projectmanagerjobs
Lockport, NY, USA
08/02/2023
Full time
Job Summary Join our fast-growing and energetic team to improve lives through real estate in the Lockport area! The Assistant Property Manager supports the oversight of assigned properties, ensuring on-target budgets and top-notch customer service. This position is intended to build upon foundational skills and steadily develop the employee towards a Property Manager position if the opportunity arises. Birgo’s Values
Teamwork: We leverage one another's strengths to achieve more together.
Humility: We admit our faults and strive to continuously improve.
Rhinocerality: We charge hard after our highest priorities.
Integrity: We do the right thing, even when it is costly.
Vision: We innovate and adapt to improve lives.
Excellence: We are dependable and accountable to produce quality results.
Core Responsibilities
Leasing
Lease vacancies and attract future tenants by advertising vacancies and obtaining referrals, with support from the leasing department
Process rental applications, monitor the timeline of turnovers, and ensure a smooth move-in process
Property Upkeep & Budgeting
Complete weekly property checklists and identify opportunities to improve the appearance of the property
Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, and inspecting vacant units
Support the Property Manager in maximizing operational performance of properties
Tenant Care
Build rapport with tenants and promptly resolve any tenant issues
Prepare and file notices, letters, and court documents
Lease Renewals
Prepare and send lease renewal offers following Birgo’s policies
Communicate with tenants to answer questions and complete all renewals before they are due
Other duties as assigned to help Birgo improve lives through real estate
Objectives and Key Results
Complete highest priority 90-day projects that drive the mission
Hit targets for budgets, tenant satisfaction surveys, and occupancy
Demonstrate ongoing professional development
Successful Candidate Profile Education & Experience
1+ years experience in leasing or property management in New York
Associate’s Degree or equivalent life experience
Experience working with diverse populations
Knowledge of the Lockport workforce housing market (preferred)
General sales or customer service experience also considered
Skills & Qualifications
Excellent interpersonal and customer service skills
Technology-savvy
Excellent written, verbal, and persuasive communication
Prior experience with AppFolio or other property management software platforms (preferred)
Work Style
Enthusiastic communicator; quick to connect with others
Adept at managing multiple projects simultaneously
Careful with rules and comfortable working within established processes
Commitment to high-quality and timely work
Other Requirements
Reliable personal transportation for visiting properties during business hours
Able to ascend/descend stairs and traverse an uneven terrain to access all areas of the properties
Able to transport up to 25 lbs
Able to use a computer for a full workday
Able to travel to Pittsburgh once per quarter
Benefits & Perks
Medical, Vision, and Dental health insurance with company contribution
401(k) retirement plan with employer match
Professional development reimbursement program
Paid Time Off program and Paid Holidays
Healthy Lifestyle Reimbursement program
Team outings and volunteer events
Discounted rates at Birgo Properties
Pay Scale: $37,500-$48,700