Graham Healthcare Group is hiring for an IT Technician to join our dynamic team. This position will provide escalation support and maintenance for client IT services on tablets, computers, mobile devices, printers and any other end-user hardware and software. This position will also execute client device installation, repairs, and upgrades to ensure optimal performance. IT Technician Job Responsibilities: Assist in developing long-term strategies and support capacity planning to meet future client IT needs Identify and capture user requirements Conduct research on, evaluate, and recommend client devices, software, and related products for purchase Install, upgrade, configure, maintain, and troubleshoot end-user hardware and software to ensure required desktop service levels Ensure accurate tracking of hardware through Asset Management procedures Perform onsite and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users, recommending and implementing corrective solutions, as needed. Provide escalated level 2 Service Desk support for end-user software issues. Support Problem Management activities within technical area of expertise Support accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes Support new-hire orientation and onboarding requirements Collaborate with system and network administrators to ensure efficient operation of the company's client services environment If necessary, liaise with third-party support and equipment vendors Adhere to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management) Contribute to continual service improvement in all aspects of IT support function Education and/or Experience Associate Degree in IT required, Bachelor's preferred Prior Help Desk experience Initiative to learn and understand process/workflow Excellent troubleshooting skills, phone skills and customer service skills About Graham Healthcare Group: As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum. Join Graham Healthcare Group and enjoy the following benefits: Competitive Pay: With opportunity for advancement! Health and Welfare Benefits : Various Medical, Dental, and Vision insurance options for you and your family to choose from! Supplemental Benefits: Company paid Life Insurance and Disability Benefits (also, pre-tax FSA and HSA plans are offered! Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day! Retirement: Save for your future with our company offered 401k Plan and Pension! Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on Tuition for selected courses offered by Purdue and Kaplan! ( Benefits may vary based on your Employment Status) NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR238385
04/29/2024
Full time
Graham Healthcare Group is hiring for an IT Technician to join our dynamic team. This position will provide escalation support and maintenance for client IT services on tablets, computers, mobile devices, printers and any other end-user hardware and software. This position will also execute client device installation, repairs, and upgrades to ensure optimal performance. IT Technician Job Responsibilities: Assist in developing long-term strategies and support capacity planning to meet future client IT needs Identify and capture user requirements Conduct research on, evaluate, and recommend client devices, software, and related products for purchase Install, upgrade, configure, maintain, and troubleshoot end-user hardware and software to ensure required desktop service levels Ensure accurate tracking of hardware through Asset Management procedures Perform onsite and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users, recommending and implementing corrective solutions, as needed. Provide escalated level 2 Service Desk support for end-user software issues. Support Problem Management activities within technical area of expertise Support accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes Support new-hire orientation and onboarding requirements Collaborate with system and network administrators to ensure efficient operation of the company's client services environment If necessary, liaise with third-party support and equipment vendors Adhere to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management) Contribute to continual service improvement in all aspects of IT support function Education and/or Experience Associate Degree in IT required, Bachelor's preferred Prior Help Desk experience Initiative to learn and understand process/workflow Excellent troubleshooting skills, phone skills and customer service skills About Graham Healthcare Group: As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum. Join Graham Healthcare Group and enjoy the following benefits: Competitive Pay: With opportunity for advancement! Health and Welfare Benefits : Various Medical, Dental, and Vision insurance options for you and your family to choose from! Supplemental Benefits: Company paid Life Insurance and Disability Benefits (also, pre-tax FSA and HSA plans are offered! Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day! Retirement: Save for your future with our company offered 401k Plan and Pension! Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on Tuition for selected courses offered by Purdue and Kaplan! ( Benefits may vary based on your Employment Status) NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR238385
Our Client is Looking for a Help Desk Product Support Technician Hybrid role The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for our client's compliance monitoring product line (Care Orchestrator). Beyond the primary call center job functions, this position will provide customer support during new installations. Roles & Responsibilities These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.) Remote configuration of software according to customer specifications. Post install support within the product support call center. Additionally, the role will assist customers with maximizing the utility of Care Orchestrator software by appropriately configuring the software and training end-users to meet individual customer needs. This position will also work closely with the software engineering team to resolve escalated customer issues and to determine requirements for future releases, as well as assist with testing future releases prior to launch. Research, record, and provide appropriate feedback and solutions to customers with regard to product complaints and events associated with the software application. Inform Product Managers on customer issues related to software utilization and software design. Must maintain technical expertise with both Respironics sleep therapy products and their usage as well as general networking and PC skills. BEHAVIORS: The successful candidate will demonstrate: Conflict Management, Timely Decision Making, Process and Time Management Skills. Market foresight, learning agility and teaming Ability to deal with multiple tasks and conflicting priorities An action/problem solving orientation including independent thought process and independent learning Maintain software and computer technical expertise Outstanding Interpersonal and communication skills Ability to work within a team environment GROWTH: The successful candidate will: Define with their manager goals for personal and professional development Take accountability to execute their personal development plan to grow within current role and to prepare for future roles Minimum Qualifications EDUCATION: Minimum of an Associates degree, Bachelors degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience. EXPERIENCE: A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired. Professional phone skills and Customer Service Skills highly desired. Experience with use of software including Microsoft Office, Word, Excel and SAP required. Must possess a good understanding of computer functionality and experience with software/hardware troubleshooting. A demonstrated understanding of computer networks and database structure is also required to perform the role. Knowledge of Windows XP, Vista, 7, and 8 Operating systems required. Knowledge of Android and iOS mobile operating systems highly desired. Knowledge of SQL Server preferred. PROFESSIONAL OTHER REQUIREMENTS: This position performs in a standard call center environment which includes a scheduled shift rotation covering 8am-8pm Monday through Friday. Limited travel (5%) which could require the setup of equipment up to 25 lbs. Requires a demonstrated proficiency in use of standard office equipment including computers. EOE/AA
04/29/2024
Full time
Our Client is Looking for a Help Desk Product Support Technician Hybrid role The Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for our client's compliance monitoring product line (Care Orchestrator). Beyond the primary call center job functions, this position will provide customer support during new installations. Roles & Responsibilities These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.) Remote configuration of software according to customer specifications. Post install support within the product support call center. Additionally, the role will assist customers with maximizing the utility of Care Orchestrator software by appropriately configuring the software and training end-users to meet individual customer needs. This position will also work closely with the software engineering team to resolve escalated customer issues and to determine requirements for future releases, as well as assist with testing future releases prior to launch. Research, record, and provide appropriate feedback and solutions to customers with regard to product complaints and events associated with the software application. Inform Product Managers on customer issues related to software utilization and software design. Must maintain technical expertise with both Respironics sleep therapy products and their usage as well as general networking and PC skills. BEHAVIORS: The successful candidate will demonstrate: Conflict Management, Timely Decision Making, Process and Time Management Skills. Market foresight, learning agility and teaming Ability to deal with multiple tasks and conflicting priorities An action/problem solving orientation including independent thought process and independent learning Maintain software and computer technical expertise Outstanding Interpersonal and communication skills Ability to work within a team environment GROWTH: The successful candidate will: Define with their manager goals for personal and professional development Take accountability to execute their personal development plan to grow within current role and to prepare for future roles Minimum Qualifications EDUCATION: Minimum of an Associates degree, Bachelors degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience. EXPERIENCE: A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired. Professional phone skills and Customer Service Skills highly desired. Experience with use of software including Microsoft Office, Word, Excel and SAP required. Must possess a good understanding of computer functionality and experience with software/hardware troubleshooting. A demonstrated understanding of computer networks and database structure is also required to perform the role. Knowledge of Windows XP, Vista, 7, and 8 Operating systems required. Knowledge of Android and iOS mobile operating systems highly desired. Knowledge of SQL Server preferred. PROFESSIONAL OTHER REQUIREMENTS: This position performs in a standard call center environment which includes a scheduled shift rotation covering 8am-8pm Monday through Friday. Limited travel (5%) which could require the setup of equipment up to 25 lbs. Requires a demonstrated proficiency in use of standard office equipment including computers. EOE/AA
eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our client has a brand new opportunity for a qualified Level 3 Technician to join their team onsite in Chandler, AZ. This resource will be responsible for sustaining factory computing hardware such as WinClients, Remote Operations Center (Windows-based computer) workstations, and factory network components. In addition to computing hardware, physical touch network support will also be required. Duties and Responsibilities: Perform troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment Responsible for communication with customers, client technicians, and software / hardware specialists Work as part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests Provide Incident and Request support by working with remote Level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA Perform hardware Rack and Stack installations of both Network and Server equipment, cable management, and installation of required network cabling Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials Provide server install support Mount servers into the rack in Datacenter Connect network cables Set up iLO based on document provided Perform patching of servers and clients Provide Network Physical Touch support Skills and Qualifications: Associate degree or certification in a technology services / technical discipline, or equivalent work experience preferred Minimum 3 to 5+ years of technical experience desired Technical certifications are a plus but not required Windows imaging knowledge Intermediate Windows OS troubleshooting knowledge Must be able to lift up to 35 lbs. solo May be required to walk / sit / stand / crawl / kneel for extended periods Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles) Ability to climb ladders and work from heights Must be able to work independently as well as in teams of 3 to 4 and be flexible Cleanroom experience is a plus Must have excellent customer service skills and excellent written / verbal communication skills Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10 / 11 Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects Ability to multi-task and prioritize between multiple factory issues We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/29/2024
Full time
eX cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity. Our client has a brand new opportunity for a qualified Level 3 Technician to join their team onsite in Chandler, AZ. This resource will be responsible for sustaining factory computing hardware such as WinClients, Remote Operations Center (Windows-based computer) workstations, and factory network components. In addition to computing hardware, physical touch network support will also be required. Duties and Responsibilities: Perform troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment Responsible for communication with customers, client technicians, and software / hardware specialists Work as part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests Provide Incident and Request support by working with remote Level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA Perform hardware Rack and Stack installations of both Network and Server equipment, cable management, and installation of required network cabling Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials Provide server install support Mount servers into the rack in Datacenter Connect network cables Set up iLO based on document provided Perform patching of servers and clients Provide Network Physical Touch support Skills and Qualifications: Associate degree or certification in a technology services / technical discipline, or equivalent work experience preferred Minimum 3 to 5+ years of technical experience desired Technical certifications are a plus but not required Windows imaging knowledge Intermediate Windows OS troubleshooting knowledge Must be able to lift up to 35 lbs. solo May be required to walk / sit / stand / crawl / kneel for extended periods Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles) Ability to climb ladders and work from heights Must be able to work independently as well as in teams of 3 to 4 and be flexible Cleanroom experience is a plus Must have excellent customer service skills and excellent written / verbal communication skills Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10 / 11 Strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects Ability to multi-task and prioritize between multiple factory issues We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
Job Summary: Express Employment Professionals in Bellingham is hiring Construction Materials Testing Technician's (CMT) for an exciting new full-time opportunity! This is a long-term opportunity that offers competitive pay and benefits. Responsibilities & Qualifications Include: Perform field and laboratory testing of Soils, Concrete, and Asphalt American Concrete Institute (ACI) Certification Proficiency in Aggregate, Bituminous, Concrete, Masonry, Mortar, Grout, and Soil tests per ASTM standards This Company Offers: Health Insurance Dental Insurance Flexible Schedule Paid Time Off (PTO) Paid Training Tuition Reimbursement Wellness Program Opportunities for Advancement Overtime Pay: Earn $23.00 per hour Schedule: Full time Position Type: Evaluation Hire Location: Bellingham, WA We take walk-in interviews Monday-Friday from 7:00 AM-5:00 PM! Or you can call or text us at for an immediate interview! Have you heard about our $200 REFERRAL BONUS? Refer a friend to Express, and after they work 80 hours, you'll get $200 CASH ! For confidential consideration, we offer several ways to apply: -Call or text our office at for an immediate phone interview. -Complete an online application on our website: -Email your resume to: -Come by our office and talk to one of our Employment Specialists: 4164 Meridian Street Ste 200 Bellingham, WA 98226 -If you do not have time to fill out an application, let us know! We can fill one out for you! About Express Employment Professionals: When you choose Express Employment Professionals for your employment search, you gain access to a network of top local companies and the support of our experience in hiring professionals who specialize in recruiting. Your education, skills, and experience are matched with the short-term, contract, and full-time positions our client companies have hired Express to recruit for. This is a FREE service for all job seekers Express has a wide range of jobs that meet employment goals including Administrative, Professional, Skilled Trades, and Commercial positions Our Office Services Division is always recruiting for: Receptionist Front Desk Executive Data Entry Administrative Assistant Customer Service Office Assistant Executive Assistant File Clerk For a complete list of all open positions: Visit Follow us on Facebook@ Express Employment Professionals- Bellingham Follow us on Instagram@ Expressbellingham! Follow our jobs on our App@
04/28/2024
Full time
Job Summary: Express Employment Professionals in Bellingham is hiring Construction Materials Testing Technician's (CMT) for an exciting new full-time opportunity! This is a long-term opportunity that offers competitive pay and benefits. Responsibilities & Qualifications Include: Perform field and laboratory testing of Soils, Concrete, and Asphalt American Concrete Institute (ACI) Certification Proficiency in Aggregate, Bituminous, Concrete, Masonry, Mortar, Grout, and Soil tests per ASTM standards This Company Offers: Health Insurance Dental Insurance Flexible Schedule Paid Time Off (PTO) Paid Training Tuition Reimbursement Wellness Program Opportunities for Advancement Overtime Pay: Earn $23.00 per hour Schedule: Full time Position Type: Evaluation Hire Location: Bellingham, WA We take walk-in interviews Monday-Friday from 7:00 AM-5:00 PM! Or you can call or text us at for an immediate interview! Have you heard about our $200 REFERRAL BONUS? Refer a friend to Express, and after they work 80 hours, you'll get $200 CASH ! For confidential consideration, we offer several ways to apply: -Call or text our office at for an immediate phone interview. -Complete an online application on our website: -Email your resume to: -Come by our office and talk to one of our Employment Specialists: 4164 Meridian Street Ste 200 Bellingham, WA 98226 -If you do not have time to fill out an application, let us know! We can fill one out for you! About Express Employment Professionals: When you choose Express Employment Professionals for your employment search, you gain access to a network of top local companies and the support of our experience in hiring professionals who specialize in recruiting. Your education, skills, and experience are matched with the short-term, contract, and full-time positions our client companies have hired Express to recruit for. This is a FREE service for all job seekers Express has a wide range of jobs that meet employment goals including Administrative, Professional, Skilled Trades, and Commercial positions Our Office Services Division is always recruiting for: Receptionist Front Desk Executive Data Entry Administrative Assistant Customer Service Office Assistant Executive Assistant File Clerk For a complete list of all open positions: Visit Follow us on Facebook@ Express Employment Professionals- Bellingham Follow us on Instagram@ Expressbellingham! Follow our jobs on our App@
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
04/28/2024
Full time
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
04/28/2024
Full time
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
04/27/2024
Full time
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We have a brand-new opportunity for a Level 2 Support Technician to join our client's team onsite in Bloomfield, CT and provide end user support. Duties and Responsibilities: Provide Install, Move, Add, Change (IMAC), Break-Fix and End User Support activities as required Stage, build and image systems with standard client image Complete special projects as requested Provide technical training to more junior employees Troubleshoot End User hardware and software incidents Follow Asset Management policy and procedures. Complete monthly cycle counts Skills and Qualifications: Minimum 2+ years of Deskside Support service experience A+, MCP, MSCE or equivalent certification desired Strong communication skills Strong analytic and troubleshooting skills Strong customer support skills Strong working knowledge and understanding of MS Office and basic business applications Good knowledge of Mac device support may be required $28.00 - $30.00 per hour Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/27/2024
Full time
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We have a brand-new opportunity for a Level 2 Support Technician to join our client's team onsite in Bloomfield, CT and provide end user support. Duties and Responsibilities: Provide Install, Move, Add, Change (IMAC), Break-Fix and End User Support activities as required Stage, build and image systems with standard client image Complete special projects as requested Provide technical training to more junior employees Troubleshoot End User hardware and software incidents Follow Asset Management policy and procedures. Complete monthly cycle counts Skills and Qualifications: Minimum 2+ years of Deskside Support service experience A+, MCP, MSCE or equivalent certification desired Strong communication skills Strong analytic and troubleshooting skills Strong customer support skills Strong working knowledge and understanding of MS Office and basic business applications Good knowledge of Mac device support may be required $28.00 - $30.00 per hour Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
04/27/2024
Full time
Are you interested in driving change? Do you have a curiosity-driven mindset to discover what is possible? Are you a self-driven individual with integrity? Do you want to be part of a department that is on the path to become uniquely extraordinary? If so, join us as Stemilt's IT Technical Support. Stemilt, a vertically integrated Company that brings wholesome and earth friendly products to families around the world, and the largest employer and pillar for the Wenatchee valley community, is looking to become a leading employer, not just in its home valley but, around Washington, and the world. If you are an open-minded, continuously learning individual that looks to push the limits, and is beyond ego This Company is for you. We are World Famous! Join us, you will love it here ! As Stemilt's IT Technical Support you are charged with providing end users support and maintenance within the organization's desktop computing environment, plant systems, as well as many other administration tasks. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. This position supports four thousand Stemilters and it's required to deliver extraordinary customer service at all levels, in addition to troubleshooting problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion and providing end-user assistance where required . Excellent interpersonal communication skills confidentiality a must. Additional Responsibilities Receive and respond to assigned tasks, incoming calls, pages, and/or e-mails regarding desktop and thin client Immediately respond to any IT or plant system related issues that cause line downtime. Communicate and follow instructions from a higher-level technician remotely. Accurately document instances of desktop equipment or component failure, repair, installation, and removal. Log all activity in Helpdesk software Resolve more complex issues requiring detailed systems and application knowledge. Special projects assigned through the Help Desk Manager from the Systems Administrator and/or Network Administrator. Proficiency in the operation and troubleshooting of the plant systems Troubleshoot complex issues involving all systems. Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Create SOPs In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Reports to: Help Desk Lead What we bring to your table: A World Famous! benefits package that includes: Medical/Dental/Vision insurance Short- and Long-term Disability insurance FSA Life insurance 401(k) with up to 4% employer contributions Paid holidays Paid-time-off Performance Incentive Plan An amazing opportunity to develop knowledge and new career growth paths. What you bring to our World Famous! Table: Values Cultural Norms Integrity Assume Goodwill Innovation Personal Accountability Trust Clear Communications Humility Resolve Conflict Stewardship Experience: In-depth hands-on knowledge of and experience with computers, thin clients, and servers appropriate to position level. In-depth hands-on knowledge of and experience with plant-based systems. Experience and/or aptitude troubleshooting principles, methodologies, and issue resolution techniques. Able to develop and interpret technical documentation for training and end user procedures. Current Operating system certification a plus Qualifications: A desire to create strategy and design of an environment that creates a World Famous! employee experience Highly self-motivated and directed Ability to absorb new ideas and concepts quickly Very strong customer service orientation Ability to willingly take direction from supervisors Bilingual English / Spanish a plus Ability to work shift rotation or shift reassignment as needed Opportunity for extended travel to our California packing plant during cherry harvest season Ability to lift and transport moderately heavy objects, such as computers and peripherals. Ability to travel locally between physical plant locations and orchard offices. Valid Washington State Driver's license a must Ability to interact and connect with all A commitment to understand that change is the only constant and a practice of change with purpose, flexibility, and adaptability is a must. A desire to deliver an extraordinary experience at every interaction, in fact World Famous!
Find out why eX cell is the employer of choice for contractors! Join e X cell and enjoy our generous employee benefits! We are currently seeking a qualified Level I IT Technician to join our client's team for an onsite position in Vandalia, OH. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails. This role will be 24 hours a week for the duration of 12 months. Duties and Responsibilities: Assure continuity of the computer system for all system users Provide support of mobile hardware (Apple and Samsung mainly), along with support of Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc. Provide support of a Google based business, using Google business applications Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications Set up equipment for employees, or assist moving equipment around Must be able to coordinate with software and hardware vendors to resolve any technical issues Develop training materials and procedures, and / or train users in the proper use of hardware and software Provide solutions in a timely fashion for issues that may arise with all client applications Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity Recommend changes in software and hardware to improve computer capabilities Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Performs other duties as assigned Skills and Qualifications: Associate's degree, technical certifications in computer science, electrical engineering or equivalent is preferred Minimum 1 to 3+ years of related work experience Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace Must be able to support Apple and Android mobile phones Experience with Small PDF, and Auto Desk applications, a plus Knowledge of AWS, RingCentral, Telecommunication, Meraki, Ricoh printers, Lexmark printers, a plus Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required Frequently lift and / or move items over 50 pounds Excellent telephone presence with organized follow-up skills Ability to multitask - Sense of urgency; maintain a positive attitude Strong user-centric focus; service oriented attitude Must have strong verbal and written communication skills Must have organizational skills Be proficient in decision making and take initiative Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/27/2024
Full time
Find out why eX cell is the employer of choice for contractors! Join e X cell and enjoy our generous employee benefits! We are currently seeking a qualified Level I IT Technician to join our client's team for an onsite position in Vandalia, OH. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails. This role will be 24 hours a week for the duration of 12 months. Duties and Responsibilities: Assure continuity of the computer system for all system users Provide support of mobile hardware (Apple and Samsung mainly), along with support of Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc. Provide support of a Google based business, using Google business applications Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications Set up equipment for employees, or assist moving equipment around Must be able to coordinate with software and hardware vendors to resolve any technical issues Develop training materials and procedures, and / or train users in the proper use of hardware and software Provide solutions in a timely fashion for issues that may arise with all client applications Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity Recommend changes in software and hardware to improve computer capabilities Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Performs other duties as assigned Skills and Qualifications: Associate's degree, technical certifications in computer science, electrical engineering or equivalent is preferred Minimum 1 to 3+ years of related work experience Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace Must be able to support Apple and Android mobile phones Experience with Small PDF, and Auto Desk applications, a plus Knowledge of AWS, RingCentral, Telecommunication, Meraki, Ricoh printers, Lexmark printers, a plus Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required Frequently lift and / or move items over 50 pounds Excellent telephone presence with organized follow-up skills Ability to multitask - Sense of urgency; maintain a positive attitude Strong user-centric focus; service oriented attitude Must have strong verbal and written communication skills Must have organizational skills Be proficient in decision making and take initiative Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
Friendship Hospital for Animals (FHA) is seeking a friendly and enthusiastic Client Care Technician to join our 24-hour AAHA-accredited primary care, emergency and specialty hospital. As the face of Friendship, you will set the tone for the client experience. The Client Care Technician combines customer service and liaison skills to develop the relationships we have with our clients, as well as positively impact the growth of the hospital. While we certainly have plenty of opportunity to be around animals, this position is for candidates who love interacting with people! A successful candidate may come to us from a variety of backgrounds, but will share Friendship's commitment to high quality client service. Ability to work overnight shifts, 4 days, 10 hours. The candidate will bring a positive attitude, and a motivation to learn and grow. Requirements Self motivated to be engaged with the needs of clients and coworkers At least one year of successful past experience helping customers in a fast paced environment Ability to communicate clearly and effectively both verbally and in writing with a variety of individuals Passionate about client service and satisfaction A strong desire and ability to learn new tasks and duties Detail oriented with proven problem-solving and decision-making skills Required to work non-traditional hours including some holidays, weekend, overnight Previous experience working with or around animals a plus Additional Job Duties and Responsibilities Front desk customer service including: check in/check out, emergency evaluations and phone triage, process payments, scheduling appointments appropriately, reconciling the drawer at night end, working in the pharmacy and handling medications. Call center customer service including providing client advice, directing calls to various departments, scheduling/changing appointments, etc. Provide internal support to doctors and technicians as needed Continuing training, education, and other duties as assigned
04/27/2024
Full time
Friendship Hospital for Animals (FHA) is seeking a friendly and enthusiastic Client Care Technician to join our 24-hour AAHA-accredited primary care, emergency and specialty hospital. As the face of Friendship, you will set the tone for the client experience. The Client Care Technician combines customer service and liaison skills to develop the relationships we have with our clients, as well as positively impact the growth of the hospital. While we certainly have plenty of opportunity to be around animals, this position is for candidates who love interacting with people! A successful candidate may come to us from a variety of backgrounds, but will share Friendship's commitment to high quality client service. Ability to work overnight shifts, 4 days, 10 hours. The candidate will bring a positive attitude, and a motivation to learn and grow. Requirements Self motivated to be engaged with the needs of clients and coworkers At least one year of successful past experience helping customers in a fast paced environment Ability to communicate clearly and effectively both verbally and in writing with a variety of individuals Passionate about client service and satisfaction A strong desire and ability to learn new tasks and duties Detail oriented with proven problem-solving and decision-making skills Required to work non-traditional hours including some holidays, weekend, overnight Previous experience working with or around animals a plus Additional Job Duties and Responsibilities Front desk customer service including: check in/check out, emergency evaluations and phone triage, process payments, scheduling appointments appropriately, reconciling the drawer at night end, working in the pharmacy and handling medications. Call center customer service including providing client advice, directing calls to various departments, scheduling/changing appointments, etc. Provide internal support to doctors and technicians as needed Continuing training, education, and other duties as assigned
Job Description Link Solutions is seeking a Computer Desktop Support Technician to join our team in Rock Island Arsenal, IL. Must be a US Citizen Non-remote (relocation incentive available) As an IT and Cybersecurity leader, we constantly strive to create innovative, advanced solutions for the most sophisticated missions. If you are a self-starter who loves to learn, thrives in a fast-paced, are passionate about innovation, dream of working with the brightest, and are looking for a challenging and rewarding career, look no further than Link Solutions. The Computer Desktop Support Technician will perform activities related to installing new laptops, desktop computers, and printers. The Technician will provide technical knowledge and expertise of Windows operating systems, and software installations while providing excellent customer service when replacing assets for users. The Technician will work with the on-site manager, who will provide a list of responsibilities/tasks on a week-to-week basis. This is a fully trainable position. Computer knowledge is required. Job Responsibilities: Migrate, repair, install, test, maintain, and upgrade computers, and network operating systems software Install, configure, and maintain operating systems, server hardware, and software applications. Monitor system performance and troubleshoot issues proactively. Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks. Implement and enforce network security measures. Provide technical support to end-users, resolving hardware and software issues promptly. Respond to and resolve helpdesk tickets and user-reported problems. Implement and manage backup and recovery solutions to ensure data integrity and availability. Test and verify backups regularly. Implement and enforce security policies and procedures. Perform regular security audits and updates to mitigate vulnerabilities. Coordinate and apply software updates and patches to servers and workstations. Ensure that systems are up-to-date with the latest security patches. Create and maintain comprehensive documentation for system configurations, processes, and procedures. Develop and update IT infrastructure documentation. Monitor system resources and plan for capacity expansion as needed. Evaluate and recommend hardware and software upgrades. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
04/27/2024
Full time
Job Description Link Solutions is seeking a Computer Desktop Support Technician to join our team in Rock Island Arsenal, IL. Must be a US Citizen Non-remote (relocation incentive available) As an IT and Cybersecurity leader, we constantly strive to create innovative, advanced solutions for the most sophisticated missions. If you are a self-starter who loves to learn, thrives in a fast-paced, are passionate about innovation, dream of working with the brightest, and are looking for a challenging and rewarding career, look no further than Link Solutions. The Computer Desktop Support Technician will perform activities related to installing new laptops, desktop computers, and printers. The Technician will provide technical knowledge and expertise of Windows operating systems, and software installations while providing excellent customer service when replacing assets for users. The Technician will work with the on-site manager, who will provide a list of responsibilities/tasks on a week-to-week basis. This is a fully trainable position. Computer knowledge is required. Job Responsibilities: Migrate, repair, install, test, maintain, and upgrade computers, and network operating systems software Install, configure, and maintain operating systems, server hardware, and software applications. Monitor system performance and troubleshoot issues proactively. Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless networks. Implement and enforce network security measures. Provide technical support to end-users, resolving hardware and software issues promptly. Respond to and resolve helpdesk tickets and user-reported problems. Implement and manage backup and recovery solutions to ensure data integrity and availability. Test and verify backups regularly. Implement and enforce security policies and procedures. Perform regular security audits and updates to mitigate vulnerabilities. Coordinate and apply software updates and patches to servers and workstations. Ensure that systems are up-to-date with the latest security patches. Create and maintain comprehensive documentation for system configurations, processes, and procedures. Develop and update IT infrastructure documentation. Monitor system resources and plan for capacity expansion as needed. Evaluate and recommend hardware and software upgrades. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Bilingual Service Advisor / Front Desk Administrator Location: Fort Lauderdale, FL Overview: Join our dynamic team at a reputable car dealership in Fort Lauderdale as a Bilingual Service Advisor / Front Desk Administrator. This role is crucial in providing exceptional customer service and administrative support, catering to our diverse customer base. Responsibilities: Bilingual Customer Service: Provide friendly and professional customer service in both English and Spanish. Greet customers warmly, assist with inquiries, appointments, and service requests, ensuring clear communication and understanding. Appointment Scheduling: Efficiently schedule service appointments, considering technician availability and customer preferences. Confirm appointments and follow up with customers as needed. Service Advising: Act as a liaison between customers and service technicians, conveying service recommendations, estimates, and repair updates. Ensure accurate interpretation and translation of service needs and timelines. Administrative Support: Perform general administrative tasks such as answering phones, responding to emails, filing paperwork, and maintaining customer records. Handle customer payments and invoices accurately. Parts Ordering: Assist with parts ordering and inventory management, ensuring availability of necessary parts for service jobs. Coordinate with parts department as needed. Customer Satisfaction: Monitor customer satisfaction and address any concerns or complaints promptly and professionally, providing resolution in both languages. Strive to exceed customer expectations and build long-term relationships. Sales Support: Provide support to the sales department as needed, including processing vehicle sales paperwork, assisting with vehicle deliveries, and coordinating test drives, utilizing bilingual skills to assist Spanish-speaking customers. Requirements: Fluency in both English and Spanish, with excellent verbal and written communication skills in both languages. Previous experience in customer service, preferably in an automotive or dealership setting. Strong organizational abilities and attention to detail. Proficiency in basic computer skills and office software. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of automotive systems and terminology is a plus. Flexibility to work weekends or evenings as needed. Compensation: Paying $18 per hour Application Instructions: To apply, please submit your updated resume to with the subject line "Bilingual Service Advisor / Front Desk Administrator Application - Your Name "
04/27/2024
Full time
Bilingual Service Advisor / Front Desk Administrator Location: Fort Lauderdale, FL Overview: Join our dynamic team at a reputable car dealership in Fort Lauderdale as a Bilingual Service Advisor / Front Desk Administrator. This role is crucial in providing exceptional customer service and administrative support, catering to our diverse customer base. Responsibilities: Bilingual Customer Service: Provide friendly and professional customer service in both English and Spanish. Greet customers warmly, assist with inquiries, appointments, and service requests, ensuring clear communication and understanding. Appointment Scheduling: Efficiently schedule service appointments, considering technician availability and customer preferences. Confirm appointments and follow up with customers as needed. Service Advising: Act as a liaison between customers and service technicians, conveying service recommendations, estimates, and repair updates. Ensure accurate interpretation and translation of service needs and timelines. Administrative Support: Perform general administrative tasks such as answering phones, responding to emails, filing paperwork, and maintaining customer records. Handle customer payments and invoices accurately. Parts Ordering: Assist with parts ordering and inventory management, ensuring availability of necessary parts for service jobs. Coordinate with parts department as needed. Customer Satisfaction: Monitor customer satisfaction and address any concerns or complaints promptly and professionally, providing resolution in both languages. Strive to exceed customer expectations and build long-term relationships. Sales Support: Provide support to the sales department as needed, including processing vehicle sales paperwork, assisting with vehicle deliveries, and coordinating test drives, utilizing bilingual skills to assist Spanish-speaking customers. Requirements: Fluency in both English and Spanish, with excellent verbal and written communication skills in both languages. Previous experience in customer service, preferably in an automotive or dealership setting. Strong organizational abilities and attention to detail. Proficiency in basic computer skills and office software. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of automotive systems and terminology is a plus. Flexibility to work weekends or evenings as needed. Compensation: Paying $18 per hour Application Instructions: To apply, please submit your updated resume to with the subject line "Bilingual Service Advisor / Front Desk Administrator Application - Your Name "
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $23.68/hour, increasing to $27.11/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $31.61/hour as a Senior Tech & $33.73/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
04/27/2024
Full time
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $23.68/hour, increasing to $27.11/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $31.61/hour as a Senior Tech & $33.73/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $22.75/hour, increasing to $24.00/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Earn up to $28.19/hour as a Senior Tech & up to $30.16/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
04/27/2024
Full time
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $22.75/hour, increasing to $24.00/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Earn up to $28.19/hour as a Senior Tech & up to $30.16/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eX cell team. We are currently seeking a qualified Level I IT Technician to join our client's team for an onsite position in Carry, NC. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails. This role will be 24 hours a week for the duration of 12 months. Duties and Responsibilities: Assure continuity of the computer system for all system users Provide support of mobile hardware (Apple and Samsung mainly), along with support of AT&T and Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc. Provide support of a Google based business, using Google business applications Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications Set up equipment for employees, or assist moving equipment around Must be able to coordinate with software and hardware vendors to resolve any technical issues Develop training materials and procedures, and / or train users in the proper use of hardware and software Provide solutions in a timely fashion for issues that may arise with all client applications Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity Recommend changes in software and hardware to improve computer capabilities Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Performs other duties as assigned Skills and Qualifications: Associate's degree, technical certifications in computer science, electrical engineering or equivalent is preferred Minimum 1 to 3+ years of related work experience Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace Must be able to support Apple and Android mobile phones Experience with Small PDF, and Auto Desk applications, a plus Knowledge of AWS, RingCentral, AT&T, Meraki, Ricoh printers, Lexmark printers, a plus Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required Frequently lift and / or move items over 50 pounds Excellent telephone presence with organized follow-up skills Ability to multitask - Sense of urgency; maintain a positive attitude Strong user-centric focus; service oriented attitude Must have strong verbal and written communication skills Must have organizational skills Be proficient in decision making and take initiative Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/27/2024
Full time
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eX cell team. We are currently seeking a qualified Level I IT Technician to join our client's team for an onsite position in Carry, NC. This resource will be expected to provide effective diagnostic evaluation of end-user customer needs and in all cases use good judgment and timeliness in responding to and resolving each issue or project to the customers' satisfaction. Resolution includes but is not limited to the following: identify, research, and resolve technical problems, timely response to the incident management system, telephone calls, and emails. This role will be 24 hours a week for the duration of 12 months. Duties and Responsibilities: Assure continuity of the computer system for all system users Provide support of mobile hardware (Apple and Samsung mainly), along with support of AT&T and Telecommunication Service Manage, install, and troubleshoot telephone system and other equipment such as printers, scanners, copiers, etc. Provide support of a Google based business, using Google business applications Troubleshoot, diagnose, and resolve problems related to operating system, hardware and software applications Set up equipment for employees, or assist moving equipment around Must be able to coordinate with software and hardware vendors to resolve any technical issues Develop training materials and procedures, and / or train users in the proper use of hardware and software Provide solutions in a timely fashion for issues that may arise with all client applications Log and track support calls in client Incident Management system, prioritize and escalate tickets as required to ensure customer satisfaction Identify trends in the support calls and develop documentation to address the most-often reported problems and issues. Notify management of increasing trends, unusual activity or repeated activity Recommend changes in software and hardware to improve computer capabilities Routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Performs other duties as assigned Skills and Qualifications: Associate's degree, technical certifications in computer science, electrical engineering or equivalent is preferred Minimum 1 to 3+ years of related work experience Must be proficient in MS Windows Desktop Operating Systems, MS Windows Server Operating Systems including Active Directory and TCP / IP networking knowledge, Microsoft Office Suite 2010 and 2013, and Google Workspace Must be able to support Apple and Android mobile phones Experience with Small PDF, and Auto Desk applications, a plus Knowledge of AWS, RingCentral, AT&T, Meraki, Ricoh printers, Lexmark printers, a plus Frequent standing, walking, bending, kneeling, stooping, crouching, crawling and climbing is required Frequently lift and / or move items over 50 pounds Excellent telephone presence with organized follow-up skills Ability to multitask - Sense of urgency; maintain a positive attitude Strong user-centric focus; service oriented attitude Must have strong verbal and written communication skills Must have organizational skills Be proficient in decision making and take initiative Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $16.50/hour, increasing to $17.75/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $20.25/hour as a Senior Tech & $23/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
04/26/2024
Full time
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $16.50/hour, increasing to $17.75/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $20.25/hour as a Senior Tech & $23/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently seeking a talented Windows Deskside Technician to join our client's team onsite at Murrysville, PA. This is a 1 month contract position. Duties and Responsibilities: Provide first / second level contact and problem resolution for issues Provide extensive software support for client inhouse developed software Provide timely communication on issue status and resolution Maintain ticket updates for all reported incidents Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software Support and troubleshoot Windows, Microsoft Office, and other desktop applications Skills and Qualifications: Bachelor's degree or equivalent in Computer Science or related field Minimum of 3 to 5+ years of IT experience CompTIA A+ certification required Experience with Windows, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems Broad experience of IT with basic understanding of networks and servers Must have proven analytical, troubleshooting, and problem-solving skills Must have proven ability to multi-task and effectively determine priorities Must be adaptable and flexible in a fast-changing industry and work environment Excellent communication, relationship-building, and internal customer service skills This position requires the ability to work in a project-based environment requiring flexibility and teamwork Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/26/2024
Full time
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We are currently seeking a talented Windows Deskside Technician to join our client's team onsite at Murrysville, PA. This is a 1 month contract position. Duties and Responsibilities: Provide first / second level contact and problem resolution for issues Provide extensive software support for client inhouse developed software Provide timely communication on issue status and resolution Maintain ticket updates for all reported incidents Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware / software Support and troubleshoot Windows, Microsoft Office, and other desktop applications Skills and Qualifications: Bachelor's degree or equivalent in Computer Science or related field Minimum of 3 to 5+ years of IT experience CompTIA A+ certification required Experience with Windows, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, helpdesk ticketing systems Broad experience of IT with basic understanding of networks and servers Must have proven analytical, troubleshooting, and problem-solving skills Must have proven ability to multi-task and effectively determine priorities Must be adaptable and flexible in a fast-changing industry and work environment Excellent communication, relationship-building, and internal customer service skills This position requires the ability to work in a project-based environment requiring flexibility and teamwork Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $16.50/hour, increasing to $17.75/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $20.25/hour as a Senior Tech & $23/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
04/26/2024
Full time
Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Do you like to be challenged? Have natural mechanical ability? Work independently, but also as part of a team with opportunities for growth and advancement? Join Safelite as an Auto Glass Technician Trainee - the first step in becoming a certified auto glass technician on a nationally recognized team of expert installers! We'll train you to install and repair auto glass, recalibrate car safety systems and provide service so great, it's memorable. And you'll get paid to learn it all! We're more than just a glass company. We empower our associates with the support they need to be efficient, to problem-solve and have an eye for detail, and most importantly, to deliver quality service and bring a little unexpected happiness to people's lives. This isn't your typical desk job! You'll be outdoors, working with your hands, and yes, that means working in an ever-changing environment with all sorts of weather conditions. It's time to start that new career you've been thinking about. Invest in yourself and learn more about our 3-month paid training program. Once on the job, your pay is evaluated every six months to ensure you're rewarded for outstanding performance! As a Technician Trainee you will: Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: Installing and repairing auto glass Recalibrating automotive safety systems Providing additional services & products Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. Safely operate a company vehicle and company-issued tools utilized throughout the workday. What you'll get: Competitive weekly pay starting at $16.50/hour, increasing to $17.75/hour after training and certification. Earn $5/set of wiper blades when added for customer safety. Potential to be promoted in your first year! Pay starting at $20.25/hour as a Senior Tech & $23/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. A benefits package valued at more than $10k . Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth, and life offerings at (url removed). What you'll need: (Not sure if you meet all the requirements? We encourage you to apply!) Must be 18 years of age or older Valid state-issued driver's license required Comfortable working outside (in a wide variety of weather conditions) on your feet for extended periods Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs Ability to regularly lift up to 35 pounds and occasionally lift up to 50 pounds High school diploma/GED/equivalent preferred; ability to read & write Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at (url removed)/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We have a brand new opportunity for a Level 2 Technician to join our client's team onsite in New York, NY. This is a contract position slated to go 2+ years. Duties and Responsibilities: Responsible for providing onsite support to internal or external customers in resolving complex or escalated technology issues Ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and / or printers Diagnose mechanical, hardware, software, and systems failures, using established procedures Perform service, repair and / or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired / wireless networking Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) May also resolve higher level support to servers, and / or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks Serve the client in a consultative capacity, evaluating client needs and providing the technical documentation and / or reporting to achieve a result Serve as an escalation point of contact for all Desktop Support Technicians and / or the client Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.) Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues Communicates with customers at all levels of technical and non-technical skill sets Follow-up with end users to provide status updates as per service level guidelines (SLA's) Follow all standard operating procedures (SOP) through the effective use of knowledge management Collaborates with people across the organization Skills and Qualifications: Bachelor's degree preferred or minimum 4+ years of experience in related field Recent experience supporting a Windows environment required Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Desktop and / or Infrastructure support experience Must have excellent communication and troubleshooting ability Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Demonstrated capability to achieve results in a fast-paced, client driven environment Strong desire and enthusiasm to serve customers Preferred Skills: Apple MAC Certifications, Microsoft Certification Program Certifications, CompTIA Server+, CompTIA Network+ ServiceNow ticketing experience $35.00 - $38.00 per hour Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
04/26/2024
Full time
At eX cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. We have a brand new opportunity for a Level 2 Technician to join our client's team onsite in New York, NY. This is a contract position slated to go 2+ years. Duties and Responsibilities: Responsible for providing onsite support to internal or external customers in resolving complex or escalated technology issues Ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and / or printers Diagnose mechanical, hardware, software, and systems failures, using established procedures Perform service, repair and / or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired / wireless networking Performs account management and maintenance for various applications and systems (e.g., creates or modifies user accounts and permissions, and performs password resets) May also resolve higher level support to servers, and / or network equipment or perform updates, repairs, upgrades, backups, and other maintenance tasks Serve the client in a consultative capacity, evaluating client needs and providing the technical documentation and / or reporting to achieve a result Serve as an escalation point of contact for all Desktop Support Technicians and / or the client Acts as the escalation point for complex and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.) Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues Communicates with customers at all levels of technical and non-technical skill sets Follow-up with end users to provide status updates as per service level guidelines (SLA's) Follow all standard operating procedures (SOP) through the effective use of knowledge management Collaborates with people across the organization Skills and Qualifications: Bachelor's degree preferred or minimum 4+ years of experience in related field Recent experience supporting a Windows environment required Working knowledge of Windows operating systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Desktop and / or Infrastructure support experience Must have excellent communication and troubleshooting ability Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers Demonstrated capability to achieve results in a fast-paced, client driven environment Strong desire and enthusiasm to serve customers Preferred Skills: Apple MAC Certifications, Microsoft Certification Program Certifications, CompTIA Server+, CompTIA Network+ ServiceNow ticketing experience $35.00 - $38.00 per hour Full COVID-19 vaccination may be required. We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts. W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. eX cell Supports Equal Employment Opportunity e X cell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .