As Director Contracts you will provide oversight and leadership for the preparation, negotiation, acceptance, and management of assigned government contracts. You'll direct all phases of the contract administration process from inception through completion including preparing, reviewing, and approving all contractual documents to ensure protection of the company's contractual posture, satisfaction of contract specifications and requirements, identification of risk factors, and adherence to company policy, as well as appropriate laws and regulations. You will also oversee the development and implementation of systems, standards, and mechanisms that guide contracting lifecycle activities to consistently deliver effective solutions to customers. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. Primary Responsibilities: Corporate Provides coordination with other departments as necessary in the preparation of responses to customer correspondence and other requests Communicates corporate and business area objections to Contracts Department Maintains close, professional interface with internal and external customer personnel (technical, administrative, and business) Responsible for periodic internal audits to ensure all contract documents, data, deliverables, funding, etc. are posted to the Teamroom; to include the development and updates to Contract-specific matrix Works with Director, International Contracts to ensure all risks are discussed, communicated and mitigated with International Programs Works with Director, Subcontracts to validate the two organizations are communicating and effectively flowing down all applicable terms and conditions and payment clauses Works with internal customers (program managers, program directors, etc) ensuring all communication with external customers is concise and consistent from both technical and contractual personnel Support internal counsel in working with outside counsel on legal matters as they affect SNC's various strategic agreements/contracts Assist with due diligence of all SNC strategic acquisitions Support corporate and executive management, as required to include participation in development of business alliances, acquisitions and divestitures and risk management directives Support CPPM processes and participate in executive PMRs Review Orders Forecasts for accuracy in projections and start dates Contracts Can perform all functions of Contracts Director or Contract Manager and acts in that capacity on assigned contracts May lead complex negotiations, as appropriate or requested Provides oversight in customer negotiations with Program Management and Pricing Support management included in all discussions Drives implementation of strategic contract opportunities with the most significant impact to the corporation Understands business cases specific to financial/analytical issues and profit and loss implications Review/approve all proposals for contractual terms and conditions and scope/RFP adherence and consistencies with established processes and FAR compliancy Supports reviews of RFP requirements for contract risk, recommends appropriate exceptions/fall-back positions accordingly Assists in reviewing, recommending and negotiating terms and conditions; ensuring SNC protection in terms and conditions Oversees the preparation and delivery of customer required data and reports in compliance with contractual requirements; monitors status of day-to-day deliverables and preparation of shipping documents, DD-250s and DD-1149s Oversees performance against the original cost allocation and contract requirements in order to anticipate necessary changes in contract funding or scope of work Reviews NDAs, Teaming Agreements, and other strategic documents associated with assigned business area Reviews and coordinates all requests for data to ensure protection of Company and customer interests Participates in monthly Program Management Reviews (PMRs) Ensures that all contract status documents are maintained in a current and accurate manner Reviews and approves work of assigned personnel Provides support to all Contracts Department personnel, in individual's areas of expertise Maintains working knowledge of Federal and Commercial contract rules and regulations Assists Export Compliance Officer by reviewing contract for potential ITAR/EAR requirements and ensuring that export controlled data is not transmitted through the Contracts Department without appropriate export licenses Provide career development and training opportunities for contract professionals, which includes mentoring and training staff as appropriate Responsible for the oversight, direction and management of Contracts staff Ensures appropriate contract staffing Establishes contract policies and processes to ensure achievement of corporate expectations Training Contracts staff in SNC processes Pricing Review/approve all proposals in accordance with established thresholds for pricing methodologies and consistencies with established processes and FAR compliancy Develop new approaches, modify techniques, and provide material for guides and standards to be used by contract managers, pricing specialists, program managers, and subcontract administrators Analyze specific proposal issues, identify recurring problems, analyze regulatory changes and develop implementing procedures with partnership of the Contracts Director(s) Develop and maintain Cost Proposal templates and formats Develop and facilitate pricing related training topics for departments such as Pricing Support, Program and Proposal Managers, Contracts, and Procurement Support DCMA/DCAA audits Participate in proposal and pricing training to maintain up-to-date, extensive knowledge of industry trends and regulations Punctuality to work each day and prepared to work scheduled work hours Other duties as assigned Must-Haves: Bachelor's Degree in a related field of Study Relevant experience may substitute for required education 15+ years exerience in contracting Progressive knowledge and understanding of one or more of the following disciplines: contracts administration, proposal management, business administration, law Proven experience and technical expertise in the application of government contract administration principles, concepts, and practices as well as comprehensive contract management and leadership skills Understanding of Federal Acquisition Regulations (FAR)/Defense Federal Acquisition Regulations (DFARS), Cost Accounting Standards (CAS) compliance, and commercial contract rules and regulations Mastery of the ability to manage complex situations, delegate authority, lead and inspire your team, drive innovative thinking, instill collaboration, drive for success, challenge status quo and demonstrate ability to adapt to dynamic situations Strong communication skills, including the ability to clearly express technical concepts in verbal and written forms; ability to tailor conversations to adapt to technical vs. non-technical audiences Preferred: Experience with ACAT I / major systems program Certified Professional Contract Manager (CPCM) certification At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC Estimated Starting Salary Range: $186,100.35 - $255,887.98. SNC considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more . IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference . click apply for full job details
03/28/2024
Full time
As Director Contracts you will provide oversight and leadership for the preparation, negotiation, acceptance, and management of assigned government contracts. You'll direct all phases of the contract administration process from inception through completion including preparing, reviewing, and approving all contractual documents to ensure protection of the company's contractual posture, satisfaction of contract specifications and requirements, identification of risk factors, and adherence to company policy, as well as appropriate laws and regulations. You will also oversee the development and implementation of systems, standards, and mechanisms that guide contracting lifecycle activities to consistently deliver effective solutions to customers. The ISR (Intelligence, Surveillance & Reconnaissance), Aviation, and Security (IAS) business area is a leader in ISR and aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers, Communications and Intelligence, Surveillance & Reconnaissance (C4ISR) capabilities encompass design, integration, test, certification, ground/flight training and complete logistics support. IAS tailors solutions to customer cost, performance, and schedule requirements and designs to consistently exceed expectations - with an unrivaled record of on time and on (or under) budget deliveries. Primary Responsibilities: Corporate Provides coordination with other departments as necessary in the preparation of responses to customer correspondence and other requests Communicates corporate and business area objections to Contracts Department Maintains close, professional interface with internal and external customer personnel (technical, administrative, and business) Responsible for periodic internal audits to ensure all contract documents, data, deliverables, funding, etc. are posted to the Teamroom; to include the development and updates to Contract-specific matrix Works with Director, International Contracts to ensure all risks are discussed, communicated and mitigated with International Programs Works with Director, Subcontracts to validate the two organizations are communicating and effectively flowing down all applicable terms and conditions and payment clauses Works with internal customers (program managers, program directors, etc) ensuring all communication with external customers is concise and consistent from both technical and contractual personnel Support internal counsel in working with outside counsel on legal matters as they affect SNC's various strategic agreements/contracts Assist with due diligence of all SNC strategic acquisitions Support corporate and executive management, as required to include participation in development of business alliances, acquisitions and divestitures and risk management directives Support CPPM processes and participate in executive PMRs Review Orders Forecasts for accuracy in projections and start dates Contracts Can perform all functions of Contracts Director or Contract Manager and acts in that capacity on assigned contracts May lead complex negotiations, as appropriate or requested Provides oversight in customer negotiations with Program Management and Pricing Support management included in all discussions Drives implementation of strategic contract opportunities with the most significant impact to the corporation Understands business cases specific to financial/analytical issues and profit and loss implications Review/approve all proposals for contractual terms and conditions and scope/RFP adherence and consistencies with established processes and FAR compliancy Supports reviews of RFP requirements for contract risk, recommends appropriate exceptions/fall-back positions accordingly Assists in reviewing, recommending and negotiating terms and conditions; ensuring SNC protection in terms and conditions Oversees the preparation and delivery of customer required data and reports in compliance with contractual requirements; monitors status of day-to-day deliverables and preparation of shipping documents, DD-250s and DD-1149s Oversees performance against the original cost allocation and contract requirements in order to anticipate necessary changes in contract funding or scope of work Reviews NDAs, Teaming Agreements, and other strategic documents associated with assigned business area Reviews and coordinates all requests for data to ensure protection of Company and customer interests Participates in monthly Program Management Reviews (PMRs) Ensures that all contract status documents are maintained in a current and accurate manner Reviews and approves work of assigned personnel Provides support to all Contracts Department personnel, in individual's areas of expertise Maintains working knowledge of Federal and Commercial contract rules and regulations Assists Export Compliance Officer by reviewing contract for potential ITAR/EAR requirements and ensuring that export controlled data is not transmitted through the Contracts Department without appropriate export licenses Provide career development and training opportunities for contract professionals, which includes mentoring and training staff as appropriate Responsible for the oversight, direction and management of Contracts staff Ensures appropriate contract staffing Establishes contract policies and processes to ensure achievement of corporate expectations Training Contracts staff in SNC processes Pricing Review/approve all proposals in accordance with established thresholds for pricing methodologies and consistencies with established processes and FAR compliancy Develop new approaches, modify techniques, and provide material for guides and standards to be used by contract managers, pricing specialists, program managers, and subcontract administrators Analyze specific proposal issues, identify recurring problems, analyze regulatory changes and develop implementing procedures with partnership of the Contracts Director(s) Develop and maintain Cost Proposal templates and formats Develop and facilitate pricing related training topics for departments such as Pricing Support, Program and Proposal Managers, Contracts, and Procurement Support DCMA/DCAA audits Participate in proposal and pricing training to maintain up-to-date, extensive knowledge of industry trends and regulations Punctuality to work each day and prepared to work scheduled work hours Other duties as assigned Must-Haves: Bachelor's Degree in a related field of Study Relevant experience may substitute for required education 15+ years exerience in contracting Progressive knowledge and understanding of one or more of the following disciplines: contracts administration, proposal management, business administration, law Proven experience and technical expertise in the application of government contract administration principles, concepts, and practices as well as comprehensive contract management and leadership skills Understanding of Federal Acquisition Regulations (FAR)/Defense Federal Acquisition Regulations (DFARS), Cost Accounting Standards (CAS) compliance, and commercial contract rules and regulations Mastery of the ability to manage complex situations, delegate authority, lead and inspire your team, drive innovative thinking, instill collaboration, drive for success, challenge status quo and demonstrate ability to adapt to dynamic situations Strong communication skills, including the ability to clearly express technical concepts in verbal and written forms; ability to tailor conversations to adapt to technical vs. non-technical audiences Preferred: Experience with ACAT I / major systems program Certified Professional Contract Manager (CPCM) certification At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America's fastest-growing companies. Learn more about SNC Estimated Starting Salary Range: $186,100.35 - $255,887.98. SNC considers several factors when extending job offers, including but not limited to candidates' key skills, relevant work experience, and education/training/certifications. SNC offers annual incentive pay based upon performance that is commensurate with the level of the position. SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more . IMPORTANT NOTICE: This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference . click apply for full job details
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Production Services Application Support to join our Technology Production Services (TPS) organization within the Issuer Services Engineering Production Services group . This role is in Pittsburgh, PA - HYBRID . In this role, you'll make an impact in the following ways: Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems potentially spanning multiple applications, to address underlying technical issues. Collaborates with business, application development and infrastructure stakeholders. Leads production readiness reviews and PTO controls for new releases and projects. Collaborates with development, quality assurance, operations, support, and infrastructure teams to manage application capacity and application monitoring & instrumentation. Analyzes system requirements. Reviews and evaluates plans for major projects and initiatives to ensure they meet system needs. Coordinates the monitoring of major changes to applications and their operating environment. Analyzes the most complex issues that arise. Creation of architectural diagrams and design specifications to aid automation. Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes. Complex Incident, Problem Management & Troubleshooting May mentor or provide guidance for junior team members. Contributes to the achievement of area objectives. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 4-7 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. Knowledge of ITIL v3+ (Incident, Problem, and Change processes) Experience implementing systems using the Agile/Scrum methodology. Hands-on experience in Dotnet technologies/SSRS, Crystal Reports, Angular, IBM MQ, Rest APIs, SQL Server, Oracle and Webservices. Hands-on experience in Kendo UI, Dev Ops tools and Automation area is an added advantage . Knowledge on Latest Dotnet Framework, C#, MVC and IIS. Eager to learn in a fast-paced, highly collaborative environment. Self-Starter with a passion to develop innovative solutions to business problems. Demonstrate strong leadership and communication skills (written, interpersonal, and presenting) Hands-on experience with Industry standard monitoring tools such as Splunk, App Dynamics, Moogsoft etc. Hands-on with JIRA/Confluence tools, tracking process. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
03/27/2024
Full time
Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what is all about. We're seeking a future team member in the role of Senior Associate, Production Services Application Support to join our Technology Production Services (TPS) organization within the Issuer Services Engineering Production Services group . This role is in Pittsburgh, PA - HYBRID . In this role, you'll make an impact in the following ways: Maintains and supports highly complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert for a portfolio of applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems potentially spanning multiple applications, to address underlying technical issues. Collaborates with business, application development and infrastructure stakeholders. Leads production readiness reviews and PTO controls for new releases and projects. Collaborates with development, quality assurance, operations, support, and infrastructure teams to manage application capacity and application monitoring & instrumentation. Analyzes system requirements. Reviews and evaluates plans for major projects and initiatives to ensure they meet system needs. Coordinates the monitoring of major changes to applications and their operating environment. Analyzes the most complex issues that arise. Creation of architectural diagrams and design specifications to aid automation. Designs, implements, and maintains automation toolsets for configuration management, infrastructure, and application deployment processes. Complex Incident, Problem Management & Troubleshooting May mentor or provide guidance for junior team members. Contributes to the achievement of area objectives. To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 4-7 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus. Knowledge of ITIL v3+ (Incident, Problem, and Change processes) Experience implementing systems using the Agile/Scrum methodology. Hands-on experience in Dotnet technologies/SSRS, Crystal Reports, Angular, IBM MQ, Rest APIs, SQL Server, Oracle and Webservices. Hands-on experience in Kendo UI, Dev Ops tools and Automation area is an added advantage . Knowledge on Latest Dotnet Framework, C#, MVC and IIS. Eager to learn in a fast-paced, highly collaborative environment. Self-Starter with a passion to develop innovative solutions to business problems. Demonstrate strong leadership and communication skills (written, interpersonal, and presenting) Hands-on experience with Industry standard monitoring tools such as Splunk, App Dynamics, Moogsoft etc. Hands-on with JIRA/Confluence tools, tracking process. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI) Best Places to Work for Disability Inclusion , Disability: IN - 100% score 100 Best Workplaces for Innovators, Fast Company Human Rights Campaign Foundation, 100% score Corporate Equality Index CDP's Climate Change 'A List' Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Employer Description: For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon. EEO Statement: BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/25/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/25/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/25/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/25/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Senior Associate Vulnerability Analyst, you will analyze and assess technologies and build your expertise across the compliance, vulnerability and threat landscape. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. You will help optimize cybersecurity program processes and output. Sr Associate Vulnerability Analysts at Discover contribute to the broader program roadmap. You will reduce cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment by conducting covert/overt adversary simulation and emulation. This position works closely with offensive and defensive partner teams to plan, coordinate, execute and report on detection gaps and control weaknesses to improve cyber defense across the enterprise. The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking capabilities to continuously protect and defend Discover's brand, systems and data. Offensive Security is part of the Attack Surface Management team and assists with identifying opportunities to reduce Discover's attack surface and overall cybersecurity posture against a broad range of cyber threats and develop strategies to most effectively address the threats. Responsibilities Execute sophisticated adversary simulation activities against Discover to enable identification and mitigation of identified vulnerabilities, attack paths, and weaknesses in detective or responsive controls Understand the defensive side, blue team, Security Operations Center (SOC), and security monitoring and response (SIEM, IDS/IPS etc), as well as EDR (e.g. for bypasses), overall monitoring, detection and indicators of compromise, and creating effective red team activities to test these (e.g. developing / using malware, pivoting, escalating privileges, staying stealthy etc) Research, develop, maintain and apply offensive tactics, techniques, and procedures (TTPs) in order to effectively mimic the capabilities of relevant threat actors Provide subject matter expertise for cyber defenders, remediation teams, and enterprise technology teams Build and maintain technical infrastructure to support adversary operations and testing activity Automate repetitive pre and post-exploitation activities as applicable Documentation of team processes/infrastructure, write reports of attacks/vulnerabilities, and present findings to stakeholders Communicate with all stakeholders, internal and external, finding, advising and implementing the best solutions. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science, Information Security, Business or Analytics 2+ Years - Information Security, Cybersecurity, Computer Science, Data Analytics or related In lieu of a degree 4+ Years - Information Security, Cybersecurity, Computer Science, Data Analytics or related Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus cybersecurity scale Preferred Qualifications If we had our say, we'd also look for: OSCP GIAC CISSP PNPT CRTO External applicants will be required to perform a technical interview. What are you waiting for? Apply today! And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers. All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer ( EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover. Application Deadline: The application window for this position is anticipated to close on Mar-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
03/21/2024
Full time
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. As a Senior Associate Vulnerability Analyst, you will analyze and assess technologies and build your expertise across the compliance, vulnerability and threat landscape. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. You will help optimize cybersecurity program processes and output. Sr Associate Vulnerability Analysts at Discover contribute to the broader program roadmap. You will reduce cyber risk by uncovering vulnerabilities and weaknesses in the enterprise cyber environment by conducting covert/overt adversary simulation and emulation. This position works closely with offensive and defensive partner teams to plan, coordinate, execute and report on detection gaps and control weaknesses to improve cyber defense across the enterprise. The successful candidate for this position will be part of an exciting and dynamic environment to build and deliver industry leading ethical hacking capabilities to continuously protect and defend Discover's brand, systems and data. Offensive Security is part of the Attack Surface Management team and assists with identifying opportunities to reduce Discover's attack surface and overall cybersecurity posture against a broad range of cyber threats and develop strategies to most effectively address the threats. Responsibilities Execute sophisticated adversary simulation activities against Discover to enable identification and mitigation of identified vulnerabilities, attack paths, and weaknesses in detective or responsive controls Understand the defensive side, blue team, Security Operations Center (SOC), and security monitoring and response (SIEM, IDS/IPS etc), as well as EDR (e.g. for bypasses), overall monitoring, detection and indicators of compromise, and creating effective red team activities to test these (e.g. developing / using malware, pivoting, escalating privileges, staying stealthy etc) Research, develop, maintain and apply offensive tactics, techniques, and procedures (TTPs) in order to effectively mimic the capabilities of relevant threat actors Provide subject matter expertise for cyber defenders, remediation teams, and enterprise technology teams Build and maintain technical infrastructure to support adversary operations and testing activity Automate repetitive pre and post-exploitation activities as applicable Documentation of team processes/infrastructure, write reports of attacks/vulnerabilities, and present findings to stakeholders Communicate with all stakeholders, internal and external, finding, advising and implementing the best solutions. Minimum Qualifications At a minimum, here's what we need from you: Bachelors - Computer Science, Information Security, Business or Analytics 2+ Years - Information Security, Cybersecurity, Computer Science, Data Analytics or related In lieu of a degree 4+ Years - Information Security, Cybersecurity, Computer Science, Data Analytics or related Internal applicants only: technical proficiency rating of advanced beginner on the Dreyfus cybersecurity scale Preferred Qualifications If we had our say, we'd also look for: OSCP GIAC CISSP PNPT CRTO External applicants will be required to perform a technical interview. What are you waiting for? Apply today! And by the way, while you're waiting to hear from us, don't forget to check out the great benefits Discover offers. All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer ( EEO is the law ). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by federal, state, or local law in consideration for a career at Discover. Application Deadline: The application window for this position is anticipated to close on Mar-20-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $65,000.00 to $109,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/21/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/21/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are seeking a highly skilled Project Manager to support our top pharmaceutical client to manage a laboratory upgrade project. The Project Manager will need to be well versed in GXP project environments and work through change controls, executing them on the equipment. You will work in a complex Manufacturing IT group supporting negotiation and coordination with the business. You will play a key role in managing IT projects that involve laboratory equipment and ensure compliance with GXP regulations. Responsibilities: Manage IT projects related to laboratory instruments used in the Manufacturing and Supply Chain function. Lead change control processes for IT implementations impacting laboratory equipment, ensuring GXP compliance throughout the project lifecycle. Collaborate with internal stakeholders (Manufacturing, Quality Assurance, IT Infrastructure) to define project requirements, timelines, and resources. Work closely with instrument vendors and external partners (if applicable) for technical support and seamless system integration. Develop and execute project plans, manage risks, and ensure project deliverables are met on time and within budget. Maintain strong communication and negotiation skills to manage stakeholder expectations and address potential issues. Document project activities and maintain clear and accurate records for audit purposes. Stay up-to-date on the latest GXP regulations and best practices for IT implementations in a regulated environment. Qualifications: Bachelor's degree in Information Technology, Engineering, or a related field. Minimum 5 years of experience in IT project management, in a regulated environment (e.g., Pharma, Medical Devices). Proven track record of successfully delivering complex IT projects on time and within budget. In-depth understanding of GXP regulations and their application to IT systems in a manufacturing setting. Strong working knowledge of laboratory equipment used in pharmaceutical manufacturing (i.e chemical composition, sample, quality control) and their associated IT infrastructure needs. Excellent communication, collaboration, and negotiation skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving skills. Proficient in project management methodologies (e.g., Agile, Waterfall). Experience with GMP (Good Manufacturing Practice) Who you will be working for: Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed. Why join the Atlas A-team of Consultants: Opportunity - Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants Meaningful Work - You will be part of the solution to help clients accomplish their patient first missions Culture - We are proactive, highly accountable, and high touch Solid - We have been delivering exceptional consulting talent for over 23 years Depth & Breadth of Collaborative Client Relationships They depend on us to design strategic teams, which can produce and drive outcomes We are experts at Project Management, Portfolio Operations, Agile Services, Change Management and Talent/Organizational Design Benefits: Opportunity for a consulting career average tenure of our consultants is over 2.5 years, with many here for over 7 A-team of support behind you We are all about making you successful Mutual trust We build mutual trust and encourage respect and cooperation among team members We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed.
03/12/2024
Full time
We are seeking a highly skilled Project Manager to support our top pharmaceutical client to manage a laboratory upgrade project. The Project Manager will need to be well versed in GXP project environments and work through change controls, executing them on the equipment. You will work in a complex Manufacturing IT group supporting negotiation and coordination with the business. You will play a key role in managing IT projects that involve laboratory equipment and ensure compliance with GXP regulations. Responsibilities: Manage IT projects related to laboratory instruments used in the Manufacturing and Supply Chain function. Lead change control processes for IT implementations impacting laboratory equipment, ensuring GXP compliance throughout the project lifecycle. Collaborate with internal stakeholders (Manufacturing, Quality Assurance, IT Infrastructure) to define project requirements, timelines, and resources. Work closely with instrument vendors and external partners (if applicable) for technical support and seamless system integration. Develop and execute project plans, manage risks, and ensure project deliverables are met on time and within budget. Maintain strong communication and negotiation skills to manage stakeholder expectations and address potential issues. Document project activities and maintain clear and accurate records for audit purposes. Stay up-to-date on the latest GXP regulations and best practices for IT implementations in a regulated environment. Qualifications: Bachelor's degree in Information Technology, Engineering, or a related field. Minimum 5 years of experience in IT project management, in a regulated environment (e.g., Pharma, Medical Devices). Proven track record of successfully delivering complex IT projects on time and within budget. In-depth understanding of GXP regulations and their application to IT systems in a manufacturing setting. Strong working knowledge of laboratory equipment used in pharmaceutical manufacturing (i.e chemical composition, sample, quality control) and their associated IT infrastructure needs. Excellent communication, collaboration, and negotiation skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong analytical and problem-solving skills. Proficient in project management methodologies (e.g., Agile, Waterfall). Experience with GMP (Good Manufacturing Practice) Who you will be working for: Atlas is a global strategic consulting firm, focused on the life sciences industry. Our services include Management Consulting, Managed Services and Agile Services. Global pharmaceutical companies and emerging players in the Life Sciences depend on over four hundred Atlas consultants to ensure they have the capabilities that will give them the ability to succeed. Why join the Atlas A-team of Consultants: Opportunity - Atlas has deep life sciences industry roots and a reputation with our clients for having superior quality consultants Meaningful Work - You will be part of the solution to help clients accomplish their patient first missions Culture - We are proactive, highly accountable, and high touch Solid - We have been delivering exceptional consulting talent for over 23 years Depth & Breadth of Collaborative Client Relationships They depend on us to design strategic teams, which can produce and drive outcomes We are experts at Project Management, Portfolio Operations, Agile Services, Change Management and Talent/Organizational Design Benefits: Opportunity for a consulting career average tenure of our consultants is over 2.5 years, with many here for over 7 A-team of support behind you We are all about making you successful Mutual trust We build mutual trust and encourage respect and cooperation among team members We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We value diversity and inclusion in our workplace and are committed to creating an environment where everyone has an equal opportunity to succeed.
Primary Details Time Type: Full time Worker Type: Contingent Worker At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference. This opportunity is accountable for delivering prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Partner with Field Claims Manager to ensure effective and efficient claims operations. Primary Responsibilities • Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer service and claim resolution and ensure team alignment with business goals •Accurately document, process and transmit loss information in order to determine potential damages associated with difficult and complex claims •Provide overflow support to Compliance Department of quality control audits for Federal Crop Insurance Corporation (FCIC and Crop Hail) •Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies. Ensure compliant and cost effective application of crop policies by leveraging knowledge of insurance statues and regulations and complying with state and federal regulatory requirements •Provide effective and timely communication with agencies in defined territory on claim status and other inquiries •Build and maintain relationships with customers by providing timely an accurate policy service, answering questions and communicating adjustment determinations •Coach claims adjusting team by supporting and mentoring team members and providing advice and feedback to guide the success of the team and meet service level expectations •Provide information and feedback regarding the quality of agent business and/or policy files of regional claim operations to maximize profit and quality of business •Deliver classroom and field training programs for claims technology applications and crop programs ensuring effective educational resources for clients and alignment of training services with key stakeholders expectations •Participate with internal committee to develop global claims technology solutions that support business need •Attend National Crop Insurance Services (NCIS) regional and state committee meetings to make business aware of any legal issues or changes that will impact the business •Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Required Education • High School Diploma/GED Required Experience • 5 years relevant experience Preferred Competencies/Skills • Evaluate project outcomes through analyzing current state and desired future state •Utilize effective communication channels for both external and internal customers •Handle complex claims using a logical approach •Provide adjusters detailed instructions for claim procedures and company policy •Support implementation of company strategies •High attention to detail •Solve day-to-day problems, using critical thinking •Train others on process and procedures Preferred Education • Bachelor's Degree or equivalent combination of education and work experience Preferred Experience • 5 years experience in MPCI and Crop Hail claims experience Preferred Licenses/Certifications • Crop Adjuster Proficiency Program (CAPPP); per State Requirements Preferred Knowledge • Working knowledge of claims administration best practices and procedures •Understanding of local, state and industry standards (NCIS) •Understanding of relevant laws and regulations across multiple jurisdictions •Working knowledge of Microsoft Office suite, general computer software and database systems QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements: • We are customer-centered • We are technical experts • We are diverse • We are fast-paced • We are courageous • We are accountable • We are a team All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices US Only - Travel Frequency • Frequent (approximately 10+ trips annually) US Only - Physical Demands • Field agents: Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Must be able to walk on uneven ground, climb, bend, stoop, use a step, crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather, chemicals and/or animals. Incumbent must be able to lift up to 25 lbs. US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type • Individual Contributor Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Compensation Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs Annual Salary Range: $50,000 - $68,000 AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY Annual Salary Range: $55,000 - $76,000 CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA Annual Salary Range: $60,000 - $85,000 San Francisco CA, NJ and New York City NY Benefit Highlights You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
03/09/2024
Full time
Primary Details Time Type: Full time Worker Type: Contingent Worker At QBE, our purpose is to give people the confidence to achieve their ambitions inside and outside of work. From development opportunities, to flexible work options and highly competitive reward and benefits packages, we understand the importance of living our values when it comes to our people. Everything we do at QBE is underpinned by our company's cultural elements - because we know it's not just what we do that matters, it's how we do it that makes the difference. This opportunity is accountable for delivering prompt and accurate claims service to policyholders and agents for both multi-peril crop insurance (MPCI) and crop hail claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. Partner with Field Claims Manager to ensure effective and efficient claims operations. Primary Responsibilities • Distribute and direct losses and claim tracking for defined territory or agency base to support delivery of effective customer service and claim resolution and ensure team alignment with business goals •Accurately document, process and transmit loss information in order to determine potential damages associated with difficult and complex claims •Provide overflow support to Compliance Department of quality control audits for Federal Crop Insurance Corporation (FCIC and Crop Hail) •Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies. Ensure compliant and cost effective application of crop policies by leveraging knowledge of insurance statues and regulations and complying with state and federal regulatory requirements •Provide effective and timely communication with agencies in defined territory on claim status and other inquiries •Build and maintain relationships with customers by providing timely an accurate policy service, answering questions and communicating adjustment determinations •Coach claims adjusting team by supporting and mentoring team members and providing advice and feedback to guide the success of the team and meet service level expectations •Provide information and feedback regarding the quality of agent business and/or policy files of regional claim operations to maximize profit and quality of business •Deliver classroom and field training programs for claims technology applications and crop programs ensuring effective educational resources for clients and alignment of training services with key stakeholders expectations •Participate with internal committee to develop global claims technology solutions that support business need •Attend National Crop Insurance Services (NCIS) regional and state committee meetings to make business aware of any legal issues or changes that will impact the business •Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun Required Education • High School Diploma/GED Required Experience • 5 years relevant experience Preferred Competencies/Skills • Evaluate project outcomes through analyzing current state and desired future state •Utilize effective communication channels for both external and internal customers •Handle complex claims using a logical approach •Provide adjusters detailed instructions for claim procedures and company policy •Support implementation of company strategies •High attention to detail •Solve day-to-day problems, using critical thinking •Train others on process and procedures Preferred Education • Bachelor's Degree or equivalent combination of education and work experience Preferred Experience • 5 years experience in MPCI and Crop Hail claims experience Preferred Licenses/Certifications • Crop Adjuster Proficiency Program (CAPPP); per State Requirements Preferred Knowledge • Working knowledge of claims administration best practices and procedures •Understanding of local, state and industry standards (NCIS) •Understanding of relevant laws and regulations across multiple jurisdictions •Working knowledge of Microsoft Office suite, general computer software and database systems QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviors that link to our cultural elements: • We are customer-centered • We are technical experts • We are diverse • We are fast-paced • We are courageous • We are accountable • We are a team All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices US Only - Travel Frequency • Frequent (approximately 10+ trips annually) US Only - Physical Demands • Field agents: Work is generally performed in both an office environment and remote external environments that may present exposure to adverse environmental conditions dependent on customer location. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Must be able to walk on uneven ground, climb, bend, stoop, use a step, crawl and/or kneel. Incumbent may be exposed to environments that present hazardous weather, chemicals and/or animals. Incumbent must be able to lift up to 25 lbs. US Only - Disclaimer • To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job Type • Individual Contributor Global Disclaimer • The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Compensation Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs Annual Salary Range: $50,000 - $68,000 AL, AR, AZ, Fresno, CA, CO (Remote), FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV and WY Annual Salary Range: $55,000 - $76,000 CA (Remote, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA Annual Salary Range: $60,000 - $85,000 San Francisco CA, NJ and New York City NY Benefit Highlights You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. QBE recognizes that exemplary benefits extend beyond benefits coverage and compensation. Flexibility in your working environment is important to maintaining balance and QBE is dedicated to ensuring employees achieve personal and professional integration by providing the opportunity for hybrid work arrangements. How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
This position is in the Conventional Production Organization. This position is based in the Houston, Texas corporate office and will require international travel to EG during active offshore field completion or well intervention activities. This position is responsible for designing completions, preparing detailed procedures, cost estimates, and other documentation while working with the service providers and offshore field supervisors during the operations execution phase. The successful candidate will be tasked to further the understanding of our current completion philosophy and potential enhanced completion designs for the offshore platform based asset consisting of dry tree- surface wellhead systems, large bore tubulars, high-rate gas production, low bottom hole pressure from a retrograde condensate type reservoir in an offshore field located in 250' water depth with the wells being +/- 13,000' TVD / 15,500â MD maximum, 300deg F BHT and 1,500 psi SITP. The successful candidate is required to have a solid understanding of completion engineering fundamentals and offshore well servicing techniques such as slickline, electric line, coiled tubing/nitrogen. A successful candidate will have to demonstrate a desire to enhance performance, drive innovation and operational efficiencies. As with all members of the EG asset team, the completion engineer is responsible for leading efforts in Health, Environment, and Safety (HES) for all projects supervised. This will consist of meeting with contractors, both on and off-site, considering HES issues during contracting for completion designs, implementation, participating in incident investigations, generating corrective actions, and providing HES operational leadership during active field operations. The candidate must also demonstrate continuous improvement, both operationally and in HES realm, which requires close collaboration with other Houston and EG based Asset Team members, offshore field personnel and in country service providers. A strong emphasis on collaboration, influence and leadership is a requirement of this position. The individual selected will show aptitude for problem solving and have and demonstrate creativity and innovation. Job Responsibilities: â Develop completion designs and cost estimates, where such estimates and plans are distributed both internally and to partners for business planning. â Working with the subsurface, production, drilling team members and vendors to develop completion detailed procedures following regulations and company standards. â Work with Offshore Production and Subsurface teams to develop stimulation programs to mitigate scale build up, water blockages and other downhole issues. Supervise operational execution of the programs. â Supervise coiled tubing N2 jetting of wells that have liquid loaded. â Work with asset team members to identify and mitigate any well production risks associated with downhole scale formation or completion/formation deterioration. â Support and provide oversight supervision during the operational execution of completion activities. â Work within the Company's Management System confines, utilize and embrace the Management of Change requirements. â Perform casing and tubing design, analysis, and integrity models to ensure isolation and integrity during stimulation and during the life cycle of production operations. â Identify completion equipment needs, participate in equipment and vendor selection and monitoring of selected vendor performance. â Generate well/project specific AFEs and track variances to actual performance. â Interface and collaborate regularly with the global supply chain team, drilling/production/reservoir engineers, geoscientists, data scientists and HES personnel. â Perform monthly accounting responsibilities such as cost tracking, equipment inventory control, accruals, and variance analysis. â Prepare and deliver technical presentations for management reviews, peer reviews, and technical committee meetings. â Accept accountability for success and failure; communicate and disseminate details on both to improve overall operational efficiency and HES performance. â Provide safety leadership throughout completion operations. Participate in or lead incident investigations, vendor visits, or safety meetings as required. Requirements: â Education - Petroleum or Mechanical Engineering degree preferred, but based on work history an alternative engineering degree is acceptable. â 7-12 years of experience: 7+ years conventional completion engineering / well servicing experience, minimum 3 years with an Operator. Offshore operations experience preferred. â Ability to travel internationally to Equatorial Guinea for meetings and work short term or rotational assignments to provide 24/7 support for operations oversight. â Solid technical background on casing & tubing designs, completion equipment, cased hole logging/diagnostics, well servicing with wireline and coiled tubing. â Awareness of completion / well servicing workflow processes and software (SAP, WellCat, WellView, Nodal Analysis, etc.) â Software experience with Cerberus or similar downhole/conveyance modeling software. â Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Project, Access). â Additional Skills: Must have excellent verbal and written communication skills with the ability to handle and prioritize multiple tasks at one time. Must be a self-motivated individual with a strong drive to improve results and possess excellent teamwork/collaboration, planning, and organizing skills. â Fluent in Spanish (written and verbal communication) is a plus With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
03/02/2024
Contractor
This position is in the Conventional Production Organization. This position is based in the Houston, Texas corporate office and will require international travel to EG during active offshore field completion or well intervention activities. This position is responsible for designing completions, preparing detailed procedures, cost estimates, and other documentation while working with the service providers and offshore field supervisors during the operations execution phase. The successful candidate will be tasked to further the understanding of our current completion philosophy and potential enhanced completion designs for the offshore platform based asset consisting of dry tree- surface wellhead systems, large bore tubulars, high-rate gas production, low bottom hole pressure from a retrograde condensate type reservoir in an offshore field located in 250' water depth with the wells being +/- 13,000' TVD / 15,500â MD maximum, 300deg F BHT and 1,500 psi SITP. The successful candidate is required to have a solid understanding of completion engineering fundamentals and offshore well servicing techniques such as slickline, electric line, coiled tubing/nitrogen. A successful candidate will have to demonstrate a desire to enhance performance, drive innovation and operational efficiencies. As with all members of the EG asset team, the completion engineer is responsible for leading efforts in Health, Environment, and Safety (HES) for all projects supervised. This will consist of meeting with contractors, both on and off-site, considering HES issues during contracting for completion designs, implementation, participating in incident investigations, generating corrective actions, and providing HES operational leadership during active field operations. The candidate must also demonstrate continuous improvement, both operationally and in HES realm, which requires close collaboration with other Houston and EG based Asset Team members, offshore field personnel and in country service providers. A strong emphasis on collaboration, influence and leadership is a requirement of this position. The individual selected will show aptitude for problem solving and have and demonstrate creativity and innovation. Job Responsibilities: â Develop completion designs and cost estimates, where such estimates and plans are distributed both internally and to partners for business planning. â Working with the subsurface, production, drilling team members and vendors to develop completion detailed procedures following regulations and company standards. â Work with Offshore Production and Subsurface teams to develop stimulation programs to mitigate scale build up, water blockages and other downhole issues. Supervise operational execution of the programs. â Supervise coiled tubing N2 jetting of wells that have liquid loaded. â Work with asset team members to identify and mitigate any well production risks associated with downhole scale formation or completion/formation deterioration. â Support and provide oversight supervision during the operational execution of completion activities. â Work within the Company's Management System confines, utilize and embrace the Management of Change requirements. â Perform casing and tubing design, analysis, and integrity models to ensure isolation and integrity during stimulation and during the life cycle of production operations. â Identify completion equipment needs, participate in equipment and vendor selection and monitoring of selected vendor performance. â Generate well/project specific AFEs and track variances to actual performance. â Interface and collaborate regularly with the global supply chain team, drilling/production/reservoir engineers, geoscientists, data scientists and HES personnel. â Perform monthly accounting responsibilities such as cost tracking, equipment inventory control, accruals, and variance analysis. â Prepare and deliver technical presentations for management reviews, peer reviews, and technical committee meetings. â Accept accountability for success and failure; communicate and disseminate details on both to improve overall operational efficiency and HES performance. â Provide safety leadership throughout completion operations. Participate in or lead incident investigations, vendor visits, or safety meetings as required. Requirements: â Education - Petroleum or Mechanical Engineering degree preferred, but based on work history an alternative engineering degree is acceptable. â 7-12 years of experience: 7+ years conventional completion engineering / well servicing experience, minimum 3 years with an Operator. Offshore operations experience preferred. â Ability to travel internationally to Equatorial Guinea for meetings and work short term or rotational assignments to provide 24/7 support for operations oversight. â Solid technical background on casing & tubing designs, completion equipment, cased hole logging/diagnostics, well servicing with wireline and coiled tubing. â Awareness of completion / well servicing workflow processes and software (SAP, WellCat, WellView, Nodal Analysis, etc.) â Software experience with Cerberus or similar downhole/conveyance modeling software. â Strong command of Microsoft Office Suite (Excel, PowerPoint, Word, Project, Access). â Additional Skills: Must have excellent verbal and written communication skills with the ability to handle and prioritize multiple tasks at one time. Must be a self-motivated individual with a strong drive to improve results and possess excellent teamwork/collaboration, planning, and organizing skills. â Fluent in Spanish (written and verbal communication) is a plus With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Center 3 (19075), United States of America, McLean, VirginiaEnterprise Services Risk Senior Manager The mission of the Enterprise Services Risk Office is to make it easy for business teams to deliver innovative and well-managed products and services to our customers and internal teams - and to have fun while doing it! We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences. As a member of the ES Risk team, you will lead critical risk work related to Enterprise facing data movement, management and storage initiatives including process risk management, control testing, issue management and broader risk strategy. You will partner with compliance, legal, operations and line of business professionals to review and assess risks, controls, and processes related to this area. You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we manage risk. You will understand business impacts of data related decisions and activities and develop appropriate controls to address. You will have a significant level of exposure across the Company and your contributions will directly impact our key data initiatives for Capital One and our customers. Responsibilities: Facilitate and support process and control testing and management activities (including audits and assessments) Develop and maintain the core risk profile for enterprise data platforms Translate regulatory jargon and technically complex information into easily understandable language Partner across risk teams, including Product, Tech, and Cyber to evolve how we work as an organization Oversee our governance and reporting routines Build a reputation as a trusted advisor to the business and communicate effectively at all levels Navigate gray space to proactively identify new risks as the business innovates Prepare ongoing reporting for enterprise wide reports Basic Qualifications: At least 5 years of project or process management experience Attention to detail and results focused Ability to lean and and demonstrate critical thinking and problem solving skills Ability to adapt to the changing circumstances of a fast paced technology company Strong written and verbal communication skills Preferred Qualifications: Experience in a compliance, regulatory, audit, legal or risk team Experience in controls development, controls management, and reporting activities Ability to adapt to the changing circumstances of a fast-paced technology company CIPP, Lean, Agile, Six Sigma, Business Process Management, or Project Management certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $195,200 - $222,800 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/05/2023
Full time
Center 3 (19075), United States of America, McLean, VirginiaEnterprise Services Risk Senior Manager The mission of the Enterprise Services Risk Office is to make it easy for business teams to deliver innovative and well-managed products and services to our customers and internal teams - and to have fun while doing it! We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences. As a member of the ES Risk team, you will lead critical risk work related to Enterprise facing data movement, management and storage initiatives including process risk management, control testing, issue management and broader risk strategy. You will partner with compliance, legal, operations and line of business professionals to review and assess risks, controls, and processes related to this area. You will help create routines, deliver reporting, and improve processes that enable us to stay well managed and evolve how we manage risk. You will understand business impacts of data related decisions and activities and develop appropriate controls to address. You will have a significant level of exposure across the Company and your contributions will directly impact our key data initiatives for Capital One and our customers. Responsibilities: Facilitate and support process and control testing and management activities (including audits and assessments) Develop and maintain the core risk profile for enterprise data platforms Translate regulatory jargon and technically complex information into easily understandable language Partner across risk teams, including Product, Tech, and Cyber to evolve how we work as an organization Oversee our governance and reporting routines Build a reputation as a trusted advisor to the business and communicate effectively at all levels Navigate gray space to proactively identify new risks as the business innovates Prepare ongoing reporting for enterprise wide reports Basic Qualifications: At least 5 years of project or process management experience Attention to detail and results focused Ability to lean and and demonstrate critical thinking and problem solving skills Ability to adapt to the changing circumstances of a fast paced technology company Strong written and verbal communication skills Preferred Qualifications: Experience in a compliance, regulatory, audit, legal or risk team Experience in controls development, controls management, and reporting activities Ability to adapt to the changing circumstances of a fast-paced technology company CIPP, Lean, Agile, Six Sigma, Business Process Management, or Project Management certification At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $195,200 - $222,800 for Sr. Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will collaborate with team in designing, producing, testing, or implementing moderately complex software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems. THE IMPACT YOU WILL MAKEThe Digital Engineering - Software Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Independently determine the needs of the customer and create solution frameworks.* Design and develop moderately complex software solutions to meet needs.* Use a process-driven approach in designing and developing solutions.* Implement new software technology and coordinate end-to-end tasks across the team.* May maintain or oversee the maintenance of existing software. Qualifications: Minimum Required Experiences * 2 yearsDesired Experiences* Bachelor degree or equivalentSkillsThe group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsExperience helping an organization to plan and manage change in effort to meet strategic objectivesExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Determining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience gathering accurate information to explain concepts and answer critical questionsWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalAbility to transform business processes using BPA, RPA, or other technology-enabled automationThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologySkilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BIThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Skilled in cloud technologies and cloud computingExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSExperience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomesAbility to frame ideas as systems and analyzing the inputs, outputs, and processExperience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionAdept at managing project plans, resources, and people to ensure successful project completionToolsSkilled in HTMLSkilled in ExcelSkilled in Oracle PL SQLSkilled in JenkinsSkilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipelineSkilled in PerlSkilled in JavaSkilled in C++Skilled in JavaScriptExperience using Salesforce CRMSkilled in Python object-oriented programmingSkilled in XMLSkilled in CSSExperience running, monitoring, and updating LMSExperience using BitBucketExperience using JIRASkilled in DockerSkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience using Apache SubversionSkilled in JSONSkilled in TableauSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using APIs for developing or programming softwareSkilled in using Selenium for testingSkilled in using UNIX Additional Information: REF9702ZThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will collaborate with team in designing, producing, testing, or implementing moderately complex software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems. THE IMPACT YOU WILL MAKEThe Digital Engineering - Software Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Independently determine the needs of the customer and create solution frameworks.* Design and develop moderately complex software solutions to meet needs.* Use a process-driven approach in designing and developing solutions.* Implement new software technology and coordinate end-to-end tasks across the team.* May maintain or oversee the maintenance of existing software. Qualifications: Minimum Required Experiences * 2 yearsDesired Experiences* Bachelor degree or equivalentSkillsThe group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsExperience helping an organization to plan and manage change in effort to meet strategic objectivesExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Determining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience gathering accurate information to explain concepts and answer critical questionsWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalAbility to transform business processes using BPA, RPA, or other technology-enabled automationThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologySkilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BIThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Skilled in cloud technologies and cloud computingExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSExperience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomesAbility to frame ideas as systems and analyzing the inputs, outputs, and processExperience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionAdept at managing project plans, resources, and people to ensure successful project completionToolsSkilled in HTMLSkilled in ExcelSkilled in Oracle PL SQLSkilled in JenkinsSkilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipelineSkilled in PerlSkilled in JavaSkilled in C++Skilled in JavaScriptExperience using Salesforce CRMSkilled in Python object-oriented programmingSkilled in XMLSkilled in CSSExperience running, monitoring, and updating LMSExperience using BitBucketExperience using JIRASkilled in DockerSkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience using Apache SubversionSkilled in JSONSkilled in TableauSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using APIs for developing or programming softwareSkilled in using Selenium for testingSkilled in using UNIX Additional Information: REF9702ZThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Desired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Operations Risk - Risk Management - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success* Participate with the team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Assist team with determining business areas that pose potential risks to the enterprise.* Assist by reviewing and providing basic analyses regarding the impact of proposed risks to the enterprise.* Maintain information and processes to reduce risk using rigorous analysis.* Document resolutions and control guidelines.* Partner with the team to carry out business strategies that will drive success in the face of shifting consumer behaviors and regulations.Skills* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal ReportsTools* Excel, or SSRS* Experience using RiskWorks* Skilled in Excel* Experience using SharePoint* Skilled in VisioAdditional Information: REF: REF9748W The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Desired Experiences* Bachelor degree or equivalentTHE IMPACT YOU WILL MAKEThe Operations Risk - Risk Management - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Assist the team with assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success* Participate with the team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Assist team with determining business areas that pose potential risks to the enterprise.* Assist by reviewing and providing basic analyses regarding the impact of proposed risks to the enterprise.* Maintain information and processes to reduce risk using rigorous analysis.* Document resolutions and control guidelines.* Partner with the team to carry out business strategies that will drive success in the face of shifting consumer behaviors and regulations.Skills* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal ReportsTools* Excel, or SSRS* Experience using RiskWorks* Skilled in Excel* Experience using SharePoint* Skilled in VisioAdditional Information: REF: REF9748W The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences * 5 yearsDesired Experiences* Bachelor degree or equivalent THE IMPACT YOU WILL MAKEThe Support and Tools - Operations Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will identify moderately complex operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Identify operational priorities by assessing operational objectives.* Contribute to operational solutions by defining, studying, estimating, and screening alternative solutions, calculating costs, and determining the impact on the total system.* Improve operational quality results by studying, evaluating, and recommending moderately complex process re-designs and lead implementation efforts.* Contribute information and opinion to unit design and modification teams. The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.Ability to frame ideas as systems and analyzing the inputs, outputs, and processThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Working with people with different functional expertise respectfully and cooperatively to work toward a common goalSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCSkilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replicationAbility to transform business processes using BPA, RPA, or other technology-enabled automationAdept at managing project plans, resources, and people to ensure successful project completionThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataDetermining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.Skilled in cloud technologies and cloud computingThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.The group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Business Resilience including managing crisis events, assessing business impact, and planning and managing business continuityExperience helping an organization to plan and manage change in effort to meet strategic objectivesThe group of skills related to Equipment Management including maintaining, installing, and repairing equipment, managing work orders, and working with computer hardwareExperience in Disaster RecoverySkilled in ExcelExperience using PlanIt for schedulingExperience using Amazon Web Services (AWS) offerings, development, and networking platformsSkilled in using PuTTY or other emulatorsSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using Dynatrace (desired not required)Experience using ExtraHop (desired not required)Experience using JIRA (desired not required)Skilled in using Linux (Mid to Senior)Skilled in Splunk ITSIExperience using XMLExperience using Moogsoft for ITOps and DevOps (desired not required)Experience using SharePointSkilled in using UNIXExperience using VMWare The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Additional Information: The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/27/2022
Full time
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nations housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: Minimum Required Experiences * 5 yearsDesired Experiences* Bachelor degree or equivalent THE IMPACT YOU WILL MAKEThe Support and Tools - Operations Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:As a valued colleague on our team, you will identify moderately complex operational issues by observing and studying system functioning and performance results, investigate complaints and suggestions, as well as interview process supervisors and operators, and complete troubleshooting procedures. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM* Identify operational priorities by assessing operational objectives.* Contribute to operational solutions by defining, studying, estimating, and screening alternative solutions, calculating costs, and determining the impact on the total system.* Improve operational quality results by studying, evaluating, and recommending moderately complex process re-designs and lead implementation efforts.* Contribute information and opinion to unit design and modification teams. The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.Ability to frame ideas as systems and analyzing the inputs, outputs, and processThe group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Working with people with different functional expertise respectfully and cooperatively to work toward a common goalSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCSkilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replicationAbility to transform business processes using BPA, RPA, or other technology-enabled automationAdept at managing project plans, resources, and people to ensure successful project completionThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataDetermining causes of operating errors and taking corrective actionThe group of skills related to Programming including coding, debugging, and using relevant programming languagesThe group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.Skilled in cloud technologies and cloud computingThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.The group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Business Resilience including managing crisis events, assessing business impact, and planning and managing business continuityExperience helping an organization to plan and manage change in effort to meet strategic objectivesThe group of skills related to Equipment Management including maintaining, installing, and repairing equipment, managing work orders, and working with computer hardwareExperience in Disaster RecoverySkilled in ExcelExperience using PlanIt for schedulingExperience using Amazon Web Services (AWS) offerings, development, and networking platformsSkilled in using PuTTY or other emulatorsSkilled in SQLSkilled in ServiceNow to manage digital workflowsExperience using Dynatrace (desired not required)Experience using ExtraHop (desired not required)Experience using JIRA (desired not required)Skilled in using Linux (Mid to Senior)Skilled in Splunk ITSIExperience using XMLExperience using Moogsoft for ITOps and DevOps (desired not required)Experience using SharePointSkilled in using UNIXExperience using VMWare The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at . Additional Information: The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will provide expert advice on overseeing and governing Fannie Mae's operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. THE IMPACT YOU WILL MAKE The Operations Risk - Internal Controls - Senior Associate role you will be conducting control testing on operational activities and promote proactive risk management by accessing internal controls. It will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Implement and manage processes and procedures for gathering information on the organization's operational effectiveness and efficiency. * Manage the review of the organization's financial reports. * Manage organizational compliance with policies, guidelines, and regulations. * Promote proactive risk management by managing internal controls. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences * 2 years of relevant experience * The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc. * Solid time management and the ability to understand and follow internal control testing methodology in planning, testing, and reporting procedures. * Demonstrate ability to understand business processes and how they align to internal policy, standards, procedures, and regulatory requirements. * Strong critical thinking abilities while evaluating an organization's risk and controls. * Proactively identify process improvements that will improve risk assessments and controls. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal * The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal Desired Experiences* Bachelor's degree or equivalent * 4 years of relevant experience in Operations Risk.* Having experience with Operational Risk for a financial services company * The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc. * Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS * Experience gathering accurate information to explain concepts and answer critical questions Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand Additional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at ID: REF3168D#LI-NR1
02/27/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will provide expert advice on overseeing and governing Fannie Mae's operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations, and policies. THE IMPACT YOU WILL MAKE The Operations Risk - Internal Controls - Senior Associate role you will be conducting control testing on operational activities and promote proactive risk management by accessing internal controls. It will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Implement and manage processes and procedures for gathering information on the organization's operational effectiveness and efficiency. * Manage the review of the organization's financial reports. * Manage organizational compliance with policies, guidelines, and regulations. * Promote proactive risk management by managing internal controls. Qualifications: THE EXPERIENCE YOU BRING TO THE TEAM Minimum Required Experiences * 2 years of relevant experience * The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc. * Solid time management and the ability to understand and follow internal control testing methodology in planning, testing, and reporting procedures. * Demonstrate ability to understand business processes and how they align to internal policy, standards, procedures, and regulatory requirements. * Strong critical thinking abilities while evaluating an organization's risk and controls. * Proactively identify process improvements that will improve risk assessments and controls. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal * The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc. * Working with people with different functional expertise respectfully and cooperatively to work toward a common goal Desired Experiences* Bachelor's degree or equivalent * 4 years of relevant experience in Operations Risk.* Having experience with Operational Risk for a financial services company * The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc. * Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS * Experience gathering accurate information to explain concepts and answer critical questions Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand Additional Information: The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at ID: REF3168D#LI-NR1
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to team's work in assessing, designing, and developing all aspects of a release lifecycle of moderate complexity, including: development and test activities, coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Advise team and management on process improvements and opportunities for automation.* Plan and execute defined DevOps and related technical project tasks.* Manage timely resolution of all critical and/or complex DevOps issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Evaluate and support opportunities for alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentSkills* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* The group of skills related to Programming including coding, debugging, and using relevant programming languages* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Determining causes of operating errors and taking corrective action* Experience gathering accurate information to explain concepts and answer critical questions* Skilled in cloud technologies and cloud computing* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Adept at managing project plans, resources, and people to ensure successful project completion* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictTools* Skilled in Puppet* Skilled in Java* Skilled in using UNIX* Skilled in Apache Ant* Experience using Apache Subversion* Skilled in using Apache Maven for project management* Skilled in Jenkins* Experience using HP Fortify* Experience using JIRA* Skilled in PostgreSQL* Skilled in ServiceNow to manage digital workflows* Skilled in using SonarQube* Skilled in using computer aided software testing (CAST) tools* Skilled in Flyway database-migration tool* Skilled in IBM Rational ClearCase* Skilled in using Apache Groovy* Skilled in Excel* Experience using Git* Skilled in JavaScript* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Gradle* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in SQL* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in Docker* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in Chef for configuration management* Skilled in Perl* Skilled in using .NET Framework* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in HTML* Skilled in Python object-oriented programming* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in AWS Database products such as Neptune, RDS, Redshift, or AuroraAdditional Information: Job REF ID: REF8827XThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to team's work in assessing, designing, and developing all aspects of a release lifecycle of moderate complexity, including: development and test activities, coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Advise team and management on process improvements and opportunities for automation.* Plan and execute defined DevOps and related technical project tasks.* Manage timely resolution of all critical and/or complex DevOps issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Evaluate and support opportunities for alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences* 2 yearsDesired Experiences* Bachelor degree or equivalentSkills* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* The group of skills related to Programming including coding, debugging, and using relevant programming languages* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Determining causes of operating errors and taking corrective action* Experience gathering accurate information to explain concepts and answer critical questions* Skilled in cloud technologies and cloud computing* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Adept at managing project plans, resources, and people to ensure successful project completion* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictTools* Skilled in Puppet* Skilled in Java* Skilled in using UNIX* Skilled in Apache Ant* Experience using Apache Subversion* Skilled in using Apache Maven for project management* Skilled in Jenkins* Experience using HP Fortify* Experience using JIRA* Skilled in PostgreSQL* Skilled in ServiceNow to manage digital workflows* Skilled in using SonarQube* Skilled in using computer aided software testing (CAST) tools* Skilled in Flyway database-migration tool* Skilled in IBM Rational ClearCase* Skilled in using Apache Groovy* Skilled in Excel* Experience using Git* Skilled in JavaScript* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Gradle* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in SQL* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in Docker* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in Chef for configuration management* Skilled in Perl* Skilled in using .NET Framework* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in HTML* Skilled in Python object-oriented programming* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in AWS Database products such as Neptune, RDS, Redshift, or AuroraAdditional Information: Job REF ID: REF8827XThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. EARLY CAREERAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will contribute to designing, producing, testing, or implementing routine or foundational software, technology, or processes, as well as contribute to creating and maintaining IT architecture, large scale data stores, and cloud-based systems.THE IMPACT YOU WILL MAKEThe Corporate Functions Technology - Software Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Gather and document information about the needs of the customer and create preliminary solution frameworks.* Under the guidance of management, design and develop software solutions to meet needs.* Apply fundamental knowledge of process-driven approach in designing solutions.* Collaborate with senior staff to implement new software technology.* Maintain existing software using standard methods, practices, and precedents.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalent* 1-2 years experienceSkills* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Determining causes of operating errors and taking corrective action* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyTools* Skilled in using UNIX* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Tableau* Skilled in Java* Skilled in using Selenium for testing* Experience using APIs for developing or programming software* Experience using JIRA* Skilled in JSON* Skilled in Jenkins* Skilled in SQL* Skilled in Docker* Skilled in CSS* Skilled in Oracle PL SQL* Skilled in ServiceNow to manage digital workflows* Skilled in JavaScript* Experience running, monitoring, and updating LMS* Experience using Salesforce CRM* Skilled in XML* Experience using BitBucket* Skilled in Excel* Skilled in HTML* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Additional Information: Desired Experience:* Experience in Python and C#* Knowledge or experience in basic DevOps support and deployment* Knowledge or experience in basic CI/CD setup and configuration* Knowledge or experience in AWS services like Lambda, Step Functions, RDS and S3 objects* Knowledge or experience in Tableau or MicroStrategy reportsThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.REF9523MFannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: TECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. EARLY CAREERAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career. Job Description: As a valued colleague on our team, you will contribute to designing, producing, testing, or implementing routine or foundational software, technology, or processes, as well as contribute to creating and maintaining IT architecture, large scale data stores, and cloud-based systems.THE IMPACT YOU WILL MAKEThe Corporate Functions Technology - Software Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Gather and document information about the needs of the customer and create preliminary solution frameworks.* Under the guidance of management, design and develop software solutions to meet needs.* Apply fundamental knowledge of process-driven approach in designing solutions.* Collaborate with senior staff to implement new software technology.* Maintain existing software using standard methods, practices, and precedents.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalent* 1-2 years experienceSkills* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Operational Excellence including improving and overseeing operations* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Determining causes of operating errors and taking corrective action* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Experience gathering accurate information to explain concepts and answer critical questions* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Product Testing including testing and evaluating software, usability testing, UAT, and using relevant product testing technologyTools* Skilled in using UNIX* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in Tableau* Skilled in Java* Skilled in using Selenium for testing* Experience using APIs for developing or programming software* Experience using JIRA* Skilled in JSON* Skilled in Jenkins* Skilled in SQL* Skilled in Docker* Skilled in CSS* Skilled in Oracle PL SQL* Skilled in ServiceNow to manage digital workflows* Skilled in JavaScript* Experience running, monitoring, and updating LMS* Experience using Salesforce CRM* Skilled in XML* Experience using BitBucket* Skilled in Excel* Skilled in HTML* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Skilled in the graphical representation of information in the form of a charts, diagrams, pictures, and dashboards with programs and tools such as Excel, Tableau, or Power BI* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* Experience helping an organization to plan and manage change in effort to meet strategic objectives* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Additional Information: Desired Experience:* Experience in Python and C#* Knowledge or experience in basic DevOps support and deployment* Knowledge or experience in basic CI/CD setup and configuration* Knowledge or experience in AWS services like Lambda, Step Functions, RDS and S3 objects* Knowledge or experience in Tableau or MicroStrategy reportsThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.REF9523MFannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to the team's work in assessing, designing, and developing all aspects of a release lifecycle, including: development and test activities, documenting and coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Contribute to process improvements and opportunities for automation. * Plan and execute defined DevOps and related engineering project tasks.* Contribute to timely resolution of all routine and foundational DevOps problems and escalates complex issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Support senior DevOps leadership by tracking and reporting on engineering projects and initiatives to ensure alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalentSkills* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Experience gathering accurate information to explain concepts and answer critical questions* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Experience helping an organization to plan and manage change in effort to meet strategic objectives* Determining causes of operating errors and taking corrective action* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Operational Excellence including improving and overseeing operations* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandTools* Skilled in AWS Database products such as Neptune, RDS, Redshift, or Aurora* Skilled in using Apache Groovy* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in Python object-oriented programming* Skilled in Chef for configuration management* Skilled in using UNIX* Skilled in Excel* Skilled in Gradle* Experience using Apache Subversion* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in HTML* Skilled in Perl* Skilled in PostgreSQL* Skilled in using .NET Framework* Skilled in using computer aided software testing (CAST) tools* Skilled in JavaScript* Experience using HP Fortify* Skilled in ServiceNow to manage digital workflows* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in using SonarQube* Skilled in SQL* Experience using Git* Skilled in using Apache Maven for project management* Experience using JIRA* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in Docker* Skilled in Java* Skilled in Puppet* Skilled in Jenkins* Skilled in IBM Rational ClearCase* Skilled in Flyway database-migration tool* Skilled in Apache Ant Additional Information: Job REF ID: REF8828TThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career. Job Description: As a valued colleague on our team, you will contribute to the team's work in assessing, designing, and developing all aspects of a release lifecycle, including: development and test activities, documenting and coordinating release preparation and acceptance of new hardware and software, and collaborating across development expertise domains. THE IMPACT YOU WILL MAKEThe Information Security Technology - Dev Ops Engineering - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Contribute to process improvements and opportunities for automation. * Plan and execute defined DevOps and related engineering project tasks.* Contribute to timely resolution of all routine and foundational DevOps problems and escalates complex issues.* Gather and process inputs from DevOps, engineering, and IT subject matter experts across the release lifecycle.* Support senior DevOps leadership by tracking and reporting on engineering projects and initiatives to ensure alignment between IT operations and the business.Qualifications: THE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences* Bachelor degree or equivalentSkills* The group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.* The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems* Experience gathering accurate information to explain concepts and answer critical questions* Experience monitoring and managing operation systems (OS), and staying current on patches, upgrades, and other elements of the OS* The group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.* Skilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information* Experience helping an organization to plan and manage change in effort to meet strategic objectives* Determining causes of operating errors and taking corrective action* Skilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDB* The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict* Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data* Experience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphere* The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.* Focused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)* Skilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRS* The group of skills related to Programming including coding, debugging, and using relevant programming languages* Expertise in service management concepts for networks and related standards such as ITIL practices or SDLC* The group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.* Expertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configuration* Ability to transform business processes using BPA, RPA, or other technology-enabled automation* The group of skills related to Operational Excellence including improving and overseeing operations* The group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.* Ability to frame ideas as systems and analyzing the inputs, outputs, and process* Experience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest version* Experience in using and maintaining password management software such as Duo, IAG NuID, and/or Ping Identity* Working with people with different functional expertise respectfully and cooperatively to work toward a common goal* The group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.* Adept at managing project plans, resources, and people to ensure successful project completion* Skilled in cloud technologies and cloud computing* Experience identifying measures, or indicators of system performance, and the actions needed to improve or correct performance to achieve desired outcomes* The group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.* Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandTools* Skilled in AWS Database products such as Neptune, RDS, Redshift, or Aurora* Skilled in using Apache Groovy* Skilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems Manager* Skilled in Python object-oriented programming* Skilled in Chef for configuration management* Skilled in using UNIX* Skilled in Excel* Skilled in Gradle* Experience using Apache Subversion* Skilled in Amazon Web Services (AWS) offerings, development, and networking platforms* Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline* Skilled in JBOSS, JBOSS EAP, and/or WildFly* Skilled in HTML* Skilled in Perl* Skilled in PostgreSQL* Skilled in using .NET Framework* Skilled in using computer aided software testing (CAST) tools* Skilled in JavaScript* Experience using HP Fortify* Skilled in ServiceNow to manage digital workflows* Skilled in Kubernetes to automate application deployment, scaling, and management* Skilled in using SonarQube* Skilled in SQL* Experience using Git* Skilled in using Apache Maven for project management* Experience using JIRA* Skilled in using Cucumber for supporting Behavior Driven Development (BDD)* Skilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )* Skilled in Docker* Skilled in Java* Skilled in Puppet* Skilled in Jenkins* Skilled in IBM Rational ClearCase* Skilled in Flyway database-migration tool* Skilled in Apache Ant Additional Information: Job REF ID: REF8828TThe future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .