Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
03/28/2024
Full time
Description Leidos is looking for cleared full-time Instructional Technologists to work at Leidos site and customer sites to support a variety of dynamic training programs. The instructional technologist will work as part of a team with other designers, instructors, subject matter experts, and multimedia and video developers on any given project to create and deliver effective and engaging instructor-led, online, and blended learning across multiple platforms and delivery methods. The successful candidate will provide a full-range of design services including needs analysis, content design and creation, instructor observations, evaluation of content and courses, instructional consultations, development of synchronous and asynchronous training interventions, consultation to instructional program and strategy designs, etc. Instructional technologists are often requested to assist with evaluating learning tools and delivery platforms or facilitating meetings, activities, or instruction. Successful candidates are self-starters who are able to effectively communicate with customers an all levels in a professional and positive style, track and manage project tasks, and are highly collaborative. This position requires a candidate with a current TS/SCI with polygraph clearance. Primary Responsibilities Conduct consultations with instructors and course directors to determine instructional requirements, needs, and solutions and assist with course/content approval process. Manage training design and development projects including collaborating with technical designers to develop products in support of the training, reporting on progress, and using a database to track projects. Analyzing training requirement and designing and developing effective and engaging learning interventions. Document, update, and maintain course lesson plans. Develop and update online training content including WBTs, job aids, videos, podcasts, etc. Conduct training, when required, on instruction techniques, facilitate small-groups, and lead discussion sessions in classes in support of course instructors. Act as a role-player during training courses. Facilitate small group discussions. Design, administer, and analyze the results of training-related surveys and assessments. Basic Qualifications Bachelor's Degree or higher preferably in adult learning, education , or online learning, or equivalent with at least twelve (12) years (10-13 with Master's Degree) of experience in the following: Demonstrated experience working with subject matter experts to analyze and determine learning requirements, design solutions, develop engaging content, and implement and evaluate a variety of training solutions. Experience with the ADDIE model of instructions design, or the equivalent, as well as experience and familiarity with a broad range of adult learning theories and models for evaluation of adult learning. Demonstrated experience and knowledge developing online training and learning tools and the knowledge to be able to successfully differentiate the needs of online training from instructor-led training. Experience using tools to create online learning products, e.g., Camtasia, Articulate Storyline, Lectora, etc. or Adobe products, HTML, or other programming languages; as well as an understanding and experience designing and developing ADA-compliant training products. Ability to develop strategies for a variety of learning types and their delivery on a variety of platforms. Experience developing learning content for online distribution. Demonstrated ability to work successfully individually, within a team, and across multidisciplinary teams. Demonstrated excellent interpersonal skills and ability to provide proactive customer service support. Demonstrated ability to initiate projects, determine how to effectively move them through to completion, and then to successfully complete those projects. Communication skills in multiple formats to explain instructional options, recommendations, and rationale to decision makers and subject matter experts. Ability to determine learning needs, propose design solutions, collaborate with stakeholders, and provide excellent customer service. Demonstrated experience/ability to collect, analyze, and report on courses and their impact on learning to inform design decisions or projects. Demonstrated ability to effectively convey learning and training requirement through a variety of platforms. Familiarity with handling intellectual property and copyright materials. Preferred Qualifications Master's degree in adult learning, education, or online learning, or equivalent. Program evaluation experience including qualitative and quantitative analysis and data tracking. Demonstrated ability to plan, track, and manage a project. Experience using and/or managing learning management systems (LMS) in support of organizational learning and training requirement. Experience in teaching, mentoring, and course facilitation and delivery. Experience delivering high-quality classroom instruction that effectively conveys the skills and expertise outlined in the course objectives to students. Additional relevant certifications, e.g., instructor, facilitator, MBTI, etc. Programming experience in HTML, Python, or other languages in support of developing training content. Experience creating content in multimedia software tools like Adobe Creative Suites. Original Posting Date: 2024-02-06 While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $98,150.00 - $177,425.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). *Senior Director Operations* *About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). The Operations Senior Director is a member of the dialysis team and leads and supports both the strategic and quality plans for a specific MSA of operations. The Sr Director of Operations provides supervision, mentoring and coaching to Center Managers within the MSA in all areas of responsibilities especially in quality and operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Senior Director of Operations works collaboratively with the Medical Director(s) and Center Manager of each center to resolve issues and improve the overall performance of center. The Senior Director of Operations provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience. The Senior Director of Operations maintains a strong working relationship with physicians, medical practices and payers within their business area. The Senior Director of Operations works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team. The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing. Essential Functions : *Operations* Market Service Area and Dialysis Center Leadership * Provides supervision, mentoring and advice to the Center Managers * Provides leadership and direction in the opening of new centers * Encourages and develops leadership at all levels of the organization * Provides corporate visibility and shares corporate communication with centers * Facilitates center management and the technical team in problem solving facility and supply issues/concerns * Supports matrix management as it functions with ancillary services including administrative functions, social work, nutrition, and quality * In absence of the Regional Vice President, the Senior Director of Operations has the authority to carry out responsibilities of the Regional Vice President for the MSA Employee Management * Plans and promotes all levels of staff involvement in the operations * Develops a recruitment and retention plan for the region with HR * Provides direction and supervision of hiring and disciplinary action at the center level and consults Human Resources when necessary * Reviews focal reviews with Center Managers, working collaboratively in assessing performance and setting goals * Utilizes the pyramid as a teaching tool for Clinical Management on staff development and retention * Monitors staff education and training programs * Promotes teamwork by offering information, advice, and assistance to all staff members in a positive, courteous, and cooperative manner * Contributes to Satellite being employer of choice Financial Oversight * Prepares and monitors, in collaboration with the Finance Department and clinical management staff, the operating and capital budgets for each center * Ensures that established financial targets are met * Works with Finance to support vendor contracts * Monitors the use of company guidelines for staffing ratios/patient scheduling * Identifies opportunities for cost savings in labor and supplies Regulatory Oversight * Ensures that centers operate in compliance with all State and Federal regulations, especially the CMS Conditions for Coverage for End Stage Renal Disease Facilities (Code of Federal Regulations 42, Federal Register of April 15, 2008) and the DHS Interpretive Guidelines * Ensures that Texas centers with a license from the Department of Aging and Disability Services ("DADS"), operate in compliance with all State and Federal regulations, including the Texas Administrative Code ("TAC"), Title 40, Part 1, Chapter 97 * Ensures that centers are in compliance with the submission of accurate data and other information to governing agencies (e.g. ESRD Networks) in a timely manner * Participates in mock surveys and holds Center Manager accountable for performance plans * Attends Governing Board Review at least twice a year at each center *Quality Assurance/Improvement/Outcomes* Quality Assurance/Improvement * Ensures and directs the quality programs of each center, to assure that Satellite QA/QI targets are met and standards of patient care are practiced * Works directly with the Director of Quality to coach and monitor the Center Managers in quality and improvement * Ensures quarterly QAPI meetings are held at each center and attends as needed * Provides new ideas and products to the Regional Vice President, CMO and Quality leadership Patient Care * Supports and contributes to the standardization of Satellite Policies & Procedures (P&Ps) * Coaches the Center Manager in the delivery of safe and effective patient care * Ensures that documentation and medical records practices are followed according to Satellite policy Customer Service/Patient Experience * Ensures that Center Managers are coordinating and delivering efficient services * Support Patient Experience with surveys and action plans to improve experience * Work with all aspects of Patient Experience: * Physician /patient relationship * Patient involvement/knowledge * Perception of staff awareness and compassion * Monitors and evaluates employee and provider satisfaction * Directs customer service standards and practices * Builds strong teams to support quality of care * Embraces and encourages the patient experience through education and feedback * Ensure staff awareness and participation in patient experience * Works directly with Medical Director to address communication with all physicians: * Responds to concerns or issues immediately and appropriately * Supports and coaches Medical Director in utilizing an effective QAPI process * Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, corporate management and Center staff * Builds and maintains relationships with key customers (Kaiser, HMOs, PPOs, etc.) * Conducts routine meetings with payers to improve communication and service * Ensures compliance with oversight and regulatory needs of the provider *Business Area Relationships* Strategic Planning * Understands and drives organic growth within a geographic area * Communicates market share trends and growth opportunities to Business Development * Monitors occupancy of centers and makes recommendations on expansion or reduction in capacity * Establishes relationships with key stakeholders in region (hospitals, payers, physicians, case managers, discharge planners, etc.) * Investigates innovative practices to differentiate Satellite from competitors Physician/ Payer Relationships * Builds and nurtures Physician's relationship with Medical Director and all referring physicians * Looks for opportunities to align new physicians with Satellite * Responds to requests and ideas on a routine basis * Participates in physician meetings or conferences * Extends knowledge and support to resolve both patient and administrative issues * Works with payers to address their needs or concerns * Listens to new ideas or ways to improve Satellite services *Corporate Direction* Business Plan * Directs the strategic plan for the business region * Updates demographics of each center * Maintains a market awareness of providers, competitors, or other business opportunities * Works with business development to enhance market development * Develops and nurtures provider partnerships * Builds and support physician relationships Supports Quality Plan * Working with colleagues..... click apply for full job details
09/24/2021
The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). *Senior Director Operations* *About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* The Sr Director of Operations is responsible to the Regional Vice President for operational oversight and administration of dialysis services within a specified Market Service Area (MSA). The Operations Senior Director is a member of the dialysis team and leads and supports both the strategic and quality plans for a specific MSA of operations. The Sr Director of Operations provides supervision, mentoring and coaching to Center Managers within the MSA in all areas of responsibilities especially in quality and operations. Quality services are defined and measured for all patients based on the direction and guidance of the Chief Medical Officer (CMO). The Senior Director of Operations works collaboratively with the Medical Director(s) and Center Manager of each center to resolve issues and improve the overall performance of center. The Senior Director of Operations provides guidance and support to the local Quality Assurance Performance Improvement (QAPI) program including the patient experience. The Senior Director of Operations maintains a strong working relationship with physicians, medical practices and payers within their business area. The Senior Director of Operations works collaboratively with Medical Affairs and Business Development staff and other corporate departments to define, implement and evaluate corporate initiatives, and responds to specific direction from the Executive Team. The person in this position, if assigned to oversee a center with a DADS license, may also be designated as the Alternate Administrator, Alternate Supervising Nurse, or Director of Nursing. Essential Functions : *Operations* Market Service Area and Dialysis Center Leadership * Provides supervision, mentoring and advice to the Center Managers * Provides leadership and direction in the opening of new centers * Encourages and develops leadership at all levels of the organization * Provides corporate visibility and shares corporate communication with centers * Facilitates center management and the technical team in problem solving facility and supply issues/concerns * Supports matrix management as it functions with ancillary services including administrative functions, social work, nutrition, and quality * In absence of the Regional Vice President, the Senior Director of Operations has the authority to carry out responsibilities of the Regional Vice President for the MSA Employee Management * Plans and promotes all levels of staff involvement in the operations * Develops a recruitment and retention plan for the region with HR * Provides direction and supervision of hiring and disciplinary action at the center level and consults Human Resources when necessary * Reviews focal reviews with Center Managers, working collaboratively in assessing performance and setting goals * Utilizes the pyramid as a teaching tool for Clinical Management on staff development and retention * Monitors staff education and training programs * Promotes teamwork by offering information, advice, and assistance to all staff members in a positive, courteous, and cooperative manner * Contributes to Satellite being employer of choice Financial Oversight * Prepares and monitors, in collaboration with the Finance Department and clinical management staff, the operating and capital budgets for each center * Ensures that established financial targets are met * Works with Finance to support vendor contracts * Monitors the use of company guidelines for staffing ratios/patient scheduling * Identifies opportunities for cost savings in labor and supplies Regulatory Oversight * Ensures that centers operate in compliance with all State and Federal regulations, especially the CMS Conditions for Coverage for End Stage Renal Disease Facilities (Code of Federal Regulations 42, Federal Register of April 15, 2008) and the DHS Interpretive Guidelines * Ensures that Texas centers with a license from the Department of Aging and Disability Services ("DADS"), operate in compliance with all State and Federal regulations, including the Texas Administrative Code ("TAC"), Title 40, Part 1, Chapter 97 * Ensures that centers are in compliance with the submission of accurate data and other information to governing agencies (e.g. ESRD Networks) in a timely manner * Participates in mock surveys and holds Center Manager accountable for performance plans * Attends Governing Board Review at least twice a year at each center *Quality Assurance/Improvement/Outcomes* Quality Assurance/Improvement * Ensures and directs the quality programs of each center, to assure that Satellite QA/QI targets are met and standards of patient care are practiced * Works directly with the Director of Quality to coach and monitor the Center Managers in quality and improvement * Ensures quarterly QAPI meetings are held at each center and attends as needed * Provides new ideas and products to the Regional Vice President, CMO and Quality leadership Patient Care * Supports and contributes to the standardization of Satellite Policies & Procedures (P&Ps) * Coaches the Center Manager in the delivery of safe and effective patient care * Ensures that documentation and medical records practices are followed according to Satellite policy Customer Service/Patient Experience * Ensures that Center Managers are coordinating and delivering efficient services * Support Patient Experience with surveys and action plans to improve experience * Work with all aspects of Patient Experience: * Physician /patient relationship * Patient involvement/knowledge * Perception of staff awareness and compassion * Monitors and evaluates employee and provider satisfaction * Directs customer service standards and practices * Builds strong teams to support quality of care * Embraces and encourages the patient experience through education and feedback * Ensure staff awareness and participation in patient experience * Works directly with Medical Director to address communication with all physicians: * Responds to concerns or issues immediately and appropriately * Supports and coaches Medical Director in utilizing an effective QAPI process * Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, corporate management and Center staff * Builds and maintains relationships with key customers (Kaiser, HMOs, PPOs, etc.) * Conducts routine meetings with payers to improve communication and service * Ensures compliance with oversight and regulatory needs of the provider *Business Area Relationships* Strategic Planning * Understands and drives organic growth within a geographic area * Communicates market share trends and growth opportunities to Business Development * Monitors occupancy of centers and makes recommendations on expansion or reduction in capacity * Establishes relationships with key stakeholders in region (hospitals, payers, physicians, case managers, discharge planners, etc.) * Investigates innovative practices to differentiate Satellite from competitors Physician/ Payer Relationships * Builds and nurtures Physician's relationship with Medical Director and all referring physicians * Looks for opportunities to align new physicians with Satellite * Responds to requests and ideas on a routine basis * Participates in physician meetings or conferences * Extends knowledge and support to resolve both patient and administrative issues * Works with payers to address their needs or concerns * Listens to new ideas or ways to improve Satellite services *Corporate Direction* Business Plan * Directs the strategic plan for the business region * Updates demographics of each center * Maintains a market awareness of providers, competitors, or other business opportunities * Works with business development to enhance market development * Develops and nurtures provider partnerships * Builds and support physician relationships Supports Quality Plan * Working with colleagues..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/22/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/17/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details