Senior Manager, IT Vendor Management Salary: $120k-$135k + 15% bonus Location: Hybrid role in either location Miramar, FL/Dallas, TX Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Responsibilities Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Ability to lead a team environment with Agile delivery values
02/07/2023
Full time
Senior Manager, IT Vendor Management Salary: $120k-$135k + 15% bonus Location: Hybrid role in either location Miramar, FL/Dallas, TX Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Responsibilities Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Ability to lead a team environment with Agile delivery values
Senior Manager, IT Vendor Management Salary: $120k-$135k + 15% bonus Location: Hybrid role in either location Miramar, FL/Dallas, TX Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Responsibilities Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Ability to lead a team environment with Agile delivery values
02/07/2023
Full time
Senior Manager, IT Vendor Management Salary: $120k-$135k + 15% bonus Location: Hybrid role in either location Miramar, FL/Dallas, TX Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Responsibilities Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Ability to lead a team environment with Agile delivery values
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for a Sr. Manager, IT Vendor Management. This person will be connecting everything that the vendor does with the organization together and will use that knowledge to create a roadmap conversation. They will use a strategic perspective to build contracts that align with the roadmaps of the future. This manager will be doing IT vendor management negotiations and will be working on the strategic approach for technical teams and vendor performance. They will grow a team of 5 to 10 people and will have hire/fire responsibilities. Responsibilities Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff Project Management (PMI) or Agile Certification Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
02/07/2023
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for a Sr. Manager, IT Vendor Management. This person will be connecting everything that the vendor does with the organization together and will use that knowledge to create a roadmap conversation. They will use a strategic perspective to build contracts that align with the roadmaps of the future. This manager will be doing IT vendor management negotiations and will be working on the strategic approach for technical teams and vendor performance. They will grow a team of 5 to 10 people and will have hire/fire responsibilities. Responsibilities Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff Project Management (PMI) or Agile Certification Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for a Sr. Manager, IT Vendor Management. This person will be connecting everything that the vendor does with the organization together and will use that knowledge to create a roadmap conversation. They will use a strategic perspective to build contracts that align with the roadmaps of the future. This manager will be doing IT vendor management negotiations and will be working on the strategic approach for technical teams and vendor performance. They will grow a team of 5 to 10 people and will have hire/fire responsibilities. Responsibilities Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff Project Management (PMI) or Agile Certification Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
02/07/2023
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for a Sr. Manager, IT Vendor Management. This person will be connecting everything that the vendor does with the organization together and will use that knowledge to create a roadmap conversation. They will use a strategic perspective to build contracts that align with the roadmaps of the future. This manager will be doing IT vendor management negotiations and will be working on the strategic approach for technical teams and vendor performance. They will grow a team of 5 to 10 people and will have hire/fire responsibilities. Responsibilities Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications Bachelor's degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff Project Management (PMI) or Agile Certification Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
NO SPONSORSHIP Senior Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of SGWS' Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
02/07/2023
Full time
NO SPONSORSHIP Senior Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of SGWS' Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
NO SPONSORSHIP Senior Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of SGWS' Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
02/07/2023
Full time
NO SPONSORSHIP Senior Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of SGWS' Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
A prestigious financial services company is on the search for an Associate Principal, Windows Services. This role will focus on designing, supporting, and administering Windows server environments. They will primarily focus on Windows server 2012 R2 and 2016 environment. This role will need experience with VMware administration and knowledge of SAN, NAS, and networking. Having experience with PowerShell Scripting and commands is also needed. RESPONSIBILITIES Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2012 R2 and 2016 environment Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Skills & Qualifications In-depth knowledge of Windows Server 2012 R2 and 2016 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Five or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment Bachelor's Degree
02/06/2023
Full time
A prestigious financial services company is on the search for an Associate Principal, Windows Services. This role will focus on designing, supporting, and administering Windows server environments. They will primarily focus on Windows server 2012 R2 and 2016 environment. This role will need experience with VMware administration and knowledge of SAN, NAS, and networking. Having experience with PowerShell Scripting and commands is also needed. RESPONSIBILITIES Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2012 R2 and 2016 environment Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Participate in patching and vulnerability remediation, as needed Comply with all audit, compliance, and regulatory requirements Support On call and weekend work Skills & Qualifications In-depth knowledge of Windows Server 2012 R2 and 2016 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Five or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment Bachelor's Degree
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of IT Vendor Management. Candidate leads, manages, mentors, and develops the technology teams across ETP teams including Office of the CIO, business solutions, enterprise architecture and infrastructure teams. Responsibilities: Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications: Bachelors degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Teambuilding/Develops Team Problem Solver Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Able to effectively work independently and in a team environment, with staff at all levels, to achieve business goals. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of teams Demonstrates ability to recognize healthy team conflicts and promotes constructive disagreement Showcases abilities to be disruptive enough to enforce a change within the organization Develops an effective action plan to implement change and monitors results Recognizes when change is necessary Understands the power of a self-organization and how to encourage it Ability to lead a team environment with Agile delivery values Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor score-carding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
02/06/2023
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of IT Vendor Management. Candidate leads, manages, mentors, and develops the technology teams across ETP teams including Office of the CIO, business solutions, enterprise architecture and infrastructure teams. Responsibilities: Defines business objectives and tactical operations to achieved defined objectives Engages technical and business teams to ensure the team direction, priority and focus enable corporate success Delivers proactive, business focused IT services that enable rapid business growth and smooth business operations Manages tactical steps Coordinates priorities between the IT department and user departments Oversees technical team in collaboration with vendor and other support teams for problem resolution Continues to seek out opportunities to increase internal client satisfaction and deepen client relationships Qualifications: Bachelors degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed) 7+ years related experience in technology management, customer relationship management and staff management Teambuilding/Develops Team Problem Solver Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Able to effectively work independently and in a team environment, with staff at all levels, to achieve business goals. Experience managing and mentoring team members Proven track record of managing impediments that exceed the self-organizing capabilities of teams Demonstrates ability to recognize healthy team conflicts and promotes constructive disagreement Showcases abilities to be disruptive enough to enforce a change within the organization Develops an effective action plan to implement change and monitors results Recognizes when change is necessary Understands the power of a self-organization and how to encourage it Ability to lead a team environment with Agile delivery values Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor score-carding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
02/03/2023
Full time
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
02/03/2023
Full time
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
02/02/2023
Full time
Locations: VA - McLean, United States of America, McLean, VirginiaLead Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ year experience working on Real Time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Redshift or Snowflake) 4+ years of experience with UNIX/Linux including basic commands and Shell Scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
West Creek 6 (12076), United States of America, Richmond, VirginiaManager, Software Engineering, DevOps The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Location is New York City: $190,950 - $225,278 for Lead Software EngineerLocation is San Francisco, California: $202,297 - $238,665 for Lead Software EngineerRemote roles in other areas of New York & California, and across Colorado & Washington: $161,847 - $190,943 for Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
02/01/2023
Full time
West Creek 6 (12076), United States of America, Richmond, VirginiaManager, Software Engineering, DevOps The minimum and maximum Full time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Location is New York City: $190,950 - $225,278 for Lead Software EngineerLocation is San Francisco, California: $202,297 - $238,665 for Lead Software EngineerRemote roles in other areas of New York & California, and across Colorado & Washington: $161,847 - $190,943 for Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at (see below) . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to (see below) Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
*We are unable to sponsor as this is a permanent Full time role* *Remote with occasional travel to East Chicago, IN* A prestigious healthcare company needs a System Integration Manager. This role will focus on consumer service to drive IT to customer service Servers. This manager will ensure user needs are met and systems are compliant. This person will need experience with hire and fire responsibility. The manager should possess extensive knowledge of hospital operations and technology. Responsibilities: Manages and is responsible for assuring that assigned Interface team and Application Support Staff promote customer service excellence as established by the Director of Enterprise Applications. Participates in the hiring and evaluation processes. Recommends and carries out disciplinary action when needed. Responsible for the management of 280+ interface connections via Cloverleaf and Epic Bridges to support Epic and numerous third-party vendor integrations including PACS, Softlab, Cbord, POS systems, Xper, Digisonics CVIS, OnBase, Echo Medical Credentialing, and various tier 2 and 3 systems. Leads his/her team in planning, development, and implementation of IT goals. Mentors assigned staff to utilize departmental tools and systems. Performs other duties as assigned or as may be required to meet emergency situations. Responsible for managing assigned projects in support of IT initiatives and production system support. Ensuring the Application Portfolio is kept up to date for assigned components. Makes budget recommendations based on identified needs. Enforces policies and procedures established as hospital standards during the execution of assigned staff's duties. Keeps IT Management and end users as appropriate abreast of issues impacting performance and system capacity along with recommendations for corrective action or planning. Assumes the lead role during system outages and/or critical system issues; responsible for timely escalation, team collaboration, departmental and end user communication, and overall management of the situation. Works closely with customers and IT staff from various departments to disseminate and coordinate planned application downtime events. Coordinates the training and documentation for the Interface team and the Application Support Staff with regard to new and existing technologies within the company. Tracks application service requests, coordinates assignments, and audits the work completed to ensure issues are resolved to the customers' satisfaction and within the service level agreement timeframes. Escalates issues to the IT Management Group as necessary. Builds and continually adds to the IT knowledge database. Mentors, assists, and shares learned knowledge and skills with fellow IT members. Responsible for a collaborative work team to ensure positive working relationships EDUCATION/EXPERIENCE: Bachelor's Degree in Computer Science or related field required. 3-4 years of demonstrated hospital operations experience with extensive knowledge in ancillary, nursing, and/or administrative business processes. Minimum 5 years supervisory experience including hiring, performance management, salary administration. 3-5 years of experience managing and supporting software applications Knowledge of various Operating System platforms and desktop technology a plus. Knowledge of interface engine technology a preferred. Minimum 3 years of project management experience. Analytical and reporting skills, including the ability to create reports and statistics from various databases using reporting tools/software a plus
01/31/2023
Full time
*We are unable to sponsor as this is a permanent Full time role* *Remote with occasional travel to East Chicago, IN* A prestigious healthcare company needs a System Integration Manager. This role will focus on consumer service to drive IT to customer service Servers. This manager will ensure user needs are met and systems are compliant. This person will need experience with hire and fire responsibility. The manager should possess extensive knowledge of hospital operations and technology. Responsibilities: Manages and is responsible for assuring that assigned Interface team and Application Support Staff promote customer service excellence as established by the Director of Enterprise Applications. Participates in the hiring and evaluation processes. Recommends and carries out disciplinary action when needed. Responsible for the management of 280+ interface connections via Cloverleaf and Epic Bridges to support Epic and numerous third-party vendor integrations including PACS, Softlab, Cbord, POS systems, Xper, Digisonics CVIS, OnBase, Echo Medical Credentialing, and various tier 2 and 3 systems. Leads his/her team in planning, development, and implementation of IT goals. Mentors assigned staff to utilize departmental tools and systems. Performs other duties as assigned or as may be required to meet emergency situations. Responsible for managing assigned projects in support of IT initiatives and production system support. Ensuring the Application Portfolio is kept up to date for assigned components. Makes budget recommendations based on identified needs. Enforces policies and procedures established as hospital standards during the execution of assigned staff's duties. Keeps IT Management and end users as appropriate abreast of issues impacting performance and system capacity along with recommendations for corrective action or planning. Assumes the lead role during system outages and/or critical system issues; responsible for timely escalation, team collaboration, departmental and end user communication, and overall management of the situation. Works closely with customers and IT staff from various departments to disseminate and coordinate planned application downtime events. Coordinates the training and documentation for the Interface team and the Application Support Staff with regard to new and existing technologies within the company. Tracks application service requests, coordinates assignments, and audits the work completed to ensure issues are resolved to the customers' satisfaction and within the service level agreement timeframes. Escalates issues to the IT Management Group as necessary. Builds and continually adds to the IT knowledge database. Mentors, assists, and shares learned knowledge and skills with fellow IT members. Responsible for a collaborative work team to ensure positive working relationships EDUCATION/EXPERIENCE: Bachelor's Degree in Computer Science or related field required. 3-4 years of demonstrated hospital operations experience with extensive knowledge in ancillary, nursing, and/or administrative business processes. Minimum 5 years supervisory experience including hiring, performance management, salary administration. 3-5 years of experience managing and supporting software applications Knowledge of various Operating System platforms and desktop technology a plus. Knowledge of interface engine technology a preferred. Minimum 3 years of project management experience. Analytical and reporting skills, including the ability to create reports and statistics from various databases using reporting tools/software a plus
NO SPONSORSHIP Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
01/26/2023
Full time
NO SPONSORSHIP Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
NO SPONSORSHIP Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
01/26/2023
Full time
NO SPONSORSHIP Manager, IT Vendor Management SALARY: $120k - $135k plus 15% bonus The ideal candidate would be one who started in Finance, moved to Procurement, and then morphed into Vendor Management. This person should be able to connect all things that a vendor does in our organization together, then leverage that knowledge to push the roadmap conversation. They should look at the relationship from a strategic perspective and figure out how to build contracts that align with our roadmaps into the future. You will have strong knowledge of big picture, IT negotiations, vendor management for all technical team. Vendor performance, monitoring, tracking, reporting strategies. You will manage and grow a team of 5 to 10 people will have hire/fire responsibilities Minimum Qualifications Bachelor's degree 7+ years related experience in technology management, customer relationship management and staff management Change Agent with Managerial Courage Coaching Delivers Results Drives Vision & Purpose Executive Presence Influencing Servant Leadership Teambuilding/Develops Team Problem Solver Strategic Thinker Builds Strong Teams Strong Business Acumen Excellent presentation and facilitation skills Working knowledge of multiple disciplines and technologies Demonstrated and effective leadership skills. Detail oriented with strategic planning and problem-solving skills. Interpersonal, communication and presentation skills Possess a strong work ethic and high level of professionalism with the ability to work in a fast-paced environment. Experience managing and mentoring team members Specialized Skills and Technologies Extensive knowledge and hands-on management experience in Vendor Management strategies and best practices Ability to collaborate with IT teams and Corporate IT Procurement to integrate Vendor Management into the Strategic Sourcing process Experience in designing and executing vendor performance monitoring, tracking and reporting strategies including vendor scorecarding, contractual SLA metric compliance, and issue/grievance resolution Well-versed in key contract terminology and legal language/concepts used in vendor contracts, such as indemnification, intellectual property, force majeure, and amendments/exhibits/SOWs, and understands how they interrelate Experience collaborating with IT stakeholders to establish and facilitate a cadence on Executive Briefings and Operating Reviews Solid grasp of financial concepts, such as depreciation schedules, dollar costing and total cost of ownership Hands-on experience building vendor management dashboards and executive reports that demonstrate the value of the function and celebrate wins and successes Experience in rationalizing the vendor portfolio on an annual basis to ensure focus is maintained on the most strategic vendors
Installation & Repair Technician Reports to: Installation and Repair Supervisor Department: Installation and Repair Location: Massillon, Ohio Type of Position: Full-time Hours: Tuesday through Saturday, 8am - 5pm Compensation: based on experience and skill level Posting Period: through 09/10/2021 Description Responsible for installation and repair of all services including Internet, TV and phone. The I/R Technician must be able troubleshoot technical issues related to all services. The work for this position may be scheduled appointments, on-going tasks, or unplanned. Essential Duties and Responsibilities In this role, the Installation & Repair Technician (I/R Technician) has primary responsibility for: Perform installations for converters, high speed data and digital telephone Perform disconnects, reconnects, theft checks, traps and audits Understand and communicate the function of RF wire routing, telephone wire routing, RG and twisted pair wiring, converters, remote controls, digital telephone MTA's and high-speed data modems Follow proper procedure for installation from internal/external house to tap troubleshooting company and customer equipment from tap to home Reading and understanding maps and RF layout Willingness to learn additional skills and work with Plant Maintenance to locate and repair fiber breaks, distribution and signal problems The Installation & Repair Technician must successfully utilize the following tools/equipment in order to complete their responsibilities: Basic hand tools such as hammer, saw, screwdriver and pliers Basic power tools such as drills, saws, impact drivers Meters, PC's, Tablets, cell/smart phone other testing equipment Physical requirements - Carry and setup ladder, Lift 80+ pounds, be able to work at heights of 30+ feet, perform duties outdoors in any type of weather, working in tight spaces with various temperatures (crawl space, attic, etc.) Qualifications Must successfully complete background check and drug test. High School Diploma or GED required. Previous cable/telecommunications or related experience is a plus but will train qualified candidate. Demonstrated knowledge of using meters and testing equipment is a plus but will train qualified candidate. Candidate should be willing to learn a variety of telecommunications processes. Ability to multi-task with a variety of systems, tools, customers and co-workers. Excellent verbal communication with customers and co-workers. Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. To Apply Interested candidates may send cover letter and resume to (see below) (please include job title in your email)
09/21/2021
Full time
Installation & Repair Technician Reports to: Installation and Repair Supervisor Department: Installation and Repair Location: Massillon, Ohio Type of Position: Full-time Hours: Tuesday through Saturday, 8am - 5pm Compensation: based on experience and skill level Posting Period: through 09/10/2021 Description Responsible for installation and repair of all services including Internet, TV and phone. The I/R Technician must be able troubleshoot technical issues related to all services. The work for this position may be scheduled appointments, on-going tasks, or unplanned. Essential Duties and Responsibilities In this role, the Installation & Repair Technician (I/R Technician) has primary responsibility for: Perform installations for converters, high speed data and digital telephone Perform disconnects, reconnects, theft checks, traps and audits Understand and communicate the function of RF wire routing, telephone wire routing, RG and twisted pair wiring, converters, remote controls, digital telephone MTA's and high-speed data modems Follow proper procedure for installation from internal/external house to tap troubleshooting company and customer equipment from tap to home Reading and understanding maps and RF layout Willingness to learn additional skills and work with Plant Maintenance to locate and repair fiber breaks, distribution and signal problems The Installation & Repair Technician must successfully utilize the following tools/equipment in order to complete their responsibilities: Basic hand tools such as hammer, saw, screwdriver and pliers Basic power tools such as drills, saws, impact drivers Meters, PC's, Tablets, cell/smart phone other testing equipment Physical requirements - Carry and setup ladder, Lift 80+ pounds, be able to work at heights of 30+ feet, perform duties outdoors in any type of weather, working in tight spaces with various temperatures (crawl space, attic, etc.) Qualifications Must successfully complete background check and drug test. High School Diploma or GED required. Previous cable/telecommunications or related experience is a plus but will train qualified candidate. Demonstrated knowledge of using meters and testing equipment is a plus but will train qualified candidate. Candidate should be willing to learn a variety of telecommunications processes. Ability to multi-task with a variety of systems, tools, customers and co-workers. Excellent verbal communication with customers and co-workers. Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. To Apply Interested candidates may send cover letter and resume to (see below) (please include job title in your email)
Our client is a school system. They are in need fo an IT Program Manager to manage a major district-wide multi-million dollar rollout of interactive boards for classrooms. This position will be responsible for coordinating all activities including but not limited to, creating a distribution/rollout strategy, priority and schedule of distributions. Summary: The IT Program Manager will work with several parts of the IT Service Delivery team and will be responsible for managing all tasks associated with the rollout of the interactive panels. He/she will report to the Director of the PMO, but work in close collaboration with all the Director of Service Delivery and their teams to complete the assignments. Scope of Work: Includes: Define a clear strategy of distribution based on assessment of the classroom/school Assist in the development of an effective device management plan Develop process flows for project distribution activities. Lead the documentation of processes, and procedures documents associated with the project. Assist in developing a communication strategy to notify school administrators of the project and the dates associate with their schools distribution Contract Duration: 6 months Option to extend - based on performance, budget and need. Skills and Qualifications: 8+ years' work experience leading programs. Process-focused experience. PMP Certification (preferred) Strong knowledge and prior work experience in information technology Strong customer service skills Must have clean criminal record with the ability to pass finger-print background check Must be authorized to work in the Unites States. Personal Attributes: Creativity and strong attention to detail Ability to work independently and responsibly Ability to work effectively on tight deadlines, as necessary Excellent command of English language Oral and written communication skills Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive, productive team player Desire to learn new skills and improve Education/Training: Minimum of Bachelor's degree (preferred) Work: This work will be completed on-site at the any of the Public Schools sites or building in the metro Atlanta area including the Center for Learning and Leadership. However, this resource will follow the working schedule as noted by the district based on COVID protocol. The Program Manager would need to work M, T, W, TH, and F (typically 8am - 5pm) . Benefits: Health, Dental, Vision, 401K ABOUT ESG CONSULTING: ESG Consulting is an award-winning national provider of diversified information technology consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide. Founded in 1986, ESG offers more than 32 years of experience in the IT staffing, Engineering and consulting industry. While local to Atlanta we are headquartered in Santa Clara. ESG is an equal opportunity company. Our flexible management culture believes in creating a business environment that fosters personal and professional growth and achievement. We make ESG a place where people are treated not as employees but as "partners".
09/11/2021
Contractor
Our client is a school system. They are in need fo an IT Program Manager to manage a major district-wide multi-million dollar rollout of interactive boards for classrooms. This position will be responsible for coordinating all activities including but not limited to, creating a distribution/rollout strategy, priority and schedule of distributions. Summary: The IT Program Manager will work with several parts of the IT Service Delivery team and will be responsible for managing all tasks associated with the rollout of the interactive panels. He/she will report to the Director of the PMO, but work in close collaboration with all the Director of Service Delivery and their teams to complete the assignments. Scope of Work: Includes: Define a clear strategy of distribution based on assessment of the classroom/school Assist in the development of an effective device management plan Develop process flows for project distribution activities. Lead the documentation of processes, and procedures documents associated with the project. Assist in developing a communication strategy to notify school administrators of the project and the dates associate with their schools distribution Contract Duration: 6 months Option to extend - based on performance, budget and need. Skills and Qualifications: 8+ years' work experience leading programs. Process-focused experience. PMP Certification (preferred) Strong knowledge and prior work experience in information technology Strong customer service skills Must have clean criminal record with the ability to pass finger-print background check Must be authorized to work in the Unites States. Personal Attributes: Creativity and strong attention to detail Ability to work independently and responsibly Ability to work effectively on tight deadlines, as necessary Excellent command of English language Oral and written communication skills Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive, productive team player Desire to learn new skills and improve Education/Training: Minimum of Bachelor's degree (preferred) Work: This work will be completed on-site at the any of the Public Schools sites or building in the metro Atlanta area including the Center for Learning and Leadership. However, this resource will follow the working schedule as noted by the district based on COVID protocol. The Program Manager would need to work M, T, W, TH, and F (typically 8am - 5pm) . Benefits: Health, Dental, Vision, 401K ABOUT ESG CONSULTING: ESG Consulting is an award-winning national provider of diversified information technology consulting services to Fortune 1000, public sector entities, and emerging growth firms nationwide. Founded in 1986, ESG offers more than 32 years of experience in the IT staffing, Engineering and consulting industry. While local to Atlanta we are headquartered in Santa Clara. ESG is an equal opportunity company. Our flexible management culture believes in creating a business environment that fosters personal and professional growth and achievement. We make ESG a place where people are treated not as employees but as "partners".
Customer Care/Technical Support Representative Reports to: Customer Care Manager Department: Customer Care Center Location: Massillon, Ohio Type of Position: Full-time Hours: Evenings and Weekends Compensation: Hourly (based on experience) Submission Deadline: January 22, 2021 About MCTV MCTV "goes the extra smile" for its customers, adding high -touch service to high-tech telecommunications. Since 1965, MCTV's 17 0 local employees have been serving their neighbors with a full complement of advanced broadband products including High-Speed Internet, Digital TV, residential and commercial phone, television advertising, dedicated fiber optic connections and security systems. More than 50,000 homes and businesses in Stark, Wayne, Summit, Carroll, Monroe, Jefferson, Columbiana and Tuscarawas Counties rely on MCTV for their telecommunications needs. Description Responsible for managing incoming calls, e-mails and online chat inquiries from customers; generating sales leads that develop into new customers and identifying and assessing customers' needs to achieve satisfaction. THIS POSITION IS TEMPORARILY A "WORK FROM HOME" POSITION, DUE TO COVID -19. THIS IS SUBJECT TO CHANGE. UNTIL FURTHER NOTICE, TRAINING WILL TAKE PLACE REMOTELY AND ON-SITE FOLLOWING SOCIAL DISTANCING GUIDELINES. CANDIDATE MUST HAVE SUITABLE ARRANGEMENT TO WORK FROM HOME WITH MINIMAL INTERRUPTIONS. Essential Duties and Responsibilities In this role, the Customer Care/Technical Support Representative has primary responsibility to: Sell MCTV services - Internet, cable television, phone, and security packages Be able to work with telephone system, computer network, and common office equipment Answer customer questions regarding billing, TV services, including set-top boxes, common computer/cable modem questions, telephone service issues and display proper phone etiquette Communicate clearly to customers through active listening, answering questions accurately and completely, resolve problems with one phone call Physically sit at Workstation for 8 hours per day. The Customer Care/Technical Support Representative must successfully complete the training process to show: Thorough understanding of MCTV's billing system to access customer and unit inquiries, account balances, and work order and service call creation Thorough understanding of MCTV's internal monitoring systems, system maps, service call history, statements and campaigns Thorough knowledge of troubleshooting techniques for customers' cable television, Internet, and telephone issues Qualifications Must submit to successfully complete background check and drug test High School Diploma or GED required Previous sales experience preferred Previous employment as Customer Service/Technical Support Representative preferred Excellent verbal skills Technical knowledge of computers, email and Internet preferred Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. Benefits include medical, vision, dental, life insurance, profit sharing, holiday and vacation time.
01/28/2021
Full time
Customer Care/Technical Support Representative Reports to: Customer Care Manager Department: Customer Care Center Location: Massillon, Ohio Type of Position: Full-time Hours: Evenings and Weekends Compensation: Hourly (based on experience) Submission Deadline: January 22, 2021 About MCTV MCTV "goes the extra smile" for its customers, adding high -touch service to high-tech telecommunications. Since 1965, MCTV's 17 0 local employees have been serving their neighbors with a full complement of advanced broadband products including High-Speed Internet, Digital TV, residential and commercial phone, television advertising, dedicated fiber optic connections and security systems. More than 50,000 homes and businesses in Stark, Wayne, Summit, Carroll, Monroe, Jefferson, Columbiana and Tuscarawas Counties rely on MCTV for their telecommunications needs. Description Responsible for managing incoming calls, e-mails and online chat inquiries from customers; generating sales leads that develop into new customers and identifying and assessing customers' needs to achieve satisfaction. THIS POSITION IS TEMPORARILY A "WORK FROM HOME" POSITION, DUE TO COVID -19. THIS IS SUBJECT TO CHANGE. UNTIL FURTHER NOTICE, TRAINING WILL TAKE PLACE REMOTELY AND ON-SITE FOLLOWING SOCIAL DISTANCING GUIDELINES. CANDIDATE MUST HAVE SUITABLE ARRANGEMENT TO WORK FROM HOME WITH MINIMAL INTERRUPTIONS. Essential Duties and Responsibilities In this role, the Customer Care/Technical Support Representative has primary responsibility to: Sell MCTV services - Internet, cable television, phone, and security packages Be able to work with telephone system, computer network, and common office equipment Answer customer questions regarding billing, TV services, including set-top boxes, common computer/cable modem questions, telephone service issues and display proper phone etiquette Communicate clearly to customers through active listening, answering questions accurately and completely, resolve problems with one phone call Physically sit at Workstation for 8 hours per day. The Customer Care/Technical Support Representative must successfully complete the training process to show: Thorough understanding of MCTV's billing system to access customer and unit inquiries, account balances, and work order and service call creation Thorough understanding of MCTV's internal monitoring systems, system maps, service call history, statements and campaigns Thorough knowledge of troubleshooting techniques for customers' cable television, Internet, and telephone issues Qualifications Must submit to successfully complete background check and drug test High School Diploma or GED required Previous sales experience preferred Previous employment as Customer Service/Technical Support Representative preferred Excellent verbal skills Technical knowledge of computers, email and Internet preferred Diverse Workforce/EEO MCTV recognizes and strongly supports the benefits of a diverse workforce, and strives to provide a culture that recognizes the unique contributions of each of our employees. MCTV requires a drug test, background check, employment and education verification as conditions of employment. MCTV is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non- job related handicap or disability, or any other legally protected status. Benefits include medical, vision, dental, life insurance, profit sharing, holiday and vacation time.
Systems Admin-Jr. Responsibilities Ability to be mentored by more senior members or the systems team. Start at entry level tasks and participate in larger projects as your experience grows. Install and configure Linux and Windows workstations. Install and configure Windows Applications. Install desktop accessories. Troubleshoot basic desktop issues. Qualifications Bachelor's degree in a technical field. Ability to install and configure Linux and Windows workstations. Ability to troubleshoot in both Windows and Linux. Ability to build Servers from BIOS to OS. Any Scripting skills are a plus (Python, Perl, Shell, etc.). Any Network troubleshooting experience is a plus. If this is an opportunity that you're interested in please email your resume to (see below) To view other job opportunities please visit our website
09/30/2020
Full time
Systems Admin-Jr. Responsibilities Ability to be mentored by more senior members or the systems team. Start at entry level tasks and participate in larger projects as your experience grows. Install and configure Linux and Windows workstations. Install and configure Windows Applications. Install desktop accessories. Troubleshoot basic desktop issues. Qualifications Bachelor's degree in a technical field. Ability to install and configure Linux and Windows workstations. Ability to troubleshoot in both Windows and Linux. Ability to build Servers from BIOS to OS. Any Scripting skills are a plus (Python, Perl, Shell, etc.). Any Network troubleshooting experience is a plus. If this is an opportunity that you're interested in please email your resume to (see below) To view other job opportunities please visit our website
