Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Bank Business Consultant Senior, you will apply advanced knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and sees opportunities, within the Bank. Implements and coordinates the development of business process related solutions for internal clients and members. Evaluates processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Engages with key team members to implement balanced strategic solutions. Develops business process improvements for the Bank that aligns business results, bank strategy and risk management framework. Leads planning and execution efforts and coordinates activities for highly sophisticated projects. Applies a well-rounded understanding of risk and regulatory compliance to lead risks by using established methodologies and exercising control plans to ensure alignment with bank specific goals and process requirements. Provides consultation to influence and ensure process is crafted to address risk across all activities. Reviews and develops communication and organizational change plans for customers and internal partners to drive awareness on current processes and/or changes. Ensures alignment between internal partners and customers across all business process projects and services using proactive communication and engagement strategies. Applies data and analytics to deliver insight into customer and business process performance, finding opportunities to influence customer and business process activities and advise key partners. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in business process consulting, process design and/or program/project management experience. Advanced knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and using process improvement tools and methodologies. Experience applying retail bank subject matter expertise to simplify the customer experience, standardize process execution, and automate where possible. Expert experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. Proven experience with process improvement, workflow, benchmarking and/or evaluation of business processes. What sets you apart: US military experience through military service or a military spouse/domestic partner. Robotic Process Automation experience. PMI or PM certification. Project Management experience. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Senior Property Adjuster, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyze coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. The ideal candidate will possess strong virtual estimating skills for moderate to large severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Chesapeake, VA, and Phoenix, AZ. Typical work schedules are 9:00 am - 5:30 pm (local time) Monday to Friday and may include some weekends. The Inside Property Adjuster role is a call center environment with a high volume of calls. This is an hourly, non-exempt position with paid overtime available. We have new training classes starting every month. Relocation assistance is not available. The Opportunity What you'll do: Manage assigned claims caseload comprised of claims with complex damages including specialty claims. Updates initial reserve levels. Partners with vendors and internal business partners to facilitate complex claims. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Proactively identifies and engages in additional confirmation of potential discrepancies involving complicated situations. Serves as a resource for less experienced staff, providing informal coaching as appropriate. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate Determines coverage through analyzing information involving complex policy terms and contingencies. Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount. Determines and negotiates complex claims settlement. Makes recommendations to management for settlement amounts outside of authority limits. Maintains accurate and current claim file documentation throughout the claims process for complex claims. Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims. Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may involve deployment travel during designated CATs. May act as an informal resource for team members with less experience. Recognizes and solves obstacles that occurs in the claims process without supervisory approval. May require limited travel to resolve claims and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED 2 years' relevant property claims adjusting experience of moderate complexity that includes writing estimates involving dwelling and structural damages Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire Proficient knowledge of Xactimate or similar estimating platform Advanced knowledge estimating losses of moderate complexity Proficient knowledge of property claims contracts and interpretation of case law Demonstrated negotiation, investigation, communication and conflict resolution skills Developing knowledge of residential construction What sets you apart: US military service or military spouse Experience desk adjusting property claims involving DWG, APS and ALE using virtual technologies such as ClaimsXperience Experience handling large loss complex claims (i.e., vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Currently hold an active Adjuster License Bachelor's degree Experience in a call center environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340 . Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Director of Sustainability Reporting plays a critical role in advancing our company's commitment to environmental, social, and governance (ESG) matters. This position is responsible for developing next phase of Quad's ESG strategy, overseeing the accurate collection, analysis, and reporting of ESG data, ensuring compliance with established frameworks and standards. The Director will report to the SVP Corporate Responsibility and collaborate with cross-functional teams, senior leaders, and external partners to drive meaningful ESG disclosures and promote sustainable practices both internally and externally. KEY RESPONSIBILITIES ESG Reporting Strategy and Oversight: Manage end-to-end ESG reporting and disclosure processes. Ensure accurate metrics and compelling content strategy for ESG reports (and website), with focus on narrowing our focus to key material topics. Build advocacy of our work both internally and externally. Refresh materiality assessment with outside consultants, to comply with best-in-class standards and regulations. Manage content, roles and responsibilities and meeting cadence of the ESG Working Team and ESG Executive Steering Committee meetings. Data Collection and Validation: Coordinate efforts in collaboration with subject matter experts to collect, verify, and summarize ESG data. Implement data validation and assurance processes. Manage and evolve the ESG reporting platform and metrics database. Internal Controls and Compliance: Collaborate with the Corporate Controller and Audit/Assurance teams. Strengthen internal controls for ESG reporting. Ensure alignment with established reporting frameworks (e.g., GRI, SASB, UNGC, SDGs). Performance Tracking and Dashboards: Develop and maintain performance dashboards and tracking mechanisms in partnership with key subject matter experts. Evaluate progress against ESG commitments, future goals, and stakeholder requirements. Support financial planning and strategy related to funding ESG related initiatives that support Quad's commitments and goals. External Engagement and Ratings: Promote the organization's sustainability philosophy and actions to both internal and external audiences. In partnership with marketing, maintain ESG site on and partner on proactive recognition/awards strategy to amplify our work and build advocacy. Execute employee education campaigns to support continued progress on ESG commitments (Earth Month, etc.). Respond to external inquiries on ESG matters from client requests (RPI / RFP), client presentations, investor questions and surveys. Serve as subject matter expert in sustainability: Collaborate with other teams at Quad on our sustainability initiatives: Environmental Compliance, Packaging, In-store Marketing, Studio, etc. Work collaboratively with other leaders in the continued development of carbon footprint reduction strategies for Quad and our clients. Work collaboratively with other leaders to identify new opportunities for energy efficiency, waste reduction, and sustainable sourcing. Understand ratings methodologies and industry peer comparisons. Build relationships with ESG rating agencies such as ISS, MSCI, Ecovadis, Carbon Disclosure Project (CDP), etc. Develop proactive strategy and manage timely updates of Ecovadis information and reporting. Identify opportunities to enhance ESG scores. Process Improvement and Training: Enhance ESG-related reporting processes and tools. Recommend technological improvements to current processes. Train internal stakeholders, partners, and vendors on ESG data reporting requirements and key areas of focus. Compliance and Risk Management: Stay informed about relevant government rules and regulations related to ESG. Ensure compliance with reporting requirements. Collaborate with compliance and risk teams to mitigate ESG-related risks. JOB REQUIREMENTS Education: Bachelor's degree in a relevant field (e.g., Sustainability, Environmental Science, Business). Appropriate education and/or experience may be substituted on an equivalent basis. Experience: Minimum of 8 - 10 years of experience in ESG reporting, sustainability, environmental, or related fields. Experience with climate-related matters; carbon disclosure, etc. Experience with CDP and Ecovadis reporting. Experience managing cross-functional teams and external partnerships. Certificates, Licenses, Registrations: Relevant certifications related to ESG reporting or sustainability (e.g., CSR-P, GRI, SASB, TCFD) are preferred. Knowledge, Skills & Abilities: In-depth understanding of ESG reporting frameworks and standards, ESG/Sustainability trends and best practices. Knowledge of Life Cycle Analysis preferred. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Proficiency in data management tools and reporting platforms. Excels in team environment, leading cross-functional teams and working with both internal and external stakeholders. The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
04/29/2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Director of Sustainability Reporting plays a critical role in advancing our company's commitment to environmental, social, and governance (ESG) matters. This position is responsible for developing next phase of Quad's ESG strategy, overseeing the accurate collection, analysis, and reporting of ESG data, ensuring compliance with established frameworks and standards. The Director will report to the SVP Corporate Responsibility and collaborate with cross-functional teams, senior leaders, and external partners to drive meaningful ESG disclosures and promote sustainable practices both internally and externally. KEY RESPONSIBILITIES ESG Reporting Strategy and Oversight: Manage end-to-end ESG reporting and disclosure processes. Ensure accurate metrics and compelling content strategy for ESG reports (and website), with focus on narrowing our focus to key material topics. Build advocacy of our work both internally and externally. Refresh materiality assessment with outside consultants, to comply with best-in-class standards and regulations. Manage content, roles and responsibilities and meeting cadence of the ESG Working Team and ESG Executive Steering Committee meetings. Data Collection and Validation: Coordinate efforts in collaboration with subject matter experts to collect, verify, and summarize ESG data. Implement data validation and assurance processes. Manage and evolve the ESG reporting platform and metrics database. Internal Controls and Compliance: Collaborate with the Corporate Controller and Audit/Assurance teams. Strengthen internal controls for ESG reporting. Ensure alignment with established reporting frameworks (e.g., GRI, SASB, UNGC, SDGs). Performance Tracking and Dashboards: Develop and maintain performance dashboards and tracking mechanisms in partnership with key subject matter experts. Evaluate progress against ESG commitments, future goals, and stakeholder requirements. Support financial planning and strategy related to funding ESG related initiatives that support Quad's commitments and goals. External Engagement and Ratings: Promote the organization's sustainability philosophy and actions to both internal and external audiences. In partnership with marketing, maintain ESG site on and partner on proactive recognition/awards strategy to amplify our work and build advocacy. Execute employee education campaigns to support continued progress on ESG commitments (Earth Month, etc.). Respond to external inquiries on ESG matters from client requests (RPI / RFP), client presentations, investor questions and surveys. Serve as subject matter expert in sustainability: Collaborate with other teams at Quad on our sustainability initiatives: Environmental Compliance, Packaging, In-store Marketing, Studio, etc. Work collaboratively with other leaders in the continued development of carbon footprint reduction strategies for Quad and our clients. Work collaboratively with other leaders to identify new opportunities for energy efficiency, waste reduction, and sustainable sourcing. Understand ratings methodologies and industry peer comparisons. Build relationships with ESG rating agencies such as ISS, MSCI, Ecovadis, Carbon Disclosure Project (CDP), etc. Develop proactive strategy and manage timely updates of Ecovadis information and reporting. Identify opportunities to enhance ESG scores. Process Improvement and Training: Enhance ESG-related reporting processes and tools. Recommend technological improvements to current processes. Train internal stakeholders, partners, and vendors on ESG data reporting requirements and key areas of focus. Compliance and Risk Management: Stay informed about relevant government rules and regulations related to ESG. Ensure compliance with reporting requirements. Collaborate with compliance and risk teams to mitigate ESG-related risks. JOB REQUIREMENTS Education: Bachelor's degree in a relevant field (e.g., Sustainability, Environmental Science, Business). Appropriate education and/or experience may be substituted on an equivalent basis. Experience: Minimum of 8 - 10 years of experience in ESG reporting, sustainability, environmental, or related fields. Experience with climate-related matters; carbon disclosure, etc. Experience with CDP and Ecovadis reporting. Experience managing cross-functional teams and external partnerships. Certificates, Licenses, Registrations: Relevant certifications related to ESG reporting or sustainability (e.g., CSR-P, GRI, SASB, TCFD) are preferred. Knowledge, Skills & Abilities: In-depth understanding of ESG reporting frameworks and standards, ESG/Sustainability trends and best practices. Knowledge of Life Cycle Analysis preferred. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Proficiency in data management tools and reporting platforms. Excels in team environment, leading cross-functional teams and working with both internal and external stakeholders. The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! As a dedicated Director, Business Rules, you will be accountable for developing and driving USAA's overall fraud strategy, policies, and analytic capabilities to include fraud rules management, data decision models, business intelligence reporting and emerging fraud technologies for specific product/fraud threat vector. This role will collaborate heavily with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. Furthermore, this role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Directs and leads business rule development for specific domain responsibilities or assigned efforts. Directs and collaborates with business and IT partners on awareness & application of business rules and applications in support of achieving business operations and strategic goals and objectives. Ensures team understands business rule activities they are responsible for aligned with specific domain or assigned efforts. Directs team in work assignments, problem resolution, and producing quality work. Advises executives on impact of business rule definition, application and implementation and changes to existing systems/applications; provides actionable recommendations to executives and stakeholders. Fosters proactive communication between business and IT teams to improve effectiveness and value of business rule processes to the business. Builds, oversees, and motivates team and provides ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Has deep knowledge of upstream and downstream processes and partners to influence the change to incorporate most effective and efficient fraud controls directly into the process. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required- 12 years) may be substituted in lieu of degree. 8 years of experience in financial services, particularly banking operations, and/or fraud prevention and detection risk mitigation. 5 years of direct team lead or leading matrixed or cross-functional teams Experience overseeing teams conduct cost benefit analyses and leveraging results to drive technology solutions. Experience guiding teams in the gathering and authoring of Business Requirements and solutions for large scale complex projects. Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders. Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies. Experience leading and coaching others in understanding and translating needs into requirements. What sets you apart: 5 years of experience leading data, analytics and strategies functions and experience in using advanced analytical tools Strong understanding of the bank regulatory requirements as it pertains to fraud risk management and payments such as Reg CC, E, F, Z, V and other applicable laws and regulations with regards to fraud prevention, detection, recovery, and investigations US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550-$230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Director of Sustainability Reporting plays a critical role in advancing our company's commitment to environmental, social, and governance (ESG) matters. This position is responsible for developing next phase of Quad's ESG strategy, overseeing the accurate collection, analysis, and reporting of ESG data, ensuring compliance with established frameworks and standards. The Director will report to the SVP Corporate Responsibility and collaborate with cross-functional teams, senior leaders, and external partners to drive meaningful ESG disclosures and promote sustainable practices both internally and externally. KEY RESPONSIBILITIES ESG Reporting Strategy and Oversight: Manage end-to-end ESG reporting and disclosure processes. Ensure accurate metrics and compelling content strategy for ESG reports (and website), with focus on narrowing our focus to key material topics. Build advocacy of our work both internally and externally. Refresh materiality assessment with outside consultants, to comply with best-in-class standards and regulations. Manage content, roles and responsibilities and meeting cadence of the ESG Working Team and ESG Executive Steering Committee meetings. Data Collection and Validation: Coordinate efforts in collaboration with subject matter experts to collect, verify, and summarize ESG data. Implement data validation and assurance processes. Manage and evolve the ESG reporting platform and metrics database. Internal Controls and Compliance: Collaborate with the Corporate Controller and Audit/Assurance teams. Strengthen internal controls for ESG reporting. Ensure alignment with established reporting frameworks (e.g., GRI, SASB, UNGC, SDGs). Performance Tracking and Dashboards: Develop and maintain performance dashboards and tracking mechanisms in partnership with key subject matter experts. Evaluate progress against ESG commitments, future goals, and stakeholder requirements. Support financial planning and strategy related to funding ESG related initiatives that support Quad's commitments and goals. External Engagement and Ratings: Promote the organization's sustainability philosophy and actions to both internal and external audiences. In partnership with marketing, maintain ESG site on and partner on proactive recognition/awards strategy to amplify our work and build advocacy. Execute employee education campaigns to support continued progress on ESG commitments (Earth Month, etc.). Respond to external inquiries on ESG matters from client requests (RPI / RFP), client presentations, investor questions and surveys. Serve as subject matter expert in sustainability: Collaborate with other teams at Quad on our sustainability initiatives: Environmental Compliance, Packaging, In-store Marketing, Studio, etc. Work collaboratively with other leaders in the continued development of carbon footprint reduction strategies for Quad and our clients. Work collaboratively with other leaders to identify new opportunities for energy efficiency, waste reduction, and sustainable sourcing. Understand ratings methodologies and industry peer comparisons. Build relationships with ESG rating agencies such as ISS, MSCI, Ecovadis, Carbon Disclosure Project (CDP), etc. Develop proactive strategy and manage timely updates of Ecovadis information and reporting. Identify opportunities to enhance ESG scores. Process Improvement and Training: Enhance ESG-related reporting processes and tools. Recommend technological improvements to current processes. Train internal stakeholders, partners, and vendors on ESG data reporting requirements and key areas of focus. Compliance and Risk Management: Stay informed about relevant government rules and regulations related to ESG. Ensure compliance with reporting requirements. Collaborate with compliance and risk teams to mitigate ESG-related risks. JOB REQUIREMENTS Education: Bachelor's degree in a relevant field (e.g., Sustainability, Environmental Science, Business). Appropriate education and/or experience may be substituted on an equivalent basis. Experience: Minimum of 8 - 10 years of experience in ESG reporting, sustainability, environmental, or related fields. Experience with climate-related matters; carbon disclosure, etc. Experience with CDP and Ecovadis reporting. Experience managing cross-functional teams and external partnerships. Certificates, Licenses, Registrations: Relevant certifications related to ESG reporting or sustainability (e.g., CSR-P, GRI, SASB, TCFD) are preferred. Knowledge, Skills & Abilities: In-depth understanding of ESG reporting frameworks and standards, ESG/Sustainability trends and best practices. Knowledge of Life Cycle Analysis preferred. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Proficiency in data management tools and reporting platforms. Excels in team environment, leading cross-functional teams and working with both internal and external stakeholders. The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
04/29/2024
Full time
As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. The Director of Sustainability Reporting plays a critical role in advancing our company's commitment to environmental, social, and governance (ESG) matters. This position is responsible for developing next phase of Quad's ESG strategy, overseeing the accurate collection, analysis, and reporting of ESG data, ensuring compliance with established frameworks and standards. The Director will report to the SVP Corporate Responsibility and collaborate with cross-functional teams, senior leaders, and external partners to drive meaningful ESG disclosures and promote sustainable practices both internally and externally. KEY RESPONSIBILITIES ESG Reporting Strategy and Oversight: Manage end-to-end ESG reporting and disclosure processes. Ensure accurate metrics and compelling content strategy for ESG reports (and website), with focus on narrowing our focus to key material topics. Build advocacy of our work both internally and externally. Refresh materiality assessment with outside consultants, to comply with best-in-class standards and regulations. Manage content, roles and responsibilities and meeting cadence of the ESG Working Team and ESG Executive Steering Committee meetings. Data Collection and Validation: Coordinate efforts in collaboration with subject matter experts to collect, verify, and summarize ESG data. Implement data validation and assurance processes. Manage and evolve the ESG reporting platform and metrics database. Internal Controls and Compliance: Collaborate with the Corporate Controller and Audit/Assurance teams. Strengthen internal controls for ESG reporting. Ensure alignment with established reporting frameworks (e.g., GRI, SASB, UNGC, SDGs). Performance Tracking and Dashboards: Develop and maintain performance dashboards and tracking mechanisms in partnership with key subject matter experts. Evaluate progress against ESG commitments, future goals, and stakeholder requirements. Support financial planning and strategy related to funding ESG related initiatives that support Quad's commitments and goals. External Engagement and Ratings: Promote the organization's sustainability philosophy and actions to both internal and external audiences. In partnership with marketing, maintain ESG site on and partner on proactive recognition/awards strategy to amplify our work and build advocacy. Execute employee education campaigns to support continued progress on ESG commitments (Earth Month, etc.). Respond to external inquiries on ESG matters from client requests (RPI / RFP), client presentations, investor questions and surveys. Serve as subject matter expert in sustainability: Collaborate with other teams at Quad on our sustainability initiatives: Environmental Compliance, Packaging, In-store Marketing, Studio, etc. Work collaboratively with other leaders in the continued development of carbon footprint reduction strategies for Quad and our clients. Work collaboratively with other leaders to identify new opportunities for energy efficiency, waste reduction, and sustainable sourcing. Understand ratings methodologies and industry peer comparisons. Build relationships with ESG rating agencies such as ISS, MSCI, Ecovadis, Carbon Disclosure Project (CDP), etc. Develop proactive strategy and manage timely updates of Ecovadis information and reporting. Identify opportunities to enhance ESG scores. Process Improvement and Training: Enhance ESG-related reporting processes and tools. Recommend technological improvements to current processes. Train internal stakeholders, partners, and vendors on ESG data reporting requirements and key areas of focus. Compliance and Risk Management: Stay informed about relevant government rules and regulations related to ESG. Ensure compliance with reporting requirements. Collaborate with compliance and risk teams to mitigate ESG-related risks. JOB REQUIREMENTS Education: Bachelor's degree in a relevant field (e.g., Sustainability, Environmental Science, Business). Appropriate education and/or experience may be substituted on an equivalent basis. Experience: Minimum of 8 - 10 years of experience in ESG reporting, sustainability, environmental, or related fields. Experience with climate-related matters; carbon disclosure, etc. Experience with CDP and Ecovadis reporting. Experience managing cross-functional teams and external partnerships. Certificates, Licenses, Registrations: Relevant certifications related to ESG reporting or sustainability (e.g., CSR-P, GRI, SASB, TCFD) are preferred. Knowledge, Skills & Abilities: In-depth understanding of ESG reporting frameworks and standards, ESG/Sustainability trends and best practices. Knowledge of Life Cycle Analysis preferred. Strong analytical skills and attention to detail. Excellent communication and collaboration abilities. Proficiency in data management tools and reporting platforms. Excels in team environment, leading cross-functional teams and working with both internal and external stakeholders. The above statements are intended to provide the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. Drug-Free Workplace
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join the Bank Digital and Transformation Team, where innovation and member-centricity are at the heart of everything we do? Our dynamic team of Product Owners is on a mission to craft unparalleled digital member experiences, and we're seeking a passionate Agile Product Owner (APO). As an Agile Product Owner (APO), you'll work directly with the Bank agile team to prioritize work to improve digital new account opening experiences that derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. You'll act as 'voice of the end-user' bringing a data-driven approach to experience improvement decisions and impediment removal including strategic priorities and funding allocation. You will establish a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous experience & process improvement and quality. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Partners with Bank agile team to develop, translate and drive the vision and strategy to key stakeholders and team members on Bank products to include member satisfaction. Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions. Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the team to inform the creation and prioritization of the team's backlog of work. Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions. Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. Solves unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success. Accountable for setting and delivering against Bank agile team-level OKRs. Acts as "voice of the end-user". Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace. Owns Bank agile team backlog (grooming, prioritization, and refinement). Is accountable for maintaining a groomed backlog of user stories; works with the Bank agile team to estimate story size and complexity. Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and handling risks and issues that have a broad impact on the business. Is strategic and proactive in meeting required objectives. Acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the team from progressing on objectives. Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution. Anticipates business and regulatory issues; recommends product, process or service improvements. Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle. Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications. Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications. Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations. Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within Financial Industry, specifically product management and/or Digital customer facing applications. Digital analytics and experience fallout analysis, with experience handling or leading Human Centered Design initiatives. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join the Bank Digital and Transformation Team, where innovation and member-centricity are at the heart of everything we do? Our dynamic team of Product Owners is on a mission to craft unparalleled digital member experiences, and we're seeking a passionate Agile Product Owner (APO). As an Agile Product Owner (APO), you'll work directly with the Bank agile team to prioritize work to improve digital new account opening experiences that derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. You'll act as 'voice of the end-user' bringing a data-driven approach to experience improvement decisions and impediment removal including strategic priorities and funding allocation. You will establish a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous experience & process improvement and quality. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Partners with Bank agile team to develop, translate and drive the vision and strategy to key stakeholders and team members on Bank products to include member satisfaction. Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions. Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the team to inform the creation and prioritization of the team's backlog of work. Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions. Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. Solves unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success. Accountable for setting and delivering against Bank agile team-level OKRs. Acts as "voice of the end-user". Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace. Owns Bank agile team backlog (grooming, prioritization, and refinement). Is accountable for maintaining a groomed backlog of user stories; works with the Bank agile team to estimate story size and complexity. Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and handling risks and issues that have a broad impact on the business. Is strategic and proactive in meeting required objectives. Acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the team from progressing on objectives. Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution. Anticipates business and regulatory issues; recommends product, process or service improvements. Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle. Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications. Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications. Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations. Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within Financial Industry, specifically product management and/or Digital customer facing applications. Digital analytics and experience fallout analysis, with experience handling or leading Human Centered Design initiatives. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join the Bank Digital and Transformation Team, where innovation and member-centricity are at the heart of everything we do? Our dynamic team of Product Owners is on a mission to craft unparalleled digital member experiences, and we're seeking a passionate Agile Product Owner (APO). As an Agile Product Owner (APO), you'll work directly with the Bank agile team to prioritize work to improve digital new account opening experiences that derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. You'll act as 'voice of the end-user' bringing a data-driven approach to experience improvement decisions and impediment removal including strategic priorities and funding allocation. You will establish a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous experience & process improvement and quality. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Partners with Bank agile team to develop, translate and drive the vision and strategy to key stakeholders and team members on Bank products to include member satisfaction. Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions. Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the team to inform the creation and prioritization of the team's backlog of work. Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions. Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. Solves unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success. Accountable for setting and delivering against Bank agile team-level OKRs. Acts as "voice of the end-user". Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace. Owns Bank agile team backlog (grooming, prioritization, and refinement). Is accountable for maintaining a groomed backlog of user stories; works with the Bank agile team to estimate story size and complexity. Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and handling risks and issues that have a broad impact on the business. Is strategic and proactive in meeting required objectives. Acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the team from progressing on objectives. Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution. Anticipates business and regulatory issues; recommends product, process or service improvements. Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle. Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications. Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications. Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations. Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within Financial Industry, specifically product management and/or Digital customer facing applications. Digital analytics and experience fallout analysis, with experience handling or leading Human Centered Design initiatives. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/29/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity Are you passionate about building best-in-class digital customer experiences? If so, you might be a great fit ready to join the Bank Digital and Transformation Team, where innovation and member-centricity are at the heart of everything we do? Our dynamic team of Product Owners is on a mission to craft unparalleled digital member experiences, and we're seeking a passionate Agile Product Owner (APO). As an Agile Product Owner (APO), you'll work directly with the Bank agile team to prioritize work to improve digital new account opening experiences that derive business outcomes while delivering on Bank agile team commitments and ensuring the voice of the customer is strongly represented. You'll act as 'voice of the end-user' bringing a data-driven approach to experience improvement decisions and impediment removal including strategic priorities and funding allocation. You will establish a Bank agile team culture routed in transparency and learning, for seeking opportunities for testing & learning, continuous experience & process improvement and quality. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Partners with Bank agile team to develop, translate and drive the vision and strategy to key stakeholders and team members on Bank products to include member satisfaction. Leads the Bank agile team in ensuring understand business requirements for effective Bank product solutions. Partners with the Team-of-Team Lead to clarify and drive alignment on the business strategy, goals, and objectives. Translates this understanding into a clear vision for the team to inform the creation and prioritization of the team's backlog of work. Collaborates with stakeholders from the Bank and IT to determine business needs required for implementing strategic objectives and deliver quality and innovative solutions. Partners with Team-of-Team Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs. Drives execution of successful objective implementation for Bank products and customer experience. Solves unique problems with broad impact on the business; requires an innovative, data-driven approach to decision making including allocating funds and developing and tracking OKRs that drive product success. Accountable for setting and delivering against Bank agile team-level OKRs. Acts as "voice of the end-user". Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace. Owns Bank agile team backlog (grooming, prioritization, and refinement). Is accountable for maintaining a groomed backlog of user stories; works with the Bank agile team to estimate story size and complexity. Optimizes the flow of value by assisting the multi-Bank agile team environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and handling risks and issues that have a broad impact on the business. Is strategic and proactive in meeting required objectives. Acts in service of the Bank agile team's needs and goals; coaches, engages and provides feedback to the team on work-in-progress; clarifies requirements, and takes an innovative approach to solving unique problems that may prevent the team from progressing on objectives. Identifies and drives opportunities for continuous Bank agile team and process improvement. Leads projects with notable risk and complexity; develops the strategy for project execution. Anticipates business and regulatory issues; recommends product, process or service improvements. Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle. Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications. Experience in engineering methodologies and Change Management practices to translate business requirements into functional specifications. Extensive experience with applicable banking regulatory and compliance policies, including knowledge of applicable laws, rules and regulations. Experience communicating complex ideas, anticipating potential objections and persuading others, often at senior levels, to adopt a different point of view. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within Financial Industry, specifically product management and/or Digital customer facing applications. Digital analytics and experience fallout analysis, with experience handling or leading Human Centered Design initiatives. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Company: US1985 Greco Concord South California Zip Code: 91761 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 3 Years Employment Type: Full Time Travel Percentage: Up to 25% Compensation Range: $58,400.00 - $87,500.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit Position Purpose: The Business Development Specialist is responsible for selling the Company's products and services through building relationships with new and existing customers by telephone, email, and other electronic means. This position helps maintain and grows sales of textiles in both the healthcare and hospitality space. At times, the Business Development Specialist is responsible for gathering data and customer feedback from various sources, creating and distributing reports; and providing support to sales, marketing, and management to assist with decision making and creating efficiencies and delivering favorable profit margins. Primary Responsibilities: Make cold calls and following up on warm leads to try to secure new business. Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up. Utilize product knowledge, ROI and analytical research tools (i.e., Phocas and Peoplesoft) and sales training resources to effectively target new prospects and opportunities. Maintain, build, and expand customer relationships via telephone, email or other electronic means. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. Also provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery. Partner with internal stakeholders to set-up new accounts and follow-up on orders to push them through the sales funnel to delivery. Create and deliver presentations remotely when necessary to help secure new business. Collaborate with Corporate Accounts Directors to make accounts aware of new brand programs. Support direct customers with helping to process purchase orders and to make sure product gets shipped out in a timely manner. Regularly communicate with assigned accounts regarding new products and services, company changes, update customer about any pricing/ item changes or information and to secure future orders. Immediately notify management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Answer inquiries, provide updates on order status, research discrepancies and handle the daily management of healthcare and hospitality. Work with Supply Chain to ship opening/conversion orders and use order management systems to manage, track, and closeout orders. Prepare monthly forecasting for upcoming sales revenues and possible churn. Provide support to Corporate Accounts Directors and Senior Sales Manager for Healthcare with reports and presentations for clients and internal Senior Management. and guidance to internal and external customers/vendors as needed. Be a subject matter lead on healthcare/hospitality textiles. Education: Bachelor's degree or related experience Experience: 1-3 years of related inside sales experience Healthcare and Hospitality experience preferred Skills: Experience in securing new business and managing existing business via telephone, email or other electronic means. Working in a team environment with numerous stakeholders. Knowledge of key business, financial and accounting metrics and principles. Engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary. Make presentations regarding new strategies, trends in the industry, and company performance. Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments proactively and constructively. Prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Identifies and resolves problems promptly. Gathers and analyzes information skillfully, along with develops alternative solutions. Displays willingness to make decisions under pressure that impact both internal and external customers. Tactfully approaches others. Team player attitude with the ability to work independently. Attention to details and accuracy. Advanced computer skills and proficient knowledge of all Microsoft Office programs with an emphasis on Excel. Experience working with PeopleSoft, Phocas, a plus. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
04/29/2024
Full time
Company: US1985 Greco Concord South California Zip Code: 91761 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 3 Years Employment Type: Full Time Travel Percentage: Up to 25% Compensation Range: $58,400.00 - $87,500.00 The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors. You may be eligible to participate in the Company's Incentive Plan. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit Position Purpose: The Business Development Specialist is responsible for selling the Company's products and services through building relationships with new and existing customers by telephone, email, and other electronic means. This position helps maintain and grows sales of textiles in both the healthcare and hospitality space. At times, the Business Development Specialist is responsible for gathering data and customer feedback from various sources, creating and distributing reports; and providing support to sales, marketing, and management to assist with decision making and creating efficiencies and delivering favorable profit margins. Primary Responsibilities: Make cold calls and following up on warm leads to try to secure new business. Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up. Utilize product knowledge, ROI and analytical research tools (i.e., Phocas and Peoplesoft) and sales training resources to effectively target new prospects and opportunities. Maintain, build, and expand customer relationships via telephone, email or other electronic means. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. Also provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery. Partner with internal stakeholders to set-up new accounts and follow-up on orders to push them through the sales funnel to delivery. Create and deliver presentations remotely when necessary to help secure new business. Collaborate with Corporate Accounts Directors to make accounts aware of new brand programs. Support direct customers with helping to process purchase orders and to make sure product gets shipped out in a timely manner. Regularly communicate with assigned accounts regarding new products and services, company changes, update customer about any pricing/ item changes or information and to secure future orders. Immediately notify management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Answer inquiries, provide updates on order status, research discrepancies and handle the daily management of healthcare and hospitality. Work with Supply Chain to ship opening/conversion orders and use order management systems to manage, track, and closeout orders. Prepare monthly forecasting for upcoming sales revenues and possible churn. Provide support to Corporate Accounts Directors and Senior Sales Manager for Healthcare with reports and presentations for clients and internal Senior Management. and guidance to internal and external customers/vendors as needed. Be a subject matter lead on healthcare/hospitality textiles. Education: Bachelor's degree or related experience Experience: 1-3 years of related inside sales experience Healthcare and Hospitality experience preferred Skills: Experience in securing new business and managing existing business via telephone, email or other electronic means. Working in a team environment with numerous stakeholders. Knowledge of key business, financial and accounting metrics and principles. Engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary. Make presentations regarding new strategies, trends in the industry, and company performance. Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency. Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments proactively and constructively. Prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Identifies and resolves problems promptly. Gathers and analyzes information skillfully, along with develops alternative solutions. Displays willingness to make decisions under pressure that impact both internal and external customers. Tactfully approaches others. Team player attitude with the ability to work independently. Attention to details and accuracy. Advanced computer skills and proficient knowledge of all Microsoft Office programs with an emphasis on Excel. Experience working with PeopleSoft, Phocas, a plus. OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
US Government Other Agencies and Independent Organizations
Montgomery, Alabama
Summary This position is located in the Division of Depositor and Consumer Protection, Hoover, AL or Montgomery, AL Field Office of the Federal Deposit Insurance Corporation and provides support in the areas of conducting or leading complex and/or sensitive bank examinations, investigations and other activities relating to consumer protection, fair lending and civil rights laws and regulations, Community Reinvestment Act (CRA) and related enforcement responsibilities. Learn more about this agency Help Overview Accepting applications Open & closing dates 04/10/2024 to 04/23/2024 Salary $113,750 - $187,252 per year Pay scale & grade CG 13 Help Locations 1 vacancy in the following locations: Hoover, AL Montgomery, AL Remote job No Telework eligible Yes-The FDIC offers position-specific telework options. Please see the Additional Information section below for more information. Telework options are subject to change. Travel Required 50% or less - This position requires frequent overnight travel. Relocation expenses reimbursed Yes-Relocation benefits may be provided in accordance with FDIC policy. Appointment type Permanent - Work schedule Full-time - Service Competitive Promotion potential 13 Job family (Series) 0570 Financial Institution Examining Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process Suitability/Fitness Announcement number 2024-DCP-B332 Control number Help This job is open to Internal to an agency Current federal employees of this agency. Clarification from the agency This position is open to current FDIC permanent employees with competitive status eligibility. Help Duties Serves as a field territory representative responsible for planning and conducting comprehensive compliance and Community Reinvestment Act (CRA) examinations of institutions of all sizes and risk profiles including the largest, most complex or problem institutions. Prepares and submits reports of examination, and as circumstances dictate, coordinates joint and concurrent examination activities with examination teams from other divisions and/or agencies. Participates in meetings, presentations, and educational forums with regulators, bankers, community groups, and trade associations. Services as a lead resource and participant in outreach activities directed at bankers and community groups. Serves, on occasion, as an instructor in core schools or other regional or national training sessions. May serve as a presenter/instructor during field territory training sessions and staff meetings. Serves as a formal coach/mentor for interns and pre-commissioned examiners. Provides advice and guidance to other examiners in applicable examination techniques. Provides on-the job training and coaching, engaging team members during work assignments. Help Requirements Conditions of Employment Completion Of Confidential Financial Disclosure May Be Required. An employee may be relocated to any duty location to meet management needs. Must be a commissioned examiner. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have at least one year of specialized experience equivalent to the grade CG/GS-12 or above in the Federal service. Specialized experience is defined as a Commissioned Compliance Examiner at the FDIC or another organization with comparable commissioning criteria performing Compliance or Community Reinvestment Act (CRA) examinations of insured depository institutions. Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement. Education There is no substitution of education for the experience for this position. Additional information The range of pay shown includes base pay plus supplemental locality adjustments. The locality rates for these duty locations range from a low of 16.82% to a high of 17.91%. Pay will vary by grade level and the locality rate for the geographic location where the position is located. For more on FDIC locality rates, click here. Selectees(s) for this position will be required to report in person to an FDIC office or financial institution at their supervisor's direction. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here. Financial Institution Examiners must maintain the highest personal ethical standards as provided in Part 336 of the FDIC's Rules and Regulations, (Employee Responsibilities and Conduct). Financial Institution Examiners must comply with Section 3201.102 of Supplemental Standards of Ethical Conduct for FDIC Employees (5 CFR Part 3201), which, in part, prohibits them and their immediate families from accepting certain credit from State nonmember banks. All Financial Institution Examiners are prohibited from the following: 1. Obtaining a loan or a line of credit from any insured state nonmember bank or its subsidiaries. Any extensions of credit held by the Examiner, the Examiner's spouse, or any dependent children are direct or indirect extensions of credit to the Examiner. Exceptions: a. Loans for a primary residence are permissible. The Examiner must not participate in any examination of that institution with which he holds the primary residence loan, and a "cooling off" period is required before negotiating a loan for a primary residence from any institution the Examiner has examined. b. No restrictions on obtaining credit cards issued under the same terms and conditions available to the public from an insured state nonmember bank either within or outside of their field office of assignment. 2. Participating in any examination, or other matter, involving an insured depository institution or any person with whom the Examiner has an outstanding loan or line of credit. 3. Performing any service for compensation with any bank, or for any officer, director, or employee thereof, or for any person connected therewith. 4. Disclosing any confidential information from a bank examination report except as authorized by law. 5. Soliciting or accepting any gift from a prohibited source or because of the Examiner's official position. Read more Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. To find out more, click here. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected. Top ranked candidates will be referred to the selecting official for further review and consideration. The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below. Knowledge and application of consumer protection, fair lending, CRA and related laws and regulations sufficient to lead and conduct comprehensive and complex compliance and CRA supervisory activities. Knowledge of analytical techniques utilized for detecting patterns or practices of discriminatory lending to identify and report on consumer protection compliance issues identified through supervisory activities or other means. Knowledge of banking operations, accounting, general examination policies, and specific knowledge of consumer protection examination policies and practices. Ability to communicate in writing. Ability to communicate orally. Knowledge of leadership theories and coaching practices to plan, coordinate and lead the work of others. You do not need to respond separately to these KSAs . click apply for full job details
04/29/2024
Full time
Summary This position is located in the Division of Depositor and Consumer Protection, Hoover, AL or Montgomery, AL Field Office of the Federal Deposit Insurance Corporation and provides support in the areas of conducting or leading complex and/or sensitive bank examinations, investigations and other activities relating to consumer protection, fair lending and civil rights laws and regulations, Community Reinvestment Act (CRA) and related enforcement responsibilities. Learn more about this agency Help Overview Accepting applications Open & closing dates 04/10/2024 to 04/23/2024 Salary $113,750 - $187,252 per year Pay scale & grade CG 13 Help Locations 1 vacancy in the following locations: Hoover, AL Montgomery, AL Remote job No Telework eligible Yes-The FDIC offers position-specific telework options. Please see the Additional Information section below for more information. Telework options are subject to change. Travel Required 50% or less - This position requires frequent overnight travel. Relocation expenses reimbursed Yes-Relocation benefits may be provided in accordance with FDIC policy. Appointment type Permanent - Work schedule Full-time - Service Competitive Promotion potential 13 Job family (Series) 0570 Financial Institution Examining Supervisory status No Security clearance Other Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process Suitability/Fitness Announcement number 2024-DCP-B332 Control number Help This job is open to Internal to an agency Current federal employees of this agency. Clarification from the agency This position is open to current FDIC permanent employees with competitive status eligibility. Help Duties Serves as a field territory representative responsible for planning and conducting comprehensive compliance and Community Reinvestment Act (CRA) examinations of institutions of all sizes and risk profiles including the largest, most complex or problem institutions. Prepares and submits reports of examination, and as circumstances dictate, coordinates joint and concurrent examination activities with examination teams from other divisions and/or agencies. Participates in meetings, presentations, and educational forums with regulators, bankers, community groups, and trade associations. Services as a lead resource and participant in outreach activities directed at bankers and community groups. Serves, on occasion, as an instructor in core schools or other regional or national training sessions. May serve as a presenter/instructor during field territory training sessions and staff meetings. Serves as a formal coach/mentor for interns and pre-commissioned examiners. Provides advice and guidance to other examiners in applicable examination techniques. Provides on-the job training and coaching, engaging team members during work assignments. Help Requirements Conditions of Employment Completion Of Confidential Financial Disclosure May Be Required. An employee may be relocated to any duty location to meet management needs. Must be a commissioned examiner. Minimum Background Investigation (MBI) required. Qualifications Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here. To qualify, applicants must have at least one year of specialized experience equivalent to the grade CG/GS-12 or above in the Federal service. Specialized experience is defined as a Commissioned Compliance Examiner at the FDIC or another organization with comparable commissioning criteria performing Compliance or Community Reinvestment Act (CRA) examinations of insured depository institutions. Applicants must have met the qualification requirements (including selective placement factors - if any) for this position within 30 calendar days of the closing date of this announcement. Education There is no substitution of education for the experience for this position. Additional information The range of pay shown includes base pay plus supplemental locality adjustments. The locality rates for these duty locations range from a low of 16.82% to a high of 17.91%. Pay will vary by grade level and the locality rate for the geographic location where the position is located. For more on FDIC locality rates, click here. Selectees(s) for this position will be required to report in person to an FDIC office or financial institution at their supervisor's direction. Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement. If selected, you may be required to serve a probationary or trial period as applicable to appointment type. To read about your rights and responsibilities as an applicant for Federal employment, click here. Financial Institution Examiners must maintain the highest personal ethical standards as provided in Part 336 of the FDIC's Rules and Regulations, (Employee Responsibilities and Conduct). Financial Institution Examiners must comply with Section 3201.102 of Supplemental Standards of Ethical Conduct for FDIC Employees (5 CFR Part 3201), which, in part, prohibits them and their immediate families from accepting certain credit from State nonmember banks. All Financial Institution Examiners are prohibited from the following: 1. Obtaining a loan or a line of credit from any insured state nonmember bank or its subsidiaries. Any extensions of credit held by the Examiner, the Examiner's spouse, or any dependent children are direct or indirect extensions of credit to the Examiner. Exceptions: a. Loans for a primary residence are permissible. The Examiner must not participate in any examination of that institution with which he holds the primary residence loan, and a "cooling off" period is required before negotiating a loan for a primary residence from any institution the Examiner has examined. b. No restrictions on obtaining credit cards issued under the same terms and conditions available to the public from an insured state nonmember bank either within or outside of their field office of assignment. 2. Participating in any examination, or other matter, involving an insured depository institution or any person with whom the Examiner has an outstanding loan or line of credit. 3. Performing any service for compensation with any bank, or for any officer, director, or employee thereof, or for any person connected therewith. 4. Disclosing any confidential information from a bank examination report except as authorized by law. 5. Soliciting or accepting any gift from a prohibited source or because of the Examiner's official position. Read more Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. To find out more, click here. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected. Top ranked candidates will be referred to the selecting official for further review and consideration. The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below. Knowledge and application of consumer protection, fair lending, CRA and related laws and regulations sufficient to lead and conduct comprehensive and complex compliance and CRA supervisory activities. Knowledge of analytical techniques utilized for detecting patterns or practices of discriminatory lending to identify and report on consumer protection compliance issues identified through supervisory activities or other means. Knowledge of banking operations, accounting, general examination policies, and specific knowledge of consumer protection examination policies and practices. Ability to communicate in writing. Ability to communicate orally. Knowledge of leadership theories and coaching practices to plan, coordinate and lead the work of others. You do not need to respond separately to these KSAs . click apply for full job details
Job Opening: 230034 Level: P-5 Duty Station: New York, US Deadline: Jun 1, 2024 Org. Setting and Reporting The United Nations Secretary-General is responsible for the investment of the assets of the United Nations Joint Staff Pension Fund (UNJSPF). The Secretary-General has delegated this responsibility to the Representative of the Secretary-General for the investment of the assets of the UNJSPF (RSG). The RSG heads the Office of Investment Management (OIM), which manages approximately $80+ billion multi-asset class, global investment portfolio, about 85% of which is actively managed in-house. Asset classes under management comprise of global equities, fixed income, foreign exchange, private equity, real estate, infrastructure, timber, and commodities. OIM's staff are all based in New York and come from over 30 countries. For more information, please visit OIM's website at This position leads the Asia Pacific Team within the Public Equities Section of the Office of Investment Management (OIM) of the United Nations Joint Staff Pension Fund (UNJSPF). The incumbent will report to the Director of the Public Equities Section, who reports directly to the Chief Investment Officer (CIO). Responsibilities Within delegated authority, the incumbent would perform the following functions: 1) Invest and manage the assets of the Fund in the assigned region within the Public Equity universe to produce the optimal investment return that avoids undue risk, balancing long-term strategies effective over an investment cycle and short-term tactics to achieve results superior to the benchmarks: Undertakes analysis of macroeconomic and sector/industry trends, political and regulatory framework, and capital market development; construct the portfolio with specific amounts in specific securities/instruments by analyzing information from various sources including the financial community, on-site visits and meetings with company managements, and ESG database as part of stock selection process. Monitor equity portfolio vs. the respective benchmark for the assigned region (MSCI); determine and manage the tracking error risk of the portfolio within the risk budget allocated from time to time; ensure that the portfolio is in compliance with all investment guidelines and limits at all times; Take active risk positions based on clearly defined investment process with the objective of meeting or exceeding benchmark returns and using risk efficiently as demonstrated by: delivering stable, consistent alpha; Minimizing probability of significant under performance versus the benchmark and achieving high information ratios: over calendar year, rolling 3-year and longer time periods; Integrating Sustainable Investing principles into investment considerations. 2) Contribute actively to discussions and decisions in the Internal Investment Committee (IIC) on tactical asset allocation by major asset classes as well as regional allocation within equities and prepares/implements the asset/regional allocation strategies approved by the RSG. Participate in Investments Committee meetings when requested and prepares the required inputs; Ensure that the Director of Public Equities, Chief Investment Officer of OIM and the Representative of the Secretary-General (RSG) for investments of UNJSPF have accurate and timely reports on investments and related matters for the UNJSPB, the ACABQ and the General Assembly. 3) Manages, supervises and carries out the work programme of the unit under his/her responsibility by: Complying with the Investment Policy, investment and risk guidelines, and all of the UN rules and regulations; Ensuring that the investments are in line with the OIM investment policy; Promoting a high standard of transparency and accountability in all aspects of the management of the assets of the Fund through accurate record keeping; Directing production of investment data that is accurate and timely; Ensures the highest quality financial resource management and seeking best value for money in use of the resources including, but not limited to, advisors, research providers, database, travel and consultants; interacting effectively with internal and external auditors to ensure that assets are fully protected. 4) Ensure that OIM maintains a high level of professional investment expertise and knowledge by: Exploring published economic and investment material provided by investment banks, brokers, government sources and financial analysts; Participating in seminars on investment topics; Carrying out administrative tasks necessary for the functioning of the unit, including budgets, conducting evaluation of staff performance (e-PAS), interviews of candidates for job openings and evaluation of candidates; Effectively managing underperformance, discipline and conduct issues, as well as fostering mobility and career pathing of staff. 5) Perform other duties as assigned. Initiate and lead special projects designed to improve the work programme at OIM and enhance performance. Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need. Competencies Professionalism: Demonstrated ability and sound knowledge of investing in European Public Equities markets; Demonstrated ability in meeting clearly defined investment objectives and risk management of portfolio; Demonstrated ability in effectively managing team of senior investment professionals and other staff; Ability to work under pressure accurately, efficiently and effectively; Having the highest level of integrity; The ability to analyze and interpret data in support of decision-making and convey resulting information to management; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and to gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; strives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Judgement/Decision-making: Identifies the key issues in a complex situation, often with limited or imperfect data in a changing investment environment, and comes to the source of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye toward the impact on others, the Fund, and on the Organization; proposes a course of investment actions or makes recommendations based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary. Education Advanced university degree (Master's or equivalent) in Business Administration (MBA), Finance, Economics or related field is required. A first level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Chartered Financial Analyst (CFA) certification or equivalent is desirable. Work Experience A minimum of ten years of progressively responsible experience and a proven track record of portfolio management and investment analysis covering the Asia Pacific markets through fundamental analysis on the individual securities and the markets is required. Experience in portfolio management in the large sized public pension funds and institutional investors is desirable . click apply for full job details
04/29/2024
Full time
Job Opening: 230034 Level: P-5 Duty Station: New York, US Deadline: Jun 1, 2024 Org. Setting and Reporting The United Nations Secretary-General is responsible for the investment of the assets of the United Nations Joint Staff Pension Fund (UNJSPF). The Secretary-General has delegated this responsibility to the Representative of the Secretary-General for the investment of the assets of the UNJSPF (RSG). The RSG heads the Office of Investment Management (OIM), which manages approximately $80+ billion multi-asset class, global investment portfolio, about 85% of which is actively managed in-house. Asset classes under management comprise of global equities, fixed income, foreign exchange, private equity, real estate, infrastructure, timber, and commodities. OIM's staff are all based in New York and come from over 30 countries. For more information, please visit OIM's website at This position leads the Asia Pacific Team within the Public Equities Section of the Office of Investment Management (OIM) of the United Nations Joint Staff Pension Fund (UNJSPF). The incumbent will report to the Director of the Public Equities Section, who reports directly to the Chief Investment Officer (CIO). Responsibilities Within delegated authority, the incumbent would perform the following functions: 1) Invest and manage the assets of the Fund in the assigned region within the Public Equity universe to produce the optimal investment return that avoids undue risk, balancing long-term strategies effective over an investment cycle and short-term tactics to achieve results superior to the benchmarks: Undertakes analysis of macroeconomic and sector/industry trends, political and regulatory framework, and capital market development; construct the portfolio with specific amounts in specific securities/instruments by analyzing information from various sources including the financial community, on-site visits and meetings with company managements, and ESG database as part of stock selection process. Monitor equity portfolio vs. the respective benchmark for the assigned region (MSCI); determine and manage the tracking error risk of the portfolio within the risk budget allocated from time to time; ensure that the portfolio is in compliance with all investment guidelines and limits at all times; Take active risk positions based on clearly defined investment process with the objective of meeting or exceeding benchmark returns and using risk efficiently as demonstrated by: delivering stable, consistent alpha; Minimizing probability of significant under performance versus the benchmark and achieving high information ratios: over calendar year, rolling 3-year and longer time periods; Integrating Sustainable Investing principles into investment considerations. 2) Contribute actively to discussions and decisions in the Internal Investment Committee (IIC) on tactical asset allocation by major asset classes as well as regional allocation within equities and prepares/implements the asset/regional allocation strategies approved by the RSG. Participate in Investments Committee meetings when requested and prepares the required inputs; Ensure that the Director of Public Equities, Chief Investment Officer of OIM and the Representative of the Secretary-General (RSG) for investments of UNJSPF have accurate and timely reports on investments and related matters for the UNJSPB, the ACABQ and the General Assembly. 3) Manages, supervises and carries out the work programme of the unit under his/her responsibility by: Complying with the Investment Policy, investment and risk guidelines, and all of the UN rules and regulations; Ensuring that the investments are in line with the OIM investment policy; Promoting a high standard of transparency and accountability in all aspects of the management of the assets of the Fund through accurate record keeping; Directing production of investment data that is accurate and timely; Ensures the highest quality financial resource management and seeking best value for money in use of the resources including, but not limited to, advisors, research providers, database, travel and consultants; interacting effectively with internal and external auditors to ensure that assets are fully protected. 4) Ensure that OIM maintains a high level of professional investment expertise and knowledge by: Exploring published economic and investment material provided by investment banks, brokers, government sources and financial analysts; Participating in seminars on investment topics; Carrying out administrative tasks necessary for the functioning of the unit, including budgets, conducting evaluation of staff performance (e-PAS), interviews of candidates for job openings and evaluation of candidates; Effectively managing underperformance, discipline and conduct issues, as well as fostering mobility and career pathing of staff. 5) Perform other duties as assigned. Initiate and lead special projects designed to improve the work programme at OIM and enhance performance. Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need. Competencies Professionalism: Demonstrated ability and sound knowledge of investing in European Public Equities markets; Demonstrated ability in meeting clearly defined investment objectives and risk management of portfolio; Demonstrated ability in effectively managing team of senior investment professionals and other staff; Ability to work under pressure accurately, efficiently and effectively; Having the highest level of integrity; The ability to analyze and interpret data in support of decision-making and convey resulting information to management; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and to gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; strives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Judgement/Decision-making: Identifies the key issues in a complex situation, often with limited or imperfect data in a changing investment environment, and comes to the source of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye toward the impact on others, the Fund, and on the Organization; proposes a course of investment actions or makes recommendations based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary. Education Advanced university degree (Master's or equivalent) in Business Administration (MBA), Finance, Economics or related field is required. A first level university degree in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. Chartered Financial Analyst (CFA) certification or equivalent is desirable. Work Experience A minimum of ten years of progressively responsible experience and a proven track record of portfolio management and investment analysis covering the Asia Pacific markets through fundamental analysis on the individual securities and the markets is required. Experience in portfolio management in the large sized public pension funds and institutional investors is desirable . click apply for full job details
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 77077 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors SUMMARY OF JOB PURPOSE: The Finance Director provides overall leadership and direction to the Global Support Center Sales Finance Team supporting Local Sales, Customer Experience and Enterprise Insights and Analytics for the organization along with other key Sysco teams to understand, drive, execute and deliver positive financial performance for Local Sales. Areas of responsibility include financial oversight of Local Sales strategies, partnership with Sales leaders to support Market Share growth initiatives, forecasting, AGP creation, execution and tracking as well as the continual talent team development. Additionally, works closely with Field leaders through strategic sales finance partnership along with the Market teams, Commercial Finance, and Financial Planning & Analysis. DUTIES AND RESPONSIBILITIES: Market Share Growth - Responsible for strategies and financial oversight including tracking of all initiatives to drive local market share growth. Financial Modeling - Ability to pull data to create decision making opportunities, report results/tracking and/or model variations Problem Solving - Troubleshoot and resolve escalated issues and communicate resolution. Partner with Sales Leaders communicating results, share with Market leaders as applicable and build out policy and controls to develop policies on any new matters and provide training to teams (field and GSC) on such matters. Financial Analysis- Partner with Leaders to provide value-added insights through financial analytics, business performance and feedback mechanism. Monitoring - Reviews dashboards, KPI's and analyzes reports. Responsible for ensuring overall performance of Local Sales & Customer Experience initiatives, strategies, and goals. Monitor and communicate key risks/opportunities each period ensuring alignment with other functions. Communication- Lead department meetings and other routine meetings with staff to inform staff on key updates and drive strategic priorities. Ensure that management of deadlines, check ins and priorities are aligned with company objectives. Attend Sales Leaders' staff meetings and communicate financial performance. Ability to lead multiple projects at any given time. Compliance- Accountable for ensuring that Sysco's Accounting Policies and Procedures (e.g., FAMM) and US GAAP are adhered to including SOX (Sarbanes Oxley) control for SC Bonus to ensure proper calculation and governance. Strategy - Regularly attend and/or lead strategic, partnership meetings and take an active seat at the table. Responsible for the design, compliance, and control of strategic initiatives and other significant or unusual Local Sales or Customer Experience transactions. Talent Development - Drive outstanding business results through traditional management functions including, but not limited to, sourcing and selecting talent, coaching and development, performance assessment, training, general talent planning and project scheduling. Continuous Process Improvement & Alignment - Work collaboratively with others within and outside of the function to identify, develop and implement process improvement plans, simplify, and improve processes, reduce costs, prevent loss, and to ensure that work is completed accurately and on time. Relationships- Manage relationships with cross functional peers, SBS, field leadership, Market Teams and Selling Team. Additionally, develop close partnerships internally with other functions including financial reporting, treasury, policy and controls, tax, financial planning and analysis, shared service center leadership, local and national credit, payables, account receivables, payroll, pricing and agreements, and global business owners (e.g., field leadership). Financial Planning/Forecasting - Manage and oversee the overall organizational budget for the Senior Vice President of Local Sales and Customer Support. Additionally, partner with the Financial Planning and Analysis team to ensure all accounting matters are properly assessed, communicated, and included in the forecast. This includes building, supporting and executing the Field Annual Growth Plan (AGS). Presentations -Prepare and present executive level presentations in a manner that is easily understood, providing concise information in order to make decisions as well as communicating all areas of risks and opportunities in order to drive the best outcomes for the organization. Projects-Work on other ad-hoc projects requested by executive management and other leadership positions. REQUIRED EDUCATION: Bachelor's Degree in Finance, Accounting, or Business Management required PREFERRED EDUCATION: MBA preferred REQUIRED AND PREFERRED MINIMUM EXPERIENCE: 10+ Years of Finance required Experienced in delivering finance results Leadership Experience in Leading Teams CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS: ABILITIES AND SKILLS: Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook) Ability to handle multiple priorities and work independently Demonstrate strong, proactive problem-solving skills Ability to communication across multiple levels of the organization (executive to associate level) Teaming skills to work with business groups outside of Finance Strong attention to detail Knowledge of Food Services, preferred Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and a strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Exhibits a high level of infallible integrity, ethical standards, and accountability. Must be a working manager, capable of operating in a fast-paced environment, able to handle pressure well, be self-motivated and detail-oriented. Excellent communication (written and verbal), interpersonal and professional interactive skills, as well as strong presentation, negotiation, time management, and organizational skills. Able to communicate financial data to non-finance people. Strong analytical skills, ability to think strategically and influence business decisions using appropriate, fact-based financial information. Well-developed strategic planning, business, and financial management skills (i.e., pricing, forecasting, budget planning, financial analysis, etc.). A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
04/29/2024
Full time
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 77077 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 7 Years Employment Type: Full Time Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors SUMMARY OF JOB PURPOSE: The Finance Director provides overall leadership and direction to the Global Support Center Sales Finance Team supporting Local Sales, Customer Experience and Enterprise Insights and Analytics for the organization along with other key Sysco teams to understand, drive, execute and deliver positive financial performance for Local Sales. Areas of responsibility include financial oversight of Local Sales strategies, partnership with Sales leaders to support Market Share growth initiatives, forecasting, AGP creation, execution and tracking as well as the continual talent team development. Additionally, works closely with Field leaders through strategic sales finance partnership along with the Market teams, Commercial Finance, and Financial Planning & Analysis. DUTIES AND RESPONSIBILITIES: Market Share Growth - Responsible for strategies and financial oversight including tracking of all initiatives to drive local market share growth. Financial Modeling - Ability to pull data to create decision making opportunities, report results/tracking and/or model variations Problem Solving - Troubleshoot and resolve escalated issues and communicate resolution. Partner with Sales Leaders communicating results, share with Market leaders as applicable and build out policy and controls to develop policies on any new matters and provide training to teams (field and GSC) on such matters. Financial Analysis- Partner with Leaders to provide value-added insights through financial analytics, business performance and feedback mechanism. Monitoring - Reviews dashboards, KPI's and analyzes reports. Responsible for ensuring overall performance of Local Sales & Customer Experience initiatives, strategies, and goals. Monitor and communicate key risks/opportunities each period ensuring alignment with other functions. Communication- Lead department meetings and other routine meetings with staff to inform staff on key updates and drive strategic priorities. Ensure that management of deadlines, check ins and priorities are aligned with company objectives. Attend Sales Leaders' staff meetings and communicate financial performance. Ability to lead multiple projects at any given time. Compliance- Accountable for ensuring that Sysco's Accounting Policies and Procedures (e.g., FAMM) and US GAAP are adhered to including SOX (Sarbanes Oxley) control for SC Bonus to ensure proper calculation and governance. Strategy - Regularly attend and/or lead strategic, partnership meetings and take an active seat at the table. Responsible for the design, compliance, and control of strategic initiatives and other significant or unusual Local Sales or Customer Experience transactions. Talent Development - Drive outstanding business results through traditional management functions including, but not limited to, sourcing and selecting talent, coaching and development, performance assessment, training, general talent planning and project scheduling. Continuous Process Improvement & Alignment - Work collaboratively with others within and outside of the function to identify, develop and implement process improvement plans, simplify, and improve processes, reduce costs, prevent loss, and to ensure that work is completed accurately and on time. Relationships- Manage relationships with cross functional peers, SBS, field leadership, Market Teams and Selling Team. Additionally, develop close partnerships internally with other functions including financial reporting, treasury, policy and controls, tax, financial planning and analysis, shared service center leadership, local and national credit, payables, account receivables, payroll, pricing and agreements, and global business owners (e.g., field leadership). Financial Planning/Forecasting - Manage and oversee the overall organizational budget for the Senior Vice President of Local Sales and Customer Support. Additionally, partner with the Financial Planning and Analysis team to ensure all accounting matters are properly assessed, communicated, and included in the forecast. This includes building, supporting and executing the Field Annual Growth Plan (AGS). Presentations -Prepare and present executive level presentations in a manner that is easily understood, providing concise information in order to make decisions as well as communicating all areas of risks and opportunities in order to drive the best outcomes for the organization. Projects-Work on other ad-hoc projects requested by executive management and other leadership positions. REQUIRED EDUCATION: Bachelor's Degree in Finance, Accounting, or Business Management required PREFERRED EDUCATION: MBA preferred REQUIRED AND PREFERRED MINIMUM EXPERIENCE: 10+ Years of Finance required Experienced in delivering finance results Leadership Experience in Leading Teams CERTIFICATIONS AND/OR TECHNICAL REQUIREMENTS: ABILITIES AND SKILLS: Proficient use of MS Office (Word, Excel, PowerPoint, Access and Outlook) Ability to handle multiple priorities and work independently Demonstrate strong, proactive problem-solving skills Ability to communication across multiple levels of the organization (executive to associate level) Teaming skills to work with business groups outside of Finance Strong attention to detail Knowledge of Food Services, preferred Strong leadership skills, including the ability to mentor and develop individuals and teams. Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure. Collaborative management style and a strategic team player. Delegates responsibilities effectively. Recognizes and acknowledges the value others bring to the organization. Exhibits a high level of infallible integrity, ethical standards, and accountability. Must be a working manager, capable of operating in a fast-paced environment, able to handle pressure well, be self-motivated and detail-oriented. Excellent communication (written and verbal), interpersonal and professional interactive skills, as well as strong presentation, negotiation, time management, and organizational skills. Able to communicate financial data to non-finance people. Strong analytical skills, ability to think strategically and influence business decisions using appropriate, fact-based financial information. Well-developed strategic planning, business, and financial management skills (i.e., pricing, forecasting, budget planning, financial analysis, etc.). A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities, as necessary. Able to manage large, complex projects. Uses time effectively. BENEFITS INFORMATION: For information on Sysco's Benefits, please visit OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Are you a social worker dedicated to improving the lives of seniors? As a social worker at The Laurels of Goshen, you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. Laurel Health Care Company offers one of the leading employee benefit packages in the industry, including health insurance, paid time off and paid holidays. When you work with Laurel Health Care Company offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities: Completes admissions, social services evaluations, provides for social services or referrals, and maintains communication with resident and families. Assists guests with financial and legal matters (e.g., applying for pensions, referrals to lawyers, referrals to funeral homes for preplanning arrangements); Provides discharge planning services (e.g., helping to place a guest on a waiting list for community congregate living, arranging intake for home care services, assisting with transfer arrangements to other facilities, working with outside agencies toward safe discharges); Provides or arranges needed counseling services and psychiatric medication management as indicated. Assures documentation is accurate and timely in MDS care plans. Qualifications: Current social work licensure in the state preferred, but not required. Bachelor's degree in social work, psychology, or human services field required. One year of social work experience in a skilled nursing facility setting is preferred, but not required.
04/29/2024
Full time
Are you a social worker dedicated to improving the lives of seniors? As a social worker at The Laurels of Goshen, you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. Laurel Health Care Company offers one of the leading employee benefit packages in the industry, including health insurance, paid time off and paid holidays. When you work with Laurel Health Care Company offers one of the leading employee benefit packages in the industry. This includes: Comprehensive health insurance - medical, dental and vision 401K with matching funds DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities: Completes admissions, social services evaluations, provides for social services or referrals, and maintains communication with resident and families. Assists guests with financial and legal matters (e.g., applying for pensions, referrals to lawyers, referrals to funeral homes for preplanning arrangements); Provides discharge planning services (e.g., helping to place a guest on a waiting list for community congregate living, arranging intake for home care services, assisting with transfer arrangements to other facilities, working with outside agencies toward safe discharges); Provides or arranges needed counseling services and psychiatric medication management as indicated. Assures documentation is accurate and timely in MDS care plans. Qualifications: Current social work licensure in the state preferred, but not required. Bachelor's degree in social work, psychology, or human services field required. One year of social work experience in a skilled nursing facility setting is preferred, but not required.
US Department of Transportation
Montgomery, Alabama
Summary This position is perfect for a mission focused highway safety professional with knowledge of highway safety programs including road safety. Demonstrated ability to relate to all types of personalities in challenging and, at times, contentious circumstances is essential to success. This is a good position for a person who wants to be challenged, who possesses leadership skills, and who wants to advance within the Federal Motor Carrier Safety Administration. Learn more about this agency Help Overview Accepting applications Open & closing dates 04/09/2024 to 04/23/2024 This job will close when we have received 50 applications which may be sooner than the closing date. Learn more Salary $103,409 - $134,435 per year Pay scale & grade GS 13 Help Location 1 vacancy in the following location: Montgomery, AL Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - Some travel required. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - Full Time Service Competitive Promotion potential 13 Job family (Series) 2125 Highway Safety Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number FMCSA.FO- Control number Help This job is open to Individuals with disabilities Federal employees - Competitive service Current or former competitive service federal employees. Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Land & base management Certain current or former term or temporary federal employees of a land or base management agency. Military spouses Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas. Peace Corps & AmeriCorps Vista The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations. Veterans Clarification from the agency Open to current and former Federal employees with competitive status, VEOA Applicants, AND All U.S. Citizens. This is not a Bargaining unit position. Videos Help Duties As a Highway Safety Specialist (State Programs Specialist), you will: Responsible for administering the Commercial Drivers License (CDL) Program in the State. This responsibility requires that the incumbent take all necessary actions to ensure that the State complies with established laws, regulations, policies, and guidelines. Responsible for planning, coordinating and conducting a program review at least once every three years, along with a follow-up process review each year until all outstanding issues identified in the program are resolved. Responsible for administering the Motor Carrier Safety Assistance Program (MCSAP). This includes providing information, guidance, and assistance to the State commercial motor vehicle safety program; and conducts first level reviews of the annual Commercial Vehicle Safety Plan (CVSP) and grant applications. Responsible for administering the Intelligent Transportation System/Commercial Vehicle Operations (ITS/CVO) programs within the Division. Responsible for the implementation of the Performance and Registration Information System Management (PRISM) in the State. Represents the FMSCA in interactions with persons outside the Federal Motor Carrier Safety Administration, such as owners of major motor carriers and their employees, contractors, state and federal agency leaders and their key representatives to include the Commissioner of the Department of Public Safety, senior officials of the Highway Patrol, the Director of the state Department of Transportation and key senior officials involved in transportation safety. The ideal candidate is a mission focused highway safety professional with knowledge of highway safety programs including road safety. Demonstrated ability to relate to all types of personalities in challenging and, at times, contentious circumstances is essential to success. This is a good and important management position within Division for a person who wants to be challenged, who possesses leadership skills, and who wants to advance within the Federal Motor Carrier Safety Administration. The safety professional should be able to provide training to State Partners and Division Staff and provide extensive monitoring to the State and Federal Investigators. The candidate will serve in a supportive role with Federal Programs and the Certified Investigative Staff with obtaining crash reports, vehicle registrations and licensing records requests from our State Partners in their conducting motor carrier compliance reviews and inspections. Help Requirements Conditions of Employment You must be a U.S.Citizen and eligible for consideration. You must meet specialized experience to qualify. Required documents must be submitted by the closing date. Submit application and resume online by 11:59 PM EST on the closing date. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection and a service agreement may be required. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed). DRUG TEST: Tentatively selected candidates are required to undergo urinalysis in accordance with DOT 3910.1D entitled "Drug and Alcohol-Free Departmental Workplace", which includes testing for marijuana. Marijuana is legal in some states, however it's still illegal at the federal level. Therefore, if selected for the position you will be required to submit to a pre-employment/pre-appointment drug test, you will also be subject to Random Drug Testing. Failure or refusal to take a drug test may result in disciplinary action up to and including removal from federal service. TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position. Qualifications To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration. To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience analyzing and applying regulations, precedent decisions, interpretations and issues related to motor carrier safety and Federal compliance enforcement programs, including the management of Federal grants to state partners. Experience planning, managing, and/or evaluating complex motor carrier safety programs, including grant programs. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Grants Management - Knowledge of requirements, practices, and procedures for soliciting, receiving, reviewing, and processing proposals, and awarding and administering grants and agreements. Interpersonal Skills - Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Performance Measurement - Knowledge of the principles and methods for evaluating program or organizational performance using financial and non-financial measures, including identification of evaluation factors (for example, workload, personnel requirements), metrics, and outcomes. Reading Comprehension - Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information about applying to Federal positions, please click on the following link: All applicants must meet all qualification requirements by the closing date of this announcement . click apply for full job details
04/29/2024
Full time
Summary This position is perfect for a mission focused highway safety professional with knowledge of highway safety programs including road safety. Demonstrated ability to relate to all types of personalities in challenging and, at times, contentious circumstances is essential to success. This is a good position for a person who wants to be challenged, who possesses leadership skills, and who wants to advance within the Federal Motor Carrier Safety Administration. Learn more about this agency Help Overview Accepting applications Open & closing dates 04/09/2024 to 04/23/2024 This job will close when we have received 50 applications which may be sooner than the closing date. Learn more Salary $103,409 - $134,435 per year Pay scale & grade GS 13 Help Location 1 vacancy in the following location: Montgomery, AL Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - Some travel required. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - Full Time Service Competitive Promotion potential 13 Job family (Series) 2125 Highway Safety Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement number FMCSA.FO- Control number Help This job is open to Individuals with disabilities Federal employees - Competitive service Current or former competitive service federal employees. Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. Land & base management Certain current or former term or temporary federal employees of a land or base management agency. Military spouses Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas. Peace Corps & AmeriCorps Vista The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations. Veterans Clarification from the agency Open to current and former Federal employees with competitive status, VEOA Applicants, AND All U.S. Citizens. This is not a Bargaining unit position. Videos Help Duties As a Highway Safety Specialist (State Programs Specialist), you will: Responsible for administering the Commercial Drivers License (CDL) Program in the State. This responsibility requires that the incumbent take all necessary actions to ensure that the State complies with established laws, regulations, policies, and guidelines. Responsible for planning, coordinating and conducting a program review at least once every three years, along with a follow-up process review each year until all outstanding issues identified in the program are resolved. Responsible for administering the Motor Carrier Safety Assistance Program (MCSAP). This includes providing information, guidance, and assistance to the State commercial motor vehicle safety program; and conducts first level reviews of the annual Commercial Vehicle Safety Plan (CVSP) and grant applications. Responsible for administering the Intelligent Transportation System/Commercial Vehicle Operations (ITS/CVO) programs within the Division. Responsible for the implementation of the Performance and Registration Information System Management (PRISM) in the State. Represents the FMSCA in interactions with persons outside the Federal Motor Carrier Safety Administration, such as owners of major motor carriers and their employees, contractors, state and federal agency leaders and their key representatives to include the Commissioner of the Department of Public Safety, senior officials of the Highway Patrol, the Director of the state Department of Transportation and key senior officials involved in transportation safety. The ideal candidate is a mission focused highway safety professional with knowledge of highway safety programs including road safety. Demonstrated ability to relate to all types of personalities in challenging and, at times, contentious circumstances is essential to success. This is a good and important management position within Division for a person who wants to be challenged, who possesses leadership skills, and who wants to advance within the Federal Motor Carrier Safety Administration. The safety professional should be able to provide training to State Partners and Division Staff and provide extensive monitoring to the State and Federal Investigators. The candidate will serve in a supportive role with Federal Programs and the Certified Investigative Staff with obtaining crash reports, vehicle registrations and licensing records requests from our State Partners in their conducting motor carrier compliance reviews and inspections. Help Requirements Conditions of Employment You must be a U.S.Citizen and eligible for consideration. You must meet specialized experience to qualify. Required documents must be submitted by the closing date. Submit application and resume online by 11:59 PM EST on the closing date. CONDITIONS OF EMPLOYMENT: SELECTIVE SERVICE: Males born after 12/31/1959 must be registered for the Selective Service. GOVERNMENT TRAVEL CARD: This position involves travel. A government contractor-issued travel card will be issued and must be retained for official business only. PCS/RELOCATION/RECRUITMENT: Permanent Change of Station (PCS), Relocation, and Recruitment Incentive authorization varies by position/selection and a service agreement may be required. PROBATIONARY PERIOD: You must complete a one-year probationary period (unless already completed). TIME-IN-GRADE: Federal applicants must have served 52 weeks at the next lower grade in the competitive or excepted service in the executive branch to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. DEU REQUIREMENTS: Applicants selected under delegated examining procedures may be required to successfully complete a one-year probationary period (unless already completed). DRUG TEST: Tentatively selected candidates are required to undergo urinalysis in accordance with DOT 3910.1D entitled "Drug and Alcohol-Free Departmental Workplace", which includes testing for marijuana. Marijuana is legal in some states, however it's still illegal at the federal level. Therefore, if selected for the position you will be required to submit to a pre-employment/pre-appointment drug test, you will also be subject to Random Drug Testing. Failure or refusal to take a drug test may result in disciplinary action up to and including removal from federal service. TELEWORK ELIGIBILITY: This position may be eligible for occasional and/or regularly scheduled telework. The number of telework days approved will be determined by your immediate supervisor or manager following the agency's telework policy and guidance. If participating in the telework program, you will be required to sign a telework agreement detailing agency telework policy requirements, working conditions, and expectations for the position. Qualifications To meet the minimum qualifications for this position, you must meet the specialized experience qualifications for the grade at which you are requesting consideration. To qualify for the Grade 13, you must have at least one year of experience equal or equivalent to the GS-12, it must include: Experience analyzing and applying regulations, precedent decisions, interpretations and issues related to motor carrier safety and Federal compliance enforcement programs, including the management of Federal grants to state partners. Experience planning, managing, and/or evaluating complex motor carrier safety programs, including grant programs. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Grants Management - Knowledge of requirements, practices, and procedures for soliciting, receiving, reviewing, and processing proposals, and awarding and administering grants and agreements. Interpersonal Skills - Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Partnering - Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals. Performance Measurement - Knowledge of the principles and methods for evaluating program or organizational performance using financial and non-financial measures, including identification of evaluation factors (for example, workload, personnel requirements), metrics, and outcomes. Reading Comprehension - Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations. For all types of consideration, experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information about applying to Federal positions, please click on the following link: All applicants must meet all qualification requirements by the closing date of this announcement . click apply for full job details
Are you a social worker dedicated to improving the lives of seniors? As the Director of Social Services at Ciena Healthcare you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay, Life Insurance, 401K with matching funds, Health insurance, AFLAC. Employee discounts Tuition Reimbursement In addition, we will help you advance your career with tuition reimbursement, discounts and other support. You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities: The Director of Social Services supervises the Social Workers, and guides facility staff in matters of residency advocacy, protection and promotion of resident's rights. Completes admissions, social services evaluations, provides for social services or referrals, and maintains communication with resident and families. Assists guests with financial and legal matters (e.g., applying for pensions, referrals to lawyers, referrals to funeral homes for preplanning arrangements); Provides discharge planning services (e.g., helping to place a guest on a waiting list for community congregate living, arranging intake for home care services, assisting with transfer arrangements to other facilities, working with outside agencies toward safe discharges); Provides or arranges needed counseling services and psychiatric medication management as indicated. Assures documentation is accurate and timely in MDS care plans. Supervisory responsibilities include: Interviews, hires and trains Social Workers. Plans, assigns and directs work. Prepares work assignment sheets. Uses independent judgment and discretion on behalf of the organization in the performance of these duties. Qualifications: Education and/or Experience: Minimum of Bachelor's Degree in Social Work. Master's Degree preferred. One year supervised social work experience working directly with individuals in a health care setting. Certificates, Licenses, Registrations: Current Social Work license from the state of MI About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
04/29/2024
Full time
Are you a social worker dedicated to improving the lives of seniors? As the Director of Social Services at Ciena Healthcare you will provide medically-related social services that help guests to attain and/or maintain their physical, mental and psychosocial well-being. At Ciena Healthcare, we take care of you too, with an attractive benefit package including: Competitive pay, Life Insurance, 401K with matching funds, Health insurance, AFLAC. Employee discounts Tuition Reimbursement In addition, we will help you advance your career with tuition reimbursement, discounts and other support. You will join an experienced, hard-working team that values communication and strong teamwork abilities. Responsibilities: The Director of Social Services supervises the Social Workers, and guides facility staff in matters of residency advocacy, protection and promotion of resident's rights. Completes admissions, social services evaluations, provides for social services or referrals, and maintains communication with resident and families. Assists guests with financial and legal matters (e.g., applying for pensions, referrals to lawyers, referrals to funeral homes for preplanning arrangements); Provides discharge planning services (e.g., helping to place a guest on a waiting list for community congregate living, arranging intake for home care services, assisting with transfer arrangements to other facilities, working with outside agencies toward safe discharges); Provides or arranges needed counseling services and psychiatric medication management as indicated. Assures documentation is accurate and timely in MDS care plans. Supervisory responsibilities include: Interviews, hires and trains Social Workers. Plans, assigns and directs work. Prepares work assignment sheets. Uses independent judgment and discretion on behalf of the organization in the performance of these duties. Qualifications: Education and/or Experience: Minimum of Bachelor's Degree in Social Work. Master's Degree preferred. One year supervised social work experience working directly with individuals in a health care setting. Certificates, Licenses, Registrations: Current Social Work license from the state of MI About Ciena Healthcare Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services. We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!