Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Mastercard Financial Institution Direct Integrations (FIDI) team within Data Access is responsible for building, maintaining, and helping to operate the API connections which supply customer permissioned data to power use cases across a suite of open banking products. The product manager will have a primary responsibility for execution, planning, and delivery of these connections. The product manager will work with the PO team based in Mumbai to ensure that requirements are documented, understood, and effectively delivered using an agile development cycle. The product manager will be responsible for managing the end to end product lifecycle, identifying opportunities to improve the processes, and facilitating the product objectives of the Mastercard global product team. Role • Define and execute the product strategy, roadmap, and priorities for the data access integration team. Ensure alignment with Mastercard Open Banking overall objectives and market needs. • Product Management & Product Development: Lead the ideation, development, and launch of the individual connections, application management, and overall product flows. Oversee all stages of the product lifecycle, from concept to delivery. Almost any product within the Mastercard Open Banking catalog will have a dependency on this role. • Test the product value proposition, desirability, and feasibility with customers. Gather and analyze feedback to validate assumptions and refine the product. • Work closely with engineering, design, and other cross-functional teams to deliver the product roadmap. Ensure timely and efficient execution of product development stages. • Engage with external stakeholders, including data providers and recipients, to gather feedback and ensure the solution meets market needs. • Prioritize client requirements and reflect them in the product roadmap and development process. All About You - Understanding of Agile Product Management - Strong organizational and product/project tracking skills - SQL knowledge is a plus but not required - Experience in Jira - Experience in Aha - Ability to function as part of a cross-regional and cross-border team. - Strong written & verbal communication, comfortable presenting, influencing, and negotiating at management level, able to shift gears for audiences from different business disciplines of varying technical ability. It is important to communicate to both engineers and sales level understanding of API products. - Critical thinking, analysis, and constructive debate skills. Ability to document, analyze, present, and defend alternative solutions/approaches is a regular part of the role. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Salt Lake City, Utah: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution The Mastercard Financial Institution Direct Integrations (FIDI) team within Data Access is responsible for building, maintaining, and helping to operate the API connections which supply customer permissioned data to power use cases across a suite of open banking products. The product manager will have a primary responsibility for execution, planning, and delivery of these connections. The product manager will work with the PO team based in Mumbai to ensure that requirements are documented, understood, and effectively delivered using an agile development cycle. The product manager will be responsible for managing the end to end product lifecycle, identifying opportunities to improve the processes, and facilitating the product objectives of the Mastercard global product team. Role • Define and execute the product strategy, roadmap, and priorities for the data access integration team. Ensure alignment with Mastercard Open Banking overall objectives and market needs. • Product Management & Product Development: Lead the ideation, development, and launch of the individual connections, application management, and overall product flows. Oversee all stages of the product lifecycle, from concept to delivery. Almost any product within the Mastercard Open Banking catalog will have a dependency on this role. • Test the product value proposition, desirability, and feasibility with customers. Gather and analyze feedback to validate assumptions and refine the product. • Work closely with engineering, design, and other cross-functional teams to deliver the product roadmap. Ensure timely and efficient execution of product development stages. • Engage with external stakeholders, including data providers and recipients, to gather feedback and ensure the solution meets market needs. • Prioritize client requirements and reflect them in the product roadmap and development process. All About You - Understanding of Agile Product Management - Strong organizational and product/project tracking skills - SQL knowledge is a plus but not required - Experience in Jira - Experience in Aha - Ability to function as part of a cross-regional and cross-border team. - Strong written & verbal communication, comfortable presenting, influencing, and negotiating at management level, able to shift gears for audiences from different business disciplines of varying technical ability. It is important to communicate to both engineers and sales level understanding of API products. - Critical thinking, analysis, and constructive debate skills. Ability to document, analyze, present, and defend alternative solutions/approaches is a regular part of the role. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Salt Lake City, Utah: $119,000 - $190,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Franchise Growth & Enablement Manager, Franchise Growth & Enablement Overview The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network .all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Role Franchise Growth & Enablement is seeking a Manager to execute and coordinate delivery of Specialty Merchant program enhancements. The responsibilities of this role will predominantly be: • Lead the implementation of global specialty merchant program enhancements ensuring alignment with business objectives and delivering measurable impact across markets • Serve as the program go-to-market lead in coordination with regional Franchise teams and cross-functional stakeholders • Own program operations, including the design and implementation of procedures aligned with the enhancement roadmap • Establish and optimize operational frameworks and processes to support program scalability and efficiency, ensuring adherence to the enhancement plan and continuous improvement of program delivery. • Lead the evolution of the program through a multi-year strategic roadmap • Leverage market insights, stakeholder feedback, and performance data to inform future enhancements and innovation. All About You The ideal candidate for this position should: • Proven experience and impact in strategy, execution, and project management • Demonstrated capabilities across business analysis, problem-solving, scope management and tangible outputs • Ability to build trust and relationships among internal stakeholders • Experience leading cross-functional projects and helping frame, design and delivery for complex initiatives • Capable of multi-tasking in a fast-paced environment • Strong Communication (written and verbal) and interpersonal skills • Excellent time management, planning and organizational skills • High efficiency using data to support thinking/ build recommendations • Look at everything through the eyes of the customer and consider their needs as a priority • Knowledge of risk management practices • Payment or network payments experience preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $135,000 - $222,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Franchise Growth & Enablement Manager, Franchise Growth & Enablement Overview The Franchise model is the cornerstone of Mastercard's success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional carded payments as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers, merchants, and banks make, accept, and approve payments with complete peace of mind. The Franchise team shapes the payments ecosystem by establishing principles and foundational standards, onboarding new participants, enabling disputes processes, and ensuring the safety and integrity of our network .all while driving Innovative concepts. Franchise is committed to ensuring the continued growth of Mastercard and the long-term health of the payments ecosystem. Role Franchise Growth & Enablement is seeking a Manager to execute and coordinate delivery of Specialty Merchant program enhancements. The responsibilities of this role will predominantly be: • Lead the implementation of global specialty merchant program enhancements ensuring alignment with business objectives and delivering measurable impact across markets • Serve as the program go-to-market lead in coordination with regional Franchise teams and cross-functional stakeholders • Own program operations, including the design and implementation of procedures aligned with the enhancement roadmap • Establish and optimize operational frameworks and processes to support program scalability and efficiency, ensuring adherence to the enhancement plan and continuous improvement of program delivery. • Lead the evolution of the program through a multi-year strategic roadmap • Leverage market insights, stakeholder feedback, and performance data to inform future enhancements and innovation. All About You The ideal candidate for this position should: • Proven experience and impact in strategy, execution, and project management • Demonstrated capabilities across business analysis, problem-solving, scope management and tangible outputs • Ability to build trust and relationships among internal stakeholders • Experience leading cross-functional projects and helping frame, design and delivery for complex initiatives • Capable of multi-tasking in a fast-paced environment • Strong Communication (written and verbal) and interpersonal skills • Excellent time management, planning and organizational skills • High efficiency using data to support thinking/ build recommendations • Look at everything through the eyes of the customer and consider their needs as a priority • Knowledge of risk management practices • Payment or network payments experience preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $135,000 - $222,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Advertising Development-Commerce Media Overview: The Manager leads advertiser development and sources merchant offers. The Manager is on the Mastercard Commerce Media team that sells and manages merchant offers. They will report to the global merchant offers sourcing lead and will be closely aligned with our global product and regional product partners. Role & Responsibilities • Responsible for aligning with local market and global team on opportunities pipeline and product roadmap to ensure merchant offers are available to meet new and existing publisher opportunities. • Identify any gaps in the region and develop a strategy to close them through direct sales, aggregator partnerships, and contractor workers to get the job done. • Lead Commerce Media sales in the region; managing full funnel of sales activities from identifying relevant advertisers for Commerce Media, to developing the merchant pipeline, prospecting, pitching to merchants, and closing sales. Specifically for card-linked offers and affiliate programs. • Responsible for onboarding merchants and managing content. • Manage merchant relationship, including conducting regular client meetings to review program performance, troubleshooting issues, and ensuring merchant billing is completed. • Develop new and manage existing merchant aggregator partnerships, including contracts and onboarding to deliver quality content at scale and supplement direct sales in the region. • Coordinate across regions to unlock global merchant offers opportunities. All About You: • Experienced at Business Development within Advertising, speaks the language and knows how the industry works. • Expert in card-linked offers, and affiliate marketing programs, has established merchant network. • Strong communication and commercial abilities, both written and verbal, with the capacity to foster positive relationships with internal and external partners at all levels. • Previous experience in merchant loyalty marketing or a related field of digital marketing is preferred. • Proven ability to act with a persistent and urgent approach to tasks. • Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint (with a focus on Excel and PowerPoint). • Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail. • Strong analytical, problem-solving, and cross-functional team-building capabilities. • A Bachelor's degree is required, ideally in Marketing, or Sales. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $150,000 - $254,000 USD New York City, New York: $156,000 - $265,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Advertising Development-Commerce Media Overview: The Manager leads advertiser development and sources merchant offers. The Manager is on the Mastercard Commerce Media team that sells and manages merchant offers. They will report to the global merchant offers sourcing lead and will be closely aligned with our global product and regional product partners. Role & Responsibilities • Responsible for aligning with local market and global team on opportunities pipeline and product roadmap to ensure merchant offers are available to meet new and existing publisher opportunities. • Identify any gaps in the region and develop a strategy to close them through direct sales, aggregator partnerships, and contractor workers to get the job done. • Lead Commerce Media sales in the region; managing full funnel of sales activities from identifying relevant advertisers for Commerce Media, to developing the merchant pipeline, prospecting, pitching to merchants, and closing sales. Specifically for card-linked offers and affiliate programs. • Responsible for onboarding merchants and managing content. • Manage merchant relationship, including conducting regular client meetings to review program performance, troubleshooting issues, and ensuring merchant billing is completed. • Develop new and manage existing merchant aggregator partnerships, including contracts and onboarding to deliver quality content at scale and supplement direct sales in the region. • Coordinate across regions to unlock global merchant offers opportunities. All About You: • Experienced at Business Development within Advertising, speaks the language and knows how the industry works. • Expert in card-linked offers, and affiliate marketing programs, has established merchant network. • Strong communication and commercial abilities, both written and verbal, with the capacity to foster positive relationships with internal and external partners at all levels. • Previous experience in merchant loyalty marketing or a related field of digital marketing is preferred. • Proven ability to act with a persistent and urgent approach to tasks. • Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint (with a focus on Excel and PowerPoint). • Demonstrated ability to handle multiple projects simultaneously while maintaining a keen attention to detail. • Strong analytical, problem-solving, and cross-functional team-building capabilities. • A Bachelor's degree is required, ideally in Marketing, or Sales. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $150,000 - $254,000 USD New York City, New York: $156,000 - $265,000 USD
POSITION SUMMARY This position is under the direct supervision of the Manager for assigned high profile site and performs a variety of security-related duties. In this position, you will serve as a professional, friendly and informed point of contact for all incoming site employees and visitors; observe and report activities and incidents at assigned locations, providing for the security and safety of client property, visitors, and personnel. May act as the site resource for client and visitor requests and services as well as may control access to facility through the admittance process. May monitor entrances and exits and act to prevent unapproved or unlawful entry. Additionally, in this role you will welcome and host special envoys and on-site visitors, determine nature of business, and may announce visitors to appropriate personnel. Performs other security or administrative services as required for the site. May be exposed to stressful situations. ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Duties Include Acts as a receptionist for client facility; controls access to facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the facility. Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department. Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the site and surrounding area as requested by visitors. Provides administrative support, such as taking and delivering messages or may transfer calls to voice mail when appropriate personnel are unavailable (as applicable); may accept mail and special delivery packages; may assist with additional special projects as necessary. Prepares logs or reports as required for site; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site. Performs additional security services functions as permitted under any required Security Officer license and as specified for the assigned site. Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
12/07/2025
Full time
POSITION SUMMARY This position is under the direct supervision of the Manager for assigned high profile site and performs a variety of security-related duties. In this position, you will serve as a professional, friendly and informed point of contact for all incoming site employees and visitors; observe and report activities and incidents at assigned locations, providing for the security and safety of client property, visitors, and personnel. May act as the site resource for client and visitor requests and services as well as may control access to facility through the admittance process. May monitor entrances and exits and act to prevent unapproved or unlawful entry. Additionally, in this role you will welcome and host special envoys and on-site visitors, determine nature of business, and may announce visitors to appropriate personnel. Performs other security or administrative services as required for the site. May be exposed to stressful situations. ESSENTIAL FUNCTIONS The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Duties Include Acts as a receptionist for client facility; controls access to facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the facility. Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department. Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the site and surrounding area as requested by visitors. Provides administrative support, such as taking and delivering messages or may transfer calls to voice mail when appropriate personnel are unavailable (as applicable); may accept mail and special delivery packages; may assist with additional special projects as necessary. Prepares logs or reports as required for site; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site. Performs additional security services functions as permitted under any required Security Officer license and as specified for the assigned site. Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
Controller - Site Liaison Manager Schedule: Days: M-F Job Location Type: Remote Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing and providing care to our patients and community members - positively impacting our mission of making communities healthier . More about our team The Lifepoint Business Services (LBS) Finance team provides strategic accounting and operational support to hospitals and entities across the organization. We partner closely with site leadership, technical accounting, and operations teams to ensure accuracy, transparency, and consistency in all financial processes. Our collaborative, detail-oriented culture emphasizes integrity, proactive communication, and continuous improvement. How you'll contribute A Controller - Site Liaison Manager who excels in this role: Manages the end-to-end general ledger close process for designated sites and entities, ensuring completeness of close checklists and timely post-close review and analysis. Supports continuous improvement and accounting standardization initiatives across the organization. Performs P&L and balance sheet analysis, providing insightful commentary and variance explanations. Collaborates with hospital leadership to support post-close analysis, review, and reporting, including participation in hospital MORs and other operational reviews. Serves as the primary accounting liaison for assigned facilities during the close process. Interfaces with the LBS Technical Accounting team and hospital operations leaders to address complex accounting treatments and issues. Oversees the joint venture accounting, reporting, and distribution process for facilities with joint venture arrangements. Supports annual budgeting processes, ensuring accuracy, consistency, and alignment with organizational goals. Ensures internal controls are adequate to safeguard facility assets and maintain the integrity of accounting systems. Leads post-close review processes and periodic balance sheet reviews to ensure accurate and compliant financial reporting. Provides analysis and explanations for monthly, quarterly, and annual variances in general ledger accounts. Serves as liaison with external stakeholders to provide required financial reports and information. Maintains regular and reliable attendance and performs other duties as assigned. Why join us We believe that investing in our employees is the first step to providing excellent care and service. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Bachelor's Degree in Accounting or Finance and 5-7 years of experience in healthcare or hospital financial operations. Additional qualifications include: Expertise in P&L and balance sheet analysis, revenue valuation, and month-end close processes. Proven ability to manage reconciliations, journal entries, and post-close reporting. Strong understanding of revenue recognition, project and capital accounting, and other key accounting processes. Experience with Oracle, EPM, and financial reporting tools; familiarity with RCA and revenue accounting preferred. Strong analytical, problem-solving, and communication skills. EEOC Statement Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Employment Sponsorship Statement You must be authorized to work in the United States without employer sponsorship. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
12/07/2025
Full time
Controller - Site Liaison Manager Schedule: Days: M-F Job Location Type: Remote Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing and providing care to our patients and community members - positively impacting our mission of making communities healthier . More about our team The Lifepoint Business Services (LBS) Finance team provides strategic accounting and operational support to hospitals and entities across the organization. We partner closely with site leadership, technical accounting, and operations teams to ensure accuracy, transparency, and consistency in all financial processes. Our collaborative, detail-oriented culture emphasizes integrity, proactive communication, and continuous improvement. How you'll contribute A Controller - Site Liaison Manager who excels in this role: Manages the end-to-end general ledger close process for designated sites and entities, ensuring completeness of close checklists and timely post-close review and analysis. Supports continuous improvement and accounting standardization initiatives across the organization. Performs P&L and balance sheet analysis, providing insightful commentary and variance explanations. Collaborates with hospital leadership to support post-close analysis, review, and reporting, including participation in hospital MORs and other operational reviews. Serves as the primary accounting liaison for assigned facilities during the close process. Interfaces with the LBS Technical Accounting team and hospital operations leaders to address complex accounting treatments and issues. Oversees the joint venture accounting, reporting, and distribution process for facilities with joint venture arrangements. Supports annual budgeting processes, ensuring accuracy, consistency, and alignment with organizational goals. Ensures internal controls are adequate to safeguard facility assets and maintain the integrity of accounting systems. Leads post-close review processes and periodic balance sheet reviews to ensure accurate and compliant financial reporting. Provides analysis and explanations for monthly, quarterly, and annual variances in general ledger accounts. Serves as liaison with external stakeholders to provide required financial reports and information. Maintains regular and reliable attendance and performs other duties as assigned. Why join us We believe that investing in our employees is the first step to providing excellent care and service. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a Bachelor's Degree in Accounting or Finance and 5-7 years of experience in healthcare or hospital financial operations. Additional qualifications include: Expertise in P&L and balance sheet analysis, revenue valuation, and month-end close processes. Proven ability to manage reconciliations, journal entries, and post-close reporting. Strong understanding of revenue recognition, project and capital accounting, and other key accounting processes. Experience with Oracle, EPM, and financial reporting tools; familiarity with RCA and revenue accounting preferred. Strong analytical, problem-solving, and communication skills. EEOC Statement Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Employment Sponsorship Statement You must be authorized to work in the United States without employer sponsorship. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Senior Health: At One Medical we are transforming health care, starting with primary care. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. We know that when you invest in relationships with people, you can help them live happier and healthier. Our patients get a team that respects and listens to them. We get paid to keep our patients healthier, and it works - we are successfully improving the lives of our patients while lowering costs. The Opportunity As we continue to expand and transform the primary care experience, we're looking for energetic and passionate leaders to manage the people, processes and technology that make One Medical unique. As an Office Medical Director, you'll have the chance to lead your local team in demonstrating clinical excellence and practicing sustainability. In collaboration with your manager, the District Medical Director and your operations partner, the Office Manager, you'll solve problems and shape our organizational priorities. You will be able to continually develop your management and leadership skills as you learn about our business and its operations and engage your local team. Employment type: Full time What you'll be working on: Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) and ensuring that the providers on your team meet our clinical standards and patient care needs Guiding and supporting providers' professional development Partnering with Office Manager to support a collaborative, positive office community Managing communication, with context, between your office and other districts, regional, and central teams; represent One Medical to the local community Owning specific office management and HR functions Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Completed an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting, or have completed a residency program in the last 5 years Minimum of 1 year managing a team of providers Board certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Massachusetts, obtained before your One Medical start date One Medical Office Medical Directors also demonstrate: A passion for human-centered primary care Clinical proficiency in evidence-based primary care The commitment to developing others through coaching, feedback, exposure, and stretch assignments which aligns employee career development goals with organizational objectives The ability to establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet commitments The ability to address difficult issues and supports others who do the same The ability to build teams with an appropriate and diverse mix of styles, perspectives, and experience that will apply their skills and perspectives to achieve common goals The ability to create a climate in which people are motivated to do their best by inviting input and sharing ownership and visibility This is a full-time role overseeing our Hyannis, MA clinic. Relocation assistance may be available for this role. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster ( English / Spanish ) and Right to Work Poster ( English / Spanish ) for additional information. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $254,000 to $270,000per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
12/07/2025
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. About Senior Health: At One Medical we are transforming health care, starting with primary care. We created a high-impact relationship based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care. We know that when you invest in relationships with people, you can help them live happier and healthier. Our patients get a team that respects and listens to them. We get paid to keep our patients healthier, and it works - we are successfully improving the lives of our patients while lowering costs. The Opportunity As we continue to expand and transform the primary care experience, we're looking for energetic and passionate leaders to manage the people, processes and technology that make One Medical unique. As an Office Medical Director, you'll have the chance to lead your local team in demonstrating clinical excellence and practicing sustainability. In collaboration with your manager, the District Medical Director and your operations partner, the Office Manager, you'll solve problems and shape our organizational priorities. You will be able to continually develop your management and leadership skills as you learn about our business and its operations and engage your local team. Employment type: Full time What you'll be working on: Managing a team of in-office providers (MDs, DOs, NPs, and/or PAs) and ensuring that the providers on your team meet our clinical standards and patient care needs Guiding and supporting providers' professional development Partnering with Office Manager to support a collaborative, positive office community Managing communication, with context, between your office and other districts, regional, and central teams; represent One Medical to the local community Owning specific office management and HR functions Managing a patient panel with a broad array of patient needs; conducting a mix of acute, chronic, and well visits Treating patients in-office or in testing centers as well as conducting occasional tele-health visits Continuous learning during weekly Clinical Rounds and through other modalities Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Supervising one or more NP or PA colleagues Education, licenses, and experiences required for this role: Completed an accredited Internal or Family Medicine residency program Practiced at least 2 of the last 5 years in an outpatient primary care setting, or have completed a residency program in the last 5 years Minimum of 1 year managing a team of providers Board certified in Internal or Family Medicine, or Board Eligible with plans to obtain board certification within 1 year of your One Medical start date State licensed in Massachusetts, obtained before your One Medical start date One Medical Office Medical Directors also demonstrate: A passion for human-centered primary care Clinical proficiency in evidence-based primary care The commitment to developing others through coaching, feedback, exposure, and stretch assignments which aligns employee career development goals with organizational objectives The ability to establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet commitments The ability to address difficult issues and supports others who do the same The ability to build teams with an appropriate and diverse mix of styles, perspectives, and experience that will apply their skills and perspectives to achieve common goals The ability to create a climate in which people are motivated to do their best by inviting input and sharing ownership and visibility This is a full-time role overseeing our Hyannis, MA clinic. Relocation assistance may be available for this role. One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. Subject to applicable law, proof of COVID 19 vaccination is required for employees and contractors who interact with patients, access a shared office space or engage with other team members, except where a medical or religious accommodation applies. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster ( English / Spanish ) and Right to Work Poster ( English / Spanish ) for additional information. One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $254,000 to $270,000per year. Total compensation packages may be based on factors unique to particular candidates, such skill sets, depth of experience, and work location. The total compensation package for this position may also include restricted stock unit grants, and/or benefits. For more information, visit One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
12/07/2025
Full time
About Cognizant Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the outstanding needs of the organizations we serve. Overview Client Relationship Managers are key contributors to the commercial side of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The Healthcare Payer CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the Northeastern United States. Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&L, customer satisfaction, and the overall Account relationship for one or more key account(s). The qualified candidate must live within a daily commutable distance to Owings Mills, Maryland to be at the client location 4 to 5 days per week. Key Responsibilities Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant's emerging services. Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. Understand the customer's specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client's business to achieve their goals. Works to grow the client relationship by identifying new business opportunities. Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers. Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship. Actively drive execution of the innovation agenda for the portfolio. Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals. Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account. End-to-end management of the account operations including account forecasting, budgeting, and overall P&L. Manage accountability against Measurable Revenue/Profit Growth within set timelines. Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry. The qualified candidate must live within a daily commutable distance to Owings Mills, MD to be in the office 3 to 4 days per week and must be able to drive to other locations in the region as needed for business. Required Experience 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment Strong knowledge of US healthcare, the associated technology landscape and trends A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships Strategic thinking and confidence and ability to plan and stay the course Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence Strong executive presence and gravitas MBA or bachelor's degree OR equivalent combination of education, training, and experience. Preferred Experience The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain The candidate must be able to work in a dynamic, entrepreneurial environment Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts) Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation: The BASE SALARY for this position $165,000 - $175,000 + Annual Target Bonus of 30%. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
Larson Capital Management LLC
Chesterfield, Missouri
Description: At Larson Capital Management, LLC, the Asset Manager role is a vital contributor to the success of our commercial real estate investment holdings, reporting to the Director of Asset Management. This role requires the combination of commercial real estate acumen, astute analytical reasoning, future-focused thinking, well-honed negotiation skills and the ability to build relationships with internal and external peers to accomplish overall financial goals. Responsibilities: Ensure the achievement of the financial return thresholds for each fund and/or individual real estate investment through the strategic direction of revenue, expense and capital expenditures. Creating revenue guidance in conjunction with the Director of Asset Management the Director of Leasing, understanding any capital requirements and funding sources, validating credit worthiness of each tenant and escalating items within the appropriate parameters and timeframes. Lead on-boarding and transitioning of developments and acquisitions to the asset management platform and manage liquidations and off-boarding process at fund or asset strategy maturity. Update and validate financial modeling consistent with our underwriting parameters to ensure investment performance, forecasting and sensitivity analysis. Direct collaboration with operational teams (Property Management and Accounting) to ensure the success of each business plan. Approval of financial reporting packages for investors and lending partners; ensuring accuracy and validity within time parameters required. Maintain and update any lender draw request documentation required and promptly compile data packets necessary for approval and submittal. Lead and source effective debt placement at maturity or as necessary to improve the financial strength of each fund and/or asset. Effectively participate as a team member and contribute to the health of the entire organization and other duties as assigned. Requirements: Qualifications: Minimum five years in commercial real estate financial analysis and/or underwriting, leasing and/or operation management. Working knowledge of the acquisition and disposition cycle and is proficient in Argus. Uncommon attention to detail and the critical thinking skills to quickly identify issues before becoming problems. Disciplined negotiation skills and experience managing third-party service providers to achieve outstanding results. Ability to work on a team and carry a load outside of the specific role when necessary. Skilled in MS Office products; proficient in Word, Excel, and Outlook. Each candidate must pass a background screening prior to employment beginning. About the Company Larson Capital Management primarily focuses on commercial real estate investments. The company is rapidly expanding in investment holdings throughout the country. Our current holdings include office, industrial, retail and multi-family properties or developments located across six states and our path for growth is significant. Larson Capital Management is a registered RIA with the SEC and is part of the Larson Financial Holdings group of companies which collectively has 11 billion dollars of assets under management for clients across the county. Our culture is one which strives for excellence, allows for a degree of autonomy to reach your individual goals and is built on the expectation that those who join our team seek for a challenging and often changing environment where you can continue to build upon your skill base and bring new value, ideas and best practices to the entire organization. Larson Capital Management offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are FREE to employees only, dependent coverage available for cost) Dental Insurance Vision Insurance ER PD Long Term Disability Insurance ER PD Life Insurance ER PD EAP Voluntary Short Term & Additional Life Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI18b9ac6a91b2-0876
12/07/2025
Full time
Description: At Larson Capital Management, LLC, the Asset Manager role is a vital contributor to the success of our commercial real estate investment holdings, reporting to the Director of Asset Management. This role requires the combination of commercial real estate acumen, astute analytical reasoning, future-focused thinking, well-honed negotiation skills and the ability to build relationships with internal and external peers to accomplish overall financial goals. Responsibilities: Ensure the achievement of the financial return thresholds for each fund and/or individual real estate investment through the strategic direction of revenue, expense and capital expenditures. Creating revenue guidance in conjunction with the Director of Asset Management the Director of Leasing, understanding any capital requirements and funding sources, validating credit worthiness of each tenant and escalating items within the appropriate parameters and timeframes. Lead on-boarding and transitioning of developments and acquisitions to the asset management platform and manage liquidations and off-boarding process at fund or asset strategy maturity. Update and validate financial modeling consistent with our underwriting parameters to ensure investment performance, forecasting and sensitivity analysis. Direct collaboration with operational teams (Property Management and Accounting) to ensure the success of each business plan. Approval of financial reporting packages for investors and lending partners; ensuring accuracy and validity within time parameters required. Maintain and update any lender draw request documentation required and promptly compile data packets necessary for approval and submittal. Lead and source effective debt placement at maturity or as necessary to improve the financial strength of each fund and/or asset. Effectively participate as a team member and contribute to the health of the entire organization and other duties as assigned. Requirements: Qualifications: Minimum five years in commercial real estate financial analysis and/or underwriting, leasing and/or operation management. Working knowledge of the acquisition and disposition cycle and is proficient in Argus. Uncommon attention to detail and the critical thinking skills to quickly identify issues before becoming problems. Disciplined negotiation skills and experience managing third-party service providers to achieve outstanding results. Ability to work on a team and carry a load outside of the specific role when necessary. Skilled in MS Office products; proficient in Word, Excel, and Outlook. Each candidate must pass a background screening prior to employment beginning. About the Company Larson Capital Management primarily focuses on commercial real estate investments. The company is rapidly expanding in investment holdings throughout the country. Our current holdings include office, industrial, retail and multi-family properties or developments located across six states and our path for growth is significant. Larson Capital Management is a registered RIA with the SEC and is part of the Larson Financial Holdings group of companies which collectively has 11 billion dollars of assets under management for clients across the county. Our culture is one which strives for excellence, allows for a degree of autonomy to reach your individual goals and is built on the expectation that those who join our team seek for a challenging and often changing environment where you can continue to build upon your skill base and bring new value, ideas and best practices to the entire organization. Larson Capital Management offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are FREE to employees only, dependent coverage available for cost) Dental Insurance Vision Insurance ER PD Long Term Disability Insurance ER PD Life Insurance ER PD EAP Voluntary Short Term & Additional Life Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI18b9ac6a91b2-0876
POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
12/07/2025
Full time
POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management - Authentication Overview The Global Authentication Product team is looking for a Manager, Product Management to lead the development and launch of solutions that drive authentication penetration. The Authentication Product team's mission is to deliver and manage best-in-class authentication products that are desirable, feasible and scalable. The role supports different authentication programs including Mastercard Identity Check (IDC) Program, operating on industry standard EMV 3-D Secure. For example, a key responsibility of this position is focused on integrating various authentication methods into the IDC Program, such as payment passkey, and developing new authentication solutions such as ones that leverage the transaction risk analysis flow. The ideal candidate will define the product construct including data analysis to support product value proposition, defining technical requirements, and prioritizing features. This individual will collaborate with various stakeholders to achieve success such as with Regional Product, Engineering, CX Design, Product Development, Legal, Pricing and Commercialization Teams. Role • Collaborate with cross-functional teams (e.g. Engineering, Legal, Regions, CX&D) to support end-to-end product development (e.g., requirements, business case, pricing) • Drive Global and Regional Studio frameworks in partnership with cross functional stakeholders to ensure the successful launch of new products and enhancements • Monitor performance to identify challenges and make recommendations on proposed action plans • Partner with Commercialization to Create Go-To-Market documents, including sales material and announcements • Research new authentication methods and identify synergies with IDC authentication flows All About You • Bachelor's degree required; Master's degree preferred • Proven experience in payments or authentication platform and solutions • Proven experience in product management • Ability to turn qualitative, quantitative data and market analysis into actionable insights • Ability to effectively communicate solutions to stakeholders at different levels • Excellent command of the relevant business tools (e.g., reporting tools) • Flexibility to work with ambiguity and handle multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $137,000 - $218,000 USD O'Fallon, Missouri: $119,000 - $190,000 USD
Description: J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what were known for, and we work to stay true to who we are. Thats how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project/program scope and managing all aspects of the assigned project or group of projects, including but not limited to the design, planning, implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and personify the Companys Mission, Vision, and Values; taking ownership of their assigned project(s) or program. We are seeking a senior-level leader to join our rapidly growing BHS group, with opportunities to manage high-profile projects in Chicago and across the country. This role will play a pivotal part in shaping the design and delivery of complex baggage handling system (BHS) projects, ensuring they are executed with technical excellence, design precision, and operational efficiency. The Senior Project Manager will serve as the primary client interface and design lead, guiding project teams through the full lifecyclefrom early programming and technical document development through design review, construction, and closeout. Duties and Responsibilities Act as the primary interface with the client and lead the project team through the entire project process Responsible for high level planning and programming analysis work including preparation of technical documents, testing plans, and proposals Establish and implement project objectives, policies, procedures, roles and reporting structure, and performance standards within boundaries of company policy and contract specifications Collaborate with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems Strategize with Client Lead, Director, or Executive on opportunities for business development with existing and new clients Represent company in project meetings and attend strategy meetings Schedule and lead job meetings Assemble and distribute meeting minutes Execute the implementation of the JWI Playbook and ensure adherence to the practices outlined for JWI project management Ensure effective communication is always maintained within the team structure and Senior Management Complete weekly and monthly reports concerning work progress, costs, and scheduling Produce project schedule; coordinate schedule updates and distribute internally and externally Manage all financial aspects of project contract(s), including labor, expenses, and staffing projections, to protect companys interest Maintain a positive relationship with the client at all times Oversee project budgets, create, and manage project forecasts, schedules and expenses; anticipate potential changes to budget, schedule, and expenses and provide guidance and analysis of changes Responsible for interviewing, recommending, and negotiating contractual service agreements. Prepare, negotiate, and authorize revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors Manage project staff and jobsite construction activities Investigate potential situations and implement corrective measures as necessary; develop contingency plans to mitigate potential risk Provide guidance, oversight, coaching, and mentoring to other project staff Responsible for ensuring that project deliverables are on time, within budget, and at the required level of quality Prepare and monitor punch list items; manage the close out process to completion Produce and review design plans, specifications, and cost estimates Perform other duties as may be required/directed Requirements: 10+ years of experience in the construction industry with a majority of those years working on BHS or conveyance projects in aviation or similar fields. Design experience preferred. A bachelor's degree in construction management, architecture or engineering, or equivalent work experience; Project Management certification (PMP, PMI), EIT or Professional Engineer preferred Experience as a leader managing a team of direct reports, mentor, and problem solver with a commitment to excellence Extensive knowledge and understanding of contract management and budgeting/estimating Advanced interpersonal, administrative, and organizational skills; including the ability to work with diverse personalities to negotiate and resolve conflict Excellent communication, leadership, and influencing skills Demonstrated ability to develop and sustain effective working relationships with managers, peers, and subordinates Active participation in industry organizations a plus. Experience using MS Office suite and industry related project management software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18 Compensation details: 00 Yearly Salary PI9d9b94e8cbbf-5327
12/07/2025
Full time
Description: J. A. Watts, Inc. (JWI) is a woman-owned professional services firm that believes in treating its clients and employees like family at every level of our company. Our family culture is what were known for, and we work to stay true to who we are. Thats how we manage our projects and how we recruit THE Best People in our industry. Our clients come from all walks of life, and so do we, which makes us stronger together. This role is responsible for understanding the overall project/program scope and managing all aspects of the assigned project or group of projects, including but not limited to the design, planning, implementation, construction, closeout, stakeholder coordination, cost control, client satisfaction, team performance, and quality functions. The Senior Project Manager shall lead by example and personify the Companys Mission, Vision, and Values; taking ownership of their assigned project(s) or program. We are seeking a senior-level leader to join our rapidly growing BHS group, with opportunities to manage high-profile projects in Chicago and across the country. This role will play a pivotal part in shaping the design and delivery of complex baggage handling system (BHS) projects, ensuring they are executed with technical excellence, design precision, and operational efficiency. The Senior Project Manager will serve as the primary client interface and design lead, guiding project teams through the full lifecyclefrom early programming and technical document development through design review, construction, and closeout. Duties and Responsibilities Act as the primary interface with the client and lead the project team through the entire project process Responsible for high level planning and programming analysis work including preparation of technical documents, testing plans, and proposals Establish and implement project objectives, policies, procedures, roles and reporting structure, and performance standards within boundaries of company policy and contract specifications Collaborate with clients, sub-consultants, and contractors to define work procedures and resolve complaints and construction problems Strategize with Client Lead, Director, or Executive on opportunities for business development with existing and new clients Represent company in project meetings and attend strategy meetings Schedule and lead job meetings Assemble and distribute meeting minutes Execute the implementation of the JWI Playbook and ensure adherence to the practices outlined for JWI project management Ensure effective communication is always maintained within the team structure and Senior Management Complete weekly and monthly reports concerning work progress, costs, and scheduling Produce project schedule; coordinate schedule updates and distribute internally and externally Manage all financial aspects of project contract(s), including labor, expenses, and staffing projections, to protect companys interest Maintain a positive relationship with the client at all times Oversee project budgets, create, and manage project forecasts, schedules and expenses; anticipate potential changes to budget, schedule, and expenses and provide guidance and analysis of changes Responsible for interviewing, recommending, and negotiating contractual service agreements. Prepare, negotiate, and authorize revisions, changes, and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors Manage project staff and jobsite construction activities Investigate potential situations and implement corrective measures as necessary; develop contingency plans to mitigate potential risk Provide guidance, oversight, coaching, and mentoring to other project staff Responsible for ensuring that project deliverables are on time, within budget, and at the required level of quality Prepare and monitor punch list items; manage the close out process to completion Produce and review design plans, specifications, and cost estimates Perform other duties as may be required/directed Requirements: 10+ years of experience in the construction industry with a majority of those years working on BHS or conveyance projects in aviation or similar fields. Design experience preferred. A bachelor's degree in construction management, architecture or engineering, or equivalent work experience; Project Management certification (PMP, PMI), EIT or Professional Engineer preferred Experience as a leader managing a team of direct reports, mentor, and problem solver with a commitment to excellence Extensive knowledge and understanding of contract management and budgeting/estimating Advanced interpersonal, administrative, and organizational skills; including the ability to work with diverse personalities to negotiate and resolve conflict Excellent communication, leadership, and influencing skills Demonstrated ability to develop and sustain effective working relationships with managers, peers, and subordinates Active participation in industry organizations a plus. Experience using MS Office suite and industry related project management software Company Benefits Medical, Dental, Vision insurance options for employee and family Health Savings and Flexible Spending Account options available Company-provided group life, short and long-term disability, and voluntary life options Matching 401(k) retirement plan Paid time off and holidays Student debt repayment resources available ID Theft protection Professional development and tuition assistance Company-sponsored social events Equal Opportunity Employer Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PM18 Compensation details: 00 Yearly Salary PI9d9b94e8cbbf-5327
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you're a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we're enhancing how we serve the military community and their families-making every interaction more meaningful. As a strategic Account Manager supporting USAA - you'll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager - deeply attuned to the business, its people, and the channels that matter. You'll collaborate across Corporate Affairs and act as a connector-bringing strategic thinking, content savvy and rigor to every engagement. You'll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums, including print, web, email, video, and social media to help deliver the messages on the identified channels. Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends, and actively seeking to link those issues to ongoing or emerging employee, member and/or public communications opportunities. In support of public affairs, leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications. Manages message development and builds relationships with third-party groups. Develops and manages grassroots communications with influential groups. Develops relationships with the news media to leverage USAA's reputation. In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy to protect, sustain, and enhance USAA's reputation. Develops and mentors junior team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Communications, Journalism, Marketing, or a related degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry to include media relations experience working with media outlets at national, regional or local levels. Subject Matter Expert writing and editing skills and excellent verbal communication skills. Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required. Subject-matter-expert level in communication industry practices and emerging trends required. Experience in translating business objectives into integrated communication strategies and tactics that drive business performance. Project management and collaboration experience including managing cross-functional projects from inception to completion. What sets you apart: Experience in Financial Service communications and/or working within an agency model in an account management or producer role Strong Project Management skills and experience in PM Tools such as Workfront and/or Asana Enjoys collaborating cross-functionally to enhance business outcomes. Experience in video, radio & photography production. Experience shaping creative communications that are pointed at solving a business challenge. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you're a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we're enhancing how we serve the military community and their families-making every interaction more meaningful. As a strategic Account Manager supporting USAA - you'll lead the development and delivery of integrated communications strategies that inform, engage and inspire. With a strong understanding of the financial services landscape, your part strategist, part storyteller and part project manager - deeply attuned to the business, its people, and the channels that matter. You'll collaborate across Corporate Affairs and act as a connector-bringing strategic thinking, content savvy and rigor to every engagement. You'll bring the ability to quickly understand business goals, navigate functional priorities and translate complex strategies into clear, actionable communications. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Provides regular counsel and insight to senior management, company leaders, subject-matter experts, and unit staff to develop highly complex effective communication strategies and tactics in support of enterprise strategic initiatives. Prioritizes highly complex communication projects and ensures they support enterprise plans for employee, member, and public initiatives. Serves as a key influencer and integrator of strategic objectives across the enterprise. Creates strategies that employ communications tactics such as press outreach, online advocacy, social networking internal and external social channels, leadership, and other internal and external communication channels, and publications. Measures the effectiveness of communications strategies to ensure objectives are met. Develops and implements highly complex communications plans in support of business objectives and collaborates with colleagues to support positive business outcomes, protect and enhance USAA's reputation, and engage the company's workforce. Develops, manages and executes effective messaging, collateral, processes and strategies in support of business initiatives, craft key messaging for use with federal and local regulators. Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise partners in the development of collateral to be used across all mediums, including print, web, email, video, and social media to help deliver the messages on the identified channels. Maintains a command of USAA strategies and possesses in-depth knowledge of financial services industry issues and trends, and actively seeking to link those issues to ongoing or emerging employee, member and/or public communications opportunities. In support of public affairs, leads and/or partners in the development and implementation of all communications to include crisis management, legislative, regulatory and litigation communications. Manages message development and builds relationships with third-party groups. Develops and manages grassroots communications with influential groups. Develops relationships with the news media to leverage USAA's reputation. In support of social media, partners with the Social Business team to plans, directs, and executes USAA's social media strategy to protect, sustain, and enhance USAA's reputation. Develops and mentors junior team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Communications, Journalism, Marketing, or a related degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 or more years of progressively responsible experience in internal and/or external communications (including employee communications), preferably within the financial services industry to include media relations experience working with media outlets at national, regional or local levels. Subject Matter Expert writing and editing skills and excellent verbal communication skills. Subject-matter-expert knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required. Subject-matter-expert level in communication industry practices and emerging trends required. Experience in translating business objectives into integrated communication strategies and tactics that drive business performance. Project management and collaboration experience including managing cross-functional projects from inception to completion. What sets you apart: Experience in Financial Service communications and/or working within an agency model in an account management or producer role Strong Project Management skills and experience in PM Tools such as Workfront and/or Asana Enjoys collaborating cross-functionally to enhance business outcomes. Experience in video, radio & photography production. Experience shaping creative communications that are pointed at solving a business challenge. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
12/07/2025
Full time
Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States. The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people. What is "Live Más"? Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Description - About the Job: Reporting to the Area Coach, the Restaurant General Manager manages a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The RGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational The Day-to-Day: Build People Capability Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others Recruit and equip high quality operators to deliver great customer experiences Build a healthy and robust bench of developed and capable Managers and Team Members Leads performance management process for all employees in their restaurant Lead by example - be a culture champion and live by Taco Bell HUNGRY principles: Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful Leverage culture and people capability to fuel brand performance Provides leadership and coaching, developing Manager's and Team Members Deliver a Consistent Customer Experience Ensure complete and timely execution of corporate & local marketing programs Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily transactions of 500-800 Ensure local health and safety codes, and company safety and security policies are met Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets Tracks, analyzes and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback Builds SMART action plans to resolve issues in their restaurant Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets Grow the Brand, Sales and Profits Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards Reviews and prioritizes store capital expenditure requests and establishes common vendor relationships where scale can be leveraged Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets Works with management team to develop and deliver unit-specific Annual Operating Plans Minimum Requirements: Is This You? High School minimum, University Degree Preferred 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills Strong interpersonal and conflict resolution skills Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability Strong analytical/decision-making skills Basic personal computer literacy Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business Provides leadership and coaching for each employee in their restaurant Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees Proven ability to drive customer satisfaction, financial performance and employee satisfaction Why Taco Bell? We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más! We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle We foster a culture of authenticity and believe all people can make a difference
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
- Who We Are Lad Lake is a COA-accredited, nonprofit, independent organization serving youth and families across Wisconsin. Our trauma-informed programs impact over 1,200 youth and their families, and we are dedicated to fostering growth and promoting diversity, equity, and inclusion every step of the way.Our mission is to guide young people toward their potential and help them live responsibly. We do this by building a team of compassionate, skilled professionals committed to empowering our staff and the individuals we serve.Were looking for an experienced and approachable HR Generalist to support our Milwaukee campuses. If you're a people-first HR professional who thrives in a dynamic, mission-driven environment and is ready to help shape an inclusive and positive workplace culturethis role is for you. What a Day in the Life of an HR Generalist Looks Like: Serve as a trusted first point of contact for employees, offering support with professionalism and empathy. Lead full-cycle recruitment efforts for Milwaukee campus positionssourcing, interviewing, and onboarding great talent. Collaborate with hiring managers to develop creative, inclusive recruiting strategies that reflect our mission and values. Coordinate pre-employment screenings, job offers, and seamless onboarding experiences. Ensure compliance with employment laws and regulations (e.g., ADA, FMLA, FLSA, Title VII). Provide guidance on employee relations, performance, and workplace concerns with a solutions-focused mindset. Maintain and update employee records and HRIS data, as well as support HR reporting and metrics. Promote positive engagement through employee recognition efforts, events, and morale-boosting initiatives. Participate in fact findings and help ensure a safe, inclusive, and respectful work environment. Support the performance management process and promote professional development. Work closely with the Director of People & Culture to align HR efforts with agency-wide goals. Juggle multiple priorities while staying organized, focused, and people-centered. What You Bring to the Table: Bachelors degree in Human Resources, Business Administration, or related fieldor equivalent experience. HR certification (PHR, SHRM-CP) preferred. Minimum of 5 years of full-cycle recruiting and generalist HR experience. Excellent interpersonal and communication skills with high emotional intelligence. Demonstrated knowledge of state and federal labor laws and best practices. Strong problem-solving abilities, attention to detail, and follow-through. Experience with ADP Workforce Now and applicant tracking systems a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A collaborative, flexible attitude and commitment to continuous learning. Discretion and professionalism when handling sensitive information. Valid drivers license and reliable transportation. What We Bring to the Table: $50,000 - $60,000 annual salary Medical, Dental, Life Insurance, STD, LTD Benefits Paid Time Off (up to 16 days annually to start) Holiday pay (up to 8 days) Tuition reimbursement 401(k) plan + profit sharing for your future Casual dress code be comfortable being you! Professional development opportunities we invest in your growth Employee Assistance Program (EAP) for added support Federal Student Loan Forgiveness Employer Longevity Were proud to be Wisconsins oldest youth service organization Room to grow Many of our leaders started in frontline or support roles Supportive, servant-leadership culture were here to help you thrive Come make a difference with the Lad Lake family. This isnt just HRits heart work. Welcome home. The base pay actually offered will take into account internal equity and also may vary depending on the candidates education, job-related knowledge, skills, and experience among other factors. Compensation details: 0 Yearly Salary PI16a4ff2cb6af-1334
12/07/2025
Full time
- Who We Are Lad Lake is a COA-accredited, nonprofit, independent organization serving youth and families across Wisconsin. Our trauma-informed programs impact over 1,200 youth and their families, and we are dedicated to fostering growth and promoting diversity, equity, and inclusion every step of the way.Our mission is to guide young people toward their potential and help them live responsibly. We do this by building a team of compassionate, skilled professionals committed to empowering our staff and the individuals we serve.Were looking for an experienced and approachable HR Generalist to support our Milwaukee campuses. If you're a people-first HR professional who thrives in a dynamic, mission-driven environment and is ready to help shape an inclusive and positive workplace culturethis role is for you. What a Day in the Life of an HR Generalist Looks Like: Serve as a trusted first point of contact for employees, offering support with professionalism and empathy. Lead full-cycle recruitment efforts for Milwaukee campus positionssourcing, interviewing, and onboarding great talent. Collaborate with hiring managers to develop creative, inclusive recruiting strategies that reflect our mission and values. Coordinate pre-employment screenings, job offers, and seamless onboarding experiences. Ensure compliance with employment laws and regulations (e.g., ADA, FMLA, FLSA, Title VII). Provide guidance on employee relations, performance, and workplace concerns with a solutions-focused mindset. Maintain and update employee records and HRIS data, as well as support HR reporting and metrics. Promote positive engagement through employee recognition efforts, events, and morale-boosting initiatives. Participate in fact findings and help ensure a safe, inclusive, and respectful work environment. Support the performance management process and promote professional development. Work closely with the Director of People & Culture to align HR efforts with agency-wide goals. Juggle multiple priorities while staying organized, focused, and people-centered. What You Bring to the Table: Bachelors degree in Human Resources, Business Administration, or related fieldor equivalent experience. HR certification (PHR, SHRM-CP) preferred. Minimum of 5 years of full-cycle recruiting and generalist HR experience. Excellent interpersonal and communication skills with high emotional intelligence. Demonstrated knowledge of state and federal labor laws and best practices. Strong problem-solving abilities, attention to detail, and follow-through. Experience with ADP Workforce Now and applicant tracking systems a plus. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). A collaborative, flexible attitude and commitment to continuous learning. Discretion and professionalism when handling sensitive information. Valid drivers license and reliable transportation. What We Bring to the Table: $50,000 - $60,000 annual salary Medical, Dental, Life Insurance, STD, LTD Benefits Paid Time Off (up to 16 days annually to start) Holiday pay (up to 8 days) Tuition reimbursement 401(k) plan + profit sharing for your future Casual dress code be comfortable being you! Professional development opportunities we invest in your growth Employee Assistance Program (EAP) for added support Federal Student Loan Forgiveness Employer Longevity Were proud to be Wisconsins oldest youth service organization Room to grow Many of our leaders started in frontline or support roles Supportive, servant-leadership culture were here to help you thrive Come make a difference with the Lad Lake family. This isnt just HRits heart work. Welcome home. The base pay actually offered will take into account internal equity and also may vary depending on the candidates education, job-related knowledge, skills, and experience among other factors. Compensation details: 0 Yearly Salary PI16a4ff2cb6af-1334
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant . LSF is looking for a talented Case Manager Intensive who wants to make an impact in the lives of others. Purpose & Impact: The Case Manager Intensive seeks to provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals. Essential Functions: Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation. Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues) Conduct comprehensive intakes for all participants determined eligible for the program Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals. Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being. Submit detailed and thorough documentation in compliance with LSF policies and procedures Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services. Provide extended/enhanced cultural orientation workshops to program participants as needed Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate. Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting. Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants. Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed. Participate in community coordination, capacity building and partnership development activities in the service area. Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information. Acquire comprehensive knowledge and thorough understanding of programmatic requirements of Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more. Trains, supervises, and supports Program Interns and Participate in ongoing supervision Prepares Program reports as required Performs other related duties as assigned Other Functions: May enter all financial transactions of the client's funds into the system as well as accounting per procedures in a timely manner May create and document check request vouchers for all clients per scheduled if necessary Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire). Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly. Provides indirect supervision of Resettlement Program staff Assists manager with RFP and other projects Assists Manager in enforcement and attaining program goals Provides training to program staff if necessary Physical Requirements: Able to travel to other counties. Able to sit and stand for long periods time. Able to utilize office equipment. Able to work in fast paced environment. Education: Bachelor's degree required. Preference for degree in a Social Work or behavioral/human services field. Experience: Two years of experience providing case management and/or social services preferred Case management experience is strongly preferred 3-year experience working with refugee or immigrants preferred Cross-cultural or international experience preferred Skills: Proficiency in Microsoft Office applications Knowledge of community resources and ability to connect families to community Excellent verbal and written communication skills Critical assessment and analysis skills Ability to work and deal a diverse group of Must be able to keep confidential Bilingual required Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Manager Must be a team player with monitors as well as other clerical Accurate, complete and timely submission of required reports and documentation to LIRS & Effective working relationship with clients (providers). Adherence to LSF policies and procedures Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
12/07/2025
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant . LSF is looking for a talented Case Manager Intensive who wants to make an impact in the lives of others. Purpose & Impact: The Case Manager Intensive seeks to provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals. Essential Functions: Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation. Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues) Conduct comprehensive intakes for all participants determined eligible for the program Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals. Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being. Submit detailed and thorough documentation in compliance with LSF policies and procedures Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services. Provide extended/enhanced cultural orientation workshops to program participants as needed Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate. Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting. Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants. Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed. Participate in community coordination, capacity building and partnership development activities in the service area. Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information. Acquire comprehensive knowledge and thorough understanding of programmatic requirements of Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more. Trains, supervises, and supports Program Interns and Participate in ongoing supervision Prepares Program reports as required Performs other related duties as assigned Other Functions: May enter all financial transactions of the client's funds into the system as well as accounting per procedures in a timely manner May create and document check request vouchers for all clients per scheduled if necessary Must possess a clean/valid Florida Driver License, reliable transportation and proof of insurance (transcript of driving record will be requested from the Department of Motor Vehicle at the time of hire). Completes inventory control data entry form from DPVs, enters information in the database, and tags all the equipment and furniture regularly. Provides indirect supervision of Resettlement Program staff Assists manager with RFP and other projects Assists Manager in enforcement and attaining program goals Provides training to program staff if necessary Physical Requirements: Able to travel to other counties. Able to sit and stand for long periods time. Able to utilize office equipment. Able to work in fast paced environment. Education: Bachelor's degree required. Preference for degree in a Social Work or behavioral/human services field. Experience: Two years of experience providing case management and/or social services preferred Case management experience is strongly preferred 3-year experience working with refugee or immigrants preferred Cross-cultural or international experience preferred Skills: Proficiency in Microsoft Office applications Knowledge of community resources and ability to connect families to community Excellent verbal and written communication skills Critical assessment and analysis skills Ability to work and deal a diverse group of Must be able to keep confidential Bilingual required Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Manager Must be a team player with monitors as well as other clerical Accurate, complete and timely submission of required reports and documentation to LIRS & Effective working relationship with clients (providers). Adherence to LSF policies and procedures Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including : Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.