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Director, Product Management - Mastercard Move
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Mastercard Move Do you enjoy being part of a team that drives business growth by delivering strategic value, fostering deep partnerships, and enabling seamless adoption of innovative payment solutions? Are you passionate about cutting edge innovation in domestic and cross-border money movement? The Mastercard Move Commercialization team is responsible for formulating and executing the Go to Market strategy and to successfully launch, scale, and optimize our domestic and cross border money movement solutions This selected candidate will be responsible for accelerating the growth of B2B and Disbursement use cases through the Mastercard Move suite of products. This pivotal role will lead go-to-market efforts in close collaboration with Regional teams and Cross-functional partners to drive commercialization, sales enablement, increase product adoption, and deliver revenue growth across key customer segments. The ideal candidate combines strategic vision, strong execution skills, and deep payments expertise to deliver impactful results. Key Responsibilities • Develop and execute commercialization strategy for Mastercard Move solutions focused on Business and Government payment flows • Lead go-to-market planning and execution, including value proposition development for use cases, identifying target segments and supporting Regional teams to define the GTM and growth strategy • Drive revenue growth and adoption, through effective pipeline tracking, performance analysis, providing support to unblock / expedite sales opportunities and identifying growth opportunities in partnership with broader Mastercard teams • Sales enablement support by equipping regional teams with the tools, training, RFP support and other sales materials needed to effectively position Mastercard Move solutions and accelerate adoption. • Advisory support to Regions to ensure feasibility and viability of customer opportunities, support solutioning as required while having the ability to drive customer conversations as needed • Collaborate with Marketing and Communications to develop compelling collaterals, deliver successful campaigns, streamline customer & market communications and develop thought leadership content that supports pipeline generation and customer engagement. • Partner with Product, Network, and Regional teams to identify market needs, influence product/ network roadmaps, and deliver innovative solutions that address customer pain points. • Monitor market trends and competitive landscape to refine our product positioning, help inform product strategy as well as support sales teams with relevant insights including battlecards, competition benchmarking information etc. to secure deals • Collaborate with internal stakeholders such as Legal, Compliance, Risk to ensure adherence to the agreed Compliance framework for these flows Requirements • Deep expertise in payments, with strong knowledge of domestic and cross-border money movement for businesses and governments. • Proven experience in commercialization or go-to-market roles, ideally within financial services, fintech, or B2B payment solutions. • Customer centric approach with excellent storytelling abilities, capable of articulating value propositions and developing robust collaterals & training materials • Strategic thinker with strong execution skills, able to translate vision into actionable plans and deliver results in a fast-paced environment. • Strong communication and influencing skills, with experience managing cross-functional teams and engaging senior stakeholders. • Analytical and data-driven mindset, with the ability to provide actionable insights to drive growth Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Mastercard Move Do you enjoy being part of a team that drives business growth by delivering strategic value, fostering deep partnerships, and enabling seamless adoption of innovative payment solutions? Are you passionate about cutting edge innovation in domestic and cross-border money movement? The Mastercard Move Commercialization team is responsible for formulating and executing the Go to Market strategy and to successfully launch, scale, and optimize our domestic and cross border money movement solutions This selected candidate will be responsible for accelerating the growth of B2B and Disbursement use cases through the Mastercard Move suite of products. This pivotal role will lead go-to-market efforts in close collaboration with Regional teams and Cross-functional partners to drive commercialization, sales enablement, increase product adoption, and deliver revenue growth across key customer segments. The ideal candidate combines strategic vision, strong execution skills, and deep payments expertise to deliver impactful results. Key Responsibilities • Develop and execute commercialization strategy for Mastercard Move solutions focused on Business and Government payment flows • Lead go-to-market planning and execution, including value proposition development for use cases, identifying target segments and supporting Regional teams to define the GTM and growth strategy • Drive revenue growth and adoption, through effective pipeline tracking, performance analysis, providing support to unblock / expedite sales opportunities and identifying growth opportunities in partnership with broader Mastercard teams • Sales enablement support by equipping regional teams with the tools, training, RFP support and other sales materials needed to effectively position Mastercard Move solutions and accelerate adoption. • Advisory support to Regions to ensure feasibility and viability of customer opportunities, support solutioning as required while having the ability to drive customer conversations as needed • Collaborate with Marketing and Communications to develop compelling collaterals, deliver successful campaigns, streamline customer & market communications and develop thought leadership content that supports pipeline generation and customer engagement. • Partner with Product, Network, and Regional teams to identify market needs, influence product/ network roadmaps, and deliver innovative solutions that address customer pain points. • Monitor market trends and competitive landscape to refine our product positioning, help inform product strategy as well as support sales teams with relevant insights including battlecards, competition benchmarking information etc. to secure deals • Collaborate with internal stakeholders such as Legal, Compliance, Risk to ensure adherence to the agreed Compliance framework for these flows Requirements • Deep expertise in payments, with strong knowledge of domestic and cross-border money movement for businesses and governments. • Proven experience in commercialization or go-to-market roles, ideally within financial services, fintech, or B2B payment solutions. • Customer centric approach with excellent storytelling abilities, capable of articulating value propositions and developing robust collaterals & training materials • Strategic thinker with strong execution skills, able to translate vision into actionable plans and deliver results in a fast-paced environment. • Strong communication and influencing skills, with experience managing cross-functional teams and engaging senior stakeholders. • Analytical and data-driven mindset, with the ability to provide actionable insights to drive growth Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
Director, Strategic Partnerships Sales, Open Finance Solutions
MasterCard Arlington, Virginia
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Strategic Partnerships Sales, Open Finance Solutions Job Description Summary We are looking for a Director to help Mastercard reach more customers through strategic partners focusing on our Open Finance solutions in the North America region. Open Finance solutions enable customers to build secure and faster payment connections between people and businesses. Read more about it here: Mastercard Open Finance and Banking Solutions The ideal candidate is someone who understands the open banking space very well and knows how to put together smart partnerships that can be accretive to Mastercard and our partners on the short and long terms. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the North America region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Role: • Define the desired profile of potential partners with the help of management • Research, identify, qualify and screen potential partners that align with the target partner profile • Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition • Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy • Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets • Meet assigned revenue targets through sell to/sell with channel partners • Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes • Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) • Manage channel pipeline and forecast reporting and track progress through the sales cycle • Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities • Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate • Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs • Assist in field marketing activities (e.g. staff a trade show booth, deliver sales presentations) All about you: • 15+ years of experience in the open banking, payment security, and account onboarding space and familiarity with evolving customer needs and partner landscape • Experience working with enterprise software solutions and building partnerships with ISVs • Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level • Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration • Strong personal network within the industry • Experience developing and managing joint business planning with partners • Who you are o Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action o Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) o Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. o Commercially oriented-always looking for the next mega opportunity o A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $164,000-$262,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Career Services, Quality Assurance Manager
West Coast University Irvine, California
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
12/07/2025
Full time
The Career Services, Quality Assurance Manager plays a pivotal role under the direct supervision of the Executive Director, Career Services, focusing chiefly on ensuring that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. This role is crucial in managing and upholding the organization's compliance with federal, state, and various regulatory standards in alignment with the organization's mission and objectives. Central responsibilities encompass leading the Quality Assurance process, with a significant emphasis on conducting quarterly audits to verify the accuracy and compliance of employment data. Additionally, the manager is tasked with generating reports, analyzing data, and pinpointing areas for process enhancement at the campus level, all within the purview of strengthening the integrity and reliability of employment verification processes. Essential Functions & Responsibilities: Ensures that employment verifications across all campuses are meticulously completed, validated, and audited in Salesforce weekly. Provides weekly reports and updates to both the Executive Director of Career Services and the Campus Career Services Director on the progress of all employment verifications. Conduct comprehensive audits of employment verification processes on all campuses to confirm document validity and data accuracy. Maintain rigorous standards for verifying and validating graduate employment records across the university. Monitor and manage the integrity of database records and physical verification documents, including E-sign and third-party processes. Execute remote and on-site assessments to ensure compliance with federal and state regulations for annual reporting. Provide regular recommendations for the refinement and improvement of data collection and operational protocols. In partnership with the Campus Directors, works with all California and online campuses in managing BPPE auditing process. Closely scrutinize Career Services data for accuracy, vigilantly investigating and resolving any discrepancies. Drive initiatives within Career Services to uphold adherence to federal, state, and regulatory standards. Collaborate with campus teams and directly contact graduates to verify placement data and support licensure and placement efforts. Coordinate with third-party verification entities to facilitate timely data corrections and employer verifications. Oversee the creation and analysis of Quality Assurance reports, pinpointing opportunities for process optimization. Guide campuses in implementing verification procedures and in conducting thorough documentation audits in Career Services. Address graduate inquiries proactively, aiding in the prevention of potential complaints and supporting successful placement outcomes. Certify that all Career Services related activities are consistently executed in alignment with established university policies and quality standards. Experience & Skills: Bachelors degree preferred. Minimum of 3 years of Career Services experience or related experience required. Proficient in Microsoft Excel and PowerPoint. Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities. Ability to work with individuals at the campuses, Administration and Shared Services. Excellent written and oral communication, project management, conceptual, and analytical skills. Ability to understand compliance and regulatory issues in a highly ethnic and culturally diverse student and associate community. Ability to train others on the regulatory requirements. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Management
Director, Franchise Innovation
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Franchise Innovation Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading, but redefining the world of payments. Role: Director, Franchise Innovation will be a leader with global responsibilities defining Mastercard's new Product and Franchise development across Services, building our Franchises of the future. This includes defining and establishing Franchise frameworks to support payments, data and value add services constructs, ideating and launching Franchise rules and standards to support innovative new use cases across data, AI and security solutions The role will support internal Franchise stakeholders to interpret, communicate, and solve for scale and interoperability requirements across payment and data ecosystems impacting onboarding, licensing, consumer protections and ecosystem performance monitoring and reporting considerations. This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Legal, Finance, Services, Treasury and Risk Management to deliver Franchise impact. The role is based in Purchase, US. Key Responsibilities include: • Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs • Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features • Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability • Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services • Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc. • Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets • Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision • Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments • Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical • Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch • Ability to deputize for other Franchise Innovation Directors and VP's All About You: •Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards •Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes •Robust understanding of how Mastercard scales our services, • Experience and demonstrated success leading cross functional workshops •Positive can-do orientation and a desire to work collaboratively and grow professionally •Experience engaging with complex global programs and cross functional teams •Ability to lead and drive impact in internal/external meetings and at external industry events •Proven ability to define problems, collect data, establish facts, and draw valid conclusions •Excellent analytical and problem-solving skills •Excellent verbal and written communication •Strong project management skills including superior organization, planning, and follow through. •Prior Services & innovation experience preferred in a product development, PMO or pre-sales role •Potential for travel (10%) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Franchise Innovation Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading, but redefining the world of payments. Role: Director, Franchise Innovation will be a leader with global responsibilities defining Mastercard's new Product and Franchise development across Services, building our Franchises of the future. This includes defining and establishing Franchise frameworks to support payments, data and value add services constructs, ideating and launching Franchise rules and standards to support innovative new use cases across data, AI and security solutions The role will support internal Franchise stakeholders to interpret, communicate, and solve for scale and interoperability requirements across payment and data ecosystems impacting onboarding, licensing, consumer protections and ecosystem performance monitoring and reporting considerations. This is a role with key objectives in shaping Mastercard's multi-rail strategy and delivering commercial success. You will be working closely with various teams within Franchise, Product and other key stakeholders including Legal, Finance, Services, Treasury and Risk Management to deliver Franchise impact. The role is based in Purchase, US. Key Responsibilities include: • Driving development of Franchise framework development across all Services including participation models, value exchange, associated rules/standards and potential compliance monitoring programs • Supporting the team in requirement gathering workshops with customers and internal stakeholders and other ecosystem partners to deliver an MVP and roadmap of features • Acting as a Franchise liaison in internal project meetings in which requirements are being developed and designed offering strategic insights/know-how for Franchise scalability • Facilitate development of Franchise rules and standards closely aligned with product vision to build seamless path of scalability across all Services • Develop value exchange diagrams and control points to ensure balanced exchange of value to enable key brand promises like consumer protections, disputes etc. • Serving as a point of contact for potential Franchise solutions and operational support which can be offered to commercialize offerings in target markets • Develop product guides to build out via close partnership with Mastercard services team for MVP, aligned with evolving product vision • Supporting interoperability and multi-rails scenarios where there is need to bridge Franchise frameworks between card and non-card payments • Ability to lead on a proposition and launch it as part of a cross functional team across multiple regions where speed to market is critical • Launch products and services via markets tests and/or controlled pilots, ensuring key metrics are captured and reviewed and used as robust entry and exit criteria to define the success of the launch • Ability to deputize for other Franchise Innovation Directors and VP's All About You: •Excellent understanding of Mastercard Services including Open Banking, Data and Finance principles, key participants, rules and standards •Excellent understanding of Franchise principles including onboarding, licensing, brand promises and disputes •Robust understanding of how Mastercard scales our services, • Experience and demonstrated success leading cross functional workshops •Positive can-do orientation and a desire to work collaboratively and grow professionally •Experience engaging with complex global programs and cross functional teams •Ability to lead and drive impact in internal/external meetings and at external industry events •Proven ability to define problems, collect data, establish facts, and draw valid conclusions •Excellent analytical and problem-solving skills •Excellent verbal and written communication •Strong project management skills including superior organization, planning, and follow through. •Prior Services & innovation experience preferred in a product development, PMO or pre-sales role •Potential for travel (10%) Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $159,000 - $254,000 USD
Director, Digital Assets & Crypto - Product Management
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Management Overview The world is shifting digital - and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets - Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard's network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a "go-to" contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders. • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment. • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations. • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems. • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications. • Exceptional communication and presentation skills, with experience engaging senior executives and external partners. • Strong business acumen, with the ability to identify, capture and deliver business results • Forward thinking, with ability to develop creative approaches to solve business situations • Strong ability to act as a team player and create trust and relationships across the organization, • Strong organizational agility and stakeholder management capabilities. • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Assets & Crypto - Product Management Overview The world is shifting digital - and that shift is only accelerating. To bring solutions that help our financial institution, merchant and fintech partners navigate the ever-evolving digital payments landscape and new emerging technologies, we are seeking seasoned product manager. The Digital Assets - Product Manager will play a key role in North America Product organization with a focus on integrating Mastercard's network and payment products with the digital assets and digital currencies space. The ideal candidate combines deep expertise in payments and product management with a strong grasp emerging trends in Digital Payments & Stablecoins. The individual will be a "go-to" contact for education, thought leadership, and regional product knowledge, and should understand the nuances of card networks, issuer, program managers, acquirer and merchant dynamics, be able to contextualize new trends within established payment frameworks. In this role, the Director of Product Management will: • Act as subject matter expert and represent the product portfolio in executive-level customer conversations, delivering clear, compelling narratives to stakeholders. • Lead go-to-market (GTM) and regional development of innovative digital asset and tokenized payment solutions that have strategic fit and value to Mastercard's customers and partners, including evaluation of the business value of solution concepts for Mastercard and its customers • Manage cross-functional teams, and internal stakeholders ranging from regional and global product teams, franchise, legal, sales and account management to ensure seamless execution throughout the product lifecycle, from readiness to deployment. • Understand customer feedback and help translate that into actions that advance our products, go-to-market strategies and to inform ongoing enhancements and regional adaptations. • Follow technology trends and provide insight & analysis of implications to internal stakeholders and channel partners All About You • Strong expertise in payments, digital commerce, and card issuance with demonstrated understanding of Stablecoins, the ability to bridge emerging technologies with traditional payment systems. • Demonstrated understanding of blockchain infrastructure with immersion across the digital assets ecosystem, spanning emerging L1/L2 networks, self-custodial wallets, and novel decentralized applications. • Exceptional communication and presentation skills, with experience engaging senior executives and external partners. • Strong business acumen, with the ability to identify, capture and deliver business results • Forward thinking, with ability to develop creative approaches to solve business situations • Strong ability to act as a team player and create trust and relationships across the organization, • Strong organizational agility and stakeholder management capabilities. • Experience in digital payments and/or management consultancy with ability to develop strategic points of view Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
Director Crypto Flows, Product Management
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Crypto Flows, Product Management Overview: Mastercard Blockchain and Digital Assets group is part of Mastercard's global Core Payments division, focused on the evolution of blockchain technology and the digital assets ecosystem and their implication on payments and commerce. Mastercard is a multi-rail company that continuously aims to provide value-add services to stakeholders across our ecosystem, including the use of compliant digital asset solutions. The Director, Crypto Flows Product Management will be responsible for supporting key product initiatives for on- and off-ramping between crypto / stablecoins and fiat, including Card Issuance, Send, Acceptance and emerging flows. The ideal candidate has knowledge of the card issuance and acceptance landscape, is familiar with the payments industry, and is interested in the blockchain and digital asset space. Role: - Lead product management activities for crypto flows products, in particular card on-ramping - Conduct comprehensive market sizing to identify and develop emerging crypto flow segments, including stablecoins, tokenized assets and DeFi - Engage with leading issuers, acquirers and merchants on emerging stablecoin use cases supported by MA traditional network - Support strategy, development, and scaling of crypto-linked card issuance products, delivering secure and innovative consumer experiences in collaboration with global crypto and card enabler partners - Create and maintain detailed product roadmaps, gather business requirements, and collaborate with multiple technical and non-technical stakeholders to deliver innovative products - Support sales and customer facing teams with communication and training on product functionality and enhancements - Drive changes to Mastercard's processes including franchise rules and risk management to ensure suitability for web3 transactions All About You: - Experience in the payments industry and ability to adapt new technologies and emerging payment methods to existing and new use cases - Experience in product development and product management, including concept definition / validation, and business requirements definition - Meticulous attention to detail coupled with the ability to connect data and trends to business objectives, all while embracing a strategic vision and delivering executive messaging supported by data and metrics - Strong enthusiasm and expertise in digital currency, blockchains, and stablecoins - Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders - Passionate about the subject and eager to contribute to the cutting edge of payments and digital currencies, especially when working with industry leaders - Prior knowledge of payment networks and processing is a plus - Proactive problem-solver, self-starter - Stellar team player with exceptional interpersonal skills and ability to collaborate in a cross-functional environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Crypto Flows, Product Management Overview: Mastercard Blockchain and Digital Assets group is part of Mastercard's global Core Payments division, focused on the evolution of blockchain technology and the digital assets ecosystem and their implication on payments and commerce. Mastercard is a multi-rail company that continuously aims to provide value-add services to stakeholders across our ecosystem, including the use of compliant digital asset solutions. The Director, Crypto Flows Product Management will be responsible for supporting key product initiatives for on- and off-ramping between crypto / stablecoins and fiat, including Card Issuance, Send, Acceptance and emerging flows. The ideal candidate has knowledge of the card issuance and acceptance landscape, is familiar with the payments industry, and is interested in the blockchain and digital asset space. Role: - Lead product management activities for crypto flows products, in particular card on-ramping - Conduct comprehensive market sizing to identify and develop emerging crypto flow segments, including stablecoins, tokenized assets and DeFi - Engage with leading issuers, acquirers and merchants on emerging stablecoin use cases supported by MA traditional network - Support strategy, development, and scaling of crypto-linked card issuance products, delivering secure and innovative consumer experiences in collaboration with global crypto and card enabler partners - Create and maintain detailed product roadmaps, gather business requirements, and collaborate with multiple technical and non-technical stakeholders to deliver innovative products - Support sales and customer facing teams with communication and training on product functionality and enhancements - Drive changes to Mastercard's processes including franchise rules and risk management to ensure suitability for web3 transactions All About You: - Experience in the payments industry and ability to adapt new technologies and emerging payment methods to existing and new use cases - Experience in product development and product management, including concept definition / validation, and business requirements definition - Meticulous attention to detail coupled with the ability to connect data and trends to business objectives, all while embracing a strategic vision and delivering executive messaging supported by data and metrics - Strong enthusiasm and expertise in digital currency, blockchains, and stablecoins - Strong written and verbal communication skills; ability to communicate your vision and roadmap effectively to a wide variety of stakeholders - Passionate about the subject and eager to contribute to the cutting edge of payments and digital currencies, especially when working with industry leaders - Prior knowledge of payment networks and processing is a plus - Proactive problem-solver, self-starter - Stellar team player with exceptional interpersonal skills and ability to collaborate in a cross-functional environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD
USAA
Lead Business Strategy & Planning Analyst
USAA San Antonio, Texas
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Lead Business Strategy Analyst. This role is instrumental in shaping the future of our member service experiences by bridging in-depth analytics with strategic foresight. You will analyze current trends, identify emerging opportunities, and develop robust plans to drive higher member satisfaction and value. You will collaborate closely with business leaders to translate strategic vision into actionable plans. This is a unique opportunity to apply your analytical and strategic planning skills to set the course for the future of member experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Leads discussions with key stakeholders to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience and provides support to lower levels towards this effort. Collaborates with key stakeholders to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement utilizing subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. Experience influencing business decisions. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Expert-level understanding of Agile methodologies and proven ability to effectively manage organizational demand and capacity by identifying, prioritizing, and optimizing work across multiple teams. Understanding of the customer/member journey, service operations, and broader business strategy, with the ability to connect analytical insights to overarching business objectives. Demonstrated ability to develop strategic plans, identify future trends, and translate findings into actionable strategic initiatives that enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights and strategic recommendations into compelling narratives, driving buy-in and action. Proven ability to tackle complex challenges, develop data-driven recommendations, and critically assess strategic options to inform planning and execution. Ability to work independently, manage strategic planning projects effectively, and proactively identify opportunities for analytical exploration and strategic advancement. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Join our Member Value team as a Lead Business Strategy Analyst. This role is instrumental in shaping the future of our member service experiences by bridging in-depth analytics with strategic foresight. You will analyze current trends, identify emerging opportunities, and develop robust plans to drive higher member satisfaction and value. You will collaborate closely with business leaders to translate strategic vision into actionable plans. This is a unique opportunity to apply your analytical and strategic planning skills to set the course for the future of member experience. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Leads discussions with key stakeholders to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience and provides support to lower levels towards this effort. Collaborates with key stakeholders to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement utilizing subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6 years of experience in data and/or analytics or strategy consulting. Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. Experience influencing business decisions. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics). What sets you apart: Prior U.S. military service or being a military spouse/domestic partner is highly valued. Expert-level understanding of Agile methodologies and proven ability to effectively manage organizational demand and capacity by identifying, prioritizing, and optimizing work across multiple teams. Understanding of the customer/member journey, service operations, and broader business strategy, with the ability to connect analytical insights to overarching business objectives. Demonstrated ability to develop strategic plans, identify future trends, and translate findings into actionable strategic initiatives that enhance member experience across all touchpoints. Exceptional communication and presentation skills, with a proven talent for translating complex insights and strategic recommendations into compelling narratives, driving buy-in and action. Proven ability to tackle complex challenges, develop data-driven recommendations, and critically assess strategic options to inform planning and execution. Ability to work independently, manage strategic planning projects effectively, and proactively identify opportunities for analytical exploration and strategic advancement. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Director, Retirement Income - Life Company
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking a talented Director, Retirement Income to lead multiple teams of Health, Life or Retirement Income Specialists, Sales/Solutions Consultants, and/or Business Process Owners who are responsible for providing appropriate solutions to our members to facilitate their financial security. Responsible for driving and delivering on product, member, and financial goals for Life Co. Leads and develops managers to improve performance and reduce variability amongst sales staff. Analyzes existing workflow and processes by organizing and integrating resources and systems. Implements changes to promote efficient and effective operations. Assists in the developing of programs to maximize effectiveness of member acquisition and relationship efforts We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Plano, TX.; San Antonio, TX, Phoenix, AZ.; Colorado Springs, CO.; or Tampa, FL. (Crosstown) campus. Relocation assistance is not available for this position. What you'll do: Leads and develops teams of Health, Life or Retirement managers, Sales/Solutions Consultants and/or Business Process Owners to build leadership skills, improve coaching effectiveness, and/or plan, direct and coordinate activities for complex processes. Responsible for development and implementation of operational plans in Health, Life or Retirement Income areas. Contributes to the achievement of Life Co. member, product, and financial goals through teams' performance. Effectively coaches managers to improve sales productivity and exceed departmental goals. Conducts data analysis to influence strategy to achieve business outcomes. Identifies, develops, and executes detailed continuous improvement plans to achieve measurable process, productivity, and acquisition improvements with Health, Life or Retirement Income. Fulfills the responsibilities of a securities principal as appropriate: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits. Responsible for the implementation and sustainment of seasonal surge strategies through internal and third-party relationships to serve more members. Responsible for achieving call center KPIs that align to best serving USAA members, running an efficient operating model, and high employee and member satisfaction. Coordinates efforts with the Situation Management Team and Incident Management Team to reduce downtime with potential risks that could harm employees and members. Partners with Legal, Risk and Compliance on interpretation of CMS (Center for Medicare and Medicaid Services) rules to provide guidance and clarification to executive and frontline leadership. Supports senior management to ensure plans, operational environment, regulatory obligations, schedules, communication, and training are in place for successful implementation of projects affecting the operations of Life Co. and potential impacts to front line employees. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 12 years without bachelor's degree) May be required to have the ability to obtain Life/Health license and any required Carrier appointments within 90 days of job entry. RETIREMENT INCOME ONLY: Required maintenance of FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53), and/or attainment within 90 days of job entry. 8 or more years of related experience in financial services operations to include process improvement and business analysis. 4 or more years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment. Demonstrated knowledge of financial products and services relevant to life or health insurance or retirement income What sets you apart: US military experience through military service or a military spouse/domestic partner Current/Active FINRA Series 7, 66 (or 63 and 65), 24, and 51 (or 53) Current Life and Health (Group 1) license MBA or master's degree in a financial or business-related field CERTIFIED FINANCIAL PLANNER (CFP ) designation 10 or more years of Retirement Planning and/or Annuity experience. 5 or more years of working experience directly leading a team of investment advisors in a Direct Distribution Channel. 3 or more years of direct leadership experience over other managers (leader of leaders) RICP (Retirement Income Certified Professional) Designation Experience managing a team of investment advisors in a call center environment. Compensation range: The salary range for this position is: $114,080 - $218,030 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Digital Authentication Product Management
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
USAA
Experienced Retirement Income Advisor (Sign-On Bonus)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
HVM Service Center Manager
Vertiv Boston, Massachusetts
POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
12/07/2025
Full time
POSITION SUMMARY High Voltage Maintenance is currently seeking an experienced Operations individual with some Sales background to manage our Boston territory. This Service Center Manager will provide business, managerial, and technical direction to our technicians and customers while developing and growing the service center. HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. RESPONSIBILITIES Responsible for the sales, profit, and quality of the area operation. Make regular sales calls on existing major accounts and establish contact with new accounts. Provide proposals or service contracts for HVM's services and repair work. Review and sign contracts consistent with Limits of Authority. Work with the Region Director, Regional Sales Manager and Marketing Services to promote new business. Develop Area Profit Plan using local committee and periodically review plan to ensure that Service Center work is on track. Hold periodic regular management committee meetings to promote effective communication and review business progress. Work with staff to develop weekly invoicing and monthly Status Reports. Review and audit field jobs. Responsible for the general supervision, safety and technical training of Field Engineers and Technicians. Coordinate technical training for field personnel and assist with career development. Review and recommend field technical procedures and procedure changes. Develop and review proposals, and review reports of field engineers. Coordinate and schedule work for our technicians with customers. QUALIFICATIONS Minimum five years same or similar work experience in the Industrial Service Industry. Requires a high degree of communication, supervisory, organizational, and good management skills. Communicate effectively, writing and verbally, with clients, peers, subordinates, and management. Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment. Willing to do some overnight travel to cover field region and attend company meetings. Regularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. Valid Driver's License with clean driving record. EDUCATION AND CERTIFICATIONS Four-year degree or graduate of Electrical Technical School or Military equivalent, BSEE/BSEET preferred. TRAVEL TIME REQUIRED 25% The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . If you are interested in applying or learning more about this role, please visit the company's career page located on Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Massachusetts locality is between $124,425 to $155,466 per year plus Sales Incentive Plan-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
Director, Product Management - Open Finance (Lending Solutions)
MasterCard Salt Lake City, Utah
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
Director, Product Management - Open Finance (Lending Solutions)
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
USAA
Solutions Management Consultant - Life Company Direct Distribution Team
USAA Colorado Springs, Colorado
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active FINRA Series 7 Current / Active Life/Health license CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking two talented Solutions Management Consultants to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics. Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge. Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed. Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists. Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals. Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management Collaborates with specialists to evaluate and/or present solutions and related advice. Follows defined training routines, effectively reports activity, and manages follow up and sustainment. Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience. Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts. Advanced knowledge of life insurance products to include term, permanent, and health solutions. Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications. Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization. Knowledgeable in the applications of Agile processes and procedures. Knowledgeable in the application of risk management framework and regulatory requirements for Life Co. What sets you apart: US military experience through military service or a military spouse/domestic partner Current / Active FINRA Series 7 Current / Active Life/Health license CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations 10 or more years of experience with wholesaling, sales training, and coaching on financial service products. Previous leadership experience with strong feedback delivery skills Proven track record of coaching others and driving successful behaviors. Working experience with Life, Health and Annuity products and ability to articulate complex concepts. Experience building relationships and working in a matrixed environment. Strong facilitation skills and experience building presentations. Experience utilizing financial planning tools (i.e. Life or Retirement income calculations). Compensation range: The salary range for this position is: $103,450 - $197,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Quality Assurance Advisor I - Litigation
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor I for Litigation, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA office. Relocation assistance is not available for this position. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a results and production-oriented mindset. What sets you apart: Experience in managing claims litigation. Experience leading through change and/or strategy transformation. Advanced knowledge of related claims litigation processes. Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights. Practical application or understanding of reporting tools (ie. Salesforce, Tableau ). Proven experience partnering with audit, risk and/or compliance. Experience working with both internal and external partners/suppliers. Current or previous military member and/or military spouse. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $69,920-$129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Quality Assurance Advisor I for Litigation, you will be responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are executed consistently, align with internal objectives, and comply with external regulations. Delivers results of quality assurance assessments, studies, and initiatives to stakeholders and recommends best course of action for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week out of any of our regional offices to include: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA office. Relocation assistance is not available for this position. What you'll do: Develops and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA/LOB and Enterprise strategy. Develops, recommends, implements, and monitors, materials and events to meet quality requirements. Serves as a resource to team members and/or business and identifies appropriate issues for escalation. Conducts analysis/audits and partners with peers to make recommendations of business solutions and/or key work products. Develops, documents, and maintains Quality Management governance and controls standards, such as KPIs. Generates reports and participates in the delivery of results to leaders and stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience, in addition to the minimum years of experience required, may be substituted in lieu of degree. 4 years progressive operations or process experience in the financial services, insurance, or relevant industry. Experience identifying problems/trends and developing and recommending solutions for business issues. Demonstrates critical thinking, influences through subject matter expertise, provides data analysis for applicable business issues, and approaches work with a results and production-oriented mindset. What sets you apart: Experience in managing claims litigation. Experience leading through change and/or strategy transformation. Advanced knowledge of related claims litigation processes. Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights. Practical application or understanding of reporting tools (ie. Salesforce, Tableau ). Proven experience partnering with audit, risk and/or compliance. Experience working with both internal and external partners/suppliers. Current or previous military member and/or military spouse. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $69,920-$129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Director, Digital Authentication Product Management
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Digital Authentication Product Management Overview: The Digital Payments team is looking for a Digital Authentication Director to lead the commercialization of Passkey authentication in US and Canada. This individual will be the subject matter expert on payment authentication with a focus on building, enhancing and commercializing authentication capabilities for both MDES network tokens and Identity Check, in partnership with key internal and external stakeholders. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. Payment authentication will encompass biometric challenge authentication with device-based Passkeys and frictionless risk-based authentication and enhanced data sharing services. Role: • Lead the successful adoption and launch of authentication services with the largest financial institutions and merchants. • Shape the future of digital checkout with a focus on monetization, checkout conversion and transaction success optimization. • End-to-end product management responsibilities with a focus on the digital checkout experience. • Bring Voice of Customer feedback to North America regional and global product management teams and ensure active dialogue and decisioning is made against the feedback. • Partner with Global Product Management to build and enhance Mastercard's digital capabilities. • Establish clear merchant and issuer-facing value proposition and narratives, with accompanied sales enablement materials. • Identify industry trends and opportunities for Mastercard to expand our reach in digital payments and further drive value for our customers and the ecosystem. • Perform robust market landscape analysis to identify new customer segments for Mastercard to focus enablement efforts (e.g., Merchants, Payment service Providers, Processors, etc.). All About You: Required Skills: •Strong product management expertise with proven ability to execute highly complex projects, with multiple external and internal stakeholders. • Ability to clearly articulate customer business requirements for internal sizing and development. • Willingness and ability to effectively partner and collaborate to prioritize and influence product development. • Operates with a sense of urgency and sees problems through to resolution. • Strong business acumen and excellent communication and interaction skills - ability to develop strategic narrative and lead customer-facing technical conversations across different levels of the organization. • Proven ability to act as a team player and to create trust in cross-functional relationships. • Forward thinking, with ability to develop creative approaches to solve business situations Key skills & capabilities that will be developed/strengthened upon completion of this role: Project Management, Analytics, Research, analysis of E/M commerce landscape, ecommerce trend analysis, creation and implementation of Go-To-Market activities Education & Experience • Bachelor's degree in business or equivalent work experience; advanced degree desired • Prior experience from either management consulting , payments industry, ecommerce or financial services with focus on experience in product management, loyalty, marketing, strategy Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD New York City, New York: $178,000 - $284,000 USD
Sales Specialist - Construction
Black & Decker (U.S.) Inc. Norwood, Massachusetts
Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER What You'll Do As a Trades Specialist, you'll be part of our Commercial Construction field sales team as a field-based employee in your assigned territory of Boston, MA. You'll get to: Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers Partner with Channel Marketing to implement and coordinate marketing initiatives Maintain and use as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities Who You Are You always strive to do a good job but wouldn't it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. You also have: Bachelor's degree in Business Management, Marketing, or related fields preferred. Relevant construction field experience could be a substitute for higher education 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record delivering results and experience selling to high-level executives, C-Suite, and jobsite directors preferred Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills Ability to meld empathy with determination to achieve outstanding results Valid Driver's License and physical ability to travel up to 50% within territory assignment Proficient in Microsoft applications; Excel, PowerPoint, Word, Outlook What You'll Receive You'll receive a competitive salary and a great benefits plan: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs. How You'll Feel We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at or at . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
12/07/2025
Full time
Make Your Mark. Shape Your Future. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER What You'll Do As a Trades Specialist, you'll be part of our Commercial Construction field sales team as a field-based employee in your assigned territory of Boston, MA. You'll get to: Achieve top-line sales targets based on division and local market goals & objectives through selling DEWALT PTE, HTAS, STANLEY, LENOX, IRWIN, BOSTITCH, PORTERCABLE brands to our end-user customer base Establish, develop, and maintain key relationships with end-user partners through product and services solutions as well as management of CORE and other SBD user contracts and programs for user responsibilities Teach and mentor your local market team on the process of End User development: who to contact (trade associations, safety personnel, engineers, quality managers, general managers, line supervisors, chief mechanics, purchasing, etc.), how they execute the purchasing process (central and facility), and how to align their efforts with the local market teams, product managers, local distributors, and service centers Partner with Channel Marketing to implement and coordinate marketing initiatives Maintain and use as a CRM and Planning tool. Communicate successes and failures in a timely fashion to develop a more streamlined process and future for success with key accounts and opportunities Who You Are You always strive to do a good job but wouldn't it be great if you could do your job and do a world of good? You care about quality - at every level. You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. In fact, you embrace it. You also have: Bachelor's degree in Business Management, Marketing, or related fields preferred. Relevant construction field experience could be a substitute for higher education 3+ years of experience in Sales or Marketing for Construction Supplies with a proven track record delivering results and experience selling to high-level executives, C-Suite, and jobsite directors preferred Strong interpersonal, negotiation, problem-solving, verbal and written communication, organization, and multitasking skills Ability to meld empathy with determination to achieve outstanding results Valid Driver's License and physical ability to travel up to 50% within territory assignment Proficient in Microsoft applications; Excel, PowerPoint, Word, Outlook What You'll Receive You'll receive a competitive salary and a great benefits plan: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs. How You'll Feel We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. We Don't Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights. Who We Are We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company. Benefits & Perks You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners. What You'll Also Get Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths. Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too. Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices. EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at or at . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
Director, Open Finance & Developers Experience - Commercialization Strategy Analytics
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role • Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. • Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. • Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. • Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. • Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. • Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. • Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. • Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. • Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You •Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. • Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. • Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. • Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. • Strong leadership, communication, and stakeholder management skills across global teams. • Analytical mindset with experience in market research, customer insights, and performance tracking. • Experience building partnerships with global developer platforms, communities, or third-party integrators. • Familiarity with API documentation, developer portals, and sandbox environments. • Ability to translate technical capabilities into business value for diverse audiences. • Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $179,000 - $305,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role • Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. • Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. • Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. • Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. • Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. • Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. • Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. • Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. • Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You •Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. • Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. • Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. • Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. • Strong leadership, communication, and stakeholder management skills across global teams. • Analytical mindset with experience in market research, customer insights, and performance tracking. • Experience building partnerships with global developer platforms, communities, or third-party integrators. • Familiarity with API documentation, developer portals, and sandbox environments. • Ability to translate technical capabilities into business value for diverse audiences. • Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $179,000 - $305,000 USD
Director, Product Development, Online Checkout
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development, Online Checkout Overview: Mastercard Checkout Services focuses on making payments simpler, more efficient, and more secure. We are building highly scalable digital payment experiences through our products such as Click to Pay, Secure Card on File Tokenization and Token Authentication Service. Our vision is to enable eliminate manual entry of cards online, and enable secure and seamless checkout experiences. This Director of Product Development, with a strong technical & strategic focus, will be part of Mastercard Checkout Services team, and shape the strategic roadmap and bring innovative solutions to life towards scaling Mastercard Checkout Services. We are looking for a top performer with entrepreneurial spirit and experience in executing complex strategic & technology projects across multiple product teams, working with exceptional colleagues around the globe. This is a high-impact role at the intersection of product strategy, innovation, and solution design. If you're passionate about shaping the future of digital payments through smart, scalable architecture and creative solutioning, join us! Role • Lead solutioning for product discovery initiatives, exploring new product features, use cases, trends, and market opportunities that will contribute to the evolution of long-term product strategy. • Support pre-sales and partnership engagements by providing feasibility assessments, solution designing, and work in co-innovation model. • Act as the technical bridge between external partners and internal product development teams-balancing user experience, feasibility, and system constraints. • Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 9+ years in product strategy, product development, or solution architecture roles - digital payments experience is a plus. • Familiarity with online checkout, tokenization, authentication, and PCI-related topics. • Strong understanding of web technologies, APIs, cloud-native architecture, and service-oriented design. • Proven experience translating abstract product goals into concrete architecture and system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration and communication skills with both technical and non-technical stakeholders. • Proven ability to work with extremely fast paced environment, meet deadlines, and collaborate effectively across teams. • Bachelor's degree required, Advanced degree preferred. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
Director, Solution Engineering Product Architect
MasterCard San Francisco, California
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD

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