AutoCamp Hospitality Group
Falmouth, Massachusetts
Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality. Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too. ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: Greet and welcome guests by speaking in a warm, friendly and courteous manner. Support guests with registration and accommodation assignments, helping with special requests when needed and possible. Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies. Collect and distributes messages for guests. Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies. Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc. Assist in solving billing discrepancies. Perform cancellations according to procedures. Follow through and complete Supervisor's checklist by end of shift. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Attend department meetings. Perform any other duties as requested by Supervisor. DESIRED SKILLS AND EXPERIENCE Ability and Comfort in Working with Cloud Based Applications Preferred: Knowledge of Google Suite products. Preferred: Customer service background. EDUCATIONAL REQUIREMENTS AND PREFERENCES No educational requirement. Preferred: College degree in hospitality, business administration or similar. THE RIGHT PERSON WILL . Strong Relational Skills Thoroughness and an Attention to Detail Excellent and Attentive Customer Service Must be a MacGyver, and able to find solutions when issues arise. Compensation details: 20-20 Hourly Wage PIf85f9b005cb6-3491
03/28/2024
Full time
Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to AutoCamp to join our adventure. AutoCamp is seeking a Front Desk Night Auditor to be responsible for front desk duties during the overnight shift and completing audit procedures on a nightly basis. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality. Sound good? We'd love to hear from you. Be sure to fill out the application and if you have a resume and a cover letter attach them too. ESSENTIAL RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: Greet and welcome guests by speaking in a warm, friendly and courteous manner. Support guests with registration and accommodation assignments, helping with special requests when needed and possible. Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to Autocamp's policies. Collect and distributes messages for guests. Pre-register, block and take reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies. Resolve guest complaints and assists with inquiries that relate to Autocamp's services, events, directions, local attractions, etc. Assist in solving billing discrepancies. Perform cancellations according to procedures. Follow through and complete Supervisor's checklist by end of shift. Ensure that all information pertinent to the desk or related areas is passed on to the following shift manager or supervisor. Attend department meetings. Perform any other duties as requested by Supervisor. DESIRED SKILLS AND EXPERIENCE Ability and Comfort in Working with Cloud Based Applications Preferred: Knowledge of Google Suite products. Preferred: Customer service background. EDUCATIONAL REQUIREMENTS AND PREFERENCES No educational requirement. Preferred: College degree in hospitality, business administration or similar. THE RIGHT PERSON WILL . Strong Relational Skills Thoroughness and an Attention to Detail Excellent and Attentive Customer Service Must be a MacGyver, and able to find solutions when issues arise. Compensation details: 20-20 Hourly Wage PIf85f9b005cb6-3491
Position Summary Oversees and responsible for the maintenance operations in all of the organization's food service operations as well as office spaces. This individual oversees a team of non-union hourly maintenance technicians who mainly focus on preventative maintenance, repairs, and project work on food service related commercial restaurant equipment. Additional technical work and knowledge of HVAC, plumbing, electrical, and general maintenance in the food service environment. This role is the direct point of contact between the University at Buffalo facilities department and our organization and oversees/directs projects related to updates, repairs, renovations, and new projects in the food service operations. Expected Hours of Work This is a full time position which requires a minimum of 45 hours per week and additional hours during peak periods of business such as school closings/breaks when projects may be underway. Scheduled shifts typically are Monday through Friday 8am-4:30pm and occasional nights and weekends. Flexibility in the schedule is important in case of emergency repairs or special projects require additional hours including nights and weekends. Essential Functions Supervision and Administrative Duties - 30% Maintenance and Project Management - 70% Ensures compliance with safety regulations. Maintenance staff is OSHA trained/certified. Ensures food service operates are knowledgeable in preventative maintenance programs and safety requirements. Oversees the maintenance team in ensuring a preventative maintenance program is in place and followed. Preventative maintenance includes cleaning and changing of filters, condensers, coils, and other related maintenance to ensure equipment is functioning properly and extending life of equipment. Orders parts and tools following procurement guidelines. Coordinates on and off-campus travel for the technicians. Organizes work orders that come in through the ticket system, and schedules repairs as quickly and cost effectively as possible. Designates work to maintenance team. Accommodates to the needs and requests of the unit managers and prioritizes resources to be most efficient. Assists other technicians as needed in a hands on capacity. Reviews work of the technicians, hands on and on site during projects, and makes operational visits to ensure equipment is properly maintained. Ensures proper invoicing for work done in a timely manner. Effective communication with the University on state work orders and projects. Works with unit managers and project managers to execute and complete projects related to our operations. Inspects jobs upon completion to ensure work was completed and ensure areas are cleaned. Maintains inventory of company owned tools, equipment, and materials. Maintains accurate records of materials and labor used. Responsible for scheduling and oversight of payroll, timekeeping for the maintenance department. Effective communication with the maintenance team, responsible for direct oversight and performance management of the maintenance team. Manages multiple projects, hands on in diagnosing and repairing malfunctions in various food service kitchen equipment and refrigeration systems. of new food service equipment and systems when required. Responsible for oversight and planning of relocation of kitchen equipment and systems as needed. Repair, replace, calibration of controls, thermostats, switches, fuses and electrical wiring as needed. Including fabricate, assembly, and installation of electrical wiring, controls, and piping as needed according to specifications. and connect motors, compressors, temperature controls, and humidity controls according to wiring schematics when necessary. Follow established safety procedures and techniques. Correct unsafe conditions and report if necessary. Strong problem solving skills, project management, organization, critical thinking in order to properly and timely execute repairs and projects is necessary. Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Education and Training Associate's Degree or Trade School degree preferred, or equivalent combination of training and maintenance history in a high volume dining service setting such as a university, large school or hospital. Desired Qualifications Minimum 5 years' experience repairing restaurant and bakery equipment, and minimum 2 years' experience in supervision. Good working knowledge of electrical, circuitry, general plumbing, and HVAC is required. Well-rounded maintenance knowledge preferred. Refrigeration background required. Knowledge of food service equipment Previous Restaurant Project Management experience preferred. Previous oversight, as well as hands on install, of restaurant renovations and projects Previous experience training mangers on preventative maintenance Previous experience with scheduling and timekeeping oversight of staff Detail oriented. Computer skills to include MS Office. Ability to follow instructions and work independently. Must be able to handle multiple tasks effectively. Exceptional organizational, interpersonal, and communication skills. Be available for CDS and/or University special events and promotions. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature-controlled environment. Physical and Mental Demands Must have the ability to lift frequently, push and pull 50 lbs+, reach above head height, squat, kneel, bend and reach. This position is very active, and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Good visual acuity for reading reports, computer work, etc. Ability to demonstrate safe driving practices. Licensure/Certification OSHA 10 Certification Project Management Certification preferred. Must have valid driver's license. Ability to demonstrate safe driving practices. Travel Travel between UB campuses required in company vehicle. Frequent travel between on campus operations, repair shops. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/25/2024
Full time
Position Summary Oversees and responsible for the maintenance operations in all of the organization's food service operations as well as office spaces. This individual oversees a team of non-union hourly maintenance technicians who mainly focus on preventative maintenance, repairs, and project work on food service related commercial restaurant equipment. Additional technical work and knowledge of HVAC, plumbing, electrical, and general maintenance in the food service environment. This role is the direct point of contact between the University at Buffalo facilities department and our organization and oversees/directs projects related to updates, repairs, renovations, and new projects in the food service operations. Expected Hours of Work This is a full time position which requires a minimum of 45 hours per week and additional hours during peak periods of business such as school closings/breaks when projects may be underway. Scheduled shifts typically are Monday through Friday 8am-4:30pm and occasional nights and weekends. Flexibility in the schedule is important in case of emergency repairs or special projects require additional hours including nights and weekends. Essential Functions Supervision and Administrative Duties - 30% Maintenance and Project Management - 70% Ensures compliance with safety regulations. Maintenance staff is OSHA trained/certified. Ensures food service operates are knowledgeable in preventative maintenance programs and safety requirements. Oversees the maintenance team in ensuring a preventative maintenance program is in place and followed. Preventative maintenance includes cleaning and changing of filters, condensers, coils, and other related maintenance to ensure equipment is functioning properly and extending life of equipment. Orders parts and tools following procurement guidelines. Coordinates on and off-campus travel for the technicians. Organizes work orders that come in through the ticket system, and schedules repairs as quickly and cost effectively as possible. Designates work to maintenance team. Accommodates to the needs and requests of the unit managers and prioritizes resources to be most efficient. Assists other technicians as needed in a hands on capacity. Reviews work of the technicians, hands on and on site during projects, and makes operational visits to ensure equipment is properly maintained. Ensures proper invoicing for work done in a timely manner. Effective communication with the University on state work orders and projects. Works with unit managers and project managers to execute and complete projects related to our operations. Inspects jobs upon completion to ensure work was completed and ensure areas are cleaned. Maintains inventory of company owned tools, equipment, and materials. Maintains accurate records of materials and labor used. Responsible for scheduling and oversight of payroll, timekeeping for the maintenance department. Effective communication with the maintenance team, responsible for direct oversight and performance management of the maintenance team. Manages multiple projects, hands on in diagnosing and repairing malfunctions in various food service kitchen equipment and refrigeration systems. of new food service equipment and systems when required. Responsible for oversight and planning of relocation of kitchen equipment and systems as needed. Repair, replace, calibration of controls, thermostats, switches, fuses and electrical wiring as needed. Including fabricate, assembly, and installation of electrical wiring, controls, and piping as needed according to specifications. and connect motors, compressors, temperature controls, and humidity controls according to wiring schematics when necessary. Follow established safety procedures and techniques. Correct unsafe conditions and report if necessary. Strong problem solving skills, project management, organization, critical thinking in order to properly and timely execute repairs and projects is necessary. Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Education and Training Associate's Degree or Trade School degree preferred, or equivalent combination of training and maintenance history in a high volume dining service setting such as a university, large school or hospital. Desired Qualifications Minimum 5 years' experience repairing restaurant and bakery equipment, and minimum 2 years' experience in supervision. Good working knowledge of electrical, circuitry, general plumbing, and HVAC is required. Well-rounded maintenance knowledge preferred. Refrigeration background required. Knowledge of food service equipment Previous Restaurant Project Management experience preferred. Previous oversight, as well as hands on install, of restaurant renovations and projects Previous experience training mangers on preventative maintenance Previous experience with scheduling and timekeeping oversight of staff Detail oriented. Computer skills to include MS Office. Ability to follow instructions and work independently. Must be able to handle multiple tasks effectively. Exceptional organizational, interpersonal, and communication skills. Be available for CDS and/or University special events and promotions. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature-controlled environment. Physical and Mental Demands Must have the ability to lift frequently, push and pull 50 lbs+, reach above head height, squat, kneel, bend and reach. This position is very active, and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Good visual acuity for reading reports, computer work, etc. Ability to demonstrate safe driving practices. Licensure/Certification OSHA 10 Certification Project Management Certification preferred. Must have valid driver's license. Ability to demonstrate safe driving practices. Travel Travel between UB campuses required in company vehicle. Frequent travel between on campus operations, repair shops. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
California's Great America
Santa Clara, California
Overview: Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Responsibilities and requirements may vary by location. Salary details based on experience: Level 1: $32/hr. Level 2: $37/hr. Level 3: $42/hr. Responsibilities: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Reads, understands, and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Cedar Fair standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Requires a vocational diploma in mechanical/industrial maintenance supplemented by a minimum of one year of experience in mechanical maintenance for a Level 1 Ride Mechanic, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires forklift and man lift certifications. Must be at least 18 years old. Have a valid California Driver's License. Must be comfortable working at heights up to 250ft. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Must be able to work nights, weekends and holiday periods to meet business needs.
03/24/2024
Full time
Overview: Performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions, depending on level of employee. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Responsibilities and requirements may vary by location. Salary details based on experience: Level 1: $32/hr. Level 2: $37/hr. Level 3: $42/hr. Responsibilities: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Trouble shoots a variety of mechanical, pneumatic, hydraulic, and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Reads, understands, and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blueprints (mechanical, pneumatic, and hydraulic). Completes proper documentation as required. Interacts with and communicates with various groups and individuals, such as the immediate supervisor, other Park managers and staff, co-workers, guests, vendors, contractors, inspectors, etc. Provides guest service according to Cedar Fair standards when serving the guest, including initiating guest interactions, answering questions, and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair safety guidelines and requirements and reports all unsafe or unusual conditions to supervisor. Meets scheduling availability requirements, including nights, weekends and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's code of conduct including costuming and grooming standards as outlined in employees' Guidelines and other park/division specific policies and procedures. Performs other duties as assigned. Qualifications: Requires a vocational diploma in mechanical/industrial maintenance supplemented by a minimum of one year of experience in mechanical maintenance for a Level 1 Ride Mechanic, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires forklift and man lift certifications. Must be at least 18 years old. Have a valid California Driver's License. Must be comfortable working at heights up to 250ft. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Must be able to work nights, weekends and holiday periods to meet business needs.
Overview: The Ride Maintenance Mechanic Foreperson needs to be able to lead their staff with performing inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Areas of responsibility include (but are not limited to) maintenance of: gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at heights is an essential part of this job. Responsibilities: Job responsibilities include but are not limited to: Provides mentor-ship, develops skills of others, and oversees work. Works on all types of rides including the most complex type. Skilled in motor and motion control methods and components and in designing and implementing closed-loop motion control. Advanced knowledge of control processors, components, and communication networks used in real-time industrial applications. Advance proficiency in developing one-line diagrams, and technical documents. Advanced knowledge of all ride mechanics in the park assigned, including with hydraulics, pneumatics, mechanical drive systems, barring types, and installations. Good judgement, decision making, and problem-solving skills. Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as hydraulic cylinders, gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices. Trouble shoots a variety of mechanical, pneumatic, hydraulic and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with other as necessary to achieve desired results. Performs a variety of other tasks depending on experience including welding (Mig, Tig and Arc) and fabrication; sets up and operates lathe, mill, krill press, grinder and other metal working equipment. Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blue prints (mechanical, pneumatic, and hydraulic). Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: High school diploma, GED, or equivalent. Related vocational training preferred. Must be at least 18 years of age. 7+ years experience in mechanical maintenance, preferably in an industrial or amusement setting, including at least 4 years working on rides. Skilled in motor and motion control methods and components and in designing and implementing closed-loop motion control. Advanced knowledge of control processors, components, and communication networks used in real-time industrial applications. Advanced proficiency in developing one-line diagrams, and technical documents. Advanced knowledge of all ride mechanics in the park assigned, including with hydraulics, pneumatics, mechanical drive systems, barring types, and installations. Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc. Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills. Ability to work cooperatively with others in a fast paced and sometimes stressful environment. Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 300 feet above ground. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. State or provincial certifications and/or licensing within if applicable in state. Welding certification preferred. Ability to pass a background check, if 18 years or age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Valid State Driver's License required.
03/23/2024
Full time
Overview: The Ride Maintenance Mechanic Foreperson needs to be able to lead their staff with performing inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Areas of responsibility include (but are not limited to) maintenance of: gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at heights is an essential part of this job. Responsibilities: Job responsibilities include but are not limited to: Provides mentor-ship, develops skills of others, and oversees work. Works on all types of rides including the most complex type. Skilled in motor and motion control methods and components and in designing and implementing closed-loop motion control. Advanced knowledge of control processors, components, and communication networks used in real-time industrial applications. Advance proficiency in developing one-line diagrams, and technical documents. Advanced knowledge of all ride mechanics in the park assigned, including with hydraulics, pneumatics, mechanical drive systems, barring types, and installations. Good judgement, decision making, and problem-solving skills. Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned, taking corrective actions as issues are identified. Inspections are visual as well as auditory. Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as hydraulic cylinders, gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices. Trouble shoots a variety of mechanical, pneumatic, hydraulic and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with other as necessary to achieve desired results. Performs a variety of other tasks depending on experience including welding (Mig, Tig and Arc) and fabrication; sets up and operates lathe, mill, krill press, grinder and other metal working equipment. Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blue prints (mechanical, pneumatic, and hydraulic). Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: High school diploma, GED, or equivalent. Related vocational training preferred. Must be at least 18 years of age. 7+ years experience in mechanical maintenance, preferably in an industrial or amusement setting, including at least 4 years working on rides. Skilled in motor and motion control methods and components and in designing and implementing closed-loop motion control. Advanced knowledge of control processors, components, and communication networks used in real-time industrial applications. Advanced proficiency in developing one-line diagrams, and technical documents. Advanced knowledge of all ride mechanics in the park assigned, including with hydraulics, pneumatics, mechanical drive systems, barring types, and installations. Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc. Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components. Good judgment, decision making and problem-solving skills. Effective verbal and written communication skills. Ability to work cooperatively with others in a fast paced and sometimes stressful environment. Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 300 feet above ground. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. State or provincial certifications and/or licensing within if applicable in state. Welding certification preferred. Ability to pass a background check, if 18 years or age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Valid State Driver's License required.
Overview: The Ride Maintenance Mechanic performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Areas of responsibility include (but are not limited to) maintenance of: gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Responsibilities: Job responsibilities include but are not limited to: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned; taking corrective actions as issues are identified. Inspections are visual as well as auditory. Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as hydraulic cylinders, gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices. Trouble shoots a variety of mechanical, pneumatic, hydraulic and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed, and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with other as necessary to achieve desired results. Performs a variety of other tasks depending on experience including welding (Mig, Tig and Arc) and fabrication; sets up and operates lathe, mill, krill press, grinder and other metal working equipment. Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blue prints (mechanical, pneumatic, and hydraulic). Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: High school diploma, GED, or equivalent. Must be at least 18 years of age. 2 to 4 years of verifiable experience in mechanical maintenance, preferably in an industrial or amusement setting. Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc. Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components. Demonstrable knowledge of the fundamental principles of either pneumatic systems or hydraulic systems; preferably both. Ability to work cooperatively with others in a fast paced and sometimes stressful environment. Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 300 feet above ground. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years or age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Valid State Driver's License required.
03/23/2024
Full time
Overview: The Ride Maintenance Mechanic performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Areas of responsibility include (but are not limited to) maintenance of: gearboxes, chains, sprockets, hydraulic systems, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job. Responsibilities: Job responsibilities include but are not limited to: Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned; taking corrective actions as issues are identified. Inspections are visual as well as auditory. Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as hydraulic cylinders, gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices. Trouble shoots a variety of mechanical, pneumatic, hydraulic and electrical systems and takes appropriate corrective actions. Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed, and submits required paperwork to supervision in a timely manner. Communicates the status of assigned rides both verbally and in written format. Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with other as necessary to achieve desired results. Performs a variety of other tasks depending on experience including welding (Mig, Tig and Arc) and fabrication; sets up and operates lathe, mill, krill press, grinder and other metal working equipment. Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement. Accurately reads blue prints (mechanical, pneumatic, and hydraulic). Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. Other duties may be assigned. Qualifications: High school diploma, GED, or equivalent. Must be at least 18 years of age. 2 to 4 years of verifiable experience in mechanical maintenance, preferably in an industrial or amusement setting. Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc. Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components. Demonstrable knowledge of the fundamental principles of either pneumatic systems or hydraulic systems; preferably both. Ability to work cooperatively with others in a fast paced and sometimes stressful environment. Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 300 feet above ground. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years or age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Valid State Driver's License required.
Job title Maintenance Technician, Equipment Reports to Maintenance and Service Center Manager Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Under the direction of the Director of Maintenance, the Maintenance Technician maintains, repairs, and installs food service (kitchen) related equipment as required throughout the Campus Dining and Shops operations and other duties as assigned for the efficient operation of the Maintenance Department. Maintains and provides for the safe condition and operation of all food service systems in the facilities. Maintains a cooperative attitude of working together with the food service management team and maintenance team Expected Hours of Work Scheduled hours of work may vary day to day depending on business needs. Scheduled shifts can vary in length. Nights and weekends may be required during peak periods. Minimum of 40 hours per week is required. Essential Functions Diagnose and repair malfunctions in various types of food service (kitchen) and refrigeration systems Install new food service (kitchen) and refrigeration equipment and systems when required Relocate and expand existing food service (kitchen) and refrigeration systems as required Repair, replace, or calibrate controls, thermostats, switches, fuses, and electrical wiring Fabricate, assemble, and install electrical wiring, controls and piping according to specifications Wire and connect motors, compressors, temperature controls, and humidity controls according to wiring schematics. Maintain preventive maintenance schedules and procedures for all food service (kitchen) and refrigeration equipment, including changing of filters and cleaning condensers and coils. Perform all scheduled preventive maintenance and cleaning on all food service (kitchen) and refrigeration equipment as needed. Assist to complete energy conservation surveys to realize most efficient, cost effective use of food service (kitchen) and refrigeration energy. Receive and complete work orders. Select material and hardware and make time and materials estimates. Maintain accurate records on material and labor used. Maintain inventory of company-owned tools, equipment, and materials. Inspect jobs upon completion and ensure areas are clean. Work with building principals and supervisors to complete projects. Detect needed repairs on equipment following established inspection procedures. Respond to emergency calls as needed. Perform preventive maintenance on tools and equipment. Operate tools and equipment according to established safety procedures. Ensure that equipment is in safe operating condition. Follow established safety procedures and techniques to perform job duties, including but not limited to lifting, climbing, etc. Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor Immediately. Ability to handle physical workload. Strong problem solving and critical thinking skills. Regular attendance and reliable transportation is required. Professional appearance, demeanor, and hygiene required. Prioritizes service calls and follow-up on completed calls with unit managers. Use Clock Shark to update work status throughout the day. Develops and maintains a parts inventory as well as equipment list by unit. Assists in development of a preventative maintenance program/ schedule with the Maintenance Manager . Makes repairs as quickly and cost effectively as possible. Maintains a neat, clean and orderly shop area and vehicle. Meets needs and requests of the unit managers. Respond to emergency maintenance requests. Education and Training Knowledge of commercial food service (kitchen) equipment repairs, maintenance, and installation techniques Knowledge of operation of electrical control systems Ability to read and interpret blueprints, diagrams, schematics, and written reference materials Ability to operate a computer and assigned software Ability to perform mathematical calculations Ability to diagnose and resolve problems Ability to use hand and power tools Trade school degree is required, or equivalent combination of training and maintenance history in a high volume dining service setting such as a university, large school or hospital Desired Qualifications Minimum 5 years' experience repairing restaurant and bakery equipment Refrigeration background required Good working knowledge of electrical wiring, schematic, and general plumbing Ability to follow instructions and work independently Exceptional organization, interpersonal, and communication skills Be available for CDS and/or University special events and promotions Must have valid driver's license Will be required to drive company vehicles (not trucks) Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature-controlled environment Ability to use the following equipment: Meter, gage, welding equipment, ladder, hoist, hand and power tools, pipe bender, propane torch. Light truck or van. Physical and Mental Demands Must have the ability to lift frequently, push and pull 50 lbs+, reach above head height, squat, kneel, bend and reach. This position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, Good visual acuity for reading reports, computer work, etc. Ability to demonstrate safe driving practices. Licensure/Certification Refrigeration Certification required Travel Requirements Will travel between UB Campuses using company vehicles Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/23/2024
Full time
Job title Maintenance Technician, Equipment Reports to Maintenance and Service Center Manager Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Under the direction of the Director of Maintenance, the Maintenance Technician maintains, repairs, and installs food service (kitchen) related equipment as required throughout the Campus Dining and Shops operations and other duties as assigned for the efficient operation of the Maintenance Department. Maintains and provides for the safe condition and operation of all food service systems in the facilities. Maintains a cooperative attitude of working together with the food service management team and maintenance team Expected Hours of Work Scheduled hours of work may vary day to day depending on business needs. Scheduled shifts can vary in length. Nights and weekends may be required during peak periods. Minimum of 40 hours per week is required. Essential Functions Diagnose and repair malfunctions in various types of food service (kitchen) and refrigeration systems Install new food service (kitchen) and refrigeration equipment and systems when required Relocate and expand existing food service (kitchen) and refrigeration systems as required Repair, replace, or calibrate controls, thermostats, switches, fuses, and electrical wiring Fabricate, assemble, and install electrical wiring, controls and piping according to specifications Wire and connect motors, compressors, temperature controls, and humidity controls according to wiring schematics. Maintain preventive maintenance schedules and procedures for all food service (kitchen) and refrigeration equipment, including changing of filters and cleaning condensers and coils. Perform all scheduled preventive maintenance and cleaning on all food service (kitchen) and refrigeration equipment as needed. Assist to complete energy conservation surveys to realize most efficient, cost effective use of food service (kitchen) and refrigeration energy. Receive and complete work orders. Select material and hardware and make time and materials estimates. Maintain accurate records on material and labor used. Maintain inventory of company-owned tools, equipment, and materials. Inspect jobs upon completion and ensure areas are clean. Work with building principals and supervisors to complete projects. Detect needed repairs on equipment following established inspection procedures. Respond to emergency calls as needed. Perform preventive maintenance on tools and equipment. Operate tools and equipment according to established safety procedures. Ensure that equipment is in safe operating condition. Follow established safety procedures and techniques to perform job duties, including but not limited to lifting, climbing, etc. Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor Immediately. Ability to handle physical workload. Strong problem solving and critical thinking skills. Regular attendance and reliable transportation is required. Professional appearance, demeanor, and hygiene required. Prioritizes service calls and follow-up on completed calls with unit managers. Use Clock Shark to update work status throughout the day. Develops and maintains a parts inventory as well as equipment list by unit. Assists in development of a preventative maintenance program/ schedule with the Maintenance Manager . Makes repairs as quickly and cost effectively as possible. Maintains a neat, clean and orderly shop area and vehicle. Meets needs and requests of the unit managers. Respond to emergency maintenance requests. Education and Training Knowledge of commercial food service (kitchen) equipment repairs, maintenance, and installation techniques Knowledge of operation of electrical control systems Ability to read and interpret blueprints, diagrams, schematics, and written reference materials Ability to operate a computer and assigned software Ability to perform mathematical calculations Ability to diagnose and resolve problems Ability to use hand and power tools Trade school degree is required, or equivalent combination of training and maintenance history in a high volume dining service setting such as a university, large school or hospital Desired Qualifications Minimum 5 years' experience repairing restaurant and bakery equipment Refrigeration background required Good working knowledge of electrical wiring, schematic, and general plumbing Ability to follow instructions and work independently Exceptional organization, interpersonal, and communication skills Be available for CDS and/or University special events and promotions Must have valid driver's license Will be required to drive company vehicles (not trucks) Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Continual walking, standing, climbing, stooping, bending, kneeling, reaching, and heavy lifting and carrying. Work in tiring and uncomfortable positions, outside and inside. Exposure to extreme temperatures. Frequent travel between on campus operations, repair shops. Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature-controlled environment Ability to use the following equipment: Meter, gage, welding equipment, ladder, hoist, hand and power tools, pipe bender, propane torch. Light truck or van. Physical and Mental Demands Must have the ability to lift frequently, push and pull 50 lbs+, reach above head height, squat, kneel, bend and reach. This position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, Good visual acuity for reading reports, computer work, etc. Ability to demonstrate safe driving practices. Licensure/Certification Refrigeration Certification required Travel Requirements Will travel between UB Campuses using company vehicles Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Supervisor Reports to General Manager Department Operations FLSA Status Non-Exempt, (hours/shifts may vary) Position Summary Responsible for the supervision and oversight of operational and administrative details of customer and culinary service in the dining unit. Lead associates through their shift by assisting with their job functions to ensure quality service and anticipating guests' needs. Ensure training and monitoring of front-line associates while working with the entire management team is set up for success in the daily operation. Expected House of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week, and additional hours will be expected during peak periods of business and special events. This typically includes August start up, January start up, commencement and any other special events or needs of the business. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Daily Supervision of Staff Supervises student employees: Interviews, hires, trains, schedules and provides daily supervision of student and student manager staff including: coaching, counseling, and performance evaluation. Oversees the hiring and supervision of student employees. Conducts student manager meetings. Oversees student managers in the evaluation of student employees, ensuring the evaluations are completed correctly. Supervises full and part-time employees on a daily basis. Manages customer service. Interacts daily with customers and responds to customer needs and comments. Participates in and makes recommendations for hiring, training, supervising and scheduling staff ?including: coaching, counseling, performance evaluation. Recommends disciplinary actions. Administrative Responsibilities Provides coverage for other units as necessary. Maintains and updates student manager daily checklist. Maintains daily schedule of shift assignments. May perform any of the following responsibilities: Runs daily revenue reports. Performs cash and credit reconciliation procedures. Makes daily deposits. Oversees cash register operations, monies received, daily bank deposits, sales receipts, ? Tracks and maintains inventory, i.e., tracks pars, logs monthly inventory. Opens and closes the operation. Additional duties as required or requested. Education and Training High School Diploma or GED, some post-high school education/training/certification in business, management or culinary arts preferred. Desired Qualifications 2 years' experience in a restaurant or institutional food service setting. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/21/2024
Full time
Job title Supervisor Reports to General Manager Department Operations FLSA Status Non-Exempt, (hours/shifts may vary) Position Summary Responsible for the supervision and oversight of operational and administrative details of customer and culinary service in the dining unit. Lead associates through their shift by assisting with their job functions to ensure quality service and anticipating guests' needs. Ensure training and monitoring of front-line associates while working with the entire management team is set up for success in the daily operation. Expected House of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week, and additional hours will be expected during peak periods of business and special events. This typically includes August start up, January start up, commencement and any other special events or needs of the business. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Daily Supervision of Staff Supervises student employees: Interviews, hires, trains, schedules and provides daily supervision of student and student manager staff including: coaching, counseling, and performance evaluation. Oversees the hiring and supervision of student employees. Conducts student manager meetings. Oversees student managers in the evaluation of student employees, ensuring the evaluations are completed correctly. Supervises full and part-time employees on a daily basis. Manages customer service. Interacts daily with customers and responds to customer needs and comments. Participates in and makes recommendations for hiring, training, supervising and scheduling staff ?including: coaching, counseling, performance evaluation. Recommends disciplinary actions. Administrative Responsibilities Provides coverage for other units as necessary. Maintains and updates student manager daily checklist. Maintains daily schedule of shift assignments. May perform any of the following responsibilities: Runs daily revenue reports. Performs cash and credit reconciliation procedures. Makes daily deposits. Oversees cash register operations, monies received, daily bank deposits, sales receipts, ? Tracks and maintains inventory, i.e., tracks pars, logs monthly inventory. Opens and closes the operation. Additional duties as required or requested. Education and Training High School Diploma or GED, some post-high school education/training/certification in business, management or culinary arts preferred. Desired Qualifications 2 years' experience in a restaurant or institutional food service setting. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Position: Camp Lifeguard Location: BCNY State Park, 553 Arden Valley Road, Southfields, NY 10975 Salary: $5,500 Employment Type : Seasonal, Residential, June 24, 2024 - August 16, 2024 Mandatory Training : June 24, 2024 - July 05, 2024 About Us Since 1876, The Boys' Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY's two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY's expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses. Job Summary We are a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. Harriman Base Camp employees are not required to be fully vaccinated against COVID-19, unless it is specified under requirements. BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. The Camp Lifeguard will report to the Aquatics Director. The Camp Lifeguard oversees all waterfront activities, including water safety and swim lessons for all Base Camp personnel. The Camp Lifeguard assists in planning and implementation of waterfront programming t o engage campers and foster character development and promote healthy lifestyles. Must be available for mandatory training in June. Responsibilities Supervise and guard all waterfront activities Provide surveillance during aquatic activities to help prevent and to manage injuries. Provide rescues as needed. Utilize first aid and CPR, and other emergency management services as needed. Understand and implement appropriate responses to changes in water conditions or weather conditions affecting the waterfront. Evaluate aquatics abilities of campers and staff. Provide and assist in waterfront instruction for program areas such as swimming and boating. Ensure campers and staff follow safety procedures while in their program activity. Act as reference in waterfront activities. Assist in the delivery and supervision of all water activities and special events at the waterfront. Assist in the management and care of the physical facilities and equipment in the waterfront program area Conduct a daily walkthrough of the area and check equipment for safety and cleanliness, and in operational standing. Clean the waterfront area daily, keeping it free of hazards and debris. Assist in the inventory and stocking of first aid and program supplies Other job duties Participate enthusiastically in all camp activities, planning and leading those as assigned. Participate as a member of the camp staff team to deliver and supervise evening programs, special events, overnights, and other all-camp activities and camp functions. Assist in the planning of any special events on or near the waterfront. Assists in the daily maintenance of the waterfront area. Skills Training and experience in waterfront activities that are offered at the camp. Desire and ability to work with children outdoors in the water. Knowledge and prior use of a powerboat as used for water rescues. Ability to communicate and work with groups participating (age and skill levels) and provide necessary instruction to campers and staff. Visual and auditory ability to identify and respond to environmental and other hazards related to the activity. Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness, or injury) and possess strength and endurance required to maintain constant supervision of campers. Requirements Must be high school graduate or equivalent. First Aid and CPR Certification required or must be able to obtain certification or become certified once employed. Current Lifeguard Certification from the American Red Cross required Ability to pass a background check and physical exam. All staff must be up to date on all required immunizations and provide proof of their MMR according to NY State. Must submit proof of health examination within the past year and immunization record prior to first day of work. Qualifications At least 1 year of experience with youth and camp experience preferred. Desire and ability to work with children outdoors in varied conditions. Bilingual Spanish/English or Mandarin/English preferred. At least one year of experience as a pool lifeguard, instructor, or comparable Demonstrated leadership experience in an educational, social service and/or youth development setting What We Offer Food, Room and Board provided Fun team environment - lots of camp spirit! PTO: Sick time only The Boys' Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources. Compensation details: Yearly Salary PI18dd2be0bac5-2002
03/21/2024
Full time
Position: Camp Lifeguard Location: BCNY State Park, 553 Arden Valley Road, Southfields, NY 10975 Salary: $5,500 Employment Type : Seasonal, Residential, June 24, 2024 - August 16, 2024 Mandatory Training : June 24, 2024 - July 05, 2024 About Us Since 1876, The Boys' Club of New York (BCNY) has been partnering with boys and young men in after-school, weekend, and summer programs that support youth growth and development. BCNY's two well-equipped clubhouses in East Harlem and Flushing and its wilderness camp in Harriman State Park offer activities and programs remarkable in their range. From swimming to robotics and enjoying ice skating in Central Park and a trip to the theatre on Saturdays, BCNY programs and events deepen interests and skills and are free of charge to members and their families. With the increase in youth directly impacted by the shelter and homelessness crisis in New York City, BCNY is dedicated to increasing equitable access to its free, high quality youth programs that foster brave spaces where boys and young men can connect, have fun and build lifelong friendships with peers and mentor. Part of that mission is our commitment to BCNY's expansion sites in the Bronx and Brooklyn that engage members within their communities with the same youth-centered ethos the organization is known for. Our dedicated and highly skilled staff and our professional advisory council have made BCNY a leader in youth programming across the field and we invite you join our team as we partner with boys and young men as they journey through their childhoods and our clubhouses. Job Summary We are a COVID-19 proactive organization that follows applicable health and safety regulations to help protect our members and staff. Harriman Base Camp employees are not required to be fully vaccinated against COVID-19, unless it is specified under requirements. BCNY strongly encourages all employees to be vaccinated against COVID-19 and obtain a booster shot. The Camp Lifeguard will report to the Aquatics Director. The Camp Lifeguard oversees all waterfront activities, including water safety and swim lessons for all Base Camp personnel. The Camp Lifeguard assists in planning and implementation of waterfront programming t o engage campers and foster character development and promote healthy lifestyles. Must be available for mandatory training in June. Responsibilities Supervise and guard all waterfront activities Provide surveillance during aquatic activities to help prevent and to manage injuries. Provide rescues as needed. Utilize first aid and CPR, and other emergency management services as needed. Understand and implement appropriate responses to changes in water conditions or weather conditions affecting the waterfront. Evaluate aquatics abilities of campers and staff. Provide and assist in waterfront instruction for program areas such as swimming and boating. Ensure campers and staff follow safety procedures while in their program activity. Act as reference in waterfront activities. Assist in the delivery and supervision of all water activities and special events at the waterfront. Assist in the management and care of the physical facilities and equipment in the waterfront program area Conduct a daily walkthrough of the area and check equipment for safety and cleanliness, and in operational standing. Clean the waterfront area daily, keeping it free of hazards and debris. Assist in the inventory and stocking of first aid and program supplies Other job duties Participate enthusiastically in all camp activities, planning and leading those as assigned. Participate as a member of the camp staff team to deliver and supervise evening programs, special events, overnights, and other all-camp activities and camp functions. Assist in the planning of any special events on or near the waterfront. Assists in the daily maintenance of the waterfront area. Skills Training and experience in waterfront activities that are offered at the camp. Desire and ability to work with children outdoors in the water. Knowledge and prior use of a powerboat as used for water rescues. Ability to communicate and work with groups participating (age and skill levels) and provide necessary instruction to campers and staff. Visual and auditory ability to identify and respond to environmental and other hazards related to the activity. Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness, or injury) and possess strength and endurance required to maintain constant supervision of campers. Requirements Must be high school graduate or equivalent. First Aid and CPR Certification required or must be able to obtain certification or become certified once employed. Current Lifeguard Certification from the American Red Cross required Ability to pass a background check and physical exam. All staff must be up to date on all required immunizations and provide proof of their MMR according to NY State. Must submit proof of health examination within the past year and immunization record prior to first day of work. Qualifications At least 1 year of experience with youth and camp experience preferred. Desire and ability to work with children outdoors in varied conditions. Bilingual Spanish/English or Mandarin/English preferred. At least one year of experience as a pool lifeguard, instructor, or comparable Demonstrated leadership experience in an educational, social service and/or youth development setting What We Offer Food, Room and Board provided Fun team environment - lots of camp spirit! PTO: Sick time only The Boys' Club of New York is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. If you have a disability or other protected need requiring an accommodation, please contact Human Resources. Compensation details: Yearly Salary PI18dd2be0bac5-2002
Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/20/2024
Full time
Job title Assistant Executive Chef Reports to Executive Chef Department Operations FLSA Status Full-Time, Exempt Professional Position Summary The Assistant Executive Chef reports to the Executive Chef and works with a culinary team to assist in oversight of the culinary operations within our dining operations. They manage and develop the team of culinary professionals in the operations and are responsible for oversight of all culinary functions including menu development in the operations assigned. They work closely and manage the team of culinarians on menu development, bids, contracts, and sourcing of products. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Weekends and evenings are required. Essential Functions Develops and directs culinary staff in contract dining in the following areas: understanding and utilization of recipes, food handling procedures, kitchen safety and sanitation, cooking methods, product taste and presentation, use of equipment, leftover utilization and proper record keeping. Hands on training and development of culinary employees. Works with Cook I's, chef managers, unit assistant managers to verify and update recipes and production records. Maintains the computerized recipe database. Maintains portion control and quality standards in both contract dining and retail operations Assesses Back of House (BOH) contract dining through observation and develops corrective action plans. Assists with test kitchen operations including preparation and cutting of new products and developing recipes, cycle menus and theme dinners. Assists in development of, and compliance with a comprehensive HACCP and overall CDS quality assurance program. Assists with on-going dining service customer surveys and focus group sessions. Trains, supervises and evaluates culinary staff in contract dining. Supervises Chef Managers of Contract Dining Operations. Provides culinary supervision and support for major campus events and the catering department as directed by the Executive Chef. Education and Training Associate's Degree and formal culinary training required. Desired Qualifications Minimum of 2 years experience as chef or other key position in high volume food production operation (university, commissary, hotel, club, or other large institution). Must be familiar with and able to demonstrate a thorough knowledge of HACCP principles and analytical cost control methods. Good computer skills, including Microsoft Office Word, Excel, and PowerPoint. Experience with computer based menu management system preferred. Thorough understanding of proper staff and equipment utilization. Thorough knowledge of food service principles and practices required. Creativity, effective communication and organizational skills. Ability to meet frequent deadlines. Ability to multi task effectively. Be able to work minimum of 50 hours per week to include various day, evening, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls The position may operate in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise Exposure to extreme temperatures in coolers and freezers Work may take place in a refrigerated and temperature controlled environment Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, bend, kneel, crouch or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. Specific vision abilities required by the job include close vision and ability to adjust focus. The employee must have the ability to use hands and fingers, manipulate fingers; and reach with hands and arms. The employee must frequently lift, move, push and pull items weighing 25 lbs and occasionally lift and/or move items like cres carts (on wheels) weighing up to 50 lbs or more. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification American Culinary Federation - Certified Executive Chef (ACF - CEC) completed or willingness to start program and work towards completion required. ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/20/2024
Full time
Job title Catering Kitchen Manager Reports to Director of Catering and Concessions Department Three Pillars Catering and Concessions FLSA Status Full-Time, Exempt Position Summary Responsible for management of all back of the house production for operations of catering and concessions units. The role supports the Catering Chef Manager to ensure high quality food is prepared, menus and recipes are executed properly and the kitchen staff is supervised in accordance with CDS policies and procedures. Expected Hours of Work This is a Full-Time position in which days and hours of work vary. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. Shifts include weekends, evenings, and night hours. The position requires a minimum of 47.5 hours per week, will include longer shifts and more hours during peak busy periods throughout the course of the year, and scheduled shifts can vary in length. Essential Functions Kitchen Supervision and Operations Conducts daily pre-service, and follows up on daily side work. Create daily prep lists and assign production work as needed to all staff Monitors operations food or event food to ensure guest service and food standards are upheld. Enforces high standards of facility and equipment cleaning and sanitation. Ensures that ServSafe and the New York State Department of Health regulations of HACCP and food safety are followed. Responds to guest comments and concerns. Operates unit within the prescribed budgetary guidelines, assists in establishing food cost guidelines. Hands on management is required Proficient in all hourly positions with the ability to jump in and assist where needed. Ensure the health and safety of employees and patrons during day-to-day operations and for special events in full compliance with CDS policies and government regulations Ensure that staff are executing on quality control, recipe adherence and proper portion size for every guest. Participates in subordinate coaching, counseling and disciplinary procedures. Complete all necessary training and evaluation of the kitchen staff, in conjunction with the General Manager of the unit. Communicate with front of house staff daily Prepare and conduct regular meetings with the kitchen employees Develops menus for catering, follows menu development procedures, completes food cost for menu items, and ensures menus stay within food cost budgetary guidelines. Knowledgeable in all CDS kitchen operations and ability to assist in any location. Responsible for preparing and placing food, paper and service ware orders. Ensures stringent inventory and security controls. Completes weekly inventory and food cost. Accurate preparation of inventory, payroll, and other financial and operational statements as assigned. Responsible for the ordering of all food and food related products ensuring that appropriate par levels are set and we do not carry an excess of inventory without running short Education and Training Associate's Degree or higher in food service or related field preferred. Desired Qualifications Minimum 3 years experience in a high volume food service establishment, preferably catering Exemplary customer service skills. Exceptional organizational, interpersonal, and communication skills. Good computer skills, including Microsoft Word, Excel and Vendor Purchasing/Inventory Programs. Ability to deal with emergency situations and customer complaints. Proficient knowledge of HACCP, food safety and sanitation standards. Ability to work independently. Valid driver's license Be able to work a minimum of 50 hours per week, to include a variety of day, night, weekend, and holiday shifts. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel May need to travel across UB campuses and may need to attend conferences, special events Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/20/2024
Full time
Job title Chef Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Exempt Position Summary Provides support and assistance to the unit manager in the areas of food production systems, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. To ensure high quality food is prepared, menus are executed and served in an efficient manner while providing remarkable customer service and striving to find cost efficiencies. Expected House of Work This is a full-time position which involves long and irregular working hours. The schedule is based on the customers' needs which can be 24 hours a day, 365 days a year. The position primarily works a set schedule for each semester from week to week which will include weekends, evenings, and late-night hours. Scheduled shifts can vary in length. Weekends and evenings are required. This position will be considered an exempt position. Essential Functions Staff Supervision Participates in subordinate counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Manages, coaches and teaches, making sure employees stay on task, recipes are being followed, and safety equipment is being used properly. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers when opportunities exist. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains and updates current recipes. Maintains order guides. Maintains par levels / production sheets. Participates in student manager program. Maintains and updates unit checklists for all stations and employees. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Consistently conducts staff meetings. Production Management Adherence to food production and purchasing programs. Conducts inventory on a weekly basis and impacts plans to reduce waste. Observes methods of food preparation and cooking and sizes of portions. Ensures that proper production techniques are followed in regard to volume and food produced, portioning techniques, and use of leftovers, etc. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. Two years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Licensure/Certification American Culinary Federation - Certified Chef de Cuisine (ACF - CEC) completed or in progress towards completion. ServSafe Certification - completed or in progress towards completion. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Travel Travel between UB campuses may be required. May need to attend conferences and/or special events Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
03/19/2024
Full time
Job title Assistant Manager Reports to General Manager, Operations Department Operations FLSA Status Full-Time, Non-Exempt Position Summary Provides support and assistance to the unit manager in the areas of scheduling, time and attendance tracking, along with the supervision, coaching, and training of the unit employees, which consist of students, unions, and student managers. This position will require the manager to be hands on and on the floor during peak times supporting employees and providing excellent customer service. The Assistant Manager is responsible for implementing and maintaining all operational procedures and programs related to the dining operations. Expected Hours of Work This is a full time position whose schedule is based on the customers' needs and needs of the business. The position primarily works a set schedule during the school year, includes 1 weekend day and can include weekends, evenings, and late night hours. The position requires a minimum of 40 hours per week in summer, minimum of 47.5 hours a week during the school year (estimated 32 weeks), and additional hours during peak periods of business and special events. Scheduled shifts can vary in length. Weekends and evenings are required. This position is considered a non-exempt position, which means that you will be eligible for overtime time pay for hours worked in excess of 40 in a given workweek. Essential Functions Staff Supervision Participates in subordinate coaching, counseling, disciplinary procedures, and cross training of employees. Participates in interviews, hiring, training, scheduling and providing daily supervision to student, union, student manager, temporary and casual employees. Participates in subordinate performance evaluations and completion of all new hire orientations and training manuals. Participates or conducts in student, student manager and union meetings on a scheduled bases. Oversees or participates in supervision of student managers and the student manager training program. Conducts or delegates daily pre-service. Communicates all cleaning projects to staff. Conducts line checks and manual station inspections. Service Management Conducts line checks and manual station inspections. Actively solicits customer input by participating in table visits and meeting the managers. Interacts with customers, adheres to and executes all customer service programs, and handles and provides resolution to customer complaints. Administrative Management Maintains schedules in payroll/time and attendance system, creates/maintains schedules in terms of request for days off, substitutions, dropping/filling shifts. Oversees student manager program - keeping track of attendance issues for student employees in terms of progressive disciplinary actions. Maintains and updates unit checklists for all stations and employees. Maintains micros system or operating system for the unit. Awareness and basic knowledge of profit and loss summary. Follows budgetary guidelines for food and labor costs. Preparation of accounts payable, sales and guest count tally sheets, cash reports, payroll and other financial and operational statement as assigned. Production Management Assures efficiency in ordering, receiving and storage process for the unit. Provides leadership for the development of menu concepts and special promotions. Works with Unit Manager and Executive Chef to assure unit is aligned with company's culinary vision. Assures that menus, recipes, modifications/exceptions, and culinary initiatives are reviewed with the Unit Manager and Executive Chef for input and approval. Assures the excellence of all food production aspects including food presentation, safety and sanitation, recipe changes and product development, menu item pricing and market analysis, inventory, requisitions and transfers. Hands-on understanding of multi-unit operations. Service Management Establishes the customer service expectations for the unit including staff training, and processes to gather and respond to customer feedback (internal customer) and suggestions. Assures development and maintenance of appropriate signage for the unit. Education and Training Associate's degree or higher in food service or related field. Desired Qualifications Equivalent education/experience will substitute for minimum qualifications. 2 years progressively responsible experience managing a similar food service operation. Experience in a high volume food service establishment preferred. Work Environment The work environment can be loud and busy. There is exposure to kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery falls. The position operates in a kitchen environment where the employee is frequently exposed to heat, steam, fire, and noise. Long, irregular working hours. Exposure to extreme temperatures in coolers and freezers. Physical and Mental Demands The position is very active and the employee must be able to stand and walk for a minimum of 8 hours. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. While performing the duties of the job, the employee is regularly required to talk and hear. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms, to stir, measure, pour, cut, chop, dice, and decorate, etc The position requires working taste buds, ability to smell, feel with fingers and visually inspect, include close and distance vision. The employee must frequently lift and or move up to 25 lbs. and occasionally lift and or move up to 50 lbs. Valid driver's license and clean driving record required. Ability to demonstrate safe driving practices. Licensure/Certification ServSafe Certification Travel Travel between UB campuses may be required. May need to attend conferences and/or special events. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee Name: Employee Signature: Date: Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.
Seeking an additional BE/BC Otolaryngologist with fellowship training in Head and Neck Surgery to join the established Otolaryngology-Head and Neck Surgery Department in Champaign, Illinois. Join an established practice with 6 BC Otolaryngologists: 2 Otology/Neurotology, 2 comprehensive, advanced rhinology, facial plastic surgery and 4 Physician Assistants Busy, ready-made practice with strong referral base Teaching and research opportunities available Our department is located in a newly built clinic with additional space at a self-standing pediatric ear clinic with auditory-oral school. Surgeries will be performed at our new, adjoining 23,000 square-foot surgery center as well as at Hospital Enjoy individual clinical autonomy combined with the efficiency of a financially-sound and innovative multispecialty group practice Excellent benefit package including signing bonus, health/dental/life insurance, 403-B plan with employer match, LTD, relocation allowance, CME allowance, and paid malpractice insurance with 100% tail coverage, relocation package The Community: Globally connected, innovative and culturally rich, Champaign-Urbana is centrally located to Chicago, Indianapolis and St. Louis and is home to one of the world's great public research universities - the Big Ten University of Illinois. There s a lot to do in Champaign-Urbana or, as locals say, Chambana. Explore Champaign s Downtown, Midtown, and Campustown districts or Historic Downtown Urbana. Each area is unique, but they all offer a blend of restaurants, shops, night clubs, and culture. If you re feeling studious, you can check out the Champaign Public Library. Or, perhaps, take a stroll past the many boutiques and shops located in the charming, historic buildings. Champaign was listed 5 th on Business Insider's list for its high-quality public schools and rapidly growing population. Champaign was put at No. 27 on Livability s 2020 Top 100 Best Places to Live List. It touted Champaign as a thriving, business-friendly community that s a great college town as well as a great place for graduates and young families. With a high employment rate for graduates, a great start-up and entrepreneurial culture, world-class fine arts and a food scene that s been named Best in the Midwest, it s easy to see why folks who come here don t seem to want to leave." APPLY NOW or TEXT Job and email address to . Search all of our provider opportunities here:
03/17/2024
Full time
Seeking an additional BE/BC Otolaryngologist with fellowship training in Head and Neck Surgery to join the established Otolaryngology-Head and Neck Surgery Department in Champaign, Illinois. Join an established practice with 6 BC Otolaryngologists: 2 Otology/Neurotology, 2 comprehensive, advanced rhinology, facial plastic surgery and 4 Physician Assistants Busy, ready-made practice with strong referral base Teaching and research opportunities available Our department is located in a newly built clinic with additional space at a self-standing pediatric ear clinic with auditory-oral school. Surgeries will be performed at our new, adjoining 23,000 square-foot surgery center as well as at Hospital Enjoy individual clinical autonomy combined with the efficiency of a financially-sound and innovative multispecialty group practice Excellent benefit package including signing bonus, health/dental/life insurance, 403-B plan with employer match, LTD, relocation allowance, CME allowance, and paid malpractice insurance with 100% tail coverage, relocation package The Community: Globally connected, innovative and culturally rich, Champaign-Urbana is centrally located to Chicago, Indianapolis and St. Louis and is home to one of the world's great public research universities - the Big Ten University of Illinois. There s a lot to do in Champaign-Urbana or, as locals say, Chambana. Explore Champaign s Downtown, Midtown, and Campustown districts or Historic Downtown Urbana. Each area is unique, but they all offer a blend of restaurants, shops, night clubs, and culture. If you re feeling studious, you can check out the Champaign Public Library. Or, perhaps, take a stroll past the many boutiques and shops located in the charming, historic buildings. Champaign was listed 5 th on Business Insider's list for its high-quality public schools and rapidly growing population. Champaign was put at No. 27 on Livability s 2020 Top 100 Best Places to Live List. It touted Champaign as a thriving, business-friendly community that s a great college town as well as a great place for graduates and young families. With a high employment rate for graduates, a great start-up and entrepreneurial culture, world-class fine arts and a food scene that s been named Best in the Midwest, it s easy to see why folks who come here don t seem to want to leave." APPLY NOW or TEXT Job and email address to . Search all of our provider opportunities here:
George Washington University
Washington, Washington DC
I. DEPARTMENT INFORMATION Job Description Summary: Events & Venues at the George Washington University (a department in the Safety & Facilities Division) designs, produces, and manages events on the Foggy Bottom Campus. We provide services to a broad spectrum of clients both in the community and outside of the community. We provide spaces for our students, faculty, staff, and guests to host events, meetings, and gatherings. We highlight university traditions, produce memorable guest speaker events, and coordinate many other activities unique to our campus with local, national, and international acclaim. Our record of excellence, support, and cooperation is one that we are proud of. Events & Venues are seeking temporary Sound Board Operators. This role will be part-time with an on-call reporting status. Additionally, this role will require working occasional nights and weekends. The responsibilities for this position include but are not limited to: -Operate sound systems for rehearsals and shows -Mix and master Live Audio for a large range of events -Maintain and supervise maintenance of Lisner Auditorium's sound equipment and inventory -Report the status of show needs and maintenance needs to the Venue Manager -Supervise crew on band setup and soundcheck (only for Inter II and Master categories) -Assist other departments (Lights, Audio Visual, carpentry, rigging, etc.) as needed under the direction of the Venue Manager -Work with and supervise other GWU venues and students with their sound needs -Recommend upgrades and improvements in sound needs for the auditorium and other GWU venues -Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position Minimum Qualifications: Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: Proficiency in Digidesign or equivalent audio editing suite, Microsoft Office, and other basic computer software programs. II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Human Resource Management and Development (HRM&D) Family Safety and Facilities Sub-Family Engineering Stream Level Full-Time/Part-Time: Hours Per Week: 20 Work Schedule: Monday-Sunday, Occasional Evenings Position Designation: Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: This role will be part-time with an on-call reporting status. Additionally, this role will require working occasional nights and weekends. This role will report to the Foggy Bottom Campus in Washington DC. Position Type: Posting Number: T000105 Job Open Date: 11/29/2023 Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
03/07/2024
Full time
I. DEPARTMENT INFORMATION Job Description Summary: Events & Venues at the George Washington University (a department in the Safety & Facilities Division) designs, produces, and manages events on the Foggy Bottom Campus. We provide services to a broad spectrum of clients both in the community and outside of the community. We provide spaces for our students, faculty, staff, and guests to host events, meetings, and gatherings. We highlight university traditions, produce memorable guest speaker events, and coordinate many other activities unique to our campus with local, national, and international acclaim. Our record of excellence, support, and cooperation is one that we are proud of. Events & Venues are seeking temporary Sound Board Operators. This role will be part-time with an on-call reporting status. Additionally, this role will require working occasional nights and weekends. The responsibilities for this position include but are not limited to: -Operate sound systems for rehearsals and shows -Mix and master Live Audio for a large range of events -Maintain and supervise maintenance of Lisner Auditorium's sound equipment and inventory -Report the status of show needs and maintenance needs to the Venue Manager -Supervise crew on band setup and soundcheck (only for Inter II and Master categories) -Assist other departments (Lights, Audio Visual, carpentry, rigging, etc.) as needed under the direction of the Venue Manager -Work with and supervise other GWU venues and students with their sound needs -Recommend upgrades and improvements in sound needs for the auditorium and other GWU venues -Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position Minimum Qualifications: Qualified candidates will hold a high school diploma/GED plus 3 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications: Proficiency in Digidesign or equivalent audio editing suite, Microsoft Office, and other basic computer software programs. II. POSITION INFORMATION Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Human Resource Management and Development (HRM&D) Family Safety and Facilities Sub-Family Engineering Stream Level Full-Time/Part-Time: Hours Per Week: 20 Work Schedule: Monday-Sunday, Occasional Evenings Position Designation: Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants: This role will be part-time with an on-call reporting status. Additionally, this role will require working occasional nights and weekends. This role will report to the Foggy Bottom Campus in Washington DC. Position Type: Posting Number: T000105 Job Open Date: 11/29/2023 Job Close Date: Open Until Filled: No Applicant Review Will Commence On: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement: The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities: QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for Lost and Found_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details: Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Travelers can enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
02/26/2022
Full time
Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. Responsibilities: QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for Lost and Found_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Property Details: Newly Renovated Suite sized guest rooms to include 6 Executive Suites, 1 Presidential Suite, and 1 Hospitality Suite. Amenities to include: living room area with pull out couch, iron/ironing board, hair dryer, coffee maker, referigerators in room, turn down services available, business class floor, newly renovated restaurant and meeting space. A premier suburban corporate hotel located in the heart of Chicago's Northshore. The Hyatt Deerfield is ideally located just 14 miles from O'Hare International Airport and minutes from Fortune-500 companies such as, Abbott Pharmaceuticals, Kraft Foods, Baxter Healthcare, and Morgan Stanley Discover. Travelers can enjoy an evening at Ravinia Festival, a day at Chicago's Botanic Gardens, or the excitement of Six Flags Great America, all in close proximity. The Hyatt Deerfield offers cigars at our outdoor patio, newly renovated restaurant, atrium lounge, in-room dining, and a full fitness facility including indoor pool, sauna, Jacuzzi and full line of cardiovascular equipment. Located off 294/94 express way 14 miles from O'Hare International Airport. Company Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits: After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
This is a courtesy posting for a non-merit position. Please follow instructions in the "To Apply" section for directions on how to apply for this position. At the Office of Auditor of State (AOS) we're on the front lines of public service, working to ensure taxpayer money is correctly and efficiently spent. AOS is the Post-Audit agency of the State of Iowa with overall responsibility for the financial and compliance audits of state and local governmental units. These include state agencies, institutions and universities, and counties, cities and school districts. Work is performed in accordance with generally accepted government auditing standards, established by the U.S. General Accounting Office, which includes generally accepted auditing standards established by the American Institute of Certified Public Accountants. The duties of an assistant auditor are performed under the direction of an experienced in-charge auditor and will be under the general supervision of a Manager. The educational requirement is a bachelor's degree in accounting. Beyond the basic educational requirement, all auditors are expected to exhibit a positive, professional demeanor, demonstrate good communication skills and possess the ability to work well with people. Desired qualifications/skills include: * Strong research and analytical skills. * Strong written and verbal communication skills. * Flexibility, initiative and good problem solving abilities. * Ability to work independently and as a member of a team. * Ability to plan and organize work to handle multiple projects and meet deadlines. Continuing professional development is required and is achieved through on-the-job training, in-house training programs and outside training courses and seminars. The Auditor's Office supports staff members in their efforts to obtain the professional certification of Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Fraud Examiner (CFE) by providing a tuition reimbursement program for courses or certificate review classes related to obtaining one of these certifications. We also encourage staff members to be active participants of the accounting profession, and promote membership and participation in professional organizations. Overnight travel is required. Time spent traveling and away from home varies according to each individual audit assignment. Reimbursement for transportation, meal and lodging expenses will be provided according to state guidelines. The Auditor's Office is exempt from the state's merit system administered by the Department of Administrative Services. Therefore, it is not necessary for candidates to complete the certification process that is required for state offices under the merit system. It is the policy of the Office of Auditor of State to conduct background checks on all finalist candidates prior to any offer of employment. Graduation from an accredited four-year college or university with a degree in accounting or finance. For additional information, please click on this link to view the job description.Employees in this class must commit to pursuing certification as a Certified Public Accountant (CPA) or a Certified Internal Auditor (CIA). Travel, including overnight travel, may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
01/31/2022
Full time
This is a courtesy posting for a non-merit position. Please follow instructions in the "To Apply" section for directions on how to apply for this position. At the Office of Auditor of State (AOS) we're on the front lines of public service, working to ensure taxpayer money is correctly and efficiently spent. AOS is the Post-Audit agency of the State of Iowa with overall responsibility for the financial and compliance audits of state and local governmental units. These include state agencies, institutions and universities, and counties, cities and school districts. Work is performed in accordance with generally accepted government auditing standards, established by the U.S. General Accounting Office, which includes generally accepted auditing standards established by the American Institute of Certified Public Accountants. The duties of an assistant auditor are performed under the direction of an experienced in-charge auditor and will be under the general supervision of a Manager. The educational requirement is a bachelor's degree in accounting. Beyond the basic educational requirement, all auditors are expected to exhibit a positive, professional demeanor, demonstrate good communication skills and possess the ability to work well with people. Desired qualifications/skills include: * Strong research and analytical skills. * Strong written and verbal communication skills. * Flexibility, initiative and good problem solving abilities. * Ability to work independently and as a member of a team. * Ability to plan and organize work to handle multiple projects and meet deadlines. Continuing professional development is required and is achieved through on-the-job training, in-house training programs and outside training courses and seminars. The Auditor's Office supports staff members in their efforts to obtain the professional certification of Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Fraud Examiner (CFE) by providing a tuition reimbursement program for courses or certificate review classes related to obtaining one of these certifications. We also encourage staff members to be active participants of the accounting profession, and promote membership and participation in professional organizations. Overnight travel is required. Time spent traveling and away from home varies according to each individual audit assignment. Reimbursement for transportation, meal and lodging expenses will be provided according to state guidelines. The Auditor's Office is exempt from the state's merit system administered by the Department of Administrative Services. Therefore, it is not necessary for candidates to complete the certification process that is required for state offices under the merit system. It is the policy of the Office of Auditor of State to conduct background checks on all finalist candidates prior to any offer of employment. Graduation from an accredited four-year college or university with a degree in accounting or finance. For additional information, please click on this link to view the job description.Employees in this class must commit to pursuing certification as a Certified Public Accountant (CPA) or a Certified Internal Auditor (CIA). Travel, including overnight travel, may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.
EXTRAORDINARY OPPORTUNITIES AWAIT Culinary Sous Chef, Cooks, Stewards F&B Servers, Bartenders, Hosts, Server Assistants, F&B Director On-call Banquet Servers Engineering Engineer Level 2 Overnight Engineer Rooms & Guest Services Executive HOA Administrative Assistant, Assistant Front Office Manager, Front Office Agent, Bell/ Valet Attendant, Concierge, Night Auditor, Housekeeping Supervisor, Housekeepers $500 Retention Bonus Vacation and Health Benefits Marriott Room Discounts Free Ski Pass or Season Bonus. Kessler is a visionary hospitality brand that owns, develops and manages specialty hotels, restaurants and retail that treat guests to the Bohemian lifestyle and unique experiences. Our team has integrated experience in hotel development, ownership in hotel development, ownership and third-party management - giving us a unique perspective on how to create value through quality operations for our owners and unique experiences for our guests. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid ajfy4ux1nitsl5mzxrmov42sz1ww4e
09/25/2021
Full time
EXTRAORDINARY OPPORTUNITIES AWAIT Culinary Sous Chef, Cooks, Stewards F&B Servers, Bartenders, Hosts, Server Assistants, F&B Director On-call Banquet Servers Engineering Engineer Level 2 Overnight Engineer Rooms & Guest Services Executive HOA Administrative Assistant, Assistant Front Office Manager, Front Office Agent, Bell/ Valet Attendant, Concierge, Night Auditor, Housekeeping Supervisor, Housekeepers $500 Retention Bonus Vacation and Health Benefits Marriott Room Discounts Free Ski Pass or Season Bonus. Kessler is a visionary hospitality brand that owns, develops and manages specialty hotels, restaurants and retail that treat guests to the Bohemian lifestyle and unique experiences. Our team has integrated experience in hotel development, ownership in hotel development, ownership and third-party management - giving us a unique perspective on how to create value through quality operations for our owners and unique experiences for our guests. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid ajfy4ux1nitsl5mzxrmov42sz1ww4e
JOB TITLE: Associate General Counsel (In House Attorney)DEPARTMENT: Legal STATUS: ExemptJOB CODE: 6523GENERAL DESCRIPTION: Counsel is responsible for assisting the General Counsel in implementing strategic corporate legal initiatives throughout the Credit Union. Counsel supports the General Counsel in providing executive management with effective advice on legal strategies and their implementation, assists in managing the legal functions of the Credit Union, assists in advising regarding corporate governance matters, and assists with overseeing the work of outside counsel, including handling litigation matters on behalf of the Credit Union.PURPOSE STATEMENT: To advise, consult, and educate the corporate and compliance business partners on legal issues to proactively reduce all potential legal, governance and compliance exposure to the Credit Union in collaboration with the General Counsel.TASKS, DUTIES, FUNCTIONS: Assist in overseeing corporate legal matters pertaining to the organization including corporate, compliance, regulatory, governance, and intellectual property matters. Assist in collaborating and partnering with internal departments to provide timely, accurate, and practical legal counsel for their specific needs, including support for: The Compliance Department with the interpretation and implementation of regulatory or legislative directives. Retail, Consumer Lending, and Business Services units. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including federal and state consumer compliance laws and regulations.Foster a positive and engaging work environment by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values. Keep apprised of changes in law and regulations for corporate matters and adapt business practices as needed.Assist in the supervision and monitoring of work performed by outside counsel, including litigation. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to oversee all corporate legal matters. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management. EXTERNAL: External counsel and consultants, regulators, external auditors, and law enforcement agencies. QUALIFICATIONS: EDUCATION: Juris Doctorate from a law school accredited by the State Bar of California or the American Bar Association required. EXPERIENCE: Minimum of three (3) years of experience practicing corporate law either in-house or with a law firm, preferably with a national or large regional law firm. Preference for prior financial services experience and experience counseling a financial institution subject to examination and oversight by the Consumer Financial Protection Bureau. Prior experience advising clients on consumer compliance matters is also preferred. KNOWLEDGE/SKILLS: Overall comprehensive legal knowledge (labor law, marketing/advertising law, litigation, corporate law). Excellent judgment and analytical skills. Ability to anticipate legal issues or risks. Ability to work in a fast-paced environment and to adapt to changing priorities. Strong business acumen and interpersonal skills. Experience managing other attorneys, externs, and support staff. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional overnight travel as required. LICENSES/CERTIFICATIONS: Active membership and good standing status with the State Bar of California. License to practice law in California via successful completion of the California Bar Examination or the California Attorney's Examination. #IND3 Other details Job Family Director Job Function Director Pay Type Salary Apply Now
09/25/2021
Full time
JOB TITLE: Associate General Counsel (In House Attorney)DEPARTMENT: Legal STATUS: ExemptJOB CODE: 6523GENERAL DESCRIPTION: Counsel is responsible for assisting the General Counsel in implementing strategic corporate legal initiatives throughout the Credit Union. Counsel supports the General Counsel in providing executive management with effective advice on legal strategies and their implementation, assists in managing the legal functions of the Credit Union, assists in advising regarding corporate governance matters, and assists with overseeing the work of outside counsel, including handling litigation matters on behalf of the Credit Union.PURPOSE STATEMENT: To advise, consult, and educate the corporate and compliance business partners on legal issues to proactively reduce all potential legal, governance and compliance exposure to the Credit Union in collaboration with the General Counsel.TASKS, DUTIES, FUNCTIONS: Assist in overseeing corporate legal matters pertaining to the organization including corporate, compliance, regulatory, governance, and intellectual property matters. Assist in collaborating and partnering with internal departments to provide timely, accurate, and practical legal counsel for their specific needs, including support for: The Compliance Department with the interpretation and implementation of regulatory or legislative directives. Retail, Consumer Lending, and Business Services units. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance, including federal and state consumer compliance laws and regulations.Foster a positive and engaging work environment by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values. Keep apprised of changes in law and regulations for corporate matters and adapt business practices as needed.Assist in the supervision and monitoring of work performed by outside counsel, including litigation. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to oversee all corporate legal matters. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management. EXTERNAL: External counsel and consultants, regulators, external auditors, and law enforcement agencies. QUALIFICATIONS: EDUCATION: Juris Doctorate from a law school accredited by the State Bar of California or the American Bar Association required. EXPERIENCE: Minimum of three (3) years of experience practicing corporate law either in-house or with a law firm, preferably with a national or large regional law firm. Preference for prior financial services experience and experience counseling a financial institution subject to examination and oversight by the Consumer Financial Protection Bureau. Prior experience advising clients on consumer compliance matters is also preferred. KNOWLEDGE/SKILLS: Overall comprehensive legal knowledge (labor law, marketing/advertising law, litigation, corporate law). Excellent judgment and analytical skills. Ability to anticipate legal issues or risks. Ability to work in a fast-paced environment and to adapt to changing priorities. Strong business acumen and interpersonal skills. Experience managing other attorneys, externs, and support staff. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional overnight travel as required. LICENSES/CERTIFICATIONS: Active membership and good standing status with the State Bar of California. License to practice law in California via successful completion of the California Bar Examination or the California Attorney's Examination. #IND3 Other details Job Family Director Job Function Director Pay Type Salary Apply Now
About Us: We value U.S. military experience and invite all qualified military candidates to apply. Overview: Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Responsibilities: Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications: Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
09/23/2021
Full time
About Us: We value U.S. military experience and invite all qualified military candidates to apply. Overview: Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Responsibilities: Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications: Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits: HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Vacation programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The Servicing Operations Manager -- Property Tax will oversee and manage the daily mortgage servicing functions of the team, including real estate property tax administration and vendor management, in support of the strategic direction of the Servicing team as well as the Bank's overall initiatives. The position will drive change, develop business process improvements, meet regulatory and bank policy requirements, as well as coach, mentor and develop talent in order to meet company growth, profitability and customer satisfaction targets. The Servicing Operations Property Tax manager leads the property tax servicing line of business encompassing team development, process improvement prioritization, workflow, policies and procedures, tier one vendor management for outsourced activities, and regulatory compliance. Servicing Operations Property Tax management includes timely processing and tracking of property tax calculations and analysis, for both Flagstar Bank and its subservicing clients. The area utilizes both in-house team members and outsourcing business partners. Provide professional development of direct reports in leadership position. Meet with direct reports to solicit input from staff on best practices for job completion, staff performance and departmental goals along with evaluation processes. Provides key leadership and guidance to in-house servicing team members (10+) and vendor relationships to inspire the creation and development of new processes and control environment. Provide oversight and guidance when preparing for internal and external audit. Play active role when Auditors are onsite, including divisional response to audit finding along with developing a remediation plan for noted issues to prevent recurrence of similar types of issues. Ensure requests from internal partners including audit responses are thorough and completed timely. Ensure team is working proactively to mitigate and resolve issues before becoming internal audit items. Participate in regulatory exams to represent the Servicing Property Tax function. Work with Tier 1, 2 & 3 (4+) outsource vendor's to monitor contractual responsibilities, provide regular feedback on service levels, and manage SLAs, SOWs and contracts for changes and amendments. Develop and maintain strong collaborative and strategic relationships with internal and external business partners. Effectively communicate critical announcements to all servicing and executive leadership. Actively participate as a member of the Performing Servicing leadership team to foster process improvement, compliance, quality, growth, and client experience excellence. Primary business line relationship for critical tier one vendors performing escrow operational functions. Work effectively with Compliance, Legal and Servicing Support to implement changes to comply with changes in both investor (GSE) guidelines as well as federal and state laws and regulations Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies. Job Requirements: 6+ years of professional work experience with increasing leadership responsibilities with an emphasis on mortgage and mortgage servicing, including specific emphasis in real estate property tax analysis. Overall servicing experience a must. 3+ years of experience with servicing systems, including MSP/Black Knight 3+ years leadership experience. Bachelor's Degree Preferred or equivalent work experience (Business Administration or Accounting) Current strong understanding of investor and regulatory requirements and guidelines. Demonstrated success building, leading, and motivating teams. Strong interpersonal skills; team player with the ability to create structure and coordinate a variety of team member work styles to execute activities at a high level of quality and skill. Strong skills using Excel, Word, Adobe, PowerPoint or equivalent presentation software Self-starter, self-directed, influential, articulate and ability to distill complex information into easily understandable content. Demonstrated ability to define and resolve problems, exercise sound judgement and make good decisions Establish critical timelines and effectively drive team and operations to meet deadline expectations. Excellent written and verbal communication skills with the ability to maintain confidential information. Strong collaborator with ability to interface successfully with all levels of the organization Experience with Servicing software, preferably MSP servicing system Experience with contract (RFP, MSA and SOW) review, negotiation and execution is required Internal Use Only: Band E
09/18/2021
Full time
The Servicing Operations Manager -- Property Tax will oversee and manage the daily mortgage servicing functions of the team, including real estate property tax administration and vendor management, in support of the strategic direction of the Servicing team as well as the Bank's overall initiatives. The position will drive change, develop business process improvements, meet regulatory and bank policy requirements, as well as coach, mentor and develop talent in order to meet company growth, profitability and customer satisfaction targets. The Servicing Operations Property Tax manager leads the property tax servicing line of business encompassing team development, process improvement prioritization, workflow, policies and procedures, tier one vendor management for outsourced activities, and regulatory compliance. Servicing Operations Property Tax management includes timely processing and tracking of property tax calculations and analysis, for both Flagstar Bank and its subservicing clients. The area utilizes both in-house team members and outsourcing business partners. Provide professional development of direct reports in leadership position. Meet with direct reports to solicit input from staff on best practices for job completion, staff performance and departmental goals along with evaluation processes. Provides key leadership and guidance to in-house servicing team members (10+) and vendor relationships to inspire the creation and development of new processes and control environment. Provide oversight and guidance when preparing for internal and external audit. Play active role when Auditors are onsite, including divisional response to audit finding along with developing a remediation plan for noted issues to prevent recurrence of similar types of issues. Ensure requests from internal partners including audit responses are thorough and completed timely. Ensure team is working proactively to mitigate and resolve issues before becoming internal audit items. Participate in regulatory exams to represent the Servicing Property Tax function. Work with Tier 1, 2 & 3 (4+) outsource vendor's to monitor contractual responsibilities, provide regular feedback on service levels, and manage SLAs, SOWs and contracts for changes and amendments. Develop and maintain strong collaborative and strategic relationships with internal and external business partners. Effectively communicate critical announcements to all servicing and executive leadership. Actively participate as a member of the Performing Servicing leadership team to foster process improvement, compliance, quality, growth, and client experience excellence. Primary business line relationship for critical tier one vendors performing escrow operational functions. Work effectively with Compliance, Legal and Servicing Support to implement changes to comply with changes in both investor (GSE) guidelines as well as federal and state laws and regulations Ensures compliance with applicable federal, state and local laws and regulations. Completes all required compliance training. Maintains knowledge of and adhere to Flagstar's internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations and policies. Job Requirements: 6+ years of professional work experience with increasing leadership responsibilities with an emphasis on mortgage and mortgage servicing, including specific emphasis in real estate property tax analysis. Overall servicing experience a must. 3+ years of experience with servicing systems, including MSP/Black Knight 3+ years leadership experience. Bachelor's Degree Preferred or equivalent work experience (Business Administration or Accounting) Current strong understanding of investor and regulatory requirements and guidelines. Demonstrated success building, leading, and motivating teams. Strong interpersonal skills; team player with the ability to create structure and coordinate a variety of team member work styles to execute activities at a high level of quality and skill. Strong skills using Excel, Word, Adobe, PowerPoint or equivalent presentation software Self-starter, self-directed, influential, articulate and ability to distill complex information into easily understandable content. Demonstrated ability to define and resolve problems, exercise sound judgement and make good decisions Establish critical timelines and effectively drive team and operations to meet deadline expectations. Excellent written and verbal communication skills with the ability to maintain confidential information. Strong collaborator with ability to interface successfully with all levels of the organization Experience with Servicing software, preferably MSP servicing system Experience with contract (RFP, MSA and SOW) review, negotiation and execution is required Internal Use Only: Band E