Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Installment Products GTM Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning • Execute business plans which promote the value and profitability of MasterCard acceptance • Enhance the development and design of product-marketing strategy from product decision through product life cycle • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education: • Bachelor's degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable • Extensive experience in new product development • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team Work Conditions: • Some travel required • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Installment Products GTM Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning • Execute business plans which promote the value and profitability of MasterCard acceptance • Enhance the development and design of product-marketing strategy from product decision through product life cycle • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education: • Bachelor's degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable • Extensive experience in new product development • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team Work Conditions: • Some travel required • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Airport Services Product Manager, Cardholder Services - North America Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning • Execute business plans which promote the value and profitability of MasterCard acceptance • Enhance the development and design of product-marketing strategy from product decision through product life cycle • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education: • Bachelor's degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable • Extensive experience in new product development • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team Work Conditions: • Some travel required • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Airport Services Product Manager, Cardholder Services - North America Job Overview: Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships • Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings • Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets • Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning • Execute business plans which promote the value and profitability of MasterCard acceptance • Enhance the development and design of product-marketing strategy from product decision through product life cycle • Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education: • Bachelor's degree in business or equivalent work experience Knowledge / Experience: • 5-8 years prior related work experience with at least two years of management experience desirable • Extensive experience in new product development • Must have strong business/market/financial analysis and project management skills Skills/ Abilities: • Ability to interact and coordinate effectively with internal and external business partners • Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard • Self motivated with a proven track record of delivering success while operating within a team Work Conditions: • Some travel required • General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Commerce Media Manager, Commerce Media Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Within Mastercard Services, our Customer Acquisition & Engagement business drives profitable business growth and maximizes customer lifetime value by transforming routine interactions into lasting relationships. We leverage our unique advantages in data, personalization, incentives, and optimization, in addition to our global expertise and scale, to efficiently acquire high value new customers, drive engagement and desired behaviors, and build customer loyalty. We are looking for a Manager for our newly launched Commerce Media business, a new media network enabling advertisers to provide highly targeted offers and ads to consumers through publishers. Commerce Media is one of our fast-growing businesses within this group at the intersection of commerce, data and digital experiences, focused on performance oriented solutions. Responsibilities: • Identify, pitch, contract, and onboard potential partners like such as digital players, SSPs, etc. working with internal partners (e.g. sales, account teams) to grow reach. • Develop pricing strategies, build business cases, sizing analysis, and customer deal terms • Create and manage partner agreements and contracts. • Monitor and analyze partner performance metrics and via reporting • Build strong relationships with partners through communication and collaboration. • Serve as a link between partners and internal teams to ensure partners to drive mutual growth and success. • Stay updated on industry trends and competitor strategies to refine the program. • Create and implement strategic partnership plans and targets. • Monitor and analyze the performance of partnerships and programs, providing regular reports and insights to stakeholders. Qualifications: • MUST be from Media, Advertising, ad-tech, martech or digital media - supply side preferable, ideally within both high-growth environments and large, matrixed enterprises • Proven experience in partnerships and program management • Deep understanding of marketing technology ecosystems, including supply side platforms or publishers, ad serving, audience and targeting, and performance optimization tools • Experience in developing business requirements and engaging with technical teams • Strong analytical, modeling, and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong organizational skills and attention to detail. • Skills in partnership development, product development, program management Location - New York, 20% travel. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $156,000 - $265,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Commerce Media Manager, Commerce Media Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Within Mastercard Services, our Customer Acquisition & Engagement business drives profitable business growth and maximizes customer lifetime value by transforming routine interactions into lasting relationships. We leverage our unique advantages in data, personalization, incentives, and optimization, in addition to our global expertise and scale, to efficiently acquire high value new customers, drive engagement and desired behaviors, and build customer loyalty. We are looking for a Manager for our newly launched Commerce Media business, a new media network enabling advertisers to provide highly targeted offers and ads to consumers through publishers. Commerce Media is one of our fast-growing businesses within this group at the intersection of commerce, data and digital experiences, focused on performance oriented solutions. Responsibilities: • Identify, pitch, contract, and onboard potential partners like such as digital players, SSPs, etc. working with internal partners (e.g. sales, account teams) to grow reach. • Develop pricing strategies, build business cases, sizing analysis, and customer deal terms • Create and manage partner agreements and contracts. • Monitor and analyze partner performance metrics and via reporting • Build strong relationships with partners through communication and collaboration. • Serve as a link between partners and internal teams to ensure partners to drive mutual growth and success. • Stay updated on industry trends and competitor strategies to refine the program. • Create and implement strategic partnership plans and targets. • Monitor and analyze the performance of partnerships and programs, providing regular reports and insights to stakeholders. Qualifications: • MUST be from Media, Advertising, ad-tech, martech or digital media - supply side preferable, ideally within both high-growth environments and large, matrixed enterprises • Proven experience in partnerships and program management • Deep understanding of marketing technology ecosystems, including supply side platforms or publishers, ad serving, audience and targeting, and performance optimization tools • Experience in developing business requirements and engaging with technical teams • Strong analytical, modeling, and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Strong organizational skills and attention to detail. • Skills in partnership development, product development, program management Location - New York, 20% travel. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $156,000 - $265,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role • Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. • Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. • Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. • Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role • Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. • Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. • Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. • Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You • Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. • Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. • Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. • Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. • Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Development - Dispute Lifecycle Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview We're the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post purchase experience for Mastercard customers worldwide. We design and build intelligent, frictionless tools that not only reduce disputes and combat fraud-but also elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining how disputes are resolved to proactively safeguarding the payment ecosystem, we're driving the future of secure commerce. If you thrive on solving complex problems, shaping customer journeys, and delivering real-world value through technology-this is the team where your ideas will make a difference. The Role • Support the Dispute Lifecycle Product Development team in creating and developing innovative products, services, and programs for dispute resolution and value-added services, leveraging advanced data analysis and business process modeling to drive impactful solutions. • Collaborate with other product areas (e.g., Commercial Product, Send, Product Management, Payment Networks, DRM) to gather, document, and deliver business requirements, ensuring solutions are aligned with business objectives and stakeholder needs. • Lead and document the creation and strategic direction for the Mastercard Dispute Lifecycle program, partnering with engineering to design, develop, and deliver core features through agile processes, while applying critical thinking and cost-benefit analysis to guide decision-making. • Participate in special projects and strategic initiatives with cross-functional stakeholders, utilizing strong communication, stakeholder management, and emotional intelligence to foster collaboration and achieve project goals. The Role • Drive Data-Informed Product Strategy: Analyze dispute lifecycle solutions using data insights and visualization tools to support decision-making, identify trends, and solve complex problems related to new services and enhancements. • Lead Business Case and Requirements Development: Build and document business cases with financial and risk assessments, ensuring stakeholder alignment and clarity in business requirements using tools like Aha, JIRA, Confluence, and process modeling software. • Optimize Workflows and Collaborate Across Teams: Map and improve dispute lifecycle workflows for efficiency and cost savings, while working with senior management and stakeholders to prioritize features and align product roadmaps with regional, global, data, and regulatory needs. • Facilitate Communication and Foster Trust: Present findings, lead meetings, and manage expectations across technical, business, and external teams, demonstrating empathy and relationship-building to ensure successful project outcomes and high platform performance. All About You • Proven experience in conceptualizing, designing, and developing products using Agile/SAFe methodologies. • Advanced skills in data analysis and visualization to uncover actionable insights from complex datasets. • Exceptional ability to communicate across technical and business teams, manage stakeholders, and facilitate effective decision-making. • Skilled in business process modeling, cost-benefit and risk analysis, and driving efficiency improvements. • Self-motivated, curious, and empathetic-adept at learning quickly, building relationships, and navigating change. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
I. Job Summary Manage the Landfill Gas to Energy Facility to maximize production, while ensuring safe work practices, environmental compliance, timely maintenance, compliance with contracts, and coordination with the landfill management and operations. This role acts as a plant owner, and is available whenever necessary to meet the objectives of the role and the needs of the facility. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. By thorough evaluation of operational data, be responsible for planning a proper course of action and have complete ownership for managing production capacity in efforts to reduce plant operating expenses while limiting equipment downtime without impairment. Inspects ongoing activities for safety and environmental compliance, and for adherence to Standard Operating Procedures. Reports and develops recommendations for corrective actions in any instances of reoccurring shutdowns or equipment de-rating in order to notify WMRE operations managers whether further analysis is necessary. Responsible for ensuring compliance with all operational requirements of the air permit, which may include CYCLE task tracking, documentation of compliance with standard operating procedures, performing emissions tests, and adjusting equipment to meet emissions limits. Represents WMRE during third party testing and regulatory inspections. Secures, manages, and coordinates all 3rd party vendors for scheduled plant maintenance, unscheduled down time, compliance, and well-field issues. Regularly communicates this with the Market Area Gas Operations Manager (MAGOM) and/or WMRE Operations Manager. Manages various relationships with power/gas purchasers as a first point of contact, with respect to facility operations and compliance with scheduling requirements. Complies with power purchase agreements, gas sales agreements, interconnect agreements, or other contracts. Inspects plant machinery and equipment. Repairs, maintains, and services all equipment in accordance with the facility Standard Operating Procedures, equipment maintenance manuals, and WMRE policies and training. Must also be knowledgeable to handle non-routine repairs or issues that may arise and require sound, immediate judgment without direct supervision. Implements WM and WMRE safety policies and practices for all work activities, and ensures these practices are followed by other WM staff, vendors, contractors, and visitors entering the facility. Completes all mandatory training activities for both safety and operational training as assigned by supervisor. Procures plant supplies and replacement equipment in an efficient manner by identifying needs in advance, managing vendors, and working within WMRE guidelines as well as being responsible for the annual budget. Promptly responds to call-outs of plant shutdowns during non-business hours to identify the cause of the shutdown and rectify/diagnose through appropriate repairs or adjustments to return the plant to operation while consulting with WMRE operations managers (as needed). This role is given discretion to judge the situation and respond accordingly without management intervention, until needed. Identifies backup staff in coordination with the WMRE regional manager, and assigns call-out schedules to ensure that there is at least one plant manager available 24/7/365 for plant shutdowns and emergencies. For self and backup, adjusts daily or weekly on-site presence at plant during business hours to reflect time spent for call-outs, with consideration that all other daily and monthly duties must be completed on a timely basis. Maintains the facility spare inventory and provides a written inventory count twice annually. Schedules and conducts plant tours as requested to support good community relations. Represent WMRE as the on-site technical expert on production of renewable energy from landfill gas. Participates actively in developing and implementing ongoing public relations between the plant and community to ensure favorable outlook of the facility from both customer and community. Participates in public forums to support business development and community education. Ensures the potential for use of the facility as a marketing platform and supervises such activities. Maintains effective relationships with key political and community decision makers in the region. Completes special assignments/tasks as required by WMRE Operations Manager, Market Area Gas Operations Manager, or Landfill District Manager. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or GED (accredited) Experience: 5 years of relevant work experience diagnosing and repairing internal combustion engines and cooling systems. B. Certificates, Licenses, Registrations or Other Requirements Must have valid drivers license C. Other Knowledge, Skills or Abilities Required Fundamental knowledge of computer data entry and interpretation. Must be able to successfully manage fiduciary responsibilities. Must be able to lift a minimum of 100 lbs. Must be able to travel up to 15% with overnight stays. Must be able to diagnose and repair DC circuits 12/24 volts. Basic knowledge of 120/240/480 3ph volt AC circuits. Understand concepts of 4160 volt circuits Must be familiar with basic principles of building maintenance. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: shop/power plant environment. Please note, this is a salaried position that is eligible for a form of overtime. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
12/07/2025
Full time
I. Job Summary Manage the Landfill Gas to Energy Facility to maximize production, while ensuring safe work practices, environmental compliance, timely maintenance, compliance with contracts, and coordination with the landfill management and operations. This role acts as a plant owner, and is available whenever necessary to meet the objectives of the role and the needs of the facility. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. By thorough evaluation of operational data, be responsible for planning a proper course of action and have complete ownership for managing production capacity in efforts to reduce plant operating expenses while limiting equipment downtime without impairment. Inspects ongoing activities for safety and environmental compliance, and for adherence to Standard Operating Procedures. Reports and develops recommendations for corrective actions in any instances of reoccurring shutdowns or equipment de-rating in order to notify WMRE operations managers whether further analysis is necessary. Responsible for ensuring compliance with all operational requirements of the air permit, which may include CYCLE task tracking, documentation of compliance with standard operating procedures, performing emissions tests, and adjusting equipment to meet emissions limits. Represents WMRE during third party testing and regulatory inspections. Secures, manages, and coordinates all 3rd party vendors for scheduled plant maintenance, unscheduled down time, compliance, and well-field issues. Regularly communicates this with the Market Area Gas Operations Manager (MAGOM) and/or WMRE Operations Manager. Manages various relationships with power/gas purchasers as a first point of contact, with respect to facility operations and compliance with scheduling requirements. Complies with power purchase agreements, gas sales agreements, interconnect agreements, or other contracts. Inspects plant machinery and equipment. Repairs, maintains, and services all equipment in accordance with the facility Standard Operating Procedures, equipment maintenance manuals, and WMRE policies and training. Must also be knowledgeable to handle non-routine repairs or issues that may arise and require sound, immediate judgment without direct supervision. Implements WM and WMRE safety policies and practices for all work activities, and ensures these practices are followed by other WM staff, vendors, contractors, and visitors entering the facility. Completes all mandatory training activities for both safety and operational training as assigned by supervisor. Procures plant supplies and replacement equipment in an efficient manner by identifying needs in advance, managing vendors, and working within WMRE guidelines as well as being responsible for the annual budget. Promptly responds to call-outs of plant shutdowns during non-business hours to identify the cause of the shutdown and rectify/diagnose through appropriate repairs or adjustments to return the plant to operation while consulting with WMRE operations managers (as needed). This role is given discretion to judge the situation and respond accordingly without management intervention, until needed. Identifies backup staff in coordination with the WMRE regional manager, and assigns call-out schedules to ensure that there is at least one plant manager available 24/7/365 for plant shutdowns and emergencies. For self and backup, adjusts daily or weekly on-site presence at plant during business hours to reflect time spent for call-outs, with consideration that all other daily and monthly duties must be completed on a timely basis. Maintains the facility spare inventory and provides a written inventory count twice annually. Schedules and conducts plant tours as requested to support good community relations. Represent WMRE as the on-site technical expert on production of renewable energy from landfill gas. Participates actively in developing and implementing ongoing public relations between the plant and community to ensure favorable outlook of the facility from both customer and community. Participates in public forums to support business development and community education. Ensures the potential for use of the facility as a marketing platform and supervises such activities. Maintains effective relationships with key political and community decision makers in the region. Completes special assignments/tasks as required by WMRE Operations Manager, Market Area Gas Operations Manager, or Landfill District Manager. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: High School Diploma or GED (accredited) Experience: 5 years of relevant work experience diagnosing and repairing internal combustion engines and cooling systems. B. Certificates, Licenses, Registrations or Other Requirements Must have valid drivers license C. Other Knowledge, Skills or Abilities Required Fundamental knowledge of computer data entry and interpretation. Must be able to successfully manage fiduciary responsibilities. Must be able to lift a minimum of 100 lbs. Must be able to travel up to 15% with overnight stays. Must be able to diagnose and repair DC circuits 12/24 volts. Basic knowledge of 120/240/480 3ph volt AC circuits. Understand concepts of 4160 volt circuits Must be familiar with basic principles of building maintenance. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Normal setting for this job is: shop/power plant environment. Please note, this is a salaried position that is eligible for a form of overtime. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
Bowhead / UIC Technical Services
Dahlgren, Virginia
Overview SENIOR LINUX ADMINISTRATOR (RDTE) Bowhead seeks a Senior Linux Administrator (NetServ) to join our team in Dahlgren, VA. The Senior Linux Administrator(NetServ) is responsible for system administration and customer support of servers and workstations in a Research, Development, and Testing and Evaluation (RDT&E) environment. Responsibilities Utilize Red Hat Enterprise Linux system administration experience to provide technical problem solving and in-depth consulting relative to system operations Automate installation methods and system imaging (e.g. Kickstart/Ansible) Use cryptographic experience to set up public key infrastructure (PKI) to create, manage, distribute, use, store, and revoke digital certificates and manage public-key encryption DISA STIG implementation and work within Configuration-Managed Environments Analyze, design, and implement modifications to system software to improve and enhance system performance by correcting errors Plan new hardware acquisitions, interact with vendors, educate customers, and collaborate with other projects within the organization Work closely with engineers to help them use workstations and servers to solve their computationally intensive problems Support application installation, license management, software tracking / distribution and backup/recovery of system configurations and user data files Understand and use essential tools for handling files, directories, command-line environments, and documentation Operate running systems, including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services Configure local storage using partitions and logical volumes Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems Deploy, configure, and maintain systems, including software installation, update, and core services Manage users and groups, including use of a centralized directory for authentication Manage security, including basic firewall and SELinux configuration Configure static routes, packet filtering, and network address translation Set kernel runtime parameters Produce and deliver reports on system utilization Use shell scripting to automate system maintenance tasks Configuring system logging, including remote logging Configure a system to provide networking services, including HTTP/HTTPS, DNS, SMTP, SSH and NTP Qualifications Minimum five to eight years' (5-8) experience in system administration of Linux-based servers and Linux-based workstations High School Diploma required; Bachelros degree preferred Ideal Linux Admin will have troubleshooting skills in RHEL 7/8/9 OS and basic knowledge of Networking fundamentals, specifically TCP/IP protocol suite and IP configuration In addition, working knowledge of security guidelines and polices (DISA STIGs) and tools (Evaluate-STIG, STIG-Manager) Knowledge of / experience with Tenable suite of products (Security Center, Nessus Scanner, Nessus Agent) is a plus Seeking specific experience with the following operating systems and services is required: Red Hat Enterprise Linux (RHEL 8.x with RHEL 7.x and/or RHEL9.x a plus) Must meet DoD 8570 Information Assurance Workforce (IAWF) criteria or Information Assurance Technical (IAT) Level II certification at time of hire (i.e., Security+). Have knowledge of corporate services including: DNS, SMTP, Splunk, Centralized patching solutions such as Red Hat Satellite, Automation solutions such as Ansible Tower / AWX Knowledge of / experience with: Single Sign on solutions such as RHSSO; Virtualization platform management systems such as VMWare / VSphere / Vcenter is a plus Demonstrated experience managing the installation and maintenance of IT infrastructure Experience working in an environment with rapidly changing job priorities Experience with Service Now or similar Ticket Management system Obtain the Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification within 60-90 day of hire Physical Demands: Must be able to lift up to 10-15 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Top Secret level. US Citizenship is a requirement for this contract.
12/07/2025
Full time
Overview SENIOR LINUX ADMINISTRATOR (RDTE) Bowhead seeks a Senior Linux Administrator (NetServ) to join our team in Dahlgren, VA. The Senior Linux Administrator(NetServ) is responsible for system administration and customer support of servers and workstations in a Research, Development, and Testing and Evaluation (RDT&E) environment. Responsibilities Utilize Red Hat Enterprise Linux system administration experience to provide technical problem solving and in-depth consulting relative to system operations Automate installation methods and system imaging (e.g. Kickstart/Ansible) Use cryptographic experience to set up public key infrastructure (PKI) to create, manage, distribute, use, store, and revoke digital certificates and manage public-key encryption DISA STIG implementation and work within Configuration-Managed Environments Analyze, design, and implement modifications to system software to improve and enhance system performance by correcting errors Plan new hardware acquisitions, interact with vendors, educate customers, and collaborate with other projects within the organization Work closely with engineers to help them use workstations and servers to solve their computationally intensive problems Support application installation, license management, software tracking / distribution and backup/recovery of system configurations and user data files Understand and use essential tools for handling files, directories, command-line environments, and documentation Operate running systems, including booting into different run levels, identifying processes, starting and stopping virtual machines, and controlling services Configure local storage using partitions and logical volumes Create and configure file systems and file system attributes, such as permissions, encryption, access control lists, and network file systems Deploy, configure, and maintain systems, including software installation, update, and core services Manage users and groups, including use of a centralized directory for authentication Manage security, including basic firewall and SELinux configuration Configure static routes, packet filtering, and network address translation Set kernel runtime parameters Produce and deliver reports on system utilization Use shell scripting to automate system maintenance tasks Configuring system logging, including remote logging Configure a system to provide networking services, including HTTP/HTTPS, DNS, SMTP, SSH and NTP Qualifications Minimum five to eight years' (5-8) experience in system administration of Linux-based servers and Linux-based workstations High School Diploma required; Bachelros degree preferred Ideal Linux Admin will have troubleshooting skills in RHEL 7/8/9 OS and basic knowledge of Networking fundamentals, specifically TCP/IP protocol suite and IP configuration In addition, working knowledge of security guidelines and polices (DISA STIGs) and tools (Evaluate-STIG, STIG-Manager) Knowledge of / experience with Tenable suite of products (Security Center, Nessus Scanner, Nessus Agent) is a plus Seeking specific experience with the following operating systems and services is required: Red Hat Enterprise Linux (RHEL 8.x with RHEL 7.x and/or RHEL9.x a plus) Must meet DoD 8570 Information Assurance Workforce (IAWF) criteria or Information Assurance Technical (IAT) Level II certification at time of hire (i.e., Security+). Have knowledge of corporate services including: DNS, SMTP, Splunk, Centralized patching solutions such as Red Hat Satellite, Automation solutions such as Ansible Tower / AWX Knowledge of / experience with: Single Sign on solutions such as RHSSO; Virtualization platform management systems such as VMWare / VSphere / Vcenter is a plus Demonstrated experience managing the installation and maintenance of IT infrastructure Experience working in an environment with rapidly changing job priorities Experience with Service Now or similar Ticket Management system Obtain the Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification within 60-90 day of hire Physical Demands: Must be able to lift up to 10-15 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Top Secret level. US Citizenship is a requirement for this contract.
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role : Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will : Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves : Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information Benefits: World class health, vision, and dental benefits on day one 401k with employer match Hybrid work from home (depending on role) Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-29 Hourly Wage PI377ee3e95b4e-2143
12/07/2025
Full time
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role : Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will : Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves : Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information Benefits: World class health, vision, and dental benefits on day one 401k with employer match Hybrid work from home (depending on role) Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-29 Hourly Wage PI377ee3e95b4e-2143
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Senior Solutions Engineer in Client Development will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job Duties and Responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Other Supervisory Responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, ePersonal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc, Essential Job Functions: Ability to sit and/or stand for prolonged periods due to extensive computer use and meetings. Intense eye usage and finger, hand, and wrist dexterity for prolonged computer use (typing, mouse use). Proficiently use of computers, telecommunication devices, and digital collaboration tools. Ability to accurately read and interpret written documents, computer screens, and other visual displays; sufficient visual acuity required. Ability to hear and understand verbal communication (conversations, instructions, phone and video calls) for effective collaboration. Demonstrate adaptability and resilience in a fast-paced, dynamic environment; maintain composure under pressure and respond effectively to change, including high-volume or unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing priorities. Ability to self-manage tasks and deadlines in remote or hybrid settings, ensuring productivity and responsiveness without direct oversight. Ability to think critically and analyze complex situations, requiring sustained concentration. Capacity to learn and navigate complex legal technology platforms and tools, including those powered by advanced analytics or AI. Ability to synthesize complex project information into clear written documentation, including client-facing updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Willingness to occasionally work beyond normal hours in response to urgent or time-sensitive project demands. Working Conditions: Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Travel may be necessary to attend meetings or support client engagements. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000 Chicago, Philadelphia: $150,000 - $170,000 Washington DC: $165,000 - $170,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.
12/06/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Senior Solutions Engineer in Client Development will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job Duties and Responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Other Supervisory Responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, ePersonal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc, Essential Job Functions: Ability to sit and/or stand for prolonged periods due to extensive computer use and meetings. Intense eye usage and finger, hand, and wrist dexterity for prolonged computer use (typing, mouse use). Proficiently use of computers, telecommunication devices, and digital collaboration tools. Ability to accurately read and interpret written documents, computer screens, and other visual displays; sufficient visual acuity required. Ability to hear and understand verbal communication (conversations, instructions, phone and video calls) for effective collaboration. Demonstrate adaptability and resilience in a fast-paced, dynamic environment; maintain composure under pressure and respond effectively to change, including high-volume or unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing priorities. Ability to self-manage tasks and deadlines in remote or hybrid settings, ensuring productivity and responsiveness without direct oversight. Ability to think critically and analyze complex situations, requiring sustained concentration. Capacity to learn and navigate complex legal technology platforms and tools, including those powered by advanced analytics or AI. Ability to synthesize complex project information into clear written documentation, including client-facing updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Willingness to occasionally work beyond normal hours in response to urgent or time-sensitive project demands. Working Conditions: Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Travel may be necessary to attend meetings or support client engagements. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000 Chicago, Philadelphia: $150,000 - $170,000 Washington DC: $165,000 - $170,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.
Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring at the right time. Come be a part of our amazing team of professionals, and build a career in a fast-paced, rewarding industry! Impact Property Solutions is seeking a highly motivated and experienced Human Resources Manager to oversee aspects of human resources management for our flooring company. Supporting a workforce is several states in the western part of the US, the HR Manager will play a critical role in driving organizational success by developing, implementing, and managing HR policies, programs, and services that support our goals. This position requires a hands-on leader who can build strong relationships with managers, promote a positive work culture, and manage HR functions including recruitment, employee relations, performance management, training and development, and compliance. Requirements: Human Resources Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Recruitment & Staffing: Develop and implement strategies for attracting, sourcing, and hiring talent to meet the company's needs. Manage the full-cycle recruitment process, including job postings, interviews, candidate evaluation, and onboarding. Work closely with department heads to ensure staffing needs are met in a timely and cost-effective manner. Manage company headcount expectations to ensure payroll expense is controlled with expectations. Employee Relations: Serve as a trusted advisor to management and employees, providing guidance on HR policies, conflict resolution, and employee concerns. Foster a positive and inclusive company culture, addressing employee issues and improving workplace satisfaction. Investigate and resolve employee complaints or concerns in a fair and timely manner. Performance Management: Develop and implement performance management processes, including employee evaluations, goal setting, and feedback sessions. Guide managers in providing constructive feedback and identifying opportunities for employee development. Monitor and manage performance improvement plans (PIPs) and disciplinary actions, as needed. Compliance & Legal: Ensure the company complies with all federal, state, and local employment laws and regulations, including OSHA and labor laws. Maintain accurate and confidential employee records. Manage workers' compensation claims and ensure safety protocols are followed on job sites and in the workplace. HR Strategy & Reporting: Develop and implement HR strategies and initiatives aligned with the company's overall business objectives. Analyze HR metrics (e.g., turnover rates, employee satisfaction) to assess the effectiveness of HR programs and recommend improvements. Human Resources Manager Competencies Excellent communication skills (written & verbal) Must be detail-oriented and pay close attention to accuracy. Proficiency with MS Office products, including MS Outlook, Excel and Word. Ability to prioritize work and manage time effectively. Proactive problem-solving ability. Excellent verbal and written communication skills. Ability to work efficiently with multiple interruptions throughout the workday. Education and Work Experience Requirements Bachelor's degree in Human Resources, Business Administration, or a related field or equivalent work experience. Master's degree or HR certifications (SHRM-CP, SPHR, PHR) is preferred. Minimum 5 years of human resources experience with at least 3 years in a managerial role. Minimum 2 years of human resources experience in California labor law and other similar states. Experience in a multi-branch organization with 200 employees or more. Experience with HRIS platforms like Paylocity, Paycom, or Paycor is required. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Travel would be required. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 00 Yearly Salary PIb22b48ca5-
12/06/2025
Full time
Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring at the right time. Come be a part of our amazing team of professionals, and build a career in a fast-paced, rewarding industry! Impact Property Solutions is seeking a highly motivated and experienced Human Resources Manager to oversee aspects of human resources management for our flooring company. Supporting a workforce is several states in the western part of the US, the HR Manager will play a critical role in driving organizational success by developing, implementing, and managing HR policies, programs, and services that support our goals. This position requires a hands-on leader who can build strong relationships with managers, promote a positive work culture, and manage HR functions including recruitment, employee relations, performance management, training and development, and compliance. Requirements: Human Resources Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Recruitment & Staffing: Develop and implement strategies for attracting, sourcing, and hiring talent to meet the company's needs. Manage the full-cycle recruitment process, including job postings, interviews, candidate evaluation, and onboarding. Work closely with department heads to ensure staffing needs are met in a timely and cost-effective manner. Manage company headcount expectations to ensure payroll expense is controlled with expectations. Employee Relations: Serve as a trusted advisor to management and employees, providing guidance on HR policies, conflict resolution, and employee concerns. Foster a positive and inclusive company culture, addressing employee issues and improving workplace satisfaction. Investigate and resolve employee complaints or concerns in a fair and timely manner. Performance Management: Develop and implement performance management processes, including employee evaluations, goal setting, and feedback sessions. Guide managers in providing constructive feedback and identifying opportunities for employee development. Monitor and manage performance improvement plans (PIPs) and disciplinary actions, as needed. Compliance & Legal: Ensure the company complies with all federal, state, and local employment laws and regulations, including OSHA and labor laws. Maintain accurate and confidential employee records. Manage workers' compensation claims and ensure safety protocols are followed on job sites and in the workplace. HR Strategy & Reporting: Develop and implement HR strategies and initiatives aligned with the company's overall business objectives. Analyze HR metrics (e.g., turnover rates, employee satisfaction) to assess the effectiveness of HR programs and recommend improvements. Human Resources Manager Competencies Excellent communication skills (written & verbal) Must be detail-oriented and pay close attention to accuracy. Proficiency with MS Office products, including MS Outlook, Excel and Word. Ability to prioritize work and manage time effectively. Proactive problem-solving ability. Excellent verbal and written communication skills. Ability to work efficiently with multiple interruptions throughout the workday. Education and Work Experience Requirements Bachelor's degree in Human Resources, Business Administration, or a related field or equivalent work experience. Master's degree or HR certifications (SHRM-CP, SPHR, PHR) is preferred. Minimum 5 years of human resources experience with at least 3 years in a managerial role. Minimum 2 years of human resources experience in California labor law and other similar states. Experience in a multi-branch organization with 200 employees or more. Experience with HRIS platforms like Paylocity, Paycom, or Paycor is required. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Travel would be required. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 00 Yearly Salary PIb22b48ca5-
Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring at the right time. Come be a part of our amazing team of professionals, and build a career in a fast-paced, rewarding industry! Impact Property Solutions is seeking a highly motivated and experienced Human Resources Manager to oversee aspects of human resources management for our flooring company. Supporting a workforce is several states in the western part of the US, the HR Manager will play a critical role in driving organizational success by developing, implementing, and managing HR policies, programs, and services that support our goals. This position requires a hands-on leader who can build strong relationships with managers, promote a positive work culture, and manage HR functions including recruitment, employee relations, performance management, training and development, and compliance. Requirements: Human Resources Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Recruitment & Staffing: Develop and implement strategies for attracting, sourcing, and hiring talent to meet the companys needs. Manage the full-cycle recruitment process, including job postings, interviews, candidate evaluation, and onboarding. Work closely with department heads to ensure staffing needs are met in a timely and cost-effective manner. Manage company headcount expectations to ensure payroll expense is controlled with expectations. Employee Relations: Serve as a trusted advisor to management and employees, providing guidance on HR policies, conflict resolution, and employee concerns. Foster a positive and inclusive company culture, addressing employee issues and improving workplace satisfaction. Investigate and resolve employee complaints or concerns in a fair and timely manner. Performance Management: Develop and implement performance management processes, including employee evaluations, goal setting, and feedback sessions. Guide managers in providing constructive feedback and identifying opportunities for employee development. Monitor and manage performance improvement plans (PIPs) and disciplinary actions, as needed. Compliance & Legal: Ensure the company complies with all federal, state, and local employment laws and regulations, including OSHA and labor laws. Maintain accurate and confidential employee records. Manage workers compensation claims and ensure safety protocols are followed on job sites and in the workplace. HR Strategy & Reporting: Develop and implement HR strategies and initiatives aligned with the companys overall business objectives. Analyze HR metrics (e.g., turnover rates, employee satisfaction) to assess the effectiveness of HR programs and recommend improvements. Human Resources Manager Competencies Excellent communication skills (written & verbal) Must be detail-oriented and pay close attention to accuracy. Proficiency with MS Office products, including MS Outlook, Excel and Word. Ability to prioritize work and manage time effectively. Proactive problem-solving ability. Excellent verbal and written communication skills. Ability to work efficiently with multiple interruptions throughout the workday. Education and Work Experience Requirements Bachelors degree in Human Resources, Business Administration, or a related field or equivalent work experience. Masters degree or HR certifications (SHRM-CP, SPHR, PHR) is preferred. Minimum 5 years of human resources experience with at least 3 years in a managerial role. Minimum 2 years of human resources experience in California labor law and other similar states. Experience in a multi-branch organization with 200 employees or more. Experience with HRIS platforms like Paylocity, Paycom, or Paycor is required. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Travel would be required. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 00 Yearly Salary PI88b263db435e-6236
12/06/2025
Full time
Description: Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring at the right time. Come be a part of our amazing team of professionals, and build a career in a fast-paced, rewarding industry! Impact Property Solutions is seeking a highly motivated and experienced Human Resources Manager to oversee aspects of human resources management for our flooring company. Supporting a workforce is several states in the western part of the US, the HR Manager will play a critical role in driving organizational success by developing, implementing, and managing HR policies, programs, and services that support our goals. This position requires a hands-on leader who can build strong relationships with managers, promote a positive work culture, and manage HR functions including recruitment, employee relations, performance management, training and development, and compliance. Requirements: Human Resources Manager Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Recruitment & Staffing: Develop and implement strategies for attracting, sourcing, and hiring talent to meet the companys needs. Manage the full-cycle recruitment process, including job postings, interviews, candidate evaluation, and onboarding. Work closely with department heads to ensure staffing needs are met in a timely and cost-effective manner. Manage company headcount expectations to ensure payroll expense is controlled with expectations. Employee Relations: Serve as a trusted advisor to management and employees, providing guidance on HR policies, conflict resolution, and employee concerns. Foster a positive and inclusive company culture, addressing employee issues and improving workplace satisfaction. Investigate and resolve employee complaints or concerns in a fair and timely manner. Performance Management: Develop and implement performance management processes, including employee evaluations, goal setting, and feedback sessions. Guide managers in providing constructive feedback and identifying opportunities for employee development. Monitor and manage performance improvement plans (PIPs) and disciplinary actions, as needed. Compliance & Legal: Ensure the company complies with all federal, state, and local employment laws and regulations, including OSHA and labor laws. Maintain accurate and confidential employee records. Manage workers compensation claims and ensure safety protocols are followed on job sites and in the workplace. HR Strategy & Reporting: Develop and implement HR strategies and initiatives aligned with the companys overall business objectives. Analyze HR metrics (e.g., turnover rates, employee satisfaction) to assess the effectiveness of HR programs and recommend improvements. Human Resources Manager Competencies Excellent communication skills (written & verbal) Must be detail-oriented and pay close attention to accuracy. Proficiency with MS Office products, including MS Outlook, Excel and Word. Ability to prioritize work and manage time effectively. Proactive problem-solving ability. Excellent verbal and written communication skills. Ability to work efficiently with multiple interruptions throughout the workday. Education and Work Experience Requirements Bachelors degree in Human Resources, Business Administration, or a related field or equivalent work experience. Masters degree or HR certifications (SHRM-CP, SPHR, PHR) is preferred. Minimum 5 years of human resources experience with at least 3 years in a managerial role. Minimum 2 years of human resources experience in California labor law and other similar states. Experience in a multi-branch organization with 200 employees or more. Experience with HRIS platforms like Paylocity, Paycom, or Paycor is required. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous PTO plus paid Holidays Physical Requirements Travel would be required. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 00 Yearly Salary PI88b263db435e-6236
Is This Where You're Meant To Be? At Green Arrow , we believe purpose and passion go hand in hand. So ask yourself?is this where you're meant to be? As a Lead Commercial & Industrial Electrical Estimator , you'll lead the estimating lifecycle for complex commercial and industrial electrical projects from plan review through final proposal. You'll translate drawings and specifications into precise quantity take-offs, develop labor units and risk assumptions, and craft competitive bids under tight deadlines. You'll collaborate with project managers and executives during bid reviews, drive value-engineering options, and ensure a clean hand-off into project startup. This role is ideal for a detail-driven leader who enjoys mentoring junior estimators and continuously improving our cost databases and benchmarking practices. Here, your growth matters. We're a company that continuously invests in its people-offering meaningful work that evolves with you, continuous learning and mentorship, and a clear path for advancement. You'll enjoy a collaborative, fun environment where life-long relationships are built and values guide every decision we make: Protect What Matters, Empower Our People; Unwavering Commitment to Our Customers; Trust Through Loyalty, Honesty, and Transparency; and a Relentless Pursuit of Excellence. Whether you're based in one of our East or Southeast offices or working remotely from the Eastern U.S., you'll find belonging, flexibility, and opportunity-backed by competitive compensation, annual bonus potential, and comprehensive benefits. As our CEO, Lloyd Kuehn , reminds us: "We take pride in our mission to provide safer and smarter infrastructure solutions for our communities. We differentiate ourselves in our markets because we have committed partners - our people - who are at the heart of business and pursue excellence in everything we do. We focus on exceptional experiences for our people, including protection, development, and engagement. Here, you're joining a community that invests in you and celebrates your growth. We are setting the standard for exceptional leadership and professionalism across our industry." That's what makes GreenArrow more than just a company-it's a community of collaborators, problem solvers, and growth drivers who believe that doing great work also means doing good work. If this sounds like the place where your purpose meets your potential-then yes, this is where you're meant to be. How You'll Make An Impact Lead the end-to-end estimating process for large commercial and industrial electrical projects while driving accuracy, competitiveness, and disciplined hand-offs to operations. Mentor junior estimators and support staff; provide training and oversight where needed Stay current with industry trends, local codes, and cost changes in materials and labor Collaborate with project management teams to ensure smooth handoff and project startup Maintain estimating database and historical cost records for benchmarking and future projects Lead bid reviews and strategy meetings with project managers, executives, and stakeholders Prepare and present complete bid proposals, cost summaries, and value engineering options Develop labor units, productivity factors, and risk assessments for accurate pricing Solicit and analyze subcontractor and supplier quotes; ensure full coverage of all bid items Perform detailed quantity take-offs using digital tools (e.g., Accubid, Trimble, Bluebeam) Review and interpret construction documents (plans, specifications, addenda) to determine scope of work and required materials/labor Lead the estimating process for commercial and industrial electrical projects What You Bring Preferred: Bachelor's degree in Electrical Engineering, Construction Management, or equivalent experience Preferred: Experience with BIM coordination and CAD software is a plus Preferred: Familiarity with design-build and design-assist project delivery methods Preferred: Licensed Master or Journeyman Electrician (optional but beneficial) High attention to detail and a commitment to accuracy and integrity Team-oriented with leadership capabilities and a proactive mindset Strong time management skills and ability to meet bid deadlines Ability to read and interpret complex blueprints and technical documents Strong analytical, organizational, and communication skills Deep understanding of NEC, local building codes, and industry best practices Proficiency in estimating software such as Accubid, Trimble, or equivalent platforms Strong background in commercial and industrial construction projects 7+ years of experience as an electrical estimator, with a minimum of 3 years in a lead or senior role About Us Green Arrow unites exceptional infrastructure services companies across the United States to deliver safer, smarter, and more efficient solutions for our communities. Our family of companies - Midwestern Electric , Kuharchik Construction , Bear Electrical Solutions , Hinson Electric , and Earthbound Electric - are trusted providers of specialized electrical infrastructure services, including the installation and maintenance of traffic signals, streetlighting, and intelligent transportation systems. Backed by CAI Capital Partners , a visionary private equity firm based in Vancouver with over three decades of experience and more than $1.6 billion invested in founder-led businesses, GreenArrow is expanding organically and through strategic acquisitions. This partnership fuels our shared commitment to innovation, collaboration, and service excellence. CAI was recently named to Inc.'s 2024 List of Founder-Friendly Investors ( source ). Learn more at and . PIdf031bd5-
12/06/2025
Full time
Is This Where You're Meant To Be? At Green Arrow , we believe purpose and passion go hand in hand. So ask yourself?is this where you're meant to be? As a Lead Commercial & Industrial Electrical Estimator , you'll lead the estimating lifecycle for complex commercial and industrial electrical projects from plan review through final proposal. You'll translate drawings and specifications into precise quantity take-offs, develop labor units and risk assumptions, and craft competitive bids under tight deadlines. You'll collaborate with project managers and executives during bid reviews, drive value-engineering options, and ensure a clean hand-off into project startup. This role is ideal for a detail-driven leader who enjoys mentoring junior estimators and continuously improving our cost databases and benchmarking practices. Here, your growth matters. We're a company that continuously invests in its people-offering meaningful work that evolves with you, continuous learning and mentorship, and a clear path for advancement. You'll enjoy a collaborative, fun environment where life-long relationships are built and values guide every decision we make: Protect What Matters, Empower Our People; Unwavering Commitment to Our Customers; Trust Through Loyalty, Honesty, and Transparency; and a Relentless Pursuit of Excellence. Whether you're based in one of our East or Southeast offices or working remotely from the Eastern U.S., you'll find belonging, flexibility, and opportunity-backed by competitive compensation, annual bonus potential, and comprehensive benefits. As our CEO, Lloyd Kuehn , reminds us: "We take pride in our mission to provide safer and smarter infrastructure solutions for our communities. We differentiate ourselves in our markets because we have committed partners - our people - who are at the heart of business and pursue excellence in everything we do. We focus on exceptional experiences for our people, including protection, development, and engagement. Here, you're joining a community that invests in you and celebrates your growth. We are setting the standard for exceptional leadership and professionalism across our industry." That's what makes GreenArrow more than just a company-it's a community of collaborators, problem solvers, and growth drivers who believe that doing great work also means doing good work. If this sounds like the place where your purpose meets your potential-then yes, this is where you're meant to be. How You'll Make An Impact Lead the end-to-end estimating process for large commercial and industrial electrical projects while driving accuracy, competitiveness, and disciplined hand-offs to operations. Mentor junior estimators and support staff; provide training and oversight where needed Stay current with industry trends, local codes, and cost changes in materials and labor Collaborate with project management teams to ensure smooth handoff and project startup Maintain estimating database and historical cost records for benchmarking and future projects Lead bid reviews and strategy meetings with project managers, executives, and stakeholders Prepare and present complete bid proposals, cost summaries, and value engineering options Develop labor units, productivity factors, and risk assessments for accurate pricing Solicit and analyze subcontractor and supplier quotes; ensure full coverage of all bid items Perform detailed quantity take-offs using digital tools (e.g., Accubid, Trimble, Bluebeam) Review and interpret construction documents (plans, specifications, addenda) to determine scope of work and required materials/labor Lead the estimating process for commercial and industrial electrical projects What You Bring Preferred: Bachelor's degree in Electrical Engineering, Construction Management, or equivalent experience Preferred: Experience with BIM coordination and CAD software is a plus Preferred: Familiarity with design-build and design-assist project delivery methods Preferred: Licensed Master or Journeyman Electrician (optional but beneficial) High attention to detail and a commitment to accuracy and integrity Team-oriented with leadership capabilities and a proactive mindset Strong time management skills and ability to meet bid deadlines Ability to read and interpret complex blueprints and technical documents Strong analytical, organizational, and communication skills Deep understanding of NEC, local building codes, and industry best practices Proficiency in estimating software such as Accubid, Trimble, or equivalent platforms Strong background in commercial and industrial construction projects 7+ years of experience as an electrical estimator, with a minimum of 3 years in a lead or senior role About Us Green Arrow unites exceptional infrastructure services companies across the United States to deliver safer, smarter, and more efficient solutions for our communities. Our family of companies - Midwestern Electric , Kuharchik Construction , Bear Electrical Solutions , Hinson Electric , and Earthbound Electric - are trusted providers of specialized electrical infrastructure services, including the installation and maintenance of traffic signals, streetlighting, and intelligent transportation systems. Backed by CAI Capital Partners , a visionary private equity firm based in Vancouver with over three decades of experience and more than $1.6 billion invested in founder-led businesses, GreenArrow is expanding organically and through strategic acquisitions. This partnership fuels our shared commitment to innovation, collaboration, and service excellence. CAI was recently named to Inc.'s 2024 List of Founder-Friendly Investors ( source ). Learn more at and . PIdf031bd5-
Professional Engineering Consultant
Pittsburg, Kansas
Position Summary: The Land Surveyor position will report directly to the Field Services office. The Land Surveyor position will be responsible for taking topographic data and will report that data to the Land Surveyor Team Lead, in addition to other duties and responsibilities listed below. Duties and Responsibilities: Work directly with the Survey Division Manager and Team Lead to complete all types of land survey functions. Work environment will frequently be outdoors in hot and cold conditions. Daily Duties include: boundary surveys, section corner recovery, GLO surveys, topographic data acquisition, and engineering design surveys. Complete and maintain survey notes and folders as part of DOT deliverables. Ability to frequently lift and carry objects up to 25 pounds, and ability to occasionally lift and carry objects up to 50 pounds. Special Knowledge, skills, and abilities: Possess above average mathematical knowledge, ability to operate a handheld calculator and tablet, and quickly learn multiple survey software platforms. Must have the ability to quickly solve daily survey related problems and complete projects in a timely manner. Must have a comprehensive knowledge of use and care of hand held data collectors, surveying instruments and computers. Must have good working knowledge of Windows Operating Systems, along with good penmanship and writing skills and file management. Education and Experience: Bachelors degree in engineering or related field from ABET Accredited University is preferred. Minimum of eight (8) years surveying experience or related training is preferred. Current / valid driver's license. License and Certification: Professional Land Surveyor (PLS) License is preferred. Work Environment: PEC values a healthy work-life balance, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is business casual, friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted within an office setting with frequent sitting, reaching and manipulation of objects, tools, and/or controls. The position requires mobility. The duties involved require moving materials that weigh up to ten pounds on a regular basis and up to twenty-five pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines. At times, bending, reaching, standing, and walking may be required. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A) : N/A PEC is an AA/EEO/Veteran/Disabled employer. PM21 PI40cbc940aea1-4818
12/06/2025
Full time
Position Summary: The Land Surveyor position will report directly to the Field Services office. The Land Surveyor position will be responsible for taking topographic data and will report that data to the Land Surveyor Team Lead, in addition to other duties and responsibilities listed below. Duties and Responsibilities: Work directly with the Survey Division Manager and Team Lead to complete all types of land survey functions. Work environment will frequently be outdoors in hot and cold conditions. Daily Duties include: boundary surveys, section corner recovery, GLO surveys, topographic data acquisition, and engineering design surveys. Complete and maintain survey notes and folders as part of DOT deliverables. Ability to frequently lift and carry objects up to 25 pounds, and ability to occasionally lift and carry objects up to 50 pounds. Special Knowledge, skills, and abilities: Possess above average mathematical knowledge, ability to operate a handheld calculator and tablet, and quickly learn multiple survey software platforms. Must have the ability to quickly solve daily survey related problems and complete projects in a timely manner. Must have a comprehensive knowledge of use and care of hand held data collectors, surveying instruments and computers. Must have good working knowledge of Windows Operating Systems, along with good penmanship and writing skills and file management. Education and Experience: Bachelors degree in engineering or related field from ABET Accredited University is preferred. Minimum of eight (8) years surveying experience or related training is preferred. Current / valid driver's license. License and Certification: Professional Land Surveyor (PLS) License is preferred. Work Environment: PEC values a healthy work-life balance, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is business casual, friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted within an office setting with frequent sitting, reaching and manipulation of objects, tools, and/or controls. The position requires mobility. The duties involved require moving materials that weigh up to ten pounds on a regular basis and up to twenty-five pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator, and similar machines. At times, bending, reaching, standing, and walking may be required. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A) : N/A PEC is an AA/EEO/Veteran/Disabled employer. PM21 PI40cbc940aea1-4818
Description: JOB SUMMARY This Executive Sous Chef position, under the direction of the Executive Chef and in partnership with the Licensed Areas Dining Operations Manager, supports both the Back-of-House (BOH) culinary operations and the Front-of-House (FOH) dining service operations of all licensed areas. This position ensures that meals are planned, prepared, and served in accordance with resident dietary needs, clinical guidelines, and Williamsburg Landing policies. The Executive Sous Chef supervises and manages scheduling for BOH team, supports FOH service operations, provides coaching and training to cooks and utility team members, and maintains high standards of food quality, safety, sanitation, and resident satisfaction. The role oversees food production for daily dining, therapeutic and texture-modified diets, special events, and catered functions, and assumes leadership responsibilities in the absence of the Executive Chef, the Assisted Living Dining Operations Manager, and/or Director of Culinary Services. ESSENTIAL JOB FUNCTIONS BACK-OF-HOUSE (BOH) RESPONSIBILITIES - CULINARY OPERATIONS • Prepares, portions, and garnishes food in accordance with standardized recipes, cooking methods, and nutritional guidelines appropriate for older adults and individuals with clinical dietary needs. • Establishes kitchen workflows, daily prep lists, and production assignments; provides coaching and corrective feedback to maintain safety, food quality, and efficiency. • Maintains a high standard of food quality, presentation, portion control, and plate consistency suitable for assisted living dining operations. • Ensures consistent use of standardized recipes, including modifications for therapeutic and texture-modified diets (e.g., puree, mechanical soft, cardiac, renal, diabetic). • Trains BOH staff in safe food handling procedures, culinary techniques, allergen protocols, and proper use of kitchen equipment. • Prepares and carves meats, soups, sauces, and specialty dishes for daily menu service, events, and catered functions. • Monitors BOH equipment performance, production flow, and food usage; recommends process improvements supporting safety, quality, and regulatory compliance. • Ensures compliance with state health department regulations, infection control standards, and facility sanitation policies. • Assumes BOH leadership responsibilities in the absence of the Executive Chef. FRONT-OF-HOUSE (FOH) RESPONSIBILITIES - DINING ROOM SUPPORT In collaboration with the Dining Operations Manager, the Executive Sous Chef: • Supports the coordination and smooth execution of meal service to ensure timely delivery of meals that uphold dignity, resident choice, and a positive dining experience. • Ensures proper communication of menu changes, special diets, allergies, and resident preferences between BOH and FOH teams. • Assists in training FOH team members on plating standards, expo procedures, portion accuracy, allergens, and therapeutic diet guidelines. • Monitors service flow between kitchen and dining room to ensure accuracy, timeliness, and resident satisfaction. • Supports FOH operations during peak service periods, special events, and staffing shortages as needed. • Collaborates with the Dining Operations Manager on quality improvement initiatives related to service delivery and resident satisfaction. • Engages with residents, families, and guests in a professional, respectful, and service-oriented manner. PEOPLE MANAGEMENT & LEADERSHIP RESPONSIBILITIES • Manages staff scheduling for BOH and supports FOH scheduling needs to ensure adequate departmental coverage. • Provides day-to-day coaching, mentoring, and skills development for culinary and dining staff. • Supports onboarding and training of new employees, ensuring proper orientation to food safety, sanitation, policies, service expectations, and culinary procedures. • Completes performance evaluations by providing input on staff competencies, adherence to standards, teamwork, and opportunities for improvement. • Addresses performance issues promptly and professionally, following Williamsburg Landing policies for documentation and corrective action. • Leads or participates in daily pre-service meetings ("lineups") to communicate menu updates, priorities, service standards, workflow, and staffing notes. • Fosters a positive, collaborative, and inclusive work environment that supports teamwork, accountability, and high service standards. QUALIFICATIONS • Graduate of culinary school or recognized culinary apprentice program, preferred • 3+ years of experience in culinary leadership positions; experience with production, senior living, or healthcare culinary environment preparing meals for individuals with varied dietary requirements, preferred • Valid Food Handler's Card required • SERVSAFE Manager Certification required within 30 days of employment. • Knowledge of therapeutic and restricted diets commonly used in Assisted Living settings (diabetic, cardiac, renal, dysphagia, etc.) KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated experience in quantity food production within healthcare, senior living, hospitality, or fine-dining settings. • Knowledge of purchasing, inventory control, receiving, and storage procedures in compliance with regulatory and sanitation standards. • Understanding of nutrition principles, clinical diet guidelines, and menu planning for older adults and individuals with medical conditions. • Ability to guide production of meals that meet texture-modified and therapeutic diet requirements • Strong understanding of sanitation standards, state licensing requirements, health department regulations, and infection control protocols • Proficient computer skills (Word, Excel, Google Workspace); ability to learn food production systems and EHR/menu management platforms • Ability to work cross functionally and collaboratively with staff and other operational and clinical leaders to ensure resident and family satisfaction with culinary services • Excellent organizational and administrative skills and the ability to handle multiple priorities simultaneously in a fast-paced environment • Excellent oral and written communication and interpersonal skills to positively interact with residents and staff • Strong coaching and supervisory skills to help staff continue their professional growth and improve performance • Ability to lift and carry a minimum of 50 pounds • Ability to stand and walk for extended periods during meal preparation and service • Ability to use hands, arms and fingers for food handling, equipment operation, and utensil use; ability to talk and hear in a busy kitchen environment. • Ability to occasionally sit, climb, balance, stoop, kneel, crouch, or crawl. • Ability to work in environments exposed to heat, cold, steam, and cleaning chemicals for extended periods. BENEFITS (Full-Time Employees) : Health, Dental & Vision Insurance FSA & HSA 403(b) Retirement Plan 529 College Savings Plan Long-Term Care Insurance Legal Resources Paid Time Off Holiday Pay Corporate Wellness Program Health Club & Spa Membership Employee Education & Training Fund Employee Assistance Program Credit Union Membership Part Time employee eligible Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. Requirements: PI75959ef2878d-9121
12/06/2025
Full time
Description: JOB SUMMARY This Executive Sous Chef position, under the direction of the Executive Chef and in partnership with the Licensed Areas Dining Operations Manager, supports both the Back-of-House (BOH) culinary operations and the Front-of-House (FOH) dining service operations of all licensed areas. This position ensures that meals are planned, prepared, and served in accordance with resident dietary needs, clinical guidelines, and Williamsburg Landing policies. The Executive Sous Chef supervises and manages scheduling for BOH team, supports FOH service operations, provides coaching and training to cooks and utility team members, and maintains high standards of food quality, safety, sanitation, and resident satisfaction. The role oversees food production for daily dining, therapeutic and texture-modified diets, special events, and catered functions, and assumes leadership responsibilities in the absence of the Executive Chef, the Assisted Living Dining Operations Manager, and/or Director of Culinary Services. ESSENTIAL JOB FUNCTIONS BACK-OF-HOUSE (BOH) RESPONSIBILITIES - CULINARY OPERATIONS • Prepares, portions, and garnishes food in accordance with standardized recipes, cooking methods, and nutritional guidelines appropriate for older adults and individuals with clinical dietary needs. • Establishes kitchen workflows, daily prep lists, and production assignments; provides coaching and corrective feedback to maintain safety, food quality, and efficiency. • Maintains a high standard of food quality, presentation, portion control, and plate consistency suitable for assisted living dining operations. • Ensures consistent use of standardized recipes, including modifications for therapeutic and texture-modified diets (e.g., puree, mechanical soft, cardiac, renal, diabetic). • Trains BOH staff in safe food handling procedures, culinary techniques, allergen protocols, and proper use of kitchen equipment. • Prepares and carves meats, soups, sauces, and specialty dishes for daily menu service, events, and catered functions. • Monitors BOH equipment performance, production flow, and food usage; recommends process improvements supporting safety, quality, and regulatory compliance. • Ensures compliance with state health department regulations, infection control standards, and facility sanitation policies. • Assumes BOH leadership responsibilities in the absence of the Executive Chef. FRONT-OF-HOUSE (FOH) RESPONSIBILITIES - DINING ROOM SUPPORT In collaboration with the Dining Operations Manager, the Executive Sous Chef: • Supports the coordination and smooth execution of meal service to ensure timely delivery of meals that uphold dignity, resident choice, and a positive dining experience. • Ensures proper communication of menu changes, special diets, allergies, and resident preferences between BOH and FOH teams. • Assists in training FOH team members on plating standards, expo procedures, portion accuracy, allergens, and therapeutic diet guidelines. • Monitors service flow between kitchen and dining room to ensure accuracy, timeliness, and resident satisfaction. • Supports FOH operations during peak service periods, special events, and staffing shortages as needed. • Collaborates with the Dining Operations Manager on quality improvement initiatives related to service delivery and resident satisfaction. • Engages with residents, families, and guests in a professional, respectful, and service-oriented manner. PEOPLE MANAGEMENT & LEADERSHIP RESPONSIBILITIES • Manages staff scheduling for BOH and supports FOH scheduling needs to ensure adequate departmental coverage. • Provides day-to-day coaching, mentoring, and skills development for culinary and dining staff. • Supports onboarding and training of new employees, ensuring proper orientation to food safety, sanitation, policies, service expectations, and culinary procedures. • Completes performance evaluations by providing input on staff competencies, adherence to standards, teamwork, and opportunities for improvement. • Addresses performance issues promptly and professionally, following Williamsburg Landing policies for documentation and corrective action. • Leads or participates in daily pre-service meetings ("lineups") to communicate menu updates, priorities, service standards, workflow, and staffing notes. • Fosters a positive, collaborative, and inclusive work environment that supports teamwork, accountability, and high service standards. QUALIFICATIONS • Graduate of culinary school or recognized culinary apprentice program, preferred • 3+ years of experience in culinary leadership positions; experience with production, senior living, or healthcare culinary environment preparing meals for individuals with varied dietary requirements, preferred • Valid Food Handler's Card required • SERVSAFE Manager Certification required within 30 days of employment. • Knowledge of therapeutic and restricted diets commonly used in Assisted Living settings (diabetic, cardiac, renal, dysphagia, etc.) KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated experience in quantity food production within healthcare, senior living, hospitality, or fine-dining settings. • Knowledge of purchasing, inventory control, receiving, and storage procedures in compliance with regulatory and sanitation standards. • Understanding of nutrition principles, clinical diet guidelines, and menu planning for older adults and individuals with medical conditions. • Ability to guide production of meals that meet texture-modified and therapeutic diet requirements • Strong understanding of sanitation standards, state licensing requirements, health department regulations, and infection control protocols • Proficient computer skills (Word, Excel, Google Workspace); ability to learn food production systems and EHR/menu management platforms • Ability to work cross functionally and collaboratively with staff and other operational and clinical leaders to ensure resident and family satisfaction with culinary services • Excellent organizational and administrative skills and the ability to handle multiple priorities simultaneously in a fast-paced environment • Excellent oral and written communication and interpersonal skills to positively interact with residents and staff • Strong coaching and supervisory skills to help staff continue their professional growth and improve performance • Ability to lift and carry a minimum of 50 pounds • Ability to stand and walk for extended periods during meal preparation and service • Ability to use hands, arms and fingers for food handling, equipment operation, and utensil use; ability to talk and hear in a busy kitchen environment. • Ability to occasionally sit, climb, balance, stoop, kneel, crouch, or crawl. • Ability to work in environments exposed to heat, cold, steam, and cleaning chemicals for extended periods. BENEFITS (Full-Time Employees) : Health, Dental & Vision Insurance FSA & HSA 403(b) Retirement Plan 529 College Savings Plan Long-Term Care Insurance Legal Resources Paid Time Off Holiday Pay Corporate Wellness Program Health Club & Spa Membership Employee Education & Training Fund Employee Assistance Program Credit Union Membership Part Time employee eligible Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents. Requirements: PI75959ef2878d-9121
