3 jobs found

Job Title: IT Support Specialist Location: Builders - Aurora, CO Department: Information Technology Reports To: Director of Information Technology Salary: Hourly / $27-$31 hr. Status: Full-Time About the Role Join the Builders IT team and help drive digital transformation and operational excellence across a diverse family of companies. As an IT Support Specialist, you'll support users and systems leveraging industry-leading platforms such as Epicor, Litmos, our advanced Warehouse Management System, and Samsara fleet tracking, Limble fleet maintenance, and other industry-leading technologies. You'll play a key role in enabling business success in retail, logistics, design, and manufacturing. Builders is committed to respect, teamwork, and continuous improvement. You'll work in a collaborative, growth-focused environment where your ideas and expertise make a real impact. If you are passionate about technology, eager to learn, and ready to support a vibrant network of companies, Builders is the place to build your career. Key Responsibilities Provide technical support for users, resolving hardware, software, and network issues. Collaborate with IT team members to solve problems and identify process improvements. Assist with installation, configuration, and updates of software and hardware. Maintain accurate documentation and inventory of equipment. Deliver basic user training and support. Travel to other divisions as needed. What We Value Strong communication, customer service, and interpersonal skills. Ability to manage multiple priorities and work independently. Creative problem-solving and adaptability. Calm, professional demeanor under pressure. Commitment to continuous learning and professional development. Initiative and a growth mindset. Teamwork and collaboration across departments. Qualifications Degree in Computer Science or related field, or 2+ years in IT support or related field preferred. Prior help desk or customer service experience beneficial. Experience with Active Directory, Microsoft 365 Admin, Azure/Entra, MS Sharepoint, Teams and basic networking fundamentals required. Familiarity with network testing tools and protocols. Structured cabling skills preferred. Must be able to lift up to 50 lbs. and use basic hand tools. Relevant certifications (e.g., CompTIA, Microsoft) are a plus. Benefits Vacation Leave Sick Leave 8 Paid Holidays Employee Discount 401k Retirement Plan (with company match) Insurance Medical Dental Vision Disability Life Medical and Dependent Flex Accounts HSA Account Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials. Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers Expectations. Compensation details: 27-31 Hourly Wage PI5e8b982410c5-6508

About Creative Works We create powerful emotions and memories through immersive attractions. We are a full-service theme creator, prop builder, and attractions provider to theme parks, museums, family entertainment centers, restaurants, tourist attractions, and other venues. For over 28 years, we have brought ideas to life with a talented team of designers, sculptors, craftsmen, and artisans, and we are proud to have delivered the WOW Effect to a wide variety of destinations across the globe. We've been named one of The Best Places To Work In Indiana twice in a row. Inside our walls, you'll find lots of creative people who are passionate about what they do and make. Every day is different with new challenges. We pride ourselves on creating an amazing culture where our employees can grow professionally and personally. Every company says this, but we can actually prove it! Our Team Our team is one of the secrets of our success. We are artists, craftsmen, dreamers, and managers. Everyone brings something unique to the table and our collective passion, excitement, and attention to detail explain why we exceed our clients' expectations time and again. We have high expectations for everyone on our team. It's the only way we can deliver amazing products and services. Our team is passionate, hungry, and always striving for more. The Role Hey tech enthusiasts! Ready for a thrilling ride in the world of advanced Windows and Linux configurations, escape rooms, and virtual reality? We're on the lookout for a full-time superhero to join our tech support team! If you're a pro at delivering top-notch customer service, love diving into creative projects, and can handle support cases with a smile (even on weekends), we want YOU. From low-voltage wiring to PCB and PLC development, your days will be a mix of excitement and problem-solving. Duties & Responsibilities: Delivering exceptional customer serviceHelp Desk - Able to handle internal and external support cases by phone, email, or chat (a rotating on-call schedule that includes evenings/weekends)Advanced Windows and Linux ConfigurationCreative concepts and development including escape rooms, laser tag, special effect lighting, virtual reality, and arcade attractionsConcept to implementation for various projectsStrong aptitude for learning and self-teachingLow voltage wiringPCB and PLC developmentProblem-solving common PC hardware and software errorsNetwork design and implementationInternal IT and data managementStrong written and oral communicationKeys to success: Must be able to work well with others and communicate status and concerns in a positive mannerMust be able to follow the directions of the manager and complete individual tasks independently in order to accomplish tasks with high confidence and quality.OrganizationAble to see tasks from start to finishWork well under pressureHandle multiple tasks simultaneouslyExcellent written and oral communication skillsExcellent computer skills for using our various online cloud-based tools and software programsAble to find solutions to uncommon issues and make decisionsDemonstrate logical reasoning and thoughtful insights when it comes to problem-solvingResourcefulness Attention to detail Qualification Requirements: Experience in a technical or related field (IT, audio/video, telecommunications, etc)Proficient in small electronic repairs, low voltage wiring, and troubleshootingWorking knowledge of Windows and Linux advanced settings and configurationsSafe use of power and hand toolsValid driver's licensePay and Benefits: Full-Time, SalarlyHours: Monday - Friday from 9am - 6pm with rotating on-call every 3rd Saturday ( schedule could change based on scheduling needs throughout the year)Medical, dental, vision, life, ancillary, & pet insurance coverage opportunities availableFinancial wellness program available Employee Assistance Program (EAP)401K opportunities available (Standard Safe Harbor Match)Employee Discount ProgramGenerous PTO PlanParental time for the birth or adoption of a childSeveral paid holidays (for full-time employees)Paid Volunteer Time Off to serve at a 501(c)3 charitable organization on behalf of the companyOnsite fitness facilitySalary: $42,500 per year This is an onsite position located at our facility on the southwest side of Indianapolis, IN near I-465 & Sam Jones Expressway. Equal Opportunity Employer Creative Works is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. Does this sound like a good fit for you? If so, please provide a cover letter to us to help us better understand who you are and why you would like to join our team as well as a resume. Thank you! Visit us online! PI1db8b826d5c6-8562

Description: The Workholding Technical Specialist at Mate Precision Technologies supports customers in identifying and implementing Mate's workholding solutions to successfully produce their products. This role combines technical expertise, CAD design, customer collaboration, and sales support to deliver exceptional service and innovative workholding recommendations. Essential Duties/Responsibilities: Advise on technical applications for workholding, including but not limited to: Developing a clear understanding of the machine tool environment (HMC, VMC, 5-axis/5-sided, usable workspace, and table layout). Evaluating application needs, including material type, removal rate, clamping method, and part size. Collaborate with our customers to understand their fabricating applications and requirements. Create engineering concept CAD drawings, sketches, and solid models to demonstrate proposed solutions. Prepare formal quotations and establish sell price and lead time using Mate's business systems. Partner with the sales team to provide pre- and post-sale technical support. Deliver high-quality technical service consistent with Mate's reputation for customer service and in-field support. Use product and process knowledge to recommend solutions that optimize customer outcomes. Collaborate effectively with team members, being open-minded, responsive, and supportive. Demonstrate integrity through dependability, sound judgment, honesty, and personal accountability. Foster a respectful work environment by actively listening and encouraging open communication. Perform other duties as assigned. Requirements: Qualifications: High school diploma or equivalent required. Minimum of 4 years of multi-axis VMC/HMC machining, including hands-on experience with machine setup and programming. In-depth knowledge of workholding principles, including clamping mechanics and the impact of material types and thicknesses on machining. Knowledgeable in cutting tool design, application, and functionality. Strong practical experience with various tooling designs and applications. Proficiency in 3D CAD software such as SolidWorks, AutoCAD, or similar platforms is preferred. Strong spatial aptitude with the ability to visualize components in both two and three dimensions. Solid math skills, particularly related to force, tolerances, and inch/metric conversions. Collaborative mindset with the ability to work effectively as part of a team. Basic understanding of geometric dimensioning and tolerancing (GD&T). Ability to read and interpret blueprints. Proficiency in Microsoft Office, including Word, Excel, and Outlook. Skilled in navigating the internet and databases to locate and evaluate technical information quickly and accurately. Effective verbal and written communication skills in English. Fluency in a foreign language is preferred-especially Spanish, Japanese, or French. The ability to work on-site, in-office, five days a week at our headquarters in Anoka, Minnesota, is required. Physical Requirements and Work Environment: This position operates in both an office and a manufacturing environment. While performing the duties of this role, the employee is regularly required to: Sit for extended periods at a desk and work on a computer. Use hands and fingers to handle, feel, and operate standard office and engineering tools or equipment. Communicate effectively in both verbal and written form. Occasionally stand, walk, reach with hands and arms, bend, or stoop. Lift, carry, or move items up to 15 pounds occasionally. Visually inspect documents, designs, and parts, including close vision and the ability to adjust focus. The work environment includes: A typical office setting with standard lighting, ventilation, and temperature control. Occasional visits to manufacturing areas, where noise levels are moderate and PPE may be required. Pay, Work Schedule, & Benefits: Hourly Pay Range: $29.17 - $42.89/hour Rich benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, PTO, Paid Holidays, and More! Retirement 401(k) plan with employer match and profit-sharing plan Award-Winning Wellness Program Tuition Reimbursement Compensation details: 29.17-42.89 Hourly Wage PI8b242120be61-8226