Responsibilities Develop and execute comprehensive pricing analyses to support strategic pricing decisions Lead competitive intelligence efforts and market positioning analyses Build and maintain sophisticated pricing models, including elasticity, optimization, and profitability models Conduct advanced statistical analysis of pricing performance and market trends Design and evaluate price testing strategies such as A/B tests and market experiments Partner with Sales teams to develop competitive pricing strategies for new business opportunities and RFP responses Collaborate with Account Management teams during customer renewal negotiations by providing pricing analysis and market benchmarks Work with Legal teams to review contract pricing terms, ensuring compliance and risk mitigation Conduct periodic pricing model evaluations to ensure alignment with product offerings and industry standards Lead pricing impact assessments for new product launches, promotions, or market shifts Monitor pricing performance metrics and identify opportunities for revenue optimization Develop pricing dashboards and automated reporting tools for cross-functional stakeholders Requirements Bachelor's degree in Business, Finance, Economics, or a related field 3 + years of experience in pricing analysis, market research, revenue management, or a related discipline Working knowledge of SQL and database query principles Advanced Excel skills including modeling, VBA, macros, and complex pricing/financial functions Proficiency with Power BI for dashboard development, data visualization, and analytics Experience with Salesforce CPQ, including pricing configuration, quote generation, and workflow processes Experience in building pricing models Experience within insurance, healthcare services, or similar industries is preferred Experience with Salesforce CRM analytics and reporting is highly preferred Demonstrated expertise in statistical analysis and pricing model development Excellent presentation and communication skills Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
12/06/2025
Full time
Responsibilities Develop and execute comprehensive pricing analyses to support strategic pricing decisions Lead competitive intelligence efforts and market positioning analyses Build and maintain sophisticated pricing models, including elasticity, optimization, and profitability models Conduct advanced statistical analysis of pricing performance and market trends Design and evaluate price testing strategies such as A/B tests and market experiments Partner with Sales teams to develop competitive pricing strategies for new business opportunities and RFP responses Collaborate with Account Management teams during customer renewal negotiations by providing pricing analysis and market benchmarks Work with Legal teams to review contract pricing terms, ensuring compliance and risk mitigation Conduct periodic pricing model evaluations to ensure alignment with product offerings and industry standards Lead pricing impact assessments for new product launches, promotions, or market shifts Monitor pricing performance metrics and identify opportunities for revenue optimization Develop pricing dashboards and automated reporting tools for cross-functional stakeholders Requirements Bachelor's degree in Business, Finance, Economics, or a related field 3 + years of experience in pricing analysis, market research, revenue management, or a related discipline Working knowledge of SQL and database query principles Advanced Excel skills including modeling, VBA, macros, and complex pricing/financial functions Proficiency with Power BI for dashboard development, data visualization, and analytics Experience with Salesforce CPQ, including pricing configuration, quote generation, and workflow processes Experience in building pricing models Experience within insurance, healthcare services, or similar industries is preferred Experience with Salesforce CRM analytics and reporting is highly preferred Demonstrated expertise in statistical analysis and pricing model development Excellent presentation and communication skills Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Responsibilities Develop and execute comprehensive pricing analyses to support strategic pricing decisions Lead competitive intelligence efforts and market positioning analyses Build and maintain sophisticated pricing models, including elasticity, optimization, and profitability models Conduct advanced statistical analysis of pricing performance and market trends Design and evaluate price testing strategies such as A/B tests and market experiments Partner with Sales teams to develop competitive pricing strategies for new business opportunities and RFP responses Collaborate with Account Management teams during customer renewal negotiations by providing pricing analysis and market benchmarks Work with Legal teams to review contract pricing terms, ensuring compliance and risk mitigation Conduct periodic pricing model evaluations to ensure alignment with product offerings and industry standards Lead pricing impact assessments for new product launches, promotions, or market shifts Monitor pricing performance metrics and identify opportunities for revenue optimization Develop pricing dashboards and automated reporting tools for cross-functional stakeholders Requirements Bachelor's degree in Business, Finance, Economics, or a related field 3 + years of experience in pricing analysis, market research, revenue management, or a related discipline Working knowledge of SQL and database query principles Advanced Excel skills including modeling, VBA, macros, and complex pricing/financial functions Proficiency with Power BI for dashboard development, data visualization, and analytics Experience with Salesforce CPQ, including pricing configuration, quote generation, and workflow processes Experience in building pricing models Experience within insurance, healthcare services, or similar industries is preferred Experience with Salesforce CRM analytics and reporting is highly preferred Demonstrated expertise in statistical analysis and pricing model development Excellent presentation and communication skills Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
12/06/2025
Full time
Responsibilities Develop and execute comprehensive pricing analyses to support strategic pricing decisions Lead competitive intelligence efforts and market positioning analyses Build and maintain sophisticated pricing models, including elasticity, optimization, and profitability models Conduct advanced statistical analysis of pricing performance and market trends Design and evaluate price testing strategies such as A/B tests and market experiments Partner with Sales teams to develop competitive pricing strategies for new business opportunities and RFP responses Collaborate with Account Management teams during customer renewal negotiations by providing pricing analysis and market benchmarks Work with Legal teams to review contract pricing terms, ensuring compliance and risk mitigation Conduct periodic pricing model evaluations to ensure alignment with product offerings and industry standards Lead pricing impact assessments for new product launches, promotions, or market shifts Monitor pricing performance metrics and identify opportunities for revenue optimization Develop pricing dashboards and automated reporting tools for cross-functional stakeholders Requirements Bachelor's degree in Business, Finance, Economics, or a related field 3 + years of experience in pricing analysis, market research, revenue management, or a related discipline Working knowledge of SQL and database query principles Advanced Excel skills including modeling, VBA, macros, and complex pricing/financial functions Proficiency with Power BI for dashboard development, data visualization, and analytics Experience with Salesforce CPQ, including pricing configuration, quote generation, and workflow processes Experience in building pricing models Experience within insurance, healthcare services, or similar industries is preferred Experience with Salesforce CRM analytics and reporting is highly preferred Demonstrated expertise in statistical analysis and pricing model development Excellent presentation and communication skills Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Title: KLOUDGIN Systems Analyst Job Location: Sacramento California 95826 Onsite Requirements: Configuration of KloudGin Work Management solution. 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with reporting and analytics tools related to FSM data. Job Description: Client is seeking one contractor with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. Mandatory Requirements: Proposed resource must have these qualifications and experiences: Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint. 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future
12/06/2025
Full time
Job Title: KLOUDGIN Systems Analyst Job Location: Sacramento California 95826 Onsite Requirements: Configuration of KloudGin Work Management solution. 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with reporting and analytics tools related to FSM data. Job Description: Client is seeking one contractor with experience as a Systems Analyst for implementing the KloudGin Work Management (Field Service Management) solution. This role requires a strong background in providing analytical support for a broad range of business unit processes and applications, table configurations and maintenance of software systems used to support business applications. Mandatory Requirements: Proposed resource must have these qualifications and experiences: Must have experience with configuration of KloudGin Work Management solution. Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems. Must have experience with the implementation and support of Field Service Management solutions. Must have experience in the utility industry or a similar regulated environment. Must have knowledge of system integration techniques, including APIs, middleware, and data migration. Must have experience and understand mobile technologies and their application in field service solutions. Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid. Must have experience with reporting and analytics tools related to FSM data. Must have basic knowledge of cloud-based solutions and SaaS platforms. Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint. 3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/06/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/06/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/06/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/06/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Title: Senior Accountant Company: Technology Industry Compensation: $45-50/hr - DOE About the Role We're seeking an experienced accountant to take ownership of reviewing and validating purchase order (PO) expense contracts. You will work cross-functionally to ensure compliance with accounting policies, correct PO coding, and strong internal controls. This is a hands-on role where you'll document decisions, resolve discrepancies, and continuously improve workflows to drive efficiency and accuracy. Key Responsibilities Review contract agreements and expense documentation to confirm PO coding accuracy in line with accounting and expense policies. Collaborate with accounting teams-including asset, liability, and revenue groups-to assess the appropriate accounting treatment for PO-related transactions. Prepare detailed analyses and maintain documentation supporting coding decisions and accounting conclusions. Work closely with business requestors, sourcing teams, and financial analysts to identify and resolve any discrepancies in PO coding. Apply professional judgment to ensure accounting entries are correctly recorded, documented, and communicated. Continuously evaluate and refine standard operating procedures and process flows to strengthen internal controls and improve efficiency. Support special initiatives and perform additional accounting tasks as needed. Qualifications Bachelor's degree in Accounting (or related field) 3-5 years of accounting experience, ideally at the senior accountant level Strong understanding of debits/credits, month-end close, accruals, and journal entries Broad experience managing balance sheet accounts across different functions ?Experience working in the FinTech industry preferred CPA designation or in-progress strongly preferred Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
12/06/2025
Full time
Title: Senior Accountant Company: Technology Industry Compensation: $45-50/hr - DOE About the Role We're seeking an experienced accountant to take ownership of reviewing and validating purchase order (PO) expense contracts. You will work cross-functionally to ensure compliance with accounting policies, correct PO coding, and strong internal controls. This is a hands-on role where you'll document decisions, resolve discrepancies, and continuously improve workflows to drive efficiency and accuracy. Key Responsibilities Review contract agreements and expense documentation to confirm PO coding accuracy in line with accounting and expense policies. Collaborate with accounting teams-including asset, liability, and revenue groups-to assess the appropriate accounting treatment for PO-related transactions. Prepare detailed analyses and maintain documentation supporting coding decisions and accounting conclusions. Work closely with business requestors, sourcing teams, and financial analysts to identify and resolve any discrepancies in PO coding. Apply professional judgment to ensure accounting entries are correctly recorded, documented, and communicated. Continuously evaluate and refine standard operating procedures and process flows to strengthen internal controls and improve efficiency. Support special initiatives and perform additional accounting tasks as needed. Qualifications Bachelor's degree in Accounting (or related field) 3-5 years of accounting experience, ideally at the senior accountant level Strong understanding of debits/credits, month-end close, accruals, and journal entries Broad experience managing balance sheet accounts across different functions ?Experience working in the FinTech industry preferred CPA designation or in-progress strongly preferred Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR may access our policies here . Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike. We are seeking a strategic, hands-on Senior Manager of Claims to lead a team responsible for overseeing transportation, warehouse, and supplier claims across our portfolio. This person will play a critical role in protecting company assets, reducing financial risk, driving root cause analysis, and developing long-term solutions with external partners and internal stakeholders. The role requires a blend of analytical rigor, cross-functional collaboration, vendor management, and team development. Key Responsibilities : Leadership and Team Development Manage, mentor, and develop a team of claims analysts and coordinators Establish team KPIs and performance standards aligned with corporate goals Foster a culture of accountability, continuous improvement, and customer service Claims Oversight and Risk Mitigation Lead the end-to-end process for transportation, warehouse, and supplier claims Oversee accurate and timely entry, tracking, and resolution of claims across systems Collaborate with internal teams (Logistics, AR, QA, Procurement, etc.) to resolve issues Vendor and Partner Collaboration Serve as primary escalation point for external vendors including steamship lines, carriers, warehouses, and suppliers Negotiate resolutions, ensure compliance with service level agreements, and guide corrective action initiatives Loss Prevention and Root Cause Analysis Analyze claims trends and loss patterns to drive strategic prevention initiatives Deliver regular reports to senior leadership with insights, root causes, and recommendations Partner with operations and inventory management teams to reduce outdated, surplus, or damaged inventory Compliance and Documentation Ensure all claims meet legal, financial, and insurance documentation standards Oversee Certificate of Liability Insurance requests and related recordkeeping Support Accounts Receivable with customer deductions tied to damages, shortages, and returns Qualifications : Bachelor's degree in Business, Supply Chain, Logistics, or a related field; advanced degree a plus 7-10 years of experience in inventory claims, cargo loss, or risk management, with at least 2 years in a leadership capacity Strong working knowledge of freight claims processes, transportation/logistics networks, and warehousing operations Excellent communication and negotiation skills across internal and external stakeholders Advanced Microsoft Excel and data analysis skills; ERP or claims management system experience preferred Proven ability to lead through ambiguity, manage competing priorities, and drive cross-functional alignment Annual Salary : $125,000 - $140,000 annually Our Benefits : We care about your total well-being and will support you with the following, subject to your location and role. Health:?Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth:?Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth:?Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance:?Paid-time off, parental leave, flexible work schedules (subject to your location and role) Team Building:?Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group?is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact? . PI3bc4624c5-
12/06/2025
Full time
Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike. We are seeking a strategic, hands-on Senior Manager of Claims to lead a team responsible for overseeing transportation, warehouse, and supplier claims across our portfolio. This person will play a critical role in protecting company assets, reducing financial risk, driving root cause analysis, and developing long-term solutions with external partners and internal stakeholders. The role requires a blend of analytical rigor, cross-functional collaboration, vendor management, and team development. Key Responsibilities : Leadership and Team Development Manage, mentor, and develop a team of claims analysts and coordinators Establish team KPIs and performance standards aligned with corporate goals Foster a culture of accountability, continuous improvement, and customer service Claims Oversight and Risk Mitigation Lead the end-to-end process for transportation, warehouse, and supplier claims Oversee accurate and timely entry, tracking, and resolution of claims across systems Collaborate with internal teams (Logistics, AR, QA, Procurement, etc.) to resolve issues Vendor and Partner Collaboration Serve as primary escalation point for external vendors including steamship lines, carriers, warehouses, and suppliers Negotiate resolutions, ensure compliance with service level agreements, and guide corrective action initiatives Loss Prevention and Root Cause Analysis Analyze claims trends and loss patterns to drive strategic prevention initiatives Deliver regular reports to senior leadership with insights, root causes, and recommendations Partner with operations and inventory management teams to reduce outdated, surplus, or damaged inventory Compliance and Documentation Ensure all claims meet legal, financial, and insurance documentation standards Oversee Certificate of Liability Insurance requests and related recordkeeping Support Accounts Receivable with customer deductions tied to damages, shortages, and returns Qualifications : Bachelor's degree in Business, Supply Chain, Logistics, or a related field; advanced degree a plus 7-10 years of experience in inventory claims, cargo loss, or risk management, with at least 2 years in a leadership capacity Strong working knowledge of freight claims processes, transportation/logistics networks, and warehousing operations Excellent communication and negotiation skills across internal and external stakeholders Advanced Microsoft Excel and data analysis skills; ERP or claims management system experience preferred Proven ability to lead through ambiguity, manage competing priorities, and drive cross-functional alignment Annual Salary : $125,000 - $140,000 annually Our Benefits : We care about your total well-being and will support you with the following, subject to your location and role. Health:?Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth:?Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth:?Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance:?Paid-time off, parental leave, flexible work schedules (subject to your location and role) Team Building:?Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group?is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact? . PI3bc4624c5-
Description: Join Our Team as a Strategic Relationships Business Analyst! Do you thrive on building strong partnerships and ensuring operational excellence? Are you detail-oriented, analytical, and ready to make an impact in a fast-paced healthcare environment? If so, Prime Health Services (PHS) wants YOU on our team! As a Strategic Relationships Business Analyst , youll provide administrative, operational, and analytical support for our PPO network subcontracts and strategic partner relationships. Youll work closely with the Vice President of Strategic Relationships to maintain compliance, optimize processes, and deliver exceptional service to our partners. What Youll Do Manage day-to-day administration of PPO sub-networks and partner relationships. Maintain accurate contract details and relationship data in CRM systems. Coordinate network disruptions, provider updates, and related communications. Generate utilization reports and ad hoc analyses for sub-networks and partners. Monitor delegated credentialing requirements and ensure compliance. Organize and track security and compliance documentation (SOC reports, HITRUST, etc.). Support reconciliation of A/R and A/P related to network administration. Assist in preparing materials for partner meetings, audits, and strategic reviews. Recommend process improvements to optimize efficiency. Requirements: What Were Looking For Education : Bachelors degree in business administration, healthcare administration, marketing, or related field (Masters preferred). Experience : Prior experience as a Business Development Analyst or similar role in healthcare technology or related industry. Technical Skills : Proficiency in CRM software (Salesforce, Dynamics). Business intelligence tools and Microsoft Office Suite. Basic understanding of A/R and A/P processes. Familiarity with provider reimbursement methodologies and claims/bill data analysis. Competencies : Strong critical thinking and analytical skills. Detail-oriented with excellent organizational and time management abilities. Ability to work collaboratively and manage a demanding workload. Strong customer service orientation and professional demeanor. Excellent communication and presentation skills. Ability to handle sensitive/confidential partner interactions. Why You'll Love Working at PHS Benefits Medical Insurance (high-deductible plan with HSA) Dental and Vision Insurance Company-paid short-term & long-term disability Company-paid group term life insurance Generous PTO: 160 hours (4 weeks) annually, with rollover and cash-out options Fitbit program with monetary rewards Employee recognition programs Corporate office amenities including: Specialty coffee machines Smoothie bar Assorted teas Fruit provided by the company Collaborative workspaces Onsite market Frequent employee events: potlucks, contests, video game tournaments, Mental Health Awareness Month activities, company carnival, and more! About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, weve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PIb6ed8d1464bd-9155
12/06/2025
Full time
Description: Join Our Team as a Strategic Relationships Business Analyst! Do you thrive on building strong partnerships and ensuring operational excellence? Are you detail-oriented, analytical, and ready to make an impact in a fast-paced healthcare environment? If so, Prime Health Services (PHS) wants YOU on our team! As a Strategic Relationships Business Analyst , youll provide administrative, operational, and analytical support for our PPO network subcontracts and strategic partner relationships. Youll work closely with the Vice President of Strategic Relationships to maintain compliance, optimize processes, and deliver exceptional service to our partners. What Youll Do Manage day-to-day administration of PPO sub-networks and partner relationships. Maintain accurate contract details and relationship data in CRM systems. Coordinate network disruptions, provider updates, and related communications. Generate utilization reports and ad hoc analyses for sub-networks and partners. Monitor delegated credentialing requirements and ensure compliance. Organize and track security and compliance documentation (SOC reports, HITRUST, etc.). Support reconciliation of A/R and A/P related to network administration. Assist in preparing materials for partner meetings, audits, and strategic reviews. Recommend process improvements to optimize efficiency. Requirements: What Were Looking For Education : Bachelors degree in business administration, healthcare administration, marketing, or related field (Masters preferred). Experience : Prior experience as a Business Development Analyst or similar role in healthcare technology or related industry. Technical Skills : Proficiency in CRM software (Salesforce, Dynamics). Business intelligence tools and Microsoft Office Suite. Basic understanding of A/R and A/P processes. Familiarity with provider reimbursement methodologies and claims/bill data analysis. Competencies : Strong critical thinking and analytical skills. Detail-oriented with excellent organizational and time management abilities. Ability to work collaboratively and manage a demanding workload. Strong customer service orientation and professional demeanor. Excellent communication and presentation skills. Ability to handle sensitive/confidential partner interactions. Why You'll Love Working at PHS Benefits Medical Insurance (high-deductible plan with HSA) Dental and Vision Insurance Company-paid short-term & long-term disability Company-paid group term life insurance Generous PTO: 160 hours (4 weeks) annually, with rollover and cash-out options Fitbit program with monetary rewards Employee recognition programs Corporate office amenities including: Specialty coffee machines Smoothie bar Assorted teas Fruit provided by the company Collaborative workspaces Onsite market Frequent employee events: potlucks, contests, video game tournaments, Mental Health Awareness Month activities, company carnival, and more! About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, weve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PIb6ed8d1464bd-9155
Description: Join Our Team as a Strategic Relationships Business Analyst! Do you thrive on building strong partnerships and ensuring operational excellence? Are you detail-oriented, analytical, and ready to make an impact in a fast-paced healthcare environment? If so, Prime Health Services (PHS) wants YOU on our team! As a Strategic Relationships Business Analyst , you'll provide administrative, operational, and analytical support for our PPO network subcontracts and strategic partner relationships. You'll work closely with the Vice President of Strategic Relationships to maintain compliance, optimize processes, and deliver exceptional service to our partners. What You'll Do Manage day-to-day administration of PPO sub-networks and partner relationships. Maintain accurate contract details and relationship data in CRM systems. Coordinate network disruptions, provider updates, and related communications. Generate utilization reports and ad hoc analyses for sub-networks and partners. Monitor delegated credentialing requirements and ensure compliance. Organize and track security and compliance documentation (SOC reports, HITRUST, etc.). Support reconciliation of A/R and A/P related to network administration. Assist in preparing materials for partner meetings, audits, and strategic reviews. Recommend process improvements to optimize efficiency. Requirements: What We're Looking For Education : Bachelor's degree in business administration, healthcare administration, marketing, or related field (Master's preferred). Experience : Prior experience as a Business Development Analyst or similar role in healthcare technology or related industry. Technical Skills : Proficiency in CRM software (Salesforce, Dynamics). Business intelligence tools and Microsoft Office Suite. Basic understanding of A/R and A/P processes. Familiarity with provider reimbursement methodologies and claims/bill data analysis. Competencies : Strong critical thinking and analytical skills. Detail-oriented with excellent organizational and time management abilities. Ability to work collaboratively and manage a demanding workload. Strong customer service orientation and professional demeanor. Excellent communication and presentation skills. Ability to handle sensitive/confidential partner interactions. Why You'll Love Working at PHS Benefits Medical Insurance (high-deductible plan with HSA) Dental and Vision Insurance Company-paid short-term & long-term disability Company-paid group term life insurance Generous PTO: 160 hours (4 weeks) annually, with rollover and cash-out options Fitbit program with monetary rewards Employee recognition programs Corporate office amenities including: Specialty coffee machines Smoothie bar Assorted teas Fruit provided by the company Collaborative workspaces Onsite market Frequent employee events: potlucks, contests, video game tournaments, Mental Health Awareness Month activities, company carnival, and more! About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PIff31ec66c5-
12/06/2025
Full time
Description: Join Our Team as a Strategic Relationships Business Analyst! Do you thrive on building strong partnerships and ensuring operational excellence? Are you detail-oriented, analytical, and ready to make an impact in a fast-paced healthcare environment? If so, Prime Health Services (PHS) wants YOU on our team! As a Strategic Relationships Business Analyst , you'll provide administrative, operational, and analytical support for our PPO network subcontracts and strategic partner relationships. You'll work closely with the Vice President of Strategic Relationships to maintain compliance, optimize processes, and deliver exceptional service to our partners. What You'll Do Manage day-to-day administration of PPO sub-networks and partner relationships. Maintain accurate contract details and relationship data in CRM systems. Coordinate network disruptions, provider updates, and related communications. Generate utilization reports and ad hoc analyses for sub-networks and partners. Monitor delegated credentialing requirements and ensure compliance. Organize and track security and compliance documentation (SOC reports, HITRUST, etc.). Support reconciliation of A/R and A/P related to network administration. Assist in preparing materials for partner meetings, audits, and strategic reviews. Recommend process improvements to optimize efficiency. Requirements: What We're Looking For Education : Bachelor's degree in business administration, healthcare administration, marketing, or related field (Master's preferred). Experience : Prior experience as a Business Development Analyst or similar role in healthcare technology or related industry. Technical Skills : Proficiency in CRM software (Salesforce, Dynamics). Business intelligence tools and Microsoft Office Suite. Basic understanding of A/R and A/P processes. Familiarity with provider reimbursement methodologies and claims/bill data analysis. Competencies : Strong critical thinking and analytical skills. Detail-oriented with excellent organizational and time management abilities. Ability to work collaboratively and manage a demanding workload. Strong customer service orientation and professional demeanor. Excellent communication and presentation skills. Ability to handle sensitive/confidential partner interactions. Why You'll Love Working at PHS Benefits Medical Insurance (high-deductible plan with HSA) Dental and Vision Insurance Company-paid short-term & long-term disability Company-paid group term life insurance Generous PTO: 160 hours (4 weeks) annually, with rollover and cash-out options Fitbit program with monetary rewards Employee recognition programs Corporate office amenities including: Specialty coffee machines Smoothie bar Assorted teas Fruit provided by the company Collaborative workspaces Onsite market Frequent employee events: potlucks, contests, video game tournaments, Mental Health Awareness Month activities, company carnival, and more! About Prime Health Services Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we've partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace. PIff31ec66c5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated AVP, Bank Contact Center IVR & Tools, you will be responsible for leading a digital/technology team focused on defining, managing and delivering technology member experiences and capabilities across the Line of Business and Enterprise Digital ecosystem: all platforms and related software programs pertaining to the IVR, MSR desktop tools, call routing, chat/social platforms, and other contact center tools. Plans, organizes, and controls the day-to-day digital/technology delivery activities, collaborates with cross-functional stakeholders and partners, and coordinates activities in a secure, stable, yet nimble environment, commensurate with the best interest of members and employees. Responsible for translating business priorities into digital/technology strategy and solutions by collaborating with senior leaders and internal stakeholders in enterprise digital/technology, communications and line of business product with the end goal of deploying innovative solutions. Responsible for contributing to the Digital/Technology Strategy and successfully executing on the strategy, goals and yearly Key Performance Indicators (KPI's) and Key Risk Indicators (KRI's). Effectively maintains, builds and delivers improved member experiences through well-defined digital journeys using voice of member feedback, member satisfactions scores (MSAT) and data. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Accountable for defining and socializing a data and insights-driven strategic line of business digital /technology capabilities and experience roadmap. Partners with and influences key stakeholders, including Enterprise Digital and IT, to drive the line of business digital/technology strategy and roadmap. Collaborates closely with the line of business Sales & Service and Analytics teams to produce required channel activity reporting and properly monitors expected/planned activity. Responsible for keeping abreast of industry trends and provides insights and translates and implements action plans resulting from findings. Leads a digital/technology team focused on defining and delivering innovative digital capabilities and experiences across line of business digital/technology platforms and channels in support of evolving member and business needs. Drives the performance and reliability of the strategy and roadmap, ensuring all key performance & risk indicators and objectives & key results are within expectations. Partners with Product GMs and other business stakeholders to identify and respond to changing business and/or member needs and subsequently translate into digital/technology action plans. Accountable for ensuring operational risk controls are in place in accordance with company or regulatory standards and policies. Builds and manages a high performing team of analytical digital/technology professionals through recruiting, training, coaching, performance management, and related managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive related digital/technology product experience in product acquisition, deepening and servicing experience in a digital/technology environment developing strategies, managing major initiatives and delivering results within a complex matrix environment. 6 years of people leadership experience in building, managing and/or developing high performing teams. Demonstrated knowledge of Technology/Digital products and/or emerging technology platforms, applications and standards. Demonstrates and maintains in-depth knowledge of regulatory requirements and supervisory expectations / laws impacting the organization's risk management framework, governance, standards, capabilities and risk strategy across all lines of business. Experience working with Agile delivery/development organizations. Demonstrated ability to think strategically and execute both strategic and tactical digital efforts related to the development and management of new products/product enhancements and leverage and influence leadership, and cross-functional teams to develop and execute product strategy. Solid business and technology acumen combined with strong digital, and customer experience foundations. Outstanding people management abilities, creates and sustains environment to succeed. Proven leadership and ability to influence at all levels of management as well as operate as effective change agent to achieve strategic goals). Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated ability to effectively communicate, both orally and in writing, to executive leadership, driving accountability and sense of urgency. Executive level business acumen in the areas of business operations, industry practices and emerging trends. What sets you apart: Design, develop, implement, and maintain IVR applications and systems to meet business requirements. Configure and customize IVR platforms to enable seamless call flows and interactive voice prompts. Develop and maintain IVR scripts, menus, and prompts, ensuring they are up to date with business processes and customer needs. Collaborate with stakeholders (business analysts, developers, etc.) to gather requirements and create functional specifications for IVR solutions. Translate complex business requirements into efficient IVR call flows and prompts. Focus on creating engaging and intuitive user experiences for customers and associates using IVA/IVR technologies. Develop and execute comprehensive migration strategies for transitioning from legacy IVR systems to modern platforms. Experience with tools and processes for migrating IVR flows to platforms like Amazon Connect and Amazon Lex. Experience with implementing AI solutions in IVR, MSR desktop tools, quality monitoring, data analytics Collaborate with teams to assess needs, develop proofs of concept, and deploy tailored migration plans. Design, implement, maintain, and monitor MSR desktop applications and systems to create optimal processes that focus efficiency, ease of use, and accuracy. Identify optimal processes for guided workflows to reduce cycle time and improve accuracy and compliance. Experience working with technology tools: Cisco, Microsoft, Genesys, AWS, NICE CX One US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $224,250-$403,650. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is looking for Senior Quality Workplace Coaches (QWPC) (Level 4) to support the Electrical Systems Responsibility Center (ESRC) team onsite in Everett, Washington on 1st and/or 2nd shift. We are looking for outgoing and knowledgeable Quality Workplace Coaches who are passionate about coaching, motivating, and inspiring others, at the Everett Delivery Center. In this role, you will support quality inspectors and oversee Structured On-The-Job activities. The ideal candidates will be Subject Matter Experts (SMEs) in various inspection methods and quality processes, with current hands-on experience and up-to-date proficiency in Non-Conformance Record (NCR) writing. Strong collaboration skills, natural coaching and leadership abilities, and a genuine talent for connecting with others are essential. Our team lives by the motto: "We Make People Awesome." Position Responsibilities: Coaches Quality inspectors on best practices in inspection techniques and performance improvement, utilizing expertise in quality manufacturing and assembly across various areas such as Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System Analyzes and interprets performance and quality data (e.g. CMES, EPES) to identify improvement opportunities Analyzes processes and supports problem solving, develops, communicates and documents innovative solutions in support of area quality goals Assists Quality managers and team leads with Structured On-the-Job Training (SOJT) plans and provides program/job specific advanced skills coaching Offers Subject Matter Expertise for specific Quality skills through Workplace Coaching Provides coaching, positive modeling, and observation opportunities to help team members excel Encourages questions to ensure understanding and gives timely feedback on performance Reinforces efforts and progress while clarifying expected behaviors, knowledge, and proficiency levels Fosters good interpersonal relationships through helping team members feel valued, appreciated and included in discussions Basic Qualifications (Required Skills/Experience): 5+ years of experience in aerospace, fabrication, or manufacturing environment 5+ years of experience in aircraft manufacturing working with assembly processes and procedures 5+ years of experience utilizing and following detailed work instructions, reading and interpreting blueprints, drawings, or specifications 5+ years of experience as a quality inspector Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher preferred Quality inspection experience in three or more of these areas: Quality inspection in Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System Proficiency with MS Office applications Excellent analytical, communication and problem-solving skills Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This role is primarily first or second shift; however, there may be additional shift requirements to support program objectives. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $118,000 - $145,200 Applications for this position will be accepted until Dec. 09, 2025 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for variable shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
12/03/2025
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is looking for Senior Quality Workplace Coaches (QWPC) (Level 4) to support the Electrical Systems Responsibility Center (ESRC) team onsite in Everett, Washington on 1st and/or 2nd shift. We are looking for outgoing and knowledgeable Quality Workplace Coaches who are passionate about coaching, motivating, and inspiring others, at the Everett Delivery Center. In this role, you will support quality inspectors and oversee Structured On-The-Job activities. The ideal candidates will be Subject Matter Experts (SMEs) in various inspection methods and quality processes, with current hands-on experience and up-to-date proficiency in Non-Conformance Record (NCR) writing. Strong collaboration skills, natural coaching and leadership abilities, and a genuine talent for connecting with others are essential. Our team lives by the motto: "We Make People Awesome." Position Responsibilities: Coaches Quality inspectors on best practices in inspection techniques and performance improvement, utilizing expertise in quality manufacturing and assembly across various areas such as Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System Analyzes and interprets performance and quality data (e.g. CMES, EPES) to identify improvement opportunities Analyzes processes and supports problem solving, develops, communicates and documents innovative solutions in support of area quality goals Assists Quality managers and team leads with Structured On-the-Job Training (SOJT) plans and provides program/job specific advanced skills coaching Offers Subject Matter Expertise for specific Quality skills through Workplace Coaching Provides coaching, positive modeling, and observation opportunities to help team members excel Encourages questions to ensure understanding and gives timely feedback on performance Reinforces efforts and progress while clarifying expected behaviors, knowledge, and proficiency levels Fosters good interpersonal relationships through helping team members feel valued, appreciated and included in discussions Basic Qualifications (Required Skills/Experience): 5+ years of experience in aerospace, fabrication, or manufacturing environment 5+ years of experience in aircraft manufacturing working with assembly processes and procedures 5+ years of experience utilizing and following detailed work instructions, reading and interpreting blueprints, drawings, or specifications 5+ years of experience as a quality inspector Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher preferred Quality inspection experience in three or more of these areas: Quality inspection in Structures, Seal, Flightline processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System Proficiency with MS Office applications Excellent analytical, communication and problem-solving skills Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This role is primarily first or second shift; however, there may be additional shift requirements to support program objectives. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $118,000 - $145,200 Applications for this position will be accepted until Dec. 09, 2025 Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for variable shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability . What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. What We're Looking For Bachelor's degree in Accounting with 3+ years of experience in an accounting role with full cycle accountability . 3+ years of Senior Living Accounting experience in a Yardi environment is highly desirable . Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders , executives, investors, and teammates . Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
12/03/2025
Full time
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability . What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. What We're Looking For Bachelor's degree in Accounting with 3+ years of experience in an accounting role with full cycle accountability . 3+ years of Senior Living Accounting experience in a Yardi environment is highly desirable . Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders , executives, investors, and teammates . Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents , associates, and community . Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities , creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day . For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to wor k. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too . We're looking for a driven professional with an inclusive mindset to join our team as a Sr Manager, Development - Payments We are seeking an experienced Senior Manager to lead the design and evolution of our enterprise payments team and systems. This role is critical to driving our payment technology strategy, ensuring scalability, security, and compliance while delivering exceptional customer experiences. The successful candidate will design and manage solutions that handle payment processing, support multiple payment methods, and integrate with various financial institutions and payment networks. This position is fully remote This role is a People leader position A day in the life as a Sr Manager, Development - Payments Design, manage team and execute enterprise-level digital and retail payment system supporting card payments, digital wallets, remote payments, buy now pay later and emerging payment methods Lead design decisions for payment processing platforms, including real-time transaction processing, settlement systems, and reconciliation frameworks Establish technical standards and best practices for payment system development Evaluate and recommend payment technology vendors, platforms, and third-party integrations Develop fraud detection and prevention systems integrated with payment flows and multi-channel payment acceptance (online, mobile, in-store, call center, API) Create technical specifications for payment routing, switching, and optimization systems Develop real-time payment monitoring, alerting, and reporting capabilities Ensure payment systems meet PCI DSS and other relevant regulatory requirements Develop tokenization, encryption, and secure key management solutions Implement security-by-design principles across all payment touchpoints and collaborate with security teams on vulnerability assessments and penetration testing Develop APIs and integration patterns for payment service providers, acquiring banks, and card networks Develop solutions for payment orchestration and intelligent routing Define standards for payment data formats, messaging protocols, and communication interfaces Develop integration patterns for enterprise financial systems, accounting platforms, and business applications Mentor development teams on payment domain knowledge and career goals Lead technical design reviews and governance processes Collaborate with product managers, business analysts, and stakeholders on payment features Work with DevOps teams on CI/CD pipelines and deployment strategies for payment systems What you'll bring to the table Understanding of payment ecosystem: acquirers, processors, schemes, and regulatory bodies and knowledge of fraud detection algorithms and risk management systems Experience with payment tokenization, 3DS authentication, Authorization strategy, capture strategy, refund strategy and security protocols Understanding of settlement, reconciliation, disputes, chargebacks and financial reporting requirements Excellent communication skills with ability to explain complex technical concepts Leadership experience in building and managing payment team to support cross-functional teams Experience working in agile development environments We'd love to hear from you if you have Bachelor's degree in Computer Science, Software Engineering, or related field 8+ years of software development, payment systems and people management Expertise in payment networks (Visa, Mastercard, AMEX, Discover etc.,) and processing flows Expertise in payment platforms (Adyen, Synchrony, TNS, ACI, Cybersource, Imprint, Braintree, Paypal, Affirm, Klarna, Venmo ) Strong knowledge of payment methods: cards, remote payments, real-time payments, digital wallets, buy now pay later Deep understanding of payment industry standards (ISO 8583, ISO 20022, EMV, PCI DSS) Experience with cloud platforms (AWS, Azure, GCP) and payment-specific services Proficiency in microservices architecture, event-driven systems, and API design Knowledge of programming languages: .NET, python or similar enterprise languages Experience with databases: SQL, NoSQL, and distributed data systems Understanding of DevOps practices, containerization (Docker, Kubernetes), and CI/CD Minimum Starting Rate: $132,000.00 AnnuallyUp to: $165,000.00 AnnuallyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
12/03/2025
Full time
We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding. We're here for it. We think you should be too . We're looking for a driven professional with an inclusive mindset to join our team as a Sr Manager, Development - Payments We are seeking an experienced Senior Manager to lead the design and evolution of our enterprise payments team and systems. This role is critical to driving our payment technology strategy, ensuring scalability, security, and compliance while delivering exceptional customer experiences. The successful candidate will design and manage solutions that handle payment processing, support multiple payment methods, and integrate with various financial institutions and payment networks. This position is fully remote This role is a People leader position A day in the life as a Sr Manager, Development - Payments Design, manage team and execute enterprise-level digital and retail payment system supporting card payments, digital wallets, remote payments, buy now pay later and emerging payment methods Lead design decisions for payment processing platforms, including real-time transaction processing, settlement systems, and reconciliation frameworks Establish technical standards and best practices for payment system development Evaluate and recommend payment technology vendors, platforms, and third-party integrations Develop fraud detection and prevention systems integrated with payment flows and multi-channel payment acceptance (online, mobile, in-store, call center, API) Create technical specifications for payment routing, switching, and optimization systems Develop real-time payment monitoring, alerting, and reporting capabilities Ensure payment systems meet PCI DSS and other relevant regulatory requirements Develop tokenization, encryption, and secure key management solutions Implement security-by-design principles across all payment touchpoints and collaborate with security teams on vulnerability assessments and penetration testing Develop APIs and integration patterns for payment service providers, acquiring banks, and card networks Develop solutions for payment orchestration and intelligent routing Define standards for payment data formats, messaging protocols, and communication interfaces Develop integration patterns for enterprise financial systems, accounting platforms, and business applications Mentor development teams on payment domain knowledge and career goals Lead technical design reviews and governance processes Collaborate with product managers, business analysts, and stakeholders on payment features Work with DevOps teams on CI/CD pipelines and deployment strategies for payment systems What you'll bring to the table Understanding of payment ecosystem: acquirers, processors, schemes, and regulatory bodies and knowledge of fraud detection algorithms and risk management systems Experience with payment tokenization, 3DS authentication, Authorization strategy, capture strategy, refund strategy and security protocols Understanding of settlement, reconciliation, disputes, chargebacks and financial reporting requirements Excellent communication skills with ability to explain complex technical concepts Leadership experience in building and managing payment team to support cross-functional teams Experience working in agile development environments We'd love to hear from you if you have Bachelor's degree in Computer Science, Software Engineering, or related field 8+ years of software development, payment systems and people management Expertise in payment networks (Visa, Mastercard, AMEX, Discover etc.,) and processing flows Expertise in payment platforms (Adyen, Synchrony, TNS, ACI, Cybersource, Imprint, Braintree, Paypal, Affirm, Klarna, Venmo ) Strong knowledge of payment methods: cards, remote payments, real-time payments, digital wallets, buy now pay later Deep understanding of payment industry standards (ISO 8583, ISO 20022, EMV, PCI DSS) Experience with cloud platforms (AWS, Azure, GCP) and payment-specific services Proficiency in microservices architecture, event-driven systems, and API design Knowledge of programming languages: .NET, python or similar enterprise languages Experience with databases: SQL, NoSQL, and distributed data systems Understanding of DevOps practices, containerization (Docker, Kubernetes), and CI/CD Minimum Starting Rate: $132,000.00 AnnuallyUp to: $165,000.00 AnnuallyPay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Manage monthly billing processes by supporting multiple senior living communities, ensuring accuracy and timeliness. Prepare and reconcile revenue and expense accounts in compliance with budgets. Perform month-end close activities, including journal entries and account reconciliations. Generate and analyze financial reports to identify trends and variances for leadership review. Support community teams with financial guidance, ensuring adherence to corporate accounting policies. Assist with audits and regulatory compliance by maintaining accurate documentation. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. Collaborate with operations, community leadership and finance teams to improve processes and resolve discrepancies. What We're Looking For Bachelor's degree in Accounting with 5+ years of experience in an accounting role with full cycle accountability. 5+ years of Senior Living Accounting experience in a Yardi environment is highly desirable. Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders, executives, investors, and teammates. Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
12/02/2025
Full time
Description This position is based out of our New Albany, OH/Columbus office. Successful candidates will reside in the Central Ohio area. This position may be hired at the Senior Accountant or Accountant level based on experience. Make a Difference-And Own Your Future Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Means Creating Homes for People Who Need It Most : Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job, paid time off, gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Learning & Support : A supportive team that cares about your continued development, well-being and professional growth. Resident Stories That Stay with You : From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career. Work-Life Balance: Paid time off, including paid parental leave. Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused : As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do This role serves as the financial owner for a portfolio of 5-6 Senior Living communities, managing all aspects of full-cycle accounting. Responsibilities include accounts payable and receivable, journal entries, monthly close, financial reporting, year-end processes, budgeting, and analysis. The analyst will work closely with community operations leaders and provide analysis and forecasting to Senior Living executives to report accurate financial reporting and forecasting contributing to meeting financial goals Functions and Responsibilities : Own accurate financial reporting for Senior Living communities, ensuring compliance with GAAP and audit standards. Manage monthly billing processes by supporting multiple senior living communities, ensuring accuracy and timeliness. Prepare and reconcile revenue and expense accounts in compliance with budgets. Perform month-end close activities, including journal entries and account reconciliations. Generate and analyze financial reports to identify trends and variances for leadership review. Support community teams with financial guidance, ensuring adherence to corporate accounting policies. Assist with audits and regulatory compliance by maintaining accurate documentation. Prepare accounting entries, analyze financial data, and ensure accuracy of revenue and expense reporting. Reconcile balance sheet accounts, explain variances, and correct discrepancies. Review and interpret financial statements including cash flow, income statements, and balance sheets. Serve as the Yardi subject matter expert, ensuring data accuracy and improving processes. Coordinate annual audits, tax filings, investor reporting, and regulatory submissions. Perform monthly financial close for assigned portfolio with Regional BOM and BOMs to ensure accuracy and timeliness. Collaborate with the Director of Finance - SLO to refine policies and processes for the portfolio as it relates to the financial functions. Assist with annual budgets and forecasts using current and historical financial data. Support cash flow management, including AP review, payment scheduling, and receipt posting. Partner with and provide strategic guidance to Executive Directors and Business Office Managers (BOM) of the assigned portfolio to drive operational excellence. Work with Asset Management to monitor cash, forecast outcomes to drive ownership distributions and financing goals. Collaborate with operations, community leadership and finance teams to improve processes and resolve discrepancies. What We're Looking For Bachelor's degree in Accounting with 5+ years of experience in an accounting role with full cycle accountability. 5+ years of Senior Living Accounting experience in a Yardi environment is highly desirable. Strong knowledge of GAAP, tax accounting, budgeting, and senior living business operations. Familiarity with debt structures and related documentation. Intermediate to advanced Excel skills. Proficient in Yardi accounting software Skilled in analyzing financial reports and accounting data. Effective communicator with operations leaders, executives, investors, and teammates. Confident presenter of financial information and insights. Strong analytical and judgment skills to support complex decision-making. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! Employment is contingent upon passing a pre-employment background check and drug screen
Location: Dellas, TX 75390 (Hybrid) Duration: Permanent Job Description: Ideal candidate: Clinical finance knowledge supporting a medical group finance team. This individual will lead 3 Senior Financial Analyst team members. Hybrid Arrangement: Three days in office, two days remote per week. Flexibility in remote days, but generally not both Monday and Friday. Flexibility allowed for individual/team needs. Plans, organizes, directs, and coordinates financial operation of department, including financial planning, budgeting, billing, and accounting functions. Oversees establishment of department accounting procedures. Constructs projections of department income and expenses, prepares yearly budgets for department, and provides regular financial reports to Chairman regarding department's financial status. Interprets policies and regulations concerning department's financial activities, including university policies and procedures and Federal and State agency guidelines. Directs and develops written justification to support budget proposals, expenditure items, and financial policy matters. Directs, manages, and supervises department's billing office. Develops and modifies patient billing procedures to allow optimum income generation. Assists in negotiation and establishment of contractual arrangements for professional services. Serves as primary liaison between department and MSRDP. Serves as departmental representative on appropriate committees and meetings. Develops and implements regular reporting and management level presentations to administration and faculty in department. Coordinates distribution and analysis of revenue and expenditure reports, develops presentations for department and faculty regarding clinical earning and distributions, and assists department faculty in understanding impact of financial data. Coordinates processes for reviewing, analysing, and establishing fee schedules for department and its divisions. Assists Chairman with establishment of department incentive system and oversees its maintenance. Designs, executes, and maintains effective system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable. Ensures compliance with applicable laws, regulations, policies, and procedures. Performs other duties as assigned. Responsibilities: We are seeking an accomplished financial leader with deep expertise in healthcare finance to oversee the Clinical, Research, and Education Finance operations within the Department of Cardiovascular and Thoracic Surgery. This pivotal role is responsible for guiding both internal and external departmental financial functions, with a focus on developing comprehensive budgets that support the growth of our clinical, research, and educational missions. The ideal candidate will bring a strategic mindset, leveraging detailed analyses of financial benchmarks, trends, and variances, along with a critical evaluation of business practices, to inform high-impact decisions and shape robust business plans. A key responsibility will be to lead the development of standardized processes for monthly financial tracking and reporting, ensuring alignment with the annual budgeting cycle. This role also includes oversight of the financial management of clinical trials, including invoicing, sourcing, and closeout procedures, to ensure fiscal integrity. Additionally, the successful candidate will have the foresight to explore and implement AI-driven solutions to enhance financial analysis and deliver accurate, data-informed projections within clinical finance. This position plays a vital role in strategic financial planning, including the justification of capital investments and the optimization of revenue cycle operations across hospital and clinic settings. Selected candidate must reside in the Dallas/Ft. Worth Metroplex or be willing to relocate. This position is eligible for a hybrid work schedule. Experience: Clinical finance expertise: Understanding of professional and hospital fees, revenue cycles. Familiarity with academic medicine, including education, research, and clinical missions. Experience in healthcare systems-ideally through progressive roles (analyst to supervisor/manager). Understanding of large medical group and hospital collaborations. Strong communicator, collaborator, and supportive team member. Not strictly a delegator; expected to be actively involved with team and projects. Will oversee three senior-level financial analysts (elite/high-functioning). Skills: The department is rapidly expanding, covering all clinical sites Highly visible "mini-CFO" style role, significant involvement in strategic discussions, budget, contracts, incentive programs. Opportunity for growth and highly respected internally. Education: Bachelor's degree in business or other related field. Experience- 5 years of related experience in financial or accounting positions and 2 years of supervisory experience. May consider additional years of experience in lieu of degree. Benefits: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer
12/01/2025
Full time
Location: Dellas, TX 75390 (Hybrid) Duration: Permanent Job Description: Ideal candidate: Clinical finance knowledge supporting a medical group finance team. This individual will lead 3 Senior Financial Analyst team members. Hybrid Arrangement: Three days in office, two days remote per week. Flexibility in remote days, but generally not both Monday and Friday. Flexibility allowed for individual/team needs. Plans, organizes, directs, and coordinates financial operation of department, including financial planning, budgeting, billing, and accounting functions. Oversees establishment of department accounting procedures. Constructs projections of department income and expenses, prepares yearly budgets for department, and provides regular financial reports to Chairman regarding department's financial status. Interprets policies and regulations concerning department's financial activities, including university policies and procedures and Federal and State agency guidelines. Directs and develops written justification to support budget proposals, expenditure items, and financial policy matters. Directs, manages, and supervises department's billing office. Develops and modifies patient billing procedures to allow optimum income generation. Assists in negotiation and establishment of contractual arrangements for professional services. Serves as primary liaison between department and MSRDP. Serves as departmental representative on appropriate committees and meetings. Develops and implements regular reporting and management level presentations to administration and faculty in department. Coordinates distribution and analysis of revenue and expenditure reports, develops presentations for department and faculty regarding clinical earning and distributions, and assists department faculty in understanding impact of financial data. Coordinates processes for reviewing, analysing, and establishing fee schedules for department and its divisions. Assists Chairman with establishment of department incentive system and oversees its maintenance. Designs, executes, and maintains effective system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded, and financial information is reliable. Ensures compliance with applicable laws, regulations, policies, and procedures. Performs other duties as assigned. Responsibilities: We are seeking an accomplished financial leader with deep expertise in healthcare finance to oversee the Clinical, Research, and Education Finance operations within the Department of Cardiovascular and Thoracic Surgery. This pivotal role is responsible for guiding both internal and external departmental financial functions, with a focus on developing comprehensive budgets that support the growth of our clinical, research, and educational missions. The ideal candidate will bring a strategic mindset, leveraging detailed analyses of financial benchmarks, trends, and variances, along with a critical evaluation of business practices, to inform high-impact decisions and shape robust business plans. A key responsibility will be to lead the development of standardized processes for monthly financial tracking and reporting, ensuring alignment with the annual budgeting cycle. This role also includes oversight of the financial management of clinical trials, including invoicing, sourcing, and closeout procedures, to ensure fiscal integrity. Additionally, the successful candidate will have the foresight to explore and implement AI-driven solutions to enhance financial analysis and deliver accurate, data-informed projections within clinical finance. This position plays a vital role in strategic financial planning, including the justification of capital investments and the optimization of revenue cycle operations across hospital and clinic settings. Selected candidate must reside in the Dallas/Ft. Worth Metroplex or be willing to relocate. This position is eligible for a hybrid work schedule. Experience: Clinical finance expertise: Understanding of professional and hospital fees, revenue cycles. Familiarity with academic medicine, including education, research, and clinical missions. Experience in healthcare systems-ideally through progressive roles (analyst to supervisor/manager). Understanding of large medical group and hospital collaborations. Strong communicator, collaborator, and supportive team member. Not strictly a delegator; expected to be actively involved with team and projects. Will oversee three senior-level financial analysts (elite/high-functioning). Skills: The department is rapidly expanding, covering all clinical sites Highly visible "mini-CFO" style role, significant involvement in strategic discussions, budget, contracts, incentive programs. Opportunity for growth and highly respected internally. Education: Bachelor's degree in business or other related field. Experience- 5 years of related experience in financial or accounting positions and 2 years of supervisory experience. May consider additional years of experience in lieu of degree. Benefits: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer
Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it. Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest. Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: The Senior Financial Analyst will deliver financial insights, forecasting, and reporting in support of operational and strategic goals. This role will partner with leadership to evaluate business performance, create financial models, and prepare budgets and forecasts. The ideal candidate will bring a background in financial planning & analysis, strong modeling experience, and the ability to translate data into actionable recommendations. Duties/Responsibilities: Prepare and analyze financial reports, budgets, and forecasts. Conduct variance analysis to evaluate discrepancies between actual and budgeted figures. Support the team in monthly, quarterly, and annual closing processes and reporting. Analyze financial data and trends to provide actionable insights and recommendations. Collaborate with various departments to gather financial information and understand departmental impacts on overall company performance. Create Microsoft Excel pivot tables, formulas, and macros for data management and dashboard reporting. Develop and maintain data flows and dashboards. Lead cross-functional projects and initiatives to drive business growth and efficiency. Conduct market research to understand trends and impacts on financial performance. Apply Microsoft Excel formulas, features, and functions for data management and dashboard reporting. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bachelor's degree in Finance, Accounting, Economics, or a related field. 3-5 or more years of experience in financial analysis, preferably within food and beverage or retail Strong analytical skills and attention to detail. Proficiency in financial modeling, forecasting, and financial reporting. A firm understanding of core financial principles, software, and programs. Excellent time management and multitasking skills. Background in data analytics and market research. Clear verbal and non-verbal communication skills for presenting data findings and engaging stakeholders. Strategic thinking and problem-solving knowledge for addressing financial questions and proposing solutions. Technical skills with bookkeeping or accounting software such as NetSuite. Leadership training to effectively manage finance teams or departments. Proficient in Microsoft Office Suite, particularly Excel; experience with financial software and ERP systems is a plus. Strong organizational skills and the ability to manage multiple tasks and deadlines. Desired Skills: Technical skills with bookkeeping or accounting software such as Netsuite, SQL, and Hyperion. Experience with NetSuite Analytics Warehouse, Power BI, or another Business Intelligence platform System administration experience QSR/Hospitality experience Education and Experience: Bachelor's degree and 5+ years of related experience or an equivalent combination of education, professional training, and experience PIdbd9f5170c94-0389
12/01/2025
Full time
Our Culture is much more than a page on a website or an inspirational poster on a wall. To us, our culture is who we truly are and what we love to do. We use it to make every decision in our company. We encourage our team to live by it and hold each other accountable to it. We base hiring, promotions, team member reviews, performance and communication off of it. Our Culture consists of the 4 Core Values mentioned and we use them every day. Walk into any of our cafes and you will see them prominently displayed. We believe our culture is one trait that sets DYNE Hospitality Group apart from the rest. Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: The Senior Financial Analyst will deliver financial insights, forecasting, and reporting in support of operational and strategic goals. This role will partner with leadership to evaluate business performance, create financial models, and prepare budgets and forecasts. The ideal candidate will bring a background in financial planning & analysis, strong modeling experience, and the ability to translate data into actionable recommendations. Duties/Responsibilities: Prepare and analyze financial reports, budgets, and forecasts. Conduct variance analysis to evaluate discrepancies between actual and budgeted figures. Support the team in monthly, quarterly, and annual closing processes and reporting. Analyze financial data and trends to provide actionable insights and recommendations. Collaborate with various departments to gather financial information and understand departmental impacts on overall company performance. Create Microsoft Excel pivot tables, formulas, and macros for data management and dashboard reporting. Develop and maintain data flows and dashboards. Lead cross-functional projects and initiatives to drive business growth and efficiency. Conduct market research to understand trends and impacts on financial performance. Apply Microsoft Excel formulas, features, and functions for data management and dashboard reporting. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bachelor's degree in Finance, Accounting, Economics, or a related field. 3-5 or more years of experience in financial analysis, preferably within food and beverage or retail Strong analytical skills and attention to detail. Proficiency in financial modeling, forecasting, and financial reporting. A firm understanding of core financial principles, software, and programs. Excellent time management and multitasking skills. Background in data analytics and market research. Clear verbal and non-verbal communication skills for presenting data findings and engaging stakeholders. Strategic thinking and problem-solving knowledge for addressing financial questions and proposing solutions. Technical skills with bookkeeping or accounting software such as NetSuite. Leadership training to effectively manage finance teams or departments. Proficient in Microsoft Office Suite, particularly Excel; experience with financial software and ERP systems is a plus. Strong organizational skills and the ability to manage multiple tasks and deadlines. Desired Skills: Technical skills with bookkeeping or accounting software such as Netsuite, SQL, and Hyperion. Experience with NetSuite Analytics Warehouse, Power BI, or another Business Intelligence platform System administration experience QSR/Hospitality experience Education and Experience: Bachelor's degree and 5+ years of related experience or an equivalent combination of education, professional training, and experience PIdbd9f5170c94-0389
Operations Analyst Company: Teledyne LeCroy Location: Milpitas, CA Position Type: Full Time Experience: See below Education: See below Operations Analyst opportunity w/ Mfr. of test/measurement instruments e.g. oscilloscopes, protocol analyzers etc. for next gen high-performance communication, consumer electronics & computer products. Resp. include: Supporting Dev., Mfg. & distribution/warehousing w/Ops. Analysis; ERP data analysis; Prep mgmt. reports; defi ne/evaluate Ops. problems & analyze inventory/physical material tracking & recommend improvements. Provide repeatable reusable reports for Mgmt.; reconcile inventory discrepancies, develop quantitative methods to maintain accurate inventory/material data; define data Reqs. in ERP sys. Gather/validate ERP info. to ensure successful tracking of physical materials. Reconcile inventory discrepancies, ID & resolve physical material related issues i.e. tracking, retrieval, quantity discrepancies. Formulate & apply math. Models, simulations & other methods to develop/interpret info. collect/analyze data from the ERP to develop supply optimal time, cost, or logistics. Collaborate with Sr. Mgr./decision makers to ID & solve problems impacting product dev. & delivery. Specify computational methods to be applied to improve materials mgmt. program. Min Qual.MS Business Analytics, Data Analytics/Science or foreign equiv. degree. $103,646.00/yr. E-mail , Teledyne LeCroy Milpitas CA 95035. EEO /Affirmative Action Employer. All qualified applicants receive consideration for employment w/o regard to race, color, religion, sex, sexual orientation, gender id., national origin, disability, vet. status, age, or any other characteristic or non-merit-based factor made unlawful by Fed. St. or local laws.
12/01/2025
Full time
Operations Analyst Company: Teledyne LeCroy Location: Milpitas, CA Position Type: Full Time Experience: See below Education: See below Operations Analyst opportunity w/ Mfr. of test/measurement instruments e.g. oscilloscopes, protocol analyzers etc. for next gen high-performance communication, consumer electronics & computer products. Resp. include: Supporting Dev., Mfg. & distribution/warehousing w/Ops. Analysis; ERP data analysis; Prep mgmt. reports; defi ne/evaluate Ops. problems & analyze inventory/physical material tracking & recommend improvements. Provide repeatable reusable reports for Mgmt.; reconcile inventory discrepancies, develop quantitative methods to maintain accurate inventory/material data; define data Reqs. in ERP sys. Gather/validate ERP info. to ensure successful tracking of physical materials. Reconcile inventory discrepancies, ID & resolve physical material related issues i.e. tracking, retrieval, quantity discrepancies. Formulate & apply math. Models, simulations & other methods to develop/interpret info. collect/analyze data from the ERP to develop supply optimal time, cost, or logistics. Collaborate with Sr. Mgr./decision makers to ID & solve problems impacting product dev. & delivery. Specify computational methods to be applied to improve materials mgmt. program. Min Qual.MS Business Analytics, Data Analytics/Science or foreign equiv. degree. $103,646.00/yr. E-mail , Teledyne LeCroy Milpitas CA 95035. EEO /Affirmative Action Employer. All qualified applicants receive consideration for employment w/o regard to race, color, religion, sex, sexual orientation, gender id., national origin, disability, vet. status, age, or any other characteristic or non-merit-based factor made unlawful by Fed. St. or local laws.
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
06/20/2020
Full time
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
