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GreenState Credit Union
Member Service Representative
GreenState Credit Union Waterloo, Iowa
GreenState Credit Union Member Service Representative US-IA-Waterloo Job ID: Type: Regular Full-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Position details: Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications JOB REQUIREMENTS: Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. Compensation details: 17.39-20.33 Hourly Wage PI29db0a3afb05-1359
11/01/2025
Full time
GreenState Credit Union Member Service Representative US-IA-Waterloo Job ID: Type: Regular Full-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Position details: Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications JOB REQUIREMENTS: Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. Compensation details: 17.39-20.33 Hourly Wage PI29db0a3afb05-1359
New Business Development Representative
Modern Office Methods Cincinnati, Ohio
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PIe47b571d863b-2603
11/01/2025
Full time
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PIe47b571d863b-2603
Nauman - Customer Service Representative
Ace Hardware Home Services East Stroudsburg, Pennsylvania
Compensation Details: $18 - $20/hour Job Description: Nauman's is now an Ace Hardware Company! At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. About This Role The Customer Service Representative (CSR) is the frontline connection between our company and our valued customers. In this role, you will interact with customers via phone, email, text, and CRM messaging platforms to deliver an exceptional experience. The CSR plays a vital role in scheduling appointments, resolving inquiries, ensuring customer data is accurate and driving an unmatched and positive customer experience. Every customer interaction is an opportunity to create value for both the customer and our organization. What You'll Do • Deliver exceptional customer service through creative problem-solving and clear, positive communication. • Maintain an in-depth understanding of all services, product offerings, and company procedures to accurately inform and guide customers. • Manage inbound and outbound customer communication via phone, email, text, and CRM messaging, ensuring timely and professional responses. o This includes actively monitoring and maintaining customer text feeds to ensure prompt and accurate communication. • Schedule, confirm, and follow up on service appointments using company CRM software. • Ask all discovery questions to gather and enter accurate customer information in the CRM database during and after each call. o Accurately record all follow up interactions and updates in appropriate fields of CRM system. • Conduct outbound calls for appointment scheduling, seasonal maintenance reminders, and follow-ups on open estimates. • Collect and securely process payment and billing information within the CRM system. • Accurately enter and maintain customer data, notes, and service history in CRM after each interaction. • Collaborate closely with internal teams including dispatch, sales, and technicians to ensure a seamless and consistent customer experience. • Stay up to date on promotions, service offerings, and company policies in collaboration with management. • Impact the company's bottom line by converting inquiries into leads and resolving issues efficiently to build lasting relationships. Required Skills • 2+ years of customer service experience, preferably in a service-based or contractor setting. • A customer-first mindset with a calm and positive demeanor. • Strong Computer skills - MS Office, database management, etc. • Hours include rotating 8.5 hour shifts to cover 7:30 am-4:30pm • Strong communication skills-both written and verbal. • Experience working with CRM systems (ServiceTitan a plus). • Excellent organization and time management skills. • Ability to manage multiple tasks while maintaining attention to detail. • Comfortable handling billing inquiries and payment information. • Bilingual is a plus but not required. Physical Requirements -Prolonged periods sitting at a desk and working on a computer. -Talk and hear, both in person and by telephone. - Use hands repetitively to operate standard office equipment. - Must be able to lift up to 15 pounds at times. - Close vision, distance vision. Job Specifics Position Status: Regular full-time (40+ hours a week) FLSA Description: Non-Exempt/Hourly Reports To: Customer Service Manager OR General Manager (if CSM vacant) Work Schedule: 8+ hours/day, 5+ days per week (may require night or weekends depending on needs of the business. Work Location(s): AHHS, East Stroudsburg PA Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
10/20/2025
Full time
Compensation Details: $18 - $20/hour Job Description: Nauman's is now an Ace Hardware Company! At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. About This Role The Customer Service Representative (CSR) is the frontline connection between our company and our valued customers. In this role, you will interact with customers via phone, email, text, and CRM messaging platforms to deliver an exceptional experience. The CSR plays a vital role in scheduling appointments, resolving inquiries, ensuring customer data is accurate and driving an unmatched and positive customer experience. Every customer interaction is an opportunity to create value for both the customer and our organization. What You'll Do • Deliver exceptional customer service through creative problem-solving and clear, positive communication. • Maintain an in-depth understanding of all services, product offerings, and company procedures to accurately inform and guide customers. • Manage inbound and outbound customer communication via phone, email, text, and CRM messaging, ensuring timely and professional responses. o This includes actively monitoring and maintaining customer text feeds to ensure prompt and accurate communication. • Schedule, confirm, and follow up on service appointments using company CRM software. • Ask all discovery questions to gather and enter accurate customer information in the CRM database during and after each call. o Accurately record all follow up interactions and updates in appropriate fields of CRM system. • Conduct outbound calls for appointment scheduling, seasonal maintenance reminders, and follow-ups on open estimates. • Collect and securely process payment and billing information within the CRM system. • Accurately enter and maintain customer data, notes, and service history in CRM after each interaction. • Collaborate closely with internal teams including dispatch, sales, and technicians to ensure a seamless and consistent customer experience. • Stay up to date on promotions, service offerings, and company policies in collaboration with management. • Impact the company's bottom line by converting inquiries into leads and resolving issues efficiently to build lasting relationships. Required Skills • 2+ years of customer service experience, preferably in a service-based or contractor setting. • A customer-first mindset with a calm and positive demeanor. • Strong Computer skills - MS Office, database management, etc. • Hours include rotating 8.5 hour shifts to cover 7:30 am-4:30pm • Strong communication skills-both written and verbal. • Experience working with CRM systems (ServiceTitan a plus). • Excellent organization and time management skills. • Ability to manage multiple tasks while maintaining attention to detail. • Comfortable handling billing inquiries and payment information. • Bilingual is a plus but not required. Physical Requirements -Prolonged periods sitting at a desk and working on a computer. -Talk and hear, both in person and by telephone. - Use hands repetitively to operate standard office equipment. - Must be able to lift up to 15 pounds at times. - Close vision, distance vision. Job Specifics Position Status: Regular full-time (40+ hours a week) FLSA Description: Non-Exempt/Hourly Reports To: Customer Service Manager OR General Manager (if CSM vacant) Work Schedule: 8+ hours/day, 5+ days per week (may require night or weekends depending on needs of the business. Work Location(s): AHHS, East Stroudsburg PA Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Sales Business Development Representative
Staples, Inc. Denver, Colorado
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Denver, CO and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Denver, CO and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/07/2025
Full time
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Denver, CO and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Denver, CO and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Specialist - $2,000 Sign-On Bonus!
MSC Honolulu, Hawaii
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18217 Employment Type :Full Time Job Category :Public Sector Work Location :Kaneohe Bay MB/Honolulu, HI $2,000 Sign-On Bonus BRIEF POSITION SUMMARY: The Program Specialist has a wide variety of tasks. They are required to assist walk in customers by sourcing products or helping them to find product in the store. They answer phone calls, process hazmat orders and contact customers. They also receive in inventory, label it and replenish the shelves in the store. It is a combination of customer service and warehouse responsibilities. DUTIES and RESPONSIBILITIES: Assist walk in customers in the store and answers inbound calls at a specific on site location to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Works closely with vendors to produce quotes, expedite orders and locate sources for product. Supports outside sales representatives. Ensures excellent customer relations by responding, under Supervisor/Manager or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices. Operates basic warehouse vehicles (i.e., electric pallet jack and/or forklift). Creates and applies bar code labels using MSC item numbers or PO's. Loads, unloads, moves product by hand or by skid Picks items from bins Puts away all required product Fosters the MSC Culture in the location and throughout the company to ensure unity of purpose and fulfillment of MSC's Mission. Participates in special projects and performs additional duties as required To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent. 2 years customer service experience, inbound/ outbound telephone sales or outside sales, experience required. Industry experience preferred. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. Must obtain MSC license to drive warehouse vehicles within specified time requirements. Must obtain MSC certificate to pick DOT regulated items where required. OTHER REQUIREMENTS: A valid driver's license is required Must pass all requirements to obtain a base pass, which may include additional background checks and other specific driving certifications. Bending to lift items from the floor and racks required. Lifting items up to 50 pounds required. Ability to operate at heights up to 50 feet when required. Ability to stand for prolonged periods of time required Ability to work in extreme heat/cold is required. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $37240 - $58520 / year and up, dependent on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
10/07/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :18217 Employment Type :Full Time Job Category :Public Sector Work Location :Kaneohe Bay MB/Honolulu, HI $2,000 Sign-On Bonus BRIEF POSITION SUMMARY: The Program Specialist has a wide variety of tasks. They are required to assist walk in customers by sourcing products or helping them to find product in the store. They answer phone calls, process hazmat orders and contact customers. They also receive in inventory, label it and replenish the shelves in the store. It is a combination of customer service and warehouse responsibilities. DUTIES and RESPONSIBILITIES: Assist walk in customers in the store and answers inbound calls at a specific on site location to sell MSC products in accordance with MSC Culture and Customer Service Standards. Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure the most effective and lasting problem resolution. Works closely with vendors to produce quotes, expedite orders and locate sources for product. Supports outside sales representatives. Ensures excellent customer relations by responding, under Supervisor/Manager or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices. Operates basic warehouse vehicles (i.e., electric pallet jack and/or forklift). Creates and applies bar code labels using MSC item numbers or PO's. Loads, unloads, moves product by hand or by skid Picks items from bins Puts away all required product Fosters the MSC Culture in the location and throughout the company to ensure unity of purpose and fulfillment of MSC's Mission. Participates in special projects and performs additional duties as required To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent. 2 years customer service experience, inbound/ outbound telephone sales or outside sales, experience required. Industry experience preferred. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. Must obtain MSC license to drive warehouse vehicles within specified time requirements. Must obtain MSC certificate to pick DOT regulated items where required. OTHER REQUIREMENTS: A valid driver's license is required Must pass all requirements to obtain a base pass, which may include additional background checks and other specific driving certifications. Bending to lift items from the floor and racks required. Lifting items up to 50 pounds required. Ability to operate at heights up to 50 feet when required. Ability to stand for prolonged periods of time required Ability to work in extreme heat/cold is required. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $37240 - $58520 / year and up, dependent on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
Outbound Sales Representative
Lamar Advertising Company York, Pennsylvania
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in York, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in York, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00am-5:00pm schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $48,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 6 week training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
10/07/2025
Full time
Are you in search of a workplace that thrives on community connections through advertising? If so, we'd love to have you join our sales team! Our Lamar office in York, Pennsylvania is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor advertising campaigns to life for brands in York, PA and the surrounding areas. We need someone who understands the connection between marketing and sales and genuinely gets excited with each and every sale - big or small! Rated Sales team for 2025 on Comparably, our Sales Account Executives are the connection between Lamar and the communities we serve. O ur AE's meet and exceed sales objectives in their assigned territory by using professional sales techniques to develop long-term advertising relationships that grow not only Lamar advertising sales , but also our relationships in our communities. Why Lamar? Lamar Advertising has been named as a "Best Company to Work For" in U.S. News & World Report's annual ranking. Learn more about us on our official YouTube channel . Check reviews and company updates on our Glassdoor page What's in it for you? A Monday-Friday 8:00am-5:00pm schedule with paid holidays, with a combination of time spent in-office and selling in the field First-year earning potential of $48,000 - $60,000 including commissions, dependent on experience and selling ability No commission cap, so earning potential is unlimited as you grow your book of business! Monthly auto and cell allowances for work-related expenses What can you expect from us? Comprehensive 6 week training program with opportunities to participate in our corporate-hosted Lamar Sales School Multiple medical plan options and a health savings account Hospital, Critical Illness, and Accident coverage Dental and vision insurance Short and long-term disability and paid parental leave 120 hours of paid time off (PTO) that increases with tenure 12 paid company holidays including Presidents Day and Juneteenth 401(k) plan with company match Employee Stock purchase plan Wellness program incentives such as medical plan premium holidays and HSA contributions Ongoing professional development and internal leadership programs to maximize your career potential Advancement opportunities, as our goal is to promote all Sales Managers from within! What we're looking for in YOU: Comfort making cold calls over the phone and in-person Ability to make oral presentations and clearly articulate policies and procedures Align with our values of inclusivity and effectively communicate with people of various social, cultural, economic, and educational backgrounds Motivation to learn new technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in the outdoor advertising industry with the intent of selling its benefits to businesses and customers Ability to communicate professionally both verbally and in writing Ability to perform effectively under fluctuating workloads A knack for making connections and gaining the trust of others Ability to meet a sales quota and utilize general sales techniques Intrinsic self-motivation to overcome challenges and meet goals Resilience in response to rejection Education and experience: Current and Valid Driver's License required College Degree preferred Previous Outdoor Advertising sales experience preferred Proficiency in Microsoft Office Suite CRM experience preferred Please note: Upon submitting your application, you will be asked to complete an 8-15 minute personality assessment. This assessment compares your professional soft skills to the skills required for success in this role. Please answer honestly; this is not a test! Not completing this assessment could result in disqualification from consideration for this position. Candidates with a disability in need of an accommodation to fulfill our application requirements should email A day in the life: On a regular basis, you will: Meet and exceed sales targets and monitor personal sales data and reports Target businesses in the assigned area and visit each established Lamar client as well as competitor's clients in a specified time frame Exhibit working knowledge of local and national competition Cluster accounts to work them efficiently Identify potential growth areas and open new accounts Use Lamar computer tools to locate prospects & follow up on leads, as well as prepare proposals, written presentations, and research Develop their presentation skills by utilizing computer tools, and presenting to clients on a regular basis Develop new product knowledge and selling skills Actively participate in sales meetings, regional meetings, seminars, and trade shows Perform administrative duties, such as: Maintaining daily, weekly, and monthly sales plans a month in advance Follow up on all client production orders and problem-solve any issues that may arise Maintaining organized and up-to-date records of clients and sales activity Physical demands and work environment: The work environment is a combination of an office environment and work in the field making sales calls and servicing existing accounts. The physical demands for this position include light lifting, seeing (with a focus on reading, color distinction, acuity, depth perception, and peripheral vision), sitting less than 50% of the time, standing, talking, turning, and walking. Nights spent away from home traveling are less than 10%. Who we are: Founded in 1902, Lamar Advertising Company is one of the largest outdoor advertising companies in the world. With over 351,000 displays across the United States and Canada, Lamar is dedicated to helping both local businesses and national brands reach broad audiences every day. We provide ad space through: Billboards Interstate logos Handpainted murals Transportation and airports The largest network of digital billboards in the United States We live by the Golden Rule, and we operate with honesty and integrity in every aspect of our business. We are open with our employees, transparent with our customers, and loyal to the communities in which we serve. While Lamar is a large company, each office has its own culture and family atmosphere, making employees feel connected both locally and nationally. We are committed to sustainable and environmentally friendly business practices and use a number of innovative strategies to reduce our environmental impact. We are actively working to reduce our annual greenhouse gas emissions and are projecting a 70% decrease by 2026 as a result of our efforts. Lamar is an EEO/AA employer including Individuals with Disabilities, Protected Veterans, and any other State or Federally protected characteristic. Please note: Lamar Advertising does not sponsor or take over sponsorship of a work visa. Only candidates with U.S. work authorization not requiring sponsorship will be considered for employment. SMS and Email Communications: By providing your contact information and submitting this form, you agree to receive email and SMS communications from Lamar Advertising Company regarding job opportunities, hiring events, and career-related updates. Message and data rates may apply. You can opt out at any time by emailing or replying 'STOP' to text messages. Your information will be processed in accordance with our privacy policy . Disability Self-Identification: When applying for a job with Lamar, you will be asked to voluntarily self-identify whether you have a disability. Please take a moment to watch this video for clarification on why we're asking for this information! California Residents - Lamar collects personal information in the ordinary course of considering job applicants. This information may include, for example, name, address, phone number and other contact information, employment history and reference contact information, and any other information provided by an applicant to Lamar. By submitting an application, you consent to the use or sharing of this personal information solely for the purpose of consideration for employment by Lamar. Lamar will not sell this information. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Inside Sales Representative
Staples, Inc. Nashville, Tennessee
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Nashville, TN and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Nashville, TN and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/06/2025
Full time
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Nashville, TN and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Nashville, TN and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. Naperville, Illinois
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/06/2025
Full time
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. New Orleans, Louisiana
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in New Orleans, LA and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of New Orleans, LA and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/06/2025
Full time
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in New Orleans, LA and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of New Orleans, LA and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Customer Service Representative
Staples, Inc. Indianapolis, Indiana
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Indianpolis, IN and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Indianapolis, IN and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
10/06/2025
Full time
Staples is business to business. You're what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers - and our people - thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in Indianpolis, IN and surrounding areas. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you'll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers. Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline. Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example. Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills, Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude. Culture is important to you, and you want to positively impact your environment and coworkers. You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What's needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. Remote Role: Must be able to cover a territory of Indianapolis, IN and surrounding areas What's needed- Preferred Qualifications: Bachelor's degree in business, Marketing, or a related field. Prior business development experience We Offer: Inclusive culture with associate-led Business Resource Groups. Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays). Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
USAA
Insurance Professional - Sales and Service
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am (MDT) to 9:00 pm (MDT) . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920, for future insurance sales and customer service opportunities in 2025. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/05/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am (MDT) to 9:00 pm (MDT) . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920, for future insurance sales and customer service opportunities in 2025. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Up to 1 year needs based sales and/or customer service experience in insurance, financial services and/or relevant direct customer service. High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Call Center Agent, Full Time with Immediate Benefits!
Aspira Dallas, Texas
Federal Call Center Team Overview The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center is in an exciting chapter. We are growing and looking for 15 new Participant Services Representatives to support our call center and Client through exemplary customer service. The below outlines the requirements and responsibilities of the position, and a few additional items are highlighted. This position qualifies for FREE health and welfare benefits, including medical, dental, and vision, and 15 days paid vacation! Employees are benefit-eligible on their first day of employment. This position is 100% onsite, with the work location identified as: 717 N. Harwood St. Suite 2300, Dallas, TX 75201 This position is for the following designated shifts: Start times could be 8am-10am CT working 8 hours each day. This position is hiring for a start date of 12/1/2025. Position Purpose and Impact The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center services our federal contract clients processing sensitive information through various forms of telephone support to manage customer inquiries and requests in alignment with the call center's Service Level Agreements (SLAs) and position specific Key Performance Indicators (KPIs). The Participant Services Representative supports inbound and outbound calls within various queues to service customer inquiries, transactions, and services in compliance with company policies, processes, and position (KPIs). Responsibilities Responds to various inbound and outbound calls with pleasant telephone etiquette, the ability to effectively communicate information, provide inquiry resolution and escalation to callers per established processes, serve as a knowledgeable resource to callers utilizing company workflows and processes, and present caller-solutions in compliance with Aspira polices and position standards. Answers inquiries by clarifying, researching, locating, or processing desired information. Resolves problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Effectively carries out a series of work instructions within a call center environment without supervision to resolve customer inquiries, complaints, and needs promptly. Effectively transfers misdirected callers to appropriate parties via correct transfer processes. Seeks assistance, guidance, or decision-making from management to assist callers when needed. Properly documents all calls in compliance with call type documentation standards. Accurately completes all work when updating caller or customer accounts or system information. Responsibly adheres and achieves individual KPIs and quality assurance standards while supporting the achievement of department KPIs, SLAs, and services goals and objectives. Completes all Company training and coaching as assigned and within a reasonable timeframe. Maintains solid knowledge and compliance with Company procedures, employee handbook policies, specific call center policies including attendance, standards of conduct, etc. Ensures appropriate and proper communication with co-workers during shifts; properly handing off work or notifying management of call queue or client needs at shift end. Actively supports the department in achieving goals by practicing solid teamwork and providing best-in-class customer service to all callers. Supports the Federal Call Center by completing other duties as assigned. Desired Qualifications Leads all facets of this position with excellent customer service. Maintains a courteous and professional manner which includes a calm and sophisticated disposition, not easily frustrated, stressed, or offended. Listens attentively to caller needs and demonstrates empathy. Builds rapport with callers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training. Demonstrated ability to provide a professional and friendly experience to both co-workers and callers. Demonstrated wiliness and ability to answer questions and solve customer problems. Incorporates integrity, detail-oriented attention, and genuine care for callers and callers needs within all interactions. Practices efficient communication and documentation practices; properly following Company verbal scripts, tasks as required, and ensuring need-to-know information, escalations, or follow-ups are effectively handled. Completes all tasks with ownership and accountability; invested in ensuring a callers receive best-in-class service from start to finish; properly hands work off at shift end. Desired Education and Experience High School Diploma with an Associate degree preferred. 2 - 3 years' customer facing customer services experience required. 1 - 2 years' call center experience preferred. Efficiency with Microsoft Suites, including: Word, Outlook, Excel, and PowerPoint. Proficient ability to type at greater than 50 words per minute, utilize computer resources including online applications, portals, and Company software, and perform tasks via telecommunication tools with a pleasant and comprehendible tone and enunciation. Previous experience with Salesforce and Nice-in Contact beneficial. Desired Hardware and Software Competency Microsoft Suites Basic Level: familiar with suites in an office setting for email, presentations, etc. Technology Competencies: general internet skills including the ability to access/utilize various websites.
10/05/2025
Full time
Federal Call Center Team Overview The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center is in an exciting chapter. We are growing and looking for 15 new Participant Services Representatives to support our call center and Client through exemplary customer service. The below outlines the requirements and responsibilities of the position, and a few additional items are highlighted. This position qualifies for FREE health and welfare benefits, including medical, dental, and vision, and 15 days paid vacation! Employees are benefit-eligible on their first day of employment. This position is 100% onsite, with the work location identified as: 717 N. Harwood St. Suite 2300, Dallas, TX 75201 This position is for the following designated shifts: Start times could be 8am-10am CT working 8 hours each day. This position is hiring for a start date of 12/1/2025. Position Purpose and Impact The RA CCS, LLC., (hereinafter, "the Company") multichannel Federal Call Center services our federal contract clients processing sensitive information through various forms of telephone support to manage customer inquiries and requests in alignment with the call center's Service Level Agreements (SLAs) and position specific Key Performance Indicators (KPIs). The Participant Services Representative supports inbound and outbound calls within various queues to service customer inquiries, transactions, and services in compliance with company policies, processes, and position (KPIs). Responsibilities Responds to various inbound and outbound calls with pleasant telephone etiquette, the ability to effectively communicate information, provide inquiry resolution and escalation to callers per established processes, serve as a knowledgeable resource to callers utilizing company workflows and processes, and present caller-solutions in compliance with Aspira polices and position standards. Answers inquiries by clarifying, researching, locating, or processing desired information. Resolves problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Effectively carries out a series of work instructions within a call center environment without supervision to resolve customer inquiries, complaints, and needs promptly. Effectively transfers misdirected callers to appropriate parties via correct transfer processes. Seeks assistance, guidance, or decision-making from management to assist callers when needed. Properly documents all calls in compliance with call type documentation standards. Accurately completes all work when updating caller or customer accounts or system information. Responsibly adheres and achieves individual KPIs and quality assurance standards while supporting the achievement of department KPIs, SLAs, and services goals and objectives. Completes all Company training and coaching as assigned and within a reasonable timeframe. Maintains solid knowledge and compliance with Company procedures, employee handbook policies, specific call center policies including attendance, standards of conduct, etc. Ensures appropriate and proper communication with co-workers during shifts; properly handing off work or notifying management of call queue or client needs at shift end. Actively supports the department in achieving goals by practicing solid teamwork and providing best-in-class customer service to all callers. Supports the Federal Call Center by completing other duties as assigned. Desired Qualifications Leads all facets of this position with excellent customer service. Maintains a courteous and professional manner which includes a calm and sophisticated disposition, not easily frustrated, stressed, or offended. Listens attentively to caller needs and demonstrates empathy. Builds rapport with callers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training. Demonstrated ability to provide a professional and friendly experience to both co-workers and callers. Demonstrated wiliness and ability to answer questions and solve customer problems. Incorporates integrity, detail-oriented attention, and genuine care for callers and callers needs within all interactions. Practices efficient communication and documentation practices; properly following Company verbal scripts, tasks as required, and ensuring need-to-know information, escalations, or follow-ups are effectively handled. Completes all tasks with ownership and accountability; invested in ensuring a callers receive best-in-class service from start to finish; properly hands work off at shift end. Desired Education and Experience High School Diploma with an Associate degree preferred. 2 - 3 years' customer facing customer services experience required. 1 - 2 years' call center experience preferred. Efficiency with Microsoft Suites, including: Word, Outlook, Excel, and PowerPoint. Proficient ability to type at greater than 50 words per minute, utilize computer resources including online applications, portals, and Company software, and perform tasks via telecommunication tools with a pleasant and comprehendible tone and enunciation. Previous experience with Salesforce and Nice-in Contact beneficial. Desired Hardware and Software Competency Microsoft Suites Basic Level: familiar with suites in an office setting for email, presentations, etc. Technology Competencies: general internet skills including the ability to access/utilize various websites.
New Business Development Representative
Modern Office Methods Cincinnati, Ohio
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as Sales Qualified Leads provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOMs CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM pillars, including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PIc29bc-2603
10/05/2025
Full time
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as Sales Qualified Leads provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOMs CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM pillars, including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PIc29bc-2603
New Business Development Representative
Modern Office Methods Cincinnati, Ohio
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PI700e49868a22-2603
10/04/2025
Full time
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PI700e49868a22-2603
USAA
Insurance Professional - Sales and Service
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in both Tampa Offices New Tampa: 17200 Commerce Park Blvd and Brandon: 9527 Delaney Creek Blvd for future insurance sales and customer service opportunities in 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Salary: The hiring range for this position is: $45,010 - $46,010. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
10/04/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. These roles include a shift differential of 15% for hours worked after 6:00pm EST and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated professionals to work in both Tampa Offices New Tampa: 17200 Commerce Park Blvd and Brandon: 9527 Delaney Creek Blvd for future insurance sales and customer service opportunities in 2026. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Salary: The hiring range for this position is: $45,010 - $46,010. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director of Sales
Momentive Software Groton, Connecticut
Position Title: Director of Sales Company: Momentive Software Workplace Type: hybrid Start Date:2025-10-02 Expire Date:2025-12-01 City:Groton State:Connecticut Zip:06340 Country:United States Description: Job Description: Momentive Software is seeking an experienced and dynamic Director of Sales to lead our high-volume YM Careers sales team. Reporting directly to the Vice President of Media Sales, this role is a key driver of revenue growth, team development, and sales process optimization. The Director will oversee three sales Managers and their teams, providing hands-on leadership, coaching, and strategic direction to drive consistent performance in a fast-paced, transactional environment. This is a highly visible role that blends strategic leadership with day-to-day execution, requiring someone who thrives on metrics, motivates teams through clear goals and accountability, and continuously improves sales efficiency through process, tools, and training. The ideal candidate is data-driven, people-focused, and passionate about growing both the business and the team. This position is full-time and follows a hybrid work model, requiring onsite attendance at our Groton, CT office three days per week. A Day in the Life Lead, coach, and motivate a team of Sales Managers and Sales Representatives Manage and drive daily sales performance across a high-velocity, transactional sales environment Monitor and optimize KPIs related to activity levels, bookings, and pipeline generation Conduct motivating and actionable weekly sales meetings Set and enforce sales targets, and implement scalable strategies to achieve them Develop and deliver weekly training sessions focused on skill-building, objection handling, and sales excellence Drive revenue growth by enhancing rep productivity through coaching and sales enablement Communicate sales performance trends, insights, and key analytics to stakeholders and executive leadership Support sellers during meetings with high-value clients and prospects, while strengthening long-term client relationships Own and optimize outbound sales templates, messaging cadences, and sales playbooks Collaborate cross-functionally with marketing, lead generation, customer support, and product teams to maximize sales outcomes Build accurate, data-informed weekly forecasts based on performance trends and sales pipeline Recruit, hire, and onboard new team members with a strong emphasis on training, product knowledge, and performance ramp Other duties as assigned We are looking for someone who brings 5+ years of sales experience in a B2B environment, with at least 2+ years in sales leadership Proven success leading high-volume, transactional sales teams in a fast-paced environment Strong leadership and coaching capabilities, with a track record of building high-performing teams Excellent analytical skills; ability to interpret sales data, spot trends, and drive strategic adjustments Proficiency in CRM tools (Salesforce preferred) and sales engagement platforms (e.g., SalesLoft) Proficiency in MS Office Suite, especially Excel and PowerPoint for performance reporting Exceptional verbal and written communication skills Comfortable working in a hybrid office setting About YM Careers Momentive Software's YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Momentive Software, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at About Us: Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission-driven organizations and associations rely on the company's cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. Learn more at Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan & Company Match Flexible Planned Paid Time Off Generous Sick Leave Casual Environment Purpose-Driven Culture Work-Life Balance Passionate About Community Involvement Company Paid Parental Leave Company Paid Short Term Disability Remote Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire. PIf041e174d75a-4764
10/04/2025
Full time
Position Title: Director of Sales Company: Momentive Software Workplace Type: hybrid Start Date:2025-10-02 Expire Date:2025-12-01 City:Groton State:Connecticut Zip:06340 Country:United States Description: Job Description: Momentive Software is seeking an experienced and dynamic Director of Sales to lead our high-volume YM Careers sales team. Reporting directly to the Vice President of Media Sales, this role is a key driver of revenue growth, team development, and sales process optimization. The Director will oversee three sales Managers and their teams, providing hands-on leadership, coaching, and strategic direction to drive consistent performance in a fast-paced, transactional environment. This is a highly visible role that blends strategic leadership with day-to-day execution, requiring someone who thrives on metrics, motivates teams through clear goals and accountability, and continuously improves sales efficiency through process, tools, and training. The ideal candidate is data-driven, people-focused, and passionate about growing both the business and the team. This position is full-time and follows a hybrid work model, requiring onsite attendance at our Groton, CT office three days per week. A Day in the Life Lead, coach, and motivate a team of Sales Managers and Sales Representatives Manage and drive daily sales performance across a high-velocity, transactional sales environment Monitor and optimize KPIs related to activity levels, bookings, and pipeline generation Conduct motivating and actionable weekly sales meetings Set and enforce sales targets, and implement scalable strategies to achieve them Develop and deliver weekly training sessions focused on skill-building, objection handling, and sales excellence Drive revenue growth by enhancing rep productivity through coaching and sales enablement Communicate sales performance trends, insights, and key analytics to stakeholders and executive leadership Support sellers during meetings with high-value clients and prospects, while strengthening long-term client relationships Own and optimize outbound sales templates, messaging cadences, and sales playbooks Collaborate cross-functionally with marketing, lead generation, customer support, and product teams to maximize sales outcomes Build accurate, data-informed weekly forecasts based on performance trends and sales pipeline Recruit, hire, and onboard new team members with a strong emphasis on training, product knowledge, and performance ramp Other duties as assigned We are looking for someone who brings 5+ years of sales experience in a B2B environment, with at least 2+ years in sales leadership Proven success leading high-volume, transactional sales teams in a fast-paced environment Strong leadership and coaching capabilities, with a track record of building high-performing teams Excellent analytical skills; ability to interpret sales data, spot trends, and drive strategic adjustments Proficiency in CRM tools (Salesforce preferred) and sales engagement platforms (e.g., SalesLoft) Proficiency in MS Office Suite, especially Excel and PowerPoint for performance reporting Exceptional verbal and written communication skills Comfortable working in a hybrid office setting About YM Careers Momentive Software's YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Momentive Software, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at About Us: Momentive Software amplifies the impact of over 30,000 purpose-driven organizations in over 30 countries. Mission-driven organizations and associations rely on the company's cloud-based software and services to solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue. Built with reliability at the core and strategically focused on events, careers, fundraising, financials, and operations, our solutions suite is bound by a common purpose to serve the organizations that make our communities a better place to live. Learn more at Why Work Here? At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here. Medical, Dental & Vision Benefits 401(k) Savings Plan & Company Match Flexible Planned Paid Time Off Generous Sick Leave Casual Environment Purpose-Driven Culture Work-Life Balance Passionate About Community Involvement Company Paid Parental Leave Company Paid Short Term Disability Remote Flexibility Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire. PIf041e174d75a-4764
Member Service Representative (MSR)-II - Float
Ignite Credit Union Gobles, Michigan
This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Tellers home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Unions current mileage reimbursement rate. Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Allegan Credit Union, a division of Ignite Credit Union, were more than just a financial institutionwere a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. Were looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you! Benefits Offered: Bi-weekly 401(k) Match and Profit Sharing Education reimbursement Up to $600 in wellness reimbursement annually fitness equipment, gym membership, massages, etc. Full Medical, Dental, Vision, and Prescription Insurance coverage Health Savings Account with bi-weekly Employer Contributions Employer Paid Life Insurance Employer-paid Short and Long Term Disability coverage Pet Insurance Health Advocacy Support Generous Paid Time Off 12 Paid Holidays Employee Assistance Programs Monthly commissions and incentives Employee Appreciation Events Community Volunteering Opportunities Performance and Discretionary Bonuses Employee Discount Program for travel, shopping, restaurants, etc. and more This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Tellers home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Unions current mileage reimbursement rate. The ideal applicant will have prior financial institution experience, as well as proven success in a sales environment. The Member Service Representative assists members and potential members with loan requests and new accounts, processes account transactions and resolves problems. The Member Service Representative provides expertise concerning more complex credit union services such as IRAs, specialized and business accounts, Certificate of Deposits, and other member needs that require more thorough assessment; open all types of Credit Union accounts. The Member Service Representative provides clerical and administrative support needed to process and close member loans. Expected to provide excellent Member Service, in accordance with expectations set forth by Management, and strive to meet or exceed assigned goals. Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve. Assists other MSRs with technical problems and questions relating to complicated products and regulations. Receives and prepares quality, complete, member loan applications. Manages follow-ups and focuses on processing approved loans to a high closing ratio in accordance with production goals. Cross-sell other loan opportunities, loan protection, and other services such as checking, money market accounts, CDs, etc. Expected to attain or exceed loan production goals monthly. Responsible for self-educating on products and services offered by the Credit Union and utilizing that knowledge to make appropriate product recommendations to our members. Receives and processes customer financial transactions, including but not limited to deposits, withdrawals, and loan payments, and transfers amounts from member accounts as directed. Ensures appropriate records are maintained and required reports are prepared; Will back up MSR I's on the Teller line as required. Balances cash drawer and checks received. Performs various miscellaneous duties including but not limited to outbound calling, answering the telephone, scanning, and updating member records. At Allegan Credit Union, a division of Ignite Credit Union, you'll find more than just a jobyou'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If youre looking for a role where you can thrive professionally while making a difference, Ignite your future with us today! Allegan Credit Union, a division of Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws. Compensation details: 20.42-21.02 Hourly Wage PI580af3d0fa4b-9749
10/04/2025
Full time
This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Tellers home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Unions current mileage reimbursement rate. Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Allegan Credit Union, a division of Ignite Credit Union, were more than just a financial institutionwere a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. Were looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you! Benefits Offered: Bi-weekly 401(k) Match and Profit Sharing Education reimbursement Up to $600 in wellness reimbursement annually fitness equipment, gym membership, massages, etc. Full Medical, Dental, Vision, and Prescription Insurance coverage Health Savings Account with bi-weekly Employer Contributions Employer Paid Life Insurance Employer-paid Short and Long Term Disability coverage Pet Insurance Health Advocacy Support Generous Paid Time Off 12 Paid Holidays Employee Assistance Programs Monthly commissions and incentives Employee Appreciation Events Community Volunteering Opportunities Performance and Discretionary Bonuses Employee Discount Program for travel, shopping, restaurants, etc. and more This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Tellers home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Unions current mileage reimbursement rate. The ideal applicant will have prior financial institution experience, as well as proven success in a sales environment. The Member Service Representative assists members and potential members with loan requests and new accounts, processes account transactions and resolves problems. The Member Service Representative provides expertise concerning more complex credit union services such as IRAs, specialized and business accounts, Certificate of Deposits, and other member needs that require more thorough assessment; open all types of Credit Union accounts. The Member Service Representative provides clerical and administrative support needed to process and close member loans. Expected to provide excellent Member Service, in accordance with expectations set forth by Management, and strive to meet or exceed assigned goals. Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve. Assists other MSRs with technical problems and questions relating to complicated products and regulations. Receives and prepares quality, complete, member loan applications. Manages follow-ups and focuses on processing approved loans to a high closing ratio in accordance with production goals. Cross-sell other loan opportunities, loan protection, and other services such as checking, money market accounts, CDs, etc. Expected to attain or exceed loan production goals monthly. Responsible for self-educating on products and services offered by the Credit Union and utilizing that knowledge to make appropriate product recommendations to our members. Receives and processes customer financial transactions, including but not limited to deposits, withdrawals, and loan payments, and transfers amounts from member accounts as directed. Ensures appropriate records are maintained and required reports are prepared; Will back up MSR I's on the Teller line as required. Balances cash drawer and checks received. Performs various miscellaneous duties including but not limited to outbound calling, answering the telephone, scanning, and updating member records. At Allegan Credit Union, a division of Ignite Credit Union, you'll find more than just a jobyou'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If youre looking for a role where you can thrive professionally while making a difference, Ignite your future with us today! Allegan Credit Union, a division of Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws. Compensation details: 20.42-21.02 Hourly Wage PI580af3d0fa4b-9749
New Business Development Representative
Modern Office Methods Cincinnati, Ohio
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PI700e49868a22-2603
10/03/2025
Full time
OVERVIEW & PURPOSE The Business Development Representative works with the MOM sales team to build relationships with prospective clients. ESSENTIAL FUNCTIONS Outbound calling and messaging to schedule appointments for Account Executives (AE) Track appointments, as well as "Sales Qualified Leads" provided to AE that lead to sales opportunities and signed deals Utilize strategic thinking and planning to improve the efficiencies and effectiveness of the BDR Program Update pertinent business data into MOM's CRM (currently Salesforce) Utilize LinkedIn and other social media platforms in order to research companies and business people Craft correspondence to communicate clearly at all phases of the prospecting cycle Become part of the MOM sales teams through immersion into team functions and meetings High focus on the effort needed to reach the desired outcomes associated with achieving goals Gain knowledge of business verticals, as well as pertinent and effective talk tracks Gain knowledge of the MOM "pillars", including all products, services and solutions we provide Build a catalogue of essential collateral that can be distributed to prospects Regular communication with AE and sales leaders to validate accuracy of appointments Distribute leads, track progress and ensure follow-up Follow up with clients to gather sales information and strengthen relationships COMPETENCIES Proficient in Microsoft Office, specifically Outlook, Excel Formulas and PowerPoint. Strict attention to detail, organization and professionalism Personable, customer-centric, honest and trustworthy Excellent time management skills; ability to multitask and meet deadlines Self-motivated, energetic and hardworking Out-of-the-box thinking and problem-solving skills Ability to effectively communicate with a wide variety of business professionals (up to C-level leaders) SUPERVISORY RESPONSIBILITY This position has no supervisory responsibility. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in an office environment. The noise level in the work environment is usually moderate. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. POSITION TYPE & EXPECTED HOURS OF WORK NON-EXEMPT This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5 p.m. TRAVEL Travel is not expected for this position. REQUIRED EDUCATION & EXPERIENCE High school diploma or general education degree (GED) is required; college degree preferred Proficiency in MS Office Suite required PREFERRED EDUCATION & EXPERIENCE Minimum of 2 years of related work experience is preferable, including a demonstrated track record of success in technical sales support and/or industry related experience Proficient in CRM database tools is preferred OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL OPPORTUNITY EMPLOYER Modern Office Methods provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Compensation details: 20.29-26.53 Yearly Salary PI700e49868a22-2603
Member Service Representative (MSR)-II - Float
Ignite Credit Union Gobles, Michigan
This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Teller's home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Union's current mileage reimbursement rate. Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Allegan Credit Union, a division of Ignite Credit Union, we're more than just a financial institution-we're a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We're looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you! Benefits Offered: Bi-weekly 401(k) Match and Profit Sharing Education reimbursement Up to $600 in wellness reimbursement annually - fitness equipment, gym membership, massages, etc. Full Medical, Dental, Vision, and Prescription Insurance coverage Health Savings Account with bi-weekly Employer Contributions Employer Paid Life Insurance Employer-paid Short and Long Term Disability coverage Pet Insurance Health Advocacy Support Generous Paid Time Off 12 Paid Holidays Employee Assistance Programs Monthly commissions and incentives Employee Appreciation Events Community Volunteering Opportunities Performance and Discretionary Bonuses Employee Discount Program for travel, shopping, restaurants, etc. and more This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Teller's home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Union's current mileage reimbursement rate. The ideal applicant will have prior financial institution experience, as well as proven success in a sales environment. The Member Service Representative assists members and potential members with loan requests and new accounts, processes account transactions and resolves problems. The Member Service Representative provides expertise concerning more complex credit union services such as IRAs, specialized and business accounts, Certificate of Deposits, and other member needs that require more thorough assessment; open all types of Credit Union accounts. The Member Service Representative provides clerical and administrative support needed to process and close member loans. Expected to provide excellent Member Service, in accordance with expectations set forth by Management, and strive to meet or exceed assigned goals. Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve. Assists other MSRs with technical problems and questions relating to complicated products and regulations. Receives and prepares quality, complete, member loan applications. Manages follow-ups and focuses on processing approved loans to a high closing ratio in accordance with production goals. Cross-sell other loan opportunities, loan protection, and other services such as checking, money market accounts, CDs, etc. Expected to attain or exceed loan production goals monthly. Responsible for self-educating on products and services offered by the Credit Union and utilizing that knowledge to make appropriate product recommendations to our members. Receives and processes customer financial transactions, including but not limited to deposits, withdrawals, and loan payments, and transfers amounts from member accounts as directed. Ensures appropriate records are maintained and required reports are prepared; Will back up MSR I's on the Teller line as required. Balances cash drawer and checks received. Performs various miscellaneous duties including but not limited to outbound calling, answering the telephone, scanning, and updating member records. At Allegan Credit Union, a division of Ignite Credit Union, you'll find more than just a job-you'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If you're looking for a role where you can thrive professionally while making a difference, Ignite your future with us today! Allegan Credit Union, a division of Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws. Compensation details: 20.42-21.02 Hourly Wage PIdfb1c505beb5-9749
10/03/2025
Full time
This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Teller's home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Union's current mileage reimbursement rate. Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Allegan Credit Union, a division of Ignite Credit Union, we're more than just a financial institution-we're a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We're looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you! Benefits Offered: Bi-weekly 401(k) Match and Profit Sharing Education reimbursement Up to $600 in wellness reimbursement annually - fitness equipment, gym membership, massages, etc. Full Medical, Dental, Vision, and Prescription Insurance coverage Health Savings Account with bi-weekly Employer Contributions Employer Paid Life Insurance Employer-paid Short and Long Term Disability coverage Pet Insurance Health Advocacy Support Generous Paid Time Off 12 Paid Holidays Employee Assistance Programs Monthly commissions and incentives Employee Appreciation Events Community Volunteering Opportunities Performance and Discretionary Bonuses Employee Discount Program for travel, shopping, restaurants, etc. and more This is a Float position. Travel to other branch locations is required. Travel time to locations other than the Float Teller's home-assigned branch will be paid, and mileage over 60 miles round-trip from the home-assigned branch will be reimbursed at the Credit Union's current mileage reimbursement rate. The ideal applicant will have prior financial institution experience, as well as proven success in a sales environment. The Member Service Representative assists members and potential members with loan requests and new accounts, processes account transactions and resolves problems. The Member Service Representative provides expertise concerning more complex credit union services such as IRAs, specialized and business accounts, Certificate of Deposits, and other member needs that require more thorough assessment; open all types of Credit Union accounts. The Member Service Representative provides clerical and administrative support needed to process and close member loans. Expected to provide excellent Member Service, in accordance with expectations set forth by Management, and strive to meet or exceed assigned goals. Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve. Assists other MSRs with technical problems and questions relating to complicated products and regulations. Receives and prepares quality, complete, member loan applications. Manages follow-ups and focuses on processing approved loans to a high closing ratio in accordance with production goals. Cross-sell other loan opportunities, loan protection, and other services such as checking, money market accounts, CDs, etc. Expected to attain or exceed loan production goals monthly. Responsible for self-educating on products and services offered by the Credit Union and utilizing that knowledge to make appropriate product recommendations to our members. Receives and processes customer financial transactions, including but not limited to deposits, withdrawals, and loan payments, and transfers amounts from member accounts as directed. Ensures appropriate records are maintained and required reports are prepared; Will back up MSR I's on the Teller line as required. Balances cash drawer and checks received. Performs various miscellaneous duties including but not limited to outbound calling, answering the telephone, scanning, and updating member records. At Allegan Credit Union, a division of Ignite Credit Union, you'll find more than just a job-you'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If you're looking for a role where you can thrive professionally while making a difference, Ignite your future with us today! Allegan Credit Union, a division of Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws. Compensation details: 20.42-21.02 Hourly Wage PIdfb1c505beb5-9749
GreenState Credit Union
Bilingual Member Service Representative
GreenState Credit Union Fort Dodge, Iowa
GreenState Credit Union Bilingual Member Service Representative US-IA-Fort Dodge Job ID: Type: Regular Full-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Spanish Speaking Preferred. Position details: Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications JOB REQUIREMENTS: Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIc0b0b4ca5-
10/01/2025
Full time
GreenState Credit Union Bilingual Member Service Representative US-IA-Fort Dodge Job ID: Type: Regular Full-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Spanish Speaking Preferred. Position details: Monday through Friday from 8:30am - 5:15pm, plus 3 out of 4 Saturdays from 9:00am - Noon Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications JOB REQUIREMENTS: Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIc0b0b4ca5-

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