66 jobs found in Boston

Lead Clinic Coordinator: In addition to the responsibilities of the Clinic Coordinator I and II, the Lead has additional duties outlined below: Leadership: •Role model and resource to the Clinic Coordinator team •Motivates and drives effective performance of the team •Possesses knowledge of multiple disease specific programs •Working in coordination with the Practice Manager and Project managers, serves as leader/champion in the roll-out of initiatives and projects •Establishes and develops strong working relationship with Nurse Director and Charge Nurses •Participates in interviewing prospective candidates •Contributes input on annual performance evaluation for Clinic Coordinators •Ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment. •Communicates team concerns, performance issues, and trends, to the Practice Manager •Maintains strong lines of communication with the Practice Manager •Understands and aligns with Practice Manager goals and Institute-wide goals and initiatives Appointment Scheduling: •Functions as a content expert in scheduling •Maintains high level of expertise in Infusion scheduling working closely with Charge RNs and Nurse Director to maximize utilization of resources •Responsible for scheduling mailbox management including monitoring and assignment to team members •Monitors floor-based reports, scheduling reports and lab work queue •Provides guidance, instruction, and direction to team members and notifies Practice Manager of performance issues •First point of contact for questions and issues identified by disease based, back-office staff, i.e. Clinical Service Coordinators, New Patient Coordinators, Protocol Schedulers, etc. •Troubleshoots scheduling errors and offers feedback to disease based, back-office staff Emergency Response: •Provides administrative support during Adult Medical Responses •Actively participates in system downtime Administrative: •Assists in the development and maintenance of comprehensive training curriculum for Clinic Coordinators •Creates and maintains administrative tip-sheets and tools, for floor-wide use •Manages office supply par levels and orders supplies in accordance with budget guidelines •Manages cleanliness of environment including: waiting room, check-in desks and check-out desks •Maintains and organizes all administrative closets, drawers and cabinets •Assists with new hire interviewing and onboarding •Maintains list of VIP/Patient watch lists; serves as point of contact for operationalizing requests and communication of upcoming appointments to floor leadership •Enters Infusion Nurses' master schedule templates into Epic at the direction of Nursing •First point of contact for patient wait time issues and coordinates service recovery as needed Patient Experience: •Real time collaboration with Lead Clinical Assistant on clinic flow, communication and resolution of bottlenecks •Model superior, respectful, verbal and non-verbal communication with internal and external customers and patients •Works with CA lead to manage patient wait-time issues and communications, escalating to Practice Manager and Nursing Leadership when necessary •Provides and reports out on service recovery •Offers support to Clinic Coordinators in challenging customer service and Provider issues Information Technology: •Assists in managing downtime operations; provides downtime guidance to Clinic Coordinators and provides timely notification and updates to Practice Manger •Troubleshoots issues with clinical devices/systems/software •Assists in managing Real Time Locating System (RTLS) including: troubleshooting; serving as first point of contact for systems related issues; and assisting in communication with Providers and nursing on status •Manages the inventory, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads MINIMUM JOB QUALIFICATIONS: Clinic Coordinator I and II: Bachelor's degree preferred. Experience working in a customer service setting preferred. Proficiency in technology and complex computer systems required. Clinic Coordinator II: Bachelor's degree preferred. At least 1-year experience as a Clinic Coordinator I at Dana-Farber. Lead Clinic Coordinator: In addition to job qualifications outlined for Clinic Coordinator II; desire to work toward a management position. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: •Excellent verbal and written communication skills •Working knowledge of computers and technology •Excellent customer service •Ability to function as an integral member of the team •Strong organizational skills with the ability to multi-task •Strong problem solving and critical thinking skills •Demonstrated flexibility and ability to take on additional responsibilities as situations require •Ability to adapt to ever-changing environment PATIENT CONTACT: Yes, this position entails patient contact and communication. Methods of contact are in person, via telephone, written letter or email. Age population served will depend upon clinical area assigned, (i.e. Pediatric or Adult clinic). This position may or may not include provision of wheelchair escort services. WORKING CONDITIONS: Ability to operate a computer, keyboard and standard office equipment required. While performing the duties of this job, the employee is occasionally required to stand; sit; walk; use hands to handle objects and office supplies; reach with hands and arms. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Lead Clinic Coordinator: In addition to the responsibilities of the Clinic Coordinator I and II, the Lead has additional duties outlined below: Leadership: Role model and resource to the Clinic Coordinator team Motivates and drives effective performance of the team Possesses knowledge of multiple disease specific programs Working in coordination with the Practice Manager and Project managers, serves as leader/champion in the roll-out of initiatives and projects Establishes and develops strong working relationship with Nurse Director and Charge Nurses Participates in interviewing prospective candidates Contributes input on annual performance evaluation for Clinic Coordinators Ability to learn rapidly, multi-task, and adapt quickly to an ever-changing environment. Communicates team concerns, performance issues, and trends, to the Practice Manager Maintains strong lines of communication with the Practice Manager Understands and aligns with Practice Manager goals and Institute-wide goals and initiatives Appointment Scheduling: Functions as a content expert in scheduling Maintains high level of expertise in Infusion scheduling working closely with Charge RNs and Nurse Director to maximize utilization of resources Responsible for scheduling mailbox management including monitoring and assignment to team members Monitors floor-based reports, scheduling reports and lab work queue Provides guidance, instruction, and direction to team members and notifies Practice Manager of performance issues First point of contact for questions and issues identified by disease based, back-office staff, i.e. Clinical Service Coordinators, New Patient Coordinators, Protocol Schedulers, etc. Troubleshoots scheduling errors and offers feedback to disease based, back-office staff Emergency Response: Provides administrative support during Adult Medical Responses Actively participates in system downtime Administrative: Assists in the development and maintenance of comprehensive training curriculum for Clinic Coordinators Creates and maintains administrative tip-sheets and tools, for floor-wide use Manages office supply par levels and orders supplies in accordance with budget guidelines Manages cleanliness of environment including: waiting room, check-in desks and check-out desks Maintains and organizes all administrative closets, drawers and cabinets Assists with new hire interviewing and onboarding Maintains list of VIP/Patient watch lists; serves as point of contact for operationalizing requests and communication of upcoming appointments to floor leadership Enters Infusion Nurses' master schedule templates into Epic at the direction of Nursing First point of contact for patient wait time issues and coordinates service recovery as needed Patient Experience: Real time collaboration with Lead Clinical Assistant on clinic flow, communication and resolution of bottlenecks Model superior, respectful, verbal and non-verbal communication with internal and external customers and patients Works with CA lead to manage patient wait-time issues and communications . click apply for full job details

Job Description The opportunity Delaware North Sportservice is looking for a talented Sous Chef to join our team at TD Garden in Boston, Massachusetts-home to world-class sports and entertainment. In this role, you'll partner with the Executive Chef to lead high-volume culinary operations, deliver exceptional food quality, and inspire a dynamic team in one of the most iconic venues in the country. You'll have the opportunity to showcase your creativity, elevate the guest experience, and make an impact in a fast-paced, high-profile environment. If you're a passionate culinary leader who thrives under pressure and is driven to innovate, develop talent, and execute at a high level, we want to hear from you. Comprehensive relocation assistance is provided! Pay Minimum - Anticipated Maximum Base Salary: $56,800 - $96,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Supervise and lead the culinary team, ensuring production efficiency, proper culinary techniques, adherence to recipe standards, and high-quality food preparation Assist in hiring, training, and mentoring team members, while creating a cohesive work environment Support food and labor cost management, prepare schedules, oversee inventory control, and manage ordering and receiving processes Collaborate with the Executive Chef and culinary team in menu design and recipe development Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies More about you Minimum of 3 years of culinary experience with previous supervisory responsibilities in a large production kitchen or high-volume food and beverage operation Exceptional skills in high-volume cooking, food presentation, and precise recipe adherence with the ability to lead, coach, and motivate a diverse team Knowledge of best practices for monitoring food and labor cost, menu development, costing, ordering, inventory, and food safety and sanitation Proficient computer skills, including Word and Excel Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications Capacity to work a flexible schedule to accommodate business levels Shift details Days Evenings Holidays Evenings as needed Weekends Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $56,800 - $96,600 / year

Job Description The opportunity Delaware North Sportservice is looking for a talented Sous Chef to join our team at TD Garden in Boston, Massachusetts-home to world-class sports and entertainment. In this role, you'll partner with the Executive Chef to lead high-volume culinary operations, deliver exceptional food quality, and inspire a dynamic team in one of the most iconic venues in the country. You'll have the opportunity to showcase your creativity, elevate the guest experience, and make an impact in a fast-paced, high-profile environment. If you're a passionate culinary leader who thrives under pressure and is driven to innovate, develop talent, and execute at a high level, we want to hear from you. Comprehensive relocation assistance is provided! Pay Minimum - Anticipated Maximum Base Salary: $56,800 - $96,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Supervise and lead the culinary team, ensuring production efficiency, proper culinary techniques, adherence to recipe standards, and high-quality food preparation Assist in hiring, training, and mentoring team members, while creating a cohesive work environment Support food and labor cost management, prepare schedules, oversee inventory control, and manage ordering and receiving processes Collaborate with the Executive Chef and culinary team in menu design and recipe development Maintain a safe, sanitary, and organized kitchen that complies with state and local health department regulations and company policies More about you Minimum of 3 years of culinary experience with previous supervisory responsibilities in a large production kitchen or high-volume food and beverage operation Exceptional skills in high-volume cooking, food presentation, and precise recipe adherence with the ability to lead, coach, and motivate a diverse team Knowledge of best practices for monitoring food and labor cost, menu development, costing, ordering, inventory, and food safety and sanitation Proficient computer skills, including Word and Excel Ability to obtain ServSafe, Food Safety Handler, and Training for Intervention Procedures certifications Capacity to work a flexible schedule to accommodate business levels Shift details Days Evenings Holidays Evenings as needed Weekends Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $56,800 - $96,600 / year

Company Description OUR STORY : Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE : We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description What makes Personal Training with Equinox stand out? Equinox is proudly recognized as the industry leader in Personal Training expertise, with the first in-house education of its kind through the Equinox Fitness Training Institute. For over twenty years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe, effective and results driven. We are dedicated to the professional performance of our team and compensate our trainers for their education time. Equinox offers the highest compensation structure in the industry, with an earning potential of $100K+. In addition, Equinox offers all trainers a competitive benefits package including medical, dental and retirement planning options. Job Overview As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management Build and maintain an active client base Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions Maintain knowledge of all club services, programs, and products Service and Hospitality Execute fitness assessments, guided workouts, and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions Professional Development Attend Continuing Education classes to elevate knowledge and qualify for promotions Attend and participate in any required one-on-one or team meetings with management Qualifications Current Personal Training certification or willingness to obtain one through certification reimbursement program. Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) Current CPR/AED certification Certification opportunities available for non-certified applicants Possess passion, ambition, drive, and knowledge regarding fitness Ability to work in-person during weekdays/weekends Strong verbal and written communication skills Effective time management and organizational skills Basic computer and technology skills Energetic, friendly, punctual, and respectful AS A PERSONAL TRAINER OF THE EQUINOX TEAM YOU WILL RECEIVE: Compensation for time spent in internal education to support your growth as a Personal Trainer and professional Premier facilities with functional training areas, top-of-the-line strength and cardio equipment, and more Access to our company discounts with various certifying bodies and countless seminars/workshops for CEU credits Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus Access to Medical, Dental, Vision, and 401k benefits within the first month of employment Pathway to management opportunities via our in-house Manager-In-Training program. One of the highest and most competitive compensation plans in the industry with an earning potential of over $100K Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Pay Transparency: $39.50-$70/per session;$15.00/hr (non-session work); ability to earn additional incentive bonuses Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details . We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next . Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description What makes Personal Training with Equinox stand out? Equinox is proudly recognized as the industry leader in Personal Training expertise, with the first in-house education of its kind through the Equinox Fitness Training Institute. For over twenty years EFTI has elevated our trainers to design comprehensive client fitness programs that are safe, effective and results driven. We are dedicated to the professional performance of our team and compensate our trainers for their education time. Equinox offers the highest compensation structure in the industry, with an earning potential of $100K+. In addition, Equinox offers all trainers a competitive benefits package including medical, dental and retirement planning options. Job Overview As an Equinox personal trainer your career becomes an empowered lifestyle founded on maximizing both your personal and client performance. Under the guidance of two dedicated managers you will develop and refine an approach to programming, education, business, and financial planning that ensures your Personal Training career is as unlimited as your passion. Secure a stronger future and help us redefine the science of fitness and the art of living. PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE PT Business Management Build and maintain an active client base Manage and maintain an accurate schedule, inclusive of client appointments, meetings, and open availability within our internal scheduling systems Market and sell personal training programs to members and/or clients through phone calls, emails, and in-person interactions Maintain knowledge of all club services, programs, and products Service and Hospitality Execute fitness assessments, guided workouts, and other complimentary services for members Interact with members to enhance their workouts and overall club experience Create and coach personalized programs for both in-person and virtual clients Maintain an organized and safe fitness floor during shifts and sessions Professional Development Attend Continuing Education classes to elevate knowledge and qualify for promotions Attend and participate in any required one-on-one or team meetings with management Qualifications Current Personal Training certification or willingness to obtain one through certification reimbursement program. Eligibility to begin a higher Tier & pay rate based on previous experience and education (Degree in the field) Current CPR/AED certification Certification opportunities available for non-certified applicants Possess passion, ambition, drive, and knowledge regarding fitness Ability to work in-person during weekdays/weekends Strong verbal and written communication skills Effective time management and organizational skills Basic computer and technology skills Energetic, friendly, punctual, and respectful AS A PERSONAL TRAINER OF THE EQUINOX TEAM YOU WILL RECEIVE: Compensation for time spent in internal education to support your growth as a Personal Trainer and professional Premier facilities with functional training areas, top-of-the-line strength and cardio equipment, and more Access to our company discounts with various certifying bodies and countless seminars/workshops for CEU credits Bonus opportunities for eligible trainers such as, but not limited to: New Trainer Bonus, Tri Annual Incentive Bonus, Senior Trainer Annual Bonus, and Member Referral Bonus Access to Medical, Dental, Vision, and 401k benefits within the first month of employment Pathway to management opportunities via our in-house Manager-In-Training program. One of the highest and most competitive compensation plans in the industry with an earning potential of over $100K Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Pay Transparency: $39.50-$70/per session;$15.00/hr (non-session work); ability to earn additional incentive bonuses Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Investment Forecasting Strategy & Transformation Lead Full-Time Boston, MA, Springfield, MA or New York, NY The Opportunity As an Investment FP&A Forecasting Strategy Lead, you will own how the investment forecast is produced-leading the end-to-end forecasting lifecycle across planning, production, and continuous improvement within the broader FP&A process. Investment FP&A sits at the center of the enterprise feedback loop, connecting strategy, forecast, actual performance, and management action for MassMutual's investment portfolio. In this role, you will ensure the investment forecast is delivered in a controlled, transparent, and scalable manner-so it can be relied on as a core input to planning and decision-making for senior and executive leadership. You will operate with direct visibility to Finance and Investment Management senior leadership - partnering with the Head of Transformation, IM Operations, and Data Strategy leaders to ensure investment data governance extends all the way through to FP&A and that we are established as a key customer of enterprise data and platform investments. You will transform the forecasting operating model for Investment FP&A - designing and building workflows that are practical, clearly owned, and easy to maintain. The goal is not just process improvement; it is to build a system that is sustainable, teachable, and does not depend on any single person to run. You will lead the business side of key transformation initiatives, including the Anaplan reimplementation - defining what the team needs from the platform, shaping how workflows should work in the future state, and overseeing testing to ensure the end result is aligned with business purpose. You will work closely with the Modeling COE and enterprise partners to make sure models, data, and systems are aligned to how FP&A operates and where it is headed. In partnership with the Investment FP&A team, you will create the conditions for high-quality, decision-ready insight - and help move the function from production-heavy delivery toward a more scalable, insight-driven model. The Team You will be part of a growing Investment FP&A team focused on transforming how investment performance and strategy are understood and delivered across the enterprise. The team combines analytical insight generation with strong operational ownership of the forecasting process. The team plays a central role in the FP&A planning cycle, owning the investment forecast and serving as a key link between strategy, financial outcomes, and management actions. We work closely with Investment Management, Corporate Finance, Treasury, Actuarial, and enterprise data and systems teams. Our culture emphasizes ownership, clarity, and continuous improvement, with a shared goal of building a scalable, transparent, and reliable forecasting capability that the business can trust. The Impact Own and evolve the investment forecasting operating model, defining how planning, production, and model governance work across the team - ensuring the model is resilient, scalable, and aligned to enterprise planning cycles Design workflow infrastructure that embeds quality and speed into how the team operates - establishing clear ownership, structured handoffs, and built-in transparency so the team can deliver consistently without reliance on individual expertise or manual workarounds Safeguard production integrity and stakeholder confidence by establishing process discipline and cross-team coordination into the operating rhythm - ensuring the team meets enterprise timelines without compromising analytical quality Lead the business side of Investment FP&A's system transformation, including Anaplan - translating business needs into platform requirements, shaping future-state workflows, and overseeing UAT execution to ensure the end result serves the team's analytical and reporting objectives Represent Investment FP&A in enterprise platform and data governance decisions - partnering with the Head of Transformation, IM Operations, and Data Strategy to ensure investment data flows are governed end-to-end and that FP&A is recognized as a key customer of enterprise data and system investments Build the operational foundation that enables insight and executive-ready analysis - ensuring data, models, and workflows are structured to enable decision-relevant analysis, in partnership with the Analytics Lead Build organizational resilience and reduce key-person risk by establishing documented, repeatable processes and developing junior talent - building a team culture of process ownership and accountability so the team can scale and sustain performance independent of any single contributor Drive the continuous evolution of the operating model as part of the broader Finance Transformation - identifying structural gaps, designing scalable solutions, and positioning the team to absorb new demands as the function's scope and influence grow The Minimum Qualifications 10+ years of experience in FP&A forecasting, actuarial modeling, ALM, Cash Flow Testing (CFT / AAT), or related finance/modeling roles Bachelor's degree in Finance, Actuarial Science, Mathematics, Economics, or a related field Strong understanding of forecasting processes, planning cycles, and production environments, including interactions between models, data, and financial outputs Experience working with actuarial or financial models and understanding model development, testing, and governance cycles Demonstrated experience leading model or platform conversions, including defining business requirements, shaping future-state design, and owning the business-side decision-making through implementation. Experience as a participant or tester alone is not sufficient; this role requires someone who has owned the "what" and "why," not just the "how." Proven ability to understand enterprise priorities and translate them into forecasting strategy - influencing senior-level stakeholders on platform, data, and process decisions, not just executing against a strategy defined by others. This includes experience engaging with senior leadership, technology partners, and cross-functional owners as a thought partner, not solely as a workstream executor Track record of thought leadership in forecasting or modeling operations - including identifying structural gaps, challenging existing processes, and designing scalable solutions that change how a function operates. The expectation is to define and build the framework, not improve within one Proven ability to design and operate end-to-end workflows with clear ownership, effective handoffs, and embedded governance - with evidence of having built these from the ground up, not solely maintained existing processes Navigate and lead through organizational and system change - operating with ambiguity across evolving tools, data maturity, and competing transformation priorities. Independently assess trade-offs, define sequencing, and make judgment calls that balance enterprise timelines with business quality standards The Ideal Qualifications Experience leading or co-leading model/platform conversions or system transformations in a business-side ownership capacity Familiarity with insurance investment data, modeling inputs, and linkages to STAT and GAAP reporting Strong systems-thinking mindset with the ability to identify structural issues and design practical, scalable solutions Comfort operating with ambiguity and leading through change in environments with evolving tools, data maturity, and organizational priorities What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Café Ambassador - Back Bay The Role Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection.In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Start Date: As soon as credentialed Contract Length: Ongoing Schedule: 6 7 shifts/month, 7:30 AM 4:00 PM Call Required: No call, nights, or weekends Clinical Details Setting: Outpatient surgical center Supervision Model: Always working with a supervising MD Patient Population: Pediatric and some special needs adult patients Procedures: Primarily dental cases EMR: Not specified Additional Details Consistent daytime schedule No neonates Low-acuity setting with full support

Manager, Investment Accounting - Income Governance Investment Controllership Full-Time Boston, MA or Springfield, MA This is an individual contributor role The Team The Investment Controllership Governance team is responsible for ensuring the accuracy, integrity, and reliability of accounting information received from the Investment Operations securities system. Working closely with Investment Operations and Investment Controllership, the team plays a key role in maintaining a strong control environment while driving continuous process improvements. As a member of this newly formed team, you'll have the opportunity to help shape and enhance critical investment accounting processes, leverage technology and automation solutions, and contribute to a culture focused on operational excellence and continuous improvement. The Opportunity This role is a key position within our Investment Controllership organization. Reporting to the Director of Investment Operational Accounting Governance, you'll join the Financial Controllership team, an important part of the Controllers Organization dedicated to delivering accurate financial reporting and strong financial stewardship. This role is ideal for a collaborative accounting professional who thrives in a dynamic environment, enjoys solving complex problems, and is passionate about improving processes and controls. You'll work across teams to analyze financial information, strengthen accounting operations, and support strategic initiatives that drive business outcomes. The Impact In this role, you'll be a key contributor responsible for overseeing the review, reconciliation, and analysis of investment accounting data across insurance companies and subsidiaries. You'll help ensure financial information is accurate, controls are operating effectively, and exceptions are resolved in a timely manner. You'll partner closely with internal stakeholders and external consultants, giving you broad exposure across the Controllers Organization, Corporate Finance, and Investment Management teams. Success in this role requires strong analytical capabilities, the ability to work with large and complex data sets, and a continuous improvement mindset. Your responsibilities will include a combination of the following: Partner with teams across Securities Controllership, Alternative Investments, Derivatives, Investment Management Operations, Treasury, PMO, ERM, and other business areas. Support the implementation of the company's new general ledger and other strategic finance initiatives. Prepare, review, analyze, and present monthly financial reporting and analysis to management. Conduct research, analysis, and data validation to support the preparation and review of complex account reconciliations. Identify, investigate, and reconcile differences across investment and accounting systems. Recommend and implement solutions for process issues, exceptions, and control gaps. Analyze and interpret financial information to ensure accuracy, completeness, and compliance with company policies and regulatory requirements. Maintain complex account records and supporting documentation with a high degree of accuracy and attention to detail. Collaborate with internal business partners to resolve accounting and investment-related issues. Lead and participate in continuous improvement initiatives that enhance efficiency, accuracy, and operational effectiveness. Contribute to problem-solving efforts that improve quality, reduce cycle times, increase team effectiveness, and enhance stakeholder satisfaction. Recommend enhancements to strengthen the overall investment accounting control environment. The Minimum Qualifications Bachelor's degree in Accounting, Finance, or a related field. 6+ years of experience in investment accounting, insurance accounting, or a related accounting function. 6+ years of experience applying U.S. GAAP and/or Statutory (STAT) accounting principles. The Ideal Qualifications CPA or CFA designation preferred. Master's degree preferred. Experience working with investment accounting and investment-related financial reporting. Advanced proficiency in Excel, PowerPoint, Alteryx, and Power BI. Strong analytical skills with the ability to interpret large data sets and communicate meaningful insights. Demonstrated ability to produce high-quality work while managing multiple priorities and deadlines. Proven ability to build strong relationships and collaborate effectively across cross-functional teams. Excellent verbal and written communication skills, including the ability to present complex information clearly and confidently to various audiences. Ability to thrive in a fast-paced, evolving environment with a focus on execution and results. Intellectual curiosity and a commitment to continuous learning, growth, and process improvement. What to Expect as Part of MassMutual and the Team Regular meetings with the Investment Controllership team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Director of Investment Accounting Governance Investment Controllership Governance/Investment Controllership Full-Time/Boston, MA The Opportunity MassMutual is seeking an experienced and strategic leader to join our Investment Controllership team as the Director of Investment Accounting Governance. In this highly visible role, you'll help shape the future of investment operational accounting by strengthening controls, modernizing processes, and supporting the evolution of our investment accounting technology landscape. Reporting to the Head of Investment Controllership Governance, you will lead a team of accounting professionals and an offshore partner organization while collaborating across Investment Operations, Securities Controllership, Finance, Treasury, and Enterprise Risk Management. You'll play a key role in ensuring the integrity of investment accounting data, driving operational excellence, and supporting the implementation of a new investment accounting subledger. This is an opportunity for a leader who enjoys solving complex challenges, building high-performing teams, and driving meaningful change in a dynamic investment environment. The Team The Investment Accounting Governance team is responsible for maintaining the accuracy and integrity of accounting information generated by our investment accounting systems while supporting the organization's ongoing modernization efforts. As part of this team, you'll work closely with business and technology partners to enhance controls, streamline processes, and implement new solutions that improve efficiency and transparency across the investment accounting ecosystem. The team is focused on continuous improvement and leveraging technology, automation, and data-driven insights to support a growing and increasingly complex investment portfolio. The Impact In this role, you will: Lead and develop a team responsible for operational securities accounting controls and account reconciliation activities. Ensure the completeness and accuracy of investment-related balance sheet accounts, net investment income, and realized and unrealized gains and losses. Coach, mentor, and support team members through ongoing training and professional development initiatives. Manage and oversee the performance of offshore partners, monitoring key performance indicators and driving continuous improvement. Help design and implement control frameworks supporting the transition to a new investment accounting subledger. Research, analyze, and resolve complex reconciliation differences across investment and accounting platforms. Drive initiatives that modernize and automate reconciliation processes through AI, technology, and other process improvement solutions. Analyze clearing and suspense balances within investment accounting and general ledger systems. Partner with FP&A to support management reporting and provide meaningful insights into net investment income results and trends. Evaluate and explain one-time adjustments and top-side accounting entries impacting investment income. Strengthen the operational control environment by identifying risks and implementing effective solutions. Collaborate across Investment Operations, Securities Controllership, Treasury, Financial Reporting, ERM, and other key business partners. Establish scalable workflows and operational accounting processes that support future growth and transformation. The Minimum Qualifications Bachelor's degree 8+ years of experience in accounting, finance, or investment accounting supporting and/or overseeing accounting and operational processes related to investment portfolios, securities transactions, or financial reporting 2+ years of experience leading teams, including managing onshore and offshore resources The Ideal Qualifications Bachelor's or Master's degree in Accounting, Finance, or a related discipline Experience within investment operations, investment accounting, or financial services Knowledge of insurance investment accounting and investment accounting platforms Understanding of fixed income securities, equities, mortgage loans, bank loans, and other investment asset classes CPA designation preferred Strong analytical and problem-solving skills with the ability to translate complex financial data into actionable insights Experience leading process improvement, automation, or transformation initiatives Ability to build strong, collaborative relationships across multiple functions and levels of an organization Excellent written and verbal communication skills with the ability to influence and present effectively to leadership and stakeholders A growth mindset and intellectual curiosity, with a passion for learning and continuous improvement Proven ability to deliver high-quality results in a fast-paced, evolving environment What to Expect as Part of MassMutual and the Team MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.