly analyze and take action. Nimble and able to continuously adapt to changing circumstances while always keeping the end goal in mind. Empathy. Understand the feelings and experiences of others so that you can share their point of view. Look at situations through the eyes of others to understand their challenges and roadblocks. This creates win-win opportunities for our guests, teams, and communities. Optimism. You can if you think you can. Hopefulness and confidence about the future especially when faced with challenges. It is a way of life and thinking that accentuates the positives. Finding the magic and believing that amazing is possible. Tenacity. Persistence and determination. Always finding a way to do what you said you were going to do. Blowing through the roadblocks and never giving up. Total success through uncompromising excellence-no excuses. Compensation details: 20-24 Yearly Salary PI1cb77a4b1-
University of Maryland Medical System
Baltimore, Maryland
Job Description General Summary Under direct supervision, performs administrative functions to support the clinical program. This includes Front Desk duties, other unique EPIC related duties, financial related duties, and operations related duties. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Front Desk RegistrationGreets clients and visitors. Follows EPIC procedures to arrive clients per program process. Informs clinical staff of client's arrival or directs client to group or class. Monitors activities in the waiting area. Check out clients as they leave. Insures that arrived clients are seen, and Front Desk process completed. Identifies those clients as "no show" when applicable. EPIC DutiesCollects accurate demographic information for complete registration. Collects accurate insurance information. Verifies insurance and eligibility information. Scans client insurance cards, driver's license and any other necessary identification. Schedule, cancels and reschedules appointments. Pre-schedules and Walk-in appointments as per program. Completes MSPQ (Medicare) Questionnaire as appropriate. Assigns a HAR as appropriate. Access Beacon Health Options for authorization information and enter authorization information into system. Responsible for maintaining Work Queues as assigned including Accounts without Charges Work Queue. Communication DutiesActs as receptionist utilizing multi-line phone system responding to internal and external phone calls. Takes complete messages and routes them in a timely manner to the appropriate person. Able to provide accurate information using excellent customer service communication skills. Uses overhead paging when appropriate and makes emergency calls/paging when needed. Timely communicates with billing team to resolve identified problems or issues. Clerical DutiesPerforms routine clerical duties such as photocopying, filing, maintaining various records and logs per Program. Receives and processes Incoming and Outgoing mail as per program. Maintains In/Out Board so that whereabouts of staff is known. Maintains a neat and orderly front desk space. Finance DutiesData entry per program for other tracking purposes and runs reports when appropriate. E. Files documents in paper files as per program. Upon discharge, prepares any old paper charts to send to Iron Mountain. Process disability requests per program including completing log and sending to HIM.
03/23/2024
Full time
Job Description General Summary Under direct supervision, performs administrative functions to support the clinical program. This includes Front Desk duties, other unique EPIC related duties, financial related duties, and operations related duties. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Front Desk RegistrationGreets clients and visitors. Follows EPIC procedures to arrive clients per program process. Informs clinical staff of client's arrival or directs client to group or class. Monitors activities in the waiting area. Check out clients as they leave. Insures that arrived clients are seen, and Front Desk process completed. Identifies those clients as "no show" when applicable. EPIC DutiesCollects accurate demographic information for complete registration. Collects accurate insurance information. Verifies insurance and eligibility information. Scans client insurance cards, driver's license and any other necessary identification. Schedule, cancels and reschedules appointments. Pre-schedules and Walk-in appointments as per program. Completes MSPQ (Medicare) Questionnaire as appropriate. Assigns a HAR as appropriate. Access Beacon Health Options for authorization information and enter authorization information into system. Responsible for maintaining Work Queues as assigned including Accounts without Charges Work Queue. Communication DutiesActs as receptionist utilizing multi-line phone system responding to internal and external phone calls. Takes complete messages and routes them in a timely manner to the appropriate person. Able to provide accurate information using excellent customer service communication skills. Uses overhead paging when appropriate and makes emergency calls/paging when needed. Timely communicates with billing team to resolve identified problems or issues. Clerical DutiesPerforms routine clerical duties such as photocopying, filing, maintaining various records and logs per Program. Receives and processes Incoming and Outgoing mail as per program. Maintains In/Out Board so that whereabouts of staff is known. Maintains a neat and orderly front desk space. Finance DutiesData entry per program for other tracking purposes and runs reports when appropriate. E. Files documents in paper files as per program. Upon discharge, prepares any old paper charts to send to Iron Mountain. Process disability requests per program including completing log and sending to HIM.
Acuity Professional Placement Solutions
Louisville, Kentucky
Location: Louisville , Kentucky Type: Direct Hire Job Treatment PlanCoordinator/ Front Desk We are seeking a qualified Treatment PlanCoordinator/ Front Desk for a full time position at our private practice in Louisville, KY! We expect the Treatment PlanCoordinator to be committed to building a practice that has excellent, ever-improving Standard of Health Care and Patient Experience. We expect that you believe in and practice the golden rule to treat others as you wish to be treated. Every individual that we encounter inside our team, practice and community will be treated with kindness, dignity, and respect. It is our goal to continually aim to better serve our team, our patients, and our community. We offer the following benefits: $16-19 an hour (based on experience) + Bonus PTO 6 paid holidays 401k with up to 3% employer match Employee referral program Employee discount program Work schedule: M-F: 40 hour work week Treatment PlanCoordinator/ Front Desk About Us: The care and comfort of our patients are our top priorities, and we strive to make every dental visit a positive and stress-free experience. In our state-of-the-art practice, we offer the most advanced technology and proven methods of care, to deliver treatment that is precise and gentle. As a trusted dentist in Louisville, we treat our patients as partners in care and are attentive to all questions and concerns that may arise throughout the course of treatment. Whether you or any member of your family are in need of a checkup and cleaning, restorative care, a cosmetic smile makeover, the replacement of missing teeth, or one of the many other dental services that we provide, you can rest assured that your oral health is in the best of hands. Responsibilities: Welcoming patients and checking them in Monitoring and setting goals for practice success Scheduling patients with our providers Answering Phones Clean office and waiting room Ask patients who have had great experiences to review us on Google or Facebook Schedule events health fair, open house, Christmas dinner, CE, Lunches, Meetings, etc. Manage and promote drawings, specials, new patient deals, etc. Delegate responsibilities Inspire an excellent, positive attitude in our practice that promotes team work Maintain a spotless, professional, welcoming office appearance Make sure that each patient has a wonderful experience Requirements: Track data and providing to regional mgmt. team. Most be proficient in Word, excel, google sheets Must be able to read and analyze insurance claims reports Must file claims billings Run meetings with support of regional director Treatment PlanCoordinator/ Front Desk If you are interested in this position apply at: Apply Now More Info The post Front Desk appeared first on Acuity Healthcare .
03/16/2024
Full time
Location: Louisville , Kentucky Type: Direct Hire Job Treatment PlanCoordinator/ Front Desk We are seeking a qualified Treatment PlanCoordinator/ Front Desk for a full time position at our private practice in Louisville, KY! We expect the Treatment PlanCoordinator to be committed to building a practice that has excellent, ever-improving Standard of Health Care and Patient Experience. We expect that you believe in and practice the golden rule to treat others as you wish to be treated. Every individual that we encounter inside our team, practice and community will be treated with kindness, dignity, and respect. It is our goal to continually aim to better serve our team, our patients, and our community. We offer the following benefits: $16-19 an hour (based on experience) + Bonus PTO 6 paid holidays 401k with up to 3% employer match Employee referral program Employee discount program Work schedule: M-F: 40 hour work week Treatment PlanCoordinator/ Front Desk About Us: The care and comfort of our patients are our top priorities, and we strive to make every dental visit a positive and stress-free experience. In our state-of-the-art practice, we offer the most advanced technology and proven methods of care, to deliver treatment that is precise and gentle. As a trusted dentist in Louisville, we treat our patients as partners in care and are attentive to all questions and concerns that may arise throughout the course of treatment. Whether you or any member of your family are in need of a checkup and cleaning, restorative care, a cosmetic smile makeover, the replacement of missing teeth, or one of the many other dental services that we provide, you can rest assured that your oral health is in the best of hands. Responsibilities: Welcoming patients and checking them in Monitoring and setting goals for practice success Scheduling patients with our providers Answering Phones Clean office and waiting room Ask patients who have had great experiences to review us on Google or Facebook Schedule events health fair, open house, Christmas dinner, CE, Lunches, Meetings, etc. Manage and promote drawings, specials, new patient deals, etc. Delegate responsibilities Inspire an excellent, positive attitude in our practice that promotes team work Maintain a spotless, professional, welcoming office appearance Make sure that each patient has a wonderful experience Requirements: Track data and providing to regional mgmt. team. Most be proficient in Word, excel, google sheets Must be able to read and analyze insurance claims reports Must file claims billings Run meetings with support of regional director Treatment PlanCoordinator/ Front Desk If you are interested in this position apply at: Apply Now More Info The post Front Desk appeared first on Acuity Healthcare .
This person is expected to acknowledge and uphold the City Mission's Statement of Faith. The FLC Child Enrichment Coordinator is a liaison between the children and mothers to promote appropriate goal setting, promote collaboration and communication. This person serves as an advocate for the children to ensure they are receiving the appropriate and necessary resources. In addition, the FLC Child Enrichment Coordinator is responsible for collaborating with key stakeholders to create and continuously enhance the children's curriculum while under his/her supervision. This position reports directly to the Director of the Family Life Center. Specific Responsibilities : Work collaboratively with the Director of the Family Life Center, Director of Program Development, and any other key stakeholders to create and continuously develop curriculum for the children in the FLC Oversee the implementation and facilitation of the educational programs and services Serve as an advocate for the children to ensure they are receiving appropriate and necessary resources, and developmentally appropriate practices are being carried out and consistent by staff, parents and volunteers Serve as a liaison between the children and moms to promote communication and consistency Demonstrate professional responsibility in making effective use of individual and group supervisory sessions, program staff meetings, and training sessions In conjunction with the Director of FLC and the Residency Engagement Specialist assist with determining volunteer needs including scheduling and training for the Child Enrichment Program Attend parent-teacher conferences, with the parent(s), to promote collaboration and advocacy Partnering with and collaborate with outside agencies and resources to enhance curriculum and care Assist with 1 st level admissions, as needed Conduct random drug/alcohol screenings, as needed Assist with administering medications to Residents, as needed Provide front desk support, as needed Assist with flipping rooms within the FLC, as needed Additional duties as needed Qualifications and Skills: Preferred: Undergraduate degree in Human Services or related field; OR 1-3 years of Missionary experience and/or training; OR equivalent combination of education and experience Ability to work well and collaboratively in both a team and individual environment Strong attention to detail, and ability to write clear and concise notes and program details Working knowledge of other community and human services and/or programs Ability to communicate effectively (verbally and written) with diverse levels of staff, residents, and the community Ability to utilize Client Data System for client tracking Eagerness to attend meetings, trainings and professional development opportunities, as needed and required Ability to lift 25 pounds Valid NYS Driver's License Apply today! recblid 8en1gjuqq6m4qn4smou7hu2eymlfxl
02/27/2022
Full time
This person is expected to acknowledge and uphold the City Mission's Statement of Faith. The FLC Child Enrichment Coordinator is a liaison between the children and mothers to promote appropriate goal setting, promote collaboration and communication. This person serves as an advocate for the children to ensure they are receiving the appropriate and necessary resources. In addition, the FLC Child Enrichment Coordinator is responsible for collaborating with key stakeholders to create and continuously enhance the children's curriculum while under his/her supervision. This position reports directly to the Director of the Family Life Center. Specific Responsibilities : Work collaboratively with the Director of the Family Life Center, Director of Program Development, and any other key stakeholders to create and continuously develop curriculum for the children in the FLC Oversee the implementation and facilitation of the educational programs and services Serve as an advocate for the children to ensure they are receiving appropriate and necessary resources, and developmentally appropriate practices are being carried out and consistent by staff, parents and volunteers Serve as a liaison between the children and moms to promote communication and consistency Demonstrate professional responsibility in making effective use of individual and group supervisory sessions, program staff meetings, and training sessions In conjunction with the Director of FLC and the Residency Engagement Specialist assist with determining volunteer needs including scheduling and training for the Child Enrichment Program Attend parent-teacher conferences, with the parent(s), to promote collaboration and advocacy Partnering with and collaborate with outside agencies and resources to enhance curriculum and care Assist with 1 st level admissions, as needed Conduct random drug/alcohol screenings, as needed Assist with administering medications to Residents, as needed Provide front desk support, as needed Assist with flipping rooms within the FLC, as needed Additional duties as needed Qualifications and Skills: Preferred: Undergraduate degree in Human Services or related field; OR 1-3 years of Missionary experience and/or training; OR equivalent combination of education and experience Ability to work well and collaboratively in both a team and individual environment Strong attention to detail, and ability to write clear and concise notes and program details Working knowledge of other community and human services and/or programs Ability to communicate effectively (verbally and written) with diverse levels of staff, residents, and the community Ability to utilize Client Data System for client tracking Eagerness to attend meetings, trainings and professional development opportunities, as needed and required Ability to lift 25 pounds Valid NYS Driver's License Apply today! recblid 8en1gjuqq6m4qn4smou7hu2eymlfxl
21438BR Administrative Associate Sr Civil/Environ/Arch Engineering Position Overview The Administrative Associate Senior will administer all aspects of graduate student programs within the department, including Lawrence and Edward campuses (from initial contact with prospective students to completion of degree programs) with minimal or no supervision. Interpret academic regulations for both students and faculty. Coordinate Continuing Education Classes for CEAE's Professional Development Series and co-manage Professional Education Conference programs; Responsible for the development of the CEAE newsletter; Serve as Editor to the annual and quarterly CEAE Update Newsletters; Responsible for providing administrative support to thirty (30) faculty members, as well as the Director of Graduate Studies. Provide backup support for front office administrative associate and accountant. Job Description 70% Graduate Student Program Administrator Develop & apply procedures to respond to prospective student inquiries about graduate program eligibility requirements, application requirements, and enrollment procedures. Contact admitted students regarding orientation requirements and organize departmental orientation meeting each semester. Maintain CEAE graduate program's website and recruiting databases. Process student applications in Slate. Implement all communication campaigns through KU systems (currently Slate). Manage all responses to individual inquiries regarding admission and work with faculty to follow up applications. Coordinate review and admission processing in collaboration with the CEAE Associate Chair for Graduate Studies. Work with the School of Engineering to oversee and plan engineering graduate student recruitment and retention efforts for the CEAE department. Maintain departmental graduate student records and advise CEAE students, faculty, and staff on Graduate Studies policies and processes. Work with students' advisors to update changes in processes and policies. Track graduate recruitment efforts, students' progress toward degree, and develop best practices for CEAE graduate student services. Verify academic standing, schedule examinations, and manage enrollment and graduation processes. Track student's timeline to graduation, plan of study, changes in plan, and process leave & return from absences. Communicate with foreign ministries regarding international extensions and student statuses. Plan and oversee departmental events for CEAE graduate students. Update information and coordinate approvals to the (Courseleaf) Catalog each semester. Work with Graduate Director on student scholarship nominations from the School of Engineering, Graduate Studies scholarships and SELF Scholarships. Perform other duties relating to graduate student administration under the oversight of the Associate Chair for Graduate Studies. 10% Newsletter - Oversee development of the annual CEAE Update newsletter (print) and the quarterly online newsletter, overseeing an Editor. Develop timeline; assist the Editor in identification of storylines and content, as well as connect the Editor with relevant KU students, faculty, and staff. Coordinate with professional printing services and KU Endowment personnel. Review and edit all written materials. Coordinate with KU Endowment for alumni listserv updates. Work directly with the department Chair. 10% Conference Programs- Coordinate with Geotechnical and Environmental conference chairs and planning committee on the development of upcoming conference requirements. Act as point person for the development of marketing materials, postcards, conference pamphlets, website content, and updates. Oversee IT student hourly. Develop and manage online registration procedures and track attendees. Respond to registrant emails and phone calls. Coordinate with outside printers in the design of marketing materials and mailing lists. Develop and maintain a database of attendees mail/email lists. Produce individual conference packages, coordinating parking passes, name tags and conference program. Produce certificates for the Professional Development hours. Manage on-site preparations for attendee's arrivals. Act as contact person for any issues regarding banquet, IT services, parking and/or PDHs. 10% Misc. Supervise CEAE equipment checkout (includes video equipment, cameras, projectors, computers, vehicles, and office keys). Supervise department truck usage. Supervise student hourly assistants. Work with IT keeping all student computer hardware updated. Coordinate and assign Graduate student desk and computer space for GTA's, GRA's, Visiting scholars, and Student hourly graders. Oversee facility upgrades within the department, including furniture, construction changes, and design decisions. Provide administrative support and guidance to thirty (30) departmental faculty members, including the Director of Graduate Programs. Serve as backup for department supply inventory management. Required Qualifications High school diploma or completion of G.E.D. equivalency and five years of experience in office management and administration or accounting, including one year of experience with basic office computer systems OR Bachelor's degree and one year of experience in general office, accounting and/or administrative support work including one year of experience with basic office computer systems. Preferred Qualifications Experience in a university setting and within a university structure. Demonstrated ability to work independently on projects and to coordinate efforts for a number of people in various units across campus Knowledge of operation of office equipment, personal computers, communication systems, and data-based software systems. Verbal and written communication skills for interaction with external and internal entities as indicated in interview. Ability to establish and maintain effective working relations including ability to communicate effectively both verbally and in writing as demonstrated in interview. Attention to detail and strong organizational skills as indicated in application materials. Contact Information to Applicants Caroline Bennett, , -3235 Additional Candidate Instruction Only complete application packages submitted online will be considered. A complete application includes an online application form, resume, cover letter, names, and contact information for three professional references. Review of applications will begin March 7, 2022 and continue until a qualified pool of applicants is identified. Advertised Salary Range $45,000-$50,000, depending on qualifications Application Review Begins 07-Mar-2022 Anticipated Start Date 04-Apr-2022 Primary Campus University of Kansas Lawrence Campus FTE 1.0 Reg/Temp Regular FLSA Status Nonexempt Employee Class U-Unclassified Professional Staff Work Schedule M-F, Standard Hours Job Family Administrative Support-KUL Work Location Assignment On-Site Disclaimer The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, , Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, , 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, , 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses). recblid f44ajp7r5bzdkeqyc6zn1dxnpwvnmt
02/26/2022
Full time
21438BR Administrative Associate Sr Civil/Environ/Arch Engineering Position Overview The Administrative Associate Senior will administer all aspects of graduate student programs within the department, including Lawrence and Edward campuses (from initial contact with prospective students to completion of degree programs) with minimal or no supervision. Interpret academic regulations for both students and faculty. Coordinate Continuing Education Classes for CEAE's Professional Development Series and co-manage Professional Education Conference programs; Responsible for the development of the CEAE newsletter; Serve as Editor to the annual and quarterly CEAE Update Newsletters; Responsible for providing administrative support to thirty (30) faculty members, as well as the Director of Graduate Studies. Provide backup support for front office administrative associate and accountant. Job Description 70% Graduate Student Program Administrator Develop & apply procedures to respond to prospective student inquiries about graduate program eligibility requirements, application requirements, and enrollment procedures. Contact admitted students regarding orientation requirements and organize departmental orientation meeting each semester. Maintain CEAE graduate program's website and recruiting databases. Process student applications in Slate. Implement all communication campaigns through KU systems (currently Slate). Manage all responses to individual inquiries regarding admission and work with faculty to follow up applications. Coordinate review and admission processing in collaboration with the CEAE Associate Chair for Graduate Studies. Work with the School of Engineering to oversee and plan engineering graduate student recruitment and retention efforts for the CEAE department. Maintain departmental graduate student records and advise CEAE students, faculty, and staff on Graduate Studies policies and processes. Work with students' advisors to update changes in processes and policies. Track graduate recruitment efforts, students' progress toward degree, and develop best practices for CEAE graduate student services. Verify academic standing, schedule examinations, and manage enrollment and graduation processes. Track student's timeline to graduation, plan of study, changes in plan, and process leave & return from absences. Communicate with foreign ministries regarding international extensions and student statuses. Plan and oversee departmental events for CEAE graduate students. Update information and coordinate approvals to the (Courseleaf) Catalog each semester. Work with Graduate Director on student scholarship nominations from the School of Engineering, Graduate Studies scholarships and SELF Scholarships. Perform other duties relating to graduate student administration under the oversight of the Associate Chair for Graduate Studies. 10% Newsletter - Oversee development of the annual CEAE Update newsletter (print) and the quarterly online newsletter, overseeing an Editor. Develop timeline; assist the Editor in identification of storylines and content, as well as connect the Editor with relevant KU students, faculty, and staff. Coordinate with professional printing services and KU Endowment personnel. Review and edit all written materials. Coordinate with KU Endowment for alumni listserv updates. Work directly with the department Chair. 10% Conference Programs- Coordinate with Geotechnical and Environmental conference chairs and planning committee on the development of upcoming conference requirements. Act as point person for the development of marketing materials, postcards, conference pamphlets, website content, and updates. Oversee IT student hourly. Develop and manage online registration procedures and track attendees. Respond to registrant emails and phone calls. Coordinate with outside printers in the design of marketing materials and mailing lists. Develop and maintain a database of attendees mail/email lists. Produce individual conference packages, coordinating parking passes, name tags and conference program. Produce certificates for the Professional Development hours. Manage on-site preparations for attendee's arrivals. Act as contact person for any issues regarding banquet, IT services, parking and/or PDHs. 10% Misc. Supervise CEAE equipment checkout (includes video equipment, cameras, projectors, computers, vehicles, and office keys). Supervise department truck usage. Supervise student hourly assistants. Work with IT keeping all student computer hardware updated. Coordinate and assign Graduate student desk and computer space for GTA's, GRA's, Visiting scholars, and Student hourly graders. Oversee facility upgrades within the department, including furniture, construction changes, and design decisions. Provide administrative support and guidance to thirty (30) departmental faculty members, including the Director of Graduate Programs. Serve as backup for department supply inventory management. Required Qualifications High school diploma or completion of G.E.D. equivalency and five years of experience in office management and administration or accounting, including one year of experience with basic office computer systems OR Bachelor's degree and one year of experience in general office, accounting and/or administrative support work including one year of experience with basic office computer systems. Preferred Qualifications Experience in a university setting and within a university structure. Demonstrated ability to work independently on projects and to coordinate efforts for a number of people in various units across campus Knowledge of operation of office equipment, personal computers, communication systems, and data-based software systems. Verbal and written communication skills for interaction with external and internal entities as indicated in interview. Ability to establish and maintain effective working relations including ability to communicate effectively both verbally and in writing as demonstrated in interview. Attention to detail and strong organizational skills as indicated in application materials. Contact Information to Applicants Caroline Bennett, , -3235 Additional Candidate Instruction Only complete application packages submitted online will be considered. A complete application includes an online application form, resume, cover letter, names, and contact information for three professional references. Review of applications will begin March 7, 2022 and continue until a qualified pool of applicants is identified. Advertised Salary Range $45,000-$50,000, depending on qualifications Application Review Begins 07-Mar-2022 Anticipated Start Date 04-Apr-2022 Primary Campus University of Kansas Lawrence Campus FTE 1.0 Reg/Temp Regular FLSA Status Nonexempt Employee Class U-Unclassified Professional Staff Work Schedule M-F, Standard Hours Job Family Administrative Support-KUL Work Location Assignment On-Site Disclaimer The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, , Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, , 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, , 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses). recblid f44ajp7r5bzdkeqyc6zn1dxnpwvnmt
We are currently looking for a qualified Front Desk Coordinator / Receptionist to join our team. The Front Desk Coordinator / Receptionist performs all clerical and administrative duties for the dental office, including answering incoming telephone calls and greeting patients, scheduling and confirming appointments, managing patient and business records, and processing patient insurance. He or she helps with maintains an orderly waiting room. The ideal candidate has some post high school education or training and two years of experience in a position of similar responsibility (front desk, administrative assistant, etc.), preferably in a dental office. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with dental practice management software is highly preferred. Will train the right candidate.
02/23/2022
Full time
We are currently looking for a qualified Front Desk Coordinator / Receptionist to join our team. The Front Desk Coordinator / Receptionist performs all clerical and administrative duties for the dental office, including answering incoming telephone calls and greeting patients, scheduling and confirming appointments, managing patient and business records, and processing patient insurance. He or she helps with maintains an orderly waiting room. The ideal candidate has some post high school education or training and two years of experience in a position of similar responsibility (front desk, administrative assistant, etc.), preferably in a dental office. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with dental practice management software is highly preferred. Will train the right candidate.
Location: Boston, MA Description: Our client is currently seeking a Office Services Coordinator Title: Office Service Coordinator Location: Boston MA, 02110 Contract: 2 Months Job Description HS Diploma or GED required. Previous Front Desk, Concierge, customer service or other hospitality experience preferred. Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Ability to work flexible work schedules based on business needs. Works under direct supervision, provides routine reception and administrative support to an office. Receives and directs incoming calls and visitors to appropriate personnel. Solves routine issues and escalates accordingly. Assists Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other common areas. Requests building and/or equipment services as needed. Provides back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries. Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering. Orders office supplies and other common use items for the office/location. Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W). Solves minor equipment problems independently. Oversees the proper maintenance of off-site storage records (tape back-up and hard copy). Provides guidance to Concierge on company document retention policies and procedures. Maintains relationship with vendors that provide services and goods to the office. Assists in the completion of the office Business Continuity plan. Provides notary services as needed. Ensures proper coding of invoices for services or goods for expense tracking purposes. Provides information on brokers and project or listing details for proper expense allocation. Other duties as needed. No formal supervisory responsibilities in this position. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. Contact: This job and many more are available through The Judge Group. Find us on the web at
11/10/2021
Full time
Location: Boston, MA Description: Our client is currently seeking a Office Services Coordinator Title: Office Service Coordinator Location: Boston MA, 02110 Contract: 2 Months Job Description HS Diploma or GED required. Previous Front Desk, Concierge, customer service or other hospitality experience preferred. Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. Ability to work flexible work schedules based on business needs. Works under direct supervision, provides routine reception and administrative support to an office. Receives and directs incoming calls and visitors to appropriate personnel. Solves routine issues and escalates accordingly. Assists Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other common areas. Requests building and/or equipment services as needed. Provides back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries. Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering. Orders office supplies and other common use items for the office/location. Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W). Solves minor equipment problems independently. Oversees the proper maintenance of off-site storage records (tape back-up and hard copy). Provides guidance to Concierge on company document retention policies and procedures. Maintains relationship with vendors that provide services and goods to the office. Assists in the completion of the office Business Continuity plan. Provides notary services as needed. Ensures proper coding of invoices for services or goods for expense tracking purposes. Provides information on brokers and project or listing details for proper expense allocation. Other duties as needed. No formal supervisory responsibilities in this position. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. Contact: This job and many more are available through The Judge Group. Find us on the web at
Very busy veterinary practice seeking a Front Desk Coordinator and a Kennel Technician. We are a family owned practice that offers health benefits, 401K, amazing savings on personal vet care and much more! We are looking for the perfect candidate to join our team! Kennel Technician Kennel Technicians are responsible for maintaining a clean boarding area, walking (changing litter boxes for cats), feeding, and giving water to boarding pets. Additionally, kennel technicians are responsible for organization in the boarding area, maintaining steady laundry flow, cleaning cages, sweeping, mopping, This position will also be cross-trained to assist with basic animal restraint, nail trims, and other basic veterinary assisting skills. The ideal candidate for this entry level position will have a flexible schedule, and will have a passion for patient care. You must have excellent time management skills, the ability to work in a fast-paced environment and effective communication skills. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid 28oxonq6akgucd9ugis97w9ndn28ow
11/10/2021
Full time
Very busy veterinary practice seeking a Front Desk Coordinator and a Kennel Technician. We are a family owned practice that offers health benefits, 401K, amazing savings on personal vet care and much more! We are looking for the perfect candidate to join our team! Kennel Technician Kennel Technicians are responsible for maintaining a clean boarding area, walking (changing litter boxes for cats), feeding, and giving water to boarding pets. Additionally, kennel technicians are responsible for organization in the boarding area, maintaining steady laundry flow, cleaning cages, sweeping, mopping, This position will also be cross-trained to assist with basic animal restraint, nail trims, and other basic veterinary assisting skills. The ideal candidate for this entry level position will have a flexible schedule, and will have a passion for patient care. You must have excellent time management skills, the ability to work in a fast-paced environment and effective communication skills. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid 28oxonq6akgucd9ugis97w9ndn28ow
Hiring 1 dedicated front desk support staff -greeting staff, badging, directing visitors PREFERRED QUALIFICATIONS: High School Diploma/GED required. Advanced knowledge of Windows environment required Responsibilities: The incumbent performs a specialized administrative role independently and works independently to achieve assignment outcomes. Manages own workload and may delegate assignments to other administrative staff or team members. Leads/supervises facilities operations performing advanced skills required to operate business equipment associated with mail room and telephone/reception area or other facilities related tasks. Purchases office supplies; responds to calls for facilities problems; vendor contact; development of budgets and cost management; records management; fleet management; health and safety; security; greening initiatives; office relocations or remodels; communication to area office staff. Complex, diverse and advanced administrative skills required to manage an office environment, achieve desired results, and institute corrective actions as necessary. Must be able to lift 25 lbs Great benefits. Apply for this great position as a facilities coordinator today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
Hiring 1 dedicated front desk support staff -greeting staff, badging, directing visitors PREFERRED QUALIFICATIONS: High School Diploma/GED required. Advanced knowledge of Windows environment required Responsibilities: The incumbent performs a specialized administrative role independently and works independently to achieve assignment outcomes. Manages own workload and may delegate assignments to other administrative staff or team members. Leads/supervises facilities operations performing advanced skills required to operate business equipment associated with mail room and telephone/reception area or other facilities related tasks. Purchases office supplies; responds to calls for facilities problems; vendor contact; development of budgets and cost management; records management; fleet management; health and safety; security; greening initiatives; office relocations or remodels; communication to area office staff. Complex, diverse and advanced administrative skills required to manage an office environment, achieve desired results, and institute corrective actions as necessary. Must be able to lift 25 lbs Great benefits. Apply for this great position as a facilities coordinator today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $15 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 8-10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability 401(k) Retirement Plan with employer matching Personal and Family Medical Leave *This is an entry level position* Salary: starting around $14/hour Responsibilities: On a day-to-day basis: - Greets patients - Answers phones - Insurance verification and preauthorization - Schedules patient appointments - Manages operations of outpatient centers - Supports therapists and therapy assistants - Daily banking deposits Qualifications: Minimum Qualifications High School degree or diploma required Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required Preferred Experience One year in medical office setting that required multi tasking preferred knowledge of health insurance preferred Additional Data: Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/08/2021
Full time
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $15 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 8-10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability 401(k) Retirement Plan with employer matching Personal and Family Medical Leave *This is an entry level position* Salary: starting around $14/hour Responsibilities: On a day-to-day basis: - Greets patients - Answers phones - Insurance verification and preauthorization - Schedules patient appointments - Manages operations of outpatient centers - Supports therapists and therapy assistants - Daily banking deposits Qualifications: Minimum Qualifications High School degree or diploma required Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required Preferred Experience One year in medical office setting that required multi tasking preferred knowledge of health insurance preferred Additional Data: Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
SSM Health Rehabilitation Network
Chesterfield, Missouri
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $15 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 3, 5, 8 or 10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area Location: Chesterfield Day Institute If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability Continuing Education and Tuition Assistance 401(k) Retirement Plan with employer matching Personal and Family Medical Leave Responsibilities: - Greets patients - Answers phones - Patient intake and data entry - Insurance verification and pre-authorization - Schedules patient appointments - Operates front office of outpatient centers - Supports therapists and therapy assistants - Daily cash balancing and weekly banking deposits Qualifications: - HS diploma or GED is required - Customer service experience preferred - Knowledge of insurance verification preferred - Healthcare, Medical, Dental office administration preferred Additional Data: **Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/07/2021
Full time
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $15 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 3, 5, 8 or 10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area Location: Chesterfield Day Institute If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability Continuing Education and Tuition Assistance 401(k) Retirement Plan with employer matching Personal and Family Medical Leave Responsibilities: - Greets patients - Answers phones - Patient intake and data entry - Insurance verification and pre-authorization - Schedules patient appointments - Operates front office of outpatient centers - Supports therapists and therapy assistants - Daily cash balancing and weekly banking deposits Qualifications: - HS diploma or GED is required - Customer service experience preferred - Knowledge of insurance verification preferred - Healthcare, Medical, Dental office administration preferred Additional Data: **Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $16 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 8-10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability 401(k) Retirement Plan with employer matching Personal and Family Medical Leave Responsibilities: On a day-to-day basis: - Greets patients - Answers phones - Insurance verification and preauthorization - Schedules patient appointments - Manages operations of outpatient centers - Supports therapists and therapy assistants - Daily banking deposits Qualifications: Minimum Qualifications High School degree or diploma required Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required Preferred Experience One year in medical office setting that required multi tasking preferred knowledge of health insurance preferred Additional Data: Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
11/07/2021
Full time
Overview: Now Hiring Full-Time Patient Service Specialist at multiple locations is the St. Louis and Illinois (IL) area for our Physical Therapy facilities!!! Position Details: Pay Rate starts at $16 & up per hour Day shift hours between 7:00am-7:00pm (must be flexible) 8-10 hour shifts Entry Level Must be willing to FLOAT to different SSM Health Physical Therapy Clinics in St. Louis area If you have experience in the below you could be a great candidate: Office admin Receptionist Patient Service Representative Health care Medical field Administrative Assistant Patient Care Specialist Front desk Customer Service Server Retail Hotel Guest Services Office Coordinator Great work ethic Why Join Us? Work with a highly skilled compassionate and caring team We are here for you! SSM provides great support at all stages of your career, your professional development, and offers great opportunities for growth Excellent Orientation and Training Program Great competitive benefits packages Recognized as "Top Workplaces" in St. Louis by St. Louis Post Dispatch Overview: SSM Health Physical Therapy is the premier provider of comprehensive outpatient services! With a network of more than 70 outpatient physical therapy centers located throughout the St. Louis Metro area, SSM Health Physical Therapy specializes in the treatment of sports, orthopedic, hand and work-related injuries. Our team of more than 400 physical, occupational and speech therapists, along with our patient service specialists, focus on providing exceptional care and unparalleled customer service. *Robust benefits package including: Excellent Orientation Program Paid Time Off (PTO) Extended Illness Days (EID) Health, Dental, and Vision Insurance Coverage Life Insurance Short- and Long-Term Disability 401(k) Retirement Plan with employer matching Personal and Family Medical Leave Responsibilities: On a day-to-day basis: - Greets patients - Answers phones - Insurance verification and preauthorization - Schedules patient appointments - Manages operations of outpatient centers - Supports therapists and therapy assistants - Daily banking deposits Qualifications: Minimum Qualifications High School degree or diploma required Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required Preferred Experience One year in medical office setting that required multi tasking preferred knowledge of health insurance preferred Additional Data: Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Holiday Inn Express - Water Street
New York, New York
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Position Requirements Immediately greet guest and offer to assist with their needs. Register and assign guests to hotel rooms. Establish method of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Experience High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us : HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
10/29/2021
Full time
Overview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Position Requirements Immediately greet guest and offer to assist with their needs. Register and assign guests to hotel rooms. Establish method of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Experience High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standingfor extended periods, walking, pushing, lifting up to 25pounds, bending andreaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us : HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Westfield Plastic Surgery Center is looking for an experienced Medical Receptionist/Front Desk Coordinator. The right team member is patient centric with excellent organizational skills and superb time management. Responsibilities for Medical Receptionist Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office Scanning pertinent patient information into EMR including patient authorizations, new patient forms and correspondence Answer patient questions and provide assistance and directions when necessary Answer phones and electronically file faxes. Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner. Schedule new and follow-up appointments for our patients Qualifications for Medical Receptionist 1+ years of experience working as a medical receptionist or in a relevant role Friendly and compassionate disposition Excellent organizational and time management skills Strong verbal and written communication skills Ability to work independently or as part of a team Excellent interpersonal communication skills Dedication to maintaining confidentiality of all patient records
10/19/2021
Full time
Westfield Plastic Surgery Center is looking for an experienced Medical Receptionist/Front Desk Coordinator. The right team member is patient centric with excellent organizational skills and superb time management. Responsibilities for Medical Receptionist Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office Scanning pertinent patient information into EMR including patient authorizations, new patient forms and correspondence Answer patient questions and provide assistance and directions when necessary Answer phones and electronically file faxes. Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner. Schedule new and follow-up appointments for our patients Qualifications for Medical Receptionist 1+ years of experience working as a medical receptionist or in a relevant role Friendly and compassionate disposition Excellent organizational and time management skills Strong verbal and written communication skills Ability to work independently or as part of a team Excellent interpersonal communication skills Dedication to maintaining confidentiality of all patient records
Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Huntington, WV
09/25/2021
Full time
Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Huntington, WV
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a Per Diem Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Schedule: This is a Per Diem position that will work on an as needed basis. Must be available to work 12-hour shifts from 8:00 a.m. - 8:00 p.m. Must be available to work weekdays and weekends. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Jacksonville, FL
09/25/2021
Full time
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a Per Diem Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Schedule: This is a Per Diem position that will work on an as needed basis. Must be available to work 12-hour shifts from 8:00 a.m. - 8:00 p.m. Must be available to work weekdays and weekends. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) This position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Jacksonville, FL
Skin Specialists & LovelySkin is searching for our next Front Desk Coordinator to join a friendly, welcoming team! Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin. Led by our founder, board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, LovelySkin offers the highest quality skin care products, cosmetics, and hair care to an international customer base, while also providing educational videos, blogs, and customer service that are in a class above. As a Front Desk Coordinator you will be this first impression for incoming clinic patients and set a welcoming tone for patients and guests. You will get to make a difference every day in the interactions with our patients and partnering with clinic nursing staff. If you're passionate about great service, detail oriented and love to make people smile; this may be the opportunity for you! As a company with roots in science and medical research, our employee's health and safety are our number one priority. LovelySkin and Skin Specialist's policy is that all clinic employees be fully vaccinated for Covid-19 prior to their first day of employment. In this role you will... Utilize multi-line phone system to schedule appointments, take messages, and conduct reminder/confirmation calls. Ensure we are providing the best customer service and care to our patients and other callers. Complete daily tasks to include (but not limited to) open/closing the clinic, prepare superbills for upcoming appointments, and scan documents into medical records. Cross train in our Med Spa reception to provide seamless reception coverage and elevated customer service Check in and out clinic patients. Inform the providers and Office Administrator of delays with clinic and keep patients informed of delays. Collect insurance cards and payments. Ensure daily balancing at the close of business and communicate discrepancies with the Accounting team and Office Administrator. Maintain a clean, organized work/file area. Proactively print schedules and pull relevant files for the following day. Perform electronic file maintenance. Maintain professional and consistent communications and working relationships with patients, team members, providers, management and other staff members, including the billing department and nursing staff. Perform other duties as assigned. We are looking for someone with: 1-2 years in a customer service role; previous clinic reception experience preferred Team player who is willing to work with a number of medical professionals in a fast-paced environment Availability to regularly work Saturdays Get excited for the WIDE variety of company perks; here are just a few.... Company Profit Sharing 401k + match Generous PTO Lots of free + discounted products Paid Vacation and Holidays! Outstanding medical insurance At LovelySkin and Skin Specialists, we don't just accept difference- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our patients and customers, and our community. LovelySkin and Skin Specialists is honored to be an equal opportunity workplace and proud to provide a livable wage for all employees. receptionists medical office clerk admin assistant clerical customer service
09/25/2021
Full time
Skin Specialists & LovelySkin is searching for our next Front Desk Coordinator to join a friendly, welcoming team! Bring your passion for helping others, the beauty industry, and all-things skin care to LovelySkin. Led by our founder, board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, LovelySkin offers the highest quality skin care products, cosmetics, and hair care to an international customer base, while also providing educational videos, blogs, and customer service that are in a class above. As a Front Desk Coordinator you will be this first impression for incoming clinic patients and set a welcoming tone for patients and guests. You will get to make a difference every day in the interactions with our patients and partnering with clinic nursing staff. If you're passionate about great service, detail oriented and love to make people smile; this may be the opportunity for you! As a company with roots in science and medical research, our employee's health and safety are our number one priority. LovelySkin and Skin Specialist's policy is that all clinic employees be fully vaccinated for Covid-19 prior to their first day of employment. In this role you will... Utilize multi-line phone system to schedule appointments, take messages, and conduct reminder/confirmation calls. Ensure we are providing the best customer service and care to our patients and other callers. Complete daily tasks to include (but not limited to) open/closing the clinic, prepare superbills for upcoming appointments, and scan documents into medical records. Cross train in our Med Spa reception to provide seamless reception coverage and elevated customer service Check in and out clinic patients. Inform the providers and Office Administrator of delays with clinic and keep patients informed of delays. Collect insurance cards and payments. Ensure daily balancing at the close of business and communicate discrepancies with the Accounting team and Office Administrator. Maintain a clean, organized work/file area. Proactively print schedules and pull relevant files for the following day. Perform electronic file maintenance. Maintain professional and consistent communications and working relationships with patients, team members, providers, management and other staff members, including the billing department and nursing staff. Perform other duties as assigned. We are looking for someone with: 1-2 years in a customer service role; previous clinic reception experience preferred Team player who is willing to work with a number of medical professionals in a fast-paced environment Availability to regularly work Saturdays Get excited for the WIDE variety of company perks; here are just a few.... Company Profit Sharing 401k + match Generous PTO Lots of free + discounted products Paid Vacation and Holidays! Outstanding medical insurance At LovelySkin and Skin Specialists, we don't just accept difference- we celebrate it, we support it, and we thrive on it for the benefit of our employees, our patients and customers, and our community. LovelySkin and Skin Specialists is honored to be an equal opportunity workplace and proud to provide a livable wage for all employees. receptionists medical office clerk admin assistant clerical customer service
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role. Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems If the hired individual resides in Florida, this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Naples, FL
09/25/2021
Full time
** $1,000 Sign-On Bonus for External Candidates** Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.(sm) Having energized and friendly Front Office Assistants is essential to delivering quality care and creating success in our centers. As a Front Office Assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team! This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs. Primary Responsibilities: Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process. Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks Collect all insurance information, verify patient demographics, process payments, and complete phone sheets. Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma or equivalency (GED) 1+ year(s) of customer service OR experience in a medical office setting Experience with basic computer software and the ability to learn electronic medical records Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role. Preferred Qualifications: Understanding of occupational medicine Experience collecting health insurance information and/or processing patient payments Experience with patient registration 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems If the hired individual resides in Florida, this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) **PLEASE NOTE** The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus. Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Proof of immunity to vaccine-preventable diseases is an employment requirement. Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Naples, FL