OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
12/07/2025
Full time
OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Job Description: The Medical Technologist/Medical Laboratory Scientist performs a variety of laboratory tests of varying complexity to be utilized in the diagnosis and treatment of disease. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement. The Registered Med Tech/MLS performs testing in various departments of the clinical lab such as: Hematology, Chemistry, Microbiology and Transfusion and more. These scientists act as technical experts to clinical staff, co-workers, and other departments. They are critical to patient diagnosis and care, ensuring accurate results through quality control, proficiency testing, calibrations, record review, instrument maintenance, and results/analyzer troubleshooting. Job Specifics: Benefits Eligible: Yes Shift Details: Mostly days with occasional nights and rotating weekends Department/Unit: Microbiology Additional Details: Will also consider registered MLT candidates Essential Functions: Performing Laboratory Tests: Conducting a variety of tests on blood, tissue, and other body fluids to help diagnose medical conditions. Analyzing Test Results: Interpreting and analyzing test results to provide accurate and reliable data for patient diagnosis and treatment. Operating and maintaining Laboratory equipment: Using and maintaining sophisticated laboratory equipment and instruments, ensuring they are properly calibrated and functioning correctly. Quality control and Assurance: Implementing and monitoring quality control procedures to ensure the accuracy and reliability of test results. Preparing samples: collecting, preparing, and handling biological samples following proper protocols to avoid contamination and degradation. Recording and Reporting Data: Accurately recording test results and preparing detailed reports for healthcare providers. Maintaining Laboratory Safety: Adhering to safety protocols and guidelines to maintain a safe and sterile laboratory environment. Troubleshooting equipment issues: Identifying and resolving technical problems with laboratory equipment. Collaborating with Healthcare Professionals: Working closely with doctors, nurses, and other healthcare professionals to discuss test results and assist in patient care decisions. Skills: Critical Thinking Communication Teamwork Active Listening Quality Control Analysis Operations Monitoring Science Time Management Qualifications Registered Medical Lab Scientist - $32.02-$49.44 Bachelor's degree in clinical laboratory/medical technology science or chemical, physical, biological, or equivalent. Education must be obtained through an accredited institution. Applicants with chemical, physical, biological science or equivalent bachelor's degree will be subject to education verification which may include transcript/credit evaluation by Laboratory Services Quality Assurance leadership, Required. OR - Completion of course work and internship requirements in a qualified MLS program and eligibility to sit for the BOC. Certification must be completed and documented within 6 months of hire to remain in the registered MLS role, Required. Medical Technologist / Medical Lab Scientist ASCP certification or equivalent certification as approved by Manager and Human Resources. Certification must be maintained to remain in job, Required. Flexibility to work a variety of shifts that may include weekends, holidays, nights and on-call, Required. Montana applicants must have state licensure or temporary state licensure, Required. Foreign applicants must submit a foreign transcript evaluation by an acceptable agency approved by Laboratory Quality Assurance, Required. Basic Life Support certification (BLS) for healthcare providers at sites that require certification, Required. Registered Medical Lab Technician - $26.48-$40.87 Associates degree or at least 60 semester hours of an accredited MLT program along with national certification, MLT (ASCP or approved accrediting agency), or equivalent (military) certification as determined by Manager. Degree must be obtained through an accredited institution. Education is verified, Required. OR - Completion of course work and internship requirements in a qualified MLT program and eligibility to sit for the BOC. Certification must be completed and documented within 6 months of hire to remain in the registered MLS role, Required. Flexibility to work a variety of shifts that may include weekends, holidays and nights, Required. Montana Sites must have Montana State License: Can apply for temporary state license if waiting to sit for BOC., Required. Experience with laboratory information systems, Preferred. Experience in relevant areas of the clinical laboratory, Preferred. Demonstrated ability to use laboratory systems, databases, and spreadsheets. Preferred. Demonstrated effective communication skills using email, telephone, and in person, Preferred. Physical Requirements: Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Saint Joseph Hospital Work City: Denver Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.02 - $49.44 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
12/07/2025
Full time
Job Description: The Medical Technologist/Medical Laboratory Scientist performs a variety of laboratory tests of varying complexity to be utilized in the diagnosis and treatment of disease. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement. The Registered Med Tech/MLS performs testing in various departments of the clinical lab such as: Hematology, Chemistry, Microbiology and Transfusion and more. These scientists act as technical experts to clinical staff, co-workers, and other departments. They are critical to patient diagnosis and care, ensuring accurate results through quality control, proficiency testing, calibrations, record review, instrument maintenance, and results/analyzer troubleshooting. Job Specifics: Benefits Eligible: Yes Shift Details: Mostly days with occasional nights and rotating weekends Department/Unit: Microbiology Additional Details: Will also consider registered MLT candidates Essential Functions: Performing Laboratory Tests: Conducting a variety of tests on blood, tissue, and other body fluids to help diagnose medical conditions. Analyzing Test Results: Interpreting and analyzing test results to provide accurate and reliable data for patient diagnosis and treatment. Operating and maintaining Laboratory equipment: Using and maintaining sophisticated laboratory equipment and instruments, ensuring they are properly calibrated and functioning correctly. Quality control and Assurance: Implementing and monitoring quality control procedures to ensure the accuracy and reliability of test results. Preparing samples: collecting, preparing, and handling biological samples following proper protocols to avoid contamination and degradation. Recording and Reporting Data: Accurately recording test results and preparing detailed reports for healthcare providers. Maintaining Laboratory Safety: Adhering to safety protocols and guidelines to maintain a safe and sterile laboratory environment. Troubleshooting equipment issues: Identifying and resolving technical problems with laboratory equipment. Collaborating with Healthcare Professionals: Working closely with doctors, nurses, and other healthcare professionals to discuss test results and assist in patient care decisions. Skills: Critical Thinking Communication Teamwork Active Listening Quality Control Analysis Operations Monitoring Science Time Management Qualifications Registered Medical Lab Scientist - $32.02-$49.44 Bachelor's degree in clinical laboratory/medical technology science or chemical, physical, biological, or equivalent. Education must be obtained through an accredited institution. Applicants with chemical, physical, biological science or equivalent bachelor's degree will be subject to education verification which may include transcript/credit evaluation by Laboratory Services Quality Assurance leadership, Required. OR - Completion of course work and internship requirements in a qualified MLS program and eligibility to sit for the BOC. Certification must be completed and documented within 6 months of hire to remain in the registered MLS role, Required. Medical Technologist / Medical Lab Scientist ASCP certification or equivalent certification as approved by Manager and Human Resources. Certification must be maintained to remain in job, Required. Flexibility to work a variety of shifts that may include weekends, holidays, nights and on-call, Required. Montana applicants must have state licensure or temporary state licensure, Required. Foreign applicants must submit a foreign transcript evaluation by an acceptable agency approved by Laboratory Quality Assurance, Required. Basic Life Support certification (BLS) for healthcare providers at sites that require certification, Required. Registered Medical Lab Technician - $26.48-$40.87 Associates degree or at least 60 semester hours of an accredited MLT program along with national certification, MLT (ASCP or approved accrediting agency), or equivalent (military) certification as determined by Manager. Degree must be obtained through an accredited institution. Education is verified, Required. OR - Completion of course work and internship requirements in a qualified MLT program and eligibility to sit for the BOC. Certification must be completed and documented within 6 months of hire to remain in the registered MLS role, Required. Flexibility to work a variety of shifts that may include weekends, holidays and nights, Required. Montana Sites must have Montana State License: Can apply for temporary state license if waiting to sit for BOC., Required. Experience with laboratory information systems, Preferred. Experience in relevant areas of the clinical laboratory, Preferred. Demonstrated ability to use laboratory systems, databases, and spreadsheets. Preferred. Demonstrated effective communication skills using email, telephone, and in person, Preferred. Physical Requirements: Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Saint Joseph Hospital Work City: Denver Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.02 - $49.44 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
Position Title: Compliance, Fraud, Waste and Abuse Supervisor Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America Requisition Number: Req Job Description Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Compliance and Quality Assurance Supervisor is responsible for all activities and personnel associated with performing tasks and work processes assigned to the group. Actively participate as a member of the department management team and the larger organization in support of business objectives. Essential Job Functions Fraud Oversight Oversee the review and documentation of potential fraud, waste, and abuse concerns (FWA). Ensure cases are tracked, reviewed, and closed within required timeframes. Assist with gathering information for reports or follow-up requests from internal teams or external agencies. Identify patterns and bring forward trends or issues for review. Handle the research of PA and MA Grievances Inboxes, providing information to Compliance Manager. Coordinate the MA Grievance Semi Annual spreadsheets for submission to MassHealth (Jan and July). Develop, measure, and report meaningful key metrics. Identify, design, and implement process improvements. Records Request Management Supervise processing of records, medical records, subpoenas, authorizations, and general information requests. Make sure requests are handled accurately, securely, and within required turnaround times. Serve as the escalation point for complex or urgent requests. Maintain tracking logs and ensure proper documentation. Supervisory Responsibilities Provide daily supervision, coaching, and guidance to assigned staff. Assign and monitor workload to ensure service standards are met. Support training, onboarding, and ongoing development or team members. Conduct performance reviews and support corrective action when needed. Coordinate with other functions in payroll & billing to streamline workflows/handoffs. Lead department meetings. Supporting other department functions as necessary. Perform other duties as assigned. Compliance & Reporting Maintain organized documentation to support audits and internal reviews. Prepare regular reports on fraud cases, record requests, and FI activity. Assist with internal compliance projects and workflow improvements. Participate in internal reviews, privacy matters, and follow-up actions as needed. Other Support overall mission and objectives of Tempus Unlimited Must report all suspected incidents of consumer sexual abuse, physical abuse and neglect to the Disabled Person Protection Commission (D.P.P.C.). Requirements Ability to supervise and direct staff Excellent organizational skills Attention to accuracy and detail Strong interpersonal skills - telephone skills Excellent oral and written communication Good computer and analytical skills Innovative thinking Travel Travel to company sites and agencies as required. Other Skills/Abilities Familiarity with Fraud functions & PCA program procedures and regulations Ability to maintain confidentiality Required Education and Experience High School Diploma Experience working with confidential information. Strong attention to detail and accuracy. Ability to communicate clearly and professionally. Basic proficiency with Microsoft Office (Word, Excel, Outlook). Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times. Other Duties Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience. Sign on bonus Referral bonus Work/Life Balance - flexible work schedules Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunities Work Authorization/Security Clearance All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts. EEO Statement Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job Family: Supervisor Job Function: Supervisory Pay Type: Hourly Hiring Rate: 28 USD Travel Required: Yes Compensation details: 28-28 Hourly Wage PIbf04f92d0c11-5581
12/06/2025
Full time
Position Title: Compliance, Fraud, Waste and Abuse Supervisor Location: Tempus Corporate Headquarters, 600 Technology Center Drive, Stoughton, Massachusetts, United States of America Requisition Number: Req Job Description Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities. The Compliance and Quality Assurance Supervisor is responsible for all activities and personnel associated with performing tasks and work processes assigned to the group. Actively participate as a member of the department management team and the larger organization in support of business objectives. Essential Job Functions Fraud Oversight Oversee the review and documentation of potential fraud, waste, and abuse concerns (FWA). Ensure cases are tracked, reviewed, and closed within required timeframes. Assist with gathering information for reports or follow-up requests from internal teams or external agencies. Identify patterns and bring forward trends or issues for review. Handle the research of PA and MA Grievances Inboxes, providing information to Compliance Manager. Coordinate the MA Grievance Semi Annual spreadsheets for submission to MassHealth (Jan and July). Develop, measure, and report meaningful key metrics. Identify, design, and implement process improvements. Records Request Management Supervise processing of records, medical records, subpoenas, authorizations, and general information requests. Make sure requests are handled accurately, securely, and within required turnaround times. Serve as the escalation point for complex or urgent requests. Maintain tracking logs and ensure proper documentation. Supervisory Responsibilities Provide daily supervision, coaching, and guidance to assigned staff. Assign and monitor workload to ensure service standards are met. Support training, onboarding, and ongoing development or team members. Conduct performance reviews and support corrective action when needed. Coordinate with other functions in payroll & billing to streamline workflows/handoffs. Lead department meetings. Supporting other department functions as necessary. Perform other duties as assigned. Compliance & Reporting Maintain organized documentation to support audits and internal reviews. Prepare regular reports on fraud cases, record requests, and FI activity. Assist with internal compliance projects and workflow improvements. Participate in internal reviews, privacy matters, and follow-up actions as needed. Other Support overall mission and objectives of Tempus Unlimited Must report all suspected incidents of consumer sexual abuse, physical abuse and neglect to the Disabled Person Protection Commission (D.P.P.C.). Requirements Ability to supervise and direct staff Excellent organizational skills Attention to accuracy and detail Strong interpersonal skills - telephone skills Excellent oral and written communication Good computer and analytical skills Innovative thinking Travel Travel to company sites and agencies as required. Other Skills/Abilities Familiarity with Fraud functions & PCA program procedures and regulations Ability to maintain confidentiality Required Education and Experience High School Diploma Experience working with confidential information. Strong attention to detail and accuracy. Ability to communicate clearly and professionally. Basic proficiency with Microsoft Office (Word, Excel, Outlook). Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and scanners. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times. Other Duties Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience. Sign on bonus Referral bonus Work/Life Balance - flexible work schedules Paid time off - 25 days per year for full time staff 14 paid Holidays Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA Basic Life, Short Term and Long Term Disability On-site gym (Stoughton Location) and wellness initiatives Annual Reviews with merit based increases Employee Recognition Program Financial Wellness - 403(b) Retirement Plan with matching Continuing Education, Training and Advancement opportunities Work Authorization/Security Clearance All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts. EEO Statement Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job Family: Supervisor Job Function: Supervisory Pay Type: Hourly Hiring Rate: 28 USD Travel Required: Yes Compensation details: 28-28 Hourly Wage PIbf04f92d0c11-5581
OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
12/06/2025
Full time
OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/05/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/05/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/05/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/05/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
Biolife Plasma Services Careers
Social Circle, Georgia
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
12/05/2025
Full time
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description About BioLife Plasma Takeda offers a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that inspires and empowers you to grow through life-changing work. We are certified as a Global Top Employer, offering stimulating careers, encouraging innovation, and striving for excellence in everything we do. We foster an inclusive and collaborative workplace in which our teams are united by an unwavering commitment to bring Better Health and a brighter future to people around the world. Every day, our BioLife Testing Laboratories' mission is to ensure the highest quality testing standards for the plasma we collect. The plasma our centers collect will become life-changing medicines for patients in need. Here, a commitment to lab testing quality, customer service to our plasma centers, and most importantly, our commitment to our patients is expected. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. OBJECTIVES/PURPOSE Responsible for the operation of their laboratory area in accordance with established Standard Operating Procedures (SOPs), applicable sections of the Code of Federal Regulations (CFRs), with emphasis on Good Manufacturing Practices (GMPs), the Clinical Laboratory Improvement Act of 1988 (CLIA), and applicable Takeda and BioLife policies, procedures, and quality initiatives. ACCOUNTABILITIES Provides day-to-day supervision of all laboratory operations and moderate or high complexity testing performance in their laboratory area. (50%) Functions as a supervisor for testing personnel performing high and moderate complexity testing. Organize and prioritize workloads and assignments in conjunction with donor center requirements. Responsible for maintaining reagent and consumable inventory. Performs annual employee performance reviews and employee counseling. Performs and reviews pre-analytical staff training and competency assessments. Ensures proper training is received under the oversight of the Operations Manager and the CLIA Laboratory Director. Provides technical assistance to staff, operations, and donor centers in laboratory-related issues Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the laboratory director or technical supervisor Performs NCMR, ENC, and CAPA functions. (10%) Evaluates laboratory systems, processes, procedures, and equipment as they relate to operating efficiency, effectiveness, and regulatory compliance. Participates in the evaluation of new tests and methodologies.(5%) Works in conjunction with Laboratory Quality Assurance Management in the implementation, monitoring, and maintenance of the laboratory quality systems. (10%) Ensures periodic review of SOPs is performed and changes are implemented in a timely manner. Ensures that all procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. (10%) Participates in operational excellence initiatives and projects to drive a culture of continuous improvement to achieve site operational excellence goals (including but not limited to 5S, Value Stream Mapping, Kaizen, Layered Standardized Gemba Walks). (5%) Monitors test analyses to ensure that acceptable levels of analytic performance are maintained. Review testing, quality control, and other testing reports for accuracy, completeness, and compliance with requirements to ensure that quality standards, efficiency, and schedules are met (10%) Other duties as assigned. The following are duties that may be designated by the CLIA Director to the General Supervisor: Remedial actions are taken when test systems deviate from the laboratory's established performance specifications; Patient test results are not reported until all corrective actions have been taken and the test system functions properly; Orientation is provided to all testing personnel; and Annual personnel performance evaluations and documentation of testing personnel performance competency. The following are duties that may be designated by the CLIA Director to the Technical Supervisor or the Technical Consultant: Evaluate/select test methodology that is appropriate and capable of providing the quality of results; and ensure verification of the test procedures and establishment of the laboratory's test performance characteristics, including the precision and accuracy of each test and test system. Resolve technical problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. Ensures that test results are not reported until all corrective actions have been taken and the test system is functioning properly. Identifies training needs and ensures that each individual performing tests has been appropriately trained and receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed. Also ensures competency evaluation of all testing personnel and assures that staff maintain their competency to perform their job functions. Ensures an approved and current procedure manual is available to all personnel. All procedures related to laboratory equipment are current, have maintenance and quality control steps, and reflect applicable manufacturer operating requirements and guidelines. SOP manuals contain the current versions of manufacturer inserts. Review of SOPs is performed and changes are implemented in a timely manner. Establish a quality control program appropriate for testing performed and establish parameters for acceptable levels of analytic performance, ensuring that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and result reporting. Ensures the enrollment and participation in an HHS-approved proficiency testing (PT) program commensurate with the services offered. Ensures PT samples are tested in accordance with the CLIA requirements, PT results are returned within the time frames established by the PT program, PT reports are reviewed by the appropriate staff, and corrective action plans are followed when PT results are found to be unacceptable or unsatisfactory. DIMENSIONS AND ASPECTS Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above-average performance and attendance. Excellent interpersonal skills and communication skills, including written, verbal, and oral presentations. Result-oriented with the ability to adapt to changing priorities. Attention to detail and organizational skills with analytical and problem-solving skills. Proficiency in the use of personal computers and software programs, including Microsoft Word, Excel, and PowerPoint. DocuSign Envelope ID: C4114D65-81EF-490D-B98D-0D0E13DBE0A6 Leadership Integrity Fairness Honesty Perseverance Putting the patient at the center Building trust with society Reinforcing our reputation Developing the business Decision Making and Autonomy Must be able to determine the impact on product quality when testing deviations occur, contain the situation, and implement preventive actions. Interaction (The span and nature of one's engagement with others when performing one's job, internal and external relationships) Interacts with employees of various educational backgrounds and levels within the company. Must be able to communicate effectively with all these various business partners. Complexity Ability to stand up for 6-8 hours Ability to lift, carry, and pull up to twenty-five (25) pounds Ability to walk, stand, and observe others performing work assignments. Performing and demonstrating work assignments, which may involve lifting, bending, stooping, sitting, and leaning The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Occupational exposure to blood-borne pathogens. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS: Essential: Have earned a doctoral, master's, or bachelor's degree in a chemical, biological, clinical, or medical laboratory science, or medical technology, or nursing from an accredited institution; Or have earned an associate degree in a chemical . click apply for full job details
Job Title: ( Project Manager - Automotive (Structure and Assembly About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description: Position Purpose/Scope: Successfully implements improvements/changes to enhance operational efficiencies within MN/QMT organization. Ensures volume and quality targets are maintained and achieved for the ItO and OtD phases of the vehicle projects. Responsibilities: Participates in vehicle project and volume assurance projects. Collaborates within cross-functional meetings to ensure that project expectations are aligned and visible for discussion. Provides transparency for multi-project landscape affecting operations to the project and management teams. Reviews cross-functional projects that could impact the MN organization and ensures all dependencies, risks, and gaps are identified and accounted. Examines critical concepts for management approval. Provides project support to ensure goals are being consistently met through strategic problem-solving. Leads and supports departmental continuous improvement initiatives within MN. Performs other duties as assigned by Client MC Operations Supervisor. Education and Experience: BA/BS Degree, preferably in engineering, or the equivalent of 4 years of professional experience in a manufacturing environment (automotive preferred). 2+ years of related professional business or project management experience. 2+ years of experience in assembly processes, and automotive applications/systems. 2+ years of experience in long and short term planning, structure projects, CIP, and process analysis environment. Location: (Onsite Position and Greer SC) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need." It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain's Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan
12/05/2025
Full time
Job Title: ( Project Manager - Automotive (Structure and Assembly About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description: Position Purpose/Scope: Successfully implements improvements/changes to enhance operational efficiencies within MN/QMT organization. Ensures volume and quality targets are maintained and achieved for the ItO and OtD phases of the vehicle projects. Responsibilities: Participates in vehicle project and volume assurance projects. Collaborates within cross-functional meetings to ensure that project expectations are aligned and visible for discussion. Provides transparency for multi-project landscape affecting operations to the project and management teams. Reviews cross-functional projects that could impact the MN organization and ensures all dependencies, risks, and gaps are identified and accounted. Examines critical concepts for management approval. Provides project support to ensure goals are being consistently met through strategic problem-solving. Leads and supports departmental continuous improvement initiatives within MN. Performs other duties as assigned by Client MC Operations Supervisor. Education and Experience: BA/BS Degree, preferably in engineering, or the equivalent of 4 years of professional experience in a manufacturing environment (automotive preferred). 2+ years of related professional business or project management experience. 2+ years of experience in assembly processes, and automotive applications/systems. 2+ years of experience in long and short term planning, structure projects, CIP, and process analysis environment. Location: (Onsite Position and Greer SC) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need." It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS An INC 5000 company for 10 years Corp! Michigan Economic Bright Spots Crain's Detroit Business Top Staffing Service Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR Wizards & Partnerships Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest 101 Best & Brightest Companies to Work for in Michigan
Peckham Industries Location: Shaftsbury, VT Pay Range: $120,000.00 - $165,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC , a subsidiary of Peckham Industries, Inc., we are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC , specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video . Position Description Job Summary: The Chief Engineer is responsible for overseeing all structural engineering efforts for the company, specializing in the design and manufacturing of precast concrete products, primarily for parking structures in the commercial construction sector. This leadership role will manage both in-house design engineers and third-party subcontracted engineering firms to ensure the successful completion of all engineering design activities, including the creation of new structural designs, repair details, and ongoing technical support for sales and production teams. The Chief Engineer will ensure compliance with industry standards and regulatory requirements, delivering high-quality, cost-effective, and innovative engineering solutions that align with company goals. Essential Functions: Respect and engage. Lead, mentor, and manage the internal engineering team, overseeing performance, skills development, and career growth. Coordinate subcontracted third-party engineering firms to ensure design accuracy and timely delivery. Collaborate with senior leadership to align engineering strategy with business objectives. Mastery. Direct, approve, and provide technical oversight for the design of new precast concrete structures (focusing on parking garages), as well as review and refine repair and retrofitting solutions to ensure structural integrity and longevity, including final approval of structural calculations, drawings, and specifications. Determined. Oversee engineering deliverables to meet project timelines, budget, and performance specifications while collaborating with project managers, sales teams, clients, contractors, and stakeholders to support client needs, address design concepts, proposals, and resolve project-specific engineering challenges. Communicate. Collaborate with the sales team to provide engineering insights during project proposals and pre-sales activities, supporting technical sales presentations and ensuring designs align with customer specifications and expectations. Committed to serve. Offer technical support and design problem-solving to the manufacturing team, working with plant operations to optimize production methods and ensure designs are manufacturable, cost-efficient, and safe. Results matter. Ensure structural designs comply with all relevant codes and industry standards, develop quality assurance processes for consistent outputs, and integrate advancements in engineering, materials, and best practices into company standards. Humility. Collaborate with the Performance Manager, Plant Manager, and Production teams to streamline operations and ensure design alignment with production capabilities, while participating in strategic discussions with leadership to support company growth and success. Position Requirements Requirements, Education and Experience: 1. Bachelor's Degree in Civil or Structural Engineering (Master's preferred). 2. Professional Engineer (PE) license required; Must be able to obtain PE license in all New England states, New York, and New Jersey within 1 year of hire. 3. At least 10 years of structural engineering experience, including experience in a leadership role within the precast concrete industry or commercial construction sector. 4. Expertise in designing precast concrete structures, particularly parking structures. 5. Proven experience in managing teams and coordinating with third-party engineering subcontractors. 6. In-depth knowledge of precast concrete design principles and construction practices. 7. Understanding of cost implications of engineering design decisions and demonstrate ability to systemically reduce operational costs through efficient design 8. Proficiency in drafting, modeling, and engineering software such as AutoCAD, Revit, SolidWorks, SAP2000, ETabs, Eriksson software, and Salmons Technologies. 9. Strong project management skills with the capacity to oversee multiple projects at once. 10. Excellent communication and interpersonal skills for cross-departmental and client collaboration. 11. Strong problem-solving abilities with a focus on innovative, cost-effective design solutions. 12. Legally authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 10% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI8cd77dc7bcc5-9311
12/04/2025
Full time
Peckham Industries Location: Shaftsbury, VT Pay Range: $120,000.00 - $165,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC , a subsidiary of Peckham Industries, Inc., we are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC , specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video . Position Description Job Summary: The Chief Engineer is responsible for overseeing all structural engineering efforts for the company, specializing in the design and manufacturing of precast concrete products, primarily for parking structures in the commercial construction sector. This leadership role will manage both in-house design engineers and third-party subcontracted engineering firms to ensure the successful completion of all engineering design activities, including the creation of new structural designs, repair details, and ongoing technical support for sales and production teams. The Chief Engineer will ensure compliance with industry standards and regulatory requirements, delivering high-quality, cost-effective, and innovative engineering solutions that align with company goals. Essential Functions: Respect and engage. Lead, mentor, and manage the internal engineering team, overseeing performance, skills development, and career growth. Coordinate subcontracted third-party engineering firms to ensure design accuracy and timely delivery. Collaborate with senior leadership to align engineering strategy with business objectives. Mastery. Direct, approve, and provide technical oversight for the design of new precast concrete structures (focusing on parking garages), as well as review and refine repair and retrofitting solutions to ensure structural integrity and longevity, including final approval of structural calculations, drawings, and specifications. Determined. Oversee engineering deliverables to meet project timelines, budget, and performance specifications while collaborating with project managers, sales teams, clients, contractors, and stakeholders to support client needs, address design concepts, proposals, and resolve project-specific engineering challenges. Communicate. Collaborate with the sales team to provide engineering insights during project proposals and pre-sales activities, supporting technical sales presentations and ensuring designs align with customer specifications and expectations. Committed to serve. Offer technical support and design problem-solving to the manufacturing team, working with plant operations to optimize production methods and ensure designs are manufacturable, cost-efficient, and safe. Results matter. Ensure structural designs comply with all relevant codes and industry standards, develop quality assurance processes for consistent outputs, and integrate advancements in engineering, materials, and best practices into company standards. Humility. Collaborate with the Performance Manager, Plant Manager, and Production teams to streamline operations and ensure design alignment with production capabilities, while participating in strategic discussions with leadership to support company growth and success. Position Requirements Requirements, Education and Experience: 1. Bachelor's Degree in Civil or Structural Engineering (Master's preferred). 2. Professional Engineer (PE) license required; Must be able to obtain PE license in all New England states, New York, and New Jersey within 1 year of hire. 3. At least 10 years of structural engineering experience, including experience in a leadership role within the precast concrete industry or commercial construction sector. 4. Expertise in designing precast concrete structures, particularly parking structures. 5. Proven experience in managing teams and coordinating with third-party engineering subcontractors. 6. In-depth knowledge of precast concrete design principles and construction practices. 7. Understanding of cost implications of engineering design decisions and demonstrate ability to systemically reduce operational costs through efficient design 8. Proficiency in drafting, modeling, and engineering software such as AutoCAD, Revit, SolidWorks, SAP2000, ETabs, Eriksson software, and Salmons Technologies. 9. Strong project management skills with the capacity to oversee multiple projects at once. 10. Excellent communication and interpersonal skills for cross-departmental and client collaboration. 11. Strong problem-solving abilities with a focus on innovative, cost-effective design solutions. 12. Legally authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 10% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI8cd77dc7bcc5-9311
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a CIVIL SENIOR PRINCIPAL ENGINEER in WATER RESOURCES in WEST LOS ANGELES. West Los Angeles is known for its many popular recreational opportunities and our office is conveniently located adjacent to the Expo MetroLink Commuter line. PROJECTS INCLUDE Wastewater Treatment Facilities, Collection Facilities, Water Distribution Systems, Water Treatment Plants, Storm Drainage Collection Systems and Facilities, Water Main Replacements, Potable Water Pump Stations and Reservoirs. CIVIL SENIOR PRINCIPAL ENGINEER JOB SUMMARY As a California licensed PE, responsible for project management (scope, schedule, budget, and business development), preparing engineering reports and analyses, designing, and preparing plans, specifications, and cost estimates for a variety of Public Works/Water Resources projects. Assignments include mentoring less-experienced team members. In this role, the Project Manager will be responsible for obtaining new business (seller-doer). CIVIL SENIOR PRINCIPAL ENGINEER JOB DUTIES Concurrently manages a variety of civil engineering Public Works-Water Resources projects. Tracks project scope, budgets, and schedules to ensure fulfillment of contract commitments and profitability. Effectively manages quality assurance and quality control. Uses technical knowledge to prepare PSandE for water resources projects, including water, sewer, and storm drains (pipelines, pump stations, lift stations, storage reservoirs, etc.). Primary interface with clients on project coordination and design and follow-up to ensure quality standards are met, efficiency levels are maintained, and client satisfaction, respect, and confidence are assured. Directs/mentors project engineers and design engineers on technical matters and procedures and acts as a technical resource to staff. Responsible for securing new work by establishing and fostering client relations and developing proposals (scope, schedule, and fee estimates). Develops and maintains strong relationships with ongoing clients and actively seeks to expand services to them. Regularly engages in professional/community activities that promote the Cannon brand (writing, speaking, etc.). Requirements: Requires a Bachelor's degree in Civil Engineering from an accredited college. Requires a minimum of 15 years' experience in Civil Engineering specifically pertaining to Public Works/Water Resources projects. Requires minimum 8 years of project management experience pertaining to Public Works/Water Resources projects. Requires a California P.E. license. Working knowledge of typical computer software programs used in civil engineering design (AutoCAD, Civil3D, Hydrology and Hydraulic, AES, WSPG, Flowmaster, etc.) Must be proficient with MS Office Suite. A proven track record and strong desire to provide superior client service and delivery. Proven ability to manage multiple projects and deliver on time within budget. Experience in staff management, mentoring and resource management a plus. WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI2943d07045ab-9127
12/03/2025
Full time
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a CIVIL SENIOR PRINCIPAL ENGINEER in WATER RESOURCES in WEST LOS ANGELES. West Los Angeles is known for its many popular recreational opportunities and our office is conveniently located adjacent to the Expo MetroLink Commuter line. PROJECTS INCLUDE Wastewater Treatment Facilities, Collection Facilities, Water Distribution Systems, Water Treatment Plants, Storm Drainage Collection Systems and Facilities, Water Main Replacements, Potable Water Pump Stations and Reservoirs. CIVIL SENIOR PRINCIPAL ENGINEER JOB SUMMARY As a California licensed PE, responsible for project management (scope, schedule, budget, and business development), preparing engineering reports and analyses, designing, and preparing plans, specifications, and cost estimates for a variety of Public Works/Water Resources projects. Assignments include mentoring less-experienced team members. In this role, the Project Manager will be responsible for obtaining new business (seller-doer). CIVIL SENIOR PRINCIPAL ENGINEER JOB DUTIES Concurrently manages a variety of civil engineering Public Works-Water Resources projects. Tracks project scope, budgets, and schedules to ensure fulfillment of contract commitments and profitability. Effectively manages quality assurance and quality control. Uses technical knowledge to prepare PSandE for water resources projects, including water, sewer, and storm drains (pipelines, pump stations, lift stations, storage reservoirs, etc.). Primary interface with clients on project coordination and design and follow-up to ensure quality standards are met, efficiency levels are maintained, and client satisfaction, respect, and confidence are assured. Directs/mentors project engineers and design engineers on technical matters and procedures and acts as a technical resource to staff. Responsible for securing new work by establishing and fostering client relations and developing proposals (scope, schedule, and fee estimates). Develops and maintains strong relationships with ongoing clients and actively seeks to expand services to them. Regularly engages in professional/community activities that promote the Cannon brand (writing, speaking, etc.). Requirements: Requires a Bachelor's degree in Civil Engineering from an accredited college. Requires a minimum of 15 years' experience in Civil Engineering specifically pertaining to Public Works/Water Resources projects. Requires minimum 8 years of project management experience pertaining to Public Works/Water Resources projects. Requires a California P.E. license. Working knowledge of typical computer software programs used in civil engineering design (AutoCAD, Civil3D, Hydrology and Hydraulic, AES, WSPG, Flowmaster, etc.) Must be proficient with MS Office Suite. A proven track record and strong desire to provide superior client service and delivery. Proven ability to manage multiple projects and deliver on time within budget. Experience in staff management, mentoring and resource management a plus. WE OFFER competitive salaries, relocation assistance, excellent benefits package, remote work flexibility, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI2943d07045ab-9127
Wagstaff Description: Wagstaff manufactures equipment for aluminum producers, who process formed aluminum into parts and products you use every day. Pay: $26 - $35 per hour, depending on experience Sign-On Bonus: $5,000 (terms & conditions apply) As an employee of Wagstaff, you'll enjoy: Paid non-working holidays Monthly, site-wide BBQs Up to 8% retirement contribution Annual bonus program 1200 Sqft onsite gym, accessible 24/hrs a day Family-friendly, company-wide events To view our full benefits summary, please visit Want to learn more about Wagstaff AT? Visit Job Summary As a Quality Professional on Wagstaff's Quality Assurance team, you will play a crucial role in upholding our reputation for precision and quality. If you are experienced in conducting dimensional, weld and NDE inspections and you are ready to take your career to the next level, join Wagstaff's growing team of Quality Assurance Technicians! In this role, you'll use your experience and skill set to conduct inspections using a variety of precision tools and technologies that have a direct impact on project success at Wagstaff. Your attention to detail and excellent communication skills will contribute to your interactions with co-workers, auditors, customers, suppliers, and visitors, as well as continuous improvement and problem-solving activities. Primary Job Responsibilities Perform weld and NDE (VT/PT/MT/UT) inspections on various stainless steel weldments and fabricated equipement Inspect and report on materials, services, processes, and products using measuring instruments and techniques to ensure conformance with the company's quality standards Enter data and maintain paper and electronic quality records where required Participates in problem solving and continuous improvement projects Represent Wagstaff when interacting with auditors, customers, suppliers and visitors Communicate with customers and suppliers on quality-related issues as directed by the Quality Assurance Manager Prepare inspection sheets Collect, monitor, organize, report, and distribute data as it relates to quality functions of Wagstaff Prepare and present reports Assist with specialized inspections as it correlates with individual certifications. Abide by company policies In order to achieve business objectives, work weeks in excess of 40 hours may be required Other duties as assigned Requirements: Candidates must have at least 2 years of dimensional and NDE inspection experience Ability to read blueprints and mechanical inspection skills, experience/training in Geometric Dimensioning and Tolerance (GD&T) Candidates must have vision capable of reading a Jaeger Number 1 or equivalent type and size letter at no less than 12 inches (natural or corrected vision). Candidates cannot be color blind Candidates must be physically able to perform inspections in a manufacturing environment, including the operation of overhead cranes, jibs, and forklifts, after undergoing company training Proficient in the use of Microsoft Office business software Detail-oriented, accurate, and thorough Preferred candidate qualifications: Current AWS Certified Weld Inspector (CWI) with NDE Level II credentials (VT/PT/MT/UT) or the ability to quickly acquire NDE Level II credentials with company-provided training. Experience with AWS D1.1 & 1.6 and ASME Section VIII & B31.3 weld inspections highly desirable. Experience with stainless fabrication highly desirable. Working Environment While performing the duties of this job, work is performed primarily in an adequately lit, well ventilated, climate controlled general office environment. Close computer work is regularly required. The work usually involves minimal physical exertion. The noise level in the general office environment is usually moderate. This job may require occasional or more frequent interaction with employees on the manufacturing shop floor. While on the shop floor, the employee may be exposed to fumes, airborne particles, toxic or caustic chemicals, risks of moving equipment and parts, and other risks associated with a manufacturing environment. Because of this environment and associated risks, coordination with shop floor managers/employees may be necessary before entering the shop floor, and use of job appropriate personal protective equipment and clothing is required on the shop floor. The noise level on the shop floor is often loud. Employment at Wagstaff is dependent on successfully passing a company-paid drug screening and background check upon hire. Benefits eligibility is subject to the terms and conditions of the applicable policies, plans and programs of Wagstaff. Wagstaff is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. PM22 PIe699c8185eec-0068
12/03/2025
Full time
Wagstaff Description: Wagstaff manufactures equipment for aluminum producers, who process formed aluminum into parts and products you use every day. Pay: $26 - $35 per hour, depending on experience Sign-On Bonus: $5,000 (terms & conditions apply) As an employee of Wagstaff, you'll enjoy: Paid non-working holidays Monthly, site-wide BBQs Up to 8% retirement contribution Annual bonus program 1200 Sqft onsite gym, accessible 24/hrs a day Family-friendly, company-wide events To view our full benefits summary, please visit Want to learn more about Wagstaff AT? Visit Job Summary As a Quality Professional on Wagstaff's Quality Assurance team, you will play a crucial role in upholding our reputation for precision and quality. If you are experienced in conducting dimensional, weld and NDE inspections and you are ready to take your career to the next level, join Wagstaff's growing team of Quality Assurance Technicians! In this role, you'll use your experience and skill set to conduct inspections using a variety of precision tools and technologies that have a direct impact on project success at Wagstaff. Your attention to detail and excellent communication skills will contribute to your interactions with co-workers, auditors, customers, suppliers, and visitors, as well as continuous improvement and problem-solving activities. Primary Job Responsibilities Perform weld and NDE (VT/PT/MT/UT) inspections on various stainless steel weldments and fabricated equipement Inspect and report on materials, services, processes, and products using measuring instruments and techniques to ensure conformance with the company's quality standards Enter data and maintain paper and electronic quality records where required Participates in problem solving and continuous improvement projects Represent Wagstaff when interacting with auditors, customers, suppliers and visitors Communicate with customers and suppliers on quality-related issues as directed by the Quality Assurance Manager Prepare inspection sheets Collect, monitor, organize, report, and distribute data as it relates to quality functions of Wagstaff Prepare and present reports Assist with specialized inspections as it correlates with individual certifications. Abide by company policies In order to achieve business objectives, work weeks in excess of 40 hours may be required Other duties as assigned Requirements: Candidates must have at least 2 years of dimensional and NDE inspection experience Ability to read blueprints and mechanical inspection skills, experience/training in Geometric Dimensioning and Tolerance (GD&T) Candidates must have vision capable of reading a Jaeger Number 1 or equivalent type and size letter at no less than 12 inches (natural or corrected vision). Candidates cannot be color blind Candidates must be physically able to perform inspections in a manufacturing environment, including the operation of overhead cranes, jibs, and forklifts, after undergoing company training Proficient in the use of Microsoft Office business software Detail-oriented, accurate, and thorough Preferred candidate qualifications: Current AWS Certified Weld Inspector (CWI) with NDE Level II credentials (VT/PT/MT/UT) or the ability to quickly acquire NDE Level II credentials with company-provided training. Experience with AWS D1.1 & 1.6 and ASME Section VIII & B31.3 weld inspections highly desirable. Experience with stainless fabrication highly desirable. Working Environment While performing the duties of this job, work is performed primarily in an adequately lit, well ventilated, climate controlled general office environment. Close computer work is regularly required. The work usually involves minimal physical exertion. The noise level in the general office environment is usually moderate. This job may require occasional or more frequent interaction with employees on the manufacturing shop floor. While on the shop floor, the employee may be exposed to fumes, airborne particles, toxic or caustic chemicals, risks of moving equipment and parts, and other risks associated with a manufacturing environment. Because of this environment and associated risks, coordination with shop floor managers/employees may be necessary before entering the shop floor, and use of job appropriate personal protective equipment and clothing is required on the shop floor. The noise level on the shop floor is often loud. Employment at Wagstaff is dependent on successfully passing a company-paid drug screening and background check upon hire. Benefits eligibility is subject to the terms and conditions of the applicable policies, plans and programs of Wagstaff. Wagstaff is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. PM22 PIe699c8185eec-0068
What we seek: We are seeking highly motivated Tax Managers to join our dynamic Tax Services division. Our team helps clients improve their tax efficiencies and facilitate better decision making. This role is focused on helping businesses with tax strategy, ensuring tax compliance, increasing post tax profits, and providing application support to achieve the best corporate tax practices. If you are looking for career advancement and want to be part of an environment where you can learn, develop, and contribute, we are interested in meeting you. About us: GERSON PRESTON KLEIN LIPS EISENBERG GELBER is a certified public accounting firm with offices in Miami and Boca Raton, Florida. Established in 1959 with nearly 60 plus professionals, we are one of the premier boutique firms in South Florida. Our tax team provides planning and tax compliance services for domestically and internationally based clients in diverse industries. Responsibilities of the Tax Manager role: -Review tax returns for individuals, partnerships, and corporation -Review tax adjustments to financial statements to prepare returns -To contribute the highest quality work product through rigorous development of technical expertise, compliance assurance, and business acumen. -Confidently and effectively manage engagements, resources, people, and client expectations to achieve the results required to maintain profitable and lasting client relationships. -Consistently handle the complete client engagement and relationship. -Ensure expectations are clear with the Client Ambassador on deadlines and expectations. -Employs a reliable system for fulfilling responsibility for overall client engagement workflow of a particular client or clients. -Establish engagement project budgets and due dates. -Completes engagements on time, on budget, with highest quality. -Effectively handle firm administrative functions and projects as assigned by partners. This includes time, entry, billing, collections, change orders, and utilizing firm metrics to measure performance. Position Requirements of the Tax Manager role: Bachelor's degree in Accounting or Taxation; Master's degree in taxation is a plus CPA License or eligibility to take CPA exam preferred Experience using tax preparation software and applications. Excellent analytical and technical skills Great communicator with the ability to convey both analysis and findings to management and external clients (verbal and written) Ability to work in cross-functional, entrepreneurial atmosphere to achieve measurable results and improve existing processes. Ability to work on multiple projects at a given time. Motivated to meet client deadlines and provide superior client service A team player with strong relationship skills Benefits: 401k Health Insurance Dental Vision Paid Time Off Wellness Plan Bonus Powered by JazzHR PI0774ed54e5e2-6318
12/02/2025
Full time
What we seek: We are seeking highly motivated Tax Managers to join our dynamic Tax Services division. Our team helps clients improve their tax efficiencies and facilitate better decision making. This role is focused on helping businesses with tax strategy, ensuring tax compliance, increasing post tax profits, and providing application support to achieve the best corporate tax practices. If you are looking for career advancement and want to be part of an environment where you can learn, develop, and contribute, we are interested in meeting you. About us: GERSON PRESTON KLEIN LIPS EISENBERG GELBER is a certified public accounting firm with offices in Miami and Boca Raton, Florida. Established in 1959 with nearly 60 plus professionals, we are one of the premier boutique firms in South Florida. Our tax team provides planning and tax compliance services for domestically and internationally based clients in diverse industries. Responsibilities of the Tax Manager role: -Review tax returns for individuals, partnerships, and corporation -Review tax adjustments to financial statements to prepare returns -To contribute the highest quality work product through rigorous development of technical expertise, compliance assurance, and business acumen. -Confidently and effectively manage engagements, resources, people, and client expectations to achieve the results required to maintain profitable and lasting client relationships. -Consistently handle the complete client engagement and relationship. -Ensure expectations are clear with the Client Ambassador on deadlines and expectations. -Employs a reliable system for fulfilling responsibility for overall client engagement workflow of a particular client or clients. -Establish engagement project budgets and due dates. -Completes engagements on time, on budget, with highest quality. -Effectively handle firm administrative functions and projects as assigned by partners. This includes time, entry, billing, collections, change orders, and utilizing firm metrics to measure performance. Position Requirements of the Tax Manager role: Bachelor's degree in Accounting or Taxation; Master's degree in taxation is a plus CPA License or eligibility to take CPA exam preferred Experience using tax preparation software and applications. Excellent analytical and technical skills Great communicator with the ability to convey both analysis and findings to management and external clients (verbal and written) Ability to work in cross-functional, entrepreneurial atmosphere to achieve measurable results and improve existing processes. Ability to work on multiple projects at a given time. Motivated to meet client deadlines and provide superior client service A team player with strong relationship skills Benefits: 401k Health Insurance Dental Vision Paid Time Off Wellness Plan Bonus Powered by JazzHR PI0774ed54e5e2-6318
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
12/02/2025
Full time
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
12/02/2025
Full time
OPERATIONAL RISK BUSINESS OVERSIGHT MANAGER I - Technology WHAT IS THE OPPORTUNITY? Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events. The Operational Risk Business Oversight (ORBO) team is responsible for providing advisory and oversight, with a particular focus on strengthening operational risk management efforts in the first line of defense (1LOD) to support decision-making, primarily covering CNB Technology and Innovation. The ORBO Manager 1 is responsible for challenging the quality, sufficiency, and completeness of 1LOD operational risk management practices against ORM Framework requirements for assigned coverage areas and communicating outcomes through escalation and reporting to management as necessary. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience. WHAT WILL YOU DO? Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. Review and challenge of controls implemented. This includes providing feedback to risk and control owners and control assessment teams related to the following control management activities: control identification to match appropriate controls with identified risk exposures to lower the residual risk level; completeness and robustness of control documentation; reasonableness of control assessment approach and sample selection; consistency of design effectiveness and operating effectiveness conclusions with supporting evidence; and appropriateness of documented issues and action plans to remediate identified control failure. Review and challenge remediation initiatives to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing challenge throughout the Issue Management Lifecycle, which may include issue data details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; and sustainability. Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders Ensure work is produced and documented in alignment with quality and content requirements Provides clear and transparent updates on status of assignments. Exercises independent judgment in identifying and assessing risk Prepares, reviews, and presents review and challenge results to ORM Leadership, including outlining the risk of deficiencies Ensures observations and findings are documented and escalated to appropriate leadership Exercises effective communication and promotes positive client relations with business line colleagues and management Maintains authoritative knowledge and understanding of laws and regulations, regulatory guidance, policy, and procedures for operational functions covered Maintain familiarity with, and technical expertise with assigned business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas Act as an internal advisor to business and corporate units regarding the ORM framework, tools, policies, procedures, and reporting metrics. Provides 2LOD audit and regulatory exam support Executes additional departmental initiatives and other duties as assigned WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of experience in the financial services industry Minimum 5 years of experience in risk management, technology risk management, compliance, or IT audit Minimum 3 years of IT control assurance experience Additional Qualifications Bachelor's degree or higher preferably in computer science (with a concentration in info/cyber security), management information technology, accounting, auditing, and other professional qualifications such as CISA, CPA, CIA, etc. Strong business knowledge of financial services Understanding of Risk Management/Operational Risk Management and Technology Risk Management Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution Strong knowledge of issue management practices with proven experience in issue resolution Ability to handle complexity and ambiguity Ability to deal effectively with conflict Well-developed influencing, analytical and problem-solving skills Must be able to convey complex concepts in a clear and concise manner Ability to work independently with effective time and project management Strong interpersonal/teamwork skills Strong communication (verbal and written), negotiation, and presentation skills required Demonstrated ability to think critically and facilitate change through collaborative effort Ability to work in a matrix environment WHAT'S IN IT FOR YOU? Compensation Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Position Title: Senior Manager of Staffed Living and Supported Independent Living Job Location: Bennington, VT Education Level High School Salary Range: $56638.40 - $60091.20 Salary/year Job Shift: Day Job Category: Non-Credentialed Position Description: Why Join UCS: For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Under the direction of the Assistant Director of Developmental Services (DS), the Senior Program Manager is responsible for the oversight and effective operation of both the Staffed Living and Supported Independent Living programs. This leadership role includes providing strategic guidance, mentorship, and support to Program Coordinators across both service areas. The Senior Program Manager oversees the day-to-day operations of both programs, including supervision of staff, coordination of client services, residential household management, and housing placements. They are responsible for ensuring that all services are delivered in compliance with applicable regulations, policies, and best practices. Additionally, the Senior Program Manager is expected to stay informed on the status and support needs of Public Safety clients within the Staffed Living program, ensuring that services are responsive and appropriate. This position plays a key role in maintaining high standards of care and promoting the independence and well-being of all individuals served. MAJOR RESPONSIBILITIES: PROGRAM DEVELOPMENT/SUPERVISION: The Senior Program Manager provides administrative supervision to Program Coordinators and is responsible for monitoring the quality and effectiveness of services delivered across programs. This role ensures compliance with agency policies and procedures and is responsible for completing annual performance evaluations for supervised staff. The Senior Program Manager actively participates in the recruitment and interview process for new hires, in collaboration with Program Coordinators, and identifies training needs to support staff development. They are responsible for coordinating and maintaining documentation related to staff training, and for delivering supervision through individual meetings, group sessions, and role modeling. In addition to supervisory responsibilities, the Senior Program Manager provides direct support to clients as needed. This includes assisting with activities of daily living such as personal care, medication management and administration, money management, nutrition, community outings, household responsibilities, and the development of interpersonal skills. The Senior Program Manager is also responsible for scheduling and attending appointments with clients when necessary, planning and overseeing recreational activities, and supervising clients both on-site and in the community. A key aspect of this role is fostering social engagement, ensuring community integration, and creating meaningful opportunities for clients to apply the skills they have learned in real-life settings. The Senior Program Manager serves as both a leader and a hands-on support, maintaining a strong commitment to person-centered care and quality outcomes. HOUSING SOLUTIONS AND CRISIS SUPPORT: The Senior Program Manager works closely with community members, service providers, and local landlords to address housing-related challenges for individuals served by the Developmental Services programs. In collaboration with Program Coordinators, the Senior Manager helps secure safe and appropriate housing for clients, supports client self-advocacy, and maintains consistent communication with guardians and other key stakeholders. During times of crisis or housing instability, the Senior Program Manager provides strategic guidance and implements positive intervention strategies to support clients. They are responsible for problem-solving in complex situations, developing creative and individualized solutions, and ensuring that clients have access to the resources and support necessary to maintain stable housing and well-being. QUALITY ASSURANCE AND COMPLIANCE: The Senior Program Manager will ensure that documentation meet compliance standards. They will develop a tracking system to monitor the completion of required documentation and other organizational tools. They will develop and implement effective tracking systems to monitor the timely completion of required documentation and utilize organizational tools to support accuracy, consistency, and accountability across all reporting processes. NETWORKING AND CONSULTATION / EDUCATION: The Senior Program Manager serves on agency committees as assigned and represents the division on statewide task forces when appropriate. They support Program Coordinators in the coordination of services as needed and deliver or facilitate staff training as requested and needed. The Senior Program Manager is responsible for implementing required training programs and ensuring staff compliance with training requirements. Additionally, they provide mediation and guidance to address staff concerns, resolving issues in collaboration with Program Coordinators to support a positive and effective work environment. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: The Senior Program Manager is responsible for completing a variety of clinical and administrative documentation related to billing, management information, and clinical purposes. They prepare reports as requested and regularly review management, outcome, and waiver budgets, advising the Division Director on any necessary adjustments. This role includes overseeing the timely and accurate completion of documentation by program staff, as well as fulfilling all required daily, weekly, and monthly reporting responsibilities. The Senior Program Manager also monitors client and program records to ensure all files are accurate, complete, and compliant with agency and regulatory standards. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: The Senior Program Manager will participate in the Developmental Services (DS) Emergency On-Call System, providing after-hours support as needed to ensure continuity of care and crisis response. Qualifications: Bachelor's Degree preferred, or five years' experience in similar role or experience assisting in carrying out duties may be substituted for Bachelor's degree. May be willing to train a self-directed professional. Supervisory experience required. Experience working with individuals with developmental disabilities is strongly preferred. Must become delegated by DS RN to pass medications for specified residents within 6 months of employment. Valid Driver's License COMPUTER SKILLS REQUIRED: Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired. PI8b899e9e26bc-2004
12/01/2025
Full time
Position Title: Senior Manager of Staffed Living and Supported Independent Living Job Location: Bennington, VT Education Level High School Salary Range: $56638.40 - $60091.20 Salary/year Job Shift: Day Job Category: Non-Credentialed Position Description: Why Join UCS: For over 65 years, UCS has been providing exceptional and thoughtful care to individuals and families in our community through programs, services, and educational opportunities. Our staff includes positions such as administration, clinicians, nurses, teachers, case managers, psychiatrists, and direct support providers who work within our 15 facilities to support over 3,000 individuals annually. We are proud to be part of Vermont Care Partners, a network of sixteen agencies that provide mental health, substance use disorder, and developmental disability services and supports in every county in Vermont. We are looking for team players to join us in making a difference in the lives of others and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Under the direction of the Assistant Director of Developmental Services (DS), the Senior Program Manager is responsible for the oversight and effective operation of both the Staffed Living and Supported Independent Living programs. This leadership role includes providing strategic guidance, mentorship, and support to Program Coordinators across both service areas. The Senior Program Manager oversees the day-to-day operations of both programs, including supervision of staff, coordination of client services, residential household management, and housing placements. They are responsible for ensuring that all services are delivered in compliance with applicable regulations, policies, and best practices. Additionally, the Senior Program Manager is expected to stay informed on the status and support needs of Public Safety clients within the Staffed Living program, ensuring that services are responsive and appropriate. This position plays a key role in maintaining high standards of care and promoting the independence and well-being of all individuals served. MAJOR RESPONSIBILITIES: PROGRAM DEVELOPMENT/SUPERVISION: The Senior Program Manager provides administrative supervision to Program Coordinators and is responsible for monitoring the quality and effectiveness of services delivered across programs. This role ensures compliance with agency policies and procedures and is responsible for completing annual performance evaluations for supervised staff. The Senior Program Manager actively participates in the recruitment and interview process for new hires, in collaboration with Program Coordinators, and identifies training needs to support staff development. They are responsible for coordinating and maintaining documentation related to staff training, and for delivering supervision through individual meetings, group sessions, and role modeling. In addition to supervisory responsibilities, the Senior Program Manager provides direct support to clients as needed. This includes assisting with activities of daily living such as personal care, medication management and administration, money management, nutrition, community outings, household responsibilities, and the development of interpersonal skills. The Senior Program Manager is also responsible for scheduling and attending appointments with clients when necessary, planning and overseeing recreational activities, and supervising clients both on-site and in the community. A key aspect of this role is fostering social engagement, ensuring community integration, and creating meaningful opportunities for clients to apply the skills they have learned in real-life settings. The Senior Program Manager serves as both a leader and a hands-on support, maintaining a strong commitment to person-centered care and quality outcomes. HOUSING SOLUTIONS AND CRISIS SUPPORT: The Senior Program Manager works closely with community members, service providers, and local landlords to address housing-related challenges for individuals served by the Developmental Services programs. In collaboration with Program Coordinators, the Senior Manager helps secure safe and appropriate housing for clients, supports client self-advocacy, and maintains consistent communication with guardians and other key stakeholders. During times of crisis or housing instability, the Senior Program Manager provides strategic guidance and implements positive intervention strategies to support clients. They are responsible for problem-solving in complex situations, developing creative and individualized solutions, and ensuring that clients have access to the resources and support necessary to maintain stable housing and well-being. QUALITY ASSURANCE AND COMPLIANCE: The Senior Program Manager will ensure that documentation meet compliance standards. They will develop a tracking system to monitor the completion of required documentation and other organizational tools. They will develop and implement effective tracking systems to monitor the timely completion of required documentation and utilize organizational tools to support accuracy, consistency, and accountability across all reporting processes. NETWORKING AND CONSULTATION / EDUCATION: The Senior Program Manager serves on agency committees as assigned and represents the division on statewide task forces when appropriate. They support Program Coordinators in the coordination of services as needed and deliver or facilitate staff training as requested and needed. The Senior Program Manager is responsible for implementing required training programs and ensuring staff compliance with training requirements. Additionally, they provide mediation and guidance to address staff concerns, resolving issues in collaboration with Program Coordinators to support a positive and effective work environment. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING: The Senior Program Manager is responsible for completing a variety of clinical and administrative documentation related to billing, management information, and clinical purposes. They prepare reports as requested and regularly review management, outcome, and waiver budgets, advising the Division Director on any necessary adjustments. This role includes overseeing the timely and accurate completion of documentation by program staff, as well as fulfilling all required daily, weekly, and monthly reporting responsibilities. The Senior Program Manager also monitors client and program records to ensure all files are accurate, complete, and compliant with agency and regulatory standards. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: The Senior Program Manager will participate in the Developmental Services (DS) Emergency On-Call System, providing after-hours support as needed to ensure continuity of care and crisis response. Qualifications: Bachelor's Degree preferred, or five years' experience in similar role or experience assisting in carrying out duties may be substituted for Bachelor's degree. May be willing to train a self-directed professional. Supervisory experience required. Experience working with individuals with developmental disabilities is strongly preferred. Must become delegated by DS RN to pass medications for specified residents within 6 months of employment. Valid Driver's License COMPUTER SKILLS REQUIRED: Typing and navigating, email usage, Microsoft office suite, familiarity with electronic health records strongly desired. PI8b899e9e26bc-2004
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
11/28/2025
Full time
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
