NOTES - Looking for someone with experience dealing with the Military as a customer. Tech savvy. Someone who can understand the customers problem and provide a solution. Engineering background. Any DAU courses a huge Plus! This is NOT a sales role. Anyone with a sales background will be rejected. This is more like a Customer Support / Regional Manager role focusing on working with program managers, engineers, technicians, USG leadership acting like a business unit manager. Hybrid/Remote is okay as long as they are located near a key customer. GENERAL WORK SCOPE Key focus areas for the task will be coordinating with the Engine bill of material and act as the regional manager for all engine sustainment programs. Secondly working with US Navy RM on activities and working with the PI&R Client RM on expediting PI&R programs for all services. Representative shall provide interface on behalf of Client with customers at DLA, USAF, Navy, Army and Coast Guard as needed supplementing the lead regional manager (RM) for the Military Business Unit within Customer Support Operations. Representative may be required to visit other Department of Defense installations from time to time, Client offices or other corporations as mutually agreed by Parker and Representative officials. Identify opportunities and requirement consistent with Parkers business objectives and capabilities. Participate in the development of business acquisition and growth strategies. On an as-required basis, contribute to Parkers preparation of briefings, presentations and proposals. Maintain close personal contact with MBU Regional managers within the business development team and coordinating efforts as needed with Procurement, Program Management, Item Management, Engineering, Account Managers, and other customer personnel as necessary to understand potential procurements or assist in bidding process, along with managing positive relationships between customer and Parker sites. To the extent necessary, provide liaison between Parker and customer personnel to secure and foster good public relations. As necessary, serve as an advisor for Parker during the performance of contracts. Assist in interpretation of regulations and policies pertaining to Parker activities. Devote an average of 24-32 person-hours per week in support of this Representative Agreement. OPERATIONS: Provide representation and customer interface for Parker at assigned customers. o Coordinate with each MBU Client Lead regional manager on tasks and programs to be worked and grown prior to interfacing with customers Provide on-site customer service for Parker products and systems as issues occur Schedule technical and team meetings to facilitate the exchange of information with customers Assist in timely communications between customer and Parker Focus on improved relationship; Coordinate team meetings (internal and external) to ensure constant face to customer. Daily/weekly/monthly engagement with assigned key customers to stay on top of any issues or concerns Develop and maintain close personal contact with customers buyers, managers, and technical individuals Participate in business acquisition including the development of strategies and capture plans Resolve day to day issues with key customers Develop a grown plan for programs that are currently not being worked or addressed by the MBU RM Gain voice of the customer and report back to the lead RM to jointly develop a strategy enabling growth and protecting Parker BOM Actively search and seek out PI&R opportunities Work with other industry reps to keep Parker updated with Industry trends and activities All correspondence between yourself and Parker should be conducted through Parker email system. Protect Parker intellectual property. Provide accurate and timely information to customer on divisions order progress as needed to grow the relationship Review SAM.gov, DIBBS and other bid boards for opportunities for Parker growth Provide an ECR report (activity report) monthly o Forward ECR report to Bill Smith by 5th working day of each month Focus on developed plan to recapture lost sales within the military team. Focus a strategy identified and developed for capturing spares leakage. Identify and participate in programs that are price to win programs. Develop and present plan to grow business within USG and CSO current structures. Research business opportunities for future Parker awards. Develop plan for recapturing lost sales to third party (IE: kitting companies and logistic firms). Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
04/19/2024
Full time
NOTES - Looking for someone with experience dealing with the Military as a customer. Tech savvy. Someone who can understand the customers problem and provide a solution. Engineering background. Any DAU courses a huge Plus! This is NOT a sales role. Anyone with a sales background will be rejected. This is more like a Customer Support / Regional Manager role focusing on working with program managers, engineers, technicians, USG leadership acting like a business unit manager. Hybrid/Remote is okay as long as they are located near a key customer. GENERAL WORK SCOPE Key focus areas for the task will be coordinating with the Engine bill of material and act as the regional manager for all engine sustainment programs. Secondly working with US Navy RM on activities and working with the PI&R Client RM on expediting PI&R programs for all services. Representative shall provide interface on behalf of Client with customers at DLA, USAF, Navy, Army and Coast Guard as needed supplementing the lead regional manager (RM) for the Military Business Unit within Customer Support Operations. Representative may be required to visit other Department of Defense installations from time to time, Client offices or other corporations as mutually agreed by Parker and Representative officials. Identify opportunities and requirement consistent with Parkers business objectives and capabilities. Participate in the development of business acquisition and growth strategies. On an as-required basis, contribute to Parkers preparation of briefings, presentations and proposals. Maintain close personal contact with MBU Regional managers within the business development team and coordinating efforts as needed with Procurement, Program Management, Item Management, Engineering, Account Managers, and other customer personnel as necessary to understand potential procurements or assist in bidding process, along with managing positive relationships between customer and Parker sites. To the extent necessary, provide liaison between Parker and customer personnel to secure and foster good public relations. As necessary, serve as an advisor for Parker during the performance of contracts. Assist in interpretation of regulations and policies pertaining to Parker activities. Devote an average of 24-32 person-hours per week in support of this Representative Agreement. OPERATIONS: Provide representation and customer interface for Parker at assigned customers. o Coordinate with each MBU Client Lead regional manager on tasks and programs to be worked and grown prior to interfacing with customers Provide on-site customer service for Parker products and systems as issues occur Schedule technical and team meetings to facilitate the exchange of information with customers Assist in timely communications between customer and Parker Focus on improved relationship; Coordinate team meetings (internal and external) to ensure constant face to customer. Daily/weekly/monthly engagement with assigned key customers to stay on top of any issues or concerns Develop and maintain close personal contact with customers buyers, managers, and technical individuals Participate in business acquisition including the development of strategies and capture plans Resolve day to day issues with key customers Develop a grown plan for programs that are currently not being worked or addressed by the MBU RM Gain voice of the customer and report back to the lead RM to jointly develop a strategy enabling growth and protecting Parker BOM Actively search and seek out PI&R opportunities Work with other industry reps to keep Parker updated with Industry trends and activities All correspondence between yourself and Parker should be conducted through Parker email system. Protect Parker intellectual property. Provide accurate and timely information to customer on divisions order progress as needed to grow the relationship Review SAM.gov, DIBBS and other bid boards for opportunities for Parker growth Provide an ECR report (activity report) monthly o Forward ECR report to Bill Smith by 5th working day of each month Focus on developed plan to recapture lost sales within the military team. Focus a strategy identified and developed for capturing spares leakage. Identify and participate in programs that are price to win programs. Develop and present plan to grow business within USG and CSO current structures. Research business opportunities for future Parker awards. Develop plan for recapturing lost sales to third party (IE: kitting companies and logistic firms). Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company. What do you get to do in this position? The EcoCare Business Development Manager (BDM) is responsible for maximizing installed base Services revenue for an assigned portfolio of Accounts (Existing Customers and/ or Service Partners). The inbound talent should deploy sales activities in a hybrid mode between driving Face-to-Face and virtual engagements to grow the Services new business revenue from the Installed Base. This role is accountable to promote and sell recurring services at a 2X recurring order growth rate compared to base business growth. Mission : Maximize services revenue by establishing, building, and nurturing relationships with assigned accounts Manage and develop the accounts by proposing tailored solutions to assigned accounts as business opportunities He/she will have the motivation to increase the number of Service Plans (traditional and digital) in their assigned accounts. Essential Responsibilities : Manage assigned accounts Develop and execute annual sales plan for key customers in their account portfolio (Platforming & Coverage Execution). Develop and maintain relationship with existing customer and Services Partners at all levels Apply market and account skills necessary for dealing with specific segments or target audiences. Increase the stickiness of Schneider services with customers by promoting and selling of the complete Services offer portfolio Proactively contact customers and educate them on the complete Service offers special attention on recurring and digital offers. Secure customer satisfaction overseeing all ongoing activities with the customer (Order, Delivery etc) Utilize Bfo () for sales funnel management, account planning, performance and opportunity detection Keep updated Accounts data & Installed Base data in bFO/bFS Provide monthly forecasts, using bFO, and summaries in a timely manner. Participate in the preparation of analysis and reports on service performance. Provide precise and timely information to Tender team to prepare sales quotations and proposals Monitor margin to be at or above country thresholds. Use DOA process to escalate opportunities below thresholds. Work closely with Lead Virtual Service Sales Representatives and the BU account managers to maximize business opportunities. "Feed" the Services Marketing leaders with Offers feedback and needs Coordinate and/or attend trade shows and marketing/sales seminars as needed Build and manage Services Opportunity Pipeline Analyze & qualify opportunities in Bridge Front Office (Schneider's Sales force based Opportunity management tool) and secure a healthy pipeline Meet daily goal for outbound sales calls to support existing customer portfolio and identify and pursue new opportunities with assigned accounts. Manage calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to Demand Generation Engines (marketing & sales campaign, FSR leads and CCC/other sales leads) Develop up & cross-selling between Line of Businesses service offer Coordinate with all the Services & Product teams if needed, to satisfy service opportunities Document all records of customer history in BFO. For this California based position, the expected compensation range is $99,200 - $148,800 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. This job might be for you if: Ability to engage customers in person and virtually and move the sales process forward. Up to 45 % of Customer Facing Time (CFT) including physical visits or virtual interactions. Comfort with available technologies for remote communication, and customer/opportunity management Good working relationship and regular coordination with Tendering team, all Account Managers for opportunities identification and support Regular collaboration with Services Operational Marketing team for thorough understanding of Installed Base of their customer portfolio. (Update Install Base, Data Quality customer improvement) Education: Bachelor /associate degree in Electrical / Electronic Engineering Experience: 4 year college degree or equivalent work experience and at least 3 years technical sales experience. Selling contract, services, sustainability, consulting, audits Virtual Sales, Partner Sales or CCC experience is a plus Soft skills: Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services. Excellent verbal and written communication skills including C-level customers Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills. Ability to leverage technology for communications and managing own performance Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue + employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
04/19/2024
Full time
Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company. What do you get to do in this position? The EcoCare Business Development Manager (BDM) is responsible for maximizing installed base Services revenue for an assigned portfolio of Accounts (Existing Customers and/ or Service Partners). The inbound talent should deploy sales activities in a hybrid mode between driving Face-to-Face and virtual engagements to grow the Services new business revenue from the Installed Base. This role is accountable to promote and sell recurring services at a 2X recurring order growth rate compared to base business growth. Mission : Maximize services revenue by establishing, building, and nurturing relationships with assigned accounts Manage and develop the accounts by proposing tailored solutions to assigned accounts as business opportunities He/she will have the motivation to increase the number of Service Plans (traditional and digital) in their assigned accounts. Essential Responsibilities : Manage assigned accounts Develop and execute annual sales plan for key customers in their account portfolio (Platforming & Coverage Execution). Develop and maintain relationship with existing customer and Services Partners at all levels Apply market and account skills necessary for dealing with specific segments or target audiences. Increase the stickiness of Schneider services with customers by promoting and selling of the complete Services offer portfolio Proactively contact customers and educate them on the complete Service offers special attention on recurring and digital offers. Secure customer satisfaction overseeing all ongoing activities with the customer (Order, Delivery etc) Utilize Bfo () for sales funnel management, account planning, performance and opportunity detection Keep updated Accounts data & Installed Base data in bFO/bFS Provide monthly forecasts, using bFO, and summaries in a timely manner. Participate in the preparation of analysis and reports on service performance. Provide precise and timely information to Tender team to prepare sales quotations and proposals Monitor margin to be at or above country thresholds. Use DOA process to escalate opportunities below thresholds. Work closely with Lead Virtual Service Sales Representatives and the BU account managers to maximize business opportunities. "Feed" the Services Marketing leaders with Offers feedback and needs Coordinate and/or attend trade shows and marketing/sales seminars as needed Build and manage Services Opportunity Pipeline Analyze & qualify opportunities in Bridge Front Office (Schneider's Sales force based Opportunity management tool) and secure a healthy pipeline Meet daily goal for outbound sales calls to support existing customer portfolio and identify and pursue new opportunities with assigned accounts. Manage calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to Demand Generation Engines (marketing & sales campaign, FSR leads and CCC/other sales leads) Develop up & cross-selling between Line of Businesses service offer Coordinate with all the Services & Product teams if needed, to satisfy service opportunities Document all records of customer history in BFO. For this California based position, the expected compensation range is $99,200 - $148,800 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. This job might be for you if: Ability to engage customers in person and virtually and move the sales process forward. Up to 45 % of Customer Facing Time (CFT) including physical visits or virtual interactions. Comfort with available technologies for remote communication, and customer/opportunity management Good working relationship and regular coordination with Tendering team, all Account Managers for opportunities identification and support Regular collaboration with Services Operational Marketing team for thorough understanding of Installed Base of their customer portfolio. (Update Install Base, Data Quality customer improvement) Education: Bachelor /associate degree in Electrical / Electronic Engineering Experience: 4 year college degree or equivalent work experience and at least 3 years technical sales experience. Selling contract, services, sustainability, consulting, audits Virtual Sales, Partner Sales or CCC experience is a plus Soft skills: Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services. Excellent verbal and written communication skills including C-level customers Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills. Ability to leverage technology for communications and managing own performance Why us? Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive. €25.7bn global revenue + employees in 100+ countries 45% of revenue from IoT 5% of revenue devoted for R&D You must submit an online application to be considered for any position with us. This position will be posted until filled It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Date Posted: 2024-01-12 Country: United States of America Location: HOH12: Wheels & Brakes - Troy 101 Waco Street, Troy, OH, 45373 USA Position Role Type: Onsite Collins Aerospace is looking for an experienced Customer Support Engineer . You will support Customer Support Engineering activities. You will also provide direct support to aircraft OE and their end customers, supporting instructions for continued airworthiness, i.e., maintenance manuals, and root cause investigations of field issues. You will provide service excellence support to our international customers. The department is accountable for all wheels & Brakes engineering activities related to new product development/introduction, production support, and in-service program support. This role serves in an Onsite capacity. Employees who are working in Onsite roles will work primarily onsite. Primary Responsibilities : Provide technical support to airlines, MRO facilities and OEMs, troubleshoot technical issues. Create technical sales and maintenance presentations. Perform root cause analysis of field reported issues and communicate problem resolution activity to the customer. Respond to technical inquiries directly from the customer, Field Service Engineers or through the Customer Response Center (CRC). Establish and maintain Component Maintenance Manuals (CMMs), Service Letters, Service Bulletins, etc. Provide input/feedback on OEM documents i.e., Aircraft Maintenance Manuals (AMMs). Communicate voice of the customer in design/development activities. Support NPI meetings, program reviews; review reliability data for wheel and brake components and carbon reuse and monitor brake life. Troubleshoot methodologies daily. Travel 10% domestically and internationally Communicate and present to Senior Level Leadership regarding status of technical issues. Perform other duties as required. Basic Qualifications : Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience. U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required. 3 or more years of general engineering experience Experience utilizing Microsoft Office- Excel, Word, and PowerPoint skills. Preferred Qualifications : SAP experience. Customer support experience in a technical/engineering environment. Experience in an aerospace manufacturing environment. Experience creating and delivering formal presentations to all levels of leadership. Team Center certification. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions. For the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable, and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us! This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE. Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child, and elder care services Teladoc Medical Experts, second opinion program And more! At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day Collins Aerospace Landing Systems Video The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms
04/13/2024
Full time
Date Posted: 2024-01-12 Country: United States of America Location: HOH12: Wheels & Brakes - Troy 101 Waco Street, Troy, OH, 45373 USA Position Role Type: Onsite Collins Aerospace is looking for an experienced Customer Support Engineer . You will support Customer Support Engineering activities. You will also provide direct support to aircraft OE and their end customers, supporting instructions for continued airworthiness, i.e., maintenance manuals, and root cause investigations of field issues. You will provide service excellence support to our international customers. The department is accountable for all wheels & Brakes engineering activities related to new product development/introduction, production support, and in-service program support. This role serves in an Onsite capacity. Employees who are working in Onsite roles will work primarily onsite. Primary Responsibilities : Provide technical support to airlines, MRO facilities and OEMs, troubleshoot technical issues. Create technical sales and maintenance presentations. Perform root cause analysis of field reported issues and communicate problem resolution activity to the customer. Respond to technical inquiries directly from the customer, Field Service Engineers or through the Customer Response Center (CRC). Establish and maintain Component Maintenance Manuals (CMMs), Service Letters, Service Bulletins, etc. Provide input/feedback on OEM documents i.e., Aircraft Maintenance Manuals (AMMs). Communicate voice of the customer in design/development activities. Support NPI meetings, program reviews; review reliability data for wheel and brake components and carbon reuse and monitor brake life. Troubleshoot methodologies daily. Travel 10% domestically and internationally Communicate and present to Senior Level Leadership regarding status of technical issues. Perform other duties as required. Basic Qualifications : Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience. U.S. Person (U.S. citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required. 3 or more years of general engineering experience Experience utilizing Microsoft Office- Excel, Word, and PowerPoint skills. Preferred Qualifications : SAP experience. Customer support experience in a technical/engineering environment. Experience in an aerospace manufacturing environment. Experience creating and delivering formal presentations to all levels of leadership. Team Center certification. Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions. For the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Our Advanced Structures team leverages advanced materials and additive manufacturing to develop complex interior and exterior solutions. These solutions ensure structural integrity of the aircraft, help aircraft take off and land, stay trim in the air, move forward, carry cargo and conduct rescues. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable, and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us! This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX Diversity drives innovation, inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE. Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child, and elder care services Teladoc Medical Experts, second opinion program And more! At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other propel us all higher, again and again. Apply now and be part of the team that's redefining aerospace, every day Collins Aerospace Landing Systems Video The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Telecommute : For candidates outside of Maryland, we will designate you as a telecommuter to work from home in VA, PA, NJ, NY, SC, NC, FL, or GA. For Baltimore residents: Our headquarters is in Locust Point and hybrid work will be required (2-3 days per week in the office) in the near future and definitely for training/meetings. Business Development Analyst (base salary plus commission) (GLOBAL LOGISTICS & INTERNATIONAL TRADE) Baltimore, MD 21230 (Locust Point/McHenry Row) In a world facing new challenges, a nimble but steady ship is more important than ever. We take pride in the development of our employees and our Business Development Analyst role provides the perfect blend of support, teamwork, individuality, & risk+reward as a recipe to jump-start your career on the most solid foundation possible. Is there a seat on our boat for you? The BDA will work directly with Sales, Marketing, and Business Development within targeted campaigns to provide admin and strategic sales support. You'll also work with Marketing Analysts & E-commerce Analysts on marketing and E-commerce-related functions and projects. Shapiro stands strong at 106-years old, but we're not your grandpa's shipping company. We have a track record of transparency, developing employees, and investing in our work environment like office space and technology. Our Paid Time Off policy is one of the most competitive in the country for new hires. Combine your passion for global trade + a natural drive to deliver excellent customer service into an engaging role. We're small enough to offer tons of growth & learning, but strong enough to compete across the globe. Typical duties include: Operate within strategic sales campaigns that drive new business and increase profits from existing accounts. Utilizes trade data subscriptions and other creative market research methods to proactively identify and qualify sales leads that feed marketing campaigns. Provides administrative support for sales representatives as needed. Administers CRM by entering and updating leads, as well as making necessary system changes and updates. Reviews campaign progress and assists in generating campaign results reporting. Builds a thorough understanding of each Sales Representative's current book of business, on a continuous basis. Reviews and qualifies incoming leads from the Company's website, personnel, and vendors. Determine if leads are viable and match our corporate strengths. Assists Business Development and Marketing Manager with maintaining detailed prospect activity records in Shapiro's CRM, as well as generating various reports within the CRM. Continually analyzes competitors, in terms of marketing materials, website, and strengths and weaknesses. Continually reviews trade publications to stay informed of new services and other general information that may be of interest to customers. Proactively researches and analyzes markets and publications that may correspond with the Company's marketing campaigns and seminars. Creates and maintains Intranet content pertaining to Sales and Marketing campaigns and materials. Maintains vendor log and analyzes vendor performance to ensure expectations and finished products are met or exceeded. EDUCATION AND EXPERIENCE Educational background: Bachelor's degree or equivalent combination of educational + work experience, with a focus in Marketing preferred or Supply Chain Logistics/International Business foundation. Seeking 2-3 years of marketing/business development experience preferred and/or comparable internship experience. 2-3 years of supply chain-type experience also preferred. SKILLS Proficient in Microsoft Windows, Microsoft Office products and Adobe products. Proficiency of interactive social media platforms. General knowledge of domestic and international air/ocean transportation and/or the importer/exporter base. Strong knowledge of domestic and international geography. Ability to work independently, with remote supervisory support, if needed. Ability to consistently meet deadlines and maintain steady performance and enthusiasm in a dynamic, time-sensitive work environment. Must be Internet savvy. Excellent verbal and written skills; candidate must be an effective communicator. Continual attention to detail in composing and proofing materials. Professional behavior. Must pass background check. Willingness to travel, as needed. Willingness to work overtime as needed. EOE/Non-exempt. Shapiro is a third-generation family-owned international shipping and logistics business, founded in 1915. For over a century, Samuel Shapiro & Company, Inc. has provided full door-to-door capabilities and proudly serves as a one-stop-shop for Customs brokerage and international freight forwarding services. It's simple - We Deliver. Problem Solved.
02/01/2022
Full time
Telecommute : For candidates outside of Maryland, we will designate you as a telecommuter to work from home in VA, PA, NJ, NY, SC, NC, FL, or GA. For Baltimore residents: Our headquarters is in Locust Point and hybrid work will be required (2-3 days per week in the office) in the near future and definitely for training/meetings. Business Development Analyst (base salary plus commission) (GLOBAL LOGISTICS & INTERNATIONAL TRADE) Baltimore, MD 21230 (Locust Point/McHenry Row) In a world facing new challenges, a nimble but steady ship is more important than ever. We take pride in the development of our employees and our Business Development Analyst role provides the perfect blend of support, teamwork, individuality, & risk+reward as a recipe to jump-start your career on the most solid foundation possible. Is there a seat on our boat for you? The BDA will work directly with Sales, Marketing, and Business Development within targeted campaigns to provide admin and strategic sales support. You'll also work with Marketing Analysts & E-commerce Analysts on marketing and E-commerce-related functions and projects. Shapiro stands strong at 106-years old, but we're not your grandpa's shipping company. We have a track record of transparency, developing employees, and investing in our work environment like office space and technology. Our Paid Time Off policy is one of the most competitive in the country for new hires. Combine your passion for global trade + a natural drive to deliver excellent customer service into an engaging role. We're small enough to offer tons of growth & learning, but strong enough to compete across the globe. Typical duties include: Operate within strategic sales campaigns that drive new business and increase profits from existing accounts. Utilizes trade data subscriptions and other creative market research methods to proactively identify and qualify sales leads that feed marketing campaigns. Provides administrative support for sales representatives as needed. Administers CRM by entering and updating leads, as well as making necessary system changes and updates. Reviews campaign progress and assists in generating campaign results reporting. Builds a thorough understanding of each Sales Representative's current book of business, on a continuous basis. Reviews and qualifies incoming leads from the Company's website, personnel, and vendors. Determine if leads are viable and match our corporate strengths. Assists Business Development and Marketing Manager with maintaining detailed prospect activity records in Shapiro's CRM, as well as generating various reports within the CRM. Continually analyzes competitors, in terms of marketing materials, website, and strengths and weaknesses. Continually reviews trade publications to stay informed of new services and other general information that may be of interest to customers. Proactively researches and analyzes markets and publications that may correspond with the Company's marketing campaigns and seminars. Creates and maintains Intranet content pertaining to Sales and Marketing campaigns and materials. Maintains vendor log and analyzes vendor performance to ensure expectations and finished products are met or exceeded. EDUCATION AND EXPERIENCE Educational background: Bachelor's degree or equivalent combination of educational + work experience, with a focus in Marketing preferred or Supply Chain Logistics/International Business foundation. Seeking 2-3 years of marketing/business development experience preferred and/or comparable internship experience. 2-3 years of supply chain-type experience also preferred. SKILLS Proficient in Microsoft Windows, Microsoft Office products and Adobe products. Proficiency of interactive social media platforms. General knowledge of domestic and international air/ocean transportation and/or the importer/exporter base. Strong knowledge of domestic and international geography. Ability to work independently, with remote supervisory support, if needed. Ability to consistently meet deadlines and maintain steady performance and enthusiasm in a dynamic, time-sensitive work environment. Must be Internet savvy. Excellent verbal and written skills; candidate must be an effective communicator. Continual attention to detail in composing and proofing materials. Professional behavior. Must pass background check. Willingness to travel, as needed. Willingness to work overtime as needed. EOE/Non-exempt. Shapiro is a third-generation family-owned international shipping and logistics business, founded in 1915. For over a century, Samuel Shapiro & Company, Inc. has provided full door-to-door capabilities and proudly serves as a one-stop-shop for Customs brokerage and international freight forwarding services. It's simple - We Deliver. Problem Solved.
About the team Dotloop is a collaboration platform that brings real estate agents, brokers and third-party providers into one workspace with their customers to complete transactions online, seamlessly. Dotloop is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. Our sales team is one of the best around. We are passionate, energetic and driven to exceed revenue goals while having fun. About the role The role of the Business Development Representative is to seek new business opportunities by contacting and developing relationships with potential customers and setting appointments for our Business Consultants. The role requires a growth mindset, high-level work ethic, and strong communication skills. You are motivated and results-driven and enjoy working in a team environment. To be successful in this role, you should have previous experience with CRM and marketing platforms. You will use your communication skills to cultivate strong top funnel relationships with prospects from first contact to secure appointments being at the frontline of our sales efforts. Responsibilities: * Generate new business opportunities by driving appointments for top-line revenue through appointment setting for business consultants. * Qualify prospects using lists, reports and through self-prospecting efforts. * Contact potential clients through cold calls, emails and inbounds. * Present our product and company to potential clients at a high level. * Build and maintain strong relationships with all decision makers. * Provide feedback to senior leadership on any roadblocks preventing acquisition efforts. * Assist marketing with conversion metrics on various lead generation inputs. * Provide additional resources to customers to increase retainment. This role has been categorized as a Hybrid position. "Hybrid" employees regularly work at an existing ZG corporate office for approximately 10 to 80 percent of their time each month, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the corporate office which must be identified to the Company in advance. The Recruiter and Hiring Manager will set expectations on the employee's preferred time in office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Possess high energy, strong desire to achieve top results with a positive can-do attitude. * High ethical values and professionalism. * Ability to prioritize and utilize time management. * Aptitude for new technologies and innovation. * Excellent written/verbal communication skills. * Salesforce.com or other CRM experience preferred. * College Degree is preferred. In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But don't just take our word for it. Read our reviews on [Glassdoor](,17.htm) and recent recognition from multiple organizations, including: [Fortuneâ??s 100 Best Companies to Work For ® List 2021]() Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. [See what information we collect about you.]() Requirements: Zillow
09/24/2021
About the team Dotloop is a collaboration platform that brings real estate agents, brokers and third-party providers into one workspace with their customers to complete transactions online, seamlessly. Dotloop is part of Zillow Group, whose mission is to build the largest, most trusted and vibrant home-related marketplace in the world. Our sales team is one of the best around. We are passionate, energetic and driven to exceed revenue goals while having fun. About the role The role of the Business Development Representative is to seek new business opportunities by contacting and developing relationships with potential customers and setting appointments for our Business Consultants. The role requires a growth mindset, high-level work ethic, and strong communication skills. You are motivated and results-driven and enjoy working in a team environment. To be successful in this role, you should have previous experience with CRM and marketing platforms. You will use your communication skills to cultivate strong top funnel relationships with prospects from first contact to secure appointments being at the frontline of our sales efforts. Responsibilities: * Generate new business opportunities by driving appointments for top-line revenue through appointment setting for business consultants. * Qualify prospects using lists, reports and through self-prospecting efforts. * Contact potential clients through cold calls, emails and inbounds. * Present our product and company to potential clients at a high level. * Build and maintain strong relationships with all decision makers. * Provide feedback to senior leadership on any roadblocks preventing acquisition efforts. * Assist marketing with conversion metrics on various lead generation inputs. * Provide additional resources to customers to increase retainment. This role has been categorized as a Hybrid position. "Hybrid" employees regularly work at an existing ZG corporate office for approximately 10 to 80 percent of their time each month, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the corporate office which must be identified to the Company in advance. The Recruiter and Hiring Manager will set expectations on the employee's preferred time in office. ZG has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute. Who you are * Possess high energy, strong desire to achieve top results with a positive can-do attitude. * High ethical values and professionalism. * Ability to prioritize and utilize time management. * Aptitude for new technologies and innovation. * Excellent written/verbal communication skills. * Salesforce.com or other CRM experience preferred. * College Degree is preferred. In addition to a competitive base salary this position is also eligible for variable incentives and/or equity awards based on factors such as experience, performance and location. Get to know us Zillow is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting or financing with transparency and nearly seamless end-to-end service. Millions of people visit Zillow and its affiliate sites every month to start their home search, and now they can rely on Zillow to help them finish it - and no matter what job you're in, you will play a critical role in making this vision a reality. At Zillow, we're powered by our innovative and inclusive work culture, where everyone has the flexibility, support and resources to do the best work of their careers. Our efforts to streamline the real estate transaction is supported by our passion to redefine the employee experience, a deep-rooted culture of innovation, a fundamental commitment to Equity and Belonging, and [world-class benefits](). But don't just take our word for it. Read our reviews on [Glassdoor](,17.htm) and recent recognition from multiple organizations, including: [Fortuneâ??s 100 Best Companies to Work For ® List 2021]() Bloomberg Gender-Equality Index 2021, Human Rights Campaign (HRC) Corporate Equity Index and HRC's Best Place to Work for LGBTQ Equality 2021, Fortune Best Workplaces for Technology 2020, Fortune Best Workplaces for Millennials 2020, Fortune Best Workplaces for Parents 2020, and the Deloitte Technology Fast 500. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at . Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. [See what information we collect about you.]() Requirements: Zillow