Company Overview Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide. Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep. Make an Impact At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive-one restful night at a time. Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential. The Opportunity - What You'll Do In this role, you will: Discover each customer's sleep needs and match them with the right Sleep Number products. Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals. Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business. Work together to maintain a polished showroom and deliver an exceptional store experience. Take part in sales practice training and coaching to sharpen your skills. What You Bring Required: Strong communication skills with the ability to adapt to diverse customer needs. Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals. Ability to work a flexible retail schedule, including evenings and weekends. 1-2 years of retail, customer service, or other customer-facing experience. High school diploma or equivalent. Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment. Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps). Ability to work independently with minimal supervision while collaborating effectively with a team. What Sets You Up for Success You're energetic, proactive, and thrive in a customer-focused environment. You're a collaborative team player who welcomes feedback and coaching. You're a tech-savvy early adopter. What You'll Get Guaranteed hourly rate of $16/hour, along with uncapped commission and bonus potential. Non-draw commission structure. Most team members earn $47,000-$58,000 annually; actual earnings vary and are not guaranteed. The benefit of working for an industry leading brand. Health, dental, vision, and 401(k) benefits. Flexible paid time off and volunteer opportunities. Comprehensive training and career development programs. A supportive, inclusive culture where your contributions are valued. Life changing sleep with the gift of a Sleep Number bed. Wellbeing Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center. By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more. Safety Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws. EEO Statement Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law. Americans with Disabilities Act (ADA) It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here. PandoLogic. Category:Sales,
12/07/2025
Full time
Company Overview Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose - to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide. Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep. Make an Impact At Sleep Number, we improve lives by personalizing sleep. Join a team driven by curiosity, collaboration, and a passion for helping others thrive-one restful night at a time. Our Sales Representatives are high-impact roles that directly contribute to our purpose. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential. The Opportunity - What You'll Do In this role, you will: Discover each customer's sleep needs and match them with the right Sleep Number products. Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals. Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business. Work together to maintain a polished showroom and deliver an exceptional store experience. Take part in sales practice training and coaching to sharpen your skills. What You Bring Required: Strong communication skills with the ability to adapt to diverse customer needs. Goal-oriented and customer-focused attitude, with a drive to exceed individual and team sales goals. Ability to work a flexible retail schedule, including evenings and weekends. 1-2 years of retail, customer service, or other customer-facing experience. High school diploma or equivalent. Preferred: Experience in consultative or relationship-based sales, ideally in a commission-driven environment. Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps). Ability to work independently with minimal supervision while collaborating effectively with a team. What Sets You Up for Success You're energetic, proactive, and thrive in a customer-focused environment. You're a collaborative team player who welcomes feedback and coaching. You're a tech-savvy early adopter. What You'll Get Guaranteed hourly rate of $16/hour, along with uncapped commission and bonus potential. Non-draw commission structure. Most team members earn $47,000-$58,000 annually; actual earnings vary and are not guaranteed. The benefit of working for an industry leading brand. Health, dental, vision, and 401(k) benefits. Flexible paid time off and volunteer opportunities. Comprehensive training and career development programs. A supportive, inclusive culture where your contributions are valued. Life changing sleep with the gift of a Sleep Number bed. Wellbeing Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center. By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more. Safety Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws. EEO Statement Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law. Americans with Disabilities Act (ADA) It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here. PandoLogic. Category:Sales,
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/07/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/07/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/07/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/07/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
A busy healthcare facility is seeking an experienced Customer Service Professional to join their team. The ideal candidate will handle high-volume inbound and outbound calls, deliver exceptional service, and support patients and staff by resolving inquiries efficiently and professionally. Responsibilities: Manage incoming and/or outgoing calls while providing accurate information and support. Answer questions, resolve complaints, and troubleshoot basic technical issues to ensure customer satisfaction. Document conversations and maintain accurate records in applicable systems. Apply active listening and problem-solving skills to identify caller needs and determine effective solutions. Perform additional administrative or customer support duties as assigned. Utilize computer applications and multiple screens while handling high call volumes. Qualifications: Minimum of 2 years of customer service experience, preferably in a healthcare environment. Bilingual required (facility-specific). Strong verbal and written communication skills with a professional and helpful demeanor. Excellent active listening skills and the ability to understand and address customer concerns. Effective problem-solving skills with the ability to analyze issues and provide appropriate solutions. Computer literate, with comfort navigating multiple systems and software simultaneously. Please note that the salary range and/or hourly rate range of $25.00 - $30.00 is a good faith determination of potential base compensation offered to applicants at the time of this job advertisement and may be subject to modification in the future. When determining a team member's base salary and/or hourly rate, various factors may be taken into account as applicable (such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). For consideration to this and/or other roles suitable for your background, please submit your most up-to-date resume to join our talent pool. At ATRIA Consulting, LLC, we are a woman-owned business that is fully committed to promoting, cultivating, and maintaining a culture of diversity, equity, and inclusion. We pledge to continue the fight against racism and any other form of bias. We embrace and celebrate our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us all unique. We are the collective sum of individual differences, life experiences, knowledge, innovation, self-expression, inventiveness, and talent. We encourage everyone to apply!
12/06/2025
Full time
A busy healthcare facility is seeking an experienced Customer Service Professional to join their team. The ideal candidate will handle high-volume inbound and outbound calls, deliver exceptional service, and support patients and staff by resolving inquiries efficiently and professionally. Responsibilities: Manage incoming and/or outgoing calls while providing accurate information and support. Answer questions, resolve complaints, and troubleshoot basic technical issues to ensure customer satisfaction. Document conversations and maintain accurate records in applicable systems. Apply active listening and problem-solving skills to identify caller needs and determine effective solutions. Perform additional administrative or customer support duties as assigned. Utilize computer applications and multiple screens while handling high call volumes. Qualifications: Minimum of 2 years of customer service experience, preferably in a healthcare environment. Bilingual required (facility-specific). Strong verbal and written communication skills with a professional and helpful demeanor. Excellent active listening skills and the ability to understand and address customer concerns. Effective problem-solving skills with the ability to analyze issues and provide appropriate solutions. Computer literate, with comfort navigating multiple systems and software simultaneously. Please note that the salary range and/or hourly rate range of $25.00 - $30.00 is a good faith determination of potential base compensation offered to applicants at the time of this job advertisement and may be subject to modification in the future. When determining a team member's base salary and/or hourly rate, various factors may be taken into account as applicable (such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity). For consideration to this and/or other roles suitable for your background, please submit your most up-to-date resume to join our talent pool. At ATRIA Consulting, LLC, we are a woman-owned business that is fully committed to promoting, cultivating, and maintaining a culture of diversity, equity, and inclusion. We pledge to continue the fight against racism and any other form of bias. We embrace and celebrate our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us all unique. We are the collective sum of individual differences, life experiences, knowledge, innovation, self-expression, inventiveness, and talent. We encourage everyone to apply!
Temporary Resource Recovery Representative Glens Falls, NY Fusco Personnel has been retained to recruit for a Temporary Resource Recovery Representative (Bank Collections Call Center Representative) on behalf of our valued client in the financial services industry. This is a great opportunity to gain hands-on experience in a professional banking operations environment while contributing to a supportive and collaborative team. The Resource Recovery Representative is responsible for working with past-due customers to resolve delinquencies in accordance with department and regulatory standards. The ideal candidate will be professional, compassionate, and detail-oriented, with the ability to manage multiple priorities in a fast-paced, call center environment. This is an excellent opportunity for an experienced professional with strong customer service and problem-solving skills to join a dynamic collections and recovery team for the summer. Key Responsibilities: Contact past-due loan customers via phone and mail following established guidelines Accurately document all customer interactions and account activity in department systems Counsel and assist customers to resolve delinquencies and minimize losses Complete all required documentation and follow-up within established timelines Respond to internal and external customer inquiries with professionalism and excellent service Collaborate with team members to achieve department goals and meet performance metrics Qualifications: High School Diploma or equivalent required 1+ years of experience in collections or a telephone-based customer service environment preferred Strong communication and customer service skills Ability to prioritize multiple tasks and meet deadlines Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to learn internal software systems Detail-oriented, organized, and comfortable working in a structured call center environment Salary Range: $18.00-$20.00/hr Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level - consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer
12/05/2025
Full time
Temporary Resource Recovery Representative Glens Falls, NY Fusco Personnel has been retained to recruit for a Temporary Resource Recovery Representative (Bank Collections Call Center Representative) on behalf of our valued client in the financial services industry. This is a great opportunity to gain hands-on experience in a professional banking operations environment while contributing to a supportive and collaborative team. The Resource Recovery Representative is responsible for working with past-due customers to resolve delinquencies in accordance with department and regulatory standards. The ideal candidate will be professional, compassionate, and detail-oriented, with the ability to manage multiple priorities in a fast-paced, call center environment. This is an excellent opportunity for an experienced professional with strong customer service and problem-solving skills to join a dynamic collections and recovery team for the summer. Key Responsibilities: Contact past-due loan customers via phone and mail following established guidelines Accurately document all customer interactions and account activity in department systems Counsel and assist customers to resolve delinquencies and minimize losses Complete all required documentation and follow-up within established timelines Respond to internal and external customer inquiries with professionalism and excellent service Collaborate with team members to achieve department goals and meet performance metrics Qualifications: High School Diploma or equivalent required 1+ years of experience in collections or a telephone-based customer service environment preferred Strong communication and customer service skills Ability to prioritize multiple tasks and meet deadlines Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to learn internal software systems Detail-oriented, organized, and comfortable working in a structured call center environment Salary Range: $18.00-$20.00/hr Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level - consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the College's information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the College's strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale College's information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the College's cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the College's technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the College's security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the College's original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PI49ac71bd8d7f-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the College's information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the College's strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale College's information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the College's cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the College's technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the College's security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the College's original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PI49ac71bd8d7f-8765
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
12/05/2025
Full time
Position Title: Senior Cybersecurity Engineer Posting Number: S199P Department: Information Technology Services Position Type: Staff Job Description: Job Summary The Hillsdale College digital landscape is rapidly expanding, and so are the challenges that accompany safeguarding the Colleges information and technology. We are seeking an experienced Senior Cybersecurity Engineer to engineer, implement, and maintain the Colleges strategic and tactical protections against modern cybersecurity threats.You will be at the forefront of executing our next generation of defensive measures, working closely with our internal Information Security team and collaborating with external partners such as our MSSP, penetration testing firms, and vendors supporting vulnerability management and the hybrid on-premises/Azure cloud infrastructure.Successful candidates will have a solid background of at least 10 years of InfoSec implementation and operational experience, coupled with in-depth, hands-on experience in system administration, network architecture, and security engineering and operations. Your experience integrating security through implementation testing, and ongoing operation and maintenance will be essential to protecting Hillsdale Colleges information systems and sensitive data from threats. Essential Job Functions Perform Technical Risk Assessments : Apply tools and methodologies aligned with NIST CSF and ISO 27001 framework components to identify, evaluate, and prioritize cybersecurity risks. Perform Vendor Security Assessments : Execute technical evaluations of vendors by running security assessments, reviewing vendor controls, and validating compliance with the Colleges cybersecurity requirements. Deploy and Maintain Security Policies and Procedures : Work with the Senior Director of Information Security and governance advisors to operationalize security policies and ensure they are technically enforced to mitigate risks. Support Policy Implementation : Provide technical input to ensure security policies are practical and enforceable across the Colleges technologies for operations, teaching, outreach, and fundraising. Deliver Cybersecurity Training Support : Provide technical insights and practical examples for awareness training programs to strengthen staff understanding of security best practices. Monitor and Report on Security Metrics : Use monitoring tools (e.g., SIEM, vulnerability scanners) to collect and analyze metrics and KPIs, assess the Colleges security posture, and validate the effectiveness of technical controls. Provide Technical Input for Communication : Supply clear technical details and updates to support communication plans, ensuring stakeholders receive accurate security information for continuous improvement. Required Qualifications: Education and Experience A degree in Computer Science, Cybersecurity, Management Information Systems, or a related field is preferred but not required. Relevant technical certifications such as CISSP, SSCP, GSEC, CCSP, or CompTIA Security+ are considered a plus but are not required. Minimum ten years of experience in a security-focused, hybrid cloud environment or comparable role is required. Continuing Education Maintain Technical Proficiency : The College provides funding for professional development. Employees in this role are expected to complete a minimum of 60 hours annually of continuing education relevant to information security. Other Skills: Expert-level Systems, Network and Cybersecurity Engineering and Operations Expert in secure configuration and maintenance of hybrid Azure cloud and on-premises environments across Windows, Mac, and Linux platforms. Work with ITS software development teams during the SDLC to perform technical reviews and apply security controls, ensuring software meets design, security, performance, and standards requirements without slowing agile development. Security Standards and Compliance Hands-on experience applying the NIST Cybersecurity Framework (CSF), CVE, and MITRE ATT&CK frameworks, with proven ability to implement data handling and security controls that meet PCI DSS, GDPR, and HIPAA regulations. NICCS/NICE S0141, S0459, S0461, S0531, S0673, S0686, S0806, S0939, S0940, S0941, S0942 Proficient-level Build and maintain dashboards and reports that provide actionable security insights for operational use. Implement and maintain security controls in Azure cloud platforms and hybrid environments, including configuring identity and access management (e.g., Azure AD, IAM roles), enabling encryption (e.g., TLS, data-at-rest encryption), and operating security services like web application firewalls (WAF) and cloud-native monitoring tools (e.g., Azure Security Center). Apply data security principles through encryption, access control configuration, and deployment of data loss prevention (DLP) strategies. Identify and remediate gaps in network and connectivity architecture to strengthen security controls. Detect, respond to, and recover from security incidents by applying technical tools and procedures, contributing to incident response plans, and performing hands-on post-incident analysis. Execute cybersecurity projects through hands-on implementation, technical requirements validation, and collaboration with team members to deliver secure solutions. NICCS/NICE S0950, S0951 Physical Demands: Physical Requirements The ability to operate equipment, including installation, maintenance, and retirement of computer and network equipment, display monitors, and the like. The position is mainly sedentary but may require the incumbent to walk, stoop, crouch, or climb. Personal Characteristics The Information Technology Services Department interacts with all College students, faculty, and staff. A clean, neat appearance and a pleasant relationship supporting the College mission are essential. Code of Commitment Be a good representative of Hillsdale College to promote the liberal arts, the Colleges original Articles of Association, and operating principles stated in the Staff Code of Commitment. The Mission Statement should be considered in all aspects of the position. The teaching of Christian faith shall remain a conspicuous aim of the College. Open Date: 09/05/2025 Open Until Filled: No Supplemental Questions: Required fields are indicated with an asterisk ( ). Documents Needed To Apply (Required Documents & Optional Documents): Required Documents Resume Cover Letter Optional Documents PIdd08a9dcf4c7-8765
Milliner Talent Solutions is one of Indiana's finest Accounting, Finance, Human Resources, Administrative and Customer Service staffing and recruiting firms. As specialized recruiters, we conduct searches for every imaginable accounting, finance, human resources, administrative and customer service function at every level. We distinguish ourselves with the one-on-one relationships we develop with everyone we serve. Our past and future growth is as strong as the partnerships we build with our candidates and clients. Our clients are currently in need of experienced Customer Service Representatives to add to their organizational needs. These opportunities are full-time and fully on-site. These positions can be temporary and temporary to hire. A Customer Service Representative is responsible for providing exceptional customer support and resolving inquiries, issues, or concerns. This role involves effective communication, problem-solving, and a customer-centric approach to ensure a positive customer experience. Customer Service Representative Essential Functions: Customer Interaction: Respond promptly to customer inquiries through various channels, including phone, email, and chat. Address customer concerns, provide information, and offer solutions. Investigate and resolve customer complaints or issues. Collaborate with other departments to provide comprehensive solutions. Keep customers informed about the status of their inquiries or issues. Follow up with customers to ensure satisfaction and gather feedback. Escalate complex issues to higher-level support or management as needed. Product/Service Knowledge: Stay informed about the company's products, services, and policies. Provide accurate and up-to-date information to customers. Record Keeping: Maintain detailed and accurate records of customer interactions and transactions. Utilize customer relationship management (CRM) software effectively. Training and Development: Adhere to established customer service standards and protocols. Participate in quality assurance programs to maintain high service levels. Stay updated on product knowledge and customer service best practices. Participate in ongoing training programs and professional development. Collaboration: Collaborate with other departments, such as sales, marketing, and logistics, to address customer needs. Share insights and collaborate on continuous improvement initiatives. Qualifications: High school diploma or equivalent required; some college education may be preferred. 2+ proven experience in customer service or call center environment. Proficiency in using Microsoft Office Suite, customer service software and CRM systems. Strong verbal and written communication skills. Problem-solving and decision-making abilities.
12/04/2025
Full time
Milliner Talent Solutions is one of Indiana's finest Accounting, Finance, Human Resources, Administrative and Customer Service staffing and recruiting firms. As specialized recruiters, we conduct searches for every imaginable accounting, finance, human resources, administrative and customer service function at every level. We distinguish ourselves with the one-on-one relationships we develop with everyone we serve. Our past and future growth is as strong as the partnerships we build with our candidates and clients. Our clients are currently in need of experienced Customer Service Representatives to add to their organizational needs. These opportunities are full-time and fully on-site. These positions can be temporary and temporary to hire. A Customer Service Representative is responsible for providing exceptional customer support and resolving inquiries, issues, or concerns. This role involves effective communication, problem-solving, and a customer-centric approach to ensure a positive customer experience. Customer Service Representative Essential Functions: Customer Interaction: Respond promptly to customer inquiries through various channels, including phone, email, and chat. Address customer concerns, provide information, and offer solutions. Investigate and resolve customer complaints or issues. Collaborate with other departments to provide comprehensive solutions. Keep customers informed about the status of their inquiries or issues. Follow up with customers to ensure satisfaction and gather feedback. Escalate complex issues to higher-level support or management as needed. Product/Service Knowledge: Stay informed about the company's products, services, and policies. Provide accurate and up-to-date information to customers. Record Keeping: Maintain detailed and accurate records of customer interactions and transactions. Utilize customer relationship management (CRM) software effectively. Training and Development: Adhere to established customer service standards and protocols. Participate in quality assurance programs to maintain high service levels. Stay updated on product knowledge and customer service best practices. Participate in ongoing training programs and professional development. Collaboration: Collaborate with other departments, such as sales, marketing, and logistics, to address customer needs. Share insights and collaborate on continuous improvement initiatives. Qualifications: High school diploma or equivalent required; some college education may be preferred. 2+ proven experience in customer service or call center environment. Proficiency in using Microsoft Office Suite, customer service software and CRM systems. Strong verbal and written communication skills. Problem-solving and decision-making abilities.
Description: Join a Company Where Quality Meets Creativity Better Living's Cabinetry Design Center is growing, and we're looking for a talented Design and Sales Representative to join our team. This role is perfect for someone who enjoys blending creativity with customer service, helping clients bring their dream kitchens, bathrooms, and home spaces to life. What You'll Do: As a Cabinet Design & Sales Representative, you'll work directly with customers to plan, design, and sell cabinetry solutions for residential projects-including new construction, remodels, and renovations. You'll guide clients through the entire process: from idea to installation. Compensation: Pay is based on experience, sales performance, and project profitability. Full training is provided. Why Join Better Living? Locally owned and operated since 1893 Supportive and experienced team environment Opportunity for growth and advancement About Us: Better Living is a family-owned business that has been in business since 1893. It has grown into 2 Building Materials Retail locations, a Cabinet Sales & Design Center and a Mill Shop that produces and sells custom millwork, stairs and doors. We have a great benefits suite and have a great team of employees! E.O.E. Benefits include: Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Long Term Disability Insurance (paid 100% by the Employer) Short Term Disability Insurance (Voluntary) Basic Life Insurance (paid 100% by the Employer) Voluntary (Buy-up) Life Insurance Flexible Spending Accounts Accident Insurance Critical Illness Employee Purchase Dis 401K Retirement Profit Sharing Employer Contributions Drug-free workplace Requirements: Key Responsibilities: Meet with clients to understand their vision, space requirements, and budget. Prepare detailed designs, material specifications, and cost estimates. Create layout plans using customer sketches, blueprints, or site measurements. Coordinate specialty product orders, including purchasing, scheduling, and delivery. Collaborate with internal teams and vendors to ensure timely, accurate fulfillment. Conduct in-home site visits to measure, consult, and provide follow-up. Provide outstanding customer service from first contact through final installation. Proactively identify opportunities for add-on sales and project upgrades. What You Bring to the Table: Strong communication and interpersonal skills. Attention to detail and ability to manage multiple projects at once. Proficiency 20/20 or similar design software. Basic understanding of construction or remodeling terminology is a plus. Ability to work independently and as part of a team. Confidence to meet with clients face-to-face and in their homes. Previous design or cabinetry experience is helpful, but not required-we will train the right person! PI1afa48f40e94-9354
12/03/2025
Full time
Description: Join a Company Where Quality Meets Creativity Better Living's Cabinetry Design Center is growing, and we're looking for a talented Design and Sales Representative to join our team. This role is perfect for someone who enjoys blending creativity with customer service, helping clients bring their dream kitchens, bathrooms, and home spaces to life. What You'll Do: As a Cabinet Design & Sales Representative, you'll work directly with customers to plan, design, and sell cabinetry solutions for residential projects-including new construction, remodels, and renovations. You'll guide clients through the entire process: from idea to installation. Compensation: Pay is based on experience, sales performance, and project profitability. Full training is provided. Why Join Better Living? Locally owned and operated since 1893 Supportive and experienced team environment Opportunity for growth and advancement About Us: Better Living is a family-owned business that has been in business since 1893. It has grown into 2 Building Materials Retail locations, a Cabinet Sales & Design Center and a Mill Shop that produces and sells custom millwork, stairs and doors. We have a great benefits suite and have a great team of employees! E.O.E. Benefits include: Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Long Term Disability Insurance (paid 100% by the Employer) Short Term Disability Insurance (Voluntary) Basic Life Insurance (paid 100% by the Employer) Voluntary (Buy-up) Life Insurance Flexible Spending Accounts Accident Insurance Critical Illness Employee Purchase Dis 401K Retirement Profit Sharing Employer Contributions Drug-free workplace Requirements: Key Responsibilities: Meet with clients to understand their vision, space requirements, and budget. Prepare detailed designs, material specifications, and cost estimates. Create layout plans using customer sketches, blueprints, or site measurements. Coordinate specialty product orders, including purchasing, scheduling, and delivery. Collaborate with internal teams and vendors to ensure timely, accurate fulfillment. Conduct in-home site visits to measure, consult, and provide follow-up. Provide outstanding customer service from first contact through final installation. Proactively identify opportunities for add-on sales and project upgrades. What You Bring to the Table: Strong communication and interpersonal skills. Attention to detail and ability to manage multiple projects at once. Proficiency 20/20 or similar design software. Basic understanding of construction or remodeling terminology is a plus. Ability to work independently and as part of a team. Confidence to meet with clients face-to-face and in their homes. Previous design or cabinetry experience is helpful, but not required-we will train the right person! PI1afa48f40e94-9354
Downtown Emergency Service Center
Seattle, Washington
Description: Days Off: Saturday & Sunday Shift: Office Day Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB OVERVIEW: The Senior Facilities Program Manager oversees supervision of maintenance and building operations in DESC's commercial and residential facilities with a goal to provide DESC clients and staff with a safe, sanitary, and positive living and working environment. The Senior Facilities Program Manager leads the Facility Department Management Team composed of several supervisors and participates in the After Hours On-Call Facility Supervisor rotation. MAJOR DUTIES AND RESPONSIBILITIES: Oversight of the to ensure the Facilities Team performs high quality repair, maintenance and janitorial services in all DESC facilities, including, but not limited to permanent housing and transitional shelter settings. Provide leadership to Facilities Supervision team and staff to include one on one supervision, leading of team meetings, management of team meeting agendas, meeting notes and action items. Create trend data for tracking of department metrics to include extrapolation of data from Bugzilla, Chasers and Abila for production metric analysis. Create Excel spreadsheets to include pivot tables and graphs. Manage, create and oversee creation of and implementation of Department protocols to ensure even Team performance and conformance with agency needs. Establishes procedures, methods and materials to ensure cost-effective ways of performing maintenance and janitorial work. Cultivate a culture within the Department of safety, timeliness and collaboration with other Departments. Provide leadership for the Facilities Team via supervision and evaluation of the Facilities Manager and other Facilities Supervisor positions. Evaluates Department performance via analysis such as work order system assessment and in field inspection. Coach Team to identify issues that are becoming chronic. Leads communication of status of repair work with relevant project managers or other relevant DESC Senior Staff, ensuring that electronic work order records are up-to date, and that project managers receive notification of repair completions, including costs, if necessary. Oversee development and maintenance of records for each facility and track work completed. Ensure Department keeps Team and sites properly supplied with basic repair and janitorial materials. Provide oversight for periodic use of outside contractors, obtains bids when necessary, and ensure that work called for in any maintenance contract is completed and adequate. Oversight of systemic supply process to ensure compliance with Federal, State and County procurement requirements. Examine systems and controls and provide recommendations for improvement of inventory efficiency. Develop and maintain Department-wide preventative maintenance schedules for each facility. Work with Facilities Team, and other relevant DESC staff to ensure completion of necessary work as required by DESC contracts, inspections and federal, state or local regulations. Be knowledgeable about and help ensure compliance with all relevant health and safety regulations, building codes, and OSHA regulations, especially concerning the use, storage, and documentation of maintenance/cleaning products. Oversight of DESC fleet including coordinating maintenance, repair, replacement and disposal of vehicles as needed. Work at ground level or from ladders and scaffolding. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: 5-10 years' experience in affordable housing (to include Permanent Supportive Housing) to include leadership roles in Facilities or other relevant positions. 1 year of supervisory experience, and must include supervision of other managers. General Construction knowledge and ability to read blueprints, spec/cut sheets and schematic diagrams required. Experience to include knowledge of large commercial high rise buildings and multiple residential portfolios with over 1,000 units. High proficiency with databases, Excel spreadsheets, and web-based applications. Familiarity of major building systems to include mechanical, plumbing, electrical, building envelope and structural. Familiarity of 110, 277 & 480 volt electrical systems. General knowledge of low voltage systems such as DDC control, fire alarm & security. Strong communication and collaboration, sound judgment and proven initiative. Excellent trouble-shooting and diagnostic skills; ability to define problems and resolve them quickly. Insurable driving record, current Washington state driver's license and ability to drive agency vehicles including 15 passenger vans. Ability to work flexible hours as required by program and staffing needs including periodic evenings and weekends. Ability to communicate and work effectively with people from various backgrounds. Ability to handle a wide range of unpleasant and/or bizarre behavior from clients. Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. PM17 Compensation details: .6 Yearly Salary PIdccd4997dc24-0086
12/03/2025
Full time
Description: Days Off: Saturday & Sunday Shift: Office Day Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan About DESC DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. JOB OVERVIEW: The Senior Facilities Program Manager oversees supervision of maintenance and building operations in DESC's commercial and residential facilities with a goal to provide DESC clients and staff with a safe, sanitary, and positive living and working environment. The Senior Facilities Program Manager leads the Facility Department Management Team composed of several supervisors and participates in the After Hours On-Call Facility Supervisor rotation. MAJOR DUTIES AND RESPONSIBILITIES: Oversight of the to ensure the Facilities Team performs high quality repair, maintenance and janitorial services in all DESC facilities, including, but not limited to permanent housing and transitional shelter settings. Provide leadership to Facilities Supervision team and staff to include one on one supervision, leading of team meetings, management of team meeting agendas, meeting notes and action items. Create trend data for tracking of department metrics to include extrapolation of data from Bugzilla, Chasers and Abila for production metric analysis. Create Excel spreadsheets to include pivot tables and graphs. Manage, create and oversee creation of and implementation of Department protocols to ensure even Team performance and conformance with agency needs. Establishes procedures, methods and materials to ensure cost-effective ways of performing maintenance and janitorial work. Cultivate a culture within the Department of safety, timeliness and collaboration with other Departments. Provide leadership for the Facilities Team via supervision and evaluation of the Facilities Manager and other Facilities Supervisor positions. Evaluates Department performance via analysis such as work order system assessment and in field inspection. Coach Team to identify issues that are becoming chronic. Leads communication of status of repair work with relevant project managers or other relevant DESC Senior Staff, ensuring that electronic work order records are up-to date, and that project managers receive notification of repair completions, including costs, if necessary. Oversee development and maintenance of records for each facility and track work completed. Ensure Department keeps Team and sites properly supplied with basic repair and janitorial materials. Provide oversight for periodic use of outside contractors, obtains bids when necessary, and ensure that work called for in any maintenance contract is completed and adequate. Oversight of systemic supply process to ensure compliance with Federal, State and County procurement requirements. Examine systems and controls and provide recommendations for improvement of inventory efficiency. Develop and maintain Department-wide preventative maintenance schedules for each facility. Work with Facilities Team, and other relevant DESC staff to ensure completion of necessary work as required by DESC contracts, inspections and federal, state or local regulations. Be knowledgeable about and help ensure compliance with all relevant health and safety regulations, building codes, and OSHA regulations, especially concerning the use, storage, and documentation of maintenance/cleaning products. Oversight of DESC fleet including coordinating maintenance, repair, replacement and disposal of vehicles as needed. Work at ground level or from ladders and scaffolding. Carry and lift heavy materials, containers, ladders, tools, and other equipment to and around work sites. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: 5-10 years' experience in affordable housing (to include Permanent Supportive Housing) to include leadership roles in Facilities or other relevant positions. 1 year of supervisory experience, and must include supervision of other managers. General Construction knowledge and ability to read blueprints, spec/cut sheets and schematic diagrams required. Experience to include knowledge of large commercial high rise buildings and multiple residential portfolios with over 1,000 units. High proficiency with databases, Excel spreadsheets, and web-based applications. Familiarity of major building systems to include mechanical, plumbing, electrical, building envelope and structural. Familiarity of 110, 277 & 480 volt electrical systems. General knowledge of low voltage systems such as DDC control, fire alarm & security. Strong communication and collaboration, sound judgment and proven initiative. Excellent trouble-shooting and diagnostic skills; ability to define problems and resolve them quickly. Insurable driving record, current Washington state driver's license and ability to drive agency vehicles including 15 passenger vans. Ability to work flexible hours as required by program and staffing needs including periodic evenings and weekends. Ability to communicate and work effectively with people from various backgrounds. Ability to handle a wide range of unpleasant and/or bizarre behavior from clients. Commitment to the philosophy of cooperation and continuity across programs and consideration and respect for clients. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply. PM17 Compensation details: .6 Yearly Salary PIdccd4997dc24-0086
Position Title:Human Factors Specialist City: Tysons (McLean) State: VA Country:US Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category:Engineering & Air Safety - Human Factors Specialist Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Description: Human Factors Speicalist The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Human Factors Specialist for our Tysons (McLean), Virginia office. As an integral member of the Engineering & Air Safety (E&AS) department, the Human Factors Specialist is the primary staff point of contact and Subject Matter Expert (SME) on promoting safety through the integration of human factors principles throughout aircraft design and certification, standard operating procedures, and airline operations. The Human Factors Specialist advances ALPA's safety objectives by ensuring that human factors considerations are systematically integrated into the design, certification, operation of aircraft, standard operating procedures, and airline training systems. This role supports the evaluation of regulatory proposals, operational concepts, and emerging technologies, including advancements in automation, to identify human factors issues and promote pilot-centered solutions. The position applies human factors engineering and Human Systems Integration (HSI) principles to assess aviation systems, operations, training programs, and regulations that affect pilot workload, flight deck interface design, and operational safety. Additionally, the position will analyze aviation safety, operations, and research data to identify human factors trends and/or patterns and recommend potential human factors interventions, mitigations, and tradeoffs. The Specialist also contributes human factors expertise to the development and harmonization of domestic and international standards, collaborating closely with ALPA pilot volunteers in the Air Safety Organization and its associated technical groups (Accident Analysis & Prevention, Aircraft Design & Operations, Airport & Ground Environment, Air Traffic Services, Human Factors & Training, and Safety Management Systems). This position reinforces the link between human factors and safety, ensuring that system design, aircraft design and certification, standard operating procedures, and pilot training reflect operational realities, manage workload effectively, and enhance resilience across the aviation system. Travel: Up to 20%; sporadically, travel, local and national, could be as much as 25% of the time. ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Master's degree in aviation human factors or a related field from an accredited institution; or an equivalent combination of education and relevant experience. Five (5) or more years of direct work (post education) experience in aviation human factors related to pilot performance, flight deck design, standard operating procedures, workload management, and/or other human factors studies and functions. In-depth knowledge of Federal Aviation Regulations (FARs). Knowledge of Canadian Aviation Regulations (CARs) as they apply to aviation human factors also desirable. Prior work experience with airlines, the FAA, Transport Canada, or related aviation organizations in human factors is highly desirable. Pilot's license with instrument rating preferred Demonstrated expertise in the design, implementation, and evaluation of standard operating procedures, emphasizing application of human-centered principles. Exceptional written and verbal communication skills for effective interaction with pilots, regulators, airline representatives, and technical experts. Strong organizational skills, with the ability to manage multiple priorities in a dynamic regulatory and industry environment. Ability to learn quickly and seamlessly adapt to changing demands is extremely important. Able to work independently and to be proactive in identifying and responding to issues and problems. Proficiency using Microsoft Office including Teams, Word, Outlook, PowerPoint, and Excel. Able to work flexible schedule on short notice as needed. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position; move about the office and the local metropolitan area; determine what others have said or written; and, converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 12% plus 2% contribution into a Market-Based Cash Balance Plan (MBCBP) after 180 days of employment. No employee contribution required! Employees can choose to make pre-tax, Roth, and after-tax contributions to the 401(k). The plan permits in-plan Roth conversions and has a 4-year vesting schedule. The MBCBP has a 3-year cliff vesting period; Generous health care benefits on day one - Aetna PPO Plan, Aetna High Deductible Health Plan, and a Kaiser HMO Plan (where available), which includes coverage for medical, dental, and vision benefits for the employee, their spouse, and/or dependent children. Employees do not have to pay premiums if they enroll in the Aetna High Deductible Health Plan or the Kaiser HMO Plan; days paid vacation and holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid coverage for long term disability, life insurance, and accidental death & dismemberment; Flexible Spending and Health Savings accounts; Retiree health plan and a retiree health account (retiree HRA). Funds in the retiree health account can be used to pay for eligible medical expenses in retirement; Education Assistance Program that reimburses 100% of eligible expenses; Optional benefits include a legal plan, supplemental life insurance, college 529 plan, pet insurance, long term care insurance, and qualified transportation fringe benefits (where available); and, Partial remote work opportunities are available after six months of service. PROJECTED ANNUAL SALARY RANGE: $ 96,027.00 - $ 137,179.00 Relocation not provided. Sponsorship not available for this position. PM19 Compensation details: 79 Yearly Salary PI3311ec35d28f-7920
12/03/2025
Full time
Position Title:Human Factors Specialist City: Tysons (McLean) State: VA Country:US Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category:Engineering & Air Safety - Human Factors Specialist Company Name: Air Line Pilots Association, Int'l., Tysons (McLean), Virginia, United States Description: Human Factors Speicalist The Air Line Pilots Association, International (ALPA) , the largest airline pilot union in the world and the largest non-governmental aviation safety organization in the world (representing over 80,000 pilots at 42 U.S. and Canadian airlines) seeks an experienced Human Factors Specialist for our Tysons (McLean), Virginia office. As an integral member of the Engineering & Air Safety (E&AS) department, the Human Factors Specialist is the primary staff point of contact and Subject Matter Expert (SME) on promoting safety through the integration of human factors principles throughout aircraft design and certification, standard operating procedures, and airline operations. The Human Factors Specialist advances ALPA's safety objectives by ensuring that human factors considerations are systematically integrated into the design, certification, operation of aircraft, standard operating procedures, and airline training systems. This role supports the evaluation of regulatory proposals, operational concepts, and emerging technologies, including advancements in automation, to identify human factors issues and promote pilot-centered solutions. The position applies human factors engineering and Human Systems Integration (HSI) principles to assess aviation systems, operations, training programs, and regulations that affect pilot workload, flight deck interface design, and operational safety. Additionally, the position will analyze aviation safety, operations, and research data to identify human factors trends and/or patterns and recommend potential human factors interventions, mitigations, and tradeoffs. The Specialist also contributes human factors expertise to the development and harmonization of domestic and international standards, collaborating closely with ALPA pilot volunteers in the Air Safety Organization and its associated technical groups (Accident Analysis & Prevention, Aircraft Design & Operations, Airport & Ground Environment, Air Traffic Services, Human Factors & Training, and Safety Management Systems). This position reinforces the link between human factors and safety, ensuring that system design, aircraft design and certification, standard operating procedures, and pilot training reflect operational realities, manage workload effectively, and enhance resilience across the aviation system. Travel: Up to 20%; sporadically, travel, local and national, could be as much as 25% of the time. ALPA is an equal opportunity employer that is committed to diversity and inclusion in a safe workplace. We prohibit discrimination, harassment and harmful behavior of any kind based on race, color, sex, religion, sexual orientation, national origin, gender identity, caste, disability, genetic information, pregnancy, or other protected characteristics as outlined in federal or provincial laws. We highly value everyone and all are encouraged to apply, including minorities, veterans, and people with disabilities. This position is covered by a collective bargaining agreement. ALPA is a member-driven, staff supported, union with two internal professional unions. Minimum Requirements: Master's degree in aviation human factors or a related field from an accredited institution; or an equivalent combination of education and relevant experience. Five (5) or more years of direct work (post education) experience in aviation human factors related to pilot performance, flight deck design, standard operating procedures, workload management, and/or other human factors studies and functions. In-depth knowledge of Federal Aviation Regulations (FARs). Knowledge of Canadian Aviation Regulations (CARs) as they apply to aviation human factors also desirable. Prior work experience with airlines, the FAA, Transport Canada, or related aviation organizations in human factors is highly desirable. Pilot's license with instrument rating preferred Demonstrated expertise in the design, implementation, and evaluation of standard operating procedures, emphasizing application of human-centered principles. Exceptional written and verbal communication skills for effective interaction with pilots, regulators, airline representatives, and technical experts. Strong organizational skills, with the ability to manage multiple priorities in a dynamic regulatory and industry environment. Ability to learn quickly and seamlessly adapt to changing demands is extremely important. Able to work independently and to be proactive in identifying and responding to issues and problems. Proficiency using Microsoft Office including Teams, Word, Outlook, PowerPoint, and Excel. Able to work flexible schedule on short notice as needed. Physical Demands: Note: The physical demands described herein are characteristic of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential physical activities of this position described below. Constantly operates a computer/smartphone/tablet. Regularly required to maintain a stationary position; move about the office and the local metropolitan area; determine what others have said or written; and, converse with others and exchange accurate information. Regularly required to sit, stand, bend, reach, and move about the office and travel (locally, nationally, and internationally). May also include occasional bending, stooping, squatting, and/or pushing and pulling or moving, e.g., to pack, unpack, and/or move cases. Occasionally required to move, raise, reach, and/or retrieve binders, books, boxes, and files up to ten (10) pounds (lbs.). While on travel, could be responsible to move, raise, reach, and/or retrieve luggage weighing as much as 50 lbs. (Assistance may not always be available.) ALPA offers competitive salaries with terrific benefits, including: 401k Plan with Non-Elective Employer Contribution of 12% plus 2% contribution into a Market-Based Cash Balance Plan (MBCBP) after 180 days of employment. No employee contribution required! Employees can choose to make pre-tax, Roth, and after-tax contributions to the 401(k). The plan permits in-plan Roth conversions and has a 4-year vesting schedule. The MBCBP has a 3-year cliff vesting period; Generous health care benefits on day one - Aetna PPO Plan, Aetna High Deductible Health Plan, and a Kaiser HMO Plan (where available), which includes coverage for medical, dental, and vision benefits for the employee, their spouse, and/or dependent children. Employees do not have to pay premiums if they enroll in the Aetna High Deductible Health Plan or the Kaiser HMO Plan; days paid vacation and holidays per year plus 2 volunteer days per year; Generous sick and bereavement leave; Competitive parental leave; Company-paid coverage for long term disability, life insurance, and accidental death & dismemberment; Flexible Spending and Health Savings accounts; Retiree health plan and a retiree health account (retiree HRA). Funds in the retiree health account can be used to pay for eligible medical expenses in retirement; Education Assistance Program that reimburses 100% of eligible expenses; Optional benefits include a legal plan, supplemental life insurance, college 529 plan, pet insurance, long term care insurance, and qualified transportation fringe benefits (where available); and, Partial remote work opportunities are available after six months of service. PROJECTED ANNUAL SALARY RANGE: $ 96,027.00 - $ 137,179.00 Relocation not provided. Sponsorship not available for this position. PM19 Compensation details: 79 Yearly Salary PI3311ec35d28f-7920
Downtown Emergency Service Center
Seattle, Washington
Description: Shift: Office Day (8am - 4pm) Days Off: Saturday, Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About PACT: The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses. The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing. Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage. MAJOR JOB RESPONSIBILITIES: Manage and facilitate PACT's SUD Programming: The PACT model requires the SUDP to divide their time into approximately 80% facilitation of the SUD program and 20% direct case management work. The PACT SUDP will update substance use treatment plans monthly according to the client's identified stage of change and propose effective, evidence-based interventions to meet each stage. Act as the PACT team's subject matter expert for substance use disorders. Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices. Provide staff training on substance use issues, as appropriate. Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals. With the client's participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate. Plan, organize and facilitate treatment and support groups for clients, as appropriate. Monitor and coordinate replacement of PACT harm reduction supplies. Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients. Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures. Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients' units, and documenting barriers to unit mitigation. Collaborate with the greater DESC SUD team by attending the weekly SUD team meeting and consulting with the SUD Clinical Supervisor and SUD Senior Program Manager at least monthly. This is a multidisciplinary role, serving clients with dual diagnoses. Other duties as assigned. Specialty Area: Facilitate PACT's SUD program as described above. Complete and update monthly substance use assessments, according to each client's stage of change for all PACT enrolled clients. Prepare assessments for inpatient treatment programs. Coordinate inpatient treatment referrals through King County. Be comfortable with Harm Reduction and Motivational Interviewing approaches. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: Participate in daily morning meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional (SUDP) in good standing. At this time, we can only consider applicants with an active SUDP license issued by the Washington State Department of Health. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health or substance use disorder programs. Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system. Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity. Strong knowledge of relevant community resources and methods for accessing them. Possess strong communication and writing skills. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Associates degree or higher in a relevant social science. Strong applicants can demonstrate the ability to be positive in their empathetic responses to all people. Understand the value of meaningful and deep client engagement. Have the potential to acquire the necessary knowledge, attitudes and skills of an effective SUD Counselor. Value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and stressful environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: . click apply for full job details
12/02/2025
Full time
Description: Shift: Office Day (8am - 4pm) Days Off: Saturday, Sunday Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage) Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW. About DESC: DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness. As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness. About PACT: The Program for Assertive Community Treatment (PACT) is a nationally recognized, evidence-based approach to mental health treatment which utilizes a highly collaborative model to positively impact the lives of individuals challenged by the most severe and persistent mental illnesses. The DESC PACT team is centered in the concept that recovery is more successful when all providers work closely together to provide integrated support services for all aspects of participant's lives, including medication, therapy, social support, employment and housing. Team scheduling requirements reflect this commitment to provide participants with intensive wrap-around, 24/7 services at their homes and in a variety of community settings. Team members provide rotating coverage for 12 hours per day Monday to Friday and 8 hours per day on weekends & holidays. In addition, all team members participate in on-call rotations to provide 24-hour crisis coverage. MAJOR JOB RESPONSIBILITIES: Manage and facilitate PACT's SUD Programming: The PACT model requires the SUDP to divide their time into approximately 80% facilitation of the SUD program and 20% direct case management work. The PACT SUDP will update substance use treatment plans monthly according to the client's identified stage of change and propose effective, evidence-based interventions to meet each stage. Act as the PACT team's subject matter expert for substance use disorders. Provide consultation to other team members regarding SUD issues, treatment, and education, including Harm Reduction best practices. Provide staff training on substance use issues, as appropriate. Provide individual and group substance use disorder (SUD) treatment in office and in community settings using a stage-based treatment model that is non-confrontational, considers interactions of mental illness and substance use, and has client-determined goals. With the client's participation, develop support and treatment plans; facilitate linkages to collaborative resources when appropriate. Plan, organize and facilitate treatment and support groups for clients, as appropriate. Monitor and coordinate replacement of PACT harm reduction supplies. Advocate for client access to community resources and services, ensuring that client needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care. Develop and maintain strong collaborative relationships with DESC staff, and other service and resource organizations to ensure full continuity of care for clients. Participate in psychiatric consultation, supervision, program team meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned. Comply with data gathering/submission requirements, and with applicable program research and evaluation procedures. Participate in verbal de-escalation in emergent situations and be willing and able to assist other staff as needed to maintain a safe and secure environment. Participate in the planning, organizing and facilitating of unit mitigations for clients on your caseload. Unit mitigations are coordinated efforts to support clients with maintaining healthy living conditions. This can include but is not limited to attending care conferences related to unit mitigation, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff to ensure proper work orders are filed in a timely manner, participating in cleaning out clients' units, and documenting barriers to unit mitigation. Collaborate with the greater DESC SUD team by attending the weekly SUD team meeting and consulting with the SUD Clinical Supervisor and SUD Senior Program Manager at least monthly. This is a multidisciplinary role, serving clients with dual diagnoses. Other duties as assigned. Specialty Area: Facilitate PACT's SUD program as described above. Complete and update monthly substance use assessments, according to each client's stage of change for all PACT enrolled clients. Prepare assessments for inpatient treatment programs. Coordinate inpatient treatment referrals through King County. Be comfortable with Harm Reduction and Motivational Interviewing approaches. Living Conditions: Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living conditions, outreaching and supporting clients in their residential units with tools and skills to maintain their units, coordinating with housing staff, participating in cleaning out clients' units, and documenting barriers to maintaining healthy living conditions. Other: Participate in daily morning meetings, psychiatric consultations, clinical supervision, program meetings and in-service trainings; participate in clinical reviews and case conferences. Comply with the agency's clinical accountability policies and procedures; maintain current, timely and complete clinical records; participate in quality assurance reviews when assigned. Comply with applicable program research and evaluation procedures. Other duties as assigned. Requirements: MINIMUM QUALIFICATIONS: Licensed by the State of Washington as a Substance Use Disorder Professional (SUDP) in good standing. At this time, we can only consider applicants with an active SUDP license issued by the Washington State Department of Health. Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required. Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health or substance use disorder programs. Interest or experience working with adults who are experiencing or who have experienced homelessness, have a mental illness and/or co-occurring substance use disorders, and who are involved in the criminal legal system. Have a strong understanding of recovery and resilience, the value of client partnerships and client choice, and the balance between protection from harm and personal dignity. Strong knowledge of relevant community resources and methods for accessing them. Possess strong communication and writing skills. Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behaviors. Ability to communicate and work effectively with individuals from diverse backgrounds. Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients. PREFERRED QUALIFICATIONS: Associates degree or higher in a relevant social science. Strong applicants can demonstrate the ability to be positive in their empathetic responses to all people. Understand the value of meaningful and deep client engagement. Have the potential to acquire the necessary knowledge, attitudes and skills of an effective SUD Counselor. Value a non-judgmental response to sensitive issues. Candidates should be able to accept feedback and work in a highly collaborative and stressful environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other people by talking and hearing, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. EQUAL OPPORTUNITY EMPLOYER: . click apply for full job details
