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Come and grow with us! 1-800 Hansons has been one of the top home improvement companies for 37+ years. 1-800 Hansons has grown from humble roots as a small family business to a large multi-million dollar company providing 5-star customer experiences and top quality products to meet everyone's budgets. We are now helping our customers continue to love where they live in 14 states and 24 locations across the country. The General Manager is a key leadership position within the organization, with overall accountability for the branch operations of a geographic region, including profitability, satisfaction of our people and partners and delivering outstanding customer experience throughout the customer lifecycle. A successful General Manager will effectively partner with all levels and departments of the 1-800 Hansons organization to ensure we deliver against our goals and objectives. The General Manager must ensure all policies and procedures of the company are being followed by employees, Sales Executives, and installation partners while holding the team to the highest standards of performance and customer service. This position is accountable for the overall success of his or her assigned branch. The essential areas of accountability include the sales process, the installation process, customer satisfaction, leadership of branch team members, productive relationships with Corporate and Branch staff, and overall branch financial outcomes. What We Offer: $90k-$110k base salary Quarterly bonus opportunities Weekly pay on Fridays through direct deposit Eligible for health benefits at 60 days of employment Eligible for 401k with company match at 90 days of employment Paid time off with unlimited rollover of unused hours Eligible for holiday pay immediately Tools provided to develop and grow within the company to opportunities such as Regional Manager, VP of Sales & Operations, Chief Revenue Officer, etc. Employee as well as friends & family discounts Incentive opportunities such as Presidents Club trips for yourself and a guest Committees (Fun, Diversity, Well-Being, Safety) Essential Duties/Major Accountabilities: Accountable for generating sales through the execution and oversight of the sales process. Review sales metrics, concepts, and sales strategies with Sales Executives to improve performance and provide coaching as needed. Support and/or lead the training of Sales Executives on new processes, offers, products, or changes to Hansons technology. Accountable for completing installations that result in revenue generation. Manage the review, prioritization, scheduling, and assignment of Service/Measure Technicians to complete measures on new jobs. Develop relationships with Installation Crews to ensure productive, high-quality work output. Ensure quality workmanship by monitoring jobs throughout the installation process. Accountable for a five-star customer experience. Work with the Customer Relations team to resolve customer relations concerns and ensure a five-star review at the end of the installation process. Achieve or exceed Net Promotor Score (NPS) goals by maintain the highest levels of customer service for external customers. Accountable for the leadership and management of Internal Team Members. Perform personnel functions such as interviewing, training, conducting performance reviews, and handling disciplinary issues. Accountable for productive and effective working relationships with Corporate and Branch team members. Accountable for a financially profitable region. Achieve or exceed financial goals of the branch by ensuring that sales result in installed revenue. Maximize revenue and profitability by collecting on past due jobs and minimizing additional labor and reprocessing. Provide input on branch outcomes and review monthly branch performance scorecards with Senior Executive Team Manage inventory to ensure installations can be completed timely; work with Corporate team members on inventory issues that need escalation. Minimum Required Knowledge, Skills, & Abilities: Bachelor's Degree in business management or a related field. Minimum of five (5) years of sales management experience. Minimum of two (2) years of general management experience. Demonstrated track record of successful lead generation and sales results. Experience driving customer experience improvements. Must have excellent verbal and written communication skills. Must be proactive, focused and able to keep tasks and team members on track for productivity. Ability to coach and motivate a team to produce positive results. Strong Excel and data analysis skills; proficient in other MS Office applications such as PowerPoint and Word. Comfortable working in a highly visible role and presenting to all levels of management. Must have good problem-solving abilities. Must be well organized and detail oriented. Additional Preferred Qualifications: Experience in the home improvement or similar industry. Background in operations. Physical Requirements: Must be able to remain in a stationary position for prolonged periods Requires the ability to move about inside the office Must be able to move items weighing up to 25 pounds Must be able to communicate effectively with staff, customers, vendors, and the public Constantly operates a computer and other office equipment such as a calculator, copy machine and computer printer Hours/Schedule: Full-time, 40 hours per week/52 weeks per year. Standard office hours are Monday - Friday, 8:00am - 5:00pm and Saturday, 8:00am - 12:00pm, but due to the nature of position, evening and weekend hours will be required. Some local and statewide travel may be required. Compensation details: 00 Yearly Salary PI1af5eb81c5-

Description: JOB TITLE: TOP Statewide Manager FSLA Status: Exempt PROGRAM AREA: Action, Advocacy and Education JOB OBJECTIVE: To serve as a certified TOP trainer and implement a statewide training collaborative with the TN Department of Children Services and other providers through hands on training, consultation, coaching, evaluation, and monitoring for fidelity to evidence-based practices. Coordination Essential Functions: Coordinate the provision of training in the TOP Model, youth development, engagement and service/learning for provider agency facilitators, administrators and Oasis Staff. Coordinate monitoring visits, group and individual consultation, and data management. Coordinate and ensure the timely and accurate collection of data on program activities and outcomes. Coordinate activities related to the Jeremy Green Youth Service-Learning Grant Fund and other service-learning activities for assigned sites. Direct Services Essential Functions: Participate in regular collaborative meetings and supervision. Facilitate recruitment and training of service delivery staff Document training and other processes in a consistent and ethical manner. Provide appropriate observation, facilitator coaching, and support to ensure implementation of the TOP program with fidelity. Provide back-up to TOP Statewide Director and other Managers as needed. Related tasks as assigned. Administration Essential Functions: Provide training, consultation and data management to a portion of provider agencies involved in the TOP Learning Collaborative. Lead monitoring visits to provider sites to assure program model fidelity, provide feedback, and document processes. Assist contracted facilities, so they are able to be reimbursed for expenses. Promote TOP, youth development and service-learning youth programming with TN stakeholders. Assist with the development of a plan for enhancing community support for the programs. Oversee distribution and ensure completion of surveys and other evaluation materials. Maintain timely records and assist in the preparation of reports to meet funding and Wyman requirements. Serve on intra-agency committees when requested or when significant to agency mission. Represent the agency and TOP through presentations and workshops. Participate in and assist with staff and program development. Participate in hiring process and orientation of new staff. Participate in relevant agency team and staff meetings. Provide back-up and delegated responsibilities in the absence of the Program Director. Non-Essential Functions: Serve on local, state, and national committees, advisory boards and task forces, etc. when requested or representation is significant to agency mission. Benefits: Free Employee Only: HDHP Vision, Dental, LTD Employer HSA contribution 12 Paid Holidays PTO 401K + up to 3% Match Paid parental Leave Requirements: Set the stage for program partners to work together cooperatively Effectively communicate the goals of the TOP program to potential funders and other stakeholders. Ability to effectively communicate in oral and written form. Ability to build collaborative relationships in agency and across the state. Knowledge and ability to identify authentic opportunities for youth to contribute to their community. Knowledge and ability to apply basic adult learning and group work principles. Knowledge and ability to apply science-based prevention principals. Knowledge and ability to apply cultural diversity sensitivity to service delivery. Knowledge and ability to design and deliver training to teens and adults. Knowledge and ability to use computer and other office equipment as well as Microsoft Outlook, Word, and Excel. Knowledge and ability to apply principles of community building and advocacy. Two years of relevant experience Must have valid Driver's License PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and distance vision. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Oasis Center is an equal opportunity/affirmative action employer and is operated in accordance with a policy which does not permit discrimination because of race, color, sex, age, handicap, national origin, sexual orientation, gender identity, or gender expression. Educational Requirements: Bachelor's degree from an accredited college or university or 5 years relevant experience. Supervisor: TOP Learning Collaborative Director Compensation details: 0 Yearly Salary PI0c8ee1780fdc-9517