Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-27 Hourly Wage PIff82431ee53c-9869
12/07/2025
Full time
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-27 Hourly Wage PIff82431ee53c-9869
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role : Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will : Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves : Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information Benefits: World class health, vision, and dental benefits on day one 401k with employer match Hybrid work from home (depending on role) Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-29 Hourly Wage PI377ee3e95b4e-2143
12/07/2025
Full time
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role : Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will : Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves : Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information Benefits: World class health, vision, and dental benefits on day one 401k with employer match Hybrid work from home (depending on role) Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-29 Hourly Wage PI377ee3e95b4e-2143
Kavaliro is seeking a Payroll Specialist to support a client in Georgia. Responsibilities: Implement, maintain, and review payroll processing system to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. Updates employee information to payroll system to ensure accurate and timely processing of payroll information. Maintain and oversee union wage rates, classifications, fringe benefit, and deductions in payroll system to ensure accurate payroll and job costing information. Prepare and maintain accurate records and reports of payroll transactions. Ensure compliance with federal, state, and local payroll laws and reporting and remittance requirements. Process and oversee monthly union reporting to ensure timely reporting and remittance of all funds due. Facilitate audit process by assisting with any documentation or support requests. Work with management to resolve any disputes or discrepancies in earnings, benefits, or deductions. Create weekly and monthly reports for management use in monitoring the Company's payroll. Assist with the preparation of appropriate accountability measures to ensure that the payroll process is operating effectively. Work with operations, human resources, accounting, and the CFO to continuously improve our processes and provide accurate and timely information to our operations team. Personal Attributes/Skills: High level of integrity and dependability with a strong sense of urgency and results-orientation. Ability to handle confidential matters in a discreet and professional manner. Demonstrable leadership skills particularly in a team-oriented environment. Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations is essential. Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. Self-starting, hardworking team player. Requirements: Preferable experience in Viewpoint Vista Construction Software Knowledge of Construction or Union (preferred) The position will be in office five days a week At least 5+ years payroll experience in processing (not time entry) Equivalent work experience demonstrating related field (i.e. accounting) preferred Equivalent work experience demonstrating payroll knowledge level required Ability to communicate effectively to all employees regarding payroll issues resolution promptly Ability to organize information to avoid missing details Ability to work in a high-volume area Ability to communicate payroll procedures to Branch contacts Microsoft Office Software including Word, Outlook, Excel, PowerPoint and Smartsheet Knowledge of payroll, employment and income tax laws, regulations and operating guidelines Knowledge of pre-tax and post-tax payroll deductions Other tasks requested by management Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
12/06/2025
Full time
Kavaliro is seeking a Payroll Specialist to support a client in Georgia. Responsibilities: Implement, maintain, and review payroll processing system to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. Updates employee information to payroll system to ensure accurate and timely processing of payroll information. Maintain and oversee union wage rates, classifications, fringe benefit, and deductions in payroll system to ensure accurate payroll and job costing information. Prepare and maintain accurate records and reports of payroll transactions. Ensure compliance with federal, state, and local payroll laws and reporting and remittance requirements. Process and oversee monthly union reporting to ensure timely reporting and remittance of all funds due. Facilitate audit process by assisting with any documentation or support requests. Work with management to resolve any disputes or discrepancies in earnings, benefits, or deductions. Create weekly and monthly reports for management use in monitoring the Company's payroll. Assist with the preparation of appropriate accountability measures to ensure that the payroll process is operating effectively. Work with operations, human resources, accounting, and the CFO to continuously improve our processes and provide accurate and timely information to our operations team. Personal Attributes/Skills: High level of integrity and dependability with a strong sense of urgency and results-orientation. Ability to handle confidential matters in a discreet and professional manner. Demonstrable leadership skills particularly in a team-oriented environment. Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations is essential. Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. Self-starting, hardworking team player. Requirements: Preferable experience in Viewpoint Vista Construction Software Knowledge of Construction or Union (preferred) The position will be in office five days a week At least 5+ years payroll experience in processing (not time entry) Equivalent work experience demonstrating related field (i.e. accounting) preferred Equivalent work experience demonstrating payroll knowledge level required Ability to communicate effectively to all employees regarding payroll issues resolution promptly Ability to organize information to avoid missing details Ability to work in a high-volume area Ability to communicate payroll procedures to Branch contacts Microsoft Office Software including Word, Outlook, Excel, PowerPoint and Smartsheet Knowledge of payroll, employment and income tax laws, regulations and operating guidelines Knowledge of pre-tax and post-tax payroll deductions Other tasks requested by management Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PIc87a1fb7d0d8-8353
12/05/2025
Full time
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PIc87a1fb7d0d8-8353
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
12/04/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon
12/04/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Oak Harbor, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. Street:450 SW Bayshore Drive City:Oak Harbor ZipCode:98277 mon
Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. We are currently seeking a determined and dynamic Digital Marketing Specialist to join our Brinks Home Family. Position Overview: We are seeking a highly organized and creative Digital Marketing Specialist to support Brinks Home's growth initiatives across SEO, CRO, content, and affiliate marketing. This role is ideal for a detail-oriented marketer who enjoys managing projects, writing SEO-optimized content, and coordinating cross-functional marketing efforts. The Digital Marketing Specialist will work closely with the Growth Marketing Manager, Marketing Analyst, and Creative team to execute campaigns that increase visibility, improve conversion rates, and drive performance across both our sales-driven funnel and eCommerce channels. Key Responsibilities: Create and optimize SEO- and AIO-friendly website and blog content to increase organic traffic and brand visibility. Manage CRO initiatives, including A/B testing, landing page optimization, and UX improvements. Support affiliate marketing operations in Impact Radius, including partner communication, creative asset management, and link tracking. Coordinate projects, timelines, and deliverables across internal teams and external vendors. Draft and schedule marketing emails, promotional campaigns, and content updates. Collaborate with the Creative team on ad copy, design requests, and web content needs. Maintain the marketing calendar and ensure campaign deliverables are executed on time. Assist with QA testing for new campaigns, website changes, and landing page updates. Work with the Marketing Analyst to measure SEO and CRO performance and identify improvement opportunities. Allocate approximately 20% of time to support the B2B side of the business (BHX), executing the same digital marketing initiatives and performance objectives outlined above. Other duties as assigned. Requirements: 2-4 years of experience in digital marketing, SEO, or digital project management or content marketing. Strong understanding of SEO best practices, keyword research, and on-page optimization. Basic familiarity with affiliate marketing and partner management platforms (Impact Radius a plus). Excellent writing, editing, and project management skills. Working knowledge of analytics tools (Google Analytics, GA4, Google Search Console). Ability to multitask across multiple projects and timelines. Working Norms: Self-starter with strong organizational and communication skills. Comfortable managing multiple projects in fast-paced, cross-functional environments. Detail-oriented with an eye for brand consistency and user experience. Collaborative and proactive in supporting teammates. Benefits: Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
12/04/2025
Full time
Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. We are currently seeking a determined and dynamic Digital Marketing Specialist to join our Brinks Home Family. Position Overview: We are seeking a highly organized and creative Digital Marketing Specialist to support Brinks Home's growth initiatives across SEO, CRO, content, and affiliate marketing. This role is ideal for a detail-oriented marketer who enjoys managing projects, writing SEO-optimized content, and coordinating cross-functional marketing efforts. The Digital Marketing Specialist will work closely with the Growth Marketing Manager, Marketing Analyst, and Creative team to execute campaigns that increase visibility, improve conversion rates, and drive performance across both our sales-driven funnel and eCommerce channels. Key Responsibilities: Create and optimize SEO- and AIO-friendly website and blog content to increase organic traffic and brand visibility. Manage CRO initiatives, including A/B testing, landing page optimization, and UX improvements. Support affiliate marketing operations in Impact Radius, including partner communication, creative asset management, and link tracking. Coordinate projects, timelines, and deliverables across internal teams and external vendors. Draft and schedule marketing emails, promotional campaigns, and content updates. Collaborate with the Creative team on ad copy, design requests, and web content needs. Maintain the marketing calendar and ensure campaign deliverables are executed on time. Assist with QA testing for new campaigns, website changes, and landing page updates. Work with the Marketing Analyst to measure SEO and CRO performance and identify improvement opportunities. Allocate approximately 20% of time to support the B2B side of the business (BHX), executing the same digital marketing initiatives and performance objectives outlined above. Other duties as assigned. Requirements: 2-4 years of experience in digital marketing, SEO, or digital project management or content marketing. Strong understanding of SEO best practices, keyword research, and on-page optimization. Basic familiarity with affiliate marketing and partner management platforms (Impact Radius a plus). Excellent writing, editing, and project management skills. Working knowledge of analytics tools (Google Analytics, GA4, Google Search Console). Ability to multitask across multiple projects and timelines. Working Norms: Self-starter with strong organizational and communication skills. Comfortable managing multiple projects in fast-paced, cross-functional environments. Detail-oriented with an eye for brand consistency and user experience. Collaborative and proactive in supporting teammates. Benefits: Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program: Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Description: POSITION TITLE: Member Relationship Specialist DEPARTMENT: Operations CLASSIFICATION: Non-Exempt WAGE GRADE: 7 WAGE RANGE: $19.23 - $24.04 APPROVED BY: CEO POSITION REPORTS TO: Branch Manager POSITIONS SUPERVISED: None POSITION PURPOSE The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a "wowing" first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations. Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closings Answers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems. Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate shares Assists in maintaining an inventory of cashier's checks, money orders, gift/travel cards. Assists with balancing the vault, ITMs, coin machines Answers questions regarding IRAs and HSAs Acts as a liaison between members and the ITMs Effectively ensures optimal team performance. Supports leadership to personnel through effective delegation and communication. Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees. Provides support and suggestions for improvement in performance, process and efficiencies. Assists and supports the team and peer departments, as needed. Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management. Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process. Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly. Attends meetings as required. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management. Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service. Maintains regular contact with other departments to obtain information and/or to correct transactions. Assists Deposit Operations personnel as needed Ensures the Credit Union's professional reputation is projected and maintained Keeps executive management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Ensures work areas and equipment are clean and well maintained. Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Provide replacement MRS coverage as needed. Performs related administrative and lending functions as required. Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures. Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations. PERFORMANCE MEASUREMENTS MRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards. Safety and security procedures are understood and adhered to by all MRS's Accurate balancing, reporting and compliance with transaction policy and credit union standards. Good business relations exist with members. Members' problems or questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities. Required reports and records are accurate, complete, and timely The Credit Union's professional reputation is maintained and conveyed. Good working relationships, DEI and collaborative initiatives exist with credit union personnel. Requirements: QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent required. REQUIRED KNOWLEDGE: A thorough knowledge of member service, cross-selling and branch operations. Understanding of Credit Union operations, including opening and closing accounts, loans, IRA, HSA, and certificate procedures. Understanding of Credit Union philosophy. Knowledge of basic accounting. EXPERIENCE REQUIRED: Minimum of two years in member service or sales experience preferred, ideally in a financial institution SKILLS/ABILITIES: Excellent communication, listening and problem-solving skills. Training and leadership abilities preferred Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally. WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Compensation details: 19.23-24.04 Hourly Wage PIfa896822aa72-4423
12/04/2025
Full time
Description: POSITION TITLE: Member Relationship Specialist DEPARTMENT: Operations CLASSIFICATION: Non-Exempt WAGE GRADE: 7 WAGE RANGE: $19.23 - $24.04 APPROVED BY: CEO POSITION REPORTS TO: Branch Manager POSITIONS SUPERVISED: None POSITION PURPOSE The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a "wowing" first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations. Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closings Answers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems. Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate shares Assists in maintaining an inventory of cashier's checks, money orders, gift/travel cards. Assists with balancing the vault, ITMs, coin machines Answers questions regarding IRAs and HSAs Acts as a liaison between members and the ITMs Effectively ensures optimal team performance. Supports leadership to personnel through effective delegation and communication. Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees. Provides support and suggestions for improvement in performance, process and efficiencies. Assists and supports the team and peer departments, as needed. Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management. Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process. Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly. Attends meetings as required. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management. Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service. Maintains regular contact with other departments to obtain information and/or to correct transactions. Assists Deposit Operations personnel as needed Ensures the Credit Union's professional reputation is projected and maintained Keeps executive management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Ensures work areas and equipment are clean and well maintained. Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Provide replacement MRS coverage as needed. Performs related administrative and lending functions as required. Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures. Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations. PERFORMANCE MEASUREMENTS MRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards. Safety and security procedures are understood and adhered to by all MRS's Accurate balancing, reporting and compliance with transaction policy and credit union standards. Good business relations exist with members. Members' problems or questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities. Required reports and records are accurate, complete, and timely The Credit Union's professional reputation is maintained and conveyed. Good working relationships, DEI and collaborative initiatives exist with credit union personnel. Requirements: QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent required. REQUIRED KNOWLEDGE: A thorough knowledge of member service, cross-selling and branch operations. Understanding of Credit Union operations, including opening and closing accounts, loans, IRA, HSA, and certificate procedures. Understanding of Credit Union philosophy. Knowledge of basic accounting. EXPERIENCE REQUIRED: Minimum of two years in member service or sales experience preferred, ideally in a financial institution SKILLS/ABILITIES: Excellent communication, listening and problem-solving skills. Training and leadership abilities preferred Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally. WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Compensation details: 19.23-24.04 Hourly Wage PIfa896822aa72-4423
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
12/03/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As an Assistant Branch Manager you will lead the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. Leads the day-to-day operations of the branch. Supervise, train, and coach Teller staff. Support the Branch Manager in developing an on going sales performance culture. Effectively assist clients in achieving their financial goals by actively referring Bank products and services. Refer clients to other Bank specialists when applicable. Act in full management capacity in the absence of a Branch Manager. In this role you will have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Assistant Branch Manager Requirements H.S. Diploma or equivalent required NMLS registration preferred 4 or more years of retail banking experience required 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills & Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information. Experience in a financial sales representative-oriented role. Travel 20% Compensation & Benefits Targeted starting hourly range (based on experience): $ 25.00- $ 35.93/hr Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank In this role you'll have the opportunity to: Oversee processing a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Responsible for acting as a leader in sales, operations, and client service. Manage the operations of the branch along with the training, mentoring, and coaching of the teller team. Assist with operational tasks and ensure they are completed on time. Adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results. Assist clients by gaining an understanding of their current and future financial needs by engaging in proactive discussions using the Banner Way process and tools. Responsible for presenting tailored solutions that meet the client's specific financial needs. Refer clients to other lines of business as appropriate. Answer questions and resolve technical problems on client accounts. Develop and maintain in-depth knowledge of all operational processes and requirements; meets compliance standards. Drive operational efficiency through initiating solutions and/or participating in various bank wide projects targeting such improvement. Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations. Education & Certifications H.S. Diploma: required (an equivalent combination of education and experience may be considered) NMLS registration preferred Experience or more years of retail banking experience 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required Knowledge, Skills and Abilities Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Demonstrated knowledge of all complex accounts, and consumer and QuickStep lending. Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required. Possess effective selling, cross selling and referral skills. Possess strong mathematical, problem solving, and negotiation skills. Demonstrate ability to manage more complex operational issues, including the ability to provide support to other branches in the absence of the Division Operations Manager. Experience in a financial sales representative oriented role. Travel Up to 20% Compensation & Benefits Targeted starting salary range (based on experience): $51,989 - $77,984 Incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement up to $5,250 annually Get more information at: Employee Benefits Banner Bank
Job Title Property Manager Location Meadows Edge - Isanti, MN US Northern Oaks - North Branch, MN US North Mora Estates - Mora, MN 55051 US Woodcrest - Mora, MN 55051 US (Primary) Category Property Manager Job Type Full-time Job Description Thies & Talle Management, Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Property Manager to oversee four apartment communities located in Isanti, Mora and North Branch, MN. Duties include leasing, rent collections, resident relations, and management of day-to-day operations. Customer service, sales, organizational, and administrative skills and experience required. Professional and friendly work environment. Salary commensurate with experience. Great benefits including health, life, vacation and 401(k)! Equal Opportunity Employer SUMMARY: The Property Manager is responsible for the leasing of rental units, the collection of rent, and the authorization of various payments necessary to run the facility. Supervises staff to ensure smooth, efficient, and profitable operation of the site. Responds to concerns and requests of residents of the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property. Sets appointments, shows apartments, certifies potential residents and maintains a high percentage of occupancy. Screens applicants according to company policies and procedures. Notifies applicants of status through proper channels. Reviews applications with Regional Property Manager. Performs primary Property Manager duties using computer system. Keeps current on system changes and maintains system information. Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria. Ensure new residents are properly moved in apartments including completing move-in inspection form before turning over keys. Ensures departing residents are properly moved out and all paperwork is completed including final account statements and collections packets. Supervises apartment community staff including performance management, discipline, timekeeping, and payroll. Communicates frequently with Regional Property Manager on vital needs of the community. Enforces lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances. Arranges for painters, carpet cleaners, and resident caretakers and maintenance staff to prepare units for new residents. Ensures that all reports including traffic and availability reports, compliance, file inspection, and lease renewal and delinquency are complete and filed timely. Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security. Communicates important information to residents with well-written notices written in a positive manner. Plans events and meetings with residents to develop a positive sense of community. Audit and enter all invoices for payment. Fully investigate any questionable invoices. Inspects all units every six months. Sends follow-up notices to residents and arranges for re-inspection and follow-up. Documents lease violations and follows-up with residents. Handles emergency situations including crime and fire alarms. Understands, follows, and stays current on all information in Operations Manual to ensure that property is in compliance with company policies. SECONDARY DUTIES AND RESPONSIBILITIES include the following: Acts as a liaison between residents and community services. Prepares and distributes notices and newsletters. Helps residents and applicants with their paperwork. Notifies residents of important events. Coordinates resident functions. Completes reference forms for current or former residents. Filing of documentation in resident files. Work with the Police Department to help site meet requirements of Crime Free Multi-Housing program. Review monthly Operating Report to track income and expenses over time. SUPERVISORY RELATIONSHIPS: To perform this position successfully, an individual must be able to work within the following supervisory relationships: The Property Manager position has supervisor responsibilities for property site staff including the leasing specialist, caretaker and maintenance staff. This involves enforcing policies in Operations Resource Center and Employee Handbook and other work rules and policies, coaching regarding employees for performance issues, and delegating. The Property Manager reports to the Regional Property Manager. Job Requirements QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: A high school diploma or equivalent is required. 1-2 years of college or technical school is preferred. Must possess the ability to multi-task in performing the essential functions of the position. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Training and/or experience with subsidized housing is preferred. Certification as occupancy specialist is preferred. A driver's license is required. Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus. Reasoning Ability: Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions. Other Skills/Abilities/Specifications: This job requires self-motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Skill in establishing and maintaining positive relationships with diverse residents, applicants and staff. PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies. WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level of the work environment is usually moderate. The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience. The employee often has to handle difficult and emotional situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While perfuming the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The employee must also be able to spend significant time in front of a computer screen and to work for a considerable period of time a day with a computer. REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship. EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment. Pay Rate: Type Per Year Pay Rate: Low $50,000 Pay Rate: High $52,000
12/03/2025
Full time
Job Title Property Manager Location Meadows Edge - Isanti, MN US Northern Oaks - North Branch, MN US North Mora Estates - Mora, MN 55051 US Woodcrest - Mora, MN 55051 US (Primary) Category Property Manager Job Type Full-time Job Description Thies & Talle Management, Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full-time Property Manager to oversee four apartment communities located in Isanti, Mora and North Branch, MN. Duties include leasing, rent collections, resident relations, and management of day-to-day operations. Customer service, sales, organizational, and administrative skills and experience required. Professional and friendly work environment. Salary commensurate with experience. Great benefits including health, life, vacation and 401(k)! Equal Opportunity Employer SUMMARY: The Property Manager is responsible for the leasing of rental units, the collection of rent, and the authorization of various payments necessary to run the facility. Supervises staff to ensure smooth, efficient, and profitable operation of the site. Responds to concerns and requests of residents of the community. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice. Personally inspect common areas and buildings to monitor the appearance, cleanliness, maintenance, attractiveness, and safety of the property. Sets appointments, shows apartments, certifies potential residents and maintains a high percentage of occupancy. Screens applicants according to company policies and procedures. Notifies applicants of status through proper channels. Reviews applications with Regional Property Manager. Performs primary Property Manager duties using computer system. Keeps current on system changes and maintains system information. Manage processing of applications to ensure rapid turnover of vacant apartments while following selection criteria. Ensure new residents are properly moved in apartments including completing move-in inspection form before turning over keys. Ensures departing residents are properly moved out and all paperwork is completed including final account statements and collections packets. Supervises apartment community staff including performance management, discipline, timekeeping, and payroll. Communicates frequently with Regional Property Manager on vital needs of the community. Enforces lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances. Arranges for painters, carpet cleaners, and resident caretakers and maintenance staff to prepare units for new residents. Ensures that all reports including traffic and availability reports, compliance, file inspection, and lease renewal and delinquency are complete and filed timely. Resolve day-to-day resident problems and concerns including maintenance, parking, rent or other charges, safety and security. Communicates important information to residents with well-written notices written in a positive manner. Plans events and meetings with residents to develop a positive sense of community. Audit and enter all invoices for payment. Fully investigate any questionable invoices. Inspects all units every six months. Sends follow-up notices to residents and arranges for re-inspection and follow-up. Documents lease violations and follows-up with residents. Handles emergency situations including crime and fire alarms. Understands, follows, and stays current on all information in Operations Manual to ensure that property is in compliance with company policies. SECONDARY DUTIES AND RESPONSIBILITIES include the following: Acts as a liaison between residents and community services. Prepares and distributes notices and newsletters. Helps residents and applicants with their paperwork. Notifies residents of important events. Coordinates resident functions. Completes reference forms for current or former residents. Filing of documentation in resident files. Work with the Police Department to help site meet requirements of Crime Free Multi-Housing program. Review monthly Operating Report to track income and expenses over time. SUPERVISORY RELATIONSHIPS: To perform this position successfully, an individual must be able to work within the following supervisory relationships: The Property Manager position has supervisor responsibilities for property site staff including the leasing specialist, caretaker and maintenance staff. This involves enforcing policies in Operations Resource Center and Employee Handbook and other work rules and policies, coaching regarding employees for performance issues, and delegating. The Property Manager reports to the Regional Property Manager. Job Requirements QUALIFICATION REQUIREMENTS: To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience: A high school diploma or equivalent is required. 1-2 years of college or technical school is preferred. Must possess the ability to multi-task in performing the essential functions of the position. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Training and/or experience with subsidized housing is preferred. Certification as occupancy specialist is preferred. A driver's license is required. Language Skills: Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus. Reasoning Ability: Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions. Other Skills/Abilities/Specifications: This job requires self-motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Skill in establishing and maintaining positive relationships with diverse residents, applicants and staff. PUNCTUALITY AND ATTENDANCE: Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents. Most buildings or apartment communities managed by Management have small staffs and employees must be able to assist other employees in job duties and be available to respond to occasional property or tenant emergencies. WORKING CONDITIONS: The working condition characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level of the work environment is usually moderate. The employee will come in contact with applicants, residents and former residents from diverse religious, cultural and economic backgrounds, including persons with special needs, where communications may pose challenges that will require additional efforts and patience. The employee often has to handle difficult and emotional situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While perfuming the duties of this job, the employee is regularly required to stand; walk; sit; stoop; kneel; crouch; crawl; climb stairs; and talk or hear. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The employee must also be able to spend significant time in front of a computer screen and to work for a considerable period of time a day with a computer. REASONABLE ACCOMMODATIONS: Management will provide reasonable accommodations to qualified applicants and employees with disabilities in connection with its application process, modifications or adjustments to the work environment, and modifications or adjustments that allow a disabled individual to have equal benefits and privileges of employment as are enjoyed by other similarly situated individuals without disabilities, unless doing so would cause undue hardship. EQUIPMENT AND TOOLS USED: Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of computer, typewriter, copy machine, phone and answering service, pager, and other general office equipment. Pay Rate: Type Per Year Pay Rate: Low $50,000 Pay Rate: High $52,000
Description: Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do. Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you're not just joining a company - you're joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. We are looking for a dynamic Financial Service Specialist to join our team! In this role, you will provide essential administrative and financial support, ensuring smooth operations and contributing to the success of your team. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Transmit daily positive pay files to the bank and track daily balances in the operating account. Leverage AI tools and technology confidently as part of your daily workflow, embracing innovation to work smarter and support the team more effectively. Support Senior Financial Service Specialist to ensure team success Lead the monthly close process for our downstate offices and support the preparation of reports that keep our financial picture clear. Ensure accuracy and clarity by reconciling bank statements and applying customer payments - your attention to detail helps keep our operations running smoothly. Identify billing issues and coordinate with branches to resolve discrepancies and track missing DBL commissions. Requirements: College degree preferred, high school diploma or equivalent required. Proficiency in AI tools and experience using systems such as ImageRight, Outlook, and other related platforms to enhance efficiency and streamline processes. Proficiency in Microsoft Office; experience with Vertafore is a plus. Strong interpersonal skills with the ability to work effectively with colleagues. Excellent verbal and written communication skills. Highly organized with strong attention to detail. Total Rewards Package: Compensation: $47,500-$52,500, based experience and education. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education. MS24 Compensation details: 0 Yearly Salary PI618ab93e9c17-2062
12/02/2025
Full time
Description: Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most - so they can move forward with confidence. Our vision of creating a future that's safer and more secure drives everything we do. Innovation is not optional here - it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together - across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you're not just joining a company - you're joining a culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. We are looking for a dynamic Financial Service Specialist to join our team! In this role, you will provide essential administrative and financial support, ensuring smooth operations and contributing to the success of your team. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Perform general administrative duties including supply ordering, mail processing, scanning, bank deposits, and other routine office tasks. Transmit daily positive pay files to the bank and track daily balances in the operating account. Leverage AI tools and technology confidently as part of your daily workflow, embracing innovation to work smarter and support the team more effectively. Support Senior Financial Service Specialist to ensure team success Lead the monthly close process for our downstate offices and support the preparation of reports that keep our financial picture clear. Ensure accuracy and clarity by reconciling bank statements and applying customer payments - your attention to detail helps keep our operations running smoothly. Identify billing issues and coordinate with branches to resolve discrepancies and track missing DBL commissions. Requirements: College degree preferred, high school diploma or equivalent required. Proficiency in AI tools and experience using systems such as ImageRight, Outlook, and other related platforms to enhance efficiency and streamline processes. Proficiency in Microsoft Office; experience with Vertafore is a plus. Strong interpersonal skills with the ability to work effectively with colleagues. Excellent verbal and written communication skills. Highly organized with strong attention to detail. Total Rewards Package: Compensation: $47,500-$52,500, based experience and education. Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more! Employee Stock Ownership Program As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here's what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company's success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company's growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling , based experience and education. MS24 Compensation details: 0 Yearly Salary PI618ab93e9c17-2062
Description: Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Requirements: Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements . click apply for full job details
12/01/2025
Full time
Description: Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Requirements: Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements . click apply for full job details
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $26.00-$32.00/hr. to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $26-32 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $26.00-$32.00/hr. to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $26-32 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: . click apply for full job details
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Build Relationships. Serve Essential Industries. Protect Public Health. Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living? Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you. At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you. What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors. Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions. Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support. Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards. Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food production Strong communication, negotiation, and relationship-building skills Self-starter with a drive to exceed goals and grow territory Ability to work independently and as part of a collaborative team Familiarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do. Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year) Company vehicle, phone, and laptop Comprehensive training and ongoing professional development Supportive team culture and mission-driven work Opportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must haves for this job: High school diploma or equivalent Valid driver's license and satisfactory motor vehicle record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: Bachelor's degree in Business, Marketing, or a related field 2+ years' proven success in Business-to-Business or related sales experience Prior experience in the Pest Control industry Experience with SalesForce Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Employment and Education verification DOT Physical with 5-Panel Drug Screen Detailed Job Requirements: Position Title: Account Manager / Sales Representative Reports To: Branch Manager Travel: 10% FLSA Status: Exempt Exemption: Outside Sales EEOC Class: Sales Workers Salary: $55,000-$65,000 plus commissions Position Summary: The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction. Essential Duties & Responsibilities: Drive new business opportunities by prospecting, developing leads, and cold calling Develop leads, maintain a list of prospective customers, and identify opportunities to expand client service offerings Build and foster a network of referrals to generate leads and growth opportunities Optimize the sales cycle to drive the business forward at every step of the sales process Develop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer service Develop strong internal relationships with operations, marketing, and other corporate departments Foster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest management Represent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade shows Inspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challenges Develop proposals according to Sprague's pricing strategy Write clear, concise reports, proposals, and presentations; assist in responding to RFPs Deliver professional presentations or demonstrations to clients, prospective clients, and industry contacts Coordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planning Effectively communicate value and benefits of Sprague products and services to overcome client objections and close deals Conduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price point Introduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account support Other duties as assigned Knowledge, Skills, and Abilities Active listening skills and the ability to understand the points being made and ask questions to clarify the situation Complex problem-solving and the ability to review detailed information to evaluate options and implement solutions Critical thinking and the ability to identify the strengths and weaknesses of alternative solutions Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a competitive market Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to travel within territory and to Sprague's Home Office Proficiency in CRM software Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quickly Strong understanding of market trends and customer needs in the region Ability to work independently and as part of a team Ability to pass background screening requirements, including identity . click apply for full job details
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $24-28/hr to start (depending on experience) plus performance bonuses and sales commissions A Sign-on Bonus of $1500, $500 at 90 days, $1,000 at 1 year Please note: The sign-on bonus of $1,500 is subject to applicable taxes and withholdings A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $24-28 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $24-28/hr to start (depending on experience) plus performance bonuses and sales commissions A Sign-on Bonus of $1500, $500 at 90 days, $1,000 at 1 year Please note: The sign-on bonus of $1,500 is subject to applicable taxes and withholdings A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Title: Route Manager (Commercial Pest Control Technician) Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt Exemption: NA EEOC Class: Individual Contributor Salary: $24-28 per hour (depending on market, experience, and licensing) plus incentives Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity . click apply for full job details
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a licensed Pest Control Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $27-32/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record California Branch 2 Pest Control License 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED California Branch 2 Pest Control License 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Preferred Qualifications: Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. Are you a problem-solver who thrives on independence, but loves being part of a winning team? Sprague Pest Solutions is looking for a licensed Pest Control Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $27-32/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record California Branch 2 Pest Control License 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Essential Functions: Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED California Branch 2 Pest Control License 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Residency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Preferred Qualifications: Previous pest control experience Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping . click apply for full job details
Civista Bank Description: POSITION PURPOSE: A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS: Ensure operational tasks are followed & completed daily by all Branch employees. Responsible for the retention of operational materials as well as managing audits to ensure operational soundness. Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank. Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy. Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process. Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: QUALIFICATIONS, KNOWLEDGE AND SKILLS: Minimum 2 or 3 years' experience in branch banking environment. Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. Associate's Degree preferred. High School diploma or equivalent required. PHYSICAL REQUIREMENTS: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PIe15e7844fc2d-2676
12/01/2025
Full time
Civista Bank Description: POSITION PURPOSE: A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS: Ensure operational tasks are followed & completed daily by all Branch employees. Responsible for the retention of operational materials as well as managing audits to ensure operational soundness. Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank. Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy. Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process. Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: QUALIFICATIONS, KNOWLEDGE AND SKILLS: Minimum 2 or 3 years' experience in branch banking environment. Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. Associate's Degree preferred. High School diploma or equivalent required. PHYSICAL REQUIREMENTS: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PIe15e7844fc2d-2676
Civista Bank Description: POSITION PURPOSE: A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS: Ensure operational tasks are followed & completed daily by all Branch employees. Responsible for the retention of operational materials as well as managing audits to ensure operational soundness. Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank. Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy. Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process. Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: QUALIFICATIONS, KNOWLEDGE AND SKILLS: Minimum 2 or 3 years' experience in branch banking environment. Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. Associate's Degree preferred. High School diploma or equivalent required. PHYSICAL REQUIREMENTS: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PIef369f49a5-
12/01/2025
Full time
Civista Bank Description: POSITION PURPOSE: A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS: Ensure operational tasks are followed & completed daily by all Branch employees. Responsible for the retention of operational materials as well as managing audits to ensure operational soundness. Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank. Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily. Execute customer requests with speed and accuracy. Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process. Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: QUALIFICATIONS, KNOWLEDGE AND SKILLS: Minimum 2 or 3 years' experience in branch banking environment. Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. Associate's Degree preferred. High School diploma or equivalent required. PHYSICAL REQUIREMENTS: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PIef369f49a5-
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $21-28/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: - Previous pest control experience - Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping . click apply for full job details
12/01/2025
Full time
Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships. If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you. Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics. What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly. Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision. Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services. Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads. Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back. Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed. Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us. Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer service Strong communication and time management skills A valid driver's license and a clean driving record A desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful. Impactful Work: Help businesses thrive by keeping their environments safe and pest-free. Career Growth: We invest in your development with ongoing training and advancement opportunities. Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here: Salary: $21-28/hr to start (depending on experience) plus performance bonuses and sales commissions A take-home service vehicle with gas card Company-provided phone, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs. Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services. Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations. Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job: High school diploma or equivalent Valid Driver's License and satisfactory Motor Vehicle Record 2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality roles Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Nice to haves for this job: 2+ years' experience in pest control, landscaping, agriculture, or food production Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Position Summary: The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations. Scheduling Ownership: Manage a dedicated route of commercial clients. Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction: Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems. Respond quickly and professionally to client complaints and service requests. Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety: Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards. Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement: Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies. Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned. Job Requirements: High School Diploma or GED 2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services 2+ years' experience in customer service, sales, retail, or hospitality roles Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks Ability to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications: - Previous pest control experience - Pest control, industrial, or safety certifications Physical Requirements: Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments. Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds. Bending, Stooping, and Crawling: Frequent bending, stooping . click apply for full job details
