MVPKidsCare

This position is full-time, for an extremely busy, fast-paced pediatric practice. The front office person is responsible for duties such as: checking patients in and out (50+ patients daily per person) answering phone calls (100+ phone calls daily per person) verifying insurance coverage (100+ patients daily) collecting patient balances scheduling appointments for all three locations according to established protocols. They will need to provide excellent customer/patient services via phone and in person. Strong multi-tasking abilities are required . Must be able to be a part of a team, exhibiting flexibility and a 'can do' attitude. Must possess and maintain a professional appearance, and a positive demeanor at all times. The ideal candidate will possess at least 3 years experience in a healthcare setting, working at the front desk. Essential Duties Answer telephones, and schedules all visits and procedures to be performed in the clinics Follows scheduling protocols to obtain all necessary patient demographic, health, and insurance information. Considers patient needs and priorities when scheduling appointments and procedures. Enters all demographic and information into the computer for new patients and updates information for established patients. Checking in and out patients Insurance verification Work hours depend on shift. Clinics open 7:00 AM-7:00 PM M-F, Saturday 7:00 AM- 1:00 PM. Rotate between clinics. MUST BE AVAILABLE ON TUESDAY & THURSDAY Performs other duties as required. Bi-lingual candidates encouraged. Supervisor experience a plus Will need to obtain fingerprint clearance card within 90 days of hire