Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
12/09/2025
Full time
Director, Technology (Portfolio Operations) The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically and diving deep. This leader will identify opportunities and leverage the team to translate them into live solutions. In this role you will bring together key stakeholders across product, tech and lines of business together to drive strategy and execute on high priority, strategic initiatives. You will be able to deliver outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. This will require ability to communicate across technical and non-technical stakeholders and manage strategic initiatives with a deep focus on execution and follow-through, accountability and results. The Associate Experience Technology (AXT) division empowers over 50,000 Capital One associates by developing advanced technologies and customer-focused solutions. The newly established Portfolio Operations team, a critical part of this mission, supports roughly 700 product, technology, and design associates. As the Director of this team, you'll serve as a strategic partner to senior leaders, delivering results across a broad portfolio of AXT initiatives. You'll drive strategy and execution on high-priority projects by bringing together key stakeholders from product, tech, and various lines of business. Your ability to think strategically and dive deep will be essential as you guide objectives, define roadmaps, and ensure a deep focus on accountability, follow-through, and measurable outcomes. Responsibilities: Leads high performing product and business reviews of capacity, prioritization and delivery performance. Establishes and maintains the list of strategic initiatives, OKRs, TT and ETBs. Leads planning and delivery Operating Model alignment with product partners (as appropriate). Partners with tech, product and business leaders to align on capacity, planning to enable prioritization. Responsible for quality of agenda, content and organization of Platform Excellence Portfolio routine events and optimization. Lead and develop a team of direct reports. Excellent problem solving, influencing skills and an organizational change agent. A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker. Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Attract, grow, empower, and inspire top program talent, outcome-focused and well-managed. You will: Be a strategic partner and drive the results for a holistic associate experience. Design and implement processes for portfolio intake, prioritization, stakeholder engagement, and reporting. This includes establishing well-defined routines for intent intake, capacity management, and delivery. Lead and develop direct reports, coaching them to success and helping them deliver on our roadmap and strategic priorities. Establish effective communication and prioritization mechanisms across teams within AXT. You'll serve as a key communicator with leadership and engineering teams to drive execution and provide data that enables senior leaders to make effective portfolio decisions. Monitor progress, recognize successes, and learn from failures to ensure a well-managed governance of our strategic priorities. Use a data-driven approach to define, track, and measure key performance and business metrics to help us make smarter business decisions, develop goals, and build better products. Be an ambassador for our team by representing us with senior Capital One leadership to share our vision, align on priorities, and influence strategy. Grow and develop program managers to help deliver on our roadmap and strategic priorities. We want you if you are: Intellectually Curious. You're comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating clearly to partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor. Basic Qualifications: Bachelor's Degree At least 7 years of process, project or program management experience At least 5 years of people management experience Preferred Qualifications: Master's Degree 7+ years of people management experience 5+ years of product or application development experience in a leadership role CSM, PMP, Lean, Agile or Six Sigma certification 4+ years of experience configuring and deploying Jira solutions (i.e. project schemes, issue types, workflows, custom fields) 4+ years of experience managing and implementing operational effectiveness and portfolio management initiatives. At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Technology Richmond, VA: $205,400 - $234,400 for Director, Technology Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$20,000 Retention Bonus! Make your move to Alaska! Experience the midnight sun in the summer, a front-row seat to the northern lights in the winter, and the opportunity to advance your experience and skills as you enjoy the Alaskan lifestyle. Foundation Health Partners (FHP) is seeking an Experienced Microbiology Supervisor to join their team! This position is responsible for all aspects of patient result reporting in any assigned area of the laboratory, demonstrating superior proficiency in analysis, quality control and quality assurance operation and evaluation, procedure implementation and maintenance, superior communication skills, customer service, instrument implementation and maintenance, problem solving, leadership and organization/prioritization skills. Collaborates with all members of the health care team to provide quality service to our customers. 5+ years of Microbiology experience highly preferred Pay & Benefits: Compensation: $50.70 to $81.12 hourly wage based on experience and education Retention Bonus: $20,000 Retention Bonus for eligible new hires Relocation Assistanc e: up to $7,500 Relocation Assistance Temporary Housing: 90 Days Temporary Housing Provided Additional Pay: Annual Increases, Paid Time Off Benefits: medical, vision, dental, 401 (k) with employer match Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness Other Benefits: Onsite Gym, Wellness Programs, Discount programs Shifts Available: - Full-time, Exempt About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio and a culture of Shared Leadership. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. Living in Fairbanks: As the second largest city in Alaska, Fairbanks offers a unique blend of large-town amenities, breathtaking landscapes, and plenty of wide-open space, making this community one of the most special in the country. With a rich history and plentiful diversity, Fairbanks is proud to be called the Golden Heart City, and only once you visit will you understand the name to be true. No state income tax and no sales tax. Second largest city in Alaska at 100,000 residents. College Town - the University of Alaska Fairbanks, UAF Community & Technical College Military Community - Ft. Wainwright Army Post & Eielson Air Force Base. 15 Elementary Schools 4 Middle Schools 4 High Schools 10 District "Schools of Choice" robust youth sports programs Summer activities: Midnight sun, hiking, fishing, camping, gold panning, kayaking, berry picking, rafting, rock climbing, recreational flying, community-wide festivals, live music, and events. Winter activities: Northern lights, skiing, snowshoeing, snowmobiling, hockey, curling, ice fishing, dog mushing, ice climbing, hunting, ice art, word class hot springs, community-wide art shows, and festivals etc. Responsibilities Monitors daily workflow of departmental processes and works assigned shifts in areas of supervision. Maintains skills to perform all positions supervised. Responsible for day-to-day staff management and administration for a unit or other assigned area(s). Daily staff management and administration includes managing staff timecards and schedules, appropriate new hire readiness/processing/partnering, staff FTE status changes, staffing levels, staff development and education, corrective action management, staff portfolio audits, staff education completion, staff timely staff termination processing, etc. Supervises the operations of assigned areas, to include hiring, orientation, scheduling, educational needs & staff competency, performance reviews and disciplinary functions. Assists Laboratory Director in the resolution of systems issues and enforces department policies so that employee problems and conflicts are resolved in a prompt and efficient manner. Ensures that standards for compliance, use of equipment, and quality control are met as required by all accrediting, state, and/or federal agencies. Ensures regulatory requirements of the department are met, delegating duties to staff as appropriate. Provides director/manager with timely information regarding variances of these standards. Coordinates quality and safety activities including department Quality Improvement projects and plan, assumes oversight of ongoing proficiency and competency testing, and facilitates activities of the department with the QA committee and safety committee. Ensures quality results through the use and evaluation of control materials, proper instrument maintenance, analysis and reporting of proficiency testing results as well as the review of returned results with the medical director. Oversees occurrence reports, investigation of concerns (from physicians, patients and other customers) and follow up, problem resolution, record keeping and reporting. Makes recommendations for technical changes and improvements in their section with the section's Medical Director. Participates with vendors and technical representatives to maintain equipment services and other contracts for best product pricing, quality and future testing needs. Performs all functions of a Med Lab Scientist, or a Histology Tech, as applicable and as needed. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. Qualifications Bachelor's degree in a chemical, physical, or biological science or medical technology from an accredited institution. Minimum of 2 years of progressively responsible experience in a lead, supervisory, or equivalent capacity. Minimum of 2 years experience in high complexity testing within the subspecialty area (Microbiology, Histology, or Blood Bank). MLS/ASCP certification or equivalent such as ASCP, AMT, HEW, or AAB. If no current U.S. certification, it must be obtained within one year. Individuals with specialty certification may only work in the discipline of their specialty. Must communicate effectively in both oral and written formats. Must possess leadership ability. PREFERRED QUALIFICATIONS Leadership experience. Ability to utilize computer programs for reports and graphs. Additional related education and experience preferred. Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. About Foundation Health Partners Beginning January 1, 2017, Tanana Valley Clinic, Fairbanks Memorial Hospital and Denali Center became part of Foundation Health Partners, a wholly-owned subsidiary of The Greater Fairbanks Community Hospital Foundation. Foundation Health Partners will operate all three facilities through a 15-member Board of Directors. At Foundation Health Partners, our patients and residents are at the heart of everything we do. Community owned and operated we are dedicated to providing compassionate health care for every chapter in your life story. About Tanana Valley Clinic Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20+ years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska. About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio, a culture of Shared Leadership, and are proud members of the Mayo Clinic Care Network. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. About Fairbanks Denali Center Located next to Fairbanks Memorial Hospital, Denali Center is a 90-bed comprehensive short and long-term care facility offering uniquely compassionate care to our adult patient population. Following the Eden Alternative, we foster a core belief that aging should be a continued stage of development and growth, rather than a period of decline . click apply for full job details
12/09/2025
Full time
$20,000 Retention Bonus! Make your move to Alaska! Experience the midnight sun in the summer, a front-row seat to the northern lights in the winter, and the opportunity to advance your experience and skills as you enjoy the Alaskan lifestyle. Foundation Health Partners (FHP) is seeking an Experienced Microbiology Supervisor to join their team! This position is responsible for all aspects of patient result reporting in any assigned area of the laboratory, demonstrating superior proficiency in analysis, quality control and quality assurance operation and evaluation, procedure implementation and maintenance, superior communication skills, customer service, instrument implementation and maintenance, problem solving, leadership and organization/prioritization skills. Collaborates with all members of the health care team to provide quality service to our customers. 5+ years of Microbiology experience highly preferred Pay & Benefits: Compensation: $50.70 to $81.12 hourly wage based on experience and education Retention Bonus: $20,000 Retention Bonus for eligible new hires Relocation Assistanc e: up to $7,500 Relocation Assistance Temporary Housing: 90 Days Temporary Housing Provided Additional Pay: Annual Increases, Paid Time Off Benefits: medical, vision, dental, 401 (k) with employer match Education Benefits: FHP Tuition Assistance, Student Loan Forgiveness Other Benefits: Onsite Gym, Wellness Programs, Discount programs Shifts Available: - Full-time, Exempt About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio and a culture of Shared Leadership. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. Living in Fairbanks: As the second largest city in Alaska, Fairbanks offers a unique blend of large-town amenities, breathtaking landscapes, and plenty of wide-open space, making this community one of the most special in the country. With a rich history and plentiful diversity, Fairbanks is proud to be called the Golden Heart City, and only once you visit will you understand the name to be true. No state income tax and no sales tax. Second largest city in Alaska at 100,000 residents. College Town - the University of Alaska Fairbanks, UAF Community & Technical College Military Community - Ft. Wainwright Army Post & Eielson Air Force Base. 15 Elementary Schools 4 Middle Schools 4 High Schools 10 District "Schools of Choice" robust youth sports programs Summer activities: Midnight sun, hiking, fishing, camping, gold panning, kayaking, berry picking, rafting, rock climbing, recreational flying, community-wide festivals, live music, and events. Winter activities: Northern lights, skiing, snowshoeing, snowmobiling, hockey, curling, ice fishing, dog mushing, ice climbing, hunting, ice art, word class hot springs, community-wide art shows, and festivals etc. Responsibilities Monitors daily workflow of departmental processes and works assigned shifts in areas of supervision. Maintains skills to perform all positions supervised. Responsible for day-to-day staff management and administration for a unit or other assigned area(s). Daily staff management and administration includes managing staff timecards and schedules, appropriate new hire readiness/processing/partnering, staff FTE status changes, staffing levels, staff development and education, corrective action management, staff portfolio audits, staff education completion, staff timely staff termination processing, etc. Supervises the operations of assigned areas, to include hiring, orientation, scheduling, educational needs & staff competency, performance reviews and disciplinary functions. Assists Laboratory Director in the resolution of systems issues and enforces department policies so that employee problems and conflicts are resolved in a prompt and efficient manner. Ensures that standards for compliance, use of equipment, and quality control are met as required by all accrediting, state, and/or federal agencies. Ensures regulatory requirements of the department are met, delegating duties to staff as appropriate. Provides director/manager with timely information regarding variances of these standards. Coordinates quality and safety activities including department Quality Improvement projects and plan, assumes oversight of ongoing proficiency and competency testing, and facilitates activities of the department with the QA committee and safety committee. Ensures quality results through the use and evaluation of control materials, proper instrument maintenance, analysis and reporting of proficiency testing results as well as the review of returned results with the medical director. Oversees occurrence reports, investigation of concerns (from physicians, patients and other customers) and follow up, problem resolution, record keeping and reporting. Makes recommendations for technical changes and improvements in their section with the section's Medical Director. Participates with vendors and technical representatives to maintain equipment services and other contracts for best product pricing, quality and future testing needs. Performs all functions of a Med Lab Scientist, or a Histology Tech, as applicable and as needed. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. Qualifications Bachelor's degree in a chemical, physical, or biological science or medical technology from an accredited institution. Minimum of 2 years of progressively responsible experience in a lead, supervisory, or equivalent capacity. Minimum of 2 years experience in high complexity testing within the subspecialty area (Microbiology, Histology, or Blood Bank). MLS/ASCP certification or equivalent such as ASCP, AMT, HEW, or AAB. If no current U.S. certification, it must be obtained within one year. Individuals with specialty certification may only work in the discipline of their specialty. Must communicate effectively in both oral and written formats. Must possess leadership ability. PREFERRED QUALIFICATIONS Leadership experience. Ability to utilize computer programs for reports and graphs. Additional related education and experience preferred. Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. About Foundation Health Partners Beginning January 1, 2017, Tanana Valley Clinic, Fairbanks Memorial Hospital and Denali Center became part of Foundation Health Partners, a wholly-owned subsidiary of The Greater Fairbanks Community Hospital Foundation. Foundation Health Partners will operate all three facilities through a 15-member Board of Directors. At Foundation Health Partners, our patients and residents are at the heart of everything we do. Community owned and operated we are dedicated to providing compassionate health care for every chapter in your life story. About Tanana Valley Clinic Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 60-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20+ years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska. About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio, a culture of Shared Leadership, and are proud members of the Mayo Clinic Care Network. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. About Fairbanks Denali Center Located next to Fairbanks Memorial Hospital, Denali Center is a 90-bed comprehensive short and long-term care facility offering uniquely compassionate care to our adult patient population. Following the Eden Alternative, we foster a core belief that aging should be a continued stage of development and growth, rather than a period of decline . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Fuel enterprise-wide workforce transformation by reimaging key workforce levers across performance, mobility, skills, workforce health, and talent technology. This role guides director-level leaders in reimagining and delivering future-ready solutions, aligned to the business transformation strategy, that enable agility, growth, workforce effectiveness and employee experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. The Work Ahead Team Leadership: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association. Workforce Transformation Enablement Levers: Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming: Performance management Workforce mobility (rotations, gigs, internal movement) Skills-powered workforce transformation Workforce planning and design technology strategy Workforce health strategy and standards Change Leadership, Planning, and Execution: Lead strategic planning of change driving interventions aligned to the business and talent strategy. Help the workforce effectively shift into new behaviors, mindsets, and practices to move us forward. Cross-Functional Collaboration & Influence. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with enterprise strategy. Integration & Risk Mitigation. Integrate workforce planning with enterprise functions including HR, CFO, CRE, Risk, and Enterprise Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. What you'll do: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association. Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming performance management, workforce mobility (rotations, gigs, internal movement), skills-powered workforce approach, workforce planning and design technology strategy, and workforce health strategy and standards. Lead the Talent COE's efforts in strategically planning and implementing change management initiatives that align with business and talent objectives, fostering the adoption of new behaviors and mindsets to accelerate organizational growth. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with association strategy. Integrate workforce planning with association functions including HR, CFO, CREWs, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Own and govern the portfolio of workforce enablement and transformation initiatives - prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy Proven success leading large-scale transformation initiative Breadth of experience across the full talent ecosystem with deep expertise in performance, skills, talent mobility and workforce Strong understanding of talent technology ecosystems Exceptional stakeholder management and enterprise collaboration skills Strategic thinker with systems design and change leadership capabilities What sets you apart: 15+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/08/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Fuel enterprise-wide workforce transformation by reimaging key workforce levers across performance, mobility, skills, workforce health, and talent technology. This role guides director-level leaders in reimagining and delivering future-ready solutions, aligned to the business transformation strategy, that enable agility, growth, workforce effectiveness and employee experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. The Work Ahead Team Leadership: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association. Workforce Transformation Enablement Levers: Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming: Performance management Workforce mobility (rotations, gigs, internal movement) Skills-powered workforce transformation Workforce planning and design technology strategy Workforce health strategy and standards Change Leadership, Planning, and Execution: Lead strategic planning of change driving interventions aligned to the business and talent strategy. Help the workforce effectively shift into new behaviors, mindsets, and practices to move us forward. Cross-Functional Collaboration & Influence. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with enterprise strategy. Integration & Risk Mitigation. Integrate workforce planning with enterprise functions including HR, CFO, CRE, Risk, and Enterprise Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. What you'll do: Build and lead a high-performing team of talent solution architects who will transform association wide talent practices in service of the business transformation strategy. Develop scalable tools, sustainable processes, and frameworks to ensure consistent practices across the association. Redesign key practices, process, and tools that will enable our strategic workforce transformation, inclusive but not limited to transforming performance management, workforce mobility (rotations, gigs, internal movement), skills-powered workforce approach, workforce planning and design technology strategy, and workforce health strategy and standards. Lead the Talent COE's efforts in strategically planning and implementing change management initiatives that align with business and talent objectives, fostering the adoption of new behaviors and mindsets to accelerate organizational growth. Collaborate across HR COEs and HRBPs, HR Technology, Finance, Operations, and other key stakeholders to align enabling levers with association strategy. Integrate workforce planning with association functions including HR, CFO, CREWs, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Own and govern the portfolio of workforce enablement and transformation initiatives - prioritize investments, manage interdependencies and resource allocation, monitor portfolio performance and benefits realization, and ensure alignment to association strategy and risk/compliance requirements. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree 8+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy Proven success leading large-scale transformation initiative Breadth of experience across the full talent ecosystem with deep expertise in performance, skills, talent mobility and workforce Strong understanding of talent technology ecosystems Exceptional stakeholder management and enterprise collaboration skills Strategic thinker with systems design and change leadership capabilities What sets you apart: 15+ years in human capital consulting, talent management, organizational effectiveness, and/or workforce strategy Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation) Location: West coast and Central Candidates Preferred Level: Director About the Role We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment. The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem. While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential. Work model: We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. In this role, you will: Drive portfolio growth and strategy development across performance metrics for the assigned portfolio. Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management. Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings. Develop positive relationships with senior client executives and partner for mutual success. Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. What you need to have to be considered: Solid knowledge of the technology industry, particularly with large tech platform companies. Experience leading an annual revenue scale of $20Mn+ and handling TCV of $10-30Mn. Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies. Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies. Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services. Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape. Knowledge of how matrix structures work across global markets. Strong analytical and consultative selling approach. We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan
12/08/2025
Full time
BPO Hunting Sales - Service Line Specialist - IOA (Intelligent Operations and Automation) Location: West coast and Central Candidates Preferred Level: Director About the Role We are seeking a seasoned Service Line Specialist to join our Intelligent Operations and Automation (IOA) business within the Communications, Media, and Technology (CMT) team. This individual contributor role is pivotal in driving growth and innovation in our BPO/Digital Operations segment. The ideal candidate will possess 15-25 years of experience with a strong track record in consultative and empathetic selling, particularly within SaaS, online, and platform-based businesses. The role demands a dynamic professional who is well-networked within the technology and digital native industry and understands the culture and vibe of this fast-paced ecosystem. While the candidate will own and manage existing client relationships, 50-70% of the focus will be on acquiring new logos and expanding our footprint. The ability to navigate complex internal and external stakeholder environments to close large multi-million dollar deals is essential. Work model: We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this position requires 3 days a week at the Client/Cognizant site mainly in the Bay Area / California / Washington area. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. In this role, you will: Drive portfolio growth and strategy development across performance metrics for the assigned portfolio. Provide thought leadership, leading the mind-share conversation across client leadership levels and internal senior management. Partner with industry bodies, analysts, and advisors to align Cognizant's strategic priorities for the industry segment and service offerings. Develop positive relationships with senior client executives and partner for mutual success. Drive outstanding client propositions, partnering with Solutions, Delivery, Process Excellence, and Automation teams. Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. What you need to have to be considered: Solid knowledge of the technology industry, particularly with large tech platform companies. Experience leading an annual revenue scale of $20Mn+ and handling TCV of $10-30Mn. Extensive experience in the scale operations domain, advising clients on strategic priorities including but not limited to optimum location strategy, business value proposition, engagement model transformations, and demonstrating industry standard methodologies. Relationships at senior levels within the relevant industry segments, especially in the Alphabet group companies. Exposure across operations service domains including Enterprise services, Digital customer experience, ML operations, and Content services. Minimum of 15-25 years of industry experience preferred with a minimum of the last 10+ years in the Digital native technical landscape. Knowledge of how matrix structures work across global markets. Strong analytical and consultative selling approach. We're excited to meet go-getters who believe they can make an impact and share our mission. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. The annual base salary for this position is between $198,000 - $218,000. The specific salary is dependent on experience and other qualifications. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Let's do something that really matters! At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity An exceptional opportunity awaits a proven leader like you to step into the Executive Director role within our Enterprise Digital Technology organization. If you're passionate about shaping the future of our digital landscape and driving impactful change, this is your chance to lead high-performing teams, influence strategic direction, and advance your career within a flexible, 4-day/week office environment in our office in San Antonio or Plano. Relocation Assistance is available for this position Job Description Summary Plans, coordinates, and supervises all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. Manages multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs. Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate. What you'll do Performs workload management and prioritization duties in support of operations for the functional area assigned. Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives. Develops functional policies, procedures and guidelines. Identifies opportunities and facilitates major improvements to processes and systems. Ensures that the assigned application group develops processes and tools that contribute to the company business objectives. Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation. Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks. In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules. Establishes management routines to ensure appropriate oversight of the organization's software development and maintenance activities. Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization. Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process. Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA. Collaborates with CTO to ensure that solutions are consistent with technology standards. Works across IT and business partners to reduce technical debt. Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints. Responsible for team's adherence to SDLC and applicable controls. Works to ensure teams have appropriate, development plans consistent with domain of expertise. Mentors across the technical community. Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you bring to USAA Minimum Education: Bachelor's degree in computer science, computer information systems or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Qualifications: 10+ years of experience of general IT management competencies. 4+ years of people leadership experience in building, managing and/or developing high-performing teams required. Strong technical background of web-based application architecture, system and database architecture, security application integration and object-oriented languages in a large enterprise environment. Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation. Demonstrated ability to communicate technical information to a non-technical audience. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required. Demonstrated experience in vendor contract management and management of distributed development teams and resources. Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function. Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc. Understanding of Legislative and Regulatory Compliance Requirements. Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support. Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Security, Data or Application Development. Experience conducting cost benefit analyses and leveraging results to drive technology support solutions. Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details. Experience and ability to drive a culture of quality and personal accountability through technology support teams. What sets you apart Proven track record of successfully delivering high-quality, scalable and reliable digital experiences and platforms. Extensive experience building and managing high-performing engineering teams. Experience with Agile software development methodologies, DevOps practices, and CI/CD pipelines. Experience managing budgets, forecasting resource needs, and optimizing engineering processes. Ideal Technical Skills: Deep understanding of digital architectures, including microservices, APIs, cloud computing (AWS, Azure, GCP), and containerization technologies (Docker, Kubernetes). Expertise in software engineering best practices, including design patterns, code review, testing, and security. Experience with a variety of programming languages and frameworks (e.g., Java, Python, Node.js, React, Angular). Strong understanding of data management principles, database technologies (SQL, NoSQL), and data analytics. Experience with monitoring, logging, and alerting tools. Desired Leadership and Soft Skills: Exceptional leadership and communication skills, with an ability to inspire and motivate engineering teams. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Excellent strategic thinking and planning abilities, with the ability to align engineering strategy with business goals. Ability to collaborate effectively with product management, design, and other stakeholders. Proven ability to build strong relationships with vendors and partners. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. Strong customer focus and a passion for delivering exceptional user experiences. Preferred Domain Knowledge: Understanding of Advice, Loyalty and Rewards, and Perks strategies along with business models and market trends. Knowledge of industry best practices for digital engineering and operations. Familiarity with relevant regulatory and compliance requirements (e.g., PCI DSS, HIPAA). Compensation range: The total compensation range for this position is: $195,230 - $351,410 USAA does not provide visa sponsorship for this role . click apply for full job details
Description: WORK, PLAY, & ENJOY LIFE WITH HERITAGE At Bluewater Linen, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. Bluewater is located in the Sawmill District with state of the art manufacturing exclusively high-quality cleaning of hospitality linen (hotels & resorts only). Bluewater Linen opened in Spring of 2017 to help New Mexico hospitality operators create the most sustainable and cost-effective luxury bed linen product. Bluewater Linen is 4 years young and business is thriving, as people return to travel. We have the latest in automation and technology in the United States, and are looking for a customer-oriented Floor Supervisor. Full Time Hourly Position ranging from $16.00-$19.00 DOE + benefits. Located in Albuquerque, NM. Working out of our BlueWater Linen Laundry Plant. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of General Manager Maintain elevated level of positive and professional approach with employees, coworkers, and customers. Learn all equipment functions, needs and operational process prior to hands on work. Communicate regularly with supervisors to verify procedures, timing, and details to maximize production times on all equipment. Manage assigned deliveries for plant needs and staging. Ability to address / troubleshoot basic mechanical to include utilities and equipment of plant production pieces. Perform cleaning, training, organizing and inventory as assigned for department efficiency. Review production and communicate with team on needs and concerns. Review and monitor equipment as assigned for the highest level of operation. Ability to learn online and computer systems as assigned. Work with Supervisors to ensure safety for all areas. Other duties as assigned consistent with the functions of this position as needed. Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! HC8 Requirements: Qualifications: Maintain, service, and repair all models of commercial laundry equipment including but not limited to washers, driers, ironers, boilers, extractors, presses, stackers, and other machinery used. Troubleshoot electrical, mechanical, and pluming, issues and rebuild pumps, valves, regulators as needed while utilizing an exceptional understanding of steam/thermal systems. Read and interpret technical operation and repair manuals. Establish an organized laundry inventory system for purchasing of all parts & materials. Provide technical training to the laundry team. Maintain a constant awareness of safety problems and report unsafe conditions and exposures to Director of Operations. Must understand and adhere to all safety procedures. Follow directions and interact with others in a positive manner. Basic knowledge of mechanical systems, boilers, and utility sources. Excellent verbal and written communication and ability to multitask. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds occasionally. High school diploma or equivalent experience/training required; some college ideal but not required. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 16-19 Hourly Wage PI11ba3decf6db-8749
12/03/2025
Full time
Description: WORK, PLAY, & ENJOY LIFE WITH HERITAGE At Bluewater Linen, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. Bluewater is located in the Sawmill District with state of the art manufacturing exclusively high-quality cleaning of hospitality linen (hotels & resorts only). Bluewater Linen opened in Spring of 2017 to help New Mexico hospitality operators create the most sustainable and cost-effective luxury bed linen product. Bluewater Linen is 4 years young and business is thriving, as people return to travel. We have the latest in automation and technology in the United States, and are looking for a customer-oriented Floor Supervisor. Full Time Hourly Position ranging from $16.00-$19.00 DOE + benefits. Located in Albuquerque, NM. Working out of our BlueWater Linen Laundry Plant. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of General Manager Maintain elevated level of positive and professional approach with employees, coworkers, and customers. Learn all equipment functions, needs and operational process prior to hands on work. Communicate regularly with supervisors to verify procedures, timing, and details to maximize production times on all equipment. Manage assigned deliveries for plant needs and staging. Ability to address / troubleshoot basic mechanical to include utilities and equipment of plant production pieces. Perform cleaning, training, organizing and inventory as assigned for department efficiency. Review production and communicate with team on needs and concerns. Review and monitor equipment as assigned for the highest level of operation. Ability to learn online and computer systems as assigned. Work with Supervisors to ensure safety for all areas. Other duties as assigned consistent with the functions of this position as needed. Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! HC8 Requirements: Qualifications: Maintain, service, and repair all models of commercial laundry equipment including but not limited to washers, driers, ironers, boilers, extractors, presses, stackers, and other machinery used. Troubleshoot electrical, mechanical, and pluming, issues and rebuild pumps, valves, regulators as needed while utilizing an exceptional understanding of steam/thermal systems. Read and interpret technical operation and repair manuals. Establish an organized laundry inventory system for purchasing of all parts & materials. Provide technical training to the laundry team. Maintain a constant awareness of safety problems and report unsafe conditions and exposures to Director of Operations. Must understand and adhere to all safety procedures. Follow directions and interact with others in a positive manner. Basic knowledge of mechanical systems, boilers, and utility sources. Excellent verbal and written communication and ability to multitask. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds occasionally. High school diploma or equivalent experience/training required; some college ideal but not required. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 16-19 Hourly Wage PI11ba3decf6db-8749
Description: WORK, PLAY, & ENJOY LIFE WITH HERITAGE At Bluewater Linen, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. Bluewater is located in the Sawmill District with state of the art manufacturing exclusively high-quality cleaning of hospitality linen (hotels & resorts only). Bluewater Linen opened in Spring of 2017 to help New Mexico hospitality operators create the most sustainable and cost-effective luxury bed linen product. Bluewater Linen is 4 years young and business is thriving, as people return to travel. We have the latest in automation and technology in the United States, and are looking for a customer-oriented Floor Supervisor. Full Time Hourly Position ranging from $19.00-$21.50 DOE plus benefits. Located in Albuquerque, NM. Working out of our Bluewater Linen Laundry Plant. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of the Facilities Manager and Director of Operations. Inspect equipment daily, weekly, monthly, or quarterly based on protocols Maintain cleanliness of equipment Lubricate equipment as necessary Notify Chief Engineer if equipment is not working to specifications Clean and organize engineering shop including spare parts shelves Maintaining inventory of parts for routine maintenance as well as for corrective efforts by the plant Engineers Perform quality checks on final products on machines to ensure machines are operating correctly Planning and undertaking scheduled maintenance Electrical systems knowledge, ability to read schematics and use of voltmeter. Work safely with high voltage (480v) and well as control voltage. Trouble shooting skills to diagnose machinery problems. Respond to breakdowns Experience with pneumatic systems from generation to process use on machinery. Diagnosing fault and troubleshooting equipment Understanding of hydraulic components, flow, and pressure. Repair machinery in accordance to manufacturer's specifications. OSHA training Implement and develop a personal growth path to learn additional engineering and technical skills for career advancement. Creating maintenance procedures Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Employee meals while working! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! HC8 Requirements: Maintain, service, and repair all models of commercial laundry equipment including but not limited to washers, driers, ironers, boilers, extractors, presses, stackers, and other machinery used. Troubleshoot electrical, mechanical, and pluming, issues and rebuild pumps, valves, regulators as needed while utilizing an exceptional understanding of steam/thermal systems. Read and interpret technical operation and repair manuals. Establish an organized laundry inventory system for purchasing of all parts & materials. Provide technical training to the laundry team. Maintain a constant awareness of safety problems and report unsafe conditions and exposures to Director of Operations. Must understand and adhere to all safety procedures. Follow directions and interact with others in a positive manner. Basic knowledge of mechanical systems, boilers, and utility sources. Excellent verbal and written communication and ability to multitask. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds occasionally. High school diploma or equivalent experience/training required; some college ideal but not required. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 21.5-21.5 Hourly Wage PI9a96f223c6c4-8512
12/03/2025
Full time
Description: WORK, PLAY, & ENJOY LIFE WITH HERITAGE At Bluewater Linen, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. Bluewater is located in the Sawmill District with state of the art manufacturing exclusively high-quality cleaning of hospitality linen (hotels & resorts only). Bluewater Linen opened in Spring of 2017 to help New Mexico hospitality operators create the most sustainable and cost-effective luxury bed linen product. Bluewater Linen is 4 years young and business is thriving, as people return to travel. We have the latest in automation and technology in the United States, and are looking for a customer-oriented Floor Supervisor. Full Time Hourly Position ranging from $19.00-$21.50 DOE plus benefits. Located in Albuquerque, NM. Working out of our Bluewater Linen Laundry Plant. Essential Duties and Functions/Responsibilities/Tasks: Work under direction of the Facilities Manager and Director of Operations. Inspect equipment daily, weekly, monthly, or quarterly based on protocols Maintain cleanliness of equipment Lubricate equipment as necessary Notify Chief Engineer if equipment is not working to specifications Clean and organize engineering shop including spare parts shelves Maintaining inventory of parts for routine maintenance as well as for corrective efforts by the plant Engineers Perform quality checks on final products on machines to ensure machines are operating correctly Planning and undertaking scheduled maintenance Electrical systems knowledge, ability to read schematics and use of voltmeter. Work safely with high voltage (480v) and well as control voltage. Trouble shooting skills to diagnose machinery problems. Respond to breakdowns Experience with pneumatic systems from generation to process use on machinery. Diagnosing fault and troubleshooting equipment Understanding of hydraulic components, flow, and pressure. Repair machinery in accordance to manufacturer's specifications. OSHA training Implement and develop a personal growth path to learn additional engineering and technical skills for career advancement. Creating maintenance procedures Benefits: Part-time employees receive: Dental & Vision! Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance! 401k Matching! Employee meals while working! Free employee parking! Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico! Growth & Development Opportunities amongst entire company! HC8 Requirements: Maintain, service, and repair all models of commercial laundry equipment including but not limited to washers, driers, ironers, boilers, extractors, presses, stackers, and other machinery used. Troubleshoot electrical, mechanical, and pluming, issues and rebuild pumps, valves, regulators as needed while utilizing an exceptional understanding of steam/thermal systems. Read and interpret technical operation and repair manuals. Establish an organized laundry inventory system for purchasing of all parts & materials. Provide technical training to the laundry team. Maintain a constant awareness of safety problems and report unsafe conditions and exposures to Director of Operations. Must understand and adhere to all safety procedures. Follow directions and interact with others in a positive manner. Basic knowledge of mechanical systems, boilers, and utility sources. Excellent verbal and written communication and ability to multitask. Ability to work on your feet for eight hours or more. Must be able to lift/push/reach for/carry 50+ pounds occasionally. High school diploma or equivalent experience/training required; some college ideal but not required. NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans. Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer. Compensation details: 21.5-21.5 Hourly Wage PI9a96f223c6c4-8512
Reputable company with excellent benefits is seeking an Art Director to lead and mentor the design team in creating overall branding and style. The Art Director is responsible for interpreting creative briefs and turning them into creative concepts. Works within a creative team to listen to, question, and internalize customer needs to generate and execute design concepts that inspire, inform, and captivate end users. Guides and directs less experienced designers to increase skill set, productivity, and creativity. Prepares final art for appropriate output channels. Reviews proofs and assists in keeping the file maintenance updated. Contributes to company-wide style guidelines and review of departmental processes. Contributes ideas to foster creative business solutions through design.
-2+ years as an Art Director with experience conceptualizing concepts and executing design projects from start to finish. Experience leading and mentoring a design team is required. -7+ graphic design experience utilizing Adobe Creative Cloud, multimedia programs, etc. -Integrated design experience (print and digital). -Highly creative with the ability to translate marketing and sales strategies and highly complex technical information into creative and original visions, concepts, and ideas. -Must have a design portfolio to showcase work. For immediate consideration, please send your resume and portfolio to [ Email address blocked ] - Click here to apply to Art Director.
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
Download our mobile app to take your job search on the go!
Contact your local Robert Half Technology office at
888.490.4429
or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
06/11/2020
Full time
Reputable company with excellent benefits is seeking an Art Director to lead and mentor the design team in creating overall branding and style. The Art Director is responsible for interpreting creative briefs and turning them into creative concepts. Works within a creative team to listen to, question, and internalize customer needs to generate and execute design concepts that inspire, inform, and captivate end users. Guides and directs less experienced designers to increase skill set, productivity, and creativity. Prepares final art for appropriate output channels. Reviews proofs and assists in keeping the file maintenance updated. Contributes to company-wide style guidelines and review of departmental processes. Contributes ideas to foster creative business solutions through design.
-2+ years as an Art Director with experience conceptualizing concepts and executing design projects from start to finish. Experience leading and mentoring a design team is required. -7+ graphic design experience utilizing Adobe Creative Cloud, multimedia programs, etc. -Integrated design experience (print and digital). -Highly creative with the ability to translate marketing and sales strategies and highly complex technical information into creative and original visions, concepts, and ideas. -Must have a design portfolio to showcase work. For immediate consideration, please send your resume and portfolio to [ Email address blocked ] - Click here to apply to Art Director.
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
Download our mobile app to take your job search on the go!
Contact your local Robert Half Technology office at
888.490.4429
or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
