*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Front Desk Agent is responsible for greeting guests and homeowners, the check in/out process, maintaining guest and group accounts, managing incoming telephone and email correspondence. May assist other staff with the coordination of housekeeping and maintenance duties. Maintain positive owner, guest and vendor relations. *Daily Responsibilities: (include but are not limited to)* * Preserve quality of Homeowner and Guest experience at Property * Scheduling Housekeeping, phone calls, computer projects * Assist on site General Manager as needed * Checking for arrivals and departures daily and updating Housekeeping report * Pre-arrival and ongoing Guest contact * Weekly inspection of high end Homes, Condos and Common Areas and preparing these for arrivals and checking after departure * Scheduling and following up on Maintenance requests * Concierge Duties * Delivering packages and performing a multiple errands and tasks * Picking up mail *Essential Job Skills/Requirements:* * College Degree preferred * Valid US driver's license is required * Resume is required * Proficient in MS Office applications - Word, Excel, and Outlook * Able to communicate with owners and guests with diplomacy and tact * Able to communicate effectively in English (both written and verbal) * Must carry and present oneself in a professional manner * Previous hospitality or guest service experience preferred * Able to lift 30 lbs. The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? *Then Beaver Creek is for you*. []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342588 Requirements: Vail Resorts
09/18/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Front Desk Agent is responsible for greeting guests and homeowners, the check in/out process, maintaining guest and group accounts, managing incoming telephone and email correspondence. May assist other staff with the coordination of housekeeping and maintenance duties. Maintain positive owner, guest and vendor relations. *Daily Responsibilities: (include but are not limited to)* * Preserve quality of Homeowner and Guest experience at Property * Scheduling Housekeeping, phone calls, computer projects * Assist on site General Manager as needed * Checking for arrivals and departures daily and updating Housekeeping report * Pre-arrival and ongoing Guest contact * Weekly inspection of high end Homes, Condos and Common Areas and preparing these for arrivals and checking after departure * Scheduling and following up on Maintenance requests * Concierge Duties * Delivering packages and performing a multiple errands and tasks * Picking up mail *Essential Job Skills/Requirements:* * College Degree preferred * Valid US driver's license is required * Resume is required * Proficient in MS Office applications - Word, Excel, and Outlook * Able to communicate with owners and guests with diplomacy and tact * Able to communicate effectively in English (both written and verbal) * Must carry and present oneself in a professional manner * Previous hospitality or guest service experience preferred * Able to lift 30 lbs. The budgeted range starts at $15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? *Then Beaver Creek is for you*. []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342588 Requirements: Vail Resorts
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes. Responsible for welcoming guests and/or homeowners to facility; registering and assigning accommodations; obtaining payments; issuing card/room key and escort instructions to bell staff. May provide information on amenities, services, and directions to guests; responds to questions, resolve guest issues in friendly manner. Maintains records of room availability and guest accounts. Checks departing guests out and closes out account. May coordinate receipt and delivery of messages and items for guests. *Additional responsibilities include but are not limited to*: * Assist all guests with questions, requests and problems as required in a friendly and positive demeanor. Ensure that all guest problems are resolved in a timely and efficient manner. * Be aware of the Rock Resorts Brand Standards and execute standards in day to day operations and guest interactions. * Answer the phones according to the standards of proper etiquette and as efficient as possible. * Complete daily check-list each shift and perform opening/closing duties. * Perform guest registration and room assignment and accommodate special requests of all customers. * Assist with guest bills, billing enquiries and understand how to solve basic guest billing discrepancies. * Handle all front desk duties according to hotel policies, procedures, internal rules and brand standards. * Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. * Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel * Handle mail and messages properly and on a confidential basis. * Have knowledge about room rates, packages, discounts, promotions and upgrade program and know how to handle each. * Perform duties as a Resort Services Operator. Take ownership of the HotSoS entries and guest follow-up * Complete mid-say and other follow-up calls. * Be actively involved in front desk special projects, task and initiatives. * Cash handling and bank reconciliation responsibilities. * Work in conjunction with other hotel departments and employees to provide exceptional guest service and ensure all guest requests and standard requirements are attended to. The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching.* Join the team at Vail - a place that's Like Nothing on Earth.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342809 Requirements: Vail Resorts
09/17/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes. Responsible for welcoming guests and/or homeowners to facility; registering and assigning accommodations; obtaining payments; issuing card/room key and escort instructions to bell staff. May provide information on amenities, services, and directions to guests; responds to questions, resolve guest issues in friendly manner. Maintains records of room availability and guest accounts. Checks departing guests out and closes out account. May coordinate receipt and delivery of messages and items for guests. *Additional responsibilities include but are not limited to*: * Assist all guests with questions, requests and problems as required in a friendly and positive demeanor. Ensure that all guest problems are resolved in a timely and efficient manner. * Be aware of the Rock Resorts Brand Standards and execute standards in day to day operations and guest interactions. * Answer the phones according to the standards of proper etiquette and as efficient as possible. * Complete daily check-list each shift and perform opening/closing duties. * Perform guest registration and room assignment and accommodate special requests of all customers. * Assist with guest bills, billing enquiries and understand how to solve basic guest billing discrepancies. * Handle all front desk duties according to hotel policies, procedures, internal rules and brand standards. * Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. * Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel * Handle mail and messages properly and on a confidential basis. * Have knowledge about room rates, packages, discounts, promotions and upgrade program and know how to handle each. * Perform duties as a Resort Services Operator. Take ownership of the HotSoS entries and guest follow-up * Complete mid-say and other follow-up calls. * Be actively involved in front desk special projects, task and initiatives. * Cash handling and bank reconciliation responsibilities. * Work in conjunction with other hotel departments and employees to provide exceptional guest service and ensure all guest requests and standard requirements are attended to. The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching.* Join the team at Vail - a place that's Like Nothing on Earth.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342809 Requirements: Vail Resorts
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. *HOUSING AVAILABLE!!* The PBX/Guest Services Call Center Agent answers incoming calls in a professional manner, determines caller's needs and directs the call appropriately. At Keystone Resort Guest Services you will work closely with Condo, Keystone Lodge, and Inn at Keystone Front Desks, Property Management, Housekeeping, and Operations teams to deliver Vail Resorts' mission of *Experience of a Lifetime* to homeowners and guests. You will work in an office heavily promoting social distancing with an air purifier running at all times. *Responsibilities include (but are not limited to):* * Answer guest questions about resort activities, transfer calls, takes guest messages * Dispatch Keystone Emergency Services per established procedures, log all dispatches, contact additional agencies/resources as needed. * Assist Owners and Guests with luggage, roommoves, wheelchairs, cribs and rollaway beds. * Receive housekeeping requests from guests, owners, employees and dispatch to appropriate housekeeping department. * Receive maintenance requests from guests, owners and employees and dispatch out to appropriate Property Management office and log all calls * Explain guest pay folios over the telephone and e-mail receipts. * Complete shift duties, follow procedures to ensure completion, pass to next shift as necessary. *Qualifications:* * Read, write, and understand English - required * Able to sit for 8 hours - required * High school Degree - required * College Degree- preferred * Previous experience in Lodging/Hospitality/Call Center - preferred * Experience with Property Management software applications such as SMS, PMS or LMS is preferred. * Computer-Microsoft office - preferred * Must be flexible in schedule including: weekends, nights, and holidays - required The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342089 Requirements: Vail Resorts
09/16/2021
*Reach Your Peak at Vail Resorts. *As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. *HOUSING AVAILABLE!!* The PBX/Guest Services Call Center Agent answers incoming calls in a professional manner, determines caller's needs and directs the call appropriately. At Keystone Resort Guest Services you will work closely with Condo, Keystone Lodge, and Inn at Keystone Front Desks, Property Management, Housekeeping, and Operations teams to deliver Vail Resorts' mission of *Experience of a Lifetime* to homeowners and guests. You will work in an office heavily promoting social distancing with an air purifier running at all times. *Responsibilities include (but are not limited to):* * Answer guest questions about resort activities, transfer calls, takes guest messages * Dispatch Keystone Emergency Services per established procedures, log all dispatches, contact additional agencies/resources as needed. * Assist Owners and Guests with luggage, roommoves, wheelchairs, cribs and rollaway beds. * Receive housekeeping requests from guests, owners, employees and dispatch to appropriate housekeeping department. * Receive maintenance requests from guests, owners and employees and dispatch out to appropriate Property Management office and log all calls * Explain guest pay folios over the telephone and e-mail receipts. * Complete shift duties, follow procedures to ensure completion, pass to next shift as necessary. *Qualifications:* * Read, write, and understand English - required * Able to sit for 8 hours - required * High school Degree - required * College Degree- preferred * Previous experience in Lodging/Hospitality/Call Center - preferred * Experience with Property Management software applications such as SMS, PMS or LMS is preferred. * Computer-Microsoft office - preferred * Must be flexible in schedule including: weekends, nights, and holidays - required The budgeted range starts at 15.00. Actual pay will be adjusted based on experience. The perks and benefits include * Free ski passes for employees * 401(k) retirement plan * Accrued Sick Time * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food (including $5 meals), gear, and mountain shuttles * Discounted bike haul & golf * Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… * Critical Illness and Accident plans * Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) * Free ski passes for dependents We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture.* Come join our team - where A Mountain of Possibilities awaits.* []() Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 342089 Requirements: Vail Resorts