Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Neuroscience ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Nurse Manager Neuroscience ICU for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self -conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: Texas State RN license or Compact is accepted. National Specialty Certification or plan to achieve within 1 year of hire. BLS/ACLS is required. Must have a minimum of five years' experience as an RN in specialty area. Must have two years' nursing leadership experience. BSN is required - MSN is preferred. ICU experience is required. Trauma experience is highly preferred. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Nurse Manager Neuroscience ICU opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
04/29/2024
Full time
Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Neuroscience ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Nurse Manager Neuroscience ICU for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self -conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: Texas State RN license or Compact is accepted. National Specialty Certification or plan to achieve within 1 year of hire. BLS/ACLS is required. Must have a minimum of five years' experience as an RN in specialty area. Must have two years' nursing leadership experience. BSN is required - MSN is preferred. ICU experience is required. Trauma experience is highly preferred. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Nurse Manager Neuroscience ICU opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description Introduction Are you ready to manage in a new era as a Nurse Manager of Emergency Services where building a healthier tomorrow is more than a job? Our Medical City Plano team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Nurse Manager of Emergency Services where your passion for leading and creativity are valued? We want your knowledge and expertise! Job Summary and Qualifications Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement. Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures. Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices . Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities; community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan. What qualifications you will need: Education: BSN required; MSN or Master's Degree in related field preferred. Licensure/certification/registration: Texas State RN license or compact license is accepted. National Specialty Certification or plan to achieve within 1 year of hire. BLS/ACLS as required Experience: Minimum 2 years in a nursing management position. Special Skills & Qualifications: Ability to listen, interact and communicate verbally and in writing. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If this is the kind of dynamic growth opportunity that compels you, apply for the Nurse Manager of Emergency Services role. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
04/29/2024
Full time
Description Introduction Are you ready to manage in a new era as a Nurse Manager of Emergency Services where building a healthier tomorrow is more than a job? Our Medical City Plano team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a Nurse Manager of Emergency Services where your passion for leading and creativity are valued? We want your knowledge and expertise! Job Summary and Qualifications Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement. Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures. Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices . Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities; community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan. What qualifications you will need: Education: BSN required; MSN or Master's Degree in related field preferred. Licensure/certification/registration: Texas State RN license or compact license is accepted. National Specialty Certification or plan to achieve within 1 year of hire. BLS/ACLS as required Experience: Minimum 2 years in a nursing management position. Special Skills & Qualifications: Ability to listen, interact and communicate verbally and in writing. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If this is the kind of dynamic growth opportunity that compels you, apply for the Nurse Manager of Emergency Services role. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description Introduction Do you want to join an organization that invests in you as a(an) Nurse Manager Labor and Delivery? At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Nurse Manager Labor and Delivery like you to be a part of our team. Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures. Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practice Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: BSN required - MSN or Master's Degree in related field is preferred. Texas State RN license or Compact license is accepted. National Certification or plan to achieve within 1 year of hire/transfer is required. BLS/ACLS as required by individual department. Must have a minimum of 2 years in a nursing management position. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Nurse Manager Labor and Delivery opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
04/29/2024
Full time
Description Introduction Do you want to join an organization that invests in you as a(an) Nurse Manager Labor and Delivery? At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Nurse Manager Labor and Delivery like you to be a part of our team. Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures. Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practice Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: BSN required - MSN or Master's Degree in related field is preferred. Texas State RN license or Compact license is accepted. National Certification or plan to achieve within 1 year of hire/transfer is required. BLS/ACLS as required by individual department. Must have a minimum of 2 years in a nursing management position. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Nurse Manager Labor and Delivery opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Palo Verde, our exclusive apartment community in Austin, TX GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
04/29/2024
Full time
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at Palo Verde, our exclusive apartment community in Austin, TX GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service. SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager. SUPERVISION EXERCISED: N/A ESSENTIAL FUNCTIONS: Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks. Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director. 3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines. 4. Organize incoming packages systematically and distribute as needed. 5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met. 6. Utilize CRM to effectively manage resident relations, service requests and resident communications. Property Condition oversight 1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation. 2. Walk through all amenities daily to ensure they are stocked and in good condition. 3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved. 4. Provide superior customer service to internal and external customers. Back-Up coverage 1. Interact with walk-in prospects by showing the property if needed and answering questions about the community. 2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls. 3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director. 4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area. 5. Complete market summary and comp reports as directed. 6. Comply with all Company policies and procedures related to employment. 7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job. 8. Perform Resident Service Manager duties in the absence of the Resident Service Manager. 9. Perform other duties as assigned or as necessary. PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations. Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated. Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates. Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work. EDUCATION AND EXPERIENCE: 1. High School Diploma, or equivalent, is required. 2. Associate degree in business administration or equivalent, is preferred. 3. Minimum of two years of office experience is required. 4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred. 5. Must have and maintain a valid driver's license unless otherwise noted. UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. IN THE ROLE Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations REQUIREMENTS HS Diploma/GED Must be able to travel locally for business development purposes PREFERRED REQUIREMENTS Sales, Collections or Customer Service experience Bilingual - Spanish Target base salary range is $18.00-$20.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. WHO WE ARE A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
PUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. IN THE ROLE Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations REQUIREMENTS HS Diploma/GED Must be able to travel locally for business development purposes PREFERRED REQUIREMENTS Sales, Collections or Customer Service experience Bilingual - Spanish Target base salary range is $18.00-$20.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. WHO WE ARE A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site W ho we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
At OneMain , Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site W ho we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site W ho we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. I n the Role Deliver results related to individual and branch sales goals as well as customer expectations Develop new relationships - and maintain existing relationships - working with customers throughout the loan process and loan life cycle Present financial solutions, based on customer needs, that meet their goals Present customers with optional insurance products Educate customers on the terms and conditions of their loan to ensure a clear understanding Partner with local businesses to seek out and develop new customers Learn how to utilize credit underwriting techniques and sales tools Manage the life cycle of the loan, including collections activities, complying with all laws and regulations Requirements: HS Diploma/GED Preferred: Sales, Collections or Customer Service experience Bilingual - Spanish Location: On site W ho we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our 1,400 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be in person, by phone and online. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Burn Trauma ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Nurse Manager Burn Trauma ICU for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: Must be an RN with a Texas State license - Compact is accepted. BSN is required - MSN is preferred. National Specialty certification or plans to obtain within year of hire/transfer. BLS/ACLS is required. Must have a minimum of five years' experience as an RN in the ICU. Must have a minimum of two years' supervisory experience in specialty area. Burn and trauma experience is highly preferred. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Nurse Manager Burn Trauma ICU opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
04/29/2024
Full time
Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Nurse Manager Burn Trauma ICU opening with Medical City Plano today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a(an) Nurse Manager Burn Trauma ICU for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications The Nurse Manager has 24/7 accountability and responsibility for a defined patient care area to provide a climate optimal for the provision of individualized goal directed nursing care that supports the mission, vision and values of Medical City Plano and the philosophy of the Department of Nursing. The nurse manager is expected to provide an environment where nurses practice autonomously utilizing evidence-based practices. The Nurse Manager is responsible for planning and providing individual goal directed nursing care that promotes, advocates for and supports the nursing staff's primary commitment to protect the health, safety, and rights of the individual, family or community. POSITION RESPONSIBILITIES: Compliance with 5 Standards of Star Service; always delivering exceptional service to our patients, physicians, guests, coworkers, volunteers and vendors. Maintains education and development appropriate for position. Performs position in line with Employee Satisfaction, Patient Satisfaction, Physician Satisfaction, Continuous Performance Improvement, and/or Community Involvement Adheres to established hospital and department guidelines and protocols. Supports hospital mission, vision, and values. Develops and implements a plan for assuring delivery of individual goal directed nursing care through the use of the nursing process. Provides care in an evidenced-based environment. Practices autonomously, consistent with practice standards and research-based policy/procedures Exercises independent judgment within the context of interdisciplinary patient care. Provides care/treatment/services within the Synergy Model and Evidenced Based Practices Delegates tasks appropriate to meet the needs of the individual patient and to the skills of the employee supervised. Develops and implements a plan for care delivery with patient safety as the primary goal. Demonstrates expertise in selecting and managing unit-based staff. Demonstrates commitment to customer focused care, star service and service recovery. Reviews budget and assume responsibility for maintaining operating expenses at target levels. Incorporates the philosophy of the Department of Nursing and the hospital's mission, vision and values and Five Indicators of success in the design and implementation of a plan for staff development, care delivery and unit growth. Participates in and encourage staff participation in performance improvement as an educational experience and a tool for continual improvement of quality of care and nursing sensitive indicators. Promotes involvement of self and staff in health promotion/educational community activities, community involvement, lifelong learning and nursing research. Participates in development and evaluation of professional practice by participating on unit and/or hospital committees, special projects and through attendance at staff meetings and town halls. Actively participates in unit and/or hospital performance improvement activities. Delivers patient care and/or department service in a safe, competent, and efficient manner as determined by outcomes, quality monitors, and other internal and external processes. Maintains positive interpersonal relationships and self-conduct to contribute positively to the delivery of quality care and services, and to orderly operation of the department and the facility. Maintains and enhances skills through consultation with interdisciplinary team members, participation in planning activities, and attendance at in-service and continuing education programs. Completes mandatory education, including, but not limited to, infection control, patient safety, quality improvement, MSDS and OSHA standards (PPE, First Aid and Bloodborne Pathogens, Hazard Communications, Emergency Procedures and Job Safety). Follows established guidelines for compliance with Infection Prevention and TJC Patient Safety Goals and Practices. Actively seeks ways to control costs without compromising patient safety, quality of care or the services delivered. Demonstrates knowledge of the occurrence reporting system and reports trends in occurrences to staff, quarterly. Uses this information to improve patient safety. Ensures staff is educated on established guidelines for reporting significant medical errors or unanticipated outcomes in the patient's care which results in patient harm. Addresses patient safety in the Performance Improvement Plan/Patient Safety Plan What qualifications you will need: Must be an RN with a Texas State license - Compact is accepted. BSN is required - MSN is preferred. National Specialty certification or plans to obtain within year of hire/transfer. BLS/ACLS is required. Must have a minimum of five years' experience as an RN in the ICU. Must have a minimum of two years' supervisory experience in specialty area. Burn and trauma experience is highly preferred. Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations. "Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare. Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN Senior Vice President and Chief Nursing Executive If you find this opportunity compelling, we encourage you to apply for our Nurse Manager Burn Trauma ICU opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Description Summary: Responsible for completing tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point of use systems. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Utilize scanning technology for par locations. • Cycle counting and physical inventory counting as directed. • Order picking and packing including documentation. • Restocking pars and inventories. • Unit rounding, processing, and distributing supplies in a timely manner. • Basic understanding of product numbers and unit of measure. • Ability to check expiration dates and maintain clean and orderly stocking areas. • Ability to ensure a compliant ready state in all assigned areas. • Perform tasks in INFOR (ERP System) appropriately including transactions in Par Specialist, Warehouse Clerk, and Mobile Supply Chain Mgmt. • Provide excellent customer service. • Basic computer knowledge • Ability to communicate effectively, both verbally and in writing • Other duties as assigned by management. Requirements: A. Education/Skills High School Diploma or equivalent preferred. B. Experience 1 year of relevant work experience preferred. C. Licenses, Registrations, or Certifications None Required. Work Schedule: TBD Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
04/29/2024
Full time
Description Summary: Responsible for completing tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point of use systems. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Utilize scanning technology for par locations. • Cycle counting and physical inventory counting as directed. • Order picking and packing including documentation. • Restocking pars and inventories. • Unit rounding, processing, and distributing supplies in a timely manner. • Basic understanding of product numbers and unit of measure. • Ability to check expiration dates and maintain clean and orderly stocking areas. • Ability to ensure a compliant ready state in all assigned areas. • Perform tasks in INFOR (ERP System) appropriately including transactions in Par Specialist, Warehouse Clerk, and Mobile Supply Chain Mgmt. • Provide excellent customer service. • Basic computer knowledge • Ability to communicate effectively, both verbally and in writing • Other duties as assigned by management. Requirements: A. Education/Skills High School Diploma or equivalent preferred. B. Experience 1 year of relevant work experience preferred. C. Licenses, Registrations, or Certifications None Required. Work Schedule: TBD Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
Description Summary: Responsible for completing tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point of use systems. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Utilize scanning technology for par locations. • Cycle counting and physical inventory counting as directed. • Order picking and packing including documentation. • Restocking pars and inventories. • Unit rounding, processing, and distributing supplies in a timely manner. • Basic understanding of product numbers and unit of measure. • Ability to check expiration dates and maintain clean and orderly stocking areas. • Ability to ensure a compliant ready state in all assigned areas. • Perform tasks in INFOR (ERP System) appropriately including transactions in Par Specialist, Warehouse Clerk, and Mobile Supply Chain Mgmt. • Provide excellent customer service. • Basic computer knowledge • Ability to communicate effectively, both verbally and in writing • Other duties as assigned by management. Requirements: Education/Skills High School Diploma or equivalent preferred. Experience 1 year of relevant work experience preferred. Licenses, Registrations, or Certifications None Required. Work Schedule: TBD Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
04/29/2024
Full time
Description Summary: Responsible for completing tasks associated with inventory control such as scanning products, picking orders, restocking par carts, inventory locations, and point of use systems. Responsibilities: • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. • Utilize scanning technology for par locations. • Cycle counting and physical inventory counting as directed. • Order picking and packing including documentation. • Restocking pars and inventories. • Unit rounding, processing, and distributing supplies in a timely manner. • Basic understanding of product numbers and unit of measure. • Ability to check expiration dates and maintain clean and orderly stocking areas. • Ability to ensure a compliant ready state in all assigned areas. • Perform tasks in INFOR (ERP System) appropriately including transactions in Par Specialist, Warehouse Clerk, and Mobile Supply Chain Mgmt. • Provide excellent customer service. • Basic computer knowledge • Ability to communicate effectively, both verbally and in writing • Other duties as assigned by management. Requirements: Education/Skills High School Diploma or equivalent preferred. Experience 1 year of relevant work experience preferred. Licenses, Registrations, or Certifications None Required. Work Schedule: TBD Work Type: Full Time EEO is the law - click below for more information: We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .
Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service daily. In the Role • Responding to inbound caller inquiries around general claim or benefit questions and status requests, with focus on quality and first call resolution • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures • Negotiate with customers to resolve account matters • Maintain and notate all appropriate information and documentation on customer accounts • Processing calls from internal Team Members with inquiries on benefits or policies • Maintaining accounts and updating information in various databases • Providing an explanation of programs, benefits, and policies • Tracking the reason for each call to ensure successful resolution • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets Requirements • High School Diploma or equivalent • 3+ years Customer Service experience • Must possess good verbal and written communication skills. • Good listening skills and high degree of accuracy required • Self-starter, requiring little or minimal supervision • Must be able to handle multi-faceted tasks • Ability to resolve difficult or pressure situations with minimal supervision Preferred: Customer service experience, contact center experience preferred Insurance experience preferred Location: Fort Worth, TX Or Evansville, IN Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date)
04/29/2024
Full time
Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service daily. In the Role • Responding to inbound caller inquiries around general claim or benefit questions and status requests, with focus on quality and first call resolution • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures • Negotiate with customers to resolve account matters • Maintain and notate all appropriate information and documentation on customer accounts • Processing calls from internal Team Members with inquiries on benefits or policies • Maintaining accounts and updating information in various databases • Providing an explanation of programs, benefits, and policies • Tracking the reason for each call to ensure successful resolution • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets Requirements • High School Diploma or equivalent • 3+ years Customer Service experience • Must possess good verbal and written communication skills. • Good listening skills and high degree of accuracy required • Self-starter, requiring little or minimal supervision • Must be able to handle multi-faceted tasks • Ability to resolve difficult or pressure situations with minimal supervision Preferred: Customer service experience, contact center experience preferred Insurance experience preferred Location: Fort Worth, TX Or Evansville, IN Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date)
Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service daily. In the Role • Responding to inbound caller inquiries around general claim or benefit questions and status requests, with focus on quality and first call resolution • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures • Negotiate with customers to resolve account matters • Maintain and notate all appropriate information and documentation on customer accounts • Processing calls from internal Team Members with inquiries on benefits or policies • Maintaining accounts and updating information in various databases • Providing an explanation of programs, benefits, and policies • Tracking the reason for each call to ensure successful resolution • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets Requirements • High School Diploma or equivalent • 3+ years Customer Service experience • Must possess good verbal and written communication skills. • Good listening skills and high degree of accuracy required • Self-starter, requiring little or minimal supervision • Must be able to handle multi-faceted tasks • Ability to resolve difficult or pressure situations with minimal supervision Preferred: Customer service experience, contact center experience preferred Insurance experience preferred Location: Fort Worth, TX Or Evansville, IN Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date)
04/29/2024
Full time
Customer Service Specialist (Intermediate) As a Customer Service Specialist, you will become an integral part of our quality-driven team. Customer Service Reps are held to a high standard and must be able to multi-task without compromising quality. The successful candidate will respond to a variety of telephone inquiries on a variety of issues using exceptional customer service daily. In the Role • Responding to inbound caller inquiries around general claim or benefit questions and status requests, with focus on quality and first call resolution • Work with clients in a consultative manner in accordance with all applicable laws, policies, and procedures • Negotiate with customers to resolve account matters • Maintain and notate all appropriate information and documentation on customer accounts • Processing calls from internal Team Members with inquiries on benefits or policies • Maintaining accounts and updating information in various databases • Providing an explanation of programs, benefits, and policies • Tracking the reason for each call to ensure successful resolution • Work together as both team member and individual contributor in a goal-oriented environment to meet individual and team targets Requirements • High School Diploma or equivalent • 3+ years Customer Service experience • Must possess good verbal and written communication skills. • Good listening skills and high degree of accuracy required • Self-starter, requiring little or minimal supervision • Must be able to handle multi-faceted tasks • Ability to resolve difficult or pressure situations with minimal supervision Preferred: Customer service experience, contact center experience preferred Insurance experience preferred Location: Fort Worth, TX Or Evansville, IN Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date)
Odyssey Systems has an exciting opportunity for a Journeyman NEPA Specialist providing support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. The Theater Battle Control Division manages efforts focused on developing, acquiring, fielding and sustaining programs that support worldwide communications, Battle Management, Command & Control, Intelligence, Surveillance & Reconnaissance (C2ISR), Tactical Air Control, Air/Ground Surveillance, Time Critical Targeting, Combat Identification, Radar Imagery, Integrated Air/Missile Defense, and Mobile/Fixed C2ISR Performance, Exploitation & Dissemination Facilities. The Environmental NEPA Specialist will provide a wide range of functions relating to Environmental aspects of USAF Environmental Impact Analysis Process (EIAP) outlined in 36 CFR 989. The NEPA Specialist will develop formal agency administrative records for multiple, concurrent NEPA actions in accordance with 36 CFR 989 - Air Force EIAP, the Council on Environmental Quality (CEQ) regulations, and the 2012 Air Force NEPA Center EIAP Administrative Record Instructions. This is a full time position located in Mountain Home, ID Duties includ e, but not limited to: Assists the Cultural Resources Manager (CRM) maintain the cultural resources programs for radar installations to perform and sustain required inventories, recovery and development of programs designed to protect historic and cultural resources on the military-owned and withdrawn property Assists in establishing and maintaining control for the evaluation, protection, and reservation of archaeological, historical, and cultural resources, supports the CRM with compliance. Conducts surveys including coordinating with the Environmental Impact Assessment Program (EIAP) manager and radar Installation management, accomplishes the field work, evaluates sites, and writes the reports and site records. Ensures finalized documents are submitted to the Tribal Relations Officers (THPOs) and State Historic Preservation Office (SHPO) and any other appropriate agency. Preforms on-site evaluation efforts to include contacting the applicable range manager and prepares a briefing within 24 hours Controls the maintenance of all archaeology records including updating installation maps. Responds immediately to reports of discovered human remains including contacting the Tribal Relations Officers Conducts annual vegetation (flora) and wildlife (fauna) monitoring and inventories, including rare/sensitive and invasive species, for Idaho military training lands state-wide. Identifies vegetation and wildlife to species. Assists with the implementation of native habitat restoration and invasive species control projects in accordance with Department of Defense (DoD) and applicable local, state, or federal agency guidelines, including but not limited to: preparing restoration or species control plans; obtaining plant materials and other restoration equipment or resources; site selection and preparation; seeding and planting; equipment operation and maintenance; and site monitoring/reporting Observes and documents impacts to natural resources (on or adjacent to Idaho military training lands state-wide). These include, but are not limited to: military activities, livestock grazing, wildfire, weather, invasive exotic species, erosion, and others Maintains, reconciles, and summarizes annual and long-term vegetation and wildlife databases from all monitoring and field data collected state-wide. Conducts quality assurance and quality control (QA/QC) on the database per program standards. Analyzes and reports the data to provide the basis for sound ecosystem management decisions and restoration planning and prioritization. Conducts wildlife and botanical site clearances that meet DoD, Department of Interior and State of Idaho standards, compiles site specific species list, and develops/submits associated specialist reports for regulatory documentation (ESA, NEPA, MBPA, BGEPA etc.). Collects, processes, analyzes, and provides associated meta-data to develop geo-referenced natural resource products using geographic information systems (GIS), specifically Arc-GIS. Develops, implements, and/or presents resource management plans, resource specialist reports, education materials, and NEPA documentation as needed. Serves as a liaison between the base and federal/state regulatory agencies regarding reportable spills. Ensures all units and visiting units are aware of the base spill reporting requirements and ensures they have appropriate spill response material. Maintaining digital records and hard copy files, internal/external stakeholder comments and communications/legal records, mailing lists and labels correspondences to stakeholders Scheduling conference calls and internal staff meetings Developing and/or providing appropriate letterhead to Subject Matter Experts (SMEs) and environmental contractors for use in generating required correspondence Developing/producing stakeholder comment cards, sign-in sheets, outreach materials Taking internal team notes during conference calls/meetings, making copies Manage the schedules, timelines, and critical paths for multiple, concurrent NEPA actions Coordinating with installation SMEs regarding statuses of legal compliance requirements supporting the larger NEPA action Communicating and coordinating with environmental contractors producing installation NEPA documents Scheduling public meetings at various facilities, including coordinating with installation PA and/or NEPA contractor on requirements Providing schedule updates to leadership via power point presentations and other digital media, Sending email reminders to internal stakeholders regarding critical path deadlines Organize Christmas Valley administrative record for completed NEPA actions Organize digital records and hard copy files, internal/external stakeholder comments and communications/legal records, consolidate all records within the 366 CES/CEIE records office Assist the 366 CES/CEIE NEPA manager in processing AF Forms 332/813 as needed Minimum Required Qualifications: Citizenship: Must be a US citizen Clearance: Must have and be able to maintain a Secret level clearance Education: High-school diploma or equivalent Years' experience: 7+ years of directly related experience, five of which must be in the DoD A minimum of 5 years' experience within the last 10 years must be in NEPA project development. Knowledge of federal, state, and tribal statutes and regulations, environmental policies, and procedures. Review documents for compliance with National Environmental Policy Act (NEPA). Review of environmental plans to address, but not limited to, the following: wetlands, water quality, waste management, wildlife habitat, noise, hazardous materials, and mitigation strategies for adverse impacts. Analysis and review of documents, environmental impact of proposals, and historic properties and natural resources. Reviews and ensures mitigation measures are integrated with loan and grant documents. Conducts audits for compliance and program outreach, policies, and procedures. Recommends approval of environmental review documentation and decisions. Specialized training and/or education level in environmental science or engineering field may be considered. Additional Information: Location: Mountain Home, ID Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support. Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
04/29/2024
Full time
Odyssey Systems has an exciting opportunity for a Journeyman NEPA Specialist providing support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. The Theater Battle Control Division manages efforts focused on developing, acquiring, fielding and sustaining programs that support worldwide communications, Battle Management, Command & Control, Intelligence, Surveillance & Reconnaissance (C2ISR), Tactical Air Control, Air/Ground Surveillance, Time Critical Targeting, Combat Identification, Radar Imagery, Integrated Air/Missile Defense, and Mobile/Fixed C2ISR Performance, Exploitation & Dissemination Facilities. The Environmental NEPA Specialist will provide a wide range of functions relating to Environmental aspects of USAF Environmental Impact Analysis Process (EIAP) outlined in 36 CFR 989. The NEPA Specialist will develop formal agency administrative records for multiple, concurrent NEPA actions in accordance with 36 CFR 989 - Air Force EIAP, the Council on Environmental Quality (CEQ) regulations, and the 2012 Air Force NEPA Center EIAP Administrative Record Instructions. This is a full time position located in Mountain Home, ID Duties includ e, but not limited to: Assists the Cultural Resources Manager (CRM) maintain the cultural resources programs for radar installations to perform and sustain required inventories, recovery and development of programs designed to protect historic and cultural resources on the military-owned and withdrawn property Assists in establishing and maintaining control for the evaluation, protection, and reservation of archaeological, historical, and cultural resources, supports the CRM with compliance. Conducts surveys including coordinating with the Environmental Impact Assessment Program (EIAP) manager and radar Installation management, accomplishes the field work, evaluates sites, and writes the reports and site records. Ensures finalized documents are submitted to the Tribal Relations Officers (THPOs) and State Historic Preservation Office (SHPO) and any other appropriate agency. Preforms on-site evaluation efforts to include contacting the applicable range manager and prepares a briefing within 24 hours Controls the maintenance of all archaeology records including updating installation maps. Responds immediately to reports of discovered human remains including contacting the Tribal Relations Officers Conducts annual vegetation (flora) and wildlife (fauna) monitoring and inventories, including rare/sensitive and invasive species, for Idaho military training lands state-wide. Identifies vegetation and wildlife to species. Assists with the implementation of native habitat restoration and invasive species control projects in accordance with Department of Defense (DoD) and applicable local, state, or federal agency guidelines, including but not limited to: preparing restoration or species control plans; obtaining plant materials and other restoration equipment or resources; site selection and preparation; seeding and planting; equipment operation and maintenance; and site monitoring/reporting Observes and documents impacts to natural resources (on or adjacent to Idaho military training lands state-wide). These include, but are not limited to: military activities, livestock grazing, wildfire, weather, invasive exotic species, erosion, and others Maintains, reconciles, and summarizes annual and long-term vegetation and wildlife databases from all monitoring and field data collected state-wide. Conducts quality assurance and quality control (QA/QC) on the database per program standards. Analyzes and reports the data to provide the basis for sound ecosystem management decisions and restoration planning and prioritization. Conducts wildlife and botanical site clearances that meet DoD, Department of Interior and State of Idaho standards, compiles site specific species list, and develops/submits associated specialist reports for regulatory documentation (ESA, NEPA, MBPA, BGEPA etc.). Collects, processes, analyzes, and provides associated meta-data to develop geo-referenced natural resource products using geographic information systems (GIS), specifically Arc-GIS. Develops, implements, and/or presents resource management plans, resource specialist reports, education materials, and NEPA documentation as needed. Serves as a liaison between the base and federal/state regulatory agencies regarding reportable spills. Ensures all units and visiting units are aware of the base spill reporting requirements and ensures they have appropriate spill response material. Maintaining digital records and hard copy files, internal/external stakeholder comments and communications/legal records, mailing lists and labels correspondences to stakeholders Scheduling conference calls and internal staff meetings Developing and/or providing appropriate letterhead to Subject Matter Experts (SMEs) and environmental contractors for use in generating required correspondence Developing/producing stakeholder comment cards, sign-in sheets, outreach materials Taking internal team notes during conference calls/meetings, making copies Manage the schedules, timelines, and critical paths for multiple, concurrent NEPA actions Coordinating with installation SMEs regarding statuses of legal compliance requirements supporting the larger NEPA action Communicating and coordinating with environmental contractors producing installation NEPA documents Scheduling public meetings at various facilities, including coordinating with installation PA and/or NEPA contractor on requirements Providing schedule updates to leadership via power point presentations and other digital media, Sending email reminders to internal stakeholders regarding critical path deadlines Organize Christmas Valley administrative record for completed NEPA actions Organize digital records and hard copy files, internal/external stakeholder comments and communications/legal records, consolidate all records within the 366 CES/CEIE records office Assist the 366 CES/CEIE NEPA manager in processing AF Forms 332/813 as needed Minimum Required Qualifications: Citizenship: Must be a US citizen Clearance: Must have and be able to maintain a Secret level clearance Education: High-school diploma or equivalent Years' experience: 7+ years of directly related experience, five of which must be in the DoD A minimum of 5 years' experience within the last 10 years must be in NEPA project development. Knowledge of federal, state, and tribal statutes and regulations, environmental policies, and procedures. Review documents for compliance with National Environmental Policy Act (NEPA). Review of environmental plans to address, but not limited to, the following: wetlands, water quality, waste management, wildlife habitat, noise, hazardous materials, and mitigation strategies for adverse impacts. Analysis and review of documents, environmental impact of proposals, and historic properties and natural resources. Reviews and ensures mitigation measures are integrated with loan and grant documents. Conducts audits for compliance and program outreach, policies, and procedures. Recommends approval of environmental review documentation and decisions. Specialized training and/or education level in environmental science or engineering field may be considered. Additional Information: Location: Mountain Home, ID Odyssey Systems Consulting Group, is an innovative small business committed to providing world-class technical, management, and training support services to government and public sector clients. We focus on people, processes, and performance to deliver superior results. Since our inception in 1997, our commitment to mission success and customer satisfaction has been recognized with exponential growth and exceptional past performance ratings. We accept challenging assignments and drive projects from the planning stages, through implementation, and into operations and support. Please note: Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
Collections Specialist At OneMain, Collections Specialists contact customers to help them fulfill their financial obligations by arranging for repayment or settlement of account balances and offering appropriate products or services. Our work focuses on our existing customers with long-term relationships with us. This role will span servicing and collections of personal loans and credit cards. Collection Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Help customers with all financial servicing needs through inbound and outbound contact. Work with our clients in a consultative manner, following all applicable laws, policies, and procedures Negotiate with customers to resolve account matters Maintain and note all appropriate information and documentation on customer and account status. Collaborate with others on the team involved with collecting and servicing accounts Investigate, research, and track consumer information using online skip-tracing tools Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements High School Diploma or GED Preferred Sales, customer service or collections experience in retail, call center, or business-to-business environments is highly preferred Active listening and communication Skilled at achieving and exceeding goals Ability to thrive in a fast-paced team environment Bilingual: Spanish Work Schedule: The average work week has three days during standard business hours and up to two late nights (up to 8p). The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain, Customer Account Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role will span servicing and collections of personal loans or credit cards. Customer Account Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Maintain and note all appropriate information and documentation on customer and account status Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements High School Diploma or GED Proficiency in utilizing multiple tools/systems simultaneously Skilled at achieving and exceeding goals Preferred Experience working in customer service, collections or call center environment Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: On-site - Hybrid scheduling available after 90 days in the role, availability is based upon individual performance. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Call Center, Collections, Account Resolution, Debt, Receivable, Sales, Retail, Customer Service, Customer Care, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
04/29/2024
Full time
At OneMain, Customer Account Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role will span servicing and collections of personal loans or credit cards. Customer Account Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Maintain and note all appropriate information and documentation on customer and account status Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements High School Diploma or GED Proficiency in utilizing multiple tools/systems simultaneously Skilled at achieving and exceeding goals Preferred Experience working in customer service, collections or call center environment Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM The schedule includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: On-site - Hybrid scheduling available after 90 days in the role, availability is based upon individual performance. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Call Center, Collections, Account Resolution, Debt, Receivable, Sales, Retail, Customer Service, Customer Care, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
Maintenance Specialist- Space Planning Are you looking to join a team for a fast-growing company that can offer you flexible scheduling, competitive rates, and the possibility for advancement as you move throughout your career? If so, SAS Retail Services has a great opportunity for you! As an SAS team member, you will partner with retailers to enhance the consumer's shopping experience. You will be responsible for maintaining a strong communication flow between all parties as well as supporting the team by providing the necessary tools to execute our services in the most efficient manner while delivering high-quality results. At SAS Retail Services, we hire talented associates like you and give you the tools and training you need to succeed and advance in your career. As a large growing company with a national and global reach, our company offers you many opportunities to learn new skills and seek higher positions. APPLY TODAY! Responsibilities: Maintain, protect, and improve SPHQ eMapping database integrity. Create and manage the SPHQ mapping hierarchy, maintaining multiple store layout folders and store maps, creating the system and structure to update and change store assortment and space allocation information as the changes are executed in the future. Update selected maps for all Albertsons stores with space and schematic changes based on Consumer Demand direction and needs, ensuring store assortment and space changes flow to downstream systems in a timely and efficient manner. Adapt/interpret Consumer Demand direction to meet business goals based on individual store layouts and challenges. Coordinate and utilize reporting tools and store feedback to identify data gaps and errors in the eMapping, gauging the level of data risk, and updating the system/information with an appropriate sense of urgency. Ongoing review of store authorization reporting (unallocated), taking action as needed to monitor/correct schematic versioning and placement. Provide direction and support to Division Space Planning for regional/partial map updates, management of future map updates, and facilitate store specific schematic requests/needs. Provide direction to external vendor support on system updates and special projects. Work closely with Layout Designers on new store/remodel schedule to ensure category initiatives are captured Qualifications: 2 years Store Stocking or reset team experience preferred 2 years store level or backstage store planning/space allocation a plus Store level merchandising/retail experience preferred Knowledge of category reset processes and procedures preferred File maintenance experience a plus Strong pc skills and working knowledge of Albertsons internal systems Knowledge of CAD based software systems Excellent written and verbal communication skills Team oriented with high organizational skills Considerable initiative and problem solving skills Excellent customer service skills Ability to manage multiple projects simultaneously Pay Range-$19.00/Hr. - $20.00/Hr. Job to remain open until filled.
04/29/2024
Full time
Maintenance Specialist- Space Planning Are you looking to join a team for a fast-growing company that can offer you flexible scheduling, competitive rates, and the possibility for advancement as you move throughout your career? If so, SAS Retail Services has a great opportunity for you! As an SAS team member, you will partner with retailers to enhance the consumer's shopping experience. You will be responsible for maintaining a strong communication flow between all parties as well as supporting the team by providing the necessary tools to execute our services in the most efficient manner while delivering high-quality results. At SAS Retail Services, we hire talented associates like you and give you the tools and training you need to succeed and advance in your career. As a large growing company with a national and global reach, our company offers you many opportunities to learn new skills and seek higher positions. APPLY TODAY! Responsibilities: Maintain, protect, and improve SPHQ eMapping database integrity. Create and manage the SPHQ mapping hierarchy, maintaining multiple store layout folders and store maps, creating the system and structure to update and change store assortment and space allocation information as the changes are executed in the future. Update selected maps for all Albertsons stores with space and schematic changes based on Consumer Demand direction and needs, ensuring store assortment and space changes flow to downstream systems in a timely and efficient manner. Adapt/interpret Consumer Demand direction to meet business goals based on individual store layouts and challenges. Coordinate and utilize reporting tools and store feedback to identify data gaps and errors in the eMapping, gauging the level of data risk, and updating the system/information with an appropriate sense of urgency. Ongoing review of store authorization reporting (unallocated), taking action as needed to monitor/correct schematic versioning and placement. Provide direction and support to Division Space Planning for regional/partial map updates, management of future map updates, and facilitate store specific schematic requests/needs. Provide direction to external vendor support on system updates and special projects. Work closely with Layout Designers on new store/remodel schedule to ensure category initiatives are captured Qualifications: 2 years Store Stocking or reset team experience preferred 2 years store level or backstage store planning/space allocation a plus Store level merchandising/retail experience preferred Knowledge of category reset processes and procedures preferred File maintenance experience a plus Strong pc skills and working knowledge of Albertsons internal systems Knowledge of CAD based software systems Excellent written and verbal communication skills Team oriented with high organizational skills Considerable initiative and problem solving skills Excellent customer service skills Ability to manage multiple projects simultaneously Pay Range-$19.00/Hr. - $20.00/Hr. Job to remain open until filled.
About the role As a Delivery Driver/Merchandiser, you play an essential role in the customer service experience providing a best-in-class delivery experience. You will deliver the customers' purchases in a fast, safe and professional manor, build relationships and maintain Total Wine & More's brand beyond the store. When not making deliveries, you will select and package on-line orders, process freight, stock shelves and help maintain all floor merchandise and inventory standards to ensure the store is organized and clean. You will report to the store management team. Total Wine & More will provide a vehicle for deliveries. Car is not required. You will Provide customer service by greeting and establishing a relationship with customers when delivering our products Follow all traffic and safety laws and operate vehicle in a safe manner, and able to drive during all inclement weather conditions Maintain road safety and cleanliness standards in TWM vehicle - comply with all company policies and guidelines Verify ID at time of delivery to prevent alcohol sales to a minor and refuse delivery to minors and intoxicated customers Load, tag and deliver merchandise to customers ordering online; resolve delivery inventory discrepancies Maintain all vehicle check forms including the sign in/out form, the vehicle damage check and pre-inspection forms Select and package products ordered on-line, and support in-store pick up, curbside pickup and delivery Complete freight process, ensure sorting area is safe and organized including unloading truck trailers, loading carts and distributing to correct locations; pull and tag merchandise from back room and overheads with visible conspicuous labels Maintain aisles by following established sorting and stocking guidelines Open and stack cases and merchandise; break down boxes and bale cardboard Ensure signage is correctly placed; build displays and end caps; clean and maintain merchandise Become familiar with and sharing Total Wine & More's product portfolio What we're looking for 21 years of age or older Have and maintain a clean motor vehicle record (MVR), including 5 years without any major traffic violations and 3 years without a minor traffic violation Work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours Experience using technology applicable to the position and access information necessary to complete daily responsibilities 1-year delivery, retail sales associate, merchandiser, or inventory specialist experience preferred, to include greeting customers and managing inventory Strong interpersonal skills with a positive and engaging attitude Value collaboration and acting as a team player Desire to develop knowledge of product and services Physical Requirements (with or without accommodations) Walk, climb ladders, bend down repeatedly, and be on feet for 8-10 hours a day Lift and carry 50lbs and take 100lb dollies up-stairs We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability and life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development, industry knowledge, and wine, spirits, and beer education Consumer classes & More! Grow with us! Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at ! Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
04/29/2024
Full time
About the role As a Delivery Driver/Merchandiser, you play an essential role in the customer service experience providing a best-in-class delivery experience. You will deliver the customers' purchases in a fast, safe and professional manor, build relationships and maintain Total Wine & More's brand beyond the store. When not making deliveries, you will select and package on-line orders, process freight, stock shelves and help maintain all floor merchandise and inventory standards to ensure the store is organized and clean. You will report to the store management team. Total Wine & More will provide a vehicle for deliveries. Car is not required. You will Provide customer service by greeting and establishing a relationship with customers when delivering our products Follow all traffic and safety laws and operate vehicle in a safe manner, and able to drive during all inclement weather conditions Maintain road safety and cleanliness standards in TWM vehicle - comply with all company policies and guidelines Verify ID at time of delivery to prevent alcohol sales to a minor and refuse delivery to minors and intoxicated customers Load, tag and deliver merchandise to customers ordering online; resolve delivery inventory discrepancies Maintain all vehicle check forms including the sign in/out form, the vehicle damage check and pre-inspection forms Select and package products ordered on-line, and support in-store pick up, curbside pickup and delivery Complete freight process, ensure sorting area is safe and organized including unloading truck trailers, loading carts and distributing to correct locations; pull and tag merchandise from back room and overheads with visible conspicuous labels Maintain aisles by following established sorting and stocking guidelines Open and stack cases and merchandise; break down boxes and bale cardboard Ensure signage is correctly placed; build displays and end caps; clean and maintain merchandise Become familiar with and sharing Total Wine & More's product portfolio What we're looking for 21 years of age or older Have and maintain a clean motor vehicle record (MVR), including 5 years without any major traffic violations and 3 years without a minor traffic violation Work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours Experience using technology applicable to the position and access information necessary to complete daily responsibilities 1-year delivery, retail sales associate, merchandiser, or inventory specialist experience preferred, to include greeting customers and managing inventory Strong interpersonal skills with a positive and engaging attitude Value collaboration and acting as a team player Desire to develop knowledge of product and services Physical Requirements (with or without accommodations) Walk, climb ladders, bend down repeatedly, and be on feet for 8-10 hours a day Lift and carry 50lbs and take 100lb dollies up-stairs We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability and life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development, industry knowledge, and wine, spirits, and beer education Consumer classes & More! Grow with us! Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at ! Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.