General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support : Flexible schedules that meet your lifestyle! - Competitive Compensation: o $16.50/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
11/01/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location : Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning : 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00
Lane Enterprises is excited to welcome an Inside Sales Representative to their team! From generous benefits , including monthly bonus opportunities and an Employee Stock Ownership Plan (ESOP) , to great employee retention , this is a fantastic opportunity to join a thriving organization! Benefits: Lane offers a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan. Job Summary: The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed. Essential Responsibilities: Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products. Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results. Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates. As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.). Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures. As necessary, coordinate inter-company orders. Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines. Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel. Perform work in a professional, timely and accurate manner. Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques. Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.) Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Results oriented and able to work both independently and within a team environment. Excellent verbal and written communication. Proficiency in using Microsoft Office Suite applications. Must be computer literate. Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.). Ability to work efficiently and accurately in a fast-paced environment. Team driven. High school diploma or equivalent. Bachelor's degree preferred. Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus. Physical Requirements Work is performed in a standard office environment. Ability to sit at a desk for 8 hours a day. The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance. Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills. Lane Enterprises is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. This job description in no way states or implies that these are the only duties to be performed by the employee/incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Compensation details: 23-30 Hourly Wage PI4a81a5-
10/08/2025
Full time
Lane Enterprises is excited to welcome an Inside Sales Representative to their team! From generous benefits , including monthly bonus opportunities and an Employee Stock Ownership Plan (ESOP) , to great employee retention , this is a fantastic opportunity to join a thriving organization! Benefits: Lane offers a generous benefits package to include Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity and a generous bonus incentive plan. Job Summary: The Inside Sales Representative is the single point of contact for all project quotations and works directly with sales representatives and external customers. They work with Lane Sales Representatives to prepare new project quotations, prepare quotation revisions, assist in the pricing approval process, enter new planning projects, perform contact management/maintenance, and distribute submittal packages/product information upon request. The Inside Sales Representative is also responsible for communicating with other Departments as needed, providing various reporting as needed, and performing other administrative duties as assigned or needed. Essential Responsibilities: Works directly with customers and in conjunction with Sales Representatives to build and maintain good customer relationships leading to profitable orders for Lane's products. Provides sales assistance qualifying customer calls, obtaining appropriate and complete project information, reviewing project plans, and producing material take offs. As necessary, contact general contractors to obtain bidders list and bid results. Develop quotes, review orders for clarity and accuracy, prepare submittals, estimate delivery dates. As directed, and within guidelines, handle maintenance bids, dealer relations, accessory products (e.g., fabric, gabions, gates, trash racks, etc.). Use information system to check availability; have working knowledge of production, scheduling and shipping practices and procedures. As necessary, coordinate inter-company orders. Maintain thorough knowledge of Lane's products, product information, specifications and pricing guidelines. Handle all contacts in a professional manner. Maintain and promote harmonious working relationships among office, plant and sales personnel. Perform work in a professional, timely and accurate manner. Develop customer base through cold calling, lead follow-ups, local sales calls, mailing and other market development techniques. Develop an understanding of the individual territory dynamics (i.e., customer relationships, pricing, competition, etc.) Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Results oriented and able to work both independently and within a team environment. Excellent verbal and written communication. Proficiency in using Microsoft Office Suite applications. Must be computer literate. Must be able to interact with multiple departments inside and outside the organization (i.e., Sales Representatives, Engineers, Distributors, Contractors, etc.). Ability to work efficiently and accurately in a fast-paced environment. Team driven. High school diploma or equivalent. Bachelor's degree preferred. Minimum 2 years' administrative experience in a Sales support role preferred. Experience with Drainage Systems a plus. Physical Requirements Work is performed in a standard office environment. Ability to sit at a desk for 8 hours a day. The employee will be interacting with co-workers and other departments on a daily basis and must maintain a professional appearance. Employee will be communicating with people all day so they must have clear and professional verbal and written communication skills. Lane Enterprises is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. This job description in no way states or implies that these are the only duties to be performed by the employee/incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Compensation details: 23-30 Hourly Wage PI4a81a5-
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Strategic Customer Representative - Facility Maintenance As a Facility Maintenance (FM) Strategic Customer Representative, you will drive the Power of Sunbelt to develop and grow Sunbelt's strategic customers that conduct business with Sunbelt on a regular and increasing basis. Key to this position will be a focus on helping FM customers understand the value of solution-based rental vs. ownership. This position will also be responsible for providing consistent communication to the Sunbelt team to build enthusiasm and momentum within the FM space. Job Description: Coordinate sales calls with local sales reps on FM strategic customer affiliates. Develop relationships with targeted FM strategic customer offices within assigned territory with the of generating opportunities. Identify new regional or national companies performing Maintenance Repair Operations (MRO) services within assigned territory. Concentrate efforts on maintaining relationships with FM strategic customers who award Sunbelt as a preferred supplier. Ability to incorporate and effectively communicate The Power of Sunbelt (Flooring, Climate Control, Power & HVAC, Scaffolding, etc.) into presentations and business solutions. Maximize efficiency at national and regional trade shows that are within the FM space. Effectively communicate to the team regarding products, services, pricing and customer specific information. Perform other duties assigned as assigned by the FM team management. Qualifications: College degree or + 7 years' work experience. 6-8+ years in outside sales or sales management role. Documented successful territory management showing consistent revenue growth, Previous job-related overnight travel required. Comfortable cold calling on new accounts. Comfortable calling local, regional and national corporate offices. Microsoft Office with an emphasis on Excel and Salesforce Teamwork skills High energy, entrepreneurial-spirited self-starter. Excellent time management, planning and organizational skills. Territory management practices must be exceptional. Experience selling to all levels of management. Effective sales data and analytical aptitude. Excellent presentation skills. 65% to 75% travel time. Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager Base Pay Range: $67,273.00 - 92,500.10Total compensation package includes base pay plus robust commission plan. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement). Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
10/08/2025
Full time
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Strategic Customer Representative - Facility Maintenance As a Facility Maintenance (FM) Strategic Customer Representative, you will drive the Power of Sunbelt to develop and grow Sunbelt's strategic customers that conduct business with Sunbelt on a regular and increasing basis. Key to this position will be a focus on helping FM customers understand the value of solution-based rental vs. ownership. This position will also be responsible for providing consistent communication to the Sunbelt team to build enthusiasm and momentum within the FM space. Job Description: Coordinate sales calls with local sales reps on FM strategic customer affiliates. Develop relationships with targeted FM strategic customer offices within assigned territory with the of generating opportunities. Identify new regional or national companies performing Maintenance Repair Operations (MRO) services within assigned territory. Concentrate efforts on maintaining relationships with FM strategic customers who award Sunbelt as a preferred supplier. Ability to incorporate and effectively communicate The Power of Sunbelt (Flooring, Climate Control, Power & HVAC, Scaffolding, etc.) into presentations and business solutions. Maximize efficiency at national and regional trade shows that are within the FM space. Effectively communicate to the team regarding products, services, pricing and customer specific information. Perform other duties assigned as assigned by the FM team management. Qualifications: College degree or + 7 years' work experience. 6-8+ years in outside sales or sales management role. Documented successful territory management showing consistent revenue growth, Previous job-related overnight travel required. Comfortable cold calling on new accounts. Comfortable calling local, regional and national corporate offices. Microsoft Office with an emphasis on Excel and Salesforce Teamwork skills High energy, entrepreneurial-spirited self-starter. Excellent time management, planning and organizational skills. Territory management practices must be exceptional. Experience selling to all levels of management. Effective sales data and analytical aptitude. Excellent presentation skills. 65% to 75% travel time. Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager Base Pay Range: $67,273.00 - 92,500.10Total compensation package includes base pay plus robust commission plan. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt's policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement). Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.
Advance Your Sales Career with a Leading Moving Brokerage Firm - Where Opportunity Meets Success! At Worxweb Solutions, we partner with leading organizations to deliver top-tier career opportunities. We are proud to present an exceptional role for an Experienced Moving Brokerage Sales Closer - perfect for driven sales professionals seeking unlimited earning potential and rapid career growth. Position: Moving Brokerage Sales Closer Location: Fort Lauderdale, FL (on-site) Shift Hours: Monday to Friday, 9:00 AM - 5:00 PM (with additional overtime from home as needed) About Our Client Our client is a fast-growing leader in the moving brokerage industry, providing nationwide service with exceptional value and personalized support. Known for their dynamic, results-driven culture, they create an environment where top-performing sales closers can thrive, maximize earnings, and build long-term success. Key Responsibilities: Manage and close high-ticket moving brokerage sales from inbound leads - no cold calling required Utilize Granot CRM to track and manage all customer interactions and sales activities Consistently achieve and exceed individual sales targets within a competitive, fast-paced environment Maintain full-time, in-office attendance and be available for overtime work from home when necessary Requirements: Minimum of 1 year of sales experience with a proven record of success Background in moving brokerage sales preferred Highly motivated, energetic, and financially driven to exceed goals Ability to commute to or relocate to Fort Lauderdale, FL Compensation & Benefits: Straight commission structure: Earn 25%-35% commission based on individual performance Average weekly earnings: $1,000 to $4,000+ Performance bonuses: Daily and weekly incentives for top performers High growth potential: A company that invests in your career advancement and ongoing success Why Join This Team? All Inbound Leads: Focus solely on closing deals - no cold calling required Uncapped Earnings: The more you close, the more you earn Supportive Culture: Join a motivating, team-oriented environment that celebrates wins Career Advancement: Clear paths for promotion and increased responsibility based on performance How to Apply: Submit your updated resume today to be considered for this exciting opportunity. Qualified candidates will receive an SMS-based pre-screen within 24 hours of applying. >
10/07/2025
Full time
Advance Your Sales Career with a Leading Moving Brokerage Firm - Where Opportunity Meets Success! At Worxweb Solutions, we partner with leading organizations to deliver top-tier career opportunities. We are proud to present an exceptional role for an Experienced Moving Brokerage Sales Closer - perfect for driven sales professionals seeking unlimited earning potential and rapid career growth. Position: Moving Brokerage Sales Closer Location: Fort Lauderdale, FL (on-site) Shift Hours: Monday to Friday, 9:00 AM - 5:00 PM (with additional overtime from home as needed) About Our Client Our client is a fast-growing leader in the moving brokerage industry, providing nationwide service with exceptional value and personalized support. Known for their dynamic, results-driven culture, they create an environment where top-performing sales closers can thrive, maximize earnings, and build long-term success. Key Responsibilities: Manage and close high-ticket moving brokerage sales from inbound leads - no cold calling required Utilize Granot CRM to track and manage all customer interactions and sales activities Consistently achieve and exceed individual sales targets within a competitive, fast-paced environment Maintain full-time, in-office attendance and be available for overtime work from home when necessary Requirements: Minimum of 1 year of sales experience with a proven record of success Background in moving brokerage sales preferred Highly motivated, energetic, and financially driven to exceed goals Ability to commute to or relocate to Fort Lauderdale, FL Compensation & Benefits: Straight commission structure: Earn 25%-35% commission based on individual performance Average weekly earnings: $1,000 to $4,000+ Performance bonuses: Daily and weekly incentives for top performers High growth potential: A company that invests in your career advancement and ongoing success Why Join This Team? All Inbound Leads: Focus solely on closing deals - no cold calling required Uncapped Earnings: The more you close, the more you earn Supportive Culture: Join a motivating, team-oriented environment that celebrates wins Career Advancement: Clear paths for promotion and increased responsibility based on performance How to Apply: Submit your updated resume today to be considered for this exciting opportunity. Qualified candidates will receive an SMS-based pre-screen within 24 hours of applying. >
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to partner with clients to deliver a complete portfolio of solutions? You can do that. Do you prefer to have the autonomy to build relationships with new and existing clients through sales calls, company visits, networking and industry events? As an Enterprise Account Executive at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. Be part of the connection: You connect clients with telecommunications products that meet their complex and evolving needs. After completing our award-winning training, you attain or exceed your monthly quota by providing dedicated account management and working a plan of email campaigns, cold calling, discovery calls, appointment setting and client presentations. How you can make a difference: Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. Consult with established and prospective clients to develop product solutions. Deliver product proposals and presentations to decision-makers and close deals. Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients. Identify target markets, industries and contacts for a product portfolio and qualify leads by submitting an ROI analysis. Request a site survey to determine serviceability. Encourage client retention through coordinated efforts with multiple internal teams. WHAT YOU BRING TO SPECTRUM BUSINESS Required qualifications: Experience : Three or more years of sales experience as a proven sales performer exceeding goals. Education : High school diploma or equivalent. Technical Skills : Knowledge of LAN, WAN, high capacity networks and fiber connected networks. Skills : Effective relationship building, negotiation, closing and English communication skills. Abilities : Quick learner, deadline-driven and the ability to manage change and shifting priorities. Availability : Travel to and from assigned territories and company facilities. Valid driver's license. Preferred qualifications: Bachelor's degree in a related field. Familiar with Salesforce or similar CRM. Proficient in Microsoft Office suite. Experience selling telecommunications products. SCM230 1 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $57,360.00 and $94,920.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $72,600. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
10/07/2025
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you want to partner with clients to deliver a complete portfolio of solutions? You can do that. Do you prefer to have the autonomy to build relationships with new and existing clients through sales calls, company visits, networking and industry events? As an Enterprise Account Executive at Spectrum Business, you can do that. Spectrum Business provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. Be part of the connection: You connect clients with telecommunications products that meet their complex and evolving needs. After completing our award-winning training, you attain or exceed your monthly quota by providing dedicated account management and working a plan of email campaigns, cold calling, discovery calls, appointment setting and client presentations. How you can make a difference: Complete our 10-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. Consult with established and prospective clients to develop product solutions. Deliver product proposals and presentations to decision-makers and close deals. Field-based sales roles have fluidity between home, client location and office locations. The expectation is that you are primarily out in front of clients. Identify target markets, industries and contacts for a product portfolio and qualify leads by submitting an ROI analysis. Request a site survey to determine serviceability. Encourage client retention through coordinated efforts with multiple internal teams. WHAT YOU BRING TO SPECTRUM BUSINESS Required qualifications: Experience : Three or more years of sales experience as a proven sales performer exceeding goals. Education : High school diploma or equivalent. Technical Skills : Knowledge of LAN, WAN, high capacity networks and fiber connected networks. Skills : Effective relationship building, negotiation, closing and English communication skills. Abilities : Quick learner, deadline-driven and the ability to manage change and shifting priorities. Availability : Travel to and from assigned territories and company facilities. Valid driver's license. Preferred qualifications: Bachelor's degree in a related field. Familiar with Salesforce or similar CRM. Proficient in Microsoft Office suite. Experience selling telecommunications products. SCM230 1 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $57,360.00 and $94,920.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $72,600. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Mitigation Field Sales Representative (Mitigation First Responder) Austin, TX Full-Time Sales & Business Development Be the First Call People Remember in Their Time of Need Are you a relationship-builder who thrives in fast-paced environments and enjoys guiding people through urgent situations? At Restoration 1 of Austin, were looking for a Mitigation Field Sales Representative to connect with home and business owners when they need us most by using your ability to build trust and show empathy, youll aim to secure the agreement in a single visit and guide the homeowner toward restoring their property to its pre-loss condition. When disaster strikes, property owners need more than just a contractor; they need someone who can educate, guide, and reassure them in the moment of crisis. Thats where you step in. This is not cold calling or door-to-door sales. Youll respond to hot, pre-screened leads, often referred by trusted service providers like plumbers or HVAC companies, thus giving you a head start in building the relationship. On-site, youll explain options clearly, answer questions with empathy, and help clients make an informed decision to move forward with Restoration 1. By securing that yes, youre not just closing a deal, youre starting their journey back to normal. What Youll Do Respond to qualified leads from referrals, partners, and inbound inquiries. Meet property owners (residential & commercial) on-site, assess needs, and present tailored solutions. Educate clients on Restoration 1s services: water mitigation, fire & smoke remediation, mold remediation, biohazard & trauma cleanup, and reconstruction. Guide clients through financing/payment options and insurance processes with professionalism. Collaborate with operations teams to ensure a seamless handoff and excellent customer experience. Track client interactions and proposals using our CRM. Consistently meet and exceed sales goals while supporting business growth in the Greater Austin area. Begin the homeowner journey with confidence by setting expectations and initiating service where possible. What You Bring Proven sales successexperience in restoration, construction, insurance, plumbing, or HVAC preferred (but not required). Strong communication, negotiation, and empathy skills; able to build trust quickly in high-stress situations. Comfort working in diverse environments: homes, crawlspaces, attics, and outdoor job sites. Tech-savvy: able to use mobile devices, moisture meters, and electronic documentation tools. Highly organized and driven to follow up and close deals. Valid drivers license, clean record, and ability to pass background/driving/drug screening. Flexibility to work overtime, some weekends/holidays, and weather-related surge events. What We Offer Base salary + uncapped commissions + bonus opportunities No cold calling: focus on warm, high-quality leads Structured onboarding & training in services and sales best practices Clear career growth path in a recession-resistant industry Comprehensive health benefits (medical, dental, vision) Paid time off + paid holidays Supportive team culture that values innovation and collaboration How to Apply Ready to be the person who helps people take the first step toward recovery? Apply today with your resume and a short cover letter explaining why youre the right fit for this role. Restoration 1 is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI05bc1e0e4fd9-6879
10/05/2025
Full time
Mitigation Field Sales Representative (Mitigation First Responder) Austin, TX Full-Time Sales & Business Development Be the First Call People Remember in Their Time of Need Are you a relationship-builder who thrives in fast-paced environments and enjoys guiding people through urgent situations? At Restoration 1 of Austin, were looking for a Mitigation Field Sales Representative to connect with home and business owners when they need us most by using your ability to build trust and show empathy, youll aim to secure the agreement in a single visit and guide the homeowner toward restoring their property to its pre-loss condition. When disaster strikes, property owners need more than just a contractor; they need someone who can educate, guide, and reassure them in the moment of crisis. Thats where you step in. This is not cold calling or door-to-door sales. Youll respond to hot, pre-screened leads, often referred by trusted service providers like plumbers or HVAC companies, thus giving you a head start in building the relationship. On-site, youll explain options clearly, answer questions with empathy, and help clients make an informed decision to move forward with Restoration 1. By securing that yes, youre not just closing a deal, youre starting their journey back to normal. What Youll Do Respond to qualified leads from referrals, partners, and inbound inquiries. Meet property owners (residential & commercial) on-site, assess needs, and present tailored solutions. Educate clients on Restoration 1s services: water mitigation, fire & smoke remediation, mold remediation, biohazard & trauma cleanup, and reconstruction. Guide clients through financing/payment options and insurance processes with professionalism. Collaborate with operations teams to ensure a seamless handoff and excellent customer experience. Track client interactions and proposals using our CRM. Consistently meet and exceed sales goals while supporting business growth in the Greater Austin area. Begin the homeowner journey with confidence by setting expectations and initiating service where possible. What You Bring Proven sales successexperience in restoration, construction, insurance, plumbing, or HVAC preferred (but not required). Strong communication, negotiation, and empathy skills; able to build trust quickly in high-stress situations. Comfort working in diverse environments: homes, crawlspaces, attics, and outdoor job sites. Tech-savvy: able to use mobile devices, moisture meters, and electronic documentation tools. Highly organized and driven to follow up and close deals. Valid drivers license, clean record, and ability to pass background/driving/drug screening. Flexibility to work overtime, some weekends/holidays, and weather-related surge events. What We Offer Base salary + uncapped commissions + bonus opportunities No cold calling: focus on warm, high-quality leads Structured onboarding & training in services and sales best practices Clear career growth path in a recession-resistant industry Comprehensive health benefits (medical, dental, vision) Paid time off + paid holidays Supportive team culture that values innovation and collaboration How to Apply Ready to be the person who helps people take the first step toward recovery? Apply today with your resume and a short cover letter explaining why youre the right fit for this role. Restoration 1 is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI05bc1e0e4fd9-6879
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site an d meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
10/03/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site an d meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Monday, September 15, 2025 City Brownsville State TX Country United States Working time Part-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: o Base rate $16.50 hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support: Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
10/03/2025
Full time
General information Job Posting Title Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Date Monday, September 15, 2025 City Brownsville State TX Country United States Working time Part-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $16.50/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Empowering Communities Through Bilingual Customer Care - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to join our team. This position will assist some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: o Base rate $16.50 hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support: Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be fluent in English and specified secondary language. - Must be able to speak and read Spanish fluently - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 16.50 Maximum Salary $ 16.50
General information Job Posting Title Customer Service Representative - Healthcare (Part Time) Date Monday, September 15, 2025 City Brownsville State TX Country United States Working time Part-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: o Base rate $15.00 hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support: Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
10/02/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare (Part Time) Date Monday, September 15, 2025 City Brownsville State TX Country United States Working time Part-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: o Base rate $15.00 hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support: Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site an d meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
10/02/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site an d meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
General information Job Posting Title Customer Service Representative - Healthcare (Part Time) Date Tuesday, September 30, 2025 City Hattiesburg State MS Country United States Working time Part-time Description & Requirements Customer Service Representative - Healthcare (Part Time) Location: On-site in Hattiesburg, MS Hourly Base Pay - $15.00 plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule - Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable. Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that's committed to your success and work-life balance. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: Base rate $ 15.00 hr. + 10% shift differential for evening shifts $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support : Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
10/02/2025
Full time
General information Job Posting Title Customer Service Representative - Healthcare (Part Time) Date Tuesday, September 30, 2025 City Hattiesburg State MS Country United States Working time Part-time Description & Requirements Customer Service Representative - Healthcare (Part Time) Location: On-site in Hattiesburg, MS Hourly Base Pay - $15.00 plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule - Limited-Service Part-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable. Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way. Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that's committed to your success and work-life balance. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Competitive Compensation: Base rate $ 15.00 hr. + 10% shift differential for evening shifts $500 new hire bonus and up to $2,400+ in bonus opportunities, including training completion, referrals and more - Work/Life Balance Support : Flexible scheduling options! - Future Planning: 401k with company match - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Professional Development Opportunities: A supportive environment with career development and promotional opportunities - Meaningful Work with Impact: No cold calling, sales, or collection calls! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 15.00 Maximum Salary $ 15.00
