Why USAA? Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Actuary, you will be part of a Property Pricing team. Your work may include coordinating, preparing and performing expert level actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Establish and may oversee appropriate statistical plans, analytical tools, and requirements for analyzing the experience of various products classification systems, rating plans, reserves, and catastrophes. Participate in short term and long-term planning activities and assists in setting objectives for these plans by making forecasts and projections and developing strategies to support the company mission and goals in the areas of product development, pricing, catastrophe management, reinsurance, modeling, or reserving Utilize advanced actuarial modeling software driven models for pricing, valuation, and/or risk management to develop new products, project future results, reprice existing products, and/or determine financial strength. May make adjustments and improvements to models, when appropriate. Monitor competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulation, market conditions, and to achieve financial and market goals. Creatively approach problems and issues from a wide range of perspectives to determine innovative techniques. Author and develop innovative solutions to business initiatives. Responsible for training junior members on change/improvement. Performs highly complex analysis/design, coding and testing in support of project responsibilities. Serve as a resource to team members on escalated issues of an unusual nature. Develop and manages requirements to deliver agile business changes, exceptional member experiences, and/or integrated solutions. Define business problems and develops business artifacts. Strategically partner with IT to influence the design, alignment, and implementation of technical business standards. Represent USAA's interest at industry level committee meetings. Provides data to other departments, useful for their management purposes, from actuarial data systems. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Actuarial/business/analytical experience + Associate of the Casualty Actuarial Society (ACAS) held for 5 years; OR 6 years Actuarial/business/analytical experience +Fellow of the Casualty Actuarial Society (FCAS). Experience in developing and delivering Innovative Actuarial Analyses/Processes. Demonstrated experience and application of industry best practices in metric development/monitoring. Strong communication/presentation skills to include demonstrated experience effectively delivering key messages to stakeholders. What sets you apart: Experience leading teams through effective communication, learning, and mentorship A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Expert Actuarial pricing expertise with experience in using a variety of pricing methodologies and models Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. Working knowledge of data analytic tools and Python/R/SQL or other language and high level of ability to oversee others in their use of these tools Expert problem-solving, critical thinking, and analytic skills Ability and willingness to work from the following location (if currently resides within 60 miles of the location): San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, Charlotte, NC. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/29/2024
Full time
Why USAA? Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity As a dedicated Actuary, you will be part of a Property Pricing team. Your work may include coordinating, preparing and performing expert level actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity What you'll do: Establish and may oversee appropriate statistical plans, analytical tools, and requirements for analyzing the experience of various products classification systems, rating plans, reserves, and catastrophes. Participate in short term and long-term planning activities and assists in setting objectives for these plans by making forecasts and projections and developing strategies to support the company mission and goals in the areas of product development, pricing, catastrophe management, reinsurance, modeling, or reserving Utilize advanced actuarial modeling software driven models for pricing, valuation, and/or risk management to develop new products, project future results, reprice existing products, and/or determine financial strength. May make adjustments and improvements to models, when appropriate. Monitor competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulation, market conditions, and to achieve financial and market goals. Creatively approach problems and issues from a wide range of perspectives to determine innovative techniques. Author and develop innovative solutions to business initiatives. Responsible for training junior members on change/improvement. Performs highly complex analysis/design, coding and testing in support of project responsibilities. Serve as a resource to team members on escalated issues of an unusual nature. Develop and manages requirements to deliver agile business changes, exceptional member experiences, and/or integrated solutions. Define business problems and develops business artifacts. Strategically partner with IT to influence the design, alignment, and implementation of technical business standards. Represent USAA's interest at industry level committee meetings. Provides data to other departments, useful for their management purposes, from actuarial data systems. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years Actuarial/business/analytical experience + Associate of the Casualty Actuarial Society (ACAS) held for 5 years; OR 6 years Actuarial/business/analytical experience +Fellow of the Casualty Actuarial Society (FCAS). Experience in developing and delivering Innovative Actuarial Analyses/Processes. Demonstrated experience and application of industry best practices in metric development/monitoring. Strong communication/presentation skills to include demonstrated experience effectively delivering key messages to stakeholders. What sets you apart: Experience leading teams through effective communication, learning, and mentorship A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Expert Actuarial pricing expertise with experience in using a variety of pricing methodologies and models Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. Working knowledge of data analytic tools and Python/R/SQL or other language and high level of ability to oversee others in their use of these tools Expert problem-solving, critical thinking, and analytic skills Ability and willingness to work from the following location (if currently resides within 60 miles of the location): San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, Charlotte, NC. US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $158,960 - $303,830. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! Responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and follow external regulations. Implements and delivers results of quality assurance assessments, initiatives, and studies to collaborators and recommends and develops action plans for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team Senior, you will work under minimal direction and serve as an informal subject matter resource for identifying fraud trends, vulnerabilities, and opportunities to proactively address member difficulties, improve fraud resolution policies, procedures, and processes to mitigate risk and protect USAA's brand and reputation. You will apply deep product and system knowledge to conduct highly sophisticated fraud reviews across and responses to consumer and regulatory complaints, media inquiries, and litigation requests across multiple bank or investment products, payment types, and fraud categories. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of passionate member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Identifies gaps and evaluates quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirements. Analyzes trends, identifies root cause of process gaps or issues and develops recommendations of key work products and participates in the delivery of results to leaders and collaborators. Performs independent assessments/audits to identify training needs and improvement opportunities for program effectiveness. Develops, recommends, and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA and Enterprise strategy. Serves as a functional expert and coach to peers and team members and acts as a resource for intensified issues of an unusual nature. Develops, and recommends improvements and/or changes to Quality Management governance and control standards to include KPIs for reporting, actioning, and escalating to leadership. Assists with the development of the Quality automation and technology journey with key business partners. Supervises the sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years progressive operations or process experience in the financial services. 2 years of quality assurance/control, or quality improvement experience to include developing, implementing, and maintaining quality assurance/ control/testing programs. Intermediate knowledge of quality assurance analytical methods and tools. Demonstrates critical thinking, influences through subject matter expertise, provides root cause analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable guidance to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in/or supporting Fraud within a Financial Institution Advanced knowledge of fraud threat vectors, technologies, and effective mitigation tactics. Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! Responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and follow external regulations. Implements and delivers results of quality assurance assessments, initiatives, and studies to collaborators and recommends and develops action plans for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team Senior, you will work under minimal direction and serve as an informal subject matter resource for identifying fraud trends, vulnerabilities, and opportunities to proactively address member difficulties, improve fraud resolution policies, procedures, and processes to mitigate risk and protect USAA's brand and reputation. You will apply deep product and system knowledge to conduct highly sophisticated fraud reviews across and responses to consumer and regulatory complaints, media inquiries, and litigation requests across multiple bank or investment products, payment types, and fraud categories. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of passionate member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Identifies gaps and evaluates quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirements. Analyzes trends, identifies root cause of process gaps or issues and develops recommendations of key work products and participates in the delivery of results to leaders and collaborators. Performs independent assessments/audits to identify training needs and improvement opportunities for program effectiveness. Develops, recommends, and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA and Enterprise strategy. Serves as a functional expert and coach to peers and team members and acts as a resource for intensified issues of an unusual nature. Develops, and recommends improvements and/or changes to Quality Management governance and control standards to include KPIs for reporting, actioning, and escalating to leadership. Assists with the development of the Quality automation and technology journey with key business partners. Supervises the sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years progressive operations or process experience in the financial services. 2 years of quality assurance/control, or quality improvement experience to include developing, implementing, and maintaining quality assurance/ control/testing programs. Intermediate knowledge of quality assurance analytical methods and tools. Demonstrates critical thinking, influences through subject matter expertise, provides root cause analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable guidance to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in/or supporting Fraud within a Financial Institution Advanced knowledge of fraud threat vectors, technologies, and effective mitigation tactics. Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
On-Board Services is hiring a Benchtop Support Specialist in Libertyville, IL For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. Position Details: Position Type: Contract Job Location: Libertyville, IL Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $62/hour Job Description: PURPOSE AND SCOPE OF POSITION: The Benchtop Support specialist position will be responsible for providing IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations. This position requires a passion for IT, validation, and compliance. Project management and business analyst skillsets within the role as the position requires the ability to work with diverse cross-functional teams in a highly matrix organization. The candidate should have at least 5 years of experience in pharma/biotech with experience in Laboratory equipment, benchtop instrumentation and Quality System disciplines. The candidate needs to understand shop floor activities, Good Manufacturing Practices (GMPs), electronic change management, and process automation in addition to prior manufacturing enterprise systems support. REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities: • Comprehensive knowledge of Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices. • Comprehensive knowledge of SOPs, cGMPs and other compliance requirements and regulatory guidelines (FDA, EU) and the know how to work and manage within a regulatory environment. • Demonstrated leadership skills and the ability to negotiate in a complex environment. • Excellent verbal and written communication skills. • The ability to plan and lead small and medium size projects and enhancements. • The candidate needs to be self-driven and capable of prioritizing. • The candidate should have an expanding understanding of network, databases, servers, and PCs. • Understanding of administration and usage of TFF systems, Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology is preferred. • Ability to apply lean and OpEx principles. • The successful candidate will possess the professionalism and technical competency required to represent the department before our stakeholders, regulatory agencies, and management. Education and Experience: • Bachelor's degree in life sciences, engineering or computer field or equivalent experience. • Minimum of 5+ years of experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting. • Demonstrated track record of IT Support in a fast-paced regulated environment supporting benchtop instruments, quality and lab applications DUTIES AND RESPONSIBILITIES: • Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment. Support would encompass various instrument types such as cellometers, plate readers, and flow cytometers throughout the site which include laboratory and manufacturing buildings. • Support administration of quality and laboratory applications including their software development life cycle activities and technical support. • Provide ownership of assets and utilize Client systems to support changes, incidents, problems, and asset management activities for the support of benchtop equipment and lab and quality systems. • Execute and update documentation for the support of benchtop equipment and lab and quality systems to ensure assets are reliable, accessible, and secure. • Execute and/or leads multiple projects and technical work assignments as a point of contact for project stakeholders. • Lead or provide supporting activities within the quality management system (Infinity) • Liaison with global partners within the Client organization to align on solutions and implementation plans for benchtop instrumentation and performs system installations, configurations, administrative and support functions including system validation lifecycles and training. • Provide local administrative support and liaison with global partners for the site quality systems and quality control supporting applications completing tasks such as application periodic reviews, user access reviews, and account administration. • Provide digital plant subject matter expertise (SME), to multi-function teams, advises operations on application configurations, data integrity, cyber security, and defend work before regulatory agencies. • Ensure alignment with Client directives and industry guidelines for applications. • Execute on technology improvements and efficiency opportunities to improve business and compliance. • Provide on-call support, as needed, for commercial operations. Apply Today! On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." JD# 24-00673
03/28/2024
Full time
On-Board Services is hiring a Benchtop Support Specialist in Libertyville, IL For immediate consideration please send your resume to Subject Line: Position Title and State you are Located About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k. Position Details: Position Type: Contract Job Location: Libertyville, IL Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $62/hour Job Description: PURPOSE AND SCOPE OF POSITION: The Benchtop Support specialist position will be responsible for providing IT support in our Digital Plant organization working to support, enhance, and maintain compliance for the GxP benchtop systems and instrumentation as well as site and global applications used within the manufacturing, quality, and quality control organizations. This position requires a passion for IT, validation, and compliance. Project management and business analyst skillsets within the role as the position requires the ability to work with diverse cross-functional teams in a highly matrix organization. The candidate should have at least 5 years of experience in pharma/biotech with experience in Laboratory equipment, benchtop instrumentation and Quality System disciplines. The candidate needs to understand shop floor activities, Good Manufacturing Practices (GMPs), electronic change management, and process automation in addition to prior manufacturing enterprise systems support. REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities: • Comprehensive knowledge of Data Integrity guidance, GxP compliance, Software Development Life Cycle, and Good Documentation Practices. • Comprehensive knowledge of SOPs, cGMPs and other compliance requirements and regulatory guidelines (FDA, EU) and the know how to work and manage within a regulatory environment. • Demonstrated leadership skills and the ability to negotiate in a complex environment. • Excellent verbal and written communication skills. • The ability to plan and lead small and medium size projects and enhancements. • The candidate needs to be self-driven and capable of prioritizing. • The candidate should have an expanding understanding of network, databases, servers, and PCs. • Understanding of administration and usage of TFF systems, Nucleic Counters, Mixer, Filler, FIT, Veeva Document Management System, Infinity, ServiceNow and emerging technology is preferred. • Ability to apply lean and OpEx principles. • The successful candidate will possess the professionalism and technical competency required to represent the department before our stakeholders, regulatory agencies, and management. Education and Experience: • Bachelor's degree in life sciences, engineering or computer field or equivalent experience. • Minimum of 5+ years of experience working in regulated industries such as Biotech, Pharmaceutical, and Medical Devices familiarity supporting benchtop instruments and applications within a GxP compliant manufacturing or laboratory setting. • Demonstrated track record of IT Support in a fast-paced regulated environment supporting benchtop instruments, quality and lab applications DUTIES AND RESPONSIBILITIES: • Provide support and enhancements for the administration of benchtop instrumentation applications, PC hardware, and IT administrative tools within a GxP environment. Support would encompass various instrument types such as cellometers, plate readers, and flow cytometers throughout the site which include laboratory and manufacturing buildings. • Support administration of quality and laboratory applications including their software development life cycle activities and technical support. • Provide ownership of assets and utilize Client systems to support changes, incidents, problems, and asset management activities for the support of benchtop equipment and lab and quality systems. • Execute and update documentation for the support of benchtop equipment and lab and quality systems to ensure assets are reliable, accessible, and secure. • Execute and/or leads multiple projects and technical work assignments as a point of contact for project stakeholders. • Lead or provide supporting activities within the quality management system (Infinity) • Liaison with global partners within the Client organization to align on solutions and implementation plans for benchtop instrumentation and performs system installations, configurations, administrative and support functions including system validation lifecycles and training. • Provide local administrative support and liaison with global partners for the site quality systems and quality control supporting applications completing tasks such as application periodic reviews, user access reviews, and account administration. • Provide digital plant subject matter expertise (SME), to multi-function teams, advises operations on application configurations, data integrity, cyber security, and defend work before regulatory agencies. • Ensure alignment with Client directives and industry guidelines for applications. • Execute on technology improvements and efficiency opportunities to improve business and compliance. • Provide on-call support, as needed, for commercial operations. Apply Today! On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America. The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner." JD# 24-00673
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/28/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/28/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/28/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
03/28/2024
Full time
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Sr. Clinical Coding RN Nurse Consultant will drive consistent, efficient processes and share best practices in a collaborative effort with Providers and Market Team, designed to facilitate achievement of goals set for HCC Ratio, HCC Covered Ratio, and HCC Percent Covered. The Sr. Clinical Coding Nurse Consultant will drive Risk Adjustment improvement initiatives, develop recommendations for Risk Adjustment remediation plans and create tools and databases to capture relevant data for assigned markets to achieve corporate and market specific Risk Adjustment goals and initiatives. This position will work collaboratively with each regional / market team and their leadership in a matrix relationship. This position will provide direction and guidance to Medical Coding Analysts, as well as cross functional team members within their respective Markets pertaining to Risk Adjustment. Primary Responsibilities: Develop and implement market business plans to motivate providers to engage in improving Risk Adjustment metrics Provide analytical interpretation of Risk Adjustment reporting including, Executive Summaries, HCC Ratio, Disagree and Resolution rates, and FaxBack reporting to plan and provider groups Subject Matter Expert (SME) for all Risk Adjustment related activities within their assigned market(s) working within a matrix relationship which includes DataRAP operations and Regional / Market operations Assist in developing of training and analytical materials for Risk Adjustment Oversee DataRAP training and education delivery for Mega Groups via Provider education sessions and Physician Business Meetings / JOCs Lead Weekly, Monthly, Bi-monthly, Quarterly, and/or Annual Business Review meetings related to Risk Adjustment activities which summarize provider group performance and market performance as requested by or required by Market leadership Analyze and evaluate provider group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies related to Risk Adjustment Analyze Provider and Group performance regarding Risk Adjustment and Focus on Care (FOC) to determine areas of focus or improvement opportunities Develop solution-based, user friendly initiatives to support practice success Oversee market specific chart retrieval and review of PCP, Hospital, and Specialist records Work with DataRAP Senior Leadership on identified special projects This is a Hybrid / Field Base position requiring travel in the Houston area You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's Degree in Nursing (Associate Degree or Nursing Diploma from accredited nursing school with 2+ years of additional experience may be substituted in lieu of a bachelor's degree) Current unrestricted Texas RN license or compact license CPC certification or proof that certification has been obtained within 9 months from the American Academy of Professional Coders 5+ years of associated business experience with health care industry 1+ years of ICD-9, ICD10 coding experience Professional experience persuading changes in behavior Solid knowledge of the Medicare market, products and competitors Knowledge base of clinical standards of care and preventative health measures Knowledge of CMS HCC Model and Guidelines along with ICD 10 Guidelines Ability and willingness to travel (locally and non-locally) as determined by business needs Preferred Qualifications: Undergraduate degree Experience in managed care working with network and provider relations Additional Medical chart review experience Medical / clinical background highly desirable MS Office Suite, moderate to advanced Excel and PowerPoint skills Demonstrated ability to interact with medical staff, peers, and internal company staff at all levels Proven a bility to solve process problems crossing multiple functional areas and business units Proven solid presentation skills and relationship building skills with clinical / non-clinical personnel Proven s olid problem-solving skills; the ability to analyze problems, draw relevant conclusions and devise and implement an appropriate plan of action Proven g ood business acumen, especially as it relates to Medicare At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission . Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! The Opportunity The Business Strategy Analyst - Deposit Offers is an individual contributor role accountable for insights, analysis, and tactics to plan and measure deposit promotional offer campaigns. The role will set Deposits' promotional offer learning agenda, develop recommendations for offer improvements, build business cases and influence the bank planning process to secure investments in Deposit offers. Also be accountable for setting and all leading offer related key performance indicators and key risk indicators to include designing and implementing automated monitoring to ensure compliant execution of offer campaigns (e.g., offer fulfillment dashboards to validate offers operating in line with terms and conditions). Partner closely with multiple partners to include Marketing, Bank Growth Engine, Finance, Product Strategy, and Information Technology. Successful candidates will have significant experience analyzing bank product offer campaigns and building robust financial models, while also having strong technical skills necessary to access, manipulate, and analyze data from disparate data sources. Uses quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leads discussions with key collaborators to communicate information learned from analyses, provide input into line of business strategy development, and drive and influence business decisions. Leads integration of the analytic strategy and business strategy. Leads and oversees efforts to identify key business assumptions and hypotheses around line of business strategy. Continuously refines hypotheses and identifies business questions to explore further. Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience. Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience. Applies expert analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals. Effectively influences and drives strategic agreement using subject matter expertise and interpersonal and negotiation skills. Serves as a team lead and provides guidance and on-the-job training to team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree in Business, Science, Finance, Economics or related discipline; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8+ years of data & analytics or strategy consulting experience; OR a minimum of 6+ years of data & analytics or strategy consulting experience and up to 2+ years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8+ years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6+ years of experience in data/analytics, strategy consulting or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Experience identifying business needs and leading strategic plans driven by qualitative/quantitative analysis and market insights. Strong analytical skills with experience using hypotheses-driven problem solving. Extensive experience leading and performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python). Experience influencing business decisions. Experience working with leadership teams to identify key opportunities to develop and enhance business strategy using quantitative and qualitative analytics. What sets you apart: 5+ years of deposit, credit card or payments product management experience Significant experience analyzing deposits data, prospect databases, and transactional insights Demonstrated experience conducting offer based performance analyses with deposit, credit card, or payments products Strong verbal and written communication skills, especially PowerPoint US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! Responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and follow external regulations. Implements and delivers results of quality assurance assessments, initiatives, and studies to collaborators and recommends and develops action plans for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team Senior, you will work under minimal direction and serve as an informal subject matter resource for identifying fraud trends, vulnerabilities, and opportunities to proactively address member difficulties, improve fraud resolution policies, procedures, and processes to mitigate risk and protect USAA's brand and reputation. You will apply deep product and system knowledge to conduct highly sophisticated fraud reviews across and responses to consumer and regulatory complaints, media inquiries, and litigation requests across multiple bank or investment products, payment types, and fraud categories. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of passionate member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Identifies gaps and evaluates quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirements. Analyzes trends, identifies root cause of process gaps or issues and develops recommendations of key work products and participates in the delivery of results to leaders and collaborators. Performs independent assessments/audits to identify training needs and improvement opportunities for program effectiveness. Develops, recommends, and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA and Enterprise strategy. Serves as a functional expert and coach to peers and team members and acts as a resource for intensified issues of an unusual nature. Develops, and recommends improvements and/or changes to Quality Management governance and control standards to include KPIs for reporting, actioning, and escalating to leadership. Assists with the development of the Quality automation and technology journey with key business partners. Supervises the sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years progressive operations or process experience in the financial services. 2 years of quality assurance/control, or quality improvement experience to include developing, implementing, and maintaining quality assurance/ control/testing programs. Intermediate knowledge of quality assurance analytical methods and tools. Demonstrates critical thinking, influences through subject matter expertise, provides root cause analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable guidance to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in/or supporting Fraud within a Financial Institution Advanced knowledge of fraud threat vectors, technologies, and effective mitigation tactics. Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/28/2024
Full time
Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation's military, but we all share in the mission to give back to those who did. We're working as one to build a great experience and make a real impact for our members. We believe in our core values of honesty, integrity, loyalty, and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special! Responsible for developing, implementing, and maintaining quality assurance/control programs which ensure policies, processes, and procedures are driven consistently, align with internal objectives, and follow external regulations. Implements and delivers results of quality assurance assessments, initiatives, and studies to collaborators and recommends and develops action plans for success. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. The Opportunity As a Fraud Member Resolution Escalation Team Senior, you will work under minimal direction and serve as an informal subject matter resource for identifying fraud trends, vulnerabilities, and opportunities to proactively address member difficulties, improve fraud resolution policies, procedures, and processes to mitigate risk and protect USAA's brand and reputation. You will apply deep product and system knowledge to conduct highly sophisticated fraud reviews across and responses to consumer and regulatory complaints, media inquiries, and litigation requests across multiple bank or investment products, payment types, and fraud categories. You will be required to develop accurate, compliant, and consistent documentary evidence to support fraud review decisions provided to members, senior leaders, and regulatory agencies. Your detailed review and research will support fraud operations and alleviate negative impacts to members and USAA by demonstrating a data driven approach in decision making and managing fraud risk. You will champion a culture of passionate member advocacy, process excellence, and risk management, while seeking opportunities to optimize fraud resolution processes and improve the member and employee experience. What you'll do: Identifies gaps and evaluates quality standards, measurements, and process improvements to ensure they are aligned with internal practices and regulatory requirements. Analyzes trends, identifies root cause of process gaps or issues and develops recommendations of key work products and participates in the delivery of results to leaders and collaborators. Performs independent assessments/audits to identify training needs and improvement opportunities for program effectiveness. Develops, recommends, and implements training programs, materials, and events to meet quality requirements, ensure compliance with legal standards, and align with CoSA and Enterprise strategy. Serves as a functional expert and coach to peers and team members and acts as a resource for intensified issues of an unusual nature. Develops, and recommends improvements and/or changes to Quality Management governance and control standards to include KPIs for reporting, actioning, and escalating to leadership. Assists with the development of the Quality automation and technology journey with key business partners. Supervises the sustainment of changes within the organization in compliance with USAA's Change Management methodology. Ensures risks associated with business activities are optimally identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of fraud detection or investigations experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 or more years progressive operations or process experience in the financial services. 2 years of quality assurance/control, or quality improvement experience to include developing, implementing, and maintaining quality assurance/ control/testing programs. Intermediate knowledge of quality assurance analytical methods and tools. Demonstrates critical thinking, influences through subject matter expertise, provides root cause analysis for applicable business issues, and approaches work with a result and production-oriented attitude. Knowledge of federal laws, rules, regulations, and applicable guidance to include: UDAAP, TILA/REG Z, BSA/AML, Reg P, Reg E, Reg CC, OCC Heightened Standards. What sets you apart: US military experience through military service or a military spouse/domestic partner Experience in/or supporting Fraud within a Financial Institution Advanced knowledge of fraud threat vectors, technologies, and effective mitigation tactics. Experience working with regulatory agencies and litigation requests. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $81,770 - $147,190. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Systems Analyst role is to support and maintain the business applications. The person will troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Responsibilities Ability to learn and support the corporate ERP system (Epicor CMS) and other applications as deemed necessary. Support the Information Systems team to identify and define business requirements. Coordinate the interface between information systems and the business. Document technical requirements or contribute to users' guidelines or work instructions. Assist the team with users training during project launches and assist with users' support. Must be able to provide excellent customer service and work under tight project schedules. Meeting training and performance goals set for each quarter. Required to travel to various facilities as needed. Daily Operations would also include other duties assigned by the Information Systems Manager. Qualifications Bachelor's Degree in Computer Sciences or equivalent experience. 2-3 years experience in Information Systems, Business or other technical/analytical field Strong written and verbal communications Effective organizational and presentation skills, and the ability to work in a team oriented environment. Two year experience in a manufacturing environment will be a plus. Willingness to learn new skills and meeting priorities set by the Information Systems Manager. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
03/28/2024
Full time
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Systems Analyst role is to support and maintain the business applications. The person will troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Responsibilities Ability to learn and support the corporate ERP system (Epicor CMS) and other applications as deemed necessary. Support the Information Systems team to identify and define business requirements. Coordinate the interface between information systems and the business. Document technical requirements or contribute to users' guidelines or work instructions. Assist the team with users training during project launches and assist with users' support. Must be able to provide excellent customer service and work under tight project schedules. Meeting training and performance goals set for each quarter. Required to travel to various facilities as needed. Daily Operations would also include other duties assigned by the Information Systems Manager. Qualifications Bachelor's Degree in Computer Sciences or equivalent experience. 2-3 years experience in Information Systems, Business or other technical/analytical field Strong written and verbal communications Effective organizational and presentation skills, and the ability to work in a team oriented environment. Two year experience in a manufacturing environment will be a plus. Willingness to learn new skills and meeting priorities set by the Information Systems Manager. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
Role Description Summary: Cybersecurity Risk Analyst supporting Merger and Acquisition integrations and Divestments develops and maintains the cybersecurity Merger, Acquisition, and Divestment strategy, policies, and risk management processes to ensure that the organization effectively secures operations. Role Description: The Cybersecurity Risk Analyst is responsible for assessing risks, analyzing cyber threats, and assisting in preventing cyber-attacks being introduced through integration of IT or OT systems. They provide guidance measures to manage risk, identify/mitigate threats, and protect against unauthorized disclosure of confidential information. Duties also include tracking of identified remediation activities across multiple teams, escalation of risks or barriers to securing an IT or OT environment and assessing the adequacy of security guardrails. Ideal candidates will assist in ensuring effective execution of cybersecurity strategies and our risk management framework by managing relationships with key stakeholders, verifying that IT risks are appropriately mitigated, as well as providing periodic updates on the state of compliance. Responsibilities: Tracks portfolio of cybersecurity integrations and divestments. Identifies areas of concern or decision points for leadership awareness and support. Monitors, tracks, and reports mitigation and resolution of IT risks to Integration and Divestment Cyber Workstream Manager. Develops cybersecurity decision support packages to provide clearly stated risks and recommendations for leadership support to progress or pause integration or divestiture activity. Facilitates cyber risk assessment exercises, perform security compliance and risk validation, and other cyber assurance exercises as required. Coordinates external and internal assurance or advisory audits, representing information technology throughout the lifecycle of the audit (from planning through remediation strategy). Works across IT, Cybersecurity, and business units to develop fully aligned integration plans (program mgmt.) Develops and updates cybersecurity integration and divestment playbook based on established best practices on risk reduction and mitigation strategies. Align and incorporate additional risk analyst and risk managers required to support integration and/or divestment activities. Updates and Incorporates cybersecurity documentation to include Incident Response, Business Continuity and Disaster Recovery Plans to meet requirements. Facilitates identification of vulnerabilities in all equipment utilized in the IT, Process Control Network (PCN)/Operational Technology (OT) and Demilitarized Zone (DMZ), including timely remediation of critical vulnerabilities. Aligns cybersecurity standards into IT and OT environments being integrated. Addresses cybersecurity gaps in pre-integrated IT and OT environments through prioritization and tracking of remediation activities. Incorporates lessons-learned and best practices into integration playbooks. Serves as cyber integration representative for internal and external cyber initiatives. Works closely with other technical, incident management, and forensic personnel to develop a broader understanding of the intent, objectives, and activities of cyber threat actors and supports the cyber defense program. Required Qualifications/Skills: Minimum 3-5 years related work experience in Information Technology field. Knowledge of and experience with Industry Policies, Standards and Controls (e.g., NIST 800-53, IEC-62443 in an ICS environment, ISO 27001, COBIT, ITIL, SOX, PCI-DSS, SANS, etc.). Understanding of key technology/data concepts such as access control, confidential data, encryption, data privacy, information management, intellectual property, business continuity, disaster recovery, security scans, and 3rd party/vendor applications. Strong knowledge of IT organization business processes and systems including (IT Security, data management, architectural and planning, technology life cycle management, regulatory concerns). Certifications: Desired but not required - Certifications in Industrial Control Systems Cybersecurity, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager, (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), or other Cybersecurity Certifications (e.g. GISCP, GCIP, or similar certifications). Preferred Qualifications/Skills: A self-starter that demonstrates One Team behaviors and demonstrated knowledge of effective influencing tactics and strategies. Highly organized with ability to prioritize and multi-task, as well as able to thrive in a fast-paced environment. Ability to impact decisions, influence and motivate teams, and work with a variety of disciplines, cultures, and environments. Communicates in a clear, concise, understandable manner both orally and in writing. Ability to explain detailed IT concepts and solutions in business terms and make complex materials clear and engaging. Utilizes qualitative and quantitative risk analysis best practices to provide a clear decision-making framework for managing information risk. Education: Associate or Bachelors degree in Computer Science, Cybersecurity, Information Technology, or a similar technical degree. Relevant experience will be considered. Interview Process: Panel Interview via Microsoft Teams Virtual Video Conference Additional Notes from the Manager: 1 position available in Houston, TX or San Ramon, CA Long-term assignment, potential for extension but not guaranteed (annual renewal) Local candidates only Work Schedule: 9/80 o Candidates must be able to sit onsite, hybrid work schedule a possibility (min. in office 2 days/week, specifics will be defined after start) o Occasional after hours and weekend support may be required Some travel may be required. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
03/28/2024
Full time
Role Description Summary: Cybersecurity Risk Analyst supporting Merger and Acquisition integrations and Divestments develops and maintains the cybersecurity Merger, Acquisition, and Divestment strategy, policies, and risk management processes to ensure that the organization effectively secures operations. Role Description: The Cybersecurity Risk Analyst is responsible for assessing risks, analyzing cyber threats, and assisting in preventing cyber-attacks being introduced through integration of IT or OT systems. They provide guidance measures to manage risk, identify/mitigate threats, and protect against unauthorized disclosure of confidential information. Duties also include tracking of identified remediation activities across multiple teams, escalation of risks or barriers to securing an IT or OT environment and assessing the adequacy of security guardrails. Ideal candidates will assist in ensuring effective execution of cybersecurity strategies and our risk management framework by managing relationships with key stakeholders, verifying that IT risks are appropriately mitigated, as well as providing periodic updates on the state of compliance. Responsibilities: Tracks portfolio of cybersecurity integrations and divestments. Identifies areas of concern or decision points for leadership awareness and support. Monitors, tracks, and reports mitigation and resolution of IT risks to Integration and Divestment Cyber Workstream Manager. Develops cybersecurity decision support packages to provide clearly stated risks and recommendations for leadership support to progress or pause integration or divestiture activity. Facilitates cyber risk assessment exercises, perform security compliance and risk validation, and other cyber assurance exercises as required. Coordinates external and internal assurance or advisory audits, representing information technology throughout the lifecycle of the audit (from planning through remediation strategy). Works across IT, Cybersecurity, and business units to develop fully aligned integration plans (program mgmt.) Develops and updates cybersecurity integration and divestment playbook based on established best practices on risk reduction and mitigation strategies. Align and incorporate additional risk analyst and risk managers required to support integration and/or divestment activities. Updates and Incorporates cybersecurity documentation to include Incident Response, Business Continuity and Disaster Recovery Plans to meet requirements. Facilitates identification of vulnerabilities in all equipment utilized in the IT, Process Control Network (PCN)/Operational Technology (OT) and Demilitarized Zone (DMZ), including timely remediation of critical vulnerabilities. Aligns cybersecurity standards into IT and OT environments being integrated. Addresses cybersecurity gaps in pre-integrated IT and OT environments through prioritization and tracking of remediation activities. Incorporates lessons-learned and best practices into integration playbooks. Serves as cyber integration representative for internal and external cyber initiatives. Works closely with other technical, incident management, and forensic personnel to develop a broader understanding of the intent, objectives, and activities of cyber threat actors and supports the cyber defense program. Required Qualifications/Skills: Minimum 3-5 years related work experience in Information Technology field. Knowledge of and experience with Industry Policies, Standards and Controls (e.g., NIST 800-53, IEC-62443 in an ICS environment, ISO 27001, COBIT, ITIL, SOX, PCI-DSS, SANS, etc.). Understanding of key technology/data concepts such as access control, confidential data, encryption, data privacy, information management, intellectual property, business continuity, disaster recovery, security scans, and 3rd party/vendor applications. Strong knowledge of IT organization business processes and systems including (IT Security, data management, architectural and planning, technology life cycle management, regulatory concerns). Certifications: Desired but not required - Certifications in Industrial Control Systems Cybersecurity, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager, (CISM), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), or other Cybersecurity Certifications (e.g. GISCP, GCIP, or similar certifications). Preferred Qualifications/Skills: A self-starter that demonstrates One Team behaviors and demonstrated knowledge of effective influencing tactics and strategies. Highly organized with ability to prioritize and multi-task, as well as able to thrive in a fast-paced environment. Ability to impact decisions, influence and motivate teams, and work with a variety of disciplines, cultures, and environments. Communicates in a clear, concise, understandable manner both orally and in writing. Ability to explain detailed IT concepts and solutions in business terms and make complex materials clear and engaging. Utilizes qualitative and quantitative risk analysis best practices to provide a clear decision-making framework for managing information risk. Education: Associate or Bachelors degree in Computer Science, Cybersecurity, Information Technology, or a similar technical degree. Relevant experience will be considered. Interview Process: Panel Interview via Microsoft Teams Virtual Video Conference Additional Notes from the Manager: 1 position available in Houston, TX or San Ramon, CA Long-term assignment, potential for extension but not guaranteed (annual renewal) Local candidates only Work Schedule: 9/80 o Candidates must be able to sit onsite, hybrid work schedule a possibility (min. in office 2 days/week, specifics will be defined after start) o Occasional after hours and weekend support may be required Some travel may be required. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Security Response: Maintaining effective physical security programs, technical systems, and programming. Directly communicating with Third-Party vendors and validating their credentials and access to security system maintenance work in the field. -Perform security, operational, and customer support tasks -Assist projects and serve as escalation point to assist analysts -Aid with data entry and other administrative activities -Interact with immediate team on basic information, plus internal and external customers, and vendors -Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact. Preferred Skills: Previous Experience supporting Alarm Systems highly preferred Documentation and QA experience strongly preferred Any experience technically, physically, or remotely monitoring or supporting alarm systems highly preferred Experience monitoring, processing, troubleshooting alarm issues DMP Alarm or Mastermind experience highly preferred Basic computer skills Call center experience Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
03/28/2024
Full time
Security Response: Maintaining effective physical security programs, technical systems, and programming. Directly communicating with Third-Party vendors and validating their credentials and access to security system maintenance work in the field. -Perform security, operational, and customer support tasks -Assist projects and serve as escalation point to assist analysts -Aid with data entry and other administrative activities -Interact with immediate team on basic information, plus internal and external customers, and vendors -Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact. Preferred Skills: Previous Experience supporting Alarm Systems highly preferred Documentation and QA experience strongly preferred Any experience technically, physically, or remotely monitoring or supporting alarm systems highly preferred Experience monitoring, processing, troubleshooting alarm issues DMP Alarm or Mastermind experience highly preferred Basic computer skills Call center experience Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
RISK ADJUSTMENT CONSULTING RESEARCH ANALYST SR I (HEALTHCARE) Telecommute Option - Must reside in ID, OR, UT or WA WHO WE NEED Provides consultation on the design, testing and enhancement of corporate programs. Achieves actionable insights and solutions using analytical and statistical methods, project management and business knowledge. Researches and evaluates programs and outcomes to determine performance against stated objectives. Documents and communicates recommendations and solutions to business partners. Normally to be proficient in the competencies listed above: Senior Consulting Research Analyst I would have BA/BS degree in social science, public health, economics, statistics, actuarial science or equivalent related field Minimum of 8 years of related work experience or equivalent combination of education and experience. Master's degree or PhD preferred. YOUR ROLE: Experience with analytical / statistical programming tools for data extraction and summarization, statistics, visualization and analysis (Alteryx, SAS, SQL, R, Tableau, etc.). Ability to develop and modify queries to extract large amounts of data for standard and ad-hoc data requests. Experience with pre-processing of data, such as cleansing, aggregating, sorting, and combining data. Ability to combine multiple sources of data. Experience or coursework in advanced analytics such as analytic discovery, descriptive statistics, forecasting, experimental design, statistical inference, or predictive models. Ability to analyze and interpret complex quantitative and qualitative data, independently or as part of a team. Ability to synthesize analytic insights with business questions, literature, judgment, and policy knowledge to develop options, action plans, and solutions for internal business partners. Excellent oral, written, and presentation skills to effectively interface and communicate with customers. Demonstrated ability to facilitate or coordinate activities or projects, including the ability to identify business requirements, resolve issues, and build consensus among groups of diverse stakeholders. Expert level in using analytical / statistical programming tools and querying complex data sources. Demonstrated application of advanced analytic skills to business problems in two or more areas including analytic discovery, descriptive statistics, forecasting, multivariate modeling, experimental design, statistical inference, or predictive models. Proven ability to use analysis and data interpretation to drive strategy development, program implementation, and evaluation. Demonstrated ability to develop and recommend innovative solutions by synthesizing literature, expert opinion, policy, and analytic insights. Demonstrated ability to combine business knowledge with strong knowledge and skills in program evaluation to drive program strategy and achieve business objectives. Proven ability to document business requirements and present complex analytical concepts to business stakeholders, thereby ensuring outcomes and methodologies are understood. Demonstrated strong facilitation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders. Strong business acumen and knowledge of business goals and objectives that enhance the likelihood of recommending solutions that align with expected outcomes. Applies advanced knowledge of healthcare and interventions to improve member experience and achieve cost containment and other corporate objectives. Leads projects and establishes objectives and timeliness to ensure initiatives are delivered on time and meet customer expectations. May lead company-wide programs and projects. Able to direct the work of other analysts or assist with staff training and development. Demonstrated ability to manage cross-functional team from project ideation, problem identification, analytics design, solution development, program implementation, and project evaluation. WHAT YOU BRING: Perform complex analyses on programs and initiatives and creates visual representations and summary reports of findings. Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies. Applies knowledge of state and federal regulatory policies and procedures to program analysis and recommended actions. Extract, sort, cleanse, aggregate and process data from multiple sources, developing queries and reports based on business requirements. Work both independently and as part of a larger team supporting various internal customer groups on identifying business challenges and evaluating solutions to achieve objectives. Collaborate with cross-functional teams to develop business cases, identify business problems and understand desired business outcomes. Completes analysis and applies judgment to derive recommendations for complex challenges and initiatives. Ensures the appropriate identification of root causes through effective use of data analysis tools and techniques. Prepares and presents standard and ad-hoc analysis to business partners that help guide decisions and support results. Perform responsibilities above with an increased degree of independence and self-direction. Works on projects and analyses that have a broad company impact. Provides higher level analysis, data interpretation, and consultation to drives strategy development, program implementation and analysis. Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies, including senior leaders. Acts as an analytics, evaluation, or statistics subject matter expert on teams brought working toward the development and execution of strategic initiatives. Serve as mentor for junior members of the team.
03/28/2024
Full time
RISK ADJUSTMENT CONSULTING RESEARCH ANALYST SR I (HEALTHCARE) Telecommute Option - Must reside in ID, OR, UT or WA WHO WE NEED Provides consultation on the design, testing and enhancement of corporate programs. Achieves actionable insights and solutions using analytical and statistical methods, project management and business knowledge. Researches and evaluates programs and outcomes to determine performance against stated objectives. Documents and communicates recommendations and solutions to business partners. Normally to be proficient in the competencies listed above: Senior Consulting Research Analyst I would have BA/BS degree in social science, public health, economics, statistics, actuarial science or equivalent related field Minimum of 8 years of related work experience or equivalent combination of education and experience. Master's degree or PhD preferred. YOUR ROLE: Experience with analytical / statistical programming tools for data extraction and summarization, statistics, visualization and analysis (Alteryx, SAS, SQL, R, Tableau, etc.). Ability to develop and modify queries to extract large amounts of data for standard and ad-hoc data requests. Experience with pre-processing of data, such as cleansing, aggregating, sorting, and combining data. Ability to combine multiple sources of data. Experience or coursework in advanced analytics such as analytic discovery, descriptive statistics, forecasting, experimental design, statistical inference, or predictive models. Ability to analyze and interpret complex quantitative and qualitative data, independently or as part of a team. Ability to synthesize analytic insights with business questions, literature, judgment, and policy knowledge to develop options, action plans, and solutions for internal business partners. Excellent oral, written, and presentation skills to effectively interface and communicate with customers. Demonstrated ability to facilitate or coordinate activities or projects, including the ability to identify business requirements, resolve issues, and build consensus among groups of diverse stakeholders. Expert level in using analytical / statistical programming tools and querying complex data sources. Demonstrated application of advanced analytic skills to business problems in two or more areas including analytic discovery, descriptive statistics, forecasting, multivariate modeling, experimental design, statistical inference, or predictive models. Proven ability to use analysis and data interpretation to drive strategy development, program implementation, and evaluation. Demonstrated ability to develop and recommend innovative solutions by synthesizing literature, expert opinion, policy, and analytic insights. Demonstrated ability to combine business knowledge with strong knowledge and skills in program evaluation to drive program strategy and achieve business objectives. Proven ability to document business requirements and present complex analytical concepts to business stakeholders, thereby ensuring outcomes and methodologies are understood. Demonstrated strong facilitation skills, including the ability to resolve issues and build consensus among groups of diverse stakeholders. Strong business acumen and knowledge of business goals and objectives that enhance the likelihood of recommending solutions that align with expected outcomes. Applies advanced knowledge of healthcare and interventions to improve member experience and achieve cost containment and other corporate objectives. Leads projects and establishes objectives and timeliness to ensure initiatives are delivered on time and meet customer expectations. May lead company-wide programs and projects. Able to direct the work of other analysts or assist with staff training and development. Demonstrated ability to manage cross-functional team from project ideation, problem identification, analytics design, solution development, program implementation, and project evaluation. WHAT YOU BRING: Perform complex analyses on programs and initiatives and creates visual representations and summary reports of findings. Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies. Applies knowledge of state and federal regulatory policies and procedures to program analysis and recommended actions. Extract, sort, cleanse, aggregate and process data from multiple sources, developing queries and reports based on business requirements. Work both independently and as part of a larger team supporting various internal customer groups on identifying business challenges and evaluating solutions to achieve objectives. Collaborate with cross-functional teams to develop business cases, identify business problems and understand desired business outcomes. Completes analysis and applies judgment to derive recommendations for complex challenges and initiatives. Ensures the appropriate identification of root causes through effective use of data analysis tools and techniques. Prepares and presents standard and ad-hoc analysis to business partners that help guide decisions and support results. Perform responsibilities above with an increased degree of independence and self-direction. Works on projects and analyses that have a broad company impact. Provides higher level analysis, data interpretation, and consultation to drives strategy development, program implementation and analysis. Develops meaningful dashboards and presentations that use information to inform and influence business activities and strategies, including senior leaders. Acts as an analytics, evaluation, or statistics subject matter expert on teams brought working toward the development and execution of strategic initiatives. Serve as mentor for junior members of the team.
Northwestern Memorial Healthcare
Mchenry, Illinois
Job Description The Desktop Support Analyst Associate reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Associate Desktop Support Analyst possesses a basic knowledge of desktops, laptops, mobile devices and associated operating systems and peripherals. The associate also possesses a basic understanding of networking (wired and wireless), printing and printing hardware, telephony support and audio visual support. The Associate Desktop Support Analyst will have primary responsibility for maintaining all NM endpoint hardware and core software including but not limited to computing devices, pagers, printers, telephony and telephony hardware, operating systems, core software and some specialized software/systems including NMs electronic health record. To that purpose, the position provides business-use guidance as well as technical guidance for end user technologies. The role includes hardware and software deployment as necessary. Responsibilities: Technical Skills: Develop knowledge of operating systems associated with endpoint hardware platforms (Windows, OS X), telephony and telephony hardware, pagers, printers and multi-function printers. Provides desktop hardware and software problem identification and resolution for all endpoint hardware and related equipment/peripherals. Complete hardware moves and equipment replacements for all endpoint hardware and related equipment/peripherals. Provide feedback and suggestions to the appropriate Information Services architecture teams on topics related to supported hardware and software standards. Assist and ensure compliance with endpoint hardware and software standards (including delivery) as determined by the Information Services department. Build relationships with team lead and manager on day-to-day team environment. Communicate with IS Service Desk and provide needed assistance to meet immediate customer needs. Customer Service: Respond thoroughly and promptly to customer needs. Develop and own customer relationships and follows issues through to closure. Apply problem solving concepts and takes ownership to solve end user problems. Escalate problems to senior support staff as necessary. Successfully conducts follow ups to ensure problem resolution and/or service requests are completed to user satisfaction. Provides suggestions of new processes to enhance customer service. Understands the business and clinical processes at NMH and the operational environments of assigned customers. Communication Skills: Communicates clearly, responsively, and concisely with customers and team members. Develops effective relationships with users and other IS team members to enhance the timeliness and effectiveness of technology solutions. Personal and Staff Development: Seeks to improve talents and skills consistent with overall IS direction. Takes direction from senior support staff. Develops skills based on field experience. Teamwork: Focus on IS team success and promote collaborative efforts with others. Shift easily among different technical and project roles as required by situation. Learn to adapt well to rapid change and multiple priorities. EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor
03/28/2024
Full time
Job Description The Desktop Support Analyst Associate reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Associate Desktop Support Analyst possesses a basic knowledge of desktops, laptops, mobile devices and associated operating systems and peripherals. The associate also possesses a basic understanding of networking (wired and wireless), printing and printing hardware, telephony support and audio visual support. The Associate Desktop Support Analyst will have primary responsibility for maintaining all NM endpoint hardware and core software including but not limited to computing devices, pagers, printers, telephony and telephony hardware, operating systems, core software and some specialized software/systems including NMs electronic health record. To that purpose, the position provides business-use guidance as well as technical guidance for end user technologies. The role includes hardware and software deployment as necessary. Responsibilities: Technical Skills: Develop knowledge of operating systems associated with endpoint hardware platforms (Windows, OS X), telephony and telephony hardware, pagers, printers and multi-function printers. Provides desktop hardware and software problem identification and resolution for all endpoint hardware and related equipment/peripherals. Complete hardware moves and equipment replacements for all endpoint hardware and related equipment/peripherals. Provide feedback and suggestions to the appropriate Information Services architecture teams on topics related to supported hardware and software standards. Assist and ensure compliance with endpoint hardware and software standards (including delivery) as determined by the Information Services department. Build relationships with team lead and manager on day-to-day team environment. Communicate with IS Service Desk and provide needed assistance to meet immediate customer needs. Customer Service: Respond thoroughly and promptly to customer needs. Develop and own customer relationships and follows issues through to closure. Apply problem solving concepts and takes ownership to solve end user problems. Escalate problems to senior support staff as necessary. Successfully conducts follow ups to ensure problem resolution and/or service requests are completed to user satisfaction. Provides suggestions of new processes to enhance customer service. Understands the business and clinical processes at NMH and the operational environments of assigned customers. Communication Skills: Communicates clearly, responsively, and concisely with customers and team members. Develops effective relationships with users and other IS team members to enhance the timeliness and effectiveness of technology solutions. Personal and Staff Development: Seeks to improve talents and skills consistent with overall IS direction. Takes direction from senior support staff. Develops skills based on field experience. Teamwork: Focus on IS team success and promote collaborative efforts with others. Shift easily among different technical and project roles as required by situation. Learn to adapt well to rapid change and multiple priorities. EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Reporting to the Director of HR Systems - Global; the Ceridian HRIS Analyst will be integral to the successful implementation, configuration, and integration of the Ceridian Human Resources Information System (HRIS). As a Ceridian HRIS Analyst, you will work closely with Corporate and local HR and Finance departments to ensure the seamless integration of Ceridian's HRIS solutions, aligning with business needs and optimizing HR processes. Thereafter, the Ceridian HRIS Analyst will be responsible for the ongoing system administrative support of HR Systems, and users. This is a corporate position with a national Mexico and a southern USA scope. Responsibilities Implementation: Collaborate with stakeholders to gather and analyze business requirements for the Ceridian HRIS implementation. Execution of Ceridian HRIS implementation projects, ensuring adherence to project timelines and milestones. Configure Ceridian modules and functionalities to align with HR processes, including payroll, benefits administration, onboarding, and more. Provide training and support to internal teams and clients during the implementation phase. Address technical challenges and provide solutions to ensure a successful and smooth implementation experience. Configuration: Work closely with corporate and local departments to understand their unique HR processes and configure the Ceridian HRIS system to optimize workflow efficiency. Customize Ceridian settings, forms, templates, workflows, and user interfaces to meet specific HR needs. Provide guidance on best practices for configuring the Ceridian HRIS system. Integrations: Design and implement integrations between Ceridian and other HR, accounting, or relevant software systems, utilizing APIs and middleware. Collaborate with technical teams to troubleshoot integration issues, conduct testing, and ensure data accuracy during integrations. Manage the deployment and ongoing maintenance of integrations and version updates to ensure seamless data flow. Data Management and Reporting: Generate custom reports and dashboards using the Ceridian HRIS system's reporting tools to provide actionable insights to stakeholders. Ensure data security and compliance by adhering to data protection and privacy regulations. Maintain the confidentiality of personal employee information, Company information, records and statistics, and related issues in accordance with all the applicable laws and policies. User Support and Training: Provide user support for Ceridian HRIS-related inquiries, troubleshooting technical issues. Train end-users and internal teams on utilizing the Ceridian HRIS system effectively, including navigating the interface and utilizing features. Continuous Improvement / Post-Implementation Responsibilities: Collaborate with vendors and internal teams to provide feedback for the enhancement of Ceridian HRIS capabilities. Participate in the implementation of Human Resources Systems at the facilities. Partnering with internal Corporate HR Systems staff to do testing of the Ceridian system during the Mexico implementation project. Ongoing configuration and administration of the Ceridian system beyond the implementation projects. Provides end-user support and training to HR system users. Required to occasionally travel to various facilities as directed. Perform additional assignments per manager's direction. Qualifications Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field. Proven experience in HRIS implementation, configuration, and integrations, preferably with Ceridian an asset. Strong technical proficiency, including familiarity with HRIS systems, databases, APIs, and PowerBI. Human Resources or Payroll practitioner experience an asset, but not required. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong organizational skills to manage multiple tasks and priorities simultaneously. Certifications in HRIS or related areas are a plus. System experience a benefit in any of the following; RPM, ADP, iCIMS, Momentum, Cornerstone, Microsoft Office. Enthusiasm for challenge and new initiatives. Working or conversational proficiency in Spanish an asset. Ability to occasionally travel as needed, including to Mexico and Canada. Possess a valid driver's license. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
03/28/2024
Full time
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Reporting to the Director of HR Systems - Global; the Ceridian HRIS Analyst will be integral to the successful implementation, configuration, and integration of the Ceridian Human Resources Information System (HRIS). As a Ceridian HRIS Analyst, you will work closely with Corporate and local HR and Finance departments to ensure the seamless integration of Ceridian's HRIS solutions, aligning with business needs and optimizing HR processes. Thereafter, the Ceridian HRIS Analyst will be responsible for the ongoing system administrative support of HR Systems, and users. This is a corporate position with a national Mexico and a southern USA scope. Responsibilities Implementation: Collaborate with stakeholders to gather and analyze business requirements for the Ceridian HRIS implementation. Execution of Ceridian HRIS implementation projects, ensuring adherence to project timelines and milestones. Configure Ceridian modules and functionalities to align with HR processes, including payroll, benefits administration, onboarding, and more. Provide training and support to internal teams and clients during the implementation phase. Address technical challenges and provide solutions to ensure a successful and smooth implementation experience. Configuration: Work closely with corporate and local departments to understand their unique HR processes and configure the Ceridian HRIS system to optimize workflow efficiency. Customize Ceridian settings, forms, templates, workflows, and user interfaces to meet specific HR needs. Provide guidance on best practices for configuring the Ceridian HRIS system. Integrations: Design and implement integrations between Ceridian and other HR, accounting, or relevant software systems, utilizing APIs and middleware. Collaborate with technical teams to troubleshoot integration issues, conduct testing, and ensure data accuracy during integrations. Manage the deployment and ongoing maintenance of integrations and version updates to ensure seamless data flow. Data Management and Reporting: Generate custom reports and dashboards using the Ceridian HRIS system's reporting tools to provide actionable insights to stakeholders. Ensure data security and compliance by adhering to data protection and privacy regulations. Maintain the confidentiality of personal employee information, Company information, records and statistics, and related issues in accordance with all the applicable laws and policies. User Support and Training: Provide user support for Ceridian HRIS-related inquiries, troubleshooting technical issues. Train end-users and internal teams on utilizing the Ceridian HRIS system effectively, including navigating the interface and utilizing features. Continuous Improvement / Post-Implementation Responsibilities: Collaborate with vendors and internal teams to provide feedback for the enhancement of Ceridian HRIS capabilities. Participate in the implementation of Human Resources Systems at the facilities. Partnering with internal Corporate HR Systems staff to do testing of the Ceridian system during the Mexico implementation project. Ongoing configuration and administration of the Ceridian system beyond the implementation projects. Provides end-user support and training to HR system users. Required to occasionally travel to various facilities as directed. Perform additional assignments per manager's direction. Qualifications Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field. Proven experience in HRIS implementation, configuration, and integrations, preferably with Ceridian an asset. Strong technical proficiency, including familiarity with HRIS systems, databases, APIs, and PowerBI. Human Resources or Payroll practitioner experience an asset, but not required. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong organizational skills to manage multiple tasks and priorities simultaneously. Certifications in HRIS or related areas are a plus. System experience a benefit in any of the following; RPM, ADP, iCIMS, Momentum, Cornerstone, Microsoft Office. Enthusiasm for challenge and new initiatives. Working or conversational proficiency in Spanish an asset. Ability to occasionally travel as needed, including to Mexico and Canada. Possess a valid driver's license. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Reporting to the Director of HR Systems - Global; the Ceridian HRIS Analyst will be integral to the successful implementation, configuration, and integration of the Ceridian Human Resources Information System (HRIS). As a Ceridian HRIS Analyst, you will work closely with Corporate and local HR and Finance departments to ensure the seamless integration of Ceridian's HRIS solutions, aligning with business needs and optimizing HR processes. Thereafter, the Ceridian HRIS Analyst will be responsible for the ongoing system administrative support of HR Systems, and users. This is a corporate position with a national Mexico and a southern USA scope. Responsibilities Implementation: Collaborate with stakeholders to gather and analyze business requirements for the Ceridian HRIS implementation. Execution of Ceridian HRIS implementation projects, ensuring adherence to project timelines and milestones. Configure Ceridian modules and functionalities to align with HR processes, including payroll, benefits administration, onboarding, and more. Provide training and support to internal teams and clients during the implementation phase. Address technical challenges and provide solutions to ensure a successful and smooth implementation experience. Configuration: Work closely with corporate and local departments to understand their unique HR processes and configure the Ceridian HRIS system to optimize workflow efficiency. Customize Ceridian settings, forms, templates, workflows, and user interfaces to meet specific HR needs. Provide guidance on best practices for configuring the Ceridian HRIS system. Integrations: Design and implement integrations between Ceridian and other HR, accounting, or relevant software systems, utilizing APIs and middleware. Collaborate with technical teams to troubleshoot integration issues, conduct testing, and ensure data accuracy during integrations. Manage the deployment and ongoing maintenance of integrations and version updates to ensure seamless data flow. Data Management and Reporting: Generate custom reports and dashboards using the Ceridian HRIS system's reporting tools to provide actionable insights to stakeholders. Ensure data security and compliance by adhering to data protection and privacy regulations. Maintain the confidentiality of personal employee information, Company information, records and statistics, and related issues in accordance with all the applicable laws and policies. User Support and Training: Provide user support for Ceridian HRIS-related inquiries, troubleshooting technical issues. Train end-users and internal teams on utilizing the Ceridian HRIS system effectively, including navigating the interface and utilizing features. Continuous Improvement / Post-Implementation Responsibilities: Collaborate with vendors and internal teams to provide feedback for the enhancement of Ceridian HRIS capabilities. Participate in the implementation of Human Resources Systems at the facilities. Partnering with internal Corporate HR Systems staff to do testing of the Ceridian system during the Mexico implementation project. Ongoing configuration and administration of the Ceridian system beyond the implementation projects. Provides end-user support and training to HR system users. Required to occasionally travel to various facilities as directed. Perform additional assignments per manager's direction. Qualifications Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field. Proven experience in HRIS implementation, configuration, and integrations, preferably with Ceridian an asset. Strong technical proficiency, including familiarity with HRIS systems, databases, APIs, and PowerBI. Human Resources or Payroll practitioner experience an asset, but not required. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong organizational skills to manage multiple tasks and priorities simultaneously. Certifications in HRIS or related areas are a plus. System experience a benefit in any of the following; RPM, ADP, iCIMS, Momentum, Cornerstone, Microsoft Office. Enthusiasm for challenge and new initiatives. Working or conversational proficiency in Spanish an asset. Ability to occasionally travel as needed, including to Mexico and Canada. Possess a valid driver's license. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
03/28/2024
Full time
Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in "Automotive News." A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position Reporting to the Director of HR Systems - Global; the Ceridian HRIS Analyst will be integral to the successful implementation, configuration, and integration of the Ceridian Human Resources Information System (HRIS). As a Ceridian HRIS Analyst, you will work closely with Corporate and local HR and Finance departments to ensure the seamless integration of Ceridian's HRIS solutions, aligning with business needs and optimizing HR processes. Thereafter, the Ceridian HRIS Analyst will be responsible for the ongoing system administrative support of HR Systems, and users. This is a corporate position with a national Mexico and a southern USA scope. Responsibilities Implementation: Collaborate with stakeholders to gather and analyze business requirements for the Ceridian HRIS implementation. Execution of Ceridian HRIS implementation projects, ensuring adherence to project timelines and milestones. Configure Ceridian modules and functionalities to align with HR processes, including payroll, benefits administration, onboarding, and more. Provide training and support to internal teams and clients during the implementation phase. Address technical challenges and provide solutions to ensure a successful and smooth implementation experience. Configuration: Work closely with corporate and local departments to understand their unique HR processes and configure the Ceridian HRIS system to optimize workflow efficiency. Customize Ceridian settings, forms, templates, workflows, and user interfaces to meet specific HR needs. Provide guidance on best practices for configuring the Ceridian HRIS system. Integrations: Design and implement integrations between Ceridian and other HR, accounting, or relevant software systems, utilizing APIs and middleware. Collaborate with technical teams to troubleshoot integration issues, conduct testing, and ensure data accuracy during integrations. Manage the deployment and ongoing maintenance of integrations and version updates to ensure seamless data flow. Data Management and Reporting: Generate custom reports and dashboards using the Ceridian HRIS system's reporting tools to provide actionable insights to stakeholders. Ensure data security and compliance by adhering to data protection and privacy regulations. Maintain the confidentiality of personal employee information, Company information, records and statistics, and related issues in accordance with all the applicable laws and policies. User Support and Training: Provide user support for Ceridian HRIS-related inquiries, troubleshooting technical issues. Train end-users and internal teams on utilizing the Ceridian HRIS system effectively, including navigating the interface and utilizing features. Continuous Improvement / Post-Implementation Responsibilities: Collaborate with vendors and internal teams to provide feedback for the enhancement of Ceridian HRIS capabilities. Participate in the implementation of Human Resources Systems at the facilities. Partnering with internal Corporate HR Systems staff to do testing of the Ceridian system during the Mexico implementation project. Ongoing configuration and administration of the Ceridian system beyond the implementation projects. Provides end-user support and training to HR system users. Required to occasionally travel to various facilities as directed. Perform additional assignments per manager's direction. Qualifications Bachelor's degree in Human Resources, Information Technology, Business Administration, or related field. Proven experience in HRIS implementation, configuration, and integrations, preferably with Ceridian an asset. Strong technical proficiency, including familiarity with HRIS systems, databases, APIs, and PowerBI. Human Resources or Payroll practitioner experience an asset, but not required. Excellent problem-solving skills and the ability to troubleshoot technical issues independently. Strong organizational skills to manage multiple tasks and priorities simultaneously. Certifications in HRIS or related areas are a plus. System experience a benefit in any of the following; RPM, ADP, iCIMS, Momentum, Cornerstone, Microsoft Office. Enthusiasm for challenge and new initiatives. Working or conversational proficiency in Spanish an asset. Ability to occasionally travel as needed, including to Mexico and Canada. Possess a valid driver's license. Benefits Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account 401(k) retirement savings plan with company match Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation time What do our employees have to say? "It engages you professionally, and provides learning opportunities." "Lots of growth opportunity." "The company's young enough to be exciting, but old enough to be stable." Not just a job-a great place to work! Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description POSITION PURPOSE Seeking a person with equipment or new product testing/validation experience with a passion to deep dive into data to discover insights and/or validate IoT hardware performance. This role is ideal for a person with an insight data analysis background. This role will be the Hardware Test and Validation Teams Data analysis expert. This role is crucial for the team in analyzing data and providing insights for activities such as IoT hardware performance baselining, root cause investigations, multivariable experiments, and other data analysis to understand IoT hardware better. SCOPE This role will work with test engineers in the development of test/validation plans related to existing, next generation, or New IoT Hardware. This role will support the team in analyzing test/validation data, and present insights learned from the data. This role will also execute test/validation activities as assigned. MEASURES • Review and ensure test/validation plans accurately identify info and data to be collected during testing and validation execution. • Analyze data and deliver accurate, meaningful, and insightful recommendations. • When needed, provide data analysis charts, graphs, data tables, or other documentation for collaboration and report outs to key stakeholders. • Execution of assigned testing or validation activities. MAJOR / KEY ACCOUNTABILITIES • Execute assigned testing and validation activities. • Collaborate with Test Engineers and key stakeholders to understand purpose of test to aid in accurate data insights. • Be teams Data analysis expert, review and approve team's test/validation plans to ensure data capture requirements will aid in accurate and efficient data insight analysis. • Demonstrated use of statistics but not limited to: capability analysis, regression analysis, hypothesis testing, probability distribution, or others to ensure test plans and analysis provide insightful data that can be applied to provide larger scale decision making. • Perform accurate and insightful data analysis per test/validation plan deliverables and timeline. Collaborate with Test Engineers in updating results and insights. • Documenting and updating results and insights to Jira/Confluence or other similar document reporting system. When needed provide tables, graphs, or other documents to report out results and insights to key stakeholders. • Collaborate with Brambles Digital Data and Analytics team to maintain standards and best practices used by the business. CHALLENGES / PROBLEM SOLVING • Collaborate effectively with diverse regional and global team members operating remotely. • Manage multiple concurrent activities efficiently. • Analyze extensive volumes of both structured and unstructured data. • Apply critical thinking and analytical skills to varying testing and validation scenarios, often relying on Ad Hoc data. • Acquire a foundational understanding of IoT hardware operations to enhance insightful analysis. • Effectively communicate findings and influence both technical and non-technical stakeholders to facilitate informed decision-making and support learnings. AUTHORITY / DECISION MAKING • Working in a matrix environment • Test/Validation Plan - Reviewing and approving test/validation plans have correctly identified data sources and points to be used for data analysis. • Maintain Digital and Data analysis best practices and guidelines used across the Brambles organization KEY CONTACTS Internal: Corporate Digital Data and Analytics team, Technical Program Manager, Hardware testing and validation team members, Digital Customer Service team members, EDGE and other hardware SME. QUALIFICATIONS • Self-starter with an inquisitive mindset and an interest in understanding the 'why' of actions. And learn about IoT device operation basics to aid in better data insight analysis. • Intermediate to advanced Excel experience • Use Python, SQL or similar tools to analyze and interpret data • Analyze various sizes of data sets to discover trends, patterns, and insights to provide actionable activities or new learnings on IoT hardware performance. • Create comprehensive document/reports to effectively communicate data analyst findings/insights to key stakeholders. Desirable Qualifications: • Experiencing creating data automation and dashboarding using tools like, Power BI, Python, R, Java, and/or Hive or other tools also acceptable • Background in doing statistical work • Six Sigma experience like DFSS, Black Belt, or other similar experience related to quality and validation testing is a plus. EXPERIENCE • 3+ years of Data Analytics experience in turning data into insights and recommendations for action. • 2+ Experience in clearly communicating (verbal and written) insights to technical and non-technical Stakeholders. • 1+ year of test/validation plan execution experience. SKILLS AND KNOWLEDGE • Excellent teamwork skills, capable of working effectively in a dynamic, cross-functional environment. • Appetite to explore/gain knowledge on IoT hardware. • SQL • BI tools such as or Power BI, QlikView, Tableau, • Understanding of Python or transferrable coding languages • Demonstrated use of statistics but not limited to: capability analysis, regression analysis, hypothesis testing, probability distribution, or others to ensure test plans and analysis provide insightful data that can be applied to provide larger scale decision making. Preferred Education Bachelors Preferred Level of Work Experience 5 - 7 yearsHybrid Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .
03/28/2024
Full time
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model . Job Description POSITION PURPOSE Seeking a person with equipment or new product testing/validation experience with a passion to deep dive into data to discover insights and/or validate IoT hardware performance. This role is ideal for a person with an insight data analysis background. This role will be the Hardware Test and Validation Teams Data analysis expert. This role is crucial for the team in analyzing data and providing insights for activities such as IoT hardware performance baselining, root cause investigations, multivariable experiments, and other data analysis to understand IoT hardware better. SCOPE This role will work with test engineers in the development of test/validation plans related to existing, next generation, or New IoT Hardware. This role will support the team in analyzing test/validation data, and present insights learned from the data. This role will also execute test/validation activities as assigned. MEASURES • Review and ensure test/validation plans accurately identify info and data to be collected during testing and validation execution. • Analyze data and deliver accurate, meaningful, and insightful recommendations. • When needed, provide data analysis charts, graphs, data tables, or other documentation for collaboration and report outs to key stakeholders. • Execution of assigned testing or validation activities. MAJOR / KEY ACCOUNTABILITIES • Execute assigned testing and validation activities. • Collaborate with Test Engineers and key stakeholders to understand purpose of test to aid in accurate data insights. • Be teams Data analysis expert, review and approve team's test/validation plans to ensure data capture requirements will aid in accurate and efficient data insight analysis. • Demonstrated use of statistics but not limited to: capability analysis, regression analysis, hypothesis testing, probability distribution, or others to ensure test plans and analysis provide insightful data that can be applied to provide larger scale decision making. • Perform accurate and insightful data analysis per test/validation plan deliverables and timeline. Collaborate with Test Engineers in updating results and insights. • Documenting and updating results and insights to Jira/Confluence or other similar document reporting system. When needed provide tables, graphs, or other documents to report out results and insights to key stakeholders. • Collaborate with Brambles Digital Data and Analytics team to maintain standards and best practices used by the business. CHALLENGES / PROBLEM SOLVING • Collaborate effectively with diverse regional and global team members operating remotely. • Manage multiple concurrent activities efficiently. • Analyze extensive volumes of both structured and unstructured data. • Apply critical thinking and analytical skills to varying testing and validation scenarios, often relying on Ad Hoc data. • Acquire a foundational understanding of IoT hardware operations to enhance insightful analysis. • Effectively communicate findings and influence both technical and non-technical stakeholders to facilitate informed decision-making and support learnings. AUTHORITY / DECISION MAKING • Working in a matrix environment • Test/Validation Plan - Reviewing and approving test/validation plans have correctly identified data sources and points to be used for data analysis. • Maintain Digital and Data analysis best practices and guidelines used across the Brambles organization KEY CONTACTS Internal: Corporate Digital Data and Analytics team, Technical Program Manager, Hardware testing and validation team members, Digital Customer Service team members, EDGE and other hardware SME. QUALIFICATIONS • Self-starter with an inquisitive mindset and an interest in understanding the 'why' of actions. And learn about IoT device operation basics to aid in better data insight analysis. • Intermediate to advanced Excel experience • Use Python, SQL or similar tools to analyze and interpret data • Analyze various sizes of data sets to discover trends, patterns, and insights to provide actionable activities or new learnings on IoT hardware performance. • Create comprehensive document/reports to effectively communicate data analyst findings/insights to key stakeholders. Desirable Qualifications: • Experiencing creating data automation and dashboarding using tools like, Power BI, Python, R, Java, and/or Hive or other tools also acceptable • Background in doing statistical work • Six Sigma experience like DFSS, Black Belt, or other similar experience related to quality and validation testing is a plus. EXPERIENCE • 3+ years of Data Analytics experience in turning data into insights and recommendations for action. • 2+ Experience in clearly communicating (verbal and written) insights to technical and non-technical Stakeholders. • 1+ year of test/validation plan execution experience. SKILLS AND KNOWLEDGE • Excellent teamwork skills, capable of working effectively in a dynamic, cross-functional environment. • Appetite to explore/gain knowledge on IoT hardware. • SQL • BI tools such as or Power BI, QlikView, Tableau, • Understanding of Python or transferrable coding languages • Demonstrated use of statistics but not limited to: capability analysis, regression analysis, hypothesis testing, probability distribution, or others to ensure test plans and analysis provide insightful data that can be applied to provide larger scale decision making. Preferred Education Bachelors Preferred Level of Work Experience 5 - 7 yearsHybrid Remote We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at .