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projectmanagerjobs
Assistant Property Manager
projectmanagerjobs Lockport, NY, USA
Job Summary Join our fast-growing and energetic team to improve lives through real estate in the Lockport area! The Assistant Property Manager supports the oversight of assigned properties, ensuring on-target budgets and top-notch customer service. This position is intended to build upon foundational skills and steadily develop the employee towards a Property Manager position if the opportunity arises. Birgo’s Values Teamwork: We leverage one another's strengths to achieve more together. Humility: We admit our faults and strive to continuously improve. Rhinocerality: We charge hard after our highest priorities. Integrity: We do the right thing, even when it is costly. Vision: We innovate and adapt to improve lives. Excellence: We are dependable and accountable to produce quality results. Core Responsibilities Leasing Lease vacancies and attract future tenants by advertising vacancies and obtaining referrals, with support from the leasing department Process rental applications, monitor the timeline of turnovers, and ensure a smooth move-in process Property Upkeep & Budgeting Complete weekly property checklists and identify opportunities to improve the appearance of the property Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, and inspecting vacant units Support the Property Manager in maximizing operational performance of properties Tenant Care Build rapport with tenants and promptly resolve any tenant issues Prepare and file notices, letters, and court documents Lease Renewals Prepare and send lease renewal offers following Birgo’s policies Communicate with tenants to answer questions and complete all renewals before they are due Other duties as assigned to help Birgo improve lives through real estate Objectives and Key Results Complete highest priority 90-day projects that drive the mission Hit targets for budgets, tenant satisfaction surveys, and occupancy Demonstrate ongoing professional development Successful Candidate Profile Education & Experience 1+ years experience in leasing or property management in New York Associate’s Degree or equivalent life experience Experience working with diverse populations Knowledge of the Lockport workforce housing market (preferred) General sales or customer service experience also considered Skills & Qualifications Excellent interpersonal and customer service skills Technology-savvy Excellent written, verbal, and persuasive communication Prior experience with AppFolio or other property management software platforms (preferred) Work Style Enthusiastic communicator; quick to connect with others Adept at managing multiple projects simultaneously Careful with rules and comfortable working within established processes Commitment to high-quality and timely work Other Requirements Reliable personal transportation for visiting properties during business hours Able to ascend/descend stairs and traverse an uneven terrain to access all areas of the properties Able to transport up to 25 lbs Able to use a computer for a full workday Able to travel to Pittsburgh once per quarter Benefits & Perks Medical, Vision, and Dental health insurance with company contribution 401(k) retirement plan with employer match Professional development reimbursement program Paid Time Off program and Paid Holidays Healthy Lifestyle Reimbursement program Team outings and volunteer events Discounted rates at Birgo Properties Pay Scale: $37,500-$48,700
08/02/2023
Full time
Job Summary Join our fast-growing and energetic team to improve lives through real estate in the Lockport area! The Assistant Property Manager supports the oversight of assigned properties, ensuring on-target budgets and top-notch customer service. This position is intended to build upon foundational skills and steadily develop the employee towards a Property Manager position if the opportunity arises. Birgo’s Values Teamwork: We leverage one another's strengths to achieve more together. Humility: We admit our faults and strive to continuously improve. Rhinocerality: We charge hard after our highest priorities. Integrity: We do the right thing, even when it is costly. Vision: We innovate and adapt to improve lives. Excellence: We are dependable and accountable to produce quality results. Core Responsibilities Leasing Lease vacancies and attract future tenants by advertising vacancies and obtaining referrals, with support from the leasing department Process rental applications, monitor the timeline of turnovers, and ensure a smooth move-in process Property Upkeep & Budgeting Complete weekly property checklists and identify opportunities to improve the appearance of the property Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, and inspecting vacant units Support the Property Manager in maximizing operational performance of properties Tenant Care Build rapport with tenants and promptly resolve any tenant issues Prepare and file notices, letters, and court documents Lease Renewals Prepare and send lease renewal offers following Birgo’s policies Communicate with tenants to answer questions and complete all renewals before they are due Other duties as assigned to help Birgo improve lives through real estate Objectives and Key Results Complete highest priority 90-day projects that drive the mission Hit targets for budgets, tenant satisfaction surveys, and occupancy Demonstrate ongoing professional development Successful Candidate Profile Education & Experience 1+ years experience in leasing or property management in New York Associate’s Degree or equivalent life experience Experience working with diverse populations Knowledge of the Lockport workforce housing market (preferred) General sales or customer service experience also considered Skills & Qualifications Excellent interpersonal and customer service skills Technology-savvy Excellent written, verbal, and persuasive communication Prior experience with AppFolio or other property management software platforms (preferred) Work Style Enthusiastic communicator; quick to connect with others Adept at managing multiple projects simultaneously Careful with rules and comfortable working within established processes Commitment to high-quality and timely work Other Requirements Reliable personal transportation for visiting properties during business hours Able to ascend/descend stairs and traverse an uneven terrain to access all areas of the properties Able to transport up to 25 lbs Able to use a computer for a full workday Able to travel to Pittsburgh once per quarter Benefits & Perks Medical, Vision, and Dental health insurance with company contribution 401(k) retirement plan with employer match Professional development reimbursement program Paid Time Off program and Paid Holidays Healthy Lifestyle Reimbursement program Team outings and volunteer events Discounted rates at Birgo Properties Pay Scale: $37,500-$48,700
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