If you are selected as the Administrative Assistant, you will be providing support to the Strategy, Planning & Portfolio Management team. You will work closely with the team to perform the highest level of administrative duties, working independently and proactively on numerous complex administrative tasks, exercising utmost discretion and independent judgment on a consistent basis. Your responsibilities may include: â Managing calendars so that time is used effectively and efficiently - including planning work projects and scheduling of appointments with personnel inside and outside of the company. â Understanding the manager's plans and objectives, reading, and interpreting activities and proactively anticipating opportunities that assist in meeting the plans and objectives across several time zones. â Coordinating all office and administrative support duties including filtering email, as appropriate, answering the telephone, directing calls to others as appropriate, making arrangements for visitors, expense reports, timekeeping, invoice processing and coding, record management, office supplies and snacks inventory management. and other corporate administrative needs. â Ensuring the managers are prepared for all meetings and have the appropriate materials to be reviewed in advance of meetings. â Preparing, coordinating, and handling travel plans for the managers including: o Understanding the purpose of the trips so that arrangements can be made to optimize their time in meeting with managers, employees, and outside companies. o Understanding corporate travel policy; passport and visa requirements, travel advisories and required immunizations for international travel. o Maintaining regular contact with the managers during travel periods to communicate and initiate appropriate travel changes and advise of other issues requiring attention. â Drafting correspondence for and on behalf of the managers; preparing special reports as requested; including extracting and sorting data in Excel; creating and editing presentations in PowerPoint, document formatting and editing in Word and Adobe. â Retention of information on key contacts, upcoming activities, and projects. â Maintaining SharePoint/Microsoft Teams information and Outlook distribution lists. â Planning business lunches, dinners, and events within budget guidelines and with minimal guidance. â Providing input and feedback to the managers when needed. Basic/Required: â 5+ years of experience in an administrative support position. â Advanced proficiency with Microsoft O365 applications: Excel, Outlook, PowerPoint, SharePoint, Teams, and Word. Preferred: â 1+ years of experience handling confidential information with the utmost discretion. â 1+ years of experience organizing and prioritizing numerous tasks, multitasking, and working under pressure within tight timelines, with limited direction. â Advanced level of proficiency with verbal and written communications skills, including ability to proofread materials for contextual, grammatical, typographical, or spelling errors. â Track record as a highly resourceful team player; polite and respectful of others, with the ability to also be very effective independently. â Willingness to engage in additional training as appropriate. â Internal and external networking, at all levels in the organization. â Builds/maintains effective working relationships. â Demonstrates professional manner and ability to influence in dealings with others. â Strong process and system orientation; promotes group effectiveness. â Planning, organizing and time management. â Initiative and problem solving. â Anticipates barriers and provides alternative solutions. â Sound judgment and high sense of accountability. â Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right. â Delivers positive results through realistic planning to accomplish goals. â Listens actively and invites new ideas for exchanged opinions, then influences, and acts to drive positive performance and achieve results. â Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
03/26/2024
Contractor
If you are selected as the Administrative Assistant, you will be providing support to the Strategy, Planning & Portfolio Management team. You will work closely with the team to perform the highest level of administrative duties, working independently and proactively on numerous complex administrative tasks, exercising utmost discretion and independent judgment on a consistent basis. Your responsibilities may include: â Managing calendars so that time is used effectively and efficiently - including planning work projects and scheduling of appointments with personnel inside and outside of the company. â Understanding the manager's plans and objectives, reading, and interpreting activities and proactively anticipating opportunities that assist in meeting the plans and objectives across several time zones. â Coordinating all office and administrative support duties including filtering email, as appropriate, answering the telephone, directing calls to others as appropriate, making arrangements for visitors, expense reports, timekeeping, invoice processing and coding, record management, office supplies and snacks inventory management. and other corporate administrative needs. â Ensuring the managers are prepared for all meetings and have the appropriate materials to be reviewed in advance of meetings. â Preparing, coordinating, and handling travel plans for the managers including: o Understanding the purpose of the trips so that arrangements can be made to optimize their time in meeting with managers, employees, and outside companies. o Understanding corporate travel policy; passport and visa requirements, travel advisories and required immunizations for international travel. o Maintaining regular contact with the managers during travel periods to communicate and initiate appropriate travel changes and advise of other issues requiring attention. â Drafting correspondence for and on behalf of the managers; preparing special reports as requested; including extracting and sorting data in Excel; creating and editing presentations in PowerPoint, document formatting and editing in Word and Adobe. â Retention of information on key contacts, upcoming activities, and projects. â Maintaining SharePoint/Microsoft Teams information and Outlook distribution lists. â Planning business lunches, dinners, and events within budget guidelines and with minimal guidance. â Providing input and feedback to the managers when needed. Basic/Required: â 5+ years of experience in an administrative support position. â Advanced proficiency with Microsoft O365 applications: Excel, Outlook, PowerPoint, SharePoint, Teams, and Word. Preferred: â 1+ years of experience handling confidential information with the utmost discretion. â 1+ years of experience organizing and prioritizing numerous tasks, multitasking, and working under pressure within tight timelines, with limited direction. â Advanced level of proficiency with verbal and written communications skills, including ability to proofread materials for contextual, grammatical, typographical, or spelling errors. â Track record as a highly resourceful team player; polite and respectful of others, with the ability to also be very effective independently. â Willingness to engage in additional training as appropriate. â Internal and external networking, at all levels in the organization. â Builds/maintains effective working relationships. â Demonstrates professional manner and ability to influence in dealings with others. â Strong process and system orientation; promotes group effectiveness. â Planning, organizing and time management. â Initiative and problem solving. â Anticipates barriers and provides alternative solutions. â Sound judgment and high sense of accountability. â Takes ownership of actions and follows through on commitments by holding others accountable and standing up for what's right. â Delivers positive results through realistic planning to accomplish goals. â Listens actively and invites new ideas for exchanged opinions, then influences, and acts to drive positive performance and achieve results. â Builds positive relationships based on trust and seeks collaboration across organizational boundaries to achieve goals. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
US-Remote | US-Remote Category: Information Technology Job Overview As an experienced leader in the OutMatch IT Operations team, you will play an instrumental role in shaping and managing the Information Security function at OutMatch. You will serve as the security expert for all technical solutions, managing risks and identifying opportunities for improving the company's security profile. You will collaborate with and support cross-functional teams of technical and non-technical key stakeholders to ensure security systems are functioning smoothly to reduce operational risk. You will be a primary point of contact for data privacy and compliance issues. Responsibilities and Qualifications What You'll Do: Lead our Information Security & Compliance function and team Ensure design, development, and operation of secure & privacy-centric software, infrastructure, policies, and programs that balance best practices, business needs, and risks to continuously improve security posture and reduce the possibility of a data breach Respond to customer or other third-party inquiries related to customer security/privacy assessments, RFPs, etc. Review and negotiate customer contracts for privacy & security requirements to ensure alignment with OutMatch standards Oversee our network and application vulnerability scanning and penetration testing programs and coordinate remediation efforts in partnership with Infrastructure and Engineering teams Contribute as a member of the Incident Response Team by conducting forensic analysis and troubleshooting to assist in the containment and remediation of security incidents and further identify compensating controls related to security findings Assess regulatory compliance (GDPR, CCPA, etc.) and enact new programs or changes as regulations evolve and ensure compliance with existing laws Following any merger or acquisition activity, establish consistency in relevant process, procedures, policies, and controls across the business Conduct or coordinate self- and third-party assessments & audits, categorize risks, and develop remediation strategy, including ISO 27001 and SOC 2 audits Qualify partners and vendors by assessing their security programs meet needs of OutMatch and our customers Establish and deliver annual training programs for OutMatch staff What You'll Need: Our ideal candidate will have a demonstrable track record of managing information security and compliance for mid-size organizations with diverse technology stacks. OutMatch is a rapidly growing global business with a continuously evolving technology systems landscape, and the Manager of Information Security and Compliance will need to successfully scale the function to ensure compliance with standards and relevance with industry security and data privacy norms. This is a hands-on management position which requires advanced technical skills as well as management abilities. Extensive experience (5+ years) in Information Security, Technology Risk Management, IT Audit, and/or IT Compliance functions CISSP / CISM or equivalent certification strongly preferred Ability to clearly articulate security and risk-related concepts to technical and non-technical stakeholders at various business levels Strong customer communication and negotiating skills, experience interacting directly with customers in written and live settings Solid grasp of security standard methodologies; securing network and enterprise cloud applications and privileged access management technologies Experience implementing cloud security standards for platforms such as O365, Azure, and AWS Experience with controls frameworks such as ISO/IEC 27001 and/or SOC-2 Understanding of international privacy and data protection regulations, such as CCPA and GDPR Ability to multitask, prioritize, coordinate, work well under pressure and meet deadlines Excellent written and verbal communication skills and the ability to construct well-founded, clear, and concise analyses and recommendations Critical thinking with strong problem-solving skills and a "can-do" attitude What You'll Get: To be part of a high-performing, highly collaborative environment full of people who love what they do and who are dedicated to success A culture focused on achieving results and transparent communication A solid, experienced management team invested in your development The opportunity to build skills and experiences that enable you to be successful quickly while paving the way for career growth An executive team dedicated to the safety and well-being of all team members Discretionary paid time off...whey you need it, you take it Dedicated development and planning time each week A world-class platform with an elegant user interface that empowers our clients to positively impact their business results A competitive base salary and great incentive program Monthly mobile connectivity allowance 100% company paid individual medical, dental, and vision insurance 401(k) with company match About OutMatch OutMatch is dedicated to matching people with purpose. We do that by bringing clarity to talent decisions by gathering the right data and putting insights clients need at their fingertips. We were recently recognized on Inc Magazine's annual 5000 list and named one of Inc.'s Best Workplaces of 2020 . We're an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PM19 PI
01/28/2021
Full time
US-Remote | US-Remote Category: Information Technology Job Overview As an experienced leader in the OutMatch IT Operations team, you will play an instrumental role in shaping and managing the Information Security function at OutMatch. You will serve as the security expert for all technical solutions, managing risks and identifying opportunities for improving the company's security profile. You will collaborate with and support cross-functional teams of technical and non-technical key stakeholders to ensure security systems are functioning smoothly to reduce operational risk. You will be a primary point of contact for data privacy and compliance issues. Responsibilities and Qualifications What You'll Do: Lead our Information Security & Compliance function and team Ensure design, development, and operation of secure & privacy-centric software, infrastructure, policies, and programs that balance best practices, business needs, and risks to continuously improve security posture and reduce the possibility of a data breach Respond to customer or other third-party inquiries related to customer security/privacy assessments, RFPs, etc. Review and negotiate customer contracts for privacy & security requirements to ensure alignment with OutMatch standards Oversee our network and application vulnerability scanning and penetration testing programs and coordinate remediation efforts in partnership with Infrastructure and Engineering teams Contribute as a member of the Incident Response Team by conducting forensic analysis and troubleshooting to assist in the containment and remediation of security incidents and further identify compensating controls related to security findings Assess regulatory compliance (GDPR, CCPA, etc.) and enact new programs or changes as regulations evolve and ensure compliance with existing laws Following any merger or acquisition activity, establish consistency in relevant process, procedures, policies, and controls across the business Conduct or coordinate self- and third-party assessments & audits, categorize risks, and develop remediation strategy, including ISO 27001 and SOC 2 audits Qualify partners and vendors by assessing their security programs meet needs of OutMatch and our customers Establish and deliver annual training programs for OutMatch staff What You'll Need: Our ideal candidate will have a demonstrable track record of managing information security and compliance for mid-size organizations with diverse technology stacks. OutMatch is a rapidly growing global business with a continuously evolving technology systems landscape, and the Manager of Information Security and Compliance will need to successfully scale the function to ensure compliance with standards and relevance with industry security and data privacy norms. This is a hands-on management position which requires advanced technical skills as well as management abilities. Extensive experience (5+ years) in Information Security, Technology Risk Management, IT Audit, and/or IT Compliance functions CISSP / CISM or equivalent certification strongly preferred Ability to clearly articulate security and risk-related concepts to technical and non-technical stakeholders at various business levels Strong customer communication and negotiating skills, experience interacting directly with customers in written and live settings Solid grasp of security standard methodologies; securing network and enterprise cloud applications and privileged access management technologies Experience implementing cloud security standards for platforms such as O365, Azure, and AWS Experience with controls frameworks such as ISO/IEC 27001 and/or SOC-2 Understanding of international privacy and data protection regulations, such as CCPA and GDPR Ability to multitask, prioritize, coordinate, work well under pressure and meet deadlines Excellent written and verbal communication skills and the ability to construct well-founded, clear, and concise analyses and recommendations Critical thinking with strong problem-solving skills and a "can-do" attitude What You'll Get: To be part of a high-performing, highly collaborative environment full of people who love what they do and who are dedicated to success A culture focused on achieving results and transparent communication A solid, experienced management team invested in your development The opportunity to build skills and experiences that enable you to be successful quickly while paving the way for career growth An executive team dedicated to the safety and well-being of all team members Discretionary paid time off...whey you need it, you take it Dedicated development and planning time each week A world-class platform with an elegant user interface that empowers our clients to positively impact their business results A competitive base salary and great incentive program Monthly mobile connectivity allowance 100% company paid individual medical, dental, and vision insurance 401(k) with company match About OutMatch OutMatch is dedicated to matching people with purpose. We do that by bringing clarity to talent decisions by gathering the right data and putting insights clients need at their fingertips. We were recently recognized on Inc Magazine's annual 5000 list and named one of Inc.'s Best Workplaces of 2020 . We're an equal opportunity employer and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PM19 PI
O365 TEAMs SME 18 months Contract Currently these roles are remote due to Covid-19. However, these roles will eventually require to be onsite in Irving, TX or Charlotte, NC; once things are back to normal. All candidate must be legally authorized to work in the United States on W2. FastTrack TEAMS Engineer As a FastTrack Teams Engineer, your focus is supporting customers and partners deploying Microsoft Teams as they transition from products like Skype for Business, Skype for Business Online, and other technologies. This transition will touch technologies including identity, networking, security, and telephony. You will represent Microsoft in communications via phone, email, and web. As part of the FastTrack Team, you will have the opportunity to work with a high performing team to foster positive customer relationships while effectively managing challenging situations and driving customer success. Your key business metrics will be to: Obtain high customer and partner onboarding satisfaction Drive customer success and adoption of all purchased workloads Reduce time/cost to onboard Provide high quality data back to the product teams to help drive service improvement Reduce reactive support incidents Responsibilities Assessing customer environments, networks, and software to identify the actions needed for a smooth and efficient cloud onboarding and migration (where applicable). Leading with an identity driven security approach based on Microsoft best practices. Defining and executing a remediation plan together with the customers IT staff. Enablement of the M365 services and delivering governance best practices Ensuring all migration prerequisites are satisfied in a timely manner to guarantee a successful velocity migration Identifying and recommending Microsoft value add services to remediate technical blockers or avoid future incidents Serving as technical advisers and owning the resolution of issues that arise during the onboarding phases. Maintaining a strong working & technical knowledge of the M365 services, taking ownership for driving service improvements Cultivating and sharing knowledge proactively with others through communities, solution documents, and social media to drive strong collaboration across the FTC. Capturing engagement data, customer health, and communicating process and technology improvement feedback. Representing the Voice of the Customer leveraging current toolsets. Required Qualifications At least 2 years of experience in a customer facing or customer support role with troubleshooting and problem-solving experience in a team environment. Technical experience deploying, administrating, and/or supporting any of the following: Teams, Skype for Business Online, Telephony (Inbound Voice Routing, Call Queues, Number porting),Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, Cisco WebEX or related. Additional Qualifications Experience in Teams and Skype for Business Online. Experience and understanding of Session Border Controllers a plus. Experience with hard phones and room systems a plus. Implementation and management of Teams and Skype for Business Online. User Policy Application and usage. Experience on working with Telephony (Inbound Voice Routing, Call Queues, Number porting) a plus. Experience with migration between Unified communication environments. Experience Troubleshooting Skype for Business Online related issues. Office 365 and related technologies, including core infrastructure, Active Directory, Exchange, SharePoint and Teams. Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is highly desired but not required. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP and Unified Communications. Advanced skills in troubleshooting, organization, communication, and collaboration. Strong network and/or VoIP experience with underlying technologies such as Routing & Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and WAN protocols and technologies is ideal. Initiative to develop expertise on new technologies beyond the provided classroom training. Candidates with strong and lengthy experience in supporting complex, enterprise solutions and networking operating systems (preferably Windows Server, but not limited to) for 3 years or more will be considered even when the above qualifications may not all be present. Solid understanding of client/server, networking, and Internet technologies fundamentals. Desired background in VoIP, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring and diagnosis. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. ManpowerGroup is an Equal Opportunity Employer (EOE/AA) - provided by Dice
10/01/2020
Full time
O365 TEAMs SME 18 months Contract Currently these roles are remote due to Covid-19. However, these roles will eventually require to be onsite in Irving, TX or Charlotte, NC; once things are back to normal. All candidate must be legally authorized to work in the United States on W2. FastTrack TEAMS Engineer As a FastTrack Teams Engineer, your focus is supporting customers and partners deploying Microsoft Teams as they transition from products like Skype for Business, Skype for Business Online, and other technologies. This transition will touch technologies including identity, networking, security, and telephony. You will represent Microsoft in communications via phone, email, and web. As part of the FastTrack Team, you will have the opportunity to work with a high performing team to foster positive customer relationships while effectively managing challenging situations and driving customer success. Your key business metrics will be to: Obtain high customer and partner onboarding satisfaction Drive customer success and adoption of all purchased workloads Reduce time/cost to onboard Provide high quality data back to the product teams to help drive service improvement Reduce reactive support incidents Responsibilities Assessing customer environments, networks, and software to identify the actions needed for a smooth and efficient cloud onboarding and migration (where applicable). Leading with an identity driven security approach based on Microsoft best practices. Defining and executing a remediation plan together with the customers IT staff. Enablement of the M365 services and delivering governance best practices Ensuring all migration prerequisites are satisfied in a timely manner to guarantee a successful velocity migration Identifying and recommending Microsoft value add services to remediate technical blockers or avoid future incidents Serving as technical advisers and owning the resolution of issues that arise during the onboarding phases. Maintaining a strong working & technical knowledge of the M365 services, taking ownership for driving service improvements Cultivating and sharing knowledge proactively with others through communities, solution documents, and social media to drive strong collaboration across the FTC. Capturing engagement data, customer health, and communicating process and technology improvement feedback. Representing the Voice of the Customer leveraging current toolsets. Required Qualifications At least 2 years of experience in a customer facing or customer support role with troubleshooting and problem-solving experience in a team environment. Technical experience deploying, administrating, and/or supporting any of the following: Teams, Skype for Business Online, Telephony (Inbound Voice Routing, Call Queues, Number porting),Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, Cisco WebEX or related. Additional Qualifications Experience in Teams and Skype for Business Online. Experience and understanding of Session Border Controllers a plus. Experience with hard phones and room systems a plus. Implementation and management of Teams and Skype for Business Online. User Policy Application and usage. Experience on working with Telephony (Inbound Voice Routing, Call Queues, Number porting) a plus. Experience with migration between Unified communication environments. Experience Troubleshooting Skype for Business Online related issues. Office 365 and related technologies, including core infrastructure, Active Directory, Exchange, SharePoint and Teams. Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is highly desired but not required. Ability to analyze and interpret data captures and trace logs to resolve customer issues in production environments specific to authentication, network connectivity, messaging, SIP or VoIP and Unified Communications. Advanced skills in troubleshooting, organization, communication, and collaboration. Strong network and/or VoIP experience with underlying technologies such as Routing & Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and WAN protocols and technologies is ideal. Initiative to develop expertise on new technologies beyond the provided classroom training. Candidates with strong and lengthy experience in supporting complex, enterprise solutions and networking operating systems (preferably Windows Server, but not limited to) for 3 years or more will be considered even when the above qualifications may not all be present. Solid understanding of client/server, networking, and Internet technologies fundamentals. Desired background in VoIP, PSTN converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video web conferencing, network monitoring and diagnosis. Programming and debugging skills are a plus but not required. The ability to read and analyze network traces is ideal. ManpowerGroup is an Equal Opportunity Employer (EOE/AA) - provided by Dice
JDA TSG, is looking for Active Directory Security experts to join our team as a Customer Engineer (CE) in support of one of our critical client relationships. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of technical & non-technical audiences on a regular basis. CE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers, typically F1000 organizations all across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. You will provide support for a range of issues delivering guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for intellectually & professionally curious, & of course talented engineers. Travel : CE's are home based & travel to customer locations to provide services. Typically, you'll be on-site Mon - Thurs about 3 times per month. A valid driver's license is required for the position. Core Accountabilities: You will be responsible for customer satisfaction, deployment, adoption & support of Active Directory Security services. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. This role requires a deep understanding of Active Directory Security protocol . Additionally, a broad understanding of supporting technologies that are core to the delivery across the enterprises. The CE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities. The primary work (typically under 1 week's duration per client) to be performed include: Standard Product Work Shops - Training In-Depth Product Reviews - White Board (Chalk Talk) Sessions Health Checks / Assessments Post Operational Review of Product Implementations Product Upgrade / Migration Assessments Systems Performance Reviews Effectively communicating strategies, tactics, remediation etc. with C-Suite executives & stakeholders Serve as a trusted advisor for Active Directory Security Management services & products Provide best practice guidance on setting up & maintaining a solid Active Directory in a secure environment Required Skills & Experience: Able to build & deliver Executive Level presentations, discuss findings & complimentary products at a solutions level Technical product depth with Active Directory Security Management 5+ years of engineering & design experience supporting Microsoft platform products including: Active Directory Active Directory Security & Delegation Active Directory Federation Services / Certificate Services Active Directory Rights Management Service Security best practices & implementation for Microsoft technologies Reviewing & oversight of major changes to the Active Directory Security Management & associated Windows Server settings for multiple customers · 5 + years' experience supporting Enterprise customers with PKI administration including systems development, network operations & software support · 4+ years' industry experience with Microsoft Server products 3+ years On-Premises support or consulting work for Enterprise customer base 3+ years Advanced troubleshooting Awareness of corporate environments & their business requirements Candidates must be able to work independently as well in a team environment · Excellent written, oral & presentation skills · Good understanding of ITIL/Service Management · Strong experience with security services; Windows Server, O365, Configuration Wizard · Networking (Protocols & Firewalls) · Risk analysis Desired Skills & Experience: · Characteristics of importance include but are not limited to customer service, problem solving & the ability to read/interpret the needs/wants of customer executives & leaders · Ability to handle customer critical issues & work in difficult situations · Perform self-directed learning in a rapidly changing environment · Advanced Microsoft certifications are preferred - provided by Dice
09/28/2020
Full time
JDA TSG, is looking for Active Directory Security experts to join our team as a Customer Engineer (CE) in support of one of our critical client relationships. This is a knowledge transfer role where you'll be presenting solutions & remediation strategies to a range of technical & non-technical audiences on a regular basis. CE's are some of the most distinguished & highly accredited engineers in the world. They are subject matter experts called upon to service & support our client's Premier customers, typically F1000 organizations all across the country. This is an opportunity to elevate your skills & knowledge base to an extraordinary level. You will provide support for a range of issues delivering guidance, education & adherence to best practices. It's a dynamic & challenging role best suited for intellectually & professionally curious, & of course talented engineers. Travel : CE's are home based & travel to customer locations to provide services. Typically, you'll be on-site Mon - Thurs about 3 times per month. A valid driver's license is required for the position. Core Accountabilities: You will be responsible for customer satisfaction, deployment, adoption & support of Active Directory Security services. You will be working & supporting customers with building, deploying, operating & optimizing large complex enterprise environments. This role requires a deep understanding of Active Directory Security protocol . Additionally, a broad understanding of supporting technologies that are core to the delivery across the enterprises. The CE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities. The primary work (typically under 1 week's duration per client) to be performed include: Standard Product Work Shops - Training In-Depth Product Reviews - White Board (Chalk Talk) Sessions Health Checks / Assessments Post Operational Review of Product Implementations Product Upgrade / Migration Assessments Systems Performance Reviews Effectively communicating strategies, tactics, remediation etc. with C-Suite executives & stakeholders Serve as a trusted advisor for Active Directory Security Management services & products Provide best practice guidance on setting up & maintaining a solid Active Directory in a secure environment Required Skills & Experience: Able to build & deliver Executive Level presentations, discuss findings & complimentary products at a solutions level Technical product depth with Active Directory Security Management 5+ years of engineering & design experience supporting Microsoft platform products including: Active Directory Active Directory Security & Delegation Active Directory Federation Services / Certificate Services Active Directory Rights Management Service Security best practices & implementation for Microsoft technologies Reviewing & oversight of major changes to the Active Directory Security Management & associated Windows Server settings for multiple customers · 5 + years' experience supporting Enterprise customers with PKI administration including systems development, network operations & software support · 4+ years' industry experience with Microsoft Server products 3+ years On-Premises support or consulting work for Enterprise customer base 3+ years Advanced troubleshooting Awareness of corporate environments & their business requirements Candidates must be able to work independently as well in a team environment · Excellent written, oral & presentation skills · Good understanding of ITIL/Service Management · Strong experience with security services; Windows Server, O365, Configuration Wizard · Networking (Protocols & Firewalls) · Risk analysis Desired Skills & Experience: · Characteristics of importance include but are not limited to customer service, problem solving & the ability to read/interpret the needs/wants of customer executives & leaders · Ability to handle customer critical issues & work in difficult situations · Perform self-directed learning in a rapidly changing environment · Advanced Microsoft certifications are preferred - provided by Dice