At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
04/28/2024
Full time
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
04/28/2024
Full time
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
04/28/2024
Full time
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
04/28/2024
Full time
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work. In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors. Team Overview: Edward Jones invested $1+ billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test and learn phase and are looking for talented, motivated professionals that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. The Partnership and Branch Incentives product team within the Finance technology portfolio is looking for a Product Delivery Manager to lead a team of technologists delivering custom applications to our Financial Advisors across the firm in support of their independent advisory needs. Technology at Edward Jones is all about relationships- with our clients and with each other. From that first brainstorm with the product owner to Scrum ceremonies where we celebrate deliverables and prioritize the backlog- we work together as a team. What You'll Do: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Product Team, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle times and improving usability scores by driving improvement of all things related to the SDLC for their teams Working with Shared Services teams within Digital Technology to remove impediments and obstacles for improvement of product delivery and cycle time Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team's deliverables Develop and execute on-going improvements for processes related to the team (e.g. incident management escalations) Deep understanding of the product team's systems, processes, priorities, and technologies while representing these aspects to all levels of Digital leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.g. compliance change management, information security, etc.) Ability to hold teams accountable for setting and achieving Service Level objectives In the people leadership part of this role, this leader will be responsible for: Coaching and mentoring of each team member through observation and timely feedback Identification of key team positions and develop ready-now successors Develop and execute on-going improvements for processes related to the team (e.g. resource management and support processes). Establish and maintain effective communications and relationships across teams, departments, vendors, and other divisions Must be able to establish and maintain effective relationships with vendors while aligning to the firm's objectives What Experience You'll Need: • Bachelor's degree required or related work experience • Minimum of 5 years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.) preferred • Deep, experience-based expertise on all aspects of SDLC best practices • Practical understanding of agile product development principles and values 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work data as of March 2022. Compensation provided for using, not obtaining, the rating. Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work and Fortune magazine. The privately held firm ranked No. 2 overall, in its fourth appearance on the list. 2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work and Fortune magazine, ranking No. 45. 2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great Place to Work , data as of August 2021. Compensation provided for using, not obtaining, the rating. For the 23rd time, Edward Jones has earned a spot on the Fortune 100 Best Companies to Work For ranking by Great Places to Work and Fortune magazine. Edward Jones ranked No. 35 on the prestigious 2022 list. 2022 Best Places to Work For LGBTQ+ Equality, Great Place to Work in partnership with Human Rights Campaign Foundation, published Equity Magazine January 2022, data as of July 2021. Compensation provided for using, not obtaining, the rating. Edward Jones scored 100 percent on the Human Rights Campaign Foundation's 2022 Corporate Equality Index (CEI) the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality. The ranking designated Jones as one of the best places to work for LGBTQ+Equality. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $113810 - $193785 Category: Headquarters
Distinctive Staffing Solutions
Saint Cloud, Minnesota
Summary: The Senior Business Analyst has the primary role to collaboratively work with leaders in our Business and IT areas to lead activities, identify and document business flows, ideas, issues, opportunities and translate into requirements. The Senior Business Analyst will partner with all Business and IT teams throughout the development and project deployment process to make sure the requirements are being satisfied. Education and Experience: A four year degree in Information Technology or related degree (or equivalent experience) and five years experience as a Business Analyst, preferably in transportation. Five years experience as a senior level analyst in business analysis, business systems analysis, or both. Natural desire to take ownership and accountability for the requirements phase/outcomes. Proven talent in planning/estimating business analysis activities for project and scope of work. Proven skills in experience in elicitation, organization and scribing of business requirements into high quality features, user stories, and acceptance criteria by way of JIRA/Confluence or similar tool. Proven and excellent meeting facilitation (virtual and in person) and communication skills. Ability to differentiate and organize business, solution-oriented functional and non-functional requirements during meetings and ultimately in scribed and approved deliverables. Business Process Development experience combined with the demonstrated ability to work one on one or in groups with end users to elicit business requirements in a relationship-based manner. Proven experience in process mapping in tools such as Visio, Miro etc. Strong ability to lead meetings and conversations - asking questions, managing the dialogue to achieve the objectives and agenda of the discussion. Ability to effectively illustrate design, development, and testing process both to our Business partners using non-technical jargon as well as IT partners for technical delivery. Ability to learn quickly and operate effectively in a fast-paced environment. Results-oriented - Strong analytical, organizational, and communication skills. Strong situational awareness, excellent analytical and problem-solving skills. Proficient in Microsoft Office (Word, Excel, and Outlook), JIRA and Confluence or similar tools. Excellent interpersonal skills and demonstrated ability to effectively collaborate with a variety of people and cultures, within business units as well as external customers, partners and suppliers. Willing and able to travel infrequently, including overnight travel. Essential Duties and Responsibilities Business relationship management Consult and partner with business process owners to continuously improve processes Work with partners to develop/refine business requirements aligned to organizational strategy. Provide the interface between the technical resource pool and business partners. Build strong relationships with project team members to identify and resolve issues. Facilitation Partner with business and technical teams to develop and/or modify processes to resolve moderate to complex business issues. Facilitate Process Mapping exercises to identify current state and future state processes. Plan, conduct and facilitate the analysis of complex business issues to be solved with process changes and information systems. Engage in multiple initiatives simultaneously and maintain ongoing awareness of project requirements. Conform to shifting priorities, demands and timelines through analytical and problem solving. Lead and participate in a variety of project requirements gathering activities utilizing established departmental practices and templates. Keep project meetings to a cadence to motivate and keep project team members focused. May engage in process and application testing, documenting issues and resolutions. Documentation Create documentation such as policies, procedures, workflows, process maps, and user guides. Work with end users and developer resources to keep documents up to date. Coordinate the organization and retention of that document repository. Assist IT staff in recording existing processes and organizing that knowledge base. Working with business and/or product owner, formulate and help define product scope matrix, objectives, requirements, user stories and acceptance criteria through best practice disciplines, research, and requirements gathering. Provide the team an analysis of business and user needs, elicitation, organization and documentation of user stories, business requirements, process flows, and translation of business requirements into functional requirements and acceptance criteria. Function consistently, effectively, and reliably in accordance with the Companys values as set forth in our core competencies and behaviors to foster clients culture (All Employee Competencies). Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required. Performs other duties and responsibilities as assigned.
04/28/2024
Summary: The Senior Business Analyst has the primary role to collaboratively work with leaders in our Business and IT areas to lead activities, identify and document business flows, ideas, issues, opportunities and translate into requirements. The Senior Business Analyst will partner with all Business and IT teams throughout the development and project deployment process to make sure the requirements are being satisfied. Education and Experience: A four year degree in Information Technology or related degree (or equivalent experience) and five years experience as a Business Analyst, preferably in transportation. Five years experience as a senior level analyst in business analysis, business systems analysis, or both. Natural desire to take ownership and accountability for the requirements phase/outcomes. Proven talent in planning/estimating business analysis activities for project and scope of work. Proven skills in experience in elicitation, organization and scribing of business requirements into high quality features, user stories, and acceptance criteria by way of JIRA/Confluence or similar tool. Proven and excellent meeting facilitation (virtual and in person) and communication skills. Ability to differentiate and organize business, solution-oriented functional and non-functional requirements during meetings and ultimately in scribed and approved deliverables. Business Process Development experience combined with the demonstrated ability to work one on one or in groups with end users to elicit business requirements in a relationship-based manner. Proven experience in process mapping in tools such as Visio, Miro etc. Strong ability to lead meetings and conversations - asking questions, managing the dialogue to achieve the objectives and agenda of the discussion. Ability to effectively illustrate design, development, and testing process both to our Business partners using non-technical jargon as well as IT partners for technical delivery. Ability to learn quickly and operate effectively in a fast-paced environment. Results-oriented - Strong analytical, organizational, and communication skills. Strong situational awareness, excellent analytical and problem-solving skills. Proficient in Microsoft Office (Word, Excel, and Outlook), JIRA and Confluence or similar tools. Excellent interpersonal skills and demonstrated ability to effectively collaborate with a variety of people and cultures, within business units as well as external customers, partners and suppliers. Willing and able to travel infrequently, including overnight travel. Essential Duties and Responsibilities Business relationship management Consult and partner with business process owners to continuously improve processes Work with partners to develop/refine business requirements aligned to organizational strategy. Provide the interface between the technical resource pool and business partners. Build strong relationships with project team members to identify and resolve issues. Facilitation Partner with business and technical teams to develop and/or modify processes to resolve moderate to complex business issues. Facilitate Process Mapping exercises to identify current state and future state processes. Plan, conduct and facilitate the analysis of complex business issues to be solved with process changes and information systems. Engage in multiple initiatives simultaneously and maintain ongoing awareness of project requirements. Conform to shifting priorities, demands and timelines through analytical and problem solving. Lead and participate in a variety of project requirements gathering activities utilizing established departmental practices and templates. Keep project meetings to a cadence to motivate and keep project team members focused. May engage in process and application testing, documenting issues and resolutions. Documentation Create documentation such as policies, procedures, workflows, process maps, and user guides. Work with end users and developer resources to keep documents up to date. Coordinate the organization and retention of that document repository. Assist IT staff in recording existing processes and organizing that knowledge base. Working with business and/or product owner, formulate and help define product scope matrix, objectives, requirements, user stories and acceptance criteria through best practice disciplines, research, and requirements gathering. Provide the team an analysis of business and user needs, elicitation, organization and documentation of user stories, business requirements, process flows, and translation of business requirements into functional requirements and acceptance criteria. Function consistently, effectively, and reliably in accordance with the Companys values as set forth in our core competencies and behaviors to foster clients culture (All Employee Competencies). Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required. Performs other duties and responsibilities as assigned.
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Infrastructure Operations Analyst II (Mainframe) to join our Service Management team, and will work a Hybrid schedule (2-3 days per week in-office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Pittsburgh, PA or Lake Mary, FL. In this role, you'll make an impact in the following ways: Perform first level monitoring to ensure a good overall health of the Mainframe server. Responsible for the day-to-day operations of the TSO mainframe computing facilities. Monitor system consoles for unusual conditions and analyze failures. Identify system operational and performance problems. Understand and able to diagnose console messages and WTOR's. Should be able to handle problems with SMF, JES2, DASD, Initiators, etc. Hands on with MVS Commands and JES2 Commands. Hands on with Shutdown / IPL procedure and HMC Activities is a must. Provide Disaster Recovery capabilities to support all production systems. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.Experience in handling Mainframe severity issues. Knowledge on Mainframe concepts and good understanding of JES2, CICS, DB2, IMS, VTAM and Hardware. Knowledge of ITIL framework and ServiceNow is a plus. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment. Positive team player attitude with excellent verbal and written communication skills Excellent communication and presentation skills. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
04/27/2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Infrastructure Operations Analyst II (Mainframe) to join our Service Management team, and will work a Hybrid schedule (2-3 days per week in-office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Pittsburgh, PA or Lake Mary, FL. In this role, you'll make an impact in the following ways: Perform first level monitoring to ensure a good overall health of the Mainframe server. Responsible for the day-to-day operations of the TSO mainframe computing facilities. Monitor system consoles for unusual conditions and analyze failures. Identify system operational and performance problems. Understand and able to diagnose console messages and WTOR's. Should be able to handle problems with SMF, JES2, DASD, Initiators, etc. Hands on with MVS Commands and JES2 Commands. Hands on with Shutdown / IPL procedure and HMC Activities is a must. Provide Disaster Recovery capabilities to support all production systems. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.Experience in handling Mainframe severity issues. Knowledge on Mainframe concepts and good understanding of JES2, CICS, DB2, IMS, VTAM and Hardware. Knowledge of ITIL framework and ServiceNow is a plus. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment. Positive team player attitude with excellent verbal and written communication skills Excellent communication and presentation skills. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Infrastructure Operations Analyst II (Mainframe) to join our Service Management team, and will work a Hybrid schedule (2-3 days per week in-office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Pittsburgh, PA or Lake Mary, FL. In this role, you'll make an impact in the following ways: Perform first level monitoring to ensure a good overall health of the Mainframe server. Responsible for the day-to-day operations of the TSO mainframe computing facilities. Monitor system consoles for unusual conditions and analyze failures. Identify system operational and performance problems. Understand and able to diagnose console messages and WTOR's. Should be able to handle problems with SMF, JES2, DASD, Initiators, etc. Hands on with MVS Commands and JES2 Commands. Hands on with Shutdown / IPL procedure and HMC Activities is a must. Provide Disaster Recovery capabilities to support all production systems. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.Experience in handling Mainframe severity issues. Knowledge on Mainframe concepts and good understanding of JES2, CICS, DB2, IMS, VTAM and Hardware. Knowledge of ITIL framework and ServiceNow is a plus. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment. Positive team player attitude with excellent verbal and written communication skills Excellent communication and presentation skills. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
04/26/2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Infrastructure Operations Analyst II (Mainframe) to join our Service Management team, and will work a Hybrid schedule (2-3 days per week in-office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Pittsburgh, PA or Lake Mary, FL. In this role, you'll make an impact in the following ways: Perform first level monitoring to ensure a good overall health of the Mainframe server. Responsible for the day-to-day operations of the TSO mainframe computing facilities. Monitor system consoles for unusual conditions and analyze failures. Identify system operational and performance problems. Understand and able to diagnose console messages and WTOR's. Should be able to handle problems with SMF, JES2, DASD, Initiators, etc. Hands on with MVS Commands and JES2 Commands. Hands on with Shutdown / IPL procedure and HMC Activities is a must. Provide Disaster Recovery capabilities to support all production systems. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.Experience in handling Mainframe severity issues. Knowledge on Mainframe concepts and good understanding of JES2, CICS, DB2, IMS, VTAM and Hardware. Knowledge of ITIL framework and ServiceNow is a plus. Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment. Positive team player attitude with excellent verbal and written communication skills Excellent communication and presentation skills. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network. Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! _ About the Role: As an Analyst Kinetic Construction, you will utilize MS Office Suite applications to analyze data related to construction projects making recommendations based on these data sets. Most of your time will be spent planning, forecasting, utilizing predictive analytics, and scheduling construction crews based on project deadlines and customer demands. Another major component of this role will be spent utilizing systems and analyzing reports to help managers and leadership monitor KPIs and measure productivity levels. This challenging, fast-paced work environment requires attention to detail and the ability to gather and analyze data making accurate recommendations. To be effective you will need to learn the tools and applications specific to Windstream such as, EPM (QuickBase Software Solution), Job Trac, and more. What You'll Do: Utilize keen attention to detail required to analyze data and provide recommendations on appropriate courses of action. Monitor progress and provide reports on jobs post-engineering and prior to construction phases. Forecast and schedule OSP strategic projects using historical data and knowledge of the business. Plan and assign resources to both strategic and Business as Usual (BAU) work orders. Reschedule jobs as delays occur. Monitor hour consumption and develop reporting for managers to track logged hours. Other duties as assigned. Do You Have? This is a virtual/work from home position. Windstream requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher. Strong written and verbal communication skills to provide accurate, timely, and concise updates to leadership. Strong analytical and organizational skills to maintain and update several data lists at the same time. The ability to remain focused and multi-task in a fast-paced environment, performing required duties and meeting deadlines. Ability to communicate professionally via email, phone calls and video conferencing and exhibit strong interpersonal skills. Ability to work within a flexible shift with some overtime Even Better: OSP Construction knowledge and an aptitude to learn. Proficient with multiple MS Office applications. Previous experience with Windstream systems and applications. Physical Tasks - Standing Occasionally: 0-33% Walking Occasionally: 0-33% Sitting and Stationary: Continuously: 67-100% Bending: Occasionally: 0-33% Crouching: Occasionally: 0-33% Carrying: Occasionally: 0-33% Reaching: Occasionally: 0-33% Lifting -Lowering >1-15 lbs: Occasionally: 0-33% Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100% Near Vision: Continuously: 67-100% Far Vision: Occasionally: 0-33% Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier The starting compensation range for this job is $43,500 to $53,800. Text Windstream to 97211 IND123 _ Our Benefits: Medical, Dental, Vision Insurance Plans 401K Plan Health & Flexible Savings Account Life and AD&D, Spousal Life, Child Life Insurance Plans Educational Assistance Plan Identity Theft, Legal, Auto & Home and Pet Insurance Windstream CIB Statement: Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve. Our Employee Resource Groups: WinVets - Veteran Employee Resource Group WOW - Women Employee Resource Group WINPRIDE - LGBTQ+ Employee Resource Group WBPN - Black Professional Resource Group WARG - Ability Resource Group LaFamilia -Hispanic Resource Group Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
04/26/2024
Full time
Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. As Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice, and digital TV to consumers through an enhanced fiber network. Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! _ About the Role: As an Analyst Kinetic Construction, you will utilize MS Office Suite applications to analyze data related to construction projects making recommendations based on these data sets. Most of your time will be spent planning, forecasting, utilizing predictive analytics, and scheduling construction crews based on project deadlines and customer demands. Another major component of this role will be spent utilizing systems and analyzing reports to help managers and leadership monitor KPIs and measure productivity levels. This challenging, fast-paced work environment requires attention to detail and the ability to gather and analyze data making accurate recommendations. To be effective you will need to learn the tools and applications specific to Windstream such as, EPM (QuickBase Software Solution), Job Trac, and more. What You'll Do: Utilize keen attention to detail required to analyze data and provide recommendations on appropriate courses of action. Monitor progress and provide reports on jobs post-engineering and prior to construction phases. Forecast and schedule OSP strategic projects using historical data and knowledge of the business. Plan and assign resources to both strategic and Business as Usual (BAU) work orders. Reschedule jobs as delays occur. Monitor hour consumption and develop reporting for managers to track logged hours. Other duties as assigned. Do You Have? This is a virtual/work from home position. Windstream requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher. Strong written and verbal communication skills to provide accurate, timely, and concise updates to leadership. Strong analytical and organizational skills to maintain and update several data lists at the same time. The ability to remain focused and multi-task in a fast-paced environment, performing required duties and meeting deadlines. Ability to communicate professionally via email, phone calls and video conferencing and exhibit strong interpersonal skills. Ability to work within a flexible shift with some overtime Even Better: OSP Construction knowledge and an aptitude to learn. Proficient with multiple MS Office applications. Previous experience with Windstream systems and applications. Physical Tasks - Standing Occasionally: 0-33% Walking Occasionally: 0-33% Sitting and Stationary: Continuously: 67-100% Bending: Occasionally: 0-33% Crouching: Occasionally: 0-33% Carrying: Occasionally: 0-33% Reaching: Occasionally: 0-33% Lifting -Lowering >1-15 lbs: Occasionally: 0-33% Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% Fine Manipulating: Frequently: 34-66% Audio Visual Needs - Hearing: Continuously: 67-100% Near Vision: Continuously: 67-100% Far Vision: Occasionally: 0-33% Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance : Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier The starting compensation range for this job is $43,500 to $53,800. Text Windstream to 97211 IND123 _ Our Benefits: Medical, Dental, Vision Insurance Plans 401K Plan Health & Flexible Savings Account Life and AD&D, Spousal Life, Child Life Insurance Plans Educational Assistance Plan Identity Theft, Legal, Auto & Home and Pet Insurance Windstream CIB Statement: Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve. Our Employee Resource Groups: WinVets - Veteran Employee Resource Group WOW - Women Employee Resource Group WINPRIDE - LGBTQ+ Employee Resource Group WBPN - Black Professional Resource Group WARG - Ability Resource Group LaFamilia -Hispanic Resource Group Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing. Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Overview Senior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Production Services Application Support Analyst to join our Production Services team. and will work a Hybrid schedule (2-3 days per week in-office required) . Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Lake Mary, FL. In this role, you'll make an impact in the following ways: Infrastructure and Application support Support SOD, EOD, ESP, Testing, Troubleshooting, DR and middleware software/hardware support for 340 + applications across 5 lines of businesses. Troubleshooting moderate to complex issues relative to Application and Infrastructure components. Work with various Application and infrastructure teams to resolve any issues. Monitoring system health, responding and escalating to alerts, diagnosing issues, and resolving incidents. Work towards minimizing downtime and any service disruptions. Documentation and incident post-mortems are often part of the duties to prevent recurring issues. Contributes to the achievement of team objectives and work on special projects as assigned. Provide off hour, weekend and holiday support as needed. metric gathering, reporting and tracking for SLA's and OLA's. Business continuity and disaster recovery planning, testing and execution. Implements, integrates and supports various mainframe, mid-frame, distributed, web, and ancillary products. Reviews new/modified file transmission requests. Formulates plans to meet system performance objectives. Analyzes, implements, maintains, and performs software installations and upgrades to operating systems and layered software packages. To be successful in this role, we're seeking the following: Expertise in system administration, cloud services, networking, virtualization, infrastructure automation. PowerShell and visual basic scripting, SQL query, Linux (RHEL), Apache, Tomcat, Agile methodology, databases (MS SQL Server, Oracle, Vertica). Provides on-site and on-call support through analysis and works with various application and infrastructure teams to remediate. Communicates both formally and informally with customers and end users. Experience with Microsoft Office Word, Excel, and PowerPoint needed for metric report development and tracking. Bachelor's degree in computer science or a related discipline, or equivalent work experience required4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
04/25/2024
Full time
Overview Senior Associate, Production Services Application Support Analyst Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Production Services Application Support Analyst to join our Production Services team. and will work a Hybrid schedule (2-3 days per week in-office required) . Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements. This role is located in Lake Mary, FL. In this role, you'll make an impact in the following ways: Infrastructure and Application support Support SOD, EOD, ESP, Testing, Troubleshooting, DR and middleware software/hardware support for 340 + applications across 5 lines of businesses. Troubleshooting moderate to complex issues relative to Application and Infrastructure components. Work with various Application and infrastructure teams to resolve any issues. Monitoring system health, responding and escalating to alerts, diagnosing issues, and resolving incidents. Work towards minimizing downtime and any service disruptions. Documentation and incident post-mortems are often part of the duties to prevent recurring issues. Contributes to the achievement of team objectives and work on special projects as assigned. Provide off hour, weekend and holiday support as needed. metric gathering, reporting and tracking for SLA's and OLA's. Business continuity and disaster recovery planning, testing and execution. Implements, integrates and supports various mainframe, mid-frame, distributed, web, and ancillary products. Reviews new/modified file transmission requests. Formulates plans to meet system performance objectives. Analyzes, implements, maintains, and performs software installations and upgrades to operating systems and layered software packages. To be successful in this role, we're seeking the following: Expertise in system administration, cloud services, networking, virtualization, infrastructure automation. PowerShell and visual basic scripting, SQL query, Linux (RHEL), Apache, Tomcat, Agile methodology, databases (MS SQL Server, Oracle, Vertica). Provides on-site and on-call support through analysis and works with various application and infrastructure teams to remediate. Communicates both formally and informally with customers and end users. Experience with Microsoft Office Word, Excel, and PowerPoint needed for metric report development and tracking. Bachelor's degree in computer science or a related discipline, or equivalent work experience required4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Human Rights Campaign Foundation, 100% score Corporate Equality Index Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
The Technical Analyst will be responsible for the daily support of service delivery within the global infrastructure environment. In addition, this role will serve as a project and technical resource to approved application and infrastructure projects. It is expected that this role will act independently, resolve problems and fulfill work assignments with little to no supervision. Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include: Data Base Administration (DBA) Server Data Network Voice Network Storage Application Platforms ESSENTIAL DUTIES AND RESPONSIBILITIES: These duties are not meant to be all-inclusive and other duties may be assigned. Support low to medium complexity maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area. Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities. Responsible for gathering requirements, creating recommendations, and implementing solutions to meet the project requirements. Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing. Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross training. Responsible for maintaining systems required to support IT applications for designated Technical Analyst specialty (AIX, SQL, Voice, etc.). MINIMUM QUALIFICATIONS: Bachelors degree in computer science, Information Systems, or equivalent. Three (3) or more years of experience in Information Technology, or in a related area. PREFERRED QUALIFICATIONS: Relevant industry related certifications. Information Technology experience within the manufacturing industry. Ability to effectively communicate. Ability to work in a team environment. Strong organizational skills with exceptional follow through and attention to detail. Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. Ability to work in a fast-paced environment where requirements are constantly changing. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Database Administration: o Oracle Role: Experience in Oracle database and Oracle RMAN; Experience within operating systems (Linus (RHEL, SUSE, OEL), AIX, or Solaris; Oracle Certified Professional. o SQL Role: Knowledge and experience within database build, database architecture, database backup and recovery; Knowledge with SSIS, SSRS, and SSAS; Experience in SQL 2016, 2014 and/or 2012; Experience in Widows 2012, 2008, and/or 2003; Microsoft Certified Solutions Associate (MCSA) Server: o AIX: IBM AIX Certification o Linux: RedHat Certification o Windows: Familiar with VMware and server virtualization technology; Microsoft Certification, VMware Certification. Data Network: Network A+ Certification, Cisco CCNA Certification Voice Network: Cisco CCNA Certification, ITIL Foundation Certification Storage: Experience with operating systems such as Linux RedHat, Oracle Enterprise Linux, and Windows Server 2008 and 2012; Experience with enterprise storage concepts (EMC VAX, VNX); Experience with backup and recovery concepts (EMC Avamar and Data Domain); Experience with Microsoft Active Directory (NTFS, DFS, and file services); Understanding of VMware and vSphere. Application Platforms: o Oracle JDE CNC: Experience with JDE CNC Administration, JDE system administration, and JDE security administration; Experience supporting JDE on any the following operations systems, databases and middleware technologies: IBM I, IBM AIX, MS Servers, Linux, DB2i, Oracle DB, Microsoft SQL, IBM WebSphere, and Oracle WebLogic. o Middleware: Knowledge in configuration and administration on any of the following middleware application server platforms: WebLogic, WebSphere, Tomcat, and Wildfly/JBOSS. Basic knowledge of Windows Server OS and RHEL or other Linux is required.
04/24/2024
Full time
The Technical Analyst will be responsible for the daily support of service delivery within the global infrastructure environment. In addition, this role will serve as a project and technical resource to approved application and infrastructure projects. It is expected that this role will act independently, resolve problems and fulfill work assignments with little to no supervision. Within the technical analyst roles, team members will support a wide variety of departments and disciples which will include: Data Base Administration (DBA) Server Data Network Voice Network Storage Application Platforms ESSENTIAL DUTIES AND RESPONSIBILITIES: These duties are not meant to be all-inclusive and other duties may be assigned. Support low to medium complexity maintenance, Run-the-Business (RTB) support, and respond to incident service requests of the assigned global infrastructure area. Serve as a project resource on application and infrastructure project efforts representing infrastructure functional capabilities. Responsible for gathering requirements, creating recommendations, and implementing solutions to meet the project requirements. Provide knowledge sharing in the form of efforts such as writing knowledge articles, relationship development with other Information Technology (IT) staff, and job shadowing. Develop and increase technical knowledge and capabilities through training, investing time to understand technical/organizational direction and cross training. Responsible for maintaining systems required to support IT applications for designated Technical Analyst specialty (AIX, SQL, Voice, etc.). MINIMUM QUALIFICATIONS: Bachelors degree in computer science, Information Systems, or equivalent. Three (3) or more years of experience in Information Technology, or in a related area. PREFERRED QUALIFICATIONS: Relevant industry related certifications. Information Technology experience within the manufacturing industry. Ability to effectively communicate. Ability to work in a team environment. Strong organizational skills with exceptional follow through and attention to detail. Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines. Ability to work in a fast-paced environment where requirements are constantly changing. Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc. Database Administration: o Oracle Role: Experience in Oracle database and Oracle RMAN; Experience within operating systems (Linus (RHEL, SUSE, OEL), AIX, or Solaris; Oracle Certified Professional. o SQL Role: Knowledge and experience within database build, database architecture, database backup and recovery; Knowledge with SSIS, SSRS, and SSAS; Experience in SQL 2016, 2014 and/or 2012; Experience in Widows 2012, 2008, and/or 2003; Microsoft Certified Solutions Associate (MCSA) Server: o AIX: IBM AIX Certification o Linux: RedHat Certification o Windows: Familiar with VMware and server virtualization technology; Microsoft Certification, VMware Certification. Data Network: Network A+ Certification, Cisco CCNA Certification Voice Network: Cisco CCNA Certification, ITIL Foundation Certification Storage: Experience with operating systems such as Linux RedHat, Oracle Enterprise Linux, and Windows Server 2008 and 2012; Experience with enterprise storage concepts (EMC VAX, VNX); Experience with backup and recovery concepts (EMC Avamar and Data Domain); Experience with Microsoft Active Directory (NTFS, DFS, and file services); Understanding of VMware and vSphere. Application Platforms: o Oracle JDE CNC: Experience with JDE CNC Administration, JDE system administration, and JDE security administration; Experience supporting JDE on any the following operations systems, databases and middleware technologies: IBM I, IBM AIX, MS Servers, Linux, DB2i, Oracle DB, Microsoft SQL, IBM WebSphere, and Oracle WebLogic. o Middleware: Knowledge in configuration and administration on any of the following middleware application server platforms: WebLogic, WebSphere, Tomcat, and Wildfly/JBOSS. Basic knowledge of Windows Server OS and RHEL or other Linux is required.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We are currently in the test-and-learn phase and are looking for talented, motivated professionals, which want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you have considered Edward Jones in the past, it is time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future. About The Team Resolve end-user issues escalated from first-level associates or other departments through phone, email, and ticket inquiries according to stated operating level objectives. Topics include; but are not limited to; branch, home office, vendor hardware, network configurations, and software. What You'LL do Analyze user impact as a result of changes in hardware, software, and network configurations and provide information to drive service improvements Identify and drive necessary knowledge-based changes. Provide feedback to first-level associates in order to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with Windows and MacOS Proficiency with networking and networking concepts Proficiency with Office 365 software and terminology Proficiency with mobile devices such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops / Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $52080 - $85880 Category: Headquarters
04/21/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We are currently in the test-and-learn phase and are looking for talented, motivated professionals, which want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you have considered Edward Jones in the past, it is time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future. About The Team Resolve end-user issues escalated from first-level associates or other departments through phone, email, and ticket inquiries according to stated operating level objectives. Topics include; but are not limited to; branch, home office, vendor hardware, network configurations, and software. What You'LL do Analyze user impact as a result of changes in hardware, software, and network configurations and provide information to drive service improvements Identify and drive necessary knowledge-based changes. Provide feedback to first-level associates in order to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with Windows and MacOS Proficiency with networking and networking concepts Proficiency with Office 365 software and terminology Proficiency with mobile devices such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops / Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $52080 - $85880 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We are currently in the test-and-learn phase and are looking for talented, motivated professionals, which want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you have considered Edward Jones in the past, it is time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future. About The Team Resolve end-user issues escalated from first-level associates or other departments through phone, email, and ticket inquiries according to stated operating level objectives. Topics include; but are not limited to; branch, home office, vendor hardware, network configurations, and software. What You'LL do Analyze user impact as a result of changes in hardware, software, and network configurations and provide information to drive service improvements Identify and drive necessary knowledge-based changes. Provide feedback to first-level associates in order to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with Windows and MacOS Proficiency with networking and networking concepts Proficiency with Office 365 software and terminology Proficiency with mobile devices such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops / Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $52080 - $85880 Category: Headquarters
04/21/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We are currently in the test-and-learn phase and are looking for talented, motivated professionals, which want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices. If you have considered Edward Jones in the past, it is time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future. About The Team Resolve end-user issues escalated from first-level associates or other departments through phone, email, and ticket inquiries according to stated operating level objectives. Topics include; but are not limited to; branch, home office, vendor hardware, network configurations, and software. What You'LL do Analyze user impact as a result of changes in hardware, software, and network configurations and provide information to drive service improvements Identify and drive necessary knowledge-based changes. Provide feedback to first-level associates in order to improve the quality of service the Helpdesk provides. Responsible for some holiday coverage as a regular function of the department. Provide off-hours support in rotation with other team members. Supports the hardware and software infrastructure in the branch and home office environments in a way that ensures continued functionality What You'll Need Bachelor's degree preferred Minimum of 2+ years of experience in a technical support environment Working knowledge of branch router, switch, and UPS configuration, maintenance, support, and troubleshooting. Basic knowledge of tools and technologies to monitor and diagnose branch connectivity. Proficiency with Windows and MacOS Proficiency with networking and networking concepts Proficiency with Office 365 software and terminology Proficiency with mobile devices such as IOS and Androids Experience working with Remote technology, Physical Hardware, Printers Laptops / Desktops General Peripherals " Internally the position is posted as Support Analyst " Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday. At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $52080 - $85880 Category: Headquarters
AIP INC is hiring a Data Analyst Immediately Candidates must meet the following criteria: Must Live in Houston, TX Must Have 5 years of O&G Data Analyst Experience Must Know Spotfire, Power B1 and experience building Performance Dashboards Must have working knowledge of developing and implementing the data models for assigned reports, dashboards and business intelligence applications including, but not limited to gathering necessary data requirements, understanding presentation layer needs and developing the semantic layer, analytic views, virtualization layers, logical data models, working with the application DBA's to implement better physical data models and working with developers on solving challenging and difficult data and data performance issues. Proven ability to apply creative thinking to resolve problems. Provide hands-on technical knowledge & leadership working with database developers, DBAs, architects, data quality analysts, and other teams as well as manages relationships within context of the individual role. Must be available Immediately.
04/19/2024
Full time
AIP INC is hiring a Data Analyst Immediately Candidates must meet the following criteria: Must Live in Houston, TX Must Have 5 years of O&G Data Analyst Experience Must Know Spotfire, Power B1 and experience building Performance Dashboards Must have working knowledge of developing and implementing the data models for assigned reports, dashboards and business intelligence applications including, but not limited to gathering necessary data requirements, understanding presentation layer needs and developing the semantic layer, analytic views, virtualization layers, logical data models, working with the application DBA's to implement better physical data models and working with developers on solving challenging and difficult data and data performance issues. Proven ability to apply creative thinking to resolve problems. Provide hands-on technical knowledge & leadership working with database developers, DBAs, architects, data quality analysts, and other teams as well as manages relationships within context of the individual role. Must be available Immediately.
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
04/16/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
04/16/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
04/15/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
04/15/2024
Full time
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report . 1 Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating. In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible. You may be surprised to know that Edward Jones employs hundreds of software developers - all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future. The Financial Planning & Analysis product team is responsible for delivering a world-class digital FP&A technology that supports the firm's financial health through planning and budgeting, integrated financial planning, management and performance reporting, and forecasting and modeling. As a business system analyst on this team, you would be focused on ensuring the monthly forecasting cycle executes as expected and that any changes that occur within the firm are systematically represented within OneStream. With OneStream recently going live in 2023 and still maturing , there is still a tremendous amount of new functionality and capabilities on the roadmap for this team to implement. What you'll do Work in partnership with the product owner to understand the needs of business strategy leaders and internal users, providing insight relevant to decision-making with the development team to maintain, enhance, or integrate firm financial planning and analysis systems and data. Build and support one or more highly complex business processes, striving to continuously improve these processes in benefit of the system user. Create and refine user stories and develop test strategies/test scripts from acceptance criteria to enable successful sprint execution, as a member of the product team working cross-functionally. Generate communication, process, and educational plans to mitigate the disruption of change. Contribute to formal change management efforts to prepare customers and stakeholders for change. The digital product analyst may lead the internal change efforts for small initiatives or work collaboratively with formal project leaders for larger, more complex, changes. Support the delivery of incremental and continuous value to the end users and ensure the final implementation of features and capabilities delivers the expected user value. Understand technical strategy and system integrations, communicating risk to business processes and cross-functional impact of change as part of product or portfolio planning and execution. Conduct meaningful descriptive data analysis to inform business decisions. Primarily by performing root cause, impact analysis, scenario analysis, and operational and performance report creation. Provide post-implementation support, including configuration updates and system administration. Configure security and perform access reconciliation reviews. Take a team-first approach to continue to mature the cross-functional capabilities of the team through training/mentoring. What You'll Need Bachelor's degree is required with emphasis in Finance/Accounting or STEM related field (or relevant work experience) 2+ years of experience designing and implementing functional systems and data. Experience with FP&A digital software as a service (SaaS) Products, like OneStream, required Strong knowledge of accounting/finance concepts, practices, and procedures, with emphasis on processes supporting Financial Planning, Investment Decision Making, and Business Case Creation. Advanced knowledge of standard business system analyst principles and practices Experience with agile teams preferred. Experience with JIRA preferred. Advanced knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling. Ability to effectively communicate with leaders using verbal, written, and presentation skills. "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday." At Edward Jones, w e are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate: Salary: $70659 - $116516 Category: Headquarters
Seneca Resources is seeking a CWMD Arms Control Policy Analyst to join our talented team members to provide overall support to the Countering Weapons of Mass Destruction program of ours. This position will sit onsite at Hurlburt Feilds, Air Base, FL. Our client is a Service Disabled Veteran Owned Small Business with a passion to equip our nation's armed forces and first responders with the very best to empower their missions. From the virtual battlefield to boots on the ground, our people, processes, and performance drive our ability to help our clients protect what matters, now and for generations to come. Support Headquarters, United States Air Force, Assistant Chief of Staff for Strategic Deterrence and Nuclear Integration (HQ USAF/A10) role within the Air Force Countering Weapons of Mass Destruction (CWMD) Enterprise. We Value: The Drive to Perform Beyond Perceived Limits. The Desire to Find Significance in All We Do. The Passion and Compassion That Powers Both. Responsibilities Support CWMD-related operationally focused studies, analyses, and operational risk assessments. Support the identification of CWMD operational capability gaps within applicable OPLANs, how these gaps impact the Air Force's and Joint Force's ability to successfully execute their wartime mission objectives, and the required supporting CWMD requirements to mitigate known risk. Ensure acquisition programs address Air Force operational requirements for CWMD materiel and equipment and coordinate with other Air Force stakeholders. Support the development of CWMD operational capabilities and ensure those capabilities are appropriately integrated into Air Force and Joint plans, programs, requirements, concepts and budgets. Support the development and execution of Air Force Chemical, Biological Defense Program (CBDP) Demonstration Days. Assist in coordinating Air Force CWMD activities, operations, and CWMD/CBDP needs with the other Services, the Office of the Secretary of Defense and the Joint Staff, and other components of the CBDP (JRO-CBRND, JPEO-CBDP, JSTO, DUSA T/E, and PAIO). Support A10S's role within the Air Force CWMD Enterprise, to include Air Force CWMD Council, PWG, MWG, and IWG meeting support. Support the Air Force CBDP prioritization process of Air Force funding objectives within the CBDP Program Objective Memorandum (POM). Limited travel may be required. Qualifications TS Clearance Required, TS/SCI desired. BA or BS degree required, MA or MS degree desired. Candidate should have 5-12 years' experience, to include the following: Prior Air Force operational background within the Emergency Management career field and/or operational background in support of Joint Task Force Chemical, Biological, Radiological, and Nuclear Defense (CBRND) mission sets. Air Staff and JCIDS background working Air Force efforts (requirements, capability development, and funding) within the Joint Chemical, Biological Defense Program (CBDP). Comprehensive OPLAN knowledge and understanding of how Weapons of Mass Destruction (WMD)-related Air Force capability gaps impact the Air Component and the Joint Force's ability to execute wartime mission objectives. Prior Air Force advocacy engagement with other Services and Joint CBDP components. Prior involvement supporting the CBDP Cassandra assessments. Prior involvement supporting the Air Force CBDP prioritization process. Prior involvement supporting Air Force CBDP Demonstration Days. Knowledge of International Partner CBRN capabilities and limitations.
04/15/2024
Full time
Seneca Resources is seeking a CWMD Arms Control Policy Analyst to join our talented team members to provide overall support to the Countering Weapons of Mass Destruction program of ours. This position will sit onsite at Hurlburt Feilds, Air Base, FL. Our client is a Service Disabled Veteran Owned Small Business with a passion to equip our nation's armed forces and first responders with the very best to empower their missions. From the virtual battlefield to boots on the ground, our people, processes, and performance drive our ability to help our clients protect what matters, now and for generations to come. Support Headquarters, United States Air Force, Assistant Chief of Staff for Strategic Deterrence and Nuclear Integration (HQ USAF/A10) role within the Air Force Countering Weapons of Mass Destruction (CWMD) Enterprise. We Value: The Drive to Perform Beyond Perceived Limits. The Desire to Find Significance in All We Do. The Passion and Compassion That Powers Both. Responsibilities Support CWMD-related operationally focused studies, analyses, and operational risk assessments. Support the identification of CWMD operational capability gaps within applicable OPLANs, how these gaps impact the Air Force's and Joint Force's ability to successfully execute their wartime mission objectives, and the required supporting CWMD requirements to mitigate known risk. Ensure acquisition programs address Air Force operational requirements for CWMD materiel and equipment and coordinate with other Air Force stakeholders. Support the development of CWMD operational capabilities and ensure those capabilities are appropriately integrated into Air Force and Joint plans, programs, requirements, concepts and budgets. Support the development and execution of Air Force Chemical, Biological Defense Program (CBDP) Demonstration Days. Assist in coordinating Air Force CWMD activities, operations, and CWMD/CBDP needs with the other Services, the Office of the Secretary of Defense and the Joint Staff, and other components of the CBDP (JRO-CBRND, JPEO-CBDP, JSTO, DUSA T/E, and PAIO). Support A10S's role within the Air Force CWMD Enterprise, to include Air Force CWMD Council, PWG, MWG, and IWG meeting support. Support the Air Force CBDP prioritization process of Air Force funding objectives within the CBDP Program Objective Memorandum (POM). Limited travel may be required. Qualifications TS Clearance Required, TS/SCI desired. BA or BS degree required, MA or MS degree desired. Candidate should have 5-12 years' experience, to include the following: Prior Air Force operational background within the Emergency Management career field and/or operational background in support of Joint Task Force Chemical, Biological, Radiological, and Nuclear Defense (CBRND) mission sets. Air Staff and JCIDS background working Air Force efforts (requirements, capability development, and funding) within the Joint Chemical, Biological Defense Program (CBDP). Comprehensive OPLAN knowledge and understanding of how Weapons of Mass Destruction (WMD)-related Air Force capability gaps impact the Air Component and the Joint Force's ability to execute wartime mission objectives. Prior Air Force advocacy engagement with other Services and Joint CBDP components. Prior involvement supporting the CBDP Cassandra assessments. Prior involvement supporting the Air Force CBDP prioritization process. Prior involvement supporting Air Force CBDP Demonstration Days. Knowledge of International Partner CBRN capabilities and limitations.
You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. SM Senior Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 4:30pm Central Standard Time. It may be necessary, given the business need, to work occasional overtime. We offer 3 weeks of paid training. The hours during training will be 8:00am to 4:30pm Central Standard Time, Monday to Friday. Training will be conducted virtually from your home. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Performs all tasks of a Senior Billing Representative or a Senior Customer Service Representative Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs Trains employees and completes other trainings throughout the year Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information Assists in documenting standard operating procedures and business rules for the department. Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information Develops recommendations for corrective actions based on production and quality issues Responds to patient complaints and escalated issues to assure the appropriate action for resolution occurs Provides input and guidance to staff members in order to ensure continuous improvement in processes Facilitates individual and small group meetings Maintains current knowledge of billing requirements and system practices You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience Experience using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs Ability to work from 8:00am - 4:30pm Central Standard Time, Monday to Friday including the flexibility to work occasional weekends Preferred Qualifications: Associate's Degree (or higher) 3+ years of experience in patient, client, or third-party insurance billing Experience in operational areas or QA/QC Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Ability to resolve calls, avoiding escalated complaints Ability to exhibit empathy and be courteous to callers Ability to triage and handle escalated situations Ability to work in a fast-paced environment Ability to adapt to changes Ability to develop and maintain client relationships Ability to coach, mentor and train a team Previous work experience in a fast-paced environment requiring strong multi-tasking and problem-solving skills Previous experience coaching and training a team in a collaborative environment UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with UnitedHealthcare . Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families, and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $18.17 - $32.26. The salary range for Connecticut / Nevada residents is $20.00 - $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
10/05/2022
Full time
You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Welcome to one of the toughest and most fulfilling ways to help people, including you. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. SM Senior Billing Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients. Be a resource to Management by being able to find and implement solutions to assist team members as well as mentor peers. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 4:30pm Central Standard Time. It may be necessary, given the business need, to work occasional overtime. We offer 3 weeks of paid training. The hours during training will be 8:00am to 4:30pm Central Standard Time, Monday to Friday. Training will be conducted virtually from your home. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Performs all tasks of a Senior Billing Representative or a Senior Customer Service Representative Based on department needs, monitors one of the following: back end operations or functions, front end operations or functions, daily production tracking, and/or patient phones for coverage, quality, reports and call logs Trains employees and completes other trainings throughout the year Communicates with superiors, peers, employees, internal and external customers, and others, as appropriate, on regular basis, assuring proper flow of information Assists in documenting standard operating procedures and business rules for the department. Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information Develops recommendations for corrective actions based on production and quality issues Responds to patient complaints and escalated issues to assure the appropriate action for resolution occurs Provides input and guidance to staff members in order to ensure continuous improvement in processes Facilitates individual and small group meetings Maintains current knowledge of billing requirements and system practices You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience Experience using computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs Ability to work from 8:00am - 4:30pm Central Standard Time, Monday to Friday including the flexibility to work occasional weekends Preferred Qualifications: Associate's Degree (or higher) 3+ years of experience in patient, client, or third-party insurance billing Experience in operational areas or QA/QC Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Ability to resolve calls, avoiding escalated complaints Ability to exhibit empathy and be courteous to callers Ability to triage and handle escalated situations Ability to work in a fast-paced environment Ability to adapt to changes Ability to develop and maintain client relationships Ability to coach, mentor and train a team Previous work experience in a fast-paced environment requiring strong multi-tasking and problem-solving skills Previous experience coaching and training a team in a collaborative environment UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status. Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with UnitedHealthcare . Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, Military families, and Veterans wherever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $18.17 - $32.26. The salary range for Connecticut / Nevada residents is $20.00 - $35.53. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
Job Description Summary Position is contingent upon award The Senior Project Manager (PM) will provide oversight of the project for 100* contract employees. He/she will oversee the start-up and transition activities, review project deliverables, and monitor productivity and quality performance of all contract personnel, maintaining a close and professional working relationship with the client.UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders' Resource Integration System.DUTIES/RESPONSIBILITIES:•The PM with the support of the Team Leads will be responsible for overseeing personnel management at the worksite. He/she will coordinate staff on/off-boarding with the COR, collect/report staff absences, review time reporting, and be available to the COR for communications.•The PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of employment.•Accomplishes call center human resource objectives by coaching, counseling, and disciplining employees; communicating job expectations; and enforcing policies and procedures.•The PM will interface regularly via one-on-one, phone, email, and/or teleconferences as appropriate to promote open, two-way communication with employees and the government representative(s).•The PM will review contractors' timesheets for accuracy and final approval.•The PM will perform on-going review of employee quality and productivity using the production logs, quality audits, training surveys, and feedback provided from customer.•The PM will provide regular feedback to staff concerning their actual performance compared to standards and specifically address those employees who are not meeting the standards.•The PM will be responsible for managing contract support employees' performance and day to day task.•The PM will be managing risks and issues that might arise over the course of the program life cycle, as well as take measures to correct them when they occur.•The PM will establish daily communication with the COR and government customer designee to enhance visibility in workplace issues, reinforce employee commitment and proactively manage any problematic situation.KNOWLEDGES AND SKILLS•Be a U.S Citizen.•Possess solid leadership and managerial skills.•Possess solid people skills.•Possess knowledge of standard office administrative practices and procedures, including the use of standard office equipment to accomplish clerical statistical and data entry tasks in the support of the administrative work of the office.•Have superior customer service and organizational skills.•Be highly organized, detail-oriented with strong organizational skills and ability to work effectively and independently with a positive attitude.•Must display proficiency in the Suite of Microsoft Office Products, including Excel.•Strong planning, and problem-solving skills.•Ability to negotiate and handle issues with tact and diplomacy.•Ability to work with a wide range of individuals throughout the NCR Market.•Understanding of group dynamics and relationship management.•Strong oral and written communication skills.•Demonstrated experience and skills in planning, directing, and coordinating work activities of call center personnel preferred.•Proficient computer skills using MS Office Suite (Word, Power Point and Excel are essential).•Ability to work effectively with client and management team.•The ability to find innovative ways to resolve problemsEDUCATION: Bachelor's degree or higher degree with a number of years of relevant experience of projectmanagement. Equivalent combinations of education and experience may be qualifying if approved by therequesting location and the Contracting Officer.UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders' Resource Integration System. Job Summary Essential Duties and Responsibilities:- Develop strategies and tactical implementation of new products and improvements to existing product lines. - Work closely with business development and sales groups to identify upcoming needs.- Develop a detailed plan for implementation and roll out.- Follow up by evaluating product performance.Minimum Requirements: * Bachelor's degree with 7+ years of project management experience.- Delivers multiple small and large projects with high values and high risk.- Provides leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.- Develops innovative methodologies, techniques, and criteria for projects.- Advanced knowledge of workflows and project mapping.- Facilitates the tracking and resolution of issues impacting projects. MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit . EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
01/31/2022
Full time
Job Description Summary Position is contingent upon award The Senior Project Manager (PM) will provide oversight of the project for 100* contract employees. He/she will oversee the start-up and transition activities, review project deliverables, and monitor productivity and quality performance of all contract personnel, maintaining a close and professional working relationship with the client.UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders' Resource Integration System.DUTIES/RESPONSIBILITIES:•The PM with the support of the Team Leads will be responsible for overseeing personnel management at the worksite. He/she will coordinate staff on/off-boarding with the COR, collect/report staff absences, review time reporting, and be available to the COR for communications.•The PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of employment.•Accomplishes call center human resource objectives by coaching, counseling, and disciplining employees; communicating job expectations; and enforcing policies and procedures.•The PM will interface regularly via one-on-one, phone, email, and/or teleconferences as appropriate to promote open, two-way communication with employees and the government representative(s).•The PM will review contractors' timesheets for accuracy and final approval.•The PM will perform on-going review of employee quality and productivity using the production logs, quality audits, training surveys, and feedback provided from customer.•The PM will provide regular feedback to staff concerning their actual performance compared to standards and specifically address those employees who are not meeting the standards.•The PM will be responsible for managing contract support employees' performance and day to day task.•The PM will be managing risks and issues that might arise over the course of the program life cycle, as well as take measures to correct them when they occur.•The PM will establish daily communication with the COR and government customer designee to enhance visibility in workplace issues, reinforce employee commitment and proactively manage any problematic situation.KNOWLEDGES AND SKILLS•Be a U.S Citizen.•Possess solid leadership and managerial skills.•Possess solid people skills.•Possess knowledge of standard office administrative practices and procedures, including the use of standard office equipment to accomplish clerical statistical and data entry tasks in the support of the administrative work of the office.•Have superior customer service and organizational skills.•Be highly organized, detail-oriented with strong organizational skills and ability to work effectively and independently with a positive attitude.•Must display proficiency in the Suite of Microsoft Office Products, including Excel.•Strong planning, and problem-solving skills.•Ability to negotiate and handle issues with tact and diplomacy.•Ability to work with a wide range of individuals throughout the NCR Market.•Understanding of group dynamics and relationship management.•Strong oral and written communication skills.•Demonstrated experience and skills in planning, directing, and coordinating work activities of call center personnel preferred.•Proficient computer skills using MS Office Suite (Word, Power Point and Excel are essential).•Ability to work effectively with client and management team.•The ability to find innovative ways to resolve problemsEDUCATION: Bachelor's degree or higher degree with a number of years of relevant experience of projectmanagement. Equivalent combinations of education and experience may be qualifying if approved by therequesting location and the Contracting Officer.UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders' Resource Integration System. Job Summary Essential Duties and Responsibilities:- Develop strategies and tactical implementation of new products and improvements to existing product lines. - Work closely with business development and sales groups to identify upcoming needs.- Develop a detailed plan for implementation and roll out.- Follow up by evaluating product performance.Minimum Requirements: * Bachelor's degree with 7+ years of project management experience.- Delivers multiple small and large projects with high values and high risk.- Provides leadership for the project team to ensure that the project is delivered to specifications, on time and within budget.- Develops innovative methodologies, techniques, and criteria for projects.- Advanced knowledge of workflows and project mapping.- Facilitates the tracking and resolution of issues impacting projects. MAXIMUS Introduction Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit . EEO Statement EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.