74 jobs found

Description: Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI9232bc685a88-4305

Overview: Think BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We're entrepreneurs at heart-growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us! () About the Role We're looking for a results-driven Small Business Banker to build lasting relationships with businesses generating up to $5 million in annual revenue. In this role, you'll provide strategic financial solutions, deliver exceptional client service, and drive growth through deposits, loans, and treasury services. As a key member of the branch team, you'll also represent the bank in the community and collaborate with internal partners to meet client needs. What You'll Do Grow and manage a portfolio of 250+ small business clients. Proactively acquire new relationships through prospecting, networking, and outreach. Deliver tailored financial advice by analyzing client needs and recommending appropriate deposit, lending, and treasury solutions. Collaborate with partners in Lending, Treasury, Mortgage, and Wealth Management to offer holistic banking services. Support branch operations including account opening, teller transactions, and loan support as needed. Serve as a community ambassador and leader for the bank's small business efforts. Ensure compliance with all regulatory, policy, and procedural standards . Key Responsibilities Consistently meet or exceed sales and referral goals for deposits, loans, and services. Perform financial reviews and loan pre-screens; complete cash flow analyses. Make independent overdraft pay/return decisions within assigned limits. Support the loan application and closing process; collect and review required documentation. Maintain operational integrity through proper balancing, ticketing, and risk protocols. Adhere to compliance and regulatory training, including S.A.F.E. Act requirements. Qualifications: What You Bring 2-4 years of recent experience as a Small Business Banker or similar role. Solid credit background with proven ability to structure loans and analyze credit. Demonstrated success in acquiring and growing small business relationships. Ability to complete independent pre-screens and cash flow analysis. Collaborative, proactive, and goal-oriented mindset. Excellent communication and relationship management skills. Education: Bachelors degree in Business or Finance preferred. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree. SBA lending experience a plus. Benefits & Perks We offer a competitive benefits package designed to support your success: Health Coverage : Medical, dental, and vision plans with employer contributions. Retirement Savings : 401(k) with matching, plus additional retirement options. Paid Time Off & Holidays: Generous PTO and paid holidays. Wellness Support : Access to mental health and financial wellness resources. Visit our benefits page to learn mor e Benefits! () Join City National Bank of Florida. The possibilities are endless. Special information to candidates: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters here () . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at or by e-mail at (mailto:) . By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See City National Bank of Florida Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Description: Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI9232bc685a88-4305

Overview: Think BIG. Achieve More. At City National Bank of Florida, we invest in our people and the communities we serve. Join a team where ambitious careers and meaningful relationships thrive together. We're entrepreneurs at heart-growing fast, making an impact, and shaping the future of banking in Florida. To learn more about City National Bank of Florida visit About Us! () About the Role We're looking for a results-driven Small Business Banker to build lasting relationships with businesses generating up to $5 million in annual revenue. In this role, you'll provide strategic financial solutions, deliver exceptional client service, and drive growth through deposits, loans, and treasury services. As a key member of the branch team, you'll also represent the bank in the community and collaborate with internal partners to meet client needs. What You'll Do Grow and manage a portfolio of 250+ small business clients. Proactively acquire new relationships through prospecting, networking, and outreach. Deliver tailored financial advice by analyzing client needs and recommending appropriate deposit, lending, and treasury solutions. Collaborate with partners in Lending, Treasury, Mortgage, and Wealth Management to offer holistic banking services. Support branch operations including account opening, teller transactions, and loan support as needed. Serve as a community ambassador and leader for the bank's small business efforts. Ensure compliance with all regulatory, policy, and procedural standards . Key Responsibilities Consistently meet or exceed sales and referral goals for deposits, loans, and services. Perform financial reviews and loan pre-screens; complete cash flow analyses. Make independent overdraft pay/return decisions within assigned limits. Support the loan application and closing process; collect and review required documentation. Maintain operational integrity through proper balancing, ticketing, and risk protocols. Adhere to compliance and regulatory training, including S.A.F.E. Act requirements. Qualifications: What You Bring 2-7 years of recent experience as a Small Business Banker or similar role. Solid credit background with proven ability to structure loans and analyze credit. Demonstrated success in acquiring and growing small business relationships. Ability to complete independent pre-screens and cash flow analysis. Collaborative, proactive, and goal-oriented mindset. Excellent communication and relationship management skills. Education: Bachelors degree in Business or Finance preferred. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree. SBA lending experience a plus. Benefits & Perks We offer a competitive benefits package designed to support your success: Health Coverage : Medical, dental, and vision plans with employer contributions. Retirement Savings : 401(k) with matching, plus additional retirement options. Paid Time Off & Holidays: Generous PTO and paid holidays. Wellness Support : Access to mental health and financial wellness resources. Visit our benefits page to learn mor e Benefits! () Join City National Bank of Florida. The possibilities are endless. Special information to candidates: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters here () . The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at or by e-mail at (mailto:) . By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See City National Bank of Florida Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Description: Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI9232bc685a88-4305

Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Banker for Banner Bank you will provide an excellent experience for clients acting as the face of the Bank and process transactions accurately and efficiently. Assist clients in achieving their financial goals by actively referring Bank products/services and sell Bank products and services via in-person and telephone conversations. You'll maintain a high level of personal reliability and punctuality and work effectively as a team contributor on all assignments. What you'll need 3 or more months of job-related experience including cash handling, client service and sales required Previous Teller experience preferred Strong organizational skills; basic skills in math, negotiation, and problem solving Effective verbal and written communication skills; proper phone and email etiquette Good interpersonal and relationship building skills; excellent customer service skills NOTE: higher levels of experience may be considered for a higher-level role in the same job. Our Process Complete a simple application and answer a few questions Take a quick assessment that gives us a little more insight on your work style Have a phone interview with the manager or recruiter Have an on-site interview with the manager and another key member or two of the team Get an offer if it's the right fit for you and Banner Start working after a background check and kick-off an amazing career Compensation and Benefits Targeted starting hourly range (based on experience): $18+/hour Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank

Description: Position Summary: The Universal Banker is the core role within the First Federal Lakewood retail branches. There are 3 levels within the Universal Banker job family with progressive responsibilities. All Universal Bankers provides exceptional front line customer service and sales within the branch. The Universal Banker 2, as directed, provides day-to-day direction to other Universal Bankers, approves transactions and assigns work. Performs primary and advanced duties including check verification, wire transfers, and facilitation of team meetings. Duties and Responsibilities: Provides excellent customer service by processing customer transactions and handling account maintenance; answers customer inquiries both in person and on the telephone including Customer Relationship Center Support; follows-up with customers as necessary. Monitors activities and acts as a resource for assigned staff; approves transactions; ensures procedures are being followed; monitors over/short reports. As needed, operates teller window following Branch Operation Guidelines, policies and procedures. Maintains vault by ordering cash, distributing cash to assigned staff, and reconciling the vault; ensures adequate cash is available for customer transactions. Opens and closes accounts and services with accuracy and in accordance to bank policies and applicable regulations. Cross-sells bank's products and services and makes referrals for investment, mortgage and business banking products. Handles check verification and wire transfers as needed. Keeps up to date with related system and maintains wire transfer certification. Understands and strives to meet individual, team and branch performance metrics and sales goals. Facilitates teamwork and shared responsibility for success. Participates in and may lead team meetings, completes all assigned training and leads staff training as necessary. Learns/keeps up to date with all assigned systems, software and procedures including Digital Banking system, online service procedures, wire transfer certification and Webcapture system. Able to perform all branch opening and closing duties. Prepares, updates and monitors assigned reports in a timely manner and with accuracy. May float to other bank branches as needed. Keeps up to date and complies with all bank policies/procedures as well as applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations. Other Duties as assigned. The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Requirements: Qualifications and Skills: 2-4 Years of banking experience is required. Experience must include cash handling and customer service. Experience handling cash is required. 0-2 years of experience as a supervisor, mentor or team leader is preferred. Strong understanding of banking laws and regulations is required. Notary Public is preferred. High School Diploma or equivalent is required. Proficiency in MS Office Outlook, Excel, Word or similar software is required. Cleartouch, Nautilus, various government and investor software/web portals is preferred. CRM is preferred. Driver's license is required (for float positions) Necessary competencies: Active Listening Change Champion Coaching Communication Conflict Resolution Organizational Savvy Process Oriented Service Orientation Physical Environment: While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in a retail bank setting. Employee must be able to work days and hours that branch is open including weekends and overtime as needed. PIb-7759

Description: JOB TITLE: UNIVERSAL BANKER DEPARTMENT: TUSCOLA REPORTS TO: BRANCH MANAGER FLSA STATUS: NON-EXEMPT TYPE OF POSITION: FULL-TIME JOB SUMMARY Perform a full range of banking services to individual customers and commercial clients as well as providing general internal support. The position is responsible for greeting customers and directing them to the appropriate department or person. Other duties include providing New Accounts and Teller services, cross-selling bank products and services, and supporting the other branch needs. Communicate effectively with current and prospective customers. Project a professional image for TrustBank by providing exceptional customer service at all times. DUTIES AND RESPONSIBILITIES 1. Open and close bank when needed. 2. Remain flexible to scheduling needs during all Tuscola location business hours. 3. Ensure that customers receive prompt and courteous service. 4. Answer phone inquiries. 5. Balance drawer cash and vault cash. 6. Run teller transactions accurately and efficiently. 7. Process night drop deposits. 8. Approve checks within limits. 9. Assist customers in resolving account related problems. 10. Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customers needs. 11. Assist customers by opening new accounts. 12. Give out appropriate loan applications. 13. Cross-sell products to customers. 14. Issue and redeem certificates of deposit. 15. Stay within compliance guidelines when opening and closing all accounts. 16. Order ATM/Debit cards and update information, activate, etc. 17. Process check orders/re-orders for customers with products for personal and business purposes. 18. Order and stock adequate supplies. 19. Attend bank meetings and educational seminars as required. 20. Maintain over and short reports and transaction reports. 21. Ship and order currency and coin from Fed. 22. Scan and balance transaction in the proof program. 23. Promote TrustBanks Values and Service Standards. 24. Assist with monthly reports 25. Represent TrustBank at community functions 26. Provide support to Branch Manager and Market President 27. Perform other duties as assigned. WORKING CONDITIONS The position is a full-time position, working 40-hours per week. Some of the work is repetitive, and you will be required to deal with the public and must be courteous and efficient. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. TRUSTBANK CORE VALUES Embrace and promote the TrustBank Culture and Core Values in all aspects of your duties. COMPENSATION AND BENEFITS The estimated annual salary for this position is $17 - $20/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidates qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our banks career page. DISCLOSURES Trust Bank recognizes that people are our banks strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. Equal Opportunity Employer/Disability/Veterans. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Updated: July 30, 2025 Requirements: EDUCATION and/or EXPERIENCE Must have high school education and be able to master on-the-job training requirements. Prior retail banking experience is desired but not necessary. REQUIRED SKILLS AND ABILITIES Experience in sales, relationship management, and cross selling skills are desired. Must be proactive thinking, be able to learn compliance, product knowledge, have problem solving skills, and work collaboratively. The ability to perform detailed work with accuracy and cash handling skills are essential. TECHNICAL SKILLS Ability to use computer for data entry, word processing, MSOffice, and may be assigned Excel spreadsheet work. Knowledge and ability to learn the banks data processing system. Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment. Compensation details: 17-20 Hourly Wage PIe1ccf8e7fd79-8655

Civista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships. The PB II demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. Key Accountabilities, Responsibilities and Expectations: Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Adhere to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Develop an expansive knowledge of products and services to fulfill customer needs, driving sales production. Expected task include but are not limited to opening new consumer deposit and lending accounts, opening new business accounts, performing maintenance, meeting cross sell goals and solving problems daily. Competently, with speed and accuracy, execute on customer requests. Understanding all aspects of consumer lending and new accounts in daily and weekly activities; building customer trust and managing relationships through the life of the customer relationship. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team. Ensuring operational tasks are followed & completed daily. Maintain cash levels and outages within the parameters of the established guidelines. Constant, consistent communication internally and externally. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: Qualifications, Knowledge and Skills: 3-5 years of previous teller experience required. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. High School diploma or equivalent required. Above average knowledge of technology and willingness to adapt to new software technologies. Ability to work under deadlines with frequent interruption. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PId7f3dd5-

Availa Bank Description: EEO Employer Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more. UNIVERSAL BANKER I (BANK TELLER) POSITION SUMMARY This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts. This is not a remote position SCHEDULE: Full-time role 8:00 a.m. to 5:00 p.m. Monday through Friday Additional or different hours may be necessary as business needs warrant BENEFITS Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include: Medical, Dental & Vision Plans Option for Health Savings Account (HSA) Life Insurance (Company paid for employee) 401K and Employee Stock Ownership Plan (ESOP) Company Paid Short & Long Term Disability Insurance Flexible Spending Account (FSA) & Dependent Care Eligibility for Tuition Assistance and Discounts Employee Assistance Program (EAP) UNIVERSAL BANKER I (BANK TELLER) ESSENTIAL DUTIES AND ACCOUNTABILITIES Provide exceptional customer service through quality conversations and efficient and accurate process of customer transactions. Build relationships with customers by identifying needs and offering solutions. Provide accurate information to customers based on product and service knowledge and understanding of the banking industry. Frequently communicate with customers and employees in person or by phone and exchange accurate information in these situations. Sell, open, and maintain banking products and services to new and existing customers. Cross sell bank products as part of the regular transaction process. Proficient in customer account opening, maintenance, and closing accounts (including checking, savings, CDs and safe deposit boxes). Process check orders; follow check cashing procedures; issue cashier's checks; process wire transfers, perform online and mobile banking maintenance; process stop payments and debit card disputes. Handle financial transactions efficiently and effectively with all customers (including, but not limited to deposits, withdrawals, advances, loan payments and merchant transactions). Maintain a balanced cash drawer. Perform ATM/ITM duties in applicable markets. Meet or exceed all established branch goals and contribute to branch deposit growth. Requirements: UNIVERSAL BANKER I (BANK TELLER) ROLE QUALIFICATIONS: Education High school diploma or equivalent required Experience Accounting or banking experience encouraged Other Skills and Abilities Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required Strong math skills; add, subtract, multiply and divide in all units of measure Exceptional oral, written and interpersonal communication skills Ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees Understands computer and other equipment capabilities and limitations Exceptional organizational and time management skills Ability to multi-task in a fast-paced environment Maintain a complete understanding of regulatory and compliance policies and procedures Be able to work flexible hours and shifts Must have a valid driver's license and reliable transportation PM21 PId0111c35e6e2-2175

Floating Universal Banker Location7 E. Spaulding Avenue, Pueblo West, CO, 81007, United States Base Pay$18.50 - $19.50 / Hour Job CategoryRetail Banking Employee TypeFT Non-Exempt Required DegreeHigh school Manage OthersNo Minimum Experience1 Year Description SUMMARY OF JOB: Accurately complete financial transactions for customers, which includes opening accounts, handling teller transactions, informing customers of other products and services, and solving customer questions and concerns. Build relationships with customers based on trust and recommend financial solutions based on their needs. Ensure excellent customer experience through onboarding, ongoing service, referrals. Responsible for business development and existing client growth goals. This position will be based our of Pueblo West but will float between Pueblo, Pueblo West and Caon city. this is not a remote position, this position is in office 5 days a week. only apply is you are able to work in-person 5 days a week. ESSENTIAL JOB RESPONSIBILITES: Assist clients with day-to-day customer service requests including more complex issues and interactions regarding customer inquiries, new accounts, and ongoing relationship needs for both depository and lending clients. Perform transfers, loan payments, and wire transactions. Open consumer new accounts with supporting products and services including online banking, mobile banking, and debit cards. Open business accounts and support Treasury Management products and services implementation. Inform customers about all banking products and services; identify and cross-sell referral opportunities to broaden the customers banking relationship. Facilitate teller function for the location and accurately assist customers with processing transactions. Meet/exceed sales and referral goals and meet/exceed individual and branch targets. Maintain current knowledge and follow all bank financial and security regulations and procedures. Embody, embrace, and demonstrate InBanks Core Values: Commitment, Innovation, Responsibility, Teamwork, Happiness, and Authenticity. Other duties as assigned. SPECIFIC DUTIES AND RESPONSIBILITIES: Customer Service: Strong emphasis on excellent customer service skills; ability to work effectively with both internal and external contacts. Financial: Familiarity with financial terms and practices; mathematical calculations. Administrative Duties: Yes Autonomy: Discretion for recognizing and minimizing risk to the bank. Employees Supervised: Not Applicable Budget Responsibility: Not Applicable The applicant who is selected for this position will be eligible for the following compensation and benefits: Targeted hiring range based on experience: $18.50 - $19.50 hourly. This range is an estimate based on potential employee qualifications and other considerations permitted by law under the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. Bonus Eligibility: Annual bonus based on Company Bonus Plan/Individual Performance and is at the Company Discretion. Benefits: Medical, Dental, Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Paid Time Off: Vacation and sick leave, as well as paid Bank Holidays. 401(k): Company match begins with the first contribution and follows the company vesting schedule. Other: access to career training and development opportunities, employee discounts. For more about InBank and our culture, visit us here: Who We Are InBank is an Equal Opportunity Employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, or any other characteristic protected by applicable federal, state, or local laws. Requirements Education: High School Diploma or Equivalent Work Experience: 1+ years experience in sales, teller, new accounts, or loan processing Supervisory Experience: Not Applicable Licenses/Accreditations: None required Computer Skills: Proficient with Microsoft Office Suite Other Requirements: Detail-oriented; decision-making capabilities. Must be able to use fingers, hands, and wrists for repetitive tasks such as typing, using a mouse, handling paper, currency or coin, and operating a telephone. Must be able to open vault doors or lift/transfer items typical in an office environment. Working knowledge of standard banking products, services, and transactions, including deposit products and credit/debit cards. Preferred Skills/ Experience: Prior teller/sales experience. Strong attention to detail and accuracy; professional and courteous communication skills. Ability to cross-sell and/or refer bank products based on customers needs. Strong oral, written customer service skills. Compensation details: 18.5-19.5 Hourly Wage PI797f31bff3af-8484

Relationship Banker II Relationship Banker II DEPARTMENT: Deposit Administration-Retail Department REPORTS TO: Assistant Banking Center Manager/Banking Center Manager SUPERVISES: None FLSA: Non - Exempt STATUS: Full Time EEO Classification: 5 Administrative Support Workers JOB GRADE: G HOURS: Regular full-time 40 hours. Saturday rotation required. SUMMARY: This position provides basic cash receipt and payment services to customers in accordance with financial institution procedures. Meets the needs of customers by becoming familiar with all bank products and services, in order to refer them to appropriate departments for assistance and additional sales opportunities. Consistent in providing courteous, professional, accurate, timely, and knowledgeable service to the customer. Must have the ability to perform vault functions and the ability to open new personal accounts. Responsible for the development of new business relationships and maintaining existing relationships. Answers questions on all services the financial institution provides and recognizes selling and referral opportunities. Operates a cash drawer daily. EDUCATION & EXPERIENCE: High school diploma or equivalent. Associates in business or related field preferred Attend and complete Field & Main University courses Prior banking experience Minimum of six months (6) experience in cash handling/teller experience Good understanding of financial products and services Complete new account training Excellent sales, interpersonal, communication and organization skills Above average computer and keyboard skills ESSENTIAL DUTIES & RESPONSIBILITIES: Performs all teller functions as a Relationship Banker I. Prioritizes and makes on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank's exposure to loss or fraud. Answers basic customer inquiries regarding interest rates, service charges, and account histories, while complying with disclosure requirements, regulations, and consumer privacy policies. Knowledgeable in products and services offered by the bank (Retail, Loan, Trust, Insurance) in order to refer customers to the proper department for issues that cannot be resolved in retail. Identifies and attempts to correct any discrepancies found in customer information files (CIF). Assists in opening and closing of vault and night depository. Balances cash drawer daily. Balances TCR daily. Researches any outages and reports any unresolved discrepancies to supervisor. Knowledgeable in various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Bliley Act, Regulation E, and teller roles and responsibilities relating to each act. Opens and closes the bank by following established security procedures. Proficient in the bank's software used to print instant issue debit cards. Interacts with consumers using the chat feature, answering questions and providing solutions in a professional manner. Provides a complete range of customer service functions, including opening new accounts; checking, savings, and certificate of deposits. Explains available products and services and collect customer information to satisfy the Customer Information Program (CIP). Proactively prospects for new business. Actively refers loan, trust, insurance, and brokerage services to appropriate financial institution specialists. Participates in sales, service, and product training meetings. Proficient with vault responsibilities for the banking center. Follows policies and procedures related to retail areas. Lives and represents the Field & Main culture and brand. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties as assigned. COMPETENCIES: To be successful in this position, an individual should possess and demonstrate the following competencies to perform the essential functions of this position. Computer Skills - Strong working knowledge of computer functions. Proficient in keyboarding. Ability to learn new technical skills and commitment to pursing continuing education opportunities to advance technical skills. Initiative - Ability to determine a correct course of action based on knowledge, policies, and sound judgment. Takes proactive steps to accomplish tasks without specific direction. Seeks out and takes responsibility for additional work assessments. Seeks out new learning opportunities. Keeps supervisor informed on status of incomplete tasks. Ability to consistently make correct decisions based on sound judgment, job knowledge, job experience, and job training. Willingness to take responsibility for decisions. Keeps supervisor informed of decision and reason and base for the decision. Follow-Up - Completes assignments and tasks willingly, promptly, and efficiently. Responds with a sense of urgency to requests from customers, co-workers, and /or supervisor. Keeps supervisor informed of status of completed tasks. Communication Skills - Relates positively to customers, co-workers, and supervisors. Consistently keeps supervisor informed. Consistently demonstrates appropriate use language expected in a professional work environment. Considerate and respectful of customers, co-workers, and supervisors by tone, volume, and mannerism used in communicating. Expresses thoughts clearly and proficiently in written and oral form. Maintains confidentially in all bank and customer related manners. Interpersonal Relationship Skills -Works well with co-workers, conveying thoughts and actions in a positive manner. Supports, accepts, and understands management and company directives and works to help achieve individual, departmental, and company objectives and goals with positive behavior. Consistently displays a willingness to cooperate. Receptive to suggestions for improvement. Strong sense of business propriety and decorum. Interacts and communicates with individuals at all levels of the organization. Dependable, consistently at work and on time, follows instructions, responds to management directions, and solicits feedback to improve performance. Time Management - Ability to consistently display a sense of urgency in completing tasks and servicing customer's needs. Ability to maintain accuracy and quality of work as quantity of work increases. Individual organizes, prioritizes, and plans work activities and use of time efficiently. Effectively prioritizes duties and develops a system that triggers action in own workflow. Possess ability to realize urgent nature of tasks assigned. Effectively uses the proper resources to maintain an organized, neat, and efficient work environment necessary for completion of duties in a timely manner. Demonstrates accuracy and thoroughness and monitors own work to ensure quality and quantity of work. Takes time to verify work and promptly correct errors. Maintains all the required and appropriate records necessary in the job. Adherence to Policies & Procedures - Understands the importance of adherence to bank policies in job related functions, employee, and banking issues. Maintains confidentiality of employee, customer, and bank information within and outside of the company. Actions and behaviors reflect positively on the company. Maintains highest level of honesty in handling customer, employee, and bank information. ADA REQUIREMENTS: Work is performed in an open office setting; one must be able to concentrate and perform work in an area that will likely result in the interruptions of one's duties. Ability to stand for long periods of time. May be required to lift items weighing up to 25-70 lbs. This job description may not be all-inclusive. Employees are expected to perform other duties as assigned or directed by management. Job descriptions and duties may be modified when deemed appropriate by management. REV. 03/02/2023 TV EOE/ Minorities/Women/Vets/Disabled PIee47b5-

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Post Charge-off Recovery Specialist to join Kirtland Credit Union! This is a full-time, On-Site position, based at our Gibson Operations Center in Albuquerque. We encourage a cover letter when applying. Sign on Bonus available with this position! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program 401 (k) employer match Paid time off with accrual starting from day one. 11 Paid holidays off during the year! Tuition Reimbursement for College Degrees Employee Clothing Advance Fitness Reimbursement Program Employer paid Life Insurance Employee Assistance Program Employer paid Short- and Long-Term Disability Insurance Travel Assistance Program This is what we would like you to do: Responsible for maximizing the recovery of charged-off loans and share accounts, including analyzing and evaluating debts, debtors, and courses of action consistent with applicable department standards, as well as working with collection agency partners and legal representatives. Provide supporting information and updates requested by authorized parties. Ensure accurate financial record-keeping for amounts received as recoveries, as well as tracking of amounts owed, including through judgment and garnishment or under a stipulated agreement. Interact with debtors, co-workers, attorneys, credit reporting agencies, debt collection agencies, and others as required by each situation. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Primary Job Duties: Assumes responsibility for ensuring post charge-off collection efforts are timely, efficient, and accurate. Understands and assesses the different avenues for post charge-off debt collection, including the various potential outcomes of collections lawsuits, including stipulated agreements and judgment and garnishment. Understands and maintains current working knowledge of all applicable federal and state consumer credit collection laws and regulations, i.e., Fair Debt Collection Practices Act, Fair Credit Reporting Act, and the Uniform Commercial Code as adopted in applicable states, as well as bankruptcy laws. Develops familiarity with Credit Union records and collections systems and other systems/applications which house information about and/or report on loans serviced by Credit Union, as well as how data is transmitted across such systems. Reviews and understands applicable legal documents, including contracts and court judgments. Testifies on behalf of Credit Union at court proceedings when and as required. Process teller transactions, places appropriate holds in accordance to regulations and internal compliance expectations Exercises ability to make sound decisions in routine and non-routine situations with minimal supervision. Updates credit bureau reporting for debtors who settle their debts. Performs assignments as required to include major responsibilities for controlling, coordinating, reviewing, and prioritizing work. Researches, evaluates, and analyzes a host of factors to inform decisions consistent with Account Resolution Department standards and procedures and, as appropriate, in consultation with the VP of Accounts Resolution, to maximize recovery of charged off debts, including whether and how to seek recovery. Assesses the status of the debt (such as whether there have been or are any post-charge off collections activities, whether it is one of multiple debts owed, the age of the debt, and whether an enforceable security interest exists). This may include reviewing contracts to determine applicable provisions. Researches status of the debtor(s), including location to understand which laws and recovery options apply. Calculates and tracks amounts owed by debtors and applies payments properly to interest, costs and fees, and damages. Evaluates debt posture to understand status of debt at time payment is received, including whether payment is being made pursuant to a settlement arrangement or agreement, garnishment, or otherwise. Education/Certification: A two-year college degree (Associate's degree in Business, Finance, or Paralegal Studies) is required. Bachelor's degree in business, finance, or related field preferred. Experience Required: One to three years of recent experience in a legal, debt collection, or related field. Working knowledge of all applicable federal and state consumer credit collection laws and regulations, i.e., Fair Debt Collection Practices Act, Fair Credit Reporting Act, and the Uniform Commercial Code as adopted in applicable states, as well as bankruptcy laws, preferred. Required knowledge, skills and abilities: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loans. Strong communication and interpersonal skills Ability to work well with debtors, colleagues, and third parties Maintain professional appearance and conduct Multi-task oriented Problem solving abilities Ability to operate a PC Proficient with Microsoft Office Suite Ability to stand and sit for 8-hour shifts Ability to work in an office/cubical environment To apply for this exciting opportunity, visit our careers page at Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI8830f9e0df69-3796

Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Post Charge-off Recovery Specialist to join Kirtland Credit Union! This is a full-time, On-Site position, based at our Gibson Operations Center in Albuquerque. We encourage a cover letter when applying. Sign on Bonus available with this position! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program 401 (k) employer match Paid time off with accrual starting from day one. 11 Paid holidays off during the year! Tuition Reimbursement for College Degrees Employee Clothing Advance Fitness Reimbursement Program Employer paid Life Insurance Employee Assistance Program Employer paid Short- and Long-Term Disability Insurance Travel Assistance Program This is what we would like you to do: Responsible for maximizing the recovery of charged-off loans and share accounts, including analyzing and evaluating debts, debtors, and courses of action consistent with applicable department standards, as well as working with collection agency partners and legal representatives. Provide supporting information and updates requested by authorized parties. Ensure accurate financial record-keeping for amounts received as recoveries, as well as tracking of amounts owed, including through judgment and garnishment or under a stipulated agreement. Interact with debtors, co-workers, attorneys, credit reporting agencies, debt collection agencies, and others as required by each situation. Support the credit unions mission, vision, strategic goals, quality initiatives and service standards. Primary Job Duties: Assumes responsibility for ensuring post charge-off collection efforts are timely, efficient, and accurate. Understands and assesses the different avenues for post charge-off debt collection, including the various potential outcomes of collections lawsuits, including stipulated agreements and judgment and garnishment. Understands and maintains current working knowledge of all applicable federal and state consumer credit collection laws and regulations, i.e., Fair Debt Collection Practices Act, Fair Credit Reporting Act, and the Uniform Commercial Code as adopted in applicable states, as well as bankruptcy laws. Develops familiarity with Credit Union records and collections systems and other systems/applications which house information about and/or report on loans serviced by Credit Union, as well as how data is transmitted across such systems. Reviews and understands applicable legal documents, including contracts and court judgments. Testifies on behalf of Credit Union at court proceedings when and as required. Process teller transactions, places appropriate holds in accordance to regulations and internal compliance expectations Exercises ability to make sound decisions in routine and non-routine situations with minimal supervision. Updates credit bureau reporting for debtors who settle their debts. Performs assignments as required to include major responsibilities for controlling, coordinating, reviewing, and prioritizing work. Researches, evaluates, and analyzes a host of factors to inform decisions consistent with Account Resolution Department standards and procedures and, as appropriate, in consultation with the VP of Accounts Resolution, to maximize recovery of charged off debts, including whether and how to seek recovery. Assesses the status of the debt (such as whether there have been or are any post-charge off collections activities, whether it is one of multiple debts owed, the age of the debt, and whether an enforceable security interest exists). This may include reviewing contracts to determine applicable provisions. Researches status of the debtor(s), including location to understand which laws and recovery options apply. Calculates and tracks amounts owed by debtors and applies payments properly to interest, costs and fees, and damages. Evaluates debt posture to understand status of debt at time payment is received, including whether payment is being made pursuant to a settlement arrangement or agreement, garnishment, or otherwise. Education/Certification: A two-year college degree (Associates degree in Business, Finance, or Paralegal Studies) is required. Bachelors degree in business, finance, or related field preferred. Experience Required: One to three years of recent experience in a legal, debt collection, or related field. Working knowledge of all applicable federal and state consumer credit collection laws and regulations, i.e., Fair Debt Collection Practices Act, Fair Credit Reporting Act, and the Uniform Commercial Code as adopted in applicable states, as well as bankruptcy laws, preferred. Required knowledge, skills and abilities: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loans. Strong communication and interpersonal skills Ability to work well with debtors, colleagues, and third parties Maintain professional appearance and conduct Multi-task oriented Problem solving abilities Ability to operate a PC Proficient with Microsoft Office Suite Ability to stand and sit for 8-hour shifts Ability to work in an office/cubical environment To apply for this exciting opportunity, visit our careers page at Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI812b80e087e3-3796

Avidia Bank Equal Employment Opportunity/M/F/disability/protected veteran status Description: Position Overview: Provide phone-based customer service to deposit customers of the bank. Identify opportunities to educate customers regarding additional services and delivery channels that add convenience for the customer. Identify opportunities to refer customers to sales partners for products and services that enhance the quality and convenience of the customer relationship. Primary Responsibilities: Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Professionally and efficiently answer incoming calls regarding the various categories of deposit accounts throughout the bank. Provide customers with requested information, answer questions, and resolve issues in a timely and efficient manner. Coordinate with internal resources regarding ongoing issues, and communicate to customers regarding status and eventual resolution. Identify opportunities to educate customers regarding services or products which would add convenience and enhance the banking relationship. Introduce alternatives for telephone inquiries to the bank including the VRU, mobile banking, internet banking, etc. Identify opportunities to refer customers to resources within the bank for additional products or services, and submit sales requests to notify business partners of sales opportunities. Maintain security of customer information and adhere to Avidia Bank policies in responding to telephone inquiries. Other Responsibilities: Perform related and unrelated duties as may be required. Requirements: High School diploma combined with two years of banking experience. Experience as a teller and customer service representative within a branch (account opening, sales and service to existing and prospective customers), or in a call center environment supporting general deposit account inquiries. Strong customer service, organizational, and communication skills. Demonstrated proficiency in telephone based customer service situations. Ability to prioritize tasks within defined responsibilities and apply bank and department policies and procedures. Knowledge of and familiarity in adhering to account opening procedures, regulations including CIP, etc. Experience utilizing banking core processing systems for account opening and maintenance. Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Access). Avidia Bank is an Equal Opportunity Employer/Veterans/Disabled Member FDIC/DIF PM21 Compensation details: 21-22.5 Hourly Wage PI0188d072499e-7408

Civista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships. The PB II demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. Key Accountabilities, Responsibilities and Expectations: Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Adhere to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Develop an expansive knowledge of products and services to fulfill customer needs, driving sales production. Expected task include but are not limited to opening new consumer deposit and lending accounts, opening new business accounts, performing maintenance, meeting cross sell goals and solving problems daily. Competently, with speed and accuracy, execute on customer requests. Understanding all aspects of consumer lending and new accounts in daily and weekly activities; building customer trust and managing relationships through the life of the customer relationship. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team. Ensuring operational tasks are followed & completed daily. Maintain cash levels and outages within the parameters of the established guidelines. Constant, consistent communication internally and externally. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: Qualifications, Knowledge and Skills: 3-5 years of previous teller experience required. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. High School diploma or equivalent required. Above average knowledge of technology and willingness to adapt to new software technologies. Ability to work under deadlines with frequent interruption. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PI4a8f2f16d5-

Civista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand current banking relationships. The PB II demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve. Key Accountabilities, Responsibilities and Expectations: Daily engagement of customers to build relationships. This entails processing transactions, assessing needs, recommending products, referring partners to customers, thus creating an exceptional customer experience. Adhere to regulations, following policies and procedures to ensure safety and soundness of customers and the bank. Develop an expansive knowledge of products and services to fulfill customer needs, driving sales production. Expected task include but are not limited to opening new consumer deposit and lending accounts, opening new business accounts, performing maintenance, meeting cross sell goals and solving problems daily. Competently, with speed and accuracy, execute on customer requests. Understanding all aspects of consumer lending and new accounts in daily and weekly activities; building customer trust and managing relationships through the life of the customer relationship. Dedication to daily personal growth through active learning. Adapting to new procedures and systems to grow the organization and the team. Ensuring operational tasks are followed & completed daily. Maintain cash levels and outages within the parameters of the established guidelines. Constant, consistent communication internally and externally. Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. Requirements: Qualifications, Knowledge and Skills: 3-5 years of previous teller experience required. Excellent oral, written and presentation skills Detail oriented with the ability to work under deadlines with frequent interruptions. High School diploma or equivalent required. Above average knowledge of technology and willingness to adapt to new software technologies. Ability to work under deadlines with frequent interruption. Physical Requirements: Work involves eye strain due to the constant use of computer screens, reading of reports and so forth. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. Work involves lifting and moving objects up to 50 lbs. Work involves ability to read, hear, write, and communicate professionally both in person and via telephone. Work involves some travel to attend meetings, training, and so forth. EOE - Race/Sex/Disability/Veteran This Position Description is not a complete statement of all duties and responsibilities comprising this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. PIae1cccfc713b-4098