Part Time or Full Time JOB SUMMARY The Sales and Customer Service Representative is responsible for delivering exceptional service to customers by maintaining consistent and frequent customer connection, providing accurate information, resolving inquiries efficiently, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. DUTIES AND RESPONSIBILITIES Primary function of this role will be to assist with Sales outreach, follow-ups and forecasting via phone calls. This person should be comfortable initiating phone conversations and asking questions with customers and prospective customers. Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. Process paperwork and data enter accurately in the company's system. Maintain customer records and update account information as needed. Collaborate with other departments (sales, logistics, billing, etc.) to ensure customer satisfaction and efficient problem resolution. Identify and escalate priority issues to the appropriate supervisor or department. Provide feedback on recurring customer issues or process improvements. Meet or exceed established performance metrics such as response time, resolution rate, and customer satisfaction. Stay informed on company products, services, and policies to provide accurate information. Perform other related duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-2 years of sales experience (call center, retail, or related environment preferred). SKILLS AND ABILITIES Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot). Ability to manage multiple priorities and maintain professionalism under pressure. Bilingual (English/Spanish) is a plus. SUPERVISOR RESPONSIBILITIES the Sales Customer Service Rep -Food Sales has no supervisory responsibilities. However, the role will be expected to frequently interact with co-workers, customers, vendors, and the general public. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, and see using close- and/or distance-vision, and use their hands to touch, grasp, or type. The employee may occasionally be required to reach with their hands and arms, walk, and lift or move objects up to 45 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Duties are typically performed in an office environment. The work environment is usually a well-lit, environmentally controlled indoor environment with a moderate level of noise. This is a Part-time or Full-Time position, and the hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work hours may vary depending on the operational activities and required duties; evening and weekend work may occasionally be required. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other status protected under applicable local, state, or federal nondiscrimination laws. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
12/06/2025
Full time
Part Time or Full Time JOB SUMMARY The Sales and Customer Service Representative is responsible for delivering exceptional service to customers by maintaining consistent and frequent customer connection, providing accurate information, resolving inquiries efficiently, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. DUTIES AND RESPONSIBILITIES Primary function of this role will be to assist with Sales outreach, follow-ups and forecasting via phone calls. This person should be comfortable initiating phone conversations and asking questions with customers and prospective customers. Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. Process paperwork and data enter accurately in the company's system. Maintain customer records and update account information as needed. Collaborate with other departments (sales, logistics, billing, etc.) to ensure customer satisfaction and efficient problem resolution. Identify and escalate priority issues to the appropriate supervisor or department. Provide feedback on recurring customer issues or process improvements. Meet or exceed established performance metrics such as response time, resolution rate, and customer satisfaction. Stay informed on company products, services, and policies to provide accurate information. Perform other related duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent required; associate's or bachelor's degree preferred. 1-2 years of sales experience (call center, retail, or related environment preferred). SKILLS AND ABILITIES Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot). Ability to manage multiple priorities and maintain professionalism under pressure. Bilingual (English/Spanish) is a plus. SUPERVISOR RESPONSIBILITIES the Sales Customer Service Rep -Food Sales has no supervisory responsibilities. However, the role will be expected to frequently interact with co-workers, customers, vendors, and the general public. PHYSICAL REQUIREMENTS AND WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, and see using close- and/or distance-vision, and use their hands to touch, grasp, or type. The employee may occasionally be required to reach with their hands and arms, walk, and lift or move objects up to 45 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Duties are typically performed in an office environment. The work environment is usually a well-lit, environmentally controlled indoor environment with a moderate level of noise. This is a Part-time or Full-Time position, and the hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work hours may vary depending on the operational activities and required duties; evening and weekend work may occasionally be required. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other status protected under applicable local, state, or federal nondiscrimination laws. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
5:00am-9:00am/Wednesday-Sunday Staples is business to business . You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Lead Material Handling Equipment Operator: As a Lead Material Handling Equipment Operator, you'll mentor and train new material handlers and fill in for supervisors as needed. You'll be lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets and maintaining a safe and clean workspace as you go. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: Ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment as required. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. Basic English language skills (both verbal and written communications) What's needed- Basic Qualifications: 12+ months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to lift, push or pull equipment/merchandise weighing up to 100 pounds. Must wear safety composite work shoes. Ability to walk and stand 100% of the time. Must be at least 18 years old. What's needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. We Offer: Competitive Pay: $19.70/hour Receive a pair of work shoes after 30 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
5:00am-9:00am/Wednesday-Sunday Staples is business to business . You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Lead Material Handling Equipment Operator: As a Lead Material Handling Equipment Operator, you'll mentor and train new material handlers and fill in for supervisors as needed. You'll be lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets and maintaining a safe and clean workspace as you go. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: Ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment as required. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. Basic English language skills (both verbal and written communications) What's needed- Basic Qualifications: 12+ months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to lift, push or pull equipment/merchandise weighing up to 100 pounds. Must wear safety composite work shoes. Ability to walk and stand 100% of the time. Must be at least 18 years old. What's needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. We Offer: Competitive Pay: $19.70/hour Receive a pair of work shoes after 30 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
3rd Shift - 10:30pm Start/Sunday-Thursday VETERANS ENCOURAGED TO APPLY! Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: Ability to accurately calculate and plan and adjust headcount required to meet objectives. Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes. Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology. Functional knowledge of coaching drivers through check rides. Ability to adopt our safety procedures quickly and ensure safe work practices. Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees. Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. Ability to demonstrate analytical thinking and problem-solving ability. Basic English language skills (both verbal and written communications). What's needed- Basic Qualifications: High school diploma or GED 3+ years of transportation experience Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations Ability to pass a DOT physical and drug screen to the extent legally permissible Must obtain a 6-month DOT medical card specific to the role An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand Must be at least 21 years of age We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
3rd Shift - 10:30pm Start/Sunday-Thursday VETERANS ENCOURAGED TO APPLY! Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: Ability to accurately calculate and plan and adjust headcount required to meet objectives. Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes. Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology. Functional knowledge of coaching drivers through check rides. Ability to adopt our safety procedures quickly and ensure safe work practices. Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees. Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. Ability to demonstrate analytical thinking and problem-solving ability. Basic English language skills (both verbal and written communications). What's needed- Basic Qualifications: High school diploma or GED 3+ years of transportation experience Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations Ability to pass a DOT physical and drug screen to the extent legally permissible Must obtain a 6-month DOT medical card specific to the role An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand Must be at least 21 years of age We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
12/06/2025
Full time
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
TruckPro is seeking a experienced Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
12/06/2025
Full time
TruckPro is seeking a experienced Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
12/06/2025
Full time
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/06/2025
Full time
Schedule: 7:00am - 5:30pm Shift: 1st Shift / Monday-Thursday (4X10) Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: You have found your path to a career in maintenance. This is an entry level Maintenance Technician position, and we are looking for people that enjoy working with hand tools and are ready to make a career out of that passion. You bring your positive "Can Do" attitude and we will provide the training and experience needed to turn your passion into a career! What you bring to the table: A mechanical aptitude, and desire to learn about hydraulics, electrical, and industrial batteries, including watering, washing, testing and repair. Willingness to be trained to work with electricity. Willingness to be trained to use vendor manuals and procedures to perform preventative maintenance and troubleshooting tasks. Willingness to enroll in Company provided courses to improve your knowledge base. Ability to be trained and MHE certified to operate power material handling equipment, i.e., Forklift, Electric Pallet Jack, etc. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. Ability to demonstrate analytical thinking and problem-solving. Ability to adopt our safety procedures quickly and ensure safe work practices. Ability to be comfortable working in a warehouse environment with seasonal temperature Variations. Basic English language skills (both verbal and written) Qualifications: What's needed - Basic Qualifications: A high school diploma or general education degree (GED) Ability to pass a drug screen to the extent legally permissible As a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need Ability to work at heights up to 40 feet or more as needed An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand Must be at least 18 years of age We Offer Competitive Pay Rate: $18.84 - $25.90/hour Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
12/06/2025
Full time
TruckPro is seeking a Diesel Mechanic for Heavy Duty Trucks who will be responsible for repairing medium to heavy duty trucks and all models of trailers to specific customer and industry-standard specifications. Benefits for Diesel Mechanic: Competitive Pay Day Shift Paid Training Employee Referral Bonus Medical, Dental and Vision 401K with company match Paid Time Off NO WAITING PERIOD Paid Holidays Tool Purchase Reimbursement Safety Boot Purchase Reimbursement Company culture grounded in customer service and values its people Diesel Mechanic Responsibilities Include: Perform repairs to customer vehicles and trailers Perform basic welding functions Inform customer/manager of completion times, services expenses, and possible changes Monitor the profit/loss of each job to maximize profitability while maintaining the highest standards of quality; minimize warranty claims and re-work Submit work orders for invoicing Maintain inventory and supplies Prepare list of required replacement parts Clean work area as required and maintain equipment; Adhere to all environmental, health and safety standards Successful Diesel Mechanic Candidates Will Have: Two years of diesel mechanic (truck) experience within the heavy-duty industry Fire Truck Certification(s) and/or willingness to obtain at company expense Automotive Service Excellence certification appropriate to the job or equivalent Possess your own tools and/or the willingness to purchase tools required for the job as you advance in your skill level and responsibilities ( TruckPro offers a tool purchase or reimbursement program ) Ability to lift part up to 50+ lbs Valid driver's license and/or CDL with good driving record TruckPro offers a stimulating workplace based on open collaboration, personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer service. P hysical Requirements : These physical demands are representative of those an associate must meet to be able to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties: The role is a physically active role Will be required to lift, pick, pull, and stock heavy duty truck parts that might be in excess of 50+ lbs with lift assist devices Will be required to stand for long periods of time on a variety of surfaces and will be required to operate a forklift Will frequently be required to: walking, bending, twisting, stepping, stooping, reaching, lifting, pushing and climbing Will frequently use a computer in the course of completing daily activities W ork Environment : The work environment described are representative of those an associate encountered while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The associate will be regularly exposed typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise and temperature variances Exposure to hazards or physical risks, associated with a warehouse, vehicle services, and retail operations, which require following basic safety precautions E-Verify: TruckPro validates right to work using E-Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. "TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law."
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PIc87a1fb7d0d8-8353
12/05/2025
Full time
Description: Ready to Level Up Your Career? If you've worked in retail, food service, HVAC, plumbing, landscaping, or any hands-on job -you already have the hustle, grit, and people skills we're looking for. Now imagine putting those skills to work in a career that gives you: Freedom to manage your own schedule A company vehicle to take home Paid training & certifications Real career growth (not just a job) At Sprague Pest Solutions , we don't just kill bugs-we protect businesses, food, and public health. You'll be the go-to expert for your clients, solving problems, building relationships, and making a real impact in your community. What You'll Be Doing Learn how to identify and control pests (we'll train you!) Visit local businesses and help them stay pest-free Use tools, tech, and know-how to solve problems on the spot Build trust with clients and become their go-to expert Manage your own route and schedule like a boss Spot new opportunities and grow your territory What You'll Get Starting Pay: $23-$28/hr. + performance bonuses + commissions Take-Home Vehicle: Company ride + gas card Gear Provided: Phone, uniforms, safety equipment Benefits: Health, dental, vision (starts within 30 days) 401K with match after 1 year Paid time off starting Day 1 Employee Discount programs for things you really use (gym memberships, car insurance, etc) Career Growth: Leadership training, certifications, and endless opportunities Team Culture: Family vibes, support, and pride in your work Why Sprague? We're not your average pest control company. We're a mission-driven team protecting people, property, and food with cutting-edge tools and a commitment to doing things right. If you want a career that's hands-on, high-impact, and full of opportunity -this is it. Apply Now Your next big move starts here. Click to apply and let's build something awesome together. Requirements: What You Bring to this Position Must-Haves: High school diploma or GED Valid driver's license & clean driving record 2+ years in a hands-on job (retail, food service, trades, logistics, etc.) Strong attention to detail & pride in your work Willingness to travel overnight 3-5 nights/month (we cover the costs) Drive to learn, grow, and win as a team Bonus Points If You've Got: Experience in pest control, landscaping, agriculture, or food production Customer service skills from retail, hospitality, or food service Safety or industry certifications All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Detailed Job Description: Position Summary The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations. Essential Duties and Responsibilities Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests Partner with client and technical specialists to solve complicated pest problems Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems Provide uncompromising service, aiming to exceed client expectations in every interaction Set up, monitor, and tear down equipment for new installations and specialized treatments Respond quickly and professionally to client complaints and service requests Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards Maintain proper inventory of tools, equipment, and materials in company vehicle Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities Ability to communicate effectively verbally and in writing with customers, peers, and managers Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in varying environments and job site conditions Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smartphone applications, and web-based portals; ability to learn new software quickly Ability to travel overnight 3 nights per month Salary Description $23-28/hour (depending on experience) plus performance bonus and commission Compensation details: 23-28 Hourly Wage PIc87a1fb7d0d8-8353
Alexander Brown - State Farm Agency
Columbia, Maryland
Registered Representative - State Farm Team Member Location: Columbia, MD, 21045 Salary: $65000.0 - $150000.0/year Experience: 1 Year(s) We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. We are unique as we have 3 locations across Maryland in Columbia, Catonsville and Pasadena. If you have experience in the Financial Services industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Series 65 or 7 License and other relevant certifications. 2. Must be able to make the commute to our agency location in Columbia, Catonsville OR Pasadena, MD. This is an in-office position. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide investment options and consult securities to customers. Conduct financial needs analysis and recommend investment products. Manage customers portfolios and provide ongoing support. Stay updated on market trends and regulatory changes. Conduct presentations and seminars on investment topics. Maintain accurate records of transactions and customers interactions. Ensure compliance with industry regulations and standards. What we provide Base Salary plus Commission/Bonus Paid Time Off (Holiday, vacation and personal/sick days) Valuable experience Flexible Schedule 401K Matching Group Life Insurance Growth potential/Opportunity for advancement within my office Requirements Series 65 or 7 License Financial Services Experience Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Proficiency with financial software and tools High ethical standards and professionalism Self-motivated Ability to multi-task Ability to effectively relate to a customer If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PIf8e8baaf2ae1-9550
12/05/2025
Full time
Registered Representative - State Farm Team Member Location: Columbia, MD, 21045 Salary: $65000.0 - $150000.0/year Experience: 1 Year(s) We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. We are unique as we have 3 locations across Maryland in Columbia, Catonsville and Pasadena. If you have experience in the Financial Services industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Series 65 or 7 License and other relevant certifications. 2. Must be able to make the commute to our agency location in Columbia, Catonsville OR Pasadena, MD. This is an in-office position. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide investment options and consult securities to customers. Conduct financial needs analysis and recommend investment products. Manage customers portfolios and provide ongoing support. Stay updated on market trends and regulatory changes. Conduct presentations and seminars on investment topics. Maintain accurate records of transactions and customers interactions. Ensure compliance with industry regulations and standards. What we provide Base Salary plus Commission/Bonus Paid Time Off (Holiday, vacation and personal/sick days) Valuable experience Flexible Schedule 401K Matching Group Life Insurance Growth potential/Opportunity for advancement within my office Requirements Series 65 or 7 License Financial Services Experience Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Proficiency with financial software and tools High ethical standards and professionalism Self-motivated Ability to multi-task Ability to effectively relate to a customer If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PIf8e8baaf2ae1-9550
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
12/05/2025
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $14.16 - $20.58 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details
12/04/2025
Full time
Description: Lead with Purpose. Grow with Sprague. Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference. What you'll do : Train technicians to locate, identify, destroy, control, and repel pests Review routing and scheduling for improvements to efficiency Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague: Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint. Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention. What you'll get working here: Salary: $78,000-85,000 per year plus annual bonus A take-home service vehicle with gas card Company-provided phone, laptop, uniforms, and safety equipment On-the-job training and licensing Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with tuition assistance and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Requirements: Must haves for this job: High school diploma or equivalent Valid Driver's License and Satisfactory Motor Vehicle Record Attention to detail and high standards of work quality Hunger for knowledge and professional development Competitive approach to both individual and team performance Willingness to travel throughout entire service territory Nice to haves for this job: 3+ years' experience in pest management 2+ years' experience in managing people and business operations 1+ years' experience in customer service, retail, food service, or hospitality Pest control, industrial, or safety certifications Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County Education & Employment Verification DOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Summary Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others. Essential Duties and Responsibilities Interact with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken. Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients. Review routing and scheduling for improvements to efficiency. Perform Quality Assurance audits at client sites. Coach Service personnel to achieve performance goals. Communicate and train technicians on new programs, processes and equipment. Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc. Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems. Assist in maintaining and monitoring inventory of supplies within standards Complete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met. Prepare client bids for special services, including fumigations and bird work. Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required. Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services. Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair. Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily. Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing. Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities Knowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures. Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines. Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors. Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization. Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict. Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes. Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary. A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary. Is able to successfully grasp new materials and pass state licensing exams and requirements. Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail. Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details
Connect6 Group is looking to add to our expanding team! We are currently looking for a Kiosk Sales Representative who will be working alongside our newest client, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. What sets Connect6 Group apart from other organizations is our commitment to providing numerous opportunities for career growth and advancement, as we follow a "promote from within" mentality. Our commitment to continuous coaching and training allows our employees to reach their full potential. Our team of Event Sales Representatives will be sales-oriented people. We are looking for an experienced and self-driven Event Sales Representative to join our team. As an Event Sales Representative, you will be responsible for interacting with customers at Retail stores and Malls. Additionally, the representative will not only need to focus on sales and also act as ambassadors for the client and will be responsible for maintaining positive brand association with customers. RESPONSIBILITIES: Ability to convert leads into opportunities efficiently and effectively. Reach out to existing and potential customers in retail environments to offer products and services Geared toward interacting In person with customers at residential buildings Communicate with customers to understand their requirements and needs. Offer solutions based on clients needs and capabilities. Enter and update customer information in the database. Handle grievances to preserve the company's reputation. Full-time availability for the whole year REQUIREMENTS: Prior sales experience is required Ability to handle rejection and objections. Experience selling Phone, TV, and internet services Outstanding negotiation skills with the ability to resolve issues and address complaints. Ability and willingness to learn about the specifications and benefits of products and services. Good negotiation skills. Great interpersonal, communication and presentation skills. Strong convincing ability. Compensation: Competitive salary + commission structure. Starting base wage of $15 per hour plus commission The average earnings are $23 per hour How Connect6 Group values you: Health Benefits, fully funded by Connect6, once past three months of employment Opportunities to increase base pay by achieving set targets Discounts on products and services depending on the program you work with We value your time our office by creating comfortable environment Why work at Connect6 Group? World class training provided by tenured sales professionals 1on1 coaching to hone your skills grow your career Promote from within mentality Be apart of a fast-growing company There will also be a $300 joining bonus if hired. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. Connect6 Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
12/04/2025
Full time
Connect6 Group is looking to add to our expanding team! We are currently looking for a Kiosk Sales Representative who will be working alongside our newest client, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. What sets Connect6 Group apart from other organizations is our commitment to providing numerous opportunities for career growth and advancement, as we follow a "promote from within" mentality. Our commitment to continuous coaching and training allows our employees to reach their full potential. Our team of Event Sales Representatives will be sales-oriented people. We are looking for an experienced and self-driven Event Sales Representative to join our team. As an Event Sales Representative, you will be responsible for interacting with customers at Retail stores and Malls. Additionally, the representative will not only need to focus on sales and also act as ambassadors for the client and will be responsible for maintaining positive brand association with customers. RESPONSIBILITIES: Ability to convert leads into opportunities efficiently and effectively. Reach out to existing and potential customers in retail environments to offer products and services Geared toward interacting In person with customers at residential buildings Communicate with customers to understand their requirements and needs. Offer solutions based on clients needs and capabilities. Enter and update customer information in the database. Handle grievances to preserve the company's reputation. Full-time availability for the whole year REQUIREMENTS: Prior sales experience is required Ability to handle rejection and objections. Experience selling Phone, TV, and internet services Outstanding negotiation skills with the ability to resolve issues and address complaints. Ability and willingness to learn about the specifications and benefits of products and services. Good negotiation skills. Great interpersonal, communication and presentation skills. Strong convincing ability. Compensation: Competitive salary + commission structure. Starting base wage of $15 per hour plus commission The average earnings are $23 per hour How Connect6 Group values you: Health Benefits, fully funded by Connect6, once past three months of employment Opportunities to increase base pay by achieving set targets Discounts on products and services depending on the program you work with We value your time our office by creating comfortable environment Why work at Connect6 Group? World class training provided by tenured sales professionals 1on1 coaching to hone your skills grow your career Promote from within mentality Be apart of a fast-growing company There will also be a $300 joining bonus if hired. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. Connect6 Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
12/04/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while documenting call notes? Do you thrive on finding solutions for your customers? If so, apply today to learn more about this great opportunity! Heritage Bank is seeking a Customer Support Specialist (Banking Call Center) at our Burlington Administrative Center.Individuals in this role help customers by providing a warm welcome and greeting to everyone who calls in for assistance, and will process a variety of financial requests, while learning and maintaining a thorough knowledge of the Bank's products and services, to inform customers of other bank services that will meet their current and future needs.This position is Full Time; typical schedule is Monday - Friday8:00 a.m. to 5:00 p.m.and rotating Saturdays 9:00 a.m. to 1:00 p.m. Flexibility is required to ensure adequate staffing for training or employee absences.This position is fully onsite in Burlington, Washington. Base Salary Range: Level I- $20.00 - $21.62- $24.84 per hour Level II- $22.00 - $22.70- $26.87 per hour Senior- $23.00 - $23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative (Customer Support Specialist) I, II or Senior may be considered. The Role at a Glance: Provide exceptional service to internal and external customers in accordance with the Heritage Bank Service Standards. Build and maintain strong relationships with all internal and external customers. Perform and/or assist with a full range of customer service oriented telephone activities; responds to customer inquiries and determines appropriate response or direction for the caller and customer escalations, as needed. Resolve online service customer requests through research and navigation within the organization, or escalation to an appropriate resource. Investigate and resolve problems for employees and customers via telephone or in person and escalate to management as appropriate. Ability to consistently apply superior decision making techniques pertaining to inquiries and requests as they apply to existing policies and procedures, keeping within assigned approval limits. Work effectively with other branches and departments as necessary for customer inquiry/problem resolution. Follow up on customer inquiries not immediately resolved. Accurately and efficiently transfers customer calls to appropriate specialist(s), or for escalated issues, as needed, and/or for additional research or resolution. Assesses customer and prospective customer needs, by telephone to meet their needs in a consistent and effective manner to build customer relationships. Actively participates in marketing and sales promotions, and recommend and refer bank products based on customer needs. Participates in training programs to enhance knowledge and referral abilities. Gains working knowledge of,and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Protects and maintains confidentiality with all customer financial data when handling customer requests and transactions. Account maintenance for customer deposit accounts, including adjustments, researching, and file maintenance. Contributes to the success of the Customer Service Center Department with willingness to share in all department responsibilities. Core Skills and Qualifications: High School Diploma or equivalent - required. Job-specific and/or ongoing participation in Bank sponsored education may be required. Level I- Minimum 6 months to a year of recent experience in retail banking and/or bank operations, with emphasis on providing exceptional customer service, within a financial services and/or service center industry - required. Level II - 2+ years recent experience in retail banking, bank operations and/or a service / call center environment, with working knowledge and experience in multiple functions including online/electronic banking, account maintenance, billing questions and research, regulatory compliance, operations, and phone applications and systems - required. Senior - 3+ years recent call center experience with emphasis on providing exceptional customer service, advanced technical skills and thorough working knowledge and proficiency in all major functions within a service center environment, in a financial services industry - required. Provides an exceptional level of quality service for internal and external customers, and responds to customers' needs, questions and concerns in an accurate, effective, and timely manner to solicit feedback to improve service. Ability to maintain and manage personal composure when confronted with a difficult situation and/or customer, with the ability to provide clients with information, data, advice and solutions, as well as gain their trust and respect with all levels of staff and management. Excellent listening, verbal, written and telephone etiquette business communication skills, with the ability to communicate outstanding/follow up or technical issues over the phone, in person and via email; with the ability to read, write, speak and understand English well. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services with confidence - preferred. Detail oriented with strong organizational, problem-solving, data review, processing, time management skills, and a strong focus on accuracy; with the ability to manage multiple assignments, and reporting requests ensuring that priorities are set and commitments and deadlines are met. Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and departments. Ability to work effectively as a team contributor on all assignments. Ability to gain working knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services. Demonstrated ability to quickly focus on key issues and make decisions under pressure of time constraints. Flexible with and accepting of change in a fast paced environment. Unquestionable integrity in handling sensitive and confidential information required. General use and understanding of MS Office products (Word, Excel, Outlook); knowledge of telephony hardware/software and contact center specific applications - preferred, with the ability to learn and adapt to new technologies quickly. Understanding and working knowledge of the Bank's core processing/operating system and experience using Cisco telecommunication systems - preferred. Working Environment/Conditions: Climate controlled office environment. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions and frequent employee and customer contacts and interruptions during the day. Work requires regular attendance, punctuality and adherence to agreed-upon schedule(s) with willingness to work a flexible and/or rotating schedule, Saturday's and/or extended hours, as needed. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day while communicating with customers by phone. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials. Occasional lifting 15 - 20 lbs. (e.g., files, boxes, equipment) At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.
