About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition. From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us. Why Leaf Home We Win - Being driven every day to win is who we are People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work , Energage, and more Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love Support - Inclusion, sustainability, and reliability surround everything we do Personal Growth - Dedicated to providing resources and encouragement for employee growth Mobility - Locations throughout the U.S. and Canada, with continued expansion Position Summary: This position handles customer inbound and outbound calls, primarily with client's post-sale, but also general company questions for internal and external customers. This individual will also schedule customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. As a Service Administrator, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers. Essential Duties and Responsibilities: Provides excellent customer service during all inbound and outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in your region. Be enthusiastic, adaptable, and patient as well as highly detail-oriented and data-efficient. Be flexible to perform any task deemed necessary to support department and/or company-wide initiatives. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. At least (1) year of Customer Service Experience At least (1) year previous office or administrative experience Computer and keyboard proficient, job duties performed are essentially paperless Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball". Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a "roll up your sleeves" and "today not tomorrow" mentality. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction. Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization. Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions. Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute (wpm) Highly organized, with strong time management skills and the ability to be resourceful when necessary Travel Requirements: No travel required. Overtime/Additional Hours Requirements: No overtime required. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through: Innovating, Always - Providing cutting-edge solutions for employees and customers Partnering with Our Customers - Building trusted relationships at the core of everything we do Empowering Employees - Creating opportunities for growth and success in a supportive environment Supporting Our Communities - Giving back to the places our customers and employees call home What We Offer Industry-leading compensation package Competitive medical, dental, and vision benefits after 60 days Retirement savings plan with company match Paid parental leave and generous paid time off programs On-campus fitness programs and meal delivery services Comprehensive health, wellbeing, financial wellness, and childcare benefits Opportunities for growth and advancement Additional Perks Employee assistance program with 24/7 legal, financial, and counseling support Employee discount marketplace with thousands of savings options Flexible Gym membership Employee resource groups, including VetConnect and the Women's Committee Awards and Recognition Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified . Additional recognitions include: Remodeling 550 list placements Qualified Remodeler Top 500 rankings Smart Culture Awards for employee-focused culture Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition For a full list of awards, visit . Diversity and Equal Opportunity Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
08/18/2026
Full time
About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition. From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us. Why Leaf Home We Win - Being driven every day to win is who we are People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work , Energage, and more Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love Support - Inclusion, sustainability, and reliability surround everything we do Personal Growth - Dedicated to providing resources and encouragement for employee growth Mobility - Locations throughout the U.S. and Canada, with continued expansion Position Summary: This position handles customer inbound and outbound calls, primarily with client's post-sale, but also general company questions for internal and external customers. This individual will also schedule customer service calls and other customer service activities as needed. This position is required to review completed service tickets from the field for quality assurance. As a Service Administrator, you will answer and resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers. Essential Duties and Responsibilities: Provides excellent customer service during all inbound and outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders. Schedule service customers with local technicians, as needed. Review completed service tickets for quality assurance in region. Act as a liaison and corporate contact for Leaf Home installation and service teams at the local office in your region. Be enthusiastic, adaptable, and patient as well as highly detail-oriented and data-efficient. Be flexible to perform any task deemed necessary to support department and/or company-wide initiatives. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. At least (1) year of Customer Service Experience At least (1) year previous office or administrative experience Computer and keyboard proficient, job duties performed are essentially paperless Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball". Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a "roll up your sleeves" and "today not tomorrow" mentality. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully. Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion. Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional. Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection. Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction. Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization. Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions. Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute (wpm) Highly organized, with strong time management skills and the ability to be resourceful when necessary Travel Requirements: No travel required. Overtime/Additional Hours Requirements: No overtime required. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through: Innovating, Always - Providing cutting-edge solutions for employees and customers Partnering with Our Customers - Building trusted relationships at the core of everything we do Empowering Employees - Creating opportunities for growth and success in a supportive environment Supporting Our Communities - Giving back to the places our customers and employees call home What We Offer Industry-leading compensation package Competitive medical, dental, and vision benefits after 60 days Retirement savings plan with company match Paid parental leave and generous paid time off programs On-campus fitness programs and meal delivery services Comprehensive health, wellbeing, financial wellness, and childcare benefits Opportunities for growth and advancement Additional Perks Employee assistance program with 24/7 legal, financial, and counseling support Employee discount marketplace with thousands of savings options Flexible Gym membership Employee resource groups, including VetConnect and the Women's Committee Awards and Recognition Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified . Additional recognitions include: Remodeling 550 list placements Qualified Remodeler Top 500 rankings Smart Culture Awards for employee-focused culture Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition For a full list of awards, visit . Diversity and Equal Opportunity Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Customer Service Supervisor is responsible for leading and developing a team of Customer Service Coordinators to deliver an exceptional customer experience. This role oversees daily operations, monitors performance metrics, coaches team members, and ensures adherence to company policies and service standards. The Supervisor partners with leadership and cross-functional teams to improve processes, drive employee engagement, and support organizational goals. Essential Duties and Responsibilities: Lead and supervise the daily operations of a team of Customer Service Representatives, ensuring service, productivity, quality, and attendance expectations are consistently met. Monitor workforce performance and operational metrics, including call volume, service levels, schedule adherence, average handle time, quality scores, and take appropriate action to achieve departmental goals. Coach, develop, and hold employees accountable through regular feedback, one-on-one meetings, performance evaluations, and corrective action or performance improvement plans when necessary. Drive employee performance and accountability by establishing clear expectations, conducting performance evaluations, recognizing achievements, addressing performance concerns, and developin performance improvement plans when necessary to support employee success. Serve as the primary escalation point for complex customer issues, resolving concerns professionally while balancing customer satisfaction and business objectives. Partner with Training, Quality Assurance, Workforce Management, and Operations teams to support employee development, process improvements, and the successful implementation of business initiatives. Foster a positive, customer-focused culture that promotes employee engagement, continuous improvement, teamwork, accountability, and adherence to company policies and service standards. Experience and Minimum Qualifications: High school diploma or equivalent. 3+ years of experience in service administration, call center operations, or related roles; previous supervisory or team lead experience strongly preferred. Strong organizational and multitasking abilities with a proven ability to manage team workflows. Excellent written and verbal communication skills. High attention to detail and accuracy. Ability to coach, motivate, and hold team members accountable. Proficiency using Microsoft Office Suite. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute. Experience in the home improvement/construction industry. Experience working in a direct-to-consumer organization Travel Requirements: No travel required. Overtime/Additional Hours Requirements: Additional hours may be required (exempt positions). Physical Requirements: Normal office environment. Performs indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the
08/18/2026
Full time
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: The Customer Service Supervisor is responsible for leading and developing a team of Customer Service Coordinators to deliver an exceptional customer experience. This role oversees daily operations, monitors performance metrics, coaches team members, and ensures adherence to company policies and service standards. The Supervisor partners with leadership and cross-functional teams to improve processes, drive employee engagement, and support organizational goals. Essential Duties and Responsibilities: Lead and supervise the daily operations of a team of Customer Service Representatives, ensuring service, productivity, quality, and attendance expectations are consistently met. Monitor workforce performance and operational metrics, including call volume, service levels, schedule adherence, average handle time, quality scores, and take appropriate action to achieve departmental goals. Coach, develop, and hold employees accountable through regular feedback, one-on-one meetings, performance evaluations, and corrective action or performance improvement plans when necessary. Drive employee performance and accountability by establishing clear expectations, conducting performance evaluations, recognizing achievements, addressing performance concerns, and developin performance improvement plans when necessary to support employee success. Serve as the primary escalation point for complex customer issues, resolving concerns professionally while balancing customer satisfaction and business objectives. Partner with Training, Quality Assurance, Workforce Management, and Operations teams to support employee development, process improvements, and the successful implementation of business initiatives. Foster a positive, customer-focused culture that promotes employee engagement, continuous improvement, teamwork, accountability, and adherence to company policies and service standards. Experience and Minimum Qualifications: High school diploma or equivalent. 3+ years of experience in service administration, call center operations, or related roles; previous supervisory or team lead experience strongly preferred. Strong organizational and multitasking abilities with a proven ability to manage team workflows. Excellent written and verbal communication skills. High attention to detail and accuracy. Ability to coach, motivate, and hold team members accountable. Proficiency using Microsoft Office Suite. Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities or Certifications: Ability to type at least 50 words per minute. Experience in the home improvement/construction industry. Experience working in a direct-to-consumer organization Travel Requirements: No travel required. Overtime/Additional Hours Requirements: Additional hours may be required (exempt positions). Physical Requirements: Normal office environment. Performs indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the
About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition. From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us. Why Leaf Home We Win - Being driven every day to win is who we are People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work , Energage, and more Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love Support - Inclusion, sustainability, and reliability surround everything we do Personal Growth - Dedicated to providing resources and encouragement for employee growth Mobility - Locations throughout the U.S. and Canada, with continued expansion Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through: Innovating, Always - Providing cutting-edge solutions for employees and customers Partnering with Our Customers - Building trusted relationships at the core of everything we do Empowering Employees - Creating opportunities for growth and success in a supportive environment Supporting Our Communities - Giving back to the places our customers and employees call home What We Offer Industry-leading compensation package Competitive medical, dental, and vision benefits after 60 days Retirement savings plan with company match Paid parental leave and generous paid time off programs On-campus fitness programs and meal delivery services Comprehensive health, wellbeing, financial wellness, and childcare benefits Opportunities for growth and advancement Additional Perks Employee assistance program with 24/7 legal, financial, and counseling support Employee discount marketplace with thousands of savings options Flexible Gym membership Employee resource groups, including VetConnect and the Women's Committee Awards and Recognition Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified . Additional recognitions include: Remodeling 550 list placements Qualified Remodeler Top 500 rankings Smart Culture Awards for employee-focused culture Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition For a full list of awards, visit . Diversity and Equal Opportunity Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
08/18/2026
Full time
About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition. From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us. Why Leaf Home We Win - Being driven every day to win is who we are People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work , Energage, and more Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love Support - Inclusion, sustainability, and reliability surround everything we do Personal Growth - Dedicated to providing resources and encouragement for employee growth Mobility - Locations throughout the U.S. and Canada, with continued expansion Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through: Innovating, Always - Providing cutting-edge solutions for employees and customers Partnering with Our Customers - Building trusted relationships at the core of everything we do Empowering Employees - Creating opportunities for growth and success in a supportive environment Supporting Our Communities - Giving back to the places our customers and employees call home What We Offer Industry-leading compensation package Competitive medical, dental, and vision benefits after 60 days Retirement savings plan with company match Paid parental leave and generous paid time off programs On-campus fitness programs and meal delivery services Comprehensive health, wellbeing, financial wellness, and childcare benefits Opportunities for growth and advancement Additional Perks Employee assistance program with 24/7 legal, financial, and counseling support Employee discount marketplace with thousands of savings options Flexible Gym membership Employee resource groups, including VetConnect and the Women's Committee Awards and Recognition Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified . Additional recognitions include: Remodeling 550 list placements Qualified Remodeler Top 500 rankings Smart Culture Awards for employee-focused culture Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition For a full list of awards, visit . Diversity and Equal Opportunity Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by: Innovating, Always: Leaf is focused on providing cutting-edge solutions, both for employees and customers Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home What do we offer? Industry-leading compensation package Medical, Dental, and Vision benefits after 90 days 401k Savings Plan Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs Childcare benefits to support families Endless opportunity for growth and advancement. Just ask our current employees! Other perks you need to know about: Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling. Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions. Gym membership compensation - your insurance will help cover the cost of your gym membership! Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your success Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including: LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine's Top 500 list Leaf Home is a Smart Culture Awards honoree for its employee-focused culture Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists For a full list of awards earned by our brands, please visit . Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
08/18/2026
Full time
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by: Innovating, Always: Leaf is focused on providing cutting-edge solutions, both for employees and customers Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home What do we offer? Industry-leading compensation package Medical, Dental, and Vision benefits after 90 days 401k Savings Plan Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs Childcare benefits to support families Endless opportunity for growth and advancement. Just ask our current employees! Other perks you need to know about: Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling. Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions. Gym membership compensation - your insurance will help cover the cost of your gym membership! Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your success Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including: LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine's Top 500 list Leaf Home is a Smart Culture Awards honoree for its employee-focused culture Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists For a full list of awards earned by our brands, please visit . Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by: Innovating, Always: Leaf is focused on providing cutting-edge solutions, both for employees and customers Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home What do we offer? Industry-leading compensation package Medical, Dental, and Vision benefits after 90 days 401k Savings Plan Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs Childcare benefits to support families Endless opportunity for growth and advancement. Just ask our current employees! Other perks you need to know about: Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling. Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions. Gym membership compensation - your insurance will help cover the cost of your gym membership! Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your success Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including: LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine's Top 500 list Leaf Home is a Smart Culture Awards honoree for its employee-focused culture Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists For a full list of awards earned by our brands, please visit Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
08/18/2026
Full time
Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, we are America's largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms. We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We're proud to say we've been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include: Industry-best compensation packages Fully paid health, dental, and vision insurance 401k with company match Paid time off including paid parental leave Individualized career development programs On-demand lunch program Childcare assistance Free gym membership Employee assistance programs, including legal, financial planning, and counseling Employee discount marketplace Employee Resource Groups such as VetConnect, DEI Committee, Women's Committee. Position Summary: Our outbound Appointment Setter is responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Essential Duties and Responsibilities: Initiate outbound calls for customer leads generated from the canvassing team. Review information provided by customers to confirm accuracy, and determine availability for in-home sales consultation. Overcome objections from potential customers regarding scheduling, cost, etc. to schedule sales consultation as soon as possible. De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution Exceed customer service expectations by providing an outstanding experience to every potential customer Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality Promote teamwork through consistency, reliability, and group cohesiveness Must hold a valid driver's license. Performs other duties as assigned by supervisor. Experience and Minimum Qualifications: High School Diploma or equivalent. Must possess effective verbal and written communication skills and other web-based programs Must possess multi-tasking proficiency in ability to type while speaking to customers Ability to work independently as well as in a team environment Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns Ability to adapt to new situations and learn quickly High level of flexibility in a constantly changing environment Ability to make decisions quickly by balancing company guidelines and customer needs High degree of dependability, motivation, and flexibility Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access). Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Preferred Knowledge, Skills, Abilities, or Certifications: Previous experience in a dynamic call center or customer service role Home Improvement knowledge and or experience Travel Requirements: No travel required. Overtime/Additional Hours Requirements: May be requested to work overtime on evenings and weekends dependent on business needs. Physical Requirements Normal Office Environment Indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Are We Your Company? Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by: Innovating, Always: Leaf is focused on providing cutting-edge solutions, both for employees and customers Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home What do we offer? Industry-leading compensation package Medical, Dental, and Vision benefits after 90 days 401k Savings Plan Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs Childcare benefits to support families Endless opportunity for growth and advancement. Just ask our current employees! Other perks you need to know about: Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling. Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions. Gym membership compensation - your insurance will help cover the cost of your gym membership! Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your success Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified by Great Place to Work . A few of our brands have also earned accolades, including: LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine's Top 500 list Leaf Home is a Smart Culture Awards honoree for its employee-focused culture Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists For a full list of awards earned by our brands, please visit Diversity and Inclusion Statement Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).