2 jobs found

On-site Front Office Manager - Oral Surgery On-site Front Office Manager - Dental Location: Oral & Facial Surgery Centers of Massachusetts Burlington, MA and Cambridge, MA (this is an on-site position and travel to both locations is required) Full-time Monday-Friday Oral Surgeon Cambridge & Burlington, MA Oral Surgery Position Highlights: As a Front Office Manager, you will be a trusted leader in the practice, ensuring the delivery of a quality patient experience while driving operational excellence. You will oversee all aspects of the practice, including patient and referral experience, team member engagement, doctor satisfaction, and opportunities for growth. Your leadership will foster a positive workplace culture, ensuring both team and patient satisfaction while optimizing practice performance. Provide strategic leadership in all aspects of practice operations, ensuring exceptional patient experiences and identifying opportunities for continuous growth and improvement. Foster a patient-centric environment by upholding the highest standards of customer service and care. Cultivate a safe, supportive, and engaging workplace that promotes team member satisfaction and productivity. Recruit, onboard, and develop a high-performing team through effective training, mentorship, and leadership. Establish and monitor practice goals and key performance indicators, implementing data-driven strategies for success. Oversee facility operations, ensuring a well-maintained, efficient, and welcoming environment for patients and staff. Ensure strict adherence to policies, protocols, and regulatory requirements to maintain operational excellence. Lead all aspects of HR management, including workforce planning, scheduling, performance management, and employee relations. Maintain open and transparent communication with team members and doctors to align on priorities and drive collaboration. Champion change initiatives, driving process improvements and fostering a culture of adaptability and innovation. Proactively identify and resolve operational challenges, implementing preventive measures to enhance efficiency. Perform additional duties as needed to support the success of the practice Who We Are: Oral & Facial Surgery Centers of MA is dedicated to providing exceptional oral surgery care while fostering a supportive and growth-oriented environment for our team. We prioritize high-quality patient experiences, collaboration, and continuous improvement. Our commitment to excellence extends to our team members, offering a professional and engaging workplace with opportunities for career advancement. What We Offer: We prioritize your personal and professional well-being, covering aspects from health to financial and social welfare. Health, Dental, Vision, with HSA option Paid Life Insurance Accident and Hospital Indemnity Insurance Paid Time Off and Sick Leave 401k with up to 4% Company Match Short/Long Term Disability Employee Assistance Program National Discount and Rewards Marketplace Paid Parental Leave Career Path Advancement Opportunities Required Qualifications: Minimum of five years of related dental or oral surgery experience. High school diploma or equivalent. Knowledge of medical and dental terminology. Proficiency in Microsoft Office Suite and office management procedures. Strong verbal and written communication skills. Excellent interpersonal and customer service skills. Strong organizational skills and attention to detail. Preferred Qualifications: Two or more years of supervisory experience. Bachelor's degree in a related field. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status . Compensation details: 0 Yearly Salary PI048c138bf3c1-1184

Front Office Manager - Oral Surgery / Dental Precision Oral Surgery Buckhead, GA location (this is an on-site position, it is not remote or hybrid) Role and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience. Oversees the daily work activities of the front office and patient flow. Responsible for hiring, onboarding, and coordinating training schedule for new front office team members. Assists with discipline of team members in accordance with company policy. Provides annual reviews for front office team members. Creates front office team member schedules. Maintains office equipment including cleaning, maintenance, and repairs. Provides clerical support when needed to assist front office team. Maintains proper inventory of office supplies. Maintains the highest standard of professionalism and customer service. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. College education preferred. Two years of administrative and clerical experience required. Medical or dental experience required. Skills and Abilities Basic office skills such as typing and filing. Proficient with Microsoft Office Suite or related software. Extensive knowledge of office management procedures. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to quickly find solutions that enhance the patient experience. Ability to work cross functionally with other team members. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short Term and Long Term Disability Plan PIf2d995acc23a-4395