At TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep educating them on our products and services, and how they can enrich their life. If you enjoy an entrepreneurial approach to sales, relationship building, having flexibility to create your schedule, and having trust from your leadership team to get the job done, our Direct Sales Representative opening might be right for you! As a Direct Sales Representative, you will be selling our products and services door-to-door. You will be canvassing different neighborhoods in your assigned territory, door knocking and selling Internet, TV, and phone services to customers. If you enjoy being outdoors and not being tied to a desk, this is the perfect opportunity for you. Schedule: Manage your own 40-hour work-week between 9am-9pm Monday-Saturday Compensation: Base salary + uncapped commission. Targeted earnings from $60,000-$100k per year or more! The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. Whether your background is in sales, recruiting, IT, education, social work or a similar field, this could be the right career path for you. Our Direct Sales teams are made up of diverse individuals from different backgrounds, but one thing is the same - they enjoy the flexibility we offer, the family-oriented "people first" approach to our culture, and the ability to grow in their career here. TDS Telecommunications LLC (TDS Telecom/TDS ) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit . Contact cold and warm prospect customers through in-person cold calling at people's homes, networking, and referrals to educate them on voice, data, and television services in territory provided by TDS Make sales calls to determine customer need, gain information, and sell TDS services to prospective customers in order to achieve their sales quota Prepare documentation of sales orders received from customers and remit to supervisor on a daily basis. This includes sales orders and agreements, third party verifications, and sales reports in a manner consistent with manager specifications Manage the customer account from the sale through installation. Perform telephone follow-ups on each sale after it is installed to ensure customer satisfaction after the sale Set up and attend community events that will allow for sales opportunities Required Qualifications 6+ months of sales/customer service experience - OR - current military service, or prior military service with honorable discharge Ability to obtain and maintain any credentials and/or licenses necessary to sell Must have access to reliable transportation Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! $53,000.00/Yr. - $86,100.00/Yr.
03/28/2024
Full time
At TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep educating them on our products and services, and how they can enrich their life. If you enjoy an entrepreneurial approach to sales, relationship building, having flexibility to create your schedule, and having trust from your leadership team to get the job done, our Direct Sales Representative opening might be right for you! As a Direct Sales Representative, you will be selling our products and services door-to-door. You will be canvassing different neighborhoods in your assigned territory, door knocking and selling Internet, TV, and phone services to customers. If you enjoy being outdoors and not being tied to a desk, this is the perfect opportunity for you. Schedule: Manage your own 40-hour work-week between 9am-9pm Monday-Saturday Compensation: Base salary + uncapped commission. Targeted earnings from $60,000-$100k per year or more! The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. Whether your background is in sales, recruiting, IT, education, social work or a similar field, this could be the right career path for you. Our Direct Sales teams are made up of diverse individuals from different backgrounds, but one thing is the same - they enjoy the flexibility we offer, the family-oriented "people first" approach to our culture, and the ability to grow in their career here. TDS Telecommunications LLC (TDS Telecom/TDS ) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit . Contact cold and warm prospect customers through in-person cold calling at people's homes, networking, and referrals to educate them on voice, data, and television services in territory provided by TDS Make sales calls to determine customer need, gain information, and sell TDS services to prospective customers in order to achieve their sales quota Prepare documentation of sales orders received from customers and remit to supervisor on a daily basis. This includes sales orders and agreements, third party verifications, and sales reports in a manner consistent with manager specifications Manage the customer account from the sale through installation. Perform telephone follow-ups on each sale after it is installed to ensure customer satisfaction after the sale Set up and attend community events that will allow for sales opportunities Required Qualifications 6+ months of sales/customer service experience - OR - current military service, or prior military service with honorable discharge Ability to obtain and maintain any credentials and/or licenses necessary to sell Must have access to reliable transportation Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! $53,000.00/Yr. - $86,100.00/Yr.
The Role: Are you passionate about finding and winning new customers Do you thrive off of the hunt for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
03/28/2024
Full time
The Role: Are you passionate about finding and winning new customers Do you thrive off of the hunt for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
At TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep educating them on our products and services, and how they can enrich their life. If you enjoy an entrepreneurial approach to sales, relationship building, having flexibility to create your schedule, and having trust from your leadership team to get the job done, our Direct Sales Representative opening might be right for you! As a Direct Sales Representative, you will be selling our products and services door-to-door. You will be canvassing different neighborhoods in your assigned territory, door knocking and selling Internet, TV, and phone services to customers. If you enjoy being outdoors and not being tied to a desk, this is the perfect opportunity for you. Schedule: Manage your own 40-hour work-week between 9am-9pm Monday-Saturday Compensation: Base salary + uncapped commission. Targeted earnings from $60,000-$100k per year or more! The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. Whether your background is in sales, recruiting, IT, education, social work or a similar field, this could be the right career path for you. Our Direct Sales teams are made up of diverse individuals from different backgrounds, but one thing is the same - they enjoy the flexibility we offer, the family-oriented "people first" approach to our culture, and the ability to grow in their career here. TDS Telecommunications LLC (TDS Telecom/TDS ) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit . Contact cold and warm prospect customers through in-person cold calling at people's homes, networking, and referrals to educate them on voice, data, and television services in territory provided by TDS Make sales calls to determine customer need, gain information, and sell TDS services to prospective customers in order to achieve their sales quota Prepare documentation of sales orders received from customers and remit to supervisor on a daily basis. This includes sales orders and agreements, third party verifications, and sales reports in a manner consistent with manager specifications Manage the customer account from the sale through installation. Perform telephone follow-ups on each sale after it is installed to ensure customer satisfaction after the sale Set up and attend community events that will allow for sales opportunities Required Qualifications 6+ months of sales/customer service experience - OR - current military service, or prior military service with honorable discharge Ability to obtain and maintain any credentials and/or licenses necessary to sell Must have access to reliable transportation Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! $53,000.00/Yr. - $86,100.00/Yr.
03/28/2024
Full time
At TDS Telecom, our Sales teams are our front-lines. They are interacting with customers everyday, at their doorstep educating them on our products and services, and how they can enrich their life. If you enjoy an entrepreneurial approach to sales, relationship building, having flexibility to create your schedule, and having trust from your leadership team to get the job done, our Direct Sales Representative opening might be right for you! As a Direct Sales Representative, you will be selling our products and services door-to-door. You will be canvassing different neighborhoods in your assigned territory, door knocking and selling Internet, TV, and phone services to customers. If you enjoy being outdoors and not being tied to a desk, this is the perfect opportunity for you. Schedule: Manage your own 40-hour work-week between 9am-9pm Monday-Saturday Compensation: Base salary + uncapped commission. Targeted earnings from $60,000-$100k per year or more! The salary listed for this position is encompassing of both the base salary, as well as what one might expect to earn when meeting established sales quotas. Whether your background is in sales, recruiting, IT, education, social work or a similar field, this could be the right career path for you. Our Direct Sales teams are made up of diverse individuals from different backgrounds, but one thing is the same - they enjoy the flexibility we offer, the family-oriented "people first" approach to our culture, and the ability to grow in their career here. TDS Telecommunications LLC (TDS Telecom/TDS ) delivers high-speed internet, TV entertainment, and phone services to a mix of rural and suburban communities throughout the U.S. With 1.2 million connections, TDS is a rapidly growing technology company. Powered by fiber-optics and new industry-leading technologies, TDS delivers up to 8 Gigabit internet speeds and offers internet-protocol based TV entertainment solutions along with traditional phone services. TDS also offers businesses VoIP advanced communications solutions, dedicated internet service, data networking, and hosted-managed services. Visit . Contact cold and warm prospect customers through in-person cold calling at people's homes, networking, and referrals to educate them on voice, data, and television services in territory provided by TDS Make sales calls to determine customer need, gain information, and sell TDS services to prospective customers in order to achieve their sales quota Prepare documentation of sales orders received from customers and remit to supervisor on a daily basis. This includes sales orders and agreements, third party verifications, and sales reports in a manner consistent with manager specifications Manage the customer account from the sale through installation. Perform telephone follow-ups on each sale after it is installed to ensure customer satisfaction after the sale Set up and attend community events that will allow for sales opportunities Required Qualifications 6+ months of sales/customer service experience - OR - current military service, or prior military service with honorable discharge Ability to obtain and maintain any credentials and/or licenses necessary to sell Must have access to reliable transportation Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law. To learn about our diversity & inclusion philosophy and culture, click here! $53,000.00/Yr. - $86,100.00/Yr.
JOB SUMMARY: Conducts direct sales for precision planting equipment sold and serviced by McFarlanes . Performs systems/ equipment installations and provides technical support for assigned product lines. Provide solutions to fill needs identified by customers to include new & used agricultural equipment and associated technology. DUTIES & RESPONSIBILITIES : Working as part of dedicated sales and service teams to provide the best in customer service and satisfaction, while maintaining existing client relationships and fostering new clientele opportunities. Specifically, Compile lists of prospective customers for use as sales leads; drive precision farming technologies adoption on equipment through region. Quote prices, prepare sales contracts for orders obtained; promote use of McFarlanes Farm Plan Credit program as a selling tool. Facilitate precision farming practices for area farmers; conduct technology support service plans for customer equipment; provide in-season technology support; participate in field demonstrations of new equipment, alongside Product Support Specialist and operate demonstration equipment in customer s field as required. Maintain current product knowledge on all new and used agricultural equipment commonly used in area of responsibility. Maintain current knowledge of used equipment values with ability to appraise and evaluate effectively for proper valuation of trades. Maintain current knowledge of agronomy and common agricultural planting, tillage and harvesting techniques utilized in region and make recommendations to improve customer s operation utilizing existing and new technology. Grow aftermarket and retrofit precision farming technologies sales by offering best available partner solutions; install equipment. Provide customer service via post planting follow-up, field checks and handling customer complaints. Prepare reports of business transactions and expense accounts. Other duties as assigned. Regular attendance is an essential function. EDUCATION & EXPERIENCE AND SKILLS & QUALIFICATIONS: High school diploma or equivalent. Fundamental understanding of all facets of precision agriculture practices with thorough knowledge of ag technology products and related capabilities on farm, machinery and/ or mechanics. Demonstrated organization, time management, analysis, and problem-solving skills. Strong work ethic and self-motivated; ability to work independently and take initiative; or work as part of a team. Proven professional communication skills with ability to explain value proposition of benefits to farmers; ability to be persuasive while providing top-notch customer service and remaining dedicated to bottom line. Strong computer skills; proficiency with MS Office, preferred. Possess valid drivers license with ability to be insurable by McFarlane Mfg. Co. insurer. Willingness to work flexible hours and occasional weekends, as needed. PHYSICAL DEMANDS & SAFETY REQUIREMENTS: While performing the duties of this job, the team member is regularly required to talk and hear. This position requires driving, standing, walking, sitting, using computer, printer, and telephone. Close and distance vision required. Ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation based upon experience. Competitive benefits offered include health plus health savings account, dental, vision, life and disability insurances, 401k, Paid Time Off, Employee Assistance Program, Paid Training Opportunities, Generous Employee Discount and more! To be considered for this opportunity please send resume to: McFarlane Mfg. Co., Attn: HR, 780 Carolina Street, P.O. Box 100, Sauk City, WI 53583, (fax); apply online at or email to
03/28/2024
Full time
JOB SUMMARY: Conducts direct sales for precision planting equipment sold and serviced by McFarlanes . Performs systems/ equipment installations and provides technical support for assigned product lines. Provide solutions to fill needs identified by customers to include new & used agricultural equipment and associated technology. DUTIES & RESPONSIBILITIES : Working as part of dedicated sales and service teams to provide the best in customer service and satisfaction, while maintaining existing client relationships and fostering new clientele opportunities. Specifically, Compile lists of prospective customers for use as sales leads; drive precision farming technologies adoption on equipment through region. Quote prices, prepare sales contracts for orders obtained; promote use of McFarlanes Farm Plan Credit program as a selling tool. Facilitate precision farming practices for area farmers; conduct technology support service plans for customer equipment; provide in-season technology support; participate in field demonstrations of new equipment, alongside Product Support Specialist and operate demonstration equipment in customer s field as required. Maintain current product knowledge on all new and used agricultural equipment commonly used in area of responsibility. Maintain current knowledge of used equipment values with ability to appraise and evaluate effectively for proper valuation of trades. Maintain current knowledge of agronomy and common agricultural planting, tillage and harvesting techniques utilized in region and make recommendations to improve customer s operation utilizing existing and new technology. Grow aftermarket and retrofit precision farming technologies sales by offering best available partner solutions; install equipment. Provide customer service via post planting follow-up, field checks and handling customer complaints. Prepare reports of business transactions and expense accounts. Other duties as assigned. Regular attendance is an essential function. EDUCATION & EXPERIENCE AND SKILLS & QUALIFICATIONS: High school diploma or equivalent. Fundamental understanding of all facets of precision agriculture practices with thorough knowledge of ag technology products and related capabilities on farm, machinery and/ or mechanics. Demonstrated organization, time management, analysis, and problem-solving skills. Strong work ethic and self-motivated; ability to work independently and take initiative; or work as part of a team. Proven professional communication skills with ability to explain value proposition of benefits to farmers; ability to be persuasive while providing top-notch customer service and remaining dedicated to bottom line. Strong computer skills; proficiency with MS Office, preferred. Possess valid drivers license with ability to be insurable by McFarlane Mfg. Co. insurer. Willingness to work flexible hours and occasional weekends, as needed. PHYSICAL DEMANDS & SAFETY REQUIREMENTS: While performing the duties of this job, the team member is regularly required to talk and hear. This position requires driving, standing, walking, sitting, using computer, printer, and telephone. Close and distance vision required. Ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation based upon experience. Competitive benefits offered include health plus health savings account, dental, vision, life and disability insurances, 401k, Paid Time Off, Employee Assistance Program, Paid Training Opportunities, Generous Employee Discount and more! To be considered for this opportunity please send resume to: McFarlane Mfg. Co., Attn: HR, 780 Carolina Street, P.O. Box 100, Sauk City, WI 53583, (fax); apply online at or email to
Customer Service Results and Responsibilities: 1. Answers incoming telephone calls and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. 2. Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs. 3. Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts . 4. Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines. 5. Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order. 6. Develops good working relationships and rapport with customers. Greets regular customers by name. 7. Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc. 8. Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs. 9. Follows company pricing and credit guidelines Sales Results and Responsibilities: 1. Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales. 2. Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply 3. Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them. 4. Uncovers and communicates sales lead information to outside sales staff and management. 5. Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management. General Results Responsibilities: 1. Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory reps. 2. Assists in receiving, shipping and general warehouse duties. 3. Is organized and orderly maintaining appropriate records. 4. Completes all transactions and necessary paperwork accurately and in a timely manner. Johnstone Supply believes that each employees contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Required: High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience. Preferred: The above plus 2 years experience as a Sales and Service Associate in the HVAC/R or similar industry. Job-Specific Knowledge, Skills & Abilities Ability to provide consistent, professional customer service. Ability to multi-task and maintain focus while prioritizing the needs of several customers at once. Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Demonstrated understanding and application of effective sales strategies and techniques. Skill in building long term customer relationships. Ability to maintain a positive and friendly demeanor. General knowledge of HVACR products, concepts and the industry as a whole. Skill in proactively communicating (both verbal and written) to establish mutual respect and understanding. Math skills, including ability to: add, subtract, multiply, divide; and calculate margins, discounts and percentages. Skill in using point-of-sale computer systems to locate information and process transactions. Skill in using web-based tools to research product and information. Ability to work productively in teams with a wide range of people. Ability to work independently with minimal direction. Ability to follow written instructions and documented procedures. Expected Work Behaviors: Keeps the company's best interest in mind when considering or addressing issues. Dedication to attending work and work-related functions prepared and on time. Maintains a professional personal appearance. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: While performing the duties of this job, the employee is required to stand and walk on a hard surface for the majority of the workday. The employee is regularly required to reach with hands and arms, climb and balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds, and occasionally required to lift up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. The ability to speak and hear sufficiently to provide customer service is required. Store Environment: Medium to large store with shelves and bins, most work is performed with telephone, material handling equipment, computer, fax, printer and in some cases an RF scanner.
03/28/2024
Full time
Customer Service Results and Responsibilities: 1. Answers incoming telephone calls and greets customers who walk in the store. Handles multiple customers and customer requests simultaneously while maintaining a friendly and professional manner. 2. Assists customers in making product selections by asking questions and actively listening to identify customer needs. Assists with system or product troubleshooting and answering technical questions. Identifies alternate or substitute products to meet customer needs. 3. Researches and sources product for customers using a variety of tools, including point-of-sale computer system, catalogs, websites, JXI, and industry and store contacts . 4. Enters sales orders into point-of-sale computer system for invoicing or cash payments. Processes customer returns and warranties following company guidelines. 5. Follows up promptly on all customer requests for information, quotes, alternative parts and delivery dates. Proactively communicates with customers about any expected delays or issues with their order. 6. Develops good working relationships and rapport with customers. Greets regular customers by name. 7. Maintains the highest standards in cleanliness and appearance of the showroom through stocking shelves, housekeeping, creating displays, etc. 8. Resolves customer complaints and disputes in a timely, professional manner that balances customer requests with business needs. 9. Follows company pricing and credit guidelines Sales Results and Responsibilities: 1. Prepares and issues sales quotes following company guidelines. Follows up on quotes to secure sales. 2. Educates customers/prospects re: the variety of products available for sale and the benefits of shopping at Johnstone Supply 3. Increases customer satisfaction and store profitability by proactively recommending additional items a customer might need and promotions that might interest them. 4. Uncovers and communicates sales lead information to outside sales staff and management. 5. Promotes surplus, sale, discounted and obsolete inventory to customers in order to maintain proper inventory levels. Communicates unexpected increases or decreases in product demand and inventory to purchasing or management. General Results Responsibilities: 1. Maintains knowledge of new and existing products and inventory by participating in training, studying Johnstone and industry catalogs and web sites, and seeking knowledge from experienced staff members and factory reps. 2. Assists in receiving, shipping and general warehouse duties. 3. Is organized and orderly maintaining appropriate records. 4. Completes all transactions and necessary paperwork accurately and in a timely manner. Johnstone Supply believes that each employees contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors. Qualifications: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Required: High School Diploma or G.E.D and minimum of two years related experience and/or training in the HVAC/R industry; OR equivalent combination of education and experience. Preferred: The above plus 2 years experience as a Sales and Service Associate in the HVAC/R or similar industry. Job-Specific Knowledge, Skills & Abilities Ability to provide consistent, professional customer service. Ability to multi-task and maintain focus while prioritizing the needs of several customers at once. Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems. Demonstrated understanding and application of effective sales strategies and techniques. Skill in building long term customer relationships. Ability to maintain a positive and friendly demeanor. General knowledge of HVACR products, concepts and the industry as a whole. Skill in proactively communicating (both verbal and written) to establish mutual respect and understanding. Math skills, including ability to: add, subtract, multiply, divide; and calculate margins, discounts and percentages. Skill in using point-of-sale computer systems to locate information and process transactions. Skill in using web-based tools to research product and information. Ability to work productively in teams with a wide range of people. Ability to work independently with minimal direction. Ability to follow written instructions and documented procedures. Expected Work Behaviors: Keeps the company's best interest in mind when considering or addressing issues. Dedication to attending work and work-related functions prepared and on time. Maintains a professional personal appearance. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: While performing the duties of this job, the employee is required to stand and walk on a hard surface for the majority of the workday. The employee is regularly required to reach with hands and arms, climb and balance; stoop, kneel, crouch, or crawl. The employee is frequently required to lift and carry and/or move up to 50 pounds, and occasionally required to lift up to 70 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. The ability to speak and hear sufficiently to provide customer service is required. Store Environment: Medium to large store with shelves and bins, most work is performed with telephone, material handling equipment, computer, fax, printer and in some cases an RF scanner.
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor
03/28/2024
Full time
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor
American Broadband Position Purpose/Summary The Bilingual Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy . Primary Duties & Responsibilities Must be Bilingual in English and Spanish. Maximize customer revenue opportunities through explanation of products and services available to meet customer needs. Sell products and services. Ensure individual, team and company goals and objectives are met Provide information to customers relating to the application for, installation of, and policies and procedures relating to local and long-distance telephone, cable television and internet services. Administrative duties relating to local and long-distance telephone, cable television, and internet services. Verify customer-provided information prior to the processing of service orders. Enter service orders into the database, process service orders for installation, disconnection, and feature changes by computer. Assist customers by answering billing questions, determining deposits, and approving credit memos by adhering to American Broadband policies and procedures and Tariff requirements; log credit deposit information, and determine payment options for customers that have overdue accounts. Facilitate trouble reports for customers and forward information to the appropriate department or individual Maintain customer plant records. Assist technicians in clearing troubles. Assist with bad debt collection, as needed. Provide pertinent information to technicians and main office personnel, as required. Assist with or coordinate special projects, as assigned. Performing all other duties and responsibilities as assigned. Knowledge, Abilities, & Skills for Success Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors. Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change. Ability to work as a team member and exert initiative to work independently to reach a goal. Ability to embrace change in the workplace while encouraging others to seek innovative approaches. Ability to function effectively as a team player. Knowledge of and the ability to comply with Company's Customer Proprietary Network Information (CPNI) regulations and procedures. Ability to work a flexible work schedule, as needed, to best serve our customers. Qualifications At a minimum, the Bilingual Customer Service Representative must have a high school diploma or equivalent plus 1+ years customer service/sales experience. Basic telephony and cable television experience, inside and out, preferred. Physical Demands Select one the following for the each of the items listed below: N (Not Applicable) - Activity is not applicable to this occupation. O (Occasionally) - Occupation requires this activity up to 33% of the time or 0 - 2.5+ hours/day. F (Frequently) - Occupation requires this activity from 33%-66% of the time or 2.5-5.5+ hours/day. C (Constantly) - Occupation requires this activity more than 66% of the time or 5.5+ hours/day. Standing N O F C Walking N O F C Sitting N O F C Reach Outward N O F C Reach Above Shoulder N O F C Climbing N O F C Crawling N O F C Squatting/Kneeling N O F C Bending N O F C Keyboarding N O F C Driving N O F C Hearing N O F C Communicating N O F C Perceiving N O F C Outdoor Climate N O F C Various Terrain N O F C Cramped Workspace N O F C Lift/Carry: Up to 10 lbs N O F C Up to 20 lbs N O F C Up to 50 lbs N O F C Up to 75 lbs N O F C Up to 100 lbs N O F C 100+ lbs N O F C Push/Pull: Up to 10 lbs N O F C Up to 20 lbs N O F C Up to 50 lbs N O F C Up to 75 lbs N O F C Up to 100 lbs N O F C 100+ lbs N O F C Disclosure The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. American Broadband, and all subsidiaries, are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation details: 18-21 Hourly Wage PIbc53ba9877a8-1617
03/28/2024
Full time
American Broadband Position Purpose/Summary The Bilingual Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy . Primary Duties & Responsibilities Must be Bilingual in English and Spanish. Maximize customer revenue opportunities through explanation of products and services available to meet customer needs. Sell products and services. Ensure individual, team and company goals and objectives are met Provide information to customers relating to the application for, installation of, and policies and procedures relating to local and long-distance telephone, cable television and internet services. Administrative duties relating to local and long-distance telephone, cable television, and internet services. Verify customer-provided information prior to the processing of service orders. Enter service orders into the database, process service orders for installation, disconnection, and feature changes by computer. Assist customers by answering billing questions, determining deposits, and approving credit memos by adhering to American Broadband policies and procedures and Tariff requirements; log credit deposit information, and determine payment options for customers that have overdue accounts. Facilitate trouble reports for customers and forward information to the appropriate department or individual Maintain customer plant records. Assist technicians in clearing troubles. Assist with bad debt collection, as needed. Provide pertinent information to technicians and main office personnel, as required. Assist with or coordinate special projects, as assigned. Performing all other duties and responsibilities as assigned. Knowledge, Abilities, & Skills for Success Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors. Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change. Ability to work as a team member and exert initiative to work independently to reach a goal. Ability to embrace change in the workplace while encouraging others to seek innovative approaches. Ability to function effectively as a team player. Knowledge of and the ability to comply with Company's Customer Proprietary Network Information (CPNI) regulations and procedures. Ability to work a flexible work schedule, as needed, to best serve our customers. Qualifications At a minimum, the Bilingual Customer Service Representative must have a high school diploma or equivalent plus 1+ years customer service/sales experience. Basic telephony and cable television experience, inside and out, preferred. Physical Demands Select one the following for the each of the items listed below: N (Not Applicable) - Activity is not applicable to this occupation. O (Occasionally) - Occupation requires this activity up to 33% of the time or 0 - 2.5+ hours/day. F (Frequently) - Occupation requires this activity from 33%-66% of the time or 2.5-5.5+ hours/day. C (Constantly) - Occupation requires this activity more than 66% of the time or 5.5+ hours/day. Standing N O F C Walking N O F C Sitting N O F C Reach Outward N O F C Reach Above Shoulder N O F C Climbing N O F C Crawling N O F C Squatting/Kneeling N O F C Bending N O F C Keyboarding N O F C Driving N O F C Hearing N O F C Communicating N O F C Perceiving N O F C Outdoor Climate N O F C Various Terrain N O F C Cramped Workspace N O F C Lift/Carry: Up to 10 lbs N O F C Up to 20 lbs N O F C Up to 50 lbs N O F C Up to 75 lbs N O F C Up to 100 lbs N O F C 100+ lbs N O F C Push/Pull: Up to 10 lbs N O F C Up to 20 lbs N O F C Up to 50 lbs N O F C Up to 75 lbs N O F C Up to 100 lbs N O F C 100+ lbs N O F C Disclosure The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. American Broadband, and all subsidiaries, are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation details: 18-21 Hourly Wage PIbc53ba9877a8-1617
The Role: Are you passionate about finding and winning new customers Do you thrive off of the hunt for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
03/28/2024
Full time
The Role: Are you passionate about finding and winning new customers Do you thrive off of the hunt for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
OVERVIEW & PURPOSE Act as the strategic sales process driver for solutions-based selling activities within the non-user assigned territory. The MAE will be an integral part of the sales team identifying hardware and strategic offering opportunities with the goal of driving revenue growth. The MAE will have detailed understanding of the solutions portfolio and assessment services. This position requires the ability to analyze current environments, create compelling business solutions, present the findings, and propose specific technology recommendations to improve current business processes. PRIMARY RESPONSIBILITIES Meet or exceed assigned monthly quotas in revenue, gross profit percentage, and gross profit dollars. Conduct an adequate amount of sales activities each day as laid out in the "Expectations" document. This includes prospecting calls (primarily new businesses), appointments with decision makers, needs analysis assessments, and system design to support the sales of more profitable targets, products in the connected environment. Update CRM system daily to accurately record all activity related to clients and prospects to provide sales information on forecastable activity. Apply a consultative approach to all contact with client C-level leaders and IT groups Develop a sales plan for the accomplishment of sales goals within the current assignment. Actively participate in account planning activities. Provide input and feedback on sales strategy Partner with sales management to promote hardware and other offerings and manage the product portfolio. Have a thorough knowledge of typical client business processes, documentation required to conduct those business processes, and how the company's products, software, and support can positively affect the speed, accuracy, and effectiveness of the client's organization. Demonstrate commitment to MOM sales processes, values and business code of ethics. Employ strategic thinking & planning, developing a plan against each assigned account; execute the plan, making regular updates and executing on the plan consistently. Excellent listening skills required; communicate clearly and accurately with clients and company personnel. Maintain positive employee and client relations and create an exciting and fun work environment, balanced with professional and ethical standards of excellence. ADDITIONAL RESPONSIBILITIES Embrace and follow company direction. Must commit to effective time management each day. Approach each day with a keen sense of self-discipline and urgency. Have in-depth knowledge of MOM procedures for proposals so as to be proficient with the company software Respond to prospects, clients, sales associates and other coworkers in a timely manner; via telephone, email, or written communication. Understand the jobs, duties and functions within MOM to be able to reach out to the appropriate person for help. Maintain a complete and up-to-date CRM with all accounts personnel and equipment included. Be proficient in all forms of written communication; including proposals, cost justifications, and explanation of system's benefits and value. Follow up client problems and situations to ensure they are resolved quickly; return all phone calls to clients and company personnel within 4 business hours. Adhere to the company's dress code and ensure a professional appearance at all times. Be prompt and prepared at all assigned meetings. Make sure the information provided is protected. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions due to automobile travel between client sites and normal business professional office space. The employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Speech and hearing to normal range are required for cell and video communication. The employee must have vision that can distinguish letters from numbers. This position requires the use of email, G-Suite, video-conferencing, office equipment, document management software, computers, personal electronic devices, and multi-functional devices. Writing and typing abilities are required for electronic related functions. The employee must also have the ability to solve practical problems and deal with a variety of personalities as well as the ability to interpret a variety of instructions given in written, oral, or schedule form. Mental requirements also include the ability to calculate numbers, edit and interpret the accuracy or received information, and the ability to organize projects for completion in a timely manner. The employee frequently is required to stand, walk, and drive for extensive periods of time. The employee is occasionally required to sit. This position requires finger dexterity and hand-eye coordination. The employee must occasionally lift and/or move up to 20 pounds. POSITION TYPE & EXPECTED HOURS OF WORK EXEMPT This position is exempt and normal work hours for business are Monday through Friday, 8am - 5pm. TRAVEL Regular and daily travel between client locations is expected. REQUIRED EDUCATION & EXPERIENCE Requires knowledge typically gained through the attainment of a four-year bachelor's degree, or related work experience 4-8 years of business to business selling experience (technology solution sales and consulting preferred). Experience selling into IT level and selling complex solutions and services. Self-motivated and competitive with strong organizational and interpersonal skills. Have a valid driver's license and reliable transportation, good driving record, and proof of car insurance. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI8b43a716520a-0003
03/27/2024
Full time
OVERVIEW & PURPOSE Act as the strategic sales process driver for solutions-based selling activities within the non-user assigned territory. The MAE will be an integral part of the sales team identifying hardware and strategic offering opportunities with the goal of driving revenue growth. The MAE will have detailed understanding of the solutions portfolio and assessment services. This position requires the ability to analyze current environments, create compelling business solutions, present the findings, and propose specific technology recommendations to improve current business processes. PRIMARY RESPONSIBILITIES Meet or exceed assigned monthly quotas in revenue, gross profit percentage, and gross profit dollars. Conduct an adequate amount of sales activities each day as laid out in the "Expectations" document. This includes prospecting calls (primarily new businesses), appointments with decision makers, needs analysis assessments, and system design to support the sales of more profitable targets, products in the connected environment. Update CRM system daily to accurately record all activity related to clients and prospects to provide sales information on forecastable activity. Apply a consultative approach to all contact with client C-level leaders and IT groups Develop a sales plan for the accomplishment of sales goals within the current assignment. Actively participate in account planning activities. Provide input and feedback on sales strategy Partner with sales management to promote hardware and other offerings and manage the product portfolio. Have a thorough knowledge of typical client business processes, documentation required to conduct those business processes, and how the company's products, software, and support can positively affect the speed, accuracy, and effectiveness of the client's organization. Demonstrate commitment to MOM sales processes, values and business code of ethics. Employ strategic thinking & planning, developing a plan against each assigned account; execute the plan, making regular updates and executing on the plan consistently. Excellent listening skills required; communicate clearly and accurately with clients and company personnel. Maintain positive employee and client relations and create an exciting and fun work environment, balanced with professional and ethical standards of excellence. ADDITIONAL RESPONSIBILITIES Embrace and follow company direction. Must commit to effective time management each day. Approach each day with a keen sense of self-discipline and urgency. Have in-depth knowledge of MOM procedures for proposals so as to be proficient with the company software Respond to prospects, clients, sales associates and other coworkers in a timely manner; via telephone, email, or written communication. Understand the jobs, duties and functions within MOM to be able to reach out to the appropriate person for help. Maintain a complete and up-to-date CRM with all accounts personnel and equipment included. Be proficient in all forms of written communication; including proposals, cost justifications, and explanation of system's benefits and value. Follow up client problems and situations to ensure they are resolved quickly; return all phone calls to clients and company personnel within 4 business hours. Adhere to the company's dress code and ensure a professional appearance at all times. Be prompt and prepared at all assigned meetings. Make sure the information provided is protected. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions due to automobile travel between client sites and normal business professional office space. The employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Speech and hearing to normal range are required for cell and video communication. The employee must have vision that can distinguish letters from numbers. This position requires the use of email, G-Suite, video-conferencing, office equipment, document management software, computers, personal electronic devices, and multi-functional devices. Writing and typing abilities are required for electronic related functions. The employee must also have the ability to solve practical problems and deal with a variety of personalities as well as the ability to interpret a variety of instructions given in written, oral, or schedule form. Mental requirements also include the ability to calculate numbers, edit and interpret the accuracy or received information, and the ability to organize projects for completion in a timely manner. The employee frequently is required to stand, walk, and drive for extensive periods of time. The employee is occasionally required to sit. This position requires finger dexterity and hand-eye coordination. The employee must occasionally lift and/or move up to 20 pounds. POSITION TYPE & EXPECTED HOURS OF WORK EXEMPT This position is exempt and normal work hours for business are Monday through Friday, 8am - 5pm. TRAVEL Regular and daily travel between client locations is expected. REQUIRED EDUCATION & EXPERIENCE Requires knowledge typically gained through the attainment of a four-year bachelor's degree, or related work experience 4-8 years of business to business selling experience (technology solution sales and consulting preferred). Experience selling into IT level and selling complex solutions and services. Self-motivated and competitive with strong organizational and interpersonal skills. Have a valid driver's license and reliable transportation, good driving record, and proof of car insurance. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. PI8b43a716520a-0003
Company: US2160 Sysco Guest Supply, LLC Zip Code: 46168 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 1 Year Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Inventory Control Specialist is responsible for supporting DC Operations from a systems perspective by maintaining item balance and transactional integrity between PeopleSoft and High Jump. This position works as part of a team to support DC Operations by understanding the interactions of the Company's computer systems as related to the physical activities of the business. Position involves reconciling item balances on a daily basis along with transactional analysis, various levels of transaction processing, shipment discrepancy investigation and resolution. RESPONSIBILITIES Reconcile PeopleSoft and High Jump balances on a daily basis by utilizing various reports (i.e., Inventory Reconciliation Report). Investigate and resolve BCT Errors by analyzing transaction flow in both systems, understanding the impact on the item balances and timing issues and transaction process. This function is intertwined with several audit functions between PS/HJ on a daily basis Support the On-Line Database by understanding each request for a return of merchandise or report of a shipment discrepancy Analyze requests, determine resolution requirements and processing accordingly Investigate, analyze and resolve various requests involving transaction discrepancies as reported and/or requested by DC Operations, Customer Service, Purchasing, Accounts Payable, etc Analyze Proof of Delivery and determine whether a freight claim can be filed against the Carrier based on its legal requirements. File freight claims through 3rd party software packages where applicable Warehouse Supply Management - monitor usage, process transactions to consume usage of inventory supply items and transfer to replenish DC inventory, if necessary Process various transactions on a daily basis to support the basic business functions including priority sales orders and sample requests Electronic filing of required company records including scanning, checking, naming, archiving documents QUALIFICATIONS Education Bachelor's Degree preferred. Experience 1-2 yrs. experience working in an Office or Distribution Center (DC), including working knowledge of DC activities including receiving, shipping, cycle counting and all activities relating to inventory. Skills Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from vendors, distributors, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner. Ability to read, analyze and interpret a variety of instructions, communications, and reports provided in written, verbal, transactional or Excel spreadsheet format. Ability to plan, prioritize and execute multiple tasks/deadlines autonomously and shift priorities as necessary. Uses time effectively and able to work independently. Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed. Detail Oriented - Attention to details and accuracy. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments. Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner. Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook). Familiarity with PeopleSoft ERP and High Jump a plus. Physical Demands and Work Environment The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position will primarily work in an office environment. The noise level in the work environment is usually moderate. This position may require evening, weekend or other shift work depending on business needs. This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
03/27/2024
Full time
Company: US2160 Sysco Guest Supply, LLC Zip Code: 46168 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 1 Year Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors JOB SUMMARY The Inventory Control Specialist is responsible for supporting DC Operations from a systems perspective by maintaining item balance and transactional integrity between PeopleSoft and High Jump. This position works as part of a team to support DC Operations by understanding the interactions of the Company's computer systems as related to the physical activities of the business. Position involves reconciling item balances on a daily basis along with transactional analysis, various levels of transaction processing, shipment discrepancy investigation and resolution. RESPONSIBILITIES Reconcile PeopleSoft and High Jump balances on a daily basis by utilizing various reports (i.e., Inventory Reconciliation Report). Investigate and resolve BCT Errors by analyzing transaction flow in both systems, understanding the impact on the item balances and timing issues and transaction process. This function is intertwined with several audit functions between PS/HJ on a daily basis Support the On-Line Database by understanding each request for a return of merchandise or report of a shipment discrepancy Analyze requests, determine resolution requirements and processing accordingly Investigate, analyze and resolve various requests involving transaction discrepancies as reported and/or requested by DC Operations, Customer Service, Purchasing, Accounts Payable, etc Analyze Proof of Delivery and determine whether a freight claim can be filed against the Carrier based on its legal requirements. File freight claims through 3rd party software packages where applicable Warehouse Supply Management - monitor usage, process transactions to consume usage of inventory supply items and transfer to replenish DC inventory, if necessary Process various transactions on a daily basis to support the basic business functions including priority sales orders and sample requests Electronic filing of required company records including scanning, checking, naming, archiving documents QUALIFICATIONS Education Bachelor's Degree preferred. Experience 1-2 yrs. experience working in an Office or Distribution Center (DC), including working knowledge of DC activities including receiving, shipping, cycle counting and all activities relating to inventory. Skills Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from vendors, distributors, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner. Ability to read, analyze and interpret a variety of instructions, communications, and reports provided in written, verbal, transactional or Excel spreadsheet format. Ability to plan, prioritize and execute multiple tasks/deadlines autonomously and shift priorities as necessary. Uses time effectively and able to work independently. Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed. Detail Oriented - Attention to details and accuracy. Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions. Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments. Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner. Proficient use of MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook). Familiarity with PeopleSoft ERP and High Jump a plus. Physical Demands and Work Environment The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position will primarily work in an office environment. The noise level in the work environment is usually moderate. This position may require evening, weekend or other shift work depending on business needs. This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees. This job description supersedes prior job descriptions. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. As a Customer Service Representative (CSR) for Animal Health International, you are responsible for assisting internal and external customers with order entry with professionalism, skill, and expediency for predominately cattle, equine, and swine production industry. The CSR places outbound calls to existing customers to identify and suggest additional products and increase sales and services. This position works closely with Territory Representatives, Branch Offices and Customer Lists for lead generation. The schedule for this position is Monday through Friday, 8AM - 5PM, in-person at our Great Falls, MT location. Responsibilities include: Customer Support: Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners. Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. Communicate any pertinent information received from customers to the outside sales representative or appropriate management. Identify customer requirements and expectations in order to recommend specific products and/or solutions. Administrative: Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc. Maintain accurate customer and territory records, facility records, and document all customer interaction. Generation of reports Monitor scheduled shipment dates to ensure timely delivery. Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies. Gain understanding of and adhere to Accounts Receivables policies and practices. Verify price and terms in accordance with standard procedures and customer profitability profiles. Multitask and work within multiple computer systems and communication platforms simultaneously. Maintain a current knowledge of company products, policies and procedures. Additional Functions In addition to the essential functions listed below, the incumbent may perform the following additional functions. Upgrade telephone orders. Introducing and promoting new products during calls. Identify opportunities to increase sales through suggesting additional products based on past purchases and complimentary products. Suggests additional products based on past purchases and complimentary products. Initiate and complete follow up activities to close sales opportunities. Utilize selling processes and techniques to increase sales. Perform other customer service representative III duties as assigned. Required Qualifications High School Degree or equivalent Proven customer service and organizational skills Measurable accuracy and strong attention to detail Observable effective verbal, written, and interpersonal communication skills General computer proficiency including knowledge of MS Office Preferred Qualifications Associate's Degree or equivalent combination of education and experience. Agricultural, animal health industry, veterinary or production animal experience Proficiency in SAP or related ERP What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: Full Medical, Dental, and Vision benefits and an integrated Wellness Program. 401(k) Match Retirement Savings Plan. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO). Holiday Pay & Floating Holidays. Volunteer Time Off (VTO). Educational Assistance Program (Tuition Reimbursement). Full Paid Parental and Adoption Leave. LifeWorks (Employee Assistance Program). Patterson Perks Program. EEO Statement As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you.
03/27/2024
Full time
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. As a Customer Service Representative (CSR) for Animal Health International, you are responsible for assisting internal and external customers with order entry with professionalism, skill, and expediency for predominately cattle, equine, and swine production industry. The CSR places outbound calls to existing customers to identify and suggest additional products and increase sales and services. This position works closely with Territory Representatives, Branch Offices and Customer Lists for lead generation. The schedule for this position is Monday through Friday, 8AM - 5PM, in-person at our Great Falls, MT location. Responsibilities include: Customer Support: Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners. Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. Communicate any pertinent information received from customers to the outside sales representative or appropriate management. Identify customer requirements and expectations in order to recommend specific products and/or solutions. Administrative: Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc. Maintain accurate customer and territory records, facility records, and document all customer interaction. Generation of reports Monitor scheduled shipment dates to ensure timely delivery. Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies. Gain understanding of and adhere to Accounts Receivables policies and practices. Verify price and terms in accordance with standard procedures and customer profitability profiles. Multitask and work within multiple computer systems and communication platforms simultaneously. Maintain a current knowledge of company products, policies and procedures. Additional Functions In addition to the essential functions listed below, the incumbent may perform the following additional functions. Upgrade telephone orders. Introducing and promoting new products during calls. Identify opportunities to increase sales through suggesting additional products based on past purchases and complimentary products. Suggests additional products based on past purchases and complimentary products. Initiate and complete follow up activities to close sales opportunities. Utilize selling processes and techniques to increase sales. Perform other customer service representative III duties as assigned. Required Qualifications High School Degree or equivalent Proven customer service and organizational skills Measurable accuracy and strong attention to detail Observable effective verbal, written, and interpersonal communication skills General computer proficiency including knowledge of MS Office Preferred Qualifications Associate's Degree or equivalent combination of education and experience. Agricultural, animal health industry, veterinary or production animal experience Proficiency in SAP or related ERP What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: Full Medical, Dental, and Vision benefits and an integrated Wellness Program. 401(k) Match Retirement Savings Plan. Employee Stock Purchase Plan (ESPP). Paid Time Off (PTO). Holiday Pay & Floating Holidays. Volunteer Time Off (VTO). Educational Assistance Program (Tuition Reimbursement). Full Paid Parental and Adoption Leave. LifeWorks (Employee Assistance Program). Patterson Perks Program. EEO Statement As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees' unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. We are Patterson. We welcome you.
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: $60k to $75k Depending on Experience within For Profit Admissions
03/26/2024
Full time
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range: $60k to $75k Depending on Experience within For Profit Admissions
Essential Function: The Sales Representative is responsible for calling on healthcare-related and hospitality organizations/personnel within an assigned territory, while meeting assigned sales and profit goals. Primary Responsibilities: Identify and qualify prospects by cold calling/telephone/email prospecting, on premise visits, relationship building, and networking. Review market analysis to determine customer needs, volume potential, and price schedules. Develop proposals and conduct sales presentations for prospective customers. Maintain accurate records of all account activity within (CRM) sales database. Develop and maintain high level of product knowledge and effectively communicate the benefits, advantages and features of the company services and products. Develop Sales Campaigns to promote product offerings and services to prospects and current customers. Work with the service department to ensure that new accounts are installed properly. Be knowledgeable about competitors' business practices. Reports to Sales Manager Education: High school diploma required. Bachelor's degree in business, marketing, communications, or related area a plus. Experience: -Minimum of 3 years outside sales experience preferred -Knowledge of and experience with various sales techniques. Full Time: -$52,000 / year + Commission -Car allowance + mileage -Health Insurance -Dental Insurance -401 K -Paid Time-off -Bonus
03/23/2024
Full time
Essential Function: The Sales Representative is responsible for calling on healthcare-related and hospitality organizations/personnel within an assigned territory, while meeting assigned sales and profit goals. Primary Responsibilities: Identify and qualify prospects by cold calling/telephone/email prospecting, on premise visits, relationship building, and networking. Review market analysis to determine customer needs, volume potential, and price schedules. Develop proposals and conduct sales presentations for prospective customers. Maintain accurate records of all account activity within (CRM) sales database. Develop and maintain high level of product knowledge and effectively communicate the benefits, advantages and features of the company services and products. Develop Sales Campaigns to promote product offerings and services to prospects and current customers. Work with the service department to ensure that new accounts are installed properly. Be knowledgeable about competitors' business practices. Reports to Sales Manager Education: High school diploma required. Bachelor's degree in business, marketing, communications, or related area a plus. Experience: -Minimum of 3 years outside sales experience preferred -Knowledge of and experience with various sales techniques. Full Time: -$52,000 / year + Commission -Car allowance + mileage -Health Insurance -Dental Insurance -401 K -Paid Time-off -Bonus
SR OPERATIONS MANAGER Job Details Full Time / Part Time: Full Time FLSA Classification: Exempt Business Unit: Disposals Reports to: Director Travel Requirement: Yes Top Tier Benefits Medical, dental, vision, coverage in addition to life and disability insurance plans. Paid Vacation Days and Paid Holidays. Retirement and Savings (401K) Plan with Company match. Annual uniform allowance. Referral bonus with no cap on amount of referrals. Paid Training. Job Description Select's Operations Manager will lead the day-to-day operations of the disposal to insure continued and expansion initiatives are executed according to budget while meeting customer requirements, EHS requirements while following internal processes for successful disposal operations. The essential job functions include, but are not limited to Provides leadership and ensures accountability in promoting a strong safety culture throughout the region service line. Direct P&L, balance sheet and annual budget responsibility for service line within the region. Ensure compliance with laws, regulations and policies, both internal and external (HR/OSHA/SOX/DOT, NDIC etc.). Works closely with region administrative functions to ensure timely and consistent delivery of information related to customer/vendor/employee transactions. Provide information to regional sales efforts. Work with Disposal Management to ensure that company facilities are sufficient for current and future operations requirements. Establish and maintain direct relationships with clientele on regional level. Communicate to the regional service line personnel the region and company's plans, strategies and philosophies and ensure alignment. Provide weekly detailed reports to Disposal Management regarding ongoing and future operations and financial data for region service line. Work as a peer with the Service Line VPs to ensure the maximum market penetration and profitability of all service lines within the region. Responsible for site service line personnel planning and development. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Must have strong computer skills and knowledge. Must be able to work independently with minimal supervision. Strong troubleshooting skills with both computer and mechanical/electrical issues Must have strong mechanical and electrical diagnostic skills. Must have familiarity with common computer programs (including, but not limited to Excel, Word and other related computer programs). Must possess valid driver's license and be eligible to drive a company vehicle according to Select's insurance guidelines. Willingness to work outdoors safely under all conditions. This position requires self-awareness and initiative. Knowledge of principles for presenting expectations to management and customers. Demonstrated ability to provide the highest level of customer service to internal and external customers. Excellent interpersonal and communication skills and attention to detail. Strong written and oral communication skills including professional telephone etiquette. Ability to work in a team environment. Ability to multi-task, manage changing priorities and work independently with little or no supervision. Strong organizational skills. Ability to follow verbal and written instructions. Attributes A - Accountability: Take ownership of actions and outcomes. C - Continuous Improvement: Embrace the necessity for change and commitment to continual growth and progress. T - Teamwork: Encourage and support a collaborative, safe, and engaged work environment. Compensation Information Compensation is competitive and commensurate with experience. Physical Demands and Exposures Position works inside a climate-controlled environment a majority of the time. Prolonged sitting, standing, walking. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to individually lift: Maximum 50 lbs. Affirmative Action/EEO statement Select is an equal opportunity employer. It is Select's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. Clean Air Act Select requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency's Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.
03/23/2024
Full time
SR OPERATIONS MANAGER Job Details Full Time / Part Time: Full Time FLSA Classification: Exempt Business Unit: Disposals Reports to: Director Travel Requirement: Yes Top Tier Benefits Medical, dental, vision, coverage in addition to life and disability insurance plans. Paid Vacation Days and Paid Holidays. Retirement and Savings (401K) Plan with Company match. Annual uniform allowance. Referral bonus with no cap on amount of referrals. Paid Training. Job Description Select's Operations Manager will lead the day-to-day operations of the disposal to insure continued and expansion initiatives are executed according to budget while meeting customer requirements, EHS requirements while following internal processes for successful disposal operations. The essential job functions include, but are not limited to Provides leadership and ensures accountability in promoting a strong safety culture throughout the region service line. Direct P&L, balance sheet and annual budget responsibility for service line within the region. Ensure compliance with laws, regulations and policies, both internal and external (HR/OSHA/SOX/DOT, NDIC etc.). Works closely with region administrative functions to ensure timely and consistent delivery of information related to customer/vendor/employee transactions. Provide information to regional sales efforts. Work with Disposal Management to ensure that company facilities are sufficient for current and future operations requirements. Establish and maintain direct relationships with clientele on regional level. Communicate to the regional service line personnel the region and company's plans, strategies and philosophies and ensure alignment. Provide weekly detailed reports to Disposal Management regarding ongoing and future operations and financial data for region service line. Work as a peer with the Service Line VPs to ensure the maximum market penetration and profitability of all service lines within the region. Responsible for site service line personnel planning and development. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Must have strong computer skills and knowledge. Must be able to work independently with minimal supervision. Strong troubleshooting skills with both computer and mechanical/electrical issues Must have strong mechanical and electrical diagnostic skills. Must have familiarity with common computer programs (including, but not limited to Excel, Word and other related computer programs). Must possess valid driver's license and be eligible to drive a company vehicle according to Select's insurance guidelines. Willingness to work outdoors safely under all conditions. This position requires self-awareness and initiative. Knowledge of principles for presenting expectations to management and customers. Demonstrated ability to provide the highest level of customer service to internal and external customers. Excellent interpersonal and communication skills and attention to detail. Strong written and oral communication skills including professional telephone etiquette. Ability to work in a team environment. Ability to multi-task, manage changing priorities and work independently with little or no supervision. Strong organizational skills. Ability to follow verbal and written instructions. Attributes A - Accountability: Take ownership of actions and outcomes. C - Continuous Improvement: Embrace the necessity for change and commitment to continual growth and progress. T - Teamwork: Encourage and support a collaborative, safe, and engaged work environment. Compensation Information Compensation is competitive and commensurate with experience. Physical Demands and Exposures Position works inside a climate-controlled environment a majority of the time. Prolonged sitting, standing, walking. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to individually lift: Maximum 50 lbs. Affirmative Action/EEO statement Select is an equal opportunity employer. It is Select's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. Clean Air Act Select requires all employees whose jobs may involve environmental compliance to understand and comply with the U.S. Environmental Protections Agency's Clean Air Act that regulates air emissions from stationary and mobile sources. A copy of the Clean Air Act can be provided to you upon request from Human Resources.
ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: Bilingual speaking in Spanish & English is preferred 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
03/18/2024
Full time
ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: Bilingual speaking in Spanish & English is preferred 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
JOB SUMMARY: Integral component of product development, engineering, testing, training, performance, and support. Assist through demonstration the sales activities of the sales team, independent representatives, distributors, and dealers. DUTIES & RESPONSIBILITIES: Compliment the development and implementation of engineering test plans for a particular product or problem area in accordance with established specifications, schedules and budgets. Compliment research and development of testing equipment and processes. Support production through engineering. Specifically: Complete test requirements; assist with development, perform and direct testing of new products and prototypes to verify product reliability. Prepare reports, track status, and communicate test plan results to all functional areas. Create Corrective Actions for issues found while evaluating equipment reliability and performance; assist in exploring alternative solutions and resolving product design and/or manufacturing issues. Support product training and application. Provide product support, via telephone, e-mail, and onsite visits as required/ directed; provide dealer support through technical information, application settings, onsite review, and Support interactions between the Sales, Engineering, and Manufacturing Departments on design and feature requirements, field performance, and product modifications. Support McFarlane Sales Team in planning, coordinating, and managing demonstrations, engage role as application and performance expert on all McFarlane products; integrate key support with Design Engineering appropriately. Accumulate and maintain competitive equipment data and performance profile. Work on R&D projects and initiatives under the supervision of the Engineering Team and/or Manager. Support manufacturing flow through identifying, designing, and creating manufacturing fixtures/ jigs to aid quality and improve manufacturing process/ flow. Support general manufacturing/ assembly as required. Travel as insurable, licensed driver throughout North America, as required. Other duties as assigned. Regular attendance is an essential function of this position. EDUCATION & EXPERIENCE AND SKILLS & QUALIFICATIONS: Minimum of BS in Mechanical Engineering, Ag Engineering Technology, Equipment Technology, or related field. Working knowledge of MS Office including Outlook, Word, Excel, and Access; SolidWorks & CAD experience. Hands-on experience in first level troubleshooting of electrical and hydraulicspreferred; familiarity with a variety of manufacturing processes and materials used/ prior experience in manufacturing environment a plus. Possess excellent written, verbal, interpersonal and proactive communication skills; with strong floor presence and ability to interact with team and customers in various positions and settings. Self-motivated with ability to take initiative to work independently or in small teams. Maintain positive working relationships with McFarlane personnel, dealers, and key end-users. Ability to accept accountability for both assigned outcome-based projects and defined goals/ objectives across multiple McFarlane Mfg. Co. departments. SAFETY REQUIREMENTS: Must wear proper PPE while on the production floor. Regularly required to sit for extended periods of time, stand, walk, talk and hear. Close, peripheral and distance vision required. Utilize standard office equipment, computer keyboard and monitor, cell phone. Must be able to operate Ag equipment for testing purposes. Must be able to drive, potentially for long distances. May be required to lift 50 lbs. Demonstrates accountability for all safety procedures, leading by example. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation based upon experience. Full-time employees are eligible to receive a competitive benefits package which includes group health and Health Savings Plan (HSA with employer match), dental, vision, life and disability insurances, 401k with employer match, retail service center discount, Paid Time Off, Wellness Initiatives, and more! To be considered for this opportunity, please complete an online application at ; apply in person at McFarlanes , 780 Carolina Street, Sauk City, WI; or email resume to
03/15/2024
Full time
JOB SUMMARY: Integral component of product development, engineering, testing, training, performance, and support. Assist through demonstration the sales activities of the sales team, independent representatives, distributors, and dealers. DUTIES & RESPONSIBILITIES: Compliment the development and implementation of engineering test plans for a particular product or problem area in accordance with established specifications, schedules and budgets. Compliment research and development of testing equipment and processes. Support production through engineering. Specifically: Complete test requirements; assist with development, perform and direct testing of new products and prototypes to verify product reliability. Prepare reports, track status, and communicate test plan results to all functional areas. Create Corrective Actions for issues found while evaluating equipment reliability and performance; assist in exploring alternative solutions and resolving product design and/or manufacturing issues. Support product training and application. Provide product support, via telephone, e-mail, and onsite visits as required/ directed; provide dealer support through technical information, application settings, onsite review, and Support interactions between the Sales, Engineering, and Manufacturing Departments on design and feature requirements, field performance, and product modifications. Support McFarlane Sales Team in planning, coordinating, and managing demonstrations, engage role as application and performance expert on all McFarlane products; integrate key support with Design Engineering appropriately. Accumulate and maintain competitive equipment data and performance profile. Work on R&D projects and initiatives under the supervision of the Engineering Team and/or Manager. Support manufacturing flow through identifying, designing, and creating manufacturing fixtures/ jigs to aid quality and improve manufacturing process/ flow. Support general manufacturing/ assembly as required. Travel as insurable, licensed driver throughout North America, as required. Other duties as assigned. Regular attendance is an essential function of this position. EDUCATION & EXPERIENCE AND SKILLS & QUALIFICATIONS: Minimum of BS in Mechanical Engineering, Ag Engineering Technology, Equipment Technology, or related field. Working knowledge of MS Office including Outlook, Word, Excel, and Access; SolidWorks & CAD experience. Hands-on experience in first level troubleshooting of electrical and hydraulicspreferred; familiarity with a variety of manufacturing processes and materials used/ prior experience in manufacturing environment a plus. Possess excellent written, verbal, interpersonal and proactive communication skills; with strong floor presence and ability to interact with team and customers in various positions and settings. Self-motivated with ability to take initiative to work independently or in small teams. Maintain positive working relationships with McFarlane personnel, dealers, and key end-users. Ability to accept accountability for both assigned outcome-based projects and defined goals/ objectives across multiple McFarlane Mfg. Co. departments. SAFETY REQUIREMENTS: Must wear proper PPE while on the production floor. Regularly required to sit for extended periods of time, stand, walk, talk and hear. Close, peripheral and distance vision required. Utilize standard office equipment, computer keyboard and monitor, cell phone. Must be able to operate Ag equipment for testing purposes. Must be able to drive, potentially for long distances. May be required to lift 50 lbs. Demonstrates accountability for all safety procedures, leading by example. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation based upon experience. Full-time employees are eligible to receive a competitive benefits package which includes group health and Health Savings Plan (HSA with employer match), dental, vision, life and disability insurances, 401k with employer match, retail service center discount, Paid Time Off, Wellness Initiatives, and more! To be considered for this opportunity, please complete an online application at ; apply in person at McFarlanes , 780 Carolina Street, Sauk City, WI; or email resume to
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range $52k - 65k per year Depending on Experience and Experience within For Profit Education
03/07/2024
Full time
Job Description We are looking for an Admissions Representative to join our team. This will be a HYBRID position. Some work will occur on campus and some work can be done remotely. Under direct supervision, this position will recruit qualified students for the college's academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. Building Relationships Take inquiry calls from all potential students interested in knowing or receiving information about the programs-including entrance requirements, curricula and academic standards-and encourage qualified prospects to schedule an appointment for an interview Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students Follow up on all inquiries that fail to schedule or show for an interview Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns Interviews Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times Meet with the potential students to explain the program offering and match the college's benefits and advantages to the student's needs. Discuss and advise suitable programs in accordance with the student's desires, qualifications and objectives Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student's motivations and concerns about attending the college Mentoring and Guidance Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures and documentation regarding the admissions process Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete) Mentor and advise students to help them identify their unique skills and interests Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member),and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements Administrative Accurately account for all inquiries and the admissions activity associated with all Inquiries Complete daily activity reports Ensure that all pre-start paperwork is completed accurately and in a timely manner Keep all required reports current and accurate, including information stored in the system Attend and successfully complete all training for this position, as required at any time by the Company Perform other duties as assigned by local leaders Attend meetings as directed by supervisor Pay Range $52k - 65k per year Depending on Experience and Experience within For Profit Education
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Tool Rental Associate: Retail/Customer Service Sunbelt's Tool Rental Associate is equipped for success so we can make it happen for our customers. The Tool Rental Associate empowered to be responsible for the professional and efficient servicing of all telephone and walk-in customers in one of Sunbelt Rentals onsite retail partners. The Associate determines and understands our customers' needs through questioning and qualifying; provide appropriate alternatives or suggestions to customers if needed based upon information obtained using an extensive knowledge of the tools available. The Tool Rental Associate will handle customer transactions and payments while maintaining a clean and presentable store front with a courteous, helpful, and professional attitude at all times. Education or experience that prepares you for success: 1+ years of retail/customer service experience High School diploma or GED required Able to read instructions, numbers legibly in English Bilingual (Spanish) preferred in some locations Ability to learn computer skills Valid Driver's license required Sales and collections experience a plus Knowledge/Skills/Abilities you may rely on: Telephone skills Customer service Effective written and oral communication skills Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: Rental Agent, Customer Assistant, Retail Salesperson, Sales Associate, Sales Cashier, Sales Consultant, Sales Person, Sales Representative, Customer Service Representative (CSR), Collections Representative, Customer Service Agent Columbia, SC Notification: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
02/27/2022
Full time
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Tool Rental Associate: Retail/Customer Service Sunbelt's Tool Rental Associate is equipped for success so we can make it happen for our customers. The Tool Rental Associate empowered to be responsible for the professional and efficient servicing of all telephone and walk-in customers in one of Sunbelt Rentals onsite retail partners. The Associate determines and understands our customers' needs through questioning and qualifying; provide appropriate alternatives or suggestions to customers if needed based upon information obtained using an extensive knowledge of the tools available. The Tool Rental Associate will handle customer transactions and payments while maintaining a clean and presentable store front with a courteous, helpful, and professional attitude at all times. Education or experience that prepares you for success: 1+ years of retail/customer service experience High School diploma or GED required Able to read instructions, numbers legibly in English Bilingual (Spanish) preferred in some locations Ability to learn computer skills Valid Driver's license required Sales and collections experience a plus Knowledge/Skills/Abilities you may rely on: Telephone skills Customer service Effective written and oral communication skills Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: Rental Agent, Customer Assistant, Retail Salesperson, Sales Associate, Sales Cashier, Sales Consultant, Sales Person, Sales Representative, Customer Service Representative (CSR), Collections Representative, Customer Service Agent Columbia, SC Notification: This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Job Description Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Inside Sales Representative Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop skills for career growth through an outside sales or operational management career track • Use your inside sales or customer service skills for steady hours & potential overtime • Work with an incredible team of people to make it happen for customers Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Representative. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment. This position is considered the Company's front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times. Education or experience that prepares you for success: • High School diploma or GED required • Valid Driver's license required • Familiarity with various types of construction/industrial tools & equipment Knowledge/Skills/Abilities you may rely on: • Previous equipment rental industry experience • Strong customer service & telephone skills • Solid computer and administrative skills • Successful completion of the DOT Qualification process preferred • Bilingual (Spanish or other) may be preferred in some locations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
02/25/2022
Full time
Job Description Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! JOB DESCRIPTION SUMMARY Inside Sales Representative Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop skills for career growth through an outside sales or operational management career track • Use your inside sales or customer service skills for steady hours & potential overtime • Work with an incredible team of people to make it happen for customers Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Representative. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment. This position is considered the Company's front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times. Education or experience that prepares you for success: • High School diploma or GED required • Valid Driver's license required • Familiarity with various types of construction/industrial tools & equipment Knowledge/Skills/Abilities you may rely on: • Previous equipment rental industry experience • Strong customer service & telephone skills • Solid computer and administrative skills • Successful completion of the DOT Qualification process preferred • Bilingual (Spanish or other) may be preferred in some locations The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador Gear up for an exciting career! If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Purpose: The Customer Service Coordinator provides a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association. Will assist with homeowner closings, communications, access control services and assistance with records and reports regarding operations. Ensure the customer service operation is managed in compliance with FirstService Residential standards and practices as well as authentically delivered with the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Must be able to work flexible days / times for closings Prepare new owner packets and send digitally with any other information that is needed for the Association. Manages Outlook workflow and updates with new memos and task as required. Attend new owner closings to communicate and distributer provide Association information and required documentation. Ensures that new owner questions are answered properly, and messages are handled courteously, accurately and in a timely manner and forwarded to the appropriate departments. Educate new owners on the policies and procedures for the Association. Maintains, updates, and coordinates resident information in computer database. Circulates questions and concerns of new owners to the appropriate department for resolution. Completed follow up communication and workflow completion through survey process to ensure excellent results. Follows safety procedures and maintains a clean work area. Technical competencies: Education/Training: Associates degree with concentration in business preferred, or equivalent combination of education and experience. Experience/Knowledge/Abilities: Strong administrative background. Three (3) to Five (5) plus years of customer service-related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal, office management and communications skills. Self-starter with excellent communication, interpersonal and customer service and telephone skills. Computer Literacy: . Ability to prioritize work with minimum supervision. . Intermediate proficiency in Microsoft Windows software. . Respond to email inquiries in a timely manner. Special Requirements: . Ability to drive a vehicle to the Sales Center. . Standing, sitting, walking and occasional climbing. . Required to work at a personal computer for extended periods of time. . Talking on the phone for extended periods of time. . Ability to detect auditory and/or visual emergency alarms. . Ability to work extended/flexible hours, weekend, and attend Board meetings as required. . Have fun!!! FINS UP! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Core Competencies: Quality Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Dependability Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. Teamwork Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere. Work Environment/Safety Promotes mutual respect, keeps workplace clean and safe, supports safety programs. Job Knowledge Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. Customer Service Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. Initiative Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Vision and Values Supports values in daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning. Communication Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Adaptability/Flexibility Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts plans to meet changing needs.
02/16/2022
Full time
Purpose: The Customer Service Coordinator provides a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association. Will assist with homeowner closings, communications, access control services and assistance with records and reports regarding operations. Ensure the customer service operation is managed in compliance with FirstService Residential standards and practices as well as authentically delivered with the Latitude Margaritaville Lifestyle. Key Responsibilities and Accountabilities: Must be able to work flexible days / times for closings Prepare new owner packets and send digitally with any other information that is needed for the Association. Manages Outlook workflow and updates with new memos and task as required. Attend new owner closings to communicate and distributer provide Association information and required documentation. Ensures that new owner questions are answered properly, and messages are handled courteously, accurately and in a timely manner and forwarded to the appropriate departments. Educate new owners on the policies and procedures for the Association. Maintains, updates, and coordinates resident information in computer database. Circulates questions and concerns of new owners to the appropriate department for resolution. Completed follow up communication and workflow completion through survey process to ensure excellent results. Follows safety procedures and maintains a clean work area. Technical competencies: Education/Training: Associates degree with concentration in business preferred, or equivalent combination of education and experience. Experience/Knowledge/Abilities: Strong administrative background. Three (3) to Five (5) plus years of customer service-related work experience. Strong working knowledge of customer service principles and practices. Excellent interpersonal, office management and communications skills. Self-starter with excellent communication, interpersonal and customer service and telephone skills. Computer Literacy: . Ability to prioritize work with minimum supervision. . Intermediate proficiency in Microsoft Windows software. . Respond to email inquiries in a timely manner. Special Requirements: . Ability to drive a vehicle to the Sales Center. . Standing, sitting, walking and occasional climbing. . Required to work at a personal computer for extended periods of time. . Talking on the phone for extended periods of time. . Ability to detect auditory and/or visual emergency alarms. . Ability to work extended/flexible hours, weekend, and attend Board meetings as required. . Have fun!!! FINS UP! The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Core Competencies: Quality Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems. Dependability Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements. Teamwork Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere. Work Environment/Safety Promotes mutual respect, keeps workplace clean and safe, supports safety programs. Job Knowledge Understands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues. Customer Service Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image. Initiative Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Vision and Values Supports values in daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning. Communication Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills. Adaptability/Flexibility Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts plans to meet changing needs.